© 2006 Cisco Systems, Inc. All rights reserved.Presentation_ID 1
Collaboration Unifiee de Cisco
Cisco Expo Algerie - Mars 2011
Abderrahim MAROUFI - Consulting System [email protected]
© 2006 Cisco Systems, Inc. All rights reserved.Presentation_ID 2
Cisco Collaboration Portfolio
IP Communications
Customer Care
ConferencingTelepresenceEnterprise
Social SoftwareMobile
ApplicationsMessaging
© 2006 Cisco Systems, Inc. All rights reserved.Presentation_ID 3
Agenda
IP Communications
Cisco Unified Presence
- Cisco Unified Personal Communicator
Cisco Unified Messaging
Cisco Unified Mobility
Cisco Unified MeetingPlace
Cisco Unified Management Suite
© 2006 Cisco Systems, Inc. All rights reserved.Presentation_ID 4
IP Communications
Types de déploiements
© 2006 Cisco Systems, Inc. All rights reserved.Presentation_ID 5
Types de déploiements
Single-site deployment
Multisite WAN with centralized call processing
Multisite WAN with distributed call processing
Single-cluster with distributed call processing
Branch A
Branch B
Headquarters
Applications
Gatekeeper
GK
Applications
CUCM Cluster
Applications
CUCMCluster
CUCM Cluster
IP WAN
PSTN
© 2006 Cisco Systems, Inc. All rights reserved.Presentation_ID 6
Déploiement sur un site centralisé
6
Applications
CUCMCluster
RTC
Tout les utilisateurs sont sur un seul et même site
© 2006 Cisco Systems, Inc. All rights reserved.Presentation_ID 7
Déploiement multi site centralisé
7
Tout les sites sont gérés depuis le site central
L‟IOS SRST dans le routeur des sites secondaires prend le « relais » si le site principal est indisponible
Applications
Headquarters
Branch A
Branch B
CUCMCluster
SRST-EnabledRouter
IP WAN
RTC
© 2006 Cisco Systems, Inc. All rights reserved.Presentation_ID 8
Déploiement Multisite distribué
Tout les sites sont équipés d‟un CUCM
Les sites distants communiquent via Gatekeeper / full mesh / CUSP
8
Headquarters A
Headquarters B
Gatekeeper
Applications
CUCMCluster
GK
Applications
CUCMCluster
Headquarters C
Applications
CUCMCluster
IP WAN
PSTN
Gatekeeper
GK
GK
Gatekeeper
© 2006 Cisco Systems, Inc. All rights reserved.Presentation_ID 9
Remote Sites : SRST
© 2006 Cisco Systems, Inc. All rights reserved.Presentation_ID 10
Disponibilité sites distants
IP WAN
PSTNAix Lyon
Suite à la coupure du lien WAN, les appels actifs avec le clients sont maintenus
Utilisation de la numérotation abrégée interne au site ou vers les autres sites
Dimensionnement jusqu‟à 1200 téléphones par passerelle
HQ
Cluster CUCM
SRST Mode
Clients et partenaires
Appels externes
© 2006 Cisco Systems, Inc. All rights reserved.Presentation_ID 11
IP WAN
PSTNAix Lyon
Utilisation de la numérotation normalisée E.164
L‟utilisateur conserve sa numérotation abrégée vers le site distant ou central
Retour automatique dès rétablissement du WAN
HQ
Cluster CUCM
SRST Mode
Clients et partenaires
appel2000
1
Transformation vers+33472922000
2
Disponibilité sites distants
© 2006 Cisco Systems, Inc. All rights reserved.Presentation_ID 12
Cluster et redondance
© 2006 Cisco Systems, Inc. All rights reserved.Presentation_ID 13
CUCM Redundancy and Scalability
CUCM cluster characteristics: Appears as one distributed
CUCM
Up to 7,500 lines per CUCM server (even under failure conditions)
Maximum of 30,000 lines in a cluster
Maximum of eight call processing servers in a cluster
Except.: mega cluster, requires BU approval (16 sub, 60k ipphones, 21 servers)
CUCM Cluster N+1 Redundancy
© 2006 Cisco Systems, Inc. All rights reserved.Presentation_ID 14
CUCM Redundancy and Scalability
Clustering—1:1 Redundancy (MCS 7845)
© 2006 Cisco Systems, Inc. All rights reserved.Presentation_ID 15
CUCM Redundancy and Scalability
Lower impact during a failover
All servers underused in normal operation
Cluster still fully used
High availability
1:1 Redundancy Load Balancing
© 2006 Cisco Systems, Inc. All rights reserved.Presentation_ID 16
Plateformes
© 2006 Cisco Systems, Inc. All rights reserved.Presentation_ID 17
Supported UC Platforms in CY10
Cisco UCS B200M1Cisco UCS B200M2*
*Q4CY10
Cisco UCS C200M2*Cisco UCS C210M2*
*Q4CY10, Not committed
Cisco UCS C210M1
See www.cisco.com/go/swonly for supported customer-provided servers.
