Co sourcing -> Shared sourcing
Let’s MEET
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QUESTIONS…
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What to SHARE(or not) ?What to REDUCE ?What to EXPECT?
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WHO WE ARE ?
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Talented Together
PRÉSENTATION CORPORATE DE SOPRAMars 2014
Présentation corporate6
SOPRA: A LEADER IN EUROPE & AN INDEPENDANT GROUP
Sopra Corporate Presentation7
Staff end Dec 2013
Revenue2013
Operating profit on business activity 2013
Consulting - IT Services - Software development
The partner of choice for large enterprises and organisations
seeking the best usage of information technology to enhance
their development and competitive edge
8.1%1,349
M€UR
€
16,290
INNOVATIVE TECHNOLOGICAL SERVICES…
Sopra Corporate Presentation8
… TAKING INTO ACCOUNT NEW USAGE
Social Mobile Data Cloud
Exist in Italian language
Our mission is to provide organizations worldwide with integrated human capital management services and solutions that help them manage and grow their business.
Design, development, implementation and delivery of Payroll, HR and Benefits solutions and services
Comprehensive range of services and solutions• Outsourcing Services• Application Software
650 customers spread over 54 countries•All industries•Mid size to large organisations
12,7 million employees and pensioned throughout the world managed by HR Access
750 employees based in 10 countries –
More than 40 years of experience
© 2014 - HR Access , a Sopra Company Confidential. Reproduction strictly forbidden without prior written permission.
HR Access at a Glance
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Customers Mid to large organisations
EmployeesHigh performance people
PartnersAmbitious strategy for a strong network
SolutionsPerformance and excellence
5© 2014 - HR Access , a Sopra Company Confidential. Reproduction strictly forbidden without prior written permission.
HR Access- Focus
Customers Mid to large organisations
EmployeesHigh performance people
PartnersAmbitious strategy for a strong network
SolutionsPerformance and excellence
6© 2014 - HR Access , a Sopra Company Confidential. Reproduction strictly forbidden without prior written permission.
MoroccoMauritaniaSenegal Ivory CoastGuineaGabon
Middle East & AfricaTunisia AlgeriaEgypt Burkina FasoCongo South Africa
KuwaitUAES Arabia DjiboutiMauritiusMadagascar
EuropeUK Belgium Russia France Netherlands Poland Luxemburg Germany Hungary Portugal Switzerland Romania Spain Italy
Asia PacificChinaIndiaJapanIndonesiaThailandPhilippinesAustraliaVietnam
North AmericaCanadaUSA
South AmericaColombia Venezuela Ecuador Brazil Peru ParaguayBolivia UruguayChile ArgentinaJamaica GuatemalaMexico Costa Rica
650 customers spread over 54 countries
7© 2014 - HR Access , a Sopra Company Confidential. Reproduction strictly forbidden without prior written permission.
• 650 customers• Mid-market to large multinational companies worldwi de• All Industries• More than 12,7 million employees & pensioners managed every day
8© 2014 - HR Access , a Sopra Company Confidential. Reproduction strictly forbidden without prior written permission.
1%
14%
6%
16%
4%
4%9%
6%
15%
8%
13%
4%
Construction
Education
Energy
Fin. & Insurance
Healthcare
IT & Telco
Manufacturing
Other
Public Service & Governement
Retail & Commerce
Services
Transport & Logistics
HR Access portfolio split
HR Access- Focus
Customers Mid to large organisations
EmployeesHigh performance people
PartnersAmbitious strategy for a strong network
SolutionsPerformance and excellence
10© 2014 - HR Access , a Sopra Company Confidential. Reproduction strictly forbidden without prior written permission.
A unique market positioning
HRa Processing HRa Managed Services
HRa Suite
Means-drivencommitment
Results-drivencommitment
To manage its HRISin an independent
mode
to be more focusedon HR business
To be more focused on HR
strategy
© 2014 - HR Access , a Sopra Company Confidential. Reproduction strictly forbidden without prior written permission.
HRa Suite 9 taxonomy –
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HRa Suite customers
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HR Access- Focus
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Customers Mid to large organisations
EmployeesHigh performance people
PartnersAmbitious strategy for a strong network
SolutionsPerformance and excellence
© 2014 - HR Access , a Sopra Company Confidential. Reproduction strictly forbidden without prior written permission.
