College of BusinessCollege of Business Career Success Center102 Austin HallcscbusoregonstateeduPhone 541-737-8957 businessoregonstateeducareers Career Guide
OSU_BIZ_JOBSfacebookcomOSUBIZJOBSBIZ_JOBSOSU OSU_BIZ_JOBS OSU_BIZ_JOBS
integrity
respect
responsibility
September 2014
Freshman year
Explore Career Path y Conduct a self-assessment and career exploration to find the right major y Meet with an advisor to discuss majors that suit your interests and strengths y Browse career materials on Career Services and Career Success Center sites y Get involved in a student organization y Prepare a draft reacutesumeacute y Meet with a Career Success Center career advisor y Look at internship opportunities on Beaver Careers y Attend workshops on reacutesumeacute writing and networking y Attend career fairs y Attend company information sessions y Take advantage of networking opportunities
senior year
Get Full-time jobbull Update your reacutesumeacutebull Meetwithyourcareeradvisorbull Attendcareerfairsandnetworkingeventsbull AttendworkshopsputonbytheCareerSuccessCenterbull Attendcompanyinformationsessionsbull UpdateyourLinkedInprofilebull Gainaleadershippositioninastudentorganizationbull Completeamockinterviewbull Regularlylookandapplyforjobopportunities
Junior year
Obtain summer internship y Update your reacutesumeacute y Meet with your career advisor y Attend career fairs and networking events y Attend workshops on reacutesumeacute writing and networking y Attend company information sessions y UpdateyourLinkedInprofile y Gain a leadership position in a student organization y Complete a mock interview y Regularlylookandapplyforinternshipopportunities y Conduct informational interviews
sophomore year
Begin career search y Update your reacutesumeacute y Meet with your career advisor y Join a committee or a student organization y Attend career fairs and networking events y Look at summer internship opportunities on Beaver Careers y Attend workshops on reacutesumeacute writing and networking y Attend company information sessions y CreateaLinkedInprofile y Sign up for a mock interview with the Career Success Center y Lookforjobshadowandvolunteeropportunities y Conduct informational interviews y Attend the sophomore Career Boot Camp
Contentspreparing 4
CareerExploration 5JobSearchStrategy 6InformationalInterviews 7PersonalBrand 8
applying 10
ReacutesumeacuteActionWords 11WhatNotToDo 12ReacutesumeacuteSamples 14PortfolioDevelopment 17CoverLetter 20References 21
interviewing 22
TypesofInterviews 23STARMethod 24InterviewQuestions 25Follow-Up 26Negotiating 27
Business etiquette 28
ProfessionalCommunication 29Networking 30ElevatorPitch 31LinkedIn 32ProfessionalDress 33
Career suCCess Center events 34
College oF Business Career suCCess Center (CsC)102AustinHallcscoregonstateedu541-737-8957
businessoregonstateeducareers
DearStudent
CongratulationsontakingthefirststepinyourcareersearchItmayfeellikeyouhavealotoftimebeforeyourfirstprofessionaljobbuttheprepara-tionandsearchbeginnowTheCollegeofBusinessCareerSuccessCenter(CSC)isheretohelpyouthroughthisprocessmdashitisourgoaltomakeyouprofession-readyWewilldothisbyprovidingthetoolstobesuccessfulbyhelpingtodefineyourcareerpathandbyguidingyouinyourjobsearch
ThisCareer Guideisdesignedasaworkbooktohelpmaximizeyouroppor-tunitiesintheCollegeofBusinessandprovidetheguidancetobeatopcandi-dateinacompetitiveinternshipandjobsearchenvironment
Acareersearchisamulti-yearmulti-stepprocessIneachyearatOregonStateyouwilltackledifferentaspectsofthisprocessmdashfromself-assessmentandcareerexplorationtobrandingyourselfandinformationalinterviewstoreacutesumeacuteandcoverletterwritingtogettinganinternshipandnegotiatingajobofferYourcareersearchisanon-goingprocessthatbeginsnowandevolvesthroughyourtimeintheCollegeofBusiness
TheCareer GuideisintendedtobeusedwiththeotherassistancetheCSCprovidesincludingprofessionaldevelopmentworkshopscareerbootcampsvisitingcompaniesindustrysessionsnetworkingopportunitiesandmeetingwiththeCSCstaffItrsquosnevertooearlytoscheduleanappointmentwithustobegindiscussingyourcareerpathandcareer-relatedtopics
YourcareerstartsnowWelookforwardtoworkingwithyouandhelpingguideyoutotheinternshipsandjobofyourdreams
pam Knowles Brandi Fuhrman tamara mitchellExecutiveDirector AssistantDirector CareerAdvisorforIndustryRelations
ldquoYour work is going to fill a large part of your life and the only way to be truly satisfied is to do what you believe is great work And the only way to do great work is to love what you dordquo
-steve Jobs
4 College of Business | Career Success Guide
PrEParinG
Integrity |Respect|Responsibility 5
Career Exploration
PREP
ARIN
g
selF-assessmentMeetwithacareeradvisorto
Identifyyourinterestsskillsvaluesandpersonalitycharacteristics
Takecareerassessmentsanddiscussresults
Evaluatemajorandcareeroptions
Developapersonalbrandtoguideyourcareerdecision
Constructareacutesumeacutehighlightingskillscontributionsandresults
maJor explorationConsideracademicoptionsbygatheringinformationaboutavarietyofmajors
Utilizeresourcestoconductresearchconcerningbusinessmajorsatbusinessoregonstateedu
gatherinformationfromupperclassmenandacademicadvisorstolearnaboutvariousacademicprograms
Identifymajorsthatfityourpersonalitytraitsinterestsvaluesandabilities
Meetwithanacademicadvisortodevelopaplanofstudy
Attendvariousstudentorganizationmeetingstohelpdetermineyourintersts
Selecting a major andor a career path might seem like a daunting task Use the following checklist to help determine your interests strengths and potential career paths
Career explorationIdentifyfutureoptionsbasedoninformationregardingavarietyofcareers
UtilizeresourcestoconductresearchaboutvariouscareersCSCwebsiteclubsinformationsessionsbusinessroundtablesandcompanyvisits
Networkbyconductinginformationalinterviewswithcareerprofessionalsinyourfieldofinterest
MeetwithaCSCrepresentativetodevelopacareerplan
gain relevant experienCeExplorepotentialcareersanddevelopskillsthatarerequiredtoachievesuccessObtainrelevantexperiencebyldquotestdrivingrdquopotentialcareersthrough
Internshipco-opjobopportunities
Undergraduateandgraduateresearchopportunitiesinyourfieldofinterest
Involvementincampuscommunityorprofessionalorganizations
Jobshadowingaprofessional
Volunteeropportunities
Internshipsco-opsandorfull-timejobsthatmatchyourinterestsExpandyourjobsearchbyconsidering
greenjobs(environmentallyfriendly)
Smallercompanies
governmentjobs
6 College of Business | Career Success Guide
Job Search StrategyBeforeyoustartsendingoutreacutesumeacutesusethefollowingactionplantoprepareforyourjobsearch
1 Know yourselF IdentifyyourinterestsvaluesandskillsBeabletocommunicateyourskillsandaccomplishmentstoemployers
2 have an aCtion planMakealistofcompaniesthatyouareinterestedinResearchcompaniesandtheiropportunitiesSetgoalsandtrackdeadlines
3 Create a presenCeClearlyarticulaterelevantskillsinyourreacutesumeacutecoverletterandLinkedInFocusonaccomplishmentsratherthanjobdescriptionsTailoryourdocumentstoeachjoborinternshipyouapplyforCreateathoroughLinkedInprofileChecksocialmediatoensureprivacysettingsportrayyouinthemostprofessionalway
4 get proFessional experienCeWorkpart-timevolunteerandgetaninternshipConsiderresearchunpaidopportunitiesandjobshadows Joinstudentorganizationsinyourfieldandbeactive
5 Be open-mindedBeopentoalltypesofindustriesandjobsthatwillleverageyourskillsetLookforjobsinavarietyofgeographiclocationsDonrsquotfocusonajobtitleinsteadlookattheskillsrequiredforaposition
6 Consider other organizationsNon-profitsgovernmentSmallandmedium-sizedcompanies
7 develop a networKConductinformationalinterviews JoinprofessionalassociationsandclubsLeveragesocialmediatoconnectwithprofessionalsinyourdesiredareaAttendnetworkingopportunitiesprovidedtoyoubytheCollegeofBusinessNetworkonLinkedIn
8 maintain presenCePeriodicallyreachouttocompaniesrecruitersandprofessionalsinyournetworkReachouttoemployerstwoweeksaftersubmittingyourreacutesumeacutetoseeiftheyreceiveditandtoreiterateyourinterestSendathankyounotewithinonedayofconnectingwithacontactorrecruiter
9 asK For helpAskyournetworkforadviceorleadsVisittheCSCandtalktoacareeradvisorLeverageyourpeersandprofessorsaboutopportunitiesoradvice
10 Be patient and positiveExpectyourjobserachtotakesixmonthsormorePeriodicallyfocusyourenergyonothertasksandorhobbiesTryadifferentapproachifyourcurrentoneisnrsquotworkingReachouttotheCSCforanyhelpyoumayneed
PREPARINg
Integrity |Respect|Responsibility 7
To find out what an industry company or position is really like talk with professionals in careers you are considering They can provide a sense of the real life experiences challenges opportunities and hidden demands as well as the drawbacksandlimitationsofthespecificcareerindustryorcompanyAninformationalinterviewisahighlyfocusedinformationgatheringsessiondesignedtohelpyouchooseorrefineyourcareerpathbygivingyoutheldquoinsiderrdquopointofviewItalsoallowsyoutoexpandyournetwork
Informational Interviews
Theinformationalinterviewallowsyouto
y gathervaluableinformationfromindustryprofessionalsoncareerplanningandjobsearchstrategies
y Discovertherealitiesofaparticularcareerfieldandwhatitisreallyliketoworkinagivenindustry
y Evaluatewhetherthecareeriscompatiblewithyourskillsinterestslifestyleandgoals
y Receivespecificsuggestionsonhowandwheretoacquiretheexperienceandknowledgerequired
y Developconfidenceininterviewingwithprofessionalsbydiscussingyourinterestsandgoals
y gainaccesstothehiddenjobmarketMorethan80ofqualityjobsaresecuredthroughnetworking
y Expandyournetworkinthefieldofinterestforfutureopportunities
y gainreferralstootherprofessionalsinthesamefieldforadditionalnetworking
how do i Find the ContaCts For the inFormational interviewUsuallyyouwilltalkwithapersonyoudonrsquotknowpersonallybuttowhomyouhavebeenreferredAskfriendsfamilymemberscolleaguesfacultymembersandformeremployersforareferralforaninformationalinterviewThismaysoundintimidatingbutmostpeopleactuallyenjoytalkingabouttheirjobsandgivingcareeradviceAlsoleveragetheAlumniConnectionsonLinkedIntofindBeaverAlumniinyourareasofinterest
the Best questions to asKin an informational interview (pick and choose)
Questionsabouttheinterviewer
WhatdoyoudoatthecompanyWhydidyoudecidetoworkhereWhatdoyoulikeaboutworkingherewhatarethechallenges
Questionsaboutthecompany
WhatarethemaingoalsofthecompanyWhatisthecompanycultureWhattypeofpeoplearesuccessfulherewhatqualitiesdotheyhaveWhatistheethicalpolicystandardofthecompany
Questionsabouthowtogetthejob
IsawXjobonthecompanywebsiteIsthissomethingIrsquodbeagoodfitforWhichisthebestwaytofindoutaboutopportunitiesWhichisthebestwaytoexpressinterestinthemWhatisthebestwaytokeepintouchwithyou
Yourcustomquestionsbasedonyourresearch
Incorporatetheresearchyouhavedoneonthecompany IncorporatewhatyouknowabouttheinterviewerAnycommonconnections Askquestionsthatleadtheconversationinadirectionwhereyoucandemonstrateyourstrengths
PREP
ARIN
g
8 College of Business | Career Success Guide
Whenestablishingyourpersonalbrand(onlineorotherwise)threeimportantquestionstoaskyourselfare y What makes me great y Whatmakesmeunique y What makes me compelling
IfyoucananswerthesethreequestionsbylookingatyouronlinebrandyouknowyouhavestartedtobuildasolidfoundationThekeytoanoutstandingpersonalbrandismakingsurewhoyouthinkyouarewhatyoudoandsayandhow others perceive you match
Personal BrandPREPARINg
strategies For developing a personal Brand1 put your best foot forwardWhetheritisdressingprofessionallyorresearchingacompanythoroughlybeforemeetingwiththem
puttingthetimeintomakeagreatimpressionwillpayoffintheend
2 define your own reputationLittlethingslikealwaysdressingappropriatelyandshowingupontimearenoticedandappreciatedDeterminewhatyouwanttoberememberedforandmakeithappenmdashthismaysetyouapartfromothers
3 google yourselfMakesureyouronlinepresenceisappropriatebysearchingyourownnameDeleteanythingthatwouldmakeyouuncomfortablediscussinginaninterview
4 use professional correspondenceEmailsshouldincludeaconciseandclearsubjectlinerelevantcontentandbefromanappropriateemailaddressVoicemailsshouldhaveaprofessionaltone
5 Keep your linkedin profile detailed and up to date RecruitersuseLinkedIntofindpossiblecandidatesfornewjobsKeytermsrelevanttoyourindustrywillallowcompaniestofindyourprofilemoreeasily
6 expand your linkedin network Connectingto10newpeopleeachweekonLinkedInwillexpandyourcontactsto500+withinayear
7 Check social media privacy settingsEnsureonlywhatyouwantsharedisviewableSocialmediasiteswillsometimeschangesettingswithoutgainingyourapproval
8 Be positive WhetheronlineorinpersonmakesurewhatyousayandhowyouinteractwithothersispositiveNoonewantstohirearudeornegativepersonWhenpostingtosocialmediasitesmakesureyouarepositiveandupliftingaspostscanbesharedandre-tweetedbeyondyourintendedaudience
9 Be consistent UsethesamenameonlineasyouwouldwhenapplyingforajobThisconsistencywillallowyourpersonalbrandbasetobemoreeasilyaccessed
10 Be honest NeverlieaboutyouraccomplishmentsoraccoladesYouwilllosecredibilityifemployersfindoutyouprovidedfalseinformationormisrepresentedyourself
Who i think i am
What i say and do
Perceptions of others
personalbrand
Integrity |Respect|Responsibility 9
CHOOSE WISELY Choose the Enterprise Management Training Program This tells the world yoursquore serious Serious about learning how to run a million-dollar business serious about joining an industry leader and serious about having fun with a team thatrsquos as motivated as you Thatrsquos why BusinessWeek magazine keeps naming us to their list of ldquoBest Places To Launch A Careerrdquo
ITrsquoS TIME TO TAKE A BIG STEP GOgoenterprisecom
Doug RiceTalent Acquisition Manager
driceeraccom503-612-8117
10 College of Business | Career Success Guide
aPPLYinG
use a power statement
use action words to highlight skills
Be specific
tailor your reacutesumeacute for each position
highlight accomplishments instead of duties
avoid these words
remove all skills on your reacutesumeacute that are not transferrable or will not be used in the job for which you are applying
include these sections
determine which other sections to include
avoid using more than one font
Fold your reacutesumeacute into four sections to see if your text is evenly spaced and can be easily skimmed
ask someone to review your reacutesumeacute
include discipline-specific information
Reacutesumeacute TipsPowerstatement=actionverb+shortdescriptionofatask+
resultsquantifiedinpercentagesnumbersandconcrete
achievements
Me ChanceDevelop HardFirst TimeLearning Myself
EducationWorkExperience
AccountingIncludegPABISDemonstrateexperiencewithcomputersandsoftwareMarketingUseasmallpersonallydesignedlogo
ObjectiveSummary
CommunityInvolvementAccomplishments
AwardsActivities
Integrity |Respect|Responsibility 11
APPL
YINg
CommuniCationpeople sKills AddressedContractedEditedInterviewedObservedReinforcedAdvertisedConveyedElicitedInvolvedObtainedReportedArbitratedConvincedEnlistedJoinedOutlinedResolvedArrangedCorrespondedExplainedParticipatedRespondedArticulatedCreatedExpressedLedPersuadedSoldAuthoredDebatedFormulatedLecturedPresentedSolicitedClarifiedDefinedFurnishedListenedPromotedCollaboratedDevelopedHelpedProposedSpokeCommunicatedDirectedIdentifiedMarketedPublicizedSuggestedComposedDiscussedIncorporatedMediatedReadSummarizedCondensedDispatchedInfluencedModeratedReasonedSynthesizedConferredDistinguishedInteractedMotivatedReconciledTranslated
Creative sKills AbstractedCustomizedEstablishedInitiatedModifiedRevitalizedActedDesignedExploredInnovatedOriginatedShapedAdaptedDevelopedFashionedInstitutedPaintedSharedBeganDevisedFormulatedIntegratedPerceivedSetCombinedDirectedFoundedIntroducedPerformedSolidifiedComposedgeneratedInventedPhotographedSolvedConceptualizedDisplayedIllustratedLaunchedPlannedSynthesizedCondensedDrewImaginedMemorizedPublishedVisualizedCreatedEntertainedImportedModeledRevisedWrote
managementleadership sKills AccentuatedControlledEstablishedIncreasedOversawRestructuredAdministeredConvertedEvaluatedInitiatedPerformedReviewedAdvancedCoordinatedExecutedInspectedPlannedSalvagedAnalyzedCutExpandedInstitutedPresidedSavedAppointedDecidedFine-TunedLedPrioritizedScheduledApprovedDelegatedgeneratedManagedProducedSecuredAssignedDevelopedHandledMergedQuadrupledSelectedAttainedDirectedHeadedModeratedRecommendedStreamlinedChairedDoubledHiredMotivatedRecoveredStrengthenedConsideredEliminatedHostedNavigatedRecruitedSupervised
researCh sKills AnalyzedCritiquedExaminedObservedScannedBrandedDecidedExperimentedInspectedOrganizedStudiedCataloguedDetectedExploredInterpretedPerceivedSolvedClarifiedDeterminedExtractedInterviewedPublishedSummarizedCollectedDiagnosedExtrapolatedInventedRecognizedSurveyedCompiledDifferentiatedFormulatedInvestigatedSynthesizedComparedDocumentedgatheredLinkedResearchedSystematized
FinanCial sKills AdministeredAuditedCorrectedForecastedMeasuredReconciledAdjustedBalancedDecreasedIncreasedNettedReducedAllocatedBudgetedDetailedPlannedResearchedAppraisedComputedDevelopedProgrammedSolvedCalculatedDeterminedMaintainedPreparedRetrieved
Reacutesumeacute Action Words
helping sKills AdaptedAttendedDevelopedFamiliarizedMentoredRepresentedAdjustedCaredFurtheredMotivatedResolvedAdvisedClarifiedDiagnosedguidedPerceivedSafeguardedAdvocatedCoachedDirectedHelpedPreventedServicedAidedCollaboratedEducatedIntegratedProvidedSimplifiedAnsweredContributedEncouragedInsuredReferredSpokeArrangedCooperatedEnsuredIntervenedRehabilitatedSuppliedAssessedCounseledExpeditedLedRelatedSupportedAssistedDemonstratedFacilitatedListenedRendered
organizationaldetail sKills AccomplishedComparedExecutedLoggedProvidedRoutedAchievedCompiledFacilitatedMaintainedPurchasedScheduledApprovedCompletedFiledRecordedScreenedArrangedConfiguredFollowedMonitoredRegisteredStandardizedCataloguedCorrectedObtainedReservedSubmittedChartedCorrespondedgeneratedOperatedRespondedSuppliedClassifiedDispatchedImplementedOrderedRetainedSystematizedCodedDistributedIncorporatedOrganizedRetrievedTabulated
teaChing sKills AdaptedCommunicatedEmpoweredFocusedInstructedSimulatedAdoptedConductedEnabledguidedInventedStimulatedAdvisedCoordinatedEncouragedIndividualizedMotivatedTaughtBenchmarkedCounseledEnlightenedInfluencedPersuadedTestedBriefedCritiquedEvaluatedInformedSchooledTrainedClarifiedDecidedExplainedInitiatedShapedTransmittedCoachedDevelopedFacilitatedInstilledSharedTutored
teChniCal sKills AdaptedComputedDeterminedMaintainedRectifiedRestoredAppliedConservedDevelopedOperatedRe-designedSolvedAssembledConstructedEngineeredOverhauledRe-engineeredSpecializedAutomatedConvertedFabricatedPrintedRegulatedStandardizedBuiltDebuggedFortifiedProgrammedRemodeledStudiedCalculatedDesignedInstalledRebuiltRepairedUpgraded
manual sKills AssembledBuiltDroveMovedPulledSkilledBoundControlledFedOperatedTendedBentDrilledHandledPerformedRetooledWorked
Usethislistofverbstodescribeyourskillstoanemployerwhencreatingyourreacutesumeacutecover letter and application materials
12 College of Business | Career Success Guide
Reacutesumeacutes What Not To Do
ChrisConstantine
1800PolkAvenueCorvallisOR97331
2smart4ugmailcom
TELEPHONE(541)749-0000
objective
Tousemyskillsandexperienceinarewardingpositionwithyourcompany
education
osuBS in Marketing __
gPA375
Corvallis high schoolDiploma2009-2012
employment
Cafeacute yumm Assistant2008ndash2009
IescortedcustomerstotheirtablesandarrangedtheirseatingpresentedmenusandansweredquestionsaboutmenuitemsIhaveexcellentcustomerserviceskills
orgon state universityOfficeWorker2011ndashPresent
y Completedavarietyofwrittenprojectsandpresentedworkstatustosupervisor
gt Createdofficemanuals
gt Typedminutes
gt Wrotepamphlets
y Maintainedofficeschedulingandeventcalendars
gt Enteredeventsoncalendar
gt Enteredpersonwhoscheduleeventoncalendar
leadership
Iwasvicepresidentofsalesclublastyear
awards and recognition
Member sales Club
Member Finance Club
Computer skills
MicrosoftWord
1
23
4
56 7 8
910
1112
13 1415
1617
18
APPLYI Ng
When writing and formatting a reacutesumeacute consider the following sample and corresponding notes of what not to do
Integrity |Respect|Responsibility 13
1 Drawattentiontoyournamebyincreasingitsfontsizebyatleast2pointsmorethanthefontsizeusedthroughouttherestofthereacutesumeacute
2 AvoidcreatinganegativeimpressionUseyourstudentemailoraprofessionalemailwithyourfirstandlastname
3 Labelslikelsquotelephonersquoandlsquoemailrsquoarenotneeded
4 genericobjectivestatementsdonotcommunicateanythingmeaningfultotheemployerTheirpurposeistodemonstrateaclearcareergoalanduniqueabilitiesthattheapplicantwillbringtothepositionIfyouchoosetoincludeanobjectivestatementensureitiscustomizedtothepositionyourareapplyingfor
5 Centeringallreacutesumeacutesectionswastesvaluablespaceandcanmakeitdifficulttodiscernheadingsfromcontent
6 Spelloutthenameofyoureducationalinstitution
7 Usetheexactandunabbreviateddegreetitle
8 Includethegraduationyear
9 IncludegPAonareacutesumeacuteasapplicablegenerallyincludeitifitis30AccountingstudentsareexpectedtoincludegPA
10 Afteryourfirstyearofcollegeiscompletedremovehighschooleducationandexperiencefromthereacutesumeacute
11 Writeyourreacutesumeacuteinthirdpersonpoint-of-viewThismeansthereshouldbenopersonalpronouns(Imemyyouyour)inthereacutesumeacute
12 Descriptionsofworkperformedshouldbebulletedanddemonstrateresultsandcontributions
13 Proofreadyourreacutesumeacuteforspellingmistakes
14 Placethemostrecentexperiencefirstineachsection
15 Whilebulletsareanexcellentmethodofconciselyrepresentingexperienceusingatieredsystemofbulletsisconfusing
16 Usethespaceonyourreacutesumeacutemoreeffectivelybyrestructuringsentencesintosimplefacts Vice President Sales Club2014
17 PlacecorrectinformationineachsectionIftheinformationdoesnrsquotfitthesectiontitlerenamethesectionThissectioncouldberenamedldquoProfessionalAssociationsrdquo
18 ItisexpectedthatbusinessmajorswillbeabletouseMicrosoftOfficeprogramsOnlyincludesoftwareprogramsthatshowahigherlevelofcomputermastery
APPL
YINg
14 College of Business | Career Success Guide
Reacutesumeacute Samples
APPLYI Ng
M
atthew Sm
ith m
atthewsm
ithyahoocom
(503) 555-5555 2525 C
rystal Court Salem
Oregon 97304
______________________________________________________________________________ E
DU
CA
TIO
N
Oregon State U
niversity Corvallis O
regon
Expected June 2016
Bachelor of Science B
usiness Adm
inistration Marketing
Minor Entrepreneurship
MA
RK
ET
ING
PRO
JEC
TS
Market R
esearch Class Project
Spring 2014
Form
ulated and compiled data for inclusion in a statistical analysis report
Perform
ed relative analyses based on advertising models including radio television Internet
print brochures direct mail cam
paigns catalogs sales force efforts annual reports
With the cooperation of sales representatives conducted independent research on tw
o major
retailers to determine the effectiveness of several m
arketing strategies
Integrated findings into comprehensive m
arketing research reports
Brand M
anagement C
lass Project
Fall 2013
D
eveloped a proposal to create a brand identity for local non-profit
Responsible for the creation and preparation of the copy of brochure for youth guidance cam
p
Prepared branded slide show and video for m
arketing campaigns
WO
RK
EX
PER
IEN
CE
Ivey Performance M
arketing Public Relations Intern
Sum
mer 2014
R
esponsible for the research on the Spain and Am
erican metal trade
Prepared status report and presented in press release for several com
panies
Responsible for m
eeting with clients of various industries and com
pany cultures U
lta Beauty C
ampus R
epresentativeAm
bassador
2012-2013
R
esponsible for the representation of brand for new cosm
etic products on campus
W
orked with the advertiser to increase sales of cosm
etic products
Updated database by feeding the reports of the activities
D
esigned presentations and demonstrated the product on cam
paign promotions
AC
AD
EM
IC H
ON
OR
S amp A
CT
IVIT
IES
D
eanrsquos List ndash Spring 2012 Fall 2013 Winter 2014
M
arketing Club M
ember 2012-C
urrent
Am
erican Marketing A
ssociation Mem
ber 2013 - Current
CO
MPU
TE
R SK
ILL
S Social M
edia Facebook Twitter LinkedIn Pinterest Instagram
Google+ Y
ouTube Softw
are Adobe H
TML M
icrosoft Project
Nam
e Address
Phone Num
ber Em
ail address LinkedIn address
O
bjective This is an optional section of your resum
e outline Tell the employer the specific position in w
hich you are interested
Education
College City State Degree M
ajor honors expected graduation date O
nly list your college education (No High School) List Colleges in reverse chronological order (m
ost recent first) including study abroad
Summ
ary of Qualifications
Summ
arize your best selling point relevant experience skills and personal qualities U
se specific examples of w
hat you have done to showcase your skills
Experience
This is an important part of the reacutesum
eacute Here you can list your previous employm
ent history and other relevant experience including internship volunteer organizational leadership List in reverse
chronological order Think broadly ndash student involvement and m
ajor school projects are appropriate
Achievements
If you have any special achievements you w
ould like to announce you can use this section Exam
ples Awards scholarships presentations honors
Special Skills
If you have specific skills that relate to the position you can create a special skills section Skills can include fluency in another language and com
puter skills
References You should leave this section out altogether References are not required at this stage and stating the
ldquoreferences are available upon requestrdquo is assumed If you are applying for a position that asks for
references provide them on a separate sheet titled References
Additional O
ptional Sections You can add additional sections of your reacutesum
eacute outline such as Leadership Volunteering Comm
unity Involvem
ent or Honors Layout ndash The layout you choose depends on w
hat you want to em
phasize on your reacutesumeacute
Chronological layout focuses on employm
ent history Functional focuses on transferrable skills Font ndash Choose a com
mon font and m
edium range font-size betw
een 10-12 pt Decide how you w
ant to highlight section headings Som
e people use bold and a larger font size (14-18 pt) to highlight their nam
e on the reacutesumeacute
sample reacutesum
eacute outlinesam
ple reacutesumeacute highlighting Coursew
ork
Integrity |Respect|Responsibility 15
ANN
A MILLER
EDUCATIO
N
Bachelors of Science in Finance O
regon State University Expected Graduation
GPA 378 Fall 2015
SUM
MARY O
F SKILLS
Budget Developm
ent and Managem
ent ndash Three yearsrsquo experience streamlining and m
anaging organizational budget of local fast food franchise Financial Investm
ents ndash Participated in a student-led organization that actively manages a $12 m
illion equity portfolio on behalf of the O
regon State University Foundation
Leadership ndash Served as an elected mem
ber of Weatherford Hall Council governing activities and resolving
concerns of 2400 students
RELEVANT EXPERIEN
CE
Cafeacute Yum
m Corvallis O
regon 2012 ndash Present Assistant M
anager middot In cooperation w
ith owner m
anage organizational budget to serve a comm
unity of over 50000 people middot Participates in panel to interview
new em
ployees and produces weekly personnel schedule
middot Train approximately tw
o employees per m
onth resulting in new hires achieving a high level of com
petency in new
duties O
regon State Investment Group 2013-Present
Domestic Fund Portfolio M
anager middot Accountable for valuing and analyzing com
panies within dom
estic sector for possible investment
opportunities middot W
ork with team
of students to manage m
ore than $1 million of investm
ents Delta Gam
ma Sorority
Finance Chair 2013 ndash 2014 middot Collaborated w
ith other club mem
bers to execute philanthropy project to help local schools middot Responsible for m
anaging fundraising budget and goals of $5000 per term for local organizations
AW
ARDS amp RECO
GNITIO
N
M
ember Beta Gam
ma Sigm
a Honor Society 2013 - Present O
regon State University Deanrsquos List 2011 ndash Present
Recipient Outstanding Business Student of the Year 2013
CO
MM
UN
ITYLEADERSHIP INVO
LVEMEN
T
Relay for Life 2010-Present
W
eatherford Hall Council 2013 ndash Present
Boys amp Girls Club 2013 ndash 2014
Am
erican Red Cross 2011 ndash 2012
1418 Grant Street C
orvallis OR
97330 | (541) 737- 6789 | amiller
onidoregonstateedu | ww
wlinkedincom
inannamiller
JOSEP
H H
ERN
AN
DEZ
14188 Campus W
ay | Corvallis OR 97330 | (541) 123-4567 | jhernandez
onidoregonstateedu
OB
JECTIVE
Educated business information system
s professional with four years training and experience seeking position w
ithin the Inform
ation Technology field
EDU
CATIO
N
Oregon State U
niversity Bachelors of Science in Business Inform
ation Systems Expected 2015
GPA
367 W
OR
K EX
PER
IENCE
Daim
ler Information System
s Intern
Portland O
R
June 2013 - Decem
ber 2013
Provided front-line inform
ation technology support for a company of 20000 em
ployees in more than three
geographic markets
M
aintained exceptional standards of customer service receiving recognition from
clients and vendors for quickly resolving IT issues
W
orked with a team
to perform process analysis on data w
arehouse systems thereby decreasing custom
er w
ait time by 10
Maxim
Staffing Adm
inistrative Assistant
Portland O
R
January 2011 ndash September 2012
M
aintained accurate digital records for an average of 400 calls per day continually met or exceeded daily
goals
Assisted w
ith planning and carrying out events for a staff of 60 people
Regularly created documents designed m
arketing materials and produced w
eb content using Microsoft
Office Suite and A
dobe Suite software
Server Aqua
Corvallis O
R July 2010 ndash January 2011
Recognized for polite helpful and courteous custom
er care
Utilized com
puter to check work schedule com
plete time sheets and m
onitor online customer evaluation
forms
Ensured accuracy w
hen operating cash register and assisting with inventory control and ordering
COM
PU
TER SK
ILLS
Process Analysis
HTM
L Com
puter-based Auditing
Data W
arehouse Systems
JAV
A
Data M
ining
SQL
TCPIP E-Business Concepts
ACTIV
ITIES
Volunteer Elementary School A
sthma Prevention Program
Corvallis
2012 ndash 2013 Inform
ation Systems Tutor O
regon State University Corvallis
2011 ndash Present
APPL
YINg
sample Functional reacutesum
eacute sam
ple Chronological reacutesumeacute
16 College of Business | Career Success Guide
APPLYI Ng
Jessica Chen
987 Southwest 2
nd Street bull Corvallis OR 97333 bull (541)123-4567 bull jessicachen
gmailcom
EDU
CATION
O
regon State University
Anticipated July 2016 Bachelor of Science Business Adm
inistration Managem
ent Bachelor of Science Business Adm
inistration International Business Aarhus School of Business U
niversity of Aarhus
Fall 2015 Study Abroad
W
ORK HISTO
RY Best Buy Sales Consultant
January 2013 ndash August 2014 Salem
OR
Ensured excellent custom
er service by offering technological solutions to individual and corporate custom
ers and responding to client phone requests
Met or exceeded com
pany quarterly sales quotas by 10 ndash 15
Adhered to com
pany policies as written in Em
ployee Policy Guide
Safeway Courtesy Clerk
January 2012 ndash Decem
ber 2012 Corvallis O
R
Helped customers feel valued by quickly fulfilling client requests and thereby reducing w
ait times
Assisted approxim
ately 150 customers per day w
ith transporting purchases to their cars
Monitored shelves and restocked product w
hen levels decreased below 50
capacity
LEADERSHIP EXPERIENCE
Student-Athlete Oregon State U
niversity Wom
enrsquos Rowing
2012 ndash Present
M
aintained high level academic perform
ance and developed time m
anagement skills w
hile training or com
peting six hours per day during the school year
Collaborated with team
mem
bers from diverse backgrounds in order to com
pete in Pac- 12 Rowing
Championships
Student Coordinator Oregon State U
niversity Earth Day of Service
2012
Planned an eight hour service project in conjunction w
ith Corvallis Parks and Recreation
Supervised over 100 volunteers removing invasive plant species at Dunaw
i Creek Boardwalk natural
area CO
MM
UN
ITY amp CAM
PUS IN
VOLVEM
ENT
M
ember O
regon State University Finance Club 2014 ndash Present
M
ember O
regon State University M
anagement Club 2013 ndash Present
Volunteer Jackson Street Youth Center 2012 ndash 2014
Coach Corvallis City Youth Baseball 2011 - 2013
LANG
UAG
ECOM
PUTER SKILLS
Fluent in M
andarin
Proficient in Adobe Creative Suite AW
ARDSHON
ORS
O
regon State University Honor Roll 2012-2014
Bernie Newcom
b Scholarship 2012-2014
CLIN
T R W
ILLIAM
S crw
illiams
gmailcom
(541) 123-4567 w
ww
linkedincominclintrw
illiams 2200 South G
arfield Street Corvallis O
R 97330
PR
OFESSIO
NA
L SUM
MA
RY
Goal-oriented high-energy supply chain m
anagement professional w
ith five years experience solidifying business relationships and stream
lining data processes in the public sector Adept at procurem
ent logistics and transportation com
modity m
anagement and finance H
ighly effective trainer and staff motivator com
mitted to
collaboration quality productivity and efficiency Sales amp
Operations Planning
Business Developm
ent Planning amp
Logistics
Inventory Managem
ent C
ontract Adm
inistration C
omm
unications amp N
egotiations
Business Leadership C
APEX
Managem
ent Process Im
provement
ED
UC
ATIO
N
Oregon State U
niversity Corvallis O
R
Expected July 2017
Masters of Business A
dministration in G
lobal Operations
362 G
PA
Oregon State U
niversity Corvallis O
R
July 2010
Bachelors of Science in Accounting
387 GPA
RELEV
AN
T EXP
ERIEN
CE
Horizon R
estoration Portland OR
August 2010 - Present
Operations M
anager
Developed business strategy through a com
prehensive analysis of financial and operational key perform
ance indicators while accounting for variance and em
ployed plan through inclusive team
goal setting
Implem
ented a system of process im
provement through collaborative perform
ance evaluations and results-focused goal setting for seven project m
anagers
Created and presented quarterly business unit analysis to com
municate com
pany performance trends
and achievement of benchm
arks
CB
S Interactive Portland OR
June 2010 ndash August 2010
Business amp Finance Intern
C
alculated liquidity solvency and profitability ratios for Pacific Northw
est division of the company
W
orked with a team
to identify research and document key variances for M
IS projects
Identified and assisted in the correction of inconsistencies in process or accounting treatment
resulting in a reacquisition of $30000 in funds for materials
A
ssessed with the preparation of m
onthly financial presentations decks financial dashboards metric
analysis and rate volume analysis for the departm
ent
CO
MM
UN
ITY INV
OLV
EMEN
T
Habitat for H
umanity Portland O
R
2014
Assisted w
ith connecting agency to sponsors thereby raising over $400000 in materials for new
hom
es
Constructed three hom
es with C
BS Interactive Habitat for H
umanity Team
Mercy C
orps Northw
est Corvallis O
R
2008 ndash 2010
Partnered w
ith the Asian Pacific N
etwork of O
regon to operate a food drive benefitting 25000 clients
Served as a m
ember of the O
regon Asset Building C
orps to introduce sustainable change among low
-incom
e comm
unities recruit comm
unity volunteers and establish sound fiscal policies
sample Chronological reacutesum
eacutesam
ple Combination reacutesum
eacute
Integrity |Respect|Responsibility 17
Portfolio Development
Compiling a portFolioThroughoutyourindustryandacademicexperiencesyoushouldcompilesignificantworktoincludeinyourprofessionalportfolioOnceyoubegindevelopingtheportfolioyoucaneasilyaddadditionalworkthatappropriatelyrepresentsandshowcasesyourskillsandqualifications
weB portFoliosWebportfoliosarehostedonlineandareaninteractivewebpageThebiggestbenefitofawebportfolioisitsaccessibilityEmployerscanaccessthewebportfolioatanytimebyvisitingthewebportfoliorsquoswebaddressSeveralonlinesitesallowstudentstocreateandhostattractiveprofessionalportfolioswixcom weeblycom sitesgooglecom styleportfolioscom coroflotcom
PortfoliosareanessentialjobsearchtoolfordesignmajorsAportfolioisacollectionofdocumentsandotherworksamplesorganizedinsomeformofcaseorbinderThepurposeistoshowcaseyourqualitiesandskillsasajobcandidateKeepinmindthataprofessionalportfolioshouldcontainonlyyourbestworkthatisrelevanttothepositionfield you are applying for
APPL
YINg
18 College of Business | Career Success Guide
y RemembertoshowprocessCreateseveralpagesforeachprojectthatshowshowyouprogressedfrombeginningtoendMakesurethearrangementofyourimagesanddiagramsareorganizedonyourpagesothereisanaturalflowanditrsquoseasytofollow
y SomeprojectsmaybeverytactileYoumaywanttoreproducetheseprojectstoincludeonyourpageorconsiderbringingthesephysicalprojectstoyourmeetingiftheemployerwantstoseeyouractualwork
y RemembertoincludereflectionstatementswitheachprojectthatgivenecessarybackgroundforthereaderAddinformationaboutwhytheprojectwascompletedchallengesyouovercamesuccessfullywhatyoulearnedandwhatskillsyoumasteredAddpertinentdetailsabouttheprojectDescribetheinspirationbehindtheproject
Professionalartifacts
Self-directedartifacts
Closingpagethankyoupage
hard Copy portFoliosDevelopingahardcopyportfolioinvolvescreatingadigitalportfoliothatisthenprintedandinsertedintoahardcopycaseYoucanuseanycomputerprogramyouarecomfortablewithtodevelopyourportfoliopagesPowerpointandAdobeInDesignPhotoshoparecommonlyused
step 1 planning
Decidewhatprogramyouwillusetodesigndevelopyourportfoliopages
DecideonsizeofpagelayoutandsizeofportfoliocaseCommonsizesare85X11rdquo11X14rdquoor11X17rdquoIfyouhavealotoflargeprojectswithsmalldetailsalargercasewillbemoreappropriateChooseacasethatyouarecomfortablewithcarryingandpresenting
step 2 selecting
SelectwhichportfolioartifactsyouaregoingtoincludeinyourportfoliofromthefollowingthreecategoriesChoosenomorethan10artifactsAimforqualityratherthanquantityincludeonlyyourbestwork y academicIncludeyourmostsuccessfulcourseprojectsfromyourcoursework
y professionalReacutesumeacutelettersofrecommendationprofessionalexperienceshownvisuallyperformanceevaluations
y self-directedAnyreproducedworkorworkdoneonthesideawardsscholarshipsleadershipdocumentationvolunteerworkartwork
OnceyoursquoveselectedwhichportfolioartifactsyouwanttoincludeconvertallworkintodigitalformatForphysicalpiecestakephotosoftheworkForflatpiecesscantheworkForyoursignificantexperiencescapturewithphotographs
step 3 organizing
ThenextstepistodevelopyourportfoliooutlineDecidewhereeachartifactisgoingtobeincludedConsiderthefollowingpageorder
intro pageThispageintroducesyouItshouldconsistofyournametitlemajorandbrandmarkTableofcontentsListskeypagesinyourportfoliowithpagenumber
design philosophypurpose statement Thiscantakemanyforms(designphilosophyprofessionalstatementbioaboutmepersonalcatchphrasecareerobjectiveetc)
reacutesumeacuteItcanbeaPDFofyourhardcopyreacutesumeacuteorthesamecontentinanewlayout
divider pagesIncludedividerpagesthatintroduceeachsectionofyourportfolioy AcademicprojectsChoose3-5keyacademicprojectsStartwiththemostrelevantones
y EachprojectcantakeupafewpagesRememberthesepagesaregoingtobeprintedsomakesureyoudonrsquotcramtoomuchononepage
Portfolio Development
APPLYI Ng
Integrity |Respect|Responsibility 19
step 4 designing
IncorporatethebasicprinciplesandelementsofdesignwhencreatingyourpagelayoutsConsidertheruleofthirds(thirdblankspacethirdtextthirdvisual)
CreatingabrandmarkAbrandmarkisavisualpresentationofyouasyourownbrandThiscanbeasymbollogoiconorrepetitivevisualelementthatispresentedthroughoutyourportfolioBybrandingyourselfyouarecreatingaperceptionaboutwhoyouareandthequalityofworkyoucanproduceBesureyourbrandmarkisvisibleoneverypageandeachpagerepresentsaclearconsistentbrandidentity
REMEMBERYourportfoliodesignshouldbeconsistentwithyourbrandpackage(whichincludesyourreacutesumeacutecoverletterbusinesscardandwebportfolio)Thegoalistohaveaconsistentbrandidentityinallyourwork
step 5 printing
TimetoprintandputitalltogetherOnceyourportfolioiscompletebesuretopracticehandlingitandpresentingyourpages(especiallyifyouchosethelargerportfoliocase)
AnadditionalstepistocreatealeavebehindportfolioforemployersForexamplean85X11rdquoreprintofyourpagesthatareboundtogethercanbeleftbehindwithemployersYoucanalsosaveyourworkonaCDandleaveitbehindMorecommonlyyoucandirectemployerstoyourwebportfolio
PrintingisavailableatOSUStudentMulti-MediaServices(theyscanandprintstudentportfoliopagesfreeofcharge)CorvallisCustomorFedExPortfoliocasescanbepurchasedatportfolios-and-art-casescomorfromotheronlinesources AP
PLYINg
KNOWYOURAUDIENCEThegoalofyourportfolioistoshowyouFITwithintheorganizationyouaretargetingIfthecompanyyouaretargetingisknowntobeinnovativetrendyandfashion-forwardyourportfoliostyleshouldalsobeIfthecompanyismoretraditionalandformalyourportfoliostyleshouldreflectthesamestyle
20 College of Business | Career Success Guide
Cover Letter
Your Street AddressCity State ZIP
Date
First and Last Name of PersonTitleCompanyStreet AddressCity State ZIP
Dear MrMs Last Name
Opening paragraph In the first paragraph state the reason for the letter the specific position you are applying for and indicate how you heard about the position
Second (and possibly third) paragraph Use the next one to two paragraphs to explain why you are interested in the position and the company Use specific examples to show how you are qualified for the position If you have had relevant work experience point out the specific achievements or unique qualifications from those roles If you have experience in your academic classes such as class projects use those examples as well
Closing paragraph The last paragraph should include your desire to personally interview for the position You should also refer the reader to your reacutesumeacute which summarizes your experience and qualifications Close your letter with a statement that will encourage the company to respond
Sincerely
Your Signature
Your NameEnclosure
tips1 CustomizeMakesureeachcoverletteristailoredspecificallytothepositionyouareapplyingfor
2 Be positive TelltheemployerabouttheexperiencesyouhavethatmatchtherequiredqualificationsforthejobDonothighlightqualificationsyoudonothave
3 Be conciseThisisnevertobelongerthanonepage
4 Be honest Donotembellishyouraccomplishmentsskillsorqualifications
5 FormatMakesurethatthefontstylesizeandcolorareuniformforpresentation
6 proofread ThecoverletterisoftenthefirstsampleofyourwritingthatanemployerseesMakesurethatyouproofreadforspellinggrammaticalandpunctuationerrors
APPLYI Ng
The purpose of a cover letter is to introduce yourself and show how your backgroundfitstheparticularpositionandoremployeryouareapplyingtoItprovidesanopportunitytoexpandonpointsfromyourreacutesumeacutethatyoufeelareespeciallynoteworthyorspecifictothejobdescriptionThisisalsowhereyoushouldexplainanythingodd(gapsintimelinelowerGPAetc)
Integrity |Respect|Responsibility 21
AreferencesheetisusedtosharealistofpeoplewhocanelaborateonyourexperienceandskillstopotentialemployersReferencesarenotpartofyourreacutesumeacuteThisisaseparatedocumentPeopletoconsiderhavingonthislistcaninclude
y Pastemployers(bosses)y Professorsy Advisors
a Few things to notey Usethesameheadingasinyourreacutesumeacutey Keepthelistto3-4individualstotaly Theindividualsshouldknowenoughaboutyoutobeabletospeaktoyourcharactery Youshouldchoosethosewhowillpositivelyreflectyourskillsandabilitiesy Askpeoplepermissiontobeareferencepriortoaddingthemtoyourlisty Donotusefriendsorfamilymembersuseonlyprofessionalreferences
References
Your NameAddressPhone numberEmailLinkedIn Address
References
NameJob TitleCompanyAddressPhone numberEmail address
NameJob TitleCompanyAddressPhone numberEmail address
NameJob TitleCompanyAddressPhone numberEmail address
APPL
YINg
22 College of Business | Career Success Guide
Follow up with interviewer(s) send a thank you letter that restates your skills and interest in the company within 24 hours of the interview
intErviEWinGresearch the employer to prepare for your interviewa Current newsb employer initiativesc position you are applying ford Company strengths weaknesses opportunities
and threats (swot analysis)
prepare five or more stories using the star method (see page 24)
make a great impression Be on time dress professionally make eye contact give a firm handshake be positive confident and listen to what the representatives have to say
always ask questions about the employer and position make sure you are not asking about things easily found on their website again do your research also avoid asking about salary and benefits
Integrity |Respect|Responsibility 23
traditional interview Thistypeofinterviewincludesbroad-basedquestionstoseeifthecandidatehastheskillstoperformthejobandtodeterminewhetherornottheyareafitforthecompanyBepreparedtoanswertraditionalinterviewquestionsinastraightforwardmanner
y Whydidyouchooseyourmajory Tellmeaboutyourself(keepthisto2-3minutes)y Whatareyourstrengthsandweaknessesy Whydoyouwanttoworkhere
Behavioral interview
BehavioralinterviewsarebasedontheideathatpastbehavioristhebestindicatoroffutureperformanceManycompaniestodayusethistypeofinterviewQuestionsforbehavioralinterviewsusuallystartwithldquoTellmeaboutatimewhenrdquoWhenansweringandpreparingfortheseinterviewsfollowtheSTARformatonpage24
Case interview CaseinterviewsaretypicallyusedbyconsultingcompaniesinvariousindustriesaswellasbankingandfinancialfirmsThisspecifictypeofinterviewisleveragedtotestthecandidatersquosanalyticalcommunicationproblemsolvingandadaptabilityskillsetsTypesofcaseinterviewsincludewrittencasesbusinesscasesandbrainteasers
phone interviewAphoneinterviewisusuallythefirstinterviewmanycompaniesuseasascreeningprocessforcandidates Hereareafewtips
y UsealandlinewhenpossibleIfyouuseacellphonemakesureyouareinaquietareawithgoodreception
y Providedetailedandspecificanswersjustasyouwouldinpersony Beprepared
video interviewIfyouareinterviewingwithacompanyandareunabletotraveltothesiteavideointerviewmaybearranged
y Dressprofessionallyasyouwouldforanon-siteinterviewy PracticebyrecordingyourselforutilizetheCSCresourcesy Chooseaquietareatointerviewwhereyouwillnotbedisruptedy giveyourselfplentyoftimetosetupequipmentsothatyouarereadytogoatinterviewtime
y Whenspeakingfocusyoureyesonthevideocameranotonyourscreensothatyouappeartomakeeyecontactwiththeinterviewer
inFormational interview Readaboutinformationalinterviewsonpage7
Types of Interviews
INTE
RVIEW
INg
SuccessfullymanaginganinterviewiskeytogettinganyjobTheinterviewprovidesemployerswithanopportunitytogettoknowyourpersonalityandtocloselyexamineyourverbalcommunicationskillsWhatyousaymdashandhowyousayitmdashiscriticaltoanemployerrsquosassessmentofyourldquofitrdquowithacompanyNonverbalbehaviorduringinterviewsisalsoaformofcommunicationAninterviewisanaturallyanxietyproducingsituationInordertodoyourbestmakesureyouprepare and practice Below are several different types of interviews you may experience
24 College of Business | Career Success Guide
Behavioral interview example ldquoDescribeatimewhenyouhadtosolveaproblemrdquo
STAR Method
SitUatiOnDescribethesettinginwhichyourexampletakesplaceWhatwasthesituationWhatwereyoudoingWhowereyouworkingwithWhatwereyouworkingon
Answer ldquoDuring my role as an intern at Company X I was responsible for managing all of the details for events and supervised a group of five for hosting eventsrdquo
taSKExplaintheldquoproblemrdquoandwhatyouneededtoaddressWhatwasthegoalyouwerestrivingforOrtheproblemyouweretryingtosolve
Answer ldquoAfter reviewing past reports I found that event attendance had dropped by 20 over the past few years I wanted to make sure that we brought attendance back uprdquo
aCtiOnTalkthroughthespecificstepsthatyoutookinordertoaddressthetaskathandDemonstrateandmentionskillsthatyouutilizedWhatdidyoudotoresolvetheproblemorreachyourgoal
answer ldquoFirst i collected feedback from past attendees and vendors by sending out a survey i used this to design a new approach that would be more effective in promoting our eventrdquo
rESULtExplainhowyouractionscontributedtotheoverallresultHowdidthestoryendWhatdidyoulearnfromthisexperienceIncludeconcretequantifiabledatatoprovidespecificdetailsinyourresponse
Answer ldquoThe company was able to use the new plan to host a new event By utilizing my strategies we raised attendance by 30 in the first year I learned that it is important to continually adapt strategies to increase participationrdquo
INTERVIEWI Ng
Integrity |Respect|Responsibility 25
leadershipy givemeanexampleofatimewhenyousuccessfullymotivatedotherpeopleunderchallengingcircumstances
y Describeasituationwhereyouusedpersuasiontosuccessfullyconvincesomeonetoseethingsyourway
y givemeaspecificexampleofsomethingyoudidthathelpedbuildenthusiasminothers
Commitment to tasKy Tellmeaboutatimewhenyoufailedtoachievethestatedobjectivegoalinaworkoreducationalsituation
y Tellmeaboutatimewhenyoucompletedaprojectwithminimaldirection
y givemeanexampleofanimportantgoalyouhadtosetandtellmeaboutyourprogressinreachingthatgoal
y Tellmeaboutatimewhenyouhadtogoaboveandbeyondthecallofdutyinordertogetajobdone
proBlem solvingy Tellmeaboutatimewhenyoumadeadecisionanditendedupbeingadisaster
y giveanexampleofatimewhenyouhadtoberelativelyquickincomingtoadecision
y givemeanexampleofatimewhenyouusedyourfact-findingskillstosolveaproblem
y givemeaspecificexampleofatimewhenyouusedgoodjudgmentandlogicinsolvingaproblem
CommuniCation sKillsy Tellusaboutthelastpresentationyouconductedy Tellusaboutatimewhenyoufacilitatedadiscussionthatgotofftrackmdashhowdidyouhandleit
y Tellmeaboutatimewhenyouhadtouseyourpresentationskillstoinfluencesomeonersquosopinion
y Describeatimewhenyouhadtouseyourwrittencommunicationskillstogetanimportantpointacross
Common Interview QuestionseduCationgoals
y Whathasbeenyourrolewithineachoftheextracurricularactivitiesthatyouparticipated
y Howdoyouthinkyouwilluseapplyyourdegreeinyournewjob
y Whataccomplishmentsareyoumostproudofy WehaveaverycompetitivecandidatepoolforourcompanySellmeonwhyyoushouldbeselected
y Howorwhydidyouchooseyourmajory IsyourgPAagoodreflectionofyourperformanceinschool
y Whattypeofpositionareyouinterestediny Whattypesofcampusactivitieshaveyouparticipatedin
teamworKgroup proJeCts y Tellmeofatimewhenyoudisagreedwithateammemberormanager
y Tellmeaboutatimewhenyourealizedinthemiddleofaprojectthatthingswerenotgoingasplannedmdashwhatdidyoudo
y Tellmeaboutasituationwhereyouknewyourboss(oranotherteammember)waswrongyouwererightandhowyoudealtwiththesituation
y Tellofatimewhenyouworkedwithacolleaguewhowasnotcompletinghishershareofthework
y Tellmeaboutatimewhenyouhadadisagreementwithateammemberorcoworker
strengths and weaKnessesy TellmeaboutatimewhenyoushowedpoorjudgmentHowdidyouresolvethissituation
y TellmeastoryofatimeyoudisappointedamanagerorteammemberWhatlessondidyoulearnfromtheexperience
y giveanexampleofhowyouhavebeenabletomotivateyourselftoactionwhenyoujustdidnrsquotfeellikedoingaparticulartask
INTE
RVIEW
INg
26 College of Business | Career Success Guide
Follow-UpFollowupafteraninterviewbysendingathankyoulettertothoseyouinterviewed with within 24 hours You can send a letter through the mail or byemailEmailisthebestwaytoensureitisreceivedinatimelymannerSending a thank you letter through the mail is more formal and appropriate
Applicantrsquos Current AddressCity State ZIP Code
Date of Writing
Ms Jane DoeTitleOrganizationStreet AddressCity State ZIP Code
Dear Ms Doe
1st Paragraph Express appreciation for opportunity mention location and date of interview or meeting make a positive statement about your interest in the organization
2nd Paragraph Emphasize a specific point which will make you stand out in the employerrsquos memory supply any additional information which was omitted from the interview
3rd Paragraph Close with additional appreciation make a positive statement about your qualifications for the position
Sincerely
(your name signed)Type your name
INTERVIEWI Ng
Integrity |Respect|Responsibility 27
Negotiating
CongratulationsAllofyourhardworkhaspaidoffandnowyouhaveajoboffer Here are a few tips when considering the offer
read itThefirststeptoapproachingajobofferistocarefullyreadallofthematerialsentThisincludestheemailtheformaloffer(typicallyaPDFattachedtotheemail)anyotherattachmentsandallrelevantlinksMakesureyouclearlyunderstandy Salary(orhourlywage)y Locationy Startdateandenddate(inthecaseofinternships)y Expensescoveredy Benefits(probablynotincludedinaninternshipoffer)y Contactsy Datetoacceptofferby
write BaCKThenextstepistosendanemailtoyourcontactthankingthemforextendingtheofferConfirmthatyouwillhavearesponseforthembeforethedateindicatedontheofferAtthispointifthereareanyunclearpointsontheofferdonrsquotbeafraidtoaskquestionsinyourresponse
salary negotiatingBeginthenegotiationprocessbyaskingifthejobofferisnegotiableIfyouhaveapreviouslyestablishedlineofcommunicationwithyourcontactthroughthephonegiveherhimacalltoaskhowmuchflexibilitythecompanyhastodiscusssalaryOnceyouhavedeterminedthatitcanbeadjustedthroughnegotiationsdoyourhomeworkHaveagoodsoundreasonfornegotiatingBelowaresomeoftheresourcesthatwillhelpyouestablishanappropriatesalaryrangey NACESalarySurveyTheNationalAssociationofCollegesandEmployers
(naceweborg)producesquarterlysurveysofentry-levelsalaryYoucanusetheNACESalaryCalculatortoestablishasalaryrangebasedonoccupationeducationandlocation
y BureauofLaborStatistics(blsgovblsblswagehtm)TheBLSproducessalarydataonastateregionalandnationallevel
aCCept or deCline the oFFerBynowyouhavethoroughlyreviewedtheofferandconsideredwhetheryoufitwithinthecompanyandthepositionRegardlessofwhetheryouareacceptingordecliningtheofferbesuretodosobothverballyandinwriting
INTE
RVIEW
INg
28 College of Business | Career Success Guide28 College of Business | Career Success Guide
BUSinESS EtiqUEttE
employers rate candidate skills - in order of importance
ability to communicateability to work in a team structureability to make decisions and solve problemsAbilitytoplanorganizeandprioritizeAbilitytoobtainandprocessinformationAbilitytoanalyzequantitativedataTechnical knowledge
Computer proficiency
Abilitytocreateandoreditwrittenreports
Abilitytoinfluenceothers
SourceJobOutlook2013NationalAssociationofCollegesandEmployers
Integrity |Respect|Responsibility 29
BUSinESS EtiqUEttEWhether you are in an interview responding to an email or talking on the phone it is importanttokeepallcommunicationmdashbothverbalandnon-verbalmdashprofessionalTherelaxed tone and correspondence used with friends is not the same as professional communicationatworkorwithbusinessprofessionalsHerearesometipsmakesureyourcommunicationmeetstheprofessionalstandard
Professional Communication
emailing1 include a clear and brief subject line
YoudonrsquotwanttomaketheotherpersonguesswhatyourmessageisaboutThesubjectlineisoftenthedecidingfactorwhetheremailgetsreadordiscardedMakesureyoursubjectlineisclearconciseanddirect
2 always re-read before sendingMakesureyouproofreadyouremailsbeforesendingthemeliminatinganyerrorsthatyourmessagemaycontainandcheckingthetoneoftheemailYouwanttogiveagoodimpressionwhileclearlycommunicatingtheintentofthemessage
3 use a professional email addressIfyouwanttobetakenseriouslyuseanemailaddressappropriateforthejoborpositionWhatmayseemlikeafunnyaddresstoyouandyourfriendsislikelyinappropriatefortheworkplaceandwillbelookeddownuponbypotentialemployers
ETIQ
UETT
Enon-verBal CommuniCation Youmayhaveperfectedyouranswerstointerviewquestionsbutmuchofthefirstimpressionyoumakewillbebasedonnon-verbalcommunicationy Makeeyecontactwiththeinterviewery Afirmhandshakewillexudeconfidenceandcapabilityy Situpstraightwithfeeteitherflatonthefloororanklescrossedy Leanforwardslightlytoappearinterestedandengagedy Relaxyourshouldersy Smileandnodwhilelisteningy Donrsquotcrossyourarmsy Ifyouneedtodosomethingwithyourhandsinterlockyourfingersandholdthem
looselyinyourlaporholdapenandanotepady Donrsquotfidgetoruseexcessiveaggressivegestures
phone Calls and voiCemail1 identify yourself quickly Youdonrsquot
wanttoleavetheotherpersonguessingwhoitisStateyournameandwhereyouarecallingfromtogivecontextforthephonecall
2 have an appropriate voicemailYourvoicemailshouldbeeasytounderstandandappropriateforallcallersStateyourfullnameandphonenumberwithabriefmessageThismayoftenbesomeonersquosfirstimpressionofyousomakeitprofessional
3 Be preparedHaveanotepadandpenreadyfornotesorphonenumbersyoumightneedtojotdownAlsobereadytoaskquestionstoavoidawkwardsilencesinthecallWhencallingoutmakesureyouusedirectcommunicationsothepointofthecallisquicklyunderstood
4 slow downSinceinterviewersareareunabletoreadyourfacialexpressionsandbodylanguageitisimportanttoslowdownyourvocalratetoallowthemtounderstandexactlywhatyouaresayingYouwillalsosoundmoreconfidentandprofessional
5 practice ending your phone callEndingaphonecallcanbeawkwardsopracticehavingaconcisegoodbyeItissuggestedthatyouthanktheinterviewersfortheirtimeandsummarizeanyactionsyouwilltakeafterthecallTrynottoprolongyourgoodbye
4 mind your mannersRemembertherulesyouweretaughtwhenyouwereyoungersuchassayingpleaseandthankyouUsingthesewordsinyouremailswillmakeyousoundmoreprofessionalandrespectfulAddresseveryoneusingthepropertitlesuchasMrMsorDrAtitleisasignofrespectandshouldbeuseduntilyouareotherwiseinstructed
5 respond in a timely manner Respondingwithin24hoursisconsideredproperetiquetteevenifyoujustreplytoacknowledgetheemailandwillgetbacktothemlaterThisshowsyouhavereadtheemailandarebeingproactive
6 avoid using exclamation points WhenwritingaprofessionalemaildpnotoveruseexclamationmarksandboldedwordsWriteyouremailasifyouwerewritingaformallettertosomeoneanduseexclamatorylanguageandsymbolssparinglyEmoticonsorsmileyfacesareneveracceptableinprofessionalemailsLeavethoseforfriendlycommunicationonFacebookortextmessageswithfriendsandfamily
30 College of Business | Career Success Guide
Networking
tips For networKing suCCess1 play the student cardAlumniandothercontactsaremorelikelytowanttohelpyouwhileyoursquorestillastudentIfyouwantto
pickthebrainofsomeonewhoworksintheindustryorrequestaninformationalinterviewnowisthetimetodoitgrowtheserelationshipswhiletherersquosnopressuresothosecontactswillwanttohelpyouwhenyoutransitiontotheworkworld
2 use your friendsrsquo parents as resourcesTheyrsquovegotdecadesofexperienceandareprobablywillingtosharetheirexpertisewithyoumdashandmaybeeventheircontactsStudentstendtooverlooktheirparentsrsquofriendswhenitcomestonetworkingbutparentsareoftenwellconnectedorknowpeoplewhoareAlsolooktorelativesandfamilyfriends
3 get out of the bubbleYoucangetaheadbynetworkingoffcampusLeveragetheCareerSuccessCenterrsquosoff-campusnetworkingopportunitiesCheckoutconferencesinyourfieldoryourlocalChamberofCommerce
4 use linkedinDonrsquotavoidusingLinkedInuntilaftercollegeUseitnowtotrackthenetworkyoursquorebuildingLinkedInrecentlylaunchednewoptionsforstudentsthatmakeiteasytounderstandthisnetworkThereisevenatooltofindalumnifromyouruniversity
5 use twitter strategicallyWhileLinkedInistheprofessionalsocialnetworkTwittercanbeevenmoreusefulforconnectingwithpeopleyouwanttoknowMakealistofpeopleinyourindustrywhoyoulookuptoandusethenetworkstrategicallytoconnectwiththemLikeLinkedInTwittercanhelpyoutakethesestrategiestothenextlevelbecauseitprovidesanopportunitytokeepintouchwiththenetworkyoursquorebuilding
6 get an internshipThisisthemostobviousoptionbutitcanrsquotbeoverstatedThevalueofaninternshipistremendousbothintermsofskillsandcontactsEmployersoftenhirefull-timeworkersfromtheirinternshippoolwhichmeanshavinganinternshipputsyouaheadofotherjobseekersInadditiontogivingyoureal-lifeexperiencetoputonyourreacutesumeacuteaninternshipputsyouineyesightofpeoplewhoworkinyourfieldofchoiceandtheyaremorelikelytothinkofyouwhenjobopportunitiesarise
ETIQUETTE
OneofthebestwaysoffindingajobistonetworkNetworkingisasuccessfultechniqueinfindingyourfirstinternshiporjoborthroughoutyourentirecareerYoumaynotrealizeitbutyoualready have a network Faculty family and friends may not have a jobforyoubuttheymayknowsomeonewhodoesorhaveusefulinformationaboutacompanyforwhichyouwouldliketoworkNetworkingcanhelpyou
y Learnaboutjobsthatarenotpubliclyadvertised y Learnaboutanemployerrsquoscultureandexpectations y Sharejobleads y Gather information to help you decide if a career is right for you
Integrity |Respect|Responsibility 31
Elevator PitchIfyoursquorelookingforajoboneofthefirsttasksonyourto-dolistshouldbecraftinganidealldquoelevatorpitchrdquoItrsquosthe30-secondspeechthat summarizes who you are what you do and why you are the perfectcandidateYoushouldbeabletogiveyourelevatorpitchatanytimefromajobinterviewtoacocktailpartyconversation
putting together your elevator pitChy Aquickintroduction(namecollegemajor)y Whatareyourcareergoalsy Experience(relevanttoyourgoals)y Whatcanyouoffer(skillsandhowyouwouldbenefitanorganization)
tipsy Keepitshortandsimpley Maintaineyecontacty Haveafirmhandshaketosignalconfidencey Researchthecompanyyoutalkwithy Smilemdashshowyourenthusiasmy Practicepracticepractice
intro
goals
experience
fit
ETIQ
UETT
EImpact Your Future
Complete your reacutesumeacute with a graduate business degree Learn from globally conscious business leaders and renowned faculty Gain career confidence through experiential learning Become part of a distinguished business and alumni community
businessoregonstateedumba 541-737-5510 OSUmBaoregonstateedu
Our Oregon State MBA alumni are leaders thoughtout the stateJoin them
32 College of Business | Career Success Guide
More and more recruiters and employers are using LinkedIntofindandhiretalentMakesureyourLinkedInprofile represents you and sends the right message to yournetworkandpotentialemployers
y Completely fill out your profileandusekeywordssootherscansearchandfindyoueasilyUseaprofessionalorprofessional-qualityheadshotofyoudressedinbusinessattire
y Connect with everyoneConnectwithclassmatesprofessorsfacultypastemployersfamilyfamilyfriendsandmoreYouneverknowhowthoseconnectionswillpayoffFollowcompaniesyouareinterestedinorintheindustriesyouwanttoworkinJoingroupsaswell
y ask for recommendationsTakeadvantageoftheconnectionsyoursquovealreadymadeandaskiftheywillrecommendyouonLinkedIn
y interact with your network SendcommentsoffercongratulationsandldquolikerdquothingssopeopleknowyoursquoreactiveAlsointroducepeopleifyouthinktheyshouldbeconnectedmdashthatmayhelpyouinthefuture
y take advantage of new resources Youcanlistprojectshonorsorganizationsandcoursesyouhavetakensothatyoucanincludeallrelevantexperience
y Find people to network with FindalumniwhoworkinthefieldsandareasyouwanttoworkinReachoutandaskforaninformationalinterview
ETIQUETTE
Integrity |Respect|Responsibility 33
Professional attire is usually classifiedaseitherbusinessprofessionalorbusinesscasualInmostsituationsitisbesttoerr on the side of caution and dressbusinessprofessionalbutbesuretoresearchthecompanyyoursquollbespeakingwithtoknowifsomethingdifferentisexpectedIfyou are interviewing for a creative position in fields such as graphic or apparel design you may have more freedom to dress fashion-forward Researchthecorporatecultureandexpectationsbeforedeciding
Professional Dress
menBusiness professional Formenbusinessprofessionaldressmeansafullsuitbutton-upshirtandtieThesuitshouldbecomprisedofmatchingjacketandslacksThejacketsleevesshouldendatyourwristandthejacketshouldbelongenoughtocoveryourbottomTheshirtshouldbefittedandaplaincoloredorsimplepatternedtieshouldbewornandtiedsoitendsatthecenterofyourbeltShoesshouldbedarkleatherandshouldmatchyourbeltDonotwearacasualbeltwithabusinesssuitDresssocksshouldbeworninacolorthatmatchesthesuitandshouldextendoveryourcalfsoskindoesnotshowwhenyousitdownHairandfacialhairshouldbecleanandwellgroomedJewelryshouldconsistonlyofawatchandsimplerings(suchasaweddingbandorclassring)Removepiercingsandanyotherjewelry
Business CasualBusinesscasualdressincludesslacksorkhakipantsAsuitjacketisnotrequiredbutasportjacketmaybewornDependingonthecompanybusinesscasualmaybeanicebutton-upshirtwithorwithoutatieoralightsweaterApoloshirtissometimesconsideredbusinesscasualWearloafersorleathershoesandalwayswearmatchingsocks(notathleticsocks)Hairandfacialhairshouldbecleanandwell-groomed
womenBusiness professional BusinessprofessionaldressforwomenincludesafullsuitmdashajacketwitheitherslacksoramatchingskirtAskirtshouldbenohigherthananinchaboveyourkneeOverallthesuitshouldbetailoredtoyourbodywithoutbeingtootightUnderneathyourjacketwearabutton-upshirtinaneutralcolorShoesshouldbeclosed-toeinadarkcolortomatchyoursuitHairshouldbecleanandstyledandmakeupshouldbesubtleandneutral
Business CasualBusinesscasualdressismorerelaxedthanbusinessprofessionalSlacksoraskirtarerequiredbutasuitjacketisnotnecessaryCardigansandblousescanbewornontheirownandcanbemorecolorfulthanthesuggestedbusinessattire
ETIQ
UETT
E
34 College of Business | Career Success Guide
Career Success Center (CSC) Events The Career Success Center holds a variety of events throughout the year to help students with their career search and professional development Check theCSCwebsiteatbusinessoregonstateeducareersformoreinformationaboutthedatesandlocationsofevents
inFormation sessions TheCSCworkswithcompaniesinavarietyofindustriestoholdinformationsessionsEachsessionincludesanin-depthdiscussionaboutthecompanyanddifferentcareerpathsavailableandmayoffertheopportunitytomeetrecruitersorleadersafterward
proFessional development worKshopsProfessionaldevelopmentworkshopsthroughouttheacademicyearfeaturereacutesumeacutewritingcoverlettersjobsearchstrategyLinkedInpersonalbrandingandinterviewingskillsTheseworkshopsareagreatwaytohelpyouprepareforyourcareersearch
Career Fairs and hospitality suite CareerfairsareheldeachtermattheCH2MHILLAlumniCenterTheseeventsallowstudentstomeetandnetworkwithmorethan100companiesandlearnaboutinternshipandjobopportunitiesAfterthefairstheCareerSuccessCenterpartnerswithOSUAthleticstohostahospitalitysuitewhererecruiterscanmeetwithbusinessundergraduatesMBAstudentsandstudent-athletesinamoreinformalatmosphereTheeventissimilartoacocktailreceptionwhereyoucannetworkone-on-one
moCK interviews MockinterviewsprovidestudentsanopportunitytopracticeinterviewingtechniqueswithrealcompaniesandhaveaprofessionalreviewoftheirreacutesumeacuteSomeemployersusemockinterviewstorecruitstudentsandemployersreceivethereacutesumeacutesofallstudentswhoparticipateMockinterviewsareheldoncepertermintheacademicyear
Business roundtaBle (Brt) TheBusinessRoundtablemeetsquarterlyinthePortlandareafornetworkingandapresentationbyOregonStatealumniaboutbusinesstopicsMembersoftheBRTmentorbusinessstudentswhoattendTheseeventsmayalsobeheldinSeattleandCorvallis
Bis meet the Firms night (winter term)ThiseventisacareerfairforBISmajorsStudentsshouldattendtolearnmoreaboutinternshipandjobopportunitieswithvariouscompaniesMeettheFirmsalsogivesstudentsachancetoexpandtheirnetworkandlearnaboutpossiblecareerpaths
FinanCe speed dating (Fall term)Thegoalofthiseventistoinformstudentsenteringthefinanceprogramaboutthevarietyofcareerpathsandopportunitiesavailable
sophomore Boot CampTohelppreparesophomoresfortheirinternshipsearchestheSophomoreBootCampisafulldayofcareerexplorationandsearchpreparationItincludesanetworkingopportunityandlunchwithamotivationalspeakerThedayconcludeswithmini-classesoninternshipsearchpreparationincludingreacutesumeacutescoverletterssocialmediabrandingandinterviewingtechniques
aCCounting meet the FirmsThiseventisacareerfairforaccountingstudentsfeaturingpublicaccountingfirmsprivateindustrycompaniesandgovernmentagenciesthatrecruitaccountingmajorsItisheldduringthesecondweekoffallterm
Integrity |Respect|Responsibility 35
Corporate Partners
College of BusinessCollege of Business Career Success Center102 Austin HallcscbusoregonstateeduPhone 541-737-8957 businessoregonstateeducareers Career Guide
OSU_BIZ_JOBSfacebookcomOSUBIZJOBSBIZ_JOBSOSU OSU_BIZ_JOBS OSU_BIZ_JOBS
integrity
respect
responsibility
September 2014
Freshman year
Explore Career Path y Conduct a self-assessment and career exploration to find the right major y Meet with an advisor to discuss majors that suit your interests and strengths y Browse career materials on Career Services and Career Success Center sites y Get involved in a student organization y Prepare a draft reacutesumeacute y Meet with a Career Success Center career advisor y Look at internship opportunities on Beaver Careers y Attend workshops on reacutesumeacute writing and networking y Attend career fairs y Attend company information sessions y Take advantage of networking opportunities
senior year
Get Full-time jobbull Update your reacutesumeacutebull Meetwithyourcareeradvisorbull Attendcareerfairsandnetworkingeventsbull AttendworkshopsputonbytheCareerSuccessCenterbull Attendcompanyinformationsessionsbull UpdateyourLinkedInprofilebull Gainaleadershippositioninastudentorganizationbull Completeamockinterviewbull Regularlylookandapplyforjobopportunities
Junior year
Obtain summer internship y Update your reacutesumeacute y Meet with your career advisor y Attend career fairs and networking events y Attend workshops on reacutesumeacute writing and networking y Attend company information sessions y UpdateyourLinkedInprofile y Gain a leadership position in a student organization y Complete a mock interview y Regularlylookandapplyforinternshipopportunities y Conduct informational interviews
sophomore year
Begin career search y Update your reacutesumeacute y Meet with your career advisor y Join a committee or a student organization y Attend career fairs and networking events y Look at summer internship opportunities on Beaver Careers y Attend workshops on reacutesumeacute writing and networking y Attend company information sessions y CreateaLinkedInprofile y Sign up for a mock interview with the Career Success Center y Lookforjobshadowandvolunteeropportunities y Conduct informational interviews y Attend the sophomore Career Boot Camp
Contentspreparing 4
CareerExploration 5JobSearchStrategy 6InformationalInterviews 7PersonalBrand 8
applying 10
ReacutesumeacuteActionWords 11WhatNotToDo 12ReacutesumeacuteSamples 14PortfolioDevelopment 17CoverLetter 20References 21
interviewing 22
TypesofInterviews 23STARMethod 24InterviewQuestions 25Follow-Up 26Negotiating 27
Business etiquette 28
ProfessionalCommunication 29Networking 30ElevatorPitch 31LinkedIn 32ProfessionalDress 33
Career suCCess Center events 34
College oF Business Career suCCess Center (CsC)102AustinHallcscoregonstateedu541-737-8957
businessoregonstateeducareers
DearStudent
CongratulationsontakingthefirststepinyourcareersearchItmayfeellikeyouhavealotoftimebeforeyourfirstprofessionaljobbuttheprepara-tionandsearchbeginnowTheCollegeofBusinessCareerSuccessCenter(CSC)isheretohelpyouthroughthisprocessmdashitisourgoaltomakeyouprofession-readyWewilldothisbyprovidingthetoolstobesuccessfulbyhelpingtodefineyourcareerpathandbyguidingyouinyourjobsearch
ThisCareer Guideisdesignedasaworkbooktohelpmaximizeyouroppor-tunitiesintheCollegeofBusinessandprovidetheguidancetobeatopcandi-dateinacompetitiveinternshipandjobsearchenvironment
Acareersearchisamulti-yearmulti-stepprocessIneachyearatOregonStateyouwilltackledifferentaspectsofthisprocessmdashfromself-assessmentandcareerexplorationtobrandingyourselfandinformationalinterviewstoreacutesumeacuteandcoverletterwritingtogettinganinternshipandnegotiatingajobofferYourcareersearchisanon-goingprocessthatbeginsnowandevolvesthroughyourtimeintheCollegeofBusiness
TheCareer GuideisintendedtobeusedwiththeotherassistancetheCSCprovidesincludingprofessionaldevelopmentworkshopscareerbootcampsvisitingcompaniesindustrysessionsnetworkingopportunitiesandmeetingwiththeCSCstaffItrsquosnevertooearlytoscheduleanappointmentwithustobegindiscussingyourcareerpathandcareer-relatedtopics
YourcareerstartsnowWelookforwardtoworkingwithyouandhelpingguideyoutotheinternshipsandjobofyourdreams
pam Knowles Brandi Fuhrman tamara mitchellExecutiveDirector AssistantDirector CareerAdvisorforIndustryRelations
ldquoYour work is going to fill a large part of your life and the only way to be truly satisfied is to do what you believe is great work And the only way to do great work is to love what you dordquo
-steve Jobs
4 College of Business | Career Success Guide
PrEParinG
Integrity |Respect|Responsibility 5
Career Exploration
PREP
ARIN
g
selF-assessmentMeetwithacareeradvisorto
Identifyyourinterestsskillsvaluesandpersonalitycharacteristics
Takecareerassessmentsanddiscussresults
Evaluatemajorandcareeroptions
Developapersonalbrandtoguideyourcareerdecision
Constructareacutesumeacutehighlightingskillscontributionsandresults
maJor explorationConsideracademicoptionsbygatheringinformationaboutavarietyofmajors
Utilizeresourcestoconductresearchconcerningbusinessmajorsatbusinessoregonstateedu
gatherinformationfromupperclassmenandacademicadvisorstolearnaboutvariousacademicprograms
Identifymajorsthatfityourpersonalitytraitsinterestsvaluesandabilities
Meetwithanacademicadvisortodevelopaplanofstudy
Attendvariousstudentorganizationmeetingstohelpdetermineyourintersts
Selecting a major andor a career path might seem like a daunting task Use the following checklist to help determine your interests strengths and potential career paths
Career explorationIdentifyfutureoptionsbasedoninformationregardingavarietyofcareers
UtilizeresourcestoconductresearchaboutvariouscareersCSCwebsiteclubsinformationsessionsbusinessroundtablesandcompanyvisits
Networkbyconductinginformationalinterviewswithcareerprofessionalsinyourfieldofinterest
MeetwithaCSCrepresentativetodevelopacareerplan
gain relevant experienCeExplorepotentialcareersanddevelopskillsthatarerequiredtoachievesuccessObtainrelevantexperiencebyldquotestdrivingrdquopotentialcareersthrough
Internshipco-opjobopportunities
Undergraduateandgraduateresearchopportunitiesinyourfieldofinterest
Involvementincampuscommunityorprofessionalorganizations
Jobshadowingaprofessional
Volunteeropportunities
Internshipsco-opsandorfull-timejobsthatmatchyourinterestsExpandyourjobsearchbyconsidering
greenjobs(environmentallyfriendly)
Smallercompanies
governmentjobs
6 College of Business | Career Success Guide
Job Search StrategyBeforeyoustartsendingoutreacutesumeacutesusethefollowingactionplantoprepareforyourjobsearch
1 Know yourselF IdentifyyourinterestsvaluesandskillsBeabletocommunicateyourskillsandaccomplishmentstoemployers
2 have an aCtion planMakealistofcompaniesthatyouareinterestedinResearchcompaniesandtheiropportunitiesSetgoalsandtrackdeadlines
3 Create a presenCeClearlyarticulaterelevantskillsinyourreacutesumeacutecoverletterandLinkedInFocusonaccomplishmentsratherthanjobdescriptionsTailoryourdocumentstoeachjoborinternshipyouapplyforCreateathoroughLinkedInprofileChecksocialmediatoensureprivacysettingsportrayyouinthemostprofessionalway
4 get proFessional experienCeWorkpart-timevolunteerandgetaninternshipConsiderresearchunpaidopportunitiesandjobshadows Joinstudentorganizationsinyourfieldandbeactive
5 Be open-mindedBeopentoalltypesofindustriesandjobsthatwillleverageyourskillsetLookforjobsinavarietyofgeographiclocationsDonrsquotfocusonajobtitleinsteadlookattheskillsrequiredforaposition
6 Consider other organizationsNon-profitsgovernmentSmallandmedium-sizedcompanies
7 develop a networKConductinformationalinterviews JoinprofessionalassociationsandclubsLeveragesocialmediatoconnectwithprofessionalsinyourdesiredareaAttendnetworkingopportunitiesprovidedtoyoubytheCollegeofBusinessNetworkonLinkedIn
8 maintain presenCePeriodicallyreachouttocompaniesrecruitersandprofessionalsinyournetworkReachouttoemployerstwoweeksaftersubmittingyourreacutesumeacutetoseeiftheyreceiveditandtoreiterateyourinterestSendathankyounotewithinonedayofconnectingwithacontactorrecruiter
9 asK For helpAskyournetworkforadviceorleadsVisittheCSCandtalktoacareeradvisorLeverageyourpeersandprofessorsaboutopportunitiesoradvice
10 Be patient and positiveExpectyourjobserachtotakesixmonthsormorePeriodicallyfocusyourenergyonothertasksandorhobbiesTryadifferentapproachifyourcurrentoneisnrsquotworkingReachouttotheCSCforanyhelpyoumayneed
PREPARINg
Integrity |Respect|Responsibility 7
To find out what an industry company or position is really like talk with professionals in careers you are considering They can provide a sense of the real life experiences challenges opportunities and hidden demands as well as the drawbacksandlimitationsofthespecificcareerindustryorcompanyAninformationalinterviewisahighlyfocusedinformationgatheringsessiondesignedtohelpyouchooseorrefineyourcareerpathbygivingyoutheldquoinsiderrdquopointofviewItalsoallowsyoutoexpandyournetwork
Informational Interviews
Theinformationalinterviewallowsyouto
y gathervaluableinformationfromindustryprofessionalsoncareerplanningandjobsearchstrategies
y Discovertherealitiesofaparticularcareerfieldandwhatitisreallyliketoworkinagivenindustry
y Evaluatewhetherthecareeriscompatiblewithyourskillsinterestslifestyleandgoals
y Receivespecificsuggestionsonhowandwheretoacquiretheexperienceandknowledgerequired
y Developconfidenceininterviewingwithprofessionalsbydiscussingyourinterestsandgoals
y gainaccesstothehiddenjobmarketMorethan80ofqualityjobsaresecuredthroughnetworking
y Expandyournetworkinthefieldofinterestforfutureopportunities
y gainreferralstootherprofessionalsinthesamefieldforadditionalnetworking
how do i Find the ContaCts For the inFormational interviewUsuallyyouwilltalkwithapersonyoudonrsquotknowpersonallybuttowhomyouhavebeenreferredAskfriendsfamilymemberscolleaguesfacultymembersandformeremployersforareferralforaninformationalinterviewThismaysoundintimidatingbutmostpeopleactuallyenjoytalkingabouttheirjobsandgivingcareeradviceAlsoleveragetheAlumniConnectionsonLinkedIntofindBeaverAlumniinyourareasofinterest
the Best questions to asKin an informational interview (pick and choose)
Questionsabouttheinterviewer
WhatdoyoudoatthecompanyWhydidyoudecidetoworkhereWhatdoyoulikeaboutworkingherewhatarethechallenges
Questionsaboutthecompany
WhatarethemaingoalsofthecompanyWhatisthecompanycultureWhattypeofpeoplearesuccessfulherewhatqualitiesdotheyhaveWhatistheethicalpolicystandardofthecompany
Questionsabouthowtogetthejob
IsawXjobonthecompanywebsiteIsthissomethingIrsquodbeagoodfitforWhichisthebestwaytofindoutaboutopportunitiesWhichisthebestwaytoexpressinterestinthemWhatisthebestwaytokeepintouchwithyou
Yourcustomquestionsbasedonyourresearch
Incorporatetheresearchyouhavedoneonthecompany IncorporatewhatyouknowabouttheinterviewerAnycommonconnections Askquestionsthatleadtheconversationinadirectionwhereyoucandemonstrateyourstrengths
PREP
ARIN
g
8 College of Business | Career Success Guide
Whenestablishingyourpersonalbrand(onlineorotherwise)threeimportantquestionstoaskyourselfare y What makes me great y Whatmakesmeunique y What makes me compelling
IfyoucananswerthesethreequestionsbylookingatyouronlinebrandyouknowyouhavestartedtobuildasolidfoundationThekeytoanoutstandingpersonalbrandismakingsurewhoyouthinkyouarewhatyoudoandsayandhow others perceive you match
Personal BrandPREPARINg
strategies For developing a personal Brand1 put your best foot forwardWhetheritisdressingprofessionallyorresearchingacompanythoroughlybeforemeetingwiththem
puttingthetimeintomakeagreatimpressionwillpayoffintheend
2 define your own reputationLittlethingslikealwaysdressingappropriatelyandshowingupontimearenoticedandappreciatedDeterminewhatyouwanttoberememberedforandmakeithappenmdashthismaysetyouapartfromothers
3 google yourselfMakesureyouronlinepresenceisappropriatebysearchingyourownnameDeleteanythingthatwouldmakeyouuncomfortablediscussinginaninterview
4 use professional correspondenceEmailsshouldincludeaconciseandclearsubjectlinerelevantcontentandbefromanappropriateemailaddressVoicemailsshouldhaveaprofessionaltone
5 Keep your linkedin profile detailed and up to date RecruitersuseLinkedIntofindpossiblecandidatesfornewjobsKeytermsrelevanttoyourindustrywillallowcompaniestofindyourprofilemoreeasily
6 expand your linkedin network Connectingto10newpeopleeachweekonLinkedInwillexpandyourcontactsto500+withinayear
7 Check social media privacy settingsEnsureonlywhatyouwantsharedisviewableSocialmediasiteswillsometimeschangesettingswithoutgainingyourapproval
8 Be positive WhetheronlineorinpersonmakesurewhatyousayandhowyouinteractwithothersispositiveNoonewantstohirearudeornegativepersonWhenpostingtosocialmediasitesmakesureyouarepositiveandupliftingaspostscanbesharedandre-tweetedbeyondyourintendedaudience
9 Be consistent UsethesamenameonlineasyouwouldwhenapplyingforajobThisconsistencywillallowyourpersonalbrandbasetobemoreeasilyaccessed
10 Be honest NeverlieaboutyouraccomplishmentsoraccoladesYouwilllosecredibilityifemployersfindoutyouprovidedfalseinformationormisrepresentedyourself
Who i think i am
What i say and do
Perceptions of others
personalbrand
Integrity |Respect|Responsibility 9
CHOOSE WISELY Choose the Enterprise Management Training Program This tells the world yoursquore serious Serious about learning how to run a million-dollar business serious about joining an industry leader and serious about having fun with a team thatrsquos as motivated as you Thatrsquos why BusinessWeek magazine keeps naming us to their list of ldquoBest Places To Launch A Careerrdquo
ITrsquoS TIME TO TAKE A BIG STEP GOgoenterprisecom
Doug RiceTalent Acquisition Manager
driceeraccom503-612-8117
10 College of Business | Career Success Guide
aPPLYinG
use a power statement
use action words to highlight skills
Be specific
tailor your reacutesumeacute for each position
highlight accomplishments instead of duties
avoid these words
remove all skills on your reacutesumeacute that are not transferrable or will not be used in the job for which you are applying
include these sections
determine which other sections to include
avoid using more than one font
Fold your reacutesumeacute into four sections to see if your text is evenly spaced and can be easily skimmed
ask someone to review your reacutesumeacute
include discipline-specific information
Reacutesumeacute TipsPowerstatement=actionverb+shortdescriptionofatask+
resultsquantifiedinpercentagesnumbersandconcrete
achievements
Me ChanceDevelop HardFirst TimeLearning Myself
EducationWorkExperience
AccountingIncludegPABISDemonstrateexperiencewithcomputersandsoftwareMarketingUseasmallpersonallydesignedlogo
ObjectiveSummary
CommunityInvolvementAccomplishments
AwardsActivities
Integrity |Respect|Responsibility 11
APPL
YINg
CommuniCationpeople sKills AddressedContractedEditedInterviewedObservedReinforcedAdvertisedConveyedElicitedInvolvedObtainedReportedArbitratedConvincedEnlistedJoinedOutlinedResolvedArrangedCorrespondedExplainedParticipatedRespondedArticulatedCreatedExpressedLedPersuadedSoldAuthoredDebatedFormulatedLecturedPresentedSolicitedClarifiedDefinedFurnishedListenedPromotedCollaboratedDevelopedHelpedProposedSpokeCommunicatedDirectedIdentifiedMarketedPublicizedSuggestedComposedDiscussedIncorporatedMediatedReadSummarizedCondensedDispatchedInfluencedModeratedReasonedSynthesizedConferredDistinguishedInteractedMotivatedReconciledTranslated
Creative sKills AbstractedCustomizedEstablishedInitiatedModifiedRevitalizedActedDesignedExploredInnovatedOriginatedShapedAdaptedDevelopedFashionedInstitutedPaintedSharedBeganDevisedFormulatedIntegratedPerceivedSetCombinedDirectedFoundedIntroducedPerformedSolidifiedComposedgeneratedInventedPhotographedSolvedConceptualizedDisplayedIllustratedLaunchedPlannedSynthesizedCondensedDrewImaginedMemorizedPublishedVisualizedCreatedEntertainedImportedModeledRevisedWrote
managementleadership sKills AccentuatedControlledEstablishedIncreasedOversawRestructuredAdministeredConvertedEvaluatedInitiatedPerformedReviewedAdvancedCoordinatedExecutedInspectedPlannedSalvagedAnalyzedCutExpandedInstitutedPresidedSavedAppointedDecidedFine-TunedLedPrioritizedScheduledApprovedDelegatedgeneratedManagedProducedSecuredAssignedDevelopedHandledMergedQuadrupledSelectedAttainedDirectedHeadedModeratedRecommendedStreamlinedChairedDoubledHiredMotivatedRecoveredStrengthenedConsideredEliminatedHostedNavigatedRecruitedSupervised
researCh sKills AnalyzedCritiquedExaminedObservedScannedBrandedDecidedExperimentedInspectedOrganizedStudiedCataloguedDetectedExploredInterpretedPerceivedSolvedClarifiedDeterminedExtractedInterviewedPublishedSummarizedCollectedDiagnosedExtrapolatedInventedRecognizedSurveyedCompiledDifferentiatedFormulatedInvestigatedSynthesizedComparedDocumentedgatheredLinkedResearchedSystematized
FinanCial sKills AdministeredAuditedCorrectedForecastedMeasuredReconciledAdjustedBalancedDecreasedIncreasedNettedReducedAllocatedBudgetedDetailedPlannedResearchedAppraisedComputedDevelopedProgrammedSolvedCalculatedDeterminedMaintainedPreparedRetrieved
Reacutesumeacute Action Words
helping sKills AdaptedAttendedDevelopedFamiliarizedMentoredRepresentedAdjustedCaredFurtheredMotivatedResolvedAdvisedClarifiedDiagnosedguidedPerceivedSafeguardedAdvocatedCoachedDirectedHelpedPreventedServicedAidedCollaboratedEducatedIntegratedProvidedSimplifiedAnsweredContributedEncouragedInsuredReferredSpokeArrangedCooperatedEnsuredIntervenedRehabilitatedSuppliedAssessedCounseledExpeditedLedRelatedSupportedAssistedDemonstratedFacilitatedListenedRendered
organizationaldetail sKills AccomplishedComparedExecutedLoggedProvidedRoutedAchievedCompiledFacilitatedMaintainedPurchasedScheduledApprovedCompletedFiledRecordedScreenedArrangedConfiguredFollowedMonitoredRegisteredStandardizedCataloguedCorrectedObtainedReservedSubmittedChartedCorrespondedgeneratedOperatedRespondedSuppliedClassifiedDispatchedImplementedOrderedRetainedSystematizedCodedDistributedIncorporatedOrganizedRetrievedTabulated
teaChing sKills AdaptedCommunicatedEmpoweredFocusedInstructedSimulatedAdoptedConductedEnabledguidedInventedStimulatedAdvisedCoordinatedEncouragedIndividualizedMotivatedTaughtBenchmarkedCounseledEnlightenedInfluencedPersuadedTestedBriefedCritiquedEvaluatedInformedSchooledTrainedClarifiedDecidedExplainedInitiatedShapedTransmittedCoachedDevelopedFacilitatedInstilledSharedTutored
teChniCal sKills AdaptedComputedDeterminedMaintainedRectifiedRestoredAppliedConservedDevelopedOperatedRe-designedSolvedAssembledConstructedEngineeredOverhauledRe-engineeredSpecializedAutomatedConvertedFabricatedPrintedRegulatedStandardizedBuiltDebuggedFortifiedProgrammedRemodeledStudiedCalculatedDesignedInstalledRebuiltRepairedUpgraded
manual sKills AssembledBuiltDroveMovedPulledSkilledBoundControlledFedOperatedTendedBentDrilledHandledPerformedRetooledWorked
Usethislistofverbstodescribeyourskillstoanemployerwhencreatingyourreacutesumeacutecover letter and application materials
12 College of Business | Career Success Guide
Reacutesumeacutes What Not To Do
ChrisConstantine
1800PolkAvenueCorvallisOR97331
2smart4ugmailcom
TELEPHONE(541)749-0000
objective
Tousemyskillsandexperienceinarewardingpositionwithyourcompany
education
osuBS in Marketing __
gPA375
Corvallis high schoolDiploma2009-2012
employment
Cafeacute yumm Assistant2008ndash2009
IescortedcustomerstotheirtablesandarrangedtheirseatingpresentedmenusandansweredquestionsaboutmenuitemsIhaveexcellentcustomerserviceskills
orgon state universityOfficeWorker2011ndashPresent
y Completedavarietyofwrittenprojectsandpresentedworkstatustosupervisor
gt Createdofficemanuals
gt Typedminutes
gt Wrotepamphlets
y Maintainedofficeschedulingandeventcalendars
gt Enteredeventsoncalendar
gt Enteredpersonwhoscheduleeventoncalendar
leadership
Iwasvicepresidentofsalesclublastyear
awards and recognition
Member sales Club
Member Finance Club
Computer skills
MicrosoftWord
1
23
4
56 7 8
910
1112
13 1415
1617
18
APPLYI Ng
When writing and formatting a reacutesumeacute consider the following sample and corresponding notes of what not to do
Integrity |Respect|Responsibility 13
1 Drawattentiontoyournamebyincreasingitsfontsizebyatleast2pointsmorethanthefontsizeusedthroughouttherestofthereacutesumeacute
2 AvoidcreatinganegativeimpressionUseyourstudentemailoraprofessionalemailwithyourfirstandlastname
3 Labelslikelsquotelephonersquoandlsquoemailrsquoarenotneeded
4 genericobjectivestatementsdonotcommunicateanythingmeaningfultotheemployerTheirpurposeistodemonstrateaclearcareergoalanduniqueabilitiesthattheapplicantwillbringtothepositionIfyouchoosetoincludeanobjectivestatementensureitiscustomizedtothepositionyourareapplyingfor
5 Centeringallreacutesumeacutesectionswastesvaluablespaceandcanmakeitdifficulttodiscernheadingsfromcontent
6 Spelloutthenameofyoureducationalinstitution
7 Usetheexactandunabbreviateddegreetitle
8 Includethegraduationyear
9 IncludegPAonareacutesumeacuteasapplicablegenerallyincludeitifitis30AccountingstudentsareexpectedtoincludegPA
10 Afteryourfirstyearofcollegeiscompletedremovehighschooleducationandexperiencefromthereacutesumeacute
11 Writeyourreacutesumeacuteinthirdpersonpoint-of-viewThismeansthereshouldbenopersonalpronouns(Imemyyouyour)inthereacutesumeacute
12 Descriptionsofworkperformedshouldbebulletedanddemonstrateresultsandcontributions
13 Proofreadyourreacutesumeacuteforspellingmistakes
14 Placethemostrecentexperiencefirstineachsection
15 Whilebulletsareanexcellentmethodofconciselyrepresentingexperienceusingatieredsystemofbulletsisconfusing
16 Usethespaceonyourreacutesumeacutemoreeffectivelybyrestructuringsentencesintosimplefacts Vice President Sales Club2014
17 PlacecorrectinformationineachsectionIftheinformationdoesnrsquotfitthesectiontitlerenamethesectionThissectioncouldberenamedldquoProfessionalAssociationsrdquo
18 ItisexpectedthatbusinessmajorswillbeabletouseMicrosoftOfficeprogramsOnlyincludesoftwareprogramsthatshowahigherlevelofcomputermastery
APPL
YINg
14 College of Business | Career Success Guide
Reacutesumeacute Samples
APPLYI Ng
M
atthew Sm
ith m
atthewsm
ithyahoocom
(503) 555-5555 2525 C
rystal Court Salem
Oregon 97304
______________________________________________________________________________ E
DU
CA
TIO
N
Oregon State U
niversity Corvallis O
regon
Expected June 2016
Bachelor of Science B
usiness Adm
inistration Marketing
Minor Entrepreneurship
MA
RK
ET
ING
PRO
JEC
TS
Market R
esearch Class Project
Spring 2014
Form
ulated and compiled data for inclusion in a statistical analysis report
Perform
ed relative analyses based on advertising models including radio television Internet
print brochures direct mail cam
paigns catalogs sales force efforts annual reports
With the cooperation of sales representatives conducted independent research on tw
o major
retailers to determine the effectiveness of several m
arketing strategies
Integrated findings into comprehensive m
arketing research reports
Brand M
anagement C
lass Project
Fall 2013
D
eveloped a proposal to create a brand identity for local non-profit
Responsible for the creation and preparation of the copy of brochure for youth guidance cam
p
Prepared branded slide show and video for m
arketing campaigns
WO
RK
EX
PER
IEN
CE
Ivey Performance M
arketing Public Relations Intern
Sum
mer 2014
R
esponsible for the research on the Spain and Am
erican metal trade
Prepared status report and presented in press release for several com
panies
Responsible for m
eeting with clients of various industries and com
pany cultures U
lta Beauty C
ampus R
epresentativeAm
bassador
2012-2013
R
esponsible for the representation of brand for new cosm
etic products on campus
W
orked with the advertiser to increase sales of cosm
etic products
Updated database by feeding the reports of the activities
D
esigned presentations and demonstrated the product on cam
paign promotions
AC
AD
EM
IC H
ON
OR
S amp A
CT
IVIT
IES
D
eanrsquos List ndash Spring 2012 Fall 2013 Winter 2014
M
arketing Club M
ember 2012-C
urrent
Am
erican Marketing A
ssociation Mem
ber 2013 - Current
CO
MPU
TE
R SK
ILL
S Social M
edia Facebook Twitter LinkedIn Pinterest Instagram
Google+ Y
ouTube Softw
are Adobe H
TML M
icrosoft Project
Nam
e Address
Phone Num
ber Em
ail address LinkedIn address
O
bjective This is an optional section of your resum
e outline Tell the employer the specific position in w
hich you are interested
Education
College City State Degree M
ajor honors expected graduation date O
nly list your college education (No High School) List Colleges in reverse chronological order (m
ost recent first) including study abroad
Summ
ary of Qualifications
Summ
arize your best selling point relevant experience skills and personal qualities U
se specific examples of w
hat you have done to showcase your skills
Experience
This is an important part of the reacutesum
eacute Here you can list your previous employm
ent history and other relevant experience including internship volunteer organizational leadership List in reverse
chronological order Think broadly ndash student involvement and m
ajor school projects are appropriate
Achievements
If you have any special achievements you w
ould like to announce you can use this section Exam
ples Awards scholarships presentations honors
Special Skills
If you have specific skills that relate to the position you can create a special skills section Skills can include fluency in another language and com
puter skills
References You should leave this section out altogether References are not required at this stage and stating the
ldquoreferences are available upon requestrdquo is assumed If you are applying for a position that asks for
references provide them on a separate sheet titled References
Additional O
ptional Sections You can add additional sections of your reacutesum
eacute outline such as Leadership Volunteering Comm
unity Involvem
ent or Honors Layout ndash The layout you choose depends on w
hat you want to em
phasize on your reacutesumeacute
Chronological layout focuses on employm
ent history Functional focuses on transferrable skills Font ndash Choose a com
mon font and m
edium range font-size betw
een 10-12 pt Decide how you w
ant to highlight section headings Som
e people use bold and a larger font size (14-18 pt) to highlight their nam
e on the reacutesumeacute
sample reacutesum
eacute outlinesam
ple reacutesumeacute highlighting Coursew
ork
Integrity |Respect|Responsibility 15
ANN
A MILLER
EDUCATIO
N
Bachelors of Science in Finance O
regon State University Expected Graduation
GPA 378 Fall 2015
SUM
MARY O
F SKILLS
Budget Developm
ent and Managem
ent ndash Three yearsrsquo experience streamlining and m
anaging organizational budget of local fast food franchise Financial Investm
ents ndash Participated in a student-led organization that actively manages a $12 m
illion equity portfolio on behalf of the O
regon State University Foundation
Leadership ndash Served as an elected mem
ber of Weatherford Hall Council governing activities and resolving
concerns of 2400 students
RELEVANT EXPERIEN
CE
Cafeacute Yum
m Corvallis O
regon 2012 ndash Present Assistant M
anager middot In cooperation w
ith owner m
anage organizational budget to serve a comm
unity of over 50000 people middot Participates in panel to interview
new em
ployees and produces weekly personnel schedule
middot Train approximately tw
o employees per m
onth resulting in new hires achieving a high level of com
petency in new
duties O
regon State Investment Group 2013-Present
Domestic Fund Portfolio M
anager middot Accountable for valuing and analyzing com
panies within dom
estic sector for possible investment
opportunities middot W
ork with team
of students to manage m
ore than $1 million of investm
ents Delta Gam
ma Sorority
Finance Chair 2013 ndash 2014 middot Collaborated w
ith other club mem
bers to execute philanthropy project to help local schools middot Responsible for m
anaging fundraising budget and goals of $5000 per term for local organizations
AW
ARDS amp RECO
GNITIO
N
M
ember Beta Gam
ma Sigm
a Honor Society 2013 - Present O
regon State University Deanrsquos List 2011 ndash Present
Recipient Outstanding Business Student of the Year 2013
CO
MM
UN
ITYLEADERSHIP INVO
LVEMEN
T
Relay for Life 2010-Present
W
eatherford Hall Council 2013 ndash Present
Boys amp Girls Club 2013 ndash 2014
Am
erican Red Cross 2011 ndash 2012
1418 Grant Street C
orvallis OR
97330 | (541) 737- 6789 | amiller
onidoregonstateedu | ww
wlinkedincom
inannamiller
JOSEP
H H
ERN
AN
DEZ
14188 Campus W
ay | Corvallis OR 97330 | (541) 123-4567 | jhernandez
onidoregonstateedu
OB
JECTIVE
Educated business information system
s professional with four years training and experience seeking position w
ithin the Inform
ation Technology field
EDU
CATIO
N
Oregon State U
niversity Bachelors of Science in Business Inform
ation Systems Expected 2015
GPA
367 W
OR
K EX
PER
IENCE
Daim
ler Information System
s Intern
Portland O
R
June 2013 - Decem
ber 2013
Provided front-line inform
ation technology support for a company of 20000 em
ployees in more than three
geographic markets
M
aintained exceptional standards of customer service receiving recognition from
clients and vendors for quickly resolving IT issues
W
orked with a team
to perform process analysis on data w
arehouse systems thereby decreasing custom
er w
ait time by 10
Maxim
Staffing Adm
inistrative Assistant
Portland O
R
January 2011 ndash September 2012
M
aintained accurate digital records for an average of 400 calls per day continually met or exceeded daily
goals
Assisted w
ith planning and carrying out events for a staff of 60 people
Regularly created documents designed m
arketing materials and produced w
eb content using Microsoft
Office Suite and A
dobe Suite software
Server Aqua
Corvallis O
R July 2010 ndash January 2011
Recognized for polite helpful and courteous custom
er care
Utilized com
puter to check work schedule com
plete time sheets and m
onitor online customer evaluation
forms
Ensured accuracy w
hen operating cash register and assisting with inventory control and ordering
COM
PU
TER SK
ILLS
Process Analysis
HTM
L Com
puter-based Auditing
Data W
arehouse Systems
JAV
A
Data M
ining
SQL
TCPIP E-Business Concepts
ACTIV
ITIES
Volunteer Elementary School A
sthma Prevention Program
Corvallis
2012 ndash 2013 Inform
ation Systems Tutor O
regon State University Corvallis
2011 ndash Present
APPL
YINg
sample Functional reacutesum
eacute sam
ple Chronological reacutesumeacute
16 College of Business | Career Success Guide
APPLYI Ng
Jessica Chen
987 Southwest 2
nd Street bull Corvallis OR 97333 bull (541)123-4567 bull jessicachen
gmailcom
EDU
CATION
O
regon State University
Anticipated July 2016 Bachelor of Science Business Adm
inistration Managem
ent Bachelor of Science Business Adm
inistration International Business Aarhus School of Business U
niversity of Aarhus
Fall 2015 Study Abroad
W
ORK HISTO
RY Best Buy Sales Consultant
January 2013 ndash August 2014 Salem
OR
Ensured excellent custom
er service by offering technological solutions to individual and corporate custom
ers and responding to client phone requests
Met or exceeded com
pany quarterly sales quotas by 10 ndash 15
Adhered to com
pany policies as written in Em
ployee Policy Guide
Safeway Courtesy Clerk
January 2012 ndash Decem
ber 2012 Corvallis O
R
Helped customers feel valued by quickly fulfilling client requests and thereby reducing w
ait times
Assisted approxim
ately 150 customers per day w
ith transporting purchases to their cars
Monitored shelves and restocked product w
hen levels decreased below 50
capacity
LEADERSHIP EXPERIENCE
Student-Athlete Oregon State U
niversity Wom
enrsquos Rowing
2012 ndash Present
M
aintained high level academic perform
ance and developed time m
anagement skills w
hile training or com
peting six hours per day during the school year
Collaborated with team
mem
bers from diverse backgrounds in order to com
pete in Pac- 12 Rowing
Championships
Student Coordinator Oregon State U
niversity Earth Day of Service
2012
Planned an eight hour service project in conjunction w
ith Corvallis Parks and Recreation
Supervised over 100 volunteers removing invasive plant species at Dunaw
i Creek Boardwalk natural
area CO
MM
UN
ITY amp CAM
PUS IN
VOLVEM
ENT
M
ember O
regon State University Finance Club 2014 ndash Present
M
ember O
regon State University M
anagement Club 2013 ndash Present
Volunteer Jackson Street Youth Center 2012 ndash 2014
Coach Corvallis City Youth Baseball 2011 - 2013
LANG
UAG
ECOM
PUTER SKILLS
Fluent in M
andarin
Proficient in Adobe Creative Suite AW
ARDSHON
ORS
O
regon State University Honor Roll 2012-2014
Bernie Newcom
b Scholarship 2012-2014
CLIN
T R W
ILLIAM
S crw
illiams
gmailcom
(541) 123-4567 w
ww
linkedincominclintrw
illiams 2200 South G
arfield Street Corvallis O
R 97330
PR
OFESSIO
NA
L SUM
MA
RY
Goal-oriented high-energy supply chain m
anagement professional w
ith five years experience solidifying business relationships and stream
lining data processes in the public sector Adept at procurem
ent logistics and transportation com
modity m
anagement and finance H
ighly effective trainer and staff motivator com
mitted to
collaboration quality productivity and efficiency Sales amp
Operations Planning
Business Developm
ent Planning amp
Logistics
Inventory Managem
ent C
ontract Adm
inistration C
omm
unications amp N
egotiations
Business Leadership C
APEX
Managem
ent Process Im
provement
ED
UC
ATIO
N
Oregon State U
niversity Corvallis O
R
Expected July 2017
Masters of Business A
dministration in G
lobal Operations
362 G
PA
Oregon State U
niversity Corvallis O
R
July 2010
Bachelors of Science in Accounting
387 GPA
RELEV
AN
T EXP
ERIEN
CE
Horizon R
estoration Portland OR
August 2010 - Present
Operations M
anager
Developed business strategy through a com
prehensive analysis of financial and operational key perform
ance indicators while accounting for variance and em
ployed plan through inclusive team
goal setting
Implem
ented a system of process im
provement through collaborative perform
ance evaluations and results-focused goal setting for seven project m
anagers
Created and presented quarterly business unit analysis to com
municate com
pany performance trends
and achievement of benchm
arks
CB
S Interactive Portland OR
June 2010 ndash August 2010
Business amp Finance Intern
C
alculated liquidity solvency and profitability ratios for Pacific Northw
est division of the company
W
orked with a team
to identify research and document key variances for M
IS projects
Identified and assisted in the correction of inconsistencies in process or accounting treatment
resulting in a reacquisition of $30000 in funds for materials
A
ssessed with the preparation of m
onthly financial presentations decks financial dashboards metric
analysis and rate volume analysis for the departm
ent
CO
MM
UN
ITY INV
OLV
EMEN
T
Habitat for H
umanity Portland O
R
2014
Assisted w
ith connecting agency to sponsors thereby raising over $400000 in materials for new
hom
es
Constructed three hom
es with C
BS Interactive Habitat for H
umanity Team
Mercy C
orps Northw
est Corvallis O
R
2008 ndash 2010
Partnered w
ith the Asian Pacific N
etwork of O
regon to operate a food drive benefitting 25000 clients
Served as a m
ember of the O
regon Asset Building C
orps to introduce sustainable change among low
-incom
e comm
unities recruit comm
unity volunteers and establish sound fiscal policies
sample Chronological reacutesum
eacutesam
ple Combination reacutesum
eacute
Integrity |Respect|Responsibility 17
Portfolio Development
Compiling a portFolioThroughoutyourindustryandacademicexperiencesyoushouldcompilesignificantworktoincludeinyourprofessionalportfolioOnceyoubegindevelopingtheportfolioyoucaneasilyaddadditionalworkthatappropriatelyrepresentsandshowcasesyourskillsandqualifications
weB portFoliosWebportfoliosarehostedonlineandareaninteractivewebpageThebiggestbenefitofawebportfolioisitsaccessibilityEmployerscanaccessthewebportfolioatanytimebyvisitingthewebportfoliorsquoswebaddressSeveralonlinesitesallowstudentstocreateandhostattractiveprofessionalportfolioswixcom weeblycom sitesgooglecom styleportfolioscom coroflotcom
PortfoliosareanessentialjobsearchtoolfordesignmajorsAportfolioisacollectionofdocumentsandotherworksamplesorganizedinsomeformofcaseorbinderThepurposeistoshowcaseyourqualitiesandskillsasajobcandidateKeepinmindthataprofessionalportfolioshouldcontainonlyyourbestworkthatisrelevanttothepositionfield you are applying for
APPL
YINg
18 College of Business | Career Success Guide
y RemembertoshowprocessCreateseveralpagesforeachprojectthatshowshowyouprogressedfrombeginningtoendMakesurethearrangementofyourimagesanddiagramsareorganizedonyourpagesothereisanaturalflowanditrsquoseasytofollow
y SomeprojectsmaybeverytactileYoumaywanttoreproducetheseprojectstoincludeonyourpageorconsiderbringingthesephysicalprojectstoyourmeetingiftheemployerwantstoseeyouractualwork
y RemembertoincludereflectionstatementswitheachprojectthatgivenecessarybackgroundforthereaderAddinformationaboutwhytheprojectwascompletedchallengesyouovercamesuccessfullywhatyoulearnedandwhatskillsyoumasteredAddpertinentdetailsabouttheprojectDescribetheinspirationbehindtheproject
Professionalartifacts
Self-directedartifacts
Closingpagethankyoupage
hard Copy portFoliosDevelopingahardcopyportfolioinvolvescreatingadigitalportfoliothatisthenprintedandinsertedintoahardcopycaseYoucanuseanycomputerprogramyouarecomfortablewithtodevelopyourportfoliopagesPowerpointandAdobeInDesignPhotoshoparecommonlyused
step 1 planning
Decidewhatprogramyouwillusetodesigndevelopyourportfoliopages
DecideonsizeofpagelayoutandsizeofportfoliocaseCommonsizesare85X11rdquo11X14rdquoor11X17rdquoIfyouhavealotoflargeprojectswithsmalldetailsalargercasewillbemoreappropriateChooseacasethatyouarecomfortablewithcarryingandpresenting
step 2 selecting
SelectwhichportfolioartifactsyouaregoingtoincludeinyourportfoliofromthefollowingthreecategoriesChoosenomorethan10artifactsAimforqualityratherthanquantityincludeonlyyourbestwork y academicIncludeyourmostsuccessfulcourseprojectsfromyourcoursework
y professionalReacutesumeacutelettersofrecommendationprofessionalexperienceshownvisuallyperformanceevaluations
y self-directedAnyreproducedworkorworkdoneonthesideawardsscholarshipsleadershipdocumentationvolunteerworkartwork
OnceyoursquoveselectedwhichportfolioartifactsyouwanttoincludeconvertallworkintodigitalformatForphysicalpiecestakephotosoftheworkForflatpiecesscantheworkForyoursignificantexperiencescapturewithphotographs
step 3 organizing
ThenextstepistodevelopyourportfoliooutlineDecidewhereeachartifactisgoingtobeincludedConsiderthefollowingpageorder
intro pageThispageintroducesyouItshouldconsistofyournametitlemajorandbrandmarkTableofcontentsListskeypagesinyourportfoliowithpagenumber
design philosophypurpose statement Thiscantakemanyforms(designphilosophyprofessionalstatementbioaboutmepersonalcatchphrasecareerobjectiveetc)
reacutesumeacuteItcanbeaPDFofyourhardcopyreacutesumeacuteorthesamecontentinanewlayout
divider pagesIncludedividerpagesthatintroduceeachsectionofyourportfolioy AcademicprojectsChoose3-5keyacademicprojectsStartwiththemostrelevantones
y EachprojectcantakeupafewpagesRememberthesepagesaregoingtobeprintedsomakesureyoudonrsquotcramtoomuchononepage
Portfolio Development
APPLYI Ng
Integrity |Respect|Responsibility 19
step 4 designing
IncorporatethebasicprinciplesandelementsofdesignwhencreatingyourpagelayoutsConsidertheruleofthirds(thirdblankspacethirdtextthirdvisual)
CreatingabrandmarkAbrandmarkisavisualpresentationofyouasyourownbrandThiscanbeasymbollogoiconorrepetitivevisualelementthatispresentedthroughoutyourportfolioBybrandingyourselfyouarecreatingaperceptionaboutwhoyouareandthequalityofworkyoucanproduceBesureyourbrandmarkisvisibleoneverypageandeachpagerepresentsaclearconsistentbrandidentity
REMEMBERYourportfoliodesignshouldbeconsistentwithyourbrandpackage(whichincludesyourreacutesumeacutecoverletterbusinesscardandwebportfolio)Thegoalistohaveaconsistentbrandidentityinallyourwork
step 5 printing
TimetoprintandputitalltogetherOnceyourportfolioiscompletebesuretopracticehandlingitandpresentingyourpages(especiallyifyouchosethelargerportfoliocase)
AnadditionalstepistocreatealeavebehindportfolioforemployersForexamplean85X11rdquoreprintofyourpagesthatareboundtogethercanbeleftbehindwithemployersYoucanalsosaveyourworkonaCDandleaveitbehindMorecommonlyyoucandirectemployerstoyourwebportfolio
PrintingisavailableatOSUStudentMulti-MediaServices(theyscanandprintstudentportfoliopagesfreeofcharge)CorvallisCustomorFedExPortfoliocasescanbepurchasedatportfolios-and-art-casescomorfromotheronlinesources AP
PLYINg
KNOWYOURAUDIENCEThegoalofyourportfolioistoshowyouFITwithintheorganizationyouaretargetingIfthecompanyyouaretargetingisknowntobeinnovativetrendyandfashion-forwardyourportfoliostyleshouldalsobeIfthecompanyismoretraditionalandformalyourportfoliostyleshouldreflectthesamestyle
20 College of Business | Career Success Guide
Cover Letter
Your Street AddressCity State ZIP
Date
First and Last Name of PersonTitleCompanyStreet AddressCity State ZIP
Dear MrMs Last Name
Opening paragraph In the first paragraph state the reason for the letter the specific position you are applying for and indicate how you heard about the position
Second (and possibly third) paragraph Use the next one to two paragraphs to explain why you are interested in the position and the company Use specific examples to show how you are qualified for the position If you have had relevant work experience point out the specific achievements or unique qualifications from those roles If you have experience in your academic classes such as class projects use those examples as well
Closing paragraph The last paragraph should include your desire to personally interview for the position You should also refer the reader to your reacutesumeacute which summarizes your experience and qualifications Close your letter with a statement that will encourage the company to respond
Sincerely
Your Signature
Your NameEnclosure
tips1 CustomizeMakesureeachcoverletteristailoredspecificallytothepositionyouareapplyingfor
2 Be positive TelltheemployerabouttheexperiencesyouhavethatmatchtherequiredqualificationsforthejobDonothighlightqualificationsyoudonothave
3 Be conciseThisisnevertobelongerthanonepage
4 Be honest Donotembellishyouraccomplishmentsskillsorqualifications
5 FormatMakesurethatthefontstylesizeandcolorareuniformforpresentation
6 proofread ThecoverletterisoftenthefirstsampleofyourwritingthatanemployerseesMakesurethatyouproofreadforspellinggrammaticalandpunctuationerrors
APPLYI Ng
The purpose of a cover letter is to introduce yourself and show how your backgroundfitstheparticularpositionandoremployeryouareapplyingtoItprovidesanopportunitytoexpandonpointsfromyourreacutesumeacutethatyoufeelareespeciallynoteworthyorspecifictothejobdescriptionThisisalsowhereyoushouldexplainanythingodd(gapsintimelinelowerGPAetc)
Integrity |Respect|Responsibility 21
AreferencesheetisusedtosharealistofpeoplewhocanelaborateonyourexperienceandskillstopotentialemployersReferencesarenotpartofyourreacutesumeacuteThisisaseparatedocumentPeopletoconsiderhavingonthislistcaninclude
y Pastemployers(bosses)y Professorsy Advisors
a Few things to notey Usethesameheadingasinyourreacutesumeacutey Keepthelistto3-4individualstotaly Theindividualsshouldknowenoughaboutyoutobeabletospeaktoyourcharactery Youshouldchoosethosewhowillpositivelyreflectyourskillsandabilitiesy Askpeoplepermissiontobeareferencepriortoaddingthemtoyourlisty Donotusefriendsorfamilymembersuseonlyprofessionalreferences
References
Your NameAddressPhone numberEmailLinkedIn Address
References
NameJob TitleCompanyAddressPhone numberEmail address
NameJob TitleCompanyAddressPhone numberEmail address
NameJob TitleCompanyAddressPhone numberEmail address
APPL
YINg
22 College of Business | Career Success Guide
Follow up with interviewer(s) send a thank you letter that restates your skills and interest in the company within 24 hours of the interview
intErviEWinGresearch the employer to prepare for your interviewa Current newsb employer initiativesc position you are applying ford Company strengths weaknesses opportunities
and threats (swot analysis)
prepare five or more stories using the star method (see page 24)
make a great impression Be on time dress professionally make eye contact give a firm handshake be positive confident and listen to what the representatives have to say
always ask questions about the employer and position make sure you are not asking about things easily found on their website again do your research also avoid asking about salary and benefits
Integrity |Respect|Responsibility 23
traditional interview Thistypeofinterviewincludesbroad-basedquestionstoseeifthecandidatehastheskillstoperformthejobandtodeterminewhetherornottheyareafitforthecompanyBepreparedtoanswertraditionalinterviewquestionsinastraightforwardmanner
y Whydidyouchooseyourmajory Tellmeaboutyourself(keepthisto2-3minutes)y Whatareyourstrengthsandweaknessesy Whydoyouwanttoworkhere
Behavioral interview
BehavioralinterviewsarebasedontheideathatpastbehavioristhebestindicatoroffutureperformanceManycompaniestodayusethistypeofinterviewQuestionsforbehavioralinterviewsusuallystartwithldquoTellmeaboutatimewhenrdquoWhenansweringandpreparingfortheseinterviewsfollowtheSTARformatonpage24
Case interview CaseinterviewsaretypicallyusedbyconsultingcompaniesinvariousindustriesaswellasbankingandfinancialfirmsThisspecifictypeofinterviewisleveragedtotestthecandidatersquosanalyticalcommunicationproblemsolvingandadaptabilityskillsetsTypesofcaseinterviewsincludewrittencasesbusinesscasesandbrainteasers
phone interviewAphoneinterviewisusuallythefirstinterviewmanycompaniesuseasascreeningprocessforcandidates Hereareafewtips
y UsealandlinewhenpossibleIfyouuseacellphonemakesureyouareinaquietareawithgoodreception
y Providedetailedandspecificanswersjustasyouwouldinpersony Beprepared
video interviewIfyouareinterviewingwithacompanyandareunabletotraveltothesiteavideointerviewmaybearranged
y Dressprofessionallyasyouwouldforanon-siteinterviewy PracticebyrecordingyourselforutilizetheCSCresourcesy Chooseaquietareatointerviewwhereyouwillnotbedisruptedy giveyourselfplentyoftimetosetupequipmentsothatyouarereadytogoatinterviewtime
y Whenspeakingfocusyoureyesonthevideocameranotonyourscreensothatyouappeartomakeeyecontactwiththeinterviewer
inFormational interview Readaboutinformationalinterviewsonpage7
Types of Interviews
INTE
RVIEW
INg
SuccessfullymanaginganinterviewiskeytogettinganyjobTheinterviewprovidesemployerswithanopportunitytogettoknowyourpersonalityandtocloselyexamineyourverbalcommunicationskillsWhatyousaymdashandhowyousayitmdashiscriticaltoanemployerrsquosassessmentofyourldquofitrdquowithacompanyNonverbalbehaviorduringinterviewsisalsoaformofcommunicationAninterviewisanaturallyanxietyproducingsituationInordertodoyourbestmakesureyouprepare and practice Below are several different types of interviews you may experience
24 College of Business | Career Success Guide
Behavioral interview example ldquoDescribeatimewhenyouhadtosolveaproblemrdquo
STAR Method
SitUatiOnDescribethesettinginwhichyourexampletakesplaceWhatwasthesituationWhatwereyoudoingWhowereyouworkingwithWhatwereyouworkingon
Answer ldquoDuring my role as an intern at Company X I was responsible for managing all of the details for events and supervised a group of five for hosting eventsrdquo
taSKExplaintheldquoproblemrdquoandwhatyouneededtoaddressWhatwasthegoalyouwerestrivingforOrtheproblemyouweretryingtosolve
Answer ldquoAfter reviewing past reports I found that event attendance had dropped by 20 over the past few years I wanted to make sure that we brought attendance back uprdquo
aCtiOnTalkthroughthespecificstepsthatyoutookinordertoaddressthetaskathandDemonstrateandmentionskillsthatyouutilizedWhatdidyoudotoresolvetheproblemorreachyourgoal
answer ldquoFirst i collected feedback from past attendees and vendors by sending out a survey i used this to design a new approach that would be more effective in promoting our eventrdquo
rESULtExplainhowyouractionscontributedtotheoverallresultHowdidthestoryendWhatdidyoulearnfromthisexperienceIncludeconcretequantifiabledatatoprovidespecificdetailsinyourresponse
Answer ldquoThe company was able to use the new plan to host a new event By utilizing my strategies we raised attendance by 30 in the first year I learned that it is important to continually adapt strategies to increase participationrdquo
INTERVIEWI Ng
Integrity |Respect|Responsibility 25
leadershipy givemeanexampleofatimewhenyousuccessfullymotivatedotherpeopleunderchallengingcircumstances
y Describeasituationwhereyouusedpersuasiontosuccessfullyconvincesomeonetoseethingsyourway
y givemeaspecificexampleofsomethingyoudidthathelpedbuildenthusiasminothers
Commitment to tasKy Tellmeaboutatimewhenyoufailedtoachievethestatedobjectivegoalinaworkoreducationalsituation
y Tellmeaboutatimewhenyoucompletedaprojectwithminimaldirection
y givemeanexampleofanimportantgoalyouhadtosetandtellmeaboutyourprogressinreachingthatgoal
y Tellmeaboutatimewhenyouhadtogoaboveandbeyondthecallofdutyinordertogetajobdone
proBlem solvingy Tellmeaboutatimewhenyoumadeadecisionanditendedupbeingadisaster
y giveanexampleofatimewhenyouhadtoberelativelyquickincomingtoadecision
y givemeanexampleofatimewhenyouusedyourfact-findingskillstosolveaproblem
y givemeaspecificexampleofatimewhenyouusedgoodjudgmentandlogicinsolvingaproblem
CommuniCation sKillsy Tellusaboutthelastpresentationyouconductedy Tellusaboutatimewhenyoufacilitatedadiscussionthatgotofftrackmdashhowdidyouhandleit
y Tellmeaboutatimewhenyouhadtouseyourpresentationskillstoinfluencesomeonersquosopinion
y Describeatimewhenyouhadtouseyourwrittencommunicationskillstogetanimportantpointacross
Common Interview QuestionseduCationgoals
y Whathasbeenyourrolewithineachoftheextracurricularactivitiesthatyouparticipated
y Howdoyouthinkyouwilluseapplyyourdegreeinyournewjob
y Whataccomplishmentsareyoumostproudofy WehaveaverycompetitivecandidatepoolforourcompanySellmeonwhyyoushouldbeselected
y Howorwhydidyouchooseyourmajory IsyourgPAagoodreflectionofyourperformanceinschool
y Whattypeofpositionareyouinterestediny Whattypesofcampusactivitieshaveyouparticipatedin
teamworKgroup proJeCts y Tellmeofatimewhenyoudisagreedwithateammemberormanager
y Tellmeaboutatimewhenyourealizedinthemiddleofaprojectthatthingswerenotgoingasplannedmdashwhatdidyoudo
y Tellmeaboutasituationwhereyouknewyourboss(oranotherteammember)waswrongyouwererightandhowyoudealtwiththesituation
y Tellofatimewhenyouworkedwithacolleaguewhowasnotcompletinghishershareofthework