Software-onlyEquivalent to MCS 7825, 7835 or 7845
IBM x3250-M2IBM x3250-M3*
*Q4CY10
HP DL320G5p**
IBM x3650-M2HP DL380G6**
**HP end of sale estimated 1HCY11
MCS 7816-I4MCS 7825-I4MCS 7828-I4
MCS 7816/25/28-I5**Q4CY10
Cisco-branded
MCS 7835-I3 MCS 7845-I3
MCS 7816-I3/H3MCS 7825-I3/H3/H4
MCS 7828-I3/H3MCS 7835-I2/H2/H2 V02MCS 7845-I2/H2/H2 V02
© 2006 Cisco Systems, Inc. All rights reserved.Presentation_ID 18
Comparing UC on UCS with MCS 7800
MCS 7800
2 to 4 MCS 7835/45
2 to 4 MCS 7816/25/28
Single UCS B200 or C210 with co-residency
or
Single UCS C200 with co-residency (Q4CY10)
UC on UCS + VMware
© 2006 Cisco Systems, Inc. All rights reserved.Presentation_ID 19
Platform selection - accurate
Define appropriate platform using:
http://tools.cisco.com/cucst/faces/login.jsp
http://tools.cisco.com/cucst/help/ucst_ug.pdf
© 2010 Cisco and/or its affiliates. All rights reserved.Presence Design Session 20© 2010 Cisco and/or its affiliates. All rights reserved.P 20
Cisco Unified Presence
© 2006 Cisco Systems, Inc. All rights reserved.Presentation_ID 21
Cisco Unified Presence 8.5 Features
High Availability (via Server Recovery Manager)
Clustering over WAN
Microsoft Exchange Calendaring via Exchange Web Services (EWS)
AOL Inter-domain Federation via SIP/SIMPLE
Serviceability Enhancements
Additional UCS server support (B & C series)
© 2006 Cisco Systems, Inc. All rights reserved.Presentation_ID 22
Cisco UnifiedPresence 8.x
SIP Proxy
Presence Engine / Instant Message Bridge
Instant MessagingCompliance and
Logging
Jabber Session Manager
Jabber XCP
XCP Route Fabric
Third Party Open API
Calendar
Unified CMSync Agents
Third Party XMPP Client (Spark, Adium, Pidgin,
MomentIM, etc)
Unified Personal Communicator 8.x
PostgreSQL
Unified Personal Communicator 7.x
CUMA
Unified Application Environment
SIP Interface
Unified Mobility Advantage 7.x
ODBC
XDB
XMPP
SIP/SIMPLE
Unified CM AXL/SOAP
SIP/SIMPLE
XMPP
MicrosoftExchangeCisco
Agent Desktop
ICMICM
Expert Advisor
Cisco Agent
Desktop
ICMICM
Expert Advisor
Cisco Unified Presence 8.5 Architecture
future
Third Party Compliance
Server
© 2006 Cisco Systems, Inc. All rights reserved.Presentation_ID 23
Cisco UnifiedPresence 8.x
SIP Proxy
Presence Engine / Instant Message Bridge
Instant MessagingCompliance and
Logging
Jabber Session Manager
Jabber XCP
XCP Route Fabric
Third Party Open API
Calendar
Unified CMSync AgentsUnified Personal
Communicator 7.x
CUMA
Unified Mobility Advantage 7.x
Unified CM
AXL/SOAP
SIP/SIMPLE
XMPP
All messages, SIP and XMPP, are routed
through the Jabber Session Manager.
