PROPERTY & CASUALTY LIFE & ANNUITIES GROUP BENEFITS REINSURANCE

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CNA Employment Opportunities – On Campus Recruiting

CNA Presentation Topics

• CNA History and Background

• Entry Level Positions

• Qualifications Required

• Daily Tasks

• Advancement Potentials

• Training Programs

• Performance Reviews

• Salary Rates

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CNA Employment Opportunities – On Campus Recruiting

From Humble Beginnings . . .

CNA traces its roots to an insurance start-up

launched in 1897 by Detroit entrepreneur

Collins Hubbard

Today, Chicago-based CNA is a global insurance

leader

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CNA Employment Opportunities – On Campus Recruiting

CNA Rankings

Commercial lines 4th ranking based on 2002 direct written premium; P/C 11th ranking based on 2002 net written premium; P/C reinsurer 14th ranking based on 2002 net written premium; Global reinsurer 28th ranking based on 2001 gross written premium; L/H 51st ranking based on 2001 net written premium.

• 4th largest U.S. commercial lines insurer

• 11th largest U.S. property/casualty insurer

• 14th largest U.S. property/casualty reinsurer

• 28th largest global reinsurer

• 51st largest U.S. life/health insurer

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CNA Employment Opportunities – On Campus Recruiting

Technology at CNA

•JAVA (J2EE)•Websphere•XML •VPN•Oracle SQL•UNIX / AIX•Windows 2000 / XP•Wireless•Multi Terabyte Data Warehouse •Business Intelligence•Mainframe (COBOL)

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CNA Employment Opportunities – On Campus Recruiting

Entry Level Positions

Application Development Analyst

• Conducts detailed analyses of specifications, requirements, and equipment configurations for CNA systems

• Develops and prepares computer applications (codes new or existing applications and/or integrates purchased solutions)

• Prepares program test data, tests debugs programs

• Supports operations area technical staff in implementation of application into production. Acts as liaison between clients and application areas

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CNA Employment Opportunities – On Campus Recruiting

Entry Level Positions

Quality Assurance Analyst

• Assists in preparing and conducting quality assurance testing of software and systems utilizing problem-solving assistance tools

• Provides help desk support to client and IT technical staff in resolving basic QA process or procedure questions

• Recommends process improvements and assists project managers in implementation of basic process improvement strategies

• May assist in the development of QA metrics for assessing application software or systems

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CNA Employment Opportunities – On Campus Recruiting

Application Development Analyst

• Bachelors’ Degree in CIS / Computer Science or other related discipline

• Related Internship or IT Experience (for Full-Time candidates)

• Minimum 3.0 GPA

• Technical knowledge varies upon department location

Requirements

Quality Assurance Analyst

• All of the above, as well as:

• Overall understanding of the project management life cycle and prior use of project management tools

• Good verbal and written communication skills with the ability to effectively interact with internal and external business partners

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CNA Employment Opportunities – On Campus Recruiting

Scott

Daily Tasks

• Support Lead

− Troubleshoot errors associated with in-house applications

− Liaison between business users and IT support and development

• Product Upgrade

− Analyze current applications and processes and recommend improvements

• Affiliate Testing

− Perform testing of various applications

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CNA Employment Opportunities – On Campus Recruiting

Mark

Daily Tasks

• Administration of the Primavera TeamPlay suite of applications within CNA (Project Manager, Primavision, TeamPlayer tools)

• Work with the vendor to resolve system issues and escalate enhancement requests for future releases of the software

• Assist in requirements definition for and development of in-house enhancements to TeamPlay applications.

• Query the TeamPlay database to create reports for management on resource allocation

• Analyze the Supply and Demand process within CNA IT and create an application to increase process efficiency and accuracy

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CNA Employment Opportunities – On Campus Recruiting

Advancement Potentials

AVP

Application DeveloperSr. Specialist

260

Application DeveloperSr. Specialist

260

ArchitectureSr. Specialist

260

IT Project ManagementSr. Specialist

260

Application DeveloperSr. Technical Specialist

320 T3

Application DeveloperSpecialist

240

Application Developer Director

320

IT Project ManagementSr. Specialist

260

Individual Contributor Manager Path

Application DeveloperManager

260

IT Project ManagementSpecialist

240

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CNA Employment Opportunities – On Campus Recruiting

IT Specific

Training Programs

• No formalized training program. We have mentors assigned to new hires once they have started, and there is project level training provided as needed.

• CNA encourages employees to stay abreast of new technology within the company by sending them to internal training sessions.

Ongoing Education

• CNA offers tuition re-imbursement for classes you take related to your role or business

• CNA will pay for certifications which are applicable to your role (MCSE, PMI, etc.)

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CNA Employment Opportunities – On Campus Recruiting

Expectation and Measure Setting

Performance Reviews

• Manager and Employee define what performance objectives and competencies are expected for the performance period. Measures are created to determine success.

Development Planning

Performance Evaluation

• Manager and Employee determine the development plan based on the employee’s performance expectations

• Manager and Employee evaluate the employee’s actual performance as compared to the measures set forth in the definition period.

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CNA Employment Opportunities – On Campus Recruiting

Salary Rates

Bands for Various IT Positions:

Application Development Analyst – 220

Application Developer Specialist – 240

Application Developer Sr. Specialist – 260

Application Development Director - 320

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CNA Employment Opportunities – On Campus Recruiting

Learn More About CNA

• Campus Visits

• Campus Interviews

• Home Office Visits

• www.cna.com/careers