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Collections 2010 and Beyond: Preparing Your Agency forthe Road Ahead
Financial Management Service U.S. Department of the Treasury
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Collections 2010 and Beyond:Preparing Your Agency for the Road Ahead
Welcome and Webinar Introduction
Carolyn Dunston, Director
Agency Relationship Management Division
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Collections 2010 and Beyond: Preparing Your Agency for the Road Ahead
Collections and Cash Management Modernization (CCMM)Gregory Till, Director
Modernization Planning Office
• What is CCMM? Collections and Cash Management Modernization (CCMM) is an initiative to simplify and modernize FMS’s and Treasury’s collections and cash management programs
Re-architecting of functions and programs that have accumulated over decades
Impacts other FMS offices (Govermentwide Accounting, payments) and agencies
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Collections and Cash Management Modernization (CCMM)
OTC
Check
Phone
“Bank”
Card
ACH Debit
Internet
CollectionChannels
Settlement Mechanisms
Report Centralize
Wire
Infrastructure: Bank Management, Collateral Management
ACH Credit
Collect
“Notional Diagram”
Collections 2010 and Beyond:Preparing Your Agency for the Road Ahead
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Collections 2010 and Beyond:Preparing Your Agency for the Road Ahead
Collections and Cash Management Modernization (CCMM)
• Scope– $2.86 trillion in annual gross revenue collections– 391.2 million revenue transactions– Hundreds of agency office customers– Over two dozen programs, each comprised of one or more
services or systems• Examples
– Taxes (over $2 trillion)– Student loan repayments– Customs duties– National Park entrance fees– Defense commissary retail sales– U.S. Mint coin sales– Donations to U.S. Battle Monuments Commission– SEC filing fees– FCC airwave auction fees
– Note: In most instances, the programs handle not only the financial information, but also the program information
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Collections 2010 and Beyond:Preparing Your Agency for the Road Ahead
Collections and Cash Management Modernization (CCMM)
• What are CCMM’s objectives? – Simplify the architecture without sacrificing functionality– Centralize and standardize the accounting and forecasting
information provided to agencies and other Treasury systems – Promote and expand the use of electronic collection of receipts
• What are the benefits?– Save money– Mitigate risk – Improve services
• What are the biggest changes?– FMS is re-organizing its collections systems and processes to
streamline processes and eliminate redundant functionality– FMS is changing how it performs reporting to provide agencies
and other Treasury systems with detailed collections information through centralized means and in a standard format
– FMS is changing how it performs reporting to improve the accuracy of information provided to agencies and meet Governmentwide Accounting requirements
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CCMM 2010 and Beyond:Preparing Your Agency for the Road Ahead
Collections and Cash Management Modernization (CCMM)
• Division Contacts
– CCMM Website: http://fms.treas.gov/ccmm
– CCMM Email: [email protected]
– Agency Customer Relationship Managers (CRMs):
www.fms.treas.gov/crm/contacts.html
– Modernization Planning Office:
Greg Till 202-874-6895
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CCMM 2010 and Beyond:Preparing Your Agency for the Road Ahead
Paper Check Conversion Over the Counter
(PCC OTC) and TGAnetCorvelli McDaniel, Director
Over the Counter Revenue Collection Division
• Description of The “As-Is State” An outdated and cumbersome business model for the
Government’s OTC business line (characterized by multiple systems, networks and programs)
PCC OTC and TGAnet
• The “To-Be State”A new and exciting retail business model for the OTC channel
One OTC channel service provider One system solution for agency customers (OTCnet) One customer service operation One TGA bank network
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CCMM 2010 and Beyond:Preparing Your Agency for the Road Ahead
OTCnet
• Applicable CCMM Changes for FPAs– Technology consolidation = new system– Improved look and feel– Treasury/FMS compliant user provisioning standard– Single Sign-On– Web-based PCC processing– With the phasing out of CA$HLINK II, all agencies making OTC
deposits to commercial TGA banks, international TGA banks, and FRB TGA banks, will report through OTCnet
– OTCnet Agency Agreement and Agency Site Profile– Training and conversion to OTCnet
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Collections 2010 and Beyond:Preparing Your Agency for the Road Ahead
OTCnet
• Impact the Changes will have on FPAs Conversion to or adoption of a new system Issuance of new user ID and password for OTCnet users
TGAnet users and supporting FI’s will maintain their current user IDs and passwords
PCC OTC users will need new identities Legacy TGAnet agencies and supporting TGA banks will be