Cisco Agent
Desktop
ICMICM
Expert Advisor
Cisco Agent
Desktop
ICMICM
Expert Advisor
Unified Application Environment
SIP Interface
SIP and XMPP Client Interoperability
future
Third Party XMPP Client (Spark, Adium, Pidgin,
MomentIM, etc)
Unified Personal Communicator 8.x
© 2006 Cisco Systems, Inc. All rights reserved.Presentation_ID 24
Cisco Unified Presence Components
MicrosoftLCS/OCS
IBM LotusSametime
Carriers /other vendors
PBXs
Unified CM 6.x, 7.x, 8.xCisco Unified Presence 8.5
SIP/SIMPLE
CTI/QBE
CSTA over SIP
H.323
SCCP
IMAP
LDAPv3
SOAP
HTTP/HTTPS
Cisco Unity/Unity Connection
Unified Personal Communicator 7.x
MeetingPlace/MeetingPlace
Express
LDAP
MicrosoftExchange
WebDAV/EWS
Third Party Open API
CUMA
JTAPI
XMPP
Unified Mobility Advantage
Cisco WebEx
GoogleTalk
Jabber
Unified Personal Communicator 8.x
Third Party XMPP Client
© 2006 Cisco Systems, Inc. All rights reserved.Presentation_ID 25
InternetUnified
Presence 8.x
Unified Personal Communicator 7.x
Unified CM
Adaptive Security
Appliance
DMZDMZ
Unified Presence
8.x
Unified Presence
8.x
SIP/SIMPLE
Intercluster Peer
Domain A
Domain B
Unified Presence 8.x
XMPP
Unified Personal Communicator 8.x
IBM Lotus Sametime Connect Clients
IBM Lotus Sametime 8.x
IBM Lotus Sametime Gateway
Adaptive Security
Appliance
Unified Presence 8.5 XMPP Federation
© 2006 Cisco Systems, Inc. All rights reserved.Presentation_ID 26
Microsoft Office Communicator
MicrosoftOffice Communications
Server 2007
Unified CM
Internet
Access Proxy
DMZDMZ
Unified Presence
8.x
Unified Presence
8.x
SIP/SIMPLE
Intercluster Peer Domain A Domain B
Unified Personal Communicator 7.x
Unified Personal Communicator 8.x
Unified Presence 8.5
XMPP
Adaptive Security
Appliance
Unified Presence 8.5 SIP Federation
AOL SIP Access
Gateway
User Communities
aol.com, icq.com, aim.com
Hosted Domains
Clearing House
© 2006 Cisco Systems, Inc. All rights reserved.Presentation_ID 27
Third Party Open API Existing Interfaces
Cisco Unified Presence existing interfaces
Presence/Instant Message Interface
SIP/SIMPLE
Presence Interface (using HTTPs port 8083)
SOAP v1.1 and v1.2
REST (Representational State Transfer)
Requires sipproxy.der certificate
Configuration Interface (using HTTPs port 8443)
SOAP v1.2 only
Requires tomcat_cert.der certificate
The application user can log into any node in the Cisco Unified Presence cluster (not tied to any node or subcluster)
© 2006 Cisco Systems, Inc. All rights reserved.Presentation_ID 28
Application Scenario # 1
Corporate Directory to:
Find a persons contact details
See their role within the business
Maybe identify org structure and who they report to.
I wonder is that person free? I wish I could tell!
Where are they right now?
I‟d like to contact them!