y Tellmeaboutatimewhenyouhadadisagreementwithateammemberorcoworker
strengths and weaKnessesy TellmeaboutatimewhenyoushowedpoorjudgmentHowdidyouresolvethissituation
y TellmeastoryofatimeyoudisappointedamanagerorteammemberWhatlessondidyoulearnfromtheexperience
y giveanexampleofhowyouhavebeenabletomotivateyourselftoactionwhenyoujustdidnrsquotfeellikedoingaparticulartask
INTE
RVIEW
INg
26 College of Business | Career Success Guide
Follow-UpFollowupafteraninterviewbysendingathankyoulettertothoseyouinterviewed with within 24 hours You can send a letter through the mail or byemailEmailisthebestwaytoensureitisreceivedinatimelymannerSending a thank you letter through the mail is more formal and appropriate
Applicantrsquos Current AddressCity State ZIP Code
Date of Writing
Ms Jane DoeTitleOrganizationStreet AddressCity State ZIP Code
Dear Ms Doe
1st Paragraph Express appreciation for opportunity mention location and date of interview or meeting make a positive statement about your interest in the organization
2nd Paragraph Emphasize a specific point which will make you stand out in the employerrsquos memory supply any additional information which was omitted from the interview
3rd Paragraph Close with additional appreciation make a positive statement about your qualifications for the position
Sincerely
(your name signed)Type your name
INTERVIEWI Ng
Integrity |Respect|Responsibility 27
Negotiating
CongratulationsAllofyourhardworkhaspaidoffandnowyouhaveajoboffer Here are a few tips when considering the offer
read itThefirststeptoapproachingajobofferistocarefullyreadallofthematerialsentThisincludestheemailtheformaloffer(typicallyaPDFattachedtotheemail)anyotherattachmentsandallrelevantlinksMakesureyouclearlyunderstandy Salary(orhourlywage)y Locationy Startdateandenddate(inthecaseofinternships)y Expensescoveredy Benefits(probablynotincludedinaninternshipoffer)y Contactsy Datetoacceptofferby
write BaCKThenextstepistosendanemailtoyourcontactthankingthemforextendingtheofferConfirmthatyouwillhavearesponseforthembeforethedateindicatedontheofferAtthispointifthereareanyunclearpointsontheofferdonrsquotbeafraidtoaskquestionsinyourresponse
salary negotiatingBeginthenegotiationprocessbyaskingifthejobofferisnegotiableIfyouhaveapreviouslyestablishedlineofcommunicationwithyourcontactthroughthephonegiveherhimacalltoaskhowmuchflexibilitythecompanyhastodiscusssalaryOnceyouhavedeterminedthatitcanbeadjustedthroughnegotiationsdoyourhomeworkHaveagoodsoundreasonfornegotiatingBelowaresomeoftheresourcesthatwillhelpyouestablishanappropriatesalaryrangey NACESalarySurveyTheNationalAssociationofCollegesandEmployers
(naceweborg)producesquarterlysurveysofentry-levelsalaryYoucanusetheNACESalaryCalculatortoestablishasalaryrangebasedonoccupationeducationandlocation
y BureauofLaborStatistics(blsgovblsblswagehtm)TheBLSproducessalarydataonastateregionalandnationallevel
aCCept or deCline the oFFerBynowyouhavethoroughlyreviewedtheofferandconsideredwhetheryoufitwithinthecompanyandthepositionRegardlessofwhetheryouareacceptingordecliningtheofferbesuretodosobothverballyandinwriting
INTE
RVIEW
INg
28 College of Business | Career Success Guide28 College of Business | Career Success Guide
BUSinESS EtiqUEttE
employers rate candidate skills - in order of importance
ability to communicateability to work in a team structureability to make decisions and solve problemsAbilitytoplanorganizeandprioritizeAbilitytoobtainandprocessinformationAbilitytoanalyzequantitativedataTechnical knowledge
Computer proficiency
Abilitytocreateandoreditwrittenreports
Abilitytoinfluenceothers
SourceJobOutlook2013NationalAssociationofCollegesandEmployers
Integrity |Respect|Responsibility 29
BUSinESS EtiqUEttEWhether you are in an interview responding to an email or talking on the phone it is importanttokeepallcommunicationmdashbothverbalandnon-verbalmdashprofessionalTherelaxed tone and correspondence used with friends is not the same as professional communicationatworkorwithbusinessprofessionalsHerearesometipsmakesureyourcommunicationmeetstheprofessionalstandard
Professional Communication
emailing1 include a clear and brief subject line
YoudonrsquotwanttomaketheotherpersonguesswhatyourmessageisaboutThesubjectlineisoftenthedecidingfactorwhetheremailgetsreadordiscardedMakesureyoursubjectlineisclearconciseanddirect
2 always re-read before sendingMakesureyouproofreadyouremailsbeforesendingthemeliminatinganyerrorsthatyourmessagemaycontainandcheckingthetoneoftheemailYouwanttogiveagoodimpressionwhileclearlycommunicatingtheintentofthemessage
3 use a professional email addressIfyouwanttobetakenseriouslyuseanemailaddressappropriateforthejoborpositionWhatmayseemlikeafunnyaddresstoyouandyourfriendsislikelyinappropriatefortheworkplaceandwillbelookeddownuponbypotentialemployers
ETIQ
UETT
Enon-verBal CommuniCation Youmayhaveperfectedyouranswerstointerviewquestionsbutmuchofthefirstimpressionyoumakewillbebasedonnon-verbalcommunicationy Makeeyecontactwiththeinterviewery Afirmhandshakewillexudeconfidenceandcapabilityy Situpstraightwithfeeteitherflatonthefloororanklescrossedy Leanforwardslightlytoappearinterestedandengagedy Relaxyourshouldersy Smileandnodwhilelisteningy Donrsquotcrossyourarmsy Ifyouneedtodosomethingwithyourhandsinterlockyourfingersandholdthem
looselyinyourlaporholdapenandanotepady Donrsquotfidgetoruseexcessiveaggressivegestures
phone Calls and voiCemail1 identify yourself quickly Youdonrsquot
wanttoleavetheotherpersonguessingwhoitisStateyournameandwhereyouarecallingfromtogivecontextforthephonecall
2 have an appropriate voicemailYourvoicemailshouldbeeasytounderstandandappropriateforallcallersStateyourfullnameandphonenumberwithabriefmessageThismayoftenbesomeonersquosfirstimpressionofyousomakeitprofessional
3 Be preparedHaveanotepadandpenreadyfornotesorphonenumbersyoumightneedtojotdownAlsobereadytoaskquestionstoavoidawkwardsilencesinthecallWhencallingoutmakesureyouusedirectcommunicationsothepointofthecallisquicklyunderstood
4 slow downSinceinterviewersareareunabletoreadyourfacialexpressionsandbodylanguageitisimportanttoslowdownyourvocalratetoallowthemtounderstandexactlywhatyouaresayingYouwillalsosoundmoreconfidentandprofessional
5 practice ending your phone callEndingaphonecallcanbeawkwardsopracticehavingaconcisegoodbyeItissuggestedthatyouthanktheinterviewersfortheirtimeandsummarizeanyactionsyouwilltakeafterthecallTrynottoprolongyourgoodbye
4 mind your mannersRemembertherulesyouweretaughtwhenyouwereyoungersuchassayingpleaseandthankyouUsingthesewordsinyouremailswillmakeyousoundmoreprofessionalandrespectfulAddresseveryoneusingthepropertitlesuchasMrMsorDrAtitleisasignofrespectandshouldbeuseduntilyouareotherwiseinstructed
5 respond in a timely manner Respondingwithin24hoursisconsideredproperetiquetteevenifyoujustreplytoacknowledgetheemailandwillgetbacktothemlaterThisshowsyouhavereadtheemailandarebeingproactive
6 avoid using exclamation points WhenwritingaprofessionalemaildpnotoveruseexclamationmarksandboldedwordsWriteyouremailasifyouwerewritingaformallettertosomeoneanduseexclamatorylanguageandsymbolssparinglyEmoticonsorsmileyfacesareneveracceptableinprofessionalemailsLeavethoseforfriendlycommunicationonFacebookortextmessageswithfriendsandfamily
30 College of Business | Career Success Guide
Networking
tips For networKing suCCess1 play the student cardAlumniandothercontactsaremorelikelytowanttohelpyouwhileyoursquorestillastudentIfyouwantto
pickthebrainofsomeonewhoworksintheindustryorrequestaninformationalinterviewnowisthetimetodoitgrowtheserelationshipswhiletherersquosnopressuresothosecontactswillwanttohelpyouwhenyoutransitiontotheworkworld
2 use your friendsrsquo parents as resourcesTheyrsquovegotdecadesofexperienceandareprobablywillingtosharetheirexpertisewithyoumdashandmaybeeventheircontactsStudentstendtooverlooktheirparentsrsquofriendswhenitcomestonetworkingbutparentsareoftenwellconnectedorknowpeoplewhoareAlsolooktorelativesandfamilyfriends
3 get out of the bubbleYoucangetaheadbynetworkingoffcampusLeveragetheCareerSuccessCenterrsquosoff-campusnetworkingopportunitiesCheckoutconferencesinyourfieldoryourlocalChamberofCommerce
4 use linkedinDonrsquotavoidusingLinkedInuntilaftercollegeUseitnowtotrackthenetworkyoursquorebuildingLinkedInrecentlylaunchednewoptionsforstudentsthatmakeiteasytounderstandthisnetworkThereisevenatooltofindalumnifromyouruniversity
5 use twitter strategicallyWhileLinkedInistheprofessionalsocialnetworkTwittercanbeevenmoreusefulforconnectingwithpeopleyouwanttoknowMakealistofpeopleinyourindustrywhoyoulookuptoandusethenetworkstrategicallytoconnectwiththemLikeLinkedInTwittercanhelpyoutakethesestrategiestothenextlevelbecauseitprovidesanopportunitytokeepintouchwiththenetworkyoursquorebuilding
6 get an internshipThisisthemostobviousoptionbutitcanrsquotbeoverstatedThevalueofaninternshipistremendousbothintermsofskillsandcontactsEmployersoftenhirefull-timeworkersfromtheirinternshippoolwhichmeanshavinganinternshipputsyouaheadofotherjobseekersInadditiontogivingyoureal-lifeexperiencetoputonyourreacutesumeacuteaninternshipputsyouineyesightofpeoplewhoworkinyourfieldofchoiceandtheyaremorelikelytothinkofyouwhenjobopportunitiesarise
ETIQUETTE
OneofthebestwaysoffindingajobistonetworkNetworkingisasuccessfultechniqueinfindingyourfirstinternshiporjoborthroughoutyourentirecareerYoumaynotrealizeitbutyoualready have a network Faculty family and friends may not have a jobforyoubuttheymayknowsomeonewhodoesorhaveusefulinformationaboutacompanyforwhichyouwouldliketoworkNetworkingcanhelpyou
y Learnaboutjobsthatarenotpubliclyadvertised y Learnaboutanemployerrsquoscultureandexpectations y Sharejobleads y Gather information to help you decide if a career is right for you
Integrity |Respect|Responsibility 31
Elevator PitchIfyoursquorelookingforajoboneofthefirsttasksonyourto-dolistshouldbecraftinganidealldquoelevatorpitchrdquoItrsquosthe30-secondspeechthat summarizes who you are what you do and why you are the perfectcandidateYoushouldbeabletogiveyourelevatorpitchatanytimefromajobinterviewtoacocktailpartyconversation
putting together your elevator pitChy Aquickintroduction(namecollegemajor)y Whatareyourcareergoalsy Experience(relevanttoyourgoals)y Whatcanyouoffer(skillsandhowyouwouldbenefitanorganization)
tipsy Keepitshortandsimpley Maintaineyecontacty Haveafirmhandshaketosignalconfidencey Researchthecompanyyoutalkwithy Smilemdashshowyourenthusiasmy Practicepracticepractice
intro
goals
experience
fit
ETIQ
UETT
EImpact Your Future
Complete your reacutesumeacute with a graduate business degree Learn from globally conscious business leaders and renowned faculty Gain career confidence through experiential learning Become part of a distinguished business and alumni community
businessoregonstateedumba 541-737-5510 OSUmBaoregonstateedu
Our Oregon State MBA alumni are leaders thoughtout the stateJoin them
32 College of Business | Career Success Guide
More and more recruiters and employers are using LinkedIntofindandhiretalentMakesureyourLinkedInprofile represents you and sends the right message to yournetworkandpotentialemployers
y Completely fill out your profileandusekeywordssootherscansearchandfindyoueasilyUseaprofessionalorprofessional-qualityheadshotofyoudressedinbusinessattire
y Connect with everyoneConnectwithclassmatesprofessorsfacultypastemployersfamilyfamilyfriendsandmoreYouneverknowhowthoseconnectionswillpayoffFollowcompaniesyouareinterestedinorintheindustriesyouwanttoworkinJoingroupsaswell
y ask for recommendationsTakeadvantageoftheconnectionsyoursquovealreadymadeandaskiftheywillrecommendyouonLinkedIn
y interact with your network SendcommentsoffercongratulationsandldquolikerdquothingssopeopleknowyoursquoreactiveAlsointroducepeopleifyouthinktheyshouldbeconnectedmdashthatmayhelpyouinthefuture
y take advantage of new resources Youcanlistprojectshonorsorganizationsandcoursesyouhavetakensothatyoucanincludeallrelevantexperience
y Find people to network with FindalumniwhoworkinthefieldsandareasyouwanttoworkinReachoutandaskforaninformationalinterview
ETIQUETTE
Integrity |Respect|Responsibility 33
Professional attire is usually classifiedaseitherbusinessprofessionalorbusinesscasualInmostsituationsitisbesttoerr on the side of caution and dressbusinessprofessionalbutbesuretoresearchthecompanyyoursquollbespeakingwithtoknowifsomethingdifferentisexpectedIfyou are interviewing for a creative position in fields such as graphic or apparel design you may have more freedom to dress fashion-forward Researchthecorporatecultureandexpectationsbeforedeciding
Professional Dress
menBusiness professional Formenbusinessprofessionaldressmeansafullsuitbutton-upshirtandtieThesuitshouldbecomprisedofmatchingjacketandslacksThejacketsleevesshouldendatyourwristandthejacketshouldbelongenoughtocoveryourbottomTheshirtshouldbefittedandaplaincoloredorsimplepatternedtieshouldbewornandtiedsoitendsatthecenterofyourbeltShoesshouldbedarkleatherandshouldmatchyourbeltDonotwearacasualbeltwithabusinesssuitDresssocksshouldbeworninacolorthatmatchesthesuitandshouldextendoveryourcalfsoskindoesnotshowwhenyousitdownHairandfacialhairshouldbecleanandwellgroomedJewelryshouldconsistonlyofawatchandsimplerings(suchasaweddingbandorclassring)Removepiercingsandanyotherjewelry
Business CasualBusinesscasualdressincludesslacksorkhakipantsAsuitjacketisnotrequiredbutasportjacketmaybewornDependingonthecompanybusinesscasualmaybeanicebutton-upshirtwithorwithoutatieoralightsweaterApoloshirtissometimesconsideredbusinesscasualWearloafersorleathershoesandalwayswearmatchingsocks(notathleticsocks)Hairandfacialhairshouldbecleanandwell-groomed
womenBusiness professional BusinessprofessionaldressforwomenincludesafullsuitmdashajacketwitheitherslacksoramatchingskirtAskirtshouldbenohigherthananinchaboveyourkneeOverallthesuitshouldbetailoredtoyourbodywithoutbeingtootightUnderneathyourjacketwearabutton-upshirtinaneutralcolorShoesshouldbeclosed-toeinadarkcolortomatchyoursuitHairshouldbecleanandstyledandmakeupshouldbesubtleandneutral
Business CasualBusinesscasualdressismorerelaxedthanbusinessprofessionalSlacksoraskirtarerequiredbutasuitjacketisnotnecessaryCardigansandblousescanbewornontheirownandcanbemorecolorfulthanthesuggestedbusinessattire
ETIQ
UETT
E
34 College of Business | Career Success Guide
Career Success Center (CSC) Events The Career Success Center holds a variety of events throughout the year to help students with their career search and professional development Check theCSCwebsiteatbusinessoregonstateeducareersformoreinformationaboutthedatesandlocationsofevents
inFormation sessions TheCSCworkswithcompaniesinavarietyofindustriestoholdinformationsessionsEachsessionincludesanin-depthdiscussionaboutthecompanyanddifferentcareerpathsavailableandmayoffertheopportunitytomeetrecruitersorleadersafterward
proFessional development worKshopsProfessionaldevelopmentworkshopsthroughouttheacademicyearfeaturereacutesumeacutewritingcoverlettersjobsearchstrategyLinkedInpersonalbrandingandinterviewingskillsTheseworkshopsareagreatwaytohelpyouprepareforyourcareersearch
Career Fairs and hospitality suite CareerfairsareheldeachtermattheCH2MHILLAlumniCenterTheseeventsallowstudentstomeetandnetworkwithmorethan100companiesandlearnaboutinternshipandjobopportunitiesAfterthefairstheCareerSuccessCenterpartnerswithOSUAthleticstohostahospitalitysuitewhererecruiterscanmeetwithbusinessundergraduatesMBAstudentsandstudent-athletesinamoreinformalatmosphereTheeventissimilartoacocktailreceptionwhereyoucannetworkone-on-one
moCK interviews MockinterviewsprovidestudentsanopportunitytopracticeinterviewingtechniqueswithrealcompaniesandhaveaprofessionalreviewoftheirreacutesumeacuteSomeemployersusemockinterviewstorecruitstudentsandemployersreceivethereacutesumeacutesofallstudentswhoparticipateMockinterviewsareheldoncepertermintheacademicyear
Business roundtaBle (Brt) TheBusinessRoundtablemeetsquarterlyinthePortlandareafornetworkingandapresentationbyOregonStatealumniaboutbusinesstopicsMembersoftheBRTmentorbusinessstudentswhoattendTheseeventsmayalsobeheldinSeattleandCorvallis
Bis meet the Firms night (winter term)ThiseventisacareerfairforBISmajorsStudentsshouldattendtolearnmoreaboutinternshipandjobopportunitieswithvariouscompaniesMeettheFirmsalsogivesstudentsachancetoexpandtheirnetworkandlearnaboutpossiblecareerpaths
FinanCe speed dating (Fall term)Thegoalofthiseventistoinformstudentsenteringthefinanceprogramaboutthevarietyofcareerpathsandopportunitiesavailable
sophomore Boot CampTohelppreparesophomoresfortheirinternshipsearchestheSophomoreBootCampisafulldayofcareerexplorationandsearchpreparationItincludesanetworkingopportunityandlunchwithamotivationalspeakerThedayconcludeswithmini-classesoninternshipsearchpreparationincludingreacutesumeacutescoverletterssocialmediabrandingandinterviewingtechniques
aCCounting meet the FirmsThiseventisacareerfairforaccountingstudentsfeaturingpublicaccountingfirmsprivateindustrycompaniesandgovernmentagenciesthatrecruitaccountingmajorsItisheldduringthesecondweekoffallterm
Integrity |Respect|Responsibility 35
Corporate Partners
College of BusinessCollege of Business Career Success Center102 Austin HallcscbusoregonstateeduPhone 541-737-8957 businessoregonstateeducareers Career Guide
OSU_BIZ_JOBSfacebookcomOSUBIZJOBSBIZ_JOBSOSU OSU_BIZ_JOBS OSU_BIZ_JOBS
integrity
respect
responsibility
September 2014
Contentspreparing 4
CareerExploration 5JobSearchStrategy 6InformationalInterviews 7PersonalBrand 8
applying 10
ReacutesumeacuteActionWords 11WhatNotToDo 12ReacutesumeacuteSamples 14PortfolioDevelopment 17CoverLetter 20References 21
interviewing 22
TypesofInterviews 23STARMethod 24InterviewQuestions 25Follow-Up 26Negotiating 27
Business etiquette 28
ProfessionalCommunication 29Networking 30ElevatorPitch 31LinkedIn 32ProfessionalDress 33
Career suCCess Center events 34
College oF Business Career suCCess Center (CsC)102AustinHallcscoregonstateedu541-737-8957
businessoregonstateeducareers
DearStudent
CongratulationsontakingthefirststepinyourcareersearchItmayfeellikeyouhavealotoftimebeforeyourfirstprofessionaljobbuttheprepara-tionandsearchbeginnowTheCollegeofBusinessCareerSuccessCenter(CSC)isheretohelpyouthroughthisprocessmdashitisourgoaltomakeyouprofession-readyWewilldothisbyprovidingthetoolstobesuccessfulbyhelpingtodefineyourcareerpathandbyguidingyouinyourjobsearch
ThisCareer Guideisdesignedasaworkbooktohelpmaximizeyouroppor-tunitiesintheCollegeofBusinessandprovidetheguidancetobeatopcandi-dateinacompetitiveinternshipandjobsearchenvironment
Acareersearchisamulti-yearmulti-stepprocessIneachyearatOregonStateyouwilltackledifferentaspectsofthisprocessmdashfromself-assessmentandcareerexplorationtobrandingyourselfandinformationalinterviewstoreacutesumeacuteandcoverletterwritingtogettinganinternshipandnegotiatingajobofferYourcareersearchisanon-goingprocessthatbeginsnowandevolvesthroughyourtimeintheCollegeofBusiness
TheCareer GuideisintendedtobeusedwiththeotherassistancetheCSCprovidesincludingprofessionaldevelopmentworkshopscareerbootcampsvisitingcompaniesindustrysessionsnetworkingopportunitiesandmeetingwiththeCSCstaffItrsquosnevertooearlytoscheduleanappointmentwithustobegindiscussingyourcareerpathandcareer-relatedtopics
YourcareerstartsnowWelookforwardtoworkingwithyouandhelpingguideyoutotheinternshipsandjobofyourdreams
pam Knowles Brandi Fuhrman tamara mitchellExecutiveDirector AssistantDirector CareerAdvisorforIndustryRelations
ldquoYour work is going to fill a large part of your life and the only way to be truly satisfied is to do what you believe is great work And the only way to do great work is to love what you dordquo
-steve Jobs
4 College of Business | Career Success Guide
PrEParinG
Integrity |Respect|Responsibility 5
Career Exploration
PREP
ARIN
g
selF-assessmentMeetwithacareeradvisorto
Identifyyourinterestsskillsvaluesandpersonalitycharacteristics
Takecareerassessmentsanddiscussresults
Evaluatemajorandcareeroptions
Developapersonalbrandtoguideyourcareerdecision
Constructareacutesumeacutehighlightingskillscontributionsandresults
maJor explorationConsideracademicoptionsbygatheringinformationaboutavarietyofmajors
Utilizeresourcestoconductresearchconcerningbusinessmajorsatbusinessoregonstateedu
gatherinformationfromupperclassmenandacademicadvisorstolearnaboutvariousacademicprograms
Identifymajorsthatfityourpersonalitytraitsinterestsvaluesandabilities
Meetwithanacademicadvisortodevelopaplanofstudy
Attendvariousstudentorganizationmeetingstohelpdetermineyourintersts
Selecting a major andor a career path might seem like a daunting task Use the following checklist to help determine your interests strengths and potential career paths
Career explorationIdentifyfutureoptionsbasedoninformationregardingavarietyofcareers
UtilizeresourcestoconductresearchaboutvariouscareersCSCwebsiteclubsinformationsessionsbusinessroundtablesandcompanyvisits
Networkbyconductinginformationalinterviewswithcareerprofessionalsinyourfieldofinterest
MeetwithaCSCrepresentativetodevelopacareerplan
gain relevant experienCeExplorepotentialcareersanddevelopskillsthatarerequiredtoachievesuccessObtainrelevantexperiencebyldquotestdrivingrdquopotentialcareersthrough
Internshipco-opjobopportunities
Undergraduateandgraduateresearchopportunitiesinyourfieldofinterest
Involvementincampuscommunityorprofessionalorganizations
Jobshadowingaprofessional
Volunteeropportunities
Internshipsco-opsandorfull-timejobsthatmatchyourinterestsExpandyourjobsearchbyconsidering
greenjobs(environmentallyfriendly)
Smallercompanies
governmentjobs
6 College of Business | Career Success Guide
Job Search StrategyBeforeyoustartsendingoutreacutesumeacutesusethefollowingactionplantoprepareforyourjobsearch
1 Know yourselF IdentifyyourinterestsvaluesandskillsBeabletocommunicateyourskillsandaccomplishmentstoemployers
2 have an aCtion planMakealistofcompaniesthatyouareinterestedinResearchcompaniesandtheiropportunitiesSetgoalsandtrackdeadlines
3 Create a presenCeClearlyarticulaterelevantskillsinyourreacutesumeacutecoverletterandLinkedInFocusonaccomplishmentsratherthanjobdescriptionsTailoryourdocumentstoeachjoborinternshipyouapplyforCreateathoroughLinkedInprofileChecksocialmediatoensureprivacysettingsportrayyouinthemostprofessionalway
4 get proFessional experienCeWorkpart-timevolunteerandgetaninternshipConsiderresearchunpaidopportunitiesandjobshadows Joinstudentorganizationsinyourfieldandbeactive
5 Be open-mindedBeopentoalltypesofindustriesandjobsthatwillleverageyourskillsetLookforjobsinavarietyofgeographiclocationsDonrsquotfocusonajobtitleinsteadlookattheskillsrequiredforaposition
6 Consider other organizationsNon-profitsgovernmentSmallandmedium-sizedcompanies
7 develop a networKConductinformationalinterviews JoinprofessionalassociationsandclubsLeveragesocialmediatoconnectwithprofessionalsinyourdesiredareaAttendnetworkingopportunitiesprovidedtoyoubytheCollegeofBusinessNetworkonLinkedIn
8 maintain presenCePeriodicallyreachouttocompaniesrecruitersandprofessionalsinyournetworkReachouttoemployerstwoweeksaftersubmittingyourreacutesumeacutetoseeiftheyreceiveditandtoreiterateyourinterestSendathankyounotewithinonedayofconnectingwithacontactorrecruiter
9 asK For helpAskyournetworkforadviceorleadsVisittheCSCandtalktoacareeradvisorLeverageyourpeersandprofessorsaboutopportunitiesoradvice
10 Be patient and positiveExpectyourjobserachtotakesixmonthsormorePeriodicallyfocusyourenergyonothertasksandorhobbiesTryadifferentapproachifyourcurrentoneisnrsquotworkingReachouttotheCSCforanyhelpyoumayneed
PREPARINg
Integrity |Respect|Responsibility 7
To find out what an industry company or position is really like talk with professionals in careers you are considering They can provide a sense of the real life experiences challenges opportunities and hidden demands as well as the drawbacksandlimitationsofthespecificcareerindustryorcompanyAninformationalinterviewisahighlyfocusedinformationgatheringsessiondesignedtohelpyouchooseorrefineyourcareerpathbygivingyoutheldquoinsiderrdquopointofviewItalsoallowsyoutoexpandyournetwork
Informational Interviews
Theinformationalinterviewallowsyouto
y gathervaluableinformationfromindustryprofessionalsoncareerplanningandjobsearchstrategies
y Discovertherealitiesofaparticularcareerfieldandwhatitisreallyliketoworkinagivenindustry
y Evaluatewhetherthecareeriscompatiblewithyourskillsinterestslifestyleandgoals
y Receivespecificsuggestionsonhowandwheretoacquiretheexperienceandknowledgerequired
y Developconfidenceininterviewingwithprofessionalsbydiscussingyourinterestsandgoals
y gainaccesstothehiddenjobmarketMorethan80ofqualityjobsaresecuredthroughnetworking
y Expandyournetworkinthefieldofinterestforfutureopportunities
y gainreferralstootherprofessionalsinthesamefieldforadditionalnetworking
how do i Find the ContaCts For the inFormational interviewUsuallyyouwilltalkwithapersonyoudonrsquotknowpersonallybuttowhomyouhavebeenreferredAskfriendsfamilymemberscolleaguesfacultymembersandformeremployersforareferralforaninformationalinterviewThismaysoundintimidatingbutmostpeopleactuallyenjoytalkingabouttheirjobsandgivingcareeradviceAlsoleveragetheAlumniConnectionsonLinkedIntofindBeaverAlumniinyourareasofinterest
the Best questions to asKin an informational interview (pick and choose)
Questionsabouttheinterviewer
WhatdoyoudoatthecompanyWhydidyoudecidetoworkhereWhatdoyoulikeaboutworkingherewhatarethechallenges
Questionsaboutthecompany
WhatarethemaingoalsofthecompanyWhatisthecompanycultureWhattypeofpeoplearesuccessfulherewhatqualitiesdotheyhaveWhatistheethicalpolicystandardofthecompany
Questionsabouthowtogetthejob
IsawXjobonthecompanywebsiteIsthissomethingIrsquodbeagoodfitforWhichisthebestwaytofindoutaboutopportunitiesWhichisthebestwaytoexpressinterestinthemWhatisthebestwaytokeepintouchwithyou
Yourcustomquestionsbasedonyourresearch
Incorporatetheresearchyouhavedoneonthecompany IncorporatewhatyouknowabouttheinterviewerAnycommonconnections Askquestionsthatleadtheconversationinadirectionwhereyoucandemonstrateyourstrengths
PREP
ARIN
g
8 College of Business | Career Success Guide
Whenestablishingyourpersonalbrand(onlineorotherwise)threeimportantquestionstoaskyourselfare y What makes me great y Whatmakesmeunique y What makes me compelling
IfyoucananswerthesethreequestionsbylookingatyouronlinebrandyouknowyouhavestartedtobuildasolidfoundationThekeytoanoutstandingpersonalbrandismakingsurewhoyouthinkyouarewhatyoudoandsayandhow others perceive you match
Personal BrandPREPARINg
strategies For developing a personal Brand1 put your best foot forwardWhetheritisdressingprofessionallyorresearchingacompanythoroughlybeforemeetingwiththem
puttingthetimeintomakeagreatimpressionwillpayoffintheend
2 define your own reputationLittlethingslikealwaysdressingappropriatelyandshowingupontimearenoticedandappreciatedDeterminewhatyouwanttoberememberedforandmakeithappenmdashthismaysetyouapartfromothers
3 google yourselfMakesureyouronlinepresenceisappropriatebysearchingyourownnameDeleteanythingthatwouldmakeyouuncomfortablediscussinginaninterview
4 use professional correspondenceEmailsshouldincludeaconciseandclearsubjectlinerelevantcontentandbefromanappropriateemailaddressVoicemailsshouldhaveaprofessionaltone
5 Keep your linkedin profile detailed and up to date RecruitersuseLinkedIntofindpossiblecandidatesfornewjobsKeytermsrelevanttoyourindustrywillallowcompaniestofindyourprofilemoreeasily
6 expand your linkedin network Connectingto10newpeopleeachweekonLinkedInwillexpandyourcontactsto500+withinayear
7 Check social media privacy settingsEnsureonlywhatyouwantsharedisviewableSocialmediasiteswillsometimeschangesettingswithoutgainingyourapproval
8 Be positive WhetheronlineorinpersonmakesurewhatyousayandhowyouinteractwithothersispositiveNoonewantstohirearudeornegativepersonWhenpostingtosocialmediasitesmakesureyouarepositiveandupliftingaspostscanbesharedandre-tweetedbeyondyourintendedaudience
9 Be consistent UsethesamenameonlineasyouwouldwhenapplyingforajobThisconsistencywillallowyourpersonalbrandbasetobemoreeasilyaccessed
10 Be honest NeverlieaboutyouraccomplishmentsoraccoladesYouwilllosecredibilityifemployersfindoutyouprovidedfalseinformationormisrepresentedyourself
Who i think i am
What i say and do
Perceptions of others
personalbrand
Integrity |Respect|Responsibility 9
CHOOSE WISELY Choose the Enterprise Management Training Program This tells the world yoursquore serious Serious about learning how to run a million-dollar business serious about joining an industry leader and serious about having fun with a team thatrsquos as motivated as you Thatrsquos why BusinessWeek magazine keeps naming us to their list of ldquoBest Places To Launch A Careerrdquo
ITrsquoS TIME TO TAKE A BIG STEP GOgoenterprisecom
Doug RiceTalent Acquisition Manager
driceeraccom503-612-8117
10 College of Business | Career Success Guide
aPPLYinG
use a power statement
use action words to highlight skills
Be specific
tailor your reacutesumeacute for each position
highlight accomplishments instead of duties
avoid these words
remove all skills on your reacutesumeacute that are not transferrable or will not be used in the job for which you are applying
include these sections
determine which other sections to include
avoid using more than one font
Fold your reacutesumeacute into four sections to see if your text is evenly spaced and can be easily skimmed
ask someone to review your reacutesumeacute
include discipline-specific information
Reacutesumeacute TipsPowerstatement=actionverb+shortdescriptionofatask+
resultsquantifiedinpercentagesnumbersandconcrete
achievements
Me ChanceDevelop HardFirst TimeLearning Myself
EducationWorkExperience
AccountingIncludegPABISDemonstrateexperiencewithcomputersandsoftwareMarketingUseasmallpersonallydesignedlogo
ObjectiveSummary
CommunityInvolvementAccomplishments
AwardsActivities
Integrity |Respect|Responsibility 11
APPL
YINg
CommuniCationpeople sKills AddressedContractedEditedInterviewedObservedReinforcedAdvertisedConveyedElicitedInvolvedObtainedReportedArbitratedConvincedEnlistedJoinedOutlinedResolvedArrangedCorrespondedExplainedParticipatedRespondedArticulatedCreatedExpressedLedPersuadedSoldAuthoredDebatedFormulatedLecturedPresentedSolicitedClarifiedDefinedFurnishedListenedPromotedCollaboratedDevelopedHelpedProposedSpokeCommunicatedDirectedIdentifiedMarketedPublicizedSuggestedComposedDiscussedIncorporatedMediatedReadSummarizedCondensedDispatchedInfluencedModeratedReasonedSynthesizedConferredDistinguishedInteractedMotivatedReconciledTranslated
Creative sKills AbstractedCustomizedEstablishedInitiatedModifiedRevitalizedActedDesignedExploredInnovatedOriginatedShapedAdaptedDevelopedFashionedInstitutedPaintedSharedBeganDevisedFormulatedIntegratedPerceivedSetCombinedDirectedFoundedIntroducedPerformedSolidifiedComposedgeneratedInventedPhotographedSolvedConceptualizedDisplayedIllustratedLaunchedPlannedSynthesizedCondensedDrewImaginedMemorizedPublishedVisualizedCreatedEntertainedImportedModeledRevisedWrote
managementleadership sKills AccentuatedControlledEstablishedIncreasedOversawRestructuredAdministeredConvertedEvaluatedInitiatedPerformedReviewedAdvancedCoordinatedExecutedInspectedPlannedSalvagedAnalyzedCutExpandedInstitutedPresidedSavedAppointedDecidedFine-TunedLedPrioritizedScheduledApprovedDelegatedgeneratedManagedProducedSecuredAssignedDevelopedHandledMergedQuadrupledSelectedAttainedDirectedHeadedModeratedRecommendedStreamlinedChairedDoubledHiredMotivatedRecoveredStrengthenedConsideredEliminatedHostedNavigatedRecruitedSupervised
researCh sKills AnalyzedCritiquedExaminedObservedScannedBrandedDecidedExperimentedInspectedOrganizedStudiedCataloguedDetectedExploredInterpretedPerceivedSolvedClarifiedDeterminedExtractedInterviewedPublishedSummarizedCollectedDiagnosedExtrapolatedInventedRecognizedSurveyedCompiledDifferentiatedFormulatedInvestigatedSynthesizedComparedDocumentedgatheredLinkedResearchedSystematized
FinanCial sKills AdministeredAuditedCorrectedForecastedMeasuredReconciledAdjustedBalancedDecreasedIncreasedNettedReducedAllocatedBudgetedDetailedPlannedResearchedAppraisedComputedDevelopedProgrammedSolvedCalculatedDeterminedMaintainedPreparedRetrieved
Reacutesumeacute Action Words
helping sKills AdaptedAttendedDevelopedFamiliarizedMentoredRepresentedAdjustedCaredFurtheredMotivatedResolvedAdvisedClarifiedDiagnosedguidedPerceivedSafeguardedAdvocatedCoachedDirectedHelpedPreventedServicedAidedCollaboratedEducatedIntegratedProvidedSimplifiedAnsweredContributedEncouragedInsuredReferredSpokeArrangedCooperatedEnsuredIntervenedRehabilitatedSuppliedAssessedCounseledExpeditedLedRelatedSupportedAssistedDemonstratedFacilitatedListenedRendered
organizationaldetail sKills AccomplishedComparedExecutedLoggedProvidedRoutedAchievedCompiledFacilitatedMaintainedPurchasedScheduledApprovedCompletedFiledRecordedScreenedArrangedConfiguredFollowedMonitoredRegisteredStandardizedCataloguedCorrectedObtainedReservedSubmittedChartedCorrespondedgeneratedOperatedRespondedSuppliedClassifiedDispatchedImplementedOrderedRetainedSystematizedCodedDistributedIncorporatedOrganizedRetrievedTabulated
teaChing sKills AdaptedCommunicatedEmpoweredFocusedInstructedSimulatedAdoptedConductedEnabledguidedInventedStimulatedAdvisedCoordinatedEncouragedIndividualizedMotivatedTaughtBenchmarkedCounseledEnlightenedInfluencedPersuadedTestedBriefedCritiquedEvaluatedInformedSchooledTrainedClarifiedDecidedExplainedInitiatedShapedTransmittedCoachedDevelopedFacilitatedInstilledSharedTutored
teChniCal sKills AdaptedComputedDeterminedMaintainedRectifiedRestoredAppliedConservedDevelopedOperatedRe-designedSolvedAssembledConstructedEngineeredOverhauledRe-engineeredSpecializedAutomatedConvertedFabricatedPrintedRegulatedStandardizedBuiltDebuggedFortifiedProgrammedRemodeledStudiedCalculatedDesignedInstalledRebuiltRepairedUpgraded
manual sKills AssembledBuiltDroveMovedPulledSkilledBoundControlledFedOperatedTendedBentDrilledHandledPerformedRetooledWorked
Usethislistofverbstodescribeyourskillstoanemployerwhencreatingyourreacutesumeacutecover letter and application materials
12 College of Business | Career Success Guide
Reacutesumeacutes What Not To Do
ChrisConstantine
1800PolkAvenueCorvallisOR97331
2smart4ugmailcom
TELEPHONE(541)749-0000
objective
Tousemyskillsandexperienceinarewardingpositionwithyourcompany
education
osuBS in Marketing __
gPA375
Corvallis high schoolDiploma2009-2012
employment
Cafeacute yumm Assistant2008ndash2009
IescortedcustomerstotheirtablesandarrangedtheirseatingpresentedmenusandansweredquestionsaboutmenuitemsIhaveexcellentcustomerserviceskills
orgon state universityOfficeWorker2011ndashPresent
y Completedavarietyofwrittenprojectsandpresentedworkstatustosupervisor
gt Createdofficemanuals
gt Typedminutes
gt Wrotepamphlets
y Maintainedofficeschedulingandeventcalendars
gt Enteredeventsoncalendar
gt Enteredpersonwhoscheduleeventoncalendar
leadership
Iwasvicepresidentofsalesclublastyear
awards and recognition
Member sales Club
Member Finance Club
Computer skills
MicrosoftWord
1
23
4
56 7 8
910
1112
13 1415
1617
18
APPLYI Ng
When writing and formatting a reacutesumeacute consider the following sample and corresponding notes of what not to do
Integrity |Respect|Responsibility 13
1 Drawattentiontoyournamebyincreasingitsfontsizebyatleast2pointsmorethanthefontsizeusedthroughouttherestofthereacutesumeacute
2 AvoidcreatinganegativeimpressionUseyourstudentemailoraprofessionalemailwithyourfirstandlastname
3 Labelslikelsquotelephonersquoandlsquoemailrsquoarenotneeded
4 genericobjectivestatementsdonotcommunicateanythingmeaningfultotheemployerTheirpurposeistodemonstrateaclearcareergoalanduniqueabilitiesthattheapplicantwillbringtothepositionIfyouchoosetoincludeanobjectivestatementensureitiscustomizedtothepositionyourareapplyingfor
5 Centeringallreacutesumeacutesectionswastesvaluablespaceandcanmakeitdifficulttodiscernheadingsfromcontent
6 Spelloutthenameofyoureducationalinstitution
7 Usetheexactandunabbreviateddegreetitle
8 Includethegraduationyear
9 IncludegPAonareacutesumeacuteasapplicablegenerallyincludeitifitis30AccountingstudentsareexpectedtoincludegPA
10 Afteryourfirstyearofcollegeiscompletedremovehighschooleducationandexperiencefromthereacutesumeacute
11 Writeyourreacutesumeacuteinthirdpersonpoint-of-viewThismeansthereshouldbenopersonalpronouns(Imemyyouyour)inthereacutesumeacute
12 Descriptionsofworkperformedshouldbebulletedanddemonstrateresultsandcontributions
13 Proofreadyourreacutesumeacuteforspellingmistakes
14 Placethemostrecentexperiencefirstineachsection
15 Whilebulletsareanexcellentmethodofconciselyrepresentingexperienceusingatieredsystemofbulletsisconfusing
16 Usethespaceonyourreacutesumeacutemoreeffectivelybyrestructuringsentencesintosimplefacts Vice President Sales Club2014
17 PlacecorrectinformationineachsectionIftheinformationdoesnrsquotfitthesectiontitlerenamethesectionThissectioncouldberenamedldquoProfessionalAssociationsrdquo
18 ItisexpectedthatbusinessmajorswillbeabletouseMicrosoftOfficeprogramsOnlyincludesoftwareprogramsthatshowahigherlevelofcomputermastery
APPL
YINg
14 College of Business | Career Success Guide
Reacutesumeacute Samples
APPLYI Ng
M
atthew Sm
ith m
atthewsm
ithyahoocom
(503) 555-5555 2525 C
rystal Court Salem
Oregon 97304
______________________________________________________________________________ E
DU
CA
TIO
N
Oregon State U
niversity Corvallis O
regon
Expected June 2016
Bachelor of Science B
usiness Adm
inistration Marketing
Minor Entrepreneurship
MA
RK
ET
ING
PRO
JEC
TS
Market R
esearch Class Project
Spring 2014
Form
ulated and compiled data for inclusion in a statistical analysis report
Perform
ed relative analyses based on advertising models including radio television Internet
print brochures direct mail cam
paigns catalogs sales force efforts annual reports
With the cooperation of sales representatives conducted independent research on tw
o major
retailers to determine the effectiveness of several m
arketing strategies
Integrated findings into comprehensive m
arketing research reports
Brand M
anagement C
lass Project
Fall 2013
D
eveloped a proposal to create a brand identity for local non-profit
Responsible for the creation and preparation of the copy of brochure for youth guidance cam
p
Prepared branded slide show and video for m
arketing campaigns
WO
RK
EX
PER
IEN
CE
Ivey Performance M
arketing Public Relations Intern
Sum
mer 2014
R
esponsible for the research on the Spain and Am
erican metal trade
Prepared status report and presented in press release for several com
panies
Responsible for m
eeting with clients of various industries and com
pany cultures U
lta Beauty C
ampus R
epresentativeAm
bassador
2012-2013
R
esponsible for the representation of brand for new cosm
etic products on campus
W
orked with the advertiser to increase sales of cosm
etic products
Updated database by feeding the reports of the activities
D
esigned presentations and demonstrated the product on cam
paign promotions
AC
AD
EM
IC H
ON
OR
S amp A
CT
IVIT
IES
D
eanrsquos List ndash Spring 2012 Fall 2013 Winter 2014
M
arketing Club M
ember 2012-C
urrent
Am
erican Marketing A
ssociation Mem
ber 2013 - Current
CO
MPU
TE
R SK
ILL
S Social M
edia Facebook Twitter LinkedIn Pinterest Instagram
Google+ Y
ouTube Softw
are Adobe H
TML M
icrosoft Project
Nam
e Address
Phone Num
ber Em
ail address LinkedIn address
O
bjective This is an optional section of your resum
e outline Tell the employer the specific position in w
hich you are interested
Education
College City State Degree M
ajor honors expected graduation date O
nly list your college education (No High School) List Colleges in reverse chronological order (m
ost recent first) including study abroad
Summ
ary of Qualifications
Summ
arize your best selling point relevant experience skills and personal qualities U
se specific examples of w
hat you have done to showcase your skills
Experience
This is an important part of the reacutesum
eacute Here you can list your previous employm
ent history and other relevant experience including internship volunteer organizational leadership List in reverse
chronological order Think broadly ndash student involvement and m
ajor school projects are appropriate
Achievements
If you have any special achievements you w
ould like to announce you can use this section Exam
ples Awards scholarships presentations honors
Special Skills
If you have specific skills that relate to the position you can create a special skills section Skills can include fluency in another language and com
puter skills
References You should leave this section out altogether References are not required at this stage and stating the
ldquoreferences are available upon requestrdquo is assumed If you are applying for a position that asks for
references provide them on a separate sheet titled References
Additional O
ptional Sections You can add additional sections of your reacutesum
eacute outline such as Leadership Volunteering Comm
unity Involvem
ent or Honors Layout ndash The layout you choose depends on w
hat you want to em
phasize on your reacutesumeacute
Chronological layout focuses on employm
ent history Functional focuses on transferrable skills Font ndash Choose a com
mon font and m
edium range font-size betw
een 10-12 pt Decide how you w
ant to highlight section headings Som
e people use bold and a larger font size (14-18 pt) to highlight their nam
e on the reacutesumeacute
sample reacutesum
eacute outlinesam
ple reacutesumeacute highlighting Coursew
ork
Integrity |Respect|Responsibility 15
ANN
A MILLER
EDUCATIO
N
Bachelors of Science in Finance O
regon State University Expected Graduation
GPA 378 Fall 2015
SUM
MARY O
F SKILLS
Budget Developm
ent and Managem
ent ndash Three yearsrsquo experience streamlining and m
anaging organizational budget of local fast food franchise Financial Investm
ents ndash Participated in a student-led organization that actively manages a $12 m
illion equity portfolio on behalf of the O
regon State University Foundation
Leadership ndash Served as an elected mem
ber of Weatherford Hall Council governing activities and resolving
concerns of 2400 students
RELEVANT EXPERIEN
CE
Cafeacute Yum
m Corvallis O
regon 2012 ndash Present Assistant M
anager middot In cooperation w
ith owner m
anage organizational budget to serve a comm
unity of over 50000 people middot Participates in panel to interview
new em
ployees and produces weekly personnel schedule
middot Train approximately tw
o employees per m
onth resulting in new hires achieving a high level of com
petency in new
duties O
regon State Investment Group 2013-Present
Domestic Fund Portfolio M
anager middot Accountable for valuing and analyzing com
panies within dom
estic sector for possible investment
opportunities middot W
ork with team
of students to manage m
ore than $1 million of investm
ents Delta Gam
ma Sorority
Finance Chair 2013 ndash 2014 middot Collaborated w
ith other club mem
bers to execute philanthropy project to help local schools middot Responsible for m
anaging fundraising budget and goals of $5000 per term for local organizations
AW
ARDS amp RECO
GNITIO
N
M
ember Beta Gam
ma Sigm
a Honor Society 2013 - Present O
regon State University Deanrsquos List 2011 ndash Present
Recipient Outstanding Business Student of the Year 2013
CO
MM
UN
ITYLEADERSHIP INVO
LVEMEN
T
Relay for Life 2010-Present
W
eatherford Hall Council 2013 ndash Present
Boys amp Girls Club 2013 ndash 2014
Am
erican Red Cross 2011 ndash 2012
1418 Grant Street C
orvallis OR
97330 | (541) 737- 6789 | amiller
onidoregonstateedu | ww
wlinkedincom
inannamiller
JOSEP
H H
ERN
AN
DEZ
14188 Campus W
ay | Corvallis OR 97330 | (541) 123-4567 | jhernandez
onidoregonstateedu
OB
JECTIVE
Educated business information system
s professional with four years training and experience seeking position w
ithin the Inform
ation Technology field
EDU
CATIO
N
Oregon State U
niversity Bachelors of Science in Business Inform
ation Systems Expected 2015
GPA
367 W
OR
K EX
PER
IENCE
Daim
ler Information System
s Intern
Portland O
R
June 2013 - Decem
ber 2013
Provided front-line inform
ation technology support for a company of 20000 em
ployees in more than three
geographic markets
M
aintained exceptional standards of customer service receiving recognition from
clients and vendors for quickly resolving IT issues
W
orked with a team
to perform process analysis on data w
arehouse systems thereby decreasing custom
er w
ait time by 10
Maxim
Staffing Adm
inistrative Assistant
Portland O
R
January 2011 ndash September 2012
M
aintained accurate digital records for an average of 400 calls per day continually met or exceeded daily
goals
Assisted w
ith planning and carrying out events for a staff of 60 people
Regularly created documents designed m
arketing materials and produced w
eb content using Microsoft
Office Suite and A
dobe Suite software
Server Aqua
Corvallis O
R July 2010 ndash January 2011
Recognized for polite helpful and courteous custom
er care
Utilized com
puter to check work schedule com
plete time sheets and m
onitor online customer evaluation
forms
Ensured accuracy w
hen operating cash register and assisting with inventory control and ordering
COM
PU
TER SK
ILLS
Process Analysis
HTM
L Com
puter-based Auditing
Data W
arehouse Systems
JAV
A
Data M
ining
SQL
TCPIP E-Business Concepts
ACTIV
ITIES
Volunteer Elementary School A
sthma Prevention Program
Corvallis
2012 ndash 2013 Inform
ation Systems Tutor O
regon State University Corvallis
2011 ndash Present
APPL
YINg
sample Functional reacutesum
eacute sam
ple Chronological reacutesumeacute
16 College of Business | Career Success Guide
APPLYI Ng
Jessica Chen
987 Southwest 2
nd Street bull Corvallis OR 97333 bull (541)123-4567 bull jessicachen
gmailcom
EDU
CATION
O
regon State University
Anticipated July 2016 Bachelor of Science Business Adm
inistration Managem
ent Bachelor of Science Business Adm
inistration International Business Aarhus School of Business U
niversity of Aarhus
Fall 2015 Study Abroad
W
ORK HISTO
RY Best Buy Sales Consultant
January 2013 ndash August 2014 Salem
OR
Ensured excellent custom
er service by offering technological solutions to individual and corporate custom
ers and responding to client phone requests
Met or exceeded com
pany quarterly sales quotas by 10 ndash 15
Adhered to com
pany policies as written in Em
ployee Policy Guide
Safeway Courtesy Clerk
January 2012 ndash Decem
ber 2012 Corvallis O
R
Helped customers feel valued by quickly fulfilling client requests and thereby reducing w
ait times
Assisted approxim
ately 150 customers per day w
ith transporting purchases to their cars
Monitored shelves and restocked product w
hen levels decreased below 50
capacity
LEADERSHIP EXPERIENCE
Student-Athlete Oregon State U
niversity Wom
enrsquos Rowing
2012 ndash Present
M
aintained high level academic perform
ance and developed time m
anagement skills w
hile training or com
peting six hours per day during the school year
Collaborated with team
mem
bers from diverse backgrounds in order to com
pete in Pac- 12 Rowing
Championships
Student Coordinator Oregon State U
niversity Earth Day of Service
2012
Planned an eight hour service project in conjunction w
ith Corvallis Parks and Recreation
Supervised over 100 volunteers removing invasive plant species at Dunaw
i Creek Boardwalk natural
area CO
MM
UN
ITY amp CAM
PUS IN
VOLVEM
ENT
M
ember O
regon State University Finance Club 2014 ndash Present
M
ember O
regon State University M
anagement Club 2013 ndash Present
Volunteer Jackson Street Youth Center 2012 ndash 2014
Coach Corvallis City Youth Baseball 2011 - 2013
LANG
UAG
ECOM
PUTER SKILLS
Fluent in M
andarin
Proficient in Adobe Creative Suite AW
ARDSHON
ORS
O
regon State University Honor Roll 2012-2014
Bernie Newcom
b Scholarship 2012-2014
CLIN
T R W
ILLIAM
S crw
illiams
gmailcom
(541) 123-4567 w
ww
linkedincominclintrw
illiams 2200 South G
arfield Street Corvallis O
R 97330
PR
OFESSIO
NA
L SUM
MA
RY
Goal-oriented high-energy supply chain m
anagement professional w
ith five years experience solidifying business relationships and stream
lining data processes in the public sector Adept at procurem
ent logistics and transportation com
modity m
anagement and finance H
ighly effective trainer and staff motivator com
mitted to
collaboration quality productivity and efficiency Sales amp
Operations Planning
Business Developm
ent Planning amp
Logistics
Inventory Managem
ent C
ontract Adm
inistration C
omm
unications amp N
egotiations
Business Leadership C
APEX
Managem
ent Process Im
provement
ED
UC
ATIO
N
Oregon State U
niversity Corvallis O
R
Expected July 2017
Masters of Business A
dministration in G
lobal Operations
362 G
PA
Oregon State U
niversity Corvallis O
R
July 2010
Bachelors of Science in Accounting
387 GPA
RELEV
AN
T EXP
ERIEN
CE
Horizon R
estoration Portland OR
August 2010 - Present
Operations M
anager
Developed business strategy through a com
prehensive analysis of financial and operational key perform
ance indicators while accounting for variance and em
ployed plan through inclusive team
goal setting
Implem
ented a system of process im
provement through collaborative perform
ance evaluations and results-focused goal setting for seven project m
anagers
Created and presented quarterly business unit analysis to com
municate com
pany performance trends
and achievement of benchm
arks
CB
S Interactive Portland OR
June 2010 ndash August 2010
Business amp Finance Intern
C
alculated liquidity solvency and profitability ratios for Pacific Northw
est division of the company
W
orked with a team
to identify research and document key variances for M
IS projects
Identified and assisted in the correction of inconsistencies in process or accounting treatment
resulting in a reacquisition of $30000 in funds for materials
A
ssessed with the preparation of m
onthly financial presentations decks financial dashboards metric
analysis and rate volume analysis for the departm
ent
CO
MM
UN
ITY INV
OLV
EMEN
T
Habitat for H
umanity Portland O
R
2014
Assisted w
ith connecting agency to sponsors thereby raising over $400000 in materials for new
hom
es
Constructed three hom
es with C
BS Interactive Habitat for H
umanity Team
Mercy C
orps Northw
est Corvallis O
R
2008 ndash 2010
Partnered w
ith the Asian Pacific N
etwork of O
regon to operate a food drive benefitting 25000 clients
Served as a m
ember of the O
regon Asset Building C
orps to introduce sustainable change among low
-incom
e comm
unities recruit comm
unity volunteers and establish sound fiscal policies
sample Chronological reacutesum
eacutesam
ple Combination reacutesum
eacute
Integrity |Respect|Responsibility 17
Portfolio Development
Compiling a portFolioThroughoutyourindustryandacademicexperiencesyoushouldcompilesignificantworktoincludeinyourprofessionalportfolioOnceyoubegindevelopingtheportfolioyoucaneasilyaddadditionalworkthatappropriatelyrepresentsandshowcasesyourskillsandqualifications
weB portFoliosWebportfoliosarehostedonlineandareaninteractivewebpageThebiggestbenefitofawebportfolioisitsaccessibilityEmployerscanaccessthewebportfolioatanytimebyvisitingthewebportfoliorsquoswebaddressSeveralonlinesitesallowstudentstocreateandhostattractiveprofessionalportfolioswixcom weeblycom sitesgooglecom styleportfolioscom coroflotcom
PortfoliosareanessentialjobsearchtoolfordesignmajorsAportfolioisacollectionofdocumentsandotherworksamplesorganizedinsomeformofcaseorbinderThepurposeistoshowcaseyourqualitiesandskillsasajobcandidateKeepinmindthataprofessionalportfolioshouldcontainonlyyourbestworkthatisrelevanttothepositionfield you are applying for
APPL
YINg
18 College of Business | Career Success Guide
y RemembertoshowprocessCreateseveralpagesforeachprojectthatshowshowyouprogressedfrombeginningtoendMakesurethearrangementofyourimagesanddiagramsareorganizedonyourpagesothereisanaturalflowanditrsquoseasytofollow
y SomeprojectsmaybeverytactileYoumaywanttoreproducetheseprojectstoincludeonyourpageorconsiderbringingthesephysicalprojectstoyourmeetingiftheemployerwantstoseeyouractualwork
y RemembertoincludereflectionstatementswitheachprojectthatgivenecessarybackgroundforthereaderAddinformationaboutwhytheprojectwascompletedchallengesyouovercamesuccessfullywhatyoulearnedandwhatskillsyoumasteredAddpertinentdetailsabouttheprojectDescribetheinspirationbehindtheproject
Professionalartifacts
Self-directedartifacts
Closingpagethankyoupage
hard Copy portFoliosDevelopingahardcopyportfolioinvolvescreatingadigitalportfoliothatisthenprintedandinsertedintoahardcopycaseYoucanuseanycomputerprogramyouarecomfortablewithtodevelopyourportfoliopagesPowerpointandAdobeInDesignPhotoshoparecommonlyused
step 1 planning
Decidewhatprogramyouwillusetodesigndevelopyourportfoliopages
DecideonsizeofpagelayoutandsizeofportfoliocaseCommonsizesare85X11rdquo11X14rdquoor11X17rdquoIfyouhavealotoflargeprojectswithsmalldetailsalargercasewillbemoreappropriateChooseacasethatyouarecomfortablewithcarryingandpresenting
step 2 selecting
SelectwhichportfolioartifactsyouaregoingtoincludeinyourportfoliofromthefollowingthreecategoriesChoosenomorethan10artifactsAimforqualityratherthanquantityincludeonlyyourbestwork y academicIncludeyourmostsuccessfulcourseprojectsfromyourcoursework
y professionalReacutesumeacutelettersofrecommendationprofessionalexperienceshownvisuallyperformanceevaluations
y self-directedAnyreproducedworkorworkdoneonthesideawardsscholarshipsleadershipdocumentationvolunteerworkartwork
OnceyoursquoveselectedwhichportfolioartifactsyouwanttoincludeconvertallworkintodigitalformatForphysicalpiecestakephotosoftheworkForflatpiecesscantheworkForyoursignificantexperiencescapturewithphotographs
step 3 organizing
ThenextstepistodevelopyourportfoliooutlineDecidewhereeachartifactisgoingtobeincludedConsiderthefollowingpageorder
intro pageThispageintroducesyouItshouldconsistofyournametitlemajorandbrandmarkTableofcontentsListskeypagesinyourportfoliowithpagenumber
design philosophypurpose statement Thiscantakemanyforms(designphilosophyprofessionalstatementbioaboutmepersonalcatchphrasecareerobjectiveetc)
reacutesumeacuteItcanbeaPDFofyourhardcopyreacutesumeacuteorthesamecontentinanewlayout
divider pagesIncludedividerpagesthatintroduceeachsectionofyourportfolioy AcademicprojectsChoose3-5keyacademicprojectsStartwiththemostrelevantones
y EachprojectcantakeupafewpagesRememberthesepagesaregoingtobeprintedsomakesureyoudonrsquotcramtoomuchononepage
Portfolio Development
APPLYI Ng
Integrity |Respect|Responsibility 19
step 4 designing
IncorporatethebasicprinciplesandelementsofdesignwhencreatingyourpagelayoutsConsidertheruleofthirds(thirdblankspacethirdtextthirdvisual)
CreatingabrandmarkAbrandmarkisavisualpresentationofyouasyourownbrandThiscanbeasymbollogoiconorrepetitivevisualelementthatispresentedthroughoutyourportfolioBybrandingyourselfyouarecreatingaperceptionaboutwhoyouareandthequalityofworkyoucanproduceBesureyourbrandmarkisvisibleoneverypageandeachpagerepresentsaclearconsistentbrandidentity
REMEMBERYourportfoliodesignshouldbeconsistentwithyourbrandpackage(whichincludesyourreacutesumeacutecoverletterbusinesscardandwebportfolio)Thegoalistohaveaconsistentbrandidentityinallyourwork
step 5 printing
TimetoprintandputitalltogetherOnceyourportfolioiscompletebesuretopracticehandlingitandpresentingyourpages(especiallyifyouchosethelargerportfoliocase)
AnadditionalstepistocreatealeavebehindportfolioforemployersForexamplean85X11rdquoreprintofyourpagesthatareboundtogethercanbeleftbehindwithemployersYoucanalsosaveyourworkonaCDandleaveitbehindMorecommonlyyoucandirectemployerstoyourwebportfolio
PrintingisavailableatOSUStudentMulti-MediaServices(theyscanandprintstudentportfoliopagesfreeofcharge)CorvallisCustomorFedExPortfoliocasescanbepurchasedatportfolios-and-art-casescomorfromotheronlinesources AP
PLYINg
KNOWYOURAUDIENCEThegoalofyourportfolioistoshowyouFITwithintheorganizationyouaretargetingIfthecompanyyouaretargetingisknowntobeinnovativetrendyandfashion-forwardyourportfoliostyleshouldalsobeIfthecompanyismoretraditionalandformalyourportfoliostyleshouldreflectthesamestyle
20 College of Business | Career Success Guide
Cover Letter
Your Street AddressCity State ZIP
Date
First and Last Name of PersonTitleCompanyStreet AddressCity State ZIP
Dear MrMs Last Name
Opening paragraph In the first paragraph state the reason for the letter the specific position you are applying for and indicate how you heard about the position
Second (and possibly third) paragraph Use the next one to two paragraphs to explain why you are interested in the position and the company Use specific examples to show how you are qualified for the position If you have had relevant work experience point out the specific achievements or unique qualifications from those roles If you have experience in your academic classes such as class projects use those examples as well
Closing paragraph The last paragraph should include your desire to personally interview for the position You should also refer the reader to your reacutesumeacute which summarizes your experience and qualifications Close your letter with a statement that will encourage the company to respond
Sincerely
Your Signature
Your NameEnclosure
tips1 CustomizeMakesureeachcoverletteristailoredspecificallytothepositionyouareapplyingfor
2 Be positive TelltheemployerabouttheexperiencesyouhavethatmatchtherequiredqualificationsforthejobDonothighlightqualificationsyoudonothave
3 Be conciseThisisnevertobelongerthanonepage
4 Be honest Donotembellishyouraccomplishmentsskillsorqualifications
5 FormatMakesurethatthefontstylesizeandcolorareuniformforpresentation
6 proofread ThecoverletterisoftenthefirstsampleofyourwritingthatanemployerseesMakesurethatyouproofreadforspellinggrammaticalandpunctuationerrors
APPLYI Ng
The purpose of a cover letter is to introduce yourself and show how your backgroundfitstheparticularpositionandoremployeryouareapplyingtoItprovidesanopportunitytoexpandonpointsfromyourreacutesumeacutethatyoufeelareespeciallynoteworthyorspecifictothejobdescriptionThisisalsowhereyoushouldexplainanythingodd(gapsintimelinelowerGPAetc)
Integrity |Respect|Responsibility 21
AreferencesheetisusedtosharealistofpeoplewhocanelaborateonyourexperienceandskillstopotentialemployersReferencesarenotpartofyourreacutesumeacuteThisisaseparatedocumentPeopletoconsiderhavingonthislistcaninclude
y Pastemployers(bosses)y Professorsy Advisors
a Few things to notey Usethesameheadingasinyourreacutesumeacutey Keepthelistto3-4individualstotaly Theindividualsshouldknowenoughaboutyoutobeabletospeaktoyourcharactery Youshouldchoosethosewhowillpositivelyreflectyourskillsandabilitiesy Askpeoplepermissiontobeareferencepriortoaddingthemtoyourlisty Donotusefriendsorfamilymembersuseonlyprofessionalreferences
References
Your NameAddressPhone numberEmailLinkedIn Address
References
NameJob TitleCompanyAddressPhone numberEmail address
NameJob TitleCompanyAddressPhone numberEmail address
NameJob TitleCompanyAddressPhone numberEmail address
APPL
YINg
22 College of Business | Career Success Guide
Follow up with interviewer(s) send a thank you letter that restates your skills and interest in the company within 24 hours of the interview
intErviEWinGresearch the employer to prepare for your interviewa Current newsb employer initiativesc position you are applying ford Company strengths weaknesses opportunities
and threats (swot analysis)
prepare five or more stories using the star method (see page 24)
make a great impression Be on time dress professionally make eye contact give a firm handshake be positive confident and listen to what the representatives have to say
always ask questions about the employer and position make sure you are not asking about things easily found on their website again do your research also avoid asking about salary and benefits
Integrity |Respect|Responsibility 23
traditional interview Thistypeofinterviewincludesbroad-basedquestionstoseeifthecandidatehastheskillstoperformthejobandtodeterminewhetherornottheyareafitforthecompanyBepreparedtoanswertraditionalinterviewquestionsinastraightforwardmanner
y Whydidyouchooseyourmajory Tellmeaboutyourself(keepthisto2-3minutes)y Whatareyourstrengthsandweaknessesy Whydoyouwanttoworkhere
Behavioral interview
BehavioralinterviewsarebasedontheideathatpastbehavioristhebestindicatoroffutureperformanceManycompaniestodayusethistypeofinterviewQuestionsforbehavioralinterviewsusuallystartwithldquoTellmeaboutatimewhenrdquoWhenansweringandpreparingfortheseinterviewsfollowtheSTARformatonpage24
Case interview CaseinterviewsaretypicallyusedbyconsultingcompaniesinvariousindustriesaswellasbankingandfinancialfirmsThisspecifictypeofinterviewisleveragedtotestthecandidatersquosanalyticalcommunicationproblemsolvingandadaptabilityskillsetsTypesofcaseinterviewsincludewrittencasesbusinesscasesandbrainteasers
phone interviewAphoneinterviewisusuallythefirstinterviewmanycompaniesuseasascreeningprocessforcandidates Hereareafewtips
y UsealandlinewhenpossibleIfyouuseacellphonemakesureyouareinaquietareawithgoodreception
y Providedetailedandspecificanswersjustasyouwouldinpersony Beprepared
video interviewIfyouareinterviewingwithacompanyandareunabletotraveltothesiteavideointerviewmaybearranged
y Dressprofessionallyasyouwouldforanon-siteinterviewy PracticebyrecordingyourselforutilizetheCSCresourcesy Chooseaquietareatointerviewwhereyouwillnotbedisruptedy giveyourselfplentyoftimetosetupequipmentsothatyouarereadytogoatinterviewtime
y Whenspeakingfocusyoureyesonthevideocameranotonyourscreensothatyouappeartomakeeyecontactwiththeinterviewer
inFormational interview Readaboutinformationalinterviewsonpage7
Types of Interviews
INTE
RVIEW
INg
SuccessfullymanaginganinterviewiskeytogettinganyjobTheinterviewprovidesemployerswithanopportunitytogettoknowyourpersonalityandtocloselyexamineyourverbalcommunicationskillsWhatyousaymdashandhowyousayitmdashiscriticaltoanemployerrsquosassessmentofyourldquofitrdquowithacompanyNonverbalbehaviorduringinterviewsisalsoaformofcommunicationAninterviewisanaturallyanxietyproducingsituationInordertodoyourbestmakesureyouprepare and practice Below are several different types of interviews you may experience
24 College of Business | Career Success Guide
Behavioral interview example ldquoDescribeatimewhenyouhadtosolveaproblemrdquo
STAR Method
SitUatiOnDescribethesettinginwhichyourexampletakesplaceWhatwasthesituationWhatwereyoudoingWhowereyouworkingwithWhatwereyouworkingon
Answer ldquoDuring my role as an intern at Company X I was responsible for managing all of the details for events and supervised a group of five for hosting eventsrdquo
taSKExplaintheldquoproblemrdquoandwhatyouneededtoaddressWhatwasthegoalyouwerestrivingforOrtheproblemyouweretryingtosolve
Answer ldquoAfter reviewing past reports I found that event attendance had dropped by 20 over the past few years I wanted to make sure that we brought attendance back uprdquo
aCtiOnTalkthroughthespecificstepsthatyoutookinordertoaddressthetaskathandDemonstrateandmentionskillsthatyouutilizedWhatdidyoudotoresolvetheproblemorreachyourgoal
answer ldquoFirst i collected feedback from past attendees and vendors by sending out a survey i used this to design a new approach that would be more effective in promoting our eventrdquo
rESULtExplainhowyouractionscontributedtotheoverallresultHowdidthestoryendWhatdidyoulearnfromthisexperienceIncludeconcretequantifiabledatatoprovidespecificdetailsinyourresponse
Answer ldquoThe company was able to use the new plan to host a new event By utilizing my strategies we raised attendance by 30 in the first year I learned that it is important to continually adapt strategies to increase participationrdquo
INTERVIEWI Ng
Integrity |Respect|Responsibility 25
leadershipy givemeanexampleofatimewhenyousuccessfullymotivatedotherpeopleunderchallengingcircumstances
y Describeasituationwhereyouusedpersuasiontosuccessfullyconvincesomeonetoseethingsyourway
y givemeaspecificexampleofsomethingyoudidthathelpedbuildenthusiasminothers
Commitment to tasKy Tellmeaboutatimewhenyoufailedtoachievethestatedobjectivegoalinaworkoreducationalsituation
y Tellmeaboutatimewhenyoucompletedaprojectwithminimaldirection
y givemeanexampleofanimportantgoalyouhadtosetandtellmeaboutyourprogressinreachingthatgoal
y Tellmeaboutatimewhenyouhadtogoaboveandbeyondthecallofdutyinordertogetajobdone
proBlem solvingy Tellmeaboutatimewhenyoumadeadecisionanditendedupbeingadisaster
y giveanexampleofatimewhenyouhadtoberelativelyquickincomingtoadecision
y givemeanexampleofatimewhenyouusedyourfact-findingskillstosolveaproblem
y givemeaspecificexampleofatimewhenyouusedgoodjudgmentandlogicinsolvingaproblem
CommuniCation sKillsy Tellusaboutthelastpresentationyouconductedy Tellusaboutatimewhenyoufacilitatedadiscussionthatgotofftrackmdashhowdidyouhandleit
y Tellmeaboutatimewhenyouhadtouseyourpresentationskillstoinfluencesomeonersquosopinion
y Describeatimewhenyouhadtouseyourwrittencommunicationskillstogetanimportantpointacross
Common Interview QuestionseduCationgoals
y Whathasbeenyourrolewithineachoftheextracurricularactivitiesthatyouparticipated
y Howdoyouthinkyouwilluseapplyyourdegreeinyournewjob
y Whataccomplishmentsareyoumostproudofy WehaveaverycompetitivecandidatepoolforourcompanySellmeonwhyyoushouldbeselected
y Howorwhydidyouchooseyourmajory IsyourgPAagoodreflectionofyourperformanceinschool
y Whattypeofpositionareyouinterestediny Whattypesofcampusactivitieshaveyouparticipatedin
teamworKgroup proJeCts y Tellmeofatimewhenyoudisagreedwithateammemberormanager
y Tellmeaboutatimewhenyourealizedinthemiddleofaprojectthatthingswerenotgoingasplannedmdashwhatdidyoudo
y Tellmeaboutasituationwhereyouknewyourboss(oranotherteammember)waswrongyouwererightandhowyoudealtwiththesituation
y Tellofatimewhenyouworkedwithacolleaguewhowasnotcompletinghishershareofthework
y Tellmeaboutatimewhenyouhadadisagreementwithateammemberorcoworker
strengths and weaKnessesy TellmeaboutatimewhenyoushowedpoorjudgmentHowdidyouresolvethissituation
y TellmeastoryofatimeyoudisappointedamanagerorteammemberWhatlessondidyoulearnfromtheexperience
y giveanexampleofhowyouhavebeenabletomotivateyourselftoactionwhenyoujustdidnrsquotfeellikedoingaparticulartask
INTE
RVIEW
INg
26 College of Business | Career Success Guide
Follow-UpFollowupafteraninterviewbysendingathankyoulettertothoseyouinterviewed with within 24 hours You can send a letter through the mail or byemailEmailisthebestwaytoensureitisreceivedinatimelymannerSending a thank you letter through the mail is more formal and appropriate
Applicantrsquos Current AddressCity State ZIP Code
Date of Writing
Ms Jane DoeTitleOrganizationStreet AddressCity State ZIP Code
Dear Ms Doe
1st Paragraph Express appreciation for opportunity mention location and date of interview or meeting make a positive statement about your interest in the organization
2nd Paragraph Emphasize a specific point which will make you stand out in the employerrsquos memory supply any additional information which was omitted from the interview
3rd Paragraph Close with additional appreciation make a positive statement about your qualifications for the position
Sincerely
(your name signed)Type your name
INTERVIEWI Ng
Integrity |Respect|Responsibility 27
Negotiating
CongratulationsAllofyourhardworkhaspaidoffandnowyouhaveajoboffer Here are a few tips when considering the offer
read itThefirststeptoapproachingajobofferistocarefullyreadallofthematerialsentThisincludestheemailtheformaloffer(typicallyaPDFattachedtotheemail)anyotherattachmentsandallrelevantlinksMakesureyouclearlyunderstandy Salary(orhourlywage)y Locationy Startdateandenddate(inthecaseofinternships)y Expensescoveredy Benefits(probablynotincludedinaninternshipoffer)y Contactsy Datetoacceptofferby
write BaCKThenextstepistosendanemailtoyourcontactthankingthemforextendingtheofferConfirmthatyouwillhavearesponseforthembeforethedateindicatedontheofferAtthispointifthereareanyunclearpointsontheofferdonrsquotbeafraidtoaskquestionsinyourresponse
salary negotiatingBeginthenegotiationprocessbyaskingifthejobofferisnegotiableIfyouhaveapreviouslyestablishedlineofcommunicationwithyourcontactthroughthephonegiveherhimacalltoaskhowmuchflexibilitythecompanyhastodiscusssalaryOnceyouhavedeterminedthatitcanbeadjustedthroughnegotiationsdoyourhomeworkHaveagoodsoundreasonfornegotiatingBelowaresomeoftheresourcesthatwillhelpyouestablishanappropriatesalaryrangey NACESalarySurveyTheNationalAssociationofCollegesandEmployers
(naceweborg)producesquarterlysurveysofentry-levelsalaryYoucanusetheNACESalaryCalculatortoestablishasalaryrangebasedonoccupationeducationandlocation
y BureauofLaborStatistics(blsgovblsblswagehtm)TheBLSproducessalarydataonastateregionalandnationallevel
aCCept or deCline the oFFerBynowyouhavethoroughlyreviewedtheofferandconsideredwhetheryoufitwithinthecompanyandthepositionRegardlessofwhetheryouareacceptingordecliningtheofferbesuretodosobothverballyandinwriting
INTE
RVIEW
INg
28 College of Business | Career Success Guide28 College of Business | Career Success Guide
BUSinESS EtiqUEttE
employers rate candidate skills - in order of importance
ability to communicateability to work in a team structureability to make decisions and solve problemsAbilitytoplanorganizeandprioritizeAbilitytoobtainandprocessinformationAbilitytoanalyzequantitativedataTechnical knowledge
Computer proficiency
Abilitytocreateandoreditwrittenreports
Abilitytoinfluenceothers
SourceJobOutlook2013NationalAssociationofCollegesandEmployers
Integrity |Respect|Responsibility 29
BUSinESS EtiqUEttEWhether you are in an interview responding to an email or talking on the phone it is importanttokeepallcommunicationmdashbothverbalandnon-verbalmdashprofessionalTherelaxed tone and correspondence used with friends is not the same as professional communicationatworkorwithbusinessprofessionalsHerearesometipsmakesureyourcommunicationmeetstheprofessionalstandard
Professional Communication
emailing1 include a clear and brief subject line
YoudonrsquotwanttomaketheotherpersonguesswhatyourmessageisaboutThesubjectlineisoftenthedecidingfactorwhetheremailgetsreadordiscardedMakesureyoursubjectlineisclearconciseanddirect
2 always re-read before sendingMakesureyouproofreadyouremailsbeforesendingthemeliminatinganyerrorsthatyourmessagemaycontainandcheckingthetoneoftheemailYouwanttogiveagoodimpressionwhileclearlycommunicatingtheintentofthemessage
3 use a professional email addressIfyouwanttobetakenseriouslyuseanemailaddressappropriateforthejoborpositionWhatmayseemlikeafunnyaddresstoyouandyourfriendsislikelyinappropriatefortheworkplaceandwillbelookeddownuponbypotentialemployers
ETIQ
UETT
Enon-verBal CommuniCation Youmayhaveperfectedyouranswerstointerviewquestionsbutmuchofthefirstimpressionyoumakewillbebasedonnon-verbalcommunicationy Makeeyecontactwiththeinterviewery Afirmhandshakewillexudeconfidenceandcapabilityy Situpstraightwithfeeteitherflatonthefloororanklescrossedy Leanforwardslightlytoappearinterestedandengagedy Relaxyourshouldersy Smileandnodwhilelisteningy Donrsquotcrossyourarmsy Ifyouneedtodosomethingwithyourhandsinterlockyourfingersandholdthem
looselyinyourlaporholdapenandanotepady Donrsquotfidgetoruseexcessiveaggressivegestures
phone Calls and voiCemail1 identify yourself quickly Youdonrsquot
wanttoleavetheotherpersonguessingwhoitisStateyournameandwhereyouarecallingfromtogivecontextforthephonecall
2 have an appropriate voicemailYourvoicemailshouldbeeasytounderstandandappropriateforallcallersStateyourfullnameandphonenumberwithabriefmessageThismayoftenbesomeonersquosfirstimpressionofyousomakeitprofessional
3 Be preparedHaveanotepadandpenreadyfornotesorphonenumbersyoumightneedtojotdownAlsobereadytoaskquestionstoavoidawkwardsilencesinthecallWhencallingoutmakesureyouusedirectcommunicationsothepointofthecallisquicklyunderstood
4 slow downSinceinterviewersareareunabletoreadyourfacialexpressionsandbodylanguageitisimportanttoslowdownyourvocalratetoallowthemtounderstandexactlywhatyouaresayingYouwillalsosoundmoreconfidentandprofessional
5 practice ending your phone callEndingaphonecallcanbeawkwardsopracticehavingaconcisegoodbyeItissuggestedthatyouthanktheinterviewersfortheirtimeandsummarizeanyactionsyouwilltakeafterthecallTrynottoprolongyourgoodbye
4 mind your mannersRemembertherulesyouweretaughtwhenyouwereyoungersuchassayingpleaseandthankyouUsingthesewordsinyouremailswillmakeyousoundmoreprofessionalandrespectfulAddresseveryoneusingthepropertitlesuchasMrMsorDrAtitleisasignofrespectandshouldbeuseduntilyouareotherwiseinstructed
5 respond in a timely manner Respondingwithin24hoursisconsideredproperetiquetteevenifyoujustreplytoacknowledgetheemailandwillgetbacktothemlaterThisshowsyouhavereadtheemailandarebeingproactive
6 avoid using exclamation points WhenwritingaprofessionalemaildpnotoveruseexclamationmarksandboldedwordsWriteyouremailasifyouwerewritingaformallettertosomeoneanduseexclamatorylanguageandsymbolssparinglyEmoticonsorsmileyfacesareneveracceptableinprofessionalemailsLeavethoseforfriendlycommunicationonFacebookortextmessageswithfriendsandfamily
30 College of Business | Career Success Guide
Networking
tips For networKing suCCess1 play the student cardAlumniandothercontactsaremorelikelytowanttohelpyouwhileyoursquorestillastudentIfyouwantto
pickthebrainofsomeonewhoworksintheindustryorrequestaninformationalinterviewnowisthetimetodoitgrowtheserelationshipswhiletherersquosnopressuresothosecontactswillwanttohelpyouwhenyoutransitiontotheworkworld
2 use your friendsrsquo parents as resourcesTheyrsquovegotdecadesofexperienceandareprobablywillingtosharetheirexpertisewithyoumdashandmaybeeventheircontactsStudentstendtooverlooktheirparentsrsquofriendswhenitcomestonetworkingbutparentsareoftenwellconnectedorknowpeoplewhoareAlsolooktorelativesandfamilyfriends
3 get out of the bubbleYoucangetaheadbynetworkingoffcampusLeveragetheCareerSuccessCenterrsquosoff-campusnetworkingopportunitiesCheckoutconferencesinyourfieldoryourlocalChamberofCommerce
4 use linkedinDonrsquotavoidusingLinkedInuntilaftercollegeUseitnowtotrackthenetworkyoursquorebuildingLinkedInrecentlylaunchednewoptionsforstudentsthatmakeiteasytounderstandthisnetworkThereisevenatooltofindalumnifromyouruniversity
5 use twitter strategicallyWhileLinkedInistheprofessionalsocialnetworkTwittercanbeevenmoreusefulforconnectingwithpeopleyouwanttoknowMakealistofpeopleinyourindustrywhoyoulookuptoandusethenetworkstrategicallytoconnectwiththemLikeLinkedInTwittercanhelpyoutakethesestrategiestothenextlevelbecauseitprovidesanopportunitytokeepintouchwiththenetworkyoursquorebuilding
6 get an internshipThisisthemostobviousoptionbutitcanrsquotbeoverstatedThevalueofaninternshipistremendousbothintermsofskillsandcontactsEmployersoftenhirefull-timeworkersfromtheirinternshippoolwhichmeanshavinganinternshipputsyouaheadofotherjobseekersInadditiontogivingyoureal-lifeexperiencetoputonyourreacutesumeacuteaninternshipputsyouineyesightofpeoplewhoworkinyourfieldofchoiceandtheyaremorelikelytothinkofyouwhenjobopportunitiesarise
ETIQUETTE
OneofthebestwaysoffindingajobistonetworkNetworkingisasuccessfultechniqueinfindingyourfirstinternshiporjoborthroughoutyourentirecareerYoumaynotrealizeitbutyoualready have a network Faculty family and friends may not have a jobforyoubuttheymayknowsomeonewhodoesorhaveusefulinformationaboutacompanyforwhichyouwouldliketoworkNetworkingcanhelpyou
y Learnaboutjobsthatarenotpubliclyadvertised y Learnaboutanemployerrsquoscultureandexpectations y Sharejobleads y Gather information to help you decide if a career is right for you
Integrity |Respect|Responsibility 31
Elevator PitchIfyoursquorelookingforajoboneofthefirsttasksonyourto-dolistshouldbecraftinganidealldquoelevatorpitchrdquoItrsquosthe30-secondspeechthat summarizes who you are what you do and why you are the perfectcandidateYoushouldbeabletogiveyourelevatorpitchatanytimefromajobinterviewtoacocktailpartyconversation
putting together your elevator pitChy Aquickintroduction(namecollegemajor)y Whatareyourcareergoalsy Experience(relevanttoyourgoals)y Whatcanyouoffer(skillsandhowyouwouldbenefitanorganization)
tipsy Keepitshortandsimpley Maintaineyecontacty Haveafirmhandshaketosignalconfidencey Researchthecompanyyoutalkwithy Smilemdashshowyourenthusiasmy Practicepracticepractice
intro
goals
experience
fit
ETIQ
UETT
EImpact Your Future
Complete your reacutesumeacute with a graduate business degree Learn from globally conscious business leaders and renowned faculty Gain career confidence through experiential learning Become part of a distinguished business and alumni community
businessoregonstateedumba 541-737-5510 OSUmBaoregonstateedu
Our Oregon State MBA alumni are leaders thoughtout the stateJoin them
32 College of Business | Career Success Guide
More and more recruiters and employers are using LinkedIntofindandhiretalentMakesureyourLinkedInprofile represents you and sends the right message to yournetworkandpotentialemployers
y Completely fill out your profileandusekeywordssootherscansearchandfindyoueasilyUseaprofessionalorprofessional-qualityheadshotofyoudressedinbusinessattire
y Connect with everyoneConnectwithclassmatesprofessorsfacultypastemployersfamilyfamilyfriendsandmoreYouneverknowhowthoseconnectionswillpayoffFollowcompaniesyouareinterestedinorintheindustriesyouwanttoworkinJoingroupsaswell
y ask for recommendationsTakeadvantageoftheconnectionsyoursquovealreadymadeandaskiftheywillrecommendyouonLinkedIn
y interact with your network SendcommentsoffercongratulationsandldquolikerdquothingssopeopleknowyoursquoreactiveAlsointroducepeopleifyouthinktheyshouldbeconnectedmdashthatmayhelpyouinthefuture
y take advantage of new resources Youcanlistprojectshonorsorganizationsandcoursesyouhavetakensothatyoucanincludeallrelevantexperience
y Find people to network with FindalumniwhoworkinthefieldsandareasyouwanttoworkinReachoutandaskforaninformationalinterview
ETIQUETTE
Integrity |Respect|Responsibility 33
Professional attire is usually classifiedaseitherbusinessprofessionalorbusinesscasualInmostsituationsitisbesttoerr on the side of caution and dressbusinessprofessionalbutbesuretoresearchthecompanyyoursquollbespeakingwithtoknowifsomethingdifferentisexpectedIfyou are interviewing for a creative position in fields such as graphic or apparel design you may have more freedom to dress fashion-forward Researchthecorporatecultureandexpectationsbeforedeciding
Professional Dress
menBusiness professional Formenbusinessprofessionaldressmeansafullsuitbutton-upshirtandtieThesuitshouldbecomprisedofmatchingjacketandslacksThejacketsleevesshouldendatyourwristandthejacketshouldbelongenoughtocoveryourbottomTheshirtshouldbefittedandaplaincoloredorsimplepatternedtieshouldbewornandtiedsoitendsatthecenterofyourbeltShoesshouldbedarkleatherandshouldmatchyourbeltDonotwearacasualbeltwithabusinesssuitDresssocksshouldbeworninacolorthatmatchesthesuitandshouldextendoveryourcalfsoskindoesnotshowwhenyousitdownHairandfacialhairshouldbecleanandwellgroomedJewelryshouldconsistonlyofawatchandsimplerings(suchasaweddingbandorclassring)Removepiercingsandanyotherjewelry
Business CasualBusinesscasualdressincludesslacksorkhakipantsAsuitjacketisnotrequiredbutasportjacketmaybewornDependingonthecompanybusinesscasualmaybeanicebutton-upshirtwithorwithoutatieoralightsweaterApoloshirtissometimesconsideredbusinesscasualWearloafersorleathershoesandalwayswearmatchingsocks(notathleticsocks)Hairandfacialhairshouldbecleanandwell-groomed
womenBusiness professional BusinessprofessionaldressforwomenincludesafullsuitmdashajacketwitheitherslacksoramatchingskirtAskirtshouldbenohigherthananinchaboveyourkneeOverallthesuitshouldbetailoredtoyourbodywithoutbeingtootightUnderneathyourjacketwearabutton-upshirtinaneutralcolorShoesshouldbeclosed-toeinadarkcolortomatchyoursuitHairshouldbecleanandstyledandmakeupshouldbesubtleandneutral
Business CasualBusinesscasualdressismorerelaxedthanbusinessprofessionalSlacksoraskirtarerequiredbutasuitjacketisnotnecessaryCardigansandblousescanbewornontheirownandcanbemorecolorfulthanthesuggestedbusinessattire
ETIQ
UETT
E
34 College of Business | Career Success Guide
Career Success Center (CSC) Events The Career Success Center holds a variety of events throughout the year to help students with their career search and professional development Check theCSCwebsiteatbusinessoregonstateeducareersformoreinformationaboutthedatesandlocationsofevents
inFormation sessions TheCSCworkswithcompaniesinavarietyofindustriestoholdinformationsessionsEachsessionincludesanin-depthdiscussionaboutthecompanyanddifferentcareerpathsavailableandmayoffertheopportunitytomeetrecruitersorleadersafterward
proFessional development worKshopsProfessionaldevelopmentworkshopsthroughouttheacademicyearfeaturereacutesumeacutewritingcoverlettersjobsearchstrategyLinkedInpersonalbrandingandinterviewingskillsTheseworkshopsareagreatwaytohelpyouprepareforyourcareersearch
Career Fairs and hospitality suite CareerfairsareheldeachtermattheCH2MHILLAlumniCenterTheseeventsallowstudentstomeetandnetworkwithmorethan100companiesandlearnaboutinternshipandjobopportunitiesAfterthefairstheCareerSuccessCenterpartnerswithOSUAthleticstohostahospitalitysuitewhererecruiterscanmeetwithbusinessundergraduatesMBAstudentsandstudent-athletesinamoreinformalatmosphereTheeventissimilartoacocktailreceptionwhereyoucannetworkone-on-one
moCK interviews MockinterviewsprovidestudentsanopportunitytopracticeinterviewingtechniqueswithrealcompaniesandhaveaprofessionalreviewoftheirreacutesumeacuteSomeemployersusemockinterviewstorecruitstudentsandemployersreceivethereacutesumeacutesofallstudentswhoparticipateMockinterviewsareheldoncepertermintheacademicyear
Business roundtaBle (Brt) TheBusinessRoundtablemeetsquarterlyinthePortlandareafornetworkingandapresentationbyOregonStatealumniaboutbusinesstopicsMembersoftheBRTmentorbusinessstudentswhoattendTheseeventsmayalsobeheldinSeattleandCorvallis
Bis meet the Firms night (winter term)ThiseventisacareerfairforBISmajorsStudentsshouldattendtolearnmoreaboutinternshipandjobopportunitieswithvariouscompaniesMeettheFirmsalsogivesstudentsachancetoexpandtheirnetworkandlearnaboutpossiblecareerpaths
FinanCe speed dating (Fall term)Thegoalofthiseventistoinformstudentsenteringthefinanceprogramaboutthevarietyofcareerpathsandopportunitiesavailable
sophomore Boot CampTohelppreparesophomoresfortheirinternshipsearchestheSophomoreBootCampisafulldayofcareerexplorationandsearchpreparationItincludesanetworkingopportunityandlunchwithamotivationalspeakerThedayconcludeswithmini-classesoninternshipsearchpreparationincludingreacutesumeacutescoverletterssocialmediabrandingandinterviewingtechniques
aCCounting meet the FirmsThiseventisacareerfairforaccountingstudentsfeaturingpublicaccountingfirmsprivateindustrycompaniesandgovernmentagenciesthatrecruitaccountingmajorsItisheldduringthesecondweekoffallterm
Integrity |Respect|Responsibility 35
Corporate Partners
College of BusinessCollege of Business Career Success Center102 Austin HallcscbusoregonstateeduPhone 541-737-8957 businessoregonstateeducareers Career Guide
OSU_BIZ_JOBSfacebookcomOSUBIZJOBSBIZ_JOBSOSU OSU_BIZ_JOBS OSU_BIZ_JOBS
integrity
respect
responsibility
September 2014
4 College of Business | Career Success Guide
PrEParinG
Integrity |Respect|Responsibility 5
Career Exploration
PREP
ARIN
g
selF-assessmentMeetwithacareeradvisorto
Identifyyourinterestsskillsvaluesandpersonalitycharacteristics
Takecareerassessmentsanddiscussresults
Evaluatemajorandcareeroptions
Developapersonalbrandtoguideyourcareerdecision
Constructareacutesumeacutehighlightingskillscontributionsandresults
maJor explorationConsideracademicoptionsbygatheringinformationaboutavarietyofmajors
Utilizeresourcestoconductresearchconcerningbusinessmajorsatbusinessoregonstateedu
gatherinformationfromupperclassmenandacademicadvisorstolearnaboutvariousacademicprograms
Identifymajorsthatfityourpersonalitytraitsinterestsvaluesandabilities
Meetwithanacademicadvisortodevelopaplanofstudy
Attendvariousstudentorganizationmeetingstohelpdetermineyourintersts
Selecting a major andor a career path might seem like a daunting task Use the following checklist to help determine your interests strengths and potential career paths
Career explorationIdentifyfutureoptionsbasedoninformationregardingavarietyofcareers
UtilizeresourcestoconductresearchaboutvariouscareersCSCwebsiteclubsinformationsessionsbusinessroundtablesandcompanyvisits
Networkbyconductinginformationalinterviewswithcareerprofessionalsinyourfieldofinterest
MeetwithaCSCrepresentativetodevelopacareerplan
gain relevant experienCeExplorepotentialcareersanddevelopskillsthatarerequiredtoachievesuccessObtainrelevantexperiencebyldquotestdrivingrdquopotentialcareersthrough
Internshipco-opjobopportunities
Undergraduateandgraduateresearchopportunitiesinyourfieldofinterest
Involvementincampuscommunityorprofessionalorganizations
Jobshadowingaprofessional
Volunteeropportunities
Internshipsco-opsandorfull-timejobsthatmatchyourinterestsExpandyourjobsearchbyconsidering
greenjobs(environmentallyfriendly)
Smallercompanies
governmentjobs
6 College of Business | Career Success Guide
Job Search StrategyBeforeyoustartsendingoutreacutesumeacutesusethefollowingactionplantoprepareforyourjobsearch
1 Know yourselF IdentifyyourinterestsvaluesandskillsBeabletocommunicateyourskillsandaccomplishmentstoemployers
2 have an aCtion planMakealistofcompaniesthatyouareinterestedinResearchcompaniesandtheiropportunitiesSetgoalsandtrackdeadlines
3 Create a presenCeClearlyarticulaterelevantskillsinyourreacutesumeacutecoverletterandLinkedInFocusonaccomplishmentsratherthanjobdescriptionsTailoryourdocumentstoeachjoborinternshipyouapplyforCreateathoroughLinkedInprofileChecksocialmediatoensureprivacysettingsportrayyouinthemostprofessionalway
4 get proFessional experienCeWorkpart-timevolunteerandgetaninternshipConsiderresearchunpaidopportunitiesandjobshadows Joinstudentorganizationsinyourfieldandbeactive
5 Be open-mindedBeopentoalltypesofindustriesandjobsthatwillleverageyourskillsetLookforjobsinavarietyofgeographiclocationsDonrsquotfocusonajobtitleinsteadlookattheskillsrequiredforaposition
6 Consider other organizationsNon-profitsgovernmentSmallandmedium-sizedcompanies
7 develop a networKConductinformationalinterviews JoinprofessionalassociationsandclubsLeveragesocialmediatoconnectwithprofessionalsinyourdesiredareaAttendnetworkingopportunitiesprovidedtoyoubytheCollegeofBusinessNetworkonLinkedIn
8 maintain presenCePeriodicallyreachouttocompaniesrecruitersandprofessionalsinyournetworkReachouttoemployerstwoweeksaftersubmittingyourreacutesumeacutetoseeiftheyreceiveditandtoreiterateyourinterestSendathankyounotewithinonedayofconnectingwithacontactorrecruiter
9 asK For helpAskyournetworkforadviceorleadsVisittheCSCandtalktoacareeradvisorLeverageyourpeersandprofessorsaboutopportunitiesoradvice
10 Be patient and positiveExpectyourjobserachtotakesixmonthsormorePeriodicallyfocusyourenergyonothertasksandorhobbiesTryadifferentapproachifyourcurrentoneisnrsquotworkingReachouttotheCSCforanyhelpyoumayneed
PREPARINg
Integrity |Respect|Responsibility 7
To find out what an industry company or position is really like talk with professionals in careers you are considering They can provide a sense of the real life experiences challenges opportunities and hidden demands as well as the drawbacksandlimitationsofthespecificcareerindustryorcompanyAninformationalinterviewisahighlyfocusedinformationgatheringsessiondesignedtohelpyouchooseorrefineyourcareerpathbygivingyoutheldquoinsiderrdquopointofviewItalsoallowsyoutoexpandyournetwork
Informational Interviews
Theinformationalinterviewallowsyouto
y gathervaluableinformationfromindustryprofessionalsoncareerplanningandjobsearchstrategies
y Discovertherealitiesofaparticularcareerfieldandwhatitisreallyliketoworkinagivenindustry
y Evaluatewhetherthecareeriscompatiblewithyourskillsinterestslifestyleandgoals
y Receivespecificsuggestionsonhowandwheretoacquiretheexperienceandknowledgerequired
y Developconfidenceininterviewingwithprofessionalsbydiscussingyourinterestsandgoals
y gainaccesstothehiddenjobmarketMorethan80ofqualityjobsaresecuredthroughnetworking
y Expandyournetworkinthefieldofinterestforfutureopportunities
y gainreferralstootherprofessionalsinthesamefieldforadditionalnetworking
how do i Find the ContaCts For the inFormational interviewUsuallyyouwilltalkwithapersonyoudonrsquotknowpersonallybuttowhomyouhavebeenreferredAskfriendsfamilymemberscolleaguesfacultymembersandformeremployersforareferralforaninformationalinterviewThismaysoundintimidatingbutmostpeopleactuallyenjoytalkingabouttheirjobsandgivingcareeradviceAlsoleveragetheAlumniConnectionsonLinkedIntofindBeaverAlumniinyourareasofinterest
the Best questions to asKin an informational interview (pick and choose)
Questionsabouttheinterviewer
WhatdoyoudoatthecompanyWhydidyoudecidetoworkhereWhatdoyoulikeaboutworkingherewhatarethechallenges
Questionsaboutthecompany
WhatarethemaingoalsofthecompanyWhatisthecompanycultureWhattypeofpeoplearesuccessfulherewhatqualitiesdotheyhaveWhatistheethicalpolicystandardofthecompany
Questionsabouthowtogetthejob
IsawXjobonthecompanywebsiteIsthissomethingIrsquodbeagoodfitforWhichisthebestwaytofindoutaboutopportunitiesWhichisthebestwaytoexpressinterestinthemWhatisthebestwaytokeepintouchwithyou
Yourcustomquestionsbasedonyourresearch
Incorporatetheresearchyouhavedoneonthecompany IncorporatewhatyouknowabouttheinterviewerAnycommonconnections Askquestionsthatleadtheconversationinadirectionwhereyoucandemonstrateyourstrengths
PREP
ARIN
g
8 College of Business | Career Success Guide
Whenestablishingyourpersonalbrand(onlineorotherwise)threeimportantquestionstoaskyourselfare y What makes me great y Whatmakesmeunique y What makes me compelling
IfyoucananswerthesethreequestionsbylookingatyouronlinebrandyouknowyouhavestartedtobuildasolidfoundationThekeytoanoutstandingpersonalbrandismakingsurewhoyouthinkyouarewhatyoudoandsayandhow others perceive you match
Personal BrandPREPARINg
strategies For developing a personal Brand1 put your best foot forwardWhetheritisdressingprofessionallyorresearchingacompanythoroughlybeforemeetingwiththem
puttingthetimeintomakeagreatimpressionwillpayoffintheend
2 define your own reputationLittlethingslikealwaysdressingappropriatelyandshowingupontimearenoticedandappreciatedDeterminewhatyouwanttoberememberedforandmakeithappenmdashthismaysetyouapartfromothers
3 google yourselfMakesureyouronlinepresenceisappropriatebysearchingyourownnameDeleteanythingthatwouldmakeyouuncomfortablediscussinginaninterview
4 use professional correspondenceEmailsshouldincludeaconciseandclearsubjectlinerelevantcontentandbefromanappropriateemailaddressVoicemailsshouldhaveaprofessionaltone
5 Keep your linkedin profile detailed and up to date RecruitersuseLinkedIntofindpossiblecandidatesfornewjobsKeytermsrelevanttoyourindustrywillallowcompaniestofindyourprofilemoreeasily
6 expand your linkedin network Connectingto10newpeopleeachweekonLinkedInwillexpandyourcontactsto500+withinayear
7 Check social media privacy settingsEnsureonlywhatyouwantsharedisviewableSocialmediasiteswillsometimeschangesettingswithoutgainingyourapproval
8 Be positive WhetheronlineorinpersonmakesurewhatyousayandhowyouinteractwithothersispositiveNoonewantstohirearudeornegativepersonWhenpostingtosocialmediasitesmakesureyouarepositiveandupliftingaspostscanbesharedandre-tweetedbeyondyourintendedaudience
9 Be consistent UsethesamenameonlineasyouwouldwhenapplyingforajobThisconsistencywillallowyourpersonalbrandbasetobemoreeasilyaccessed
10 Be honest NeverlieaboutyouraccomplishmentsoraccoladesYouwilllosecredibilityifemployersfindoutyouprovidedfalseinformationormisrepresentedyourself
Who i think i am
What i say and do
Perceptions of others
personalbrand
Integrity |Respect|Responsibility 9
CHOOSE WISELY Choose the Enterprise Management Training Program This tells the world yoursquore serious Serious about learning how to run a million-dollar business serious about joining an industry leader and serious about having fun with a team thatrsquos as motivated as you Thatrsquos why BusinessWeek magazine keeps naming us to their list of ldquoBest Places To Launch A Careerrdquo
ITrsquoS TIME TO TAKE A BIG STEP GOgoenterprisecom
Doug RiceTalent Acquisition Manager
driceeraccom503-612-8117
10 College of Business | Career Success Guide
aPPLYinG
use a power statement
use action words to highlight skills
Be specific
tailor your reacutesumeacute for each position
highlight accomplishments instead of duties
avoid these words
remove all skills on your reacutesumeacute that are not transferrable or will not be used in the job for which you are applying
include these sections
determine which other sections to include
avoid using more than one font
Fold your reacutesumeacute into four sections to see if your text is evenly spaced and can be easily skimmed
ask someone to review your reacutesumeacute
include discipline-specific information
Reacutesumeacute TipsPowerstatement=actionverb+shortdescriptionofatask+
resultsquantifiedinpercentagesnumbersandconcrete
achievements
Me ChanceDevelop HardFirst TimeLearning Myself
EducationWorkExperience
AccountingIncludegPABISDemonstrateexperiencewithcomputersandsoftwareMarketingUseasmallpersonallydesignedlogo
ObjectiveSummary
CommunityInvolvementAccomplishments
AwardsActivities
Integrity |Respect|Responsibility 11
APPL
YINg
CommuniCationpeople sKills AddressedContractedEditedInterviewedObservedReinforcedAdvertisedConveyedElicitedInvolvedObtainedReportedArbitratedConvincedEnlistedJoinedOutlinedResolvedArrangedCorrespondedExplainedParticipatedRespondedArticulatedCreatedExpressedLedPersuadedSoldAuthoredDebatedFormulatedLecturedPresentedSolicitedClarifiedDefinedFurnishedListenedPromotedCollaboratedDevelopedHelpedProposedSpokeCommunicatedDirectedIdentifiedMarketedPublicizedSuggestedComposedDiscussedIncorporatedMediatedReadSummarizedCondensedDispatchedInfluencedModeratedReasonedSynthesizedConferredDistinguishedInteractedMotivatedReconciledTranslated
Creative sKills AbstractedCustomizedEstablishedInitiatedModifiedRevitalizedActedDesignedExploredInnovatedOriginatedShapedAdaptedDevelopedFashionedInstitutedPaintedSharedBeganDevisedFormulatedIntegratedPerceivedSetCombinedDirectedFoundedIntroducedPerformedSolidifiedComposedgeneratedInventedPhotographedSolvedConceptualizedDisplayedIllustratedLaunchedPlannedSynthesizedCondensedDrewImaginedMemorizedPublishedVisualizedCreatedEntertainedImportedModeledRevisedWrote
managementleadership sKills AccentuatedControlledEstablishedIncreasedOversawRestructuredAdministeredConvertedEvaluatedInitiatedPerformedReviewedAdvancedCoordinatedExecutedInspectedPlannedSalvagedAnalyzedCutExpandedInstitutedPresidedSavedAppointedDecidedFine-TunedLedPrioritizedScheduledApprovedDelegatedgeneratedManagedProducedSecuredAssignedDevelopedHandledMergedQuadrupledSelectedAttainedDirectedHeadedModeratedRecommendedStreamlinedChairedDoubledHiredMotivatedRecoveredStrengthenedConsideredEliminatedHostedNavigatedRecruitedSupervised
researCh sKills AnalyzedCritiquedExaminedObservedScannedBrandedDecidedExperimentedInspectedOrganizedStudiedCataloguedDetectedExploredInterpretedPerceivedSolvedClarifiedDeterminedExtractedInterviewedPublishedSummarizedCollectedDiagnosedExtrapolatedInventedRecognizedSurveyedCompiledDifferentiatedFormulatedInvestigatedSynthesizedComparedDocumentedgatheredLinkedResearchedSystematized
FinanCial sKills AdministeredAuditedCorrectedForecastedMeasuredReconciledAdjustedBalancedDecreasedIncreasedNettedReducedAllocatedBudgetedDetailedPlannedResearchedAppraisedComputedDevelopedProgrammedSolvedCalculatedDeterminedMaintainedPreparedRetrieved
Reacutesumeacute Action Words
helping sKills AdaptedAttendedDevelopedFamiliarizedMentoredRepresentedAdjustedCaredFurtheredMotivatedResolvedAdvisedClarifiedDiagnosedguidedPerceivedSafeguardedAdvocatedCoachedDirectedHelpedPreventedServicedAidedCollaboratedEducatedIntegratedProvidedSimplifiedAnsweredContributedEncouragedInsuredReferredSpokeArrangedCooperatedEnsuredIntervenedRehabilitatedSuppliedAssessedCounseledExpeditedLedRelatedSupportedAssistedDemonstratedFacilitatedListenedRendered
organizationaldetail sKills AccomplishedComparedExecutedLoggedProvidedRoutedAchievedCompiledFacilitatedMaintainedPurchasedScheduledApprovedCompletedFiledRecordedScreenedArrangedConfiguredFollowedMonitoredRegisteredStandardizedCataloguedCorrectedObtainedReservedSubmittedChartedCorrespondedgeneratedOperatedRespondedSuppliedClassifiedDispatchedImplementedOrderedRetainedSystematizedCodedDistributedIncorporatedOrganizedRetrievedTabulated
teaChing sKills AdaptedCommunicatedEmpoweredFocusedInstructedSimulatedAdoptedConductedEnabledguidedInventedStimulatedAdvisedCoordinatedEncouragedIndividualizedMotivatedTaughtBenchmarkedCounseledEnlightenedInfluencedPersuadedTestedBriefedCritiquedEvaluatedInformedSchooledTrainedClarifiedDecidedExplainedInitiatedShapedTransmittedCoachedDevelopedFacilitatedInstilledSharedTutored
teChniCal sKills AdaptedComputedDeterminedMaintainedRectifiedRestoredAppliedConservedDevelopedOperatedRe-designedSolvedAssembledConstructedEngineeredOverhauledRe-engineeredSpecializedAutomatedConvertedFabricatedPrintedRegulatedStandardizedBuiltDebuggedFortifiedProgrammedRemodeledStudiedCalculatedDesignedInstalledRebuiltRepairedUpgraded
manual sKills AssembledBuiltDroveMovedPulledSkilledBoundControlledFedOperatedTendedBentDrilledHandledPerformedRetooledWorked
Usethislistofverbstodescribeyourskillstoanemployerwhencreatingyourreacutesumeacutecover letter and application materials
12 College of Business | Career Success Guide
Reacutesumeacutes What Not To Do
ChrisConstantine
1800PolkAvenueCorvallisOR97331
2smart4ugmailcom
TELEPHONE(541)749-0000
objective
Tousemyskillsandexperienceinarewardingpositionwithyourcompany
education
osuBS in Marketing __
gPA375
Corvallis high schoolDiploma2009-2012
employment
Cafeacute yumm Assistant2008ndash2009
IescortedcustomerstotheirtablesandarrangedtheirseatingpresentedmenusandansweredquestionsaboutmenuitemsIhaveexcellentcustomerserviceskills
orgon state universityOfficeWorker2011ndashPresent
y Completedavarietyofwrittenprojectsandpresentedworkstatustosupervisor
gt Createdofficemanuals
gt Typedminutes
gt Wrotepamphlets
y Maintainedofficeschedulingandeventcalendars
gt Enteredeventsoncalendar
gt Enteredpersonwhoscheduleeventoncalendar
leadership
Iwasvicepresidentofsalesclublastyear
awards and recognition
Member sales Club
Member Finance Club
Computer skills
MicrosoftWord
1
23
4
56 7 8
910
1112
13 1415
1617
18
APPLYI Ng
When writing and formatting a reacutesumeacute consider the following sample and corresponding notes of what not to do
Integrity |Respect|Responsibility 13
1 Drawattentiontoyournamebyincreasingitsfontsizebyatleast2pointsmorethanthefontsizeusedthroughouttherestofthereacutesumeacute
2 AvoidcreatinganegativeimpressionUseyourstudentemailoraprofessionalemailwithyourfirstandlastname
3 Labelslikelsquotelephonersquoandlsquoemailrsquoarenotneeded
4 genericobjectivestatementsdonotcommunicateanythingmeaningfultotheemployerTheirpurposeistodemonstrateaclearcareergoalanduniqueabilitiesthattheapplicantwillbringtothepositionIfyouchoosetoincludeanobjectivestatementensureitiscustomizedtothepositionyourareapplyingfor
5 Centeringallreacutesumeacutesectionswastesvaluablespaceandcanmakeitdifficulttodiscernheadingsfromcontent
6 Spelloutthenameofyoureducationalinstitution
7 Usetheexactandunabbreviateddegreetitle
8 Includethegraduationyear
9 IncludegPAonareacutesumeacuteasapplicablegenerallyincludeitifitis30AccountingstudentsareexpectedtoincludegPA
10 Afteryourfirstyearofcollegeiscompletedremovehighschooleducationandexperiencefromthereacutesumeacute
11 Writeyourreacutesumeacuteinthirdpersonpoint-of-viewThismeansthereshouldbenopersonalpronouns(Imemyyouyour)inthereacutesumeacute
12 Descriptionsofworkperformedshouldbebulletedanddemonstrateresultsandcontributions
13 Proofreadyourreacutesumeacuteforspellingmistakes
14 Placethemostrecentexperiencefirstineachsection
15 Whilebulletsareanexcellentmethodofconciselyrepresentingexperienceusingatieredsystemofbulletsisconfusing
16 Usethespaceonyourreacutesumeacutemoreeffectivelybyrestructuringsentencesintosimplefacts Vice President Sales Club2014
17 PlacecorrectinformationineachsectionIftheinformationdoesnrsquotfitthesectiontitlerenamethesectionThissectioncouldberenamedldquoProfessionalAssociationsrdquo
18 ItisexpectedthatbusinessmajorswillbeabletouseMicrosoftOfficeprogramsOnlyincludesoftwareprogramsthatshowahigherlevelofcomputermastery
APPL
YINg
14 College of Business | Career Success Guide
Reacutesumeacute Samples
APPLYI Ng
M
atthew Sm
ith m
atthewsm
ithyahoocom
(503) 555-5555 2525 C
rystal Court Salem
Oregon 97304
______________________________________________________________________________ E
DU
CA
TIO
N
Oregon State U
niversity Corvallis O
regon
Expected June 2016
Bachelor of Science B
usiness Adm
inistration Marketing
Minor Entrepreneurship
MA
RK
ET
ING
PRO
JEC
TS
Market R
esearch Class Project
Spring 2014
Form
ulated and compiled data for inclusion in a statistical analysis report
Perform
ed relative analyses based on advertising models including radio television Internet
print brochures direct mail cam
paigns catalogs sales force efforts annual reports
With the cooperation of sales representatives conducted independent research on tw
o major
retailers to determine the effectiveness of several m
arketing strategies
Integrated findings into comprehensive m
arketing research reports
Brand M
anagement C
lass Project
Fall 2013
D
eveloped a proposal to create a brand identity for local non-profit
Responsible for the creation and preparation of the copy of brochure for youth guidance cam
p
Prepared branded slide show and video for m
arketing campaigns
WO
RK
EX
PER
IEN
CE
Ivey Performance M
arketing Public Relations Intern
Sum
mer 2014
R
esponsible for the research on the Spain and Am
erican metal trade
Prepared status report and presented in press release for several com
panies
Responsible for m
eeting with clients of various industries and com
pany cultures U
lta Beauty C
ampus R
epresentativeAm
bassador
2012-2013
R
esponsible for the representation of brand for new cosm
etic products on campus
W
orked with the advertiser to increase sales of cosm
etic products
Updated database by feeding the reports of the activities
D
esigned presentations and demonstrated the product on cam
paign promotions
AC
AD
EM
IC H
ON
OR
S amp A
CT
IVIT
IES
D
eanrsquos List ndash Spring 2012 Fall 2013 Winter 2014
M
arketing Club M
ember 2012-C
urrent
Am
erican Marketing A
ssociation Mem
ber 2013 - Current
CO
MPU
TE
R SK
ILL
S Social M
edia Facebook Twitter LinkedIn Pinterest Instagram
Google+ Y
ouTube Softw
are Adobe H
TML M
icrosoft Project
Nam
e Address
Phone Num
ber Em
ail address LinkedIn address
O
bjective This is an optional section of your resum
e outline Tell the employer the specific position in w
hich you are interested
Education
College City State Degree M
ajor honors expected graduation date O
nly list your college education (No High School) List Colleges in reverse chronological order (m
ost recent first) including study abroad
Summ
ary of Qualifications
Summ
arize your best selling point relevant experience skills and personal qualities U
se specific examples of w
hat you have done to showcase your skills
Experience
This is an important part of the reacutesum
eacute Here you can list your previous employm
ent history and other relevant experience including internship volunteer organizational leadership List in reverse
chronological order Think broadly ndash student involvement and m
ajor school projects are appropriate
Achievements
If you have any special achievements you w
ould like to announce you can use this section Exam
ples Awards scholarships presentations honors
Special Skills
If you have specific skills that relate to the position you can create a special skills section Skills can include fluency in another language and com
puter skills
References You should leave this section out altogether References are not required at this stage and stating the
ldquoreferences are available upon requestrdquo is assumed If you are applying for a position that asks for
references provide them on a separate sheet titled References
Additional O
ptional Sections You can add additional sections of your reacutesum
eacute outline such as Leadership Volunteering Comm
unity Involvem
ent or Honors Layout ndash The layout you choose depends on w
hat you want to em
phasize on your reacutesumeacute
Chronological layout focuses on employm
ent history Functional focuses on transferrable skills Font ndash Choose a com
mon font and m
edium range font-size betw
een 10-12 pt Decide how you w
ant to highlight section headings Som
e people use bold and a larger font size (14-18 pt) to highlight their nam
e on the reacutesumeacute
sample reacutesum
eacute outlinesam
ple reacutesumeacute highlighting Coursew
ork
Integrity |Respect|Responsibility 15
ANN
A MILLER
EDUCATIO
N
Bachelors of Science in Finance O
regon State University Expected Graduation
GPA 378 Fall 2015
SUM
MARY O
F SKILLS
Budget Developm
ent and Managem
ent ndash Three yearsrsquo experience streamlining and m
anaging organizational budget of local fast food franchise Financial Investm
ents ndash Participated in a student-led organization that actively manages a $12 m
illion equity portfolio on behalf of the O
regon State University Foundation
Leadership ndash Served as an elected mem
ber of Weatherford Hall Council governing activities and resolving
concerns of 2400 students
RELEVANT EXPERIEN
CE
Cafeacute Yum
m Corvallis O
regon 2012 ndash Present Assistant M
anager middot In cooperation w
ith owner m
anage organizational budget to serve a comm
unity of over 50000 people middot Participates in panel to interview
new em
ployees and produces weekly personnel schedule
middot Train approximately tw
o employees per m
onth resulting in new hires achieving a high level of com
petency in new
duties O
regon State Investment Group 2013-Present
Domestic Fund Portfolio M
anager middot Accountable for valuing and analyzing com
panies within dom
estic sector for possible investment
opportunities middot W
ork with team
of students to manage m
ore than $1 million of investm
ents Delta Gam
ma Sorority
Finance Chair 2013 ndash 2014 middot Collaborated w
ith other club mem
bers to execute philanthropy project to help local schools middot Responsible for m
anaging fundraising budget and goals of $5000 per term for local organizations
AW
ARDS amp RECO
GNITIO
N
M
ember Beta Gam
ma Sigm
a Honor Society 2013 - Present O
regon State University Deanrsquos List 2011 ndash Present
Recipient Outstanding Business Student of the Year 2013
CO
MM
UN
ITYLEADERSHIP INVO
LVEMEN
T
Relay for Life 2010-Present
W
eatherford Hall Council 2013 ndash Present
Boys amp Girls Club 2013 ndash 2014
Am
erican Red Cross 2011 ndash 2012
1418 Grant Street C
orvallis OR
97330 | (541) 737- 6789 | amiller
onidoregonstateedu | ww
wlinkedincom
inannamiller
JOSEP
H H
ERN
AN
DEZ
14188 Campus W
ay | Corvallis OR 97330 | (541) 123-4567 | jhernandez
onidoregonstateedu
OB
JECTIVE
Educated business information system
s professional with four years training and experience seeking position w
ithin the Inform
ation Technology field
EDU
CATIO
N
Oregon State U
niversity Bachelors of Science in Business Inform
ation Systems Expected 2015
GPA
367 W
OR
K EX
PER
IENCE
Daim
ler Information System
s Intern
Portland O
R
June 2013 - Decem
ber 2013
Provided front-line inform
ation technology support for a company of 20000 em
ployees in more than three
geographic markets
M
aintained exceptional standards of customer service receiving recognition from
clients and vendors for quickly resolving IT issues
W
orked with a team
to perform process analysis on data w
arehouse systems thereby decreasing custom
er w
ait time by 10
Maxim
Staffing Adm
inistrative Assistant
Portland O
R
January 2011 ndash September 2012
M
aintained accurate digital records for an average of 400 calls per day continually met or exceeded daily
goals
Assisted w
ith planning and carrying out events for a staff of 60 people
Regularly created documents designed m
arketing materials and produced w
eb content using Microsoft
Office Suite and A
dobe Suite software
Server Aqua
Corvallis O
R July 2010 ndash January 2011
Recognized for polite helpful and courteous custom
er care
Utilized com
puter to check work schedule com
plete time sheets and m
onitor online customer evaluation
forms
Ensured accuracy w
hen operating cash register and assisting with inventory control and ordering
COM
PU
TER SK
ILLS
Process Analysis
HTM
L Com
puter-based Auditing
Data W
arehouse Systems
JAV
A
Data M
ining
SQL
TCPIP E-Business Concepts
ACTIV
ITIES
Volunteer Elementary School A
sthma Prevention Program
Corvallis
2012 ndash 2013 Inform
ation Systems Tutor O
regon State University Corvallis
2011 ndash Present
APPL
YINg
sample Functional reacutesum
eacute sam
ple Chronological reacutesumeacute
16 College of Business | Career Success Guide
APPLYI Ng
Jessica Chen
987 Southwest 2
nd Street bull Corvallis OR 97333 bull (541)123-4567 bull jessicachen
gmailcom
EDU
CATION
O
regon State University
Anticipated July 2016 Bachelor of Science Business Adm
inistration Managem
ent Bachelor of Science Business Adm
inistration International Business Aarhus School of Business U
niversity of Aarhus
Fall 2015 Study Abroad
W
ORK HISTO
RY Best Buy Sales Consultant
January 2013 ndash August 2014 Salem
OR
Ensured excellent custom
er service by offering technological solutions to individual and corporate custom
ers and responding to client phone requests
Met or exceeded com
pany quarterly sales quotas by 10 ndash 15
Adhered to com
pany policies as written in Em
ployee Policy Guide
Safeway Courtesy Clerk
January 2012 ndash Decem
ber 2012 Corvallis O
R
Helped customers feel valued by quickly fulfilling client requests and thereby reducing w
ait times
Assisted approxim
ately 150 customers per day w
ith transporting purchases to their cars
Monitored shelves and restocked product w
hen levels decreased below 50
capacity
LEADERSHIP EXPERIENCE
Student-Athlete Oregon State U
niversity Wom
enrsquos Rowing
2012 ndash Present
M
aintained high level academic perform
ance and developed time m
anagement skills w
hile training or com
peting six hours per day during the school year
Collaborated with team
mem
bers from diverse backgrounds in order to com
pete in Pac- 12 Rowing
Championships
Student Coordinator Oregon State U
niversity Earth Day of Service
2012
Planned an eight hour service project in conjunction w
ith Corvallis Parks and Recreation
Supervised over 100 volunteers removing invasive plant species at Dunaw
i Creek Boardwalk natural
area CO
MM
UN
ITY amp CAM
PUS IN
VOLVEM
ENT
M
ember O
regon State University Finance Club 2014 ndash Present
M
ember O
regon State University M
anagement Club 2013 ndash Present
Volunteer Jackson Street Youth Center 2012 ndash 2014
Coach Corvallis City Youth Baseball 2011 - 2013
LANG
UAG
ECOM
PUTER SKILLS
Fluent in M
andarin
Proficient in Adobe Creative Suite AW
ARDSHON
ORS
O
regon State University Honor Roll 2012-2014
Bernie Newcom
b Scholarship 2012-2014
CLIN
T R W
ILLIAM
S crw
illiams
gmailcom
(541) 123-4567 w
ww
linkedincominclintrw
illiams 2200 South G
arfield Street Corvallis O
R 97330
PR
OFESSIO
NA
L SUM
MA
RY
Goal-oriented high-energy supply chain m
anagement professional w
ith five years experience solidifying business relationships and stream
lining data processes in the public sector Adept at procurem
ent logistics and transportation com
modity m
anagement and finance H
ighly effective trainer and staff motivator com
mitted to
collaboration quality productivity and efficiency Sales amp
Operations Planning
Business Developm
ent Planning amp
Logistics
Inventory Managem
ent C
ontract Adm
inistration C
omm
unications amp N
egotiations
Business Leadership C
APEX
Managem
ent Process Im
provement
ED
UC
ATIO
N
Oregon State U
niversity Corvallis O
R
Expected July 2017
Masters of Business A
dministration in G
lobal Operations
362 G
PA
Oregon State U
niversity Corvallis O
R
July 2010
Bachelors of Science in Accounting
387 GPA
RELEV
AN
T EXP
ERIEN
CE
Horizon R
estoration Portland OR
August 2010 - Present
Operations M
anager
Developed business strategy through a com
prehensive analysis of financial and operational key perform
ance indicators while accounting for variance and em
ployed plan through inclusive team
goal setting
Implem
ented a system of process im
provement through collaborative perform
ance evaluations and results-focused goal setting for seven project m
anagers
Created and presented quarterly business unit analysis to com
municate com
pany performance trends
and achievement of benchm
arks
CB
S Interactive Portland OR
June 2010 ndash August 2010
Business amp Finance Intern
C
alculated liquidity solvency and profitability ratios for Pacific Northw
est division of the company
W
orked with a team
to identify research and document key variances for M
IS projects
Identified and assisted in the correction of inconsistencies in process or accounting treatment
resulting in a reacquisition of $30000 in funds for materials
A
ssessed with the preparation of m
onthly financial presentations decks financial dashboards metric
analysis and rate volume analysis for the departm
ent
CO
MM
UN
ITY INV
OLV
EMEN
T
Habitat for H
umanity Portland O
R
2014
Assisted w
ith connecting agency to sponsors thereby raising over $400000 in materials for new
hom
es
Constructed three hom
es with C
BS Interactive Habitat for H
umanity Team
Mercy C
orps Northw
est Corvallis O
R
2008 ndash 2010
Partnered w
ith the Asian Pacific N
etwork of O
regon to operate a food drive benefitting 25000 clients
Served as a m
ember of the O
regon Asset Building C
orps to introduce sustainable change among low
-incom
e comm
unities recruit comm
unity volunteers and establish sound fiscal policies
sample Chronological reacutesum
eacutesam
ple Combination reacutesum
eacute
Integrity |Respect|Responsibility 17
Portfolio Development
Compiling a portFolioThroughoutyourindustryandacademicexperiencesyoushouldcompilesignificantworktoincludeinyourprofessionalportfolioOnceyoubegindevelopingtheportfolioyoucaneasilyaddadditionalworkthatappropriatelyrepresentsandshowcasesyourskillsandqualifications
weB portFoliosWebportfoliosarehostedonlineandareaninteractivewebpageThebiggestbenefitofawebportfolioisitsaccessibilityEmployerscanaccessthewebportfolioatanytimebyvisitingthewebportfoliorsquoswebaddressSeveralonlinesitesallowstudentstocreateandhostattractiveprofessionalportfolioswixcom weeblycom sitesgooglecom styleportfolioscom coroflotcom
PortfoliosareanessentialjobsearchtoolfordesignmajorsAportfolioisacollectionofdocumentsandotherworksamplesorganizedinsomeformofcaseorbinderThepurposeistoshowcaseyourqualitiesandskillsasajobcandidateKeepinmindthataprofessionalportfolioshouldcontainonlyyourbestworkthatisrelevanttothepositionfield you are applying for
APPL
YINg
18 College of Business | Career Success Guide
y RemembertoshowprocessCreateseveralpagesforeachprojectthatshowshowyouprogressedfrombeginningtoendMakesurethearrangementofyourimagesanddiagramsareorganizedonyourpagesothereisanaturalflowanditrsquoseasytofollow
y SomeprojectsmaybeverytactileYoumaywanttoreproducetheseprojectstoincludeonyourpageorconsiderbringingthesephysicalprojectstoyourmeetingiftheemployerwantstoseeyouractualwork
y RemembertoincludereflectionstatementswitheachprojectthatgivenecessarybackgroundforthereaderAddinformationaboutwhytheprojectwascompletedchallengesyouovercamesuccessfullywhatyoulearnedandwhatskillsyoumasteredAddpertinentdetailsabouttheprojectDescribetheinspirationbehindtheproject
Professionalartifacts
Self-directedartifacts
Closingpagethankyoupage
hard Copy portFoliosDevelopingahardcopyportfolioinvolvescreatingadigitalportfoliothatisthenprintedandinsertedintoahardcopycaseYoucanuseanycomputerprogramyouarecomfortablewithtodevelopyourportfoliopagesPowerpointandAdobeInDesignPhotoshoparecommonlyused
step 1 planning
Decidewhatprogramyouwillusetodesigndevelopyourportfoliopages
DecideonsizeofpagelayoutandsizeofportfoliocaseCommonsizesare85X11rdquo11X14rdquoor11X17rdquoIfyouhavealotoflargeprojectswithsmalldetailsalargercasewillbemoreappropriateChooseacasethatyouarecomfortablewithcarryingandpresenting
step 2 selecting
SelectwhichportfolioartifactsyouaregoingtoincludeinyourportfoliofromthefollowingthreecategoriesChoosenomorethan10artifactsAimforqualityratherthanquantityincludeonlyyourbestwork y academicIncludeyourmostsuccessfulcourseprojectsfromyourcoursework
y professionalReacutesumeacutelettersofrecommendationprofessionalexperienceshownvisuallyperformanceevaluations
y self-directedAnyreproducedworkorworkdoneonthesideawardsscholarshipsleadershipdocumentationvolunteerworkartwork
OnceyoursquoveselectedwhichportfolioartifactsyouwanttoincludeconvertallworkintodigitalformatForphysicalpiecestakephotosoftheworkForflatpiecesscantheworkForyoursignificantexperiencescapturewithphotographs
step 3 organizing
ThenextstepistodevelopyourportfoliooutlineDecidewhereeachartifactisgoingtobeincludedConsiderthefollowingpageorder
intro pageThispageintroducesyouItshouldconsistofyournametitlemajorandbrandmarkTableofcontentsListskeypagesinyourportfoliowithpagenumber
design philosophypurpose statement Thiscantakemanyforms(designphilosophyprofessionalstatementbioaboutmepersonalcatchphrasecareerobjectiveetc)
reacutesumeacuteItcanbeaPDFofyourhardcopyreacutesumeacuteorthesamecontentinanewlayout
divider pagesIncludedividerpagesthatintroduceeachsectionofyourportfolioy AcademicprojectsChoose3-5keyacademicprojectsStartwiththemostrelevantones
y EachprojectcantakeupafewpagesRememberthesepagesaregoingtobeprintedsomakesureyoudonrsquotcramtoomuchononepage
Portfolio Development
APPLYI Ng
Integrity |Respect|Responsibility 19
step 4 designing
IncorporatethebasicprinciplesandelementsofdesignwhencreatingyourpagelayoutsConsidertheruleofthirds(thirdblankspacethirdtextthirdvisual)
CreatingabrandmarkAbrandmarkisavisualpresentationofyouasyourownbrandThiscanbeasymbollogoiconorrepetitivevisualelementthatispresentedthroughoutyourportfolioBybrandingyourselfyouarecreatingaperceptionaboutwhoyouareandthequalityofworkyoucanproduceBesureyourbrandmarkisvisibleoneverypageandeachpagerepresentsaclearconsistentbrandidentity