converted to OTCnet using an automated conversion tool Legacy PCC OTC agencies will be converted to OTCnet using
an alternate process Agencies that use both PCC OTC and TGAnet may see changes
in the organizational hierarchy in OTCnet as a result of the integration of the two systems
Basic training/orientation on the new system will complement the conversion or adoption of OTCnet
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Collections 2010 and Beyond:Preparing Your Agency for the Road Ahead
OTCnet
• How can FPAs Prepare?– Stay alert to ongoing communications from FMS regarding
OTCnet– Contact internal security group regarding certification effort for
OTCnet (POS software)– Be attentive to OTCnet system requirements– If you are not using TGAnet, may want to start
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Collections 2010 and Beyond:Preparing Your Agency for the Road Ahead
OTCnet
• Benefits and Improvements– Functionality and process flow will be the same– Ease of use– OTCnet user provisioning standard is compliant with FISMA
security, HSPD12/PIV, and the latest security requirements– Single Sign On eliminates the need to manage different user
name and password combinations for different FMS applications
– Reporting of OTC transactions the “GWA way”– PCC OTC
OTCnet compatible with current scanners Flexibility: OTCnet is a web-based application featuring on-
line or off-line processing modes OTCnet will be developed in Java db: platform
independent Thin client on the desktop
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Collections 2010 and Beyond:Preparing Your Agency for the Road Ahead
OTCnet
• High-level Implementation Strategy/Timeframes– Issuance of new user ID and passwords for PCC OTC and, if
needed,TGAnet legacy users– OTCnet Release 1.0 go live date: November 2010– OTCnet agency pilot: December 2010 to Jan 2011– Conversion of all TGAnet users and supporting TGA banks to
OTCnet: February/March 2011– Conversion of all PCC OTC users to OTCnet: April 2011 to
November 2012
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Collections 2010 and Beyond:Preparing Your Agency for the Road Ahead
OTCnet
• Division Contacts
– OTCnet Project Manager:
Bonnie Ray 202-874-2138
– OTCnet Business Lead:
Reginald McKinney 202-874-6893 [email protected]
– OTCnet Security Officer:
Hennah Shami 202-874-6651
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Collections 2010 and Beyond:Preparing Your Agency for the Road Ahead
CA$HLINK IITamara Whitaker, Director
Accounting and Data Management Division
• Description of The “As-Is State” – CA$HLINK II
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Collections 2010 and Beyond:Preparing Your Agency for the Road Ahead
Transaction Reporting System (TRS)Tamara Whitaker, Director
Accounting and Data Management Division
• Description of The “To-Be State” – TRS
Z
Collections Agent
Collections Agent
Collections Agent
Collections Agent
Federal Agency
Federal Agency
Federal Agency
Federal Agency
$
FMS
Collections Agent
Detail & Summary Records of
Collections Transactions
Detail & Summary Records of
Collections Transactions
TRS
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Collections 2010 and Beyond:Preparing Your Agency for the Road Ahead
Transaction Reporting System (TRS)
• Applicable CCMM Changes for FPAs– TRS is an FMS-wide transaction broker, data warehouse, and
reporting solution– Before TRS
Different collection sources report using different formats Separate sources for voucher and detail
– After TRS Core set of data elements formatted the same across all
collection sources Integrated reporting of voucher and detail
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Collections 2010 and Beyond:Preparing Your Agency for the Road Ahead
Transaction Reporting System (TRS)
• Impact the Changes will have on FPAs– Provide a single touch-point for all detailed collections
transaction and deposit information– Streamline reporting and reduce reconciliation efforts
Integrated Transaction and Deposit Report of all revenue activity across all collections systems
Flexible reporting formats accommodating various business needs, transaction volumes, and technical capabilities
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Collections 2010 and Beyond:Preparing Your Agency for the Road Ahead
Transaction Reporting System (TRS)
• How can FPAs Prepare?– Visit the TRS website (http://fms.treas.gov/trs/index.html) and
utilize a comprehensive set of resources Overview information about TRS Information about preparing for TRS and enrollment Time frames for data availability in TRS “An Introduction to the Transaction Reporting System” Webinar And much more
– Arrange for someone from your agency to attend an “Introduction to TRS” session to assist in planning for migration to the new system
Learn about TRS See a TRS demonstration and sample reports Discover what you need to do to assure that your agency’s data
will be in TRS
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Collections 2010 and Beyond:Preparing Your Agency for the Road Ahead
Transaction Reporting System (TRS)