Solution: CAXL and Web UC SDKs
Presence exposed as part the contact information on the corporate directory
Integrate IM as part of the interaction
Integrate Click to Call (Web Dialer etc)
Integrate Geo-Location
Unified Communications enabled Corporate Directory
Presence enabled
IM / Chat enabled
Click 2 Call enabled (e.g. Web Dialer)
Pub-Sub App enabled(e.g. Geoloc)
© 2006 Cisco Systems, Inc. All rights reserved.Presentation_ID 29
Cisco Unified Personal Communicator
CUP High Availability (HA) Support High availability on CUP 8.5
CUP will move CUPC users from the failed note to the backup node
Two modes of CUP operation
• Manual Failover/Failback
• Automatic Failover
CUPC follows the same design as „offline message‟ in chat windows (new error messages and icons)
Cisco Unified Presence 8.5Sub-cluster
IDS Global User Data Replication
Volatile Persistent Data (Login state)
Times Ten Soft State Data (Presence info)
Backup Node
1A
1B
Primary Node
SOAP
XMPP
Version
8.5
© 2006 Cisco Systems, Inc. All rights reserved.Presentation_ID 30
Cisco Unified Personal Communicator
© 2006 Cisco Systems, Inc. All rights reserved.Presentation_ID 31
Cisco Unified Client Services FrameworkSoft Client Collaboration Architecture
Cisco WebexConnect
Cisco Unified Infrastructure
Services
Cisco UCIntegration
for Microsoft
Cisco Unified Personal Communicator
Cisco Quad Phone
Developer & Integrator SDK
Cisco UCIntegration
for RTX
© 2006 Cisco Systems, Inc. All rights reserved.Presentation_ID 32
Cisco Unified Personal Communicator
Highlights True enterprise class IM client
Built on Cisco Unified Services Framework (CSF)
Supports the latest Jabber XMPP technologies
New visual design and enhanced user experience
Tight integration with Microsoft Office applications
© 2006 Cisco Systems, Inc. All rights reserved.Presentation_ID 33
Cisco Unified Personal Communicator
Features Presence & Enterprise IM
Group Chat, Chat Rooms & Emoticons
Presence Light-ups & Click to IM/Call in Microsoft Office
High quality audio & video
720p High Definition & VGA
G.722 & iSAC Audio Codec
Video in Deskphone Control Mode
New visual design & user interface
Visual Voicemail
Conversation History Window
Encryption
Audio & Chat Messages
© 2006 Cisco Systems, Inc. All rights reserved.Presentation_ID 34
Cisco Unified Personal Communicator
Features Enhanced call control
Call Forwarding, Call Park
Call Transfer (from either call window or contact list)
SNR/Mobility
© 2006 Cisco Systems, Inc. All rights reserved.Presentation_ID 35
Cisco Unified Personal Communicator
New Features
CUP High Availability (HA) Support
New Meeting Escalation
MeetingPlace with WebEx Scheduling
WebEx as SaaS (no MeetingPlace)
Client Logging Disablement Support
Click to Call 8.0 Functionality Inclusion
Microsoft Office 2010 Support*
Basic VDI Support*
* Supported in CUPC 8.0(3) (September, 2010)
“Compatible with Cisco Unified Communications System Release 8.5”
© 2006 Cisco Systems, Inc. All rights reserved.Presentation_ID 36
Cisco Unified Personal Communicator
New Meeting Escalation Escalation of any conversation into web meeting to
share desktop/applications
Release 8.0 supports MeetingPlace and WebEx with MeetingPlace Scheduling
Release 8.5 supports two additional deployment models
MeetingPlace with WebEx Scheduling
WebEx as SaaS (no MeetingPlace)
© 2006 Cisco Systems, Inc. All rights reserved.Presentation_ID 37
Cisco Unified Personal Communicator
Basic VDI* Support Supports products from top
virtualization industry leaders
Hosted virtual desktop
VMware View 4.5
Citrix XenDesktop 4.0
CUPC 8.0(3) or later
Desk phone control mode
Audio/Video Soft phone Roadmap
Server S/W
OS
App
Desktop Virtualization S/W
OfficeCUPC
*VDI (Virtual Desktop Infrastructure)
© 2006 Cisco Systems, Inc. All rights reserved.Presentation_ID 38
Cisco Unified Personal Communicator
Click to Call Same Click to Call experience on Microsoft Office
applications with CUPC
New “ribbon” button in Microsoft Word, Excel & PowerPoint
© 2006 Cisco Systems, Inc. All rights reserved.Presentation_ID 39
