Collaborative Knowledge Building for Accessibility in

Higher Education Theme:

The inclusion of human diversity on the teaching & learning processes

Congreso Internacional Universidad y Discapacidad

Jueves 22 de Noviembre Grupo de Trabajo 8

Antti Raike Doctor of Arts, Senior Advisor

PDCA cycle of the academic year

November 15, 2012 Antti Raike

Congreso Internacional Universidad y Discapacidad, Madrid

•  Functional planning •  Legislation, rules, guidelines, policy •  Mission •  Vision •  Strategy

•  Tuition •  Research •  Artistic activities •  Societal impact & interaction •  Service & support

•  Feedback •  Indicators •  Assessment (internal & external) •  Gauges •  Benchmarking

•  Development of operations •  Improvement of services •  Decisions in academic committees •  Decisions in other university bodies

Collaborative Knowledge Building

OPERATIONS

DESIGN & DEVELOPMENT ASSESSMENT

November 15, 2012 Antti Raike

Congreso Internacional Universidad y Discapacidad, Madrid