Global Consulting & Services
Local HR Consulting & Services
Resellers
Partner relationships as of March 2013
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HR Access- Focus
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Customers Mid to large organisations
EmployeesHigh performance people
PartnersAmbitious strategy for a strong network
SolutionsPerformance and excellence
© 2014 - HR Access , a Sopra Company Confidential. Reproduction strictly forbidden without prior written permission.
HR Access – Country Specific and Multi-National Comp etency
11 office locations in10 countries with750 employees
Resellers : Netherland, Portugal, France,
Brussels
Geneva
Casablanca
London
Luxembourg
Madrid
Milan
Marseille
Paris
Tunis
Wilhelmshaven
21© 2014 - HR Access , a Sopra Company Confidential.
Reproduction strictly forbidden without prior written permission.
INTRODUCTIONTODAY’s TRENDS
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SHARE info
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SHARE docs
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SHARE bikes
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SHARE cars
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SHARE funding
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SHARE costs
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PERSONALIZE cars
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PERSONALIZE bikes
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PERSONALIZE brands
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PERSONALIZE shoes
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OUTCO SOURCING
SHARED
OUTSOURCING
CONTROL ??RISKS ??
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CO-SOURCINGDefinitions
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• PARTNERSHIP
• COLLABORATIVE APPROACH
• WORKGROUPS
• CUSTOMIZED SUPPORT
• DELIVERED AS A SERVICE
• EXTENDED PERIOD
• CLIENT SITE 48
CO-SOURCINGAdvantages
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SUPPLIER’s ADVANTAGES
• FORECAST COST/TEAMS LONG TERM
• LARGER VOLUME
• PRAGMATIC APPROACH (RE-USE)
• STABILITY of RELATIONSHIP
• INTIMACY WITH CUSTOMERS
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CUSTOMER’s ADVANTAGES
• IMPROVE INFLUENCE ON SUPPLIERS
• STRENGTHEN PRIVACY
• HOLISTIC VIEW
• IMPROVE RISKS MANAGEMENT
• IMPROVE COMPLIANCE
• SENS OF OWNERSHIP FROM SUPPLIERS 51
CUSTOMER’s ADVANTAGES
• TRANSPARENT BILLING
• IMPROVE KNOWLEDGE TRANSFER
• DELIVERY SECURED
• COMBINED EXPERTISES (customer context + product)
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SHARED-SERVICES CENTER
Definitions
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A shared services center – a center for shared services in an organization – is the entity responsible for the execution
and the handling of specific operational tasks
The shared services center is often a spin-off of the corporate services to separate all operational type of tasks
from the corporate.
Source : Wikipedia
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SHARED-SOURCINGConcept
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SHARED SERVICES CENTER
SHARED SOURCING
CO SOURCING
Not multi unit within a company but multi company within a market
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CUSTOMER SUPPLIER
€
SERVICES
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CUSTOMER SUPPLIER
€
SERVICES/EXPERTISE
INVESTMENTS
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CUSTOMER
SUPPLIER
€
SERVICES/EXPERTISE
INVESTMENTS
CUSTOMER
CUSTOMER
CUSTOMER
CUSTOMER
CUSTOMER
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CUSTOMER
SUPPLIER
€
SERVICES/EXPERTISE
INVESTMENTS
CUSTOMER
CUSTOMER
CUSTOMER
CUSTOMER
CUSTOMER
INTEGRATORINTEGRATOR
SHARED-SOURCINGAdvantages
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CUSTOMER’s ADVANTAGES
• COST SAVINGS DUE TO LARGER SCALE
• IMPROVE INFLUENCE ON SUPPLIER
• SHARE BEST PRACTICES
• TAILOR MADE SOLUTION BY VERTICAL APPROACH
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SUPPLIER’s ADVANTAGES
• PROFITABILITY INCREASE
• SIMPLIFIED RELATIONSHIP
• DYNAMIC COLLABORATION THANKS TO LEADERS
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SHARED-SOURCINGConditions
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• USER CLUB CREATION & FOLLOW UP
• IP SHARING AGREEMENT
• STRONG GOVERNANCE (decision process, clear agreements…)
• RIGHT BALANCE BETWEEN CUSTOMERS (size, turnover, priorities…)
• STANDARDIZATION NEEDS DEFINITION & SOLUTIONS
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CONCRETE-CASEBelgian Hospitals
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Strong legal constrains
Various official outputs
Cost reductions pressure
Complicated payroll rules
Several tools to be interfaced
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