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Coach's tips

Date post: 08-May-2015
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Daily Twitter posts of David Mettler, executive coach
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The compilation as of: 10/11/2012 Greatness is waiting. Are you ready? “Wayne Gretzky’s success came from skating to where the puck was going. Mine came from already being there.” - David Mettler
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Page 1: Coach's tips

The compilation as of: 10/11/2012

Greatness is waiting. Are you ready? Greatness is waiting. Are you ready?

“Wayne Gretzky’s success came from

skating to where the puck was going.

Mine came from already being there.”

- David Mettler

Page 2: Coach's tips

Well, not always…

That’s me (wearing orange) during a USA

Hockey International tournament in 2002.

And, yes, that’s the puck in the net! I

certainly wasn’t ‘there’ for that one!

Resilience and perseverance are traits a

“goalie” learns all too well. The simple facts

are: setbacks come, yet you can never stop

giving less than 100%.

Much like life, success in goaltending relies

on your ability to manage the situation, learn

from it, and maintain an undistracted focus

on the bigger picture. It just happens with a

lot of intensity.

When I first started “tweeting” in May 2010, I

had no idea how many people I would

influence. I posted popular quotes, things

people said that resonated with me, and my

own insights - which became “COACH’S

TIPS”. For the longest time, I had less than

10 followers, but I kept tweeting, linked them

to my LinkedIn account, Facebook business

page, and never gave up.

Today, people often say, “Hey! You’re the “COACH’S TIPs” guy!”, and tell me

how much they appreciate my tweets. A friend suggested I compile them into

a “book” - so… here it is! I hope you enjoy! Whatever it may be that you are

working towards, stick with it!

BONUS TIP:

Page 3: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Busy people feel

overwhelmed. They're usually

on a treadmill going nowhere.

Be a productive person

instead. Get it Done.

Page 4: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Leaders need a strong sense

of self and a strong pride in

themselves to do what they

do.

Page 5: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Leaders with character stand

for something. They don't just

talk about these things, they

live them.

Page 6: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Listening begets listening.

Someone needs to go first,

might as well be you.

Page 7: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

20% of a situation (or data set)

produces 80% of the outcome

(results). Find and focus your

efforts on the key 20%.

Page 8: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

80% of the effort is spent on

the first 20% of a successful

endeavor. Plan well and build

momentum.

Page 9: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

A boss that has no interest in

the development of a

subordinate will not be that

person's boss for long.

Page 10: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

A desk is a dangerous place to

run your organization from.

Page 11: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

A key indicator of a hidden

agenda at work is when

something just doesn't seem

right. Look to see who is

profiting for clues.

Page 12: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

A leader doesn't have to be

cruel, unprofessional, or a

bully boss to be tough.

Page 13: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

A leaders inability or

unwillingness to trust others

will result in others' lack of

trust in them.

Page 14: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

A scarcity mindset will keep

you in a small game.

Page 15: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

A team playing to 'win' will

defeat a team playing 'not to

lose' every time.

Page 16: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

A vision is great, but it's

meaningless unless you have

values.

Page 17: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Accept only one standard -

excellence. The surest way to

maintain that standard is to

lead by example.

Page 18: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Achievement loses its

meaning if you don't enjoy the

process. Make it fun, exciting,

and rewarding to accomplish

your goals.

Page 19: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Adversity is a test to see if you

have matured as a leader, or

not.

Page 20: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

After making a decision - take

one immediate step towards

completing it, then plan the

second to build momentum.

Page 21: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Anyone can be a leader, but

only the fearless can be great.

Page 22: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

As a leader, your behaviors,

beliefs, attitudes, and example

are a powerful role model for

your staff members.

Page 23: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

As a leader, you need your

followers more than they need

you.

Page 24: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

As the leader, when you do

excellent work, the expectation

on everyone else is to do

excellent work.

Page 25: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

As the leader, your team will

typically become exactly what

you think it will.

Page 26: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

As you grow, you become

more of who you already are.

Page 27: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

As you lead, so shall your

organization become. Morale,

engagement, attitude of the

company are that of its

leaders.

Page 28: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Asking employees for input

shows respect, helps you

make the right decision, and

helps them invest in the work.

Page 29: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

At the end of the day, you're

really working for yourself.

Page 30: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Attention to detail will keep you

fully engaged, in-touch, and in

the know with your teams.

Don't rely on advisors.

Page 31: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Be aware of what you're

communicating. It's NOT what

you're saying 55% is

nonverbal cues, 38% is tone,

and 7% is words.

Page 32: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Be aware of your personal

areas for development. Ask for

feedback from a few trusted

sources and look for common

themes.

Page 33: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Be careful and be selective

with your goals. Scattering

your focus and your energy

weakens you.

Page 34: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Be careful with the labels you

assign to things. By naming

something a problem, you

make it one.

Page 35: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Be committed, yet flexible.

Dump things that aren't

moving your team toward its

goals.

Page 36: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Be self-motivated. Don't wait

for someone else to tell you to

do something, or when to do it.

Page 37: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Be supportive with those that

fail, unsympathetic with those

that don't even try.

Page 38: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Be sure you really want to

achieve a goal before you

commit yourself to it.