REMEMBERYourportfoliodesignshouldbeconsistentwithyourbrandpackage(whichincludesyourreacutesumeacutecoverletterbusinesscardandwebportfolio)Thegoalistohaveaconsistentbrandidentityinallyourwork
step 5 printing
TimetoprintandputitalltogetherOnceyourportfolioiscompletebesuretopracticehandlingitandpresentingyourpages(especiallyifyouchosethelargerportfoliocase)
AnadditionalstepistocreatealeavebehindportfolioforemployersForexamplean85X11rdquoreprintofyourpagesthatareboundtogethercanbeleftbehindwithemployersYoucanalsosaveyourworkonaCDandleaveitbehindMorecommonlyyoucandirectemployerstoyourwebportfolio
PrintingisavailableatOSUStudentMulti-MediaServices(theyscanandprintstudentportfoliopagesfreeofcharge)CorvallisCustomorFedExPortfoliocasescanbepurchasedatportfolios-and-art-casescomorfromotheronlinesources AP
PLYINg
KNOWYOURAUDIENCEThegoalofyourportfolioistoshowyouFITwithintheorganizationyouaretargetingIfthecompanyyouaretargetingisknowntobeinnovativetrendyandfashion-forwardyourportfoliostyleshouldalsobeIfthecompanyismoretraditionalandformalyourportfoliostyleshouldreflectthesamestyle
20 College of Business | Career Success Guide
Cover Letter
Your Street AddressCity State ZIP
Date
First and Last Name of PersonTitleCompanyStreet AddressCity State ZIP
Dear MrMs Last Name
Opening paragraph In the first paragraph state the reason for the letter the specific position you are applying for and indicate how you heard about the position
Second (and possibly third) paragraph Use the next one to two paragraphs to explain why you are interested in the position and the company Use specific examples to show how you are qualified for the position If you have had relevant work experience point out the specific achievements or unique qualifications from those roles If you have experience in your academic classes such as class projects use those examples as well
Closing paragraph The last paragraph should include your desire to personally interview for the position You should also refer the reader to your reacutesumeacute which summarizes your experience and qualifications Close your letter with a statement that will encourage the company to respond
Sincerely
Your Signature
Your NameEnclosure
tips1 CustomizeMakesureeachcoverletteristailoredspecificallytothepositionyouareapplyingfor
2 Be positive TelltheemployerabouttheexperiencesyouhavethatmatchtherequiredqualificationsforthejobDonothighlightqualificationsyoudonothave
3 Be conciseThisisnevertobelongerthanonepage
4 Be honest Donotembellishyouraccomplishmentsskillsorqualifications
5 FormatMakesurethatthefontstylesizeandcolorareuniformforpresentation
6 proofread ThecoverletterisoftenthefirstsampleofyourwritingthatanemployerseesMakesurethatyouproofreadforspellinggrammaticalandpunctuationerrors
APPLYI Ng
The purpose of a cover letter is to introduce yourself and show how your backgroundfitstheparticularpositionandoremployeryouareapplyingtoItprovidesanopportunitytoexpandonpointsfromyourreacutesumeacutethatyoufeelareespeciallynoteworthyorspecifictothejobdescriptionThisisalsowhereyoushouldexplainanythingodd(gapsintimelinelowerGPAetc)
Integrity |Respect|Responsibility 21
AreferencesheetisusedtosharealistofpeoplewhocanelaborateonyourexperienceandskillstopotentialemployersReferencesarenotpartofyourreacutesumeacuteThisisaseparatedocumentPeopletoconsiderhavingonthislistcaninclude
y Pastemployers(bosses)y Professorsy Advisors
a Few things to notey Usethesameheadingasinyourreacutesumeacutey Keepthelistto3-4individualstotaly Theindividualsshouldknowenoughaboutyoutobeabletospeaktoyourcharactery Youshouldchoosethosewhowillpositivelyreflectyourskillsandabilitiesy Askpeoplepermissiontobeareferencepriortoaddingthemtoyourlisty Donotusefriendsorfamilymembersuseonlyprofessionalreferences
References
Your NameAddressPhone numberEmailLinkedIn Address
References
NameJob TitleCompanyAddressPhone numberEmail address
NameJob TitleCompanyAddressPhone numberEmail address
NameJob TitleCompanyAddressPhone numberEmail address
APPL
YINg
22 College of Business | Career Success Guide
Follow up with interviewer(s) send a thank you letter that restates your skills and interest in the company within 24 hours of the interview
intErviEWinGresearch the employer to prepare for your interviewa Current newsb employer initiativesc position you are applying ford Company strengths weaknesses opportunities
and threats (swot analysis)
prepare five or more stories using the star method (see page 24)
make a great impression Be on time dress professionally make eye contact give a firm handshake be positive confident and listen to what the representatives have to say
always ask questions about the employer and position make sure you are not asking about things easily found on their website again do your research also avoid asking about salary and benefits
Integrity |Respect|Responsibility 23
traditional interview Thistypeofinterviewincludesbroad-basedquestionstoseeifthecandidatehastheskillstoperformthejobandtodeterminewhetherornottheyareafitforthecompanyBepreparedtoanswertraditionalinterviewquestionsinastraightforwardmanner
y Whydidyouchooseyourmajory Tellmeaboutyourself(keepthisto2-3minutes)y Whatareyourstrengthsandweaknessesy Whydoyouwanttoworkhere
Behavioral interview
BehavioralinterviewsarebasedontheideathatpastbehavioristhebestindicatoroffutureperformanceManycompaniestodayusethistypeofinterviewQuestionsforbehavioralinterviewsusuallystartwithldquoTellmeaboutatimewhenrdquoWhenansweringandpreparingfortheseinterviewsfollowtheSTARformatonpage24
Case interview CaseinterviewsaretypicallyusedbyconsultingcompaniesinvariousindustriesaswellasbankingandfinancialfirmsThisspecifictypeofinterviewisleveragedtotestthecandidatersquosanalyticalcommunicationproblemsolvingandadaptabilityskillsetsTypesofcaseinterviewsincludewrittencasesbusinesscasesandbrainteasers
phone interviewAphoneinterviewisusuallythefirstinterviewmanycompaniesuseasascreeningprocessforcandidates Hereareafewtips
y UsealandlinewhenpossibleIfyouuseacellphonemakesureyouareinaquietareawithgoodreception
y Providedetailedandspecificanswersjustasyouwouldinpersony Beprepared
video interviewIfyouareinterviewingwithacompanyandareunabletotraveltothesiteavideointerviewmaybearranged
y Dressprofessionallyasyouwouldforanon-siteinterviewy PracticebyrecordingyourselforutilizetheCSCresourcesy Chooseaquietareatointerviewwhereyouwillnotbedisruptedy giveyourselfplentyoftimetosetupequipmentsothatyouarereadytogoatinterviewtime
y Whenspeakingfocusyoureyesonthevideocameranotonyourscreensothatyouappeartomakeeyecontactwiththeinterviewer
inFormational interview Readaboutinformationalinterviewsonpage7
Types of Interviews
INTE
RVIEW
INg
SuccessfullymanaginganinterviewiskeytogettinganyjobTheinterviewprovidesemployerswithanopportunitytogettoknowyourpersonalityandtocloselyexamineyourverbalcommunicationskillsWhatyousaymdashandhowyousayitmdashiscriticaltoanemployerrsquosassessmentofyourldquofitrdquowithacompanyNonverbalbehaviorduringinterviewsisalsoaformofcommunicationAninterviewisanaturallyanxietyproducingsituationInordertodoyourbestmakesureyouprepare and practice Below are several different types of interviews you may experience
24 College of Business | Career Success Guide
Behavioral interview example ldquoDescribeatimewhenyouhadtosolveaproblemrdquo
STAR Method
SitUatiOnDescribethesettinginwhichyourexampletakesplaceWhatwasthesituationWhatwereyoudoingWhowereyouworkingwithWhatwereyouworkingon
Answer ldquoDuring my role as an intern at Company X I was responsible for managing all of the details for events and supervised a group of five for hosting eventsrdquo
taSKExplaintheldquoproblemrdquoandwhatyouneededtoaddressWhatwasthegoalyouwerestrivingforOrtheproblemyouweretryingtosolve
Answer ldquoAfter reviewing past reports I found that event attendance had dropped by 20 over the past few years I wanted to make sure that we brought attendance back uprdquo
aCtiOnTalkthroughthespecificstepsthatyoutookinordertoaddressthetaskathandDemonstrateandmentionskillsthatyouutilizedWhatdidyoudotoresolvetheproblemorreachyourgoal
answer ldquoFirst i collected feedback from past attendees and vendors by sending out a survey i used this to design a new approach that would be more effective in promoting our eventrdquo
rESULtExplainhowyouractionscontributedtotheoverallresultHowdidthestoryendWhatdidyoulearnfromthisexperienceIncludeconcretequantifiabledatatoprovidespecificdetailsinyourresponse
Answer ldquoThe company was able to use the new plan to host a new event By utilizing my strategies we raised attendance by 30 in the first year I learned that it is important to continually adapt strategies to increase participationrdquo
INTERVIEWI Ng
Integrity |Respect|Responsibility 25
leadershipy givemeanexampleofatimewhenyousuccessfullymotivatedotherpeopleunderchallengingcircumstances
y Describeasituationwhereyouusedpersuasiontosuccessfullyconvincesomeonetoseethingsyourway
y givemeaspecificexampleofsomethingyoudidthathelpedbuildenthusiasminothers
Commitment to tasKy Tellmeaboutatimewhenyoufailedtoachievethestatedobjectivegoalinaworkoreducationalsituation
y Tellmeaboutatimewhenyoucompletedaprojectwithminimaldirection
y givemeanexampleofanimportantgoalyouhadtosetandtellmeaboutyourprogressinreachingthatgoal
y Tellmeaboutatimewhenyouhadtogoaboveandbeyondthecallofdutyinordertogetajobdone
proBlem solvingy Tellmeaboutatimewhenyoumadeadecisionanditendedupbeingadisaster
y giveanexampleofatimewhenyouhadtoberelativelyquickincomingtoadecision
y givemeanexampleofatimewhenyouusedyourfact-findingskillstosolveaproblem
y givemeaspecificexampleofatimewhenyouusedgoodjudgmentandlogicinsolvingaproblem
CommuniCation sKillsy Tellusaboutthelastpresentationyouconductedy Tellusaboutatimewhenyoufacilitatedadiscussionthatgotofftrackmdashhowdidyouhandleit
y Tellmeaboutatimewhenyouhadtouseyourpresentationskillstoinfluencesomeonersquosopinion
y Describeatimewhenyouhadtouseyourwrittencommunicationskillstogetanimportantpointacross
Common Interview QuestionseduCationgoals
y Whathasbeenyourrolewithineachoftheextracurricularactivitiesthatyouparticipated
y Howdoyouthinkyouwilluseapplyyourdegreeinyournewjob
y Whataccomplishmentsareyoumostproudofy WehaveaverycompetitivecandidatepoolforourcompanySellmeonwhyyoushouldbeselected
y Howorwhydidyouchooseyourmajory IsyourgPAagoodreflectionofyourperformanceinschool
y Whattypeofpositionareyouinterestediny Whattypesofcampusactivitieshaveyouparticipatedin
teamworKgroup proJeCts y Tellmeofatimewhenyoudisagreedwithateammemberormanager
y Tellmeaboutatimewhenyourealizedinthemiddleofaprojectthatthingswerenotgoingasplannedmdashwhatdidyoudo
y Tellmeaboutasituationwhereyouknewyourboss(oranotherteammember)waswrongyouwererightandhowyoudealtwiththesituation
y Tellofatimewhenyouworkedwithacolleaguewhowasnotcompletinghishershareofthework
y Tellmeaboutatimewhenyouhadadisagreementwithateammemberorcoworker
strengths and weaKnessesy TellmeaboutatimewhenyoushowedpoorjudgmentHowdidyouresolvethissituation
y TellmeastoryofatimeyoudisappointedamanagerorteammemberWhatlessondidyoulearnfromtheexperience
y giveanexampleofhowyouhavebeenabletomotivateyourselftoactionwhenyoujustdidnrsquotfeellikedoingaparticulartask
INTE
RVIEW
INg
26 College of Business | Career Success Guide
Follow-UpFollowupafteraninterviewbysendingathankyoulettertothoseyouinterviewed with within 24 hours You can send a letter through the mail or byemailEmailisthebestwaytoensureitisreceivedinatimelymannerSending a thank you letter through the mail is more formal and appropriate
Applicantrsquos Current AddressCity State ZIP Code
Date of Writing
Ms Jane DoeTitleOrganizationStreet AddressCity State ZIP Code
Dear Ms Doe
1st Paragraph Express appreciation for opportunity mention location and date of interview or meeting make a positive statement about your interest in the organization
2nd Paragraph Emphasize a specific point which will make you stand out in the employerrsquos memory supply any additional information which was omitted from the interview
3rd Paragraph Close with additional appreciation make a positive statement about your qualifications for the position
Sincerely
(your name signed)Type your name
INTERVIEWI Ng
Integrity |Respect|Responsibility 27
Negotiating
CongratulationsAllofyourhardworkhaspaidoffandnowyouhaveajoboffer Here are a few tips when considering the offer
read itThefirststeptoapproachingajobofferistocarefullyreadallofthematerialsentThisincludestheemailtheformaloffer(typicallyaPDFattachedtotheemail)anyotherattachmentsandallrelevantlinksMakesureyouclearlyunderstandy Salary(orhourlywage)y Locationy Startdateandenddate(inthecaseofinternships)y Expensescoveredy Benefits(probablynotincludedinaninternshipoffer)y Contactsy Datetoacceptofferby
write BaCKThenextstepistosendanemailtoyourcontactthankingthemforextendingtheofferConfirmthatyouwillhavearesponseforthembeforethedateindicatedontheofferAtthispointifthereareanyunclearpointsontheofferdonrsquotbeafraidtoaskquestionsinyourresponse
salary negotiatingBeginthenegotiationprocessbyaskingifthejobofferisnegotiableIfyouhaveapreviouslyestablishedlineofcommunicationwithyourcontactthroughthephonegiveherhimacalltoaskhowmuchflexibilitythecompanyhastodiscusssalaryOnceyouhavedeterminedthatitcanbeadjustedthroughnegotiationsdoyourhomeworkHaveagoodsoundreasonfornegotiatingBelowaresomeoftheresourcesthatwillhelpyouestablishanappropriatesalaryrangey NACESalarySurveyTheNationalAssociationofCollegesandEmployers
(naceweborg)producesquarterlysurveysofentry-levelsalaryYoucanusetheNACESalaryCalculatortoestablishasalaryrangebasedonoccupationeducationandlocation
y BureauofLaborStatistics(blsgovblsblswagehtm)TheBLSproducessalarydataonastateregionalandnationallevel
aCCept or deCline the oFFerBynowyouhavethoroughlyreviewedtheofferandconsideredwhetheryoufitwithinthecompanyandthepositionRegardlessofwhetheryouareacceptingordecliningtheofferbesuretodosobothverballyandinwriting
INTE
RVIEW
INg
28 College of Business | Career Success Guide28 College of Business | Career Success Guide
BUSinESS EtiqUEttE
employers rate candidate skills - in order of importance
ability to communicateability to work in a team structureability to make decisions and solve problemsAbilitytoplanorganizeandprioritizeAbilitytoobtainandprocessinformationAbilitytoanalyzequantitativedataTechnical knowledge
Computer proficiency
Abilitytocreateandoreditwrittenreports
Abilitytoinfluenceothers
SourceJobOutlook2013NationalAssociationofCollegesandEmployers
Integrity |Respect|Responsibility 29
BUSinESS EtiqUEttEWhether you are in an interview responding to an email or talking on the phone it is importanttokeepallcommunicationmdashbothverbalandnon-verbalmdashprofessionalTherelaxed tone and correspondence used with friends is not the same as professional communicationatworkorwithbusinessprofessionalsHerearesometipsmakesureyourcommunicationmeetstheprofessionalstandard
Professional Communication
emailing1 include a clear and brief subject line
YoudonrsquotwanttomaketheotherpersonguesswhatyourmessageisaboutThesubjectlineisoftenthedecidingfactorwhetheremailgetsreadordiscardedMakesureyoursubjectlineisclearconciseanddirect
2 always re-read before sendingMakesureyouproofreadyouremailsbeforesendingthemeliminatinganyerrorsthatyourmessagemaycontainandcheckingthetoneoftheemailYouwanttogiveagoodimpressionwhileclearlycommunicatingtheintentofthemessage
3 use a professional email addressIfyouwanttobetakenseriouslyuseanemailaddressappropriateforthejoborpositionWhatmayseemlikeafunnyaddresstoyouandyourfriendsislikelyinappropriatefortheworkplaceandwillbelookeddownuponbypotentialemployers
ETIQ
UETT
Enon-verBal CommuniCation Youmayhaveperfectedyouranswerstointerviewquestionsbutmuchofthefirstimpressionyoumakewillbebasedonnon-verbalcommunicationy Makeeyecontactwiththeinterviewery Afirmhandshakewillexudeconfidenceandcapabilityy Situpstraightwithfeeteitherflatonthefloororanklescrossedy Leanforwardslightlytoappearinterestedandengagedy Relaxyourshouldersy Smileandnodwhilelisteningy Donrsquotcrossyourarmsy Ifyouneedtodosomethingwithyourhandsinterlockyourfingersandholdthem
looselyinyourlaporholdapenandanotepady Donrsquotfidgetoruseexcessiveaggressivegestures
phone Calls and voiCemail1 identify yourself quickly Youdonrsquot
wanttoleavetheotherpersonguessingwhoitisStateyournameandwhereyouarecallingfromtogivecontextforthephonecall
2 have an appropriate voicemailYourvoicemailshouldbeeasytounderstandandappropriateforallcallersStateyourfullnameandphonenumberwithabriefmessageThismayoftenbesomeonersquosfirstimpressionofyousomakeitprofessional
3 Be preparedHaveanotepadandpenreadyfornotesorphonenumbersyoumightneedtojotdownAlsobereadytoaskquestionstoavoidawkwardsilencesinthecallWhencallingoutmakesureyouusedirectcommunicationsothepointofthecallisquicklyunderstood
4 slow downSinceinterviewersareareunabletoreadyourfacialexpressionsandbodylanguageitisimportanttoslowdownyourvocalratetoallowthemtounderstandexactlywhatyouaresayingYouwillalsosoundmoreconfidentandprofessional
5 practice ending your phone callEndingaphonecallcanbeawkwardsopracticehavingaconcisegoodbyeItissuggestedthatyouthanktheinterviewersfortheirtimeandsummarizeanyactionsyouwilltakeafterthecallTrynottoprolongyourgoodbye
4 mind your mannersRemembertherulesyouweretaughtwhenyouwereyoungersuchassayingpleaseandthankyouUsingthesewordsinyouremailswillmakeyousoundmoreprofessionalandrespectfulAddresseveryoneusingthepropertitlesuchasMrMsorDrAtitleisasignofrespectandshouldbeuseduntilyouareotherwiseinstructed
5 respond in a timely manner Respondingwithin24hoursisconsideredproperetiquetteevenifyoujustreplytoacknowledgetheemailandwillgetbacktothemlaterThisshowsyouhavereadtheemailandarebeingproactive
6 avoid using exclamation points WhenwritingaprofessionalemaildpnotoveruseexclamationmarksandboldedwordsWriteyouremailasifyouwerewritingaformallettertosomeoneanduseexclamatorylanguageandsymbolssparinglyEmoticonsorsmileyfacesareneveracceptableinprofessionalemailsLeavethoseforfriendlycommunicationonFacebookortextmessageswithfriendsandfamily
30 College of Business | Career Success Guide
Networking
tips For networKing suCCess1 play the student cardAlumniandothercontactsaremorelikelytowanttohelpyouwhileyoursquorestillastudentIfyouwantto
pickthebrainofsomeonewhoworksintheindustryorrequestaninformationalinterviewnowisthetimetodoitgrowtheserelationshipswhiletherersquosnopressuresothosecontactswillwanttohelpyouwhenyoutransitiontotheworkworld
2 use your friendsrsquo parents as resourcesTheyrsquovegotdecadesofexperienceandareprobablywillingtosharetheirexpertisewithyoumdashandmaybeeventheircontactsStudentstendtooverlooktheirparentsrsquofriendswhenitcomestonetworkingbutparentsareoftenwellconnectedorknowpeoplewhoareAlsolooktorelativesandfamilyfriends
3 get out of the bubbleYoucangetaheadbynetworkingoffcampusLeveragetheCareerSuccessCenterrsquosoff-campusnetworkingopportunitiesCheckoutconferencesinyourfieldoryourlocalChamberofCommerce
4 use linkedinDonrsquotavoidusingLinkedInuntilaftercollegeUseitnowtotrackthenetworkyoursquorebuildingLinkedInrecentlylaunchednewoptionsforstudentsthatmakeiteasytounderstandthisnetworkThereisevenatooltofindalumnifromyouruniversity
5 use twitter strategicallyWhileLinkedInistheprofessionalsocialnetworkTwittercanbeevenmoreusefulforconnectingwithpeopleyouwanttoknowMakealistofpeopleinyourindustrywhoyoulookuptoandusethenetworkstrategicallytoconnectwiththemLikeLinkedInTwittercanhelpyoutakethesestrategiestothenextlevelbecauseitprovidesanopportunitytokeepintouchwiththenetworkyoursquorebuilding
6 get an internshipThisisthemostobviousoptionbutitcanrsquotbeoverstatedThevalueofaninternshipistremendousbothintermsofskillsandcontactsEmployersoftenhirefull-timeworkersfromtheirinternshippoolwhichmeanshavinganinternshipputsyouaheadofotherjobseekersInadditiontogivingyoureal-lifeexperiencetoputonyourreacutesumeacuteaninternshipputsyouineyesightofpeoplewhoworkinyourfieldofchoiceandtheyaremorelikelytothinkofyouwhenjobopportunitiesarise
ETIQUETTE
OneofthebestwaysoffindingajobistonetworkNetworkingisasuccessfultechniqueinfindingyourfirstinternshiporjoborthroughoutyourentirecareerYoumaynotrealizeitbutyoualready have a network Faculty family and friends may not have a jobforyoubuttheymayknowsomeonewhodoesorhaveusefulinformationaboutacompanyforwhichyouwouldliketoworkNetworkingcanhelpyou
y Learnaboutjobsthatarenotpubliclyadvertised y Learnaboutanemployerrsquoscultureandexpectations y Sharejobleads y Gather information to help you decide if a career is right for you
Integrity |Respect|Responsibility 31
Elevator PitchIfyoursquorelookingforajoboneofthefirsttasksonyourto-dolistshouldbecraftinganidealldquoelevatorpitchrdquoItrsquosthe30-secondspeechthat summarizes who you are what you do and why you are the perfectcandidateYoushouldbeabletogiveyourelevatorpitchatanytimefromajobinterviewtoacocktailpartyconversation
putting together your elevator pitChy Aquickintroduction(namecollegemajor)y Whatareyourcareergoalsy Experience(relevanttoyourgoals)y Whatcanyouoffer(skillsandhowyouwouldbenefitanorganization)
tipsy Keepitshortandsimpley Maintaineyecontacty Haveafirmhandshaketosignalconfidencey Researchthecompanyyoutalkwithy Smilemdashshowyourenthusiasmy Practicepracticepractice
intro
goals
experience
fit
ETIQ
UETT
EImpact Your Future
Complete your reacutesumeacute with a graduate business degree Learn from globally conscious business leaders and renowned faculty Gain career confidence through experiential learning Become part of a distinguished business and alumni community
businessoregonstateedumba 541-737-5510 OSUmBaoregonstateedu
Our Oregon State MBA alumni are leaders thoughtout the stateJoin them
32 College of Business | Career Success Guide
More and more recruiters and employers are using LinkedIntofindandhiretalentMakesureyourLinkedInprofile represents you and sends the right message to yournetworkandpotentialemployers
y Completely fill out your profileandusekeywordssootherscansearchandfindyoueasilyUseaprofessionalorprofessional-qualityheadshotofyoudressedinbusinessattire
y Connect with everyoneConnectwithclassmatesprofessorsfacultypastemployersfamilyfamilyfriendsandmoreYouneverknowhowthoseconnectionswillpayoffFollowcompaniesyouareinterestedinorintheindustriesyouwanttoworkinJoingroupsaswell
y ask for recommendationsTakeadvantageoftheconnectionsyoursquovealreadymadeandaskiftheywillrecommendyouonLinkedIn
y interact with your network SendcommentsoffercongratulationsandldquolikerdquothingssopeopleknowyoursquoreactiveAlsointroducepeopleifyouthinktheyshouldbeconnectedmdashthatmayhelpyouinthefuture
y take advantage of new resources Youcanlistprojectshonorsorganizationsandcoursesyouhavetakensothatyoucanincludeallrelevantexperience
y Find people to network with FindalumniwhoworkinthefieldsandareasyouwanttoworkinReachoutandaskforaninformationalinterview
ETIQUETTE
Integrity |Respect|Responsibility 33
Professional attire is usually classifiedaseitherbusinessprofessionalorbusinesscasualInmostsituationsitisbesttoerr on the side of caution and dressbusinessprofessionalbutbesuretoresearchthecompanyyoursquollbespeakingwithtoknowifsomethingdifferentisexpectedIfyou are interviewing for a creative position in fields such as graphic or apparel design you may have more freedom to dress fashion-forward Researchthecorporatecultureandexpectationsbeforedeciding
Professional Dress
menBusiness professional Formenbusinessprofessionaldressmeansafullsuitbutton-upshirtandtieThesuitshouldbecomprisedofmatchingjacketandslacksThejacketsleevesshouldendatyourwristandthejacketshouldbelongenoughtocoveryourbottomTheshirtshouldbefittedandaplaincoloredorsimplepatternedtieshouldbewornandtiedsoitendsatthecenterofyourbeltShoesshouldbedarkleatherandshouldmatchyourbeltDonotwearacasualbeltwithabusinesssuitDresssocksshouldbeworninacolorthatmatchesthesuitandshouldextendoveryourcalfsoskindoesnotshowwhenyousitdownHairandfacialhairshouldbecleanandwellgroomedJewelryshouldconsistonlyofawatchandsimplerings(suchasaweddingbandorclassring)Removepiercingsandanyotherjewelry
Business CasualBusinesscasualdressincludesslacksorkhakipantsAsuitjacketisnotrequiredbutasportjacketmaybewornDependingonthecompanybusinesscasualmaybeanicebutton-upshirtwithorwithoutatieoralightsweaterApoloshirtissometimesconsideredbusinesscasualWearloafersorleathershoesandalwayswearmatchingsocks(notathleticsocks)Hairandfacialhairshouldbecleanandwell-groomed
womenBusiness professional BusinessprofessionaldressforwomenincludesafullsuitmdashajacketwitheitherslacksoramatchingskirtAskirtshouldbenohigherthananinchaboveyourkneeOverallthesuitshouldbetailoredtoyourbodywithoutbeingtootightUnderneathyourjacketwearabutton-upshirtinaneutralcolorShoesshouldbeclosed-toeinadarkcolortomatchyoursuitHairshouldbecleanandstyledandmakeupshouldbesubtleandneutral
Business CasualBusinesscasualdressismorerelaxedthanbusinessprofessionalSlacksoraskirtarerequiredbutasuitjacketisnotnecessaryCardigansandblousescanbewornontheirownandcanbemorecolorfulthanthesuggestedbusinessattire
ETIQ
UETT
E
34 College of Business | Career Success Guide
Career Success Center (CSC) Events The Career Success Center holds a variety of events throughout the year to help students with their career search and professional development Check theCSCwebsiteatbusinessoregonstateeducareersformoreinformationaboutthedatesandlocationsofevents
inFormation sessions TheCSCworkswithcompaniesinavarietyofindustriestoholdinformationsessionsEachsessionincludesanin-depthdiscussionaboutthecompanyanddifferentcareerpathsavailableandmayoffertheopportunitytomeetrecruitersorleadersafterward
proFessional development worKshopsProfessionaldevelopmentworkshopsthroughouttheacademicyearfeaturereacutesumeacutewritingcoverlettersjobsearchstrategyLinkedInpersonalbrandingandinterviewingskillsTheseworkshopsareagreatwaytohelpyouprepareforyourcareersearch
Career Fairs and hospitality suite CareerfairsareheldeachtermattheCH2MHILLAlumniCenterTheseeventsallowstudentstomeetandnetworkwithmorethan100companiesandlearnaboutinternshipandjobopportunitiesAfterthefairstheCareerSuccessCenterpartnerswithOSUAthleticstohostahospitalitysuitewhererecruiterscanmeetwithbusinessundergraduatesMBAstudentsandstudent-athletesinamoreinformalatmosphereTheeventissimilartoacocktailreceptionwhereyoucannetworkone-on-one
moCK interviews MockinterviewsprovidestudentsanopportunitytopracticeinterviewingtechniqueswithrealcompaniesandhaveaprofessionalreviewoftheirreacutesumeacuteSomeemployersusemockinterviewstorecruitstudentsandemployersreceivethereacutesumeacutesofallstudentswhoparticipateMockinterviewsareheldoncepertermintheacademicyear
Business roundtaBle (Brt) TheBusinessRoundtablemeetsquarterlyinthePortlandareafornetworkingandapresentationbyOregonStatealumniaboutbusinesstopicsMembersoftheBRTmentorbusinessstudentswhoattendTheseeventsmayalsobeheldinSeattleandCorvallis
Bis meet the Firms night (winter term)ThiseventisacareerfairforBISmajorsStudentsshouldattendtolearnmoreaboutinternshipandjobopportunitieswithvariouscompaniesMeettheFirmsalsogivesstudentsachancetoexpandtheirnetworkandlearnaboutpossiblecareerpaths
FinanCe speed dating (Fall term)Thegoalofthiseventistoinformstudentsenteringthefinanceprogramaboutthevarietyofcareerpathsandopportunitiesavailable
sophomore Boot CampTohelppreparesophomoresfortheirinternshipsearchestheSophomoreBootCampisafulldayofcareerexplorationandsearchpreparationItincludesanetworkingopportunityandlunchwithamotivationalspeakerThedayconcludeswithmini-classesoninternshipsearchpreparationincludingreacutesumeacutescoverletterssocialmediabrandingandinterviewingtechniques
aCCounting meet the FirmsThiseventisacareerfairforaccountingstudentsfeaturingpublicaccountingfirmsprivateindustrycompaniesandgovernmentagenciesthatrecruitaccountingmajorsItisheldduringthesecondweekoffallterm
Integrity |Respect|Responsibility 35
Corporate Partners
College of BusinessCollege of Business Career Success Center102 Austin HallcscbusoregonstateeduPhone 541-737-8957 businessoregonstateeducareers Career Guide
OSU_BIZ_JOBSfacebookcomOSUBIZJOBSBIZ_JOBSOSU OSU_BIZ_JOBS OSU_BIZ_JOBS
integrity
respect
responsibility
September 2014
Integrity |Respect|Responsibility 5
Career Exploration
PREP
ARIN
g
selF-assessmentMeetwithacareeradvisorto
Identifyyourinterestsskillsvaluesandpersonalitycharacteristics
Takecareerassessmentsanddiscussresults
Evaluatemajorandcareeroptions
Developapersonalbrandtoguideyourcareerdecision
Constructareacutesumeacutehighlightingskillscontributionsandresults
maJor explorationConsideracademicoptionsbygatheringinformationaboutavarietyofmajors
Utilizeresourcestoconductresearchconcerningbusinessmajorsatbusinessoregonstateedu
gatherinformationfromupperclassmenandacademicadvisorstolearnaboutvariousacademicprograms
Identifymajorsthatfityourpersonalitytraitsinterestsvaluesandabilities
Meetwithanacademicadvisortodevelopaplanofstudy
Attendvariousstudentorganizationmeetingstohelpdetermineyourintersts
Selecting a major andor a career path might seem like a daunting task Use the following checklist to help determine your interests strengths and potential career paths
Career explorationIdentifyfutureoptionsbasedoninformationregardingavarietyofcareers
UtilizeresourcestoconductresearchaboutvariouscareersCSCwebsiteclubsinformationsessionsbusinessroundtablesandcompanyvisits
Networkbyconductinginformationalinterviewswithcareerprofessionalsinyourfieldofinterest
MeetwithaCSCrepresentativetodevelopacareerplan
gain relevant experienCeExplorepotentialcareersanddevelopskillsthatarerequiredtoachievesuccessObtainrelevantexperiencebyldquotestdrivingrdquopotentialcareersthrough
Internshipco-opjobopportunities
Undergraduateandgraduateresearchopportunitiesinyourfieldofinterest
Involvementincampuscommunityorprofessionalorganizations
Jobshadowingaprofessional
Volunteeropportunities
Internshipsco-opsandorfull-timejobsthatmatchyourinterestsExpandyourjobsearchbyconsidering
greenjobs(environmentallyfriendly)
Smallercompanies
governmentjobs
6 College of Business | Career Success Guide
Job Search StrategyBeforeyoustartsendingoutreacutesumeacutesusethefollowingactionplantoprepareforyourjobsearch
1 Know yourselF IdentifyyourinterestsvaluesandskillsBeabletocommunicateyourskillsandaccomplishmentstoemployers
2 have an aCtion planMakealistofcompaniesthatyouareinterestedinResearchcompaniesandtheiropportunitiesSetgoalsandtrackdeadlines
3 Create a presenCeClearlyarticulaterelevantskillsinyourreacutesumeacutecoverletterandLinkedInFocusonaccomplishmentsratherthanjobdescriptionsTailoryourdocumentstoeachjoborinternshipyouapplyforCreateathoroughLinkedInprofileChecksocialmediatoensureprivacysettingsportrayyouinthemostprofessionalway
4 get proFessional experienCeWorkpart-timevolunteerandgetaninternshipConsiderresearchunpaidopportunitiesandjobshadows Joinstudentorganizationsinyourfieldandbeactive
5 Be open-mindedBeopentoalltypesofindustriesandjobsthatwillleverageyourskillsetLookforjobsinavarietyofgeographiclocationsDonrsquotfocusonajobtitleinsteadlookattheskillsrequiredforaposition
6 Consider other organizationsNon-profitsgovernmentSmallandmedium-sizedcompanies
7 develop a networKConductinformationalinterviews JoinprofessionalassociationsandclubsLeveragesocialmediatoconnectwithprofessionalsinyourdesiredareaAttendnetworkingopportunitiesprovidedtoyoubytheCollegeofBusinessNetworkonLinkedIn
8 maintain presenCePeriodicallyreachouttocompaniesrecruitersandprofessionalsinyournetworkReachouttoemployerstwoweeksaftersubmittingyourreacutesumeacutetoseeiftheyreceiveditandtoreiterateyourinterestSendathankyounotewithinonedayofconnectingwithacontactorrecruiter
9 asK For helpAskyournetworkforadviceorleadsVisittheCSCandtalktoacareeradvisorLeverageyourpeersandprofessorsaboutopportunitiesoradvice
10 Be patient and positiveExpectyourjobserachtotakesixmonthsormorePeriodicallyfocusyourenergyonothertasksandorhobbiesTryadifferentapproachifyourcurrentoneisnrsquotworkingReachouttotheCSCforanyhelpyoumayneed
PREPARINg
Integrity |Respect|Responsibility 7
To find out what an industry company or position is really like talk with professionals in careers you are considering They can provide a sense of the real life experiences challenges opportunities and hidden demands as well as the drawbacksandlimitationsofthespecificcareerindustryorcompanyAninformationalinterviewisahighlyfocusedinformationgatheringsessiondesignedtohelpyouchooseorrefineyourcareerpathbygivingyoutheldquoinsiderrdquopointofviewItalsoallowsyoutoexpandyournetwork
Informational Interviews
Theinformationalinterviewallowsyouto
y gathervaluableinformationfromindustryprofessionalsoncareerplanningandjobsearchstrategies
y Discovertherealitiesofaparticularcareerfieldandwhatitisreallyliketoworkinagivenindustry
y Evaluatewhetherthecareeriscompatiblewithyourskillsinterestslifestyleandgoals
y Receivespecificsuggestionsonhowandwheretoacquiretheexperienceandknowledgerequired
y Developconfidenceininterviewingwithprofessionalsbydiscussingyourinterestsandgoals
y gainaccesstothehiddenjobmarketMorethan80ofqualityjobsaresecuredthroughnetworking
y Expandyournetworkinthefieldofinterestforfutureopportunities
y gainreferralstootherprofessionalsinthesamefieldforadditionalnetworking
how do i Find the ContaCts For the inFormational interviewUsuallyyouwilltalkwithapersonyoudonrsquotknowpersonallybuttowhomyouhavebeenreferredAskfriendsfamilymemberscolleaguesfacultymembersandformeremployersforareferralforaninformationalinterviewThismaysoundintimidatingbutmostpeopleactuallyenjoytalkingabouttheirjobsandgivingcareeradviceAlsoleveragetheAlumniConnectionsonLinkedIntofindBeaverAlumniinyourareasofinterest
the Best questions to asKin an informational interview (pick and choose)
Questionsabouttheinterviewer
WhatdoyoudoatthecompanyWhydidyoudecidetoworkhereWhatdoyoulikeaboutworkingherewhatarethechallenges
Questionsaboutthecompany
WhatarethemaingoalsofthecompanyWhatisthecompanycultureWhattypeofpeoplearesuccessfulherewhatqualitiesdotheyhaveWhatistheethicalpolicystandardofthecompany
Questionsabouthowtogetthejob
IsawXjobonthecompanywebsiteIsthissomethingIrsquodbeagoodfitforWhichisthebestwaytofindoutaboutopportunitiesWhichisthebestwaytoexpressinterestinthemWhatisthebestwaytokeepintouchwithyou
Yourcustomquestionsbasedonyourresearch
Incorporatetheresearchyouhavedoneonthecompany IncorporatewhatyouknowabouttheinterviewerAnycommonconnections Askquestionsthatleadtheconversationinadirectionwhereyoucandemonstrateyourstrengths
PREP
ARIN
g
8 College of Business | Career Success Guide
Whenestablishingyourpersonalbrand(onlineorotherwise)threeimportantquestionstoaskyourselfare y What makes me great y Whatmakesmeunique y What makes me compelling
IfyoucananswerthesethreequestionsbylookingatyouronlinebrandyouknowyouhavestartedtobuildasolidfoundationThekeytoanoutstandingpersonalbrandismakingsurewhoyouthinkyouarewhatyoudoandsayandhow others perceive you match
Personal BrandPREPARINg
strategies For developing a personal Brand1 put your best foot forwardWhetheritisdressingprofessionallyorresearchingacompanythoroughlybeforemeetingwiththem
puttingthetimeintomakeagreatimpressionwillpayoffintheend
2 define your own reputationLittlethingslikealwaysdressingappropriatelyandshowingupontimearenoticedandappreciatedDeterminewhatyouwanttoberememberedforandmakeithappenmdashthismaysetyouapartfromothers
3 google yourselfMakesureyouronlinepresenceisappropriatebysearchingyourownnameDeleteanythingthatwouldmakeyouuncomfortablediscussinginaninterview
4 use professional correspondenceEmailsshouldincludeaconciseandclearsubjectlinerelevantcontentandbefromanappropriateemailaddressVoicemailsshouldhaveaprofessionaltone
5 Keep your linkedin profile detailed and up to date RecruitersuseLinkedIntofindpossiblecandidatesfornewjobsKeytermsrelevanttoyourindustrywillallowcompaniestofindyourprofilemoreeasily
6 expand your linkedin network Connectingto10newpeopleeachweekonLinkedInwillexpandyourcontactsto500+withinayear
7 Check social media privacy settingsEnsureonlywhatyouwantsharedisviewableSocialmediasiteswillsometimeschangesettingswithoutgainingyourapproval
8 Be positive WhetheronlineorinpersonmakesurewhatyousayandhowyouinteractwithothersispositiveNoonewantstohirearudeornegativepersonWhenpostingtosocialmediasitesmakesureyouarepositiveandupliftingaspostscanbesharedandre-tweetedbeyondyourintendedaudience
9 Be consistent UsethesamenameonlineasyouwouldwhenapplyingforajobThisconsistencywillallowyourpersonalbrandbasetobemoreeasilyaccessed
10 Be honest NeverlieaboutyouraccomplishmentsoraccoladesYouwilllosecredibilityifemployersfindoutyouprovidedfalseinformationormisrepresentedyourself
Who i think i am
What i say and do
Perceptions of others
personalbrand
Integrity |Respect|Responsibility 9
CHOOSE WISELY Choose the Enterprise Management Training Program This tells the world yoursquore serious Serious about learning how to run a million-dollar business serious about joining an industry leader and serious about having fun with a team thatrsquos as motivated as you Thatrsquos why BusinessWeek magazine keeps naming us to their list of ldquoBest Places To Launch A Careerrdquo
ITrsquoS TIME TO TAKE A BIG STEP GOgoenterprisecom
Doug RiceTalent Acquisition Manager
driceeraccom503-612-8117
10 College of Business | Career Success Guide
aPPLYinG
use a power statement
use action words to highlight skills
Be specific
tailor your reacutesumeacute for each position
highlight accomplishments instead of duties
avoid these words
remove all skills on your reacutesumeacute that are not transferrable or will not be used in the job for which you are applying
include these sections
determine which other sections to include
avoid using more than one font
Fold your reacutesumeacute into four sections to see if your text is evenly spaced and can be easily skimmed
ask someone to review your reacutesumeacute
include discipline-specific information
Reacutesumeacute TipsPowerstatement=actionverb+shortdescriptionofatask+
resultsquantifiedinpercentagesnumbersandconcrete
achievements
Me ChanceDevelop HardFirst TimeLearning Myself
EducationWorkExperience
AccountingIncludegPABISDemonstrateexperiencewithcomputersandsoftwareMarketingUseasmallpersonallydesignedlogo
ObjectiveSummary
CommunityInvolvementAccomplishments
AwardsActivities
Integrity |Respect|Responsibility 11
APPL
YINg
CommuniCationpeople sKills AddressedContractedEditedInterviewedObservedReinforcedAdvertisedConveyedElicitedInvolvedObtainedReportedArbitratedConvincedEnlistedJoinedOutlinedResolvedArrangedCorrespondedExplainedParticipatedRespondedArticulatedCreatedExpressedLedPersuadedSoldAuthoredDebatedFormulatedLecturedPresentedSolicitedClarifiedDefinedFurnishedListenedPromotedCollaboratedDevelopedHelpedProposedSpokeCommunicatedDirectedIdentifiedMarketedPublicizedSuggestedComposedDiscussedIncorporatedMediatedReadSummarizedCondensedDispatchedInfluencedModeratedReasonedSynthesizedConferredDistinguishedInteractedMotivatedReconciledTranslated
Creative sKills AbstractedCustomizedEstablishedInitiatedModifiedRevitalizedActedDesignedExploredInnovatedOriginatedShapedAdaptedDevelopedFashionedInstitutedPaintedSharedBeganDevisedFormulatedIntegratedPerceivedSetCombinedDirectedFoundedIntroducedPerformedSolidifiedComposedgeneratedInventedPhotographedSolvedConceptualizedDisplayedIllustratedLaunchedPlannedSynthesizedCondensedDrewImaginedMemorizedPublishedVisualizedCreatedEntertainedImportedModeledRevisedWrote
managementleadership sKills AccentuatedControlledEstablishedIncreasedOversawRestructuredAdministeredConvertedEvaluatedInitiatedPerformedReviewedAdvancedCoordinatedExecutedInspectedPlannedSalvagedAnalyzedCutExpandedInstitutedPresidedSavedAppointedDecidedFine-TunedLedPrioritizedScheduledApprovedDelegatedgeneratedManagedProducedSecuredAssignedDevelopedHandledMergedQuadrupledSelectedAttainedDirectedHeadedModeratedRecommendedStreamlinedChairedDoubledHiredMotivatedRecoveredStrengthenedConsideredEliminatedHostedNavigatedRecruitedSupervised
researCh sKills AnalyzedCritiquedExaminedObservedScannedBrandedDecidedExperimentedInspectedOrganizedStudiedCataloguedDetectedExploredInterpretedPerceivedSolvedClarifiedDeterminedExtractedInterviewedPublishedSummarizedCollectedDiagnosedExtrapolatedInventedRecognizedSurveyedCompiledDifferentiatedFormulatedInvestigatedSynthesizedComparedDocumentedgatheredLinkedResearchedSystematized
FinanCial sKills AdministeredAuditedCorrectedForecastedMeasuredReconciledAdjustedBalancedDecreasedIncreasedNettedReducedAllocatedBudgetedDetailedPlannedResearchedAppraisedComputedDevelopedProgrammedSolvedCalculatedDeterminedMaintainedPreparedRetrieved
Reacutesumeacute Action Words
helping sKills AdaptedAttendedDevelopedFamiliarizedMentoredRepresentedAdjustedCaredFurtheredMotivatedResolvedAdvisedClarifiedDiagnosedguidedPerceivedSafeguardedAdvocatedCoachedDirectedHelpedPreventedServicedAidedCollaboratedEducatedIntegratedProvidedSimplifiedAnsweredContributedEncouragedInsuredReferredSpokeArrangedCooperatedEnsuredIntervenedRehabilitatedSuppliedAssessedCounseledExpeditedLedRelatedSupportedAssistedDemonstratedFacilitatedListenedRendered
organizationaldetail sKills AccomplishedComparedExecutedLoggedProvidedRoutedAchievedCompiledFacilitatedMaintainedPurchasedScheduledApprovedCompletedFiledRecordedScreenedArrangedConfiguredFollowedMonitoredRegisteredStandardizedCataloguedCorrectedObtainedReservedSubmittedChartedCorrespondedgeneratedOperatedRespondedSuppliedClassifiedDispatchedImplementedOrderedRetainedSystematizedCodedDistributedIncorporatedOrganizedRetrievedTabulated
teaChing sKills AdaptedCommunicatedEmpoweredFocusedInstructedSimulatedAdoptedConductedEnabledguidedInventedStimulatedAdvisedCoordinatedEncouragedIndividualizedMotivatedTaughtBenchmarkedCounseledEnlightenedInfluencedPersuadedTestedBriefedCritiquedEvaluatedInformedSchooledTrainedClarifiedDecidedExplainedInitiatedShapedTransmittedCoachedDevelopedFacilitatedInstilledSharedTutored
teChniCal sKills AdaptedComputedDeterminedMaintainedRectifiedRestoredAppliedConservedDevelopedOperatedRe-designedSolvedAssembledConstructedEngineeredOverhauledRe-engineeredSpecializedAutomatedConvertedFabricatedPrintedRegulatedStandardizedBuiltDebuggedFortifiedProgrammedRemodeledStudiedCalculatedDesignedInstalledRebuiltRepairedUpgraded
manual sKills AssembledBuiltDroveMovedPulledSkilledBoundControlledFedOperatedTendedBentDrilledHandledPerformedRetooledWorked
Usethislistofverbstodescribeyourskillstoanemployerwhencreatingyourreacutesumeacutecover letter and application materials
12 College of Business | Career Success Guide
Reacutesumeacutes What Not To Do
ChrisConstantine
1800PolkAvenueCorvallisOR97331
2smart4ugmailcom
TELEPHONE(541)749-0000
objective
Tousemyskillsandexperienceinarewardingpositionwithyourcompany
education
osuBS in Marketing __
gPA375
Corvallis high schoolDiploma2009-2012
employment
Cafeacute yumm Assistant2008ndash2009
IescortedcustomerstotheirtablesandarrangedtheirseatingpresentedmenusandansweredquestionsaboutmenuitemsIhaveexcellentcustomerserviceskills
orgon state universityOfficeWorker2011ndashPresent
y Completedavarietyofwrittenprojectsandpresentedworkstatustosupervisor
gt Createdofficemanuals
gt Typedminutes
gt Wrotepamphlets
y Maintainedofficeschedulingandeventcalendars
gt Enteredeventsoncalendar
gt Enteredpersonwhoscheduleeventoncalendar
leadership
Iwasvicepresidentofsalesclublastyear
awards and recognition
Member sales Club
Member Finance Club
Computer skills
MicrosoftWord
1
23
4
56 7 8
910
1112
13 1415
1617
18
APPLYI Ng
When writing and formatting a reacutesumeacute consider the following sample and corresponding notes of what not to do
Integrity |Respect|Responsibility 13
1 Drawattentiontoyournamebyincreasingitsfontsizebyatleast2pointsmorethanthefontsizeusedthroughouttherestofthereacutesumeacute
2 AvoidcreatinganegativeimpressionUseyourstudentemailoraprofessionalemailwithyourfirstandlastname
3 Labelslikelsquotelephonersquoandlsquoemailrsquoarenotneeded
4 genericobjectivestatementsdonotcommunicateanythingmeaningfultotheemployerTheirpurposeistodemonstrateaclearcareergoalanduniqueabilitiesthattheapplicantwillbringtothepositionIfyouchoosetoincludeanobjectivestatementensureitiscustomizedtothepositionyourareapplyingfor
5 Centeringallreacutesumeacutesectionswastesvaluablespaceandcanmakeitdifficulttodiscernheadingsfromcontent
6 Spelloutthenameofyoureducationalinstitution
7 Usetheexactandunabbreviateddegreetitle
8 Includethegraduationyear
9 IncludegPAonareacutesumeacuteasapplicablegenerallyincludeitifitis30AccountingstudentsareexpectedtoincludegPA
10 Afteryourfirstyearofcollegeiscompletedremovehighschooleducationandexperiencefromthereacutesumeacute
11 Writeyourreacutesumeacuteinthirdpersonpoint-of-viewThismeansthereshouldbenopersonalpronouns(Imemyyouyour)inthereacutesumeacute
12 Descriptionsofworkperformedshouldbebulletedanddemonstrateresultsandcontributions
13 Proofreadyourreacutesumeacuteforspellingmistakes
14 Placethemostrecentexperiencefirstineachsection
15 Whilebulletsareanexcellentmethodofconciselyrepresentingexperienceusingatieredsystemofbulletsisconfusing
16 Usethespaceonyourreacutesumeacutemoreeffectivelybyrestructuringsentencesintosimplefacts Vice President Sales Club2014
17 PlacecorrectinformationineachsectionIftheinformationdoesnrsquotfitthesectiontitlerenamethesectionThissectioncouldberenamedldquoProfessionalAssociationsrdquo
18 ItisexpectedthatbusinessmajorswillbeabletouseMicrosoftOfficeprogramsOnlyincludesoftwareprogramsthatshowahigherlevelofcomputermastery
APPL
YINg
14 College of Business | Career Success Guide
Reacutesumeacute Samples
APPLYI Ng
M
atthew Sm
ith m
atthewsm
ithyahoocom
(503) 555-5555 2525 C
rystal Court Salem
Oregon 97304
______________________________________________________________________________ E
DU
CA
TIO
N
Oregon State U
niversity Corvallis O
regon
Expected June 2016
Bachelor of Science B
usiness Adm
inistration Marketing
Minor Entrepreneurship
MA
RK
ET
ING
PRO
JEC
TS
Market R
esearch Class Project
Spring 2014
Form
ulated and compiled data for inclusion in a statistical analysis report
Perform
ed relative analyses based on advertising models including radio television Internet
print brochures direct mail cam
paigns catalogs sales force efforts annual reports
With the cooperation of sales representatives conducted independent research on tw
o major
retailers to determine the effectiveness of several m
arketing strategies
Integrated findings into comprehensive m
arketing research reports
Brand M
anagement C
lass Project
Fall 2013
D
eveloped a proposal to create a brand identity for local non-profit
Responsible for the creation and preparation of the copy of brochure for youth guidance cam
p
Prepared branded slide show and video for m
arketing campaigns
WO
RK
EX
PER
IEN
CE
Ivey Performance M
arketing Public Relations Intern
Sum
mer 2014
R
esponsible for the research on the Spain and Am
erican metal trade
Prepared status report and presented in press release for several com
panies
Responsible for m
eeting with clients of various industries and com
pany cultures U
lta Beauty C
ampus R
epresentativeAm
bassador
2012-2013
R
esponsible for the representation of brand for new cosm
etic products on campus
W
orked with the advertiser to increase sales of cosm
etic products
Updated database by feeding the reports of the activities
D
esigned presentations and demonstrated the product on cam
paign promotions
AC
AD
EM
IC H
ON
OR
S amp A
CT
IVIT
IES
D
eanrsquos List ndash Spring 2012 Fall 2013 Winter 2014
M
arketing Club M
ember 2012-C
urrent
Am
erican Marketing A
ssociation Mem
ber 2013 - Current
CO
MPU
TE
R SK
ILL
S Social M
edia Facebook Twitter LinkedIn Pinterest Instagram
Google+ Y
ouTube Softw
are Adobe H
TML M
icrosoft Project
Nam
e Address
Phone Num
ber Em
ail address LinkedIn address
O
bjective This is an optional section of your resum
e outline Tell the employer the specific position in w
hich you are interested
Education
College City State Degree M
ajor honors expected graduation date O
nly list your college education (No High School) List Colleges in reverse chronological order (m
ost recent first) including study abroad
Summ
ary of Qualifications
Summ
arize your best selling point relevant experience skills and personal qualities U
se specific examples of w
hat you have done to showcase your skills
Experience
This is an important part of the reacutesum
eacute Here you can list your previous employm
ent history and other relevant experience including internship volunteer organizational leadership List in reverse
chronological order Think broadly ndash student involvement and m
ajor school projects are appropriate
Achievements
If you have any special achievements you w
ould like to announce you can use this section Exam
ples Awards scholarships presentations honors
Special Skills
If you have specific skills that relate to the position you can create a special skills section Skills can include fluency in another language and com
puter skills
References You should leave this section out altogether References are not required at this stage and stating the
ldquoreferences are available upon requestrdquo is assumed If you are applying for a position that asks for
references provide them on a separate sheet titled References
Additional O
ptional Sections You can add additional sections of your reacutesum
eacute outline such as Leadership Volunteering Comm
unity Involvem
ent or Honors Layout ndash The layout you choose depends on w
hat you want to em
phasize on your reacutesumeacute
Chronological layout focuses on employm
ent history Functional focuses on transferrable skills Font ndash Choose a com
mon font and m
edium range font-size betw
een 10-12 pt Decide how you w
ant to highlight section headings Som
e people use bold and a larger font size (14-18 pt) to highlight their nam
e on the reacutesumeacute
sample reacutesum
eacute outlinesam
ple reacutesumeacute highlighting Coursew
ork
Integrity |Respect|Responsibility 15
ANN
A MILLER
EDUCATIO
N
Bachelors of Science in Finance O
regon State University Expected Graduation
GPA 378 Fall 2015
SUM
MARY O
F SKILLS
Budget Developm
ent and Managem
ent ndash Three yearsrsquo experience streamlining and m
anaging organizational budget of local fast food franchise Financial Investm
ents ndash Participated in a student-led organization that actively manages a $12 m
illion equity portfolio on behalf of the O
regon State University Foundation
Leadership ndash Served as an elected mem
ber of Weatherford Hall Council governing activities and resolving
concerns of 2400 students
RELEVANT EXPERIEN
CE
Cafeacute Yum
m Corvallis O
regon 2012 ndash Present Assistant M
anager middot In cooperation w
ith owner m
anage organizational budget to serve a comm
unity of over 50000 people middot Participates in panel to interview
new em
ployees and produces weekly personnel schedule
middot Train approximately tw
o employees per m
onth resulting in new hires achieving a high level of com
petency in new
duties O
regon State Investment Group 2013-Present
Domestic Fund Portfolio M
anager middot Accountable for valuing and analyzing com
panies within dom
estic sector for possible investment
opportunities middot W
ork with team
of students to manage m
ore than $1 million of investm
ents Delta Gam
ma Sorority
Finance Chair 2013 ndash 2014 middot Collaborated w
ith other club mem
bers to execute philanthropy project to help local schools middot Responsible for m
anaging fundraising budget and goals of $5000 per term for local organizations
AW
ARDS amp RECO
GNITIO
N
M
ember Beta Gam
ma Sigm
a Honor Society 2013 - Present O
regon State University Deanrsquos List 2011 ndash Present
Recipient Outstanding Business Student of the Year 2013
CO
MM
UN
ITYLEADERSHIP INVO
LVEMEN
T
Relay for Life 2010-Present
W
eatherford Hall Council 2013 ndash Present
Boys amp Girls Club 2013 ndash 2014
Am
erican Red Cross 2011 ndash 2012
1418 Grant Street C
orvallis OR
97330 | (541) 737- 6789 | amiller
onidoregonstateedu | ww
wlinkedincom
inannamiller
JOSEP
H H
ERN
AN
DEZ
14188 Campus W
ay | Corvallis OR 97330 | (541) 123-4567 | jhernandez
onidoregonstateedu
OB
JECTIVE
Educated business information system
s professional with four years training and experience seeking position w
ithin the Inform
ation Technology field
EDU
CATIO
N
Oregon State U
niversity Bachelors of Science in Business Inform
ation Systems Expected 2015
GPA
367 W
OR
K EX
PER
IENCE
Daim
ler Information System
s Intern
Portland O
R
June 2013 - Decem
ber 2013
Provided front-line inform
ation technology support for a company of 20000 em
ployees in more than three
geographic markets
M
aintained exceptional standards of customer service receiving recognition from
clients and vendors for quickly resolving IT issues
W
orked with a team
to perform process analysis on data w
arehouse systems thereby decreasing custom
er w
ait time by 10
Maxim
Staffing Adm
inistrative Assistant
Portland O
R
January 2011 ndash September 2012
M
aintained accurate digital records for an average of 400 calls per day continually met or exceeded daily
goals
Assisted w
ith planning and carrying out events for a staff of 60 people
Regularly created documents designed m
arketing materials and produced w
eb content using Microsoft
Office Suite and A
dobe Suite software
Server Aqua
Corvallis O
R July 2010 ndash January 2011
Recognized for polite helpful and courteous custom
er care
Utilized com
puter to check work schedule com
plete time sheets and m
onitor online customer evaluation
forms
Ensured accuracy w
hen operating cash register and assisting with inventory control and ordering
COM
PU
TER SK
ILLS
Process Analysis
HTM
L Com
puter-based Auditing
Data W
arehouse Systems
JAV
A
Data M
ining
SQL
TCPIP E-Business Concepts
ACTIV
ITIES
Volunteer Elementary School A
sthma Prevention Program
Corvallis
2012 ndash 2013 Inform
ation Systems Tutor O
regon State University Corvallis
2011 ndash Present
APPL
YINg
sample Functional reacutesum
eacute sam
ple Chronological reacutesumeacute
16 College of Business | Career Success Guide
APPLYI Ng
Jessica Chen
987 Southwest 2
nd Street bull Corvallis OR 97333 bull (541)123-4567 bull jessicachen
gmailcom
EDU
CATION
O
regon State University
Anticipated July 2016 Bachelor of Science Business Adm
inistration Managem
ent Bachelor of Science Business Adm
inistration International Business Aarhus School of Business U
niversity of Aarhus
Fall 2015 Study Abroad
W
ORK HISTO
RY Best Buy Sales Consultant
January 2013 ndash August 2014 Salem
OR
Ensured excellent custom
er service by offering technological solutions to individual and corporate custom
ers and responding to client phone requests
Met or exceeded com
pany quarterly sales quotas by 10 ndash 15
Adhered to com
pany policies as written in Em
ployee Policy Guide
Safeway Courtesy Clerk
January 2012 ndash Decem
ber 2012 Corvallis O
R
Helped customers feel valued by quickly fulfilling client requests and thereby reducing w
ait times
Assisted approxim
ately 150 customers per day w
ith transporting purchases to their cars
Monitored shelves and restocked product w
hen levels decreased below 50
capacity
LEADERSHIP EXPERIENCE
Student-Athlete Oregon State U
niversity Wom
enrsquos Rowing
2012 ndash Present
M
aintained high level academic perform
ance and developed time m
anagement skills w
hile training or com
peting six hours per day during the school year
Collaborated with team
mem
bers from diverse backgrounds in order to com
pete in Pac- 12 Rowing
Championships
Student Coordinator Oregon State U
niversity Earth Day of Service
2012
Planned an eight hour service project in conjunction w
ith Corvallis Parks and Recreation
Supervised over 100 volunteers removing invasive plant species at Dunaw
i Creek Boardwalk natural
area CO
MM
UN
ITY amp CAM
PUS IN
VOLVEM
ENT
M
ember O
regon State University Finance Club 2014 ndash Present
M
ember O
regon State University M
anagement Club 2013 ndash Present
Volunteer Jackson Street Youth Center 2012 ndash 2014
Coach Corvallis City Youth Baseball 2011 - 2013
LANG
UAG
ECOM
PUTER SKILLS
Fluent in M
andarin
Proficient in Adobe Creative Suite AW
ARDSHON
ORS
O
regon State University Honor Roll 2012-2014
Bernie Newcom
b Scholarship 2012-2014
CLIN
T R W
ILLIAM
S crw
illiams
gmailcom
(541) 123-4567 w
ww
linkedincominclintrw
illiams 2200 South G
arfield Street Corvallis O
R 97330
PR
OFESSIO
NA
L SUM
MA
RY
Goal-oriented high-energy supply chain m
anagement professional w
ith five years experience solidifying business relationships and stream
lining data processes in the public sector Adept at procurem
ent logistics and transportation com
modity m
anagement and finance H
ighly effective trainer and staff motivator com
mitted to
collaboration quality productivity and efficiency Sales amp
Operations Planning
Business Developm
ent Planning amp
Logistics
Inventory Managem
ent C
ontract Adm
inistration C
omm
unications amp N
egotiations
Business Leadership C
APEX
Managem
ent Process Im
provement
ED
UC
ATIO
N
Oregon State U
niversity Corvallis O
R
Expected July 2017
Masters of Business A
dministration in G
lobal Operations
362 G
PA
Oregon State U
niversity Corvallis O
R
July 2010
Bachelors of Science in Accounting
387 GPA
RELEV
AN
T EXP
ERIEN
CE
Horizon R
estoration Portland OR
August 2010 - Present
Operations M
anager
Developed business strategy through a com
prehensive analysis of financial and operational key perform
ance indicators while accounting for variance and em
ployed plan through inclusive team
goal setting
Implem
ented a system of process im
provement through collaborative perform
ance evaluations and results-focused goal setting for seven project m
anagers
Created and presented quarterly business unit analysis to com
municate com
pany performance trends
and achievement of benchm
arks
CB
S Interactive Portland OR
June 2010 ndash August 2010
Business amp Finance Intern
C
alculated liquidity solvency and profitability ratios for Pacific Northw
est division of the company
W
orked with a team
to identify research and document key variances for M
IS projects
Identified and assisted in the correction of inconsistencies in process or accounting treatment
resulting in a reacquisition of $30000 in funds for materials
A
ssessed with the preparation of m
onthly financial presentations decks financial dashboards metric
analysis and rate volume analysis for the departm
ent
CO
MM
UN
ITY INV
OLV
EMEN
T
Habitat for H
umanity Portland O
R
2014
Assisted w
ith connecting agency to sponsors thereby raising over $400000 in materials for new
hom
es
Constructed three hom
es with C
BS Interactive Habitat for H
umanity Team
Mercy C
orps Northw
est Corvallis O
R
2008 ndash 2010
Partnered w
ith the Asian Pacific N
etwork of O
regon to operate a food drive benefitting 25000 clients
Served as a m
ember of the O
regon Asset Building C
orps to introduce sustainable change among low
-incom
e comm
unities recruit comm
unity volunteers and establish sound fiscal policies
sample Chronological reacutesum
eacutesam
ple Combination reacutesum
eacute
Integrity |Respect|Responsibility 17
Portfolio Development
Compiling a portFolioThroughoutyourindustryandacademicexperiencesyoushouldcompilesignificantworktoincludeinyourprofessionalportfolioOnceyoubegindevelopingtheportfolioyoucaneasilyaddadditionalworkthatappropriatelyrepresentsandshowcasesyourskillsandqualifications
weB portFoliosWebportfoliosarehostedonlineandareaninteractivewebpageThebiggestbenefitofawebportfolioisitsaccessibilityEmployerscanaccessthewebportfolioatanytimebyvisitingthewebportfoliorsquoswebaddressSeveralonlinesitesallowstudentstocreateandhostattractiveprofessionalportfolioswixcom weeblycom sitesgooglecom styleportfolioscom coroflotcom
PortfoliosareanessentialjobsearchtoolfordesignmajorsAportfolioisacollectionofdocumentsandotherworksamplesorganizedinsomeformofcaseorbinderThepurposeistoshowcaseyourqualitiesandskillsasajobcandidateKeepinmindthataprofessionalportfolioshouldcontainonlyyourbestworkthatisrelevanttothepositionfield you are applying for
APPL
YINg
18 College of Business | Career Success Guide
y RemembertoshowprocessCreateseveralpagesforeachprojectthatshowshowyouprogressedfrombeginningtoendMakesurethearrangementofyourimagesanddiagramsareorganizedonyourpagesothereisanaturalflowanditrsquoseasytofollow
y SomeprojectsmaybeverytactileYoumaywanttoreproducetheseprojectstoincludeonyourpageorconsiderbringingthesephysicalprojectstoyourmeetingiftheemployerwantstoseeyouractualwork
y RemembertoincludereflectionstatementswitheachprojectthatgivenecessarybackgroundforthereaderAddinformationaboutwhytheprojectwascompletedchallengesyouovercamesuccessfullywhatyoulearnedandwhatskillsyoumasteredAddpertinentdetailsabouttheprojectDescribetheinspirationbehindtheproject
Professionalartifacts
Self-directedartifacts
Closingpagethankyoupage
hard Copy portFoliosDevelopingahardcopyportfolioinvolvescreatingadigitalportfoliothatisthenprintedandinsertedintoahardcopycaseYoucanuseanycomputerprogramyouarecomfortablewithtodevelopyourportfoliopagesPowerpointandAdobeInDesignPhotoshoparecommonlyused
step 1 planning
Decidewhatprogramyouwillusetodesigndevelopyourportfoliopages
DecideonsizeofpagelayoutandsizeofportfoliocaseCommonsizesare85X11rdquo11X14rdquoor11X17rdquoIfyouhavealotoflargeprojectswithsmalldetailsalargercasewillbemoreappropriateChooseacasethatyouarecomfortablewithcarryingandpresenting
step 2 selecting
SelectwhichportfolioartifactsyouaregoingtoincludeinyourportfoliofromthefollowingthreecategoriesChoosenomorethan10artifactsAimforqualityratherthanquantityincludeonlyyourbestwork y academicIncludeyourmostsuccessfulcourseprojectsfromyourcoursework
y professionalReacutesumeacutelettersofrecommendationprofessionalexperienceshownvisuallyperformanceevaluations
y self-directedAnyreproducedworkorworkdoneonthesideawardsscholarshipsleadershipdocumentationvolunteerworkartwork
OnceyoursquoveselectedwhichportfolioartifactsyouwanttoincludeconvertallworkintodigitalformatForphysicalpiecestakephotosoftheworkForflatpiecesscantheworkForyoursignificantexperiencescapturewithphotographs
step 3 organizing
ThenextstepistodevelopyourportfoliooutlineDecidewhereeachartifactisgoingtobeincludedConsiderthefollowingpageorder
intro pageThispageintroducesyouItshouldconsistofyournametitlemajorandbrandmarkTableofcontentsListskeypagesinyourportfoliowithpagenumber
design philosophypurpose statement Thiscantakemanyforms(designphilosophyprofessionalstatementbioaboutmepersonalcatchphrasecareerobjectiveetc)
reacutesumeacuteItcanbeaPDFofyourhardcopyreacutesumeacuteorthesamecontentinanewlayout
divider pagesIncludedividerpagesthatintroduceeachsectionofyourportfolioy AcademicprojectsChoose3-5keyacademicprojectsStartwiththemostrelevantones
y EachprojectcantakeupafewpagesRememberthesepagesaregoingtobeprintedsomakesureyoudonrsquotcramtoomuchononepage
Portfolio Development
APPLYI Ng
Integrity |Respect|Responsibility 19
step 4 designing
IncorporatethebasicprinciplesandelementsofdesignwhencreatingyourpagelayoutsConsidertheruleofthirds(thirdblankspacethirdtextthirdvisual)
CreatingabrandmarkAbrandmarkisavisualpresentationofyouasyourownbrandThiscanbeasymbollogoiconorrepetitivevisualelementthatispresentedthroughoutyourportfolioBybrandingyourselfyouarecreatingaperceptionaboutwhoyouareandthequalityofworkyoucanproduceBesureyourbrandmarkisvisibleoneverypageandeachpagerepresentsaclearconsistentbrandidentity
REMEMBERYourportfoliodesignshouldbeconsistentwithyourbrandpackage(whichincludesyourreacutesumeacutecoverletterbusinesscardandwebportfolio)Thegoalistohaveaconsistentbrandidentityinallyourwork
step 5 printing
TimetoprintandputitalltogetherOnceyourportfolioiscompletebesuretopracticehandlingitandpresentingyourpages(especiallyifyouchosethelargerportfoliocase)
AnadditionalstepistocreatealeavebehindportfolioforemployersForexamplean85X11rdquoreprintofyourpagesthatareboundtogethercanbeleftbehindwithemployersYoucanalsosaveyourworkonaCDandleaveitbehindMorecommonlyyoucandirectemployerstoyourwebportfolio
PrintingisavailableatOSUStudentMulti-MediaServices(theyscanandprintstudentportfoliopagesfreeofcharge)CorvallisCustomorFedExPortfoliocasescanbepurchasedatportfolios-and-art-casescomorfromotheronlinesources AP
PLYINg
KNOWYOURAUDIENCEThegoalofyourportfolioistoshowyouFITwithintheorganizationyouaretargetingIfthecompanyyouaretargetingisknowntobeinnovativetrendyandfashion-forwardyourportfoliostyleshouldalsobeIfthecompanyismoretraditionalandformalyourportfoliostyleshouldreflectthesamestyle
20 College of Business | Career Success Guide
Cover Letter
Your Street AddressCity State ZIP
Date
First and Last Name of PersonTitleCompanyStreet AddressCity State ZIP
Dear MrMs Last Name
Opening paragraph In the first paragraph state the reason for the letter the specific position you are applying for and indicate how you heard about the position
Second (and possibly third) paragraph Use the next one to two paragraphs to explain why you are interested in the position and the company Use specific examples to show how you are qualified for the position If you have had relevant work experience point out the specific achievements or unique qualifications from those roles If you have experience in your academic classes such as class projects use those examples as well
Closing paragraph The last paragraph should include your desire to personally interview for the position You should also refer the reader to your reacutesumeacute which summarizes your experience and qualifications Close your letter with a statement that will encourage the company to respond
Sincerely
Your Signature
Your NameEnclosure
tips1 CustomizeMakesureeachcoverletteristailoredspecificallytothepositionyouareapplyingfor
2 Be positive TelltheemployerabouttheexperiencesyouhavethatmatchtherequiredqualificationsforthejobDonothighlightqualificationsyoudonothave
3 Be conciseThisisnevertobelongerthanonepage
4 Be honest Donotembellishyouraccomplishmentsskillsorqualifications
5 FormatMakesurethatthefontstylesizeandcolorareuniformforpresentation
6 proofread ThecoverletterisoftenthefirstsampleofyourwritingthatanemployerseesMakesurethatyouproofreadforspellinggrammaticalandpunctuationerrors
APPLYI Ng
The purpose of a cover letter is to introduce yourself and show how your backgroundfitstheparticularpositionandoremployeryouareapplyingtoItprovidesanopportunitytoexpandonpointsfromyourreacutesumeacutethatyoufeelareespeciallynoteworthyorspecifictothejobdescriptionThisisalsowhereyoushouldexplainanythingodd(gapsintimelinelowerGPAetc)
Integrity |Respect|Responsibility 21
AreferencesheetisusedtosharealistofpeoplewhocanelaborateonyourexperienceandskillstopotentialemployersReferencesarenotpartofyourreacutesumeacuteThisisaseparatedocumentPeopletoconsiderhavingonthislistcaninclude
y Pastemployers(bosses)y Professorsy Advisors
a Few things to notey Usethesameheadingasinyourreacutesumeacutey Keepthelistto3-4individualstotaly Theindividualsshouldknowenoughaboutyoutobeabletospeaktoyourcharactery Youshouldchoosethosewhowillpositivelyreflectyourskillsandabilitiesy Askpeoplepermissiontobeareferencepriortoaddingthemtoyourlisty Donotusefriendsorfamilymembersuseonlyprofessionalreferences
References
Your NameAddressPhone numberEmailLinkedIn Address
References
NameJob TitleCompanyAddressPhone numberEmail address
NameJob TitleCompanyAddressPhone numberEmail address
NameJob TitleCompanyAddressPhone numberEmail address
APPL
YINg
22 College of Business | Career Success Guide
Follow up with interviewer(s) send a thank you letter that restates your skills and interest in the company within 24 hours of the interview
intErviEWinGresearch the employer to prepare for your interviewa Current newsb employer initiativesc position you are applying ford Company strengths weaknesses opportunities
and threats (swot analysis)
prepare five or more stories using the star method (see page 24)
make a great impression Be on time dress professionally make eye contact give a firm handshake be positive confident and listen to what the representatives have to say
always ask questions about the employer and position make sure you are not asking about things easily found on their website again do your research also avoid asking about salary and benefits
Integrity |Respect|Responsibility 23
traditional interview Thistypeofinterviewincludesbroad-basedquestionstoseeifthecandidatehastheskillstoperformthejobandtodeterminewhetherornottheyareafitforthecompanyBepreparedtoanswertraditionalinterviewquestionsinastraightforwardmanner
y Whydidyouchooseyourmajory Tellmeaboutyourself(keepthisto2-3minutes)y Whatareyourstrengthsandweaknessesy Whydoyouwanttoworkhere
Behavioral interview
BehavioralinterviewsarebasedontheideathatpastbehavioristhebestindicatoroffutureperformanceManycompaniestodayusethistypeofinterviewQuestionsforbehavioralinterviewsusuallystartwithldquoTellmeaboutatimewhenrdquoWhenansweringandpreparingfortheseinterviewsfollowtheSTARformatonpage24
Case interview CaseinterviewsaretypicallyusedbyconsultingcompaniesinvariousindustriesaswellasbankingandfinancialfirmsThisspecifictypeofinterviewisleveragedtotestthecandidatersquosanalyticalcommunicationproblemsolvingandadaptabilityskillsetsTypesofcaseinterviewsincludewrittencasesbusinesscasesandbrainteasers
phone interviewAphoneinterviewisusuallythefirstinterviewmanycompaniesuseasascreeningprocessforcandidates Hereareafewtips
y UsealandlinewhenpossibleIfyouuseacellphonemakesureyouareinaquietareawithgoodreception
y Providedetailedandspecificanswersjustasyouwouldinpersony Beprepared
video interviewIfyouareinterviewingwithacompanyandareunabletotraveltothesiteavideointerviewmaybearranged
y Dressprofessionallyasyouwouldforanon-siteinterviewy PracticebyrecordingyourselforutilizetheCSCresourcesy Chooseaquietareatointerviewwhereyouwillnotbedisruptedy giveyourselfplentyoftimetosetupequipmentsothatyouarereadytogoatinterviewtime
y Whenspeakingfocusyoureyesonthevideocameranotonyourscreensothatyouappeartomakeeyecontactwiththeinterviewer
inFormational interview Readaboutinformationalinterviewsonpage7
Types of Interviews
INTE
RVIEW
INg
SuccessfullymanaginganinterviewiskeytogettinganyjobTheinterviewprovidesemployerswithanopportunitytogettoknowyourpersonalityandtocloselyexamineyourverbalcommunicationskillsWhatyousaymdashandhowyousayitmdashiscriticaltoanemployerrsquosassessmentofyourldquofitrdquowithacompanyNonverbalbehaviorduringinterviewsisalsoaformofcommunicationAninterviewisanaturallyanxietyproducingsituationInordertodoyourbestmakesureyouprepare and practice Below are several different types of interviews you may experience
24 College of Business | Career Success Guide
Behavioral interview example ldquoDescribeatimewhenyouhadtosolveaproblemrdquo
STAR Method
SitUatiOnDescribethesettinginwhichyourexampletakesplaceWhatwasthesituationWhatwereyoudoingWhowereyouworkingwithWhatwereyouworkingon
Answer ldquoDuring my role as an intern at Company X I was responsible for managing all of the details for events and supervised a group of five for hosting eventsrdquo
taSKExplaintheldquoproblemrdquoandwhatyouneededtoaddressWhatwasthegoalyouwerestrivingforOrtheproblemyouweretryingtosolve
Answer ldquoAfter reviewing past reports I found that event attendance had dropped by 20 over the past few years I wanted to make sure that we brought attendance back uprdquo
aCtiOnTalkthroughthespecificstepsthatyoutookinordertoaddressthetaskathandDemonstrateandmentionskillsthatyouutilizedWhatdidyoudotoresolvetheproblemorreachyourgoal
answer ldquoFirst i collected feedback from past attendees and vendors by sending out a survey i used this to design a new approach that would be more effective in promoting our eventrdquo
rESULtExplainhowyouractionscontributedtotheoverallresultHowdidthestoryendWhatdidyoulearnfromthisexperienceIncludeconcretequantifiabledatatoprovidespecificdetailsinyourresponse
Answer ldquoThe company was able to use the new plan to host a new event By utilizing my strategies we raised attendance by 30 in the first year I learned that it is important to continually adapt strategies to increase participationrdquo
INTERVIEWI Ng
Integrity |Respect|Responsibility 25
leadershipy givemeanexampleofatimewhenyousuccessfullymotivatedotherpeopleunderchallengingcircumstances
y Describeasituationwhereyouusedpersuasiontosuccessfullyconvincesomeonetoseethingsyourway
y givemeaspecificexampleofsomethingyoudidthathelpedbuildenthusiasminothers
Commitment to tasKy Tellmeaboutatimewhenyoufailedtoachievethestatedobjectivegoalinaworkoreducationalsituation
y Tellmeaboutatimewhenyoucompletedaprojectwithminimaldirection
y givemeanexampleofanimportantgoalyouhadtosetandtellmeaboutyourprogressinreachingthatgoal
y Tellmeaboutatimewhenyouhadtogoaboveandbeyondthecallofdutyinordertogetajobdone
proBlem solvingy Tellmeaboutatimewhenyoumadeadecisionanditendedupbeingadisaster
y giveanexampleofatimewhenyouhadtoberelativelyquickincomingtoadecision
y givemeanexampleofatimewhenyouusedyourfact-findingskillstosolveaproblem
y givemeaspecificexampleofatimewhenyouusedgoodjudgmentandlogicinsolvingaproblem
CommuniCation sKillsy Tellusaboutthelastpresentationyouconductedy Tellusaboutatimewhenyoufacilitatedadiscussionthatgotofftrackmdashhowdidyouhandleit
y Tellmeaboutatimewhenyouhadtouseyourpresentationskillstoinfluencesomeonersquosopinion
y Describeatimewhenyouhadtouseyourwrittencommunicationskillstogetanimportantpointacross
Common Interview QuestionseduCationgoals
y Whathasbeenyourrolewithineachoftheextracurricularactivitiesthatyouparticipated
y Howdoyouthinkyouwilluseapplyyourdegreeinyournewjob
y Whataccomplishmentsareyoumostproudofy WehaveaverycompetitivecandidatepoolforourcompanySellmeonwhyyoushouldbeselected
y Howorwhydidyouchooseyourmajory IsyourgPAagoodreflectionofyourperformanceinschool
y Whattypeofpositionareyouinterestediny Whattypesofcampusactivitieshaveyouparticipatedin
teamworKgroup proJeCts y Tellmeofatimewhenyoudisagreedwithateammemberormanager
y Tellmeaboutatimewhenyourealizedinthemiddleofaprojectthatthingswerenotgoingasplannedmdashwhatdidyoudo
y Tellmeaboutasituationwhereyouknewyourboss(oranotherteammember)waswrongyouwererightandhowyoudealtwiththesituation
y Tellofatimewhenyouworkedwithacolleaguewhowasnotcompletinghishershareofthework
y Tellmeaboutatimewhenyouhadadisagreementwithateammemberorcoworker
strengths and weaKnessesy TellmeaboutatimewhenyoushowedpoorjudgmentHowdidyouresolvethissituation
y TellmeastoryofatimeyoudisappointedamanagerorteammemberWhatlessondidyoulearnfromtheexperience
y giveanexampleofhowyouhavebeenabletomotivateyourselftoactionwhenyoujustdidnrsquotfeellikedoingaparticulartask
INTE
RVIEW
INg
26 College of Business | Career Success Guide
Follow-UpFollowupafteraninterviewbysendingathankyoulettertothoseyouinterviewed with within 24 hours You can send a letter through the mail or byemailEmailisthebestwaytoensureitisreceivedinatimelymannerSending a thank you letter through the mail is more formal and appropriate
Applicantrsquos Current AddressCity State ZIP Code
Date of Writing
Ms Jane DoeTitleOrganizationStreet AddressCity State ZIP Code
Dear Ms Doe
1st Paragraph Express appreciation for opportunity mention location and date of interview or meeting make a positive statement about your interest in the organization
2nd Paragraph Emphasize a specific point which will make you stand out in the employerrsquos memory supply any additional information which was omitted from the interview
3rd Paragraph Close with additional appreciation make a positive statement about your qualifications for the position
Sincerely
(your name signed)Type your name
INTERVIEWI Ng
Integrity |Respect|Responsibility 27
Negotiating
CongratulationsAllofyourhardworkhaspaidoffandnowyouhaveajoboffer Here are a few tips when considering the offer
read itThefirststeptoapproachingajobofferistocarefullyreadallofthematerialsentThisincludestheemailtheformaloffer(typicallyaPDFattachedtotheemail)anyotherattachmentsandallrelevantlinksMakesureyouclearlyunderstandy Salary(orhourlywage)y Locationy Startdateandenddate(inthecaseofinternships)y Expensescoveredy Benefits(probablynotincludedinaninternshipoffer)y Contactsy Datetoacceptofferby
write BaCKThenextstepistosendanemailtoyourcontactthankingthemforextendingtheofferConfirmthatyouwillhavearesponseforthembeforethedateindicatedontheofferAtthispointifthereareanyunclearpointsontheofferdonrsquotbeafraidtoaskquestionsinyourresponse
salary negotiatingBeginthenegotiationprocessbyaskingifthejobofferisnegotiableIfyouhaveapreviouslyestablishedlineofcommunicationwithyourcontactthroughthephonegiveherhimacalltoaskhowmuchflexibilitythecompanyhastodiscusssalaryOnceyouhavedeterminedthatitcanbeadjustedthroughnegotiationsdoyourhomeworkHaveagoodsoundreasonfornegotiatingBelowaresomeoftheresourcesthatwillhelpyouestablishanappropriatesalaryrangey NACESalarySurveyTheNationalAssociationofCollegesandEmployers
(naceweborg)producesquarterlysurveysofentry-levelsalaryYoucanusetheNACESalaryCalculatortoestablishasalaryrangebasedonoccupationeducationandlocation
y BureauofLaborStatistics(blsgovblsblswagehtm)TheBLSproducessalarydataonastateregionalandnationallevel
aCCept or deCline the oFFerBynowyouhavethoroughlyreviewedtheofferandconsideredwhetheryoufitwithinthecompanyandthepositionRegardlessofwhetheryouareacceptingordecliningtheofferbesuretodosobothverballyandinwriting
INTE
RVIEW
INg
28 College of Business | Career Success Guide28 College of Business | Career Success Guide
BUSinESS EtiqUEttE
employers rate candidate skills - in order of importance
ability to communicateability to work in a team structureability to make decisions and solve problemsAbilitytoplanorganizeandprioritizeAbilitytoobtainandprocessinformationAbilitytoanalyzequantitativedataTechnical knowledge
Computer proficiency
Abilitytocreateandoreditwrittenreports
Abilitytoinfluenceothers
SourceJobOutlook2013NationalAssociationofCollegesandEmployers
Integrity |Respect|Responsibility 29
BUSinESS EtiqUEttEWhether you are in an interview responding to an email or talking on the phone it is importanttokeepallcommunicationmdashbothverbalandnon-verbalmdashprofessionalTherelaxed tone and correspondence used with friends is not the same as professional communicationatworkorwithbusinessprofessionalsHerearesometipsmakesureyourcommunicationmeetstheprofessionalstandard
Professional Communication
emailing1 include a clear and brief subject line
YoudonrsquotwanttomaketheotherpersonguesswhatyourmessageisaboutThesubjectlineisoftenthedecidingfactorwhetheremailgetsreadordiscardedMakesureyoursubjectlineisclearconciseanddirect
2 always re-read before sendingMakesureyouproofreadyouremailsbeforesendingthemeliminatinganyerrorsthatyourmessagemaycontainandcheckingthetoneoftheemailYouwanttogiveagoodimpressionwhileclearlycommunicatingtheintentofthemessage
3 use a professional email addressIfyouwanttobetakenseriouslyuseanemailaddressappropriateforthejoborpositionWhatmayseemlikeafunnyaddresstoyouandyourfriendsislikelyinappropriatefortheworkplaceandwillbelookeddownuponbypotentialemployers
ETIQ
UETT
Enon-verBal CommuniCation Youmayhaveperfectedyouranswerstointerviewquestionsbutmuchofthefirstimpressionyoumakewillbebasedonnon-verbalcommunicationy Makeeyecontactwiththeinterviewery Afirmhandshakewillexudeconfidenceandcapabilityy Situpstraightwithfeeteitherflatonthefloororanklescrossedy Leanforwardslightlytoappearinterestedandengagedy Relaxyourshouldersy Smileandnodwhilelisteningy Donrsquotcrossyourarmsy Ifyouneedtodosomethingwithyourhandsinterlockyourfingersandholdthem
looselyinyourlaporholdapenandanotepady Donrsquotfidgetoruseexcessiveaggressivegestures
phone Calls and voiCemail1 identify yourself quickly Youdonrsquot
wanttoleavetheotherpersonguessingwhoitisStateyournameandwhereyouarecallingfromtogivecontextforthephonecall
2 have an appropriate voicemailYourvoicemailshouldbeeasytounderstandandappropriateforallcallersStateyourfullnameandphonenumberwithabriefmessageThismayoftenbesomeonersquosfirstimpressionofyousomakeitprofessional
3 Be preparedHaveanotepadandpenreadyfornotesorphonenumbersyoumightneedtojotdownAlsobereadytoaskquestionstoavoidawkwardsilencesinthecallWhencallingoutmakesureyouusedirectcommunicationsothepointofthecallisquicklyunderstood
4 slow downSinceinterviewersareareunabletoreadyourfacialexpressionsandbodylanguageitisimportanttoslowdownyourvocalratetoallowthemtounderstandexactlywhatyouaresayingYouwillalsosoundmoreconfidentandprofessional
5 practice ending your phone callEndingaphonecallcanbeawkwardsopracticehavingaconcisegoodbyeItissuggestedthatyouthanktheinterviewersfortheirtimeandsummarizeanyactionsyouwilltakeafterthecallTrynottoprolongyourgoodbye
4 mind your mannersRemembertherulesyouweretaughtwhenyouwereyoungersuchassayingpleaseandthankyouUsingthesewordsinyouremailswillmakeyousoundmoreprofessionalandrespectfulAddresseveryoneusingthepropertitlesuchasMrMsorDrAtitleisasignofrespectandshouldbeuseduntilyouareotherwiseinstructed
5 respond in a timely manner Respondingwithin24hoursisconsideredproperetiquetteevenifyoujustreplytoacknowledgetheemailandwillgetbacktothemlaterThisshowsyouhavereadtheemailandarebeingproactive
6 avoid using exclamation points WhenwritingaprofessionalemaildpnotoveruseexclamationmarksandboldedwordsWriteyouremailasifyouwerewritingaformallettertosomeoneanduseexclamatorylanguageandsymbolssparinglyEmoticonsorsmileyfacesareneveracceptableinprofessionalemailsLeavethoseforfriendlycommunicationonFacebookortextmessageswithfriendsandfamily
30 College of Business | Career Success Guide
Networking
tips For networKing suCCess1 play the student cardAlumniandothercontactsaremorelikelytowanttohelpyouwhileyoursquorestillastudentIfyouwantto
pickthebrainofsomeonewhoworksintheindustryorrequestaninformationalinterviewnowisthetimetodoitgrowtheserelationshipswhiletherersquosnopressuresothosecontactswillwanttohelpyouwhenyoutransitiontotheworkworld
2 use your friendsrsquo parents as resourcesTheyrsquovegotdecadesofexperienceandareprobablywillingtosharetheirexpertisewithyoumdashandmaybeeventheircontactsStudentstendtooverlooktheirparentsrsquofriendswhenitcomestonetworkingbutparentsareoftenwellconnectedorknowpeoplewhoareAlsolooktorelativesandfamilyfriends
3 get out of the bubbleYoucangetaheadbynetworkingoffcampusLeveragetheCareerSuccessCenterrsquosoff-campusnetworkingopportunitiesCheckoutconferencesinyourfieldoryourlocalChamberofCommerce
4 use linkedinDonrsquotavoidusingLinkedInuntilaftercollegeUseitnowtotrackthenetworkyoursquorebuildingLinkedInrecentlylaunchednewoptionsforstudentsthatmakeiteasytounderstandthisnetworkThereisevenatooltofindalumnifromyouruniversity
5 use twitter strategicallyWhileLinkedInistheprofessionalsocialnetworkTwittercanbeevenmoreusefulforconnectingwithpeopleyouwanttoknowMakealistofpeopleinyourindustrywhoyoulookuptoandusethenetworkstrategicallytoconnectwiththemLikeLinkedInTwittercanhelpyoutakethesestrategiestothenextlevelbecauseitprovidesanopportunitytokeepintouchwiththenetworkyoursquorebuilding
6 get an internshipThisisthemostobviousoptionbutitcanrsquotbeoverstatedThevalueofaninternshipistremendousbothintermsofskillsandcontactsEmployersoftenhirefull-timeworkersfromtheirinternshippoolwhichmeanshavinganinternshipputsyouaheadofotherjobseekersInadditiontogivingyoureal-lifeexperiencetoputonyourreacutesumeacuteaninternshipputsyouineyesightofpeoplewhoworkinyourfieldofchoiceandtheyaremorelikelytothinkofyouwhenjobopportunitiesarise
ETIQUETTE
OneofthebestwaysoffindingajobistonetworkNetworkingisasuccessfultechniqueinfindingyourfirstinternshiporjoborthroughoutyourentirecareerYoumaynotrealizeitbutyoualready have a network Faculty family and friends may not have a jobforyoubuttheymayknowsomeonewhodoesorhaveusefulinformationaboutacompanyforwhichyouwouldliketoworkNetworkingcanhelpyou
y Learnaboutjobsthatarenotpubliclyadvertised y Learnaboutanemployerrsquoscultureandexpectations y Sharejobleads y Gather information to help you decide if a career is right for you
Integrity |Respect|Responsibility 31
Elevator PitchIfyoursquorelookingforajoboneofthefirsttasksonyourto-dolistshouldbecraftinganidealldquoelevatorpitchrdquoItrsquosthe30-secondspeechthat summarizes who you are what you do and why you are the perfectcandidateYoushouldbeabletogiveyourelevatorpitchatanytimefromajobinterviewtoacocktailpartyconversation
putting together your elevator pitChy Aquickintroduction(namecollegemajor)y Whatareyourcareergoalsy Experience(relevanttoyourgoals)y Whatcanyouoffer(skillsandhowyouwouldbenefitanorganization)
tipsy Keepitshortandsimpley Maintaineyecontacty Haveafirmhandshaketosignalconfidencey Researchthecompanyyoutalkwithy Smilemdashshowyourenthusiasmy Practicepracticepractice
intro
goals
experience
fit
ETIQ
UETT
EImpact Your Future
Complete your reacutesumeacute with a graduate business degree Learn from globally conscious business leaders and renowned faculty Gain career confidence through experiential learning Become part of a distinguished business and alumni community
businessoregonstateedumba 541-737-5510 OSUmBaoregonstateedu
Our Oregon State MBA alumni are leaders thoughtout the stateJoin them
32 College of Business | Career Success Guide
More and more recruiters and employers are using LinkedIntofindandhiretalentMakesureyourLinkedInprofile represents you and sends the right message to yournetworkandpotentialemployers
y Completely fill out your profileandusekeywordssootherscansearchandfindyoueasilyUseaprofessionalorprofessional-qualityheadshotofyoudressedinbusinessattire
y Connect with everyoneConnectwithclassmatesprofessorsfacultypastemployersfamilyfamilyfriendsandmoreYouneverknowhowthoseconnectionswillpayoffFollowcompaniesyouareinterestedinorintheindustriesyouwanttoworkinJoingroupsaswell
y ask for recommendationsTakeadvantageoftheconnectionsyoursquovealreadymadeandaskiftheywillrecommendyouonLinkedIn
y interact with your network SendcommentsoffercongratulationsandldquolikerdquothingssopeopleknowyoursquoreactiveAlsointroducepeopleifyouthinktheyshouldbeconnectedmdashthatmayhelpyouinthefuture
y take advantage of new resources Youcanlistprojectshonorsorganizationsandcoursesyouhavetakensothatyoucanincludeallrelevantexperience
y Find people to network with FindalumniwhoworkinthefieldsandareasyouwanttoworkinReachoutandaskforaninformationalinterview
ETIQUETTE
Integrity |Respect|Responsibility 33
Professional attire is usually classifiedaseitherbusinessprofessionalorbusinesscasualInmostsituationsitisbesttoerr on the side of caution and dressbusinessprofessionalbutbesuretoresearchthecompanyyoursquollbespeakingwithtoknowifsomethingdifferentisexpectedIfyou are interviewing for a creative position in fields such as graphic or apparel design you may have more freedom to dress fashion-forward Researchthecorporatecultureandexpectationsbeforedeciding
Professional Dress
menBusiness professional Formenbusinessprofessionaldressmeansafullsuitbutton-upshirtandtieThesuitshouldbecomprisedofmatchingjacketandslacksThejacketsleevesshouldendatyourwristandthejacketshouldbelongenoughtocoveryourbottomTheshirtshouldbefittedandaplaincoloredorsimplepatternedtieshouldbewornandtiedsoitendsatthecenterofyourbeltShoesshouldbedarkleatherandshouldmatchyourbeltDonotwearacasualbeltwithabusinesssuitDresssocksshouldbeworninacolorthatmatchesthesuitandshouldextendoveryourcalfsoskindoesnotshowwhenyousitdownHairandfacialhairshouldbecleanandwellgroomedJewelryshouldconsistonlyofawatchandsimplerings(suchasaweddingbandorclassring)Removepiercingsandanyotherjewelry
Business CasualBusinesscasualdressincludesslacksorkhakipantsAsuitjacketisnotrequiredbutasportjacketmaybewornDependingonthecompanybusinesscasualmaybeanicebutton-upshirtwithorwithoutatieoralightsweaterApoloshirtissometimesconsideredbusinesscasualWearloafersorleathershoesandalwayswearmatchingsocks(notathleticsocks)Hairandfacialhairshouldbecleanandwell-groomed
womenBusiness professional BusinessprofessionaldressforwomenincludesafullsuitmdashajacketwitheitherslacksoramatchingskirtAskirtshouldbenohigherthananinchaboveyourkneeOverallthesuitshouldbetailoredtoyourbodywithoutbeingtootightUnderneathyourjacketwearabutton-upshirtinaneutralcolorShoesshouldbeclosed-toeinadarkcolortomatchyoursuitHairshouldbecleanandstyledandmakeupshouldbesubtleandneutral
Business CasualBusinesscasualdressismorerelaxedthanbusinessprofessionalSlacksoraskirtarerequiredbutasuitjacketisnotnecessaryCardigansandblousescanbewornontheirownandcanbemorecolorfulthanthesuggestedbusinessattire
ETIQ
UETT
E
34 College of Business | Career Success Guide
Career Success Center (CSC) Events The Career Success Center holds a variety of events throughout the year to help students with their career search and professional development Check theCSCwebsiteatbusinessoregonstateeducareersformoreinformationaboutthedatesandlocationsofevents
inFormation sessions TheCSCworkswithcompaniesinavarietyofindustriestoholdinformationsessionsEachsessionincludesanin-depthdiscussionaboutthecompanyanddifferentcareerpathsavailableandmayoffertheopportunitytomeetrecruitersorleadersafterward
proFessional development worKshopsProfessionaldevelopmentworkshopsthroughouttheacademicyearfeaturereacutesumeacutewritingcoverlettersjobsearchstrategyLinkedInpersonalbrandingandinterviewingskillsTheseworkshopsareagreatwaytohelpyouprepareforyourcareersearch
Career Fairs and hospitality suite CareerfairsareheldeachtermattheCH2MHILLAlumniCenterTheseeventsallowstudentstomeetandnetworkwithmorethan100companiesandlearnaboutinternshipandjobopportunitiesAfterthefairstheCareerSuccessCenterpartnerswithOSUAthleticstohostahospitalitysuitewhererecruiterscanmeetwithbusinessundergraduatesMBAstudentsandstudent-athletesinamoreinformalatmosphereTheeventissimilartoacocktailreceptionwhereyoucannetworkone-on-one
moCK interviews MockinterviewsprovidestudentsanopportunitytopracticeinterviewingtechniqueswithrealcompaniesandhaveaprofessionalreviewoftheirreacutesumeacuteSomeemployersusemockinterviewstorecruitstudentsandemployersreceivethereacutesumeacutesofallstudentswhoparticipateMockinterviewsareheldoncepertermintheacademicyear
Business roundtaBle (Brt) TheBusinessRoundtablemeetsquarterlyinthePortlandareafornetworkingandapresentationbyOregonStatealumniaboutbusinesstopicsMembersoftheBRTmentorbusinessstudentswhoattendTheseeventsmayalsobeheldinSeattleandCorvallis
Bis meet the Firms night (winter term)ThiseventisacareerfairforBISmajorsStudentsshouldattendtolearnmoreaboutinternshipandjobopportunitieswithvariouscompaniesMeettheFirmsalsogivesstudentsachancetoexpandtheirnetworkandlearnaboutpossiblecareerpaths
FinanCe speed dating (Fall term)Thegoalofthiseventistoinformstudentsenteringthefinanceprogramaboutthevarietyofcareerpathsandopportunitiesavailable
sophomore Boot CampTohelppreparesophomoresfortheirinternshipsearchestheSophomoreBootCampisafulldayofcareerexplorationandsearchpreparationItincludesanetworkingopportunityandlunchwithamotivationalspeakerThedayconcludeswithmini-classesoninternshipsearchpreparationincludingreacutesumeacutescoverletterssocialmediabrandingandinterviewingtechniques
aCCounting meet the FirmsThiseventisacareerfairforaccountingstudentsfeaturingpublicaccountingfirmsprivateindustrycompaniesandgovernmentagenciesthatrecruitaccountingmajorsItisheldduringthesecondweekoffallterm
Integrity |Respect|Responsibility 35
Corporate Partners
College of BusinessCollege of Business Career Success Center102 Austin HallcscbusoregonstateeduPhone 541-737-8957 businessoregonstateeducareers Career Guide
OSU_BIZ_JOBSfacebookcomOSUBIZJOBSBIZ_JOBSOSU OSU_BIZ_JOBS OSU_BIZ_JOBS
integrity
respect
responsibility
September 2014
6 College of Business | Career Success Guide
Job Search StrategyBeforeyoustartsendingoutreacutesumeacutesusethefollowingactionplantoprepareforyourjobsearch
1 Know yourselF IdentifyyourinterestsvaluesandskillsBeabletocommunicateyourskillsandaccomplishmentstoemployers
2 have an aCtion planMakealistofcompaniesthatyouareinterestedinResearchcompaniesandtheiropportunitiesSetgoalsandtrackdeadlines
3 Create a presenCeClearlyarticulaterelevantskillsinyourreacutesumeacutecoverletterandLinkedInFocusonaccomplishmentsratherthanjobdescriptionsTailoryourdocumentstoeachjoborinternshipyouapplyforCreateathoroughLinkedInprofileChecksocialmediatoensureprivacysettingsportrayyouinthemostprofessionalway
4 get proFessional experienCeWorkpart-timevolunteerandgetaninternshipConsiderresearchunpaidopportunitiesandjobshadows Joinstudentorganizationsinyourfieldandbeactive
5 Be open-mindedBeopentoalltypesofindustriesandjobsthatwillleverageyourskillsetLookforjobsinavarietyofgeographiclocationsDonrsquotfocusonajobtitleinsteadlookattheskillsrequiredforaposition
6 Consider other organizationsNon-profitsgovernmentSmallandmedium-sizedcompanies
7 develop a networKConductinformationalinterviews JoinprofessionalassociationsandclubsLeveragesocialmediatoconnectwithprofessionalsinyourdesiredareaAttendnetworkingopportunitiesprovidedtoyoubytheCollegeofBusinessNetworkonLinkedIn
8 maintain presenCePeriodicallyreachouttocompaniesrecruitersandprofessionalsinyournetworkReachouttoemployerstwoweeksaftersubmittingyourreacutesumeacutetoseeiftheyreceiveditandtoreiterateyourinterestSendathankyounotewithinonedayofconnectingwithacontactorrecruiter
9 asK For helpAskyournetworkforadviceorleadsVisittheCSCandtalktoacareeradvisorLeverageyourpeersandprofessorsaboutopportunitiesoradvice
10 Be patient and positiveExpectyourjobserachtotakesixmonthsormorePeriodicallyfocusyourenergyonothertasksandorhobbiesTryadifferentapproachifyourcurrentoneisnrsquotworkingReachouttotheCSCforanyhelpyoumayneed
PREPARINg
Integrity |Respect|Responsibility 7
To find out what an industry company or position is really like talk with professionals in careers you are considering They can provide a sense of the real life experiences challenges opportunities and hidden demands as well as the drawbacksandlimitationsofthespecificcareerindustryorcompanyAninformationalinterviewisahighlyfocusedinformationgatheringsessiondesignedtohelpyouchooseorrefineyourcareerpathbygivingyoutheldquoinsiderrdquopointofviewItalsoallowsyoutoexpandyournetwork
Informational Interviews
Theinformationalinterviewallowsyouto
y gathervaluableinformationfromindustryprofessionalsoncareerplanningandjobsearchstrategies
y Discovertherealitiesofaparticularcareerfieldandwhatitisreallyliketoworkinagivenindustry
y Evaluatewhetherthecareeriscompatiblewithyourskillsinterestslifestyleandgoals
y Receivespecificsuggestionsonhowandwheretoacquiretheexperienceandknowledgerequired
y Developconfidenceininterviewingwithprofessionalsbydiscussingyourinterestsandgoals
y gainaccesstothehiddenjobmarketMorethan80ofqualityjobsaresecuredthroughnetworking
y Expandyournetworkinthefieldofinterestforfutureopportunities
y gainreferralstootherprofessionalsinthesamefieldforadditionalnetworking
how do i Find the ContaCts For the inFormational interviewUsuallyyouwilltalkwithapersonyoudonrsquotknowpersonallybuttowhomyouhavebeenreferredAskfriendsfamilymemberscolleaguesfacultymembersandformeremployersforareferralforaninformationalinterviewThismaysoundintimidatingbutmostpeopleactuallyenjoytalkingabouttheirjobsandgivingcareeradviceAlsoleveragetheAlumniConnectionsonLinkedIntofindBeaverAlumniinyourareasofinterest
the Best questions to asKin an informational interview (pick and choose)
Questionsabouttheinterviewer
WhatdoyoudoatthecompanyWhydidyoudecidetoworkhereWhatdoyoulikeaboutworkingherewhatarethechallenges
Questionsaboutthecompany
WhatarethemaingoalsofthecompanyWhatisthecompanycultureWhattypeofpeoplearesuccessfulherewhatqualitiesdotheyhaveWhatistheethicalpolicystandardofthecompany
Questionsabouthowtogetthejob
IsawXjobonthecompanywebsiteIsthissomethingIrsquodbeagoodfitforWhichisthebestwaytofindoutaboutopportunitiesWhichisthebestwaytoexpressinterestinthemWhatisthebestwaytokeepintouchwithyou
Yourcustomquestionsbasedonyourresearch
Incorporatetheresearchyouhavedoneonthecompany IncorporatewhatyouknowabouttheinterviewerAnycommonconnections Askquestionsthatleadtheconversationinadirectionwhereyoucandemonstrateyourstrengths
PREP
ARIN
g
8 College of Business | Career Success Guide
Whenestablishingyourpersonalbrand(onlineorotherwise)threeimportantquestionstoaskyourselfare y What makes me great y Whatmakesmeunique y What makes me compelling
IfyoucananswerthesethreequestionsbylookingatyouronlinebrandyouknowyouhavestartedtobuildasolidfoundationThekeytoanoutstandingpersonalbrandismakingsurewhoyouthinkyouarewhatyoudoandsayandhow others perceive you match
Personal BrandPREPARINg
strategies For developing a personal Brand1 put your best foot forwardWhetheritisdressingprofessionallyorresearchingacompanythoroughlybeforemeetingwiththem
puttingthetimeintomakeagreatimpressionwillpayoffintheend
2 define your own reputationLittlethingslikealwaysdressingappropriatelyandshowingupontimearenoticedandappreciatedDeterminewhatyouwanttoberememberedforandmakeithappenmdashthismaysetyouapartfromothers
3 google yourselfMakesureyouronlinepresenceisappropriatebysearchingyourownnameDeleteanythingthatwouldmakeyouuncomfortablediscussinginaninterview
4 use professional correspondenceEmailsshouldincludeaconciseandclearsubjectlinerelevantcontentandbefromanappropriateemailaddressVoicemailsshouldhaveaprofessionaltone
5 Keep your linkedin profile detailed and up to date RecruitersuseLinkedIntofindpossiblecandidatesfornewjobsKeytermsrelevanttoyourindustrywillallowcompaniestofindyourprofilemoreeasily
6 expand your linkedin network Connectingto10newpeopleeachweekonLinkedInwillexpandyourcontactsto500+withinayear
7 Check social media privacy settingsEnsureonlywhatyouwantsharedisviewableSocialmediasiteswillsometimeschangesettingswithoutgainingyourapproval
8 Be positive WhetheronlineorinpersonmakesurewhatyousayandhowyouinteractwithothersispositiveNoonewantstohirearudeornegativepersonWhenpostingtosocialmediasitesmakesureyouarepositiveandupliftingaspostscanbesharedandre-tweetedbeyondyourintendedaudience
9 Be consistent UsethesamenameonlineasyouwouldwhenapplyingforajobThisconsistencywillallowyourpersonalbrandbasetobemoreeasilyaccessed
10 Be honest NeverlieaboutyouraccomplishmentsoraccoladesYouwilllosecredibilityifemployersfindoutyouprovidedfalseinformationormisrepresentedyourself
Who i think i am
What i say and do
Perceptions of others
personalbrand
Integrity |Respect|Responsibility 9
CHOOSE WISELY Choose the Enterprise Management Training Program This tells the world yoursquore serious Serious about learning how to run a million-dollar business serious about joining an industry leader and serious about having fun with a team thatrsquos as motivated as you Thatrsquos why BusinessWeek magazine keeps naming us to their list of ldquoBest Places To Launch A Careerrdquo
ITrsquoS TIME TO TAKE A BIG STEP GOgoenterprisecom
Doug RiceTalent Acquisition Manager
driceeraccom503-612-8117
10 College of Business | Career Success Guide
aPPLYinG
use a power statement
use action words to highlight skills
Be specific
tailor your reacutesumeacute for each position
highlight accomplishments instead of duties
avoid these words
remove all skills on your reacutesumeacute that are not transferrable or will not be used in the job for which you are applying
include these sections
determine which other sections to include
avoid using more than one font
Fold your reacutesumeacute into four sections to see if your text is evenly spaced and can be easily skimmed
ask someone to review your reacutesumeacute
include discipline-specific information
Reacutesumeacute TipsPowerstatement=actionverb+shortdescriptionofatask+
resultsquantifiedinpercentagesnumbersandconcrete
achievements
Me ChanceDevelop HardFirst TimeLearning Myself
EducationWorkExperience
AccountingIncludegPABISDemonstrateexperiencewithcomputersandsoftwareMarketingUseasmallpersonallydesignedlogo
ObjectiveSummary
CommunityInvolvementAccomplishments
AwardsActivities
Integrity |Respect|Responsibility 11
APPL
YINg
CommuniCationpeople sKills AddressedContractedEditedInterviewedObservedReinforcedAdvertisedConveyedElicitedInvolvedObtainedReportedArbitratedConvincedEnlistedJoinedOutlinedResolvedArrangedCorrespondedExplainedParticipatedRespondedArticulatedCreatedExpressedLedPersuadedSoldAuthoredDebatedFormulatedLecturedPresentedSolicitedClarifiedDefinedFurnishedListenedPromotedCollaboratedDevelopedHelpedProposedSpokeCommunicatedDirectedIdentifiedMarketedPublicizedSuggestedComposedDiscussedIncorporatedMediatedReadSummarizedCondensedDispatchedInfluencedModeratedReasonedSynthesizedConferredDistinguishedInteractedMotivatedReconciledTranslated
Creative sKills AbstractedCustomizedEstablishedInitiatedModifiedRevitalizedActedDesignedExploredInnovatedOriginatedShapedAdaptedDevelopedFashionedInstitutedPaintedSharedBeganDevisedFormulatedIntegratedPerceivedSetCombinedDirectedFoundedIntroducedPerformedSolidifiedComposedgeneratedInventedPhotographedSolvedConceptualizedDisplayedIllustratedLaunchedPlannedSynthesizedCondensedDrewImaginedMemorizedPublishedVisualizedCreatedEntertainedImportedModeledRevisedWrote
managementleadership sKills AccentuatedControlledEstablishedIncreasedOversawRestructuredAdministeredConvertedEvaluatedInitiatedPerformedReviewedAdvancedCoordinatedExecutedInspectedPlannedSalvagedAnalyzedCutExpandedInstitutedPresidedSavedAppointedDecidedFine-TunedLedPrioritizedScheduledApprovedDelegatedgeneratedManagedProducedSecuredAssignedDevelopedHandledMergedQuadrupledSelectedAttainedDirectedHeadedModeratedRecommendedStreamlinedChairedDoubledHiredMotivatedRecoveredStrengthenedConsideredEliminatedHostedNavigatedRecruitedSupervised
researCh sKills AnalyzedCritiquedExaminedObservedScannedBrandedDecidedExperimentedInspectedOrganizedStudiedCataloguedDetectedExploredInterpretedPerceivedSolvedClarifiedDeterminedExtractedInterviewedPublishedSummarizedCollectedDiagnosedExtrapolatedInventedRecognizedSurveyedCompiledDifferentiatedFormulatedInvestigatedSynthesizedComparedDocumentedgatheredLinkedResearchedSystematized
FinanCial sKills AdministeredAuditedCorrectedForecastedMeasuredReconciledAdjustedBalancedDecreasedIncreasedNettedReducedAllocatedBudgetedDetailedPlannedResearchedAppraisedComputedDevelopedProgrammedSolvedCalculatedDeterminedMaintainedPreparedRetrieved
Reacutesumeacute Action Words
helping sKills AdaptedAttendedDevelopedFamiliarizedMentoredRepresentedAdjustedCaredFurtheredMotivatedResolvedAdvisedClarifiedDiagnosedguidedPerceivedSafeguardedAdvocatedCoachedDirectedHelpedPreventedServicedAidedCollaboratedEducatedIntegratedProvidedSimplifiedAnsweredContributedEncouragedInsuredReferredSpokeArrangedCooperatedEnsuredIntervenedRehabilitatedSuppliedAssessedCounseledExpeditedLedRelatedSupportedAssistedDemonstratedFacilitatedListenedRendered
organizationaldetail sKills AccomplishedComparedExecutedLoggedProvidedRoutedAchievedCompiledFacilitatedMaintainedPurchasedScheduledApprovedCompletedFiledRecordedScreenedArrangedConfiguredFollowedMonitoredRegisteredStandardizedCataloguedCorrectedObtainedReservedSubmittedChartedCorrespondedgeneratedOperatedRespondedSuppliedClassifiedDispatchedImplementedOrderedRetainedSystematizedCodedDistributedIncorporatedOrganizedRetrievedTabulated
teaChing sKills AdaptedCommunicatedEmpoweredFocusedInstructedSimulatedAdoptedConductedEnabledguidedInventedStimulatedAdvisedCoordinatedEncouragedIndividualizedMotivatedTaughtBenchmarkedCounseledEnlightenedInfluencedPersuadedTestedBriefedCritiquedEvaluatedInformedSchooledTrainedClarifiedDecidedExplainedInitiatedShapedTransmittedCoachedDevelopedFacilitatedInstilledSharedTutored
teChniCal sKills AdaptedComputedDeterminedMaintainedRectifiedRestoredAppliedConservedDevelopedOperatedRe-designedSolvedAssembledConstructedEngineeredOverhauledRe-engineeredSpecializedAutomatedConvertedFabricatedPrintedRegulatedStandardizedBuiltDebuggedFortifiedProgrammedRemodeledStudiedCalculatedDesignedInstalledRebuiltRepairedUpgraded
manual sKills AssembledBuiltDroveMovedPulledSkilledBoundControlledFedOperatedTendedBentDrilledHandledPerformedRetooledWorked
Usethislistofverbstodescribeyourskillstoanemployerwhencreatingyourreacutesumeacutecover letter and application materials
12 College of Business | Career Success Guide
Reacutesumeacutes What Not To Do
ChrisConstantine
1800PolkAvenueCorvallisOR97331
2smart4ugmailcom
TELEPHONE(541)749-0000
objective
Tousemyskillsandexperienceinarewardingpositionwithyourcompany
education
osuBS in Marketing __
gPA375
Corvallis high schoolDiploma2009-2012
employment
Cafeacute yumm Assistant2008ndash2009
IescortedcustomerstotheirtablesandarrangedtheirseatingpresentedmenusandansweredquestionsaboutmenuitemsIhaveexcellentcustomerserviceskills
orgon state universityOfficeWorker2011ndashPresent
y Completedavarietyofwrittenprojectsandpresentedworkstatustosupervisor
gt Createdofficemanuals
gt Typedminutes
gt Wrotepamphlets
y Maintainedofficeschedulingandeventcalendars
gt Enteredeventsoncalendar
gt Enteredpersonwhoscheduleeventoncalendar
leadership
Iwasvicepresidentofsalesclublastyear
awards and recognition
Member sales Club
Member Finance Club
Computer skills
MicrosoftWord
1
23
4
56 7 8
910
1112
13 1415
1617
18
APPLYI Ng
When writing and formatting a reacutesumeacute consider the following sample and corresponding notes of what not to do
Integrity |Respect|Responsibility 13
1 Drawattentiontoyournamebyincreasingitsfontsizebyatleast2pointsmorethanthefontsizeusedthroughouttherestofthereacutesumeacute
2 AvoidcreatinganegativeimpressionUseyourstudentemailoraprofessionalemailwithyourfirstandlastname
3 Labelslikelsquotelephonersquoandlsquoemailrsquoarenotneeded
4 genericobjectivestatementsdonotcommunicateanythingmeaningfultotheemployerTheirpurposeistodemonstrateaclearcareergoalanduniqueabilitiesthattheapplicantwillbringtothepositionIfyouchoosetoincludeanobjectivestatementensureitiscustomizedtothepositionyourareapplyingfor
5 Centeringallreacutesumeacutesectionswastesvaluablespaceandcanmakeitdifficulttodiscernheadingsfromcontent
6 Spelloutthenameofyoureducationalinstitution
7 Usetheexactandunabbreviateddegreetitle
8 Includethegraduationyear
9 IncludegPAonareacutesumeacuteasapplicablegenerallyincludeitifitis30AccountingstudentsareexpectedtoincludegPA
10 Afteryourfirstyearofcollegeiscompletedremovehighschooleducationandexperiencefromthereacutesumeacute
11 Writeyourreacutesumeacuteinthirdpersonpoint-of-viewThismeansthereshouldbenopersonalpronouns(Imemyyouyour)inthereacutesumeacute
12 Descriptionsofworkperformedshouldbebulletedanddemonstrateresultsandcontributions
13 Proofreadyourreacutesumeacuteforspellingmistakes
14 Placethemostrecentexperiencefirstineachsection
15 Whilebulletsareanexcellentmethodofconciselyrepresentingexperienceusingatieredsystemofbulletsisconfusing
16 Usethespaceonyourreacutesumeacutemoreeffectivelybyrestructuringsentencesintosimplefacts Vice President Sales Club2014
17 PlacecorrectinformationineachsectionIftheinformationdoesnrsquotfitthesectiontitlerenamethesectionThissectioncouldberenamedldquoProfessionalAssociationsrdquo
18 ItisexpectedthatbusinessmajorswillbeabletouseMicrosoftOfficeprogramsOnlyincludesoftwareprogramsthatshowahigherlevelofcomputermastery
APPL
YINg
14 College of Business | Career Success Guide
Reacutesumeacute Samples
APPLYI Ng
M
atthew Sm
ith m
atthewsm
ithyahoocom
(503) 555-5555 2525 C
rystal Court Salem
Oregon 97304
______________________________________________________________________________ E
DU
CA
TIO
N
Oregon State U
niversity Corvallis O
regon
Expected June 2016
Bachelor of Science B
usiness Adm
inistration Marketing
Minor Entrepreneurship
MA
RK
ET
ING
PRO
JEC
TS
Market R
esearch Class Project
Spring 2014
Form
ulated and compiled data for inclusion in a statistical analysis report
Perform
ed relative analyses based on advertising models including radio television Internet
print brochures direct mail cam
paigns catalogs sales force efforts annual reports
With the cooperation of sales representatives conducted independent research on tw
o major
retailers to determine the effectiveness of several m
arketing strategies
Integrated findings into comprehensive m
arketing research reports
Brand M
anagement C
lass Project
Fall 2013
D
eveloped a proposal to create a brand identity for local non-profit
Responsible for the creation and preparation of the copy of brochure for youth guidance cam
p
Prepared branded slide show and video for m
arketing campaigns
WO
RK
EX
PER
IEN
CE
Ivey Performance M
arketing Public Relations Intern
Sum
mer 2014
R
esponsible for the research on the Spain and Am
erican metal trade
Prepared status report and presented in press release for several com
panies
Responsible for m
eeting with clients of various industries and com
pany cultures U
lta Beauty C
ampus R
epresentativeAm
bassador
2012-2013
R
esponsible for the representation of brand for new cosm
etic products on campus
W
orked with the advertiser to increase sales of cosm
etic products
Updated database by feeding the reports of the activities
D
esigned presentations and demonstrated the product on cam
paign promotions
AC
AD
EM
IC H
ON
OR
S amp A
CT
IVIT
IES
D
eanrsquos List ndash Spring 2012 Fall 2013 Winter 2014
M
arketing Club M
ember 2012-C
urrent
Am
erican Marketing A
ssociation Mem
ber 2013 - Current
CO
MPU
TE
R SK
ILL
S Social M
edia Facebook Twitter LinkedIn Pinterest Instagram
Google+ Y
ouTube Softw
are Adobe H
TML M
icrosoft Project
Nam
e Address
Phone Num
ber Em
ail address LinkedIn address
O
bjective This is an optional section of your resum
e outline Tell the employer the specific position in w
hich you are interested
Education
College City State Degree M
ajor honors expected graduation date O
nly list your college education (No High School) List Colleges in reverse chronological order (m
ost recent first) including study abroad
Summ
ary of Qualifications
Summ
arize your best selling point relevant experience skills and personal qualities U
se specific examples of w
hat you have done to showcase your skills
Experience
This is an important part of the reacutesum
eacute Here you can list your previous employm
ent history and other relevant experience including internship volunteer organizational leadership List in reverse
chronological order Think broadly ndash student involvement and m
ajor school projects are appropriate
Achievements
If you have any special achievements you w
ould like to announce you can use this section Exam
ples Awards scholarships presentations honors
Special Skills
If you have specific skills that relate to the position you can create a special skills section Skills can include fluency in another language and com
puter skills
References You should leave this section out altogether References are not required at this stage and stating the
ldquoreferences are available upon requestrdquo is assumed If you are applying for a position that asks for
references provide them on a separate sheet titled References
Additional O
ptional Sections You can add additional sections of your reacutesum
eacute outline such as Leadership Volunteering Comm
unity Involvem
ent or Honors Layout ndash The layout you choose depends on w
hat you want to em
phasize on your reacutesumeacute
Chronological layout focuses on employm
ent history Functional focuses on transferrable skills Font ndash Choose a com
mon font and m
edium range font-size betw
een 10-12 pt Decide how you w
ant to highlight section headings Som
e people use bold and a larger font size (14-18 pt) to highlight their nam
e on the reacutesumeacute
sample reacutesum
eacute outlinesam
ple reacutesumeacute highlighting Coursew
ork
Integrity |Respect|Responsibility 15
ANN
A MILLER
EDUCATIO
N
Bachelors of Science in Finance O
regon State University Expected Graduation
GPA 378 Fall 2015
SUM
MARY O
F SKILLS
Budget Developm
ent and Managem
ent ndash Three yearsrsquo experience streamlining and m
anaging organizational budget of local fast food franchise Financial Investm
ents ndash Participated in a student-led organization that actively manages a $12 m
illion equity portfolio on behalf of the O
regon State University Foundation
Leadership ndash Served as an elected mem
ber of Weatherford Hall Council governing activities and resolving
concerns of 2400 students
RELEVANT EXPERIEN
CE
Cafeacute Yum
m Corvallis O
regon 2012 ndash Present Assistant M
anager middot In cooperation w
ith owner m
anage organizational budget to serve a comm
unity of over 50000 people middot Participates in panel to interview
new em
ployees and produces weekly personnel schedule
middot Train approximately tw
o employees per m
onth resulting in new hires achieving a high level of com
petency in new
duties O
regon State Investment Group 2013-Present
Domestic Fund Portfolio M
anager middot Accountable for valuing and analyzing com
panies within dom
estic sector for possible investment
opportunities middot W
ork with team
of students to manage m
ore than $1 million of investm
ents Delta Gam
ma Sorority
Finance Chair 2013 ndash 2014 middot Collaborated w
ith other club mem
bers to execute philanthropy project to help local schools middot Responsible for m
anaging fundraising budget and goals of $5000 per term for local organizations
AW
ARDS amp RECO
GNITIO
N
M
ember Beta Gam
ma Sigm
a Honor Society 2013 - Present O
regon State University Deanrsquos List 2011 ndash Present
Recipient Outstanding Business Student of the Year 2013
CO
MM
UN
ITYLEADERSHIP INVO
LVEMEN
T
Relay for Life 2010-Present
W
eatherford Hall Council 2013 ndash Present
Boys amp Girls Club 2013 ndash 2014
Am
erican Red Cross 2011 ndash 2012
1418 Grant Street C
orvallis OR
97330 | (541) 737- 6789 | amiller
onidoregonstateedu | ww
wlinkedincom
inannamiller
JOSEP
H H
ERN
AN
DEZ
14188 Campus W
ay | Corvallis OR 97330 | (541) 123-4567 | jhernandez
onidoregonstateedu
OB
JECTIVE
Educated business information system
s professional with four years training and experience seeking position w
ithin the Inform
ation Technology field
EDU
CATIO
N
Oregon State U
niversity Bachelors of Science in Business Inform
ation Systems Expected 2015
GPA
367 W
OR
K EX
PER
IENCE
Daim
ler Information System
s Intern
Portland O
R
June 2013 - Decem
ber 2013
Provided front-line inform
ation technology support for a company of 20000 em
ployees in more than three
geographic markets
M
aintained exceptional standards of customer service receiving recognition from
clients and vendors for quickly resolving IT issues
W
orked with a team
to perform process analysis on data w
arehouse systems thereby decreasing custom
er w
ait time by 10
Maxim
Staffing Adm
inistrative Assistant
Portland O
R
January 2011 ndash September 2012
M
aintained accurate digital records for an average of 400 calls per day continually met or exceeded daily
goals
Assisted w
ith planning and carrying out events for a staff of 60 people
Regularly created documents designed m
arketing materials and produced w
eb content using Microsoft
Office Suite and A
dobe Suite software
Server Aqua
Corvallis O
R July 2010 ndash January 2011
Recognized for polite helpful and courteous custom
er care
Utilized com
puter to check work schedule com
plete time sheets and m
onitor online customer evaluation
forms
Ensured accuracy w
hen operating cash register and assisting with inventory control and ordering
COM
PU
TER SK
ILLS
Process Analysis
HTM
L Com
puter-based Auditing
Data W
arehouse Systems
JAV
A
Data M
ining
SQL
TCPIP E-Business Concepts
ACTIV
ITIES
Volunteer Elementary School A
sthma Prevention Program
Corvallis
2012 ndash 2013 Inform
ation Systems Tutor O
regon State University Corvallis
2011 ndash Present
APPL
YINg
sample Functional reacutesum
eacute sam
ple Chronological reacutesumeacute
16 College of Business | Career Success Guide
APPLYI Ng
Jessica Chen
987 Southwest 2
nd Street bull Corvallis OR 97333 bull (541)123-4567 bull jessicachen
gmailcom
EDU
CATION
O
regon State University
Anticipated July 2016 Bachelor of Science Business Adm
inistration Managem
ent Bachelor of Science Business Adm
inistration International Business Aarhus School of Business U
niversity of Aarhus
Fall 2015 Study Abroad
W
ORK HISTO
RY Best Buy Sales Consultant
January 2013 ndash August 2014 Salem
OR
Ensured excellent custom
er service by offering technological solutions to individual and corporate custom
ers and responding to client phone requests
Met or exceeded com
pany quarterly sales quotas by 10 ndash 15
Adhered to com
pany policies as written in Em
ployee Policy Guide
Safeway Courtesy Clerk
January 2012 ndash Decem
ber 2012 Corvallis O
R
Helped customers feel valued by quickly fulfilling client requests and thereby reducing w
ait times
Assisted approxim
ately 150 customers per day w
ith transporting purchases to their cars
Monitored shelves and restocked product w
hen levels decreased below 50
capacity
LEADERSHIP EXPERIENCE
Student-Athlete Oregon State U
niversity Wom
enrsquos Rowing
2012 ndash Present
M
aintained high level academic perform
ance and developed time m
anagement skills w
hile training or com
peting six hours per day during the school year
Collaborated with team
mem
bers from diverse backgrounds in order to com
pete in Pac- 12 Rowing
Championships
Student Coordinator Oregon State U
niversity Earth Day of Service
2012
Planned an eight hour service project in conjunction w
ith Corvallis Parks and Recreation
Supervised over 100 volunteers removing invasive plant species at Dunaw
i Creek Boardwalk natural
area CO
MM
UN
ITY amp CAM
PUS IN
VOLVEM
ENT
M
ember O
regon State University Finance Club 2014 ndash Present
M
ember O
regon State University M
anagement Club 2013 ndash Present
Volunteer Jackson Street Youth Center 2012 ndash 2014
Coach Corvallis City Youth Baseball 2011 - 2013
LANG
UAG
ECOM
PUTER SKILLS
Fluent in M
andarin
Proficient in Adobe Creative Suite AW
ARDSHON
ORS
O
regon State University Honor Roll 2012-2014
Bernie Newcom
b Scholarship 2012-2014
CLIN
T R W
ILLIAM
S crw
illiams
gmailcom
(541) 123-4567 w
ww
linkedincominclintrw
illiams 2200 South G
arfield Street Corvallis O
R 97330
PR
OFESSIO
NA
L SUM
MA
RY
Goal-oriented high-energy supply chain m
anagement professional w
ith five years experience solidifying business relationships and stream
lining data processes in the public sector Adept at procurem
ent logistics and transportation com
modity m
anagement and finance H
ighly effective trainer and staff motivator com
mitted to
collaboration quality productivity and efficiency Sales amp
Operations Planning
Business Developm