Microsoft SharePoint 2007
Cisco Click to IM/Call
Word
Microsoft Outlook 2007
Cisco Presence Light-Ups
Cisco Unified Personal Communicator
Microsoft Office 2007 Integration
© 2006 Cisco Systems, Inc. All rights reserved.Presentation_ID 40
Cisco Presence Light-ups
Cisco Click to IM/Call
Microsoft Outlook 2010
Cisco Unified Personal Communicator
Microsoft Office 2010 Integration
© 2006 Cisco Systems, Inc. All rights reserved.Presentation_ID 41
Cisco Presence Light-Ups Cisco Click to IM/Call
Microsoft Word 2010
Cisco Unified Personal Communicator
Microsoft Office 2010 Integration
© 2006 Cisco Systems, Inc. All rights reserved.Presentation_ID 42
Cisco Presence Light-Ups Cisco Click to IM/Call
Microsoft Word 2010
Cisco Unified Personal Communicator
Microsoft Office 2010 Integration
© 2006 Cisco Systems, Inc. All rights reserved.Presentation_ID 43
Messagerie Unifiee:Unity Connection 8.5
© 2006 Cisco Systems, Inc. All rights reserved.Presentation_ID 44
Unity Connection 8.x Core Features
20,000 users on 250 ports per server
Active/Active Redundancy over LAN/MAN/WAN (up to 500 ports)
Directory Synchronization/Authentication
100,000 users across 20 digitally networked nodes
VPIM Networking (10 locations, 100,000 contacts)
ViewMail for Outlook and Lotus Notes: DVR-style message player
Exchange Calendar Access
Speech Recognition Features
SpeechView (Speech-to-Text)
Virtualization Support
Support for Cisco Fax Server
SMS, SMTP Message Notification
Partitions, Search Spaces
© 2006 Cisco Systems, Inc. All rights reserved.Presentation_ID 45
Unity Connection 8.5 Unified MessagingBenefits
Cisco Unity Connection 8.5 allows for deploying voicemail only, unified messaging, and/or integrated messaging to different user populations from a single Unity Connection server or active/active cluster
Does not require separate Active Directory/Exchange infrastructure for voicemail only deployments
Does not require Active Directory Schema Extensions
Does not require additional accounts in Active Directory for voicemail only
Unified Messaging
Voicemail Only
Integrated Messaging
Flexible Deployment Options
© 2006 Cisco Systems, Inc. All rights reserved.Presentation_ID 46
Unity Connection 8.5ViewMail for Outlook (VMO) Client
© 2006 Cisco Systems, Inc. All rights reserved.Presentation_ID 47
Unity Connection 8.5New Web 2.0 Inbox Client
Replaces Unity Inbox
Unity Assistant replacement coming… (9.0)
Based on HTML v5.0
Uses REST-based API‟s for functionality
Backward compatible with HTML v4.0
Can be deployed as a Widget or a Gadget
© 2006 Cisco Systems, Inc. All rights reserved.Presentation_ID 48
Unity Connection 8.5Visual Voicemail
Unity Connection 8.5 includes a new Visual Voicemail midlet that is supported on the following Cisco Unified IP Phones:
9971
9951
8961
Unity Connection 8.5 also supports the Visual Voicemail 7.x midlet for older phone models
© 2006 Cisco Systems, Inc. All rights reserved.Presentation_ID 49
Mobilite
© 2006 Cisco Systems, Inc. All rights reserved.Presentation_ID 50
WAN
PSTN
Unified Mobility User
Unified Mobility
User
Headquarters
Branch/
Regional Office
Unified Mobility provides a mechanism for associating a user’s enterprise desk phone (or enterprise DN) to their mobile device(s).
Unified Mobility includes the following set of features:
– Mobile Connect (aka SNR)
– Mobile Voice Access (MVA)
– Enterprise Feature Access (EFA)
– Desk Phone and Remote Destination pickup
– Single Enterprise Voicemail Box
– Mid-call Supplementary Services
– Time of Day Access Lists
Cisco Unified MobilityOverview
© 2006 Cisco Systems, Inc. All rights reserved.Presentation_ID 51
Dual-Mode Phones and Clients
© 2006 Cisco Systems, Inc. All rights reserved.Presentation_ID 52
Dual-mode phones provide the ability to leverage enterprise IP telephony infrastructure (via WLAN connectivity) for making and receiving calls while inside the enterprise. When outside the enterprise the dual-mode device falls back to the mobile voice network for voice services.