WHY>HOW.

Page 39: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Become a master of change

rather than a victim of it.

Page 40: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Before attending someone

else's meeting, make sure it is

necessary for you to be there.

Page 41: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Before you can effectively

influence and persuade others

you need to understand their

perspective.

Page 42: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Before you go home this

afternoon, plan the tasks you

wish to accomplish next week.

Page 43: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Being a leader demands a

responsibility FOR and a

responsibility TO your team.

Page 44: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Being a leader doesn't mean

everyone else is a follower. It

means you draw out the

possibilities around you.

Page 45: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Bridge the gaps between how

you see yourself (self-image)

and how others perceive you

(public image).

Page 46: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Build your team with positive

people who share similar goals

to yours.

Page 47: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Change creates areas for

improvement. Even if you don't

support the change, embrace

the opportunities it brings.

Page 48: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Change happens. Adopt and

adapt, or you may be facing a

larger one.

Page 49: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Change is constant. Career

killer no. 2 today Failure to

anticipate, understand, and

adjust to the evolving

marketplace.

Page 50: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Change is not a one shot deal.

It's your job to build a direction

and foundation for sustained

change.

Page 51: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Change your perspective -

problems are always rich

opportunities.

Page 52: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Clearly defined and written

goals give people a sense of

security about the future and

give them confidence in their

efforts.

Page 53: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Common sense isn't common.

If you don't have it - solicit

other opinions, perspectives,

and feedback. Research

similar cases.

Page 54: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Communicating clear

expectations is not a one-time

thing. It's an ongoing

management duty that never

ceases.

Page 55: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Complex things are usually

made up of simple

components. Apply the divide

and conquer approach to

every level of your work.

Page 56: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Compromise is a form of lose-

lose agreement; it's a quick fix.

Build trust and go for the

synergy of win-win.

Page 57: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Confidence and enthusiasm

are the best traits to display

when making that first

impression.

Page 58: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Conflict is a part of even

healthy organizations. It can't

be avoided. Successful

executives listen for win-win

solutions.

Page 59: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Conquer fear of change.

Change = growth,

Growth = personal

satisfaction.

Page 60: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Contact points between

leaders and their reports are

the focal points of the

organization's success.

Page 61: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Continuous improvement is

the secret to sustainable

success.

Page 62: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Create and rank both weekly

and daily To-Do lists by

importance and urgency.

Page 63: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Culture is fostered through

stories. What is said about the

current events in your

organization sets the tone for

the future.

Page 64: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Decisive leaders build trust.

Indecisive leaders tax the

entire organization. Research,

decide, follow-up, adjust.

Page 65: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Despite all the press, Thank

yous are still rare. Sincerely

thanking someone reinforces

behaviors and relationships.

Page 66: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Difficult conversations are well

named. Don't put them off.

Conversation is a two way

dialogue - it's not a lecture.

Page 67: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Do first things first, one at a

time.

Page 68: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Do it for greatness, not for

money. Money follows

greatness.

Page 69: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Do what you know you should

do, even when you don’t feel

like doing it.

Page 70: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Does your team know what

excellent performance looks

like? Now there's a meeting

worth having!

Page 71: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Don’t lower your expectations

to accommodate someone that

refuses to raise theirs.

Page 72: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Don't ask a question without

first attempting as much of the

productive effort you could do

by yourself.

Page 73: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Don't ask people if they

understand. Ask them how

they will use the information

and the next steps they will

take.

Page 74: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Don't be too busy to do

something productive.

Page 75: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Don't confuse value with price.

If you raise your price but the

value remains the same, you

will lose your customer.

Page 76: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Don't confuse working with

making progress. Spend 80%

of your time on things that

MOVE you forward.

Page 77: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Don't focus on the negative.

Instead of stating what you

can't or won't do, talk about

what you will do instead.

Page 78: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Don't just track numbers.

Track the QUALITY of the

numbers.

Page 79: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Don't lead knowledge workers

as if they were manual

workers. Effectiveness >

Efficiency.

Page 80: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Don't let a bad situation fester.

You will either pay now, or pay

later. Later almost always

costs more.

Page 81: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Don't let yourself become

more comfortable with old

problems than you are with

new solutions.

Page 82: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Don't spend time organizing

things you should discard.

Page 83: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Don't wait until you are writing

a resume to develop your

career objective. What

experience(s) do you need to

get there?

Page 84: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Effective is based on the

precise understanding of the

situation at hand, not the fad

of the month.

Page 85: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Employee empowerment

means giving your employees

the responsibility AND the

authority to take action.

Page 86: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Employee satisfaction and

engagement are directly

related to the quality of

leadership they perceive.

Page 87: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Encourage candor. Without it,

no change is possible.

Page 88: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Encouragement and praise are

free, and often the best way to

motivate people.

Page 89: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Even a simple event can get

complicated when it involves

coordinating others.

Communicate, communicate,

communicate!

Page 90: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Even in a very large

organization, strive for

individual relationships

everywhere you can.

Page 91: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Even in the business world

there's too much HOPING

things happen, and not

enough MAKING things

happen.

Page 92: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Everyone contributes to the

mission and every task counts

- no matter how small. Remind

your people often.