• How can FPAs Prepare?– Migration to FMS programs which will provide data for TRS– Review policies that may be impacted– Assess potential process changes– Identify potential system-to-system interfaces that may need to
change– Review internal reports and data downloads that may require
modification or development– Analyze job descriptions, classifications, and training needs– Review and update existing training programs – Determine if budget modifications will be required
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Collections 2010 and Beyond:Preparing Your Agency for the Road Ahead
Transaction Reporting System (TRS)
• Benefits and Improvements– Provide a single touch-point for the exchange of all financial
transactions across all collections systems– Offer a centralized repository containing detailed and
summarized records of all revenue collection transactions processed by FMS systems
– Facilitate Collections & Cash Management Modernization (CCMM)
– Support reporting of classification information for the Governmentwide Accounting (GWA) Modernization initiative
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Collections 2010 and Beyond:Preparing Your Agency for the Road Ahead
Transaction Reporting System (TRS)
• High-level Implementation Strategy/Timeframes– TRS is being developed as a series of projects
Software release projects to build out TRS capabilities Implementation projects to build interfaces and migrate
transaction reporting to TRS– Interfaces and data migration with Sending Trading Partners
(STPs)
– Agency Enrollment / Transition
– Agency system-to-system implementations
Parallel development and implementation projects
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Collections 2010 and Beyond:Preparing Your Agency for the Road Ahead
Transaction Reporting System (TRS)
• High-level Implementation Strategy/Timeframes (Software Release Plan)
Plan dates are current targets as of 12/23/09 and subject to change
Calendar Year Target:
Agency Reporting
Iteration 1
Framework
Iteration 2
Iteration 3
Agency XML Agency XML
Q3 2011 Q4 2011
Agency Reporting
Q2 2009 Q3 2009 Q4 2009 Q1 2010 Q2 2010 Q3 2010
Iteration 2
Iteration 3
Q4 2010 Q1 2011 Q2 2011
We Are Here
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Collections 2010 and Beyond:Preparing Your Agency for the Road Ahead
Transaction Reporting System (TRS)
• High-level Implementation Strategy/Timeframes (Collections Data Availability Plan)
Plan dates are current targets as of 12/23/09 and subject to change
Calendar Year Target: Existing Q4 2009 Q1 2010 Q2 2010 Q3 2010 Q4 2010
Transaction Reporting System (TRS)
TGAnet Fedwire Deposit System PATAX-TIP Card Acquiring Service ECP Pay.gov Credit Gateway ITS.gov EFTPS OTCnet
We Are Here
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Collections 2010 and Beyond:Preparing Your Agency for the Road Ahead
Transaction Reporting System (TRS)
• Division Contacts
– TRS Website: http://fms.treas.gov/trs
– TRS Agency Outreach Team
301-699-6814 [email protected]
– Transaction Reporting System Project
Monica Shelton 202-874-1346
– CA$HLINK II Program
Julie Davis 202-874-6714
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Collections 2010 and Beyond:Preparing Your Agency for the Road Ahead
Remittance ExpressBill Brushwood, Director
Settlement Services Division
• Description of The “As-Is State” – REX– Agencies sign participation Memorandum of Understanding (MOU)
– For ACH credits, REX accounts setup in CA$HLINK II and GWA’s Shared Accounting Module (SAM)
– Agencies inform remitters of payment instructions
– Payments automatically returned for invalid accounts and unauthorized debits
– Transaction details and deposit information reported in CA$HLINK II
• The “To-Be State” – Credit Gateway– New Credit Gateway account setup form completed by agency
– ACH new accounts setup in Credit Gateway and SAM
– Agencies inform remitters of payment instructions
– Credit Gateway will automatically return payments for invalid accounts and unauthorized debits
– Transaction details and deposit information reported in TRS (deposit data available in CA$HLINK II for a limited period)
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Collections 2010 and Beyond:Preparing Your Agency for the Road Ahead
Credit Gateway – REX
• Applicable CCMM Changes for FPAs– By design, most payment processing changes are transparent
to agencies, not requiring account number (REX ID) changes or communication with remitters
– Transaction information reporting in TRS– REX ID becomes the Credit Gateway account number
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Collections 2010 and Beyond:Preparing Your Agency for the Road Ahead
Credit Gateway – REX
• Impact the Changes will have on FPAs– New account setups will be managed by the FMS Settlement
Services Division (SET)– No legacy account number (REX ID) changes needed– No legacy ACH payment instruction changes required– New Credit Gateway account setups will utilize a twelve digit
Credit Gateway account number• Credit Gateway account numbers will include embedded
ALC #• Credit Gateway account numbers will be the Classification
Key (Ckey) value in GWA’s Shared Accounting Module (SAM)
