Collaborative Working: its effects on the AEC Organisation

Prof. Dino BouchlaghemMark ShelbournOzan KoseogluBilge Erdogan

Fan Yang

July 12th-15th 2005Dino Bouchlaghem2

Contents

PIECC projectCollaborative working

BusinessPeopleTechnologies

Requirements capture field workFuture challenges

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PIECC project

Planning & Implementation of Effective Collaboration in Construction

http://piecc.lboro.ac.uk/

To investigate the business and project requirements for the planning and implementation of effective collaborative working in construction.

July 12th-15th 2005Dino Bouchlaghem4

Project Output

“…to develop a strategic decision making

methodology that will guide organisations in the planning

for effective collaborative working practices and the implementation of suitable

tools and techniques…”

Partner n

Partner 5

Partner 4

Partner 3

Partner 2

Partner 1

Project

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Project objectives

Review state of the art in collaborative workingCapture requirements for collaborative working in construction, and identify key areas for improvementDevelop a methodology for the planning and implementation of effective collaborative workingTest and validate the methodology

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Collaborative Working Dimensions

BUSINESSstrategy

PEOPLEstrategy

TECHNOLOGYstrategy

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Collaboration Working key factors

an agreement on those to be used, and how they are to be used

for the project, that describe how the

collaboration is to work on a day-to-day basis

leaders need to ensure that all key

participants are consulted as to the

practices and procedures to be employed in the

collaboration

time and resources allocated to enable

all key participants to build relationships

all members agree on the collaboration objectives and

priorities

standards and use of tools to be agreed by all key participants

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Business Dimension

CultureManagement structuresShared VisionProcessesProtocolsManagement of ChangeOrganisational boundaries (groups, departments, units)

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People Dimension

Build trustEngagement Transparency (processes and protocols)MotivationFoster knowledge sharing

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Technological Dimension

Flexible to support different processesUser FriendlyAdaptable to different needsEasily accessible for collaborative workingIntelligentSupports learningInteroperable

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Enabling Technologies

Communication and Information/Knowledge managementAdvanced Visualisation SystemsGridAgent technology

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Communication, Information/KM management

Network links: LAN, WAN, VPN, Wireless

ExtranetsIntranetsMobile TechnologiesProjects databases, Info. warehousing, KM systems

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Advanced Visualisation Systems

Need for shared viewsTechnology convergence is enabling:

collaborative visualisation systemsshared simulation environmentsgroup design

‘The soul does not think without an image’ -

Aristotle

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Grid Computing

Grid Computing focuses on large-scale resource sharing, innovative applications and high performance computing; It provides the key infrastructure for distributed problem solving in dynamic data-intensive situations; Offers potential for the exploitation of large scale data sets and CPU-intensive applications in the construction sector (e.g. in emergency disaster response scenarios).

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Agent Technologies

Based on distributed Artificial Intelligence (AI)

Agents ideal for large complex problemsdistributed expertisedistributed collaboration

Agents are core components of the Semantic Web and enable:

problem decompositionsystem-system interaction/negotiationintegration with legacy systems

Needs & Requirements Capture

Methodology

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Methodology

Questions associated with organisational and collaborative working aspects

First instanceConcentrating on “decision makers” in the organisation

Analysis and reflection

Take lessons learned into second stage

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Methodology

Questions associated with project activities and ways of collaborative working

Second partConcentrates on “project workers” in the organisation

Analysis

Add to first stage

Requirements for PIECC

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Methodology

Identification of the main issues for a structured approachCan be used in a number of fora:

One-to-one interviewsQuestionnaire

Over the phoneCompleted individually / remotely

Subset are to be used in ‘workshop’ style events

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Questionnaire contents

Aim and introductionAbout youOrganisational information & strategyIT strategy & implementation

Collaborative working

Any other information

Shared visionEngagement of stakeholdersBuilding trusting relationshipsGood communicationClearly defined processesWell integrated technologies

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QuestionnaireCompletion

Please visit project website and fill in

http://piecc.lboro.ac.uk/

Needs & Requirements Capture

Initial findings

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Initial findings – 3 strategies% of importance

Business Processes & Procedures

35%

Technology23%

People42%

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Initial findings – 6 key factors% of importance

Communication23%

Trust20%

Process17%

Engagement15%

Technology8%

shared Vision17%

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Initial findings – 6 key factors

COMMUNICATIONTRUSTPROCESSES & VISIONStakeholder ENGAGEMENTTECHNOLOGIES

Impo

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Col

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tion

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Initial findings – essential factors for a protocol

“…processes that enable participants to agree a common vision & priorities for the collaboration…”“…standards that facilitate interoperability between systems…”“…tools that measure business benefits of collaborative working…”“…procedures to promote trust in the collaboration…”“…a set of communication procedures that all stakeholders should use in the collaboration…”

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Prototype framework

A set of processes and protocolsA list of resources to include:

Suitable technologies & techniques to collaborateOrganisational change considerationsExamples of good & poor practices from previous effortsOthers??

Define the need

Maintain & reflect

Develop business case

Design & Implement

Feedback to next case

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DEVELOP BUSINESS CASE DESIGN & IMPLEMENT

MAINTAIN & REFLECT

PEOPLE PROCESS TECH

VISION

Aims & objectivesIssuesRisks

Good practice

Poor practiceResources

ENGAGEMENT

COMMUNICATION

TRUST

Thank-you for listeningAny Questions?