Page 93: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Everyone on your team must

have objectives, know how to

get there, and what's in it for

them.

Page 94: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Excuses, even if they are true,

are still excuses.

Page 95: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Failing to act, or to ask, is

often the greatest failure of

them all.

Page 96: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Fewer than one in ten e-mails

is important. Turn off your alert

and get to work.

Page 97: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Find your Power hour. The

time during the day when

you're the most productive.

Save this for your toughest

assignments.

Page 98: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Focus on the larger goal helps

you overcome setbacks along

the way. Never lose sight of

the big picture.

Page 99: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Focus on the positive. Leaders

tend to get more of what they

focus on. People and teams

thrive in a positive

atmosphere.

Page 100: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

For the most productive

meetings, check your title at

the door.

Page 101: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Foster self-motivation by

providing the right conditions,

opportunities, and environment

for those you lead.

Page 102: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Friendly competition doesn't

only have to be used to

motivate sales teams. Just be

sure you're promoting the right

behaviors.

Page 103: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Get your team out of victim

thinking. Focus on the options

they have and can do.

Page 104: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Goals are great, but success

comes when you achieve

them. Spend time moving, not

measuring.

Page 105: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Goals don't have to be written

text. An image of what you

want can also be effective. A

photo is worth a thousand

words!

Page 106: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Good planning not only tells

you how to get from 'here' to

'there', but also identifies the

resources required.

Page 107: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Good projects are always

successful in the end. If it's not

successful - it's not the end!

Page 108: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Good things happen when

people stand up and become

the leader they were meant to

be.

Page 109: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Great leaders inspire the

middle 75% to perform like the

top 10%.

Page 110: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Great leaders not only use

their own strengths well, they

help others discover theirs.

Page 111: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Great presentations anticipate

& address potential questions

& objections in ways that are

meaningful to your target

audience.

Page 112: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Greatness is won or lost

during the times when nobody

is watching.

Page 113: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Habit replaces decision-

making. Good habits can be

created to keep you moving in

the right direction on auto-pilot.

Page 114: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Habits define you by directing

your emotional and physical

patterns. Habits are hard to

stop but can be replaced over

time.

Page 115: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Help a diverse group bond

together by coming to

agreement on the most

important shared values to the

group.

Page 116: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Help others find their

strengths. Encourage and help

them with opportunities to

work within them.

Page 117: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Help someone climbing the hill

and you get to the top

yourself.

Page 118: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

How much of your

communication is centered

around yourself? Reduce your

I's to and phrase your

messages to focus on others.

Page 119: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

How you do one thing is how

you do many. Good and bad

habits create patterns that are

hard to break.

Page 120: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

How you handle the effects of

a mistake is more significant

than the mistake itself.

Page 121: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

If the deal doesn't look or

sound 'right', it probably isn't.

Trust your instincts.

Page 122: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

If you can't count on your

people to do what needs to be

done, YOU have a big

problem.

Page 123: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

If you don’t go after what you

want, you’ll never have it. It's

as simple as that.

Page 124: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

If you don't address a negative

behavior, you are condoning it.

Address issues quickly and

there will be less of them.

Page 125: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

If you resort to yelling,

intimidation, or bullying, the

situation is bigger than you.

Page 126: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

If you want something, ask. If

you don't ask, the answer will

be No 100% of the time.

Asking starts a negotiation

process.

Page 127: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

In addition to a To Do list,

make a Stop Doing list.

Page 128: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

In Outlook you can drag e-

mails onto your task list or

your calendar to schedule

reminders and take action.

Page 129: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

In writing and in speech, make

sure your audience knows

WHY they're listening to you.

Page 130: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Instructions can be interpreted

many different ways.

Encourage questions and

have them repeated back to

you for clarification.

Page 131: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Is there a better way to

accomplish the purpose?

Cancel the meeting!

Executives report 12+

hrs/week in unproductive

meetings.

Page 132: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

It usually gets worse before it

gets better. Don't let an early

loss discourage you.

Page 133: Coach's tips

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It’s not enough to know HOW

to do things; you have to know

WHY you do them.

Page 134: Coach's tips

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It's better to demand more out

of people than to settle for the

level of performance they

choose to give.

Page 135: Coach's tips

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It's much easier and faster, to

do things right and let success

chase you.

Page 136: Coach's tips

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It's not always WHAT you do,

but HOW you do it that

determines your true success.

Page 137: Coach's tips

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It's not who you are that holds

you back, it's who you think

you aren't.

Page 138: Coach's tips

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It's up to you as a leader to

create a context in which

everyone wants to take actions

that make a difference.

Page 139: Coach's tips

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Just because it worked in the

past, doesn't mean it will work

today. Be sure you ACT and

not REACT from an outdated

paradigm.

Page 140: Coach's tips

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Just because you think your

objectives are reasonable

doesn't guarantee others do.

Learn the true agendas and

priorities.

Page 141: Coach's tips

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Just because you yell and get

loud doesn't mean you're right,

it just makes you look like a

loud, wrong idiot.

Page 142: Coach's tips

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Keep the vision and its

benefits in front of your team

at all times. What's in it for

them?

