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Collaborative Service Overview

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Collaborative Consulting company overview and service offering
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© 2009 Collaborative Consulting Collaborative Services Overview
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Page 1: Collaborative Service Overview

© 2009 Collaborative Consulting

Collaborative Services Overview

Page 2: Collaborative Service Overview

© 2009 Collaborative Consulting 2

Collaborative Overview

Collaborative is a fast-growing business and technology consulting firm with 25-30 percent average annual revenue growth.

Business leaders recognize Collaborative’s consistent growth.

Boston Business Journal names Collaborative fourth-fastest-growing private company in 2003, eighth in 2004 and 24th in 2005; eighth largest IT company in 2006, seventh in 2007.

Software Magazine places Collaborative on prestigious Software 500 in 2003, 2004, 2005 and 2006.

Collaborative thought leadership has been featured in several leading publications and at numerous industry events.

Collaborative earns a spot on Inc. Magazine’s 2004 Inc. 500 and the 2008 Inc 5000.

Successful and quickly growing

Recognized in the media

Thought leadership

Page 3: Collaborative Service Overview

© 2009 Collaborative Consulting 3

Our solutions approachPartnering with our clients

Aligning business and technology initiatives enables our clients to achieve results that deliver business value.

Business Experience

Solution Architecture

Technology Knowledge

Solution Delivery

A keen understanding of enterprise business issues

and operations, with practitioners across multiple

disciplines and skill sets.

A discipline aimed at building the right solution for each client, based on their specific needs and business objectives.

FLEXIBILITY

Our flexible delivery model allows us to work with clients in the way that makes the most sense for the situation: as a trusted advisor, in a blended team scenario, or as a dedicated project team.

Business

Technology

Archite

cture

Page 4: Collaborative Service Overview

© 2009 Collaborative Consulting 4

Our Team

• Employee based firm consisting of 250+ full time colleagues• Senior level resources• Our colleagues have come from industry and consulting backgrounds

We employ a more experienced and professional workforce than almost any other consulting firm. We pride ourselves on having blended the best aspects of large global consulting firms and small focused boutique consulting firms.

Typical Consulting Firm

Collaborative Consulting

Page 5: Collaborative Service Overview

© 2009 Collaborative Consulting 5

Delivery Model• Collaborative is organized to maximize the leverage of our most senior

consultants across the entire enterprise to the benefit of our clients. Our National Team provides thought leadership, methodology, work products, and delivery oversight.

National Practice

• Local teams, solution centers and the operations center provide delivery capability, skilled resources and infrastructure.

• Maximize Client Value• Balance Cost• Provide Flexibility

Boston Office

NY/NJ Region

Raleigh Office

Solutions CenterCapability

Corporate Headquarters

Maine Office

Providence Office

NH Hosting Center

Page 6: Collaborative Service Overview

© 2009 Collaborative Consulting 6

Success stories

Retail and CPG Healthcare

Financial Services

UtilitiesHi-Tech

Insurance

                                                                                                                                                                                                                                                                               

Pharmaceutical

Page 7: Collaborative Service Overview

© 2009 Collaborative Consulting 7

Collaborative Consulting Services

Business Intelligence

Business Architecture

Application & Data Integration

Software Quality & Performance

IT Architecture & Implementation

Pilot & Implementation

Planning & Roadmap

Architecture & Blueprint

Assessment & Current State

Strategy

Strategy Delivery

Program & Project Management

Insurance Healthcare Financial Services Pharmaceutical Retail / CPG

Page 8: Collaborative Service Overview

© 2009 Collaborative Consulting 8

Business Intelligence

Business Architecture

Data Integration

Software Quality & Performance

IT Architecture & Implementation

Pilot & Implementation

Planning & Roadmap

Architecture& Blueprint

Assessment & Current State

Strategy

Strategy Delivery

Program & Project Management

Collaborative Consulting Services Overview

Collaborative is a business and technology consulting firm that enables our clients to transform their operations to improve business performance. From strategy through implementation, we execute projects with a pragmatic & programmatic approach to change.

Business architecture focuses on business strategy enablement and business process articulation, implementation, management and improvement.

Business intelligence is about harnessing enterprise information to provide insight into business performance and empower business decision making.

IT architecture and implementation services translate business goals and needs into an optimal solution design and plan for technology build out and operations.

Data integration services focus on linking disparate systems and data within an enterprise to improve their value, performance, usefulness, and functionality.

Software quality and performance services drive improvements into existing and planned applications, such as improving their quality, reliability, capacity, and performance.

Program and project management is the practice of successfully managing complex project and in-flight initiative portfolios using formal project portfolio management activities and techniques.

Page 9: Collaborative Service Overview

© 2009 Collaborative Consulting 9

Business Architecture

services translate business

strategies into a high

performance operational

blueprint, providing a roadmap

of incremental change to

transform the business.

Business & IT Alignment

Business Operations Assessment & Transformation

Business Process Management

Organizational Change Management

Develop a discipline within an organization that includes process definition, measurement, and improvement, through an effective governance structure.

Business Architecture Overview

Design technology enabled processes and organizational structures, and identify information requirements to achieve specific performance goals.

Translate strategic goals and objectives into a comprehensive plan that prioritizes business and technology initiatives by the value to the enterprise.

Assess the business operations architecture to design a desired state and roadmap that achieve business goals and objectives in a rapidly changing business environment.

Technology Enabled Business Process Design & Roadmap

Define the organizational change program that communicates the business need and change impact, and determines the incentives and support structures that enable successful execution of the change.

