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Collaborating for Quality A New Partnership for
Improvement
SAMD 10th Nov 2010
Eileen Moir Dr Brian RobsonNurse Director Medical Director
Co-Directors Implementation & Improvement Support
NHS QIS is changing
SimplifyFocusDataImplementation
ProportionateSelf assessmentData
ImprovementReliabilityReduce variationData The QI Hub
QI Hub – What is it all about?
• Collaboration between NES, NHSHS, NHS QIS, NSS, IST and SGHD
• A coherent and cohesive national approach to supporting QI
• Maximising resources – the whole is greater than the sum of its parts
• Brokering access to resources and support to realise ‘world class’ ambitions of the H/C Quality Strategy
Develop the Quality Improvement Hub, reflecting a new partnership for improvement between NHS National Services Scotland (NSS), NHS Quality improvement Scotland (QIS), NHS Heath Scotland, NHS National Education for Scotland (NES), and the Scottish Government Health Directorates Improvement and Support Team (IST).
Scottish Government, May 2010
The QI Hub aims to bring improvement science into everyday work and language of NHS staff and to support demonstrable improvement in patient care through quality improvement activity.
Building national and local QI capacity and capability
Building on sound foundations• Global ‘Improvement Movement’
(SPSP)• Bringing coherence to implementation
and improvement support methodology(NHS QIS/IST)
• Drawing on NES’ developing educational infrastructure for QI
• Measurement for Improvement (NSS/ISD)
We are not alone …
A National Collaboration
The NHS Scotland Quality Improvement Hub works in partnership by providing a coordinated national resource to care teams and organisations.
Providing :•Implementation support – flexible and responsive•Education and learning about QI – Accessible and relevant•Measurement of QI which is meaningful•Facilitating QI networks for NHS staff
Progress to date
• The Quality Improvement Hub –”Delivering to improve” – April 2010
• Our approach – Partnership, initiation, shaping the development, set up, action planning, execution plan, launch, go live and implementation
• Stakeholder consultation – May 2010• Stakeholder event – Shaping the development –
June 2010• Formulation of work programme aligned to Quality
strategy and national priorities• Ongoing stakeholder engagement
Stakeholder Feedback – Some Key Messages
Hub concept broadly welcomed but…
• Be slim and responsive• Develop consistent methodologies• Make data for improvement more
accessible• Demonstrate value for money• Major in clinical engagement • Utilise wide range of communications
media• Be ambitious but don’t become
disconnected
Building Will
• Empowering frontline staff• Leadership for improvement• Consistent methodologies • Integrated approach• Flexible and responsive• Outreach skill building – capacity and
capability
Our Framework and essentials
Embedding an improvement culture
• Winning the hearts and minds of the staff• Focusing on improvement not targets• Develop testing and innovation
– What to test ……how to test • Leadership and culture• Integration - Making it daily work • Creating infrastructure• Creating capability and capacity• Measurement that has meaning
Making it happen....
• Coordinating centre - Elliott House• Evidence into Practice Portal –
virtual communities• Data Systems Manager – link to ISD• Building a Community of
Improvement Practitioners (Directory)
• Planned and ‘bespoke’ programmes
So what ?• Are Medical Directors familiar with the Hub
development?• Can you see value in this approach?• What would you look for from the Hub?
Any questions [email protected] or [email protected]