Page 143: Coach's tips

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Keep your team focused on

the big picture, the Master

Plan. Put it above petty

personal issues.

Page 144: Coach's tips

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Know your energy clock.

Schedule appropriate work

during appropriate times for

you to be the most productive.

Page 145: Coach's tips

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Knowing how to do it isn't as

important as understanding

why.

Page 146: Coach's tips

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Knowing what you want and

having a plan aren't enough.

You also need a passion to

succeed to maintain the

sustained efforts.

Page 147: Coach's tips

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Lack of feedback is the #1

reason for poor performance

on the job.

Page 148: Coach's tips

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Leaders are effective through

their style, not their

credentials.

Page 149: Coach's tips

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Leaders are not paid to take

action. They are paid to get

results.

Page 150: Coach's tips

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Leaders don't tell the story.;

they make the story better.

Page 151: Coach's tips

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Leaders focus on results, not

the efforts, and hold

themselves accountable for

the performance of the whole.

Page 152: Coach's tips

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Leaders see the potential of

their people, often before they

do. Empower them and help

them grow into future leaders.

Page 153: Coach's tips

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Leaders shape culture. Look at

your team to see what kind of

culture your leadership is

creating.

Page 154: Coach's tips

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Leaders talk about leadership,

enthusiastically!

Page 155: Coach's tips

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Leaders turn problems into

opportunities and inspire

others to do the same.

Page 156: Coach's tips

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Maintain professionalism.

Impatience, annoyance &

anger are as easily conveyed

through communications as

they are concealed.

Page 157: Coach's tips

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Make a folder for each regular

meeting. Instead of worrying

about what to bring each

meeting, bring the folder.

Page 158: Coach's tips

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Make a list of the critical skills

required on your team. What is

done well, what needs work?

Page 159: Coach's tips

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Make optimism a priority.

Teach it. Model it. Purge your

organization of people that

don't get it.

Page 160: Coach's tips

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Make your team more effective

have an attendee time and

report total non-productive

meeting minutes at the end.

Page 161: Coach's tips

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Making people mad,

sometimes, is part of being a

leader. You can't please

everyone.

Page 162: Coach's tips

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Making people follow you isn’t

the same as making them

want to follow you.

Page 163: Coach's tips

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Many people forget that

interviewing skills are also

used to move on to better jobs.

Page 164: Coach's tips

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Many things will impact you.

You choose, by your attitude, if

the impact is positive or

negative.

Page 165: Coach's tips

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Military and sports models of

leadership don't always cross

over into the more open

environment of a corporation.

Page 166: Coach's tips

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Mistakes are only fatal when

you fail to admit them. Learn

the lesson and don't repeat it.

Page 167: Coach's tips

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Modify subject lines in your e-

mail to include TO DO dates.

Use the START dates, not

DUE dates.

Page 168: Coach's tips

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Momentum is easy to

maintain, but hard to initiate.

Make constant and never

ending improvement a habit to

live and lead by.

Page 169: Coach's tips

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More important than making

the numbers is HOW you

made them.

Page 170: Coach's tips

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Most obstacles don’t have half

the strength you think they

have.

Page 171: Coach's tips

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Most problems in an

organization could be solved if

people rise to the occasion

and become the leader they

were meant to be.

Page 172: Coach's tips

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Most relationship problems

start with poor

communications.

Communicate effectively and

seek feedback.

Page 173: Coach's tips

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Motivation problems? Set

small achievable goals and

use them to generate positive

energy and build momentum.

Page 174: Coach's tips

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Never begin a conversation

with “I just signed...”. Your

attorney's job isn't to GET you

out of trouble, it's to KEEP you

out.

Page 175: Coach's tips

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NEVER, EVER, underestimate

the value of a good network.

Do one thing each day to

expand or strengthen yours.

Page 176: Coach's tips

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New ideas or ways of working

often fail because someone

key to its success was not part

of development or

implementation.

Page 177: Coach's tips

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Not hearing feedback from

your employees is your

problem, not theirs.

Page 178: Coach's tips

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Nothing saves time like good

preparation. Invest your time

wisely in the early stages of a

project to save time later.

Page 179: Coach's tips

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On Presentations sub-bullets

are clutter. These are the

things you should know as the

presenter and talk about.

Page 180: Coach's tips

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Once you decide on a goal,

ask why you don't already

have it. These are the things

you will need to overcome

along the way.

Page 181: Coach's tips

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Once you have the right

people on board, strategy and

execution take care of

themselves.

Page 182: Coach's tips

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Operating across team

boundaries effectively is as

important as operating with

your own team.

Page 183: Coach's tips

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Organizes tasks and

resources efficiently,

accurately, and in a timely

manner - What most

performance appraisals look

for.

Page 184: Coach's tips

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Part of you pushes you to

greatness, part of you holds

you back. Which part of you

are you listening to?

Page 185: Coach's tips

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People are motivated to

achieve, learn, or contribute to

a purpose. Find the key to

unlocking your employees.

Page 186: Coach's tips

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People don't quit their

companies, they quit their

bosses.

Page 187: Coach's tips

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People live up to what's

expected of them. Not just

their peers, or boss'

expectations, but also their

own.

Page 188: Coach's tips

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People remember little

courtesies and kindnesses.