• Settlement Services will communicate new Credit Gateway account numbers to agencies, who will enter the Credit Gateway account number as the Ckey value in SAM
– Agencies will have the option to convert legacy REX account numbers to new Credit Gateway account numbers, which include the agency’s ALC number
– Migration Impact - After the implementation of the Credit Gateway, transactions previously processed in CA$HLINK II can no be reclassified to another ALC #
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Collections 2010 and Beyond: Preparing Your Agency for the Road Ahead
Credit Gateway – REX
• How can FPAs Prepare?– Since a moratorium on new REX account setups may be
instituted approximately one month prior to the Credit Gateway implementation, agencies should pre-determine their need for new accounts prior to the migration period
– Train staff for obtaining ACH credit transaction information from TRS
– Agencies desiring to convert their legacy REX account numbers to the Credit Gateway’s twelve digit account number should contact Settlement Services
– Reconcile all REX transactions prior to the Gateway migration, since ALC reclassification of transactions in CA$HLINK II will not be permitted
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Collections 2010 and Beyond:Preparing Your Agency for the Road Ahead
Credit Gateway – REX
• Benefits and Improvements– The Credit Gateway will serve as a single settlement
mechanism for all ACH and Fedwire credit transactions information received by the Federal government providing improved control and focused expertise on these collection methods
– Improves processing efficiencies, streamlines application support, and reduces costs
– Provides a robust account numbering structure that supports more detailed cash flow reporting
– Provides a straight through processing solution to perform Treasury Account Symbol (TAS)/Business Event Type Code (BETC) reporting
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Collections 2010 and Beyond:Preparing Your Agency for the Road Ahead
Credit Gateway – REX
• High-level Implementation Strategy/Timeframes– Minimize impact to agencies as much as practicable– Cleanup/correct CA$HLINK II transactions prior to migration– Settlement Services communication with agencies as
appropriate– Migrate processing to Credit Gateway on September 13, 2010
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Collections 2010 and Beyond:Preparing Your Agency for the Road Ahead
Credit Gateway – REX
• Division Contacts
– Settlement Services Mailbox:
– Credit Gateway Program:
Randolph Maxwell 202-874-3720
– Settlement Services Division:
Bill Brushwood 202-874-1251
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Collections 2010 and Beyond:Preparing Your Agency for the Road Ahead
FedwireBill Brushwood, Director
Settlement Services Division
• Description of The “As-Is State” – Fedwire– ALC accounts setup in CA$HLINK II and GWA’s Shared
Accounting Module (SAM)– Agencies inform remitters of payment instructions– Payments with invalid accounts manually reviewed and
corrected by FMS staff– Payment details and deposit information available to agencies
in CA$HLINK II
• The “To-Be State” – Credit Gateway– New Credit Gateway account setup form on Pay.gov completed
by agency– Fedwire new accounts setup in Credit Gateway and SAM– Agencies continue to inform remitters of payment instructions– Credit Gateway will automatically return payments for invalid
accounts– Payment details and deposit information will be available in
TRS (deposit data available in CA$HLINK II for a limited period)
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Collections 2010 and Beyond:Preparing Your Agency for the Road Ahead
Credit Gateway – Wire Transfer
• Applicable CCMM Changes for FPAs– Most payment processing changes should be transparent to
agencies – No changes in wire transfer routing numbers
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Collections 2010 and Beyond:Preparing Your Agency for the Road Ahead
Credit Gateway – Wire Transfer
• Impact the Changes will have on FPAs – New account setups will be managed by the FMS Settlement
Services Division (SET)– No legacy account number (ALC #) changes required– No legacy Fedwire instruction changes required (existing RTN
used)– Credit Gateway new account setups will utilize a twelve 12-digit
Credit Gateway account number, which will replace the legacy eight-digit ALC account number
Credit Gateway account numbers will include embedded ALC # For GWA reporters, Credit Gateway account number will be the
Classification Key (Ckey) value in GWA’s Shared Accounting Module (SAM), which will translate to the agency’s assigned Treasury Account Symbol (TAS) and Business Event Type Code (BETC)
SET will communicate new Credit Gateway accounts to agencies, which will, in turn, enter the Credit Gateway account number as the Ckey value in SAM
– Agencies will have the option to add multiple Credit Gateway account numbers under their ALC to support various cash flows
– No CA$HLINK II transactions will be reclassified to another ALC# after the implementation of the Credit Gateway. Reclassification of transactions received in the Gateway will be permitted.