ent Planning amp
Logistics
Inventory Managem
ent C
ontract Adm
inistration C
omm
unications amp N
egotiations
Business Leadership C
APEX
Managem
ent Process Im
provement
ED
UC
ATIO
N
Oregon State U
niversity Corvallis O
R
Expected July 2017
Masters of Business A
dministration in G
lobal Operations
362 G
PA
Oregon State U
niversity Corvallis O
R
July 2010
Bachelors of Science in Accounting
387 GPA
RELEV
AN
T EXP
ERIEN
CE
Horizon R
estoration Portland OR
August 2010 - Present
Operations M
anager
Developed business strategy through a com
prehensive analysis of financial and operational key perform
ance indicators while accounting for variance and em
ployed plan through inclusive team
goal setting
Implem
ented a system of process im
provement through collaborative perform
ance evaluations and results-focused goal setting for seven project m
anagers
Created and presented quarterly business unit analysis to com
municate com
pany performance trends
and achievement of benchm
arks
CB
S Interactive Portland OR
June 2010 ndash August 2010
Business amp Finance Intern
C
alculated liquidity solvency and profitability ratios for Pacific Northw
est division of the company
W
orked with a team
to identify research and document key variances for M
IS projects
Identified and assisted in the correction of inconsistencies in process or accounting treatment
resulting in a reacquisition of $30000 in funds for materials
A
ssessed with the preparation of m
onthly financial presentations decks financial dashboards metric
analysis and rate volume analysis for the departm
ent
CO
MM
UN
ITY INV
OLV
EMEN
T
Habitat for H
umanity Portland O
R
2014
Assisted w
ith connecting agency to sponsors thereby raising over $400000 in materials for new
hom
es
Constructed three hom
es with C
BS Interactive Habitat for H
umanity Team
Mercy C
orps Northw
est Corvallis O
R
2008 ndash 2010
Partnered w
ith the Asian Pacific N
etwork of O
regon to operate a food drive benefitting 25000 clients
Served as a m
ember of the O
regon Asset Building C
orps to introduce sustainable change among low
-incom
e comm
unities recruit comm
unity volunteers and establish sound fiscal policies
sample Chronological reacutesum
eacutesam
ple Combination reacutesum
eacute
Integrity |Respect|Responsibility 17
Portfolio Development
Compiling a portFolioThroughoutyourindustryandacademicexperiencesyoushouldcompilesignificantworktoincludeinyourprofessionalportfolioOnceyoubegindevelopingtheportfolioyoucaneasilyaddadditionalworkthatappropriatelyrepresentsandshowcasesyourskillsandqualifications
weB portFoliosWebportfoliosarehostedonlineandareaninteractivewebpageThebiggestbenefitofawebportfolioisitsaccessibilityEmployerscanaccessthewebportfolioatanytimebyvisitingthewebportfoliorsquoswebaddressSeveralonlinesitesallowstudentstocreateandhostattractiveprofessionalportfolioswixcom weeblycom sitesgooglecom styleportfolioscom coroflotcom
PortfoliosareanessentialjobsearchtoolfordesignmajorsAportfolioisacollectionofdocumentsandotherworksamplesorganizedinsomeformofcaseorbinderThepurposeistoshowcaseyourqualitiesandskillsasajobcandidateKeepinmindthataprofessionalportfolioshouldcontainonlyyourbestworkthatisrelevanttothepositionfield you are applying for
APPL
YINg
18 College of Business | Career Success Guide
y RemembertoshowprocessCreateseveralpagesforeachprojectthatshowshowyouprogressedfrombeginningtoendMakesurethearrangementofyourimagesanddiagramsareorganizedonyourpagesothereisanaturalflowanditrsquoseasytofollow
y SomeprojectsmaybeverytactileYoumaywanttoreproducetheseprojectstoincludeonyourpageorconsiderbringingthesephysicalprojectstoyourmeetingiftheemployerwantstoseeyouractualwork
y RemembertoincludereflectionstatementswitheachprojectthatgivenecessarybackgroundforthereaderAddinformationaboutwhytheprojectwascompletedchallengesyouovercamesuccessfullywhatyoulearnedandwhatskillsyoumasteredAddpertinentdetailsabouttheprojectDescribetheinspirationbehindtheproject
Professionalartifacts
Self-directedartifacts
Closingpagethankyoupage
hard Copy portFoliosDevelopingahardcopyportfolioinvolvescreatingadigitalportfoliothatisthenprintedandinsertedintoahardcopycaseYoucanuseanycomputerprogramyouarecomfortablewithtodevelopyourportfoliopagesPowerpointandAdobeInDesignPhotoshoparecommonlyused
step 1 planning
Decidewhatprogramyouwillusetodesigndevelopyourportfoliopages
DecideonsizeofpagelayoutandsizeofportfoliocaseCommonsizesare85X11rdquo11X14rdquoor11X17rdquoIfyouhavealotoflargeprojectswithsmalldetailsalargercasewillbemoreappropriateChooseacasethatyouarecomfortablewithcarryingandpresenting
step 2 selecting
SelectwhichportfolioartifactsyouaregoingtoincludeinyourportfoliofromthefollowingthreecategoriesChoosenomorethan10artifactsAimforqualityratherthanquantityincludeonlyyourbestwork y academicIncludeyourmostsuccessfulcourseprojectsfromyourcoursework
y professionalReacutesumeacutelettersofrecommendationprofessionalexperienceshownvisuallyperformanceevaluations
y self-directedAnyreproducedworkorworkdoneonthesideawardsscholarshipsleadershipdocumentationvolunteerworkartwork
OnceyoursquoveselectedwhichportfolioartifactsyouwanttoincludeconvertallworkintodigitalformatForphysicalpiecestakephotosoftheworkForflatpiecesscantheworkForyoursignificantexperiencescapturewithphotographs
step 3 organizing
ThenextstepistodevelopyourportfoliooutlineDecidewhereeachartifactisgoingtobeincludedConsiderthefollowingpageorder
intro pageThispageintroducesyouItshouldconsistofyournametitlemajorandbrandmarkTableofcontentsListskeypagesinyourportfoliowithpagenumber
design philosophypurpose statement Thiscantakemanyforms(designphilosophyprofessionalstatementbioaboutmepersonalcatchphrasecareerobjectiveetc)
reacutesumeacuteItcanbeaPDFofyourhardcopyreacutesumeacuteorthesamecontentinanewlayout
divider pagesIncludedividerpagesthatintroduceeachsectionofyourportfolioy AcademicprojectsChoose3-5keyacademicprojectsStartwiththemostrelevantones
y EachprojectcantakeupafewpagesRememberthesepagesaregoingtobeprintedsomakesureyoudonrsquotcramtoomuchononepage
Portfolio Development
APPLYI Ng
Integrity |Respect|Responsibility 19
step 4 designing
IncorporatethebasicprinciplesandelementsofdesignwhencreatingyourpagelayoutsConsidertheruleofthirds(thirdblankspacethirdtextthirdvisual)
CreatingabrandmarkAbrandmarkisavisualpresentationofyouasyourownbrandThiscanbeasymbollogoiconorrepetitivevisualelementthatispresentedthroughoutyourportfolioBybrandingyourselfyouarecreatingaperceptionaboutwhoyouareandthequalityofworkyoucanproduceBesureyourbrandmarkisvisibleoneverypageandeachpagerepresentsaclearconsistentbrandidentity
REMEMBERYourportfoliodesignshouldbeconsistentwithyourbrandpackage(whichincludesyourreacutesumeacutecoverletterbusinesscardandwebportfolio)Thegoalistohaveaconsistentbrandidentityinallyourwork
step 5 printing
TimetoprintandputitalltogetherOnceyourportfolioiscompletebesuretopracticehandlingitandpresentingyourpages(especiallyifyouchosethelargerportfoliocase)
AnadditionalstepistocreatealeavebehindportfolioforemployersForexamplean85X11rdquoreprintofyourpagesthatareboundtogethercanbeleftbehindwithemployersYoucanalsosaveyourworkonaCDandleaveitbehindMorecommonlyyoucandirectemployerstoyourwebportfolio
PrintingisavailableatOSUStudentMulti-MediaServices(theyscanandprintstudentportfoliopagesfreeofcharge)CorvallisCustomorFedExPortfoliocasescanbepurchasedatportfolios-and-art-casescomorfromotheronlinesources AP
PLYINg
KNOWYOURAUDIENCEThegoalofyourportfolioistoshowyouFITwithintheorganizationyouaretargetingIfthecompanyyouaretargetingisknowntobeinnovativetrendyandfashion-forwardyourportfoliostyleshouldalsobeIfthecompanyismoretraditionalandformalyourportfoliostyleshouldreflectthesamestyle
20 College of Business | Career Success Guide
Cover Letter
Your Street AddressCity State ZIP
Date
First and Last Name of PersonTitleCompanyStreet AddressCity State ZIP
Dear MrMs Last Name
Opening paragraph In the first paragraph state the reason for the letter the specific position you are applying for and indicate how you heard about the position
Second (and possibly third) paragraph Use the next one to two paragraphs to explain why you are interested in the position and the company Use specific examples to show how you are qualified for the position If you have had relevant work experience point out the specific achievements or unique qualifications from those roles If you have experience in your academic classes such as class projects use those examples as well
Closing paragraph The last paragraph should include your desire to personally interview for the position You should also refer the reader to your reacutesumeacute which summarizes your experience and qualifications Close your letter with a statement that will encourage the company to respond
Sincerely
Your Signature
Your NameEnclosure
tips1 CustomizeMakesureeachcoverletteristailoredspecificallytothepositionyouareapplyingfor
2 Be positive TelltheemployerabouttheexperiencesyouhavethatmatchtherequiredqualificationsforthejobDonothighlightqualificationsyoudonothave
3 Be conciseThisisnevertobelongerthanonepage
4 Be honest Donotembellishyouraccomplishmentsskillsorqualifications
5 FormatMakesurethatthefontstylesizeandcolorareuniformforpresentation
6 proofread ThecoverletterisoftenthefirstsampleofyourwritingthatanemployerseesMakesurethatyouproofreadforspellinggrammaticalandpunctuationerrors
APPLYI Ng
The purpose of a cover letter is to introduce yourself and show how your backgroundfitstheparticularpositionandoremployeryouareapplyingtoItprovidesanopportunitytoexpandonpointsfromyourreacutesumeacutethatyoufeelareespeciallynoteworthyorspecifictothejobdescriptionThisisalsowhereyoushouldexplainanythingodd(gapsintimelinelowerGPAetc)
Integrity |Respect|Responsibility 21
AreferencesheetisusedtosharealistofpeoplewhocanelaborateonyourexperienceandskillstopotentialemployersReferencesarenotpartofyourreacutesumeacuteThisisaseparatedocumentPeopletoconsiderhavingonthislistcaninclude
y Pastemployers(bosses)y Professorsy Advisors
a Few things to notey Usethesameheadingasinyourreacutesumeacutey Keepthelistto3-4individualstotaly Theindividualsshouldknowenoughaboutyoutobeabletospeaktoyourcharactery Youshouldchoosethosewhowillpositivelyreflectyourskillsandabilitiesy Askpeoplepermissiontobeareferencepriortoaddingthemtoyourlisty Donotusefriendsorfamilymembersuseonlyprofessionalreferences
References
Your NameAddressPhone numberEmailLinkedIn Address
References
NameJob TitleCompanyAddressPhone numberEmail address
NameJob TitleCompanyAddressPhone numberEmail address
NameJob TitleCompanyAddressPhone numberEmail address
APPL
YINg
22 College of Business | Career Success Guide
Follow up with interviewer(s) send a thank you letter that restates your skills and interest in the company within 24 hours of the interview
intErviEWinGresearch the employer to prepare for your interviewa Current newsb employer initiativesc position you are applying ford Company strengths weaknesses opportunities
and threats (swot analysis)
prepare five or more stories using the star method (see page 24)
make a great impression Be on time dress professionally make eye contact give a firm handshake be positive confident and listen to what the representatives have to say
always ask questions about the employer and position make sure you are not asking about things easily found on their website again do your research also avoid asking about salary and benefits
Integrity |Respect|Responsibility 23
traditional interview Thistypeofinterviewincludesbroad-basedquestionstoseeifthecandidatehastheskillstoperformthejobandtodeterminewhetherornottheyareafitforthecompanyBepreparedtoanswertraditionalinterviewquestionsinastraightforwardmanner
y Whydidyouchooseyourmajory Tellmeaboutyourself(keepthisto2-3minutes)y Whatareyourstrengthsandweaknessesy Whydoyouwanttoworkhere
Behavioral interview
BehavioralinterviewsarebasedontheideathatpastbehavioristhebestindicatoroffutureperformanceManycompaniestodayusethistypeofinterviewQuestionsforbehavioralinterviewsusuallystartwithldquoTellmeaboutatimewhenrdquoWhenansweringandpreparingfortheseinterviewsfollowtheSTARformatonpage24
Case interview CaseinterviewsaretypicallyusedbyconsultingcompaniesinvariousindustriesaswellasbankingandfinancialfirmsThisspecifictypeofinterviewisleveragedtotestthecandidatersquosanalyticalcommunicationproblemsolvingandadaptabilityskillsetsTypesofcaseinterviewsincludewrittencasesbusinesscasesandbrainteasers
phone interviewAphoneinterviewisusuallythefirstinterviewmanycompaniesuseasascreeningprocessforcandidates Hereareafewtips
y UsealandlinewhenpossibleIfyouuseacellphonemakesureyouareinaquietareawithgoodreception
y Providedetailedandspecificanswersjustasyouwouldinpersony Beprepared
video interviewIfyouareinterviewingwithacompanyandareunabletotraveltothesiteavideointerviewmaybearranged
y Dressprofessionallyasyouwouldforanon-siteinterviewy PracticebyrecordingyourselforutilizetheCSCresourcesy Chooseaquietareatointerviewwhereyouwillnotbedisruptedy giveyourselfplentyoftimetosetupequipmentsothatyouarereadytogoatinterviewtime
y Whenspeakingfocusyoureyesonthevideocameranotonyourscreensothatyouappeartomakeeyecontactwiththeinterviewer
inFormational interview Readaboutinformationalinterviewsonpage7
Types of Interviews
INTE
RVIEW
INg
SuccessfullymanaginganinterviewiskeytogettinganyjobTheinterviewprovidesemployerswithanopportunitytogettoknowyourpersonalityandtocloselyexamineyourverbalcommunicationskillsWhatyousaymdashandhowyousayitmdashiscriticaltoanemployerrsquosassessmentofyourldquofitrdquowithacompanyNonverbalbehaviorduringinterviewsisalsoaformofcommunicationAninterviewisanaturallyanxietyproducingsituationInordertodoyourbestmakesureyouprepare and practice Below are several different types of interviews you may experience
24 College of Business | Career Success Guide
Behavioral interview example ldquoDescribeatimewhenyouhadtosolveaproblemrdquo
STAR Method
SitUatiOnDescribethesettinginwhichyourexampletakesplaceWhatwasthesituationWhatwereyoudoingWhowereyouworkingwithWhatwereyouworkingon
Answer ldquoDuring my role as an intern at Company X I was responsible for managing all of the details for events and supervised a group of five for hosting eventsrdquo
taSKExplaintheldquoproblemrdquoandwhatyouneededtoaddressWhatwasthegoalyouwerestrivingforOrtheproblemyouweretryingtosolve
Answer ldquoAfter reviewing past reports I found that event attendance had dropped by 20 over the past few years I wanted to make sure that we brought attendance back uprdquo
aCtiOnTalkthroughthespecificstepsthatyoutookinordertoaddressthetaskathandDemonstrateandmentionskillsthatyouutilizedWhatdidyoudotoresolvetheproblemorreachyourgoal
answer ldquoFirst i collected feedback from past attendees and vendors by sending out a survey i used this to design a new approach that would be more effective in promoting our eventrdquo
rESULtExplainhowyouractionscontributedtotheoverallresultHowdidthestoryendWhatdidyoulearnfromthisexperienceIncludeconcretequantifiabledatatoprovidespecificdetailsinyourresponse
Answer ldquoThe company was able to use the new plan to host a new event By utilizing my strategies we raised attendance by 30 in the first year I learned that it is important to continually adapt strategies to increase participationrdquo
INTERVIEWI Ng
Integrity |Respect|Responsibility 25
leadershipy givemeanexampleofatimewhenyousuccessfullymotivatedotherpeopleunderchallengingcircumstances
y Describeasituationwhereyouusedpersuasiontosuccessfullyconvincesomeonetoseethingsyourway
y givemeaspecificexampleofsomethingyoudidthathelpedbuildenthusiasminothers
Commitment to tasKy Tellmeaboutatimewhenyoufailedtoachievethestatedobjectivegoalinaworkoreducationalsituation
y Tellmeaboutatimewhenyoucompletedaprojectwithminimaldirection
y givemeanexampleofanimportantgoalyouhadtosetandtellmeaboutyourprogressinreachingthatgoal
y Tellmeaboutatimewhenyouhadtogoaboveandbeyondthecallofdutyinordertogetajobdone
proBlem solvingy Tellmeaboutatimewhenyoumadeadecisionanditendedupbeingadisaster
y giveanexampleofatimewhenyouhadtoberelativelyquickincomingtoadecision
y givemeanexampleofatimewhenyouusedyourfact-findingskillstosolveaproblem
y givemeaspecificexampleofatimewhenyouusedgoodjudgmentandlogicinsolvingaproblem
CommuniCation sKillsy Tellusaboutthelastpresentationyouconductedy Tellusaboutatimewhenyoufacilitatedadiscussionthatgotofftrackmdashhowdidyouhandleit
y Tellmeaboutatimewhenyouhadtouseyourpresentationskillstoinfluencesomeonersquosopinion
y Describeatimewhenyouhadtouseyourwrittencommunicationskillstogetanimportantpointacross
Common Interview QuestionseduCationgoals
y Whathasbeenyourrolewithineachoftheextracurricularactivitiesthatyouparticipated
y Howdoyouthinkyouwilluseapplyyourdegreeinyournewjob
y Whataccomplishmentsareyoumostproudofy WehaveaverycompetitivecandidatepoolforourcompanySellmeonwhyyoushouldbeselected
y Howorwhydidyouchooseyourmajory IsyourgPAagoodreflectionofyourperformanceinschool
y Whattypeofpositionareyouinterestediny Whattypesofcampusactivitieshaveyouparticipatedin
teamworKgroup proJeCts y Tellmeofatimewhenyoudisagreedwithateammemberormanager
y Tellmeaboutatimewhenyourealizedinthemiddleofaprojectthatthingswerenotgoingasplannedmdashwhatdidyoudo
y Tellmeaboutasituationwhereyouknewyourboss(oranotherteammember)waswrongyouwererightandhowyoudealtwiththesituation
y Tellofatimewhenyouworkedwithacolleaguewhowasnotcompletinghishershareofthework
y Tellmeaboutatimewhenyouhadadisagreementwithateammemberorcoworker
strengths and weaKnessesy TellmeaboutatimewhenyoushowedpoorjudgmentHowdidyouresolvethissituation
y TellmeastoryofatimeyoudisappointedamanagerorteammemberWhatlessondidyoulearnfromtheexperience
y giveanexampleofhowyouhavebeenabletomotivateyourselftoactionwhenyoujustdidnrsquotfeellikedoingaparticulartask
INTE
RVIEW
INg
26 College of Business | Career Success Guide
Follow-UpFollowupafteraninterviewbysendingathankyoulettertothoseyouinterviewed with within 24 hours You can send a letter through the mail or byemailEmailisthebestwaytoensureitisreceivedinatimelymannerSending a thank you letter through the mail is more formal and appropriate
Applicantrsquos Current AddressCity State ZIP Code
Date of Writing
Ms Jane DoeTitleOrganizationStreet AddressCity State ZIP Code
Dear Ms Doe
1st Paragraph Express appreciation for opportunity mention location and date of interview or meeting make a positive statement about your interest in the organization
2nd Paragraph Emphasize a specific point which will make you stand out in the employerrsquos memory supply any additional information which was omitted from the interview
3rd Paragraph Close with additional appreciation make a positive statement about your qualifications for the position
Sincerely
(your name signed)Type your name
INTERVIEWI Ng
Integrity |Respect|Responsibility 27
Negotiating
CongratulationsAllofyourhardworkhaspaidoffandnowyouhaveajoboffer Here are a few tips when considering the offer
read itThefirststeptoapproachingajobofferistocarefullyreadallofthematerialsentThisincludestheemailtheformaloffer(typicallyaPDFattachedtotheemail)anyotherattachmentsandallrelevantlinksMakesureyouclearlyunderstandy Salary(orhourlywage)y Locationy Startdateandenddate(inthecaseofinternships)y Expensescoveredy Benefits(probablynotincludedinaninternshipoffer)y Contactsy Datetoacceptofferby
write BaCKThenextstepistosendanemailtoyourcontactthankingthemforextendingtheofferConfirmthatyouwillhavearesponseforthembeforethedateindicatedontheofferAtthispointifthereareanyunclearpointsontheofferdonrsquotbeafraidtoaskquestionsinyourresponse
salary negotiatingBeginthenegotiationprocessbyaskingifthejobofferisnegotiableIfyouhaveapreviouslyestablishedlineofcommunicationwithyourcontactthroughthephonegiveherhimacalltoaskhowmuchflexibilitythecompanyhastodiscusssalaryOnceyouhavedeterminedthatitcanbeadjustedthroughnegotiationsdoyourhomeworkHaveagoodsoundreasonfornegotiatingBelowaresomeoftheresourcesthatwillhelpyouestablishanappropriatesalaryrangey NACESalarySurveyTheNationalAssociationofCollegesandEmployers
(naceweborg)producesquarterlysurveysofentry-levelsalaryYoucanusetheNACESalaryCalculatortoestablishasalaryrangebasedonoccupationeducationandlocation
y BureauofLaborStatistics(blsgovblsblswagehtm)TheBLSproducessalarydataonastateregionalandnationallevel
aCCept or deCline the oFFerBynowyouhavethoroughlyreviewedtheofferandconsideredwhetheryoufitwithinthecompanyandthepositionRegardlessofwhetheryouareacceptingordecliningtheofferbesuretodosobothverballyandinwriting
INTE
RVIEW
INg
28 College of Business | Career Success Guide28 College of Business | Career Success Guide
BUSinESS EtiqUEttE
employers rate candidate skills - in order of importance
ability to communicateability to work in a team structureability to make decisions and solve problemsAbilitytoplanorganizeandprioritizeAbilitytoobtainandprocessinformationAbilitytoanalyzequantitativedataTechnical knowledge
Computer proficiency
Abilitytocreateandoreditwrittenreports
Abilitytoinfluenceothers
SourceJobOutlook2013NationalAssociationofCollegesandEmployers
Integrity |Respect|Responsibility 29
BUSinESS EtiqUEttEWhether you are in an interview responding to an email or talking on the phone it is importanttokeepallcommunicationmdashbothverbalandnon-verbalmdashprofessionalTherelaxed tone and correspondence used with friends is not the same as professional communicationatworkorwithbusinessprofessionalsHerearesometipsmakesureyourcommunicationmeetstheprofessionalstandard
Professional Communication
emailing1 include a clear and brief subject line
YoudonrsquotwanttomaketheotherpersonguesswhatyourmessageisaboutThesubjectlineisoftenthedecidingfactorwhetheremailgetsreadordiscardedMakesureyoursubjectlineisclearconciseanddirect
2 always re-read before sendingMakesureyouproofreadyouremailsbeforesendingthemeliminatinganyerrorsthatyourmessagemaycontainandcheckingthetoneoftheemailYouwanttogiveagoodimpressionwhileclearlycommunicatingtheintentofthemessage
3 use a professional email addressIfyouwanttobetakenseriouslyuseanemailaddressappropriateforthejoborpositionWhatmayseemlikeafunnyaddresstoyouandyourfriendsislikelyinappropriatefortheworkplaceandwillbelookeddownuponbypotentialemployers
ETIQ
UETT
Enon-verBal CommuniCation Youmayhaveperfectedyouranswerstointerviewquestionsbutmuchofthefirstimpressionyoumakewillbebasedonnon-verbalcommunicationy Makeeyecontactwiththeinterviewery Afirmhandshakewillexudeconfidenceandcapabilityy Situpstraightwithfeeteitherflatonthefloororanklescrossedy Leanforwardslightlytoappearinterestedandengagedy Relaxyourshouldersy Smileandnodwhilelisteningy Donrsquotcrossyourarmsy Ifyouneedtodosomethingwithyourhandsinterlockyourfingersandholdthem
looselyinyourlaporholdapenandanotepady Donrsquotfidgetoruseexcessiveaggressivegestures
phone Calls and voiCemail1 identify yourself quickly Youdonrsquot
wanttoleavetheotherpersonguessingwhoitisStateyournameandwhereyouarecallingfromtogivecontextforthephonecall
2 have an appropriate voicemailYourvoicemailshouldbeeasytounderstandandappropriateforallcallersStateyourfullnameandphonenumberwithabriefmessageThismayoftenbesomeonersquosfirstimpressionofyousomakeitprofessional
3 Be preparedHaveanotepadandpenreadyfornotesorphonenumbersyoumightneedtojotdownAlsobereadytoaskquestionstoavoidawkwardsilencesinthecallWhencallingoutmakesureyouusedirectcommunicationsothepointofthecallisquicklyunderstood
4 slow downSinceinterviewersareareunabletoreadyourfacialexpressionsandbodylanguageitisimportanttoslowdownyourvocalratetoallowthemtounderstandexactlywhatyouaresayingYouwillalsosoundmoreconfidentandprofessional
5 practice ending your phone callEndingaphonecallcanbeawkwardsopracticehavingaconcisegoodbyeItissuggestedthatyouthanktheinterviewersfortheirtimeandsummarizeanyactionsyouwilltakeafterthecallTrynottoprolongyourgoodbye
4 mind your mannersRemembertherulesyouweretaughtwhenyouwereyoungersuchassayingpleaseandthankyouUsingthesewordsinyouremailswillmakeyousoundmoreprofessionalandrespectfulAddresseveryoneusingthepropertitlesuchasMrMsorDrAtitleisasignofrespectandshouldbeuseduntilyouareotherwiseinstructed
5 respond in a timely manner Respondingwithin24hoursisconsideredproperetiquetteevenifyoujustreplytoacknowledgetheemailandwillgetbacktothemlaterThisshowsyouhavereadtheemailandarebeingproactive
6 avoid using exclamation points WhenwritingaprofessionalemaildpnotoveruseexclamationmarksandboldedwordsWriteyouremailasifyouwerewritingaformallettertosomeoneanduseexclamatorylanguageandsymbolssparinglyEmoticonsorsmileyfacesareneveracceptableinprofessionalemailsLeavethoseforfriendlycommunicationonFacebookortextmessageswithfriendsandfamily
30 College of Business | Career Success Guide
Networking
tips For networKing suCCess1 play the student cardAlumniandothercontactsaremorelikelytowanttohelpyouwhileyoursquorestillastudentIfyouwantto
pickthebrainofsomeonewhoworksintheindustryorrequestaninformationalinterviewnowisthetimetodoitgrowtheserelationshipswhiletherersquosnopressuresothosecontactswillwanttohelpyouwhenyoutransitiontotheworkworld
2 use your friendsrsquo parents as resourcesTheyrsquovegotdecadesofexperienceandareprobablywillingtosharetheirexpertisewithyoumdashandmaybeeventheircontactsStudentstendtooverlooktheirparentsrsquofriendswhenitcomestonetworkingbutparentsareoftenwellconnectedorknowpeoplewhoareAlsolooktorelativesandfamilyfriends
3 get out of the bubbleYoucangetaheadbynetworkingoffcampusLeveragetheCareerSuccessCenterrsquosoff-campusnetworkingopportunitiesCheckoutconferencesinyourfieldoryourlocalChamberofCommerce
4 use linkedinDonrsquotavoidusingLinkedInuntilaftercollegeUseitnowtotrackthenetworkyoursquorebuildingLinkedInrecentlylaunchednewoptionsforstudentsthatmakeiteasytounderstandthisnetworkThereisevenatooltofindalumnifromyouruniversity
5 use twitter strategicallyWhileLinkedInistheprofessionalsocialnetworkTwittercanbeevenmoreusefulforconnectingwithpeopleyouwanttoknowMakealistofpeopleinyourindustrywhoyoulookuptoandusethenetworkstrategicallytoconnectwiththemLikeLinkedInTwittercanhelpyoutakethesestrategiestothenextlevelbecauseitprovidesanopportunitytokeepintouchwiththenetworkyoursquorebuilding
6 get an internshipThisisthemostobviousoptionbutitcanrsquotbeoverstatedThevalueofaninternshipistremendousbothintermsofskillsandcontactsEmployersoftenhirefull-timeworkersfromtheirinternshippoolwhichmeanshavinganinternshipputsyouaheadofotherjobseekersInadditiontogivingyoureal-lifeexperiencetoputonyourreacutesumeacuteaninternshipputsyouineyesightofpeoplewhoworkinyourfieldofchoiceandtheyaremorelikelytothinkofyouwhenjobopportunitiesarise
ETIQUETTE
OneofthebestwaysoffindingajobistonetworkNetworkingisasuccessfultechniqueinfindingyourfirstinternshiporjoborthroughoutyourentirecareerYoumaynotrealizeitbutyoualready have a network Faculty family and friends may not have a jobforyoubuttheymayknowsomeonewhodoesorhaveusefulinformationaboutacompanyforwhichyouwouldliketoworkNetworkingcanhelpyou
y Learnaboutjobsthatarenotpubliclyadvertised y Learnaboutanemployerrsquoscultureandexpectations y Sharejobleads y Gather information to help you decide if a career is right for you
Integrity |Respect|Responsibility 31
Elevator PitchIfyoursquorelookingforajoboneofthefirsttasksonyourto-dolistshouldbecraftinganidealldquoelevatorpitchrdquoItrsquosthe30-secondspeechthat summarizes who you are what you do and why you are the perfectcandidateYoushouldbeabletogiveyourelevatorpitchatanytimefromajobinterviewtoacocktailpartyconversation
putting together your elevator pitChy Aquickintroduction(namecollegemajor)y Whatareyourcareergoalsy Experience(relevanttoyourgoals)y Whatcanyouoffer(skillsandhowyouwouldbenefitanorganization)
tipsy Keepitshortandsimpley Maintaineyecontacty Haveafirmhandshaketosignalconfidencey Researchthecompanyyoutalkwithy Smilemdashshowyourenthusiasmy Practicepracticepractice
intro
goals
experience
fit
ETIQ
UETT
EImpact Your Future
Complete your reacutesumeacute with a graduate business degree Learn from globally conscious business leaders and renowned faculty Gain career confidence through experiential learning Become part of a distinguished business and alumni community
businessoregonstateedumba 541-737-5510 OSUmBaoregonstateedu
Our Oregon State MBA alumni are leaders thoughtout the stateJoin them
32 College of Business | Career Success Guide
More and more recruiters and employers are using LinkedIntofindandhiretalentMakesureyourLinkedInprofile represents you and sends the right message to yournetworkandpotentialemployers
y Completely fill out your profileandusekeywordssootherscansearchandfindyoueasilyUseaprofessionalorprofessional-qualityheadshotofyoudressedinbusinessattire
y Connect with everyoneConnectwithclassmatesprofessorsfacultypastemployersfamilyfamilyfriendsandmoreYouneverknowhowthoseconnectionswillpayoffFollowcompaniesyouareinterestedinorintheindustriesyouwanttoworkinJoingroupsaswell
y ask for recommendationsTakeadvantageoftheconnectionsyoursquovealreadymadeandaskiftheywillrecommendyouonLinkedIn
y interact with your network SendcommentsoffercongratulationsandldquolikerdquothingssopeopleknowyoursquoreactiveAlsointroducepeopleifyouthinktheyshouldbeconnectedmdashthatmayhelpyouinthefuture
y take advantage of new resources Youcanlistprojectshonorsorganizationsandcoursesyouhavetakensothatyoucanincludeallrelevantexperience
y Find people to network with FindalumniwhoworkinthefieldsandareasyouwanttoworkinReachoutandaskforaninformationalinterview
ETIQUETTE
Integrity |Respect|Responsibility 33
Professional attire is usually classifiedaseitherbusinessprofessionalorbusinesscasualInmostsituationsitisbesttoerr on the side of caution and dressbusinessprofessionalbutbesuretoresearchthecompanyyoursquollbespeakingwithtoknowifsomethingdifferentisexpectedIfyou are interviewing for a creative position in fields such as graphic or apparel design you may have more freedom to dress fashion-forward Researchthecorporatecultureandexpectationsbeforedeciding
Professional Dress
menBusiness professional Formenbusinessprofessionaldressmeansafullsuitbutton-upshirtandtieThesuitshouldbecomprisedofmatchingjacketandslacksThejacketsleevesshouldendatyourwristandthejacketshouldbelongenoughtocoveryourbottomTheshirtshouldbefittedandaplaincoloredorsimplepatternedtieshouldbewornandtiedsoitendsatthecenterofyourbeltShoesshouldbedarkleatherandshouldmatchyourbeltDonotwearacasualbeltwithabusinesssuitDresssocksshouldbeworninacolorthatmatchesthesuitandshouldextendoveryourcalfsoskindoesnotshowwhenyousitdownHairandfacialhairshouldbecleanandwellgroomedJewelryshouldconsistonlyofawatchandsimplerings(suchasaweddingbandorclassring)Removepiercingsandanyotherjewelry
Business CasualBusinesscasualdressincludesslacksorkhakipantsAsuitjacketisnotrequiredbutasportjacketmaybewornDependingonthecompanybusinesscasualmaybeanicebutton-upshirtwithorwithoutatieoralightsweaterApoloshirtissometimesconsideredbusinesscasualWearloafersorleathershoesandalwayswearmatchingsocks(notathleticsocks)Hairandfacialhairshouldbecleanandwell-groomed
womenBusiness professional BusinessprofessionaldressforwomenincludesafullsuitmdashajacketwitheitherslacksoramatchingskirtAskirtshouldbenohigherthananinchaboveyourkneeOverallthesuitshouldbetailoredtoyourbodywithoutbeingtootightUnderneathyourjacketwearabutton-upshirtinaneutralcolorShoesshouldbeclosed-toeinadarkcolortomatchyoursuitHairshouldbecleanandstyledandmakeupshouldbesubtleandneutral
Business CasualBusinesscasualdressismorerelaxedthanbusinessprofessionalSlacksoraskirtarerequiredbutasuitjacketisnotnecessaryCardigansandblousescanbewornontheirownandcanbemorecolorfulthanthesuggestedbusinessattire
ETIQ
UETT
E
34 College of Business | Career Success Guide
Career Success Center (CSC) Events The Career Success Center holds a variety of events throughout the year to help students with their career search and professional development Check theCSCwebsiteatbusinessoregonstateeducareersformoreinformationaboutthedatesandlocationsofevents
inFormation sessions TheCSCworkswithcompaniesinavarietyofindustriestoholdinformationsessionsEachsessionincludesanin-depthdiscussionaboutthecompanyanddifferentcareerpathsavailableandmayoffertheopportunitytomeetrecruitersorleadersafterward
proFessional development worKshopsProfessionaldevelopmentworkshopsthroughouttheacademicyearfeaturereacutesumeacutewritingcoverlettersjobsearchstrategyLinkedInpersonalbrandingandinterviewingskillsTheseworkshopsareagreatwaytohelpyouprepareforyourcareersearch
Career Fairs and hospitality suite CareerfairsareheldeachtermattheCH2MHILLAlumniCenterTheseeventsallowstudentstomeetandnetworkwithmorethan100companiesandlearnaboutinternshipandjobopportunitiesAfterthefairstheCareerSuccessCenterpartnerswithOSUAthleticstohostahospitalitysuitewhererecruiterscanmeetwithbusinessundergraduatesMBAstudentsandstudent-athletesinamoreinformalatmosphereTheeventissimilartoacocktailreceptionwhereyoucannetworkone-on-one
moCK interviews MockinterviewsprovidestudentsanopportunitytopracticeinterviewingtechniqueswithrealcompaniesandhaveaprofessionalreviewoftheirreacutesumeacuteSomeemployersusemockinterviewstorecruitstudentsandemployersreceivethereacutesumeacutesofallstudentswhoparticipateMockinterviewsareheldoncepertermintheacademicyear
Business roundtaBle (Brt) TheBusinessRoundtablemeetsquarterlyinthePortlandareafornetworkingandapresentationbyOregonStatealumniaboutbusinesstopicsMembersoftheBRTmentorbusinessstudentswhoattendTheseeventsmayalsobeheldinSeattleandCorvallis
Bis meet the Firms night (winter term)ThiseventisacareerfairforBISmajorsStudentsshouldattendtolearnmoreaboutinternshipandjobopportunitieswithvariouscompaniesMeettheFirmsalsogivesstudentsachancetoexpandtheirnetworkandlearnaboutpossiblecareerpaths
FinanCe speed dating (Fall term)Thegoalofthiseventistoinformstudentsenteringthefinanceprogramaboutthevarietyofcareerpathsandopportunitiesavailable
sophomore Boot CampTohelppreparesophomoresfortheirinternshipsearchestheSophomoreBootCampisafulldayofcareerexplorationandsearchpreparationItincludesanetworkingopportunityandlunchwithamotivationalspeakerThedayconcludeswithmini-classesoninternshipsearchpreparationincludingreacutesumeacutescoverletterssocialmediabrandingandinterviewingtechniques
aCCounting meet the FirmsThiseventisacareerfairforaccountingstudentsfeaturingpublicaccountingfirmsprivateindustrycompaniesandgovernmentagenciesthatrecruitaccountingmajorsItisheldduringthesecondweekoffallterm
Integrity |Respect|Responsibility 35
Corporate Partners
College of BusinessCollege of Business Career Success Center102 Austin HallcscbusoregonstateeduPhone 541-737-8957 businessoregonstateeducareers Career Guide
OSU_BIZ_JOBSfacebookcomOSUBIZJOBSBIZ_JOBSOSU OSU_BIZ_JOBS OSU_BIZ_JOBS
integrity
respect
responsibility
September 2014
Integrity |Respect|Responsibility 7
To find out what an industry company or position is really like talk with professionals in careers you are considering They can provide a sense of the real life experiences challenges opportunities and hidden demands as well as the drawbacksandlimitationsofthespecificcareerindustryorcompanyAninformationalinterviewisahighlyfocusedinformationgatheringsessiondesignedtohelpyouchooseorrefineyourcareerpathbygivingyoutheldquoinsiderrdquopointofviewItalsoallowsyoutoexpandyournetwork
Informational Interviews
Theinformationalinterviewallowsyouto
y gathervaluableinformationfromindustryprofessionalsoncareerplanningandjobsearchstrategies
y Discovertherealitiesofaparticularcareerfieldandwhatitisreallyliketoworkinagivenindustry
y Evaluatewhetherthecareeriscompatiblewithyourskillsinterestslifestyleandgoals
y Receivespecificsuggestionsonhowandwheretoacquiretheexperienceandknowledgerequired
y Developconfidenceininterviewingwithprofessionalsbydiscussingyourinterestsandgoals
y gainaccesstothehiddenjobmarketMorethan80ofqualityjobsaresecuredthroughnetworking
y Expandyournetworkinthefieldofinterestforfutureopportunities
y gainreferralstootherprofessionalsinthesamefieldforadditionalnetworking
how do i Find the ContaCts For the inFormational interviewUsuallyyouwilltalkwithapersonyoudonrsquotknowpersonallybuttowhomyouhavebeenreferredAskfriendsfamilymemberscolleaguesfacultymembersandformeremployersforareferralforaninformationalinterviewThismaysoundintimidatingbutmostpeopleactuallyenjoytalkingabouttheirjobsandgivingcareeradviceAlsoleveragetheAlumniConnectionsonLinkedIntofindBeaverAlumniinyourareasofinterest
the Best questions to asKin an informational interview (pick and choose)
Questionsabouttheinterviewer
WhatdoyoudoatthecompanyWhydidyoudecidetoworkhereWhatdoyoulikeaboutworkingherewhatarethechallenges
Questionsaboutthecompany
WhatarethemaingoalsofthecompanyWhatisthecompanycultureWhattypeofpeoplearesuccessfulherewhatqualitiesdotheyhaveWhatistheethicalpolicystandardofthecompany
Questionsabouthowtogetthejob
IsawXjobonthecompanywebsiteIsthissomethingIrsquodbeagoodfitforWhichisthebestwaytofindoutaboutopportunitiesWhichisthebestwaytoexpressinterestinthemWhatisthebestwaytokeepintouchwithyou
Yourcustomquestionsbasedonyourresearch
Incorporatetheresearchyouhavedoneonthecompany IncorporatewhatyouknowabouttheinterviewerAnycommonconnections Askquestionsthatleadtheconversationinadirectionwhereyoucandemonstrateyourstrengths
PREP
ARIN
g
8 College of Business | Career Success Guide
Whenestablishingyourpersonalbrand(onlineorotherwise)threeimportantquestionstoaskyourselfare y What makes me great y Whatmakesmeunique y What makes me compelling
IfyoucananswerthesethreequestionsbylookingatyouronlinebrandyouknowyouhavestartedtobuildasolidfoundationThekeytoanoutstandingpersonalbrandismakingsurewhoyouthinkyouarewhatyoudoandsayandhow others perceive you match
Personal BrandPREPARINg
strategies For developing a personal Brand1 put your best foot forwardWhetheritisdressingprofessionallyorresearchingacompanythoroughlybeforemeetingwiththem
puttingthetimeintomakeagreatimpressionwillpayoffintheend
2 define your own reputationLittlethingslikealwaysdressingappropriatelyandshowingupontimearenoticedandappreciatedDeterminewhatyouwanttoberememberedforandmakeithappenmdashthismaysetyouapartfromothers
3 google yourselfMakesureyouronlinepresenceisappropriatebysearchingyourownnameDeleteanythingthatwouldmakeyouuncomfortablediscussinginaninterview
4 use professional correspondenceEmailsshouldincludeaconciseandclearsubjectlinerelevantcontentandbefromanappropriateemailaddressVoicemailsshouldhaveaprofessionaltone
5 Keep your linkedin profile detailed and up to date RecruitersuseLinkedIntofindpossiblecandidatesfornewjobsKeytermsrelevanttoyourindustrywillallowcompaniestofindyourprofilemoreeasily
6 expand your linkedin network Connectingto10newpeopleeachweekonLinkedInwillexpandyourcontactsto500+withinayear
7 Check social media privacy settingsEnsureonlywhatyouwantsharedisviewableSocialmediasiteswillsometimeschangesettingswithoutgainingyourapproval
8 Be positive WhetheronlineorinpersonmakesurewhatyousayandhowyouinteractwithothersispositiveNoonewantstohirearudeornegativepersonWhenpostingtosocialmediasitesmakesureyouarepositiveandupliftingaspostscanbesharedandre-tweetedbeyondyourintendedaudience
9 Be consistent UsethesamenameonlineasyouwouldwhenapplyingforajobThisconsistencywillallowyourpersonalbrandbasetobemoreeasilyaccessed
10 Be honest NeverlieaboutyouraccomplishmentsoraccoladesYouwilllosecredibilityifemployersfindoutyouprovidedfalseinformationormisrepresentedyourself
Who i think i am
What i say and do
Perceptions of others
personalbrand
Integrity |Respect|Responsibility 9
CHOOSE WISELY Choose the Enterprise Management Training Program This tells the world yoursquore serious Serious about learning how to run a million-dollar business serious about joining an industry leader and serious about having fun with a team thatrsquos as motivated as you Thatrsquos why BusinessWeek magazine keeps naming us to their list of ldquoBest Places To Launch A Careerrdquo
ITrsquoS TIME TO TAKE A BIG STEP GOgoenterprisecom
Doug RiceTalent Acquisition Manager
driceeraccom503-612-8117
10 College of Business | Career Success Guide
aPPLYinG
use a power statement
use action words to highlight skills
Be specific
tailor your reacutesumeacute for each position
highlight accomplishments instead of duties
avoid these words
remove all skills on your reacutesumeacute that are not transferrable or will not be used in the job for which you are applying
include these sections
determine which other sections to include
avoid using more than one font
Fold your reacutesumeacute into four sections to see if your text is evenly spaced and can be easily skimmed
ask someone to review your reacutesumeacute
include discipline-specific information
Reacutesumeacute TipsPowerstatement=actionverb+shortdescriptionofatask+
resultsquantifiedinpercentagesnumbersandconcrete
achievements
Me ChanceDevelop HardFirst TimeLearning Myself
EducationWorkExperience
AccountingIncludegPABISDemonstrateexperiencewithcomputersandsoftwareMarketingUseasmallpersonallydesignedlogo
ObjectiveSummary
CommunityInvolvementAccomplishments
AwardsActivities
Integrity |Respect|Responsibility 11
APPL
YINg
CommuniCationpeople sKills AddressedContractedEditedInterviewedObservedReinforcedAdvertisedConveyedElicitedInvolvedObtainedReportedArbitratedConvincedEnlistedJoinedOutlinedResolvedArrangedCorrespondedExplainedParticipatedRespondedArticulatedCreatedExpressedLedPersuadedSoldAuthoredDebatedFormulatedLecturedPresentedSolicitedClarifiedDefinedFurnishedListenedPromotedCollaboratedDevelopedHelpedProposedSpokeCommunicatedDirectedIdentifiedMarketedPublicizedSuggestedComposedDiscussedIncorporatedMediatedReadSummarizedCondensedDispatchedInfluencedModeratedReasonedSynthesizedConferredDistinguishedInteractedMotivatedReconciledTranslated
Creative sKills AbstractedCustomizedEstablishedInitiatedModifiedRevitalizedActedDesignedExploredInnovatedOriginatedShapedAdaptedDevelopedFashionedInstitutedPaintedSharedBeganDevisedFormulatedIntegratedPerceivedSetCombinedDirectedFoundedIntroducedPerformedSolidifiedComposedgeneratedInventedPhotographedSolvedConceptualizedDisplayedIllustratedLaunchedPlannedSynthesizedCondensedDrewImaginedMemorizedPublishedVisualizedCreatedEntertainedImportedModeledRevisedWrote
managementleadership sKills AccentuatedControlledEstablishedIncreasedOversawRestructuredAdministeredConvertedEvaluatedInitiatedPerformedReviewedAdvancedCoordinatedExecutedInspectedPlannedSalvagedAnalyzedCutExpandedInstitutedPresidedSavedAppointedDecidedFine-TunedLedPrioritizedScheduledApprovedDelegatedgeneratedManagedProducedSecuredAssignedDevelopedHandledMergedQuadrupledSelectedAttainedDirectedHeadedModeratedRecommendedStreamlinedChairedDoubledHiredMotivatedRecoveredStrengthenedConsideredEliminatedHostedNavigatedRecruitedSupervised
researCh sKills AnalyzedCritiquedExaminedObservedScannedBrandedDecidedExperimentedInspectedOrganizedStudiedCataloguedDetectedExploredInterpretedPerceivedSolvedClarifiedDeterminedExtractedInterviewedPublishedSummarizedCollectedDiagnosedExtrapolatedInventedRecognizedSurveyedCompiledDifferentiatedFormulatedInvestigatedSynthesizedComparedDocumentedgatheredLinkedResearchedSystematized
FinanCial sKills AdministeredAuditedCorrectedForecastedMeasuredReconciledAdjustedBalancedDecreasedIncreasedNettedReducedAllocatedBudgetedDetailedPlannedResearchedAppraisedComputedDevelopedProgrammedSolvedCalculatedDeterminedMaintainedPreparedRetrieved
Reacutesumeacute Action Words
helping sKills AdaptedAttendedDevelopedFamiliarizedMentoredRepresentedAdjustedCaredFurtheredMotivatedResolvedAdvisedClarifiedDiagnosedguidedPerceivedSafeguardedAdvocatedCoachedDirectedHelpedPreventedServicedAidedCollaboratedEducatedIntegratedProvidedSimplifiedAnsweredContributedEncouragedInsuredReferredSpokeArrangedCooperatedEnsuredIntervenedRehabilitatedSuppliedAssessedCounseledExpeditedLedRelatedSupportedAssistedDemonstratedFacilitatedListenedRendered
organizationaldetail sKills AccomplishedComparedExecutedLoggedProvidedRoutedAchievedCompiledFacilitatedMaintainedPurchasedScheduledApprovedCompletedFiledRecordedScreenedArrangedConfiguredFollowedMonitoredRegisteredStandardizedCataloguedCorrectedObtainedReservedSubmittedChartedCorrespondedgeneratedOperatedRespondedSuppliedClassifiedDispatchedImplementedOrderedRetainedSystematizedCodedDistributedIncorporatedOrganizedRetrievedTabulated
teaChing sKills AdaptedCommunicatedEmpoweredFocusedInstructedSimulatedAdoptedConductedEnabledguidedInventedStimulatedAdvisedCoordinatedEncouragedIndividualizedMotivatedTaughtBenchmarkedCounseledEnlightenedInfluencedPersuadedTestedBriefedCritiquedEvaluatedInformedSchooledTrainedClarifiedDecidedExplainedInitiatedShapedTransmittedCoachedDevelopedFacilitatedInstilledSharedTutored
teChniCal sKills AdaptedComputedDeterminedMaintainedRectifiedRestoredAppliedConservedDevelopedOperatedRe-designedSolvedAssembledConstructedEngineeredOverhauledRe-engineeredSpecializedAutomatedConvertedFabricatedPrintedRegulatedStandardizedBuiltDebuggedFortifiedProgrammedRemodeledStudiedCalculatedDesignedInstalledRebuiltRepairedUpgraded
manual sKills AssembledBuiltDroveMovedPulledSkilledBoundControlledFedOperatedTendedBentDrilledHandledPerformedRetooledWorked
Usethislistofverbstodescribeyourskillstoanemployerwhencreatingyourreacutesumeacutecover letter and application materials
12 College of Business | Career Success Guide
Reacutesumeacutes What Not To Do
ChrisConstantine
1800PolkAvenueCorvallisOR97331
2smart4ugmailcom
TELEPHONE(541)749-0000
objective
Tousemyskillsandexperienceinarewardingpositionwithyourcompany
education
osuBS in Marketing __
gPA375
Corvallis high schoolDiploma2009-2012
employment
Cafeacute yumm Assistant2008ndash2009
IescortedcustomerstotheirtablesandarrangedtheirseatingpresentedmenusandansweredquestionsaboutmenuitemsIhaveexcellentcustomerserviceskills
orgon state universityOfficeWorker2011ndashPresent
y Completedavarietyofwrittenprojectsandpresentedworkstatustosupervisor
gt Createdofficemanuals
gt Typedminutes
gt Wrotepamphlets
y Maintainedofficeschedulingandeventcalendars
gt Enteredeventsoncalendar
gt Enteredpersonwhoscheduleeventoncalendar
leadership
Iwasvicepresidentofsalesclublastyear
awards and recognition
Member sales Club
Member Finance Club
Computer skills
MicrosoftWord
1
23
4
56 7 8
910
1112
13 1415
1617
18
APPLYI Ng
When writing and formatting a reacutesumeacute consider the following sample and corresponding notes of what not to do
Integrity |Respect|Responsibility 13
1 Drawattentiontoyournamebyincreasingitsfontsizebyatleast2pointsmorethanthefontsizeusedthroughouttherestofthereacutesumeacute
2 AvoidcreatinganegativeimpressionUseyourstudentemailoraprofessionalemailwithyourfirstandlastname
3 Labelslikelsquotelephonersquoandlsquoemailrsquoarenotneeded
4 genericobjectivestatementsdonotcommunicateanythingmeaningfultotheemployerTheirpurposeistodemonstrateaclearcareergoalanduniqueabilitiesthattheapplicantwillbringtothepositionIfyouchoosetoincludeanobjectivestatementensureitiscustomizedtothepositionyourareapplyingfor
5 Centeringallreacutesumeacutesectionswastesvaluablespaceandcanmakeitdifficulttodiscernheadingsfromcontent
6 Spelloutthenameofyoureducationalinstitution
7 Usetheexactandunabbreviateddegreetitle
8 Includethegraduationyear
9 IncludegPAonareacutesumeacuteasapplicablegenerallyincludeitifitis30AccountingstudentsareexpectedtoincludegPA
10 Afteryourfirstyearofcollegeiscompletedremovehighschooleducationandexperiencefromthereacutesumeacute
11 Writeyourreacutesumeacuteinthirdpersonpoint-of-viewThismeansthereshouldbenopersonalpronouns(Imemyyouyour)inthereacutesumeacute
12 Descriptionsofworkperformedshouldbebulletedanddemonstrateresultsandcontributions
13 Proofreadyourreacutesumeacuteforspellingmistakes
14 Placethemostrecentexperiencefirstineachsection
15 Whilebulletsareanexcellentmethodofconciselyrepresentingexperienceusingatieredsystemofbulletsisconfusing
16 Usethespaceonyourreacutesumeacutemoreeffectivelybyrestructuringsentencesintosimplefacts Vice President Sales Club2014
17 PlacecorrectinformationineachsectionIftheinformationdoesnrsquotfitthesectiontitlerenamethesectionThissectioncouldberenamedldquoProfessionalAssociationsrdquo
18 ItisexpectedthatbusinessmajorswillbeabletouseMicrosoftOfficeprogramsOnlyincludesoftwareprogramsthatshowahigherlevelofcomputermastery
APPL
YINg
14 College of Business | Career Success Guide
Reacutesumeacute Samples
APPLYI Ng
M
atthew Sm
ith m
atthewsm
ithyahoocom
(503) 555-5555 2525 C
rystal Court Salem
Oregon 97304
______________________________________________________________________________ E
DU
CA
TIO
N
Oregon State U
niversity Corvallis O
regon
Expected June 2016
Bachelor of Science B
usiness Adm
inistration Marketing
Minor Entrepreneurship
MA
RK
ET
ING
PRO
JEC
TS
Market R
esearch Class Project
Spring 2014
Form
ulated and compiled data for inclusion in a statistical analysis report
Perform
ed relative analyses based on advertising models including radio television Internet
print brochures direct mail cam
paigns catalogs sales force efforts annual reports
With the cooperation of sales representatives conducted independent research on tw
o major
retailers to determine the effectiveness of several m
arketing strategies
Integrated findings into comprehensive m
arketing research reports
Brand M
anagement C
lass Project
Fall 2013
D
eveloped a proposal to create a brand identity for local non-profit
Responsible for the creation and preparation of the copy of brochure for youth guidance cam
p
Prepared branded slide show and video for m
arketing campaigns
WO
RK
EX
PER
IEN
CE
Ivey Performance M
arketing Public Relations Intern
Sum
mer 2014
R
esponsible for the research on the Spain and Am
erican metal trade
Prepared status report and presented in press release for several com
panies
Responsible for m
eeting with clients of various industries and com
pany cultures U
lta Beauty C
ampus R
epresentativeAm
bassador
2012-2013
R
esponsible for the representation of brand for new cosm
etic products on campus
W
orked with the advertiser to increase sales of cosm
etic products
Updated database by feeding the reports of the activities
D
esigned presentations and demonstrated the product on cam
paign promotions
AC
AD
EM
IC H
ON
OR
S amp A
CT
IVIT
IES
D
eanrsquos List ndash Spring 2012 Fall 2013 Winter 2014
M
arketing Club M
ember 2012-C
urrent
Am
erican Marketing A
ssociation Mem
ber 2013 - Current
CO
MPU
TE
R SK
ILL
S Social M
edia Facebook Twitter LinkedIn Pinterest Instagram
Google+ Y
ouTube Softw
are Adobe H
TML M
icrosoft Project
Nam
e Address
Phone Num
ber Em
ail address LinkedIn address
O
bjective This is an optional section of your resum
e outline Tell the employer the specific position in w
hich you are interested
Education
College City State Degree M
ajor honors expected graduation date O
nly list your college education (No High School) List Colleges in reverse chronological order (m
ost recent first) including study abroad
Summ
ary of Qualifications
Summ
arize your best selling point relevant experience skills and personal qualities U
se specific examples of w
hat you have done to showcase your skills
Experience
This is an important part of the reacutesum
eacute Here you can list your previous employm
ent history and other relevant experience including internship volunteer organizational leadership List in reverse
chronological order Think broadly ndash student involvement and m
ajor school projects are appropriate
Achievements
If you have any special achievements you w
ould like to announce you can use this section Exam
ples Awards scholarships presentations honors
Special Skills
If you have specific skills that relate to the position you can create a special skills section Skills can include fluency in another language and com
puter skills
References You should leave this section out altogether References are not required at this stage and stating the
ldquoreferences are available upon requestrdquo is assumed If you are applying for a position that asks for
references provide them on a separate sheet titled References
Additional O
ptional Sections You can add additional sections of your reacutesum
eacute outline such as Leadership Volunteering Comm
unity Involvem
ent or Honors Layout ndash The layout you choose depends on w
hat you want to em
phasize on your reacutesumeacute
Chronological layout focuses on employm
ent history Functional focuses on transferrable skills Font ndash Choose a com
mon font and m
edium range font-size betw
een 10-12 pt Decide how you w
ant to highlight section headings Som
e people use bold and a larger font size (14-18 pt) to highlight their nam
e on the reacutesumeacute
sample reacutesum
eacute outlinesam
ple reacutesumeacute highlighting Coursew
ork
Integrity |Respect|Responsibility 15
ANN
A MILLER
EDUCATIO
N
Bachelors of Science in Finance O
regon State University Expected Graduation
GPA 378 Fall 2015
SUM
MARY O
F SKILLS
Budget Developm
ent and Managem
ent ndash Three yearsrsquo experience streamlining and m
anaging organizational budget of local fast food franchise Financial Investm
ents ndash Participated in a student-led organization that actively manages a $12 m
illion equity portfolio on behalf of the O
regon State University Foundation
Leadership ndash Served as an elected mem
ber of Weatherford Hall Council governing activities and resolving
concerns of 2400 students
RELEVANT EXPERIEN
CE
Cafeacute Yum
m Corvallis O
regon 2012 ndash Present Assistant M
anager middot In cooperation w
ith owner m
anage organizational budget to serve a comm
unity of over 50000 people middot Participates in panel to interview
new em
ployees and produces weekly personnel schedule
middot Train approximately tw
o employees per m
onth resulting in new hires achieving a high level of com
petency in new
duties O
regon State Investment Group 2013-Present
Domestic Fund Portfolio M
anager middot Accountable for valuing and analyzing com
panies within dom
estic sector for possible investment
opportunities middot W
ork with team
of students to manage m
ore than $1 million of investm
ents Delta Gam
ma Sorority
Finance Chair 2013 ndash 2014 middot Collaborated w
ith other club mem
bers to execute philanthropy project to help local schools middot Responsible for m
anaging fundraising budget and goals of $5000 per term for local organizations
AW
ARDS amp RECO
GNITIO
N
M
ember Beta Gam
ma Sigm
a Honor Society 2013 - Present O
regon State University Deanrsquos List 2011 ndash Present
Recipient Outstanding Business Student of the Year 2013
CO
MM
UN
ITYLEADERSHIP INVO
LVEMEN
T
Relay for Life 2010-Present
W
eatherford Hall Council 2013 ndash Present
Boys amp Girls Club 2013 ndash 2014
Am
erican Red Cross 2011 ndash 2012
1418 Grant Street C
orvallis OR
97330 | (541) 737- 6789 | amiller
onidoregonstateedu | ww
wlinkedincom
inannamiller
JOSEP
H H
ERN
AN
DEZ
14188 Campus W
ay | Corvallis OR 97330 | (541) 123-4567 | jhernandez
onidoregonstateedu
OB
JECTIVE
Educated business information system
s professional with four years training and experience seeking position w
ithin the Inform
ation Technology field
EDU
CATIO
N
Oregon State U
niversity Bachelors of Science in Business Inform
ation Systems Expected 2015
GPA
367 W
OR
K EX
PER
IENCE
Daim
ler Information System
s Intern
Portland O
R
June 2013 - Decem
ber 2013
Provided front-line inform
ation technology support for a company of 20000 em
ployees in more than three
geographic markets
M
aintained exceptional standards of customer service receiving recognition from
clients and vendors for quickly resolving IT issues
W
orked with a team
to perform process analysis on data w
arehouse systems thereby decreasing custom
er w
ait time by 10
Maxim
Staffing Adm
inistrative Assistant
Portland O
R
January 2011 ndash September 2012
M
aintained accurate digital records for an average of 400 calls per day continually met or exceeded daily
goals
Assisted w
ith planning and carrying out events for a staff of 60 people
Regularly created documents designed m
arketing materials and produced w
eb content using Microsoft
Office Suite and A
dobe Suite software
Server Aqua
Corvallis O
R July 2010 ndash January 2011
Recognized for polite helpful and courteous custom
er care
Utilized com
puter to check work schedule com
plete time sheets and m
onitor online customer evaluation
forms
Ensured accuracy w
hen operating cash register and assisting with inventory control and ordering
COM
PU
TER SK
ILLS
Process Analysis
HTM
L Com
puter-based Auditing
Data W
arehouse Systems
JAV
A
Data M
ining
SQL
TCPIP E-Business Concepts
ACTIV
ITIES
Volunteer Elementary School A
sthma Prevention Program
Corvallis
2012 ndash 2013 Inform
ation Systems Tutor O
regon State University Corvallis
2011 ndash Present
APPL
YINg
sample Functional reacutesum
eacute sam
ple Chronological reacutesumeacute
16 College of Business | Career Success Guide
APPLYI Ng
Jessica Chen
987 Southwest 2
nd Street bull Corvallis OR 97333 bull (541)123-4567 bull jessicachen
gmailcom
EDU
CATION
O
regon State University
Anticipated July 2016 Bachelor of Science Business Adm
inistration Managem
ent Bachelor of Science Business Adm
inistration International Business Aarhus School of Business U
niversity of Aarhus
Fall 2015 Study Abroad
W
ORK HISTO
RY Best Buy Sales Consultant
January 2013 ndash August 2014 Salem
OR
Ensured excellent custom
er service by offering technological solutions to individual and corporate custom
ers and responding to client phone requests
Met or exceeded com
pany quarterly sales quotas by 10 ndash 15
Adhered to com
pany policies as written in Em
ployee Policy Guide
Safeway Courtesy Clerk
January 2012 ndash Decem
ber 2012 Corvallis O
R
Helped customers feel valued by quickly fulfilling client requests and thereby reducing w
ait times
Assisted approxim
ately 150 customers per day w
ith transporting purchases to their cars
Monitored shelves and restocked product w
hen levels decreased below 50
capacity
LEADERSHIP EXPERIENCE
Student-Athlete Oregon State U
niversity Wom
enrsquos Rowing
2012 ndash Present
M
aintained high level academic perform
ance and developed time m
anagement skills w
hile training or com
peting six hours per day during the school year
Collaborated with team
mem
bers from diverse backgrounds in order to com
pete in Pac- 12 Rowing
Championships
Student Coordinator Oregon State U
niversity Earth Day of Service
2012
Planned an eight hour service project in conjunction w
ith Corvallis Parks and Recreation
Supervised over 100 volunteers removing invasive plant species at Dunaw
i Creek Boardwalk natural
area CO
MM
UN
ITY amp CAM
PUS IN
VOLVEM
ENT
M
ember O
regon State University Finance Club 2014 ndash Present
M
ember O
regon State University M
anagement Club 2013 ndash Present
Volunteer Jackson Street Youth Center 2012 ndash 2014
Coach Corvallis City Youth Baseball 2011 - 2013
LANG
UAG
ECOM
PUTER SKILLS
Fluent in M
andarin
Proficient in Adobe Creative Suite AW
ARDSHON
ORS
O
regon State University Honor Roll 2012-2014
Bernie Newcom
b Scholarship 2012-2014
CLIN
T R W
ILLIAM
S crw
illiams
gmailcom
(541) 123-4567 w
ww
linkedincominclintrw
illiams 2200 South G
arfield Street Corvallis O
R 97330
PR
OFESSIO
NA
L SUM
MA
RY
Goal-oriented high-energy supply chain m
anagement professional w
ith five years experience solidifying business relationships and stream
lining data processes in the public sector Adept at procurem
ent logistics and transportation com
modity m
anagement and finance H
ighly effective trainer and staff motivator com
mitted to
collaboration quality productivity and efficiency Sales amp
Operations Planning
Business Developm
ent Planning amp
Logistics
Inventory Managem
ent C
ontract Adm
inistration C
omm
unications amp N
egotiations
Business Leadership C
APEX
Managem
ent Process Im
provement
ED
UC
ATIO
N
Oregon State U
niversity Corvallis O
R
Expected July 2017
Masters of Business A
dministration in G
lobal Operations
362 G
PA
Oregon State U
niversity Corvallis O
R
July 2010
Bachelors of Science in Accounting
387 GPA
RELEV
AN
T EXP
ERIEN
CE
Horizon R
estoration Portland OR
August 2010 - Present
Operations M
anager
Developed business strategy through a com
prehensive analysis of financial and operational key perform
ance indicators while accounting for variance and em
ployed plan through inclusive team
goal setting
Implem
ented a system of process im
provement through collaborative perform
ance evaluations and results-focused goal setting for seven project m
anagers
Created and presented quarterly business unit analysis to com
municate com
pany performance trends
and achievement of benchm
arks
CB
S Interactive Portland OR
June 2010 ndash August 2010
Business amp Finance Intern
C
alculated liquidity solvency and profitability ratios for Pacific Northw
est division of the company
W
orked with a team
to identify research and document key variances for M
IS projects
Identified and assisted in the correction of inconsistencies in process or accounting treatment
resulting in a reacquisition of $30000 in funds for materials
A
ssessed with the preparation of m
onthly financial presentations decks financial dashboards metric
analysis and rate volume analysis for the departm
ent
CO
MM
UN
ITY INV
OLV
EMEN
T
Habitat for H
umanity Portland O
R
2014
Assisted w
ith connecting agency to sponsors thereby raising over $400000 in materials for new
hom
es
Constructed three hom
es with C
BS Interactive Habitat for H
umanity Team
Mercy C
orps Northw
est Corvallis O
R
2008 ndash 2010
Partnered w
ith the Asian Pacific N
etwork of O
regon to operate a food drive benefitting 25000 clients
Served as a m
ember of the O
regon Asset Building C
orps to introduce sustainable change among low
-incom
e comm
unities recruit comm
unity volunteers and establish sound fiscal policies
sample Chronological reacutesum
eacutesam
ple Combination reacutesum
eacute
Integrity |Respect|Responsibility 17
Portfolio Development
Compiling a portFolioThroughoutyourindustryandacademicexperiencesyoushouldcompilesignificantworktoincludeinyourprofessionalportfolioOnceyoubegindevelopingtheportfolioyoucaneasilyaddadditionalworkthatappropriatelyrepresentsandshowcasesyourskillsandqualifications
weB portFoliosWebportfoliosarehostedonlineandareaninteractivewebpageThebiggestbenefitofawebportfolioisitsaccessibilityEmployerscanaccessthewebportfolioatanytimebyvisitingthewebportfoliorsquoswebaddressSeveralonlinesitesallowstudentstocreateandhostattractiveprofessionalportfolioswixcom weeblycom sitesgooglecom styleportfolioscom coroflotcom
PortfoliosareanessentialjobsearchtoolfordesignmajorsAportfolioisacollectionofdocumentsandotherworksamplesorganizedinsomeformofcaseorbinderThepurposeistoshowcaseyourqualitiesandskillsasajobcandidateKeepinmindthataprofessionalportfolioshouldcontainonlyyourbestworkthatisrelevanttothepositionfield you are applying for
APPL
YINg
18 College of Business | Career Success Guide
y RemembertoshowprocessCreateseveralpagesforeachprojectthatshowshowyouprogressedfrombeginningtoendMakesurethearrangementofyourimagesanddiagramsareorganizedonyourpagesothereisanaturalflowanditrsquoseasytofollow
y SomeprojectsmaybeverytactileYoumaywanttoreproducetheseprojectstoincludeonyourpageorconsiderbringingthesephysicalprojectstoyourmeetingiftheemployerwantstoseeyouractualwork
y RemembertoincludereflectionstatementswitheachprojectthatgivenecessarybackgroundforthereaderAddinformationaboutwhytheprojectwascompletedchallengesyouovercamesuccessfullywhatyoulearnedandwhatskillsyoumasteredAddpertinentdetailsabouttheprojectDescribetheinspirationbehindtheproject
Professionalartifacts
Self-directedartifacts
Closingpagethankyoupage
hard Copy portFoliosDevelopingahardcopyportfolioinvolvescreatingadigitalportfoliothatisthenprintedandinsertedintoahardcopycaseYoucanuseanycomputerprogramyouarecomfortablewithtodevelopyourportfoliopagesPowerpointandAdobeInDesignPhotoshoparecommonlyused
step 1 planning
Decidewhatprogramyouwillusetodesigndevelopyourportfoliopages
DecideonsizeofpagelayoutandsizeofportfoliocaseCommonsizesare85X11rdquo11X14rdquoor11X17rdquoIfyouhavealotoflargeprojectswithsmalldetailsalargercasewillbemoreappropriateChooseacasethatyouarecomfortablewithcarryingandpresenting
step 2 selecting
SelectwhichportfolioartifactsyouaregoingtoincludeinyourportfoliofromthefollowingthreecategoriesChoosenomorethan10artifactsAimforqualityratherthanquantityincludeonlyyourbestwork y academicIncludeyourmostsuccessfulcourseprojectsfromyourcoursework
y professionalReacutesumeacutelettersofrecommendationprofessionalexperienceshownvisuallyperformanceevaluations
y self-directedAnyreproducedworkorworkdoneonthesideawardsscholarshipsleadershipdocumentationvolunteerworkartwork
OnceyoursquoveselectedwhichportfolioartifactsyouwanttoincludeconvertallworkintodigitalformatForphysicalpiecestakephotosoftheworkForflatpiecesscantheworkForyoursignificantexperiencescapturewithphotographs
step 3 organizing
ThenextstepistodevelopyourportfoliooutlineDecidewhereeachartifactisgoingtobeincludedConsiderthefollowingpageorder
intro pageThispageintroducesyouItshouldconsistofyournametitlemajorandbrandmarkTableofcontentsListskeypagesinyourportfoliowithpagenumber
design philosophypurpose statement Thiscantakemanyforms(designphilosophyprofessionalstatementbioaboutmepersonalcatchphrasecareerobjectiveetc)
reacutesumeacuteItcanbeaPDFofyourhardcopyreacutesumeacuteorthesamecontentinanewlayout
divider pagesIncludedividerpagesthatintroduceeachsectionofyourportfolioy AcademicprojectsChoose3-5keyacademicprojectsStartwiththemostrelevantones
y EachprojectcantakeupafewpagesRememberthesepagesaregoingtobeprintedsomakesureyoudonrsquotcramtoomuchononepage
Portfolio Development
APPLYI Ng
Integrity |Respect|Responsibility 19
step 4 designing
IncorporatethebasicprinciplesandelementsofdesignwhencreatingyourpagelayoutsConsidertheruleofthirds(thirdblankspacethirdtextthirdvisual)
CreatingabrandmarkAbrandmarkisavisualpresentationofyouasyourownbrandThiscanbeasymbollogoiconorrepetitivevisualelementthatispresentedthroughoutyourportfolioBybrandingyourselfyouarecreatingaperceptionaboutwhoyouareandthequalityofworkyoucanproduceBesureyourbrandmarkisvisibleoneverypageandeachpagerepresentsaclearconsistentbrandidentity
REMEMBERYourportfoliodesignshouldbeconsistentwithyourbrandpackage(whichincludesyourreacutesumeacutecoverletterbusinesscardandwebportfolio)Thegoalistohaveaconsistentbrandidentityinallyourwork
step 5 printing
TimetoprintandputitalltogetherOnceyourportfolioiscompletebesuretopracticehandlingitandpresentingyourpages(especiallyifyouchosethelargerportfoliocase)
AnadditionalstepistocreatealeavebehindportfolioforemployersForexamplean85X11rdquoreprintofyourpagesthatareboundtogethercanbeleftbehindwithemployersYoucanalsosaveyourworkonaCDandleaveitbehindMorecommonlyyoucandirectemployerstoyourwebportfolio
PrintingisavailableatOSUStudentMulti-MediaServices(theyscanandprintstudentportfoliopagesfreeofcharge)CorvallisCustomorFedExPortfoliocasescanbepurchasedatportfolios-and-art-casescomorfromotheronlinesources AP
PLYINg
KNOWYOURAUDIENCEThegoalofyourportfolioistoshowyouFITwithintheorganizationyouaretargetingIfthecompanyyouaretargetingisknowntobeinnovativetrendyandfashion-forwardyourportfoliostyleshouldalsobeIfthecompanyismoretraditionalandformalyourportfoliostyleshouldreflectthesamestyle
20 College of Business | Career Success Guide
Cover Letter
Your Street AddressCity State ZIP
Date
First and Last Name of PersonTitleCompanyStreet AddressCity State ZIP
Dear MrMs Last Name
Opening paragraph In the first paragraph state the reason for the letter the specific position you are applying for and indicate how you heard about the position
Second (and possibly third) paragraph Use the next one to two paragraphs to explain why you are interested in the position and the company Use specific examples to show how you are qualified for the position If you have had relevant work experience point out the specific achievements or unique qualifications from those roles If you have experience in your academic classes such as class projects use those examples as well
Closing paragraph The last paragraph should include your desire to personally interview for the position You should also refer the reader to your reacutesumeacute which summarizes your experience and qualifications Close your letter with a statement that will encourage the company to respond
Sincerely
Your Signature
Your NameEnclosure
tips1 CustomizeMakesureeachcoverletteristailoredspecificallytothepositionyouareapplyingfor
2 Be positive TelltheemployerabouttheexperiencesyouhavethatmatchtherequiredqualificationsforthejobDonothighlightqualificationsyoudonothave
3 Be conciseThisisnevertobelongerthanonepage
4 Be honest Donotembellishyouraccomplishmentsskillsorqualifications
5 FormatMakesurethatthefontstylesizeandcolorareuniformforpresentation
6 proofread ThecoverletterisoftenthefirstsampleofyourwritingthatanemployerseesMakesurethatyouproofreadforspellinggrammaticalandpunctuationerrors
APPLYI Ng
The purpose of a cover letter is to introduce yourself and show how your backgroundfitstheparticularpositionandoremployeryouareapplyingtoItprovidesanopportunitytoexpandonpointsfromyourreacutesumeacutethatyoufeelareespeciallynoteworthyorspecifictothejobdescriptionThisisalsowhereyoushouldexplainanythingodd(gapsintimelinelowerGPAetc)
Integrity |Respect|Responsibility 21
AreferencesheetisusedtosharealistofpeoplewhocanelaborateonyourexperienceandskillstopotentialemployersReferencesarenotpartofyourreacutesumeacuteThisisaseparatedocumentPeopletoconsiderhavingonthislistcaninclude
y Pastemployers(bosses)y Professorsy Advisors
a Few things to notey Usethesameheadingasinyourreacutesumeacutey Keepthelistto3-4individualstotaly Theindividualsshouldknowenoughaboutyoutobeabletospeaktoyourcharactery Youshouldchoosethosewhowillpositivelyreflectyourskillsandabilitiesy Askpeoplepermissiontobeareferencepriortoaddingthemtoyourlisty Donotusefriendsorfamilymembersuseonlyprofessionalreferences
References
Your NameAddressPhone numberEmailLinkedIn Address
References
NameJob TitleCompanyAddressPhone numberEmail address
NameJob TitleCompanyAddressPhone numberEmail address
NameJob TitleCompanyAddressPhone numberEmail address
APPL
YINg
22 College of Business | Career Success Guide
Follow up with interviewer(s) send a thank you letter that restates your skills and interest in the company within 24 hours of the interview
intErviEWinGresearch the employer to prepare for your interviewa Current newsb employer initiativesc position you are applying ford Company strengths weaknesses opportunities
and threats (swot analysis)
prepare five or more stories using the star method (see page 24)
make a great impression Be on time dress professionally make eye contact give a firm handshake be positive confident and listen to what the representatives have to say
always ask questions about the employer and position make sure you are not asking about things easily found on their website again do your research also avoid asking about salary and benefits
Integrity |Respect|Responsibility 23
traditional interview Thistypeofinterviewincludesbroad-basedquestionstoseeifthecandidatehastheskillstoperformthejobandtodeterminewhetherornottheyareafitforthecompanyBepreparedtoanswertraditionalinterviewquestionsinastraightforwardmanner
y Whydidyouchooseyourmajory Tellmeaboutyourself(keepthisto2-3minutes)y Whatareyourstrengthsandweaknessesy Whydoyouwanttoworkhere
Behavioral interview
BehavioralinterviewsarebasedontheideathatpastbehavioristhebestindicatoroffutureperformanceManycompaniestodayusethistypeofinterviewQuestionsforbehavioralinterviewsusuallystartwithldquoTellmeaboutatimewhenrdquoWhenansweringandpreparingfortheseinterviewsfollowtheSTARformatonpage24
Case interview CaseinterviewsaretypicallyusedbyconsultingcompaniesinvariousindustriesaswellasbankingandfinancialfirmsThisspecifictypeofinterviewisleveragedtotestthecandidatersquosanalyticalcommunicationproblemsolvingandadaptabilityskillsetsTypesofcaseinterviewsincludewrittencasesbusinesscasesandbrainteasers
phone interviewAphoneinterviewisusuallythefirstinterviewmanycompaniesuseasascreeningprocessforcandidates Hereareafewtips
y UsealandlinewhenpossibleIfyouuseacellphonemakesureyouareinaquietareawithgoodreception
y Providedetailedandspecificanswersjustasyouwouldinpersony Beprepared
video interviewIfyouareinterviewingwithacompanyandareunabletotraveltothesiteavideointerviewmaybearranged
y Dressprofessionallyasyouwouldforanon-siteinterviewy PracticebyrecordingyourselforutilizetheCSCresourcesy Chooseaquietareatointerviewwhereyouwillnotbedisruptedy giveyourselfplentyoftimetosetupequipmentsothatyouarereadytogoatinterviewtime
y Whenspeakingfocusyoureyesonthevideocameranotonyourscreensothatyouappeartomakeeyecontactwiththeinterviewer
inFormational interview Readaboutinformationalinterviewsonpage7
Types of Interviews
INTE
RVIEW
INg
SuccessfullymanaginganinterviewiskeytogettinganyjobTheinterviewprovidesemployerswithanopportunitytogettoknowyourpersonalityandtocloselyexamineyourverbalcommunicationskillsWhatyousaymdashandhowyousayitmdashiscriticaltoanemployerrsquosassessmentofyourldquofitrdquowithacompanyNonverbalbehaviorduringinterviewsisalsoaformofcommunicationAninterviewisanaturallyanxietyproducingsituationInordertodoyourbestmakesureyouprepare and practice Below are several different types of interviews you may experience
24 College of Business | Career Success Guide
Behavioral interview example ldquoDescribeatimewhenyouhadtosolveaproblemrdquo
STAR Method
SitUatiOnDescribethesettinginwhichyourexampletakesplaceWhatwasthesituationWhatwereyoudoingWhowereyouworkingwithWhatwereyouworkingon
Answer ldquoDuring my role as an intern at Company X I was responsible for managing all of the details for events and supervised a group of five for hosting eventsrdquo
taSKExplaintheldquoproblemrdquoandwhatyouneededtoaddressWhatwasthegoalyouwerestrivingforOrtheproblemyouweretryingtosolve
Answer ldquoAfter reviewing past reports I found that event attendance had dropped by 20 over the past few years I wanted to make sure that we brought attendance back uprdquo
aCtiOnTalkthroughthespecificstepsthatyoutookinordertoaddressthetaskathandDemonstrateandmentionskillsthatyouutilizedWhatdidyoudotoresolvetheproblemorreachyourgoal
answer ldquoFirst i collected feedback from past attendees and vendors by sending out a survey i used this to design a new approach that would be more effective in promoting our eventrdquo
rESULtExplainhowyouractionscontributedtotheoverallresultHowdidthestoryendWhatdidyoulearnfromthisexperienceIncludeconcretequantifiabledatatoprovidespecificdetailsinyourresponse
Answer ldquoThe company was able to use the new plan to host a new event By utilizing my strategies we raised attendance by 30 in the first year I learned that it is important to continually adapt strategies to increase participationrdquo
INTERVIEWI Ng
Integrity |Respect|Responsibility 25
leadershipy givemeanexampleofatimewhenyousuccessfullymotivatedotherpeopleunderchallengingcircumstances
y Describeasituationwhereyouusedpersuasiontosuccessfullyconvincesomeonetoseethingsyourway
y givemeaspecificexampleofsomethingyoudidthathelpedbuildenthusiasminothers
Commitment to tasKy Tellmeaboutatimewhenyoufailedtoachievethestatedobjectivegoalinaworkoreducationalsituation
y Tellmeaboutatimewhenyoucompletedaprojectwithminimaldirection
y givemeanexampleofanimportantgoalyouhadtosetandtellmeaboutyourprogressinreachingthatgoal
y Tellmeaboutatimewhenyouhadtogoaboveandbeyondthecallofdutyinordertogetajobdone
proBlem solvingy Tellmeaboutatimewhenyoumadeadecisionanditendedupbeingadisaster
y giveanexampleofatimewhenyouhadtoberelativelyquickincomingtoadecision
y givemeanexampleofatimewhenyouusedyourfact-findingskillstosolveaproblem
y givemeaspecificexampleofatimewhenyouusedgoodjudgmentandlogicinsolvingaproblem
CommuniCation sKillsy Tellusaboutthelastpresentationyouconductedy Tellusaboutatimewhenyoufacilitatedadiscussionthatgotofftrackmdashhowdidyouhandleit
y Tellmeaboutatimewhenyouhadtouseyourpresentationskillstoinfluencesomeonersquosopinion
y Describeatimewhenyouhadtouseyourwrittencommunicationskillstogetanimportantpointacross
Common Interview QuestionseduCationgoals
y Whathasbeenyourrolewithineachoftheextracurricularactivitiesthatyouparticipated
y Howdoyouthinkyouwilluseapplyyourdegreeinyournewjob
y Whataccomplishmentsareyoumostproudofy WehaveaverycompetitivecandidatepoolforourcompanySellmeonwhyyoushouldbeselected
y Howorwhydidyouchooseyourmajory IsyourgPAagoodreflectionofyourperformanceinschool
y Whattypeofpositionareyouinterestediny Whattypesofcampusactivitieshaveyouparticipatedin
teamworKgroup proJeCts y Tellmeofatimewhenyoudisagreedwithateammemberormanager
y Tellmeaboutatimewhenyourealizedinthemiddleofaprojectthatthingswerenotgoingasplannedmdashwhatdidyoudo
y Tellmeaboutasituationwhereyouknewyourboss(oranotherteammember)waswrongyouwererightandhowyoudealtwiththesituation
y Tellofatimewhenyouworkedwithacolleaguewhowasnotcompletinghishershareofthework
y Tellmeaboutatimewhenyouhadadisagreementwithateammemberorcoworker
strengths and weaKnessesy TellmeaboutatimewhenyoushowedpoorjudgmentHowdidyouresolvethissituation
y TellmeastoryofatimeyoudisappointedamanagerorteammemberWhatlessondidyoulearnfromtheexperience
y giveanexampleofhowyouhavebeenabletomotivateyourselftoactionwhenyoujustdidnrsquotfeellikedoingaparticulartask
INTE
RVIEW
INg
26 College of Business | Career Success Guide
Follow-UpFollowupafteraninterviewbysendingathankyoulettertothoseyouinterviewed with within 24 hours You can send a letter through the mail or byemailEmailisthebestwaytoensureitisreceivedinatimelymannerSending a thank you letter through the mail is more formal and appropriate
Applicantrsquos Current AddressCity State ZIP Code
Date of Writing
Ms Jane DoeTitleOrganizationStreet AddressCity State ZIP Code
Dear Ms Doe
1st Paragraph Express appreciation for opportunity mention location and date of interview or meeting make a positive statement about your interest in the organization
2nd Paragraph Emphasize a specific point which will make you stand out in the employerrsquos memory supply any additional information which was omitted from the interview
3rd Paragraph Close with additional appreciation make a positive statement about your qualifications for the position
Sincerely
(your name signed)Type your name
INTERVIEWI Ng
Integrity |Respect|Responsibility 27
Negotiating
CongratulationsAllofyourhardworkhaspaidoffandnowyouhaveajoboffer Here are a few tips when considering the offer
read itThefirststeptoapproachingajobofferistocarefullyreadallofthematerialsentThisincludestheemailtheformaloffer(typicallyaPDFattachedtotheemail)anyotherattachmentsandallrelevantlinksMakesureyouclearlyunderstandy Salary(orhourlywage)y Locationy Startdateandenddate(inthecaseofinternships)y Expensescoveredy Benefits(probablynotincludedinaninternshipoffer)y Contactsy Datetoacceptofferby
write BaCKThenextstepistosendanemailtoyourcontactthankingthemforextendingtheofferConfirmthatyouwillhavearesponseforthembeforethedateindicatedontheofferAtthispointifthereareanyunclearpointsontheofferdonrsquotbeafraidtoaskquestionsinyourresponse
salary negotiatingBeginthenegotiationprocessbyaskingifthejobofferisnegotiableIfyouhaveapreviouslyestablishedlineofcommunicationwithyourcontactthroughthephonegiveherhimacalltoaskhowmuchflexibilitythecompanyhastodiscusssalaryOnceyouhavedeterminedthatitcanbeadjustedthroughnegotiationsdoyourhomeworkHaveagoodsoundreasonfornegotiatingBelowaresomeoftheresourcesthatwillhelpyouestablishanappropriatesalaryrangey NACESalarySurveyTheNationalAssociationofCollegesandEmployers
(naceweborg)producesquarterlysurveysofentry-levelsalaryYoucanusetheNACESalaryCalculatortoestablishasalaryrangebasedonoccupationeducationandlocation
y BureauofLaborStatistics(blsgovblsblswagehtm)TheBLSproducessalarydataonastateregionalandnationallevel
aCCept or deCline the oFFerBynowyouhavethoroughlyreviewedtheofferandconsideredwhetheryoufitwithinthecompanyandthepositionRegardlessofwhetheryouareacceptingordecliningtheofferbesuretodosobothverballyandinwriting
INTE
RVIEW
INg
28 College of Business | Career Success Guide28 College of Business | Career Success Guide
BUSinESS EtiqUEttE
employers rate candidate skills - in order of importance
ability to communicateability to work in a team structureability to make decisions and solve problemsAbilitytoplanorganizeandprioritizeAbilitytoobtainandprocessinformationAbilitytoanalyzequantitativedataTechnical knowledge
Computer proficiency
Abilitytocreateandoreditwrittenreports
Abilitytoinfluenceothers
SourceJobOutlook2013NationalAssociationofCollegesandEmployers
Integrity |Respect|Responsibility 29
BUSinESS EtiqUEttEWhether you are in an interview responding to an email or talking on the phone it is importanttokeepallcommunicationmdashbothverbalandnon-verbalmdashprofessionalTherelaxed tone and correspondence used with friends is not the same as professional communicationatworkorwithbusinessprofessionalsHerearesometipsmakesureyourcommunicationmeetstheprofessionalstandard
Professional Communication
emailing1 include a clear and brief subject line
YoudonrsquotwanttomaketheotherpersonguesswhatyourmessageisaboutThesubjectlineisoftenthedecidingfactorwhetheremailgetsreadordiscardedMakesureyoursubjectlineisclearconciseanddirect
2 always re-read before sendingMakesureyouproofreadyouremailsbeforesendingthemeliminatinganyerrorsthatyourmessagemaycontainandcheckingthetoneoftheemailYouwanttogiveagoodimpressionwhileclearlycommunicatingtheintentofthemessage
3 use a professional email addressIfyouwanttobetakenseriouslyuseanemailaddressappropriateforthejoborpositionWhatmayseemlikeafunnyaddresstoyouandyourfriendsislikelyinappropriatefortheworkplaceandwillbelookeddownuponbypotentialemployers
ETIQ
UETT
Enon-verBal CommuniCation Youmayhaveperfectedyouranswerstointerviewquestionsbutmuchofthefirstimpressionyoumakewillbebasedonnon-verbalcommunicationy Makeeyecontactwiththeinterviewery Afirmhandshakewillexudeconfidenceandcapabilityy Situpstraightwithfeeteitherflatonthefloororanklescrossedy Leanforwardslightlytoappearinterestedandengagedy Relaxyourshouldersy Smileandnodwhilelisteningy Donrsquotcrossyourarmsy Ifyouneedtodosomethingwithyourhandsinterlockyourfingersandholdthem
looselyinyourlaporholdapenandanotepady Donrsquotfidgetoruseexcessiveaggressivegestures
phone Calls and voiCemail1 identify yourself quickly Youdonrsquot
wanttoleavetheotherpersonguessingwhoitisStateyournameandwhereyouarecallingfromtogivecontextforthephonecall
2 have an appropriate voicemailYourvoicemailshouldbeeasytounderstandandappropriateforallcallersStateyourfullnameandphonenumberwithabriefmessageThismayoftenbesomeonersquosfirstimpressionofyousomakeitprofessional
3 Be preparedHaveanotepadandpenreadyfornotesorphonenumbersyoumightneedtojotdownAlsobereadytoaskquestionstoavoidawkwardsilencesinthecallWhencallingoutmakesureyouusedirectcommunicationsothepointofthecallisquicklyunderstood
4 slow downSinceinterviewersareareunabletoreadyourfacialexpressionsandbodylanguageitisimportanttoslowdownyourvocalratetoallowthemtounderstandexactlywhatyouaresayingYouwillalsosoundmoreconfidentandprofessional
5 practice ending your phone callEndingaphonecallcanbeawkwardsopracticehavingaconcisegoodbyeItissuggestedthatyouthanktheinterviewersfortheirtimeandsummarizeanyactionsyouwilltakeafterthecallTrynottoprolongyourgoodbye
4 mind your mannersRemembertherulesyouweretaughtwhenyouwereyoungersuchassayingpleaseandthankyouUsingthesewordsinyouremailswillmakeyousoundmoreprofessionalandrespectfulAddresseveryoneusingthepropertitlesuchasMrMsorDrAtitleisasignofrespectandshouldbeuseduntilyouareotherwiseinstructed
5 respond in a timely manner Respondingwithin24hoursisconsideredproperetiquetteevenifyoujustreplytoacknowledgetheemailandwillgetbacktothemlaterThisshowsyouhavereadtheemailandarebeingproactive
6 avoid using exclamation points WhenwritingaprofessionalemaildpnotoveruseexclamationmarksandboldedwordsWriteyouremailasifyouwerewritingaformallettertosomeoneanduseexclamatorylanguageandsymbolssparinglyEmoticonsorsmileyfacesareneveracceptableinprofessionalemailsLeavethoseforfriendlycommunicationonFacebookortextmessageswithfriendsandfamily
30 College of Business | Career Success Guide
Networking
tips For networKing suCCess1 play the student cardAlumniandothercontactsaremorelikelytowanttohelpyouwhileyoursquorestillastudentIfyouwantto
pickthebrainofsomeonewhoworksintheindustryorrequestaninformationalinterviewnowisthetimetodoitgrowtheserelationshipswhiletherersquosnopressuresothosecontactswillwanttohelpyouwhenyoutransitiontotheworkworld
2 use your friendsrsquo parents as resourcesTheyrsquovegotdecadesofexperienceandareprobablywillingtosharetheirexpertisewithyoumdashandmaybeeventheircontactsStudentstendtooverlooktheirparentsrsquofriendswhenitcomestonetworkingbutparentsareoftenwellconnectedorknowpeoplewhoareAlsolooktorelativesandfamilyfriends
3 get out of the bubbleYoucangetaheadbynetworkingoffcampusLeveragetheCareerSuccessCenterrsquosoff-campusnetworkingopportunitiesCheckoutconferencesinyourfieldoryourlocalChamberofCommerce
4 use linkedinDonrsquotavoidusingLinkedInuntilaftercollegeUseitnowtotrackthenetworkyoursquorebuildingLinkedInrecentlylaunchednewoptionsforstudentsthatmakeiteasytounderstandthisnetworkThereisevenatooltofindalumnifromyouruniversity
5 use twitter strategicallyWhileLinkedInistheprofessionalsocialnetworkTwittercanbeevenmoreusefulforconnectingwithpeopleyouwanttoknowMakealistofpeopleinyourindustrywhoyoulookuptoandusethenetworkstrategicallytoconnectwiththemLikeLinkedInTwittercanhelpyoutakethesestrategiestothenextlevelbecauseitprovidesanopportunitytokeepintouchwiththenetworkyoursquorebuilding
6 get an internshipThisisthemostobviousoptionbutitcanrsquotbeoverstatedThevalueofaninternshipistremendousbothintermsofskillsandcontactsEmployersoftenhirefull-timeworkersfromtheirinternshippoolwhichmeanshavinganinternshipputsyouaheadofotherjobseekersInadditiontogivingyoureal-lifeexperiencetoputonyourreacutesumeacuteaninternshipputsyouineyesightofpeoplewhoworkinyourfieldofchoiceandtheyaremorelikelytothinkofyouwhenjobopportunitiesarise
ETIQUETTE
OneofthebestwaysoffindingajobistonetworkNetworkingisasuccessfultechniqueinfindingyourfirstinternshiporjoborthroughoutyourentirecareerYoumaynotrealizeitbutyoualready have a network Faculty family and friends may not have a jobforyoubuttheymayknowsomeonewhodoesorhaveusefulinformationaboutacompanyforwhichyouwouldliketoworkNetworkingcanhelpyou
y Learnaboutjobsthatarenotpubliclyadvertised y Learnaboutanemployerrsquoscultureandexpectations y Sharejobleads y Gather information to help you decide if a career is right for you
Integrity |Respect|Responsibility 31
Elevator PitchIfyoursquorelookingforajoboneofthefirsttasksonyourto-dolistshouldbecraftinganidealldquoelevatorpitchrdquoItrsquosthe30-secondspeechthat summarizes who you are what you do and why you are the perfectcandidateYoushouldbeabletogiveyourelevatorpitchatanytimefromajobinterviewtoacocktailpartyconversation
putting together your elevator pitChy Aquickintroduction(namecollegemajor)y Whatareyourcareergoalsy Experience(relevanttoyourgoals)y Whatcanyouoffer(skillsandhowyouwouldbenefitanorganization)
tipsy Keepitshortandsimpley Maintaineyecontacty Haveafirmhandshaketosignalconfidencey Researchthecompanyyoutalkwithy Smilemdashshowyourenthusiasmy Practicepracticepractice
intro
goals
experience
fit
ETIQ
UETT
EImpact Your Future
Complete your reacutesumeacute with a graduate business degree Learn from globally conscious business leaders and renowned faculty Gain career confidence through experiential learning Become part of a distinguished business and alumni community
businessoregonstateedumba 541-737-5510 OSUmBaoregonstateedu
Our Oregon State MBA alumni are leaders thoughtout the stateJoin them
32 College of Business | Career Success Guide
More and more recruiters and employers are using LinkedIntofindandhiretalentMakesureyourLinkedInprofile represents you and sends the right message to yournetworkandpotentialemployers
y Completely fill out your profileandusekeywordssootherscansearchandfindyoueasilyUseaprofessionalorprofessional-qualityheadshotofyoudressedinbusinessattire
y Connect with everyoneConnectwithclassmatesprofessorsfacultypastemployersfamilyfamilyfriendsandmoreYouneverknowhowthoseconnectionswillpayoffFollowcompaniesyouareinterestedinorintheindustriesyouwanttoworkinJoingroupsaswell
y ask for recommendationsTakeadvantageoftheconnectionsyoursquovealreadymadeandaskiftheywillrecommendyouonLinkedIn
y interact with your network SendcommentsoffercongratulationsandldquolikerdquothingssopeopleknowyoursquoreactiveAlsointroducepeopleifyouthinktheyshouldbeconnectedmdashthatmayhelpyouinthefuture
y take advantage of new resources Youcanlistprojectshonorsorganizationsandcoursesyouhavetakensothatyoucanincludeallrelevantexperience
y Find people to network with FindalumniwhoworkinthefieldsandareasyouwanttoworkinReachoutandaskforaninformationalinterview
ETIQUETTE
Integrity |Respect|Responsibility 33
Professional attire is usually classifiedaseitherbusinessprofessionalorbusinesscasualInmostsituationsitisbesttoerr on the side of caution and dressbusinessprofessionalbutbesuretoresearchthecompanyyoursquollbespeakingwithtoknowifsomethingdifferentisexpectedIfyou are interviewing for a creative position in fields such as graphic or apparel design you may have more freedom to dress fashion-forward Researchthecorporatecultureandexpectationsbeforedeciding
Professional Dress
menBusiness professional Formenbusinessprofessionaldressmeansafullsuitbutton-upshirtandtieThesuitshouldbecomprisedofmatchingjacketandslacksThejacketsleevesshouldendatyourwristandthejacketshouldbelongenoughtocoveryourbottomTheshirtshouldbefittedandaplaincoloredorsimplepatternedtieshouldbewornandtiedsoitendsatthecenterofyourbeltShoesshouldbedarkleatherandshouldmatchyourbeltDonotwearacasualbeltwithabusinesssuitDresssocksshouldbeworninacolorthatmatchesthesuitandshouldextendoveryourcalfsoskindoesnotshowwhenyousitdownHairandfacialhairshouldbecleanandwellgroomedJewelryshouldconsistonlyofawatchandsimplerings(suchasaweddingbandorclassring)Removepiercingsandanyotherjewelry
Business CasualBusinesscasualdressincludesslacksorkhakipantsAsuitjacketisnotrequiredbutasportjacketmaybewornDependingonthecompanybusinesscasualmaybeanicebutton-upshirtwithorwithoutatieoralightsweaterApoloshirtissometimesconsideredbusinesscasualWearloafersorleathershoesandalwayswearmatchingsocks(notathleticsocks)Hairandfacialhairshouldbecleanandwell-groomed
womenBusiness professional BusinessprofessionaldressforwomenincludesafullsuitmdashajacketwitheitherslacksoramatchingskirtAskirtshouldbenohigherthananinchaboveyourkneeOverallthesuitshouldbetailoredtoyourbodywithoutbeingtootightUnderneathyourjacketwearabutton-upshirtinaneutralcolorShoesshouldbeclosed-toeinadarkcolortomatchyoursuitHairshouldbecleanandstyledandmakeupshouldbesubtleandneutral
Business CasualBusinesscasualdressismorerelaxedthanbusinessprofessionalSlacksoraskirtarerequiredbutasuitjacketisnotnecessaryCardigansandblousescanbewornontheirownandcanbemorecolorfulthanthesuggestedbusinessattire
ETIQ
UETT
E
34 College of Business | Career Success Guide
Career Success Center (CSC) Events The Career Success Center holds a variety of events throughout the year to help students with their career search and professional development Check theCSCwebsiteatbusinessoregonstateeducareersformoreinformationaboutthedatesandlocationsofevents
inFormation sessions TheCSCworkswithcompaniesinavarietyofindustriestoholdinformationsessionsEachsessionincludesanin-depthdiscussionaboutthecompanyanddifferentcareerpathsavailableandmayoffertheopportunitytomeetrecruitersorleadersafterward
proFessional development worKshopsProfessionaldevelopmentworkshopsthroughouttheacademicyearfeaturereacutesumeacutewritingcoverlettersjobsearchstrategyLinkedInpersonalbrandingandinterviewingskillsTheseworkshopsareagreatwaytohelpyouprepareforyourcareersearch
Career Fairs and hospitality suite CareerfairsareheldeachtermattheCH2MHILLAlumniCenterTheseeventsallowstudentstomeetandnetworkwithmorethan100companiesandlearnaboutinternshipandjobopportunitiesAfterthefairstheCareerSuccessCenterpartnerswithOSUAthleticstohostahospitalitysuitewhererecruiterscanmeetwithbusinessundergraduatesMBAstudentsandstudent-athletesinamoreinformalatmosphereTheeventissimilartoacocktailreceptionwhereyoucannetworkone-on-one
moCK interviews MockinterviewsprovidestudentsanopportunitytopracticeinterviewingtechniqueswithrealcompaniesandhaveaprofessionalreviewoftheirreacutesumeacuteSomeemployersusemockinterviewstorecruitstudentsandemployersreceivethereacutesumeacutesofallstudentswhoparticipateMockinterviewsareheldoncepertermintheacademicyear
Business roundtaBle (Brt) TheBusinessRoundtablemeetsquarterlyinthePortlandareafornetworkingandapresentationbyOregonStatealumniaboutbusinesstopicsMembersoftheBRTmentorbusinessstudentswhoattendTheseeventsmayalsobeheldinSeattleandCorvallis
Bis meet the Firms night (winter term)ThiseventisacareerfairforBISmajorsStudentsshouldattendtolearnmoreaboutinternshipandjobopportunitieswithvariouscompaniesMeettheFirmsalsogivesstudentsachancetoexpandtheirnetworkandlearnaboutpossiblecareerpaths
FinanCe speed dating (Fall term)Thegoalofthiseventistoinformstudentsenteringthefinanceprogramaboutthevarietyofcareerpathsandopportunitiesavailable
sophomore Boot CampTohelppreparesophomoresfortheirinternshipsearchestheSophomoreBootCampisafulldayofcareerexplorationandsearchpreparationItincludesanetworkingopportunityandlunchwithamotivationalspeakerThedayconcludeswithmini-classesoninternshipsearchpreparationincludingreacutesumeacutescoverletterssocialmediabrandingandinterviewingtechniques
aCCounting meet the FirmsThiseventisacareerfairforaccountingstudentsfeaturingpublicaccountingfirmsprivateindustrycompaniesandgovernmentagenciesthatrecruitaccountingmajorsItisheldduringthesecondweekoffallterm
Integrity |Respect|Responsibility 35
Corporate Partners
College of BusinessCollege of Business Career Success Center102 Austin HallcscbusoregonstateeduPhone 541-737-8957 businessoregonstateeducareers Career Guide
OSU_BIZ_JOBSfacebookcomOSUBIZJOBSBIZ_JOBSOSU OSU_BIZ_JOBS OSU_BIZ_JOBS
integrity
respect
responsibility
September 2014
8 College of Business | Career Success Guide
Whenestablishingyourpersonalbrand(onlineorotherwise)threeimportantquestionstoaskyourselfare y What makes me great y Whatmakesmeunique y What makes me compelling
IfyoucananswerthesethreequestionsbylookingatyouronlinebrandyouknowyouhavestartedtobuildasolidfoundationThekeytoanoutstandingpersonalbrandismakingsurewhoyouthinkyouarewhatyoudoandsayandhow others perceive you match
Personal BrandPREPARINg
strategies For developing a personal Brand1 put your best foot forwardWhetheritisdressingprofessionallyorresearchingacompanythoroughlybeforemeetingwiththem
puttingthetimeintomakeagreatimpressionwillpayoffintheend
2 define your own reputationLittlethingslikealwaysdressingappropriatelyandshowingupontimearenoticedandappreciatedDeterminewhatyouwanttoberememberedforandmakeithappenmdashthismaysetyouapartfromothers
3 google yourselfMakesureyouronlinepresenceisappropriatebysearchingyourownnameDeleteanythingthatwouldmakeyouuncomfortablediscussinginaninterview
4 use professional correspondenceEmailsshouldincludeaconciseandclearsubjectlinerelevantcontentandbefromanappropriateemailaddressVoicemailsshouldhaveaprofessionaltone
5 Keep your linkedin profile detailed and up to date RecruitersuseLinkedIntofindpossiblecandidatesfornewjobsKeytermsrelevanttoyourindustrywillallowcompaniestofindyourprofilemoreeasily
6 expand your linkedin network Connectingto10newpeopleeachweekonLinkedInwillexpandyourcontactsto500+withinayear
7 Check social media privacy settingsEnsureonlywhatyouwantsharedisviewableSocialmediasiteswillsometimeschangesettingswithoutgainingyourapproval
8 Be positive WhetheronlineorinpersonmakesurewhatyousayandhowyouinteractwithothersispositiveNoonewantstohirearudeornegativepersonWhenpostingtosocialmediasitesmakesureyouarepositiveandupliftingaspostscanbesharedandre-tweetedbeyondyourintendedaudience
9 Be consistent UsethesamenameonlineasyouwouldwhenapplyingforajobThisconsistencywillallowyourpersonalbrandbasetobemoreeasilyaccessed
10 Be honest NeverlieaboutyouraccomplishmentsoraccoladesYouwilllosecredibilityifemployersfindoutyouprovidedfalseinformationormisrepresentedyourself
Who i think i am
What i say and do
Perceptions of others
personalbrand
Integrity |Respect|Responsibility 9
CHOOSE WISELY Choose the Enterprise Management Training Program This tells the world yoursquore serious Serious about learning how to run a million-dollar business serious about joining an industry leader and serious about having fun with a team thatrsquos as motivated as you Thatrsquos why BusinessWeek magazine keeps naming us to their list of ldquoBest Places To Launch A Careerrdquo
ITrsquoS TIME TO TAKE A BIG STEP GOgoenterprisecom
Doug RiceTalent Acquisition Manager
driceeraccom503-612-8117
10 College of Business | Career Success Guide
aPPLYinG
use a power statement
use action words to highlight skills
Be specific
tailor your reacutesumeacute for each position
highlight accomplishments instead of duties
avoid these words
remove all skills on your reacutesumeacute that are not transferrable or will not be used in the job for which you are applying
include these sections
determine which other sections to include
avoid using more than one font
Fold your reacutesumeacute into four sections to see if your text is evenly spaced and can be easily skimmed
ask someone to review your reacutesumeacute
include discipline-specific information
Reacutesumeacute TipsPowerstatement=actionverb+shortdescriptionofatask+
resultsquantifiedinpercentagesnumbersandconcrete
achievements
Me ChanceDevelop HardFirst TimeLearning Myself
EducationWorkExperience
AccountingIncludegPABISDemonstrateexperiencewithcomputersandsoftwareMarketingUseasmallpersonallydesignedlogo
ObjectiveSummary
CommunityInvolvementAccomplishments
AwardsActivities
Integrity |Respect|Responsibility 11
APPL
YINg
CommuniCationpeople sKills AddressedContractedEditedInterviewedObservedReinforcedAdvertisedConveyedElicitedInvolvedObtainedReportedArbitratedConvincedEnlistedJoinedOutlinedResolvedArrangedCorrespondedExplainedParticipatedRespondedArticulatedCreatedExpressedLedPersuadedSoldAuthoredDebatedFormulatedLecturedPresentedSolicitedClarifiedDefinedFurnishedListenedPromotedCollaboratedDevelopedHelpedProposedSpokeCommunicatedDirectedIdentifiedMarketedPublicizedSuggestedComposedDiscussedIncorporatedMediatedReadSummarizedCondensedDispatchedInfluencedModeratedReasonedSynthesizedConferredDistinguishedInteractedMotivatedReconciledTranslated
Creative sKills AbstractedCustomizedEstablishedInitiatedModifiedRevitalizedActedDesignedExploredInnovatedOriginatedShapedAdaptedDevelopedFashionedInstitutedPaintedSharedBeganDevisedFormulatedIntegratedPerceivedSetCombinedDirectedFoundedIntroducedPerformedSolidifiedComposedgeneratedInventedPhotographedSolvedConceptualizedDisplayedIllustratedLaunchedPlannedSynthesizedCondensedDrewImaginedMemorizedPublishedVisualizedCreatedEntertainedImportedModeledRevisedWrote
managementleadership sKills AccentuatedControlledEstablishedIncreasedOversawRestructuredAdministeredConvertedEvaluatedInitiatedPerformedReviewedAdvancedCoordinatedExecutedInspectedPlannedSalvagedAnalyzedCutExpandedInstitutedPresidedSavedAppointedDecidedFine-TunedLedPrioritizedScheduledApprovedDelegatedgeneratedManagedProducedSecuredAssignedDevelopedHandledMergedQuadrupledSelectedAttainedDirectedHeadedModeratedRecommendedStreamlinedChairedDoubledHiredMotivatedRecoveredStrengthenedConsideredEliminatedHostedNavigatedRecruitedSupervised
researCh sKills AnalyzedCritiquedExaminedObservedScannedBrandedDecidedExperimentedInspectedOrganizedStudiedCataloguedDetectedExploredInterpretedPerceivedSolvedClarifiedDeterminedExtractedInterviewedPublishedSummarizedCollectedDiagnosedExtrapolatedInventedRecognizedSurveyedCompiledDifferentiatedFormulatedInvestigatedSynthesizedComparedDocumentedgatheredLinkedResearchedSystematized
FinanCial sKills AdministeredAuditedCorrectedForecastedMeasuredReconciledAdjustedBalancedDecreasedIncreasedNettedReducedAllocatedBudgetedDetailedPlannedResearchedAppraisedComputedDevelopedProgrammedSolvedCalculatedDeterminedMaintainedPreparedRetrieved
Reacutesumeacute Action Words
helping sKills AdaptedAttendedDevelopedFamiliarizedMentoredRepresentedAdjustedCaredFurtheredMotivatedResolvedAdvisedClarifiedDiagnosedguidedPerceivedSafeguardedAdvocatedCoachedDirectedHelpedPreventedServicedAidedCollaboratedEducatedIntegratedProvidedSimplifiedAnsweredContributedEncouragedInsuredReferredSpokeArrangedCooperatedEnsuredIntervenedRehabilitatedSuppliedAssessedCounseledExpeditedLedRelatedSupportedAssistedDemonstratedFacilitatedListenedRendered
organizationaldetail sKills AccomplishedComparedExecutedLoggedProvidedRoutedAchievedCompiledFacilitatedMaintainedPurchasedScheduledApprovedCompletedFiledRecordedScreenedArrangedConfiguredFollowedMonitoredRegisteredStandardizedCataloguedCorrectedObtainedReservedSubmittedChartedCorrespondedgeneratedOperatedRespondedSuppliedClassifiedDispatchedImplementedOrderedRetainedSystematizedCodedDistributedIncorporatedOrganizedRetrievedTabulated
teaChing sKills AdaptedCommunicatedEmpoweredFocusedInstructedSimulatedAdoptedConductedEnabledguidedInventedStimulatedAdvisedCoordinatedEncouragedIndividualizedMotivatedTaughtBenchmarkedCounseledEnlightenedInfluencedPersuadedTestedBriefedCritiquedEvaluatedInformedSchooledTrainedClarifiedDecidedExplainedInitiatedShapedTransmittedCoachedDevelopedFacilitatedInstilledSharedTutored
teChniCal sKills AdaptedComputedDeterminedMaintainedRectifiedRestoredAppliedConservedDevelopedOperatedRe-designedSolvedAssembledConstructedEngineeredOverhauledRe-engineeredSpecializedAutomatedConvertedFabricatedPrintedRegulatedStandardizedBuiltDebuggedFortifiedProgrammedRemodeledStudiedCalculatedDesignedInstalledRebuiltRepairedUpgraded
manual sKills AssembledBuiltDroveMovedPulledSkilledBoundControlledFedOperatedTendedBentDrilledHandledPerformedRetooledWorked
Usethislistofverbstodescribeyourskillstoanemployerwhencreatingyourreacutesumeacutecover letter and application materials
12 College of Business | Career Success Guide
Reacutesumeacutes What Not To Do
ChrisConstantine
1800PolkAvenueCorvallisOR97331
2smart4ugmailcom
TELEPHONE(541)749-0000
objective
Tousemyskillsandexperienceinarewardingpositionwithyourcompany
education
osuBS in Marketing __
gPA375
Corvallis high schoolDiploma2009-2012
employment
Cafeacute yumm Assistant2008ndash2009
IescortedcustomerstotheirtablesandarrangedtheirseatingpresentedmenusandansweredquestionsaboutmenuitemsIhaveexcellentcustomerserviceskills
orgon state universityOfficeWorker2011ndashPresent
y Completedavarietyofwrittenprojectsandpresentedworkstatustosupervisor
gt Createdofficemanuals
gt Typedminutes
gt Wrotepamphlets
y Maintainedofficeschedulingandeventcalendars
gt Enteredeventsoncalendar
gt Enteredpersonwhoscheduleeventoncalendar
leadership
Iwasvicepresidentofsalesclublastyear
awards and recognition
Member sales Club
Member Finance Club
Computer skills
MicrosoftWord
1
23
4
56 7 8
910
1112
13 1415
1617
18
APPLYI Ng
When writing and formatting a reacutesumeacute consider the following sample and corresponding notes of what not to do
Integrity |Respect|Responsibility 13
1 Drawattentiontoyournamebyincreasingitsfontsizebyatleast2pointsmorethanthefontsizeusedthroughouttherestofthereacutesumeacute
2 AvoidcreatinganegativeimpressionUseyourstudentemailoraprofessionalemailwithyourfirstandlastname
3 Labelslikelsquotelephonersquoandlsquoemailrsquoarenotneeded
4 genericobjectivestatementsdonotcommunicateanythingmeaningfultotheemployerTheirpurposeistodemonstrateaclearcareergoalanduniqueabilitiesthattheapplicantwillbringtothepositionIfyouchoosetoincludeanobjectivestatementensureitiscustomizedtothepositionyourareapplyingfor
5 Centeringallreacutesumeacutesectionswastesvaluablespaceandcanmakeitdifficulttodiscernheadingsfromcontent
6 Spelloutthenameofyoureducationalinstitution
7 Usetheexactandunabbreviateddegreetitle
8 Includethegraduationyear
9 IncludegPAonareacutesumeacuteasapplicablegenerallyincludeitifitis30AccountingstudentsareexpectedtoincludegPA
10 Afteryourfirstyearofcollegeiscompletedremovehighschooleducationandexperiencefromthereacutesumeacute
11 Writeyourreacutesumeacuteinthirdpersonpoint-of-viewThismeansthereshouldbenopersonalpronouns(Imemyyouyour)inthereacutesumeacute
12 Descriptionsofworkperformedshouldbebulletedanddemonstrateresultsandcontributions
13 Proofreadyourreacutesumeacuteforspellingmistakes
14 Placethemostrecentexperiencefirstineachsection
15 Whilebulletsareanexcellentmethodofconciselyrepresentingexperienceusingatieredsystemofbulletsisconfusing
16 Usethespaceonyourreacutesumeacutemoreeffectivelybyrestructuringsentencesintosimplefacts Vice President Sales Club2014
17 PlacecorrectinformationineachsectionIftheinformationdoesnrsquotfitthesectiontitlerenamethesectionThissectioncouldberenamedldquoProfessionalAssociationsrdquo
18 ItisexpectedthatbusinessmajorswillbeabletouseMicrosoftOfficeprogramsOnlyincludesoftwareprogramsthatshowahigherlevelofcomputermastery
APPL
YINg
14 College of Business | Career Success Guide
Reacutesumeacute Samples
APPLYI Ng
M
atthew Sm
ith m
atthewsm
ithyahoocom
(503) 555-5555 2525 C
rystal Court Salem
Oregon 97304
______________________________________________________________________________ E
DU
CA
TIO
N
Oregon State U
niversity Corvallis O
regon
Expected June 2016
Bachelor of Science B
usiness Adm
inistration Marketing
Minor Entrepreneurship
MA
RK
ET
ING
PRO
JEC
TS
Market R
esearch Class Project
Spring 2014
Form
ulated and compiled data for inclusion in a statistical analysis report
Perform
ed relative analyses based on advertising models including radio television Internet
print brochures direct mail cam
paigns catalogs sales force efforts annual reports
With the cooperation of sales representatives conducted independent research on tw
o major
retailers to determine the effectiveness of several m
arketing strategies
Integrated findings into comprehensive m
arketing research reports
Brand M
anagement C
lass Project
Fall 2013
D
eveloped a proposal to create a brand identity for local non-profit
Responsible for the creation and preparation of the copy of brochure for youth guidance cam
p
Prepared branded slide show and video for m
arketing campaigns
WO
RK
EX
PER
IEN
CE
Ivey Performance M
arketing Public Relations Intern
Sum
mer 2014
R
esponsible for the research on the Spain and Am
erican metal trade
Prepared status report and presented in press release for several com
panies
Responsible for m
eeting with clients of various industries and com
pany cultures U
lta Beauty C
ampus R
epresentativeAm
bassador
2012-2013
R
esponsible for the representation of brand for new cosm
etic products on campus
W
orked with the advertiser to increase sales of cosm
etic products
Updated database by feeding the reports of the activities
D
esigned presentations and demonstrated the product on cam
paign promotions
AC
AD
EM
IC H
ON
OR
S amp A
CT
IVIT
IES
D
eanrsquos List ndash Spring 2012 Fall 2013 Winter 2014
M
arketing Club M
ember 2012-C
urrent
Am
erican Marketing A
ssociation Mem
ber 2013 - Current
CO
MPU
TE
R SK
ILL
S Social M
edia Facebook Twitter LinkedIn Pinterest Instagram
Google+ Y
ouTube Softw
are Adobe H
TML M
icrosoft Project
Nam
e Address
Phone Num
ber Em
ail address LinkedIn address
O
bjective This is an optional section of your resum
e outline Tell the employer the specific position in w
hich you are interested
Education
College City State Degree M
ajor honors expected graduation date O
nly list your college education (No High School) List Colleges in reverse chronological order (m
ost recent first) including study abroad
Summ
ary of Qualifications
Summ
arize your best selling point relevant experience skills and personal qualities U
se specific examples of w
hat you have done to showcase your skills
Experience
This is an important part of the reacutesum
eacute Here you can list your previous employm
ent history and other relevant experience including internship volunteer organizational leadership List in reverse
chronological order Think broadly ndash student involvement and m
ajor school projects are appropriate
Achievements
If you have any special achievements you w
ould like to announce you can use this section Exam
ples Awards scholarships presentations honors
Special Skills
If you have specific skills that relate to the position you can create a special skills section Skills can include fluency in another language and com
puter skills
References You should leave this section out altogether References are not required at this stage and stating the
ldquoreferences are available upon requestrdquo is assumed If you are applying for a position that asks for
references provide them on a separate sheet titled References
Additional O
ptional Sections You can add additional sections of your reacutesum
eacute outline such as Leadership Volunteering Comm
unity Involvem
ent or Honors Layout ndash The layout you choose depends on w
hat you want to em
phasize on your reacutesumeacute
Chronological layout focuses on employm
ent history Functional focuses on transferrable skills Font ndash Choose a com
mon font and m
edium range font-size betw
een 10-12 pt Decide how you w
ant to highlight section headings Som
e people use bold and a larger font size (14-18 pt) to highlight their nam
e on the reacutesumeacute
sample reacutesum
eacute outlinesam
ple reacutesumeacute highlighting Coursew
ork
Integrity |Respect|Responsibility 15
ANN
A MILLER
EDUCATIO
N
Bachelors of Science in Finance O
regon State University Expected Graduation
GPA 378 Fall 2015
SUM
MARY O
F SKILLS
Budget Developm
ent and Managem
ent ndash Three yearsrsquo experience streamlining and m
anaging organizational budget of local fast food franchise Financial Investm
ents ndash Participated in a student-led organization that actively manages a $12 m
illion equity portfolio on behalf of the O
regon State University Foundation
Leadership ndash Served as an elected mem
ber of Weatherford Hall Council governing activities and resolving
concerns of 2400 students
RELEVANT EXPERIEN
CE
Cafeacute Yum
m Corvallis O
regon 2012 ndash Present Assistant M
anager middot In cooperation w
ith owner m
anage organizational budget to serve a comm
unity of over 50000 people middot Participates in panel to interview
new em
ployees and produces weekly personnel schedule
middot Train approximately tw
o employees per m
onth resulting in new hires achieving a high level of com
petency in new
duties O
regon State Investment Group 2013-Present
Domestic Fund Portfolio M
anager middot Accountable for valuing and analyzing com
panies within dom
estic sector for possible investment
opportunities middot W
ork with team
of students to manage m
ore than $1 million of investm
ents Delta Gam
ma Sorority
Finance Chair 2013 ndash 2014 middot Collaborated w
ith other club mem
bers to execute philanthropy project to help local schools middot Responsible for m
anaging fundraising budget and goals of $5000 per term for local organizations
AW
ARDS amp RECO
GNITIO
N
M
ember Beta Gam
ma Sigm
a Honor Society 2013 - Present O
regon State University Deanrsquos List 2011 ndash Present
Recipient Outstanding Business Student of the Year 2013
CO
MM
UN
ITYLEADERSHIP INVO
LVEMEN
T
Relay for Life 2010-Present
W
eatherford Hall Council 2013 ndash Present
Boys amp Girls Club 2013 ndash 2014
Am
erican Red Cross 2011 ndash 2012
1418 Grant Street C
orvallis OR
97330 | (541) 737- 6789 | amiller
onidoregonstateedu | ww
wlinkedincom
inannamiller
JOSEP
H H
ERN
AN
DEZ
14188 Campus W
ay | Corvallis OR 97330 | (541) 123-4567 | jhernandez
onidoregonstateedu
OB
JECTIVE
Educated business information system
s professional with four years training and experience seeking position w
ithin the Inform
ation Technology field
EDU
CATIO
N
Oregon State U
niversity Bachelors of Science in Business Inform
ation Systems Expected 2015
GPA
367 W
OR
K EX
PER
IENCE
Daim
ler Information System
s Intern
Portland O
R
June 2013 - Decem
ber 2013
Provided front-line inform
ation technology support for a company of 20000 em
ployees in more than three
geographic markets
M
aintained exceptional standards of customer service receiving recognition from
clients and vendors for quickly resolving IT issues
W
orked with a team
to perform process analysis on data w
arehouse systems thereby decreasing custom
er w
ait time by 10
Maxim
Staffing Adm
inistrative Assistant
Portland O
R
January 2011 ndash September 2012
M
aintained accurate digital records for an average of 400 calls per day continually met or exceeded daily
goals
Assisted w
ith planning and carrying out events for a staff of 60 people
Regularly created documents designed m
arketing materials and produced w
eb content using Microsoft
Office Suite and A
dobe Suite software
Server Aqua
Corvallis O
R July 2010 ndash January 2011
Recognized for polite helpful and courteous custom
er care
Utilized com
puter to check work schedule com
plete time sheets and m
onitor online customer evaluation
forms
Ensured accuracy w
hen operating cash register and assisting with inventory control and ordering
COM
PU
TER SK
ILLS
Process Analysis
HTM
L Com
puter-based Auditing
Data W
arehouse Systems
JAV
A
Data M
ining
SQL
TCPIP E-Business Concepts
ACTIV
ITIES
Volunteer Elementary School A
sthma Prevention Program
Corvallis
2012 ndash 2013 Inform
ation Systems Tutor O
regon State University Corvallis
2011 ndash Present
APPL
YINg
sample Functional reacutesum
eacute sam
ple Chronological reacutesumeacute
16 College of Business | Career Success Guide
APPLYI Ng
Jessica Chen
987 Southwest 2
nd Street bull Corvallis OR 97333 bull (541)123-4567 bull jessicachen
gmailcom
EDU
CATION
O
regon State University
Anticipated July 2016 Bachelor of Science Business Adm
inistration Managem
ent Bachelor of Science Business Adm
inistration International Business Aarhus School of Business U
niversity of Aarhus
Fall 2015 Study Abroad
W
ORK HISTO
RY Best Buy Sales Consultant
January 2013 ndash August 2014 Salem
OR
Ensured excellent custom
er service by offering technological solutions to individual and corporate custom
ers and responding to client phone requests
Met or exceeded com
pany quarterly sales quotas by 10 ndash 15
Adhered to com
pany policies as written in Em
ployee Policy Guide
Safeway Courtesy Clerk
January 2012 ndash Decem
ber 2012 Corvallis O
R
Helped customers feel valued by quickly fulfilling client requests and thereby reducing w
ait times
Assisted approxim
ately 150 customers per day w
ith transporting purchases to their cars
Monitored shelves and restocked product w
hen levels decreased below 50
capacity
LEADERSHIP EXPERIENCE
Student-Athlete Oregon State U
niversity Wom
enrsquos Rowing
2012 ndash Present
M
aintained high level academic perform
ance and developed time m
anagement skills w
hile training or com
peting six hours per day during the school year
Collaborated with team
mem
bers from diverse backgrounds in order to com
pete in Pac- 12 Rowing
Championships
Student Coordinator Oregon State U
niversity Earth Day of Service
2012
Planned an eight hour service project in conjunction w
ith Corvallis Parks and Recreation
Supervised over 100 volunteers removing invasive plant species at Dunaw
i Creek Boardwalk natural
area CO
MM
UN
ITY amp CAM
PUS IN
VOLVEM
ENT
M
ember O
regon State University Finance Club 2014 ndash Present
M
ember O
regon State University M
anagement Club 2013 ndash Present
Volunteer Jackson Street Youth Center 2012 ndash 2014
Coach Corvallis City Youth Baseball 2011 - 2013
LANG
UAG
ECOM
PUTER SKILLS
Fluent in M
andarin
Proficient in Adobe Creative Suite AW
ARDSHON
ORS
O
regon State University Honor Roll 2012-2014
Bernie Newcom
b Scholarship 2012-2014
CLIN
T R W
ILLIAM
S crw
illiams
gmailcom
(541) 123-4567 w
ww
linkedincominclintrw
illiams 2200 South G
arfield Street Corvallis O
R 97330
PR
OFESSIO
NA
L SUM
MA
RY
Goal-oriented high-energy supply chain m
anagement professional w
ith five years experience solidifying business relationships and stream
lining data processes in the public sector Adept at procurem
ent logistics and transportation com
modity m
anagement and finance H
ighly effective trainer and staff motivator com
mitted to
collaboration quality productivity and efficiency Sales amp
Operations Planning
Business Developm
ent Planning amp
Logistics
Inventory Managem
ent C
ontract Adm
inistration C
omm
unications amp N
egotiations
Business Leadership C
APEX
Managem
ent Process Im
provement
ED
UC
ATIO
N
Oregon State U
niversity Corvallis O
R
Expected July 2017
Masters of Business A
dministration in G
lobal Operations
362 G
PA
Oregon State U
niversity Corvallis O
R
July 2010
Bachelors of Science in Accounting
387 GPA
RELEV
AN
T EXP
ERIEN
CE
Horizon R
estoration Portland OR
August 2010 - Present
Operations M
anager
Developed business strategy through a com
prehensive analysis of financial and operational key perform
ance indicators while accounting for variance and em
ployed plan through inclusive team
goal setting
Implem
ented a system of process im
provement through collaborative perform
ance evaluations and results-focused goal setting for seven project m
anagers
Created and presented quarterly business unit analysis to com
municate com
pany performance trends
and achievement of benchm
arks
CB
S Interactive Portland OR
June 2010 ndash August 2010
Business amp Finance Intern
C
alculated liquidity solvency and profitability ratios for Pacific Northw
est division of the company
W
orked with a team
to identify research and document key variances for M
IS projects
Identified and assisted in the correction of inconsistencies in process or accounting treatment
resulting in a reacquisition of $30000 in funds for materials
A
ssessed with the preparation of m
onthly financial presentations decks financial dashboards metric
analysis and rate volume analysis for the departm
ent
CO
MM
UN
ITY INV
OLV
EMEN
T
Habitat for H
umanity Portland O
R
2014
Assisted w