How are you remembered?

Page 189: Coach's tips

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People that are afraid to make

mistakes seldom do anything.

Boldly go.

Page 190: Coach's tips

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People that do what it takes to

get by are best motivated by

positive acknowledgements,

praise, and encouragement.

Page 191: Coach's tips

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People trust you when you are

genuine and authentic, not a

carbon copy of someone else.

Page 192: Coach's tips

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People will exceed a great

leader's expectations. A poor

leader is like a tax draining

your organization.

Page 193: Coach's tips

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Perception is reality. Others'

perceptions of you differ from

your perception of you. Are

you checking?

Page 194: Coach's tips

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Perseverance earns trust and

respect. Success comes to

those who commit to what they

love despite the challenges.

Page 195: Coach's tips

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Planning and goal setting let

you manage the business

while taking care of the

business.

Page 196: Coach's tips

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Planning is a skill developed

over time. Review how things

turn out at the end of each

day/week and make

adjustments.

Page 197: Coach's tips

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‘Plus-it’. Put that little effort or

time into your next assignment

to give them a little more than

they expected.

Page 198: Coach's tips

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Positive thinking won't get you

what you want. Positive

ACTION will. Understand the

obstacles, plan your approach,

and act.

Page 199: Coach's tips

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Practice difficult conversations

with a trusted colleague before

having them.

Page 200: Coach's tips

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Prepare in advance for

meetings. Present your

material with confidence. Don't

make image building your

primary objective.

Page 201: Coach's tips

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Put your mind at ease - write

things down and file them

appropriately. Removing

clutter helps you focus on the

important.

Page 202: Coach's tips

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Relationships are like bank

accounts. It's best to start by

putting $$$ in, before asking

for any back.

Page 203: Coach's tips

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Remember the old saying You

only get one chance to make a

first impression. Make it count!

Page 204: Coach's tips

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Replacing a habit or thought

pattern takes 21 - 30 days of

conscious effort.

Page 205: Coach's tips

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Responding too quickly can

limit your options, too late may

leave you out of the loop. Act,

don't react, by owning the

timing.

Page 206: Coach's tips

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Results depend on

relationships.

Page 207: Coach's tips

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Run efficient meetings. Send

agendas, watch the clock, and

interrupt people taking

discussions off-track.

Page 208: Coach's tips

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Set personal standards above

those around you, and stick to

them. Be accountable for your

actions and learn from any

mistakes.

Page 209: Coach's tips

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Setting and meeting deadlines

builds credibility. Be sure you

are able to meet your

commitments before agreeing

to them.

Page 210: Coach's tips

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Show your employees the

significance of what they do

and how it contributes to the

bigger picture.

Page 211: Coach's tips

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Six months from now you may

wish you started today.

Page 212: Coach's tips

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Small changes in your habits

can lead to huge changes in

your results.

Page 213: Coach's tips

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Smooth seas don't produce

great sailors.

Page 214: Coach's tips

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Some of the best moments of

life come from doing the things

that scare you the most.

Page 215: Coach's tips

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Some people are great project

starters, others are great

closers. Make sure you have

both types on your team.

Page 216: Coach's tips

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Spend at least 50% of your

time on people.

Page 217: Coach's tips

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Spend more time defining

exactly what you want, less on

how to get there. Keep

flexibility in the plan, not the

goal.

Page 218: Coach's tips

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Spend quality time with the

people you are with, not the

ones on your cell phone.

Page 219: Coach's tips

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Standing still in an

accelerating world really has

the effect of pushing you

backwards.

Page 220: Coach's tips

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Start any communication by

clearly defining your purpose.

With the objective established,

tailor the message to your

audience.

Page 221: Coach's tips

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Starting with the ATTITUDE of

a good listener will help you

get the ATTRIBUTES of a

good listener.

Page 222: Coach's tips

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Stay committed to the goal,

but be flexible in the approach.

Page 223: Coach's tips

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Stay true to who you are and

surround yourself with the right

people. Seek complementary

skills over similar personalities.

Page 224: Coach's tips

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Stop adding fees for what you

have already been giving away

for free. Be creative and add

value.

Page 225: Coach's tips

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Stop doing stuff like a boss -

do it like a CEO.

Page 226: Coach's tips

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Stop lying. People know that,

“I didn't have the time to...”

really means you had other

priorities.

Page 227: Coach's tips

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Success and failure are the

fruits of your daily routine.

Page 228: Coach's tips

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Success has little to do with

the resources you control; it's

about your resourcefulness.

Page 229: Coach's tips

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Successful leaders lead by

asking questions. Ask people

for their opinions and how you

can help.

Page 230: Coach's tips

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Take too busy out of your

vocabulary. It's

disempowering. What you do,

or don't do, are choices to you.

Page 231: Coach's tips

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Team members contribute to

your goals when they feel their

goals are being accomplished

in the process.

Page 232: Coach's tips

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Teams develop confidence

and trust when leaders focus

on the results, not the team

members.

Page 233: Coach's tips

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Teams need group-confidence

the same way individuals need

self-confidence to overcome

challenges.

Page 234: Coach's tips

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Technology has accelerated

the pace and demands of the

marketplace. Successful skills

and talents of yesterday may

be no more.