PSTN
WLANAP
WLAN(802.11 b/g)
Mobile VoiceNetwork
Enterprise
Dual-modeMobile Phone
Dual-mode phones and clients provide the following set of features:
– SCCP or SIP client registration to Unified CM
– Voice over WLAN with 802.11 b/g connectivity
– Access to enterprise supplementary features: hold, resume, transfer, conference, park
– Manual or Automatic handoff: Ability to move in and out of the enterprise while on active call
– Mobile Connect/SNR when integrated with Cisco Unified Mobility
– Device Mobility (Unified CM feature supported with versions 4.2, 6.0 and later)
Dual-Mode Phones and Clients
© 2006 Cisco Systems, Inc. All rights reserved.Presentation_ID 53
Handset support:
Nokia S60 3.2 handsets (Nokia E52, E55, E72, and E75) [S60 3rd Edition, Feature Pack 2]
Nokia S60 3.1 handsets (Nokia E51, E61i, E63, E66, E71, and E90). Not all advanced features supported.
[S60 3rd Edition, Feature Pack 1]
Additional features and services:
Supplementary services (hold, resume, transfer, conference, park, etc.)
Unified CM Directory access
Unified CM XML-based IP phone services access
Enterprise voicemail indication
Automated 2-stage dialing using Cisco Unified
Mobility Enterprise Feature Access*
SCCP client registers via 802.11 b/g WLAN to Unified CM as Nokia S60 (supported with Unified CM 4.3 and
later but some features not available with all versions of Unified CM)
Automatic* (and manual) handoff:
Hand-in (Cellular to WLAN)
Hand-out (WLAN to cellular)
* Supported only with NCC 2.1 and 3.2 versions of handsets
Nokia Call Connect 2.x
Nokia E72
Nokia E66
Nokia E71
Nokia E75
Nokia E61i
Dual-Mode Phones and ClientsDevices & Clients: Nokia Call Connect
© 2006 Cisco Systems, Inc. All rights reserved.Presentation_ID 54
Cisco Mobile 8.1 (maintenance release) –
Support for backgrounding of application
Requires minimum of 4.0 firmware
Support for iPhone 4G & 3GS (drop support for 3G)
Support for audio over Bluetooth headset
* All information subject to change
PROBLEM: iPhone iOS suspends background applications and
only wakes every 10 minutes if no activity. This causes registration issues with Unified CM which disconnects any device that takes longer than 2 minutes to respond.
SOLUTION: Use SIP profile to adjust Unified CM behavior.
1. Create new SIP profile and configure Timer Keep Alive Expires setting to 660 (seconds).
2. Apply this SIP profile to all Dual-Mode for iPhone devices
This ensures that device stays registered longer than the iOS suspension interval of 10 minutes so that
incoming calls are handled.