ith connecting agency to sponsors thereby raising over $400000 in materials for new
hom
es
Constructed three hom
es with C
BS Interactive Habitat for H
umanity Team
Mercy C
orps Northw
est Corvallis O
R
2008 ndash 2010
Partnered w
ith the Asian Pacific N
etwork of O
regon to operate a food drive benefitting 25000 clients
Served as a m
ember of the O
regon Asset Building C
orps to introduce sustainable change among low
-incom
e comm
unities recruit comm
unity volunteers and establish sound fiscal policies
sample Chronological reacutesum
eacutesam
ple Combination reacutesum
eacute
Integrity |Respect|Responsibility 17
Portfolio Development
Compiling a portFolioThroughoutyourindustryandacademicexperiencesyoushouldcompilesignificantworktoincludeinyourprofessionalportfolioOnceyoubegindevelopingtheportfolioyoucaneasilyaddadditionalworkthatappropriatelyrepresentsandshowcasesyourskillsandqualifications
weB portFoliosWebportfoliosarehostedonlineandareaninteractivewebpageThebiggestbenefitofawebportfolioisitsaccessibilityEmployerscanaccessthewebportfolioatanytimebyvisitingthewebportfoliorsquoswebaddressSeveralonlinesitesallowstudentstocreateandhostattractiveprofessionalportfolioswixcom weeblycom sitesgooglecom styleportfolioscom coroflotcom
PortfoliosareanessentialjobsearchtoolfordesignmajorsAportfolioisacollectionofdocumentsandotherworksamplesorganizedinsomeformofcaseorbinderThepurposeistoshowcaseyourqualitiesandskillsasajobcandidateKeepinmindthataprofessionalportfolioshouldcontainonlyyourbestworkthatisrelevanttothepositionfield you are applying for
APPL
YINg
18 College of Business | Career Success Guide
y RemembertoshowprocessCreateseveralpagesforeachprojectthatshowshowyouprogressedfrombeginningtoendMakesurethearrangementofyourimagesanddiagramsareorganizedonyourpagesothereisanaturalflowanditrsquoseasytofollow
y SomeprojectsmaybeverytactileYoumaywanttoreproducetheseprojectstoincludeonyourpageorconsiderbringingthesephysicalprojectstoyourmeetingiftheemployerwantstoseeyouractualwork
y RemembertoincludereflectionstatementswitheachprojectthatgivenecessarybackgroundforthereaderAddinformationaboutwhytheprojectwascompletedchallengesyouovercamesuccessfullywhatyoulearnedandwhatskillsyoumasteredAddpertinentdetailsabouttheprojectDescribetheinspirationbehindtheproject
Professionalartifacts
Self-directedartifacts
Closingpagethankyoupage
hard Copy portFoliosDevelopingahardcopyportfolioinvolvescreatingadigitalportfoliothatisthenprintedandinsertedintoahardcopycaseYoucanuseanycomputerprogramyouarecomfortablewithtodevelopyourportfoliopagesPowerpointandAdobeInDesignPhotoshoparecommonlyused
step 1 planning
Decidewhatprogramyouwillusetodesigndevelopyourportfoliopages
DecideonsizeofpagelayoutandsizeofportfoliocaseCommonsizesare85X11rdquo11X14rdquoor11X17rdquoIfyouhavealotoflargeprojectswithsmalldetailsalargercasewillbemoreappropriateChooseacasethatyouarecomfortablewithcarryingandpresenting
step 2 selecting
SelectwhichportfolioartifactsyouaregoingtoincludeinyourportfoliofromthefollowingthreecategoriesChoosenomorethan10artifactsAimforqualityratherthanquantityincludeonlyyourbestwork y academicIncludeyourmostsuccessfulcourseprojectsfromyourcoursework
y professionalReacutesumeacutelettersofrecommendationprofessionalexperienceshownvisuallyperformanceevaluations
y self-directedAnyreproducedworkorworkdoneonthesideawardsscholarshipsleadershipdocumentationvolunteerworkartwork
OnceyoursquoveselectedwhichportfolioartifactsyouwanttoincludeconvertallworkintodigitalformatForphysicalpiecestakephotosoftheworkForflatpiecesscantheworkForyoursignificantexperiencescapturewithphotographs
step 3 organizing
ThenextstepistodevelopyourportfoliooutlineDecidewhereeachartifactisgoingtobeincludedConsiderthefollowingpageorder
intro pageThispageintroducesyouItshouldconsistofyournametitlemajorandbrandmarkTableofcontentsListskeypagesinyourportfoliowithpagenumber
design philosophypurpose statement Thiscantakemanyforms(designphilosophyprofessionalstatementbioaboutmepersonalcatchphrasecareerobjectiveetc)
reacutesumeacuteItcanbeaPDFofyourhardcopyreacutesumeacuteorthesamecontentinanewlayout
divider pagesIncludedividerpagesthatintroduceeachsectionofyourportfolioy AcademicprojectsChoose3-5keyacademicprojectsStartwiththemostrelevantones
y EachprojectcantakeupafewpagesRememberthesepagesaregoingtobeprintedsomakesureyoudonrsquotcramtoomuchononepage
Portfolio Development
APPLYI Ng
Integrity |Respect|Responsibility 19
step 4 designing
IncorporatethebasicprinciplesandelementsofdesignwhencreatingyourpagelayoutsConsidertheruleofthirds(thirdblankspacethirdtextthirdvisual)
CreatingabrandmarkAbrandmarkisavisualpresentationofyouasyourownbrandThiscanbeasymbollogoiconorrepetitivevisualelementthatispresentedthroughoutyourportfolioBybrandingyourselfyouarecreatingaperceptionaboutwhoyouareandthequalityofworkyoucanproduceBesureyourbrandmarkisvisibleoneverypageandeachpagerepresentsaclearconsistentbrandidentity
REMEMBERYourportfoliodesignshouldbeconsistentwithyourbrandpackage(whichincludesyourreacutesumeacutecoverletterbusinesscardandwebportfolio)Thegoalistohaveaconsistentbrandidentityinallyourwork
step 5 printing
TimetoprintandputitalltogetherOnceyourportfolioiscompletebesuretopracticehandlingitandpresentingyourpages(especiallyifyouchosethelargerportfoliocase)
AnadditionalstepistocreatealeavebehindportfolioforemployersForexamplean85X11rdquoreprintofyourpagesthatareboundtogethercanbeleftbehindwithemployersYoucanalsosaveyourworkonaCDandleaveitbehindMorecommonlyyoucandirectemployerstoyourwebportfolio
PrintingisavailableatOSUStudentMulti-MediaServices(theyscanandprintstudentportfoliopagesfreeofcharge)CorvallisCustomorFedExPortfoliocasescanbepurchasedatportfolios-and-art-casescomorfromotheronlinesources AP
PLYINg
KNOWYOURAUDIENCEThegoalofyourportfolioistoshowyouFITwithintheorganizationyouaretargetingIfthecompanyyouaretargetingisknowntobeinnovativetrendyandfashion-forwardyourportfoliostyleshouldalsobeIfthecompanyismoretraditionalandformalyourportfoliostyleshouldreflectthesamestyle
20 College of Business | Career Success Guide
Cover Letter
Your Street AddressCity State ZIP
Date
First and Last Name of PersonTitleCompanyStreet AddressCity State ZIP
Dear MrMs Last Name
Opening paragraph In the first paragraph state the reason for the letter the specific position you are applying for and indicate how you heard about the position
Second (and possibly third) paragraph Use the next one to two paragraphs to explain why you are interested in the position and the company Use specific examples to show how you are qualified for the position If you have had relevant work experience point out the specific achievements or unique qualifications from those roles If you have experience in your academic classes such as class projects use those examples as well
Closing paragraph The last paragraph should include your desire to personally interview for the position You should also refer the reader to your reacutesumeacute which summarizes your experience and qualifications Close your letter with a statement that will encourage the company to respond
Sincerely
Your Signature
Your NameEnclosure
tips1 CustomizeMakesureeachcoverletteristailoredspecificallytothepositionyouareapplyingfor
2 Be positive TelltheemployerabouttheexperiencesyouhavethatmatchtherequiredqualificationsforthejobDonothighlightqualificationsyoudonothave
3 Be conciseThisisnevertobelongerthanonepage
4 Be honest Donotembellishyouraccomplishmentsskillsorqualifications
5 FormatMakesurethatthefontstylesizeandcolorareuniformforpresentation
6 proofread ThecoverletterisoftenthefirstsampleofyourwritingthatanemployerseesMakesurethatyouproofreadforspellinggrammaticalandpunctuationerrors
APPLYI Ng
The purpose of a cover letter is to introduce yourself and show how your backgroundfitstheparticularpositionandoremployeryouareapplyingtoItprovidesanopportunitytoexpandonpointsfromyourreacutesumeacutethatyoufeelareespeciallynoteworthyorspecifictothejobdescriptionThisisalsowhereyoushouldexplainanythingodd(gapsintimelinelowerGPAetc)
Integrity |Respect|Responsibility 21
AreferencesheetisusedtosharealistofpeoplewhocanelaborateonyourexperienceandskillstopotentialemployersReferencesarenotpartofyourreacutesumeacuteThisisaseparatedocumentPeopletoconsiderhavingonthislistcaninclude
y Pastemployers(bosses)y Professorsy Advisors
a Few things to notey Usethesameheadingasinyourreacutesumeacutey Keepthelistto3-4individualstotaly Theindividualsshouldknowenoughaboutyoutobeabletospeaktoyourcharactery Youshouldchoosethosewhowillpositivelyreflectyourskillsandabilitiesy Askpeoplepermissiontobeareferencepriortoaddingthemtoyourlisty Donotusefriendsorfamilymembersuseonlyprofessionalreferences
References
Your NameAddressPhone numberEmailLinkedIn Address
References
NameJob TitleCompanyAddressPhone numberEmail address
NameJob TitleCompanyAddressPhone numberEmail address
NameJob TitleCompanyAddressPhone numberEmail address
APPL
YINg
22 College of Business | Career Success Guide
Follow up with interviewer(s) send a thank you letter that restates your skills and interest in the company within 24 hours of the interview
intErviEWinGresearch the employer to prepare for your interviewa Current newsb employer initiativesc position you are applying ford Company strengths weaknesses opportunities
and threats (swot analysis)
prepare five or more stories using the star method (see page 24)
make a great impression Be on time dress professionally make eye contact give a firm handshake be positive confident and listen to what the representatives have to say
always ask questions about the employer and position make sure you are not asking about things easily found on their website again do your research also avoid asking about salary and benefits
Integrity |Respect|Responsibility 23
traditional interview Thistypeofinterviewincludesbroad-basedquestionstoseeifthecandidatehastheskillstoperformthejobandtodeterminewhetherornottheyareafitforthecompanyBepreparedtoanswertraditionalinterviewquestionsinastraightforwardmanner
y Whydidyouchooseyourmajory Tellmeaboutyourself(keepthisto2-3minutes)y Whatareyourstrengthsandweaknessesy Whydoyouwanttoworkhere
Behavioral interview
BehavioralinterviewsarebasedontheideathatpastbehavioristhebestindicatoroffutureperformanceManycompaniestodayusethistypeofinterviewQuestionsforbehavioralinterviewsusuallystartwithldquoTellmeaboutatimewhenrdquoWhenansweringandpreparingfortheseinterviewsfollowtheSTARformatonpage24
Case interview CaseinterviewsaretypicallyusedbyconsultingcompaniesinvariousindustriesaswellasbankingandfinancialfirmsThisspecifictypeofinterviewisleveragedtotestthecandidatersquosanalyticalcommunicationproblemsolvingandadaptabilityskillsetsTypesofcaseinterviewsincludewrittencasesbusinesscasesandbrainteasers
phone interviewAphoneinterviewisusuallythefirstinterviewmanycompaniesuseasascreeningprocessforcandidates Hereareafewtips
y UsealandlinewhenpossibleIfyouuseacellphonemakesureyouareinaquietareawithgoodreception
y Providedetailedandspecificanswersjustasyouwouldinpersony Beprepared
video interviewIfyouareinterviewingwithacompanyandareunabletotraveltothesiteavideointerviewmaybearranged
y Dressprofessionallyasyouwouldforanon-siteinterviewy PracticebyrecordingyourselforutilizetheCSCresourcesy Chooseaquietareatointerviewwhereyouwillnotbedisruptedy giveyourselfplentyoftimetosetupequipmentsothatyouarereadytogoatinterviewtime
y Whenspeakingfocusyoureyesonthevideocameranotonyourscreensothatyouappeartomakeeyecontactwiththeinterviewer
inFormational interview Readaboutinformationalinterviewsonpage7
Types of Interviews
INTE
RVIEW
INg
SuccessfullymanaginganinterviewiskeytogettinganyjobTheinterviewprovidesemployerswithanopportunitytogettoknowyourpersonalityandtocloselyexamineyourverbalcommunicationskillsWhatyousaymdashandhowyousayitmdashiscriticaltoanemployerrsquosassessmentofyourldquofitrdquowithacompanyNonverbalbehaviorduringinterviewsisalsoaformofcommunicationAninterviewisanaturallyanxietyproducingsituationInordertodoyourbestmakesureyouprepare and practice Below are several different types of interviews you may experience
24 College of Business | Career Success Guide
Behavioral interview example ldquoDescribeatimewhenyouhadtosolveaproblemrdquo
STAR Method
SitUatiOnDescribethesettinginwhichyourexampletakesplaceWhatwasthesituationWhatwereyoudoingWhowereyouworkingwithWhatwereyouworkingon
Answer ldquoDuring my role as an intern at Company X I was responsible for managing all of the details for events and supervised a group of five for hosting eventsrdquo
taSKExplaintheldquoproblemrdquoandwhatyouneededtoaddressWhatwasthegoalyouwerestrivingforOrtheproblemyouweretryingtosolve
Answer ldquoAfter reviewing past reports I found that event attendance had dropped by 20 over the past few years I wanted to make sure that we brought attendance back uprdquo
aCtiOnTalkthroughthespecificstepsthatyoutookinordertoaddressthetaskathandDemonstrateandmentionskillsthatyouutilizedWhatdidyoudotoresolvetheproblemorreachyourgoal
answer ldquoFirst i collected feedback from past attendees and vendors by sending out a survey i used this to design a new approach that would be more effective in promoting our eventrdquo
rESULtExplainhowyouractionscontributedtotheoverallresultHowdidthestoryendWhatdidyoulearnfromthisexperienceIncludeconcretequantifiabledatatoprovidespecificdetailsinyourresponse
Answer ldquoThe company was able to use the new plan to host a new event By utilizing my strategies we raised attendance by 30 in the first year I learned that it is important to continually adapt strategies to increase participationrdquo
INTERVIEWI Ng
Integrity |Respect|Responsibility 25
leadershipy givemeanexampleofatimewhenyousuccessfullymotivatedotherpeopleunderchallengingcircumstances
y Describeasituationwhereyouusedpersuasiontosuccessfullyconvincesomeonetoseethingsyourway
y givemeaspecificexampleofsomethingyoudidthathelpedbuildenthusiasminothers
Commitment to tasKy Tellmeaboutatimewhenyoufailedtoachievethestatedobjectivegoalinaworkoreducationalsituation
y Tellmeaboutatimewhenyoucompletedaprojectwithminimaldirection
y givemeanexampleofanimportantgoalyouhadtosetandtellmeaboutyourprogressinreachingthatgoal
y Tellmeaboutatimewhenyouhadtogoaboveandbeyondthecallofdutyinordertogetajobdone
proBlem solvingy Tellmeaboutatimewhenyoumadeadecisionanditendedupbeingadisaster
y giveanexampleofatimewhenyouhadtoberelativelyquickincomingtoadecision
y givemeanexampleofatimewhenyouusedyourfact-findingskillstosolveaproblem
y givemeaspecificexampleofatimewhenyouusedgoodjudgmentandlogicinsolvingaproblem
CommuniCation sKillsy Tellusaboutthelastpresentationyouconductedy Tellusaboutatimewhenyoufacilitatedadiscussionthatgotofftrackmdashhowdidyouhandleit
y Tellmeaboutatimewhenyouhadtouseyourpresentationskillstoinfluencesomeonersquosopinion
y Describeatimewhenyouhadtouseyourwrittencommunicationskillstogetanimportantpointacross
Common Interview QuestionseduCationgoals
y Whathasbeenyourrolewithineachoftheextracurricularactivitiesthatyouparticipated
y Howdoyouthinkyouwilluseapplyyourdegreeinyournewjob
y Whataccomplishmentsareyoumostproudofy WehaveaverycompetitivecandidatepoolforourcompanySellmeonwhyyoushouldbeselected
y Howorwhydidyouchooseyourmajory IsyourgPAagoodreflectionofyourperformanceinschool
y Whattypeofpositionareyouinterestediny Whattypesofcampusactivitieshaveyouparticipatedin
teamworKgroup proJeCts y Tellmeofatimewhenyoudisagreedwithateammemberormanager
y Tellmeaboutatimewhenyourealizedinthemiddleofaprojectthatthingswerenotgoingasplannedmdashwhatdidyoudo
y Tellmeaboutasituationwhereyouknewyourboss(oranotherteammember)waswrongyouwererightandhowyoudealtwiththesituation
y Tellofatimewhenyouworkedwithacolleaguewhowasnotcompletinghishershareofthework
y Tellmeaboutatimewhenyouhadadisagreementwithateammemberorcoworker
strengths and weaKnessesy TellmeaboutatimewhenyoushowedpoorjudgmentHowdidyouresolvethissituation
y TellmeastoryofatimeyoudisappointedamanagerorteammemberWhatlessondidyoulearnfromtheexperience
y giveanexampleofhowyouhavebeenabletomotivateyourselftoactionwhenyoujustdidnrsquotfeellikedoingaparticulartask
INTE
RVIEW
INg
26 College of Business | Career Success Guide
Follow-UpFollowupafteraninterviewbysendingathankyoulettertothoseyouinterviewed with within 24 hours You can send a letter through the mail or byemailEmailisthebestwaytoensureitisreceivedinatimelymannerSending a thank you letter through the mail is more formal and appropriate
Applicantrsquos Current AddressCity State ZIP Code
Date of Writing
Ms Jane DoeTitleOrganizationStreet AddressCity State ZIP Code
Dear Ms Doe
1st Paragraph Express appreciation for opportunity mention location and date of interview or meeting make a positive statement about your interest in the organization
2nd Paragraph Emphasize a specific point which will make you stand out in the employerrsquos memory supply any additional information which was omitted from the interview
3rd Paragraph Close with additional appreciation make a positive statement about your qualifications for the position
Sincerely
(your name signed)Type your name
INTERVIEWI Ng
Integrity |Respect|Responsibility 27
Negotiating
CongratulationsAllofyourhardworkhaspaidoffandnowyouhaveajoboffer Here are a few tips when considering the offer
read itThefirststeptoapproachingajobofferistocarefullyreadallofthematerialsentThisincludestheemailtheformaloffer(typicallyaPDFattachedtotheemail)anyotherattachmentsandallrelevantlinksMakesureyouclearlyunderstandy Salary(orhourlywage)y Locationy Startdateandenddate(inthecaseofinternships)y Expensescoveredy Benefits(probablynotincludedinaninternshipoffer)y Contactsy Datetoacceptofferby
write BaCKThenextstepistosendanemailtoyourcontactthankingthemforextendingtheofferConfirmthatyouwillhavearesponseforthembeforethedateindicatedontheofferAtthispointifthereareanyunclearpointsontheofferdonrsquotbeafraidtoaskquestionsinyourresponse
salary negotiatingBeginthenegotiationprocessbyaskingifthejobofferisnegotiableIfyouhaveapreviouslyestablishedlineofcommunicationwithyourcontactthroughthephonegiveherhimacalltoaskhowmuchflexibilitythecompanyhastodiscusssalaryOnceyouhavedeterminedthatitcanbeadjustedthroughnegotiationsdoyourhomeworkHaveagoodsoundreasonfornegotiatingBelowaresomeoftheresourcesthatwillhelpyouestablishanappropriatesalaryrangey NACESalarySurveyTheNationalAssociationofCollegesandEmployers
(naceweborg)producesquarterlysurveysofentry-levelsalaryYoucanusetheNACESalaryCalculatortoestablishasalaryrangebasedonoccupationeducationandlocation
y BureauofLaborStatistics(blsgovblsblswagehtm)TheBLSproducessalarydataonastateregionalandnationallevel
aCCept or deCline the oFFerBynowyouhavethoroughlyreviewedtheofferandconsideredwhetheryoufitwithinthecompanyandthepositionRegardlessofwhetheryouareacceptingordecliningtheofferbesuretodosobothverballyandinwriting
INTE
RVIEW
INg
28 College of Business | Career Success Guide28 College of Business | Career Success Guide
BUSinESS EtiqUEttE
employers rate candidate skills - in order of importance
ability to communicateability to work in a team structureability to make decisions and solve problemsAbilitytoplanorganizeandprioritizeAbilitytoobtainandprocessinformationAbilitytoanalyzequantitativedataTechnical knowledge
Computer proficiency
Abilitytocreateandoreditwrittenreports
Abilitytoinfluenceothers
SourceJobOutlook2013NationalAssociationofCollegesandEmployers
Integrity |Respect|Responsibility 29
BUSinESS EtiqUEttEWhether you are in an interview responding to an email or talking on the phone it is importanttokeepallcommunicationmdashbothverbalandnon-verbalmdashprofessionalTherelaxed tone and correspondence used with friends is not the same as professional communicationatworkorwithbusinessprofessionalsHerearesometipsmakesureyourcommunicationmeetstheprofessionalstandard
Professional Communication
emailing1 include a clear and brief subject line
YoudonrsquotwanttomaketheotherpersonguesswhatyourmessageisaboutThesubjectlineisoftenthedecidingfactorwhetheremailgetsreadordiscardedMakesureyoursubjectlineisclearconciseanddirect
2 always re-read before sendingMakesureyouproofreadyouremailsbeforesendingthemeliminatinganyerrorsthatyourmessagemaycontainandcheckingthetoneoftheemailYouwanttogiveagoodimpressionwhileclearlycommunicatingtheintentofthemessage
3 use a professional email addressIfyouwanttobetakenseriouslyuseanemailaddressappropriateforthejoborpositionWhatmayseemlikeafunnyaddresstoyouandyourfriendsislikelyinappropriatefortheworkplaceandwillbelookeddownuponbypotentialemployers
ETIQ
UETT
Enon-verBal CommuniCation Youmayhaveperfectedyouranswerstointerviewquestionsbutmuchofthefirstimpressionyoumakewillbebasedonnon-verbalcommunicationy Makeeyecontactwiththeinterviewery Afirmhandshakewillexudeconfidenceandcapabilityy Situpstraightwithfeeteitherflatonthefloororanklescrossedy Leanforwardslightlytoappearinterestedandengagedy Relaxyourshouldersy Smileandnodwhilelisteningy Donrsquotcrossyourarmsy Ifyouneedtodosomethingwithyourhandsinterlockyourfingersandholdthem
looselyinyourlaporholdapenandanotepady Donrsquotfidgetoruseexcessiveaggressivegestures
phone Calls and voiCemail1 identify yourself quickly Youdonrsquot
wanttoleavetheotherpersonguessingwhoitisStateyournameandwhereyouarecallingfromtogivecontextforthephonecall
2 have an appropriate voicemailYourvoicemailshouldbeeasytounderstandandappropriateforallcallersStateyourfullnameandphonenumberwithabriefmessageThismayoftenbesomeonersquosfirstimpressionofyousomakeitprofessional
3 Be preparedHaveanotepadandpenreadyfornotesorphonenumbersyoumightneedtojotdownAlsobereadytoaskquestionstoavoidawkwardsilencesinthecallWhencallingoutmakesureyouusedirectcommunicationsothepointofthecallisquicklyunderstood
4 slow downSinceinterviewersareareunabletoreadyourfacialexpressionsandbodylanguageitisimportanttoslowdownyourvocalratetoallowthemtounderstandexactlywhatyouaresayingYouwillalsosoundmoreconfidentandprofessional
5 practice ending your phone callEndingaphonecallcanbeawkwardsopracticehavingaconcisegoodbyeItissuggestedthatyouthanktheinterviewersfortheirtimeandsummarizeanyactionsyouwilltakeafterthecallTrynottoprolongyourgoodbye
4 mind your mannersRemembertherulesyouweretaughtwhenyouwereyoungersuchassayingpleaseandthankyouUsingthesewordsinyouremailswillmakeyousoundmoreprofessionalandrespectfulAddresseveryoneusingthepropertitlesuchasMrMsorDrAtitleisasignofrespectandshouldbeuseduntilyouareotherwiseinstructed
5 respond in a timely manner Respondingwithin24hoursisconsideredproperetiquetteevenifyoujustreplytoacknowledgetheemailandwillgetbacktothemlaterThisshowsyouhavereadtheemailandarebeingproactive
6 avoid using exclamation points WhenwritingaprofessionalemaildpnotoveruseexclamationmarksandboldedwordsWriteyouremailasifyouwerewritingaformallettertosomeoneanduseexclamatorylanguageandsymbolssparinglyEmoticonsorsmileyfacesareneveracceptableinprofessionalemailsLeavethoseforfriendlycommunicationonFacebookortextmessageswithfriendsandfamily
30 College of Business | Career Success Guide
Networking
tips For networKing suCCess1 play the student cardAlumniandothercontactsaremorelikelytowanttohelpyouwhileyoursquorestillastudentIfyouwantto
pickthebrainofsomeonewhoworksintheindustryorrequestaninformationalinterviewnowisthetimetodoitgrowtheserelationshipswhiletherersquosnopressuresothosecontactswillwanttohelpyouwhenyoutransitiontotheworkworld
2 use your friendsrsquo parents as resourcesTheyrsquovegotdecadesofexperienceandareprobablywillingtosharetheirexpertisewithyoumdashandmaybeeventheircontactsStudentstendtooverlooktheirparentsrsquofriendswhenitcomestonetworkingbutparentsareoftenwellconnectedorknowpeoplewhoareAlsolooktorelativesandfamilyfriends
3 get out of the bubbleYoucangetaheadbynetworkingoffcampusLeveragetheCareerSuccessCenterrsquosoff-campusnetworkingopportunitiesCheckoutconferencesinyourfieldoryourlocalChamberofCommerce
4 use linkedinDonrsquotavoidusingLinkedInuntilaftercollegeUseitnowtotrackthenetworkyoursquorebuildingLinkedInrecentlylaunchednewoptionsforstudentsthatmakeiteasytounderstandthisnetworkThereisevenatooltofindalumnifromyouruniversity
5 use twitter strategicallyWhileLinkedInistheprofessionalsocialnetworkTwittercanbeevenmoreusefulforconnectingwithpeopleyouwanttoknowMakealistofpeopleinyourindustrywhoyoulookuptoandusethenetworkstrategicallytoconnectwiththemLikeLinkedInTwittercanhelpyoutakethesestrategiestothenextlevelbecauseitprovidesanopportunitytokeepintouchwiththenetworkyoursquorebuilding
6 get an internshipThisisthemostobviousoptionbutitcanrsquotbeoverstatedThevalueofaninternshipistremendousbothintermsofskillsandcontactsEmployersoftenhirefull-timeworkersfromtheirinternshippoolwhichmeanshavinganinternshipputsyouaheadofotherjobseekersInadditiontogivingyoureal-lifeexperiencetoputonyourreacutesumeacuteaninternshipputsyouineyesightofpeoplewhoworkinyourfieldofchoiceandtheyaremorelikelytothinkofyouwhenjobopportunitiesarise
ETIQUETTE
OneofthebestwaysoffindingajobistonetworkNetworkingisasuccessfultechniqueinfindingyourfirstinternshiporjoborthroughoutyourentirecareerYoumaynotrealizeitbutyoualready have a network Faculty family and friends may not have a jobforyoubuttheymayknowsomeonewhodoesorhaveusefulinformationaboutacompanyforwhichyouwouldliketoworkNetworkingcanhelpyou
y Learnaboutjobsthatarenotpubliclyadvertised y Learnaboutanemployerrsquoscultureandexpectations y Sharejobleads y Gather information to help you decide if a career is right for you
Integrity |Respect|Responsibility 31
Elevator PitchIfyoursquorelookingforajoboneofthefirsttasksonyourto-dolistshouldbecraftinganidealldquoelevatorpitchrdquoItrsquosthe30-secondspeechthat summarizes who you are what you do and why you are the perfectcandidateYoushouldbeabletogiveyourelevatorpitchatanytimefromajobinterviewtoacocktailpartyconversation
putting together your elevator pitChy Aquickintroduction(namecollegemajor)y Whatareyourcareergoalsy Experience(relevanttoyourgoals)y Whatcanyouoffer(skillsandhowyouwouldbenefitanorganization)
tipsy Keepitshortandsimpley Maintaineyecontacty Haveafirmhandshaketosignalconfidencey Researchthecompanyyoutalkwithy Smilemdashshowyourenthusiasmy Practicepracticepractice
intro
goals
experience
fit
ETIQ
UETT
EImpact Your Future
Complete your reacutesumeacute with a graduate business degree Learn from globally conscious business leaders and renowned faculty Gain career confidence through experiential learning Become part of a distinguished business and alumni community
businessoregonstateedumba 541-737-5510 OSUmBaoregonstateedu
Our Oregon State MBA alumni are leaders thoughtout the stateJoin them
32 College of Business | Career Success Guide
More and more recruiters and employers are using LinkedIntofindandhiretalentMakesureyourLinkedInprofile represents you and sends the right message to yournetworkandpotentialemployers
y Completely fill out your profileandusekeywordssootherscansearchandfindyoueasilyUseaprofessionalorprofessional-qualityheadshotofyoudressedinbusinessattire
y Connect with everyoneConnectwithclassmatesprofessorsfacultypastemployersfamilyfamilyfriendsandmoreYouneverknowhowthoseconnectionswillpayoffFollowcompaniesyouareinterestedinorintheindustriesyouwanttoworkinJoingroupsaswell
y ask for recommendationsTakeadvantageoftheconnectionsyoursquovealreadymadeandaskiftheywillrecommendyouonLinkedIn
y interact with your network SendcommentsoffercongratulationsandldquolikerdquothingssopeopleknowyoursquoreactiveAlsointroducepeopleifyouthinktheyshouldbeconnectedmdashthatmayhelpyouinthefuture
y take advantage of new resources Youcanlistprojectshonorsorganizationsandcoursesyouhavetakensothatyoucanincludeallrelevantexperience
y Find people to network with FindalumniwhoworkinthefieldsandareasyouwanttoworkinReachoutandaskforaninformationalinterview
ETIQUETTE
Integrity |Respect|Responsibility 33
Professional attire is usually classifiedaseitherbusinessprofessionalorbusinesscasualInmostsituationsitisbesttoerr on the side of caution and dressbusinessprofessionalbutbesuretoresearchthecompanyyoursquollbespeakingwithtoknowifsomethingdifferentisexpectedIfyou are interviewing for a creative position in fields such as graphic or apparel design you may have more freedom to dress fashion-forward Researchthecorporatecultureandexpectationsbeforedeciding
Professional Dress
menBusiness professional Formenbusinessprofessionaldressmeansafullsuitbutton-upshirtandtieThesuitshouldbecomprisedofmatchingjacketandslacksThejacketsleevesshouldendatyourwristandthejacketshouldbelongenoughtocoveryourbottomTheshirtshouldbefittedandaplaincoloredorsimplepatternedtieshouldbewornandtiedsoitendsatthecenterofyourbeltShoesshouldbedarkleatherandshouldmatchyourbeltDonotwearacasualbeltwithabusinesssuitDresssocksshouldbeworninacolorthatmatchesthesuitandshouldextendoveryourcalfsoskindoesnotshowwhenyousitdownHairandfacialhairshouldbecleanandwellgroomedJewelryshouldconsistonlyofawatchandsimplerings(suchasaweddingbandorclassring)Removepiercingsandanyotherjewelry
Business CasualBusinesscasualdressincludesslacksorkhakipantsAsuitjacketisnotrequiredbutasportjacketmaybewornDependingonthecompanybusinesscasualmaybeanicebutton-upshirtwithorwithoutatieoralightsweaterApoloshirtissometimesconsideredbusinesscasualWearloafersorleathershoesandalwayswearmatchingsocks(notathleticsocks)Hairandfacialhairshouldbecleanandwell-groomed
womenBusiness professional BusinessprofessionaldressforwomenincludesafullsuitmdashajacketwitheitherslacksoramatchingskirtAskirtshouldbenohigherthananinchaboveyourkneeOverallthesuitshouldbetailoredtoyourbodywithoutbeingtootightUnderneathyourjacketwearabutton-upshirtinaneutralcolorShoesshouldbeclosed-toeinadarkcolortomatchyoursuitHairshouldbecleanandstyledandmakeupshouldbesubtleandneutral
Business CasualBusinesscasualdressismorerelaxedthanbusinessprofessionalSlacksoraskirtarerequiredbutasuitjacketisnotnecessaryCardigansandblousescanbewornontheirownandcanbemorecolorfulthanthesuggestedbusinessattire
ETIQ
UETT
E
34 College of Business | Career Success Guide
Career Success Center (CSC) Events The Career Success Center holds a variety of events throughout the year to help students with their career search and professional development Check theCSCwebsiteatbusinessoregonstateeducareersformoreinformationaboutthedatesandlocationsofevents
inFormation sessions TheCSCworkswithcompaniesinavarietyofindustriestoholdinformationsessionsEachsessionincludesanin-depthdiscussionaboutthecompanyanddifferentcareerpathsavailableandmayoffertheopportunitytomeetrecruitersorleadersafterward
proFessional development worKshopsProfessionaldevelopmentworkshopsthroughouttheacademicyearfeaturereacutesumeacutewritingcoverlettersjobsearchstrategyLinkedInpersonalbrandingandinterviewingskillsTheseworkshopsareagreatwaytohelpyouprepareforyourcareersearch
Career Fairs and hospitality suite CareerfairsareheldeachtermattheCH2MHILLAlumniCenterTheseeventsallowstudentstomeetandnetworkwithmorethan100companiesandlearnaboutinternshipandjobopportunitiesAfterthefairstheCareerSuccessCenterpartnerswithOSUAthleticstohostahospitalitysuitewhererecruiterscanmeetwithbusinessundergraduatesMBAstudentsandstudent-athletesinamoreinformalatmosphereTheeventissimilartoacocktailreceptionwhereyoucannetworkone-on-one
moCK interviews MockinterviewsprovidestudentsanopportunitytopracticeinterviewingtechniqueswithrealcompaniesandhaveaprofessionalreviewoftheirreacutesumeacuteSomeemployersusemockinterviewstorecruitstudentsandemployersreceivethereacutesumeacutesofallstudentswhoparticipateMockinterviewsareheldoncepertermintheacademicyear
Business roundtaBle (Brt) TheBusinessRoundtablemeetsquarterlyinthePortlandareafornetworkingandapresentationbyOregonStatealumniaboutbusinesstopicsMembersoftheBRTmentorbusinessstudentswhoattendTheseeventsmayalsobeheldinSeattleandCorvallis
Bis meet the Firms night (winter term)ThiseventisacareerfairforBISmajorsStudentsshouldattendtolearnmoreaboutinternshipandjobopportunitieswithvariouscompaniesMeettheFirmsalsogivesstudentsachancetoexpandtheirnetworkandlearnaboutpossiblecareerpaths
FinanCe speed dating (Fall term)Thegoalofthiseventistoinformstudentsenteringthefinanceprogramaboutthevarietyofcareerpathsandopportunitiesavailable
sophomore Boot CampTohelppreparesophomoresfortheirinternshipsearchestheSophomoreBootCampisafulldayofcareerexplorationandsearchpreparationItincludesanetworkingopportunityandlunchwithamotivationalspeakerThedayconcludeswithmini-classesoninternshipsearchpreparationincludingreacutesumeacutescoverletterssocialmediabrandingandinterviewingtechniques
aCCounting meet the FirmsThiseventisacareerfairforaccountingstudentsfeaturingpublicaccountingfirmsprivateindustrycompaniesandgovernmentagenciesthatrecruitaccountingmajorsItisheldduringthesecondweekoffallterm
Integrity |Respect|Responsibility 35
Corporate Partners
College of BusinessCollege of Business Career Success Center102 Austin HallcscbusoregonstateeduPhone 541-737-8957 businessoregonstateeducareers Career Guide
OSU_BIZ_JOBSfacebookcomOSUBIZJOBSBIZ_JOBSOSU OSU_BIZ_JOBS OSU_BIZ_JOBS
integrity
respect
responsibility
September 2014
Integrity |Respect|Responsibility 9
CHOOSE WISELY Choose the Enterprise Management Training Program This tells the world yoursquore serious Serious about learning how to run a million-dollar business serious about joining an industry leader and serious about having fun with a team thatrsquos as motivated as you Thatrsquos why BusinessWeek magazine keeps naming us to their list of ldquoBest Places To Launch A Careerrdquo
ITrsquoS TIME TO TAKE A BIG STEP GOgoenterprisecom
Doug RiceTalent Acquisition Manager
driceeraccom503-612-8117
10 College of Business | Career Success Guide
aPPLYinG
use a power statement
use action words to highlight skills
Be specific
tailor your reacutesumeacute for each position
highlight accomplishments instead of duties
avoid these words
remove all skills on your reacutesumeacute that are not transferrable or will not be used in the job for which you are applying
include these sections
determine which other sections to include
avoid using more than one font
Fold your reacutesumeacute into four sections to see if your text is evenly spaced and can be easily skimmed
ask someone to review your reacutesumeacute
include discipline-specific information
Reacutesumeacute TipsPowerstatement=actionverb+shortdescriptionofatask+
resultsquantifiedinpercentagesnumbersandconcrete
achievements
Me ChanceDevelop HardFirst TimeLearning Myself
EducationWorkExperience
AccountingIncludegPABISDemonstrateexperiencewithcomputersandsoftwareMarketingUseasmallpersonallydesignedlogo
ObjectiveSummary
CommunityInvolvementAccomplishments
AwardsActivities
Integrity |Respect|Responsibility 11
APPL
YINg
CommuniCationpeople sKills AddressedContractedEditedInterviewedObservedReinforcedAdvertisedConveyedElicitedInvolvedObtainedReportedArbitratedConvincedEnlistedJoinedOutlinedResolvedArrangedCorrespondedExplainedParticipatedRespondedArticulatedCreatedExpressedLedPersuadedSoldAuthoredDebatedFormulatedLecturedPresentedSolicitedClarifiedDefinedFurnishedListenedPromotedCollaboratedDevelopedHelpedProposedSpokeCommunicatedDirectedIdentifiedMarketedPublicizedSuggestedComposedDiscussedIncorporatedMediatedReadSummarizedCondensedDispatchedInfluencedModeratedReasonedSynthesizedConferredDistinguishedInteractedMotivatedReconciledTranslated
Creative sKills AbstractedCustomizedEstablishedInitiatedModifiedRevitalizedActedDesignedExploredInnovatedOriginatedShapedAdaptedDevelopedFashionedInstitutedPaintedSharedBeganDevisedFormulatedIntegratedPerceivedSetCombinedDirectedFoundedIntroducedPerformedSolidifiedComposedgeneratedInventedPhotographedSolvedConceptualizedDisplayedIllustratedLaunchedPlannedSynthesizedCondensedDrewImaginedMemorizedPublishedVisualizedCreatedEntertainedImportedModeledRevisedWrote
managementleadership sKills AccentuatedControlledEstablishedIncreasedOversawRestructuredAdministeredConvertedEvaluatedInitiatedPerformedReviewedAdvancedCoordinatedExecutedInspectedPlannedSalvagedAnalyzedCutExpandedInstitutedPresidedSavedAppointedDecidedFine-TunedLedPrioritizedScheduledApprovedDelegatedgeneratedManagedProducedSecuredAssignedDevelopedHandledMergedQuadrupledSelectedAttainedDirectedHeadedModeratedRecommendedStreamlinedChairedDoubledHiredMotivatedRecoveredStrengthenedConsideredEliminatedHostedNavigatedRecruitedSupervised
researCh sKills AnalyzedCritiquedExaminedObservedScannedBrandedDecidedExperimentedInspectedOrganizedStudiedCataloguedDetectedExploredInterpretedPerceivedSolvedClarifiedDeterminedExtractedInterviewedPublishedSummarizedCollectedDiagnosedExtrapolatedInventedRecognizedSurveyedCompiledDifferentiatedFormulatedInvestigatedSynthesizedComparedDocumentedgatheredLinkedResearchedSystematized
FinanCial sKills AdministeredAuditedCorrectedForecastedMeasuredReconciledAdjustedBalancedDecreasedIncreasedNettedReducedAllocatedBudgetedDetailedPlannedResearchedAppraisedComputedDevelopedProgrammedSolvedCalculatedDeterminedMaintainedPreparedRetrieved
Reacutesumeacute Action Words
helping sKills AdaptedAttendedDevelopedFamiliarizedMentoredRepresentedAdjustedCaredFurtheredMotivatedResolvedAdvisedClarifiedDiagnosedguidedPerceivedSafeguardedAdvocatedCoachedDirectedHelpedPreventedServicedAidedCollaboratedEducatedIntegratedProvidedSimplifiedAnsweredContributedEncouragedInsuredReferredSpokeArrangedCooperatedEnsuredIntervenedRehabilitatedSuppliedAssessedCounseledExpeditedLedRelatedSupportedAssistedDemonstratedFacilitatedListenedRendered
organizationaldetail sKills AccomplishedComparedExecutedLoggedProvidedRoutedAchievedCompiledFacilitatedMaintainedPurchasedScheduledApprovedCompletedFiledRecordedScreenedArrangedConfiguredFollowedMonitoredRegisteredStandardizedCataloguedCorrectedObtainedReservedSubmittedChartedCorrespondedgeneratedOperatedRespondedSuppliedClassifiedDispatchedImplementedOrderedRetainedSystematizedCodedDistributedIncorporatedOrganizedRetrievedTabulated
teaChing sKills AdaptedCommunicatedEmpoweredFocusedInstructedSimulatedAdoptedConductedEnabledguidedInventedStimulatedAdvisedCoordinatedEncouragedIndividualizedMotivatedTaughtBenchmarkedCounseledEnlightenedInfluencedPersuadedTestedBriefedCritiquedEvaluatedInformedSchooledTrainedClarifiedDecidedExplainedInitiatedShapedTransmittedCoachedDevelopedFacilitatedInstilledSharedTutored
teChniCal sKills AdaptedComputedDeterminedMaintainedRectifiedRestoredAppliedConservedDevelopedOperatedRe-designedSolvedAssembledConstructedEngineeredOverhauledRe-engineeredSpecializedAutomatedConvertedFabricatedPrintedRegulatedStandardizedBuiltDebuggedFortifiedProgrammedRemodeledStudiedCalculatedDesignedInstalledRebuiltRepairedUpgraded
manual sKills AssembledBuiltDroveMovedPulledSkilledBoundControlledFedOperatedTendedBentDrilledHandledPerformedRetooledWorked
Usethislistofverbstodescribeyourskillstoanemployerwhencreatingyourreacutesumeacutecover letter and application materials
12 College of Business | Career Success Guide
Reacutesumeacutes What Not To Do
ChrisConstantine
1800PolkAvenueCorvallisOR97331
2smart4ugmailcom
TELEPHONE(541)749-0000
objective
Tousemyskillsandexperienceinarewardingpositionwithyourcompany
education
osuBS in Marketing __
gPA375
Corvallis high schoolDiploma2009-2012
employment
Cafeacute yumm Assistant2008ndash2009
IescortedcustomerstotheirtablesandarrangedtheirseatingpresentedmenusandansweredquestionsaboutmenuitemsIhaveexcellentcustomerserviceskills
orgon state universityOfficeWorker2011ndashPresent
y Completedavarietyofwrittenprojectsandpresentedworkstatustosupervisor
gt Createdofficemanuals
gt Typedminutes
gt Wrotepamphlets
y Maintainedofficeschedulingandeventcalendars
gt Enteredeventsoncalendar
gt Enteredpersonwhoscheduleeventoncalendar
leadership
Iwasvicepresidentofsalesclublastyear
awards and recognition
Member sales Club
Member Finance Club
Computer skills
MicrosoftWord
1
23
4
56 7 8
910
1112
13 1415
1617
18
APPLYI Ng
When writing and formatting a reacutesumeacute consider the following sample and corresponding notes of what not to do
Integrity |Respect|Responsibility 13
1 Drawattentiontoyournamebyincreasingitsfontsizebyatleast2pointsmorethanthefontsizeusedthroughouttherestofthereacutesumeacute
2 AvoidcreatinganegativeimpressionUseyourstudentemailoraprofessionalemailwithyourfirstandlastname
3 Labelslikelsquotelephonersquoandlsquoemailrsquoarenotneeded
4 genericobjectivestatementsdonotcommunicateanythingmeaningfultotheemployerTheirpurposeistodemonstrateaclearcareergoalanduniqueabilitiesthattheapplicantwillbringtothepositionIfyouchoosetoincludeanobjectivestatementensureitiscustomizedtothepositionyourareapplyingfor
5 Centeringallreacutesumeacutesectionswastesvaluablespaceandcanmakeitdifficulttodiscernheadingsfromcontent
6 Spelloutthenameofyoureducationalinstitution
7 Usetheexactandunabbreviateddegreetitle
8 Includethegraduationyear
9 IncludegPAonareacutesumeacuteasapplicablegenerallyincludeitifitis30AccountingstudentsareexpectedtoincludegPA
10 Afteryourfirstyearofcollegeiscompletedremovehighschooleducationandexperiencefromthereacutesumeacute
11 Writeyourreacutesumeacuteinthirdpersonpoint-of-viewThismeansthereshouldbenopersonalpronouns(Imemyyouyour)inthereacutesumeacute
12 Descriptionsofworkperformedshouldbebulletedanddemonstrateresultsandcontributions
13 Proofreadyourreacutesumeacuteforspellingmistakes
14 Placethemostrecentexperiencefirstineachsection
15 Whilebulletsareanexcellentmethodofconciselyrepresentingexperienceusingatieredsystemofbulletsisconfusing
16 Usethespaceonyourreacutesumeacutemoreeffectivelybyrestructuringsentencesintosimplefacts Vice President Sales Club2014
17 PlacecorrectinformationineachsectionIftheinformationdoesnrsquotfitthesectiontitlerenamethesectionThissectioncouldberenamedldquoProfessionalAssociationsrdquo
18 ItisexpectedthatbusinessmajorswillbeabletouseMicrosoftOfficeprogramsOnlyincludesoftwareprogramsthatshowahigherlevelofcomputermastery
APPL
YINg
14 College of Business | Career Success Guide
Reacutesumeacute Samples
APPLYI Ng
M
atthew Sm
ith m
atthewsm
ithyahoocom
(503) 555-5555 2525 C
rystal Court Salem
Oregon 97304
______________________________________________________________________________ E
DU
CA
TIO
N
Oregon State U
niversity Corvallis O
regon
Expected June 2016
Bachelor of Science B
usiness Adm
inistration Marketing
Minor Entrepreneurship
MA
RK
ET
ING
PRO
JEC
TS
Market R
esearch Class Project
Spring 2014
Form
ulated and compiled data for inclusion in a statistical analysis report
Perform
ed relative analyses based on advertising models including radio television Internet
print brochures direct mail cam
paigns catalogs sales force efforts annual reports
With the cooperation of sales representatives conducted independent research on tw
o major
retailers to determine the effectiveness of several m
arketing strategies
Integrated findings into comprehensive m
arketing research reports
Brand M
anagement C
lass Project
Fall 2013
D
eveloped a proposal to create a brand identity for local non-profit
Responsible for the creation and preparation of the copy of brochure for youth guidance cam
p
Prepared branded slide show and video for m
arketing campaigns
WO
RK
EX
PER
IEN
CE
Ivey Performance M
arketing Public Relations Intern
Sum
mer 2014
R
esponsible for the research on the Spain and Am
erican metal trade
Prepared status report and presented in press release for several com
panies
Responsible for m
eeting with clients of various industries and com
pany cultures U
lta Beauty C
ampus R
epresentativeAm
bassador
2012-2013
R
esponsible for the representation of brand for new cosm
etic products on campus
W
orked with the advertiser to increase sales of cosm
etic products
Updated database by feeding the reports of the activities
D
esigned presentations and demonstrated the product on cam
paign promotions
AC
AD
EM
IC H
ON
OR
S amp A
CT
IVIT
IES
D
eanrsquos List ndash Spring 2012 Fall 2013 Winter 2014
M
arketing Club M
ember 2012-C
urrent
Am
erican Marketing A
ssociation Mem
ber 2013 - Current
CO
MPU
TE
R SK
ILL
S Social M
edia Facebook Twitter LinkedIn Pinterest Instagram
Google+ Y
ouTube Softw
are Adobe H
TML M
icrosoft Project
Nam
e Address
Phone Num
ber Em
ail address LinkedIn address
O
bjective This is an optional section of your resum
e outline Tell the employer the specific position in w
hich you are interested
Education
College City State Degree M
ajor honors expected graduation date O
nly list your college education (No High School) List Colleges in reverse chronological order (m
ost recent first) including study abroad
Summ
ary of Qualifications
Summ
arize your best selling point relevant experience skills and personal qualities U
se specific examples of w
hat you have done to showcase your skills
Experience
This is an important part of the reacutesum
eacute Here you can list your previous employm
ent history and other relevant experience including internship volunteer organizational leadership List in reverse
chronological order Think broadly ndash student involvement and m
ajor school projects are appropriate
Achievements
If you have any special achievements you w
ould like to announce you can use this section Exam
ples Awards scholarships presentations honors
Special Skills
If you have specific skills that relate to the position you can create a special skills section Skills can include fluency in another language and com
puter skills
References You should leave this section out altogether References are not required at this stage and stating the
ldquoreferences are available upon requestrdquo is assumed If you are applying for a position that asks for
references provide them on a separate sheet titled References
Additional O
ptional Sections You can add additional sections of your reacutesum
eacute outline such as Leadership Volunteering Comm
unity Involvem
ent or Honors Layout ndash The layout you choose depends on w
hat you want to em
phasize on your reacutesumeacute
Chronological layout focuses on employm
ent history Functional focuses on transferrable skills Font ndash Choose a com
mon font and m
edium range font-size betw
een 10-12 pt Decide how you w
ant to highlight section headings Som
e people use bold and a larger font size (14-18 pt) to highlight their nam
e on the reacutesumeacute
sample reacutesum
eacute outlinesam
ple reacutesumeacute highlighting Coursew
ork
Integrity |Respect|Responsibility 15
ANN
A MILLER
EDUCATIO
N
Bachelors of Science in Finance O
regon State University Expected Graduation
GPA 378 Fall 2015
SUM
MARY O
F SKILLS
Budget Developm
ent and Managem
ent ndash Three yearsrsquo experience streamlining and m
anaging organizational budget of local fast food franchise Financial Investm
ents ndash Participated in a student-led organization that actively manages a $12 m
illion equity portfolio on behalf of the O
regon State University Foundation
Leadership ndash Served as an elected mem
ber of Weatherford Hall Council governing activities and resolving
concerns of 2400 students
RELEVANT EXPERIEN
CE
Cafeacute Yum
m Corvallis O
regon 2012 ndash Present Assistant M
anager middot In cooperation w
ith owner m
anage organizational budget to serve a comm
unity of over 50000 people middot Participates in panel to interview
new em
ployees and produces weekly personnel schedule
middot Train approximately tw
o employees per m
onth resulting in new hires achieving a high level of com
petency in new
duties O
regon State Investment Group 2013-Present
Domestic Fund Portfolio M
anager middot Accountable for valuing and analyzing com
panies within dom
estic sector for possible investment
opportunities middot W
ork with team
of students to manage m
ore than $1 million of investm
ents Delta Gam
ma Sorority
Finance Chair 2013 ndash 2014 middot Collaborated w
ith other club mem
bers to execute philanthropy project to help local schools middot Responsible for m
anaging fundraising budget and goals of $5000 per term for local organizations
AW
ARDS amp RECO
GNITIO
N
M
ember Beta Gam
ma Sigm
a Honor Society 2013 - Present O
regon State University Deanrsquos List 2011 ndash Present
Recipient Outstanding Business Student of the Year 2013
CO
MM
UN
ITYLEADERSHIP INVO
LVEMEN
T
Relay for Life 2010-Present
W
eatherford Hall Council 2013 ndash Present
Boys amp Girls Club 2013 ndash 2014
Am
erican Red Cross 2011 ndash 2012
1418 Grant Street C
orvallis OR
97330 | (541) 737- 6789 | amiller
onidoregonstateedu | ww
wlinkedincom
inannamiller
JOSEP
H H
ERN
AN
DEZ
14188 Campus W
ay | Corvallis OR 97330 | (541) 123-4567 | jhernandez
onidoregonstateedu
OB
JECTIVE
Educated business information system
s professional with four years training and experience seeking position w
ithin the Inform
ation Technology field
EDU
CATIO
N
Oregon State U
niversity Bachelors of Science in Business Inform
ation Systems Expected 2015
GPA
367 W
OR
K EX
PER
IENCE
Daim
ler Information System
s Intern
Portland O
R
June 2013 - Decem
ber 2013
Provided front-line inform
ation technology support for a company of 20000 em
ployees in more than three
geographic markets
M
aintained exceptional standards of customer service receiving recognition from
clients and vendors for quickly resolving IT issues
W
orked with a team
to perform process analysis on data w
arehouse systems thereby decreasing custom
er w
ait time by 10
Maxim
Staffing Adm
inistrative Assistant
Portland O
R
January 2011 ndash September 2012
M
aintained accurate digital records for an average of 400 calls per day continually met or exceeded daily
goals
Assisted w
ith planning and carrying out events for a staff of 60 people
Regularly created documents designed m
arketing materials and produced w
eb content using Microsoft
Office Suite and A
dobe Suite software
Server Aqua
Corvallis O
R July 2010 ndash January 2011
Recognized for polite helpful and courteous custom
er care
Utilized com
puter to check work schedule com
plete time sheets and m
onitor online customer evaluation
forms
Ensured accuracy w
hen operating cash register and assisting with inventory control and ordering
COM
PU
TER SK
ILLS
Process Analysis
HTM
L Com
puter-based Auditing
Data W
arehouse Systems
JAV
A
Data M
ining
SQL
TCPIP E-Business Concepts
ACTIV
ITIES
Volunteer Elementary School A
sthma Prevention Program
Corvallis
2012 ndash 2013 Inform
ation Systems Tutor O
regon State University Corvallis
2011 ndash Present
APPL
YINg
sample Functional reacutesum
eacute sam
ple Chronological reacutesumeacute
16 College of Business | Career Success Guide
APPLYI Ng
Jessica Chen
987 Southwest 2
nd Street bull Corvallis OR 97333 bull (541)123-4567 bull jessicachen
gmailcom
EDU
CATION
O
regon State University
Anticipated July 2016 Bachelor of Science Business Adm
inistration Managem
ent Bachelor of Science Business Adm
inistration International Business Aarhus School of Business U
niversity of Aarhus
Fall 2015 Study Abroad
W
ORK HISTO
RY Best Buy Sales Consultant
January 2013 ndash August 2014 Salem
OR
Ensured excellent custom
er service by offering technological solutions to individual and corporate custom
ers and responding to client phone requests
Met or exceeded com
pany quarterly sales quotas by 10 ndash 15
Adhered to com
pany policies as written in Em
ployee Policy Guide
Safeway Courtesy Clerk
January 2012 ndash Decem
ber 2012 Corvallis O
R
Helped customers feel valued by quickly fulfilling client requests and thereby reducing w
ait times
Assisted approxim
ately 150 customers per day w
ith transporting purchases to their cars
Monitored shelves and restocked product w
hen levels decreased below 50
capacity
LEADERSHIP EXPERIENCE
Student-Athlete Oregon State U
niversity Wom
enrsquos Rowing
2012 ndash Present
M
aintained high level academic perform
ance and developed time m
anagement skills w
hile training or com
peting six hours per day during the school year
Collaborated with team
mem
bers from diverse backgrounds in order to com
pete in Pac- 12 Rowing
Championships
Student Coordinator Oregon State U
niversity Earth Day of Service
2012
Planned an eight hour service project in conjunction w
ith Corvallis Parks and Recreation
Supervised over 100 volunteers removing invasive plant species at Dunaw
i Creek Boardwalk natural
area CO
MM
UN
ITY amp CAM
PUS IN
VOLVEM
ENT
M
ember O
regon State University Finance Club 2014 ndash Present
M
ember O
regon State University M
anagement Club 2013 ndash Present
Volunteer Jackson Street Youth Center 2012 ndash 2014
Coach Corvallis City Youth Baseball 2011 - 2013
LANG
UAG
ECOM
PUTER SKILLS
Fluent in M
andarin
Proficient in Adobe Creative Suite AW
ARDSHON
ORS
O
regon State University Honor Roll 2012-2014
Bernie Newcom
b Scholarship 2012-2014
CLIN
T R W
ILLIAM
S crw
illiams
gmailcom
(541) 123-4567 w
ww
linkedincominclintrw
illiams 2200 South G
arfield Street Corvallis O
R 97330
PR
OFESSIO
NA
L SUM
MA
RY
Goal-oriented high-energy supply chain m
anagement professional w
ith five years experience solidifying business relationships and stream
lining data processes in the public sector Adept at procurem
ent logistics and transportation com
modity m
anagement and finance H
ighly effective trainer and staff motivator com
mitted to
collaboration quality productivity and efficiency Sales amp
Operations Planning
Business Developm
ent Planning amp
Logistics
Inventory Managem
ent C
ontract Adm
inistration C
omm
unications amp N
egotiations
Business Leadership C
APEX
Managem
ent Process Im
provement
ED
UC
ATIO
N
Oregon State U
niversity Corvallis O
R
Expected July 2017
Masters of Business A
dministration in G
lobal Operations
362 G
PA
Oregon State U
niversity Corvallis O
R
July 2010
Bachelors of Science in Accounting
387 GPA
RELEV
AN
T EXP
ERIEN
CE
Horizon R
estoration Portland OR
August 2010 - Present
Operations M
anager
Developed business strategy through a com
prehensive analysis of financial and operational key perform
ance indicators while accounting for variance and em
ployed plan through inclusive team
goal setting
Implem
ented a system of process im
provement through collaborative perform
ance evaluations and results-focused goal setting for seven project m
anagers
Created and presented quarterly business unit analysis to com
municate com
pany performance trends
and achievement of benchm
arks
CB
S Interactive Portland OR
June 2010 ndash August 2010
Business amp Finance Intern
C
alculated liquidity solvency and profitability ratios for Pacific Northw
est division of the company
W
orked with a team
to identify research and document key variances for M
IS projects
Identified and assisted in the correction of inconsistencies in process or accounting treatment
resulting in a reacquisition of $30000 in funds for materials
A
ssessed with the preparation of m
onthly financial presentations decks financial dashboards metric
analysis and rate volume analysis for the departm
ent
CO
MM
UN
ITY INV
OLV
EMEN
T
Habitat for H
umanity Portland O
R
2014
Assisted w
ith connecting agency to sponsors thereby raising over $400000 in materials for new
hom
es
Constructed three hom
es with C
BS Interactive Habitat for H
umanity Team
Mercy C
orps Northw
est Corvallis O
R
2008 ndash 2010
Partnered w
ith the Asian Pacific N
etwork of O
regon to operate a food drive benefitting 25000 clients
Served as a m
ember of the O
regon Asset Building C
orps to introduce sustainable change among low
-incom
e comm
unities recruit comm
unity volunteers and establish sound fiscal policies
sample Chronological reacutesum
eacutesam
ple Combination reacutesum
eacute
Integrity |Respect|Responsibility 17
Portfolio Development
Compiling a portFolioThroughoutyourindustryandacademicexperiencesyoushouldcompilesignificantworktoincludeinyourprofessionalportfolioOnceyoubegindevelopingtheportfolioyoucaneasilyaddadditionalworkthatappropriatelyrepresentsandshowcasesyourskillsandqualifications
weB portFoliosWebportfoliosarehostedonlineandareaninteractivewebpageThebiggestbenefitofawebportfolioisitsaccessibilityEmployerscanaccessthewebportfolioatanytimebyvisitingthewebportfoliorsquoswebaddressSeveralonlinesitesallowstudentstocreateandhostattractiveprofessionalportfolioswixcom weeblycom sitesgooglecom styleportfolioscom coroflotcom
PortfoliosareanessentialjobsearchtoolfordesignmajorsAportfolioisacollectionofdocumentsandotherworksamplesorganizedinsomeformofcaseorbinderThepurposeistoshowcaseyourqualitiesandskillsasajobcandidateKeepinmindthataprofessionalportfolioshouldcontainonlyyourbestworkthatisrelevanttothepositionfield you are applying for
APPL
YINg
18 College of Business | Career Success Guide
y RemembertoshowprocessCreateseveralpagesforeachprojectthatshowshowyouprogressedfrombeginningtoendMakesurethearrangementofyourimagesanddiagramsareorganizedonyourpagesothereisanaturalflowanditrsquoseasytofollow
y SomeprojectsmaybeverytactileYoumaywanttoreproducetheseprojectstoincludeonyourpageorconsiderbringingthesephysicalprojectstoyourmeetingiftheemployerwantstoseeyouractualwork
y RemembertoincludereflectionstatementswitheachprojectthatgivenecessarybackgroundforthereaderAddinformationaboutwhytheprojectwascompletedchallengesyouovercamesuccessfullywhatyoulearnedandwhatskillsyoumasteredAddpertinentdetailsabouttheprojectDescribetheinspirationbehindtheproject
Professionalartifacts
Self-directedartifacts
Closingpagethankyoupage
hard Copy portFoliosDevelopingahardcopyportfolioinvolvescreatingadigitalportfoliothatisthenprintedandinsertedintoahardcopycaseYoucanuseanycomputerprogramyouarecomfortablewithtodevelopyourportfoliopagesPowerpointandAdobeInDesignPhotoshoparecommonlyused
step 1 planning
Decidewhatprogramyouwillusetodesigndevelopyourportfoliopages
DecideonsizeofpagelayoutandsizeofportfoliocaseCommonsizesare85X11rdquo11X14rdquoor11X17rdquoIfyouhavealotoflargeprojectswithsmalldetailsalargercasewillbemoreappropriateChooseacasethatyouarecomfortablewithcarryingandpresenting
step 2 selecting
SelectwhichportfolioartifactsyouaregoingtoincludeinyourportfoliofromthefollowingthreecategoriesChoosenomorethan10artifactsAimforqualityratherthanquantityincludeonlyyourbestwork y academicIncludeyourmostsuccessfulcourseprojectsfromyourcoursework
y professionalReacutesumeacutelettersofrecommendationprofessionalexperienceshownvisuallyperformanceevaluations
y self-directedAnyreproducedworkorworkdoneonthesideawardsscholarshipsleadershipdocumentationvolunteerworkartwork
OnceyoursquoveselectedwhichportfolioartifactsyouwanttoincludeconvertallworkintodigitalformatForphysicalpiecestakephotosoftheworkForflatpiecesscantheworkForyoursignificantexperiencescapturewithphotographs
step 3 organizing
ThenextstepistodevelopyourportfoliooutlineDecidewhereeachartifactisgoingtobeincludedConsiderthefollowingpageorder
intro pageThispageintroducesyouItshouldconsistofyournametitlemajorandbrandmarkTableofcontentsListskeypagesinyourportfoliowithpagenumber
design philosophypurpose statement Thiscantakemanyforms(designphilosophyprofessionalstatementbioaboutmepersonalcatchphrasecareerobjectiveetc)
reacutesumeacuteItcanbeaPDFofyourhardcopyreacutesumeacuteorthesamecontentinanewlayout
divider pagesIncludedividerpagesthatintroduceeachsectionofyourportfolioy AcademicprojectsChoose3-5keyacademicprojectsStartwiththemostrelevantones
y EachprojectcantakeupafewpagesRememberthesepagesaregoingtobeprintedsomakesureyoudonrsquotcramtoomuchononepage
Portfolio Development
APPLYI Ng
Integrity |Respect|Responsibility 19
step 4 designing
IncorporatethebasicprinciplesandelementsofdesignwhencreatingyourpagelayoutsConsidertheruleofthirds(thirdblankspacethirdtextthirdvisual)
CreatingabrandmarkAbrandmarkisavisualpresentationofyouasyourownbrandThiscanbeasymbollogoiconorrepetitivevisualelementthatispresentedthroughoutyourportfolioBybrandingyourselfyouarecreatingaperceptionaboutwhoyouareandthequalityofworkyoucanproduceBesureyourbrandmarkisvisibleoneverypageandeachpagerepresentsaclearconsistentbrandidentity
REMEMBERYourportfoliodesignshouldbeconsistentwithyourbrandpackage(whichincludesyourreacutesumeacutecoverletterbusinesscardandwebportfolio)Thegoalistohaveaconsistentbrandidentityinallyourwork
step 5 printing
TimetoprintandputitalltogetherOnceyourportfolioiscompletebesuretopracticehandlingitandpresentingyourpages(especiallyifyouchosethelargerportfoliocase)
AnadditionalstepistocreatealeavebehindportfolioforemployersForexamplean85X11rdquoreprintofyourpagesthatareboundtogethercanbeleftbehindwithemployersYoucanalsosaveyourworkonaCDandleaveitbehindMorecommonlyyoucandirectemployerstoyourwebportfolio
PrintingisavailableatOSUStudentMulti-MediaServices(theyscanandprintstudentportfoliopagesfreeofcharge)CorvallisCustomorFedExPortfoliocasescanbepurchasedatportfolios-and-art-casescomorfromotheronlinesources AP
PLYINg
KNOWYOURAUDIENCEThegoalofyourportfolioistoshowyouFITwithintheorganizationyouaretargetingIfthecompanyyouaretargetingisknowntobeinnovativetrendyandfashion-forwardyourportfoliostyleshouldalsobeIfthecompanyismoretraditionalandformalyourportfoliostyleshouldreflectthesamestyle
20 College of Business | Career Success Guide
Cover Letter
Your Street AddressCity State ZIP
Date
First and Last Name of PersonTitleCompanyStreet AddressCity State ZIP
Dear MrMs Last Name
Opening paragraph In the first paragraph state the reason for the letter the specific position you are applying for and indicate how you heard about the position
Second (and possibly third) paragraph Use the next one to two paragraphs to explain why you are interested in the position and the company Use specific examples to show how you are qualified for the position If you have had relevant work experience point out the specific achievements or unique qualifications from those roles If you have experience in your academic classes such as class projects use those examples as well
Closing paragraph The last paragraph should include your desire to personally interview for the position You should also refer the reader to your reacutesumeacute which summarizes your experience and qualifications Close your letter with a statement that will encourage the company to respond
Sincerely
Your Signature
Your NameEnclosure
tips1 CustomizeMakesureeachcoverletteristailoredspecificallytothepositionyouareapplyingfor
2 Be positive TelltheemployerabouttheexperiencesyouhavethatmatchtherequiredqualificationsforthejobDonothighlightqualificationsyoudonothave
3 Be conciseThisisnevertobelongerthanonepage
4 Be honest Donotembellishyouraccomplishmentsskillsorqualifications
5 FormatMakesurethatthefontstylesizeandcolorareuniformforpresentation
6 proofread ThecoverletterisoftenthefirstsampleofyourwritingthatanemployerseesMakesurethatyouproofreadforspellinggrammaticalandpunctuationerrors
APPLYI Ng
The purpose of a cover letter is to introduce yourself and show how your backgroundfitstheparticularpositionandoremployeryouareapplyingtoItprovidesanopportunitytoexpandonpointsfromyourreacutesumeacutethatyoufeelareespeciallynoteworthyorspecifictothejobdescriptionThisisalsowhereyoushouldexplainanythingodd(gapsintimelinelowerGPAetc)
Integrity |Respect|Responsibility 21
AreferencesheetisusedtosharealistofpeoplewhocanelaborateonyourexperienceandskillstopotentialemployersReferencesarenotpartofyourreacutesumeacuteThisisaseparatedocumentPeopletoconsiderhavingonthislistcaninclude
y Pastemployers(bosses)y Professorsy Advisors
a Few things to notey Usethesameheadingasinyourreacutesumeacutey Keepthelistto3-4individualstotaly Theindividualsshouldknowenoughaboutyoutobeabletospeaktoyourcharactery Youshouldchoosethosewhowillpositivelyreflectyourskillsandabilitiesy Askpeoplepermissiontobeareferencepriortoaddingthemtoyourlisty Donotusefriendsorfamilymembersuseonlyprofessionalreferences
References
Your NameAddressPhone numberEmailLinkedIn Address
References
NameJob TitleCompanyAddressPhone numberEmail address
NameJob TitleCompanyAddressPhone numberEmail address
NameJob TitleCompanyAddressPhone numberEmail address
APPL
YINg
22 College of Business | Career Success Guide
Follow up with interviewer(s) send a thank you letter that restates your skills and interest in the company within 24 hours of the interview
intErviEWinGresearch the employer to prepare for your interviewa Current newsb employer initiativesc position you are applying ford Company strengths weaknesses opportunities
and threats (swot analysis)
prepare five or more stories using the star method (see page 24)
make a great impression Be on time dress professionally make eye contact give a firm handshake be positive confident and listen to what the representatives have to say
always ask questions about the employer and position make sure you are not asking about things easily found on their website again do your research also avoid asking about salary and benefits
Integrity |Respect|Responsibility 23
traditional interview Thistypeofinterviewincludesbroad-basedquestionstoseeifthecandidatehastheskillstoperformthejobandtodeterminewhetherornottheyareafitforthecompanyBepreparedtoanswertraditionalinterviewquestionsinastraightforwardmanner
y Whydidyouchooseyourmajory Tellmeaboutyourself(keepthisto2-3minutes)y Whatareyourstrengthsandweaknessesy Whydoyouwanttoworkhere
Behavioral interview
BehavioralinterviewsarebasedontheideathatpastbehavioristhebestindicatoroffutureperformanceManycompaniestodayusethistypeofinterviewQuestionsforbehavioralinterviewsusuallystartwithldquoTellmeaboutatimewhenrdquoWhenansweringandpreparingfortheseinterviewsfollowtheSTARformatonpage24
Case interview CaseinterviewsaretypicallyusedbyconsultingcompaniesinvariousindustriesaswellasbankingandfinancialfirmsThisspecifictypeofinterviewisleveragedtotestthecandidatersquosanalyticalcommunicationproblemsolvingandadaptabilityskillsetsTypesofcaseinterviewsincludewrittencasesbusinesscasesandbrainteasers
phone interviewAphoneinterviewisusuallythefirstinterviewmanycompaniesuseasascreeningprocessforcandidates Hereareafewtips
y UsealandlinewhenpossibleIfyouuseacellphonemakesureyouareinaquietareawithgoodreception
y Providedetailedandspecificanswersjustasyouwouldinpersony Beprepared
video interviewIfyouareinterviewingwithacompanyandareunabletotraveltothesiteavideointerviewmaybearranged
y Dressprofessionallyasyouwouldforanon-siteinterviewy PracticebyrecordingyourselforutilizetheCSCresourcesy Chooseaquietareatointerviewwhereyouwillnotbedisruptedy giveyourselfplentyoftimetosetupequipmentsothatyouarereadytogoatinterviewtime
y Whenspeakingfocusyoureyesonthevideocameranotonyourscreensothatyouappeartomakeeyecontactwiththeinterviewer
inFormational interview Readaboutinformationalinterviewsonpage7
Types of Interviews
INTE
RVIEW
INg
SuccessfullymanaginganinterviewiskeytogettinganyjobTheinterviewprovidesemployerswithanopportunitytogettoknowyourpersonalityandtocloselyexamineyourverbalcommunicationskillsWhatyousaymdashandhowyousayitmdashiscriticaltoanemployerrsquosassessmentofyourldquofitrdquowithacompanyNonverbalbehaviorduringinterviewsisalsoaformofcommunicationAninterviewisanaturallyanxietyproducingsituationInordertodoyourbestmakesureyouprepare and practice Below are several different types of interviews you may experience
24 College of Business | Career Success Guide
Behavioral interview example ldquoDescribeatimewhenyouhadtosolveaproblemrdquo
STAR Method
SitUatiOnDescribethesettinginwhichyourexampletakesplaceWhatwasthesituationWhatwereyoudoingWhowereyouworkingwithWhatwereyouworkingon
Answer ldquoDuring my role as an intern at Company X I was responsible for managing all of the details for events and supervised a group of five for hosting eventsrdquo
taSKExplaintheldquoproblemrdquoandwhatyouneededtoaddressWhatwasthegoalyouwerestrivingforOrtheproblemyouweretryingtosolve
Answer ldquoAfter reviewing past reports I found that event attendance had dropped by 20 over the past few years I wanted to make sure that we brought attendance back uprdquo
aCtiOnTalkthroughthespecificstepsthatyoutookinordertoaddressthetaskathandDemonstrateandmentionskillsthatyouutilizedWhatdidyoudotoresolvetheproblemorreachyourgoal
answer ldquoFirst i collected feedback from past attendees and vendors by sending out a survey i used this to design a new approach that would be more effective in promoting our eventrdquo
rESULtExplainhowyouractionscontributedtotheoverallresultHowdidthestoryendWhatdidyoulearnfromthisexperienceIncludeconcretequantifiabledatatoprovidespecificdetailsinyourresponse
Answer ldquoThe company was able to use the new plan to host a new event By utilizing my strategies we raised attendance by 30 in the first year I learned that it is important to continually adapt strategies to increase participationrdquo
INTERVIEWI Ng
Integrity |Respect|Responsibility 25
leadershipy givemeanexampleofatimewhenyousuccessfullymotivatedotherpeopleunderchallengingcircumstances
y Describeasituationwhereyouusedpersuasiontosuccessfullyconvincesomeonetoseethingsyourway
y givemeaspecificexampleofsomethingyoudidthathelpedbuildenthusiasminothers
Commitment to tasKy Tellmeaboutatimewhenyoufailedtoachievethestatedobjectivegoalinaworkoreducationalsituation
y Tellmeaboutatimewhenyoucompletedaprojectwithminimaldirection
y givemeanexampleofanimportantgoalyouhadtosetandtellmeaboutyourprogressinreachingthatgoal
y Tellmeaboutatimewhenyouhadtogoaboveandbeyondthecallofdutyinordertogetajobdone
proBlem solvingy Tellmeaboutatimewhenyoumadeadecisionanditendedupbeingadisaster
y giveanexampleofatimewhenyouhadtoberelativelyquickincomingtoadecision
y givemeanexampleofatimewhenyouusedyourfact-findingskillstosolveaproblem
y givemeaspecificexampleofatimewhenyouusedgoodjudgmentandlogicinsolvingaproblem
CommuniCation sKillsy Tellusaboutthelastpresentationyouconductedy Tellusaboutatimewhenyoufacilitatedadiscussionthatgotofftrackmdashhowdidyouhandleit
y Tellmeaboutatimewhenyouhadtouseyourpresentationskillstoinfluencesomeonersquosopinion
y Describeatimewhenyouhadtouseyourwrittencommunicationskillstogetanimportantpointacross
Common Interview QuestionseduCationgoals
y Whathasbeenyourrolewithineachoftheextracurricularactivitiesthatyouparticipated
y Howdoyouthinkyouwilluseapplyyourdegreeinyournewjob
y Whataccomplishmentsareyoumostproudofy WehaveaverycompetitivecandidatepoolforourcompanySellmeonwhyyoushouldbeselected
y Howorwhydidyouchooseyourmajory IsyourgPAagoodreflectionofyourperformanceinschool
y Whattypeofpositionareyouinterestediny Whattypesofcampusactivitieshaveyouparticipatedin
teamworKgroup proJeCts y Tellmeofatimewhenyoudisagreedwithateammemberormanager
y Tellmeaboutatimewhenyourealizedinthemiddleofaprojectthatthingswerenotgoingasplannedmdashwhatdidyoudo
y Tellmeaboutasituationwhereyouknewyourboss(oranotherteammember)waswrongyouwererightandhowyoudealtwiththesituation
y Tellofatimewhenyouworkedwithacolleaguewhowasnotcompletinghishershareofthework
y Tellmeaboutatimewhenyouhadadisagreementwithateammemberorcoworker
strengths and weaKnessesy TellmeaboutatimewhenyoushowedpoorjudgmentHowdidyouresolvethissituation
y TellmeastoryofatimeyoudisappointedamanagerorteammemberWhatlessondidyoulearnfromtheexperience
y giveanexampleofhowyouhavebeenabletomotivateyourselftoactionwhenyoujustdidnrsquotfeellikedoingaparticulartask
INTE
RVIEW
INg
26 College of Business | Career Success Guide
Follow-UpFollowupafteraninterviewbysendingathankyoulettertothoseyouinterviewed with within 24 hours You can send a letter through the mail or byemailEmailisthebestwaytoensureitisreceivedinatimelymannerSending a thank you letter through the mail is more formal and appropriate
Applicantrsquos Current AddressCity State ZIP Code
Date of Writing
Ms Jane DoeTitleOrganizationStreet AddressCity State ZIP Code
Dear Ms Doe
1st Paragraph Express appreciation for opportunity mention location and date of interview or meeting make a positive statement about your interest in the organization
2nd Paragraph Emphasize a specific point which will make you stand out in the employerrsquos memory supply any additional information which was omitted from the interview
3rd Paragraph Close with additional appreciation make a positive statement about your qualifications for the position
Sincerely
(your name signed)Type your name
INTERVIEWI Ng
Integrity |Respect|Responsibility 27
Negotiating
CongratulationsAllofyourhardworkhaspaidoffandnowyouhaveajoboffer Here are a few tips when considering the offer
read itThefirststeptoapproachingajobofferistocarefullyreadallofthematerialsentThisincludestheemailtheformaloffer(typicallyaPDFattachedtotheemail)anyotherattachmentsandallrelevantlinksMakesureyouclearlyunderstandy Salary(orhourlywage)y Locationy Startdateandenddate(inthecaseofinternships)y Expensescoveredy Benefits(probablynotincludedinaninternshipoffer)y Contactsy Datetoacceptofferby
write BaCKThenextstepistosendanemailtoyourcontactthankingthemforextendingtheofferConfirmthatyouwillhavearesponseforthembeforethedateindicatedontheofferAtthispointifthereareanyunclearpointsontheofferdonrsquotbeafraidtoaskquestionsinyourresponse
salary negotiatingBeginthenegotiationprocessbyaskingifthejobofferisnegotiableIfyouhaveapreviouslyestablishedlineofcommunicationwithyourcontactthroughthephonegiveherhimacalltoaskhowmuchflexibilitythecompanyhastodiscusssalaryOnceyouhavedeterminedthatitcanbeadjustedthroughnegotiationsdoyourhomeworkHaveagoodsoundreasonfornegotiatingBelowaresomeoftheresourcesthatwillhelpyouestablishanappropriatesalaryrangey NACESalarySurveyTheNationalAssociationofCollegesandEmployers
(naceweborg)producesquarterlysurveysofentry-levelsalaryYoucanusetheNACESalaryCalculatortoestablishasalaryrangebasedonoccupationeducationandlocation
y BureauofLaborStatistics(blsgovblsblswagehtm)TheBLSproducessalarydataonastateregionalandnationallevel
aCCept or deCline the oFFerBynowyouhavethoroughlyreviewedtheofferandconsideredwhetheryoufitwithinthecompanyandthepositionRegardlessofwhetheryouareacceptingordecliningtheofferbesuretodosobothverballyandinwriting
INTE
RVIEW
INg
28 College of Business | Career Success Guide28 College of Business | Career Success Guide
BUSinESS EtiqUEttE
employers rate candidate skills - in order of importance
ability to communicateability to work in a team structureability to make decisions and solve problemsAbilitytoplanorganizeandprioritizeAbilitytoobtainandprocessinformationAbilitytoanalyzequantitativedataTechnical knowledge
Computer proficiency
Abilitytocreateandoreditwrittenreports
Abilitytoinfluenceothers
SourceJobOutlook2013NationalAssociationofCollegesandEmployers
Integrity |Respect|Responsibility 29
BUSinESS EtiqUEttEWhether you are in an interview responding to an email or talking on the phone it is importanttokeepallcommunicationmdashbothverbalandnon-verbalmdashprofessionalTherelaxed tone and correspondence used with friends is not the same as professional communicationatworkorwithbusinessprofessionalsHerearesometipsmakesureyourcommunicationmeetstheprofessionalstandard
Professional Communication
emailing1 include a clear and brief subject line
YoudonrsquotwanttomaketheotherpersonguesswhatyourmessageisaboutThesubjectlineisoftenthedecidingfactorwhetheremailgetsreadordiscardedMakesureyoursubjectlineisclearconciseanddirect
2 always re-read before sendingMakesureyouproofreadyouremailsbeforesendingthemeliminatinganyerrorsthatyourmessagemaycontainandcheckingthetoneoftheemailYouwanttogiveagoodimpressionwhileclearlycommunicatingtheintentofthemessage
3 use a professional email addressIfyouwanttobetakenseriouslyuseanemailaddressappropriateforthejoborpositionWhatmayseemlikeafunnyaddresstoyouandyourfriendsislikelyinappropriatefortheworkplaceandwillbelookeddownuponbypotentialemployers
ETIQ
UETT
Enon-verBal CommuniCation Youmayhaveperfectedyouranswerstointerviewquestionsbutmuchofthefirstimpressionyoumakewillbebasedonnon-verbalcommunicationy Makeeyecontactwiththeinterviewery Afirmhandshakewillexudeconfidenceandcapabilityy Situpstraightwithfeeteitherflatonthefloororanklescrossedy Leanforwardslightlytoappearinterestedandengagedy Relaxyourshouldersy Smileandnodwhilelisteningy Donrsquotcrossyourarmsy Ifyouneedtodosomethingwithyourhandsinterlockyourfingersandholdthem
looselyinyourlaporholdapenandanotepady Donrsquotfidgetoruseexcessiveaggressivegestures
phone Calls and voiCemail1 identify yourself quickly Youdonrsquot
wanttoleavetheotherpersonguessingwhoitisStateyournameandwhereyouarecallingfromtogivecontextforthephonecall
2 have an appropriate voicemailYourvoicemailshouldbeeasytounderstandandappropriateforallcallersStateyourfullnameandphonenumberwithabriefmessageThismayoftenbesomeonersquosfirstimpressionofyousomakeitprofessional
3 Be preparedHaveanotepadandpenreadyfornotesorphonenumbersyoumightneedtojotdownAlsobereadytoaskquestionstoavoidawkwardsilencesinthecallWhencallingoutmakesureyouusedirectcommunicationsothepointofthecallisquicklyunderstood
4 slow downSinceinterviewersareareunabletoreadyourfacialexpressionsandbodylanguageitisimportanttoslowdownyourvocalratetoallowthemtounderstandexactlywhatyouaresayingYouwillalsosoundmoreconfidentandprofessional
5 practice ending your phone callEndingaphonecallcanbeawkwardsopracticehavingaconcisegoodbyeItissuggestedthatyouthanktheinterviewersfortheirtimeandsummarizeanyactionsyouwilltakeafterthecallTrynottoprolongyourgoodbye
4 mind your mannersRemembertherulesyouweretaughtwhenyouwereyoungersuchassayingpleaseandthankyouUsingthesewordsinyouremailswillmakeyousoundmoreprofessionalandrespectfulAddresseveryoneusingthepropertitlesuchasMrMsorDrAtitleisasignofrespectandshouldbeuseduntilyouareotherwiseinstructed
5 respond in a timely manner Respondingwithin24hoursisconsideredproperetiquetteevenifyoujustreplytoacknowledgetheemailandwillgetbacktothemlaterThisshowsyouhavereadtheemailandarebeingproactive
6 avoid using exclamation points WhenwritingaprofessionalemaildpnotoveruseexclamationmarksandboldedwordsWriteyouremailasifyouwerewritingaformallettertosomeoneanduseexclamatorylanguageandsymbolssparinglyEmoticonsorsmileyfacesareneveracceptableinprofessionalemailsLeavethoseforfriendlycommunicationonFacebookortextmessageswithfriendsandfamily
30 College of Business | Career Success Guide
Networking
tips For networKing suCCess1 play the student cardAlumniandothercontactsaremorelikelytowanttohelpyouwhileyoursquorestillastudentIfyouwantto
pickthebrainofsomeonewhoworksintheindustryorrequestaninformationalinterviewnowisthetimetodoitgrowtheserelationshipswhiletherersquosnopressuresothosecontactswillwanttohelpyouwhenyoutransitiontotheworkworld
2 use your friendsrsquo parents as resourcesTheyrsquovegotdecadesofexperienceandareprobablywillingtosharetheirexpertisewithyoumdashandmaybeeventheircontactsStudentstendtooverlooktheirparentsrsquofriendswhenitcomestonetworkingbutparentsareoftenwellconnectedorknowpeoplewhoareAlsolooktorelativesandfamilyfriends
3 get out of the bubbleYoucangetaheadbynetworkingoffcampusLeveragetheCareerSuccessCenterrsquosoff-campusnetworkingopportunitiesCheckoutconferencesinyourfieldoryourlocalChamberofCommerce
4 use linkedinDonrsquotavoidusingLinkedInuntilaftercollegeUseitnowtotrackthenetworkyoursquorebuildingLinkedInrecentlylaunchednewoptionsforstudentsthatmakeiteasytounderstandthisnetworkThereisevenatooltofindalumnifromyouruniversity
5 use twitter strategicallyWhileLinkedInistheprofessionalsocialnetworkTwittercanbeevenmoreusefulforconnectingwithpeopleyouwanttoknowMakealistofpeopleinyourindustrywhoyoulookuptoandusethenetworkstrategicallytoconnectwiththemLikeLinkedInTwittercanhelpyoutakethesestrategiestothenextlevelbecauseitprovidesanopportunitytokeepintouchwiththenetworkyoursquorebuilding
6 get an internshipThisisthemostobviousoptionbutitcanrsquotbeoverstatedThevalueofaninternshipistremendousbothintermsofskillsandcontactsEmployersoftenhirefull-timeworkersfromtheirinternshippoolwhichmeanshavinganinternshipputsyouaheadofotherjobseekersInadditiontogivingyoureal-lifeexperiencetoputonyourreacutesumeacuteaninternshipputsyouineyesightofpeoplewhoworkinyourfieldofchoiceandtheyaremorelikelytothinkofyouwhenjobopportunitiesarise
ETIQUETTE
OneofthebestwaysoffindingajobistonetworkNetworkingisasuccessfultechniqueinfindingyourfirstinternshiporjoborthroughoutyourentirecareerYoumaynotrealizeitbutyoualready have a network Faculty family and friends may not have a jobforyoubuttheymayknowsomeonewhodoesorhaveusefulinformationaboutacompanyforwhichyouwouldliketoworkNetworkingcanhelpyou
y Learnaboutjobsthatarenotpubliclyadvertised y Learnaboutanemployerrsquoscultureandexpectations y Sharejobleads y Gather information to help you decide if a career is right for you
Integrity |Respect|Responsibility 31
Elevator PitchIfyoursquorelookingforajoboneofthefirsttasksonyourto-dolistshouldbecraftinganidealldquoelevatorpitchrdquoItrsquosthe30-secondspeechthat summarizes who you are what you do and why you are the perfectcandidateYoushouldbeabletogiveyourelevatorpitchatanytimefromajobinterviewtoacocktailpartyconversation
putting together your elevator pitChy Aquickintroduction(namecollegemajor)y Whatareyourcareergoalsy Experience(relevanttoyourgoals)y Whatcanyouoffer(skillsandhowyouwouldbenefitanorganization)
tipsy Keepitshortandsimpley Maintaineyecontacty Haveafirmhandshaketosignalconfidencey Researchthecompanyyoutalkwithy Smilemdashshowyourenthusiasmy Practicepracticepractice
intro
goals
experience
fit
ETIQ
UETT
EImpact Your Future
Complete your reacutesumeacute with a graduate business degree Learn from globally conscious business leaders and renowned faculty Gain career confidence through experiential learning Become part of a distinguished business and alumni community
businessoregonstateedumba 541-737-5510 OSUmBaoregonstateedu
Our Oregon State MBA alumni are leaders thoughtout the stateJoin them
32 College of Business | Career Success Guide
More and more recruiters and employers are using LinkedIntofindandhiretalentMakesureyourLinkedInprofile represents you and sends the right message to yournetworkandpotentialemployers
y Completely fill out your profileandusekeywordssootherscansearchandfindyoueasilyUseaprofessionalorprofessional-qualityheadshotofyoudressedinbusinessattire
y Connect with everyoneConnectwithclassmatesprofessorsfacultypastemployersfamilyfamilyfriendsandmoreYouneverknowhowthoseconnectionswillpayoffFollowcompaniesyouareinterestedinorintheindustriesyouwanttoworkinJoingroupsaswell
y ask for recommendationsTakeadvantageoftheconnectionsyoursquovealreadymadeandaskiftheywillrecommendyouonLinkedIn
y interact with your network SendcommentsoffercongratulationsandldquolikerdquothingssopeopleknowyoursquoreactiveAlsointroducepeopleifyouthinktheyshouldbeconnectedmdashthatmayhelpyouinthefuture
y take advantage of new resources Youcanlistprojectshonorsorganizationsandcoursesyouhavetakensothatyoucanincludeallrelevantexperience
y Find people to network with FindalumniwhoworkinthefieldsandareasyouwanttoworkinReachoutandaskforaninformationalinterview
ETIQUETTE
Integrity |Respect|Responsibility 33
Professional attire is usually classifiedaseitherbusinessprofessionalorbusinesscasualInmostsituationsitisbesttoerr on the side of caution and dressbusinessprofessionalbutbesuretoresearchthecompanyyoursquollbespeakingwithtoknowifsomethingdifferentisexpectedIfyou are interviewing for a creative position in fields such as graphic or apparel design you may have more freedom to dress fashion-forward Researchthecorporatecultureandexpectationsbeforedeciding
Professional Dress
menBusiness professional Formenbusinessprofessionaldressmeansafullsuitbutton-upshirtandtieThesuitshouldbecomprisedofmatchingjacketandslacksThejacketsleevesshouldendatyourwristandthejacketshouldbelongenoughtocoveryourbottomTheshirtshouldbefittedandaplaincoloredorsimplepatternedtieshouldbewornandtiedsoitendsatthecenterofyourbeltShoesshouldbedarkleatherandshouldmatchyourbeltDonotwearacasualbeltwithabusinesssuitDresssocksshouldbeworninacolorthatmatchesthesuitandshouldextendoveryourcalfsoskindoesnotshowwhenyousitdownHairandfacialhairshouldbecleanandwellgroomedJewelryshouldconsistonlyofawatchandsimplerings(suchasaweddingbandorclassring)Removepiercingsandanyotherjewelry
Business CasualBusinesscasualdressincludesslacksorkhakipantsAsuitjacketisnotrequiredbutasportjacketmaybewornDependingonthecompanybusinesscasualmaybeanicebutton-upshirtwithorwithoutatieoralightsweaterApoloshirtissometimesconsideredbusinesscasualWearloafersorleathershoesandalwayswearmatchingsocks(notathleticsocks)Hairandfacialhairshouldbecleanandwell-groomed
womenBusiness professional BusinessprofessionaldressforwomenincludesafullsuitmdashajacketwitheitherslacksoramatchingskirtAskirtshouldbenohigherthananinchaboveyourkneeOverallthesuitshouldbetailoredtoyourbodywithoutbeingtootightUnderneathyourjacketwearabutton-upshirtinaneutralcolorShoesshouldbeclosed-toeinadarkcolortomatchyoursuitHairshouldbecleanandstyledandmakeupshouldbesubtleandneutral
Business CasualBusinesscasualdressismorerelaxedthanbusinessprofessionalSlacksoraskirtarerequiredbutasuitjacketisnotnecessaryCardigansandblousescanbewornontheirownandcanbemorecolorfulthanthesuggestedbusinessattire
ETIQ
UETT
E
34 College of Business | Career Success Guide
Career Success Center (CSC) Events The Career Success Center holds a variety of events throughout the year to help students with their career search and professional development Check theCSCwebsiteatbusinessoregonstateeducareersformoreinformationaboutthedatesandlocationsofevents
inFormation sessions TheCSCworkswithcompaniesinavarietyofindustriestoholdinformationsessionsEachsessionincludesanin-depthdiscussionaboutthecompanyanddifferentcareerpathsavailableandmayoffertheopportunitytomeetrecruitersorleadersafterward
proFessional development worKshopsProfessionaldevelopmentworkshopsthroughouttheacademicyearfeaturereacutesumeacutewritingcoverlettersjobsearchstrategyLinkedInpersonalbrandingandinterviewingskillsTheseworkshopsareagreatwaytohelpyouprepareforyourcareersearch
Career Fairs and hospitality suite CareerfairsareheldeachtermattheCH2MHILLAlumniCenterTheseeventsallowstudentstomeetandnetworkwithmorethan100companiesandlearnaboutinternshipandjobopportunitiesAfterthefairstheCareerSuccessCenterpartnerswithOSUAthleticstohostahospitalitysuitewhererecruiterscanmeetwithbusinessundergraduatesMBAstudentsandstudent-athletesinamoreinformalatmosphereTheeventissimilartoacocktailreceptionwhereyoucannetworkone-on-one
moCK interviews MockinterviewsprovidestudentsanopportunitytopracticeinterviewingtechniqueswithrealcompaniesandhaveaprofessionalreviewoftheirreacutesumeacuteSomeemployersusemockinterviewstorecruitstudentsandemployersreceivethereacutesumeacutesofallstudentswhoparticipateMockinterviewsareheldoncepertermintheacademicyear
Business roundtaBle (Brt) TheBusinessRoundtablemeetsquarterlyinthePortlandareafornetworkingandapresentationbyOregonStatealumniaboutbusinesstopicsMembersoftheBRTmentorbusinessstudentswhoattendTheseeventsmayalsobeheldinSeattleandCorvallis
Bis meet the Firms night (winter term)ThiseventisacareerfairforBISmajorsStudentsshouldattendtolearnmoreaboutinternshipandjobopportunitieswithvariouscompaniesMeettheFirmsalsogivesstudentsachancetoexpandtheirnetworkandlearnaboutpossiblecareerpaths
FinanCe speed dating (Fall term)Thegoalofthiseventistoinformstudentsenteringthefinanceprogramaboutthevarietyofcareerpathsandopportunitiesavailable
sophomore Boot CampTohelppreparesophomoresfortheirinternshipsearchestheSophomoreBootCampisafulldayofcareerexplorationandsearchpreparationItincludesanetworkingopportunityandlunchwithamotivationalspeakerThedayconcludeswithmini-classesoninternshipsearchpreparationincludingreacutesumeacutescoverletterssocialmediabrandingandinterviewingtechniques
aCCounting meet the FirmsThiseventisacareerfairforaccountingstudentsfeaturingpublicaccountingfirmsprivateindustrycompaniesandgovernmentagenciesthatrecruitaccountingmajorsItisheldduringthesecondweekoffallterm
Integrity |Respect|Responsibility 35
Corporate Partners
College of BusinessCollege of Business Career Success Center102 Austin HallcscbusoregonstateeduPhone 541-737-8957 businessoregonstateeducareers Career Guide
OSU_BIZ_JOBSfacebookcomOSUBIZJOBSBIZ_JOBSOSU OSU_BIZ_JOBS OSU_BIZ_JOBS
integrity
respect
responsibility
September 2014
10 College of Business | Career Success Guide
aPPLYinG
use a power statement
use action words to highlight skills
Be specific
tailor your reacutesumeacute for each position
highlight accomplishments instead of duties
avoid these words
remove all skills on your reacutesumeacute that are not transferrable or will not be used in the job for which you are applying
include these sections
determine which other sections to include
avoid using more than one font
Fold your reacutesumeacute into four sections to see if your text is evenly spaced and can be easily skimmed
ask someone to review your reacutesumeacute
include discipline-specific information
Reacutesumeacute TipsPowerstatement=actionverb+shortdescriptionofatask+
resultsquantifiedinpercentagesnumbersandconcrete
achievements
Me ChanceDevelop HardFirst TimeLearning Myself
EducationWorkExperience
AccountingIncludegPABISDemonstrateexperiencewithcomputersandsoftwareMarketingUseasmallpersonallydesignedlogo
ObjectiveSummary
CommunityInvolvementAccomplishments
AwardsActivities
Integrity |Respect|Responsibility 11
APPL
YINg
CommuniCationpeople sKills AddressedContractedEditedInterviewedObservedReinforcedAdvertisedConveyedElicitedInvolvedObtainedReportedArbitratedConvincedEnlistedJoinedOutlinedResolvedArrangedCorrespondedExplainedParticipatedRespondedArticulatedCreatedExpressedLedPersuadedSoldAuthoredDebatedFormulatedLecturedPresentedSolicitedClarifiedDefinedFurnishedListenedPromotedCollaboratedDevelopedHelpedProposedSpokeCommunicatedDirectedIdentifiedMarketedPublicizedSuggestedComposedDiscussedIncorporatedMediatedReadSummarizedCondensedDispatchedInfluencedModeratedReasonedSynthesizedConferredDistinguishedInteractedMotivatedReconciledTranslated
Creative sKills AbstractedCustomizedEstablishedInitiatedModifiedRevitalizedActedDesignedExploredInnovatedOriginatedShapedAdaptedDevelopedFashionedInstitutedPaintedSharedBeganDevisedFormulatedIntegratedPerceivedSetCombinedDirectedFoundedIntroducedPerformedSolidifiedComposedgeneratedInventedPhotographedSolvedConceptualizedDisplayedIllustratedLaunchedPlannedSynthesizedCondensedDrewImaginedMemorizedPublishedVisualizedCreatedEntertainedImportedModeledRevisedWrote
managementleadership sKills AccentuatedControlledEstablishedIncreasedOversawRestructuredAdministeredConvertedEvaluatedInitiatedPerformedReviewedAdvancedCoordinatedExecutedInspectedPlannedSalvagedAnalyzedCutExpandedInstitutedPresidedSavedAppointedDecidedFine-TunedLedPrioritizedScheduledApprovedDelegatedgeneratedManagedProducedSecuredAssignedDevelopedHandledMergedQuadrupledSelectedAttainedDirectedHeadedModeratedRecommendedStreamlinedChairedDoubledHiredMotivatedRecoveredStrengthenedConsideredEliminatedHostedNavigatedRecruitedSupervised
researCh sKills AnalyzedCritiquedExaminedObservedScannedBrandedDecidedExperimentedInspectedOrganizedStudiedCataloguedDetectedExploredInterpretedPerceivedSolvedClarifiedDeterminedExtractedInterviewedPublishedSummarizedCollectedDiagnosedExtrapolatedInventedRecognizedSurveyedCompiledDifferentiatedFormulatedInvestigatedSynthesizedComparedDocumentedgatheredLinkedResearchedSystematized
FinanCial sKills AdministeredAuditedCorrectedForecastedMeasuredReconciledAdjustedBalancedDecreasedIncreasedNettedReducedAllocatedBudgetedDetailedPlannedResearchedAppraisedComputedDevelopedProgrammedSolvedCalculatedDeterminedMaintainedPreparedRetrieved
Reacutesumeacute Action Words
helping sKills AdaptedAttendedDevelopedFamiliarizedMentoredRepresentedAdjustedCaredFurtheredMotivatedResolvedAdvisedClarifiedDiagnosedguidedPerceivedSafeguardedAdvocatedCoachedDirectedHelpedPreventedServicedAidedCollaboratedEducatedIntegratedProvidedSimplifiedAnsweredContributedEncouragedInsuredReferredSpokeArrangedCooperatedEnsuredIntervenedRehabilitatedSuppliedAssessedCounseledExpeditedLedRelatedSupportedAssistedDemonstratedFacilitatedListenedRendered
organizationaldetail sKills AccomplishedComparedExecutedLoggedProvidedRoutedAchievedCompiledFacilitatedMaintainedPurchasedScheduledApprovedCompletedFiledRecordedScreenedArrangedConfiguredFollowedMonitoredRegisteredStandardizedCataloguedCorrectedObtainedReservedSubmittedChartedCorrespondedgeneratedOperatedRespondedSuppliedClassifiedDispatchedImplementedOrderedRetainedSystematizedCodedDistributedIncorporatedOrganizedRetrievedTabulated
teaChing sKills AdaptedCommunicatedEmpoweredFocusedInstructedSimulatedAdoptedConductedEnabledguidedInventedStimulatedAdvisedCoordinatedEncouragedIndividualizedMotivatedTaughtBenchmarkedCounseledEnlightenedInfluencedPersuadedTestedBriefedCritiquedEvaluatedInformedSchooledTrainedClarifiedDecidedExplainedInitiatedShapedTransmittedCoachedDevelopedFacilitatedInstilledSharedTutored
teChniCal sKills AdaptedComputedDeterminedMaintainedRectifiedRestoredAppliedConservedDevelopedOperatedRe-designedSolvedAssembledConstructedEngineeredOverhauledRe-engineeredSpecializedAutomatedConvertedFabricatedPrintedRegulatedStandardizedBuiltDebuggedFortifiedProgrammedRemodeledStudiedCalculatedDesignedInstalledRebuiltRepairedUpgraded
manual sKills AssembledBuiltDroveMovedPulledSkilledBoundControlledFedOperatedTendedBentDrilledHandledPerformedRetooledWorked
Usethislistofverbstodescribeyourskillstoanemployerwhencreatingyourreacutesumeacutecover letter and application materials
12 College of Business | Career Success Guide
Reacutesumeacutes What Not To Do
ChrisConstantine
1800PolkAvenueCorvallisOR97331
2smart4ugmailcom
TELEPHONE(541)749-0000
objective
Tousemyskillsandexperienceinarewardingpositionwithyourcompany
education
osuBS in Marketing __
gPA375
Corvallis high schoolDiploma2009-2012
employment
Cafeacute yumm Assistant2008ndash2009
IescortedcustomerstotheirtablesandarrangedtheirseatingpresentedmenusandansweredquestionsaboutmenuitemsIhaveexcellentcustomerserviceskills
orgon state universityOfficeWorker2011ndashPresent
y Completedavarietyofwrittenprojectsandpresentedworkstatustosupervisor
gt Createdofficemanuals
gt Typedminutes
gt Wrotepamphlets
y Maintainedofficeschedulingandeventcalendars
gt Enteredeventsoncalendar
gt Enteredpersonwhoscheduleeventoncalendar
leadership
Iwasvicepresidentofsalesclublastyear
awards and recognition
Member sales Club
Member Finance Club
Computer skills
MicrosoftWord
1
23
4
56 7 8
910
1112
13 1415
1617
18
APPLYI Ng
When writing and formatting a reacutesumeacute consider the following sample and corresponding notes of what not to do
Integrity |Respect|Responsibility 13
1 Drawattentiontoyournamebyincreasingitsfontsizebyatleast2pointsmorethanthefontsizeusedthroughouttherestofthereacutesumeacute
2 AvoidcreatinganegativeimpressionUseyourstudentemailoraprofessionalemailwithyourfirstandlastname
3 Labelslikelsquotelephonersquoandlsquoemailrsquoarenotneeded
4 genericobjectivestatementsdonotcommunicateanythingmeaningfultotheemployerTheirpurposeistodemonstrateaclearcareergoalanduniqueabilitiesthattheapplicantwillbringtothepositionIfyouchoosetoincludeanobjectivestatementensureitiscustomizedtothepositionyourareapplyingfor
5 Centeringallreacutesumeacutesectionswastesvaluablespaceandcanmakeitdifficulttodiscernheadingsfromcontent
6 Spelloutthenameofyoureducationalinstitution
7 Usetheexactandunabbreviateddegreetitle
8 Includethegraduationyear
9 IncludegPAonareacutesumeacuteasapplicablegenerallyincludeitifitis30AccountingstudentsareexpectedtoincludegPA
10 Afteryourfirstyearofcollegeiscompletedremovehighschooleducationandexperiencefromthereacutesumeacute
11 Writeyourreacutesumeacuteinthirdpersonpoint-of-viewThismeansthereshouldbenopersonalpronouns(Imemyyouyour)inthereacutesumeacute
12 Descriptionsofworkperformedshouldbebulletedanddemonstrateresultsandcontributions
13 Proofreadyourreacutesumeacuteforspellingmistakes
14 Placethemostrecentexperiencefirstineachsection
15 Whilebulletsareanexcellentmethodofconciselyrepresentingexperienceusingatieredsystemofbulletsisconfusing
16 Usethespaceonyourreacutesumeacutemoreeffectivelybyrestructuringsentencesintosimplefacts Vice President Sales Club2014
17 PlacecorrectinformationineachsectionIftheinformationdoesnrsquotfitthesectiontitlerenamethesectionThissectioncouldberenamedldquoProfessionalAssociationsrdquo
18 ItisexpectedthatbusinessmajorswillbeabletouseMicrosoftOfficeprogramsOnlyincludesoftwareprogramsthatshowahigherlevelofcomputermastery
APPL
YINg
14 College of Business | Career Success Guide
Reacutesumeacute Samples
APPLYI Ng
M
atthew Sm
ith m
atthewsm
ithyahoocom
(503) 555-5555 2525 C
rystal Court Salem
Oregon 97304
______________________________________________________________________________ E
DU
CA
TIO
N
Oregon State U
niversity Corvallis O
regon
Expected June 2016
Bachelor of Science B
usiness Adm
inistration Marketing
Minor Entrepreneurship
MA
RK
ET
ING
PRO
JEC
TS
Market R
esearch Class Project
Spring 2014
Form
ulated and compiled data for inclusion in a statistical analysis report
Perform
ed relative analyses based on advertising models including radio television Internet
print brochures direct mail cam
paigns catalogs sales force efforts annual reports
With the cooperation of sales representatives conducted independent research on tw
o major
retailers to determine the effectiveness of several m
arketing strategies
Integrated findings into comprehensive m
arketing research reports
Brand M
anagement C
lass Project
Fall 2013
D
eveloped a proposal to create a brand identity for local non-profit
Responsible for the creation and preparation of the copy of brochure for youth guidance cam
p
Prepared branded slide show and video for m
arketing campaigns
WO
RK
EX
PER
IEN
CE
Ivey Performance M
arketing Public Relations Intern
Sum
mer 2014
R
esponsible for the research on the Spain and Am
erican metal trade
Prepared status report and presented in press release for several com
panies
Responsible for m
eeting with clients of various industries and com
pany cultures U
lta Beauty C
ampus R
epresentativeAm
bassador
2012-2013
R
esponsible for the representation of brand for new cosm
etic products on campus
W
orked with the advertiser to increase sales of cosm
etic products
Updated database by feeding the reports of the activities
D
esigned presentations and demonstrated the product on cam
paign promotions
AC
AD
EM
IC H
ON
OR
S amp A
CT
IVIT
IES
D
eanrsquos List ndash Spring 2012 Fall 2013 Winter 2014
M
arketing Club M
ember 2012-C
urrent
Am
erican Marketing A
ssociation Mem
ber 2013 - Current
CO
MPU
TE
R SK
ILL
S Social M
edia Facebook Twitter LinkedIn Pinterest Instagram
Google+ Y
ouTube Softw
are Adobe H
TML M
icrosoft Project
Nam
e Address
Phone Num
ber Em
ail address LinkedIn address
O
bjective This is an optional section of your resum
e outline Tell the employer the specific position in w
hich you are interested
Education
College City State Degree M
ajor honors expected graduation date O
nly list your college education (No High School) List Colleges in reverse chronological order (m
ost recent first) including study abroad
Summ
ary of Qualifications
Summ
arize your best selling point relevant experience skills and personal qualities U
se specific examples of w
hat you have done to showcase your skills
Experience
This is an important part of the reacutesum
eacute Here you can list your previous employm
ent history and other relevant experience including internship volunteer organizational leadership List in reverse
chronological order Think broadly ndash student involvement and m
ajor school projects are appropriate
Achievements
If you have any special achievements you w
ould like to announce you can use this section Exam
ples Awards scholarships presentations honors
Special Skills
If you have specific skills that relate to the position you can create a special skills section Skills can include fluency in another language and com
puter skills
References You should leave this section out altogether References are not required at this stage and stating the
ldquoreferences are available upon requestrdquo is assumed If you are applying for a position that asks for
references provide them on a separate sheet titled References
Additional O
ptional Sections You can add additional sections of your reacutesum
eacute outline such as Leadership Volunteering Comm
unity Involvem
ent or Honors Layout ndash The layout you choose depends on w
hat you want to em
phasize on your reacutesumeacute
Chronological layout focuses on employm
ent history Functional focuses on transferrable skills Font ndash Choose a com
mon font and m
edium range font-size betw
een 10-12 pt Decide how you w
ant to highlight section headings Som
e people use bold and a larger font size (14-18 pt) to highlight their nam
e on the reacutesumeacute
sample reacutesum
eacute outlinesam
ple reacutesumeacute highlighting Coursew
ork
Integrity |Respect|Responsibility 15
ANN
A MILLER
EDUCATIO
N
Bachelors of Science in Finance O
regon State University Expected Graduation
GPA 378 Fall 2015
SUM
MARY O
F SKILLS
Budget Developm
ent and Managem
ent ndash Three yearsrsquo experience streamlining and m
anaging organizational budget of local fast food franchise Financial Investm
ents ndash Participated in a student-led organization that actively manages a $12 m
illion equity portfolio on behalf of the O
regon State University Foundation
Leadership ndash Served as an elected mem
ber of Weatherford Hall Council governing activities and resolving
concerns of 2400 students
RELEVANT EXPERIEN
CE
Cafeacute Yum
m Corvallis O
regon 2012 ndash Present Assistant M
anager middot In cooperation w
ith owner m
anage organizational budget to serve a comm
unity of over 50000 people middot Participates in panel to interview
new em
ployees and produces weekly personnel schedule
middot Train approximately tw
o employees per m
onth resulting in new hires achieving a high level of com
petency in new
duties O
regon State Investment Group 2013-Present
Domestic Fund Portfolio M
anager middot Accountable for valuing and analyzing com
panies within dom
estic sector for possible investment
opportunities middot W
ork with team
of students to manage m
ore than $1 million of investm
ents Delta Gam
ma Sorority
Finance Chair 2013 ndash 2014 middot Collaborated w
ith other club mem
bers to execute philanthropy project to help local schools middot Responsible for m
anaging fundraising budget and goals of $5000 per term for local organizations
AW
ARDS amp RECO
GNITIO
N
M
ember Beta Gam
ma Sigm
a Honor Society 2013 - Present O
regon State University Deanrsquos List 2011 ndash Present
Recipient Outstanding Business Student of the Year 2013
CO
MM
UN
ITYLEADERSHIP INVO
LVEMEN
T
Relay for Life 2010-Present
W
eatherford Hall Council 2013 ndash Present
Boys amp Girls Club 2013 ndash 2014
Am
erican Red Cross 2011 ndash 2012
1418 Grant Street C
orvallis OR
97330 | (541) 737- 6789 | amiller
onidoregonstateedu | ww
wlinkedincom
inannamiller
JOSEP
H H
ERN
AN
DEZ
14188 Campus W
ay | Corvallis OR 97330 | (541) 123-4567 | jhernandez
onidoregonstateedu
OB
JECTIVE
Educated business information system
s professional with four years training and experience seeking position w
ithin the Inform
ation Technology field
EDU
CATIO
N
Oregon State U
niversity Bachelors of Science in Business Inform
ation Systems Expected 2015
GPA
367 W
OR
K EX
PER
IENCE
Daim
ler Information System
s Intern
Portland O
R
June 2013 - Decem
ber 2013
Provided front-line inform
ation technology support for a company of 20000 em
ployees in more than three
geographic markets
M
aintained exceptional standards of customer service receiving recognition from
clients and vendors for quickly resolving IT issues
W
orked with a team
to perform process analysis on data w
arehouse systems thereby decreasing custom
er w
ait time by 10
Maxim
Staffing Adm
inistrative Assistant
Portland O
R
January 2011 ndash September 2012
M
aintained accurate digital records for an average of 400 calls per day continually met or exceeded daily
goals
Assisted w
ith planning and carrying out events for a staff of 60 people
Regularly created documents designed m
arketing materials and produced w
eb content using Microsoft
Office Suite and A
dobe Suite software
Server Aqua
Corvallis O
R July 2010 ndash January 2011
Recognized for polite helpful and courteous custom
er care
Utilized com
puter to check work schedule com
plete time sheets and m
onitor online customer evaluation
forms
Ensured accuracy w
hen operating cash register and assisting with inventory control and ordering
COM
PU
TER SK
ILLS
Process Analysis
HTM
L Com
puter-based Auditing
Data W
arehouse Systems
JAV
A
Data M
ining
SQL
TCPIP E-Business Concepts
ACTIV
ITIES
Volunteer Elementary School A
sthma Prevention Program
Corvallis
2012 ndash 2013 Inform
ation Systems Tutor O
regon State University Corvallis
2011 ndash Present
APPL
YINg
sample Functional reacutesum
eacute sam
ple Chronological reacutesumeacute
16 College of Business | Career Success Guide
APPLYI Ng
Jessica Chen
987 Southwest 2
nd Street bull Corvallis OR 97333 bull (541)123-4567 bull jessicachen
gmailcom
EDU
CATION
O
regon State University
Anticipated July 2016 Bachelor of Science Business Adm
inistration Managem
ent Bachelor of Science Business Adm
inistration International Business Aarhus School of Business U
niversity of Aarhus
Fall 2015 Study Abroad
W
ORK HISTO
RY Best Buy Sales Consultant
January 2013 ndash August 2014 Salem
OR
Ensured excellent custom
er service by offering technological solutions to individual and corporate custom
ers and responding to client phone requests
Met or exceeded com
pany quarterly sales quotas by 10 ndash 15
Adhered to com
pany policies as written in Em
ployee Policy Guide
Safeway Courtesy Clerk
January 2012 ndash Decem
ber 2012 Corvallis O
R
Helped customers feel valued by quickly fulfilling client requests and thereby reducing w
ait times
Assisted approxim
ately 150 customers per day w
ith transporting purchases to their cars
Monitored shelves and restocked product w
hen levels decreased below 50
capacity
LEADERSHIP EXPERIENCE
Student-Athlete Oregon State U
niversity Wom
enrsquos Rowing
2012 ndash Present
M
aintained high level academic perform
ance and developed time m
anagement skills w
hile training or com
peting six hours per day during the school year
Collaborated with team
mem
bers from diverse backgrounds in order to com
pete in Pac- 12 Rowing
Championships
Student Coordinator Oregon State U
niversity Earth Day of Service
2012
Planned an eight hour service project in conjunction w
ith Corvallis Parks and Recreation
Supervised over 100 volunteers removing invasive plant species at Dunaw
i Creek Boardwalk natural
area CO
MM
UN
ITY amp CAM
PUS IN
VOLVEM
ENT
M
ember O
regon State University Finance Club 2014 ndash Present
M
ember O
regon State University M
anagement Club 2013 ndash Present
Volunteer Jackson Street Youth Center 2012 ndash 2014
Coach Corvallis City Youth Baseball 2011 - 2013
LANG
UAG
ECOM
PUTER SKILLS
Fluent in M
andarin
Proficient in Adobe Creative Suite AW
ARDSHON
ORS
O
regon State University Honor Roll 2012-2014
Bernie Newcom
b Scholarship 2012-2014
CLIN
T R W
ILLIAM
S crw
illiams
gmailcom
(541) 123-4567 w
ww
linkedincominclintrw
illiams 2200 South G
arfield Street Corvallis O
R 97330
PR
OFESSIO
NA
L SUM
MA
RY
Goal-oriented high-energy supply chain m
anagement professional w
ith five years experience solidifying business relationships and stream
lining data processes in the public sector Adept at procurem
ent logistics and transportation com
modity m
anagement and finance H
ighly effective trainer and staff motivator com
mitted to
collaboration quality productivity and efficiency Sales amp
Operations Planning
Business Developm
ent Planning amp
Logistics
Inventory Managem
ent C
ontract Adm
inistration C
omm
unications amp N
egotiations
Business Leadership C
APEX
Managem
ent Process Im
provement
ED
UC
ATIO
N
Oregon State U
niversity Corvallis O
R
Expected July 2017
Masters of Business A
dministration in G
lobal Operations
362 G
PA
Oregon State U
niversity Corvallis O
R
July 2010
Bachelors of Science in Accounting
387 GPA
RELEV
AN
T EXP
ERIEN
CE
Horizon R
estoration Portland OR
August 2010 - Present
Operations M
anager
Developed business strategy through a com
prehensive analysis of financial and operational key perform
ance indicators while accounting for variance and em
ployed plan through inclusive team
goal setting
Implem
ented a system of process im
provement through collaborative perform
ance evaluations and results-focused goal setting for seven project m
anagers
Created and presented quarterly business unit analysis to com
municate com
pany performance trends
and achievement of benchm
arks
CB
S Interactive Portland OR
June 2010 ndash August 2010
Business amp Finance Intern
C
alculated liquidity solvency and profitability ratios for Pacific Northw
est division of the company
W
orked with a team
to identify research and document key variances for M
IS projects
Identified and assisted in the correction of inconsistencies in process or accounting treatment
resulting in a reacquisition of $30000 in funds for materials
A
ssessed with the preparation of m
onthly financial presentations decks financial dashboards metric
analysis and rate volume analysis for the departm
ent
CO
MM
UN
ITY INV
OLV
EMEN
T
Habitat for H
umanity Portland O
R
2014
Assisted w
ith connecting agency to sponsors thereby raising over $400000 in materials for new
hom
es
Constructed three hom
es with C
BS Interactive Habitat for H
umanity Team
Mercy C
orps Northw
est Corvallis O
R
2008 ndash 2010
Partnered w
ith the Asian Pacific N
etwork of O
regon to operate a food drive benefitting 25000 clients
Served as a m
ember of the O
regon Asset Building C
orps to introduce sustainable change among low
-incom
e comm
unities recruit comm
unity volunteers and establish sound fiscal policies
sample Chronological reacutesum
eacutesam
ple Combination reacutesum
eacute
Integrity |Respect|Responsibility 17
Portfolio Development
Compiling a portFolioThroughoutyourindustryandacademicexperiencesyoushouldcompilesignificantworktoincludeinyourprofessionalportfolioOnceyoubegindevelopingtheportfolioyoucaneasilyaddadditionalworkthatappropriatelyrepresentsandshowcasesyourskillsandqualifications
weB portFoliosWebportfoliosarehostedonlineandareaninteractivewebpageThebiggestbenefitofawebportfolioisitsaccessibilityEmployerscanaccessthewebportfolioatanytimebyvisitingthewebportfoliorsquoswebaddressSeveralonlinesitesallowstudentstocreateandhostattractiveprofessionalportfolioswixcom weeblycom sitesgooglecom styleportfolioscom coroflotcom
PortfoliosareanessentialjobsearchtoolfordesignmajorsAportfolioisacollectionofdocumentsandotherworksamplesorganizedinsomeformofcaseorbinderThepurposeistoshowcaseyourqualitiesandskillsasajobcandidateKeepinmindthataprofessionalportfolioshouldcontainonlyyourbestworkthatisrelevanttothepositionfield you are applying for
APPL
YINg
18 College of Business | Career Success Guide
y RemembertoshowprocessCreateseveralpagesforeachprojectthatshowshowyouprogressedfrombeginningtoendMakesurethearrangementofyourimagesanddiagramsareorganizedonyourpagesothereisanaturalflowanditrsquoseasytofollow
y SomeprojectsmaybeverytactileYoumaywanttoreproducetheseprojectstoincludeonyourpageorconsiderbringingthesephysicalprojectstoyourmeetingiftheemployerwantstoseeyouractualwork
y RemembertoincludereflectionstatementswitheachprojectthatgivenecessarybackgroundforthereaderAddinformationaboutwhytheprojectwascompletedchallengesyouovercamesuccessfullywhatyoulearnedandwhatskillsyoumasteredAddpertinentdetailsabouttheprojectDescribetheinspirationbehindtheproject
Professionalartifacts
Self-directedartifacts
Closingpagethankyoupage
hard Copy portFoliosDevelopingahardcopyportfolioinvolvescreatingadigitalportfoliothatisthenprintedandinsertedintoahardcopycaseYoucanuseanycomputerprogramyouarecomfortablewithtodevelopyourportfoliopagesPowerpointandAdobeInDesignPhotoshoparecommonlyused
step 1 planning
Decidewhatprogramyouwillusetodesigndevelopyourportfoliopages
DecideonsizeofpagelayoutandsizeofportfoliocaseCommonsizesare85X11rdquo11X14rdquoor11X17rdquoIfyouhavealotoflargeprojectswithsmalldetailsalargercasewillbemoreappropriateChooseacasethatyouarecomfortablewithcarryingandpresenting
step 2 selecting
SelectwhichportfolioartifactsyouaregoingtoincludeinyourportfoliofromthefollowingthreecategoriesChoosenomorethan10artifactsAimforqualityratherthanquantityincludeonlyyourbestwork y academicIncludeyourmostsuccessfulcourseprojectsfromyourcoursework
y professionalReacutesumeacutelettersofrecommendationprofessionalexperienceshownvisuallyperformanceevaluations
y self-directedAnyreproducedworkorworkdoneonthesideawardsscholarshipsleadershipdocumentationvolunteerworkartwork
OnceyoursquoveselectedwhichportfolioartifactsyouwanttoincludeconvertallworkintodigitalformatForphysicalpiecestakephotosoftheworkForflatpiecesscantheworkForyoursignificantexperiencescapturewithphotographs
step 3 organizing
ThenextstepistodevelopyourportfoliooutlineDecidewhereeachartifactisgoingtobeincludedConsiderthefollowingpageorder
intro pageThispageintroducesyouItshouldconsistofyournametitlemajorandbrandmarkTableofcontentsListskeypagesinyourportfoliowithpagenumber
design philosophypurpose statement Thiscantakemanyforms(designphilosophyprofessionalstatementbioaboutmepersonalcatchphrasecareerobjectiveetc)
reacutesumeacuteItcanbeaPDFofyourhardcopyreacutesumeacuteorthesamecontentinanewlayout
divider pagesIncludedividerpagesthatintroduceeachsectionofyourportfolioy AcademicprojectsChoose3-5keyacademicprojectsStartwiththemostrelevantones
y EachprojectcantakeupafewpagesRememberthesepagesaregoingtobeprintedsomakesureyoudonrsquotcramtoomuchononepage
Portfolio Development
APPLYI Ng
Integrity |Respect|Responsibility 19
step 4 designing
IncorporatethebasicprinciplesandelementsofdesignwhencreatingyourpagelayoutsConsidertheruleofthirds(thirdblankspacethirdtextthirdvisual)
CreatingabrandmarkAbrandmarkisavisualpresentationofyouasyourownbrandThiscanbeasymbollogoiconorrepetitivevisualelementthatispresentedthroughoutyourportfolioBybrandingyourselfyouarecreatingaperceptionaboutwhoyouareandthequalityofworkyoucanproduceBesureyourbrandmarkisvisibleoneverypageandeachpagerepresentsaclearconsistentbrandidentity
REMEMBERYourportfoliodesignshouldbeconsistentwithyourbrandpackage(whichincludesyourreacutesumeacutecoverletterbusinesscardandwebportfolio)Thegoalistohaveaconsistentbrandidentityinallyourwork
step 5 printing
TimetoprintandputitalltogetherOnceyourportfolioiscompletebesuretopracticehandlingitandpresentingyourpages(especiallyifyouchosethelargerportfoliocase)
AnadditionalstepistocreatealeavebehindportfolioforemployersForexamplean85X11rdquoreprintofyourpagesthatareboundtogethercanbeleftbehindwithemployersYoucanalsosaveyourworkonaCDandleaveitbehindMorecommonlyyoucandirectemployerstoyourwebportfolio
PrintingisavailableatOSUStudentMulti-MediaServices(theyscanandprintstudentportfoliopagesfreeofcharge)CorvallisCustomorFedExPortfoliocasescanbepurchasedatportfolios-and-art-casescomorfromotheronlinesources AP
PLYINg
KNOWYOURAUDIENCEThegoalofyourportfolioistoshowyouFITwithintheorganizationyouaretargetingIfthecompanyyouaretargetingisknowntobeinnovativetrendyandfashion-forwardyourportfoliostyleshouldalsobeIfthecompanyismoretraditionalandformalyourportfoliostyleshouldreflectthesamestyle
20 College of Business | Career Success Guide
Cover Letter
Your Street AddressCity State ZIP
Date
First and Last Name of PersonTitleCompanyStreet AddressCity State ZIP
Dear MrMs Last Name
Opening paragraph In the first paragraph state the reason for the letter the specific position you are applying for and indicate how you heard about the position
Second (and possibly third) paragraph Use the next one to two paragraphs to explain why you are interested in the position and the company Use specific examples to show how you are qualified for the position If you have had relevant work experience point out the specific achievements or unique qualifications from those roles If you have experience in your academic classes such as class projects use those examples as well
Closing paragraph The last paragraph should include your desire to personally interview for the position You should also refer the reader to your reacutesumeacute which summarizes your experience and qualifications Close your letter with a statement that will encourage the company to respond
Sincerely
Your Signature
Your NameEnclosure
tips1 CustomizeMakesureeachcoverletteristailoredspecificallytothepositionyouareapplyingfor
2 Be positive TelltheemployerabouttheexperiencesyouhavethatmatchtherequiredqualificationsforthejobDonothighlightqualificationsyoudonothave
3 Be conciseThisisnevertobelongerthanonepage
4 Be honest Donotembellishyouraccomplishmentsskillsorqualifications
5 FormatMakesurethatthefontstylesizeandcolorareuniformforpresentation
6 proofread ThecoverletterisoftenthefirstsampleofyourwritingthatanemployerseesMakesurethatyouproofreadforspellinggrammaticalandpunctuationerrors
APPLYI Ng
The purpose of a cover letter is to introduce yourself and show how your backgroundfitstheparticularpositionandoremployeryouareapplyingtoItprovidesanopportunitytoexpandonpointsfromyourreacutesumeacutethatyoufeelareespeciallynoteworthyorspecifictothejobdescriptionThisisalsowhereyoushouldexplainanythingodd(gapsintimelinelowerGPAetc)
Integrity |Respect|Responsibility 21
AreferencesheetisusedtosharealistofpeoplewhocanelaborateonyourexperienceandskillstopotentialemployersReferencesarenotpartofyourreacutesumeacuteThisisaseparatedocumentPeopletoconsiderhavingonthislistcaninclude
y Pastemployers(bosses)y Professorsy Advisors
a Few things to notey Usethesameheadingasinyourreacutesumeacutey Keepthelistto3-4individualstotaly Theindividualsshouldknowenoughaboutyoutobeabletospeaktoyourcharactery Youshouldchoosethosewhowillpositivelyreflectyourskillsandabilitiesy Askpeoplepermissiontobeareferencepriortoaddingthemtoyourlisty Donotusefriendsorfamilymembersuseonlyprofessionalreferences
References
Your NameAddressPhone numberEmailLinkedIn Address
References
NameJob TitleCompanyAddressPhone numberEmail address
NameJob TitleCompanyAddressPhone numberEmail address
NameJob TitleCompanyAddressPhone numberEmail address
APPL
YINg
22 College of Business | Career Success Guide
Follow up with interviewer(s) send a thank you letter that restates your skills and interest in the company within 24 hours of the interview