Page 235: Coach's tips

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The best way to earn respect

is through consistency and

honesty.

Page 236: Coach's tips

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The challenges you master

today develop the character

you will need tomorrow.

Page 237: Coach's tips

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The customer isn't always

right, but if you argue with him,

and he is - you look like an

ass. Listen first.

Page 238: Coach's tips

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The first step to self-

improvement is to

acknowledge a few unpleasant

realities. Don't know any? Your

co-workers and friends do.

Page 239: Coach's tips

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The hardest part of any

endeavor is the start. Building

momentum makes it easier -

keep moving. A stop means

starting again.

Page 240: Coach's tips

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The key to convincing others is

to find the right argument to

make your point. Question to

learn what will be most

effective.

Page 241: Coach's tips

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The language you use

contributes to your image.

Consider both the impression

you want to create and the

result you would like.

Page 242: Coach's tips

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The last thing you should do at

work each day is tomorrow's

To Do list. Write it down, clear

your mind, and leave it behind.

Page 243: Coach's tips

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The means and consequences

of resolution are much more

important than the causes of

conflict in an organization.

Page 244: Coach's tips

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The most difficult, yet critical

skills to master are listening

skills. Eye contact, posture,

and good questions will help.

Page 245: Coach's tips

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The most important feature of

effective communication is the

purpose. Establish a clear

objective if you hope to reach

it.

Page 246: Coach's tips

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The number one reason for

failure is the failure to start.

Page 247: Coach's tips

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The standards of an

organization are set by the

PERFORMANCE of the

leaders. Get off your a$$ if you

expect your people to.

Page 248: Coach's tips

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The strength of a group is the

ability to respectfully bring

different ideas to the table.

Page 249: Coach's tips

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The true mark of a

professional is preparation.

Page 250: Coach's tips

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The way to correct a bad habit

isn't to drop it. You need to

REPLACE it with another

behavior that serves you.

Page 251: Coach's tips

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The way you set performance

goals with your employees is

as important as the goals

themselves.

Page 252: Coach's tips

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The worst reason to have a

meeting is to share

information. Use another

means of communication.

Page 253: Coach's tips

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There is an important

difference between

'performance' and 'excellence'.

Page 254: Coach's tips

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There is an important element

of how much and how you

change others in the definition

of leadership success.

Page 255: Coach's tips

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There is no growth in your

comfort zone. Get out of it!

Live! Learn! Grow!

Page 256: Coach's tips

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There is no pride lost in asking

for help. It's a skill successful

leaders do well.

Page 257: Coach's tips

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Think and act continuously on

your top three priorities.

Page 258: Coach's tips

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Think and dream big, but

pursue what's realistic.

Page 259: Coach's tips

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Think of your presentations as

performances. Identify the

three key takeaways and keep

them clear throughout.

Page 260: Coach's tips

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Three key things to look at in

team dynamics are attitudes,

habits, and personality traits.

Page 261: Coach's tips

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Throwing money at a problem

is rarely the best answer and

prevents you from making key

discoveries that may be

causing others.

Page 262: Coach's tips

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To be effective you must

provide the right conditions,

opportunities, and environment

for those you lead, and then

lead by example.

Page 263: Coach's tips

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Too often metrics driven

organizations forget that

people drive metrics.

Page 264: Coach's tips

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Top teams look to themselves

for ways to improve, rather

than to the boss.

Page 265: Coach's tips

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Trophies, medals, and awards

don't make champions, hard

work, dedication, and

perseverance do.

Page 266: Coach's tips

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True listening skills will

separate you from the crowd.

Listen with empathy and

patience. Acknowledge what

was said.

Page 267: Coach's tips

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Trust is a big concept. It either

means something or breaks

everything.

Page 268: Coach's tips

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Trust is the ultimate leadership

characteristic. People will

follow you as much as they

trust you. Lose trust, you're

done.

Page 269: Coach's tips

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Unfocused energy? Unfocused

resources? Lack of direction or

sense of accomplishment?

Review or establish objectives

and goals.

Page 270: Coach's tips

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Urgency keeps you focused on

immediate needs, but the big

picture must include personal

development. For you, and

your team.

Page 271: Coach's tips

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We live in an exponential

world. Yesterday's solutions

don't meet tomorrow's needs.

Page 272: Coach's tips

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What are the ground rules for

your team? Have the team

develop and post them in your

meeting room.

Page 273: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

What do you want to be when

you grow up? Procrastination

won't get you there.

Page 274: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

What does your audience

expect to come away with?

Overdeliver value, and prepare

answers to anticipated

questions.

Page 275: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

What gets postponed gets

abandoned. The challenging

executive decisions aren't

what TO work on, but what

NOT to work on.

Page 276: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

What is the other person's

need, or point of view?

Understand this before

pushing your own agenda.

Page 277: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

What is your greatest value to

your organization? How did

you demonstrate that this

week? You still have two days.

Page 278: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Whatever your endeavor, start

NOW and pay attention to your

results.

Page 279: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

When considering your team's

effectiveness, look at

sustained effort, controlled

attention, and concentrated

energy.