Dual-Mode Phones and ClientsCisco Mobile 8.1 for iPhone
© 2006 Cisco Systems, Inc. All rights reserved.Presentation_ID 55
Android Support
Cisco Mobile 8.x for Android
Voice over Wireless LAN
Voice over VPN
Mid-call support
Corporate Directory Access
Adding Support for Android platform
© 2006 Cisco Systems, Inc. All rights reserved.Presentation_ID 56
Android screens
© 2006 Cisco Systems, Inc. All rights reserved.Presentation_ID 57
Cisco Unified Mobile Communicator
© 2006 Cisco Systems, Inc. All rights reserved.Presentation_ID 58
Cisco Unified Mobile Communicator (CUMC) solution enables mobile users to utilize enterprise applications from their mobile phones using a mobility client that communicates with a mobility server inside the enterprise (client-server architecture)
Cisco Adaptive Security Appliance (ASA)
Cisco MeetingPlace
Cisco Unity/Unity
Connection
Microsoft Active Directory
Cisco Unified CM
Cisco Unified Presence
DMZ
UU
MPMPMicrosoft Exchange
PSTN
PSTN Gateway
Enterprise and UCApplications
iPhone
Cisco Unified Mobile
Communicator/ Cisco Mobile 7.x
Mobile Voice
Network
Internet
Mobile Data
Network
(Data Channel)
BES(w./ MDS)
Cisco Unified Mobility Advantage
MMPover SSL
MMPover SSL
MMPover BES
MMPover BES
Cisco Unified Mobile Communicator includes the following set of features:
– Enterprise directory lookups and single sign-on
– Secure text messaging between CUMC clients*
– Presence integration*
– Enterprise visual voicemail and MWI
– Conference notifications and click-to-join (Call Me)*
– Desk phone call log integration
– Dial-via-office*
– Mobile Connect (via Unified Mobility integration)
* Not supported on all clients
Voice
Data
Cisco Unified Mobile Communicator
© 2006 Cisco Systems, Inc. All rights reserved.Presentation_ID 59
Example devices
E61i E71E51 N95 N96
iPhone
3G or 3GS
Cisco Mobile 7 (CUMC client) supported on iPhone 3G or 3GS handsets meeting the
following criteria: Firmware version 3.0.1 or later
iTunes 8.2 or later
Cisco Unified Mobile Communicator 7.0 supported on most Nokia E-series and N-
series handsets meeting the following criteria:
Minimum firmware versions: S60 3rd edition
S60 3rd edition feature pack 1 (3.1) S60 3rd edition feature pack 2 (3.2)
S60 5th edition
9700 Bold
Cisco Mobile 7.1 (CUMC client) supported on Blackberry handsets meeting the following criteria: BlackBerry OS version 4.3 or higher Non-touch screen devices only
Enterprise activated
9000 Bold 9600 Tour8300 Curve 8900 Curve8200 Flip
Protégé G710
SamsungBlackjack II HTC S620 Motorola
Q9HSamsung
ACE
Example devices
Cisco Unified Mobile Communicator 7.0 supported on Windows Mobile handsets meeting
the following criteria: Windows Mobile versions 6.0 Standard or
6.1 Standard (Professional not supported) PDA-style form factor with full QWERTY keyboard, and screen size of 320x240 pixels
All handsets require the following: Installed VeriSign or GeoTrust root certificate. No restrictions on running 3rd party applications
Data plan from the service provider which includes full internet access, not just email
Example devices
Cisco Unified Mobile CommunicatorHandset Support
© 2006 Cisco Systems, Inc. All rights reserved.Presentation_ID 60
Example devices
E61i E71E51 N95 N96
iPhone
3G or 3GS
Cisco Mobile 7 (CUMC client) supported on iPhone 3G or 3GS handsets meeting the
following criteria: Firmware version 3.0.1 or later
iTunes 8.2 or later
Cisco Unified Mobile Communicator 7.0 supported on most Nokia E-series and N-
series handsets meeting the following criteria:
Minimum firmware versions: S60 3rd edition
S60 3rd edition feature pack 1 (3.1) S60 3rd edition feature pack 2 (3.2)
S60 5th edition
9700 Bold
Cisco Mobile 7.1 (CUMC client) supported on Blackberry handsets meeting the following criteria: BlackBerry OS version 4.3 or higher Non-touch screen devices only
Enterprise activated
9000 Bold 9600 Tour8300 Curve 8900 Curve8200 Flip
Protégé G710
SamsungBlackjack II HTC S620 Motorola
Q9HSamsung
ACE
Example devices
Cisco Unified Mobile Communicator 7.0 supported on Windows Mobile handsets meeting
the following criteria: Windows Mobile versions 6.0 Standard or
6.1 Standard (Professional not supported) PDA-style form factor with full QWERTY keyboard, and screen size of 320x240 pixels
All handsets require the following: Installed VeriSign or GeoTrust root certificate. No restrictions on running 3rd party applications
Data plan from the service provider which includes full internet access, not just email
Example devices
Cisco Unified Mobile CommunicatorHandset Support
For a complete list of supported phones and required hardware and software, please see the CUMC/CUMA Compatibility Matrix:
http://www.cisco.com/en/US/docs/voice_ip_comm/cuma/CUMA_CUMC_Compatibility_Matrix.html
© 2006 Cisco Systems, Inc. All rights reserved.Presentation_ID 61
Cisco Unified Meetingplace
© 2006 Cisco Systems, Inc. All rights reserved.Presentation_ID 62
Cisco Unified MeetingPlace
Exceptional Experience
Simple Voice, Video & Web setup and attend
Advanced Video - Desktop to Telepresence
Web collaboration - On-premises & WebEx
Low Total Cost of Ownership
Leverage IP network for cost savings
Scalable and Secure
On-premises Voice for WebEx
Rich-media Collaboration for Cisco Unified Communications
© 2006 Cisco Systems, Inc. All rights reserved.Presentation_ID 63
Truly Integrated Voice & Video
Simple video setup & attend
Video always available - Ad-hoc or reserved
Single number for voice and video users
Reserved video endpoints automatically connect
Check System Compatibility Matrix for supported video endpoints
Consistent voice & video features and controls
Mute, lock meeting, breakout rooms
Audio, video and Web recordings
Security – Single authentication mechanism Broad video connectivity
Video That Just Works!