intErviEWinGresearch the employer to prepare for your interviewa Current newsb employer initiativesc position you are applying ford Company strengths weaknesses opportunities
and threats (swot analysis)
prepare five or more stories using the star method (see page 24)
make a great impression Be on time dress professionally make eye contact give a firm handshake be positive confident and listen to what the representatives have to say
always ask questions about the employer and position make sure you are not asking about things easily found on their website again do your research also avoid asking about salary and benefits
Integrity |Respect|Responsibility 23
traditional interview Thistypeofinterviewincludesbroad-basedquestionstoseeifthecandidatehastheskillstoperformthejobandtodeterminewhetherornottheyareafitforthecompanyBepreparedtoanswertraditionalinterviewquestionsinastraightforwardmanner
y Whydidyouchooseyourmajory Tellmeaboutyourself(keepthisto2-3minutes)y Whatareyourstrengthsandweaknessesy Whydoyouwanttoworkhere
Behavioral interview
BehavioralinterviewsarebasedontheideathatpastbehavioristhebestindicatoroffutureperformanceManycompaniestodayusethistypeofinterviewQuestionsforbehavioralinterviewsusuallystartwithldquoTellmeaboutatimewhenrdquoWhenansweringandpreparingfortheseinterviewsfollowtheSTARformatonpage24
Case interview CaseinterviewsaretypicallyusedbyconsultingcompaniesinvariousindustriesaswellasbankingandfinancialfirmsThisspecifictypeofinterviewisleveragedtotestthecandidatersquosanalyticalcommunicationproblemsolvingandadaptabilityskillsetsTypesofcaseinterviewsincludewrittencasesbusinesscasesandbrainteasers
phone interviewAphoneinterviewisusuallythefirstinterviewmanycompaniesuseasascreeningprocessforcandidates Hereareafewtips
y UsealandlinewhenpossibleIfyouuseacellphonemakesureyouareinaquietareawithgoodreception
y Providedetailedandspecificanswersjustasyouwouldinpersony Beprepared
video interviewIfyouareinterviewingwithacompanyandareunabletotraveltothesiteavideointerviewmaybearranged
y Dressprofessionallyasyouwouldforanon-siteinterviewy PracticebyrecordingyourselforutilizetheCSCresourcesy Chooseaquietareatointerviewwhereyouwillnotbedisruptedy giveyourselfplentyoftimetosetupequipmentsothatyouarereadytogoatinterviewtime
y Whenspeakingfocusyoureyesonthevideocameranotonyourscreensothatyouappeartomakeeyecontactwiththeinterviewer
inFormational interview Readaboutinformationalinterviewsonpage7
Types of Interviews
INTE
RVIEW
INg
SuccessfullymanaginganinterviewiskeytogettinganyjobTheinterviewprovidesemployerswithanopportunitytogettoknowyourpersonalityandtocloselyexamineyourverbalcommunicationskillsWhatyousaymdashandhowyousayitmdashiscriticaltoanemployerrsquosassessmentofyourldquofitrdquowithacompanyNonverbalbehaviorduringinterviewsisalsoaformofcommunicationAninterviewisanaturallyanxietyproducingsituationInordertodoyourbestmakesureyouprepare and practice Below are several different types of interviews you may experience
24 College of Business | Career Success Guide
Behavioral interview example ldquoDescribeatimewhenyouhadtosolveaproblemrdquo
STAR Method
SitUatiOnDescribethesettinginwhichyourexampletakesplaceWhatwasthesituationWhatwereyoudoingWhowereyouworkingwithWhatwereyouworkingon
Answer ldquoDuring my role as an intern at Company X I was responsible for managing all of the details for events and supervised a group of five for hosting eventsrdquo
taSKExplaintheldquoproblemrdquoandwhatyouneededtoaddressWhatwasthegoalyouwerestrivingforOrtheproblemyouweretryingtosolve
Answer ldquoAfter reviewing past reports I found that event attendance had dropped by 20 over the past few years I wanted to make sure that we brought attendance back uprdquo
aCtiOnTalkthroughthespecificstepsthatyoutookinordertoaddressthetaskathandDemonstrateandmentionskillsthatyouutilizedWhatdidyoudotoresolvetheproblemorreachyourgoal
answer ldquoFirst i collected feedback from past attendees and vendors by sending out a survey i used this to design a new approach that would be more effective in promoting our eventrdquo
rESULtExplainhowyouractionscontributedtotheoverallresultHowdidthestoryendWhatdidyoulearnfromthisexperienceIncludeconcretequantifiabledatatoprovidespecificdetailsinyourresponse
Answer ldquoThe company was able to use the new plan to host a new event By utilizing my strategies we raised attendance by 30 in the first year I learned that it is important to continually adapt strategies to increase participationrdquo
INTERVIEWI Ng
Integrity |Respect|Responsibility 25
leadershipy givemeanexampleofatimewhenyousuccessfullymotivatedotherpeopleunderchallengingcircumstances
y Describeasituationwhereyouusedpersuasiontosuccessfullyconvincesomeonetoseethingsyourway
y givemeaspecificexampleofsomethingyoudidthathelpedbuildenthusiasminothers
Commitment to tasKy Tellmeaboutatimewhenyoufailedtoachievethestatedobjectivegoalinaworkoreducationalsituation
y Tellmeaboutatimewhenyoucompletedaprojectwithminimaldirection
y givemeanexampleofanimportantgoalyouhadtosetandtellmeaboutyourprogressinreachingthatgoal
y Tellmeaboutatimewhenyouhadtogoaboveandbeyondthecallofdutyinordertogetajobdone
proBlem solvingy Tellmeaboutatimewhenyoumadeadecisionanditendedupbeingadisaster
y giveanexampleofatimewhenyouhadtoberelativelyquickincomingtoadecision
y givemeanexampleofatimewhenyouusedyourfact-findingskillstosolveaproblem
y givemeaspecificexampleofatimewhenyouusedgoodjudgmentandlogicinsolvingaproblem
CommuniCation sKillsy Tellusaboutthelastpresentationyouconductedy Tellusaboutatimewhenyoufacilitatedadiscussionthatgotofftrackmdashhowdidyouhandleit
y Tellmeaboutatimewhenyouhadtouseyourpresentationskillstoinfluencesomeonersquosopinion
y Describeatimewhenyouhadtouseyourwrittencommunicationskillstogetanimportantpointacross
Common Interview QuestionseduCationgoals
y Whathasbeenyourrolewithineachoftheextracurricularactivitiesthatyouparticipated
y Howdoyouthinkyouwilluseapplyyourdegreeinyournewjob
y Whataccomplishmentsareyoumostproudofy WehaveaverycompetitivecandidatepoolforourcompanySellmeonwhyyoushouldbeselected
y Howorwhydidyouchooseyourmajory IsyourgPAagoodreflectionofyourperformanceinschool
y Whattypeofpositionareyouinterestediny Whattypesofcampusactivitieshaveyouparticipatedin
teamworKgroup proJeCts y Tellmeofatimewhenyoudisagreedwithateammemberormanager
y Tellmeaboutatimewhenyourealizedinthemiddleofaprojectthatthingswerenotgoingasplannedmdashwhatdidyoudo
y Tellmeaboutasituationwhereyouknewyourboss(oranotherteammember)waswrongyouwererightandhowyoudealtwiththesituation
y Tellofatimewhenyouworkedwithacolleaguewhowasnotcompletinghishershareofthework
y Tellmeaboutatimewhenyouhadadisagreementwithateammemberorcoworker
strengths and weaKnessesy TellmeaboutatimewhenyoushowedpoorjudgmentHowdidyouresolvethissituation
y TellmeastoryofatimeyoudisappointedamanagerorteammemberWhatlessondidyoulearnfromtheexperience
y giveanexampleofhowyouhavebeenabletomotivateyourselftoactionwhenyoujustdidnrsquotfeellikedoingaparticulartask
INTE
RVIEW
INg
26 College of Business | Career Success Guide
Follow-UpFollowupafteraninterviewbysendingathankyoulettertothoseyouinterviewed with within 24 hours You can send a letter through the mail or byemailEmailisthebestwaytoensureitisreceivedinatimelymannerSending a thank you letter through the mail is more formal and appropriate
Applicantrsquos Current AddressCity State ZIP Code
Date of Writing
Ms Jane DoeTitleOrganizationStreet AddressCity State ZIP Code
Dear Ms Doe
1st Paragraph Express appreciation for opportunity mention location and date of interview or meeting make a positive statement about your interest in the organization
2nd Paragraph Emphasize a specific point which will make you stand out in the employerrsquos memory supply any additional information which was omitted from the interview
3rd Paragraph Close with additional appreciation make a positive statement about your qualifications for the position
Sincerely
(your name signed)Type your name
INTERVIEWI Ng
Integrity |Respect|Responsibility 27
Negotiating
CongratulationsAllofyourhardworkhaspaidoffandnowyouhaveajoboffer Here are a few tips when considering the offer
read itThefirststeptoapproachingajobofferistocarefullyreadallofthematerialsentThisincludestheemailtheformaloffer(typicallyaPDFattachedtotheemail)anyotherattachmentsandallrelevantlinksMakesureyouclearlyunderstandy Salary(orhourlywage)y Locationy Startdateandenddate(inthecaseofinternships)y Expensescoveredy Benefits(probablynotincludedinaninternshipoffer)y Contactsy Datetoacceptofferby
write BaCKThenextstepistosendanemailtoyourcontactthankingthemforextendingtheofferConfirmthatyouwillhavearesponseforthembeforethedateindicatedontheofferAtthispointifthereareanyunclearpointsontheofferdonrsquotbeafraidtoaskquestionsinyourresponse
salary negotiatingBeginthenegotiationprocessbyaskingifthejobofferisnegotiableIfyouhaveapreviouslyestablishedlineofcommunicationwithyourcontactthroughthephonegiveherhimacalltoaskhowmuchflexibilitythecompanyhastodiscusssalaryOnceyouhavedeterminedthatitcanbeadjustedthroughnegotiationsdoyourhomeworkHaveagoodsoundreasonfornegotiatingBelowaresomeoftheresourcesthatwillhelpyouestablishanappropriatesalaryrangey NACESalarySurveyTheNationalAssociationofCollegesandEmployers
(naceweborg)producesquarterlysurveysofentry-levelsalaryYoucanusetheNACESalaryCalculatortoestablishasalaryrangebasedonoccupationeducationandlocation
y BureauofLaborStatistics(blsgovblsblswagehtm)TheBLSproducessalarydataonastateregionalandnationallevel
aCCept or deCline the oFFerBynowyouhavethoroughlyreviewedtheofferandconsideredwhetheryoufitwithinthecompanyandthepositionRegardlessofwhetheryouareacceptingordecliningtheofferbesuretodosobothverballyandinwriting
INTE
RVIEW
INg
28 College of Business | Career Success Guide28 College of Business | Career Success Guide
BUSinESS EtiqUEttE
employers rate candidate skills - in order of importance
ability to communicateability to work in a team structureability to make decisions and solve problemsAbilitytoplanorganizeandprioritizeAbilitytoobtainandprocessinformationAbilitytoanalyzequantitativedataTechnical knowledge
Computer proficiency
Abilitytocreateandoreditwrittenreports
Abilitytoinfluenceothers
SourceJobOutlook2013NationalAssociationofCollegesandEmployers
Integrity |Respect|Responsibility 29
BUSinESS EtiqUEttEWhether you are in an interview responding to an email or talking on the phone it is importanttokeepallcommunicationmdashbothverbalandnon-verbalmdashprofessionalTherelaxed tone and correspondence used with friends is not the same as professional communicationatworkorwithbusinessprofessionalsHerearesometipsmakesureyourcommunicationmeetstheprofessionalstandard
Professional Communication
emailing1 include a clear and brief subject line
YoudonrsquotwanttomaketheotherpersonguesswhatyourmessageisaboutThesubjectlineisoftenthedecidingfactorwhetheremailgetsreadordiscardedMakesureyoursubjectlineisclearconciseanddirect
2 always re-read before sendingMakesureyouproofreadyouremailsbeforesendingthemeliminatinganyerrorsthatyourmessagemaycontainandcheckingthetoneoftheemailYouwanttogiveagoodimpressionwhileclearlycommunicatingtheintentofthemessage
3 use a professional email addressIfyouwanttobetakenseriouslyuseanemailaddressappropriateforthejoborpositionWhatmayseemlikeafunnyaddresstoyouandyourfriendsislikelyinappropriatefortheworkplaceandwillbelookeddownuponbypotentialemployers
ETIQ
UETT
Enon-verBal CommuniCation Youmayhaveperfectedyouranswerstointerviewquestionsbutmuchofthefirstimpressionyoumakewillbebasedonnon-verbalcommunicationy Makeeyecontactwiththeinterviewery Afirmhandshakewillexudeconfidenceandcapabilityy Situpstraightwithfeeteitherflatonthefloororanklescrossedy Leanforwardslightlytoappearinterestedandengagedy Relaxyourshouldersy Smileandnodwhilelisteningy Donrsquotcrossyourarmsy Ifyouneedtodosomethingwithyourhandsinterlockyourfingersandholdthem
looselyinyourlaporholdapenandanotepady Donrsquotfidgetoruseexcessiveaggressivegestures
phone Calls and voiCemail1 identify yourself quickly Youdonrsquot
wanttoleavetheotherpersonguessingwhoitisStateyournameandwhereyouarecallingfromtogivecontextforthephonecall
2 have an appropriate voicemailYourvoicemailshouldbeeasytounderstandandappropriateforallcallersStateyourfullnameandphonenumberwithabriefmessageThismayoftenbesomeonersquosfirstimpressionofyousomakeitprofessional
3 Be preparedHaveanotepadandpenreadyfornotesorphonenumbersyoumightneedtojotdownAlsobereadytoaskquestionstoavoidawkwardsilencesinthecallWhencallingoutmakesureyouusedirectcommunicationsothepointofthecallisquicklyunderstood
4 slow downSinceinterviewersareareunabletoreadyourfacialexpressionsandbodylanguageitisimportanttoslowdownyourvocalratetoallowthemtounderstandexactlywhatyouaresayingYouwillalsosoundmoreconfidentandprofessional
5 practice ending your phone callEndingaphonecallcanbeawkwardsopracticehavingaconcisegoodbyeItissuggestedthatyouthanktheinterviewersfortheirtimeandsummarizeanyactionsyouwilltakeafterthecallTrynottoprolongyourgoodbye
4 mind your mannersRemembertherulesyouweretaughtwhenyouwereyoungersuchassayingpleaseandthankyouUsingthesewordsinyouremailswillmakeyousoundmoreprofessionalandrespectfulAddresseveryoneusingthepropertitlesuchasMrMsorDrAtitleisasignofrespectandshouldbeuseduntilyouareotherwiseinstructed
5 respond in a timely manner Respondingwithin24hoursisconsideredproperetiquetteevenifyoujustreplytoacknowledgetheemailandwillgetbacktothemlaterThisshowsyouhavereadtheemailandarebeingproactive
6 avoid using exclamation points WhenwritingaprofessionalemaildpnotoveruseexclamationmarksandboldedwordsWriteyouremailasifyouwerewritingaformallettertosomeoneanduseexclamatorylanguageandsymbolssparinglyEmoticonsorsmileyfacesareneveracceptableinprofessionalemailsLeavethoseforfriendlycommunicationonFacebookortextmessageswithfriendsandfamily
30 College of Business | Career Success Guide
Networking
tips For networKing suCCess1 play the student cardAlumniandothercontactsaremorelikelytowanttohelpyouwhileyoursquorestillastudentIfyouwantto
pickthebrainofsomeonewhoworksintheindustryorrequestaninformationalinterviewnowisthetimetodoitgrowtheserelationshipswhiletherersquosnopressuresothosecontactswillwanttohelpyouwhenyoutransitiontotheworkworld
2 use your friendsrsquo parents as resourcesTheyrsquovegotdecadesofexperienceandareprobablywillingtosharetheirexpertisewithyoumdashandmaybeeventheircontactsStudentstendtooverlooktheirparentsrsquofriendswhenitcomestonetworkingbutparentsareoftenwellconnectedorknowpeoplewhoareAlsolooktorelativesandfamilyfriends
3 get out of the bubbleYoucangetaheadbynetworkingoffcampusLeveragetheCareerSuccessCenterrsquosoff-campusnetworkingopportunitiesCheckoutconferencesinyourfieldoryourlocalChamberofCommerce
4 use linkedinDonrsquotavoidusingLinkedInuntilaftercollegeUseitnowtotrackthenetworkyoursquorebuildingLinkedInrecentlylaunchednewoptionsforstudentsthatmakeiteasytounderstandthisnetworkThereisevenatooltofindalumnifromyouruniversity
5 use twitter strategicallyWhileLinkedInistheprofessionalsocialnetworkTwittercanbeevenmoreusefulforconnectingwithpeopleyouwanttoknowMakealistofpeopleinyourindustrywhoyoulookuptoandusethenetworkstrategicallytoconnectwiththemLikeLinkedInTwittercanhelpyoutakethesestrategiestothenextlevelbecauseitprovidesanopportunitytokeepintouchwiththenetworkyoursquorebuilding
6 get an internshipThisisthemostobviousoptionbutitcanrsquotbeoverstatedThevalueofaninternshipistremendousbothintermsofskillsandcontactsEmployersoftenhirefull-timeworkersfromtheirinternshippoolwhichmeanshavinganinternshipputsyouaheadofotherjobseekersInadditiontogivingyoureal-lifeexperiencetoputonyourreacutesumeacuteaninternshipputsyouineyesightofpeoplewhoworkinyourfieldofchoiceandtheyaremorelikelytothinkofyouwhenjobopportunitiesarise
ETIQUETTE
OneofthebestwaysoffindingajobistonetworkNetworkingisasuccessfultechniqueinfindingyourfirstinternshiporjoborthroughoutyourentirecareerYoumaynotrealizeitbutyoualready have a network Faculty family and friends may not have a jobforyoubuttheymayknowsomeonewhodoesorhaveusefulinformationaboutacompanyforwhichyouwouldliketoworkNetworkingcanhelpyou
y Learnaboutjobsthatarenotpubliclyadvertised y Learnaboutanemployerrsquoscultureandexpectations y Sharejobleads y Gather information to help you decide if a career is right for you
Integrity |Respect|Responsibility 31
Elevator PitchIfyoursquorelookingforajoboneofthefirsttasksonyourto-dolistshouldbecraftinganidealldquoelevatorpitchrdquoItrsquosthe30-secondspeechthat summarizes who you are what you do and why you are the perfectcandidateYoushouldbeabletogiveyourelevatorpitchatanytimefromajobinterviewtoacocktailpartyconversation
putting together your elevator pitChy Aquickintroduction(namecollegemajor)y Whatareyourcareergoalsy Experience(relevanttoyourgoals)y Whatcanyouoffer(skillsandhowyouwouldbenefitanorganization)
tipsy Keepitshortandsimpley Maintaineyecontacty Haveafirmhandshaketosignalconfidencey Researchthecompanyyoutalkwithy Smilemdashshowyourenthusiasmy Practicepracticepractice
intro
goals
experience
fit
ETIQ
UETT
EImpact Your Future
Complete your reacutesumeacute with a graduate business degree Learn from globally conscious business leaders and renowned faculty Gain career confidence through experiential learning Become part of a distinguished business and alumni community
businessoregonstateedumba 541-737-5510 OSUmBaoregonstateedu
Our Oregon State MBA alumni are leaders thoughtout the stateJoin them
32 College of Business | Career Success Guide
More and more recruiters and employers are using LinkedIntofindandhiretalentMakesureyourLinkedInprofile represents you and sends the right message to yournetworkandpotentialemployers
y Completely fill out your profileandusekeywordssootherscansearchandfindyoueasilyUseaprofessionalorprofessional-qualityheadshotofyoudressedinbusinessattire
y Connect with everyoneConnectwithclassmatesprofessorsfacultypastemployersfamilyfamilyfriendsandmoreYouneverknowhowthoseconnectionswillpayoffFollowcompaniesyouareinterestedinorintheindustriesyouwanttoworkinJoingroupsaswell
y ask for recommendationsTakeadvantageoftheconnectionsyoursquovealreadymadeandaskiftheywillrecommendyouonLinkedIn
y interact with your network SendcommentsoffercongratulationsandldquolikerdquothingssopeopleknowyoursquoreactiveAlsointroducepeopleifyouthinktheyshouldbeconnectedmdashthatmayhelpyouinthefuture
y take advantage of new resources Youcanlistprojectshonorsorganizationsandcoursesyouhavetakensothatyoucanincludeallrelevantexperience
y Find people to network with FindalumniwhoworkinthefieldsandareasyouwanttoworkinReachoutandaskforaninformationalinterview
ETIQUETTE
Integrity |Respect|Responsibility 33
Professional attire is usually classifiedaseitherbusinessprofessionalorbusinesscasualInmostsituationsitisbesttoerr on the side of caution and dressbusinessprofessionalbutbesuretoresearchthecompanyyoursquollbespeakingwithtoknowifsomethingdifferentisexpectedIfyou are interviewing for a creative position in fields such as graphic or apparel design you may have more freedom to dress fashion-forward Researchthecorporatecultureandexpectationsbeforedeciding
Professional Dress
menBusiness professional Formenbusinessprofessionaldressmeansafullsuitbutton-upshirtandtieThesuitshouldbecomprisedofmatchingjacketandslacksThejacketsleevesshouldendatyourwristandthejacketshouldbelongenoughtocoveryourbottomTheshirtshouldbefittedandaplaincoloredorsimplepatternedtieshouldbewornandtiedsoitendsatthecenterofyourbeltShoesshouldbedarkleatherandshouldmatchyourbeltDonotwearacasualbeltwithabusinesssuitDresssocksshouldbeworninacolorthatmatchesthesuitandshouldextendoveryourcalfsoskindoesnotshowwhenyousitdownHairandfacialhairshouldbecleanandwellgroomedJewelryshouldconsistonlyofawatchandsimplerings(suchasaweddingbandorclassring)Removepiercingsandanyotherjewelry
Business CasualBusinesscasualdressincludesslacksorkhakipantsAsuitjacketisnotrequiredbutasportjacketmaybewornDependingonthecompanybusinesscasualmaybeanicebutton-upshirtwithorwithoutatieoralightsweaterApoloshirtissometimesconsideredbusinesscasualWearloafersorleathershoesandalwayswearmatchingsocks(notathleticsocks)Hairandfacialhairshouldbecleanandwell-groomed
womenBusiness professional BusinessprofessionaldressforwomenincludesafullsuitmdashajacketwitheitherslacksoramatchingskirtAskirtshouldbenohigherthananinchaboveyourkneeOverallthesuitshouldbetailoredtoyourbodywithoutbeingtootightUnderneathyourjacketwearabutton-upshirtinaneutralcolorShoesshouldbeclosed-toeinadarkcolortomatchyoursuitHairshouldbecleanandstyledandmakeupshouldbesubtleandneutral
Business CasualBusinesscasualdressismorerelaxedthanbusinessprofessionalSlacksoraskirtarerequiredbutasuitjacketisnotnecessaryCardigansandblousescanbewornontheirownandcanbemorecolorfulthanthesuggestedbusinessattire
ETIQ
UETT
E
34 College of Business | Career Success Guide
Career Success Center (CSC) Events The Career Success Center holds a variety of events throughout the year to help students with their career search and professional development Check theCSCwebsiteatbusinessoregonstateeducareersformoreinformationaboutthedatesandlocationsofevents
inFormation sessions TheCSCworkswithcompaniesinavarietyofindustriestoholdinformationsessionsEachsessionincludesanin-depthdiscussionaboutthecompanyanddifferentcareerpathsavailableandmayoffertheopportunitytomeetrecruitersorleadersafterward
proFessional development worKshopsProfessionaldevelopmentworkshopsthroughouttheacademicyearfeaturereacutesumeacutewritingcoverlettersjobsearchstrategyLinkedInpersonalbrandingandinterviewingskillsTheseworkshopsareagreatwaytohelpyouprepareforyourcareersearch
Career Fairs and hospitality suite CareerfairsareheldeachtermattheCH2MHILLAlumniCenterTheseeventsallowstudentstomeetandnetworkwithmorethan100companiesandlearnaboutinternshipandjobopportunitiesAfterthefairstheCareerSuccessCenterpartnerswithOSUAthleticstohostahospitalitysuitewhererecruiterscanmeetwithbusinessundergraduatesMBAstudentsandstudent-athletesinamoreinformalatmosphereTheeventissimilartoacocktailreceptionwhereyoucannetworkone-on-one
moCK interviews MockinterviewsprovidestudentsanopportunitytopracticeinterviewingtechniqueswithrealcompaniesandhaveaprofessionalreviewoftheirreacutesumeacuteSomeemployersusemockinterviewstorecruitstudentsandemployersreceivethereacutesumeacutesofallstudentswhoparticipateMockinterviewsareheldoncepertermintheacademicyear
Business roundtaBle (Brt) TheBusinessRoundtablemeetsquarterlyinthePortlandareafornetworkingandapresentationbyOregonStatealumniaboutbusinesstopicsMembersoftheBRTmentorbusinessstudentswhoattendTheseeventsmayalsobeheldinSeattleandCorvallis
Bis meet the Firms night (winter term)ThiseventisacareerfairforBISmajorsStudentsshouldattendtolearnmoreaboutinternshipandjobopportunitieswithvariouscompaniesMeettheFirmsalsogivesstudentsachancetoexpandtheirnetworkandlearnaboutpossiblecareerpaths
FinanCe speed dating (Fall term)Thegoalofthiseventistoinformstudentsenteringthefinanceprogramaboutthevarietyofcareerpathsandopportunitiesavailable
sophomore Boot CampTohelppreparesophomoresfortheirinternshipsearchestheSophomoreBootCampisafulldayofcareerexplorationandsearchpreparationItincludesanetworkingopportunityandlunchwithamotivationalspeakerThedayconcludeswithmini-classesoninternshipsearchpreparationincludingreacutesumeacutescoverletterssocialmediabrandingandinterviewingtechniques
aCCounting meet the FirmsThiseventisacareerfairforaccountingstudentsfeaturingpublicaccountingfirmsprivateindustrycompaniesandgovernmentagenciesthatrecruitaccountingmajorsItisheldduringthesecondweekoffallterm
Integrity |Respect|Responsibility 35
Corporate Partners
College of BusinessCollege of Business Career Success Center102 Austin HallcscbusoregonstateeduPhone 541-737-8957 businessoregonstateeducareers Career Guide
OSU_BIZ_JOBSfacebookcomOSUBIZJOBSBIZ_JOBSOSU OSU_BIZ_JOBS OSU_BIZ_JOBS
integrity
respect
responsibility
September 2014
Integrity |Respect|Responsibility 11
APPL
YINg
CommuniCationpeople sKills AddressedContractedEditedInterviewedObservedReinforcedAdvertisedConveyedElicitedInvolvedObtainedReportedArbitratedConvincedEnlistedJoinedOutlinedResolvedArrangedCorrespondedExplainedParticipatedRespondedArticulatedCreatedExpressedLedPersuadedSoldAuthoredDebatedFormulatedLecturedPresentedSolicitedClarifiedDefinedFurnishedListenedPromotedCollaboratedDevelopedHelpedProposedSpokeCommunicatedDirectedIdentifiedMarketedPublicizedSuggestedComposedDiscussedIncorporatedMediatedReadSummarizedCondensedDispatchedInfluencedModeratedReasonedSynthesizedConferredDistinguishedInteractedMotivatedReconciledTranslated
Creative sKills AbstractedCustomizedEstablishedInitiatedModifiedRevitalizedActedDesignedExploredInnovatedOriginatedShapedAdaptedDevelopedFashionedInstitutedPaintedSharedBeganDevisedFormulatedIntegratedPerceivedSetCombinedDirectedFoundedIntroducedPerformedSolidifiedComposedgeneratedInventedPhotographedSolvedConceptualizedDisplayedIllustratedLaunchedPlannedSynthesizedCondensedDrewImaginedMemorizedPublishedVisualizedCreatedEntertainedImportedModeledRevisedWrote
managementleadership sKills AccentuatedControlledEstablishedIncreasedOversawRestructuredAdministeredConvertedEvaluatedInitiatedPerformedReviewedAdvancedCoordinatedExecutedInspectedPlannedSalvagedAnalyzedCutExpandedInstitutedPresidedSavedAppointedDecidedFine-TunedLedPrioritizedScheduledApprovedDelegatedgeneratedManagedProducedSecuredAssignedDevelopedHandledMergedQuadrupledSelectedAttainedDirectedHeadedModeratedRecommendedStreamlinedChairedDoubledHiredMotivatedRecoveredStrengthenedConsideredEliminatedHostedNavigatedRecruitedSupervised
researCh sKills AnalyzedCritiquedExaminedObservedScannedBrandedDecidedExperimentedInspectedOrganizedStudiedCataloguedDetectedExploredInterpretedPerceivedSolvedClarifiedDeterminedExtractedInterviewedPublishedSummarizedCollectedDiagnosedExtrapolatedInventedRecognizedSurveyedCompiledDifferentiatedFormulatedInvestigatedSynthesizedComparedDocumentedgatheredLinkedResearchedSystematized
FinanCial sKills AdministeredAuditedCorrectedForecastedMeasuredReconciledAdjustedBalancedDecreasedIncreasedNettedReducedAllocatedBudgetedDetailedPlannedResearchedAppraisedComputedDevelopedProgrammedSolvedCalculatedDeterminedMaintainedPreparedRetrieved
Reacutesumeacute Action Words
helping sKills AdaptedAttendedDevelopedFamiliarizedMentoredRepresentedAdjustedCaredFurtheredMotivatedResolvedAdvisedClarifiedDiagnosedguidedPerceivedSafeguardedAdvocatedCoachedDirectedHelpedPreventedServicedAidedCollaboratedEducatedIntegratedProvidedSimplifiedAnsweredContributedEncouragedInsuredReferredSpokeArrangedCooperatedEnsuredIntervenedRehabilitatedSuppliedAssessedCounseledExpeditedLedRelatedSupportedAssistedDemonstratedFacilitatedListenedRendered
organizationaldetail sKills AccomplishedComparedExecutedLoggedProvidedRoutedAchievedCompiledFacilitatedMaintainedPurchasedScheduledApprovedCompletedFiledRecordedScreenedArrangedConfiguredFollowedMonitoredRegisteredStandardizedCataloguedCorrectedObtainedReservedSubmittedChartedCorrespondedgeneratedOperatedRespondedSuppliedClassifiedDispatchedImplementedOrderedRetainedSystematizedCodedDistributedIncorporatedOrganizedRetrievedTabulated
teaChing sKills AdaptedCommunicatedEmpoweredFocusedInstructedSimulatedAdoptedConductedEnabledguidedInventedStimulatedAdvisedCoordinatedEncouragedIndividualizedMotivatedTaughtBenchmarkedCounseledEnlightenedInfluencedPersuadedTestedBriefedCritiquedEvaluatedInformedSchooledTrainedClarifiedDecidedExplainedInitiatedShapedTransmittedCoachedDevelopedFacilitatedInstilledSharedTutored
teChniCal sKills AdaptedComputedDeterminedMaintainedRectifiedRestoredAppliedConservedDevelopedOperatedRe-designedSolvedAssembledConstructedEngineeredOverhauledRe-engineeredSpecializedAutomatedConvertedFabricatedPrintedRegulatedStandardizedBuiltDebuggedFortifiedProgrammedRemodeledStudiedCalculatedDesignedInstalledRebuiltRepairedUpgraded
manual sKills AssembledBuiltDroveMovedPulledSkilledBoundControlledFedOperatedTendedBentDrilledHandledPerformedRetooledWorked
Usethislistofverbstodescribeyourskillstoanemployerwhencreatingyourreacutesumeacutecover letter and application materials
12 College of Business | Career Success Guide
Reacutesumeacutes What Not To Do
ChrisConstantine
1800PolkAvenueCorvallisOR97331
2smart4ugmailcom
TELEPHONE(541)749-0000
objective
Tousemyskillsandexperienceinarewardingpositionwithyourcompany
education
osuBS in Marketing __
gPA375
Corvallis high schoolDiploma2009-2012
employment
Cafeacute yumm Assistant2008ndash2009
IescortedcustomerstotheirtablesandarrangedtheirseatingpresentedmenusandansweredquestionsaboutmenuitemsIhaveexcellentcustomerserviceskills
orgon state universityOfficeWorker2011ndashPresent
y Completedavarietyofwrittenprojectsandpresentedworkstatustosupervisor
gt Createdofficemanuals
gt Typedminutes
gt Wrotepamphlets
y Maintainedofficeschedulingandeventcalendars
gt Enteredeventsoncalendar
gt Enteredpersonwhoscheduleeventoncalendar
leadership
Iwasvicepresidentofsalesclublastyear
awards and recognition
Member sales Club
Member Finance Club
Computer skills
MicrosoftWord
1
23
4
56 7 8
910
1112
13 1415
1617
18
APPLYI Ng
When writing and formatting a reacutesumeacute consider the following sample and corresponding notes of what not to do
Integrity |Respect|Responsibility 13
1 Drawattentiontoyournamebyincreasingitsfontsizebyatleast2pointsmorethanthefontsizeusedthroughouttherestofthereacutesumeacute
2 AvoidcreatinganegativeimpressionUseyourstudentemailoraprofessionalemailwithyourfirstandlastname
3 Labelslikelsquotelephonersquoandlsquoemailrsquoarenotneeded
4 genericobjectivestatementsdonotcommunicateanythingmeaningfultotheemployerTheirpurposeistodemonstrateaclearcareergoalanduniqueabilitiesthattheapplicantwillbringtothepositionIfyouchoosetoincludeanobjectivestatementensureitiscustomizedtothepositionyourareapplyingfor
5 Centeringallreacutesumeacutesectionswastesvaluablespaceandcanmakeitdifficulttodiscernheadingsfromcontent
6 Spelloutthenameofyoureducationalinstitution
7 Usetheexactandunabbreviateddegreetitle
8 Includethegraduationyear
9 IncludegPAonareacutesumeacuteasapplicablegenerallyincludeitifitis30AccountingstudentsareexpectedtoincludegPA
10 Afteryourfirstyearofcollegeiscompletedremovehighschooleducationandexperiencefromthereacutesumeacute
11 Writeyourreacutesumeacuteinthirdpersonpoint-of-viewThismeansthereshouldbenopersonalpronouns(Imemyyouyour)inthereacutesumeacute
12 Descriptionsofworkperformedshouldbebulletedanddemonstrateresultsandcontributions
13 Proofreadyourreacutesumeacuteforspellingmistakes
14 Placethemostrecentexperiencefirstineachsection
15 Whilebulletsareanexcellentmethodofconciselyrepresentingexperienceusingatieredsystemofbulletsisconfusing
16 Usethespaceonyourreacutesumeacutemoreeffectivelybyrestructuringsentencesintosimplefacts Vice President Sales Club2014
17 PlacecorrectinformationineachsectionIftheinformationdoesnrsquotfitthesectiontitlerenamethesectionThissectioncouldberenamedldquoProfessionalAssociationsrdquo
18 ItisexpectedthatbusinessmajorswillbeabletouseMicrosoftOfficeprogramsOnlyincludesoftwareprogramsthatshowahigherlevelofcomputermastery
APPL
YINg
14 College of Business | Career Success Guide
Reacutesumeacute Samples
APPLYI Ng
M
atthew Sm
ith m
atthewsm
ithyahoocom
(503) 555-5555 2525 C
rystal Court Salem
Oregon 97304
______________________________________________________________________________ E
DU
CA
TIO
N
Oregon State U
niversity Corvallis O
regon
Expected June 2016
Bachelor of Science B
usiness Adm
inistration Marketing
Minor Entrepreneurship
MA
RK
ET
ING
PRO
JEC
TS
Market R
esearch Class Project
Spring 2014
Form
ulated and compiled data for inclusion in a statistical analysis report
Perform
ed relative analyses based on advertising models including radio television Internet
print brochures direct mail cam
paigns catalogs sales force efforts annual reports
With the cooperation of sales representatives conducted independent research on tw
o major
retailers to determine the effectiveness of several m
arketing strategies
Integrated findings into comprehensive m
arketing research reports
Brand M
anagement C
lass Project
Fall 2013
D
eveloped a proposal to create a brand identity for local non-profit
Responsible for the creation and preparation of the copy of brochure for youth guidance cam
p
Prepared branded slide show and video for m
arketing campaigns
WO
RK
EX
PER
IEN
CE
Ivey Performance M
arketing Public Relations Intern
Sum
mer 2014
R
esponsible for the research on the Spain and Am
erican metal trade
Prepared status report and presented in press release for several com
panies
Responsible for m
eeting with clients of various industries and com
pany cultures U
lta Beauty C
ampus R
epresentativeAm
bassador
2012-2013
R
esponsible for the representation of brand for new cosm
etic products on campus
W
orked with the advertiser to increase sales of cosm
etic products
Updated database by feeding the reports of the activities
D
esigned presentations and demonstrated the product on cam
paign promotions
AC
AD
EM
IC H
ON
OR
S amp A
CT
IVIT
IES
D
eanrsquos List ndash Spring 2012 Fall 2013 Winter 2014
M
arketing Club M
ember 2012-C
urrent
Am
erican Marketing A
ssociation Mem
ber 2013 - Current
CO
MPU
TE
R SK
ILL
S Social M
edia Facebook Twitter LinkedIn Pinterest Instagram
Google+ Y
ouTube Softw
are Adobe H
TML M
icrosoft Project
Nam
e Address
Phone Num
ber Em
ail address LinkedIn address
O
bjective This is an optional section of your resum
e outline Tell the employer the specific position in w
hich you are interested
Education
College City State Degree M
ajor honors expected graduation date O
nly list your college education (No High School) List Colleges in reverse chronological order (m
ost recent first) including study abroad
Summ
ary of Qualifications
Summ
arize your best selling point relevant experience skills and personal qualities U
se specific examples of w
hat you have done to showcase your skills
Experience
This is an important part of the reacutesum
eacute Here you can list your previous employm
ent history and other relevant experience including internship volunteer organizational leadership List in reverse
chronological order Think broadly ndash student involvement and m
ajor school projects are appropriate
Achievements
If you have any special achievements you w
ould like to announce you can use this section Exam
ples Awards scholarships presentations honors
Special Skills
If you have specific skills that relate to the position you can create a special skills section Skills can include fluency in another language and com
puter skills
References You should leave this section out altogether References are not required at this stage and stating the
ldquoreferences are available upon requestrdquo is assumed If you are applying for a position that asks for
references provide them on a separate sheet titled References
Additional O
ptional Sections You can add additional sections of your reacutesum
eacute outline such as Leadership Volunteering Comm
unity Involvem
ent or Honors Layout ndash The layout you choose depends on w
hat you want to em
phasize on your reacutesumeacute
Chronological layout focuses on employm
ent history Functional focuses on transferrable skills Font ndash Choose a com
mon font and m
edium range font-size betw
een 10-12 pt Decide how you w
ant to highlight section headings Som
e people use bold and a larger font size (14-18 pt) to highlight their nam
e on the reacutesumeacute
sample reacutesum
eacute outlinesam
ple reacutesumeacute highlighting Coursew
ork
Integrity |Respect|Responsibility 15
ANN
A MILLER
EDUCATIO
N
Bachelors of Science in Finance O
regon State University Expected Graduation
GPA 378 Fall 2015
SUM
MARY O
F SKILLS
Budget Developm
ent and Managem
ent ndash Three yearsrsquo experience streamlining and m
anaging organizational budget of local fast food franchise Financial Investm
ents ndash Participated in a student-led organization that actively manages a $12 m
illion equity portfolio on behalf of the O
regon State University Foundation
Leadership ndash Served as an elected mem
ber of Weatherford Hall Council governing activities and resolving
concerns of 2400 students
RELEVANT EXPERIEN
CE
Cafeacute Yum
m Corvallis O
regon 2012 ndash Present Assistant M
anager middot In cooperation w
ith owner m
anage organizational budget to serve a comm
unity of over 50000 people middot Participates in panel to interview
new em
ployees and produces weekly personnel schedule
middot Train approximately tw
o employees per m
onth resulting in new hires achieving a high level of com
petency in new
duties O
regon State Investment Group 2013-Present
Domestic Fund Portfolio M
anager middot Accountable for valuing and analyzing com
panies within dom
estic sector for possible investment
opportunities middot W
ork with team
of students to manage m
ore than $1 million of investm
ents Delta Gam
ma Sorority
Finance Chair 2013 ndash 2014 middot Collaborated w
ith other club mem
bers to execute philanthropy project to help local schools middot Responsible for m
anaging fundraising budget and goals of $5000 per term for local organizations
AW
ARDS amp RECO
GNITIO
N
M
ember Beta Gam
ma Sigm
a Honor Society 2013 - Present O
regon State University Deanrsquos List 2011 ndash Present
Recipient Outstanding Business Student of the Year 2013
CO
MM
UN
ITYLEADERSHIP INVO
LVEMEN
T
Relay for Life 2010-Present
W
eatherford Hall Council 2013 ndash Present
Boys amp Girls Club 2013 ndash 2014
Am
erican Red Cross 2011 ndash 2012
1418 Grant Street C
orvallis OR
97330 | (541) 737- 6789 | amiller
onidoregonstateedu | ww
wlinkedincom
inannamiller
JOSEP
H H
ERN
AN
DEZ
14188 Campus W
ay | Corvallis OR 97330 | (541) 123-4567 | jhernandez
onidoregonstateedu
OB
JECTIVE
Educated business information system
s professional with four years training and experience seeking position w
ithin the Inform
ation Technology field
EDU
CATIO
N
Oregon State U
niversity Bachelors of Science in Business Inform
ation Systems Expected 2015
GPA
367 W
OR
K EX
PER
IENCE
Daim
ler Information System
s Intern
Portland O
R
June 2013 - Decem
ber 2013
Provided front-line inform
ation technology support for a company of 20000 em
ployees in more than three
geographic markets
M
aintained exceptional standards of customer service receiving recognition from
clients and vendors for quickly resolving IT issues
W
orked with a team
to perform process analysis on data w
arehouse systems thereby decreasing custom
er w
ait time by 10
Maxim
Staffing Adm
inistrative Assistant
Portland O
R
January 2011 ndash September 2012
M
aintained accurate digital records for an average of 400 calls per day continually met or exceeded daily
goals
Assisted w
ith planning and carrying out events for a staff of 60 people
Regularly created documents designed m
arketing materials and produced w
eb content using Microsoft
Office Suite and A
dobe Suite software
Server Aqua
Corvallis O
R July 2010 ndash January 2011
Recognized for polite helpful and courteous custom
er care
Utilized com
puter to check work schedule com
plete time sheets and m
onitor online customer evaluation
forms
Ensured accuracy w
hen operating cash register and assisting with inventory control and ordering
COM
PU
TER SK
ILLS
Process Analysis
HTM
L Com
puter-based Auditing
Data W
arehouse Systems
JAV
A
Data M
ining
SQL
TCPIP E-Business Concepts
ACTIV
ITIES
Volunteer Elementary School A
sthma Prevention Program
Corvallis
2012 ndash 2013 Inform
ation Systems Tutor O
regon State University Corvallis
2011 ndash Present
APPL
YINg
sample Functional reacutesum
eacute sam
ple Chronological reacutesumeacute
16 College of Business | Career Success Guide
APPLYI Ng
Jessica Chen
987 Southwest 2
nd Street bull Corvallis OR 97333 bull (541)123-4567 bull jessicachen
gmailcom
EDU
CATION
O
regon State University
Anticipated July 2016 Bachelor of Science Business Adm
inistration Managem
ent Bachelor of Science Business Adm
inistration International Business Aarhus School of Business U
niversity of Aarhus
Fall 2015 Study Abroad
W
ORK HISTO
RY Best Buy Sales Consultant
January 2013 ndash August 2014 Salem
OR
Ensured excellent custom
er service by offering technological solutions to individual and corporate custom
ers and responding to client phone requests
Met or exceeded com
pany quarterly sales quotas by 10 ndash 15
Adhered to com
pany policies as written in Em
ployee Policy Guide
Safeway Courtesy Clerk
January 2012 ndash Decem
ber 2012 Corvallis O
R
Helped customers feel valued by quickly fulfilling client requests and thereby reducing w
ait times
Assisted approxim
ately 150 customers per day w
ith transporting purchases to their cars
Monitored shelves and restocked product w
hen levels decreased below 50
capacity
LEADERSHIP EXPERIENCE
Student-Athlete Oregon State U
niversity Wom
enrsquos Rowing
2012 ndash Present
M
aintained high level academic perform
ance and developed time m
anagement skills w
hile training or com
peting six hours per day during the school year
Collaborated with team
mem
bers from diverse backgrounds in order to com
pete in Pac- 12 Rowing
Championships
Student Coordinator Oregon State U
niversity Earth Day of Service
2012
Planned an eight hour service project in conjunction w
ith Corvallis Parks and Recreation
Supervised over 100 volunteers removing invasive plant species at Dunaw
i Creek Boardwalk natural
area CO
MM
UN
ITY amp CAM
PUS IN
VOLVEM
ENT
M
ember O
regon State University Finance Club 2014 ndash Present
M
ember O
regon State University M
anagement Club 2013 ndash Present
Volunteer Jackson Street Youth Center 2012 ndash 2014
Coach Corvallis City Youth Baseball 2011 - 2013
LANG
UAG
ECOM
PUTER SKILLS
Fluent in M
andarin
Proficient in Adobe Creative Suite AW
ARDSHON
ORS
O
regon State University Honor Roll 2012-2014
Bernie Newcom
b Scholarship 2012-2014
CLIN
T R W
ILLIAM
S crw
illiams
gmailcom
(541) 123-4567 w
ww
linkedincominclintrw
illiams 2200 South G
arfield Street Corvallis O
R 97330
PR
OFESSIO
NA
L SUM
MA
RY
Goal-oriented high-energy supply chain m
anagement professional w
ith five years experience solidifying business relationships and stream
lining data processes in the public sector Adept at procurem
ent logistics and transportation com
modity m
anagement and finance H
ighly effective trainer and staff motivator com
mitted to
collaboration quality productivity and efficiency Sales amp
Operations Planning
Business Developm
ent Planning amp
Logistics
Inventory Managem
ent C
ontract Adm
inistration C
omm
unications amp N
egotiations
Business Leadership C
APEX
Managem
ent Process Im
provement
ED
UC
ATIO
N
Oregon State U
niversity Corvallis O
R
Expected July 2017
Masters of Business A
dministration in G
lobal Operations
362 G
PA
Oregon State U
niversity Corvallis O
R
July 2010
Bachelors of Science in Accounting
387 GPA
RELEV
AN
T EXP
ERIEN
CE
Horizon R
estoration Portland OR
August 2010 - Present
Operations M
anager
Developed business strategy through a com
prehensive analysis of financial and operational key perform
ance indicators while accounting for variance and em
ployed plan through inclusive team
goal setting
Implem
ented a system of process im
provement through collaborative perform
ance evaluations and results-focused goal setting for seven project m
anagers
Created and presented quarterly business unit analysis to com
municate com
pany performance trends
and achievement of benchm
arks
CB
S Interactive Portland OR
June 2010 ndash August 2010
Business amp Finance Intern
C
alculated liquidity solvency and profitability ratios for Pacific Northw
est division of the company
W
orked with a team
to identify research and document key variances for M
IS projects
Identified and assisted in the correction of inconsistencies in process or accounting treatment
resulting in a reacquisition of $30000 in funds for materials
A
ssessed with the preparation of m
onthly financial presentations decks financial dashboards metric
analysis and rate volume analysis for the departm
ent
CO
MM
UN
ITY INV
OLV
EMEN
T
Habitat for H
umanity Portland O
R
2014
Assisted w
ith connecting agency to sponsors thereby raising over $400000 in materials for new
hom
es
Constructed three hom
es with C
BS Interactive Habitat for H
umanity Team
Mercy C
orps Northw
est Corvallis O
R
2008 ndash 2010
Partnered w
ith the Asian Pacific N
etwork of O
regon to operate a food drive benefitting 25000 clients
Served as a m
ember of the O
regon Asset Building C
orps to introduce sustainable change among low
-incom
e comm
unities recruit comm
unity volunteers and establish sound fiscal policies
sample Chronological reacutesum
eacutesam
ple Combination reacutesum
eacute
Integrity |Respect|Responsibility 17
Portfolio Development
Compiling a portFolioThroughoutyourindustryandacademicexperiencesyoushouldcompilesignificantworktoincludeinyourprofessionalportfolioOnceyoubegindevelopingtheportfolioyoucaneasilyaddadditionalworkthatappropriatelyrepresentsandshowcasesyourskillsandqualifications
weB portFoliosWebportfoliosarehostedonlineandareaninteractivewebpageThebiggestbenefitofawebportfolioisitsaccessibilityEmployerscanaccessthewebportfolioatanytimebyvisitingthewebportfoliorsquoswebaddressSeveralonlinesitesallowstudentstocreateandhostattractiveprofessionalportfolioswixcom weeblycom sitesgooglecom styleportfolioscom coroflotcom
PortfoliosareanessentialjobsearchtoolfordesignmajorsAportfolioisacollectionofdocumentsandotherworksamplesorganizedinsomeformofcaseorbinderThepurposeistoshowcaseyourqualitiesandskillsasajobcandidateKeepinmindthataprofessionalportfolioshouldcontainonlyyourbestworkthatisrelevanttothepositionfield you are applying for
APPL
YINg
18 College of Business | Career Success Guide
y RemembertoshowprocessCreateseveralpagesforeachprojectthatshowshowyouprogressedfrombeginningtoendMakesurethearrangementofyourimagesanddiagramsareorganizedonyourpagesothereisanaturalflowanditrsquoseasytofollow
y SomeprojectsmaybeverytactileYoumaywanttoreproducetheseprojectstoincludeonyourpageorconsiderbringingthesephysicalprojectstoyourmeetingiftheemployerwantstoseeyouractualwork
y RemembertoincludereflectionstatementswitheachprojectthatgivenecessarybackgroundforthereaderAddinformationaboutwhytheprojectwascompletedchallengesyouovercamesuccessfullywhatyoulearnedandwhatskillsyoumasteredAddpertinentdetailsabouttheprojectDescribetheinspirationbehindtheproject
Professionalartifacts
Self-directedartifacts
Closingpagethankyoupage
hard Copy portFoliosDevelopingahardcopyportfolioinvolvescreatingadigitalportfoliothatisthenprintedandinsertedintoahardcopycaseYoucanuseanycomputerprogramyouarecomfortablewithtodevelopyourportfoliopagesPowerpointandAdobeInDesignPhotoshoparecommonlyused
step 1 planning
Decidewhatprogramyouwillusetodesigndevelopyourportfoliopages
DecideonsizeofpagelayoutandsizeofportfoliocaseCommonsizesare85X11rdquo11X14rdquoor11X17rdquoIfyouhavealotoflargeprojectswithsmalldetailsalargercasewillbemoreappropriateChooseacasethatyouarecomfortablewithcarryingandpresenting
step 2 selecting
SelectwhichportfolioartifactsyouaregoingtoincludeinyourportfoliofromthefollowingthreecategoriesChoosenomorethan10artifactsAimforqualityratherthanquantityincludeonlyyourbestwork y academicIncludeyourmostsuccessfulcourseprojectsfromyourcoursework
y professionalReacutesumeacutelettersofrecommendationprofessionalexperienceshownvisuallyperformanceevaluations
y self-directedAnyreproducedworkorworkdoneonthesideawardsscholarshipsleadershipdocumentationvolunteerworkartwork
OnceyoursquoveselectedwhichportfolioartifactsyouwanttoincludeconvertallworkintodigitalformatForphysicalpiecestakephotosoftheworkForflatpiecesscantheworkForyoursignificantexperiencescapturewithphotographs
step 3 organizing
ThenextstepistodevelopyourportfoliooutlineDecidewhereeachartifactisgoingtobeincludedConsiderthefollowingpageorder
intro pageThispageintroducesyouItshouldconsistofyournametitlemajorandbrandmarkTableofcontentsListskeypagesinyourportfoliowithpagenumber
design philosophypurpose statement Thiscantakemanyforms(designphilosophyprofessionalstatementbioaboutmepersonalcatchphrasecareerobjectiveetc)
reacutesumeacuteItcanbeaPDFofyourhardcopyreacutesumeacuteorthesamecontentinanewlayout
divider pagesIncludedividerpagesthatintroduceeachsectionofyourportfolioy AcademicprojectsChoose3-5keyacademicprojectsStartwiththemostrelevantones
y EachprojectcantakeupafewpagesRememberthesepagesaregoingtobeprintedsomakesureyoudonrsquotcramtoomuchononepage
Portfolio Development
APPLYI Ng
Integrity |Respect|Responsibility 19
step 4 designing
IncorporatethebasicprinciplesandelementsofdesignwhencreatingyourpagelayoutsConsidertheruleofthirds(thirdblankspacethirdtextthirdvisual)
CreatingabrandmarkAbrandmarkisavisualpresentationofyouasyourownbrandThiscanbeasymbollogoiconorrepetitivevisualelementthatispresentedthroughoutyourportfolioBybrandingyourselfyouarecreatingaperceptionaboutwhoyouareandthequalityofworkyoucanproduceBesureyourbrandmarkisvisibleoneverypageandeachpagerepresentsaclearconsistentbrandidentity
REMEMBERYourportfoliodesignshouldbeconsistentwithyourbrandpackage(whichincludesyourreacutesumeacutecoverletterbusinesscardandwebportfolio)Thegoalistohaveaconsistentbrandidentityinallyourwork
step 5 printing
TimetoprintandputitalltogetherOnceyourportfolioiscompletebesuretopracticehandlingitandpresentingyourpages(especiallyifyouchosethelargerportfoliocase)
AnadditionalstepistocreatealeavebehindportfolioforemployersForexamplean85X11rdquoreprintofyourpagesthatareboundtogethercanbeleftbehindwithemployersYoucanalsosaveyourworkonaCDandleaveitbehindMorecommonlyyoucandirectemployerstoyourwebportfolio
PrintingisavailableatOSUStudentMulti-MediaServices(theyscanandprintstudentportfoliopagesfreeofcharge)CorvallisCustomorFedExPortfoliocasescanbepurchasedatportfolios-and-art-casescomorfromotheronlinesources AP
PLYINg
KNOWYOURAUDIENCEThegoalofyourportfolioistoshowyouFITwithintheorganizationyouaretargetingIfthecompanyyouaretargetingisknowntobeinnovativetrendyandfashion-forwardyourportfoliostyleshouldalsobeIfthecompanyismoretraditionalandformalyourportfoliostyleshouldreflectthesamestyle
20 College of Business | Career Success Guide
Cover Letter
Your Street AddressCity State ZIP
Date
First and Last Name of PersonTitleCompanyStreet AddressCity State ZIP
Dear MrMs Last Name
Opening paragraph In the first paragraph state the reason for the letter the specific position you are applying for and indicate how you heard about the position
Second (and possibly third) paragraph Use the next one to two paragraphs to explain why you are interested in the position and the company Use specific examples to show how you are qualified for the position If you have had relevant work experience point out the specific achievements or unique qualifications from those roles If you have experience in your academic classes such as class projects use those examples as well
Closing paragraph The last paragraph should include your desire to personally interview for the position You should also refer the reader to your reacutesumeacute which summarizes your experience and qualifications Close your letter with a statement that will encourage the company to respond
Sincerely
Your Signature
Your NameEnclosure
tips1 CustomizeMakesureeachcoverletteristailoredspecificallytothepositionyouareapplyingfor
2 Be positive TelltheemployerabouttheexperiencesyouhavethatmatchtherequiredqualificationsforthejobDonothighlightqualificationsyoudonothave
3 Be conciseThisisnevertobelongerthanonepage
4 Be honest Donotembellishyouraccomplishmentsskillsorqualifications
5 FormatMakesurethatthefontstylesizeandcolorareuniformforpresentation
6 proofread ThecoverletterisoftenthefirstsampleofyourwritingthatanemployerseesMakesurethatyouproofreadforspellinggrammaticalandpunctuationerrors
APPLYI Ng
The purpose of a cover letter is to introduce yourself and show how your backgroundfitstheparticularpositionandoremployeryouareapplyingtoItprovidesanopportunitytoexpandonpointsfromyourreacutesumeacutethatyoufeelareespeciallynoteworthyorspecifictothejobdescriptionThisisalsowhereyoushouldexplainanythingodd(gapsintimelinelowerGPAetc)
Integrity |Respect|Responsibility 21
AreferencesheetisusedtosharealistofpeoplewhocanelaborateonyourexperienceandskillstopotentialemployersReferencesarenotpartofyourreacutesumeacuteThisisaseparatedocumentPeopletoconsiderhavingonthislistcaninclude
y Pastemployers(bosses)y Professorsy Advisors
a Few things to notey Usethesameheadingasinyourreacutesumeacutey Keepthelistto3-4individualstotaly Theindividualsshouldknowenoughaboutyoutobeabletospeaktoyourcharactery Youshouldchoosethosewhowillpositivelyreflectyourskillsandabilitiesy Askpeoplepermissiontobeareferencepriortoaddingthemtoyourlisty Donotusefriendsorfamilymembersuseonlyprofessionalreferences
References
Your NameAddressPhone numberEmailLinkedIn Address
References
NameJob TitleCompanyAddressPhone numberEmail address
NameJob TitleCompanyAddressPhone numberEmail address
NameJob TitleCompanyAddressPhone numberEmail address
APPL
YINg
22 College of Business | Career Success Guide
Follow up with interviewer(s) send a thank you letter that restates your skills and interest in the company within 24 hours of the interview
intErviEWinGresearch the employer to prepare for your interviewa Current newsb employer initiativesc position you are applying ford Company strengths weaknesses opportunities
and threats (swot analysis)
prepare five or more stories using the star method (see page 24)
make a great impression Be on time dress professionally make eye contact give a firm handshake be positive confident and listen to what the representatives have to say
always ask questions about the employer and position make sure you are not asking about things easily found on their website again do your research also avoid asking about salary and benefits
Integrity |Respect|Responsibility 23
traditional interview Thistypeofinterviewincludesbroad-basedquestionstoseeifthecandidatehastheskillstoperformthejobandtodeterminewhetherornottheyareafitforthecompanyBepreparedtoanswertraditionalinterviewquestionsinastraightforwardmanner
y Whydidyouchooseyourmajory Tellmeaboutyourself(keepthisto2-3minutes)y Whatareyourstrengthsandweaknessesy Whydoyouwanttoworkhere
Behavioral interview
BehavioralinterviewsarebasedontheideathatpastbehavioristhebestindicatoroffutureperformanceManycompaniestodayusethistypeofinterviewQuestionsforbehavioralinterviewsusuallystartwithldquoTellmeaboutatimewhenrdquoWhenansweringandpreparingfortheseinterviewsfollowtheSTARformatonpage24
Case interview CaseinterviewsaretypicallyusedbyconsultingcompaniesinvariousindustriesaswellasbankingandfinancialfirmsThisspecifictypeofinterviewisleveragedtotestthecandidatersquosanalyticalcommunicationproblemsolvingandadaptabilityskillsetsTypesofcaseinterviewsincludewrittencasesbusinesscasesandbrainteasers
phone interviewAphoneinterviewisusuallythefirstinterviewmanycompaniesuseasascreeningprocessforcandidates Hereareafewtips
y UsealandlinewhenpossibleIfyouuseacellphonemakesureyouareinaquietareawithgoodreception
y Providedetailedandspecificanswersjustasyouwouldinpersony Beprepared
video interviewIfyouareinterviewingwithacompanyandareunabletotraveltothesiteavideointerviewmaybearranged
y Dressprofessionallyasyouwouldforanon-siteinterviewy PracticebyrecordingyourselforutilizetheCSCresourcesy Chooseaquietareatointerviewwhereyouwillnotbedisruptedy giveyourselfplentyoftimetosetupequipmentsothatyouarereadytogoatinterviewtime
y Whenspeakingfocusyoureyesonthevideocameranotonyourscreensothatyouappeartomakeeyecontactwiththeinterviewer
inFormational interview Readaboutinformationalinterviewsonpage7
Types of Interviews
INTE
RVIEW
INg
SuccessfullymanaginganinterviewiskeytogettinganyjobTheinterviewprovidesemployerswithanopportunitytogettoknowyourpersonalityandtocloselyexamineyourverbalcommunicationskillsWhatyousaymdashandhowyousayitmdashiscriticaltoanemployerrsquosassessmentofyourldquofitrdquowithacompanyNonverbalbehaviorduringinterviewsisalsoaformofcommunicationAninterviewisanaturallyanxietyproducingsituationInordertodoyourbestmakesureyouprepare and practice Below are several different types of interviews you may experience
24 College of Business | Career Success Guide
Behavioral interview example ldquoDescribeatimewhenyouhadtosolveaproblemrdquo
STAR Method
SitUatiOnDescribethesettinginwhichyourexampletakesplaceWhatwasthesituationWhatwereyoudoingWhowereyouworkingwithWhatwereyouworkingon
Answer ldquoDuring my role as an intern at Company X I was responsible for managing all of the details for events and supervised a group of five for hosting eventsrdquo
taSKExplaintheldquoproblemrdquoandwhatyouneededtoaddressWhatwasthegoalyouwerestrivingforOrtheproblemyouweretryingtosolve
Answer ldquoAfter reviewing past reports I found that event attendance had dropped by 20 over the past few years I wanted to make sure that we brought attendance back uprdquo
aCtiOnTalkthroughthespecificstepsthatyoutookinordertoaddressthetaskathandDemonstrateandmentionskillsthatyouutilizedWhatdidyoudotoresolvetheproblemorreachyourgoal
answer ldquoFirst i collected feedback from past attendees and vendors by sending out a survey i used this to design a new approach that would be more effective in promoting our eventrdquo
rESULtExplainhowyouractionscontributedtotheoverallresultHowdidthestoryendWhatdidyoulearnfromthisexperienceIncludeconcretequantifiabledatatoprovidespecificdetailsinyourresponse
Answer ldquoThe company was able to use the new plan to host a new event By utilizing my strategies we raised attendance by 30 in the first year I learned that it is important to continually adapt strategies to increase participationrdquo
INTERVIEWI Ng
Integrity |Respect|Responsibility 25
leadershipy givemeanexampleofatimewhenyousuccessfullymotivatedotherpeopleunderchallengingcircumstances
y Describeasituationwhereyouusedpersuasiontosuccessfullyconvincesomeonetoseethingsyourway
y givemeaspecificexampleofsomethingyoudidthathelpedbuildenthusiasminothers
Commitment to tasKy Tellmeaboutatimewhenyoufailedtoachievethestatedobjectivegoalinaworkoreducationalsituation
y Tellmeaboutatimewhenyoucompletedaprojectwithminimaldirection
y givemeanexampleofanimportantgoalyouhadtosetandtellmeaboutyourprogressinreachingthatgoal
y Tellmeaboutatimewhenyouhadtogoaboveandbeyondthecallofdutyinordertogetajobdone
proBlem solvingy Tellmeaboutatimewhenyoumadeadecisionanditendedupbeingadisaster
y giveanexampleofatimewhenyouhadtoberelativelyquickincomingtoadecision
y givemeanexampleofatimewhenyouusedyourfact-findingskillstosolveaproblem
y givemeaspecificexampleofatimewhenyouusedgoodjudgmentandlogicinsolvingaproblem
CommuniCation sKillsy Tellusaboutthelastpresentationyouconductedy Tellusaboutatimewhenyoufacilitatedadiscussionthatgotofftrackmdashhowdidyouhandleit
y Tellmeaboutatimewhenyouhadtouseyourpresentationskillstoinfluencesomeonersquosopinion
y Describeatimewhenyouhadtouseyourwrittencommunicationskillstogetanimportantpointacross
Common Interview QuestionseduCationgoals
y Whathasbeenyourrolewithineachoftheextracurricularactivitiesthatyouparticipated
y Howdoyouthinkyouwilluseapplyyourdegreeinyournewjob
y Whataccomplishmentsareyoumostproudofy WehaveaverycompetitivecandidatepoolforourcompanySellmeonwhyyoushouldbeselected
y Howorwhydidyouchooseyourmajory IsyourgPAagoodreflectionofyourperformanceinschool
y Whattypeofpositionareyouinterestediny Whattypesofcampusactivitieshaveyouparticipatedin
teamworKgroup proJeCts y Tellmeofatimewhenyoudisagreedwithateammemberormanager
y Tellmeaboutatimewhenyourealizedinthemiddleofaprojectthatthingswerenotgoingasplannedmdashwhatdidyoudo
y Tellmeaboutasituationwhereyouknewyourboss(oranotherteammember)waswrongyouwererightandhowyoudealtwiththesituation
y Tellofatimewhenyouworkedwithacolleaguewhowasnotcompletinghishershareofthework
y Tellmeaboutatimewhenyouhadadisagreementwithateammemberorcoworker
strengths and weaKnessesy TellmeaboutatimewhenyoushowedpoorjudgmentHowdidyouresolvethissituation
y TellmeastoryofatimeyoudisappointedamanagerorteammemberWhatlessondidyoulearnfromtheexperience
y giveanexampleofhowyouhavebeenabletomotivateyourselftoactionwhenyoujustdidnrsquotfeellikedoingaparticulartask
INTE
RVIEW
INg
26 College of Business | Career Success Guide
Follow-UpFollowupafteraninterviewbysendingathankyoulettertothoseyouinterviewed with within 24 hours You can send a letter through the mail or byemailEmailisthebestwaytoensureitisreceivedinatimelymannerSending a thank you letter through the mail is more formal and appropriate
Applicantrsquos Current AddressCity State ZIP Code
Date of Writing
Ms Jane DoeTitleOrganizationStreet AddressCity State ZIP Code
Dear Ms Doe
1st Paragraph Express appreciation for opportunity mention location and date of interview or meeting make a positive statement about your interest in the organization
2nd Paragraph Emphasize a specific point which will make you stand out in the employerrsquos memory supply any additional information which was omitted from the interview
3rd Paragraph Close with additional appreciation make a positive statement about your qualifications for the position
Sincerely
(your name signed)Type your name
INTERVIEWI Ng
Integrity |Respect|Responsibility 27
Negotiating
CongratulationsAllofyourhardworkhaspaidoffandnowyouhaveajoboffer Here are a few tips when considering the offer
read itThefirststeptoapproachingajobofferistocarefullyreadallofthematerialsentThisincludestheemailtheformaloffer(typicallyaPDFattachedtotheemail)anyotherattachmentsandallrelevantlinksMakesureyouclearlyunderstandy Salary(orhourlywage)y Locationy Startdateandenddate(inthecaseofinternships)y Expensescoveredy Benefits(probablynotincludedinaninternshipoffer)y Contactsy Datetoacceptofferby
write BaCKThenextstepistosendanemailtoyourcontactthankingthemforextendingtheofferConfirmthatyouwillhavearesponseforthembeforethedateindicatedontheofferAtthispointifthereareanyunclearpointsontheofferdonrsquotbeafraidtoaskquestionsinyourresponse
salary negotiatingBeginthenegotiationprocessbyaskingifthejobofferisnegotiableIfyouhaveapreviouslyestablishedlineofcommunicationwithyourcontactthroughthephonegiveherhimacalltoaskhowmuchflexibilitythecompanyhastodiscusssalaryOnceyouhavedeterminedthatitcanbeadjustedthroughnegotiationsdoyourhomeworkHaveagoodsoundreasonfornegotiatingBelowaresomeoftheresourcesthatwillhelpyouestablishanappropriatesalaryrangey NACESalarySurveyTheNationalAssociationofCollegesandEmployers
(naceweborg)producesquarterlysurveysofentry-levelsalaryYoucanusetheNACESalaryCalculatortoestablishasalaryrangebasedonoccupationeducationandlocation
y BureauofLaborStatistics(blsgovblsblswagehtm)TheBLSproducessalarydataonastateregionalandnationallevel
aCCept or deCline the oFFerBynowyouhavethoroughlyreviewedtheofferandconsideredwhetheryoufitwithinthecompanyandthepositionRegardlessofwhetheryouareacceptingordecliningtheofferbesuretodosobothverballyandinwriting
INTE
RVIEW
INg
28 College of Business | Career Success Guide28 College of Business | Career Success Guide
BUSinESS EtiqUEttE
employers rate candidate skills - in order of importance
ability to communicateability to work in a team structureability to make decisions and solve problemsAbilitytoplanorganizeandprioritizeAbilitytoobtainandprocessinformationAbilitytoanalyzequantitativedataTechnical knowledge
Computer proficiency
Abilitytocreateandoreditwrittenreports
Abilitytoinfluenceothers
SourceJobOutlook2013NationalAssociationofCollegesandEmployers
Integrity |Respect|Responsibility 29
BUSinESS EtiqUEttEWhether you are in an interview responding to an email or talking on the phone it is importanttokeepallcommunicationmdashbothverbalandnon-verbalmdashprofessionalTherelaxed tone and correspondence used with friends is not the same as professional communicationatworkorwithbusinessprofessionalsHerearesometipsmakesureyourcommunicationmeetstheprofessionalstandard
Professional Communication
emailing1 include a clear and brief subject line
YoudonrsquotwanttomaketheotherpersonguesswhatyourmessageisaboutThesubjectlineisoftenthedecidingfactorwhetheremailgetsreadordiscardedMakesureyoursubjectlineisclearconciseanddirect
2 always re-read before sendingMakesureyouproofreadyouremailsbeforesendingthemeliminatinganyerrorsthatyourmessagemaycontainandcheckingthetoneoftheemailYouwanttogiveagoodimpressionwhileclearlycommunicatingtheintentofthemessage
3 use a professional email addressIfyouwanttobetakenseriouslyuseanemailaddressappropriateforthejoborpositionWhatmayseemlikeafunnyaddresstoyouandyourfriendsislikelyinappropriatefortheworkplaceandwillbelookeddownuponbypotentialemployers
ETIQ
UETT
Enon-verBal CommuniCation Youmayhaveperfectedyouranswerstointerviewquestionsbutmuchofthefirstimpressionyoumakewillbebasedonnon-verbalcommunicationy Makeeyecontactwiththeinterviewery Afirmhandshakewillexudeconfidenceandcapabilityy Situpstraightwithfeeteitherflatonthefloororanklescrossedy Leanforwardslightlytoappearinterestedandengagedy Relaxyourshouldersy Smileandnodwhilelisteningy Donrsquotcrossyourarmsy Ifyouneedtodosomethingwithyourhandsinterlockyourfingersandholdthem
looselyinyourlaporholdapenandanotepady Donrsquotfidgetoruseexcessiveaggressivegestures
phone Calls and voiCemail1 identify yourself quickly Youdonrsquot
wanttoleavetheotherpersonguessingwhoitisStateyournameandwhereyouarecallingfromtogivecontextforthephonecall
2 have an appropriate voicemailYourvoicemailshouldbeeasytounderstandandappropriateforallcallersStateyourfullnameandphonenumberwithabriefmessageThismayoftenbesomeonersquosfirstimpressionofyousomakeitprofessional
3 Be preparedHaveanotepadandpenreadyfornotesorphonenumbersyoumightneedtojotdownAlsobereadytoaskquestionstoavoidawkwardsilencesinthecallWhencallingoutmakesureyouusedirectcommunicationsothepointofthecallisquicklyunderstood
4 slow downSinceinterviewersareareunabletoreadyourfacialexpressionsandbodylanguageitisimportanttoslowdownyourvocalratetoallowthemtounderstandexactlywhatyouaresayingYouwillalsosoundmoreconfidentandprofessional
5 practice ending your phone callEndingaphonecallcanbeawkwardsopracticehavingaconcisegoodbyeItissuggestedthatyouthanktheinterviewersfortheirtimeandsummarizeanyactionsyouwilltakeafterthecallTrynottoprolongyourgoodbye
4 mind your mannersRemembertherulesyouweretaughtwhenyouwereyoungersuchassayingpleaseandthankyouUsingthesewordsinyouremailswillmakeyousoundmoreprofessionalandrespectfulAddresseveryoneusingthepropertitlesuchasMrMsorDrAtitleisasignofrespectandshouldbeuseduntilyouareotherwiseinstructed
5 respond in a timely manner Respondingwithin24hoursisconsideredproperetiquetteevenifyoujustreplytoacknowledgetheemailandwillgetbacktothemlaterThisshowsyouhavereadtheemailandarebeingproactive
6 avoid using exclamation points WhenwritingaprofessionalemaildpnotoveruseexclamationmarksandboldedwordsWriteyouremailasifyouwerewritingaformallettertosomeoneanduseexclamatorylanguageandsymbolssparinglyEmoticonsorsmileyfacesareneveracceptableinprofessionalemailsLeavethoseforfriendlycommunicationonFacebookortextmessageswithfriendsandfamily
30 College of Business | Career Success Guide
Networking
tips For networKing suCCess1 play the student cardAlumniandothercontactsaremorelikelytowanttohelpyouwhileyoursquorestillastudentIfyouwantto
pickthebrainofsomeonewhoworksintheindustryorrequestaninformationalinterviewnowisthetimetodoitgrowtheserelationshipswhiletherersquosnopressuresothosecontactswillwanttohelpyouwhenyoutransitiontotheworkworld
2 use your friendsrsquo parents as resourcesTheyrsquovegotdecadesofexperienceandareprobablywillingtosharetheirexpertisewithyoumdashandmaybeeventheircontactsStudentstendtooverlooktheirparentsrsquofriendswhenitcomestonetworkingbutparentsareoftenwellconnectedorknowpeoplewhoareAlsolooktorelativesandfamilyfriends
3 get out of the bubbleYoucangetaheadbynetworkingoffcampusLeveragetheCareerSuccessCenterrsquosoff-campusnetworkingopportunitiesCheckoutconferencesinyourfieldoryourlocalChamberofCommerce
4 use linkedinDonrsquotavoidusingLinkedInuntilaftercollegeUseitnowtotrackthenetworkyoursquorebuildingLinkedInrecentlylaunchednewoptionsforstudentsthatmakeiteasytounderstandthisnetworkThereisevenatooltofindalumnifromyouruniversity
5 use twitter strategicallyWhileLinkedInistheprofessionalsocialnetworkTwittercanbeevenmoreusefulforconnectingwithpeopleyouwanttoknowMakealistofpeopleinyourindustrywhoyoulookuptoandusethenetworkstrategicallytoconnectwiththemLikeLinkedInTwittercanhelpyoutakethesestrategiestothenextlevelbecauseitprovidesanopportunitytokeepintouchwiththenetworkyoursquorebuilding
6 get an internshipThisisthemostobviousoptionbutitcanrsquotbeoverstatedThevalueofaninternshipistremendousbothintermsofskillsandcontactsEmployersoftenhirefull-timeworkersfromtheirinternshippoolwhichmeanshavinganinternshipputsyouaheadofotherjobseekersInadditiontogivingyoureal-lifeexperiencetoputonyourreacutesumeacuteaninternshipputsyouineyesightofpeoplewhoworkinyourfieldofchoiceandtheyaremorelikelytothinkofyouwhenjobopportunitiesarise
ETIQUETTE
OneofthebestwaysoffindingajobistonetworkNetworkingisasuccessfultechniqueinfindingyourfirstinternshiporjoborthroughoutyourentirecareerYoumaynotrealizeitbutyoualready have a network Faculty family and friends may not have a jobforyoubuttheymayknowsomeonewhodoesorhaveusefulinformationaboutacompanyforwhichyouwouldliketoworkNetworkingcanhelpyou
y Learnaboutjobsthatarenotpubliclyadvertised y Learnaboutanemployerrsquoscultureandexpectations y Sharejobleads y Gather information to help you decide if a career is right for you
Integrity |Respect|Responsibility 31
Elevator PitchIfyoursquorelookingforajoboneofthefirsttasksonyourto-dolistshouldbecraftinganidealldquoelevatorpitchrdquoItrsquosthe30-secondspeechthat summarizes who you are what you do and why you are the perfectcandidateYoushouldbeabletogiveyourelevatorpitchatanytimefromajobinterviewtoacocktailpartyconversation
putting together your elevator pitChy Aquickintroduction(namecollegemajor)y Whatareyourcareergoalsy Experience(relevanttoyourgoals)y Whatcanyouoffer(skillsandhowyouwouldbenefitanorganization)
tipsy Keepitshortandsimpley Maintaineyecontacty Haveafirmhandshaketosignalconfidencey Researchthecompanyyoutalkwithy Smilemdashshowyourenthusiasmy Practicepracticepractice
intro
goals
experience
fit
ETIQ
UETT
EImpact Your Future
Complete your reacutesumeacute with a graduate business degree Learn from globally conscious business leaders and renowned faculty Gain career confidence through experiential learning Become part of a distinguished business and alumni community
businessoregonstateedumba 541-737-5510 OSUmBaoregonstateedu
Our Oregon State MBA alumni are leaders thoughtout the stateJoin them
32 College of Business | Career Success Guide
More and more recruiters and employers are using LinkedIntofindandhiretalentMakesureyourLinkedInprofile represents you and sends the right message to yournetworkandpotentialemployers
y Completely fill out your profileandusekeywordssootherscansearchandfindyoueasilyUseaprofessionalorprofessional-qualityheadshotofyoudressedinbusinessattire
y Connect with everyoneConnectwithclassmatesprofessorsfacultypastemployersfamilyfamilyfriendsandmoreYouneverknowhowthoseconnectionswillpayoffFollowcompaniesyouareinterestedinorintheindustriesyouwanttoworkinJoingroupsaswell
y ask for recommendationsTakeadvantageoftheconnectionsyoursquovealreadymadeandaskiftheywillrecommendyouonLinkedIn
y interact with your network SendcommentsoffercongratulationsandldquolikerdquothingssopeopleknowyoursquoreactiveAlsointroducepeopleifyouthinktheyshouldbeconnectedmdashthatmayhelpyouinthefuture
y take advantage of new resources Youcanlistprojectshonorsorganizationsandcoursesyouhavetakensothatyoucanincludeallrelevantexperience
y Find people to network with FindalumniwhoworkinthefieldsandareasyouwanttoworkinReachoutandaskforaninformationalinterview
ETIQUETTE
Integrity |Respect|Responsibility 33
Professional attire is usually classifiedaseitherbusinessprofessionalorbusinesscasualInmostsituationsitisbesttoerr on the side of caution and dressbusinessprofessionalbutbesuretoresearchthecompanyyoursquollbespeakingwithtoknowifsomethingdifferentisexpectedIfyou are interviewing for a creative position in fields such as graphic or apparel design you may have more freedom to dress fashion-forward Researchthecorporatecultureandexpectationsbeforedeciding
Professional Dress
menBusiness professional Formenbusinessprofessionaldressmeansafullsuitbutton-upshirtandtieThesuitshouldbecomprisedofmatchingjacketandslacksThejacketsleevesshouldendatyourwristandthejacketshouldbelongenoughtocoveryourbottomTheshirtshouldbefittedandaplaincoloredorsimplepatternedtieshouldbewornandtiedsoitendsatthecenterofyourbeltShoesshouldbedarkleatherandshouldmatchyourbeltDonotwearacasualbeltwithabusinesssuitDresssocksshouldbeworninacolorthatmatchesthesuitandshouldextendoveryourcalfsoskindoesnotshowwhenyousitdownHairandfacialhairshouldbecleanandwellgroomedJewelryshouldconsistonlyofawatchandsimplerings(suchasaweddingbandorclassring)Removepiercingsandanyotherjewelry
Business CasualBusinesscasualdressincludesslacksorkhakipantsAsuitjacketisnotrequiredbutasportjacketmaybewornDependingonthecompanybusinesscasualmaybeanicebutton-upshirtwithorwithoutatieoralightsweaterApoloshirtissometimesconsideredbusinesscasualWearloafersorleathershoesandalwayswearmatchingsocks(notathleticsocks)Hairandfacialhairshouldbecleanandwell-groomed
womenBusiness professional BusinessprofessionaldressforwomenincludesafullsuitmdashajacketwitheitherslacksoramatchingskirtAskirtshouldbenohigherthananinchaboveyourkneeOverallthesuitshouldbetailoredtoyourbodywithoutbeingtootightUnderneathyourjacketwearabutton-upshirtinaneutralcolorShoesshouldbeclosed-toeinadarkcolortomatchyoursuitHairshouldbecleanandstyledandmakeupshouldbesubtleandneutral
Business CasualBusinesscasualdressismorerelaxedthanbusinessprofessionalSlacksoraskirtarerequiredbutasuitjacketisnotnecessaryCardigansandblousescanbewornontheirownandcanbemorecolorfulthanthesuggestedbusinessattire
ETIQ
UETT
E
34 College of Business | Career Success Guide
Career Success Center (CSC) Events The Career Success Center holds a variety of events throughout the year to help students with their career search and professional development Check theCSCwebsiteatbusinessoregonstateeducareersformoreinformationaboutthedatesandlocationsofevents
inFormation sessions TheCSCworkswithcompaniesinavarietyofindustriestoholdinformationsessionsEachsessionincludesanin-depthdiscussionaboutthecompanyanddifferentcareerpathsavailableandmayoffertheopportunitytomeetrecruitersorleadersafterward
proFessional development worKshopsProfessionaldevelopmentworkshopsthroughouttheacademicyearfeaturereacutesumeacutewritingcoverlettersjobsearchstrategyLinkedInpersonalbrandingandinterviewingskillsTheseworkshopsareagreatwaytohelpyouprepareforyourcareersearch
Career Fairs and hospitality suite CareerfairsareheldeachtermattheCH2MHILLAlumniCenterTheseeventsallowstudentstomeetandnetworkwithmorethan100companiesandlearnaboutinternshipandjobopportunitiesAfterthefairstheCareerSuccessCenterpartnerswithOSUAthleticstohostahospitalitysuitewhererecruiterscanmeetwithbusinessundergraduatesMBAstudentsandstudent-athletesinamoreinformalatmosphereTheeventissimilartoacocktailreceptionwhereyoucannetworkone-on-one
moCK interviews MockinterviewsprovidestudentsanopportunitytopracticeinterviewingtechniqueswithrealcompaniesandhaveaprofessionalreviewoftheirreacutesumeacuteSomeemployersusemockinterviewstorecruitstudentsandemployersreceivethereacutesumeacutesofallstudentswhoparticipateMockinterviewsareheldoncepertermintheacademicyear
Business roundtaBle (Brt) TheBusinessRoundtablemeetsquarterlyinthePortlandareafornetworkingandapresentationbyOregonStatealumniaboutbusinesstopicsMembersoftheBRTmentorbusinessstudentswhoattendTheseeventsmayalsobeheldinSeattleandCorvallis
Bis meet the Firms night (winter term)ThiseventisacareerfairforBISmajorsStudentsshouldattendtolearnmoreaboutinternshipandjobopportunitieswithvariouscompaniesMeettheFirmsalsogivesstudentsachancetoexpandtheirnetworkandlearnaboutpossiblecareerpaths
FinanCe speed dating (Fall term)Thegoalofthiseventistoinformstudentsenteringthefinanceprogramaboutthevarietyofcareerpathsandopportunitiesavailable
sophomore Boot CampTohelppreparesophomoresfortheirinternshipsearchestheSophomoreBootCampisafulldayofcareerexplorationandsearchpreparationItincludesanetworkingopportunityandlunchwithamotivationalspeakerThedayconcludeswithmini-classesoninternshipsearchpreparationincludingreacutesumeacutescoverletterssocialmediabrandingandinterviewingtechniques
aCCounting meet the FirmsThiseventisacareerfairforaccountingstudentsfeaturingpublicaccountingfirmsprivateindustrycompaniesandgovernmentagenciesthatrecruitaccountingmajorsItisheldduringthesecondweekoffallterm
Integrity |Respect|Responsibility 35
Corporate Partners
College of BusinessCollege of Business Career Success Center102 Austin HallcscbusoregonstateeduPhone 541-737-8957 businessoregonstateeducareers Career Guide
OSU_BIZ_JOBSfacebookcomOSUBIZJOBSBIZ_JOBSOSU OSU_BIZ_JOBS OSU_BIZ_JOBS
integrity
respect
responsibility
September 2014
12 College of Business | Career Success Guide
Reacutesumeacutes What Not To Do
ChrisConstantine
1800PolkAvenueCorvallisOR97331
2smart4ugmailcom
TELEPHONE(541)749-0000
objective
Tousemyskillsandexperienceinarewardingpositionwithyourcompany
education
osuBS in Marketing __
gPA375
Corvallis high schoolDiploma2009-2012
employment
Cafeacute yumm Assistant2008ndash2009
IescortedcustomerstotheirtablesandarrangedtheirseatingpresentedmenusandansweredquestionsaboutmenuitemsIhaveexcellentcustomerserviceskills
orgon state universityOfficeWorker2011ndashPresent
y Completedavarietyofwrittenprojectsandpresentedworkstatustosupervisor
gt Createdofficemanuals
gt Typedminutes
gt Wrotepamphlets
y Maintainedofficeschedulingandeventcalendars
gt Enteredeventsoncalendar
gt Enteredpersonwhoscheduleeventoncalendar
leadership
Iwasvicepresidentofsalesclublastyear
awards and recognition
Member sales Club
Member Finance Club
Computer skills
MicrosoftWord
1
23
4
56 7 8
910
1112
13 1415
1617
18
APPLYI Ng
When writing and formatting a reacutesumeacute consider the following sample and corresponding notes of what not to do
Integrity |Respect|Responsibility 13
1 Drawattentiontoyournamebyincreasingitsfontsizebyatleast2pointsmorethanthefontsizeusedthroughouttherestofthereacutesumeacute
2 AvoidcreatinganegativeimpressionUseyourstudentemailoraprofessionalemailwithyourfirstandlastname
3 Labelslikelsquotelephonersquoandlsquoemailrsquoarenotneeded
4 genericobjectivestatementsdonotcommunicateanythingmeaningfultotheemployerTheirpurposeistodemonstrateaclearcareergoalanduniqueabilitiesthattheapplicantwillbringtothepositionIfyouchoosetoincludeanobjectivestatementensureitiscustomizedtothepositionyourareapplyingfor
5 Centeringallreacutesumeacutesectionswastesvaluablespaceandcanmakeitdifficulttodiscernheadingsfromcontent
6 Spelloutthenameofyoureducationalinstitution
7 Usetheexactandunabbreviateddegreetitle
8 Includethegraduationyear
9 IncludegPAonareacutesumeacuteasapplicablegenerallyincludeitifitis30AccountingstudentsareexpectedtoincludegPA
10 Afteryourfirstyearofcollegeiscompletedremovehighschooleducationandexperiencefromthereacutesumeacute
11 Writeyourreacutesumeacuteinthirdpersonpoint-of-viewThismeansthereshouldbenopersonalpronouns(Imemyyouyour)inthereacutesumeacute
12 Descriptionsofworkperformedshouldbebulletedanddemonstrateresultsandcontributions
13 Proofreadyourreacutesumeacuteforspellingmistakes
14 Placethemostrecentexperiencefirstineachsection
15 Whilebulletsareanexcellentmethodofconciselyrepresentingexperienceusingatieredsystemofbulletsisconfusing
16 Usethespaceonyourreacutesumeacutemoreeffectivelybyrestructuringsentencesintosimplefacts Vice President Sales Club2014
17 PlacecorrectinformationineachsectionIftheinformationdoesnrsquotfitthesectiontitlerenamethesectionThissectioncouldberenamedldquoProfessionalAssociationsrdquo
18 ItisexpectedthatbusinessmajorswillbeabletouseMicrosoftOfficeprogramsOnlyincludesoftwareprogramsthatshowahigherlevelofcomputermastery
APPL
YINg
14 College of Business | Career Success Guide
Reacutesumeacute Samples
APPLYI Ng
M
atthew Sm
ith m
atthewsm
ithyahoocom
(503) 555-5555 2525 C
rystal Court Salem
Oregon 97304
______________________________________________________________________________ E
DU
CA
TIO
N
Oregon State U
niversity Corvallis O
regon
Expected June 2016
Bachelor of Science B
usiness Adm
inistration Marketing
Minor Entrepreneurship
MA
RK
ET
ING
PRO
JEC
TS
Market R
esearch Class Project
Spring 2014
Form
ulated and compiled data for inclusion in a statistical analysis report
Perform
ed relative analyses based on advertising models including radio television Internet
print brochures direct mail cam
paigns catalogs sales force efforts annual reports
With the cooperation of sales representatives conducted independent research on tw
o major
retailers to determine the effectiveness of several m
arketing strategies
Integrated findings into comprehensive m
arketing research reports
Brand M
anagement C
lass Project
Fall 2013
D
eveloped a proposal to create a brand identity for local non-profit
Responsible for the creation and preparation of the copy of brochure for youth guidance cam
p
Prepared branded slide show and video for m
arketing campaigns
WO
RK
EX
PER
IEN
CE
Ivey Performance M
arketing Public Relations Intern
Sum
mer 2014
R
esponsible for the research on the Spain and Am
erican metal trade
Prepared status report and presented in press release for several com
panies
Responsible for m
eeting with clients of various industries and com
pany cultures U
lta Beauty C
ampus R
epresentativeAm
bassador
2012-2013
R
esponsible for the representation of brand for new cosm
etic products on campus
W
orked with the advertiser to increase sales of cosm
etic products
Updated database by feeding the reports of the activities
D
esigned presentations and demonstrated the product on cam
paign promotions
AC
AD
EM
IC H
ON
OR
S amp A
CT
IVIT
IES
D
eanrsquos List ndash Spring 2012 Fall 2013 Winter 2014
M
arketing Club M
ember 2012-C
urrent
Am
erican Marketing A
ssociation Mem
ber 2013 - Current
CO
MPU
TE
R SK
ILL
S Social M
edia Facebook Twitter LinkedIn Pinterest Instagram
Google+ Y
ouTube Softw
are Adobe H
TML M
icrosoft Project
Nam
e Address
Phone Num
ber Em
ail address LinkedIn address
O
bjective This is an optional section of your resum
e outline Tell the employer the specific position in w
hich you are interested
Education
College City State Degree M
ajor honors expected graduation date O
nly list your college education (No High School) List Colleges in reverse chronological order (m
ost recent first) including study abroad
Summ
ary of Qualifications
Summ
arize your best selling point relevant experience skills and personal qualities U
se specific examples of w
hat you have done to showcase your skills
Experience
This is an important part of the reacutesum
eacute Here you can list your previous employm
ent history and other relevant experience including internship volunteer organizational leadership List in reverse
chronological order Think broadly ndash student involvement and m
ajor school projects are appropriate
Achievements
If you have any special achievements you w
ould like to announce you can use this section Exam
ples Awards scholarships presentations honors
Special Skills
If you have specific skills that relate to the position you can create a special skills section Skills can include fluency in another language and com
puter skills
References You should leave this section out altogether References are not required at this stage and stating the
ldquoreferences are available upon requestrdquo is assumed If you are applying for a position that asks for
references provide them on a separate sheet titled References
Additional O
ptional Sections You can add additional sections of your reacutesum
eacute outline such as Leadership Volunteering Comm
unity Involvem
ent or Honors Layout ndash The layout you choose depends on w
hat you want to em
phasize on your reacutesumeacute
Chronological layout focuses on employm
ent history Functional focuses on transferrable skills Font ndash Choose a com
mon font and m
edium range font-size betw
een 10-12 pt Decide how you w
ant to highlight section headings Som
e people use bold and a larger font size (14-18 pt) to highlight their nam
e on the reacutesumeacute
sample reacutesum
eacute outlinesam
ple reacutesumeacute highlighting Coursew
ork
Integrity |Respect|Responsibility 15
ANN
A MILLER
EDUCATIO
N
Bachelors of Science in Finance O
regon State University Expected Graduation
GPA 378 Fall 2015
SUM
MARY O
F SKILLS
Budget Developm
ent and Managem
ent ndash Three yearsrsquo experience streamlining and m
anaging organizational budget of local fast food franchise Financial Investm
ents ndash Participated in a student-led organization that actively manages a $12 m
illion equity portfolio on behalf of the O
regon State University Foundation
Leadership ndash Served as an elected mem
ber of Weatherford Hall Council governing activities and resolving
concerns of 2400 students
RELEVANT EXPERIEN
CE
Cafeacute Yum
m Corvallis O
regon 2012 ndash Present Assistant M
anager middot In cooperation w
ith owner m
anage organizational budget to serve a comm
unity of over 50000 people middot Participates in panel to interview
new em
ployees and produces weekly personnel schedule
middot Train approximately tw
o employees per m
onth resulting in new hires achieving a high level of com
petency in new
duties O
regon State Investment Group 2013-Present
Domestic Fund Portfolio M
anager middot Accountable for valuing and analyzing com
panies within dom
estic sector for possible investment
opportunities middot W
ork with team
of students to manage m
ore than $1 million of investm
ents Delta Gam
ma Sorority
Finance Chair 2013 ndash 2014 middot Collaborated w
ith other club mem
bers to execute philanthropy project to help local schools middot Responsible for m
anaging fundraising budget and goals of $5000 per term for local organizations
AW
ARDS amp RECO
GNITIO
N
M
ember Beta Gam
ma Sigm
a Honor Society 2013 - Present O
regon State University Deanrsquos List 2011 ndash Present
Recipient Outstanding Business Student of the Year 2013
CO
MM
UN
ITYLEADERSHIP INVO
LVEMEN
T
Relay for Life 2010-Present
W
eatherford Hall Council 2013 ndash Present
Boys amp Girls Club 2013 ndash 2014
Am
erican Red Cross 2011 ndash 2012
1418 Grant Street C
orvallis OR
97330 | (541) 737- 6789 | amiller
onidoregonstateedu | ww
wlinkedincom
inannamiller
JOSEP
H H
ERN
AN
DEZ
14188 Campus W
ay | Corvallis OR 97330 | (541) 123-4567 | jhernandez
onidoregonstateedu
OB
JECTIVE
Educated business information system
s professional with four years training and experience seeking position w
ithin the Inform
ation Technology field
EDU
CATIO
N
Oregon State U
niversity Bachelors of Science in Business Inform
ation Systems Expected 2015
GPA
367 W
OR
K EX
PER
IENCE
Daim
ler Information System
s Intern
Portland O
R
June 2013 - Decem
ber 2013
Provided front-line inform
ation technology support for a company of 20000 em
ployees in more than three
geographic markets
M
aintained exceptional standards of customer service receiving recognition from
clients and vendors for quickly resolving IT issues
W
orked with a team
to perform process analysis on data w
arehouse systems thereby decreasing custom
er w
ait time by 10
Maxim
Staffing Adm
inistrative Assistant
Portland O
R
January 2011 ndash September 2012
M
aintained accurate digital records for an average of 400 calls per day continually met or exceeded daily
goals
Assisted w
ith planning and carrying out events for a staff of 60 people
Regularly created documents designed m
arketing materials and produced w
eb content using Microsoft
Office Suite and A
dobe Suite software
Server Aqua
Corvallis O
R July 2010 ndash January 2011
Recognized for polite helpful and courteous custom
er care
Utilized com
puter to check work schedule com
plete time sheets and m
onitor online customer evaluation
forms
Ensured accuracy w
hen operating cash register and assisting with inventory control and ordering
COM
PU
TER SK
ILLS
Process Analysis
HTM
L Com
puter-based Auditing
Data W
arehouse Systems
JAV
A
Data M
ining
SQL
TCPIP E-Business Concepts
ACTIV
ITIES
Volunteer Elementary School A
sthma Prevention Program
Corvallis
2012 ndash 2013 Inform
ation Systems Tutor O
regon State University Corvallis
2011 ndash Present
APPL
YINg
sample Functional reacutesum
eacute sam
ple Chronological reacutesumeacute
16 College of Business | Career Success Guide
APPLYI Ng
Jessica Chen
987 Southwest 2
nd Street bull Corvallis OR 97333 bull (541)123-4567 bull jessicachen
gmailcom
EDU
CATION
O
regon State University
Anticipated July 2016 Bachelor of Science Business Adm
inistration Managem
ent Bachelor of Science Business Adm
inistration International Business Aarhus School of Business U
niversity of Aarhus
Fall 2015 Study Abroad
W
ORK HISTO
RY Best Buy Sales Consultant
January 2013 ndash August 2014 Salem
OR
Ensured excellent custom
er service by offering technological solutions to individual and corporate custom
ers and responding to client phone requests
Met or exceeded com
pany quarterly sales quotas by 10 ndash 15
Adhered to com
pany policies as written in Em
ployee Policy Guide
Safeway Courtesy Clerk
January 2012 ndash Decem
ber 2012 Corvallis O
R
Helped customers feel valued by quickly fulfilling client requests and thereby reducing w
ait times
Assisted approxim
ately 150 customers per day w
ith transporting purchases to their cars
Monitored shelves and restocked product w
hen levels decreased below 50
capacity
LEADERSHIP EXPERIENCE
Student-Athlete Oregon State U
niversity Wom
enrsquos Rowing
2012 ndash Present
M
aintained high level academic perform
ance and developed time m
anagement skills w
hile training or com
peting six hours per day during the school year
Collaborated with team
mem
bers from diverse backgrounds in order to com
pete in Pac- 12 Rowing
Championships
Student Coordinator Oregon State U
niversity Earth Day of Service
2012
Planned an eight hour service project in conjunction w
ith Corvallis Parks and Recreation
Supervised over 100 volunteers removing invasive plant species at Dunaw
i Creek Boardwalk natural
area CO
MM
UN
ITY amp CAM
PUS IN
VOLVEM
ENT
M
ember O
regon State University Finance Club 2014 ndash Present
M
ember O
regon State University M
anagement Club 2013 ndash Present
Volunteer Jackson Street Youth Center 2012 ndash 2014
Coach Corvallis City Youth Baseball 2011 - 2013
LANG
UAG
ECOM
PUTER SKILLS
Fluent in M
andarin
Proficient in Adobe Creative Suite AW
ARDSHON
ORS
O
regon State University Honor Roll 2012-2014
Bernie Newcom
b Scholarship 2012-2014
CLIN
T R W
ILLIAM
S crw
illiams
gmailcom
(541) 123-4567 w
ww
linkedincominclintrw
illiams 2200 South G
arfield Street Corvallis O
R 97330
PR
OFESSIO
NA
L SUM
MA
RY
Goal-oriented high-energy supply chain m
anagement professional w
ith five years experience solidifying business relationships and stream
lining data processes in the public sector Adept at procurem
ent logistics and transportation com
modity m
anagement and finance H
ighly effective trainer and staff motivator com
mitted to
collaboration quality productivity and efficiency Sales amp
Operations Planning
Business Developm
ent Planning amp
Logistics
Inventory Managem
ent C
ontract Adm
inistration C
omm
unications amp N
egotiations
Business Leadership C
APEX
Managem
ent Process Im
provement
ED
UC
ATIO
N
Oregon State U
niversity Corvallis O
R
Expected July 2017
Masters of Business A
dministration in G
lobal Operations
362 G
PA
Oregon State U
niversity Corvallis O
R
July 2010
Bachelors of Science in Accounting
387 GPA
RELEV
AN
T EXP
ERIEN
CE
Horizon R
estoration Portland OR
August 2010 - Present
Operations M
anager
Developed business strategy through a com
prehensive analysis of financial and operational key perform
ance indicators while accounting for variance and em
ployed plan through inclusive team
goal setting
Implem
ented a system of process im
provement through collaborative perform
ance evaluations and results-focused goal setting for seven project m
anagers
Created and presented quarterly business unit analysis to com
municate com
pany performance trends
and achievement of benchm
arks
CB
S Interactive Portland OR
June 2010 ndash August 2010
Business amp Finance Intern
C
alculated liquidity solvency and profitability ratios for Pacific Northw
est division of the company
W
orked with a team
to identify research and document key variances for M
IS projects
Identified and assisted in the correction of inconsistencies in process or accounting treatment
resulting in a reacquisition of $30000 in funds for materials
A
ssessed with the preparation of m
onthly financial presentations decks financial dashboards metric
analysis and rate volume analysis for the departm
ent
CO
MM
UN
ITY INV
OLV
EMEN
T
Habitat for H
umanity Portland O
R
2014
Assisted w
ith connecting agency to sponsors thereby raising over $400000 in materials for new
hom
es
Constructed three hom
es with C
BS Interactive Habitat for H
umanity Team
Mercy C
orps Northw
est Corvallis O
R
2008 ndash 2010
Partnered w
ith the Asian Pacific N
etwork of O
regon to operate a food drive benefitting 25000 clients
Served as a m
ember of the O
regon Asset Building C
orps to introduce sustainable change among low
-incom
e comm
unities recruit comm
unity volunteers and establish sound fiscal policies
sample Chronological reacutesum
eacutesam
ple Combination reacutesum
eacute
Integrity |Respect|Responsibility 17
Portfolio Development
Compiling a portFolioThroughoutyourindustryandacademicexperiencesyoushouldcompilesignificantworktoincludeinyourprofessionalportfolioOnceyoubegindevelopingtheportfolioyoucaneasilyaddadditionalworkthatappropriatelyrepresentsandshowcasesyourskillsandqualifications
weB portFoliosWebportfoliosarehostedonlineandareaninteractivewebpageThebiggestbenefitofawebportfolioisitsaccessibilityEmployerscanaccessthewebportfolioatanytimebyvisitingthewebportfoliorsquoswebaddressSeveralonlinesitesallowstudentstocreateandhostattractiveprofessionalportfolioswixcom weeblycom sitesgooglecom styleportfolioscom coroflotcom
PortfoliosareanessentialjobsearchtoolfordesignmajorsAportfolioisacollectionofdocumentsandotherworksamplesorganizedinsomeformofcaseorbinderThepurposeistoshowcaseyourqualitiesandskillsasajobcandidateKeepinmindthataprofessionalportfolioshouldcontainonlyyourbestworkthatisrelevanttothepositionfield you are applying for
APPL
YINg
18 College of Business | Career Success Guide
y RemembertoshowprocessCreateseveralpagesforeachprojectthatshowshowyouprogressedfrombeginningtoendMakesurethearrangementofyourimagesanddiagramsareorganizedonyourpagesothereisanaturalflowanditrsquoseasytofollow
y SomeprojectsmaybeverytactileYoumaywanttoreproducetheseprojectstoincludeonyourpageorconsiderbringingthesephysicalprojectstoyourmeetingiftheemployerwantstoseeyouractualwork
y RemembertoincludereflectionstatementswitheachprojectthatgivenecessarybackgroundforthereaderAddinformationaboutwhytheprojectwascompletedchallengesyouovercamesuccessfullywhatyoulearnedandwhatskillsyoumasteredAddpertinentdetailsabouttheprojectDescribetheinspirationbehindtheproject
Professionalartifacts
Self-directedartifacts
Closingpagethankyoupage
hard Copy portFoliosDevelopingahardcopyportfolioinvolvescreatingadigitalportfoliothatisthenprintedandinsertedintoahardcopycaseYoucanuseanycomputerprogramyouarecomfortablewithtodevelopyourportfoliopagesPowerpointandAdobeInDesignPhotoshoparecommonlyused
step 1 planning
Decidewhatprogramyouwillusetodesigndevelopyourportfoliopages
DecideonsizeofpagelayoutandsizeofportfoliocaseCommonsizesare85X11rdquo11X14rdquoor11X17rdquoIfyouhavealotoflargeprojectswithsmalldetailsalargercasewillbemoreappropriateChooseacasethatyouarecomfortablewithcarryingandpresenting
step 2 selecting
SelectwhichportfolioartifactsyouaregoingtoincludeinyourportfoliofromthefollowingthreecategoriesChoosenomorethan10artifactsAimforqualityratherthanquantityincludeonlyyourbestwork y academicIncludeyourmostsuccessfulcourseprojectsfromyourcoursework
y professionalReacutesumeacutelettersofrecommendationprofessionalexperienceshownvisuallyperformanceevaluations
y self-directedAnyreproducedworkorworkdoneonthesideawardsscholarshipsleadershipdocumentationvolunteerworkartwork
OnceyoursquoveselectedwhichportfolioartifactsyouwanttoincludeconvertallworkintodigitalformatForphysicalpiecestakephotosoftheworkForflatpiecesscantheworkForyoursignificantexperiencescapturewithphotographs
step 3 organizing
ThenextstepistodevelopyourportfoliooutlineDecidewhereeachartifactisgoingtobeincludedConsiderthefollowingpageorder
intro pageThispageintroducesyouItshouldconsistofyournametitlemajorandbrandmarkTableofcontentsListskeypagesinyourportfoliowithpagenumber
design philosophypurpose statement Thiscantakemanyforms(designphilosophyprofessionalstatementbioaboutmepersonalcatchphrasecareerobjectiveetc)
reacutesumeacuteItcanbeaPDFofyourhardcopyreacutesumeacuteorthesamecontentinanewlayout
divider pagesIncludedividerpagesthatintroduceeachsectionofyourportfolioy AcademicprojectsChoose3-5keyacademicprojectsStartwiththemostrelevantones
y EachprojectcantakeupafewpagesRememberthesepagesaregoingtobeprintedsomakesureyoudonrsquotcramtoomuchononepage
Portfolio Development
APPLYI Ng
Integrity |Respect|Responsibility 19
step 4 designing
IncorporatethebasicprinciplesandelementsofdesignwhencreatingyourpagelayoutsConsidertheruleofthirds(thirdblankspacethirdtextthirdvisual)
CreatingabrandmarkAbrandmarkisavisualpresentationofyouasyourownbrandThiscanbeasymbollogoiconorrepetitivevisualelementthatispresentedthroughoutyourportfolioBybrandingyourselfyouarecreatingaperceptionaboutwhoyouareandthequalityofworkyoucanproduceBesureyourbrandmarkisvisibleoneverypageandeachpagerepresentsaclearconsistentbrandidentity
REMEMBERYourportfoliodesignshouldbeconsistentwithyourbrandpackage(whichincludesyourreacutesumeacutecoverletterbusinesscardandwebportfolio)Thegoalistohaveaconsistentbrandidentityinallyourwork
step 5 printing
TimetoprintandputitalltogetherOnceyourportfolioiscompletebesuretopracticehandlingitandpresentingyourpages(especiallyifyouchosethelargerportfoliocase)
AnadditionalstepistocreatealeavebehindportfolioforemployersForexamplean85X11rdquoreprintofyourpagesthatareboundtogethercanbeleftbehindwithemployersYoucanalsosaveyourworkonaCDandleaveitbehindMorecommonlyyoucandirectemployerstoyourwebportfolio
PrintingisavailableatOSUStudentMulti-MediaServices(theyscanandprintstudentportfoliopagesfreeofcharge)CorvallisCustomorFedExPortfoliocasescanbepurchasedatportfolios-and-art-casescomorfromotheronlinesources AP
PLYINg
KNOWYOURAUDIENCEThegoalofyourportfolioistoshowyouFITwithintheorganizationyouaretargetingIfthecompanyyouaretargetingisknowntobeinnovativetrendyandfashion-forwardyourportfoliostyleshouldalsobeIfthecompanyismoretraditionalandformalyourportfoliostyleshouldreflectthesamestyle
20 College of Business | Career Success Guide
Cover Letter
Your Street AddressCity State ZIP
Date
First and Last Name of PersonTitleCompanyStreet AddressCity State ZIP
Dear MrMs Last Name
Opening paragraph In the first paragraph state the reason for the letter the specific position you are applying for and indicate how you heard about the position
Second (and possibly third) paragraph Use the next one to two paragraphs to explain why you are interested in the position and the company Use specific examples to show how you are qualified for the position If you have had relevant work experience point out the specific achievements or unique qualifications from those roles If you have experience in your academic classes such as class projects use those examples as well
Closing paragraph The last paragraph should include your desire to personally interview for the position You should also refer the reader to your reacutesumeacute which summarizes your experience and qualifications Close your letter with a statement that will encourage the company to respond
Sincerely
Your Signature
Your NameEnclosure
tips1 CustomizeMakesureeachcoverletteristailoredspecificallytothepositionyouareapplyingfor
2 Be positive TelltheemployerabouttheexperiencesyouhavethatmatchtherequiredqualificationsforthejobDonothighlightqualificationsyoudonothave
3 Be conciseThisisnevertobelongerthanonepage
4 Be honest Donotembellishyouraccomplishmentsskillsorqualifications
5 FormatMakesurethatthefontstylesizeandcolorareuniformforpresentation
6 proofread ThecoverletterisoftenthefirstsampleofyourwritingthatanemployerseesMakesurethatyouproofreadforspellinggrammaticalandpunctuationerrors
APPLYI Ng
The purpose of a cover letter is to introduce yourself and show how your backgroundfitstheparticularpositionandoremployeryouareapplyingtoItprovidesanopportunitytoexpandonpointsfromyourreacutesumeacutethatyoufeelareespeciallynoteworthyorspecifictothejobdescriptionThisisalsowhereyoushouldexplainanythingodd(gapsintimelinelowerGPAetc)
Integrity |Respect|Responsibility 21
AreferencesheetisusedtosharealistofpeoplewhocanelaborateonyourexperienceandskillstopotentialemployersReferencesarenotpartofyourreacutesumeacuteThisisaseparatedocumentPeopletoconsiderhavingonthislistcaninclude
y Pastemployers(bosses)y Professorsy Advisors
a Few things to notey Usethesameheadingasinyourreacutesumeacutey Keepthelistto3-4individualstotaly Theindividualsshouldknowenoughaboutyoutobeabletospeaktoyourcharactery Youshouldchoosethosewhowillpositivelyreflectyourskillsandabilitiesy Askpeoplepermissiontobeareferencepriortoaddingthemtoyourlisty Donotusefriendsorfamilymembersuseonlyprofessionalreferences
References
Your NameAddressPhone numberEmailLinkedIn Address
References
NameJob TitleCompanyAddressPhone numberEmail address
NameJob TitleCompanyAddressPhone numberEmail address
NameJob TitleCompanyAddressPhone numberEmail address
APPL
YINg
22 College of Business | Career Success Guide
Follow up with interviewer(s) send a thank you letter that restates your skills and interest in the company within 24 hours of the interview
intErviEWinGresearch the employer to prepare for your interviewa Current newsb employer initiativesc position you are applying ford Company strengths weaknesses opportunities
and threats (swot analysis)
prepare five or more stories using the star method (see page 24)
make a great impression Be on time dress professionally make eye contact give a firm handshake be positive confident and listen to what the representatives have to say
always ask questions about the employer and position make sure you are not asking about things easily found on their website again do your research also avoid asking about salary and benefits
Integrity |Respect|Responsibility 23
traditional interview Thistypeofinterviewincludesbroad-basedquestionstoseeifthecandidatehastheskillstoperformthejobandtodeterminewhetherornottheyareafitforthecompanyBepreparedtoanswertraditionalinterviewquestionsinastraightforwardmanner
y Whydidyouchooseyourmajory Tellmeaboutyourself(keepthisto2-3minutes)y Whatareyourstrengthsandweaknessesy Whydoyouwanttoworkhere
Behavioral interview
BehavioralinterviewsarebasedontheideathatpastbehavioristhebestindicatoroffutureperformanceManycompaniestodayusethistypeofinterviewQuestionsforbehavioralinterviewsusuallystartwithldquoTellmeaboutatimewhenrdquoWhenansweringandpreparingfortheseinterviewsfollowtheSTARformatonpage24
Case interview CaseinterviewsaretypicallyusedbyconsultingcompaniesinvariousindustriesaswellasbankingandfinancialfirmsThisspecifictypeofinterviewisleveragedtotestthecandidatersquosanalyticalcommunicationproblemsolvingandadaptabilityskillsetsTypesofcaseinterviewsincludewrittencasesbusinesscasesandbrainteasers
phone interviewAphoneinterviewisusuallythefirstinterviewmanycompaniesuseasascreeningprocessforcandidates Hereareafewtips
y UsealandlinewhenpossibleIfyouuseacellphonemakesureyouareinaquietareawithgoodreception
y Providedetailedandspecificanswersjustasyouwouldinpersony Beprepared
video interviewIfyouareinterviewingwithacompanyandareunabletotraveltothesiteavideointerviewmaybearranged
y Dressprofessionallyasyouwouldforanon-siteinterviewy PracticebyrecordingyourselforutilizetheCSCresourcesy Chooseaquietareatointerviewwhereyouwillnotbedisruptedy giveyourselfplentyoftimetosetupequipmentsothatyouarereadytogoatinterviewtime
y Whenspeakingfocusyoureyesonthevideocameranotonyourscreensothatyouappeartomakeeyecontactwiththeinterviewer
inFormational interview Readaboutinformationalinterviewsonpage7
Types of Interviews
INTE
RVIEW
INg
SuccessfullymanaginganinterviewiskeytogettinganyjobTheinterviewprovidesemployerswithanopportunitytogettoknowyourpersonalityandtocloselyexamineyourverbalcommunicationskillsWhatyousaymdashandhowyousayitmdashiscriticaltoanemployerrsquosassessmentofyourldquofitrdquowithacompanyNonverbalbehaviorduringinterviewsisalsoaformofcommunicationAninterviewisanaturallyanxietyproducingsituationInordertodoyourbestmakesureyouprepare and practice Below are several different types of interviews you may experience
24 College of Business | Career Success Guide
Behavioral interview example ldquoDescribeatimewhenyouhadtosolveaproblemrdquo
STAR Method
SitUatiOnDescribethesettinginwhichyourexampletakesplaceWhatwasthesituationWhatwereyoudoingWhowereyouworkingwithWhatwereyouworkingon
Answer ldquoDuring my role as an intern at Company X I was responsible for managing all of the details for events and supervised a group of five for hosting eventsrdquo
taSKExplaintheldquoproblemrdquoandwhatyouneededtoaddressWhatwasthegoalyouwerestrivingforOrtheproblemyouweretryingtosolve
Answer ldquoAfter reviewing past reports I found that event attendance had dropped by 20 over the past few years I wanted to make sure that we brought attendance back uprdquo
aCtiOnTalkthroughthespecificstepsthatyoutookinordertoaddressthetaskathandDemonstrateandmentionskillsthatyouutilizedWhatdidyoudotoresolvetheproblemorreachyourgoal
answer ldquoFirst i collected feedback from past attendees and vendors by sending out a survey i used this to design a new approach that would be more effective in promoting our eventrdquo
rESULtExplainhowyouractionscontributedtotheoverallresultHowdidthestoryendWhatdidyoulearnfromthisexperienceIncludeconcretequantifiabledatatoprovidespecificdetailsinyourresponse
Answer ldquoThe company was able to use the new plan to host a new event By utilizing my strategies we raised attendance by 30 in the first year I learned that it is important to continually adapt strategies to increase participationrdquo
INTERVIEWI Ng
Integrity |Respect|Responsibility 25
leadershipy givemeanexampleofatimewhenyousuccessfullymotivatedotherpeopleunderchallengingcircumstances
y Describeasituationwhereyouusedpersuasiontosuccessfullyconvincesomeonetoseethingsyourway
y givemeaspecificexampleofsomethingyoudidthathelpedbuildenthusiasminothers
Commitment to tasKy Tellmeaboutatimewhenyoufailedtoachievethestatedobjectivegoalinaworkoreducationalsituation
y Tellmeaboutatimewhenyoucompletedaprojectwithminimaldirection
y givemeanexampleofanimportantgoalyouhadtosetandtellmeaboutyourprogressinreachingthatgoal
y Tellmeaboutatimewhenyouhadtogoaboveandbeyondthecallofdutyinordertogetajobdone
proBlem solvingy Tellmeaboutatimewhenyoumadeadecisionanditendedupbeingadisaster
y giveanexampleofatimewhenyouhadtoberelativelyquickincomingtoadecision
y givemeanexampleofatimewhenyouusedyourfact-findingskillstosolveaproblem
y givemeaspecificexampleofatimewhenyouusedgoodjudgmentandlogicinsolvingaproblem
CommuniCation sKillsy Tellusaboutthelastpresentationyouconductedy Tellusaboutatimewhenyoufacilitatedadiscussionthatgotofftrackmdashhowdidyouhandleit
y Tellmeaboutatimewhenyouhadtouseyourpresentationskillstoinfluencesomeonersquosopinion
y Describeatimewhenyouhadtouseyourwrittencommunicationskillstogetanimportantpointacross
Common Interview QuestionseduCationgoals
y Whathasbeenyourrolewithineachoftheextracurricularactivitiesthatyouparticipated
y Howdoyouthinkyouwilluseapplyyourdegreeinyournewjob
y Whataccomplishmentsareyoumostproudofy WehaveaverycompetitivecandidatepoolforourcompanySellmeonwhyyoushouldbeselected
y Howorwhydidyouchooseyourmajory IsyourgPAagoodreflectionofyourperformanceinschool
y Whattypeofpositionareyouinterestediny Whattypesofcampusactivitieshaveyouparticipatedin
teamworKgroup proJeCts y Tellmeofatimewhenyoudisagreedwithateammemberormanager
y Tellmeaboutatimewhenyourealizedinthemiddleofaprojectthatthingswerenotgoingasplannedmdashwhatdidyoudo
y Tellmeaboutasituationwhereyouknewyourboss(oranotherteammember)waswrongyouwererightandhowyoudealtwiththesituation
y Tellofatimewhenyouworkedwithacolleaguewhowasnotcompletinghishershareofthework
y Tellmeaboutatimewhenyouhadadisagreementwithateammemberorcoworker
strengths and weaKnessesy TellmeaboutatimewhenyoushowedpoorjudgmentHowdidyouresolvethissituation
y TellmeastoryofatimeyoudisappointedamanagerorteammemberWhatlessondidyoulearnfromtheexperience
y giveanexampleofhowyouhavebeenabletomotivateyourselftoactionwhenyoujustdidnrsquotfeellikedoingaparticulartask
INTE
RVIEW
INg
26 College of Business | Career Success Guide
Follow-UpFollowupafteraninterviewbysendingathankyoulettertothoseyouinterviewed with within 24 hours You can send a letter through the mail or byemailEmailisthebestwaytoensureitisreceivedinatimelymannerSending a thank you letter through the mail is more formal and appropriate
Applicantrsquos Current AddressCity State ZIP Code
Date of Writing
Ms Jane DoeTitleOrganizationStreet AddressCity State ZIP Code
Dear Ms Doe
1st Paragraph Express appreciation for opportunity mention location and date of interview or meeting make a positive statement about your interest in the organization
2nd Paragraph Emphasize a specific point which will make you stand out in the employerrsquos memory supply any additional information which was omitted from the interview
3rd Paragraph Close with additional appreciation make a positive statement about your qualifications for the position
Sincerely
(your name signed)Type your name
INTERVIEWI Ng
Integrity |Respect|Responsibility 27
Negotiating
CongratulationsAllofyourhardworkhaspaidoffandnowyouhaveajoboffer Here are a few tips when considering the offer
read itThefirststeptoapproachingajobofferistocarefullyreadallofthematerialsentThisincludestheemailtheformaloffer(typicallyaPDFattachedtotheemail)anyotherattachmentsandallrelevantlinksMakesureyouclearlyunderstandy Salary(orhourlywage)y Locationy Startdateandenddate(inthecaseofinternships)y Expensescoveredy Benefits(probablynotincludedinaninternshipoffer)y Contactsy Datetoacceptofferby
write BaCKThenextstepistosendanemailtoyourcontactthankingthemforextendingtheofferConfirmthatyouwillhavearesponseforthembeforethedateindicatedontheofferAtthispointifthereareanyunclearpointsontheofferdonrsquotbeafraidtoaskquestionsinyourresponse
salary negotiatingBeginthenegotiationprocessbyaskingifthejobofferisnegotiableIfyouhaveapreviouslyestablishedlineofcommunicationwithyourcontactthroughthephonegiveherhimacalltoaskhowmuchflexibilitythecompanyhastodiscusssalaryOnceyouhavedeterminedthatitcanbeadjustedthroughnegotiationsdoyourhomeworkHaveagoodsoundreasonfornegotiatingBelowaresomeoftheresourcesthatwillhelpyouestablishanappropriatesalaryrangey NACESalarySurveyTheNationalAssociationofCollegesandEmployers
(naceweborg)producesquarterlysurveysofentry-levelsalaryYoucanusetheNACESalaryCalculatortoestablishasalaryrangebasedonoccupationeducationandlocation
y BureauofLaborStatistics(blsgovblsblswagehtm)TheBLSproducessalarydataonastateregionalandnationallevel
aCCept or deCline the oFFerBynowyouhavethoroughlyreviewedtheofferandconsideredwhetheryoufitwithinthecompanyandthepositionRegardlessofwhetheryouareacceptingordecliningtheofferbesuretodosobothverballyandinwriting
INTE
RVIEW
INg
28 College of Business | Career Success Guide28 College of Business | Career Success Guide
BUSinESS EtiqUEttE
employers rate candidate skills - in order of importance
ability to communicateability to work in a team structureability to make decisions and solve problemsAbilitytoplanorganizeandprioritizeAbilitytoobtainandprocessinformationAbilitytoanalyzequantitativedataTechnical knowledge
Computer proficiency
Abilitytocreateandoreditwrittenreports
Abilitytoinfluenceothers
SourceJobOutlook2013NationalAssociationofCollegesandEmployers
Integrity |Respect|Responsibility 29
BUSinESS EtiqUEttEWhether you are in an interview responding to an email or talking on the phone it is importanttokeepallcommunicationmdashbothverbalandnon-verbalmdashprofessionalTherelaxed tone and correspondence used with friends is not the same as professional communicationatworkorwithbusinessprofessionalsHerearesometipsmakesureyourcommunicationmeetstheprofessionalstandard
Professional Communication
emailing1 include a clear and brief subject line
YoudonrsquotwanttomaketheotherpersonguesswhatyourmessageisaboutThesubjectlineisoftenthedecidingfactorwhetheremailgetsreadordiscardedMakesureyoursubjectlineisclearconciseanddirect
2 always re-read before sendingMakesureyouproofreadyouremailsbeforesendingthemeliminatinganyerrorsthatyourmessagemaycontainandcheckingthetoneoftheemailYouwanttogiveagoodimpressionwhileclearlycommunicatingtheintentofthemessage
3 use a professional email addressIfyouwanttobetakenseriouslyuseanemailaddressappropriateforthejoborpositionWhatmayseemlikeafunnyaddresstoyouandyourfriendsislikelyinappropriatefortheworkplaceandwillbelookeddownuponbypotentialemployers
ETIQ
UETT
Enon-verBal CommuniCation Youmayhaveperfectedyouranswerstointerviewquestionsbutmuchofthefirstimpressionyoumakewillbebasedonnon-verbalcommunicationy Makeeyecontactwiththeinterviewery Afirmhandshakewillexudeconfidenceandcapabilityy Situpstraightwithfeeteitherflatonthefloororanklescrossedy Leanforwardslightlytoappearinterestedandengagedy Relaxyourshouldersy Smileandnodwhilelisteningy Donrsquotcrossyourarmsy Ifyouneedtodosomethingwithyourhandsinterlockyourfingersandholdthem
looselyinyourlaporholdapenandanotepady Donrsquotfidgetoruseexcessiveaggressivegestures
phone Calls and voiCemail1 identify yourself quickly Youdonrsquot
wanttoleavetheotherpersonguessingwhoitisStateyournameandwhereyouarecallingfromtogivecontextforthephonecall
2 have an appropriate voicemailYourvoicemailshouldbeeasytounderstandandappropriateforallcallersStateyourfullnameandphonenumberwithabriefmessageThismayoftenbesomeonersquosfirstimpressionofyousomakeitprofessional
3 Be preparedHaveanotepadandpenreadyfornotesorphonenumbersyoumightneedtojotdownAlsobereadytoaskquestionstoavoidawkwardsilencesinthecallWhencallingoutmakesureyouusedirectcommunicationsothepointofthecallisquicklyunderstood
4 slow downSinceinterviewersareareunabletoreadyourfacialexpressionsandbodylanguageitisimportanttoslowdownyourvocalratetoallowthemtounderstandexactlywhatyouaresayingYouwillalsosoundmoreconfidentandprofessional
5 practice ending your phone callEndingaphonecallcanbeawkwardsopracticehavingaconcisegoodbyeItissuggestedthatyouthanktheinterviewersfortheirtimeandsummarizeanyactionsyouwilltakeafterthecallTrynottoprolongyourgoodbye
4 mind your mannersRemembertherulesyouweretaughtwhenyouwereyoungersuchassayingpleaseandthankyouUsingthesewordsinyouremailswillmakeyousoundmoreprofessionalandrespectfulAddresseveryoneusingthepropertitlesuchasMrMsorDrAtitleisasignofrespectandshouldbeuseduntilyouareotherwiseinstructed
5 respond in a timely manner Respondingwithin24hoursisconsideredproperetiquetteevenifyoujustreplytoacknowledgetheemailandwillgetbacktothemlaterThisshowsyouhavereadtheemailandarebeingproactive
6 avoid using exclamation points WhenwritingaprofessionalemaildpnotoveruseexclamationmarksandboldedwordsWriteyouremailasifyouwerewritingaformallettertosomeoneanduseexclamatorylanguageandsymbolssparinglyEmoticonsorsmileyfacesareneveracceptableinprofessionalemailsLeavethoseforfriendlycommunicationonFacebookortextmessageswithfriendsandfamily
30 College of Business | Career Success Guide
Networking
tips For networKing suCCess1 play the student cardAlumniandothercontactsaremorelikelytowanttohelpyouwhileyoursquorestillastudentIfyouwantto
pickthebrainofsomeonewhoworksintheindustryorrequestaninformationalinterviewnowisthetimetodoitgrowtheserelationshipswhiletherersquosnopressuresothosecontactswillwanttohelpyouwhenyoutransitiontotheworkworld
2 use your friendsrsquo parents as resourcesTheyrsquovegotdecadesofexperienceandareprobablywillingtosharetheirexpertisewithyoumdashandmaybeeventheircontactsStudentstendtooverlooktheirparentsrsquofriendswhenitcomestonetworkingbutparentsareoftenwellconnectedorknowpeoplewhoareAlsolooktorelativesandfamilyfriends
3 get out of the bubbleYoucangetaheadbynetworkingoffcampusLeveragetheCareerSuccessCenterrsquosoff-campusnetworkingopportunitiesCheckoutconferencesinyourfieldoryourlocalChamberofCommerce
4 use linkedinDonrsquotavoidusingLinkedInuntilaftercollegeUseitnowtotrackthenetworkyoursquorebuildingLinkedInrecentlylaunchednewoptionsforstudentsthatmakeiteasytounderstandthisnetworkThereisevenatooltofindalumnifromyouruniversity
5 use twitter strategicallyWhileLinkedInistheprofessionalsocialnetworkTwittercanbeevenmoreusefulforconnectingwithpeopleyouwanttoknowMakealistofpeopleinyourindustrywhoyoulookuptoandusethenetworkstrategicallytoconnectwiththemLikeLinkedInTwittercanhelpyoutakethesestrategiestothenextlevelbecauseitprovidesanopportunitytokeepintouchwiththenetworkyoursquorebuilding
6 get an internshipThisisthemostobviousoptionbutitcanrsquotbeoverstatedThevalueofaninternshipistremendousbothintermsofskillsandcontactsEmployersoftenhirefull-timeworkersfromtheirinternshippoolwhichmeanshavinganinternshipputsyouaheadofotherjobseekersInadditiontogivingyoureal-lifeexperiencetoputonyourreacutesumeacuteaninternshipputsyouineyesightofpeoplewhoworkinyourfieldofchoiceandtheyaremorelikelytothinkofyouwhenjobopportunitiesarise
ETIQUETTE
OneofthebestwaysoffindingajobistonetworkNetworkingisasuccessfultechniqueinfindingyourfirstinternshiporjoborthroughoutyourentirecareerYoumaynotrealizeitbutyoualready have a network Faculty family and friends may not have a jobforyoubuttheymayknowsomeonewhodoesorhaveusefulinformationaboutacompanyforwhichyouwouldliketoworkNetworkingcanhelpyou