Page 280: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

When everything is a priority,

nothing is a priority. Be

disciplined about what is truly

important.

Page 281: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

When inspiration strikes and

you're on the road, leave

yourself a voicemail.

Page 282: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

When leading others, the goal

is to get the best from them,

not to do it all yourself.

Page 283: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

When making your list of

things to START doing in 2012

- make room for them with a

STOP doing list.

Page 284: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

When people lack ownership

of an idea, they will resist it.

Page 285: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

When reorganizing, a few

people will fall out. These

aren't typically people that will

be missed.

Page 286: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

When your personal character

as a leader is low, so are the

standards you will receive from

your team.

Page 287: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

When you're close to

achieving your goals, push

your efforts a little further. You

may end up well above your

expectations!

Page 288: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Who are the successful people

in your company? Do more of

what they do or realize you

may not be in the right place

for you.

Page 289: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Who is managing your career?

What is your next move? What

are you doing today to get

there?

Page 290: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Who is successful in your

company? What qualities do

they exhibit and how do you

stack up? Do they align with

your values?

Page 291: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

With responsibility there is no

middle ground - either you are

accountable, or not.

Page 292: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Without a clear vision you're

working for yesterday rather

than for tomorrow.

Page 293: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Without a personal vision you

won't have leadership

standards or know the type of

organizations you will be

successful in.

Page 294: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Without a unifying vision or

purpose, your team will be lost

in the chaos of urgency and

knee-jerk reactions.

Page 295: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Without activity, there is no

opportunity.

Page 296: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Working FOR your people

makes them stronger and

more competent, which makes

YOU more effective.

Page 297: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Write down five reasons why

anyone would WANT to be led

by you. List an example or

two.

Page 298: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Write down the first 15 things

you do each day for a week.

Are they serving you?

Page 299: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

You can be a winner without

making others into losers.

Page 300: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

You can only lead people you

appreciate and value.

Page 301: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

You can't make progress

without making decisions. Ask

empowering questions and

don't be afraid to follow your

heart.

Page 302: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

You don't learn anything by

talking.

Page 303: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

You don't need an event to

change something about

yourself. Make the decision

and start living the new you

today.

Page 304: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

You get more out relationships

when you focus on what you

can put into them rather than

what you can take out of them.

Page 305: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

You get paid for what your

employees do, not for what

you do.

Page 306: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

You need fewer resources as

you become more resourceful.

Page 307: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

You need to establish a clear

objective if you hope to reach

it.

Page 308: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

You won't make the highlight

reel if you don’t make a play.

Page 309: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Your attitude towards others is

the most important DECISION

you can make.

Page 310: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Your mistakes don't determine

who you are, your reaction to

them does.

Page 311: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Your reputation for excellence

in an organization is based

more on perception than the

actual work you do.

Page 312: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Your self-image will largely

determine the level of success

you will reach, on the job and

as an individual.

Page 313: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Your TO DO list should be for

tomorrow, not today. When

you plan ahead you think

things through and prepare.

Page 314: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Acknowledge history - where

your organization is coming

from. Focus on where you are

going.

Page 315: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Consider the little things.

Remember, small rudders

steer great ships.

Page 316: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Excellence is not what you

know; it's what you do with

what you know, and how you

do it.

Page 317: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Don't just sit in your office

giving orders. Demonstrate the

actions and values you expect

from your team.

Page 318: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

It is better to be accused of

micromanaging than to miss a

deadline for a deliverable

Page 319: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

If you want to change it, you

have to track it. Showing the

payoff for action and change

demonstrates value.

Page 320: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

"How are you going to fix

this?" is more effective than

"Let me show you how to fix

this."

Page 321: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

The worker is responsible. The

leader is accountable.

Page 322: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Balance pushing for positive

change with maintaining order.

The status quo, is a trap to

avoid.

Page 323: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Activity becomes productivity

only when it gets the right

things done. Are you active, or

productive?

Page 324: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Teach your team to take pride

in their work. Even menial

tasks contribute to a bigger

picture.

Page 325: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Even if you have pains, you

don't have to be one.

Page 326: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

In leadership, the more you

know, the less you need to

say.

Page 327: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

The secret isn't in the size of

the step you take... the secret

is just to take it.

Page 328: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Some employees like the

challenge of a broad goal.

Others prefer smaller

connected goals to be

successful.

Page 329: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Thank people, even if they fail

- as long as they gave it their

best shot.

Page 330: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Lead by example: create a

culture where you talk to each

other instead of about each

other.

Page 331: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

A leader can not move a

department ahead by making

the decisions for them.

Page 332: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

If your department is failing,

the place to look for the

solution is the mirror.

Page 333: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Being a leader has nothing to

do with your title. Leadership

comes from your actions

Page 334: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

As the leader, you have the

most profound impact on your

team's retention, satisfaction,

and productivity.

Page 335: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

People are creatures of habit -

are yours serving you or

helping your organization

move forward?

Page 336: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Individuals can move faster,

but teams move further.

Page 337: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

In every adversity is the seed

of a greater benefit.

Page 338: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

The only power something has

is over you is the power you

give it by your thoughts

Page 339: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

If you fail to lead today, you

best prepare to manage

tomorrow.