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Collections 2010 and Beyond:Preparing Your Agency for the Road Ahead
Credit Gateway – Wire Transfer
• How can FPAs Prepare?– Ensure agency access has been setup in TRS to view Credit
Gateway transactions– Agencies desiring to utilize Credit Gateway subaccounts to
support multiple cash flows should contact SET for new account setups
– Reconcile all predecessor CA$HLINK II payments prior to the Gateway implementation, since ALC reclassification of transactions within CA$HLINK II will not be permitted after the Credit Gateway implementation
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Collections 2010 and Beyond:Preparing Your Agency for the Road Ahead
Credit Gateway – Wire Transfer
• Benefits and Improvements– The Credit Gateway will serve as the single settlement
mechanism for all ACH and Fedwire credit payments received by the Federal government
– Improves processing efficiencies, streamlines application support, and reduces operating costs
– New Credit Gateway subaccounts will support more granular cash flow-level classification of Fedwires
– Provides for straight through processing of each transaction with TAS/BETC GWA information
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Collections 2010 and Beyond:Preparing Your Agency for the Road Ahead
Credit Gateway – Wire Transfer
• High-level Implementation Strategy/Timeframes– Minimize the impact on agencies– Go live September 13, 2010
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Collections 2010 and Beyond:Preparing Your Agency for the Road Ahead
Credit Gateway – Wire Transfer
• Division Contacts
– Settlement Services Mailbox:
– Credit Gateway Program:
Randolph Maxwell 202-874-3720
– Settlement Services Division:
Bill Brushwood 202-874-1251
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Collections 2010 and Beyond:Preparing Your Agency for the Road Ahead
CONCLUSIONCarolyn Dunston, Director
Agency Relationship Management Division
Benefits to Agencies An easier-to-understand mix of revenue collection
programs Consolidated transaction and deposit reporting Elimination of daily reconciliations to deposit reports
(CA$HLINK II) Standardized file format for transaction details Capture of TAS/BETC information at the time of transaction
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Collections 2010 and Beyond:Preparing Your Agency for the Road Ahead
Collections and Cash Management Modernization (CCMM)Summary
Agency Preparation In some cases, agencies will need to change the
collection programs that they use as FMS more logically organizes these programs Some program functionality is being moved into
existing programs such as Pay.gov Other program functionality is being moved into new
systems, such OTCnet and the Credit Gateway Establish the ability to accept transaction and deposit
reports from FMS from a new, single location (TRS) Establish the ability to accept transaction files from FMS
in a standardized XML format Work with FMS to determine the TAS/BETCs (or C-Keys)
that FMS should capture when processing revenue collections
Increase the use of electronic funds transfers for collections
Recognize that the re-architecting of existing functionality likely will slow down development of new functionality
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Collections 2010 and Beyond:Preparing Your Agency for the Road Ahead
Legacy Collection System
CCMM System Conversion Period
Fedwire Deposit System
Credit Gateway 2010
Remittance Express Credit Gateway 2010
Electronic Lockboxes – Automated Clearing
House Debits
Pay.gov 2009 - 2010
Electronic Lockboxes – Automated Clearing
House Credits and EDI
Credit Gateway 2010-2011
Electronic Lockboxes – Fedwires
Credit Gateway 2010-2011
Over-the-counter processes and
systems, including TGAnet and PCC-
OTC
OTCnet 2011 - 2012
TT&L Plus Treasury Collateral Management and
Monitoring System
2011
CA$HLINK II Transaction ReportingSystem (TRS)
2009 - 2012
Collections and Cash Management Modernization (CCMM)Summary