y Learnaboutjobsthatarenotpubliclyadvertised y Learnaboutanemployerrsquoscultureandexpectations y Sharejobleads y Gather information to help you decide if a career is right for you
Integrity |Respect|Responsibility 31
Elevator PitchIfyoursquorelookingforajoboneofthefirsttasksonyourto-dolistshouldbecraftinganidealldquoelevatorpitchrdquoItrsquosthe30-secondspeechthat summarizes who you are what you do and why you are the perfectcandidateYoushouldbeabletogiveyourelevatorpitchatanytimefromajobinterviewtoacocktailpartyconversation
putting together your elevator pitChy Aquickintroduction(namecollegemajor)y Whatareyourcareergoalsy Experience(relevanttoyourgoals)y Whatcanyouoffer(skillsandhowyouwouldbenefitanorganization)
tipsy Keepitshortandsimpley Maintaineyecontacty Haveafirmhandshaketosignalconfidencey Researchthecompanyyoutalkwithy Smilemdashshowyourenthusiasmy Practicepracticepractice
intro
goals
experience
fit
ETIQ
UETT
EImpact Your Future
Complete your reacutesumeacute with a graduate business degree Learn from globally conscious business leaders and renowned faculty Gain career confidence through experiential learning Become part of a distinguished business and alumni community
businessoregonstateedumba 541-737-5510 OSUmBaoregonstateedu
Our Oregon State MBA alumni are leaders thoughtout the stateJoin them
32 College of Business | Career Success Guide
More and more recruiters and employers are using LinkedIntofindandhiretalentMakesureyourLinkedInprofile represents you and sends the right message to yournetworkandpotentialemployers
y Completely fill out your profileandusekeywordssootherscansearchandfindyoueasilyUseaprofessionalorprofessional-qualityheadshotofyoudressedinbusinessattire
y Connect with everyoneConnectwithclassmatesprofessorsfacultypastemployersfamilyfamilyfriendsandmoreYouneverknowhowthoseconnectionswillpayoffFollowcompaniesyouareinterestedinorintheindustriesyouwanttoworkinJoingroupsaswell
y ask for recommendationsTakeadvantageoftheconnectionsyoursquovealreadymadeandaskiftheywillrecommendyouonLinkedIn
y interact with your network SendcommentsoffercongratulationsandldquolikerdquothingssopeopleknowyoursquoreactiveAlsointroducepeopleifyouthinktheyshouldbeconnectedmdashthatmayhelpyouinthefuture
y take advantage of new resources Youcanlistprojectshonorsorganizationsandcoursesyouhavetakensothatyoucanincludeallrelevantexperience
y Find people to network with FindalumniwhoworkinthefieldsandareasyouwanttoworkinReachoutandaskforaninformationalinterview
ETIQUETTE
Integrity |Respect|Responsibility 33
Professional attire is usually classifiedaseitherbusinessprofessionalorbusinesscasualInmostsituationsitisbesttoerr on the side of caution and dressbusinessprofessionalbutbesuretoresearchthecompanyyoursquollbespeakingwithtoknowifsomethingdifferentisexpectedIfyou are interviewing for a creative position in fields such as graphic or apparel design you may have more freedom to dress fashion-forward Researchthecorporatecultureandexpectationsbeforedeciding
Professional Dress
menBusiness professional Formenbusinessprofessionaldressmeansafullsuitbutton-upshirtandtieThesuitshouldbecomprisedofmatchingjacketandslacksThejacketsleevesshouldendatyourwristandthejacketshouldbelongenoughtocoveryourbottomTheshirtshouldbefittedandaplaincoloredorsimplepatternedtieshouldbewornandtiedsoitendsatthecenterofyourbeltShoesshouldbedarkleatherandshouldmatchyourbeltDonotwearacasualbeltwithabusinesssuitDresssocksshouldbeworninacolorthatmatchesthesuitandshouldextendoveryourcalfsoskindoesnotshowwhenyousitdownHairandfacialhairshouldbecleanandwellgroomedJewelryshouldconsistonlyofawatchandsimplerings(suchasaweddingbandorclassring)Removepiercingsandanyotherjewelry
Business CasualBusinesscasualdressincludesslacksorkhakipantsAsuitjacketisnotrequiredbutasportjacketmaybewornDependingonthecompanybusinesscasualmaybeanicebutton-upshirtwithorwithoutatieoralightsweaterApoloshirtissometimesconsideredbusinesscasualWearloafersorleathershoesandalwayswearmatchingsocks(notathleticsocks)Hairandfacialhairshouldbecleanandwell-groomed
womenBusiness professional BusinessprofessionaldressforwomenincludesafullsuitmdashajacketwitheitherslacksoramatchingskirtAskirtshouldbenohigherthananinchaboveyourkneeOverallthesuitshouldbetailoredtoyourbodywithoutbeingtootightUnderneathyourjacketwearabutton-upshirtinaneutralcolorShoesshouldbeclosed-toeinadarkcolortomatchyoursuitHairshouldbecleanandstyledandmakeupshouldbesubtleandneutral
Business CasualBusinesscasualdressismorerelaxedthanbusinessprofessionalSlacksoraskirtarerequiredbutasuitjacketisnotnecessaryCardigansandblousescanbewornontheirownandcanbemorecolorfulthanthesuggestedbusinessattire
ETIQ
UETT
E
34 College of Business | Career Success Guide
Career Success Center (CSC) Events The Career Success Center holds a variety of events throughout the year to help students with their career search and professional development Check theCSCwebsiteatbusinessoregonstateeducareersformoreinformationaboutthedatesandlocationsofevents
inFormation sessions TheCSCworkswithcompaniesinavarietyofindustriestoholdinformationsessionsEachsessionincludesanin-depthdiscussionaboutthecompanyanddifferentcareerpathsavailableandmayoffertheopportunitytomeetrecruitersorleadersafterward
proFessional development worKshopsProfessionaldevelopmentworkshopsthroughouttheacademicyearfeaturereacutesumeacutewritingcoverlettersjobsearchstrategyLinkedInpersonalbrandingandinterviewingskillsTheseworkshopsareagreatwaytohelpyouprepareforyourcareersearch
Career Fairs and hospitality suite CareerfairsareheldeachtermattheCH2MHILLAlumniCenterTheseeventsallowstudentstomeetandnetworkwithmorethan100companiesandlearnaboutinternshipandjobopportunitiesAfterthefairstheCareerSuccessCenterpartnerswithOSUAthleticstohostahospitalitysuitewhererecruiterscanmeetwithbusinessundergraduatesMBAstudentsandstudent-athletesinamoreinformalatmosphereTheeventissimilartoacocktailreceptionwhereyoucannetworkone-on-one
moCK interviews MockinterviewsprovidestudentsanopportunitytopracticeinterviewingtechniqueswithrealcompaniesandhaveaprofessionalreviewoftheirreacutesumeacuteSomeemployersusemockinterviewstorecruitstudentsandemployersreceivethereacutesumeacutesofallstudentswhoparticipateMockinterviewsareheldoncepertermintheacademicyear
Business roundtaBle (Brt) TheBusinessRoundtablemeetsquarterlyinthePortlandareafornetworkingandapresentationbyOregonStatealumniaboutbusinesstopicsMembersoftheBRTmentorbusinessstudentswhoattendTheseeventsmayalsobeheldinSeattleandCorvallis
Bis meet the Firms night (winter term)ThiseventisacareerfairforBISmajorsStudentsshouldattendtolearnmoreaboutinternshipandjobopportunitieswithvariouscompaniesMeettheFirmsalsogivesstudentsachancetoexpandtheirnetworkandlearnaboutpossiblecareerpaths
FinanCe speed dating (Fall term)Thegoalofthiseventistoinformstudentsenteringthefinanceprogramaboutthevarietyofcareerpathsandopportunitiesavailable
sophomore Boot CampTohelppreparesophomoresfortheirinternshipsearchestheSophomoreBootCampisafulldayofcareerexplorationandsearchpreparationItincludesanetworkingopportunityandlunchwithamotivationalspeakerThedayconcludeswithmini-classesoninternshipsearchpreparationincludingreacutesumeacutescoverletterssocialmediabrandingandinterviewingtechniques
aCCounting meet the FirmsThiseventisacareerfairforaccountingstudentsfeaturingpublicaccountingfirmsprivateindustrycompaniesandgovernmentagenciesthatrecruitaccountingmajorsItisheldduringthesecondweekoffallterm
Integrity |Respect|Responsibility 35
Corporate Partners
College of BusinessCollege of Business Career Success Center102 Austin HallcscbusoregonstateeduPhone 541-737-8957 businessoregonstateeducareers Career Guide
OSU_BIZ_JOBSfacebookcomOSUBIZJOBSBIZ_JOBSOSU OSU_BIZ_JOBS OSU_BIZ_JOBS
integrity
respect
responsibility
September 2014
Integrity |Respect|Responsibility 13
1 Drawattentiontoyournamebyincreasingitsfontsizebyatleast2pointsmorethanthefontsizeusedthroughouttherestofthereacutesumeacute
2 AvoidcreatinganegativeimpressionUseyourstudentemailoraprofessionalemailwithyourfirstandlastname
3 Labelslikelsquotelephonersquoandlsquoemailrsquoarenotneeded
4 genericobjectivestatementsdonotcommunicateanythingmeaningfultotheemployerTheirpurposeistodemonstrateaclearcareergoalanduniqueabilitiesthattheapplicantwillbringtothepositionIfyouchoosetoincludeanobjectivestatementensureitiscustomizedtothepositionyourareapplyingfor
5 Centeringallreacutesumeacutesectionswastesvaluablespaceandcanmakeitdifficulttodiscernheadingsfromcontent
6 Spelloutthenameofyoureducationalinstitution
7 Usetheexactandunabbreviateddegreetitle
8 Includethegraduationyear
9 IncludegPAonareacutesumeacuteasapplicablegenerallyincludeitifitis30AccountingstudentsareexpectedtoincludegPA
10 Afteryourfirstyearofcollegeiscompletedremovehighschooleducationandexperiencefromthereacutesumeacute
11 Writeyourreacutesumeacuteinthirdpersonpoint-of-viewThismeansthereshouldbenopersonalpronouns(Imemyyouyour)inthereacutesumeacute
12 Descriptionsofworkperformedshouldbebulletedanddemonstrateresultsandcontributions
13 Proofreadyourreacutesumeacuteforspellingmistakes
14 Placethemostrecentexperiencefirstineachsection
15 Whilebulletsareanexcellentmethodofconciselyrepresentingexperienceusingatieredsystemofbulletsisconfusing
16 Usethespaceonyourreacutesumeacutemoreeffectivelybyrestructuringsentencesintosimplefacts Vice President Sales Club2014
17 PlacecorrectinformationineachsectionIftheinformationdoesnrsquotfitthesectiontitlerenamethesectionThissectioncouldberenamedldquoProfessionalAssociationsrdquo
18 ItisexpectedthatbusinessmajorswillbeabletouseMicrosoftOfficeprogramsOnlyincludesoftwareprogramsthatshowahigherlevelofcomputermastery
APPL
YINg
14 College of Business | Career Success Guide
Reacutesumeacute Samples
APPLYI Ng
M
atthew Sm
ith m
atthewsm
ithyahoocom
(503) 555-5555 2525 C
rystal Court Salem
Oregon 97304
______________________________________________________________________________ E
DU
CA
TIO
N
Oregon State U
niversity Corvallis O
regon
Expected June 2016
Bachelor of Science B
usiness Adm
inistration Marketing
Minor Entrepreneurship
MA
RK
ET
ING
PRO
JEC
TS
Market R
esearch Class Project
Spring 2014
Form
ulated and compiled data for inclusion in a statistical analysis report
Perform
ed relative analyses based on advertising models including radio television Internet
print brochures direct mail cam
paigns catalogs sales force efforts annual reports
With the cooperation of sales representatives conducted independent research on tw
o major
retailers to determine the effectiveness of several m
arketing strategies
Integrated findings into comprehensive m
arketing research reports
Brand M
anagement C
lass Project
Fall 2013
D
eveloped a proposal to create a brand identity for local non-profit
Responsible for the creation and preparation of the copy of brochure for youth guidance cam
p
Prepared branded slide show and video for m
arketing campaigns
WO
RK
EX
PER
IEN
CE
Ivey Performance M
arketing Public Relations Intern
Sum
mer 2014
R
esponsible for the research on the Spain and Am
erican metal trade
Prepared status report and presented in press release for several com
panies
Responsible for m
eeting with clients of various industries and com
pany cultures U
lta Beauty C
ampus R
epresentativeAm
bassador
2012-2013
R
esponsible for the representation of brand for new cosm
etic products on campus
W
orked with the advertiser to increase sales of cosm
etic products
Updated database by feeding the reports of the activities
D
esigned presentations and demonstrated the product on cam
paign promotions
AC
AD
EM
IC H
ON
OR
S amp A
CT
IVIT
IES
D
eanrsquos List ndash Spring 2012 Fall 2013 Winter 2014
M
arketing Club M
ember 2012-C
urrent
Am
erican Marketing A
ssociation Mem
ber 2013 - Current
CO
MPU
TE
R SK
ILL
S Social M
edia Facebook Twitter LinkedIn Pinterest Instagram
Google+ Y
ouTube Softw
are Adobe H
TML M
icrosoft Project
Nam
e Address
Phone Num
ber Em
ail address LinkedIn address
O
bjective This is an optional section of your resum
e outline Tell the employer the specific position in w
hich you are interested
Education
College City State Degree M
ajor honors expected graduation date O
nly list your college education (No High School) List Colleges in reverse chronological order (m
ost recent first) including study abroad
Summ
ary of Qualifications
Summ
arize your best selling point relevant experience skills and personal qualities U
se specific examples of w
hat you have done to showcase your skills
Experience
This is an important part of the reacutesum
eacute Here you can list your previous employm
ent history and other relevant experience including internship volunteer organizational leadership List in reverse
chronological order Think broadly ndash student involvement and m
ajor school projects are appropriate
Achievements
If you have any special achievements you w
ould like to announce you can use this section Exam
ples Awards scholarships presentations honors
Special Skills
If you have specific skills that relate to the position you can create a special skills section Skills can include fluency in another language and com
puter skills
References You should leave this section out altogether References are not required at this stage and stating the
ldquoreferences are available upon requestrdquo is assumed If you are applying for a position that asks for
references provide them on a separate sheet titled References
Additional O
ptional Sections You can add additional sections of your reacutesum
eacute outline such as Leadership Volunteering Comm
unity Involvem
ent or Honors Layout ndash The layout you choose depends on w
hat you want to em
phasize on your reacutesumeacute
Chronological layout focuses on employm
ent history Functional focuses on transferrable skills Font ndash Choose a com
mon font and m
edium range font-size betw
een 10-12 pt Decide how you w
ant to highlight section headings Som
e people use bold and a larger font size (14-18 pt) to highlight their nam
e on the reacutesumeacute
sample reacutesum
eacute outlinesam
ple reacutesumeacute highlighting Coursew
ork
Integrity |Respect|Responsibility 15
ANN
A MILLER
EDUCATIO
N
Bachelors of Science in Finance O
regon State University Expected Graduation
GPA 378 Fall 2015
SUM
MARY O
F SKILLS
Budget Developm
ent and Managem
ent ndash Three yearsrsquo experience streamlining and m
anaging organizational budget of local fast food franchise Financial Investm
ents ndash Participated in a student-led organization that actively manages a $12 m
illion equity portfolio on behalf of the O
regon State University Foundation
Leadership ndash Served as an elected mem
ber of Weatherford Hall Council governing activities and resolving
concerns of 2400 students
RELEVANT EXPERIEN
CE
Cafeacute Yum
m Corvallis O
regon 2012 ndash Present Assistant M
anager middot In cooperation w
ith owner m
anage organizational budget to serve a comm
unity of over 50000 people middot Participates in panel to interview
new em
ployees and produces weekly personnel schedule
middot Train approximately tw
o employees per m
onth resulting in new hires achieving a high level of com
petency in new
duties O
regon State Investment Group 2013-Present
Domestic Fund Portfolio M
anager middot Accountable for valuing and analyzing com
panies within dom
estic sector for possible investment
opportunities middot W
ork with team
of students to manage m
ore than $1 million of investm
ents Delta Gam
ma Sorority
Finance Chair 2013 ndash 2014 middot Collaborated w
ith other club mem
bers to execute philanthropy project to help local schools middot Responsible for m
anaging fundraising budget and goals of $5000 per term for local organizations
AW
ARDS amp RECO
GNITIO
N
M
ember Beta Gam
ma Sigm
a Honor Society 2013 - Present O
regon State University Deanrsquos List 2011 ndash Present
Recipient Outstanding Business Student of the Year 2013
CO
MM
UN
ITYLEADERSHIP INVO
LVEMEN
T
Relay for Life 2010-Present
W
eatherford Hall Council 2013 ndash Present
Boys amp Girls Club 2013 ndash 2014
Am
erican Red Cross 2011 ndash 2012
1418 Grant Street C
orvallis OR
97330 | (541) 737- 6789 | amiller
onidoregonstateedu | ww
wlinkedincom
inannamiller
JOSEP
H H
ERN
AN
DEZ
14188 Campus W
ay | Corvallis OR 97330 | (541) 123-4567 | jhernandez
onidoregonstateedu
OB
JECTIVE
Educated business information system
s professional with four years training and experience seeking position w
ithin the Inform
ation Technology field
EDU
CATIO
N
Oregon State U
niversity Bachelors of Science in Business Inform
ation Systems Expected 2015
GPA
367 W
OR
K EX
PER
IENCE
Daim
ler Information System
s Intern
Portland O
R
June 2013 - Decem
ber 2013
Provided front-line inform
ation technology support for a company of 20000 em
ployees in more than three
geographic markets
M
aintained exceptional standards of customer service receiving recognition from
clients and vendors for quickly resolving IT issues
W
orked with a team
to perform process analysis on data w
arehouse systems thereby decreasing custom
er w
ait time by 10
Maxim
Staffing Adm
inistrative Assistant
Portland O
R
January 2011 ndash September 2012
M
aintained accurate digital records for an average of 400 calls per day continually met or exceeded daily
goals
Assisted w
ith planning and carrying out events for a staff of 60 people
Regularly created documents designed m
arketing materials and produced w
eb content using Microsoft
Office Suite and A
dobe Suite software
Server Aqua
Corvallis O
R July 2010 ndash January 2011
Recognized for polite helpful and courteous custom
er care
Utilized com
puter to check work schedule com
plete time sheets and m
onitor online customer evaluation
forms
Ensured accuracy w
hen operating cash register and assisting with inventory control and ordering
COM
PU
TER SK
ILLS
Process Analysis
HTM
L Com
puter-based Auditing
Data W
arehouse Systems
JAV
A
Data M
ining
SQL
TCPIP E-Business Concepts
ACTIV
ITIES
Volunteer Elementary School A
sthma Prevention Program
Corvallis
2012 ndash 2013 Inform
ation Systems Tutor O
regon State University Corvallis
2011 ndash Present
APPL
YINg
sample Functional reacutesum
eacute sam
ple Chronological reacutesumeacute
16 College of Business | Career Success Guide
APPLYI Ng
Jessica Chen
987 Southwest 2
nd Street bull Corvallis OR 97333 bull (541)123-4567 bull jessicachen
gmailcom
EDU
CATION
O
regon State University
Anticipated July 2016 Bachelor of Science Business Adm
inistration Managem
ent Bachelor of Science Business Adm
inistration International Business Aarhus School of Business U
niversity of Aarhus
Fall 2015 Study Abroad
W
ORK HISTO
RY Best Buy Sales Consultant
January 2013 ndash August 2014 Salem
OR
Ensured excellent custom
er service by offering technological solutions to individual and corporate custom
ers and responding to client phone requests
Met or exceeded com
pany quarterly sales quotas by 10 ndash 15
Adhered to com
pany policies as written in Em
ployee Policy Guide
Safeway Courtesy Clerk
January 2012 ndash Decem
ber 2012 Corvallis O
R
Helped customers feel valued by quickly fulfilling client requests and thereby reducing w
ait times
Assisted approxim
ately 150 customers per day w
ith transporting purchases to their cars
Monitored shelves and restocked product w
hen levels decreased below 50
capacity
LEADERSHIP EXPERIENCE
Student-Athlete Oregon State U
niversity Wom
enrsquos Rowing
2012 ndash Present
M
aintained high level academic perform
ance and developed time m
anagement skills w
hile training or com
peting six hours per day during the school year
Collaborated with team
mem
bers from diverse backgrounds in order to com
pete in Pac- 12 Rowing
Championships
Student Coordinator Oregon State U
niversity Earth Day of Service
2012
Planned an eight hour service project in conjunction w
ith Corvallis Parks and Recreation
Supervised over 100 volunteers removing invasive plant species at Dunaw
i Creek Boardwalk natural
area CO
MM
UN
ITY amp CAM
PUS IN
VOLVEM
ENT
M
ember O
regon State University Finance Club 2014 ndash Present
M
ember O
regon State University M
anagement Club 2013 ndash Present
Volunteer Jackson Street Youth Center 2012 ndash 2014
Coach Corvallis City Youth Baseball 2011 - 2013
LANG
UAG
ECOM
PUTER SKILLS
Fluent in M
andarin
Proficient in Adobe Creative Suite AW
ARDSHON
ORS
O
regon State University Honor Roll 2012-2014
Bernie Newcom
b Scholarship 2012-2014
CLIN
T R W
ILLIAM
S crw
illiams
gmailcom
(541) 123-4567 w
ww
linkedincominclintrw
illiams 2200 South G
arfield Street Corvallis O
R 97330
PR
OFESSIO
NA
L SUM
MA
RY
Goal-oriented high-energy supply chain m
anagement professional w
ith five years experience solidifying business relationships and stream
lining data processes in the public sector Adept at procurem
ent logistics and transportation com
modity m
anagement and finance H
ighly effective trainer and staff motivator com
mitted to
collaboration quality productivity and efficiency Sales amp
Operations Planning
Business Developm
ent Planning amp
Logistics
Inventory Managem
ent C
ontract Adm
inistration C
omm
unications amp N
egotiations
Business Leadership C
APEX
Managem
ent Process Im
provement
ED
UC
ATIO
N
Oregon State U
niversity Corvallis O
R
Expected July 2017
Masters of Business A
dministration in G
lobal Operations
362 G
PA
Oregon State U
niversity Corvallis O
R
July 2010
Bachelors of Science in Accounting
387 GPA
RELEV
AN
T EXP
ERIEN
CE
Horizon R
estoration Portland OR
August 2010 - Present
Operations M
anager
Developed business strategy through a com
prehensive analysis of financial and operational key perform
ance indicators while accounting for variance and em
ployed plan through inclusive team
goal setting
Implem
ented a system of process im
provement through collaborative perform
ance evaluations and results-focused goal setting for seven project m
anagers
Created and presented quarterly business unit analysis to com
municate com
pany performance trends
and achievement of benchm
arks
CB
S Interactive Portland OR
June 2010 ndash August 2010
Business amp Finance Intern
C
alculated liquidity solvency and profitability ratios for Pacific Northw
est division of the company
W
orked with a team
to identify research and document key variances for M
IS projects
Identified and assisted in the correction of inconsistencies in process or accounting treatment
resulting in a reacquisition of $30000 in funds for materials
A
ssessed with the preparation of m
onthly financial presentations decks financial dashboards metric
analysis and rate volume analysis for the departm
ent
CO
MM
UN
ITY INV
OLV
EMEN
T
Habitat for H
umanity Portland O
R
2014
Assisted w
ith connecting agency to sponsors thereby raising over $400000 in materials for new
hom
es
Constructed three hom
es with C
BS Interactive Habitat for H
umanity Team
Mercy C
orps Northw
est Corvallis O
R
2008 ndash 2010
Partnered w
ith the Asian Pacific N
etwork of O
regon to operate a food drive benefitting 25000 clients
Served as a m
ember of the O
regon Asset Building C
orps to introduce sustainable change among low
-incom
e comm
unities recruit comm
unity volunteers and establish sound fiscal policies
sample Chronological reacutesum
eacutesam
ple Combination reacutesum
eacute
Integrity |Respect|Responsibility 17
Portfolio Development
Compiling a portFolioThroughoutyourindustryandacademicexperiencesyoushouldcompilesignificantworktoincludeinyourprofessionalportfolioOnceyoubegindevelopingtheportfolioyoucaneasilyaddadditionalworkthatappropriatelyrepresentsandshowcasesyourskillsandqualifications
weB portFoliosWebportfoliosarehostedonlineandareaninteractivewebpageThebiggestbenefitofawebportfolioisitsaccessibilityEmployerscanaccessthewebportfolioatanytimebyvisitingthewebportfoliorsquoswebaddressSeveralonlinesitesallowstudentstocreateandhostattractiveprofessionalportfolioswixcom weeblycom sitesgooglecom styleportfolioscom coroflotcom
PortfoliosareanessentialjobsearchtoolfordesignmajorsAportfolioisacollectionofdocumentsandotherworksamplesorganizedinsomeformofcaseorbinderThepurposeistoshowcaseyourqualitiesandskillsasajobcandidateKeepinmindthataprofessionalportfolioshouldcontainonlyyourbestworkthatisrelevanttothepositionfield you are applying for
APPL
YINg
18 College of Business | Career Success Guide
y RemembertoshowprocessCreateseveralpagesforeachprojectthatshowshowyouprogressedfrombeginningtoendMakesurethearrangementofyourimagesanddiagramsareorganizedonyourpagesothereisanaturalflowanditrsquoseasytofollow
y SomeprojectsmaybeverytactileYoumaywanttoreproducetheseprojectstoincludeonyourpageorconsiderbringingthesephysicalprojectstoyourmeetingiftheemployerwantstoseeyouractualwork
y RemembertoincludereflectionstatementswitheachprojectthatgivenecessarybackgroundforthereaderAddinformationaboutwhytheprojectwascompletedchallengesyouovercamesuccessfullywhatyoulearnedandwhatskillsyoumasteredAddpertinentdetailsabouttheprojectDescribetheinspirationbehindtheproject
Professionalartifacts
Self-directedartifacts
Closingpagethankyoupage
hard Copy portFoliosDevelopingahardcopyportfolioinvolvescreatingadigitalportfoliothatisthenprintedandinsertedintoahardcopycaseYoucanuseanycomputerprogramyouarecomfortablewithtodevelopyourportfoliopagesPowerpointandAdobeInDesignPhotoshoparecommonlyused
step 1 planning
Decidewhatprogramyouwillusetodesigndevelopyourportfoliopages
DecideonsizeofpagelayoutandsizeofportfoliocaseCommonsizesare85X11rdquo11X14rdquoor11X17rdquoIfyouhavealotoflargeprojectswithsmalldetailsalargercasewillbemoreappropriateChooseacasethatyouarecomfortablewithcarryingandpresenting
step 2 selecting
SelectwhichportfolioartifactsyouaregoingtoincludeinyourportfoliofromthefollowingthreecategoriesChoosenomorethan10artifactsAimforqualityratherthanquantityincludeonlyyourbestwork y academicIncludeyourmostsuccessfulcourseprojectsfromyourcoursework
y professionalReacutesumeacutelettersofrecommendationprofessionalexperienceshownvisuallyperformanceevaluations
y self-directedAnyreproducedworkorworkdoneonthesideawardsscholarshipsleadershipdocumentationvolunteerworkartwork
OnceyoursquoveselectedwhichportfolioartifactsyouwanttoincludeconvertallworkintodigitalformatForphysicalpiecestakephotosoftheworkForflatpiecesscantheworkForyoursignificantexperiencescapturewithphotographs
step 3 organizing
ThenextstepistodevelopyourportfoliooutlineDecidewhereeachartifactisgoingtobeincludedConsiderthefollowingpageorder
intro pageThispageintroducesyouItshouldconsistofyournametitlemajorandbrandmarkTableofcontentsListskeypagesinyourportfoliowithpagenumber
design philosophypurpose statement Thiscantakemanyforms(designphilosophyprofessionalstatementbioaboutmepersonalcatchphrasecareerobjectiveetc)
reacutesumeacuteItcanbeaPDFofyourhardcopyreacutesumeacuteorthesamecontentinanewlayout
divider pagesIncludedividerpagesthatintroduceeachsectionofyourportfolioy AcademicprojectsChoose3-5keyacademicprojectsStartwiththemostrelevantones
y EachprojectcantakeupafewpagesRememberthesepagesaregoingtobeprintedsomakesureyoudonrsquotcramtoomuchononepage
Portfolio Development
APPLYI Ng
Integrity |Respect|Responsibility 19
step 4 designing
IncorporatethebasicprinciplesandelementsofdesignwhencreatingyourpagelayoutsConsidertheruleofthirds(thirdblankspacethirdtextthirdvisual)
CreatingabrandmarkAbrandmarkisavisualpresentationofyouasyourownbrandThiscanbeasymbollogoiconorrepetitivevisualelementthatispresentedthroughoutyourportfolioBybrandingyourselfyouarecreatingaperceptionaboutwhoyouareandthequalityofworkyoucanproduceBesureyourbrandmarkisvisibleoneverypageandeachpagerepresentsaclearconsistentbrandidentity
REMEMBERYourportfoliodesignshouldbeconsistentwithyourbrandpackage(whichincludesyourreacutesumeacutecoverletterbusinesscardandwebportfolio)Thegoalistohaveaconsistentbrandidentityinallyourwork
step 5 printing
TimetoprintandputitalltogetherOnceyourportfolioiscompletebesuretopracticehandlingitandpresentingyourpages(especiallyifyouchosethelargerportfoliocase)
AnadditionalstepistocreatealeavebehindportfolioforemployersForexamplean85X11rdquoreprintofyourpagesthatareboundtogethercanbeleftbehindwithemployersYoucanalsosaveyourworkonaCDandleaveitbehindMorecommonlyyoucandirectemployerstoyourwebportfolio
PrintingisavailableatOSUStudentMulti-MediaServices(theyscanandprintstudentportfoliopagesfreeofcharge)CorvallisCustomorFedExPortfoliocasescanbepurchasedatportfolios-and-art-casescomorfromotheronlinesources AP
PLYINg
KNOWYOURAUDIENCEThegoalofyourportfolioistoshowyouFITwithintheorganizationyouaretargetingIfthecompanyyouaretargetingisknowntobeinnovativetrendyandfashion-forwardyourportfoliostyleshouldalsobeIfthecompanyismoretraditionalandformalyourportfoliostyleshouldreflectthesamestyle
20 College of Business | Career Success Guide
Cover Letter
Your Street AddressCity State ZIP
Date
First and Last Name of PersonTitleCompanyStreet AddressCity State ZIP
Dear MrMs Last Name
Opening paragraph In the first paragraph state the reason for the letter the specific position you are applying for and indicate how you heard about the position
Second (and possibly third) paragraph Use the next one to two paragraphs to explain why you are interested in the position and the company Use specific examples to show how you are qualified for the position If you have had relevant work experience point out the specific achievements or unique qualifications from those roles If you have experience in your academic classes such as class projects use those examples as well
Closing paragraph The last paragraph should include your desire to personally interview for the position You should also refer the reader to your reacutesumeacute which summarizes your experience and qualifications Close your letter with a statement that will encourage the company to respond
Sincerely
Your Signature
Your NameEnclosure
tips1 CustomizeMakesureeachcoverletteristailoredspecificallytothepositionyouareapplyingfor
2 Be positive TelltheemployerabouttheexperiencesyouhavethatmatchtherequiredqualificationsforthejobDonothighlightqualificationsyoudonothave
3 Be conciseThisisnevertobelongerthanonepage
4 Be honest Donotembellishyouraccomplishmentsskillsorqualifications
5 FormatMakesurethatthefontstylesizeandcolorareuniformforpresentation
6 proofread ThecoverletterisoftenthefirstsampleofyourwritingthatanemployerseesMakesurethatyouproofreadforspellinggrammaticalandpunctuationerrors
APPLYI Ng
The purpose of a cover letter is to introduce yourself and show how your backgroundfitstheparticularpositionandoremployeryouareapplyingtoItprovidesanopportunitytoexpandonpointsfromyourreacutesumeacutethatyoufeelareespeciallynoteworthyorspecifictothejobdescriptionThisisalsowhereyoushouldexplainanythingodd(gapsintimelinelowerGPAetc)
Integrity |Respect|Responsibility 21
AreferencesheetisusedtosharealistofpeoplewhocanelaborateonyourexperienceandskillstopotentialemployersReferencesarenotpartofyourreacutesumeacuteThisisaseparatedocumentPeopletoconsiderhavingonthislistcaninclude
y Pastemployers(bosses)y Professorsy Advisors
a Few things to notey Usethesameheadingasinyourreacutesumeacutey Keepthelistto3-4individualstotaly Theindividualsshouldknowenoughaboutyoutobeabletospeaktoyourcharactery Youshouldchoosethosewhowillpositivelyreflectyourskillsandabilitiesy Askpeoplepermissiontobeareferencepriortoaddingthemtoyourlisty Donotusefriendsorfamilymembersuseonlyprofessionalreferences
References
Your NameAddressPhone numberEmailLinkedIn Address
References
NameJob TitleCompanyAddressPhone numberEmail address
NameJob TitleCompanyAddressPhone numberEmail address
NameJob TitleCompanyAddressPhone numberEmail address
APPL
YINg
22 College of Business | Career Success Guide
Follow up with interviewer(s) send a thank you letter that restates your skills and interest in the company within 24 hours of the interview
intErviEWinGresearch the employer to prepare for your interviewa Current newsb employer initiativesc position you are applying ford Company strengths weaknesses opportunities
and threats (swot analysis)
prepare five or more stories using the star method (see page 24)
make a great impression Be on time dress professionally make eye contact give a firm handshake be positive confident and listen to what the representatives have to say
always ask questions about the employer and position make sure you are not asking about things easily found on their website again do your research also avoid asking about salary and benefits
Integrity |Respect|Responsibility 23
traditional interview Thistypeofinterviewincludesbroad-basedquestionstoseeifthecandidatehastheskillstoperformthejobandtodeterminewhetherornottheyareafitforthecompanyBepreparedtoanswertraditionalinterviewquestionsinastraightforwardmanner
y Whydidyouchooseyourmajory Tellmeaboutyourself(keepthisto2-3minutes)y Whatareyourstrengthsandweaknessesy Whydoyouwanttoworkhere
Behavioral interview
BehavioralinterviewsarebasedontheideathatpastbehavioristhebestindicatoroffutureperformanceManycompaniestodayusethistypeofinterviewQuestionsforbehavioralinterviewsusuallystartwithldquoTellmeaboutatimewhenrdquoWhenansweringandpreparingfortheseinterviewsfollowtheSTARformatonpage24
Case interview CaseinterviewsaretypicallyusedbyconsultingcompaniesinvariousindustriesaswellasbankingandfinancialfirmsThisspecifictypeofinterviewisleveragedtotestthecandidatersquosanalyticalcommunicationproblemsolvingandadaptabilityskillsetsTypesofcaseinterviewsincludewrittencasesbusinesscasesandbrainteasers
phone interviewAphoneinterviewisusuallythefirstinterviewmanycompaniesuseasascreeningprocessforcandidates Hereareafewtips
y UsealandlinewhenpossibleIfyouuseacellphonemakesureyouareinaquietareawithgoodreception
y Providedetailedandspecificanswersjustasyouwouldinpersony Beprepared
video interviewIfyouareinterviewingwithacompanyandareunabletotraveltothesiteavideointerviewmaybearranged
y Dressprofessionallyasyouwouldforanon-siteinterviewy PracticebyrecordingyourselforutilizetheCSCresourcesy Chooseaquietareatointerviewwhereyouwillnotbedisruptedy giveyourselfplentyoftimetosetupequipmentsothatyouarereadytogoatinterviewtime
y Whenspeakingfocusyoureyesonthevideocameranotonyourscreensothatyouappeartomakeeyecontactwiththeinterviewer
inFormational interview Readaboutinformationalinterviewsonpage7
Types of Interviews
INTE
RVIEW
INg
SuccessfullymanaginganinterviewiskeytogettinganyjobTheinterviewprovidesemployerswithanopportunitytogettoknowyourpersonalityandtocloselyexamineyourverbalcommunicationskillsWhatyousaymdashandhowyousayitmdashiscriticaltoanemployerrsquosassessmentofyourldquofitrdquowithacompanyNonverbalbehaviorduringinterviewsisalsoaformofcommunicationAninterviewisanaturallyanxietyproducingsituationInordertodoyourbestmakesureyouprepare and practice Below are several different types of interviews you may experience
24 College of Business | Career Success Guide
Behavioral interview example ldquoDescribeatimewhenyouhadtosolveaproblemrdquo
STAR Method
SitUatiOnDescribethesettinginwhichyourexampletakesplaceWhatwasthesituationWhatwereyoudoingWhowereyouworkingwithWhatwereyouworkingon
Answer ldquoDuring my role as an intern at Company X I was responsible for managing all of the details for events and supervised a group of five for hosting eventsrdquo
taSKExplaintheldquoproblemrdquoandwhatyouneededtoaddressWhatwasthegoalyouwerestrivingforOrtheproblemyouweretryingtosolve
Answer ldquoAfter reviewing past reports I found that event attendance had dropped by 20 over the past few years I wanted to make sure that we brought attendance back uprdquo
aCtiOnTalkthroughthespecificstepsthatyoutookinordertoaddressthetaskathandDemonstrateandmentionskillsthatyouutilizedWhatdidyoudotoresolvetheproblemorreachyourgoal
answer ldquoFirst i collected feedback from past attendees and vendors by sending out a survey i used this to design a new approach that would be more effective in promoting our eventrdquo
rESULtExplainhowyouractionscontributedtotheoverallresultHowdidthestoryendWhatdidyoulearnfromthisexperienceIncludeconcretequantifiabledatatoprovidespecificdetailsinyourresponse
Answer ldquoThe company was able to use the new plan to host a new event By utilizing my strategies we raised attendance by 30 in the first year I learned that it is important to continually adapt strategies to increase participationrdquo
INTERVIEWI Ng
Integrity |Respect|Responsibility 25
leadershipy givemeanexampleofatimewhenyousuccessfullymotivatedotherpeopleunderchallengingcircumstances
y Describeasituationwhereyouusedpersuasiontosuccessfullyconvincesomeonetoseethingsyourway
y givemeaspecificexampleofsomethingyoudidthathelpedbuildenthusiasminothers
Commitment to tasKy Tellmeaboutatimewhenyoufailedtoachievethestatedobjectivegoalinaworkoreducationalsituation
y Tellmeaboutatimewhenyoucompletedaprojectwithminimaldirection
y givemeanexampleofanimportantgoalyouhadtosetandtellmeaboutyourprogressinreachingthatgoal
y Tellmeaboutatimewhenyouhadtogoaboveandbeyondthecallofdutyinordertogetajobdone
proBlem solvingy Tellmeaboutatimewhenyoumadeadecisionanditendedupbeingadisaster
y giveanexampleofatimewhenyouhadtoberelativelyquickincomingtoadecision
y givemeanexampleofatimewhenyouusedyourfact-findingskillstosolveaproblem
y givemeaspecificexampleofatimewhenyouusedgoodjudgmentandlogicinsolvingaproblem
CommuniCation sKillsy Tellusaboutthelastpresentationyouconductedy Tellusaboutatimewhenyoufacilitatedadiscussionthatgotofftrackmdashhowdidyouhandleit
y Tellmeaboutatimewhenyouhadtouseyourpresentationskillstoinfluencesomeonersquosopinion
y Describeatimewhenyouhadtouseyourwrittencommunicationskillstogetanimportantpointacross
Common Interview QuestionseduCationgoals
y Whathasbeenyourrolewithineachoftheextracurricularactivitiesthatyouparticipated
y Howdoyouthinkyouwilluseapplyyourdegreeinyournewjob
y Whataccomplishmentsareyoumostproudofy WehaveaverycompetitivecandidatepoolforourcompanySellmeonwhyyoushouldbeselected
y Howorwhydidyouchooseyourmajory IsyourgPAagoodreflectionofyourperformanceinschool
y Whattypeofpositionareyouinterestediny Whattypesofcampusactivitieshaveyouparticipatedin
teamworKgroup proJeCts y Tellmeofatimewhenyoudisagreedwithateammemberormanager
y Tellmeaboutatimewhenyourealizedinthemiddleofaprojectthatthingswerenotgoingasplannedmdashwhatdidyoudo
y Tellmeaboutasituationwhereyouknewyourboss(oranotherteammember)waswrongyouwererightandhowyoudealtwiththesituation
y Tellofatimewhenyouworkedwithacolleaguewhowasnotcompletinghishershareofthework
y Tellmeaboutatimewhenyouhadadisagreementwithateammemberorcoworker
strengths and weaKnessesy TellmeaboutatimewhenyoushowedpoorjudgmentHowdidyouresolvethissituation
y TellmeastoryofatimeyoudisappointedamanagerorteammemberWhatlessondidyoulearnfromtheexperience
y giveanexampleofhowyouhavebeenabletomotivateyourselftoactionwhenyoujustdidnrsquotfeellikedoingaparticulartask
INTE
RVIEW
INg
26 College of Business | Career Success Guide
Follow-UpFollowupafteraninterviewbysendingathankyoulettertothoseyouinterviewed with within 24 hours You can send a letter through the mail or byemailEmailisthebestwaytoensureitisreceivedinatimelymannerSending a thank you letter through the mail is more formal and appropriate
Applicantrsquos Current AddressCity State ZIP Code
Date of Writing
Ms Jane DoeTitleOrganizationStreet AddressCity State ZIP Code
Dear Ms Doe
1st Paragraph Express appreciation for opportunity mention location and date of interview or meeting make a positive statement about your interest in the organization
2nd Paragraph Emphasize a specific point which will make you stand out in the employerrsquos memory supply any additional information which was omitted from the interview
3rd Paragraph Close with additional appreciation make a positive statement about your qualifications for the position
Sincerely
(your name signed)Type your name
INTERVIEWI Ng
Integrity |Respect|Responsibility 27
Negotiating
CongratulationsAllofyourhardworkhaspaidoffandnowyouhaveajoboffer Here are a few tips when considering the offer
read itThefirststeptoapproachingajobofferistocarefullyreadallofthematerialsentThisincludestheemailtheformaloffer(typicallyaPDFattachedtotheemail)anyotherattachmentsandallrelevantlinksMakesureyouclearlyunderstandy Salary(orhourlywage)y Locationy Startdateandenddate(inthecaseofinternships)y Expensescoveredy Benefits(probablynotincludedinaninternshipoffer)y Contactsy Datetoacceptofferby
write BaCKThenextstepistosendanemailtoyourcontactthankingthemforextendingtheofferConfirmthatyouwillhavearesponseforthembeforethedateindicatedontheofferAtthispointifthereareanyunclearpointsontheofferdonrsquotbeafraidtoaskquestionsinyourresponse
salary negotiatingBeginthenegotiationprocessbyaskingifthejobofferisnegotiableIfyouhaveapreviouslyestablishedlineofcommunicationwithyourcontactthroughthephonegiveherhimacalltoaskhowmuchflexibilitythecompanyhastodiscusssalaryOnceyouhavedeterminedthatitcanbeadjustedthroughnegotiationsdoyourhomeworkHaveagoodsoundreasonfornegotiatingBelowaresomeoftheresourcesthatwillhelpyouestablishanappropriatesalaryrangey NACESalarySurveyTheNationalAssociationofCollegesandEmployers
(naceweborg)producesquarterlysurveysofentry-levelsalaryYoucanusetheNACESalaryCalculatortoestablishasalaryrangebasedonoccupationeducationandlocation
y BureauofLaborStatistics(blsgovblsblswagehtm)TheBLSproducessalarydataonastateregionalandnationallevel
aCCept or deCline the oFFerBynowyouhavethoroughlyreviewedtheofferandconsideredwhetheryoufitwithinthecompanyandthepositionRegardlessofwhetheryouareacceptingordecliningtheofferbesuretodosobothverballyandinwriting
INTE
RVIEW
INg
28 College of Business | Career Success Guide28 College of Business | Career Success Guide
BUSinESS EtiqUEttE
employers rate candidate skills - in order of importance
ability to communicateability to work in a team structureability to make decisions and solve problemsAbilitytoplanorganizeandprioritizeAbilitytoobtainandprocessinformationAbilitytoanalyzequantitativedataTechnical knowledge
Computer proficiency
Abilitytocreateandoreditwrittenreports
Abilitytoinfluenceothers
SourceJobOutlook2013NationalAssociationofCollegesandEmployers
Integrity |Respect|Responsibility 29
BUSinESS EtiqUEttEWhether you are in an interview responding to an email or talking on the phone it is importanttokeepallcommunicationmdashbothverbalandnon-verbalmdashprofessionalTherelaxed tone and correspondence used with friends is not the same as professional communicationatworkorwithbusinessprofessionalsHerearesometipsmakesureyourcommunicationmeetstheprofessionalstandard
Professional Communication
emailing1 include a clear and brief subject line
YoudonrsquotwanttomaketheotherpersonguesswhatyourmessageisaboutThesubjectlineisoftenthedecidingfactorwhetheremailgetsreadordiscardedMakesureyoursubjectlineisclearconciseanddirect
2 always re-read before sendingMakesureyouproofreadyouremailsbeforesendingthemeliminatinganyerrorsthatyourmessagemaycontainandcheckingthetoneoftheemailYouwanttogiveagoodimpressionwhileclearlycommunicatingtheintentofthemessage
3 use a professional email addressIfyouwanttobetakenseriouslyuseanemailaddressappropriateforthejoborpositionWhatmayseemlikeafunnyaddresstoyouandyourfriendsislikelyinappropriatefortheworkplaceandwillbelookeddownuponbypotentialemployers
ETIQ
UETT
Enon-verBal CommuniCation Youmayhaveperfectedyouranswerstointerviewquestionsbutmuchofthefirstimpressionyoumakewillbebasedonnon-verbalcommunicationy Makeeyecontactwiththeinterviewery Afirmhandshakewillexudeconfidenceandcapabilityy Situpstraightwithfeeteitherflatonthefloororanklescrossedy Leanforwardslightlytoappearinterestedandengagedy Relaxyourshouldersy Smileandnodwhilelisteningy Donrsquotcrossyourarmsy Ifyouneedtodosomethingwithyourhandsinterlockyourfingersandholdthem
looselyinyourlaporholdapenandanotepady Donrsquotfidgetoruseexcessiveaggressivegestures
phone Calls and voiCemail1 identify yourself quickly Youdonrsquot
wanttoleavetheotherpersonguessingwhoitisStateyournameandwhereyouarecallingfromtogivecontextforthephonecall
2 have an appropriate voicemailYourvoicemailshouldbeeasytounderstandandappropriateforallcallersStateyourfullnameandphonenumberwithabriefmessageThismayoftenbesomeonersquosfirstimpressionofyousomakeitprofessional
3 Be preparedHaveanotepadandpenreadyfornotesorphonenumbersyoumightneedtojotdownAlsobereadytoaskquestionstoavoidawkwardsilencesinthecallWhencallingoutmakesureyouusedirectcommunicationsothepointofthecallisquicklyunderstood
4 slow downSinceinterviewersareareunabletoreadyourfacialexpressionsandbodylanguageitisimportanttoslowdownyourvocalratetoallowthemtounderstandexactlywhatyouaresayingYouwillalsosoundmoreconfidentandprofessional
5 practice ending your phone callEndingaphonecallcanbeawkwardsopracticehavingaconcisegoodbyeItissuggestedthatyouthanktheinterviewersfortheirtimeandsummarizeanyactionsyouwilltakeafterthecallTrynottoprolongyourgoodbye
4 mind your mannersRemembertherulesyouweretaughtwhenyouwereyoungersuchassayingpleaseandthankyouUsingthesewordsinyouremailswillmakeyousoundmoreprofessionalandrespectfulAddresseveryoneusingthepropertitlesuchasMrMsorDrAtitleisasignofrespectandshouldbeuseduntilyouareotherwiseinstructed
5 respond in a timely manner Respondingwithin24hoursisconsideredproperetiquetteevenifyoujustreplytoacknowledgetheemailandwillgetbacktothemlaterThisshowsyouhavereadtheemailandarebeingproactive
6 avoid using exclamation points WhenwritingaprofessionalemaildpnotoveruseexclamationmarksandboldedwordsWriteyouremailasifyouwerewritingaformallettertosomeoneanduseexclamatorylanguageandsymbolssparinglyEmoticonsorsmileyfacesareneveracceptableinprofessionalemailsLeavethoseforfriendlycommunicationonFacebookortextmessageswithfriendsandfamily
30 College of Business | Career Success Guide
Networking
tips For networKing suCCess1 play the student cardAlumniandothercontactsaremorelikelytowanttohelpyouwhileyoursquorestillastudentIfyouwantto
pickthebrainofsomeonewhoworksintheindustryorrequestaninformationalinterviewnowisthetimetodoitgrowtheserelationshipswhiletherersquosnopressuresothosecontactswillwanttohelpyouwhenyoutransitiontotheworkworld
2 use your friendsrsquo parents as resourcesTheyrsquovegotdecadesofexperienceandareprobablywillingtosharetheirexpertisewithyoumdashandmaybeeventheircontactsStudentstendtooverlooktheirparentsrsquofriendswhenitcomestonetworkingbutparentsareoftenwellconnectedorknowpeoplewhoareAlsolooktorelativesandfamilyfriends
3 get out of the bubbleYoucangetaheadbynetworkingoffcampusLeveragetheCareerSuccessCenterrsquosoff-campusnetworkingopportunitiesCheckoutconferencesinyourfieldoryourlocalChamberofCommerce
4 use linkedinDonrsquotavoidusingLinkedInuntilaftercollegeUseitnowtotrackthenetworkyoursquorebuildingLinkedInrecentlylaunchednewoptionsforstudentsthatmakeiteasytounderstandthisnetworkThereisevenatooltofindalumnifromyouruniversity
5 use twitter strategicallyWhileLinkedInistheprofessionalsocialnetworkTwittercanbeevenmoreusefulforconnectingwithpeopleyouwanttoknowMakealistofpeopleinyourindustrywhoyoulookuptoandusethenetworkstrategicallytoconnectwiththemLikeLinkedInTwittercanhelpyoutakethesestrategiestothenextlevelbecauseitprovidesanopportunitytokeepintouchwiththenetworkyoursquorebuilding
6 get an internshipThisisthemostobviousoptionbutitcanrsquotbeoverstatedThevalueofaninternshipistremendousbothintermsofskillsandcontactsEmployersoftenhirefull-timeworkersfromtheirinternshippoolwhichmeanshavinganinternshipputsyouaheadofotherjobseekersInadditiontogivingyoureal-lifeexperiencetoputonyourreacutesumeacuteaninternshipputsyouineyesightofpeoplewhoworkinyourfieldofchoiceandtheyaremorelikelytothinkofyouwhenjobopportunitiesarise
ETIQUETTE
OneofthebestwaysoffindingajobistonetworkNetworkingisasuccessfultechniqueinfindingyourfirstinternshiporjoborthroughoutyourentirecareerYoumaynotrealizeitbutyoualready have a network Faculty family and friends may not have a jobforyoubuttheymayknowsomeonewhodoesorhaveusefulinformationaboutacompanyforwhichyouwouldliketoworkNetworkingcanhelpyou
y Learnaboutjobsthatarenotpubliclyadvertised y Learnaboutanemployerrsquoscultureandexpectations y Sharejobleads y Gather information to help you decide if a career is right for you
Integrity |Respect|Responsibility 31
Elevator PitchIfyoursquorelookingforajoboneofthefirsttasksonyourto-dolistshouldbecraftinganidealldquoelevatorpitchrdquoItrsquosthe30-secondspeechthat summarizes who you are what you do and why you are the perfectcandidateYoushouldbeabletogiveyourelevatorpitchatanytimefromajobinterviewtoacocktailpartyconversation
putting together your elevator pitChy Aquickintroduction(namecollegemajor)y Whatareyourcareergoalsy Experience(relevanttoyourgoals)y Whatcanyouoffer(skillsandhowyouwouldbenefitanorganization)
tipsy Keepitshortandsimpley Maintaineyecontacty Haveafirmhandshaketosignalconfidencey Researchthecompanyyoutalkwithy Smilemdashshowyourenthusiasmy Practicepracticepractice
intro
goals
experience
fit
ETIQ
UETT
EImpact Your Future
Complete your reacutesumeacute with a graduate business degree Learn from globally conscious business leaders and renowned faculty Gain career confidence through experiential learning Become part of a distinguished business and alumni community
businessoregonstateedumba 541-737-5510 OSUmBaoregonstateedu
Our Oregon State MBA alumni are leaders thoughtout the stateJoin them
32 College of Business | Career Success Guide
More and more recruiters and employers are using LinkedIntofindandhiretalentMakesureyourLinkedInprofile represents you and sends the right message to yournetworkandpotentialemployers
y Completely fill out your profileandusekeywordssootherscansearchandfindyoueasilyUseaprofessionalorprofessional-qualityheadshotofyoudressedinbusinessattire
y Connect with everyoneConnectwithclassmatesprofessorsfacultypastemployersfamilyfamilyfriendsandmoreYouneverknowhowthoseconnectionswillpayoffFollowcompaniesyouareinterestedinorintheindustriesyouwanttoworkinJoingroupsaswell
y ask for recommendationsTakeadvantageoftheconnectionsyoursquovealreadymadeandaskiftheywillrecommendyouonLinkedIn
y interact with your network SendcommentsoffercongratulationsandldquolikerdquothingssopeopleknowyoursquoreactiveAlsointroducepeopleifyouthinktheyshouldbeconnectedmdashthatmayhelpyouinthefuture
y take advantage of new resources Youcanlistprojectshonorsorganizationsandcoursesyouhavetakensothatyoucanincludeallrelevantexperience
y Find people to network with FindalumniwhoworkinthefieldsandareasyouwanttoworkinReachoutandaskforaninformationalinterview
ETIQUETTE
Integrity |Respect|Responsibility 33
Professional attire is usually classifiedaseitherbusinessprofessionalorbusinesscasualInmostsituationsitisbesttoerr on the side of caution and dressbusinessprofessionalbutbesuretoresearchthecompanyyoursquollbespeakingwithtoknowifsomethingdifferentisexpectedIfyou are interviewing for a creative position in fields such as graphic or apparel design you may have more freedom to dress fashion-forward Researchthecorporatecultureandexpectationsbeforedeciding
Professional Dress
menBusiness professional Formenbusinessprofessionaldressmeansafullsuitbutton-upshirtandtieThesuitshouldbecomprisedofmatchingjacketandslacksThejacketsleevesshouldendatyourwristandthejacketshouldbelongenoughtocoveryourbottomTheshirtshouldbefittedandaplaincoloredorsimplepatternedtieshouldbewornandtiedsoitendsatthecenterofyourbeltShoesshouldbedarkleatherandshouldmatchyourbeltDonotwearacasualbeltwithabusinesssuitDresssocksshouldbeworninacolorthatmatchesthesuitandshouldextendoveryourcalfsoskindoesnotshowwhenyousitdownHairandfacialhairshouldbecleanandwellgroomedJewelryshouldconsistonlyofawatchandsimplerings(suchasaweddingbandorclassring)Removepiercingsandanyotherjewelry
Business CasualBusinesscasualdressincludesslacksorkhakipantsAsuitjacketisnotrequiredbutasportjacketmaybewornDependingonthecompanybusinesscasualmaybeanicebutton-upshirtwithorwithoutatieoralightsweaterApoloshirtissometimesconsideredbusinesscasualWearloafersorleathershoesandalwayswearmatchingsocks(notathleticsocks)Hairandfacialhairshouldbecleanandwell-groomed
womenBusiness professional BusinessprofessionaldressforwomenincludesafullsuitmdashajacketwitheitherslacksoramatchingskirtAskirtshouldbenohigherthananinchaboveyourkneeOverallthesuitshouldbetailoredtoyourbodywithoutbeingtootightUnderneathyourjacketwearabutton-upshirtinaneutralcolorShoesshouldbeclosed-toeinadarkcolortomatchyoursuitHairshouldbecleanandstyledandmakeupshouldbesubtleandneutral
Business CasualBusinesscasualdressismorerelaxedthanbusinessprofessionalSlacksoraskirtarerequiredbutasuitjacketisnotnecessaryCardigansandblousescanbewornontheirownandcanbemorecolorfulthanthesuggestedbusinessattire
ETIQ
UETT
E
34 College of Business | Career Success Guide
Career Success Center (CSC) Events The Career Success Center holds a variety of events throughout the year to help students with their career search and professional development Check theCSCwebsiteatbusinessoregonstateeducareersformoreinformationaboutthedatesandlocationsofevents
inFormation sessions TheCSCworkswithcompaniesinavarietyofindustriestoholdinformationsessionsEachsessionincludesanin-depthdiscussionaboutthecompanyanddifferentcareerpathsavailableandmayoffertheopportunitytomeetrecruitersorleadersafterward
proFessional development worKshopsProfessionaldevelopmentworkshopsthroughouttheacademicyearfeaturereacutesumeacutewritingcoverlettersjobsearchstrategyLinkedInpersonalbrandingandinterviewingskillsTheseworkshopsareagreatwaytohelpyouprepareforyourcareersearch
Career Fairs and hospitality suite CareerfairsareheldeachtermattheCH2MHILLAlumniCenterTheseeventsallowstudentstomeetandnetworkwithmorethan100companiesandlearnaboutinternshipandjobopportunitiesAfterthefairstheCareerSuccessCenterpartnerswithOSUAthleticstohostahospitalitysuitewhererecruiterscanmeetwithbusinessundergraduatesMBAstudentsandstudent-athletesinamoreinformalatmosphereTheeventissimilartoacocktailreceptionwhereyoucannetworkone-on-one
moCK interviews MockinterviewsprovidestudentsanopportunitytopracticeinterviewingtechniqueswithrealcompaniesandhaveaprofessionalreviewoftheirreacutesumeacuteSomeemployersusemockinterviewstorecruitstudentsandemployersreceivethereacutesumeacutesofallstudentswhoparticipateMockinterviewsareheldoncepertermintheacademicyear
Business roundtaBle (Brt) TheBusinessRoundtablemeetsquarterlyinthePortlandareafornetworkingandapresentationbyOregonStatealumniaboutbusinesstopicsMembersoftheBRTmentorbusinessstudentswhoattendTheseeventsmayalsobeheldinSeattleandCorvallis
Bis meet the Firms night (winter term)ThiseventisacareerfairforBISmajorsStudentsshouldattendtolearnmoreaboutinternshipandjobopportunitieswithvariouscompaniesMeettheFirmsalsogivesstudentsachancetoexpandtheirnetworkandlearnaboutpossiblecareerpaths
FinanCe speed dating (Fall term)Thegoalofthiseventistoinformstudentsenteringthefinanceprogramaboutthevarietyofcareerpathsandopportunitiesavailable
sophomore Boot CampTohelppreparesophomoresfortheirinternshipsearchestheSophomoreBootCampisafulldayofcareerexplorationandsearchpreparationItincludesanetworkingopportunityandlunchwithamotivationalspeakerThedayconcludeswithmini-classesoninternshipsearchpreparationincludingreacutesumeacutescoverletterssocialmediabrandingandinterviewingtechniques
aCCounting meet the FirmsThiseventisacareerfairforaccountingstudentsfeaturingpublicaccountingfirmsprivateindustrycompaniesandgovernmentagenciesthatrecruitaccountingmajorsItisheldduringthesecondweekoffallterm
Integrity |Respect|Responsibility 35
Corporate Partners
College of BusinessCollege of Business Career Success Center102 Austin HallcscbusoregonstateeduPhone 541-737-8957 businessoregonstateeducareers Career Guide
OSU_BIZ_JOBSfacebookcomOSUBIZJOBSBIZ_JOBSOSU OSU_BIZ_JOBS OSU_BIZ_JOBS
integrity
respect
responsibility
September 2014
14 College of Business | Career Success Guide
Reacutesumeacute Samples
APPLYI Ng
M
atthew Sm
ith m
atthewsm
ithyahoocom
(503) 555-5555 2525 C
rystal Court Salem
Oregon 97304
______________________________________________________________________________ E
DU
CA
TIO
N
Oregon State U
niversity Corvallis O
regon
Expected June 2016
Bachelor of Science B
usiness Adm
inistration Marketing
Minor Entrepreneurship
MA
RK
ET
ING
PRO
JEC
TS
Market R
esearch Class Project
Spring 2014
Form
ulated and compiled data for inclusion in a statistical analysis report
Perform
ed relative analyses based on advertising models including radio television Internet
print brochures direct mail cam
paigns catalogs sales force efforts annual reports
With the cooperation of sales representatives conducted independent research on tw
o major
retailers to determine the effectiveness of several m
arketing strategies
Integrated findings into comprehensive m
arketing research reports
Brand M
anagement C
lass Project
Fall 2013
D
eveloped a proposal to create a brand identity for local non-profit
Responsible for the creation and preparation of the copy of brochure for youth guidance cam
p
Prepared branded slide show and video for m
arketing campaigns
WO
RK
EX
PER
IEN
CE
Ivey Performance M
arketing Public Relations Intern
Sum
mer 2014
R
esponsible for the research on the Spain and Am
erican metal trade
Prepared status report and presented in press release for several com
panies
Responsible for m
eeting with clients of various industries and com
pany cultures U
lta Beauty C
ampus R
epresentativeAm
bassador
2012-2013
R
esponsible for the representation of brand for new cosm
etic products on campus
W
orked with the advertiser to increase sales of cosm
etic products
Updated database by feeding the reports of the activities
D
esigned presentations and demonstrated the product on cam
paign promotions
AC
AD
EM
IC H
ON
OR
S amp A
CT
IVIT
IES
D
eanrsquos List ndash Spring 2012 Fall 2013 Winter 2014
M
arketing Club M
ember 2012-C
urrent
Am
erican Marketing A
ssociation Mem
ber 2013 - Current
CO
MPU
TE
R SK
ILL
S Social M
edia Facebook Twitter LinkedIn Pinterest Instagram
Google+ Y
ouTube Softw
are Adobe H
TML M
icrosoft Project
Nam
e Address
Phone Num
ber Em
ail address LinkedIn address
O
bjective This is an optional section of your resum
e outline Tell the employer the specific position in w
hich you are interested
Education
College City State Degree M
ajor honors expected graduation date O
nly list your college education (No High School) List Colleges in reverse chronological order (m
ost recent first) including study abroad
Summ
ary of Qualifications
Summ
arize your best selling point relevant experience skills and personal qualities U
se specific examples of w
hat you have done to showcase your skills
Experience
This is an important part of the reacutesum
eacute Here you can list your previous employm
ent history and other relevant experience including internship volunteer organizational leadership List in reverse
chronological order Think broadly ndash student involvement and m
ajor school projects are appropriate
Achievements
If you have any special achievements you w
ould like to announce you can use this section Exam
ples Awards scholarships presentations honors
Special Skills
If you have specific skills that relate to the position you can create a special skills section Skills can include fluency in another language and com
puter skills
References You should leave this section out altogether References are not required at this stage and stating the
ldquoreferences are available upon requestrdquo is assumed If you are applying for a position that asks for
references provide them on a separate sheet titled References
Additional O
ptional Sections You can add additional sections of your reacutesum
eacute outline such as Leadership Volunteering Comm
unity Involvem
ent or Honors Layout ndash The layout you choose depends on w
hat you want to em
phasize on your reacutesumeacute
Chronological layout focuses on employm
ent history Functional focuses on transferrable skills Font ndash Choose a com
mon font and m
edium range font-size betw
een 10-12 pt Decide how you w
ant to highlight section headings Som
e people use bold and a larger font size (14-18 pt) to highlight their nam
e on the reacutesumeacute
sample reacutesum
eacute outlinesam
ple reacutesumeacute highlighting Coursew
ork
Integrity |Respect|Responsibility 15
ANN
A MILLER
EDUCATIO
N
Bachelors of Science in Finance O
regon State University Expected Graduation
GPA 378 Fall 2015
SUM
MARY O
F SKILLS
Budget Developm
ent and Managem
ent ndash Three yearsrsquo experience streamlining and m
anaging organizational budget of local fast food franchise Financial Investm
ents ndash Participated in a student-led organization that actively manages a $12 m
illion equity portfolio on behalf of the O
regon State University Foundation
Leadership ndash Served as an elected mem
ber of Weatherford Hall Council governing activities and resolving
concerns of 2400 students
RELEVANT EXPERIEN
CE
Cafeacute Yum
m Corvallis O
regon 2012 ndash Present Assistant M
anager middot In cooperation w
ith owner m
anage organizational budget to serve a comm
unity of over 50000 people middot Participates in panel to interview
new em
ployees and produces weekly personnel schedule
middot Train approximately tw
o employees per m
onth resulting in new hires achieving a high level of com
petency in new
duties O
regon State Investment Group 2013-Present
Domestic Fund Portfolio M
anager middot Accountable for valuing and analyzing com
panies within dom
estic sector for possible investment
opportunities middot W
ork with team
of students to manage m
ore than $1 million of investm
ents Delta Gam
ma Sorority
Finance Chair 2013 ndash 2014 middot Collaborated w
ith other club mem
bers to execute philanthropy project to help local schools middot Responsible for m
anaging fundraising budget and goals of $5000 per term for local organizations
AW
ARDS amp RECO
GNITIO
N
M
ember Beta Gam
ma Sigm
a Honor Society 2013 - Present O
regon State University Deanrsquos List 2011 ndash Present
Recipient Outstanding Business Student of the Year 2013
CO
MM
UN
ITYLEADERSHIP INVO
LVEMEN
T
Relay for Life 2010-Present
W
eatherford Hall Council 2013 ndash Present
Boys amp Girls Club 2013 ndash 2014
Am
erican Red Cross 2011 ndash 2012
1418 Grant Street C
orvallis OR
97330 | (541) 737- 6789 | amiller
onidoregonstateedu | ww
wlinkedincom
inannamiller
JOSEP
H H
ERN
AN
DEZ
14188 Campus W
ay | Corvallis OR 97330 | (541) 123-4567 | jhernandez
onidoregonstateedu
OB
JECTIVE
Educated business information system
s professional with four years training and experience seeking position w
ithin the Inform
ation Technology field
EDU
CATIO
N
Oregon State U
niversity Bachelors of Science in Business Inform
ation Systems Expected 2015
GPA
367 W
OR
K EX
PER
IENCE
Daim
ler Information System
s Intern
Portland O
R
June 2013 - Decem
ber 2013
Provided front-line inform
ation technology support for a company of 20000 em
ployees in more than three
geographic markets
M
aintained exceptional standards of customer service receiving recognition from
clients and vendors for quickly resolving IT issues
W
orked with a team
to perform process analysis on data w
arehouse systems thereby decreasing custom
er w
ait time by 10
Maxim
Staffing Adm
inistrative Assistant
Portland O
R
January 2011 ndash September 2012
M
aintained accurate digital records for an average of 400 calls per day continually met or exceeded daily
goals
Assisted w
ith planning and carrying out events for a staff of 60 people
Regularly created documents designed m
arketing materials and produced w
eb content using Microsoft
Office Suite and A
dobe Suite software
Server Aqua
Corvallis O
R July 2010 ndash January 2011
Recognized for polite helpful and courteous custom
er care
Utilized com
puter to check work schedule com
plete time sheets and m
onitor online customer evaluation
forms
Ensured accuracy w
hen operating cash register and assisting with inventory control and ordering
COM
PU
TER SK
ILLS
Process Analysis
HTM
L Com
puter-based Auditing
Data W
arehouse Systems
JAV
A
Data M
ining
SQL
TCPIP E-Business Concepts
ACTIV
ITIES
Volunteer Elementary School A
sthma Prevention Program
Corvallis
2012 ndash 2013 Inform
ation Systems Tutor O
regon State University Corvallis
2011 ndash Present
APPL
YINg
sample Functional reacutesum
eacute sam
ple Chronological reacutesumeacute
16 College of Business | Career Success Guide
APPLYI Ng
Jessica Chen
987 Southwest 2
nd Street bull Corvallis OR 97333 bull (541)123-4567 bull jessicachen
gmailcom
EDU
CATION
O
regon State University
Anticipated July 2016 Bachelor of Science Business Adm
inistration Managem
ent Bachelor of Science Business Adm
inistration International Business Aarhus School of Business U
niversity of Aarhus
Fall 2015 Study Abroad
W
ORK HISTO
RY Best Buy Sales Consultant
January 2013 ndash August 2014 Salem
OR
Ensured excellent custom
er service by offering technological solutions to individual and corporate custom
ers and responding to client phone requests
Met or exceeded com
pany quarterly sales quotas by 10 ndash 15
Adhered to com
pany policies as written in Em
ployee Policy Guide
Safeway Courtesy Clerk
January 2012 ndash Decem
ber 2012 Corvallis O
R
Helped customers feel valued by quickly fulfilling client requests and thereby reducing w
ait times
Assisted approxim
ately 150 customers per day w
ith transporting purchases to their cars
Monitored shelves and restocked product w
hen levels decreased below 50
capacity
LEADERSHIP EXPERIENCE
Student-Athlete Oregon State U
niversity Wom
enrsquos Rowing
2012 ndash Present
M
aintained high level academic perform
ance and developed time m
anagement skills w
hile training or com
peting six hours per day during the school year
Collaborated with team
mem
bers from diverse backgrounds in order to com
pete in Pac- 12 Rowing
Championships
Student Coordinator Oregon State U
niversity Earth Day of Service
2012
Planned an eight hour service project in conjunction w
ith Corvallis Parks and Recreation
Supervised over 100 volunteers removing invasive plant species at Dunaw
i Creek Boardwalk natural
area CO
MM
UN
ITY amp CAM
PUS IN
VOLVEM
ENT
M
ember O
regon State University Finance Club 2014 ndash Present
M
ember O
regon State University M
anagement Club 2013 ndash Present
Volunteer Jackson Street Youth Center 2012 ndash 2014
Coach Corvallis City Youth Baseball 2011 - 2013
LANG
UAG
ECOM
PUTER SKILLS
Fluent in M
andarin
Proficient in Adobe Creative Suite AW
ARDSHON
ORS
O
regon State University Honor Roll 2012-2014
Bernie Newcom
b Scholarship 2012-2014
CLIN
T R W
ILLIAM
S crw
illiams
gmailcom
(541) 123-4567 w
ww
linkedincominclintrw
illiams 2200 South G
arfield Street Corvallis O
R 97330
PR
OFESSIO
NA
L SUM
MA
RY
Goal-oriented high-energy supply chain m
anagement professional w
ith five years experience solidifying business relationships and stream
lining data processes in the public sector Adept at procurem
ent logistics and transportation com
modity m
anagement and finance H
ighly effective trainer and staff motivator com
mitted to
collaboration quality productivity and efficiency Sales amp
Operations Planning
Business Developm
ent Planning amp
Logistics
Inventory Managem
ent C
ontract Adm
inistration C
omm
unications amp N
egotiations
Business Leadership C
APEX
Managem
ent Process Im
provement
ED
UC
ATIO
N
Oregon State U
niversity Corvallis O
R
Expected July 2017
Masters of Business A
dministration in G
lobal Operations
362 G
PA
Oregon State U
niversity Corvallis O
R
July 2010
Bachelors of Science in Accounting
387 GPA
RELEV
AN
T EXP
ERIEN
CE
Horizon R
estoration Portland OR
August 2010 - Present
Operations M
anager
Developed business strategy through a com
prehensive analysis of financial and operational key perform
ance indicators while accounting for variance and em
ployed plan through inclusive team
goal setting
Implem
ented a system of process im
provement through collaborative perform
ance evaluations and results-focused goal setting for seven project m
anagers
Created and presented quarterly business unit analysis to com
municate com
pany performance trends
and achievement of benchm
arks
CB
S Interactive Portland OR
June 2010 ndash August 2010
Business amp Finance Intern
C
alculated liquidity solvency and profitability ratios for Pacific Northw
est division of the company
W
orked with a team
to identify research and document key variances for M
IS projects
Identified and assisted in the correction of inconsistencies in process or accounting treatment
resulting in a reacquisition of $30000 in funds for materials
A
ssessed with the preparation of m
onthly financial presentations decks financial dashboards metric
analysis and rate volume analysis for the departm
ent
CO
MM
UN
ITY INV
OLV
EMEN
T
Habitat for H
umanity Portland O
R
2014
Assisted w
ith connecting agency to sponsors thereby raising over $400000 in materials for new
hom
es
Constructed three hom
es with C
BS Interactive Habitat for H
umanity Team
Mercy C
orps Northw
est Corvallis O
R
2008 ndash 2010
Partnered w
ith the Asian Pacific N
etwork of O
regon to operate a food drive benefitting 25000 clients
Served as a m
ember of the O
regon Asset Building C
orps to introduce sustainable change among low
-incom
e comm
unities recruit comm
unity volunteers and establish sound fiscal policies
sample Chronological reacutesum
eacutesam
ple Combination reacutesum
eacute
Integrity |Respect|Responsibility 17
Portfolio Development
Compiling a portFolioThroughoutyourindustryandacademicexperiencesyoushouldcompilesignificantworktoincludeinyourprofessionalportfolioOnceyoubegindevelopingtheportfolioyoucaneasilyaddadditionalworkthatappropriatelyrepresentsandshowcasesyourskillsandqualifications
weB portFoliosWebportfoliosarehostedonlineandareaninteractivewebpageThebiggestbenefitofawebportfolioisitsaccessibilityEmployerscanaccessthewebportfolioatanytimebyvisitingthewebportfoliorsquoswebaddressSeveralonlinesitesallowstudentstocreateandhostattractiveprofessionalportfolioswixcom weeblycom sitesgooglecom styleportfolioscom coroflotcom
PortfoliosareanessentialjobsearchtoolfordesignmajorsAportfolioisacollectionofdocumentsandotherworksamplesorganizedinsomeformofcaseorbinderThepurposeistoshowcaseyourqualitiesandskillsasajobcandidateKeepinmindthataprofessionalportfolioshouldcontainonlyyourbestworkthatisrelevanttothepositionfield you are applying for
APPL
YINg
18 College of Business | Career Success Guide
y RemembertoshowprocessCreateseveralpagesforeachprojectthatshowshowyouprogressedfrombeginningtoendMakesurethearrangementofyourimagesanddiagramsareorganizedonyourpagesothereisanaturalflowanditrsquoseasytofollow
y SomeprojectsmaybeverytactileYoumaywanttoreproducetheseprojectstoincludeonyourpageorconsiderbringingthesephysicalprojectstoyourmeetingiftheemployerwantstoseeyouractualwork
y RemembertoincludereflectionstatementswitheachprojectthatgivenecessarybackgroundforthereaderAddinformationaboutwhytheprojectwascompletedchallengesyouovercamesuccessfullywhatyoulearnedandwhatskillsyoumasteredAddpertinentdetailsabouttheprojectDescribetheinspirationbehindtheproject
Professionalartifacts
Self-directedartifacts
Closingpagethankyoupage
hard Copy portFoliosDevelopingahardcopyportfolioinvolvescreatingadigitalportfoliothatisthenprintedandinsertedintoahardcopycaseYoucanuseanycomputerprogramyouarecomfortablewithtodevelopyourportfoliopagesPowerpointandAdobeInDesignPhotoshoparecommonlyused
step 1 planning
Decidewhatprogramyouwillusetodesigndevelopyourportfoliopages
DecideonsizeofpagelayoutandsizeofportfoliocaseCommonsizesare85X11rdquo11X14rdquoor11X17rdquoIfyouhavealotoflargeprojectswithsmalldetailsalargercasewillbemoreappropriateChooseacasethatyouarecomfortablewithcarryingandpresenting
step 2 selecting
SelectwhichportfolioartifactsyouaregoingtoincludeinyourportfoliofromthefollowingthreecategoriesChoosenomorethan10artifactsAimforqualityratherthanquantityincludeonlyyourbestwork y academicIncludeyourmostsuccessfulcourseprojectsfromyourcoursework
y professionalReacutesumeacutelettersofrecommendationprofessionalexperienceshownvisuallyperformanceevaluations
y self-directedAnyreproducedworkorworkdoneonthesideawardsscholarshipsleadershipdocumentationvolunteerworkartwork
OnceyoursquoveselectedwhichportfolioartifactsyouwanttoincludeconvertallworkintodigitalformatForphysicalpiecestakephotosoftheworkForflatpiecesscantheworkForyoursignificantexperiencescapturewithphotographs
step 3 organizing
ThenextstepistodevelopyourportfoliooutlineDecidewhereeachartifactisgoingtobeincludedConsiderthefollowingpageorder
intro pageThispageintroducesyouItshouldconsistofyournametitlemajorandbrandmarkTableofcontentsListskeypagesinyourportfoliowithpagenumber
design philosophypurpose statement Thiscantakemanyforms(designphilosophyprofessionalstatementbioaboutmepersonalcatchphrasecareerobjectiveetc)
reacutesumeacuteItcanbeaPDFofyourhardcopyreacutesumeacuteorthesamecontentinanewlayout
divider pagesIncludedividerpagesthatintroduceeachsectionofyourportfolioy AcademicprojectsChoose3-5keyacademicprojectsStartwiththemostrelevantones
y EachprojectcantakeupafewpagesRememberthesepagesaregoingtobeprintedsomakesureyoudonrsquotcramtoomuchononepage
Portfolio Development
APPLYI Ng
Integrity |Respect|Responsibility 19
step 4 designing
IncorporatethebasicprinciplesandelementsofdesignwhencreatingyourpagelayoutsConsidertheruleofthirds(thirdblankspacethirdtextthirdvisual)
CreatingabrandmarkAbrandmarkisavisualpresentationofyouasyourownbrandThiscanbeasymbollogoiconorrepetitivevisualelementthatispresentedthroughoutyourportfolioBybrandingyourselfyouarecreatingaperceptionaboutwhoyouareandthequalityofworkyoucanproduceBesureyourbrandmarkisvisibleoneverypageandeachpagerepresentsaclearconsistentbrandidentity
REMEMBERYourportfoliodesignshouldbeconsistentwithyourbrandpackage(whichincludesyourreacutesumeacutecoverletterbusinesscardandwebportfolio)Thegoalistohaveaconsistentbrandidentityinallyourwork
step 5 printing
TimetoprintandputitalltogetherOnceyourportfolioiscompletebesuretopracticehandlingitandpresentingyourpages(especiallyifyouchosethelargerportfoliocase)
AnadditionalstepistocreatealeavebehindportfolioforemployersForexamplean85X11rdquoreprintofyourpagesthatareboundtogethercanbeleftbehindwithemployersYoucanalsosaveyourworkonaCDandleaveitbehindMorecommonlyyoucandirectemployerstoyourwebportfolio
PrintingisavailableatOSUStudentMulti-MediaServices(theyscanandprintstudentportfoliopagesfreeofcharge)CorvallisCustomorFedExPortfoliocasescanbepurchasedatportfolios-and-art-casescomorfromotheronlinesources AP
PLYINg
KNOWYOURAUDIENCEThegoalofyourportfolioistoshowyouFITwithintheorganizationyouaretargetingIfthecompanyyouaretargetingisknowntobeinnovativetrendyandfashion-forwardyourportfoliostyleshouldalsobeIfthecompanyismoretraditionalandformalyourportfoliostyleshouldreflectthesamestyle
20 College of Business | Career Success Guide
Cover Letter
Your Street AddressCity State ZIP
Date
First and Last Name of PersonTitleCompanyStreet AddressCity State ZIP
Dear MrMs Last Name
Opening paragraph In the first paragraph state the reason for the letter the specific position you are applying for and indicate how you heard about the position
Second (and possibly third) paragraph Use the next one to two paragraphs to explain why you are interested in the position and the company Use specific examples to show how you are qualified for the position If you have had relevant work experience point out the specific achievements or unique qualifications from those roles If you have experience in your academic classes such as class projects use those examples as well
Closing paragraph The last paragraph should include your desire to personally interview for the position You should also refer the reader to your reacutesumeacute which summarizes your experience and qualifications Close your letter with a statement that will encourage the company to respond
Sincerely
Your Signature
Your NameEnclosure
tips1 CustomizeMakesureeachcoverletteristailoredspecificallytothepositionyouareapplyingfor
2 Be positive TelltheemployerabouttheexperiencesyouhavethatmatchtherequiredqualificationsforthejobDonothighlightqualificationsyoudonothave
3 Be conciseThisisnevertobelongerthanonepage
4 Be honest Donotembellishyouraccomplishmentsskillsorqualifications
5 FormatMakesurethatthefontstylesizeandcolorareuniformforpresentation
6 proofread ThecoverletterisoftenthefirstsampleofyourwritingthatanemployerseesMakesurethatyouproofreadforspellinggrammaticalandpunctuationerrors
APPLYI Ng
The purpose of a cover letter is to introduce yourself and show how your backgroundfitstheparticularpositionandoremployeryouareapplyingtoItprovidesanopportunitytoexpandonpointsfromyourreacutesumeacutethatyoufeelareespeciallynoteworthyorspecifictothejobdescriptionThisisalsowhereyoushouldexplainanythingodd(gapsintimelinelowerGPAetc)
Integrity |Respect|Responsibility 21
AreferencesheetisusedtosharealistofpeoplewhocanelaborateonyourexperienceandskillstopotentialemployersReferencesarenotpartofyourreacutesumeacuteThisisaseparatedocumentPeopletoconsiderhavingonthislistcaninclude
y Pastemployers(bosses)y Professorsy Advisors
a Few things to notey Usethesameheadingasinyourreacutesumeacutey Keepthelistto3-4individualstotaly Theindividualsshouldknowenoughaboutyoutobeabletospeaktoyourcharactery Youshouldchoosethosewhowillpositivelyreflectyourskillsandabilitiesy Askpeoplepermissiontobeareferencepriortoaddingthemtoyourlisty Donotusefriendsorfamilymembersuseonlyprofessionalreferences
References
Your NameAddressPhone numberEmailLinkedIn Address
References
NameJob TitleCompanyAddressPhone numberEmail address
NameJob TitleCompanyAddressPhone numberEmail address
NameJob TitleCompanyAddressPhone numberEmail address
APPL
YINg
22 College of Business | Career Success Guide
Follow up with interviewer(s) send a thank you letter that restates your skills and interest in the company within 24 hours of the interview
intErviEWinGresearch the employer to prepare for your interviewa Current newsb employer initiativesc position you are applying ford Company strengths weaknesses opportunities
and threats (swot analysis)
prepare five or more stories using the star method (see page 24)
make a great impression Be on time dress professionally make eye contact give a firm handshake be positive confident and listen to what the representatives have to say
always ask questions about the employer and position make sure you are not asking about things easily found on their website again do your research also avoid asking about salary and benefits
Integrity |Respect|Responsibility 23
traditional interview Thistypeofinterviewincludesbroad-basedquestionstoseeifthecandidatehastheskillstoperformthejobandtodeterminewhetherornottheyareafitforthecompanyBepreparedtoanswertraditionalinterviewquestionsinastraightforwardmanner
y Whydidyouchooseyourmajory Tellmeaboutyourself(keepthisto2-3minutes)y Whatareyourstrengthsandweaknessesy Whydoyouwanttoworkhere
Behavioral interview
BehavioralinterviewsarebasedontheideathatpastbehavioristhebestindicatoroffutureperformanceManycompaniestodayusethistypeofinterviewQuestionsforbehavioralinterviewsusuallystartwithldquoTellmeaboutatimewhenrdquoWhenansweringandpreparingfortheseinterviewsfollowtheSTARformatonpage24
Case interview CaseinterviewsaretypicallyusedbyconsultingcompaniesinvariousindustriesaswellasbankingandfinancialfirmsThisspecifictypeofinterviewisleveragedtotestthecandidatersquosanalyticalcommunicationproblemsolvingandadaptabilityskillsetsTypesofcaseinterviewsincludewrittencasesbusinesscasesandbrainteasers
phone interviewAphoneinterviewisusuallythefirstinterviewmanycompaniesuseasascreeningprocessforcandidates Hereareafewtips
y UsealandlinewhenpossibleIfyouuseacellphonemakesureyouareinaquietareawithgoodreception
y Providedetailedandspecificanswersjustasyouwouldinpersony Beprepared
video interviewIfyouareinterviewingwithacompanyandareunabletotraveltothesiteavideointerviewmaybearranged
y Dressprofessionallyasyouwouldforanon-siteinterviewy PracticebyrecordingyourselforutilizetheCSCresourcesy Chooseaquietareatointerviewwhereyouwillnotbedisruptedy giveyourselfplentyoftimetosetupequipmentsothatyouarereadytogoatinterviewtime
y Whenspeakingfocusyoureyesonthevideocameranotonyourscreensothatyouappeartomakeeyecontactwiththeinterviewer
inFormational interview Readaboutinformationalinterviewsonpage7
Types of Interviews
INTE
RVIEW
INg
SuccessfullymanaginganinterviewiskeytogettinganyjobTheinterviewprovidesemployerswithanopportunitytogettoknowyourpersonalityandtocloselyexamineyourverbalcommunicationskillsWhatyousaymdashandhowyousayitmdashiscriticaltoanemployerrsquosassessmentofyourldquofitrdquowithacompanyNonverbalbehaviorduringinterviewsisalsoaformofcommunicationAninterviewisanaturallyanxietyproducingsituationInordertodoyourbestmakesureyouprepare and practice Below are several different types of interviews you may experience
24 College of Business | Career Success Guide
Behavioral interview example ldquoDescribeatimewhenyouhadtosolveaproblemrdquo
STAR Method
SitUatiOnDescribethesettinginwhichyourexampletakesplaceWhatwasthesituationWhatwereyoudoingWhowereyouworkingwithWhatwereyouworkingon
Answer ldquoDuring my role as an intern at Company X I was responsible for managing all of the details for events and supervised a group of five for hosting eventsrdquo
taSKExplaintheldquoproblemrdquoandwhatyouneededtoaddressWhatwasthegoalyouwerestrivingforOrtheproblemyouweretryingtosolve
Answer ldquoAfter reviewing past reports I found that event attendance had dropped by 20 over the past few years I wanted to make sure that we brought attendance back uprdquo
aCtiOnTalkthroughthespecificstepsthatyoutookinordertoaddressthetaskathandDemonstrateandmentionskillsthatyouutilizedWhatdidyoudotoresolvetheproblemorreachyourgoal
answer ldquoFirst i collected feedback from past attendees and vendors by sending out a survey i used this to design a new approach that would be more effective in promoting our eventrdquo
rESULtExplainhowyouractionscontributedtotheoverallresultHowdidthestoryendWhatdidyoulearnfromthisexperienceIncludeconcretequantifiabledatatoprovidespecificdetailsinyourresponse
Answer ldquoThe company was able to use the new plan to host a new event By utilizing my strategies we raised attendance by 30 in the first year I learned that it is important to continually adapt strategies to increase participationrdquo
INTERVIEWI Ng
Integrity |Respect|Responsibility 25
leadershipy givemeanexampleofatimewhenyousuccessfullymotivatedotherpeopleunderchallengingcircumstances
y Describeasituationwhereyouusedpersuasiontosuccessfullyconvincesomeonetoseethingsyourway
y givemeaspecificexampleofsomethingyoudidthathelpedbuildenthusiasminothers
Commitment to tasKy Tellmeaboutatimewhenyoufailedtoachievethestatedobjectivegoalinaworkoreducationalsituation
y Tellmeaboutatimewhenyoucompletedaprojectwithminimaldirection
y givemeanexampleofanimportantgoalyouhadtosetandtellmeaboutyourprogressinreachingthatgoal
y Tellmeaboutatimewhenyouhadtogoaboveandbeyondthecallofdutyinordertogetajobdone
proBlem solvingy Tellmeaboutatimewhenyoumadeadecisionanditendedupbeingadisaster
y giveanexampleofatimewhenyouhadtoberelativelyquickincomingtoadecision
y givemeanexampleofatimewhenyouusedyourfact-findingskillstosolveaproblem
y givemeaspecificexampleofatimewhenyouusedgoodjudgmentandlogicinsolvingaproblem
CommuniCation sKillsy Tellusaboutthelastpresentationyouconductedy Tellusaboutatimewhenyoufacilitatedadiscussionthatgotofftrackmdashhowdidyouhandleit
y Tellmeaboutatimewhenyouhadtouseyourpresentationskillstoinfluencesomeonersquosopinion
y Describeatimewhenyouhadtouseyourwrittencommunicationskillstogetanimportantpointacross
Common Interview QuestionseduCationgoals
y Whathasbeenyourrolewithineachoftheextracurricularactivitiesthatyouparticipated
y Howdoyouthinkyouwilluseapplyyourdegreeinyournewjob
y Whataccomplishmentsareyoumostproudofy WehaveaverycompetitivecandidatepoolforourcompanySellmeonwhyyoushouldbeselected
y Howorwhydidyouchooseyourmajory IsyourgPAagoodreflectionofyourperformanceinschool
y Whattypeofpositionareyouinterestediny Whattypesofcampusactivitieshaveyouparticipatedin
teamworKgroup proJeCts y Tellmeofatimewhenyoudisagreedwithateammemberormanager
y Tellmeaboutatimewhenyourealizedinthemiddleofaprojectthatthingswerenotgoingasplannedmdashwhatdidyoudo
y Tellmeaboutasituationwhereyouknewyourboss(oranotherteammember)waswrongyouwererightandhowyoudealtwiththesituation
y Tellofatimewhenyouworkedwithacolleaguewhowasnotcompletinghishershareofthework
y Tellmeaboutatimewhenyouhadadisagreementwithateammemberorcoworker
strengths and weaKnessesy TellmeaboutatimewhenyoushowedpoorjudgmentHowdidyouresolvethissituation
y TellmeastoryofatimeyoudisappointedamanagerorteammemberWhatlessondidyoulearnfromtheexperience
y giveanexampleofhowyouhavebeenabletomotivateyourselftoactionwhenyoujustdidnrsquotfeellikedoingaparticulartask
INTE
RVIEW
INg
26 College of Business | Career Success Guide
Follow-UpFollowupafteraninterviewbysendingathankyoulettertothoseyouinterviewed with within 24 hours You can send a letter through the mail or byemailEmailisthebestwaytoensureitisreceivedinatimelymannerSending a thank you letter through the mail is more formal and appropriate
Applicantrsquos Current AddressCity State ZIP Code
Date of Writing
Ms Jane DoeTitleOrganizationStreet AddressCity State ZIP Code
Dear Ms Doe
1st Paragraph Express appreciation for opportunity mention location and date of interview or meeting make a positive statement about your interest in the organization
2nd Paragraph Emphasize a specific point which will make you stand out in the employerrsquos memory supply any additional information which was omitted from the interview
3rd Paragraph Close with additional appreciation make a positive statement about your qualifications for the position
Sincerely
(your name signed)Type your name
INTERVIEWI Ng
Integrity |Respect|Responsibility 27
Negotiating
CongratulationsAllofyourhardworkhaspaidoffandnowyouhaveajoboffer Here are a few tips when considering the offer
read itThefirststeptoapproachingajobofferistocarefullyreadallofthematerialsentThisincludestheemailtheformaloffer(typicallyaPDFattachedtotheemail)anyotherattachmentsandallrelevantlinksMakesureyouclearlyunderstandy Salary(orhourlywage)y Locationy Startdateandenddate(inthecaseofinternships)y Expensescoveredy Benefits(probablynotincludedinaninternshipoffer)y Contactsy Datetoacceptofferby
write BaCKThenextstepistosendanemailtoyourcontactthankingthemforextendingtheofferConfirmthatyouwillhavearesponseforthembeforethedateindicatedontheofferAtthispointifthereareanyunclearpointsontheofferdonrsquotbeafraidtoaskquestionsinyourresponse
salary negotiatingBeginthenegotiationprocessbyaskingifthejobofferisnegotiableIfyouhaveapreviouslyestablishedlineofcommunicationwithyourcontactthroughthephonegiveherhimacalltoaskhowmuchflexibilitythecompanyhastodiscusssalaryOnceyouhavedeterminedthatitcanbeadjustedthroughnegotiationsdoyourhomeworkHaveagoodsoundreasonfornegotiatingBelowaresomeoftheresourcesthatwillhelpyouestablishanappropriatesalaryrangey NACESalarySurveyTheNationalAssociationofCollegesandEmployers
(naceweborg)producesquarterlysurveysofentry-levelsalaryYoucanusetheNACESalaryCalculatortoestablishasalaryrangebasedonoccupationeducationandlocation
y BureauofLaborStatistics(blsgovblsblswagehtm)TheBLSproducessalarydataonastateregionalandnationallevel
aCCept or deCline the oFFerBynowyouhavethoroughlyreviewedtheofferandconsideredwhetheryoufitwithinthecompanyandthepositionRegardlessofwhetheryouareacceptingordecliningtheofferbesuretodosobothverballyandinwriting
INTE
RVIEW
INg
28 College of Business | Career Success Guide28 College of Business | Career Success Guide
BUSinESS EtiqUEttE
employers rate candidate skills - in order of importance
ability to communicateability to work in a team structureability to make decisions and solve problemsAbilitytoplanorganizeandprioritizeAbilitytoobtainandprocessinformationAbilitytoanalyzequantitativedataTechnical knowledge
Computer proficiency
Abilitytocreateandoreditwrittenreports
Abilitytoinfluenceothers
SourceJobOutlook2013NationalAssociationofCollegesandEmployers
Integrity |Respect|Responsibility 29
BUSinESS EtiqUEttEWhether you are in an interview responding to an email or talking on the phone it is importanttokeepallcommunicationmdashbothverbalandnon-verbalmdashprofessionalTherelaxed tone and correspondence used with friends is not the same as professional communicationatworkorwithbusinessprofessionalsHerearesometipsmakesureyourcommunicationmeetstheprofessionalstandard
Professional Communication
emailing1 include a clear and brief subject line
YoudonrsquotwanttomaketheotherpersonguesswhatyourmessageisaboutThesubjectlineisoftenthedecidingfactorwhetheremailgetsreadordiscardedMakesureyoursubjectlineisclearconciseanddirect
2 always re-read before sendingMakesureyouproofreadyouremailsbeforesendingthemeliminatinganyerrorsthatyourmessagemaycontainandcheckingthetoneoftheemailYouwanttogiveagoodimpressionwhileclearlycommunicatingtheintentofthemessage
3 use a professional email addressIfyouwanttobetakenseriouslyuseanemailaddressappropriateforthejoborpositionWhatmayseemlikeafunnyaddresstoyouandyourfriendsislikelyinappropriatefortheworkplaceandwillbelookeddownuponbypotentialemployers
ETIQ
UETT
Enon-verBal CommuniCation Youmayhaveperfectedyouranswerstointerviewquestionsbutmuchofthefirstimpressionyoumakewillbebasedonnon-verbalcommunicationy Makeeyecontactwiththeinterviewery Afirmhandshakewillexudeconfidenceandcapabilityy Situpstraightwithfeeteitherflatonthefloororanklescrossedy Leanforwardslightlytoappearinterestedandengagedy Relaxyourshouldersy Smileandnodwhilelisteningy Donrsquotcrossyourarmsy Ifyouneedtodosomethingwithyourhandsinterlockyourfingersandholdthem
looselyinyourlaporholdapenandanotepady Donrsquotfidgetoruseexcessiveaggressivegestures
phone Calls and voiCemail1 identify yourself quickly Youdonrsquot
wanttoleavetheotherpersonguessingwhoitisStateyournameandwhereyouarecallingfromtogivecontextforthephonecall
2 have an appropriate voicemailYourvoicemailshouldbeeasytounderstandandappropriateforallcallersStateyourfullnameandphonenumberwithabriefmessageThismayoftenbesomeonersquosfirstimpressionofyousomakeitprofessional
3 Be preparedHaveanotepadandpenreadyfornotesorphonenumbersyoumightneedtojotdownAlsobereadytoaskquestionstoavoidawkwardsilencesinthecallWhencallingoutmakesureyouusedirectcommunicationsothepointofthecallisquicklyunderstood
4 slow downSinceinterviewersareareunabletoreadyourfacialexpressionsandbodylanguageitisimportanttoslowdownyourvocalratetoallowthemtounderstandexactlywhatyouaresayingYouwillalsosoundmoreconfidentandprofessional
5 practice ending your phone callEndingaphonecallcanbeawkwardsopracticehavingaconcisegoodbyeItissuggestedthatyouthanktheinterviewersfortheirtimeandsummarizeanyactionsyouwilltakeafterthecallTrynottoprolongyourgoodbye
4 mind your mannersRemembertherulesyouweretaughtwhenyouwereyoungersuchassayingpleaseandthankyouUsingthesewordsinyouremailswillmakeyousoundmoreprofessionalandrespectfulAddresseveryoneusingthepropertitlesuchasMrMsorDrAtitleisasignofrespectandshouldbeuseduntilyouareotherwiseinstructed
5 respond in a timely manner Respondingwithin24hoursisconsideredproperetiquetteevenifyoujustreplytoacknowledgetheemailandwillgetbacktothemlaterThisshowsyouhavereadtheemailandarebeingproactive
6 avoid using exclamation points WhenwritingaprofessionalemaildpnotoveruseexclamationmarksandboldedwordsWriteyouremailasifyouwerewritingaformallettertosomeoneanduseexclamatorylanguageandsymbolssparinglyEmoticonsorsmileyfacesareneveracceptableinprofessionalemailsLeavethoseforfriendlycommunicationonFacebookortextmessageswithfriendsandfamily
30 College of Business | Career Success Guide
Networking
tips For networKing suCCess1 play the student cardAlumniandothercontactsaremorelikelytowanttohelpyouwhileyoursquorestillastudentIfyouwantto
pickthebrainofsomeonewhoworksintheindustryorrequestaninformationalinterviewnowisthetimetodoitgrowtheserelationshipswhiletherersquosnopressuresothosecontactswillwanttohelpyouwhenyoutransitiontotheworkworld
2 use your friendsrsquo parents as resourcesTheyrsquovegotdecadesofexperienceandareprobablywillingtosharetheirexpertisewithyoumdashandmaybeeventheircontactsStudentstendtooverlooktheirparentsrsquofriendswhenitcomestonetworkingbutparentsareoftenwellconnectedorknowpeoplewhoareAlsolooktorelativesandfamilyfriends
3 get out of the bubbleYoucangetaheadbynetworkingoffcampusLeveragetheCareerSuccessCenterrsquosoff-campusnetworkingopportunitiesCheckoutconferencesinyourfieldoryourlocalChamberofCommerce
4 use linkedinDonrsquotavoidusingLinkedInuntilaftercollegeUseitnowtotrackthenetworkyoursquorebuildingLinkedInrecentlylaunchednewoptionsforstudentsthatmakeiteasytounderstandthisnetworkThereisevenatooltofindalumnifromyouruniversity
5 use twitter strategicallyWhileLinkedInistheprofessionalsocialnetworkTwittercanbeevenmoreusefulforconnectingwithpeopleyouwanttoknowMakealistofpeopleinyourindustrywhoyoulookuptoandusethenetworkstrategicallytoconnectwiththemLikeLinkedInTwittercanhelpyoutakethesestrategiestothenextlevelbecauseitprovidesanopportunitytokeepintouchwiththenetworkyoursquorebuilding
6 get an internshipThisisthemostobviousoptionbutitcanrsquotbeoverstatedThevalueofaninternshipistremendousbothintermsofskillsandcontactsEmployersoftenhirefull-timeworkersfromtheirinternshippoolwhichmeanshavinganinternshipputsyouaheadofotherjobseekersInadditiontogivingyoureal-lifeexperiencetoputonyourreacutesumeacuteaninternshipputsyouineyesightofpeoplewhoworkinyourfieldofchoiceandtheyaremorelikelytothinkofyouwhenjobopportunitiesarise
ETIQUETTE
OneofthebestwaysoffindingajobistonetworkNetworkingisasuccessfultechniqueinfindingyourfirstinternshiporjoborthroughoutyourentirecareerYoumaynotrealizeitbutyoualready have a network Faculty family and friends may not have a jobforyoubuttheymayknowsomeonewhodoesorhaveusefulinformationaboutacompanyforwhichyouwouldliketoworkNetworkingcanhelpyou
y Learnaboutjobsthatarenotpubliclyadvertised y Learnaboutanemployerrsquoscultureandexpectations y Sharejobleads y Gather information to help you decide if a career is right for you
Integrity |Respect|Responsibility 31
Elevator PitchIfyoursquorelookingforajoboneofthefirsttasksonyourto-dolistshouldbecraftinganidealldquoelevatorpitchrdquoItrsquosthe30-secondspeechthat summarizes who you are what you do and why you are the perfectcandidateYoushouldbeabletogiveyourelevatorpitchatanytimefromajobinterviewtoacocktailpartyconversation
putting together your elevator pitChy Aquickintroduction(namecollegemajor)y Whatareyourcareergoalsy Experience(relevanttoyourgoals)y Whatcanyouoffer(skillsandhowyouwouldbenefitanorganization)
tipsy Keepitshortandsimpley Maintaineyecontacty Haveafirmhandshaketosignalconfidencey Researchthecompanyyoutalkwithy Smilemdashshowyourenthusiasmy Practicepracticepractice
intro
goals
experience
fit
ETIQ
UETT
EImpact Your Future
Complete your reacutesumeacute with a graduate business degree Learn from globally conscious business leaders and renowned faculty Gain career confidence through experiential learning Become part of a distinguished business and alumni community
businessoregonstateedumba 541-737-5510 OSUmBaoregonstateedu
Our Oregon State MBA alumni are leaders thoughtout the stateJoin them
32 College of Business | Career Success Guide
More and more recruiters and employers are using LinkedIntofindandhiretalentMakesureyourLinkedInprofile represents you and sends the right message to yournetworkandpotentialemployers
y Completely fill out your profileandusekeywordssootherscansearchandfindyoueasilyUseaprofessionalorprofessional-qualityheadshotofyoudressedinbusinessattire
y Connect with everyoneConnectwithclassmatesprofessorsfacultypastemployersfamilyfamilyfriendsandmoreYouneverknowhowthoseconnectionswillpayoffFollowcompaniesyouareinterestedinorintheindustriesyouwanttoworkinJoingroupsaswell
y ask for recommendationsTakeadvantageoftheconnectionsyoursquovealreadymadeandaskiftheywillrecommendyouonLinkedIn
y interact with your network SendcommentsoffercongratulationsandldquolikerdquothingssopeopleknowyoursquoreactiveAlsointroducepeopleifyouthinktheyshouldbeconnectedmdashthatmayhelpyouinthefuture
y take advantage of new resources Youcanlistprojectshonorsorganizationsandcoursesyouhavetakensothatyoucanincludeallrelevantexperience
y Find people to network with FindalumniwhoworkinthefieldsandareasyouwanttoworkinReachoutandaskforaninformationalinterview
ETIQUETTE
Integrity |Respect|Responsibility 33
Professional attire is usually classifiedaseitherbusinessprofessionalorbusinesscasualInmostsituationsitisbesttoerr on the side of caution and dressbusinessprofessionalbutbesuretoresearchthecompanyyoursquollbespeakingwithtoknowifsomethingdifferentisexpectedIfyou are interviewing for a creative position in fields such as graphic or apparel design you may have more freedom to dress fashion-forward Researchthecorporatecultureandexpectationsbeforedeciding
Professional Dress
menBusiness professional Formenbusinessprofessionaldressmeansafullsuitbutton-upshirtandtieThesuitshouldbecomprisedofmatchingjacketandslacksThejacketsleevesshouldendatyourwristandthejacketshouldbelongenoughtocoveryourbottomTheshirtshouldbefittedandaplaincoloredorsimplepatternedtieshouldbewornandtiedsoitendsatthecenterofyourbeltShoesshouldbedarkleatherandshouldmatchyourbeltDonotwearacasualbeltwithabusinesssuitDresssocksshouldbeworninacolorthatmatchesthesuitandshouldextendoveryourcalfsoskindoesnotshowwhenyousitdownHairandfacialhairshouldbecleanandwellgroomedJewelryshouldconsistonlyofawatchandsimplerings(suchasaweddingbandorclassring)Removepiercingsandanyotherjewelry
Business CasualBusinesscasualdressincludesslacksorkhakipantsAsuitjacketisnotrequiredbutasportjacketmaybewornDependingonthecompanybusinesscasualmaybeanicebutton-upshirtwithorwithoutatieoralightsweaterApoloshirtissometimesconsideredbusinesscasualWearloafersorleathershoesandalwayswearmatchingsocks(notathleticsocks)Hairandfacialhairshouldbecleanandwell-groomed
womenBusiness professional BusinessprofessionaldressforwomenincludesafullsuitmdashajacketwitheitherslacksoramatchingskirtAskirtshouldbenohigherthananinchaboveyourkneeOverallthesuitshouldbetailoredtoyourbodywithoutbeingtootightUnderneathyourjacketwearabutton-upshirtinaneutralcolorShoesshouldbeclosed-toeinadarkcolortomatchyoursuitHairshouldbecleanandstyledandmakeupshouldbesubtleandneutral
Business CasualBusinesscasualdressismorerelaxedthanbusinessprofessionalSlacksoraskirtarerequiredbutasuitjacketisnotnecessaryCardigansandblousescanbewornontheirownandcanbemorecolorfulthanthesuggestedbusinessattire
ETIQ
UETT
E
34 College of Business | Career Success Guide
Career Success Center (CSC) Events The Career Success Center holds a variety of events throughout the year to help students with their career search and professional development Check theCSCwebsiteatbusinessoregonstateeducareersformoreinformationaboutthedatesandlocationsofevents
inFormation sessions TheCSCworkswithcompaniesinavarietyofindustriestoholdinformationsessionsEachsessionincludesanin-depthdiscussionaboutthecompanyanddifferentcareerpathsavailableandmayoffertheopportunitytomeetrecruitersorleadersafterward
proFessional development worKshopsProfessionaldevelopmentworkshopsthroughouttheacademicyearfeaturereacutesumeacutewritingcoverlettersjobsearchstrategyLinkedInpersonalbrandingandinterviewingskillsTheseworkshopsareagreatwaytohelpyouprepareforyourcareersearch
Career Fairs and hospitality suite CareerfairsareheldeachtermattheCH2MHILLAlumniCenterTheseeventsallowstudentstomeetandnetworkwithmorethan100companiesandlearnaboutinternshipandjobopportunitiesAfterthefairstheCareerSuccessCenterpartnerswithOSUAthleticstohostahospitalitysuitewhererecruiterscanmeetwithbusinessundergraduatesMBAstudentsandstudent-athletesinamoreinformalatmosphereTheeventissimilartoacocktailreceptionwhereyoucannetworkone-on-one
moCK interviews MockinterviewsprovidestudentsanopportunitytopracticeinterviewingtechniqueswithrealcompaniesandhaveaprofessionalreviewoftheirreacutesumeacuteSomeemployersusemockinterviewstorecruitstudentsandemployersreceivethereacutesumeacutesofallstudentswhoparticipateMockinterviewsareheldoncepertermintheacademicyear
Business roundtaBle (Brt) TheBusinessRoundtablemeetsquarterlyinthePortlandareafornetworkingandapresentationbyOregonStatealumniaboutbusinesstopicsMembersoftheBRTmentorbusinessstudentswhoattendTheseeventsmayalsobeheldinSeattleandCorvallis
Bis meet the Firms night (winter term)ThiseventisacareerfairforBISmajorsStudentsshouldattendtolearnmoreaboutinternshipandjobopportunitieswithvariouscompaniesMeettheFirmsalsogivesstudentsachancetoexpandtheirnetworkandlearnaboutpossiblecareerpaths
FinanCe speed dating (Fall term)Thegoalofthiseventistoinformstudentsenteringthefinanceprogramaboutthevarietyofcareerpathsandopportunitiesavailable
sophomore Boot CampTohelppreparesophomoresfortheirinternshipsearchestheSophomoreBootCampisafulldayofcareerexplorationandsearchpreparationItincludesanetworkingopportunityandlunchwithamotivationalspeakerThedayconcludeswithmini-classesoninternshipsearchpreparationincludingreacutesumeacutescoverletterssocialmediabrandingandinterviewingtechniques
aCCounting meet the FirmsThiseventisacareerfairforaccountingstudentsfeaturingpublicaccountingfirmsprivateindustrycompaniesandgovernmentagenciesthatrecruitaccountingmajorsItisheldduringthesecondweekoffallterm
Integrity |Respect|Responsibility 35
Corporate Partners
College of BusinessCollege of Business Career Success Center102 Austin HallcscbusoregonstateeduPhone 541-737-8957 businessoregonstateeducareers Career Guide
OSU_BIZ_JOBSfacebookcomOSUBIZJOBSBIZ_JOBSOSU OSU_BIZ_JOBS OSU_BIZ_JOBS
integrity
respect
responsibility
September 2014
Integrity |Respect|Responsibility 15
ANN
A MILLER
EDUCATIO
N
Bachelors of Science in Finance O
regon State University Expected Graduation
GPA 378 Fall 2015
SUM
MARY O
F SKILLS
Budget Developm
ent and Managem
ent ndash Three yearsrsquo experience streamlining and m
anaging organizational budget of local fast food franchise Financial Investm
ents ndash Participated in a student-led organization that actively manages a $12 m
illion equity portfolio on behalf of the O
regon State University Foundation
Leadership ndash Served as an elected mem
ber of Weatherford Hall Council governing activities and resolving
concerns of 2400 students
RELEVANT EXPERIEN
CE
Cafeacute Yum
m Corvallis O
regon 2012 ndash Present Assistant M
anager middot In cooperation w
ith owner m
anage organizational budget to serve a comm
unity of over 50000 people middot Participates in panel to interview
new em
ployees and produces weekly personnel schedule
middot Train approximately tw
o employees per m
onth resulting in new hires achieving a high level of com
petency in new
duties O
regon State Investment Group 2013-Present
Domestic Fund Portfolio M
anager middot Accountable for valuing and analyzing com
panies within dom
estic sector for possible investment
opportunities middot W
ork with team
of students to manage m
ore than $1 million of investm
ents Delta Gam
ma Sorority
Finance Chair 2013 ndash 2014 middot Collaborated w
ith other club mem
bers to execute philanthropy project to help local schools middot Responsible for m
anaging fundraising budget and goals of $5000 per term for local organizations
AW
ARDS amp RECO
GNITIO
N
M
ember Beta Gam
ma Sigm
a Honor Society 2013 - Present O
regon State University Deanrsquos List 2011 ndash Present
Recipient Outstanding Business Student of the Year 2013
CO
MM
UN
ITYLEADERSHIP INVO
LVEMEN
T
Relay for Life 2010-Present
W
eatherford Hall Council 2013 ndash Present
Boys amp Girls Club 2013 ndash 2014
Am
erican Red Cross 2011 ndash 2012
1418 Grant Street C
orvallis OR
97330 | (541) 737- 6789 | amiller
onidoregonstateedu | ww
wlinkedincom
inannamiller
JOSEP
H H
ERN
AN
DEZ
14188 Campus W
ay | Corvallis OR 97330 | (541) 123-4567 | jhernandez
onidoregonstateedu
OB
JECTIVE
Educated business information system
s professional with four years training and experience seeking position w
ithin the Inform
ation Technology field
EDU
CATIO
N
Oregon State U
niversity Bachelors of Science in Business Inform
ation Systems Expected 2015
GPA
367 W
OR
K EX
PER
IENCE
Daim
ler Information System
s Intern
Portland O
R
June 2013 - Decem
ber 2013
Provided front-line inform
ation technology support for a company of 20000 em
ployees in more than three
geographic markets
M
aintained exceptional standards of customer service receiving recognition from
clients and vendors for quickly resolving IT issues
W
orked with a team
to perform process analysis on data w
arehouse systems thereby decreasing custom
er w
ait time by 10
Maxim
Staffing Adm
inistrative Assistant
Portland O
R
January 2011 ndash September 2012
M
aintained accurate digital records for an average of 400 calls per day continually met or exceeded daily
goals
Assisted w
ith planning and carrying out events for a staff of 60 people
Regularly created documents designed m
arketing materials and produced w
eb content using Microsoft
Office Suite and A
dobe Suite software
Server Aqua
Corvallis O
R July 2010 ndash January 2011
Recognized for polite helpful and courteous custom
er care
Utilized com
puter to check work schedule com
plete time sheets and m
onitor online customer evaluation
forms
Ensured accuracy w
hen operating cash register and assisting with inventory control and ordering
COM
PU
TER SK
ILLS
Process Analysis
HTM
L Com
puter-based Auditing
Data W
arehouse Systems
JAV
A
Data M
ining
SQL
TCPIP E-Business Concepts
ACTIV
ITIES
Volunteer Elementary School A
sthma Prevention Program
Corvallis
2012 ndash 2013 Inform
ation Systems Tutor O
regon State University Corvallis
2011 ndash Present
APPL
YINg
sample Functional reacutesum
eacute sam
ple Chronological reacutesumeacute
16 College of Business | Career Success Guide
APPLYI Ng
Jessica Chen
987 Southwest 2
nd Street bull Corvallis OR 97333 bull (541)123-4567 bull jessicachen
gmailcom
EDU
CATION
O
regon State University
Anticipated July 2016 Bachelor of Science Business Adm
inistration Managem
ent Bachelor of Science Business Adm
inistration International Business Aarhus School of Business U
niversity of Aarhus
Fall 2015 Study Abroad
W
ORK HISTO
RY Best Buy Sales Consultant
January 2013 ndash August 2014 Salem
OR
Ensured excellent custom
er service by offering technological solutions to individual and corporate custom
ers and responding to client phone requests
Met or exceeded com
pany quarterly sales quotas by 10 ndash 15
Adhered to com
pany policies as written in Em
ployee Policy Guide
Safeway Courtesy Clerk
January 2012 ndash Decem
ber 2012 Corvallis O
R
Helped customers feel valued by quickly fulfilling client requests and thereby reducing w
ait times
Assisted approxim
ately 150 customers per day w
ith transporting purchases to their cars
Monitored shelves and restocked product w
hen levels decreased below 50
capacity
LEADERSHIP EXPERIENCE
Student-Athlete Oregon State U
niversity Wom
enrsquos Rowing
2012 ndash Present
M
aintained high level academic perform
ance and developed time m
anagement skills w
hile training or com
peting six hours per day during the school year
Collaborated with team
mem
bers from diverse backgrounds in order to com
pete in Pac- 12 Rowing
Championships
Student Coordinator Oregon State U
niversity Earth Day of Service
2012
Planned an eight hour service project in conjunction w
ith Corvallis Parks and Recreation
Supervised over 100 volunteers removing invasive plant species at Dunaw
i Creek Boardwalk natural
area CO
MM
UN
ITY amp CAM
PUS IN
VOLVEM
ENT
M
ember O
regon State University Finance Club 2014 ndash Present
M
ember O
regon State University M
anagement Club 2013 ndash Present
Volunteer Jackson Street Youth Center 2012 ndash 2014
Coach Corvallis City Youth Baseball 2011 - 2013
LANG
UAG
ECOM
PUTER SKILLS
Fluent in M
andarin
Proficient in Adobe Creative Suite AW
ARDSHON
ORS
O
regon State University Honor Roll 2012-2014
Bernie Newcom
b Scholarship 2012-2014
CLIN
T R W
ILLIAM
S crw
illiams
gmailcom
(541) 123-4567 w
ww
linkedincominclintrw
illiams 2200 South G
arfield Street Corvallis O
R 97330
PR
OFESSIO
NA
L SUM
MA
RY
Goal-oriented high-energy supply chain m
anagement professional w
ith five years experience solidifying business relationships and stream
lining data processes in the public sector Adept at procurem
ent logistics and transportation com
modity m
anagement and finance H
ighly effective trainer and staff motivator com
mitted to
collaboration quality productivity and efficiency Sales amp
Operations Planning
Business Developm
ent Planning amp
Logistics
Inventory Managem
ent C
ontract Adm
inistration C
omm
unications amp N
egotiations
Business Leadership C
APEX
Managem
ent Process Im
provement
ED
UC
ATIO
N
Oregon State U
niversity Corvallis O
R
Expected July 2017
Masters of Business A
dministration in G
lobal Operations
362 G
PA
Oregon State U
niversity Corvallis O
R
July 2010
Bachelors of Science in Accounting
387 GPA
RELEV
AN
T EXP
ERIEN
CE
Horizon R
estoration Portland OR
August 2010 - Present
Operations M
anager
Developed business strategy through a com
prehensive analysis of financial and operational key perform
ance indicators while accounting for variance and em
ployed plan through inclusive team
goal setting
Implem
ented a system of process im
provement through collaborative perform
ance evaluations and results-focused goal setting for seven project m
anagers
Created and presented quarterly business unit analysis to com
municate com
pany performance trends
and achievement of benchm
arks
CB
S Interactive Portland OR
June 2010 ndash August 2010
Business amp Finance Intern
C
alculated liquidity solvency and profitability ratios for Pacific Northw
est division of the company
W
orked with a team
to identify research and document key variances for M
IS projects
Identified and assisted in the correction of inconsistencies in process or accounting treatment
resulting in a reacquisition of $30000 in funds for materials
A
ssessed with the preparation of m
onthly financial presentations decks financial dashboards metric
analysis and rate volume analysis for the departm
ent
CO
MM
UN
ITY INV
OLV
EMEN
T
Habitat for H
umanity Portland O
R
2014
Assisted w
ith connecting agency to sponsors thereby raising over $400000 in materials for new
hom
es
Constructed three hom
es with C
BS Interactive Habitat for H
umanity Team
Mercy C
orps Northw
est Corvallis O
R
2008 ndash 2010
Partnered w
ith the Asian Pacific N
etwork of O
regon to operate a food drive benefitting 25000 clients
Served as a m
ember of the O
regon Asset Building C
orps to introduce sustainable change among low
-incom
e comm
unities recruit comm
unity volunteers and establish sound fiscal policies
sample Chronological reacutesum
eacutesam
ple Combination reacutesum
eacute
Integrity |Respect|Responsibility 17
Portfolio Development
Compiling a portFolioThroughoutyourindustryandacademicexperiencesyoushouldcompilesignificantworktoincludeinyourprofessionalportfolioOnceyoubegindevelopingtheportfolioyoucaneasilyaddadditionalworkthatappropriatelyrepresentsandshowcasesyourskillsandqualifications
weB portFoliosWebportfoliosarehostedonlineandareaninteractivewebpageThebiggestbenefitofawebportfolioisitsaccessibilityEmployerscanaccessthewebportfolioatanytimebyvisitingthewebportfoliorsquoswebaddressSeveralonlinesitesallowstudentstocreateandhostattractiveprofessionalportfolioswixcom weeblycom sitesgooglecom styleportfolioscom coroflotcom
PortfoliosareanessentialjobsearchtoolfordesignmajorsAportfolioisacollectionofdocumentsandotherworksamplesorganizedinsomeformofcaseorbinderThepurposeistoshowcaseyourqualitiesandskillsasajobcandidateKeepinmindthataprofessionalportfolioshouldcontainonlyyourbestworkthatisrelevanttothepositionfield you are applying for
APPL
YINg
18 College of Business | Career Success Guide
y RemembertoshowprocessCreateseveralpagesforeachprojectthatshowshowyouprogressedfrombeginningtoendMakesurethearrangementofyourimagesanddiagramsareorganizedonyourpagesothereisanaturalflowanditrsquoseasytofollow
y SomeprojectsmaybeverytactileYoumaywanttoreproducetheseprojectstoincludeonyourpageorconsiderbringingthesephysicalprojectstoyourmeetingiftheemployerwantstoseeyouractualwork
y RemembertoincludereflectionstatementswitheachprojectthatgivenecessarybackgroundforthereaderAddinformationaboutwhytheprojectwascompletedchallengesyouovercamesuccessfullywhatyoulearnedandwhatskillsyoumasteredAddpertinentdetailsabouttheprojectDescribetheinspirationbehindtheproject
Professionalartifacts
Self-directedartifacts
Closingpagethankyoupage
hard Copy portFoliosDevelopingahardcopyportfolioinvolvescreatingadigitalportfoliothatisthenprintedandinsertedintoahardcopycaseYoucanuseanycomputerprogramyouarecomfortablewithtodevelopyourportfoliopagesPowerpointandAdobeInDesignPhotoshoparecommonlyused
step 1 planning
Decidewhatprogramyouwillusetodesigndevelopyourportfoliopages
DecideonsizeofpagelayoutandsizeofportfoliocaseCommonsizesare85X11rdquo11X14rdquoor11X17rdquoIfyouhavealotoflargeprojectswithsmalldetailsalargercasewillbemoreappropriateChooseacasethatyouarecomfortablewithcarryingandpresenting
step 2 selecting
SelectwhichportfolioartifactsyouaregoingtoincludeinyourportfoliofromthefollowingthreecategoriesChoosenomorethan10artifactsAimforqualityratherthanquantityincludeonlyyourbestwork y academicIncludeyourmostsuccessfulcourseprojectsfromyourcoursework
y professionalReacutesumeacutelettersofrecommendationprofessionalexperienceshownvisuallyperformanceevaluations
y self-directedAnyreproducedworkorworkdoneonthesideawardsscholarshipsleadershipdocumentationvolunteerworkartwork
OnceyoursquoveselectedwhichportfolioartifactsyouwanttoincludeconvertallworkintodigitalformatForphysicalpiecestakephotosoftheworkForflatpiecesscantheworkForyoursignificantexperiencescapturewithphotographs
step 3 organizing
ThenextstepistodevelopyourportfoliooutlineDecidewhereeachartifactisgoingtobeincludedConsiderthefollowingpageorder
intro pageThispageintroducesyouItshouldconsistofyournametitlemajorandbrandmarkTableofcontentsListskeypagesinyourportfoliowithpagenumber
design philosophypurpose statement Thiscantakemanyforms(designphilosophyprofessionalstatementbioaboutmepersonalcatchphrasecareerobjectiveetc)
reacutesumeacuteItcanbeaPDFofyourhardcopyreacutesumeacuteorthesamecontentinanewlayout
divider pagesIncludedividerpagesthatintroduceeachsectionofyourportfolioy AcademicprojectsChoose3-5keyacademicprojectsStartwiththemostrelevantones
y EachprojectcantakeupafewpagesRememberthesepagesaregoingtobeprintedsomakesureyoudonrsquotcramtoomuchononepage
Portfolio Development
APPLYI Ng
Integrity |Respect|Responsibility 19
step 4 designing
IncorporatethebasicprinciplesandelementsofdesignwhencreatingyourpagelayoutsConsidertheruleofthirds(thirdblankspacethirdtextthirdvisual)
CreatingabrandmarkAbrandmarkisavisualpresentationofyouasyourownbrandThiscanbeasymbollogoiconorrepetitivevisualelementthatispresentedthroughoutyourportfolioBybrandingyourselfyouarecreatingaperceptionaboutwhoyouareandthequalityofworkyoucanproduceBesureyourbrandmarkisvisibleoneverypageandeachpagerepresentsaclearconsistentbrandidentity
REMEMBERYourportfoliodesignshouldbeconsistentwithyourbrandpackage(whichincludesyourreacutesumeacutecoverletterbusinesscardandwebportfolio)Thegoalistohaveaconsistentbrandidentityinallyourwork
step 5 printing
TimetoprintandputitalltogetherOnceyourportfolioiscompletebesuretopracticehandlingitandpresentingyourpages(especiallyifyouchosethelargerportfoliocase)
AnadditionalstepistocreatealeavebehindportfolioforemployersForexamplean85X11rdquoreprintofyourpagesthatareboundtogethercanbeleftbehindwithemployersYoucanalsosaveyourworkonaCDandleaveitbehindMorecommonlyyoucandirectemployerstoyourwebportfolio
PrintingisavailableatOSUStudentMulti-MediaServices(theyscanandprintstudentportfoliopagesfreeofcharge)CorvallisCustomorFedExPortfoliocasescanbepurchasedatportfolios-and-art-casescomorfromotheronlinesources AP
PLYINg
KNOWYOURAUDIENCEThegoalofyourportfolioistoshowyouFITwithintheorganizationyouaretargetingIfthecompanyyouaretargetingisknowntobeinnovativetrendyandfashion-forwardyourportfoliostyleshouldalsobeIfthecompanyismoretraditionalandformalyourportfoliostyleshouldreflectthesamestyle
20 College of Business | Career Success Guide
Cover Letter
Your Street AddressCity State ZIP
Date
First and Last Name of PersonTitleCompanyStreet AddressCity State ZIP
Dear MrMs Last Name
Opening paragraph In the first paragraph state the reason for the letter the specific position you are applying for and indicate how you heard about the position
Second (and possibly third) paragraph Use the next one to two paragraphs to explain why you are interested in the position and the company Use specific examples to show how you are qualified for the position If you have had relevant work experience point out the specific achievements or unique qualifications from those roles If you have experience in your academic classes such as class projects use those examples as well
Closing paragraph The last paragraph should include your desire to personally interview for the position You should also refer the reader to your reacutesumeacute which summarizes your experience and qualifications Close your letter with a statement that will encourage the company to respond
Sincerely
Your Signature
Your NameEnclosure
tips1 CustomizeMakesureeachcoverletteristailoredspecificallytothepositionyouareapplyingfor
2 Be positive TelltheemployerabouttheexperiencesyouhavethatmatchtherequiredqualificationsforthejobDonothighlightqualificationsyoudonothave
3 Be conciseThisisnevertobelongerthanonepage
4 Be honest Donotembellishyouraccomplishmentsskillsorqualifications
5 FormatMakesurethatthefontstylesizeandcolorareuniformforpresentation
6 proofread ThecoverletterisoftenthefirstsampleofyourwritingthatanemployerseesMakesurethatyouproofreadforspellinggrammaticalandpunctuationerrors
APPLYI Ng
The purpose of a cover letter is to introduce yourself and show how your backgroundfitstheparticularpositionandoremployeryouareapplyingtoItprovidesanopportunitytoexpandonpointsfromyourreacutesumeacutethatyoufeelareespeciallynoteworthyorspecifictothejobdescriptionThisisalsowhereyoushouldexplainanythingodd(gapsintimelinelowerGPAetc)