Room video experience
Desktop video experience• TelePresence interop currently requires Unified MeetingPlace 6.0 with Unified Videoconferencing
© 2006 Cisco Systems, Inc. All rights reserved.Presentation_ID 64
MP 8.0 : WebEx Scheduling -
IP Phones with Video &
7985G Video
GK
PSTN
CIPC with CUVA
SIP Trunks
H.323 Video Room or Desktops
HMS
Audio UL 200
Video UL 40
WebEx Scheduling
WebEx Node for MCS
WAN
CUPC Video
TSP SSLtunnel
Profile Synch & End User
Authentication
Voice/Video
WebEx
Cascaded
Signaling
LDAP
Application/(SMS opt*)
* SMS or HMS
© 2006 Cisco Systems, Inc. All rights reserved.Presentation_ID 65
Schedule Meeting (WebEx schedule)
MPWeb server is NOT deployed
If directory integration is enabled, log in at
http://<appserver> (not http://<appserver>/admin)
User Should be taken directly to WebEx site after login
If directory integration is NOT enabled, login at your respective WebEx site
© 2006 Cisco Systems, Inc. All rights reserved.Presentation_ID 66
Schedule Meeting (WebEx schedule cont.)
© 2006 Cisco Systems, Inc. All rights reserved.Presentation_ID 67
WebEx Productivity Tools (WebEx schedule cont.)
Allow to schedule WebEx meeting from Outlook, Lotus Notes, browsers, etc.
Only used for system configured for WebEx schedule
Installed from WebEx site
© 2006 Cisco Systems, Inc. All rights reserved.Presentation_ID 68
Schedule Meeting (WebEx schedule cont. )
When configured for ―WebEx schedule, WebEx meeting‖, must use WebEx Productivity Tool to schedule meeting from Outlook.
For directory integration deployment, users are authenticated by MP and SSL must be enabled on application server.
For non-directory integration, users are authenticated by WebEx.
© 2006 Cisco Systems, Inc. All rights reserved.Presentation_ID 69
Schedule Meeting (WebEx schedule cont.)
© 2006 Cisco Systems, Inc. All rights reserved.Presentation_ID 70
Attend Meeting (WebEx schedule)
© 2006 Cisco Systems, Inc. All rights reserved.Presentation_ID 71
Attend Meeting (WebEx OL notification example)
© 2006 Cisco Systems, Inc. All rights reserved.Presentation_ID 72
Unified Communications Management Suite
© 2006 Cisco Systems, Inc. All rights reserved.Presentation_ID 73
Unified Provisioning ManagerSimplified Deployment
and Configuration
Unified Service Statistics ManagerHistorical Voice Reporting,
Capacity Planning and Trending
Unified Operations ManagerContinuous Monitoringand Fault Management
Cisco Unified Communications Management Suite:An Integrated Management System
Unified Service MonitorReal Time Voice Quality Monitoring and Alerting
© 2006 Cisco Systems, Inc. All rights reserved.Presentation_ID 74