Page 10: Collaborative Service Overview

© 2009 Collaborative Consulting 10

Business Intelligence (BI) Overview

Business intelligence

is about harnessing

enterprise data to provide

insight into business

performance and

empower superior

business decision making.CPM

BI Strategy

Development of a comprehensive plan for BI that addresses core insight, decision-making, and performance measurement needs, prioritized by value, cost, and feasibility.

BI Architecture & Implementation

Development of plans and architecture for BI technology systems and environments, including data, ETL, storage, analytical models, and presentation/management layers.

Developing an understanding of aspects of the corporations performance against KPIs such as financial measures, market metrics, operational and customer performance metrics.

Data Warehousing

Strategy, design, and implementation services around the practice of data warehousing as it related to the creation and usage of business intelligence.

BI ConsolidationBringing together of disparate BI platforms to crate one unified, simplified infrastructure that can be leveraged across the organization.

Page 11: Collaborative Service Overview

© 2009 Collaborative Consulting 11

IT Architecture & Implementation Overview

IT architecture &

implementation

services translate

business goals and

needs into a smart

design and plan for

technology build out and

operations.

Architecture Strategy

Assessment & Visioning

Technology Governance

Development Services

TechnologyEnablement

Development of a comprehensive technology architecture plan based on business objectives, the current environment, and the envisioned future-state.

Assessment of existing SOA, web or integration strategies/deployments to identify opportunities for improvement and building a “to be” vision for future deployment.

Development of SOA, web and integration technologies and software, from architecture development to coding and deployment of solutions.

Development of SOA or technology governance model that provides rules, management, and oversight of technology environment and operations.

Delivery and deployment of SOA, web or integration-enabled technologies into the active application environment / production environment.

Application Portfolio

Optimization

The cataloging, measuring, planning and migrating of complex application environments to determine which applications can be bolstered, consolidated or retired.

SOA Architecture & Implementation

Development of SOA architecture plans thru to SOA technical development and deployment.

Page 12: Collaborative Service Overview

© 2009 Collaborative Consulting 12

Data Integration Overview

Data integration

services focus on linking

disparate systems and

data within an enterprise

to improve their value,

performance, usefulness,

and functionality

Data Quality

Data Governance

MDM Strategy & Implementation

Information Management Strategy

Development of a comprehensive strategy based on business objectives, the current environment, and the envisioned future-state

A focus on the sources, transfer and usage of data as it relates to quality, including completeness, latency, accuracy, and other quality dimensions.

Development of the oversight rules, management, and control schemes as they apply to data environment.

Creation of master data management strategy, and deployment of MDM technologies including definition of systems of record, common data definitions, and MDM governance models.

Data Integration

Architecture, design and deployment of data integration environments that serve both operational as well as analytical environments. Employing techniques such as ETL, EAI, ESB and others.

Page 13: Collaborative Service Overview

© 2009 Collaborative Consulting 13

Software Quality & Performance Overview

Software quality &

performance

services drive improvements

and ensure scalability and

stability for existing and

planned systems, including

improving overall quality,

reliability, capacity, and

performance.

PE Advisory Services

Organizational and operational planning, strategy and design services for transforming internal capabilities.

Understand the QA process and establish a clear roadmap, gaining buy-in, conducting the QA process, and measuring success.

QA Process Assessment &

Strategy

Performance Engineering Assessment

Developing a clear picture of system capabilities helps companies form a strategy to enable seamless growth.

Leverage QA automation tools in conjunction with your QA process to enhance efficiency, and improve test quality and coverage.

QA Automation & Tools

Implementation

Production Performance

Rescue

Minimizing disruption and quickly restore functionality, stability, performance, and capability.

Specific QA strategies and processes for SOA-enabled systems and environments.QA for SOA

Application & Service

Performance Mgt.

Optimizing the performance of specific applications and services within a system.

Includes test infrastructure, functional validation processes, and a Test Data Strategy

QA Test Data Management

Page 14: Collaborative Service Overview

© 2009 Collaborative Consulting 14

Program & Project Management Overview

Program & project management

is the practice of successfully monitoring and managing complex

project and in-flight initiative portfolios using formal project portfolio management activities

and techniques.

Program + Project Management Office Outsourcing

Program Management Competency Assessment

Program Delivery Assurance

Program Management Outsourcing

Helps organizations understand proficiency levels of its project managers and outlines

training and mentoring needed to address gaps

Independent project reviews to ensure quality is planned and executed from the start of the project

Provides clients with immediate end-to-end PMO capabilities, including innovative tools and processes, as well as a pool of knowledgeable professionals with broad and deep skills

Off-shore Project Management

Management of remote and distributed software and technology projects

PMO

Assessing existing PMOs or establishing an organization to centrally coordinate the management of projects to ensure seamless and effective communication

Portfolio Management

Planning & Execution

Enable businesses to eliminate redundant projects, improve resource allocation and align work with business goals

Page 15: Collaborative Service Overview

© 2009 Collaborative Consulting 15

Industry Focus

Some industries are have more complex IT requirements than others, especially those where the performance of their core operations is intrinsically linked to the usage, performance, and effectiveness of their information technology investments.

Insurance

Retail / Consumer Products

HealthcareFinancial Services

Information and

Technology enabled

industries

Heavily transactional in nature, with enormous data sets and high

transference/connectivity requirements.

Information-intensive

Complex interaction models

Mission-critical data

Complex systems environments

Complex system environments and complex system/project

portfolios

Mission critical data operations with serious customer impact of

transaction or data failure

Complex multi-tier distribution models (e.g., agent-consumer,

retailer-customer)

Characteristics of performance-driven industries

Pharmaceutical

Page 16: Collaborative Service Overview

© 2009 Collaborative Consulting

Thank You

Optimize the Performance of Your

Business

and Technology Capabilities


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