Page 340: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Charm will last about fifteen

minutes. After that, you had

better be able to deliver

something.

Page 341: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Busy people are more positive

than people that are idle.

Page 342: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

When you believe it will work

out, you see opportunities.

When you believe it won't, you

see obstacles.

Page 343: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Mediocre leaders get people to

do their job. Great leaders get

people to do their best.

Page 344: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

If you act like a victim, you will

be treated as one.

Page 345: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Don't make long-term

decisions on temporary

emotions.

Page 346: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Never underestimate the value

of a good adviser!

Page 347: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

The reward of a tough

assignment isn't what you get

from it - it's who you become

by doing it.

Page 348: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Talent is natural. Excellence is

a choice.

Page 349: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Information is not knowledge,

and knowledge is not wisdom.

Page 350: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Be extraordinary. Do the

ordinary with your own

personal touch of 'extra' in it.

Page 351: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Your actions speak about you

more than your words.

Page 352: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

When you do what you love,

you don't need others to

motivate you.

Page 353: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Don't underestimate the

planning and preparation

required to achieve an

"anyone could do this"

performance.

Page 354: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

When you can't change the

situation, change your

organization.

Page 355: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Great leaders know the

questions to ask.

Page 356: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

There is always a point where

you choose to escalate a

situation, or to leave it.

Page 357: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Don't be one of the leaders

who mundanely "reports the

numbers". Take an interest,

"own" them.

Page 358: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

No matter how many mistakes

you make, or how slow you

progress, you are ahead of

everyone who isn’t trying.

Page 359: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

"The ability to act" seems to be

a misunderstood leadership

trait. Give up the "drama", and

lead.

Page 360: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Performing well in the

moment is related to practicing

well, before the moment.

Page 361: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

The problem isn't the problem;

your reaction is the problem.

Page 362: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

It only becomes "work" when

you would rather be doing

something else.

Page 363: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Look at every situation with

the expectation that you can

make it work or make it better.

Page 364: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Effective leaders use good

sales skills to influence people.

Maybe that's why it's called

getting "buy-in"?

Page 365: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Do business with human

beings - not companies.

Page 366: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

The results of a project have a

much smaller impact on the

organization than the efforts

made to complete it

Page 367: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

There are a number of

reasons for lack of

performance. "Lack of skills" is

very low on the list.

Page 368: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

If you ask someone how they

solved a problem, they won't

say, "I bitched about it until it

fixed itself."

Page 369: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

No matter how much you want

somebody to do something,

they aren't likely to do it until

they want to.

Page 370: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Asking permission before

giving feedback helps ensure

the recipient is open to hearing

the message.

Page 371: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Without establishing a

relationship, you're not likely to

have a successful

conversation of substance.

Page 372: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Your philosophy will bring you

results or excuses. You cannot

have both.

Page 373: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Your effectiveness as a leader

is directly related to the quality

of the people that most closely

surround you

Page 374: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Let others know what you're

working on - it will help you

become accountable, enlist

their support, and feedback.

Page 375: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Don't be "the person (or group)

everyone is waiting for" on a

project team. Anticipate needs

and get them done.

Page 376: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

For many, the most difficult

part of problem solving is

understanding it completely

before diving in with a cure.

Page 377: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Generally, advice only works

when one person has

specifically asked for it.

Page 378: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Never underestimate the

power of six seconds of insane

courage.

Page 379: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Thinking through at least

three possible alternatives will

help you create a better

solution in the end.

Page 380: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

At any given moment you have

the power to say: This is not

how the story is going to end.

Page 381: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Imagination should be used,

not to escape from reality, but

to create it.

Page 382: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Every result, or outcome, is a

stepping stone.

Page 383: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Dedicate your power and

energy to the solutions, not to

the problems.

Page 384: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

A positive attitude will bring

you opportunities. A negative

attitude will bring you

obstacles.

Page 385: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Achievement is a powerful

motivator. Celebrate small

victories along the path to the

overall goal.

Page 386: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Visibility trumps ability.

Page 387: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Authenticity comes from trust

and delivering your promises.

Page 388: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

People may doubt what you

say, but will believe what you

do.

Page 389: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Sometimes the right question

is better than the right answer.

Questions engage, involve,

and develop people.

Page 390: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

To be good, you have to

practice every day. To be a

champion, you have to get a

little better every day.

Page 391: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

You don't need to attend every

argument you're invited into.

Page 392: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Sometimes a little step

backwards leads to a HUGE

leap forwards.

Page 393: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Setting the expectation for

something to get done is just

the beginning.

Page 394: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Creating opportunities > Your

circumstances.

Page 395: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

The higher up the echelon

you get, the more you need to

help others become winners.

Page 396: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

The needs of the organization

> The need to feed an ego.

Page 397: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Make changes, not excuses.

Page 398: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

If you don't agree with the

advice you asked for, just say

“Thank you”.

Page 399: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

Some people can't believe in

themselves until someone else

believes in them first.

Page 400: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

To truly appreciate a work of

art, sometimes you have to

stand back.

Page 401: Coach's tips

COACH’S TIP:

www.twitter.com/davidmettler

The only thing worse than a

loser is someone who won't

admit they played badly.


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