Integrity |Respect|Responsibility 21
AreferencesheetisusedtosharealistofpeoplewhocanelaborateonyourexperienceandskillstopotentialemployersReferencesarenotpartofyourreacutesumeacuteThisisaseparatedocumentPeopletoconsiderhavingonthislistcaninclude
y Pastemployers(bosses)y Professorsy Advisors
a Few things to notey Usethesameheadingasinyourreacutesumeacutey Keepthelistto3-4individualstotaly Theindividualsshouldknowenoughaboutyoutobeabletospeaktoyourcharactery Youshouldchoosethosewhowillpositivelyreflectyourskillsandabilitiesy Askpeoplepermissiontobeareferencepriortoaddingthemtoyourlisty Donotusefriendsorfamilymembersuseonlyprofessionalreferences
References
Your NameAddressPhone numberEmailLinkedIn Address
References
NameJob TitleCompanyAddressPhone numberEmail address
NameJob TitleCompanyAddressPhone numberEmail address
NameJob TitleCompanyAddressPhone numberEmail address
APPL
YINg
22 College of Business | Career Success Guide
Follow up with interviewer(s) send a thank you letter that restates your skills and interest in the company within 24 hours of the interview
intErviEWinGresearch the employer to prepare for your interviewa Current newsb employer initiativesc position you are applying ford Company strengths weaknesses opportunities
and threats (swot analysis)
prepare five or more stories using the star method (see page 24)
make a great impression Be on time dress professionally make eye contact give a firm handshake be positive confident and listen to what the representatives have to say
always ask questions about the employer and position make sure you are not asking about things easily found on their website again do your research also avoid asking about salary and benefits
Integrity |Respect|Responsibility 23
traditional interview Thistypeofinterviewincludesbroad-basedquestionstoseeifthecandidatehastheskillstoperformthejobandtodeterminewhetherornottheyareafitforthecompanyBepreparedtoanswertraditionalinterviewquestionsinastraightforwardmanner
y Whydidyouchooseyourmajory Tellmeaboutyourself(keepthisto2-3minutes)y Whatareyourstrengthsandweaknessesy Whydoyouwanttoworkhere
Behavioral interview
BehavioralinterviewsarebasedontheideathatpastbehavioristhebestindicatoroffutureperformanceManycompaniestodayusethistypeofinterviewQuestionsforbehavioralinterviewsusuallystartwithldquoTellmeaboutatimewhenrdquoWhenansweringandpreparingfortheseinterviewsfollowtheSTARformatonpage24
Case interview CaseinterviewsaretypicallyusedbyconsultingcompaniesinvariousindustriesaswellasbankingandfinancialfirmsThisspecifictypeofinterviewisleveragedtotestthecandidatersquosanalyticalcommunicationproblemsolvingandadaptabilityskillsetsTypesofcaseinterviewsincludewrittencasesbusinesscasesandbrainteasers
phone interviewAphoneinterviewisusuallythefirstinterviewmanycompaniesuseasascreeningprocessforcandidates Hereareafewtips
y UsealandlinewhenpossibleIfyouuseacellphonemakesureyouareinaquietareawithgoodreception
y Providedetailedandspecificanswersjustasyouwouldinpersony Beprepared
video interviewIfyouareinterviewingwithacompanyandareunabletotraveltothesiteavideointerviewmaybearranged
y Dressprofessionallyasyouwouldforanon-siteinterviewy PracticebyrecordingyourselforutilizetheCSCresourcesy Chooseaquietareatointerviewwhereyouwillnotbedisruptedy giveyourselfplentyoftimetosetupequipmentsothatyouarereadytogoatinterviewtime
y Whenspeakingfocusyoureyesonthevideocameranotonyourscreensothatyouappeartomakeeyecontactwiththeinterviewer
inFormational interview Readaboutinformationalinterviewsonpage7
Types of Interviews
INTE
RVIEW
INg
SuccessfullymanaginganinterviewiskeytogettinganyjobTheinterviewprovidesemployerswithanopportunitytogettoknowyourpersonalityandtocloselyexamineyourverbalcommunicationskillsWhatyousaymdashandhowyousayitmdashiscriticaltoanemployerrsquosassessmentofyourldquofitrdquowithacompanyNonverbalbehaviorduringinterviewsisalsoaformofcommunicationAninterviewisanaturallyanxietyproducingsituationInordertodoyourbestmakesureyouprepare and practice Below are several different types of interviews you may experience
24 College of Business | Career Success Guide
Behavioral interview example ldquoDescribeatimewhenyouhadtosolveaproblemrdquo
STAR Method
SitUatiOnDescribethesettinginwhichyourexampletakesplaceWhatwasthesituationWhatwereyoudoingWhowereyouworkingwithWhatwereyouworkingon
Answer ldquoDuring my role as an intern at Company X I was responsible for managing all of the details for events and supervised a group of five for hosting eventsrdquo
taSKExplaintheldquoproblemrdquoandwhatyouneededtoaddressWhatwasthegoalyouwerestrivingforOrtheproblemyouweretryingtosolve
Answer ldquoAfter reviewing past reports I found that event attendance had dropped by 20 over the past few years I wanted to make sure that we brought attendance back uprdquo
aCtiOnTalkthroughthespecificstepsthatyoutookinordertoaddressthetaskathandDemonstrateandmentionskillsthatyouutilizedWhatdidyoudotoresolvetheproblemorreachyourgoal
answer ldquoFirst i collected feedback from past attendees and vendors by sending out a survey i used this to design a new approach that would be more effective in promoting our eventrdquo
rESULtExplainhowyouractionscontributedtotheoverallresultHowdidthestoryendWhatdidyoulearnfromthisexperienceIncludeconcretequantifiabledatatoprovidespecificdetailsinyourresponse
Answer ldquoThe company was able to use the new plan to host a new event By utilizing my strategies we raised attendance by 30 in the first year I learned that it is important to continually adapt strategies to increase participationrdquo
INTERVIEWI Ng
Integrity |Respect|Responsibility 25
leadershipy givemeanexampleofatimewhenyousuccessfullymotivatedotherpeopleunderchallengingcircumstances
y Describeasituationwhereyouusedpersuasiontosuccessfullyconvincesomeonetoseethingsyourway
y givemeaspecificexampleofsomethingyoudidthathelpedbuildenthusiasminothers
Commitment to tasKy Tellmeaboutatimewhenyoufailedtoachievethestatedobjectivegoalinaworkoreducationalsituation
y Tellmeaboutatimewhenyoucompletedaprojectwithminimaldirection
y givemeanexampleofanimportantgoalyouhadtosetandtellmeaboutyourprogressinreachingthatgoal
y Tellmeaboutatimewhenyouhadtogoaboveandbeyondthecallofdutyinordertogetajobdone
proBlem solvingy Tellmeaboutatimewhenyoumadeadecisionanditendedupbeingadisaster
y giveanexampleofatimewhenyouhadtoberelativelyquickincomingtoadecision
y givemeanexampleofatimewhenyouusedyourfact-findingskillstosolveaproblem
y givemeaspecificexampleofatimewhenyouusedgoodjudgmentandlogicinsolvingaproblem
CommuniCation sKillsy Tellusaboutthelastpresentationyouconductedy Tellusaboutatimewhenyoufacilitatedadiscussionthatgotofftrackmdashhowdidyouhandleit
y Tellmeaboutatimewhenyouhadtouseyourpresentationskillstoinfluencesomeonersquosopinion
y Describeatimewhenyouhadtouseyourwrittencommunicationskillstogetanimportantpointacross
Common Interview QuestionseduCationgoals
y Whathasbeenyourrolewithineachoftheextracurricularactivitiesthatyouparticipated
y Howdoyouthinkyouwilluseapplyyourdegreeinyournewjob
y Whataccomplishmentsareyoumostproudofy WehaveaverycompetitivecandidatepoolforourcompanySellmeonwhyyoushouldbeselected
y Howorwhydidyouchooseyourmajory IsyourgPAagoodreflectionofyourperformanceinschool
y Whattypeofpositionareyouinterestediny Whattypesofcampusactivitieshaveyouparticipatedin
teamworKgroup proJeCts y Tellmeofatimewhenyoudisagreedwithateammemberormanager
y Tellmeaboutatimewhenyourealizedinthemiddleofaprojectthatthingswerenotgoingasplannedmdashwhatdidyoudo
y Tellmeaboutasituationwhereyouknewyourboss(oranotherteammember)waswrongyouwererightandhowyoudealtwiththesituation
y Tellofatimewhenyouworkedwithacolleaguewhowasnotcompletinghishershareofthework
y Tellmeaboutatimewhenyouhadadisagreementwithateammemberorcoworker
strengths and weaKnessesy TellmeaboutatimewhenyoushowedpoorjudgmentHowdidyouresolvethissituation
y TellmeastoryofatimeyoudisappointedamanagerorteammemberWhatlessondidyoulearnfromtheexperience
y giveanexampleofhowyouhavebeenabletomotivateyourselftoactionwhenyoujustdidnrsquotfeellikedoingaparticulartask
INTE
RVIEW
INg
26 College of Business | Career Success Guide
Follow-UpFollowupafteraninterviewbysendingathankyoulettertothoseyouinterviewed with within 24 hours You can send a letter through the mail or byemailEmailisthebestwaytoensureitisreceivedinatimelymannerSending a thank you letter through the mail is more formal and appropriate
Applicantrsquos Current AddressCity State ZIP Code
Date of Writing
Ms Jane DoeTitleOrganizationStreet AddressCity State ZIP Code
Dear Ms Doe
1st Paragraph Express appreciation for opportunity mention location and date of interview or meeting make a positive statement about your interest in the organization
2nd Paragraph Emphasize a specific point which will make you stand out in the employerrsquos memory supply any additional information which was omitted from the interview
3rd Paragraph Close with additional appreciation make a positive statement about your qualifications for the position
Sincerely
(your name signed)Type your name
INTERVIEWI Ng
Integrity |Respect|Responsibility 27
Negotiating
CongratulationsAllofyourhardworkhaspaidoffandnowyouhaveajoboffer Here are a few tips when considering the offer
read itThefirststeptoapproachingajobofferistocarefullyreadallofthematerialsentThisincludestheemailtheformaloffer(typicallyaPDFattachedtotheemail)anyotherattachmentsandallrelevantlinksMakesureyouclearlyunderstandy Salary(orhourlywage)y Locationy Startdateandenddate(inthecaseofinternships)y Expensescoveredy Benefits(probablynotincludedinaninternshipoffer)y Contactsy Datetoacceptofferby
write BaCKThenextstepistosendanemailtoyourcontactthankingthemforextendingtheofferConfirmthatyouwillhavearesponseforthembeforethedateindicatedontheofferAtthispointifthereareanyunclearpointsontheofferdonrsquotbeafraidtoaskquestionsinyourresponse
salary negotiatingBeginthenegotiationprocessbyaskingifthejobofferisnegotiableIfyouhaveapreviouslyestablishedlineofcommunicationwithyourcontactthroughthephonegiveherhimacalltoaskhowmuchflexibilitythecompanyhastodiscusssalaryOnceyouhavedeterminedthatitcanbeadjustedthroughnegotiationsdoyourhomeworkHaveagoodsoundreasonfornegotiatingBelowaresomeoftheresourcesthatwillhelpyouestablishanappropriatesalaryrangey NACESalarySurveyTheNationalAssociationofCollegesandEmployers
(naceweborg)producesquarterlysurveysofentry-levelsalaryYoucanusetheNACESalaryCalculatortoestablishasalaryrangebasedonoccupationeducationandlocation
y BureauofLaborStatistics(blsgovblsblswagehtm)TheBLSproducessalarydataonastateregionalandnationallevel
aCCept or deCline the oFFerBynowyouhavethoroughlyreviewedtheofferandconsideredwhetheryoufitwithinthecompanyandthepositionRegardlessofwhetheryouareacceptingordecliningtheofferbesuretodosobothverballyandinwriting
INTE
RVIEW
INg
28 College of Business | Career Success Guide28 College of Business | Career Success Guide
BUSinESS EtiqUEttE
employers rate candidate skills - in order of importance
ability to communicateability to work in a team structureability to make decisions and solve problemsAbilitytoplanorganizeandprioritizeAbilitytoobtainandprocessinformationAbilitytoanalyzequantitativedataTechnical knowledge
Computer proficiency
Abilitytocreateandoreditwrittenreports
Abilitytoinfluenceothers
SourceJobOutlook2013NationalAssociationofCollegesandEmployers
Integrity |Respect|Responsibility 29
BUSinESS EtiqUEttEWhether you are in an interview responding to an email or talking on the phone it is importanttokeepallcommunicationmdashbothverbalandnon-verbalmdashprofessionalTherelaxed tone and correspondence used with friends is not the same as professional communicationatworkorwithbusinessprofessionalsHerearesometipsmakesureyourcommunicationmeetstheprofessionalstandard
Professional Communication
emailing1 include a clear and brief subject line
YoudonrsquotwanttomaketheotherpersonguesswhatyourmessageisaboutThesubjectlineisoftenthedecidingfactorwhetheremailgetsreadordiscardedMakesureyoursubjectlineisclearconciseanddirect
2 always re-read before sendingMakesureyouproofreadyouremailsbeforesendingthemeliminatinganyerrorsthatyourmessagemaycontainandcheckingthetoneoftheemailYouwanttogiveagoodimpressionwhileclearlycommunicatingtheintentofthemessage
3 use a professional email addressIfyouwanttobetakenseriouslyuseanemailaddressappropriateforthejoborpositionWhatmayseemlikeafunnyaddresstoyouandyourfriendsislikelyinappropriatefortheworkplaceandwillbelookeddownuponbypotentialemployers
ETIQ
UETT
Enon-verBal CommuniCation Youmayhaveperfectedyouranswerstointerviewquestionsbutmuchofthefirstimpressionyoumakewillbebasedonnon-verbalcommunicationy Makeeyecontactwiththeinterviewery Afirmhandshakewillexudeconfidenceandcapabilityy Situpstraightwithfeeteitherflatonthefloororanklescrossedy Leanforwardslightlytoappearinterestedandengagedy Relaxyourshouldersy Smileandnodwhilelisteningy Donrsquotcrossyourarmsy Ifyouneedtodosomethingwithyourhandsinterlockyourfingersandholdthem
looselyinyourlaporholdapenandanotepady Donrsquotfidgetoruseexcessiveaggressivegestures
phone Calls and voiCemail1 identify yourself quickly Youdonrsquot
wanttoleavetheotherpersonguessingwhoitisStateyournameandwhereyouarecallingfromtogivecontextforthephonecall
2 have an appropriate voicemailYourvoicemailshouldbeeasytounderstandandappropriateforallcallersStateyourfullnameandphonenumberwithabriefmessageThismayoftenbesomeonersquosfirstimpressionofyousomakeitprofessional
3 Be preparedHaveanotepadandpenreadyfornotesorphonenumbersyoumightneedtojotdownAlsobereadytoaskquestionstoavoidawkwardsilencesinthecallWhencallingoutmakesureyouusedirectcommunicationsothepointofthecallisquicklyunderstood
4 slow downSinceinterviewersareareunabletoreadyourfacialexpressionsandbodylanguageitisimportanttoslowdownyourvocalratetoallowthemtounderstandexactlywhatyouaresayingYouwillalsosoundmoreconfidentandprofessional
5 practice ending your phone callEndingaphonecallcanbeawkwardsopracticehavingaconcisegoodbyeItissuggestedthatyouthanktheinterviewersfortheirtimeandsummarizeanyactionsyouwilltakeafterthecallTrynottoprolongyourgoodbye
4 mind your mannersRemembertherulesyouweretaughtwhenyouwereyoungersuchassayingpleaseandthankyouUsingthesewordsinyouremailswillmakeyousoundmoreprofessionalandrespectfulAddresseveryoneusingthepropertitlesuchasMrMsorDrAtitleisasignofrespectandshouldbeuseduntilyouareotherwiseinstructed
5 respond in a timely manner Respondingwithin24hoursisconsideredproperetiquetteevenifyoujustreplytoacknowledgetheemailandwillgetbacktothemlaterThisshowsyouhavereadtheemailandarebeingproactive
6 avoid using exclamation points WhenwritingaprofessionalemaildpnotoveruseexclamationmarksandboldedwordsWriteyouremailasifyouwerewritingaformallettertosomeoneanduseexclamatorylanguageandsymbolssparinglyEmoticonsorsmileyfacesareneveracceptableinprofessionalemailsLeavethoseforfriendlycommunicationonFacebookortextmessageswithfriendsandfamily
30 College of Business | Career Success Guide
Networking
tips For networKing suCCess1 play the student cardAlumniandothercontactsaremorelikelytowanttohelpyouwhileyoursquorestillastudentIfyouwantto
pickthebrainofsomeonewhoworksintheindustryorrequestaninformationalinterviewnowisthetimetodoitgrowtheserelationshipswhiletherersquosnopressuresothosecontactswillwanttohelpyouwhenyoutransitiontotheworkworld
2 use your friendsrsquo parents as resourcesTheyrsquovegotdecadesofexperienceandareprobablywillingtosharetheirexpertisewithyoumdashandmaybeeventheircontactsStudentstendtooverlooktheirparentsrsquofriendswhenitcomestonetworkingbutparentsareoftenwellconnectedorknowpeoplewhoareAlsolooktorelativesandfamilyfriends
3 get out of the bubbleYoucangetaheadbynetworkingoffcampusLeveragetheCareerSuccessCenterrsquosoff-campusnetworkingopportunitiesCheckoutconferencesinyourfieldoryourlocalChamberofCommerce
4 use linkedinDonrsquotavoidusingLinkedInuntilaftercollegeUseitnowtotrackthenetworkyoursquorebuildingLinkedInrecentlylaunchednewoptionsforstudentsthatmakeiteasytounderstandthisnetworkThereisevenatooltofindalumnifromyouruniversity
5 use twitter strategicallyWhileLinkedInistheprofessionalsocialnetworkTwittercanbeevenmoreusefulforconnectingwithpeopleyouwanttoknowMakealistofpeopleinyourindustrywhoyoulookuptoandusethenetworkstrategicallytoconnectwiththemLikeLinkedInTwittercanhelpyoutakethesestrategiestothenextlevelbecauseitprovidesanopportunitytokeepintouchwiththenetworkyoursquorebuilding
6 get an internshipThisisthemostobviousoptionbutitcanrsquotbeoverstatedThevalueofaninternshipistremendousbothintermsofskillsandcontactsEmployersoftenhirefull-timeworkersfromtheirinternshippoolwhichmeanshavinganinternshipputsyouaheadofotherjobseekersInadditiontogivingyoureal-lifeexperiencetoputonyourreacutesumeacuteaninternshipputsyouineyesightofpeoplewhoworkinyourfieldofchoiceandtheyaremorelikelytothinkofyouwhenjobopportunitiesarise
ETIQUETTE
OneofthebestwaysoffindingajobistonetworkNetworkingisasuccessfultechniqueinfindingyourfirstinternshiporjoborthroughoutyourentirecareerYoumaynotrealizeitbutyoualready have a network Faculty family and friends may not have a jobforyoubuttheymayknowsomeonewhodoesorhaveusefulinformationaboutacompanyforwhichyouwouldliketoworkNetworkingcanhelpyou
y Learnaboutjobsthatarenotpubliclyadvertised y Learnaboutanemployerrsquoscultureandexpectations y Sharejobleads y Gather information to help you decide if a career is right for you
Integrity |Respect|Responsibility 31
Elevator PitchIfyoursquorelookingforajoboneofthefirsttasksonyourto-dolistshouldbecraftinganidealldquoelevatorpitchrdquoItrsquosthe30-secondspeechthat summarizes who you are what you do and why you are the perfectcandidateYoushouldbeabletogiveyourelevatorpitchatanytimefromajobinterviewtoacocktailpartyconversation
putting together your elevator pitChy Aquickintroduction(namecollegemajor)y Whatareyourcareergoalsy Experience(relevanttoyourgoals)y Whatcanyouoffer(skillsandhowyouwouldbenefitanorganization)
tipsy Keepitshortandsimpley Maintaineyecontacty Haveafirmhandshaketosignalconfidencey Researchthecompanyyoutalkwithy Smilemdashshowyourenthusiasmy Practicepracticepractice
intro
goals
experience
fit
ETIQ
UETT
EImpact Your Future
Complete your reacutesumeacute with a graduate business degree Learn from globally conscious business leaders and renowned faculty Gain career confidence through experiential learning Become part of a distinguished business and alumni community
businessoregonstateedumba 541-737-5510 OSUmBaoregonstateedu
Our Oregon State MBA alumni are leaders thoughtout the stateJoin them
32 College of Business | Career Success Guide
More and more recruiters and employers are using LinkedIntofindandhiretalentMakesureyourLinkedInprofile represents you and sends the right message to yournetworkandpotentialemployers
y Completely fill out your profileandusekeywordssootherscansearchandfindyoueasilyUseaprofessionalorprofessional-qualityheadshotofyoudressedinbusinessattire
y Connect with everyoneConnectwithclassmatesprofessorsfacultypastemployersfamilyfamilyfriendsandmoreYouneverknowhowthoseconnectionswillpayoffFollowcompaniesyouareinterestedinorintheindustriesyouwanttoworkinJoingroupsaswell
y ask for recommendationsTakeadvantageoftheconnectionsyoursquovealreadymadeandaskiftheywillrecommendyouonLinkedIn
y interact with your network SendcommentsoffercongratulationsandldquolikerdquothingssopeopleknowyoursquoreactiveAlsointroducepeopleifyouthinktheyshouldbeconnectedmdashthatmayhelpyouinthefuture
y take advantage of new resources Youcanlistprojectshonorsorganizationsandcoursesyouhavetakensothatyoucanincludeallrelevantexperience
y Find people to network with FindalumniwhoworkinthefieldsandareasyouwanttoworkinReachoutandaskforaninformationalinterview
ETIQUETTE
Integrity |Respect|Responsibility 33
Professional attire is usually classifiedaseitherbusinessprofessionalorbusinesscasualInmostsituationsitisbesttoerr on the side of caution and dressbusinessprofessionalbutbesuretoresearchthecompanyyoursquollbespeakingwithtoknowifsomethingdifferentisexpectedIfyou are interviewing for a creative position in fields such as graphic or apparel design you may have more freedom to dress fashion-forward Researchthecorporatecultureandexpectationsbeforedeciding
Professional Dress
menBusiness professional Formenbusinessprofessionaldressmeansafullsuitbutton-upshirtandtieThesuitshouldbecomprisedofmatchingjacketandslacksThejacketsleevesshouldendatyourwristandthejacketshouldbelongenoughtocoveryourbottomTheshirtshouldbefittedandaplaincoloredorsimplepatternedtieshouldbewornandtiedsoitendsatthecenterofyourbeltShoesshouldbedarkleatherandshouldmatchyourbeltDonotwearacasualbeltwithabusinesssuitDresssocksshouldbeworninacolorthatmatchesthesuitandshouldextendoveryourcalfsoskindoesnotshowwhenyousitdownHairandfacialhairshouldbecleanandwellgroomedJewelryshouldconsistonlyofawatchandsimplerings(suchasaweddingbandorclassring)Removepiercingsandanyotherjewelry
Business CasualBusinesscasualdressincludesslacksorkhakipantsAsuitjacketisnotrequiredbutasportjacketmaybewornDependingonthecompanybusinesscasualmaybeanicebutton-upshirtwithorwithoutatieoralightsweaterApoloshirtissometimesconsideredbusinesscasualWearloafersorleathershoesandalwayswearmatchingsocks(notathleticsocks)Hairandfacialhairshouldbecleanandwell-groomed
womenBusiness professional BusinessprofessionaldressforwomenincludesafullsuitmdashajacketwitheitherslacksoramatchingskirtAskirtshouldbenohigherthananinchaboveyourkneeOverallthesuitshouldbetailoredtoyourbodywithoutbeingtootightUnderneathyourjacketwearabutton-upshirtinaneutralcolorShoesshouldbeclosed-toeinadarkcolortomatchyoursuitHairshouldbecleanandstyledandmakeupshouldbesubtleandneutral
Business CasualBusinesscasualdressismorerelaxedthanbusinessprofessionalSlacksoraskirtarerequiredbutasuitjacketisnotnecessaryCardigansandblousescanbewornontheirownandcanbemorecolorfulthanthesuggestedbusinessattire
ETIQ
UETT
E
34 College of Business | Career Success Guide
Career Success Center (CSC) Events The Career Success Center holds a variety of events throughout the year to help students with their career search and professional development Check theCSCwebsiteatbusinessoregonstateeducareersformoreinformationaboutthedatesandlocationsofevents
inFormation sessions TheCSCworkswithcompaniesinavarietyofindustriestoholdinformationsessionsEachsessionincludesanin-depthdiscussionaboutthecompanyanddifferentcareerpathsavailableandmayoffertheopportunitytomeetrecruitersorleadersafterward
proFessional development worKshopsProfessionaldevelopmentworkshopsthroughouttheacademicyearfeaturereacutesumeacutewritingcoverlettersjobsearchstrategyLinkedInpersonalbrandingandinterviewingskillsTheseworkshopsareagreatwaytohelpyouprepareforyourcareersearch
Career Fairs and hospitality suite CareerfairsareheldeachtermattheCH2MHILLAlumniCenterTheseeventsallowstudentstomeetandnetworkwithmorethan100companiesandlearnaboutinternshipandjobopportunitiesAfterthefairstheCareerSuccessCenterpartnerswithOSUAthleticstohostahospitalitysuitewhererecruiterscanmeetwithbusinessundergraduatesMBAstudentsandstudent-athletesinamoreinformalatmosphereTheeventissimilartoacocktailreceptionwhereyoucannetworkone-on-one
moCK interviews MockinterviewsprovidestudentsanopportunitytopracticeinterviewingtechniqueswithrealcompaniesandhaveaprofessionalreviewoftheirreacutesumeacuteSomeemployersusemockinterviewstorecruitstudentsandemployersreceivethereacutesumeacutesofallstudentswhoparticipateMockinterviewsareheldoncepertermintheacademicyear
Business roundtaBle (Brt) TheBusinessRoundtablemeetsquarterlyinthePortlandareafornetworkingandapresentationbyOregonStatealumniaboutbusinesstopicsMembersoftheBRTmentorbusinessstudentswhoattendTheseeventsmayalsobeheldinSeattleandCorvallis
Bis meet the Firms night (winter term)ThiseventisacareerfairforBISmajorsStudentsshouldattendtolearnmoreaboutinternshipandjobopportunitieswithvariouscompaniesMeettheFirmsalsogivesstudentsachancetoexpandtheirnetworkandlearnaboutpossiblecareerpaths
FinanCe speed dating (Fall term)Thegoalofthiseventistoinformstudentsenteringthefinanceprogramaboutthevarietyofcareerpathsandopportunitiesavailable
sophomore Boot CampTohelppreparesophomoresfortheirinternshipsearchestheSophomoreBootCampisafulldayofcareerexplorationandsearchpreparationItincludesanetworkingopportunityandlunchwithamotivationalspeakerThedayconcludeswithmini-classesoninternshipsearchpreparationincludingreacutesumeacutescoverletterssocialmediabrandingandinterviewingtechniques
aCCounting meet the FirmsThiseventisacareerfairforaccountingstudentsfeaturingpublicaccountingfirmsprivateindustrycompaniesandgovernmentagenciesthatrecruitaccountingmajorsItisheldduringthesecondweekoffallterm
Integrity |Respect|Responsibility 35
Corporate Partners
College of BusinessCollege of Business Career Success Center102 Austin HallcscbusoregonstateeduPhone 541-737-8957 businessoregonstateeducareers Career Guide
OSU_BIZ_JOBSfacebookcomOSUBIZJOBSBIZ_JOBSOSU OSU_BIZ_JOBS OSU_BIZ_JOBS
integrity
respect
responsibility
September 2014
16 College of Business | Career Success Guide
APPLYI Ng
Jessica Chen
987 Southwest 2
nd Street bull Corvallis OR 97333 bull (541)123-4567 bull jessicachen
gmailcom
EDU
CATION
O
regon State University
Anticipated July 2016 Bachelor of Science Business Adm
inistration Managem
ent Bachelor of Science Business Adm
inistration International Business Aarhus School of Business U
niversity of Aarhus
Fall 2015 Study Abroad
W
ORK HISTO
RY Best Buy Sales Consultant
January 2013 ndash August 2014 Salem
OR
Ensured excellent custom
er service by offering technological solutions to individual and corporate custom
ers and responding to client phone requests
Met or exceeded com
pany quarterly sales quotas by 10 ndash 15
Adhered to com
pany policies as written in Em
ployee Policy Guide
Safeway Courtesy Clerk
January 2012 ndash Decem
ber 2012 Corvallis O
R
Helped customers feel valued by quickly fulfilling client requests and thereby reducing w
ait times
Assisted approxim
ately 150 customers per day w
ith transporting purchases to their cars
Monitored shelves and restocked product w
hen levels decreased below 50
capacity
LEADERSHIP EXPERIENCE
Student-Athlete Oregon State U
niversity Wom
enrsquos Rowing
2012 ndash Present
M
aintained high level academic perform
ance and developed time m
anagement skills w
hile training or com
peting six hours per day during the school year
Collaborated with team
mem
bers from diverse backgrounds in order to com
pete in Pac- 12 Rowing
Championships
Student Coordinator Oregon State U
niversity Earth Day of Service
2012
Planned an eight hour service project in conjunction w
ith Corvallis Parks and Recreation
Supervised over 100 volunteers removing invasive plant species at Dunaw
i Creek Boardwalk natural
area CO
MM
UN
ITY amp CAM
PUS IN
VOLVEM
ENT
M
ember O
regon State University Finance Club 2014 ndash Present
M
ember O
regon State University M
anagement Club 2013 ndash Present
Volunteer Jackson Street Youth Center 2012 ndash 2014
Coach Corvallis City Youth Baseball 2011 - 2013
LANG
UAG
ECOM
PUTER SKILLS
Fluent in M
andarin
Proficient in Adobe Creative Suite AW
ARDSHON
ORS
O
regon State University Honor Roll 2012-2014
Bernie Newcom
b Scholarship 2012-2014
CLIN
T R W
ILLIAM
S crw
illiams
gmailcom
(541) 123-4567 w
ww
linkedincominclintrw
illiams 2200 South G
arfield Street Corvallis O
R 97330
PR
OFESSIO
NA
L SUM
MA
RY
Goal-oriented high-energy supply chain m
anagement professional w
ith five years experience solidifying business relationships and stream
lining data processes in the public sector Adept at procurem
ent logistics and transportation com
modity m
anagement and finance H
ighly effective trainer and staff motivator com
mitted to
collaboration quality productivity and efficiency Sales amp
Operations Planning
Business Developm
ent Planning amp
Logistics
Inventory Managem
ent C
ontract Adm
inistration C
omm
unications amp N
egotiations
Business Leadership C
APEX
Managem
ent Process Im
provement
ED
UC
ATIO
N
Oregon State U
niversity Corvallis O
R
Expected July 2017
Masters of Business A
dministration in G
lobal Operations
362 G
PA
Oregon State U
niversity Corvallis O
R
July 2010
Bachelors of Science in Accounting
387 GPA
RELEV
AN
T EXP
ERIEN
CE
Horizon R
estoration Portland OR
August 2010 - Present
Operations M
anager
Developed business strategy through a com
prehensive analysis of financial and operational key perform
ance indicators while accounting for variance and em
ployed plan through inclusive team
goal setting
Implem
ented a system of process im
provement through collaborative perform
ance evaluations and results-focused goal setting for seven project m
anagers
Created and presented quarterly business unit analysis to com
municate com
pany performance trends
and achievement of benchm
arks
CB
S Interactive Portland OR
June 2010 ndash August 2010
Business amp Finance Intern
C
alculated liquidity solvency and profitability ratios for Pacific Northw
est division of the company
W
orked with a team
to identify research and document key variances for M
IS projects
Identified and assisted in the correction of inconsistencies in process or accounting treatment
resulting in a reacquisition of $30000 in funds for materials
A
ssessed with the preparation of m
onthly financial presentations decks financial dashboards metric
analysis and rate volume analysis for the departm
ent
CO
MM
UN
ITY INV
OLV
EMEN
T
Habitat for H
umanity Portland O
R
2014
Assisted w
ith connecting agency to sponsors thereby raising over $400000 in materials for new
hom
es
Constructed three hom
es with C
BS Interactive Habitat for H
umanity Team
Mercy C
orps Northw
est Corvallis O
R
2008 ndash 2010
Partnered w
ith the Asian Pacific N
etwork of O
regon to operate a food drive benefitting 25000 clients
Served as a m
ember of the O
regon Asset Building C
orps to introduce sustainable change among low
-incom
e comm
unities recruit comm
unity volunteers and establish sound fiscal policies
sample Chronological reacutesum
eacutesam
ple Combination reacutesum
eacute
Integrity |Respect|Responsibility 17
Portfolio Development
Compiling a portFolioThroughoutyourindustryandacademicexperiencesyoushouldcompilesignificantworktoincludeinyourprofessionalportfolioOnceyoubegindevelopingtheportfolioyoucaneasilyaddadditionalworkthatappropriatelyrepresentsandshowcasesyourskillsandqualifications
weB portFoliosWebportfoliosarehostedonlineandareaninteractivewebpageThebiggestbenefitofawebportfolioisitsaccessibilityEmployerscanaccessthewebportfolioatanytimebyvisitingthewebportfoliorsquoswebaddressSeveralonlinesitesallowstudentstocreateandhostattractiveprofessionalportfolioswixcom weeblycom sitesgooglecom styleportfolioscom coroflotcom
PortfoliosareanessentialjobsearchtoolfordesignmajorsAportfolioisacollectionofdocumentsandotherworksamplesorganizedinsomeformofcaseorbinderThepurposeistoshowcaseyourqualitiesandskillsasajobcandidateKeepinmindthataprofessionalportfolioshouldcontainonlyyourbestworkthatisrelevanttothepositionfield you are applying for
APPL
YINg
18 College of Business | Career Success Guide
y RemembertoshowprocessCreateseveralpagesforeachprojectthatshowshowyouprogressedfrombeginningtoendMakesurethearrangementofyourimagesanddiagramsareorganizedonyourpagesothereisanaturalflowanditrsquoseasytofollow
y SomeprojectsmaybeverytactileYoumaywanttoreproducetheseprojectstoincludeonyourpageorconsiderbringingthesephysicalprojectstoyourmeetingiftheemployerwantstoseeyouractualwork
y RemembertoincludereflectionstatementswitheachprojectthatgivenecessarybackgroundforthereaderAddinformationaboutwhytheprojectwascompletedchallengesyouovercamesuccessfullywhatyoulearnedandwhatskillsyoumasteredAddpertinentdetailsabouttheprojectDescribetheinspirationbehindtheproject
Professionalartifacts
Self-directedartifacts
Closingpagethankyoupage
hard Copy portFoliosDevelopingahardcopyportfolioinvolvescreatingadigitalportfoliothatisthenprintedandinsertedintoahardcopycaseYoucanuseanycomputerprogramyouarecomfortablewithtodevelopyourportfoliopagesPowerpointandAdobeInDesignPhotoshoparecommonlyused
step 1 planning
Decidewhatprogramyouwillusetodesigndevelopyourportfoliopages
DecideonsizeofpagelayoutandsizeofportfoliocaseCommonsizesare85X11rdquo11X14rdquoor11X17rdquoIfyouhavealotoflargeprojectswithsmalldetailsalargercasewillbemoreappropriateChooseacasethatyouarecomfortablewithcarryingandpresenting
step 2 selecting
SelectwhichportfolioartifactsyouaregoingtoincludeinyourportfoliofromthefollowingthreecategoriesChoosenomorethan10artifactsAimforqualityratherthanquantityincludeonlyyourbestwork y academicIncludeyourmostsuccessfulcourseprojectsfromyourcoursework
y professionalReacutesumeacutelettersofrecommendationprofessionalexperienceshownvisuallyperformanceevaluations
y self-directedAnyreproducedworkorworkdoneonthesideawardsscholarshipsleadershipdocumentationvolunteerworkartwork
OnceyoursquoveselectedwhichportfolioartifactsyouwanttoincludeconvertallworkintodigitalformatForphysicalpiecestakephotosoftheworkForflatpiecesscantheworkForyoursignificantexperiencescapturewithphotographs
step 3 organizing
ThenextstepistodevelopyourportfoliooutlineDecidewhereeachartifactisgoingtobeincludedConsiderthefollowingpageorder
intro pageThispageintroducesyouItshouldconsistofyournametitlemajorandbrandmarkTableofcontentsListskeypagesinyourportfoliowithpagenumber
design philosophypurpose statement Thiscantakemanyforms(designphilosophyprofessionalstatementbioaboutmepersonalcatchphrasecareerobjectiveetc)
reacutesumeacuteItcanbeaPDFofyourhardcopyreacutesumeacuteorthesamecontentinanewlayout
divider pagesIncludedividerpagesthatintroduceeachsectionofyourportfolioy AcademicprojectsChoose3-5keyacademicprojectsStartwiththemostrelevantones
y EachprojectcantakeupafewpagesRememberthesepagesaregoingtobeprintedsomakesureyoudonrsquotcramtoomuchononepage
Portfolio Development
APPLYI Ng
Integrity |Respect|Responsibility 19
step 4 designing
IncorporatethebasicprinciplesandelementsofdesignwhencreatingyourpagelayoutsConsidertheruleofthirds(thirdblankspacethirdtextthirdvisual)
CreatingabrandmarkAbrandmarkisavisualpresentationofyouasyourownbrandThiscanbeasymbollogoiconorrepetitivevisualelementthatispresentedthroughoutyourportfolioBybrandingyourselfyouarecreatingaperceptionaboutwhoyouareandthequalityofworkyoucanproduceBesureyourbrandmarkisvisibleoneverypageandeachpagerepresentsaclearconsistentbrandidentity
REMEMBERYourportfoliodesignshouldbeconsistentwithyourbrandpackage(whichincludesyourreacutesumeacutecoverletterbusinesscardandwebportfolio)Thegoalistohaveaconsistentbrandidentityinallyourwork
step 5 printing
TimetoprintandputitalltogetherOnceyourportfolioiscompletebesuretopracticehandlingitandpresentingyourpages(especiallyifyouchosethelargerportfoliocase)
AnadditionalstepistocreatealeavebehindportfolioforemployersForexamplean85X11rdquoreprintofyourpagesthatareboundtogethercanbeleftbehindwithemployersYoucanalsosaveyourworkonaCDandleaveitbehindMorecommonlyyoucandirectemployerstoyourwebportfolio
PrintingisavailableatOSUStudentMulti-MediaServices(theyscanandprintstudentportfoliopagesfreeofcharge)CorvallisCustomorFedExPortfoliocasescanbepurchasedatportfolios-and-art-casescomorfromotheronlinesources AP
PLYINg
KNOWYOURAUDIENCEThegoalofyourportfolioistoshowyouFITwithintheorganizationyouaretargetingIfthecompanyyouaretargetingisknowntobeinnovativetrendyandfashion-forwardyourportfoliostyleshouldalsobeIfthecompanyismoretraditionalandformalyourportfoliostyleshouldreflectthesamestyle
20 College of Business | Career Success Guide
Cover Letter
Your Street AddressCity State ZIP
Date
First and Last Name of PersonTitleCompanyStreet AddressCity State ZIP
Dear MrMs Last Name
Opening paragraph In the first paragraph state the reason for the letter the specific position you are applying for and indicate how you heard about the position
Second (and possibly third) paragraph Use the next one to two paragraphs to explain why you are interested in the position and the company Use specific examples to show how you are qualified for the position If you have had relevant work experience point out the specific achievements or unique qualifications from those roles If you have experience in your academic classes such as class projects use those examples as well
Closing paragraph The last paragraph should include your desire to personally interview for the position You should also refer the reader to your reacutesumeacute which summarizes your experience and qualifications Close your letter with a statement that will encourage the company to respond
Sincerely
Your Signature
Your NameEnclosure
tips1 CustomizeMakesureeachcoverletteristailoredspecificallytothepositionyouareapplyingfor
2 Be positive TelltheemployerabouttheexperiencesyouhavethatmatchtherequiredqualificationsforthejobDonothighlightqualificationsyoudonothave
3 Be conciseThisisnevertobelongerthanonepage
4 Be honest Donotembellishyouraccomplishmentsskillsorqualifications
5 FormatMakesurethatthefontstylesizeandcolorareuniformforpresentation
6 proofread ThecoverletterisoftenthefirstsampleofyourwritingthatanemployerseesMakesurethatyouproofreadforspellinggrammaticalandpunctuationerrors
APPLYI Ng
The purpose of a cover letter is to introduce yourself and show how your backgroundfitstheparticularpositionandoremployeryouareapplyingtoItprovidesanopportunitytoexpandonpointsfromyourreacutesumeacutethatyoufeelareespeciallynoteworthyorspecifictothejobdescriptionThisisalsowhereyoushouldexplainanythingodd(gapsintimelinelowerGPAetc)
Integrity |Respect|Responsibility 21
AreferencesheetisusedtosharealistofpeoplewhocanelaborateonyourexperienceandskillstopotentialemployersReferencesarenotpartofyourreacutesumeacuteThisisaseparatedocumentPeopletoconsiderhavingonthislistcaninclude
y Pastemployers(bosses)y Professorsy Advisors
a Few things to notey Usethesameheadingasinyourreacutesumeacutey Keepthelistto3-4individualstotaly Theindividualsshouldknowenoughaboutyoutobeabletospeaktoyourcharactery Youshouldchoosethosewhowillpositivelyreflectyourskillsandabilitiesy Askpeoplepermissiontobeareferencepriortoaddingthemtoyourlisty Donotusefriendsorfamilymembersuseonlyprofessionalreferences
References
Your NameAddressPhone numberEmailLinkedIn Address
References
NameJob TitleCompanyAddressPhone numberEmail address
NameJob TitleCompanyAddressPhone numberEmail address
NameJob TitleCompanyAddressPhone numberEmail address
APPL
YINg
22 College of Business | Career Success Guide
Follow up with interviewer(s) send a thank you letter that restates your skills and interest in the company within 24 hours of the interview
intErviEWinGresearch the employer to prepare for your interviewa Current newsb employer initiativesc position you are applying ford Company strengths weaknesses opportunities
and threats (swot analysis)
prepare five or more stories using the star method (see page 24)
make a great impression Be on time dress professionally make eye contact give a firm handshake be positive confident and listen to what the representatives have to say
always ask questions about the employer and position make sure you are not asking about things easily found on their website again do your research also avoid asking about salary and benefits
Integrity |Respect|Responsibility 23
traditional interview Thistypeofinterviewincludesbroad-basedquestionstoseeifthecandidatehastheskillstoperformthejobandtodeterminewhetherornottheyareafitforthecompanyBepreparedtoanswertraditionalinterviewquestionsinastraightforwardmanner
y Whydidyouchooseyourmajory Tellmeaboutyourself(keepthisto2-3minutes)y Whatareyourstrengthsandweaknessesy Whydoyouwanttoworkhere
Behavioral interview
BehavioralinterviewsarebasedontheideathatpastbehavioristhebestindicatoroffutureperformanceManycompaniestodayusethistypeofinterviewQuestionsforbehavioralinterviewsusuallystartwithldquoTellmeaboutatimewhenrdquoWhenansweringandpreparingfortheseinterviewsfollowtheSTARformatonpage24
Case interview CaseinterviewsaretypicallyusedbyconsultingcompaniesinvariousindustriesaswellasbankingandfinancialfirmsThisspecifictypeofinterviewisleveragedtotestthecandidatersquosanalyticalcommunicationproblemsolvingandadaptabilityskillsetsTypesofcaseinterviewsincludewrittencasesbusinesscasesandbrainteasers
phone interviewAphoneinterviewisusuallythefirstinterviewmanycompaniesuseasascreeningprocessforcandidates Hereareafewtips
y UsealandlinewhenpossibleIfyouuseacellphonemakesureyouareinaquietareawithgoodreception
y Providedetailedandspecificanswersjustasyouwouldinpersony Beprepared
video interviewIfyouareinterviewingwithacompanyandareunabletotraveltothesiteavideointerviewmaybearranged
y Dressprofessionallyasyouwouldforanon-siteinterviewy PracticebyrecordingyourselforutilizetheCSCresourcesy Chooseaquietareatointerviewwhereyouwillnotbedisruptedy giveyourselfplentyoftimetosetupequipmentsothatyouarereadytogoatinterviewtime
y Whenspeakingfocusyoureyesonthevideocameranotonyourscreensothatyouappeartomakeeyecontactwiththeinterviewer
inFormational interview Readaboutinformationalinterviewsonpage7
Types of Interviews
INTE
RVIEW
INg
SuccessfullymanaginganinterviewiskeytogettinganyjobTheinterviewprovidesemployerswithanopportunitytogettoknowyourpersonalityandtocloselyexamineyourverbalcommunicationskillsWhatyousaymdashandhowyousayitmdashiscriticaltoanemployerrsquosassessmentofyourldquofitrdquowithacompanyNonverbalbehaviorduringinterviewsisalsoaformofcommunicationAninterviewisanaturallyanxietyproducingsituationInordertodoyourbestmakesureyouprepare and practice Below are several different types of interviews you may experience
24 College of Business | Career Success Guide
Behavioral interview example ldquoDescribeatimewhenyouhadtosolveaproblemrdquo
STAR Method
SitUatiOnDescribethesettinginwhichyourexampletakesplaceWhatwasthesituationWhatwereyoudoingWhowereyouworkingwithWhatwereyouworkingon
Answer ldquoDuring my role as an intern at Company X I was responsible for managing all of the details for events and supervised a group of five for hosting eventsrdquo
taSKExplaintheldquoproblemrdquoandwhatyouneededtoaddressWhatwasthegoalyouwerestrivingforOrtheproblemyouweretryingtosolve
Answer ldquoAfter reviewing past reports I found that event attendance had dropped by 20 over the past few years I wanted to make sure that we brought attendance back uprdquo
aCtiOnTalkthroughthespecificstepsthatyoutookinordertoaddressthetaskathandDemonstrateandmentionskillsthatyouutilizedWhatdidyoudotoresolvetheproblemorreachyourgoal
answer ldquoFirst i collected feedback from past attendees and vendors by sending out a survey i used this to design a new approach that would be more effective in promoting our eventrdquo
rESULtExplainhowyouractionscontributedtotheoverallresultHowdidthestoryendWhatdidyoulearnfromthisexperienceIncludeconcretequantifiabledatatoprovidespecificdetailsinyourresponse
Answer ldquoThe company was able to use the new plan to host a new event By utilizing my strategies we raised attendance by 30 in the first year I learned that it is important to continually adapt strategies to increase participationrdquo
INTERVIEWI Ng
Integrity |Respect|Responsibility 25
leadershipy givemeanexampleofatimewhenyousuccessfullymotivatedotherpeopleunderchallengingcircumstances
y Describeasituationwhereyouusedpersuasiontosuccessfullyconvincesomeonetoseethingsyourway
y givemeaspecificexampleofsomethingyoudidthathelpedbuildenthusiasminothers
Commitment to tasKy Tellmeaboutatimewhenyoufailedtoachievethestatedobjectivegoalinaworkoreducationalsituation
y Tellmeaboutatimewhenyoucompletedaprojectwithminimaldirection
y givemeanexampleofanimportantgoalyouhadtosetandtellmeaboutyourprogressinreachingthatgoal
y Tellmeaboutatimewhenyouhadtogoaboveandbeyondthecallofdutyinordertogetajobdone
proBlem solvingy Tellmeaboutatimewhenyoumadeadecisionanditendedupbeingadisaster
y giveanexampleofatimewhenyouhadtoberelativelyquickincomingtoadecision
y givemeanexampleofatimewhenyouusedyourfact-findingskillstosolveaproblem
y givemeaspecificexampleofatimewhenyouusedgoodjudgmentandlogicinsolvingaproblem
CommuniCation sKillsy Tellusaboutthelastpresentationyouconductedy Tellusaboutatimewhenyoufacilitatedadiscussionthatgotofftrackmdashhowdidyouhandleit
y Tellmeaboutatimewhenyouhadtouseyourpresentationskillstoinfluencesomeonersquosopinion
y Describeatimewhenyouhadtouseyourwrittencommunicationskillstogetanimportantpointacross
Common Interview QuestionseduCationgoals
y Whathasbeenyourrolewithineachoftheextracurricularactivitiesthatyouparticipated
y Howdoyouthinkyouwilluseapplyyourdegreeinyournewjob
y Whataccomplishmentsareyoumostproudofy WehaveaverycompetitivecandidatepoolforourcompanySellmeonwhyyoushouldbeselected
y Howorwhydidyouchooseyourmajory IsyourgPAagoodreflectionofyourperformanceinschool
y Whattypeofpositionareyouinterestediny Whattypesofcampusactivitieshaveyouparticipatedin
teamworKgroup proJeCts y Tellmeofatimewhenyoudisagreedwithateammemberormanager
y Tellmeaboutatimewhenyourealizedinthemiddleofaprojectthatthingswerenotgoingasplannedmdashwhatdidyoudo
y Tellmeaboutasituationwhereyouknewyourboss(oranotherteammember)waswrongyouwererightandhowyoudealtwiththesituation
y Tellofatimewhenyouworkedwithacolleaguewhowasnotcompletinghishershareofthework
y Tellmeaboutatimewhenyouhadadisagreementwithateammemberorcoworker
strengths and weaKnessesy TellmeaboutatimewhenyoushowedpoorjudgmentHowdidyouresolvethissituation
y TellmeastoryofatimeyoudisappointedamanagerorteammemberWhatlessondidyoulearnfromtheexperience
y giveanexampleofhowyouhavebeenabletomotivateyourselftoactionwhenyoujustdidnrsquotfeellikedoingaparticulartask
INTE
RVIEW
INg
26 College of Business | Career Success Guide
Follow-UpFollowupafteraninterviewbysendingathankyoulettertothoseyouinterviewed with within 24 hours You can send a letter through the mail or byemailEmailisthebestwaytoensureitisreceivedinatimelymannerSending a thank you letter through the mail is more formal and appropriate
Applicantrsquos Current AddressCity State ZIP Code
Date of Writing
Ms Jane DoeTitleOrganizationStreet AddressCity State ZIP Code
Dear Ms Doe
1st Paragraph Express appreciation for opportunity mention location and date of interview or meeting make a positive statement about your interest in the organization
2nd Paragraph Emphasize a specific point which will make you stand out in the employerrsquos memory supply any additional information which was omitted from the interview
3rd Paragraph Close with additional appreciation make a positive statement about your qualifications for the position
Sincerely
(your name signed)Type your name
INTERVIEWI Ng
Integrity |Respect|Responsibility 27
Negotiating
CongratulationsAllofyourhardworkhaspaidoffandnowyouhaveajoboffer Here are a few tips when considering the offer
read itThefirststeptoapproachingajobofferistocarefullyreadallofthematerialsentThisincludestheemailtheformaloffer(typicallyaPDFattachedtotheemail)anyotherattachmentsandallrelevantlinksMakesureyouclearlyunderstandy Salary(orhourlywage)y Locationy Startdateandenddate(inthecaseofinternships)y Expensescoveredy Benefits(probablynotincludedinaninternshipoffer)y Contactsy Datetoacceptofferby
write BaCKThenextstepistosendanemailtoyourcontactthankingthemforextendingtheofferConfirmthatyouwillhavearesponseforthembeforethedateindicatedontheofferAtthispointifthereareanyunclearpointsontheofferdonrsquotbeafraidtoaskquestionsinyourresponse
salary negotiatingBeginthenegotiationprocessbyaskingifthejobofferisnegotiableIfyouhaveapreviouslyestablishedlineofcommunicationwithyourcontactthroughthephonegiveherhimacalltoaskhowmuchflexibilitythecompanyhastodiscusssalaryOnceyouhavedeterminedthatitcanbeadjustedthroughnegotiationsdoyourhomeworkHaveagoodsoundreasonfornegotiatingBelowaresomeoftheresourcesthatwillhelpyouestablishanappropriatesalaryrangey NACESalarySurveyTheNationalAssociationofCollegesandEmployers
(naceweborg)producesquarterlysurveysofentry-levelsalaryYoucanusetheNACESalaryCalculatortoestablishasalaryrangebasedonoccupationeducationandlocation
y BureauofLaborStatistics(blsgovblsblswagehtm)TheBLSproducessalarydataonastateregionalandnationallevel
aCCept or deCline the oFFerBynowyouhavethoroughlyreviewedtheofferandconsideredwhetheryoufitwithinthecompanyandthepositionRegardlessofwhetheryouareacceptingordecliningtheofferbesuretodosobothverballyandinwriting
INTE
RVIEW
INg
28 College of Business | Career Success Guide28 College of Business | Career Success Guide
BUSinESS EtiqUEttE
employers rate candidate skills - in order of importance
ability to communicateability to work in a team structureability to make decisions and solve problemsAbilitytoplanorganizeandprioritizeAbilitytoobtainandprocessinformationAbilitytoanalyzequantitativedataTechnical knowledge
Computer proficiency
Abilitytocreateandoreditwrittenreports
Abilitytoinfluenceothers
SourceJobOutlook2013NationalAssociationofCollegesandEmployers
Integrity |Respect|Responsibility 29
BUSinESS EtiqUEttEWhether you are in an interview responding to an email or talking on the phone it is importanttokeepallcommunicationmdashbothverbalandnon-verbalmdashprofessionalTherelaxed tone and correspondence used with friends is not the same as professional communicationatworkorwithbusinessprofessionalsHerearesometipsmakesureyourcommunicationmeetstheprofessionalstandard
Professional Communication
emailing1 include a clear and brief subject line
YoudonrsquotwanttomaketheotherpersonguesswhatyourmessageisaboutThesubjectlineisoftenthedecidingfactorwhetheremailgetsreadordiscardedMakesureyoursubjectlineisclearconciseanddirect
2 always re-read before sendingMakesureyouproofreadyouremailsbeforesendingthemeliminatinganyerrorsthatyourmessagemaycontainandcheckingthetoneoftheemailYouwanttogiveagoodimpressionwhileclearlycommunicatingtheintentofthemessage
3 use a professional email addressIfyouwanttobetakenseriouslyuseanemailaddressappropriateforthejoborpositionWhatmayseemlikeafunnyaddresstoyouandyourfriendsislikelyinappropriatefortheworkplaceandwillbelookeddownuponbypotentialemployers
ETIQ
UETT
Enon-verBal CommuniCation Youmayhaveperfectedyouranswerstointerviewquestionsbutmuchofthefirstimpressionyoumakewillbebasedonnon-verbalcommunicationy Makeeyecontactwiththeinterviewery Afirmhandshakewillexudeconfidenceandcapabilityy Situpstraightwithfeeteitherflatonthefloororanklescrossedy Leanforwardslightlytoappearinterestedandengagedy Relaxyourshouldersy Smileandnodwhilelisteningy Donrsquotcrossyourarmsy Ifyouneedtodosomethingwithyourhandsinterlockyourfingersandholdthem
looselyinyourlaporholdapenandanotepady Donrsquotfidgetoruseexcessiveaggressivegestures
phone Calls and voiCemail1 identify yourself quickly Youdonrsquot
wanttoleavetheotherpersonguessingwhoitisStateyournameandwhereyouarecallingfromtogivecontextforthephonecall
2 have an appropriate voicemailYourvoicemailshouldbeeasytounderstandandappropriateforallcallersStateyourfullnameandphonenumberwithabriefmessageThismayoftenbesomeonersquosfirstimpressionofyousomakeitprofessional
3 Be preparedHaveanotepadandpenreadyfornotesorphonenumbersyoumightneedtojotdownAlsobereadytoaskquestionstoavoidawkwardsilencesinthecallWhencallingoutmakesureyouusedirectcommunicationsothepointofthecallisquicklyunderstood
4 slow downSinceinterviewersareareunabletoreadyourfacialexpressionsandbodylanguageitisimportanttoslowdownyourvocalratetoallowthemtounderstandexactlywhatyouaresayingYouwillalsosoundmoreconfidentandprofessional
5 practice ending your phone callEndingaphonecallcanbeawkwardsopracticehavingaconcisegoodbyeItissuggestedthatyouthanktheinterviewersfortheirtimeandsummarizeanyactionsyouwilltakeafterthecallTrynottoprolongyourgoodbye
4 mind your mannersRemembertherulesyouweretaughtwhenyouwereyoungersuchassayingpleaseandthankyouUsingthesewordsinyouremailswillmakeyousoundmoreprofessionalandrespectfulAddresseveryoneusingthepropertitlesuchasMrMsorDrAtitleisasignofrespectandshouldbeuseduntilyouareotherwiseinstructed
5 respond in a timely manner Respondingwithin24hoursisconsideredproperetiquetteevenifyoujustreplytoacknowledgetheemailandwillgetbacktothemlaterThisshowsyouhavereadtheemailandarebeingproactive
6 avoid using exclamation points WhenwritingaprofessionalemaildpnotoveruseexclamationmarksandboldedwordsWriteyouremailasifyouwerewritingaformallettertosomeoneanduseexclamatorylanguageandsymbolssparinglyEmoticonsorsmileyfacesareneveracceptableinprofessionalemailsLeavethoseforfriendlycommunicationonFacebookortextmessageswithfriendsandfamily
30 College of Business | Career Success Guide
Networking
tips For networKing suCCess1 play the student cardAlumniandothercontactsaremorelikelytowanttohelpyouwhileyoursquorestillastudentIfyouwantto
pickthebrainofsomeonewhoworksintheindustryorrequestaninformationalinterviewnowisthetimetodoitgrowtheserelationshipswhiletherersquosnopressuresothosecontactswillwanttohelpyouwhenyoutransitiontotheworkworld
2 use your friendsrsquo parents as resourcesTheyrsquovegotdecadesofexperienceandareprobablywillingtosharetheirexpertisewithyoumdashandmaybeeventheircontactsStudentstendtooverlooktheirparentsrsquofriendswhenitcomestonetworkingbutparentsareoftenwellconnectedorknowpeoplewhoareAlsolooktorelativesandfamilyfriends
3 get out of the bubbleYoucangetaheadbynetworkingoffcampusLeveragetheCareerSuccessCenterrsquosoff-campusnetworkingopportunitiesCheckoutconferencesinyourfieldoryourlocalChamberofCommerce
4 use linkedinDonrsquotavoidusingLinkedInuntilaftercollegeUseitnowtotrackthenetworkyoursquorebuildingLinkedInrecentlylaunchednewoptionsforstudentsthatmakeiteasytounderstandthisnetworkThereisevenatooltofindalumnifromyouruniversity
5 use twitter strategicallyWhileLinkedInistheprofessionalsocialnetworkTwittercanbeevenmoreusefulforconnectingwithpeopleyouwanttoknowMakealistofpeopleinyourindustrywhoyoulookuptoandusethenetworkstrategicallytoconnectwiththemLikeLinkedInTwittercanhelpyoutakethesestrategiestothenextlevelbecauseitprovidesanopportunitytokeepintouchwiththenetworkyoursquorebuilding
6 get an internshipThisisthemostobviousoptionbutitcanrsquotbeoverstatedThevalueofaninternshipistremendousbothintermsofskillsandcontactsEmployersoftenhirefull-timeworkersfromtheirinternshippoolwhichmeanshavinganinternshipputsyouaheadofotherjobseekersInadditiontogivingyoureal-lifeexperiencetoputonyourreacutesumeacuteaninternshipputsyouineyesightofpeoplewhoworkinyourfieldofchoiceandtheyaremorelikelytothinkofyouwhenjobopportunitiesarise
ETIQUETTE
OneofthebestwaysoffindingajobistonetworkNetworkingisasuccessfultechniqueinfindingyourfirstinternshiporjoborthroughoutyourentirecareerYoumaynotrealizeitbutyoualready have a network Faculty family and friends may not have a jobforyoubuttheymayknowsomeonewhodoesorhaveusefulinformationaboutacompanyforwhichyouwouldliketoworkNetworkingcanhelpyou
y Learnaboutjobsthatarenotpubliclyadvertised y Learnaboutanemployerrsquoscultureandexpectations y Sharejobleads y Gather information to help you decide if a career is right for you
Integrity |Respect|Responsibility 31
Elevator PitchIfyoursquorelookingforajoboneofthefirsttasksonyourto-dolistshouldbecraftinganidealldquoelevatorpitchrdquoItrsquosthe30-secondspeechthat summarizes who you are what you do and why you are the perfectcandidateYoushouldbeabletogiveyourelevatorpitchatanytimefromajobinterviewtoacocktailpartyconversation
putting together your elevator pitChy Aquickintroduction(namecollegemajor)y Whatareyourcareergoalsy Experience(relevanttoyourgoals)y Whatcanyouoffer(skillsandhowyouwouldbenefitanorganization)
tipsy Keepitshortandsimpley Maintaineyecontacty Haveafirmhandshaketosignalconfidencey Researchthecompanyyoutalkwithy Smilemdashshowyourenthusiasmy Practicepracticepractice
intro
goals
experience
fit
ETIQ
UETT
EImpact Your Future
Complete your reacutesumeacute with a graduate business degree Learn from globally conscious business leaders and renowned faculty Gain career confidence through experiential learning Become part of a distinguished business and alumni community
businessoregonstateedumba 541-737-5510 OSUmBaoregonstateedu
Our Oregon State MBA alumni are leaders thoughtout the stateJoin them
32 College of Business | Career Success Guide
More and more recruiters and employers are using LinkedIntofindandhiretalentMakesureyourLinkedInprofile represents you and sends the right message to yournetworkandpotentialemployers
y Completely fill out your profileandusekeywordssootherscansearchandfindyoueasilyUseaprofessionalorprofessional-qualityheadshotofyoudressedinbusinessattire
y Connect with everyoneConnectwithclassmatesprofessorsfacultypastemployersfamilyfamilyfriendsandmoreYouneverknowhowthoseconnectionswillpayoffFollowcompaniesyouareinterestedinorintheindustriesyouwanttoworkinJoingroupsaswell
y ask for recommendationsTakeadvantageoftheconnectionsyoursquovealreadymadeandaskiftheywillrecommendyouonLinkedIn
y interact with your network SendcommentsoffercongratulationsandldquolikerdquothingssopeopleknowyoursquoreactiveAlsointroducepeopleifyouthinktheyshouldbeconnectedmdashthatmayhelpyouinthefuture
y take advantage of new resources Youcanlistprojectshonorsorganizationsandcoursesyouhavetakensothatyoucanincludeallrelevantexperience
y Find people to network with FindalumniwhoworkinthefieldsandareasyouwanttoworkinReachoutandaskforaninformationalinterview
ETIQUETTE
Integrity |Respect|Responsibility 33
Professional attire is usually classifiedaseitherbusinessprofessionalorbusinesscasualInmostsituationsitisbesttoerr on the side of caution and dressbusinessprofessionalbutbesuretoresearchthecompanyyoursquollbespeakingwithtoknowifsomethingdifferentisexpectedIfyou are interviewing for a creative position in fields such as graphic or apparel design you may have more freedom to dress fashion-forward Researchthecorporatecultureandexpectationsbeforedeciding
Professional Dress
menBusiness professional Formenbusinessprofessionaldressmeansafullsuitbutton-upshirtandtieThesuitshouldbecomprisedofmatchingjacketandslacksThejacketsleevesshouldendatyourwristandthejacketshouldbelongenoughtocoveryourbottomTheshirtshouldbefittedandaplaincoloredorsimplepatternedtieshouldbewornandtiedsoitendsatthecenterofyourbeltShoesshouldbedarkleatherandshouldmatchyourbeltDonotwearacasualbeltwithabusinesssuitDresssocksshouldbeworninacolorthatmatchesthesuitandshouldextendoveryourcalfsoskindoesnotshowwhenyousitdownHairandfacialhairshouldbecleanandwellgroomedJewelryshouldconsistonlyofawatchandsimplerings(suchasaweddingbandorclassring)Removepiercingsandanyotherjewelry
Business CasualBusinesscasualdressincludesslacksorkhakipantsAsuitjacketisnotrequiredbutasportjacketmaybewornDependingonthecompanybusinesscasualmaybeanicebutton-upshirtwithorwithoutatieoralightsweaterApoloshirtissometimesconsideredbusinesscasualWearloafersorleathershoesandalwayswearmatchingsocks(notathleticsocks)Hairandfacialhairshouldbecleanandwell-groomed
womenBusiness professional BusinessprofessionaldressforwomenincludesafullsuitmdashajacketwitheitherslacksoramatchingskirtAskirtshouldbenohigherthananinchaboveyourkneeOverallthesuitshouldbetailoredtoyourbodywithoutbeingtootightUnderneathyourjacketwearabutton-upshirtinaneutralcolorShoesshouldbeclosed-toeinadarkcolortomatchyoursuitHairshouldbecleanandstyledandmakeupshouldbesubtleandneutral
Business CasualBusinesscasualdressismorerelaxedthanbusinessprofessionalSlacksoraskirtarerequiredbutasuitjacketisnotnecessaryCardigansandblousescanbewornontheirownandcanbemorecolorfulthanthesuggestedbusinessattire
ETIQ
UETT
E
34 College of Business | Career Success Guide
Career Success Center (CSC) Events The Career Success Center holds a variety of events throughout the year to help students with their career search and professional development Check theCSCwebsiteatbusinessoregonstateeducareersformoreinformationaboutthedatesandlocationsofevents
inFormation sessions TheCSCworkswithcompaniesinavarietyofindustriestoholdinformationsessionsEachsessionincludesanin-depthdiscussionaboutthecompanyanddifferentcareerpathsavailableandmayoffertheopportunitytomeetrecruitersorleadersafterward
proFessional development worKshopsProfessionaldevelopmentworkshopsthroughouttheacademicyearfeaturereacutesumeacutewritingcoverlettersjobsearchstrategyLinkedInpersonalbrandingandinterviewingskillsTheseworkshopsareagreatwaytohelpyouprepareforyourcareersearch
Career Fairs and hospitality suite CareerfairsareheldeachtermattheCH2MHILLAlumniCenterTheseeventsallowstudentstomeetandnetworkwithmorethan100companiesandlearnaboutinternshipandjobopportunitiesAfterthefairstheCareerSuccessCenterpartnerswithOSUAthleticstohostahospitalitysuitewhererecruiterscanmeetwithbusinessundergraduatesMBAstudentsandstudent-athletesinamoreinformalatmosphereTheeventissimilartoacocktailreceptionwhereyoucannetworkone-on-one
moCK interviews MockinterviewsprovidestudentsanopportunitytopracticeinterviewingtechniqueswithrealcompaniesandhaveaprofessionalreviewoftheirreacutesumeacuteSomeemployersusemockinterviewstorecruitstudentsandemployersreceivethereacutesumeacutesofallstudentswhoparticipateMockinterviewsareheldoncepertermintheacademicyear
Business roundtaBle (Brt) TheBusinessRoundtablemeetsquarterlyinthePortlandareafornetworkingandapresentationbyOregonStatealumniaboutbusinesstopicsMembersoftheBRTmentorbusinessstudentswhoattendTheseeventsmayalsobeheldinSeattleandCorvallis
Bis meet the Firms night (winter term)ThiseventisacareerfairforBISmajorsStudentsshouldattendtolearnmoreaboutinternshipandjobopportunitieswithvariouscompaniesMeettheFirmsalsogivesstudentsachancetoexpandtheirnetworkandlearnaboutpossiblecareerpaths
FinanCe speed dating (Fall term)Thegoalofthiseventistoinformstudentsenteringthefinanceprogramaboutthevarietyofcareerpathsandopportunitiesavailable
sophomore Boot CampTohelppreparesophomoresfortheirinternshipsearchestheSophomoreBootCampisafulldayofcareerexplorationandsearchpreparationItincludesanetworkingopportunityandlunchwithamotivationalspeakerThedayconcludeswithmini-classesoninternshipsearchpreparationincludingreacutesumeacutescoverletterssocialmediabrandingandinterviewingtechniques
aCCounting meet the FirmsThiseventisacareerfairforaccountingstudentsfeaturingpublicaccountingfirmsprivateindustrycompaniesandgovernmentagenciesthatrecruitaccountingmajorsItisheldduringthesecondweekoffallterm
Integrity |Respect|Responsibility 35
Corporate Partners
College of BusinessCollege of Business Career Success Center102 Austin HallcscbusoregonstateeduPhone 541-737-8957 businessoregonstateeducareers Career Guide
OSU_BIZ_JOBSfacebookcomOSUBIZJOBSBIZ_JOBSOSU OSU_BIZ_JOBS OSU_BIZ_JOBS
integrity
respect
responsibility
September 2014
Integrity |Respect|Responsibility 17
Portfolio Development
Compiling a portFolioThroughoutyourindustryandacademicexperiencesyoushouldcompilesignificantworktoincludeinyourprofessionalportfolioOnceyoubegindevelopingtheportfolioyoucaneasilyaddadditionalworkthatappropriatelyrepresentsandshowcasesyourskillsandqualifications
weB portFoliosWebportfoliosarehostedonlineandareaninteractivewebpageThebiggestbenefitofawebportfolioisitsaccessibilityEmployerscanaccessthewebportfolioatanytimebyvisitingthewebportfoliorsquoswebaddressSeveralonlinesitesallowstudentstocreateandhostattractiveprofessionalportfolioswixcom weeblycom sitesgooglecom styleportfolioscom coroflotcom
PortfoliosareanessentialjobsearchtoolfordesignmajorsAportfolioisacollectionofdocumentsandotherworksamplesorganizedinsomeformofcaseorbinderThepurposeistoshowcaseyourqualitiesandskillsasajobcandidateKeepinmindthataprofessionalportfolioshouldcontainonlyyourbestworkthatisrelevanttothepositionfield you are applying for
APPL
YINg
18 College of Business | Career Success Guide
y RemembertoshowprocessCreateseveralpagesforeachprojectthatshowshowyouprogressedfrombeginningtoendMakesurethearrangementofyourimagesanddiagramsareorganizedonyourpagesothereisanaturalflowanditrsquoseasytofollow
y SomeprojectsmaybeverytactileYoumaywanttoreproducetheseprojectstoincludeonyourpageorconsiderbringingthesephysicalprojectstoyourmeetingiftheemployerwantstoseeyouractualwork
y RemembertoincludereflectionstatementswitheachprojectthatgivenecessarybackgroundforthereaderAddinformationaboutwhytheprojectwascompletedchallengesyouovercamesuccessfullywhatyoulearnedandwhatskillsyoumasteredAddpertinentdetailsabouttheprojectDescribetheinspirationbehindtheproject
Professionalartifacts
Self-directedartifacts
Closingpagethankyoupage
hard Copy portFoliosDevelopingahardcopyportfolioinvolvescreatingadigitalportfoliothatisthenprintedandinsertedintoahardcopycaseYoucanuseanycomputerprogramyouarecomfortablewithtodevelopyourportfoliopagesPowerpointandAdobeInDesignPhotoshoparecommonlyused
step 1 planning
Decidewhatprogramyouwillusetodesigndevelopyourportfoliopages
DecideonsizeofpagelayoutandsizeofportfoliocaseCommonsizesare85X11rdquo11X14rdquoor11X17rdquoIfyouhavealotoflargeprojectswithsmalldetailsalargercasewillbemoreappropriateChooseacasethatyouarecomfortablewithcarryingandpresenting
step 2 selecting
SelectwhichportfolioartifactsyouaregoingtoincludeinyourportfoliofromthefollowingthreecategoriesChoosenomorethan10artifactsAimforqualityratherthanquantityincludeonlyyourbestwork y academicIncludeyourmostsuccessfulcourseprojectsfromyourcoursework
y professionalReacutesumeacutelettersofrecommendationprofessionalexperienceshownvisuallyperformanceevaluations
y self-directedAnyreproducedworkorworkdoneonthesideawardsscholarshipsleadershipdocumentationvolunteerworkartwork
OnceyoursquoveselectedwhichportfolioartifactsyouwanttoincludeconvertallworkintodigitalformatForphysicalpiecestakephotosoftheworkForflatpiecesscantheworkForyoursignificantexperiencescapturewithphotographs
step 3 organizing
ThenextstepistodevelopyourportfoliooutlineDecidewhereeachartifactisgoingtobeincludedConsiderthefollowingpageorder
intro pageThispageintroducesyouItshouldconsistofyournametitlemajorandbrandmarkTableofcontentsListskeypagesinyourportfoliowithpagenumber
design philosophypurpose statement Thiscantakemanyforms(designphilosophyprofessionalstatementbioaboutmepersonalcatchphrasecareerobjectiveetc)
reacutesumeacuteItcanbeaPDFofyourhardcopyreacutesumeacuteorthesamecontentinanewlayout
divider pagesIncludedividerpagesthatintroduceeachsectionofyourportfolioy AcademicprojectsChoose3-5keyacademicprojectsStartwiththemostrelevantones
y EachprojectcantakeupafewpagesRememberthesepagesaregoingtobeprintedsomakesureyoudonrsquotcramtoomuchononepage
Portfolio Development
APPLYI Ng
Integrity |Respect|Responsibility 19
step 4 designing
IncorporatethebasicprinciplesandelementsofdesignwhencreatingyourpagelayoutsConsidertheruleofthirds(thirdblankspacethirdtextthirdvisual)
CreatingabrandmarkAbrandmarkisavisualpresentationofyouasyourownbrandThiscanbeasymbollogoiconorrepetitivevisualelementthatispresentedthroughoutyourportfolioBybrandingyourselfyouarecreatingaperceptionaboutwhoyouareandthequalityofworkyoucanproduceBesureyourbrandmarkisvisibleoneverypageandeachpagerepresentsaclearconsistentbrandidentity
REMEMBERYourportfoliodesignshouldbeconsistentwithyourbrandpackage(whichincludesyourreacutesumeacutecoverletterbusinesscardandwebportfolio)Thegoalistohaveaconsistentbrandidentityinallyourwork
step 5 printing
TimetoprintandputitalltogetherOnceyourportfolioiscompletebesuretopracticehandlingitandpresentingyourpages(especiallyifyouchosethelargerportfoliocase)
AnadditionalstepistocreatealeavebehindportfolioforemployersForexamplean85X11rdquoreprintofyourpagesthatareboundtogethercanbeleftbehindwithemployersYoucanalsosaveyourworkonaCDandleaveitbehindMorecommonlyyoucandirectemployerstoyourwebportfolio
PrintingisavailableatOSUStudentMulti-MediaServices(theyscanandprintstudentportfoliopagesfreeofcharge)CorvallisCustomorFedExPortfoliocasescanbepurchasedatportfolios-and-art-casescomorfromotheronlinesources AP
PLYINg
KNOWYOURAUDIENCEThegoalofyourportfolioistoshowyouFITwithintheorganizationyouaretargetingIfthecompanyyouaretargetingisknowntobeinnovativetrendyandfashion-forwardyourportfoliostyleshouldalsobeIfthecompanyismoretraditionalandformalyourportfoliostyleshouldreflectthesamestyle
20 College of Business | Career Success Guide
Cover Letter
Your Street AddressCity State ZIP
Date
First and Last Name of PersonTitleCompanyStreet AddressCity State ZIP
Dear MrMs Last Name
Opening paragraph In the first paragraph state the reason for the letter the specific position you are applying for and indicate how you heard about the position
Second (and possibly third) paragraph Use the next one to two paragraphs to explain why you are interested in the position and the company Use specific examples to show how you are qualified for the position If you have had relevant work experience point out the specific achievements or unique qualifications from those roles If you have experience in your academic classes such as class projects use those examples as well
Closing paragraph The last paragraph should include your desire to personally interview for the position You should also refer the reader to your reacutesumeacute which summarizes your experience and qualifications Close your letter with a statement that will encourage the company to respond
Sincerely
Your Signature
Your NameEnclosure
tips1 CustomizeMakesureeachcoverletteristailoredspecificallytothepositionyouareapplyingfor
2 Be positive TelltheemployerabouttheexperiencesyouhavethatmatchtherequiredqualificationsforthejobDonothighlightqualificationsyoudonothave
3 Be conciseThisisnevertobelongerthanonepage
4 Be honest Donotembellishyouraccomplishmentsskillsorqualifications
5 FormatMakesurethatthefontstylesizeandcolorareuniformforpresentation
6 proofread ThecoverletterisoftenthefirstsampleofyourwritingthatanemployerseesMakesurethatyouproofreadforspellinggrammaticalandpunctuationerrors
APPLYI Ng
The purpose of a cover letter is to introduce yourself and show how your backgroundfitstheparticularpositionandoremployeryouareapplyingtoItprovidesanopportunitytoexpandonpointsfromyourreacutesumeacutethatyoufeelareespeciallynoteworthyorspecifictothejobdescriptionThisisalsowhereyoushouldexplainanythingodd(gapsintimelinelowerGPAetc)
Integrity |Respect|Responsibility 21
AreferencesheetisusedtosharealistofpeoplewhocanelaborateonyourexperienceandskillstopotentialemployersReferencesarenotpartofyourreacutesumeacuteThisisaseparatedocumentPeopletoconsiderhavingonthislistcaninclude
y Pastemployers(bosses)y Professorsy Advisors
a Few things to notey Usethesameheadingasinyourreacutesumeacutey Keepthelistto3-4individualstotaly Theindividualsshouldknowenoughaboutyoutobeabletospeaktoyourcharactery Youshouldchoosethosewhowillpositivelyreflectyourskillsandabilitiesy Askpeoplepermissiontobeareferencepriortoaddingthemtoyourlisty Donotusefriendsorfamilymembersuseonlyprofessionalreferences
References
Your NameAddressPhone numberEmailLinkedIn Address
References
NameJob TitleCompanyAddressPhone numberEmail address
NameJob TitleCompanyAddressPhone numberEmail address
NameJob TitleCompanyAddressPhone numberEmail address
APPL
YINg
22 College of Business | Career Success Guide
Follow up with interviewer(s) send a thank you letter that restates your skills and interest in the company within 24 hours of the interview
intErviEWinGresearch the employer to prepare for your interviewa Current newsb employer initiativesc position you are applying ford Company strengths weaknesses opportunities
and threats (swot analysis)
prepare five or more stories using the star method (see page 24)
make a great impression Be on time dress professionally make eye contact give a firm handshake be positive confident and listen to what the representatives have to say
always ask questions about the employer and position make sure you are not asking about things easily found on their website again do your research also avoid asking about salary and benefits
Integrity |Respect|Responsibility 23
traditional interview Thistypeofinterviewincludesbroad-basedquestionstoseeifthecandidatehastheskillstoperformthejobandtodeterminewhetherornottheyareafitforthecompanyBepreparedtoanswertraditionalinterviewquestionsinastraightforwardmanner
y Whydidyouchooseyourmajory Tellmeaboutyourself(keepthisto2-3minutes)y Whatareyourstrengthsandweaknessesy Whydoyouwanttoworkhere
Behavioral interview
BehavioralinterviewsarebasedontheideathatpastbehavioristhebestindicatoroffutureperformanceManycompaniestodayusethistypeofinterviewQuestionsforbehavioralinterviewsusuallystartwithldquoTellmeaboutatimewhenrdquoWhenansweringandpreparingfortheseinterviewsfollowtheSTARformatonpage24
Case interview CaseinterviewsaretypicallyusedbyconsultingcompaniesinvariousindustriesaswellasbankingandfinancialfirmsThisspecifictypeofinterviewisleveragedtotestthecandidatersquosanalyticalcommunicationproblemsolvingandadaptabilityskillsetsTypesofcaseinterviewsincludewrittencasesbusinesscasesandbrainteasers
phone interviewAphoneinterviewisusuallythefirstinterviewmanycompaniesuseasascreeningprocessforcandidates Hereareafewtips
y UsealandlinewhenpossibleIfyouuseacellphonemakesureyouareinaquietareawithgoodreception
y Providedetailedandspecificanswersjustasyouwouldinpersony Beprepared
video interviewIfyouareinterviewingwithacompanyandareunabletotraveltothesiteavideointerviewmaybearranged
y Dressprofessionallyasyouwouldforanon-siteinterviewy PracticebyrecordingyourselforutilizetheCSCresourcesy Chooseaquietareatointerviewwhereyouwillnotbedisruptedy giveyourselfplentyoftimetosetupequipmentsothatyouarereadytogoatinterviewtime
y Whenspeakingfocusyoureyesonthevideocameranotonyourscreensothatyouappeartomakeeyecontactwiththeinterviewer
inFormational interview Readaboutinformationalinterviewsonpage7
Types of Interviews
INTE
RVIEW
INg
SuccessfullymanaginganinterviewiskeytogettinganyjobTheinterviewprovidesemployerswithanopportunitytogettoknowyourpersonalityandtocloselyexamineyourverbalcommunicationskillsWhatyousaymdashandhowyousayitmdashiscriticaltoanemployerrsquosassessmentofyourldquofitrdquowithacompanyNonverbalbehaviorduringinterviewsisalsoaformofcommunicationAninterviewisanaturallyanxietyproducingsituationInordertodoyourbestmakesureyouprepare and practice Below are several different types of interviews you may experience
24 College of Business | Career Success Guide
Behavioral interview example ldquoDescribeatimewhenyouhadtosolveaproblemrdquo
STAR Method
SitUatiOnDescribethesettinginwhichyourexampletakesplaceWhatwasthesituationWhatwereyoudoingWhowereyouworkingwithWhatwereyouworkingon
Answer ldquoDuring my role as an intern at Company X I was responsible for managing all of the details for events and supervised a group of five for hosting eventsrdquo
taSKExplaintheldquoproblemrdquoandwhatyouneededtoaddressWhatwasthegoalyouwerestrivingforOrtheproblemyouweretryingtosolve
Answer ldquoAfter reviewing past reports I found that event attendance had dropped by 20 over the past few years I wanted to make sure that we brought attendance back uprdquo
aCtiOnTalkthroughthespecificstepsthatyoutookinordertoaddressthetaskathandDemonstrateandmentionskillsthatyouutilizedWhatdidyoudotoresolvetheproblemorreachyourgoal
answer ldquoFirst i collected feedback from past attendees and vendors by sending out a survey i used this to design a new approach that would be more effective in promoting our eventrdquo
rESULtExplainhowyouractionscontributedtotheoverallresultHowdidthestoryendWhatdidyoulearnfromthisexperienceIncludeconcretequantifiabledatatoprovidespecificdetailsinyourresponse
Answer ldquoThe company was able to use the new plan to host a new event By utilizing my strategies we raised attendance by 30 in the first year I learned that it is important to continually adapt strategies to increase participationrdquo
INTERVIEWI Ng
Integrity |Respect|Responsibility 25
leadershipy givemeanexampleofatimewhenyousuccessfullymotivatedotherpeopleunderchallengingcircumstances
y Describeasituationwhereyouusedpersuasiontosuccessfullyconvincesomeonetoseethingsyourway
y givemeaspecificexampleofsomethingyoudidthathelpedbuildenthusiasminothers
Commitment to tasKy Tellmeaboutatimewhenyoufailedtoachievethestatedobjectivegoalinaworkoreducationalsituation
y Tellmeaboutatimewhenyoucompletedaprojectwithminimaldirection
y givemeanexampleofanimportantgoalyouhadtosetandtellmeaboutyourprogressinreachingthatgoal
y Tellmeaboutatimewhenyouhadtogoaboveandbeyondthecallofdutyinordertogetajobdone
proBlem solvingy Tellmeaboutatimewhenyoumadeadecisionanditendedupbeingadisaster
y giveanexampleofatimewhenyouhadtoberelativelyquickincomingtoadecision
y givemeanexampleofatimewhenyouusedyourfact-findingskillstosolveaproblem
y givemeaspecificexampleofatimewhenyouusedgoodjudgmentandlogicinsolvingaproblem
CommuniCation sKillsy Tellusaboutthelastpresentationyouconductedy Tellusaboutatimewhenyoufacilitatedadiscussionthatgotofftrackmdashhowdidyouhandleit
y Tellmeaboutatimewhenyouhadtouseyourpresentationskillstoinfluencesomeonersquosopinion
y Describeatimewhenyouhadtouseyourwrittencommunicationskillstogetanimportantpointacross
Common Interview QuestionseduCationgoals
y Whathasbeenyourrolewithineachoftheextracurricularactivitiesthatyouparticipated
y Howdoyouthinkyouwilluseapplyyourdegreeinyournewjob
y Whataccomplishmentsareyoumostproudofy WehaveaverycompetitivecandidatepoolforourcompanySellmeonwhyyoushouldbeselected
y Howorwhydidyouchooseyourmajory IsyourgPAagoodreflectionofyourperformanceinschool
y Whattypeofpositionareyouinterestediny Whattypesofcampusactivitieshaveyouparticipatedin
teamworKgroup proJeCts y Tellmeofatimewhenyoudisagreedwithateammemberormanager
y Tellmeaboutatimewhenyourealizedinthemiddleofaprojectthatthingswerenotgoingasplannedmdashwhatdidyoudo
y Tellmeaboutasituationwhereyouknewyourboss(oranotherteammember)waswrongyouwererightandhowyoudealtwiththesituation
y Tellofatimewhenyouworkedwithacolleaguewhowasnotcompletinghishershareofthework
y Tellmeaboutatimewhenyouhadadisagreementwithateammemberorcoworker
strengths and weaKnessesy TellmeaboutatimewhenyoushowedpoorjudgmentHowdidyouresolvethissituation
y TellmeastoryofatimeyoudisappointedamanagerorteammemberWhatlessondidyoulearnfromtheexperience
y giveanexampleofhowyouhavebeenabletomotivateyourselftoactionwhenyoujustdidnrsquotfeellikedoingaparticulartask
INTE
RVIEW
INg
26 College of Business | Career Success Guide
Follow-UpFollowupafteraninterviewbysendingathankyoulettertothoseyouinterviewed with within 24 hours You can send a letter through the mail or byemailEmailisthebestwaytoensureitisreceivedinatimelymannerSending a thank you letter through the mail is more formal and appropriate
Applicantrsquos Current AddressCity State ZIP Code
Date of Writing
Ms Jane DoeTitleOrganizationStreet AddressCity State ZIP Code
Dear Ms Doe
1st Paragraph Express appreciation for opportunity mention location and date of interview or meeting make a positive statement about your interest in the organization
2nd Paragraph Emphasize a specific point which will make you stand out in the employerrsquos memory supply any additional information which was omitted from the interview
3rd Paragraph Close with additional appreciation make a positive statement about your qualifications for the position
Sincerely
(your name signed)Type your name
INTERVIEWI Ng
Integrity |Respect|Responsibility 27
Negotiating
CongratulationsAllofyourhardworkhaspaidoffandnowyouhaveajoboffer Here are a few tips when considering the offer
read itThefirststeptoapproachingajobofferistocarefullyreadallofthematerialsentThisincludestheemailtheformaloffer(typicallyaPDFattachedtotheemail)anyotherattachmentsandallrelevantlinksMakesureyouclearlyunderstandy Salary(orhourlywage)y Locationy Startdateandenddate(inthecaseofinternships)y Expensescoveredy Benefits(probablynotincludedinaninternshipoffer)y Contactsy Datetoacceptofferby
write BaCKThenextstepistosendanemailtoyourcontactthankingthemforextendingtheofferConfirmthatyouwillhavearesponseforthembeforethedateindicatedontheofferAtthispointifthereareanyunclearpointsontheofferdonrsquotbeafraidtoaskquestionsinyourresponse
salary negotiatingBeginthenegotiationprocessbyaskingifthejobofferisnegotiableIfyouhaveapreviouslyestablishedlineofcommunicationwithyourcontactthroughthephonegiveherhimacalltoaskhowmuchflexibilitythecompanyhastodiscusssalaryOnceyouhavedeterminedthatitcanbeadjustedthroughnegotiationsdoyourhomeworkHaveagoodsoundreasonfornegotiatingBelowaresomeoftheresourcesthatwillhelpyouestablishanappropriatesalaryrangey NACESalarySurveyTheNationalAssociationofCollegesandEmployers
(naceweborg)producesquarterlysurveysofentry-levelsalaryYoucanusetheNACESalaryCalculatortoestablishasalaryrangebasedonoccupationeducationandlocation
y BureauofLaborStatistics(blsgovblsblswagehtm)TheBLSproducessalarydataonastateregionalandnationallevel
aCCept or deCline the oFFerBynowyouhavethoroughlyreviewedtheofferandconsideredwhetheryoufitwithinthecompanyandthepositionRegardlessofwhetheryouareacceptingordecliningtheofferbesuretodosobothverballyandinwriting
INTE
RVIEW
INg
28 College of Business | Career Success Guide28 College of Business | Career Success Guide
BUSinESS EtiqUEttE
employers rate candidate skills - in order of importance
ability to communicateability to work in a team structureability to make decisions and solve problemsAbilitytoplanorganizeandprioritizeAbilitytoobtainandprocessinformationAbilitytoanalyzequantitativedataTechnical knowledge
Computer proficiency
Abilitytocreateandoreditwrittenreports
Abilitytoinfluenceothers
SourceJobOutlook2013NationalAssociationofCollegesandEmployers
Integrity |Respect|Responsibility 29
BUSinESS EtiqUEttEWhether you are in an interview responding to an email or talking on the phone it is importanttokeepallcommunicationmdashbothverbalandnon-verbalmdashprofessionalTherelaxed tone and correspondence used with friends is not the same as professional communicationatworkorwithbusinessprofessionalsHerearesometipsmakesureyourcommunicationmeetstheprofessionalstandard
Professional Communication
emailing1 include a clear and brief subject line
YoudonrsquotwanttomaketheotherpersonguesswhatyourmessageisaboutThesubjectlineisoftenthedecidingfactorwhetheremailgetsreadordiscardedMakesureyoursubjectlineisclearconciseanddirect
2 always re-read before sendingMakesureyouproofreadyouremailsbeforesendingthemeliminatinganyerrorsthatyourmessagemaycontainandcheckingthetoneoftheemailYouwanttogiveagoodimpressionwhileclearlycommunicatingtheintentofthemessage
3 use a professional email addressIfyouwanttobetakenseriouslyuseanemailaddressappropriateforthejoborpositionWhatmayseemlikeafunnyaddresstoyouandyourfriendsislikelyinappropriatefortheworkplaceandwillbelookeddownuponbypotentialemployers
ETIQ
UETT
Enon-verBal CommuniCation Youmayhaveperfectedyouranswerstointerviewquestionsbutmuchofthefirstimpressionyoumakewillbebasedonnon-verbalcommunicationy Makeeyecontactwiththeinterviewery Afirmhandshakewillexudeconfidenceandcapabilityy Situpstraightwithfeeteitherflatonthefloororanklescrossedy Leanforwardslightlytoappearinterestedandengagedy Relaxyourshouldersy Smileandnodwhilelisteningy Donrsquotcrossyourarmsy Ifyouneedtodosomethingwithyourhandsinterlockyourfingersandholdthem
looselyinyourlaporholdapenandanotepady Donrsquotfidgetoruseexcessiveaggressivegestures
phone Calls and voiCemail1 identify yourself quickly Youdonrsquot
wanttoleavetheotherpersonguessingwhoitisStateyournameandwhereyouarecallingfromtogivecontextforthephonecall
2 have an appropriate voicemailYourvoicemailshouldbeeasytounderstandandappropriateforallcallersStateyourfullnameandphonenumberwithabriefmessageThismayoftenbesomeonersquosfirstimpressionofyousomakeitprofessional
3 Be preparedHaveanotepadandpenreadyfornotesorphonenumbersyoumightneedtojotdownAlsobereadytoaskquestionstoavoidawkwardsilencesinthecallWhencallingoutmakesureyouusedirectcommunicationsothepointofthecallisquicklyunderstood
4 slow downSinceinterviewersareareunabletoreadyourfacialexpressionsandbodylanguageitisimportanttoslowdownyourvocalratetoallowthemtounderstandexactlywhatyouaresayingYouwillalsosoundmoreconfidentandprofessional
5 practice ending your phone callEndingaphonecallcanbeawkwardsopracticehavingaconcisegoodbyeItissuggestedthatyouthanktheinterviewersfortheirtimeandsummarizeanyactionsyouwilltakeafterthecallTrynottoprolongyourgoodbye
4 mind your mannersRemembertherulesyouweretaughtwhenyouwereyoungersuchassayingpleaseandthankyouUsingthesewordsinyouremailswillmakeyousoundmoreprofessionalandrespectfulAddresseveryoneusingthepropertitlesuchasMrMsorDrAtitleisasignofrespectandshouldbeuseduntilyouareotherwiseinstructed
5 respond in a timely manner Respondingwithin24hoursisconsideredproperetiquetteevenifyoujustreplytoacknowledgetheemailandwillgetbacktothemlaterThisshowsyouhavereadtheemailandarebeingproactive
6 avoid using exclamation points WhenwritingaprofessionalemaildpnotoveruseexclamationmarksandboldedwordsWriteyouremailasifyouwerewritingaformallettertosomeoneanduseexclamatorylanguageandsymbolssparinglyEmoticonsorsmileyfacesareneveracceptableinprofessionalemailsLeavethoseforfriendlycommunicationonFacebookortextmessageswithfriendsandfamily
30 College of Business | Career Success Guide
Networking
tips For networKing suCCess1 play the student cardAlumniandothercontactsaremorelikelytowanttohelpyouwhileyoursquorestillastudentIfyouwantto
pickthebrainofsomeonewhoworksintheindustryorrequestaninformationalinterviewnowisthetimetodoitgrowtheserelationshipswhiletherersquosnopressuresothosecontactswillwanttohelpyouwhenyoutransitiontotheworkworld
2 use your friendsrsquo parents as resourcesTheyrsquovegotdecadesofexperienceandareprobablywillingtosharetheirexpertisewithyoumdashandmaybeeventheircontactsStudentstendtooverlooktheirparentsrsquofriendswhenitcomestonetworkingbutparentsareoftenwellconnectedorknowpeoplewhoareAlsolooktorelativesandfamilyfriends
3 get out of the bubbleYoucangetaheadbynetworkingoffcampusLeveragetheCareerSuccessCenterrsquosoff-campusnetworkingopportunitiesCheckoutconferencesinyourfieldoryourlocalChamberofCommerce
4 use linkedinDonrsquotavoidusingLinkedInuntilaftercollegeUseitnowtotrackthenetworkyoursquorebuildingLinkedInrecentlylaunchednewoptionsforstudentsthatmakeiteasytounderstandthisnetworkThereisevenatooltofindalumnifromyouruniversity
5 use twitter strategicallyWhileLinkedInistheprofessionalsocialnetworkTwittercanbeevenmoreusefulforconnectingwithpeopleyouwanttoknowMakealistofpeopleinyourindustrywhoyoulookuptoandusethenetworkstrategicallytoconnectwiththemLikeLinkedInTwittercanhelpyoutakethesestrategiestothenextlevelbecauseitprovidesanopportunitytokeepintouchwiththenetworkyoursquorebuilding
6 get an internshipThisisthemostobviousoptionbutitcanrsquotbeoverstatedThevalueofaninternshipistremendousbothintermsofskillsandcontactsEmployersoftenhirefull-timeworkersfromtheirinternshippoolwhichmeanshavinganinternshipputsyouaheadofotherjobseekersInadditiontogivingyoureal-lifeexperiencetoputonyourreacutesumeacuteaninternshipputsyouineyesightofpeoplewhoworkinyourfieldofchoiceandtheyaremorelikelytothinkofyouwhenjobopportunitiesarise
ETIQUETTE
OneofthebestwaysoffindingajobistonetworkNetworkingisasuccessfultechniqueinfindingyourfirstinternshiporjoborthroughoutyourentirecareerYoumaynotrealizeitbutyoualready have a network Faculty family and friends may not have a jobforyoubuttheymayknowsomeonewhodoesorhaveusefulinformationaboutacompanyforwhichyouwouldliketoworkNetworkingcanhelpyou
y Learnaboutjobsthatarenotpubliclyadvertised y Learnaboutanemployerrsquoscultureandexpectations y Sharejobleads y Gather information to help you decide if a career is right for you
Integrity |Respect|Responsibility 31
Elevator PitchIfyoursquorelookingforajoboneofthefirsttasksonyourto-dolistshouldbecraftinganidealldquoelevatorpitchrdquoItrsquosthe30-secondspeechthat summarizes who you are what you do and why you are the perfectcandidateYoushouldbeabletogiveyourelevatorpitchatanytimefromajobinterviewtoacocktailpartyconversation
putting together your elevator pitChy Aquickintroduction(namecollegemajor)y Whatareyourcareergoalsy Experience(relevanttoyourgoals)y Whatcanyouoffer(skillsandhowyouwouldbenefitanorganization)
tipsy Keepitshortandsimpley Maintaineyecontacty Haveafirmhandshaketosignalconfidencey Researchthecompanyyoutalkwithy Smilemdashshowyourenthusiasmy Practicepracticepractice
intro
goals
experience
fit
ETIQ
UETT
EImpact Your Future
Complete your reacutesumeacute with a graduate business degree Learn from globally conscious business leaders and renowned faculty Gain career confidence through experiential learning Become part of a distinguished business and alumni community
businessoregonstateedumba 541-737-5510 OSUmBaoregonstateedu
Our Oregon State MBA alumni are leaders thoughtout the stateJoin them
32 College of Business | Career Success Guide
More and more recruiters and employers are using LinkedIntofindandhiretalentMakesureyourLinkedInprofile represents you and sends the right message to yournetworkandpotentialemployers
y Completely fill out your profileandusekeywordssootherscansearchandfindyoueasilyUseaprofessionalorprofessional-qualityheadshotofyoudressedinbusinessattire
y Connect with everyoneConnectwithclassmatesprofessorsfacultypastemployersfamilyfamilyfriendsandmoreYouneverknowhowthoseconnectionswillpayoffFollowcompaniesyouareinterestedinorintheindustriesyouwanttoworkinJoingroupsaswell
y ask for recommendationsTakeadvantageoftheconnectionsyoursquovealreadymadeandaskiftheywillrecommendyouonLinkedIn
y interact with your network SendcommentsoffercongratulationsandldquolikerdquothingssopeopleknowyoursquoreactiveAlsointroducepeopleifyouthinktheyshouldbeconnectedmdashthatmayhelpyouinthefuture
y take advantage of new resources Youcanlistprojectshonorsorganizationsandcoursesyouhavetakensothatyoucanincludeallrelevantexperience
y Find people to network with FindalumniwhoworkinthefieldsandareasyouwanttoworkinReachoutandaskforaninformationalinterview
ETIQUETTE
Integrity |Respect|Responsibility 33
Professional attire is usually classifiedaseitherbusinessprofessionalorbusinesscasualInmostsituationsitisbesttoerr on the side of caution and dressbusinessprofessionalbutbesuretoresearchthecompanyyoursquollbespeakingwithtoknowifsomethingdifferentisexpectedIfyou are interviewing for a creative position in fields such as graphic or apparel design you may have more freedom to dress fashion-forward Researchthecorporatecultureandexpectationsbeforedeciding
Professional Dress
menBusiness professional Formenbusinessprofessionaldressmeansafullsuitbutton-upshirtandtieThesuitshouldbecomprisedofmatchingjacketandslacksThejacketsleevesshouldendatyourwristandthejacketshouldbelongenoughtocoveryourbottomTheshirtshouldbefittedandaplaincoloredorsimplepatternedtieshouldbewornandtiedsoitendsatthecenterofyourbeltShoesshouldbedarkleatherandshouldmatchyourbeltDonotwearacasualbeltwithabusinesssuitDresssocksshouldbeworninacolorthatmatchesthesuitandshouldextendoveryourcalfsoskindoesnotshowwhenyousitdownHairandfacialhairshouldbecleanandwellgroomedJewelryshouldconsistonlyofawatchandsimplerings(suchasaweddingbandorclassring)Removepiercingsandanyotherjewelry
Business CasualBusinesscasualdressincludesslacksorkhakipantsAsuitjacketisnotrequiredbutasportjacketmaybewornDependingonthecompanybusinesscasualmaybeanicebutton-upshirtwithorwithoutatieoralightsweaterApoloshirtissometimesconsideredbusinesscasualWearloafersorleathershoesandalwayswearmatchingsocks(notathleticsocks)Hairandfacialhairshouldbecleanandwell-groomed
womenBusiness professional BusinessprofessionaldressforwomenincludesafullsuitmdashajacketwitheitherslacksoramatchingskirtAskirtshouldbenohigherthananinchaboveyourkneeOverallthesuitshouldbetailoredtoyourbodywithoutbeingtootightUnderneathyourjacketwearabutton-upshirtinaneutralcolorShoesshouldbeclosed-toeinadarkcolortomatchyoursuitHairshouldbecleanandstyledandmakeupshouldbesubtleandneutral
Business CasualBusinesscasualdressismorerelaxedthanbusinessprofessionalSlacksoraskirtarerequiredbutasuitjacketisnotnecessaryCardigansandblousescanbewornontheirownandcanbemorecolorfulthanthesuggestedbusinessattire
ETIQ
UETT
E
34 College of Business | Career Success Guide
Career Success Center (CSC) Events The Career Success Center holds a variety of events throughout the year to help students with their career search and professional development Check theCSCwebsiteatbusinessoregonstateeducareersformoreinformationaboutthedatesandlocationsofevents
inFormation sessions TheCSCworkswithcompaniesinavarietyofindustriestoholdinformationsessionsEachsessionincludesanin-depthdiscussionaboutthecompanyanddifferentcareerpathsavailableandmayoffertheopportunitytomeetrecruitersorleadersafterward
proFessional development worKshopsProfessionaldevelopmentworkshopsthroughouttheacademicyearfeaturereacutesumeacutewritingcoverlettersjobsearchstrategyLinkedInpersonalbrandingandinterviewingskillsTheseworkshopsareagreatwaytohelpyouprepareforyourcareersearch
Career Fairs and hospitality suite CareerfairsareheldeachtermattheCH2MHILLAlumniCenterTheseeventsallowstudentstomeetandnetworkwithmorethan100companiesandlearnaboutinternshipandjobopportunitiesAfterthefairstheCareerSuccessCenterpartnerswithOSUAthleticstohostahospitalitysuitewhererecruiterscanmeetwithbusinessundergraduatesMBAstudentsandstudent-athletesinamoreinformalatmosphereTheeventissimilartoacocktailreceptionwhereyoucannetworkone-on-one
moCK interviews MockinterviewsprovidestudentsanopportunitytopracticeinterviewingtechniqueswithrealcompaniesandhaveaprofessionalreviewoftheirreacutesumeacuteSomeemployersusemockinterviewstorecruitstudentsandemployersreceivethereacutesumeacutesofallstudentswhoparticipateMockinterviewsareheldoncepertermintheacademicyear
Business roundtaBle (Brt) TheBusinessRoundtablemeetsquarterlyinthePortlandareafornetworkingandapresentationbyOregonStatealumniaboutbusinesstopicsMembersoftheBRTmentorbusinessstudentswhoattendTheseeventsmayalsobeheldinSeattleandCorvallis
Bis meet the Firms night (winter term)ThiseventisacareerfairforBISmajorsStudentsshouldattendtolearnmoreaboutinternshipandjobopportunitieswithvariouscompaniesMeettheFirmsalsogivesstudentsachancetoexpandtheirnetworkandlearnaboutpossiblecareerpaths
FinanCe speed dating (Fall term)Thegoalofthiseventistoinformstudentsenteringthefinanceprogramaboutthevarietyofcareerpathsandopportunitiesavailable
sophomore Boot CampTohelppreparesophomoresfortheirinternshipsearchestheSophomoreBootCampisafulldayofcareerexplorationandsearchpreparationItincludesanetworkingopportunityandlunchwithamotivationalspeakerThedayconcludeswithmini-classesoninternshipsearchpreparationincludingreacutesumeacutescoverletterssocialmediabrandingandinterviewingtechniques
aCCounting meet the FirmsThiseventisacareerfairforaccountingstudentsfeaturingpublicaccountingfirmsprivateindustrycompaniesandgovernmentagenciesthatrecruitaccountingmajorsItisheldduringthesecondweekoffallterm
Integrity |Respect|Responsibility 35
Corporate Partners
College of BusinessCollege of Business Career Success Center102 Austin HallcscbusoregonstateeduPhone 541-737-8957 businessoregonstateeducareers Career Guide
OSU_BIZ_JOBSfacebookcomOSUBIZJOBSBIZ_JOBSOSU OSU_BIZ_JOBS OSU_BIZ_JOBS
integrity
respect
responsibility
September 2014
18 College of Business | Career Success Guide
y RemembertoshowprocessCreateseveralpagesforeachprojectthatshowshowyouprogressedfrombeginningtoendMakesurethearrangementofyourimagesanddiagramsareorganizedonyourpagesothereisanaturalflowanditrsquoseasytofollow
y SomeprojectsmaybeverytactileYoumaywanttoreproducetheseprojectstoincludeonyourpageorconsiderbringingthesephysicalprojectstoyourmeetingiftheemployerwantstoseeyouractualwork
y RemembertoincludereflectionstatementswitheachprojectthatgivenecessarybackgroundforthereaderAddinformationaboutwhytheprojectwascompletedchallengesyouovercamesuccessfullywhatyoulearnedandwhatskillsyoumasteredAddpertinentdetailsabouttheprojectDescribetheinspirationbehindtheproject
Professionalartifacts
Self-directedartifacts
Closingpagethankyoupage
hard Copy portFoliosDevelopingahardcopyportfolioinvolvescreatingadigitalportfoliothatisthenprintedandinsertedintoahardcopycaseYoucanuseanycomputerprogramyouarecomfortablewithtodevelopyourportfoliopagesPowerpointandAdobeInDesignPhotoshoparecommonlyused
step 1 planning
Decidewhatprogramyouwillusetodesigndevelopyourportfoliopages
DecideonsizeofpagelayoutandsizeofportfoliocaseCommonsizesare85X11rdquo11X14rdquoor11X17rdquoIfyouhavealotoflargeprojectswithsmalldetailsalargercasewillbemoreappropriateChooseacasethatyouarecomfortablewithcarryingandpresenting
step 2 selecting
SelectwhichportfolioartifactsyouaregoingtoincludeinyourportfoliofromthefollowingthreecategoriesChoosenomorethan10artifactsAimforqualityratherthanquantityincludeonlyyourbestwork y academicIncludeyourmostsuccessfulcourseprojectsfromyourcoursework
y professionalReacutesumeacutelettersofrecommendationprofessionalexperienceshownvisuallyperformanceevaluations
y self-directedAnyreproducedworkorworkdoneonthesideawardsscholarshipsleadershipdocumentationvolunteerworkartwork
OnceyoursquoveselectedwhichportfolioartifactsyouwanttoincludeconvertallworkintodigitalformatForphysicalpiecestakephotosoftheworkForflatpiecesscantheworkForyoursignificantexperiencescapturewithphotographs
step 3 organizing
ThenextstepistodevelopyourportfoliooutlineDecidewhereeachartifactisgoingtobeincludedConsiderthefollowingpageorder
intro pageThispageintroducesyouItshouldconsistofyournametitlemajorandbrandmarkTableofcontentsListskeypagesinyourportfoliowithpagenumber
design philosophypurpose statement Thiscantakemanyforms(designphilosophyprofessionalstatementbioaboutmepersonalcatchphrasecareerobjectiveetc)
reacutesumeacuteItcanbeaPDFofyourhardcopyreacutesumeacuteorthesamecontentinanewlayout
divider pagesIncludedividerpagesthatintroduceeachsectionofyourportfolioy AcademicprojectsChoose3-5keyacademicprojectsStartwiththemostrelevantones
y EachprojectcantakeupafewpagesRememberthesepagesaregoingtobeprintedsomakesureyoudonrsquotcramtoomuchononepage
Portfolio Development
APPLYI Ng
Integrity |Respect|Responsibility 19
step 4 designing
IncorporatethebasicprinciplesandelementsofdesignwhencreatingyourpagelayoutsConsidertheruleofthirds(thirdblankspacethirdtextthirdvisual)
CreatingabrandmarkAbrandmarkisavisualpresentationofyouasyourownbrandThiscanbeasymbollogoiconorrepetitivevisualelementthatispresentedthroughoutyourportfolioBybrandingyourselfyouarecreatingaperceptionaboutwhoyouareandthequalityofworkyoucanproduceBesureyourbrandmarkisvisibleoneverypageandeachpagerepresentsaclearconsistentbrandidentity
REMEMBERYourportfoliodesignshouldbeconsistentwithyourbrandpackage(whichincludesyourreacutesumeacutecoverletterbusinesscardandwebportfolio)Thegoalistohaveaconsistentbrandidentityinallyourwork
step 5 printing
TimetoprintandputitalltogetherOnceyourportfolioiscompletebesuretopracticehandlingitandpresentingyourpages(especiallyifyouchosethelargerportfoliocase)
AnadditionalstepistocreatealeavebehindportfolioforemployersForexamplean85X11rdquoreprintofyourpagesthatareboundtogethercanbeleftbehindwithemployersYoucanalsosaveyourworkonaCDandleaveitbehindMorecommonlyyoucandirectemployerstoyourwebportfolio
PrintingisavailableatOSUStudentMulti-MediaServices(theyscanandprintstudentportfoliopagesfreeofcharge)CorvallisCustomorFedExPortfoliocasescanbepurchasedatportfolios-and-art-casescomorfromotheronlinesources AP
PLYINg
KNOWYOURAUDIENCEThegoalofyourportfolioistoshowyouFITwithintheorganizationyouaretargetingIfthecompanyyouaretargetingisknowntobeinnovativetrendyandfashion-forwardyourportfoliostyleshouldalsobeIfthecompanyismoretraditionalandformalyourportfoliostyleshouldreflectthesamestyle
20 College of Business | Career Success Guide
Cover Letter
Your Street AddressCity State ZIP
Date
First and Last Name of PersonTitleCompanyStreet AddressCity State ZIP
Dear MrMs Last Name
Opening paragraph In the first paragraph state the reason for the letter the specific position you are applying for and indicate how you heard about the position
Second (and possibly third) paragraph Use the next one to two paragraphs to explain why you are interested in the position and the company Use specific examples to show how you are qualified for the position If you have had relevant work experience point out the specific achievements or unique qualifications from those roles If you have experience in your academic classes such as class projects use those examples as well
Closing paragraph The last paragraph should include your desire to personally interview for the position You should also refer the reader to your reacutesumeacute which summarizes your experience and qualifications Close your letter with a statement that will encourage the company to respond
Sincerely
Your Signature
Your NameEnclosure
tips1 CustomizeMakesureeachcoverletteristailoredspecificallytothepositionyouareapplyingfor
2 Be positive TelltheemployerabouttheexperiencesyouhavethatmatchtherequiredqualificationsforthejobDonothighlightqualificationsyoudonothave
3 Be conciseThisisnevertobelongerthanonepage
4 Be honest Donotembellishyouraccomplishmentsskillsorqualifications
5 FormatMakesurethatthefontstylesizeandcolorareuniformforpresentation
6 proofread ThecoverletterisoftenthefirstsampleofyourwritingthatanemployerseesMakesurethatyouproofreadforspellinggrammaticalandpunctuationerrors
APPLYI Ng
The purpose of a cover letter is to introduce yourself and show how your backgroundfitstheparticularpositionandoremployeryouareapplyingtoItprovidesanopportunitytoexpandonpointsfromyourreacutesumeacutethatyoufeelareespeciallynoteworthyorspecifictothejobdescriptionThisisalsowhereyoushouldexplainanythingodd(gapsintimelinelowerGPAetc)
Integrity |Respect|Responsibility 21
AreferencesheetisusedtosharealistofpeoplewhocanelaborateonyourexperienceandskillstopotentialemployersReferencesarenotpartofyourreacutesumeacuteThisisaseparatedocumentPeopletoconsiderhavingonthislistcaninclude
y Pastemployers(bosses)y Professorsy Advisors
a Few things to notey Usethesameheadingasinyourreacutesumeacutey Keepthelistto3-4individualstotaly Theindividualsshouldknowenoughaboutyoutobeabletospeaktoyourcharactery Youshouldchoosethosewhowillpositivelyreflectyourskillsandabilitiesy Askpeoplepermissiontobeareferencepriortoaddingthemtoyourlisty Donotusefriendsorfamilymembersuseonlyprofessionalreferences
References
Your NameAddressPhone numberEmailLinkedIn Address
References
NameJob TitleCompanyAddressPhone numberEmail address
NameJob TitleCompanyAddressPhone numberEmail address
NameJob TitleCompanyAddressPhone numberEmail address
APPL
YINg
22 College of Business | Career Success Guide
Follow up with interviewer(s) send a thank you letter that restates your skills and interest in the company within 24 hours of the interview
intErviEWinGresearch the employer to prepare for your interviewa Current newsb employer initiativesc position you are applying ford Company strengths weaknesses opportunities
and threats (swot analysis)
prepare five or more stories using the star method (see page 24)
make a great impression Be on time dress professionally make eye contact give a firm handshake be positive confident and listen to what the representatives have to say
always ask questions about the employer and position make sure you are not asking about things easily found on their website again do your research also avoid asking about salary and benefits
Integrity |Respect|Responsibility 23
traditional interview Thistypeofinterviewincludesbroad-basedquestionstoseeifthecandidatehastheskillstoperformthejobandtodeterminewhetherornottheyareafitforthecompanyBepreparedtoanswertraditionalinterviewquestionsinastraightforwardmanner
y Whydidyouchooseyourmajory Tellmeaboutyourself(keepthisto2-3minutes)y Whatareyourstrengthsandweaknessesy Whydoyouwanttoworkhere
Behavioral interview
BehavioralinterviewsarebasedontheideathatpastbehavioristhebestindicatoroffutureperformanceManycompaniestodayusethistypeofinterviewQuestionsforbehavioralinterviewsusuallystartwithldquoTellmeaboutatimewhenrdquoWhenansweringandpreparingfortheseinterviewsfollowtheSTARformatonpage24
Case interview CaseinterviewsaretypicallyusedbyconsultingcompaniesinvariousindustriesaswellasbankingandfinancialfirmsThisspecifictypeofinterviewisleveragedtotestthecandidatersquosanalyticalcommunicationproblemsolvingandadaptabilityskillsetsTypesofcaseinterviewsincludewrittencasesbusinesscasesandbrainteasers
phone interviewAphoneinterviewisusuallythefirstinterviewmanycompaniesuseasascreeningprocessforcandidates Hereareafewtips
y UsealandlinewhenpossibleIfyouuseacellphonemakesureyouareinaquietareawithgoodreception
y Providedetailedandspecificanswersjustasyouwouldinpersony Beprepared
video interviewIfyouareinterviewingwithacompanyandareunabletotraveltothesiteavideointerviewmaybearranged
y Dressprofessionallyasyouwouldforanon-siteinterviewy PracticebyrecordingyourselforutilizetheCSCresourcesy Chooseaquietareatointerviewwhereyouwillnotbedisruptedy giveyourselfplentyoftimetosetupequipmentsothatyouarereadytogoatinterviewtime
y Whenspeakingfocusyoureyesonthevideocameranotonyourscreensothatyouappeartomakeeyecontactwiththeinterviewer
inFormational interview Readaboutinformationalinterviewsonpage7
Types of Interviews
INTE
RVIEW
INg
SuccessfullymanaginganinterviewiskeytogettinganyjobTheinterviewprovidesemployerswithanopportunitytogettoknowyourpersonalityandtocloselyexamineyourverbalcommunicationskillsWhatyousaymdashandhowyousayitmdashiscriticaltoanemployerrsquosassessmentofyourldquofitrdquowithacompanyNonverbalbehaviorduringinterviewsisalsoaformofcommunicationAninterviewisanaturallyanxietyproducingsituationInordertodoyourbestmakesureyouprepare and practice Below are several different types of interviews you may experience
24 College of Business | Career Success Guide
Behavioral interview example ldquoDescribeatimewhenyouhadtosolveaproblemrdquo
STAR Method
SitUatiOnDescribethesettinginwhichyourexampletakesplaceWhatwasthesituationWhatwereyoudoingWhowereyouworkingwithWhatwereyouworkingon
Answer ldquoDuring my role as an intern at Company X I was responsible for managing all of the details for events and supervised a group of five for hosting eventsrdquo
taSKExplaintheldquoproblemrdquoandwhatyouneededtoaddressWhatwasthegoalyouwerestrivingforOrtheproblemyouweretryingtosolve
Answer ldquoAfter reviewing past reports I found that event attendance had dropped by 20 over the past few years I wanted to make sure that we brought attendance back uprdquo
aCtiOnTalkthroughthespecificstepsthatyoutookinordertoaddressthetaskathandDemonstrateandmentionskillsthatyouutilizedWhatdidyoudotoresolvetheproblemorreachyourgoal
answer ldquoFirst i collected feedback from past attendees and vendors by sending out a survey i used this to design a new approach that would be more effective in promoting our eventrdquo
rESULtExplainhowyouractionscontributedtotheoverallresultHowdidthestoryendWhatdidyoulearnfromthisexperienceIncludeconcretequantifiabledatatoprovidespecificdetailsinyourresponse
Answer ldquoThe company was able to use the new plan to host a new event By utilizing my strategies we raised attendance by 30 in the first year I learned that it is important to continually adapt strategies to increase participationrdquo
INTERVIEWI Ng
Integrity |Respect|Responsibility 25
leadershipy givemeanexampleofatimewhenyousuccessfullymotivatedotherpeopleunderchallengingcircumstances
y Describeasituationwhereyouusedpersuasiontosuccessfullyconvincesomeonetoseethingsyourway
y givemeaspecificexampleofsomethingyoudidthathelpedbuildenthusiasminothers
Commitment to tasKy Tellmeaboutatimewhenyoufailedtoachievethestatedobjectivegoalinaworkoreducationalsituation
y Tellmeaboutatimewhenyoucompletedaprojectwithminimaldirection
y givemeanexampleofanimportantgoalyouhadtosetandtellmeaboutyourprogressinreachingthatgoal
y Tellmeaboutatimewhenyouhadtogoaboveandbeyondthecallofdutyinordertogetajobdone
proBlem solvingy Tellmeaboutatimewhenyoumadeadecisionanditendedupbeingadisaster
y giveanexampleofatimewhenyouhadtoberelativelyquickincomingtoadecision
y givemeanexampleofatimewhenyouusedyourfact-findingskillstosolveaproblem
y givemeaspecificexampleofatimewhenyouusedgoodjudgmentandlogicinsolvingaproblem
CommuniCation sKillsy Tellusaboutthelastpresentationyouconductedy Tellusaboutatimewhenyoufacilitatedadiscussionthatgotofftrackmdashhowdidyouhandleit
y Tellmeaboutatimewhenyouhadtouseyourpresentationskillstoinfluencesomeonersquosopinion
y Describeatimewhenyouhadtouseyourwrittencommunicationskillstogetanimportantpointacross
Common Interview QuestionseduCationgoals
y Whathasbeenyourrolewithineachoftheextracurricularactivitiesthatyouparticipated
y Howdoyouthinkyouwilluseapplyyourdegreeinyournewjob
y Whataccomplishmentsareyoumostproudofy WehaveaverycompetitivecandidatepoolforourcompanySellmeonwhyyoushouldbeselected
y Howorwhydidyouchooseyourmajory IsyourgPAagoodreflectionofyourperformanceinschool
y Whattypeofpositionareyouinterestediny Whattypesofcampusactivitieshaveyouparticipatedin
teamworKgroup proJeCts y Tellmeofatimewhenyoudisagreedwithateammemberormanager
y Tellmeaboutatimewhenyourealizedinthemiddleofaprojectthatthingswerenotgoingasplannedmdashwhatdidyoudo
y Tellmeaboutasituationwhereyouknewyourboss(oranotherteammember)waswrongyouwererightandhowyoudealtwiththesituation
y Tellofatimewhenyouworkedwithacolleaguewhowasnotcompletinghishershareofthework
y Tellmeaboutatimewhenyouhadadisagreementwithateammemberorcoworker
strengths and weaKnessesy TellmeaboutatimewhenyoushowedpoorjudgmentHowdidyouresolvethissituation
y TellmeastoryofatimeyoudisappointedamanagerorteammemberWhatlessondidyoulearnfromtheexperience
y giveanexampleofhowyouhavebeenabletomotivateyourselftoactionwhenyoujustdidnrsquotfeellikedoingaparticulartask
INTE
RVIEW
INg
26 College of Business | Career Success Guide
Follow-UpFollowupafteraninterviewbysendingathankyoulettertothoseyouinterviewed with within 24 hours You can send a letter through the mail or byemailEmailisthebestwaytoensureitisreceivedinatimelymannerSending a thank you letter through the mail is more formal and appropriate
Applicantrsquos Current AddressCity State ZIP Code
Date of Writing
Ms Jane DoeTitleOrganizationStreet AddressCity State ZIP Code
Dear Ms Doe
1st Paragraph Express appreciation for opportunity mention location and date of interview or meeting make a positive statement about your interest in the organization
2nd Paragraph Emphasize a specific point which will make you stand out in the employerrsquos memory supply any additional information which was omitted from the interview
3rd Paragraph Close with additional appreciation make a positive statement about your qualifications for the position
Sincerely
(your name signed)Type your name
INTERVIEWI Ng
Integrity |Respect|Responsibility 27
Negotiating
CongratulationsAllofyourhardworkhaspaidoffandnowyouhaveajoboffer Here are a few tips when considering the offer
read itThefirststeptoapproachingajobofferistocarefullyreadallofthematerialsentThisincludestheemailtheformaloffer(typicallyaPDFattachedtotheemail)anyotherattachmentsandallrelevantlinksMakesureyouclearlyunderstandy Salary(orhourlywage)y Locationy Startdateandenddate(inthecaseofinternships)y Expensescoveredy Benefits(probablynotincludedinaninternshipoffer)y Contactsy Datetoacceptofferby
write BaCKThenextstepistosendanemailtoyourcontactthankingthemforextendingtheofferConfirmthatyouwillhavearesponseforthembeforethedateindicatedontheofferAtthispointifthereareanyunclearpointsontheofferdonrsquotbeafraidtoaskquestionsinyourresponse
salary negotiatingBeginthenegotiationprocessbyaskingifthejobofferisnegotiableIfyouhaveapreviouslyestablishedlineofcommunicationwithyourcontactthroughthephonegiveherhimacalltoaskhowmuchflexibilitythecompanyhastodiscusssalaryOnceyouhavedeterminedthatitcanbeadjustedthroughnegotiationsdoyourhomeworkHaveagoodsoundreasonfornegotiatingBelowaresomeoftheresourcesthatwillhelpyouestablishanappropriatesalaryrangey NACESalarySurveyTheNationalAssociationofCollegesandEmployers
(naceweborg)producesquarterlysurveysofentry-levelsalaryYoucanusetheNACESalaryCalculatortoestablishasalaryrangebasedonoccupationeducationandlocation
y BureauofLaborStatistics(blsgovblsblswagehtm)TheBLSproducessalarydataonastateregionalandnationallevel
aCCept or deCline the oFFerBynowyouhavethoroughlyreviewedtheofferandconsideredwhetheryoufitwithinthecompanyandthepositionRegardlessofwhetheryouareacceptingordecliningtheofferbesuretodosobothverballyandinwriting
INTE
RVIEW
INg
28 College of Business | Career Success Guide28 College of Business | Career Success Guide
BUSinESS EtiqUEttE
employers rate candidate skills - in order of importance
ability to communicateability to work in a team structureability to make decisions and solve problemsAbilitytoplanorganizeandprioritizeAbilitytoobtainandprocessinformationAbilitytoanalyzequantitativedataTechnical knowledge
Computer proficiency
Abilitytocreateandoreditwrittenreports
Abilitytoinfluenceothers
SourceJobOutlook2013NationalAssociationofCollegesandEmployers
Integrity |Respect|Responsibility 29
BUSinESS EtiqUEttEWhether you are in an interview responding to an email or talking on the phone it is importanttokeepallcommunicationmdashbothverbalandnon-verbalmdashprofessionalTherelaxed tone and correspondence used with friends is not the same as professional communicationatworkorwithbusinessprofessionalsHerearesometipsmakesureyourcommunicationmeetstheprofessionalstandard
Professional Communication
emailing1 include a clear and brief subject line
YoudonrsquotwanttomaketheotherpersonguesswhatyourmessageisaboutThesubjectlineisoftenthedecidingfactorwhetheremailgetsreadordiscardedMakesureyoursubjectlineisclearconciseanddirect
2 always re-read before sendingMakesureyouproofreadyouremailsbeforesendingthemeliminatinganyerrorsthatyourmessagemaycontainandcheckingthetoneoftheemailYouwanttogiveagoodimpressionwhileclearlycommunicatingtheintentofthemessage
3 use a professional email addressIfyouwanttobetakenseriouslyuseanemailaddressappropriateforthejoborpositionWhatmayseemlikeafunnyaddresstoyouandyourfriendsislikelyinappropriatefortheworkplaceandwillbelookeddownuponbypotentialemployers
ETIQ
UETT
Enon-verBal CommuniCation Youmayhaveperfectedyouranswerstointerviewquestionsbutmuchofthefirstimpressionyoumakewillbebasedonnon-verbalcommunicationy Makeeyecontactwiththeinterviewery Afirmhandshakewillexudeconfidenceandcapabilityy Situpstraightwithfeeteitherflatonthefloororanklescrossedy Leanforwardslightlytoappearinterestedandengagedy Relaxyourshouldersy Smileandnodwhilelisteningy Donrsquotcrossyourarmsy Ifyouneedtodosomethingwithyourhandsinterlockyourfingersandholdthem
looselyinyourlaporholdapenandanotepady Donrsquotfidgetoruseexcessiveaggressivegestures
phone Calls and voiCemail1 identify yourself quickly Youdonrsquot
wanttoleavetheotherpersonguessingwhoitisStateyournameandwhereyouarecallingfromtogivecontextforthephonecall
2 have an appropriate voicemailYourvoicemailshouldbeeasytounderstandandappropriateforallcallersStateyourfullnameandphonenumberwithabriefmessageThismayoftenbesomeonersquosfirstimpressionofyousomakeitprofessional
3 Be preparedHaveanotepadandpenreadyfornotesorphonenumbersyoumightneedtojotdownAlsobereadytoaskquestionstoavoidawkwardsilencesinthecallWhencallingoutmakesureyouusedirectcommunicationsothepointofthecallisquicklyunderstood
4 slow downSinceinterviewersareareunabletoreadyourfacialexpressionsandbodylanguageitisimportanttoslowdownyourvocalratetoallowthemtounderstandexactlywhatyouaresayingYouwillalsosoundmoreconfidentandprofessional
5 practice ending your phone callEndingaphonecallcanbeawkwardsopracticehavingaconcisegoodbyeItissuggestedthatyouthanktheinterviewersfortheirtimeandsummarizeanyactionsyouwilltakeafterthecallTrynottoprolongyourgoodbye
4 mind your mannersRemembertherulesyouweretaughtwhenyouwereyoungersuchassayingpleaseandthankyouUsingthesewordsinyouremailswillmakeyousoundmoreprofessionalandrespectfulAddresseveryoneusingthepropertitlesuchasMrMsorDrAtitleisasignofrespectandshouldbeuseduntilyouareotherwiseinstructed
5 respond in a timely manner Respondingwithin24hoursisconsideredproperetiquetteevenifyoujustreplytoacknowledgetheemailandwillgetbacktothemlaterThisshowsyouhavereadtheemailandarebeingproactive
6 avoid using exclamation points WhenwritingaprofessionalemaildpnotoveruseexclamationmarksandboldedwordsWriteyouremailasifyouwerewritingaformallettertosomeoneanduseexclamatorylanguageandsymbolssparinglyEmoticonsorsmileyfacesareneveracceptableinprofessionalemailsLeavethoseforfriendlycommunicationonFacebookortextmessageswithfriendsandfamily
30 College of Business | Career Success Guide
Networking
tips For networKing suCCess1 play the student cardAlumniandothercontactsaremorelikelytowanttohelpyouwhileyoursquorestillastudentIfyouwantto
pickthebrainofsomeonewhoworksintheindustryorrequestaninformationalinterviewnowisthetimetodoitgrowtheserelationshipswhiletherersquosnopressuresothosecontactswillwanttohelpyouwhenyoutransitiontotheworkworld
2 use your friendsrsquo parents as resourcesTheyrsquovegotdecadesofexperienceandareprobablywillingtosharetheirexpertisewithyoumdashandmaybeeventheircontactsStudentstendtooverlooktheirparentsrsquofriendswhenitcomestonetworkingbutparentsareoftenwellconnectedorknowpeoplewhoareAlsolooktorelativesandfamilyfriends
3 get out of the bubbleYoucangetaheadbynetworkingoffcampusLeveragetheCareerSuccessCenterrsquosoff-campusnetworkingopportunitiesCheckoutconferencesinyourfieldoryourlocalChamberofCommerce
4 use linkedinDonrsquotavoidusingLinkedInuntilaftercollegeUseitnowtotrackthenetworkyoursquorebuildingLinkedInrecentlylaunchednewoptionsforstudentsthatmakeiteasytounderstandthisnetworkThereisevenatooltofindalumnifromyouruniversity
5 use twitter strategicallyWhileLinkedInistheprofessionalsocialnetworkTwittercanbeevenmoreusefulforconnectingwithpeopleyouwanttoknowMakealistofpeopleinyourindustrywhoyoulookuptoandusethenetworkstrategicallytoconnectwiththemLikeLinkedInTwittercanhelpyoutakethesestrategiestothenextlevelbecauseitprovidesanopportunitytokeepintouchwiththenetworkyoursquorebuilding
6 get an internshipThisisthemostobviousoptionbutitcanrsquotbeoverstatedThevalueofaninternshipistremendousbothintermsofskillsandcontactsEmployersoftenhirefull-timeworkersfromtheirinternshippoolwhichmeanshavinganinternshipputsyouaheadofotherjobseekersInadditiontogivingyoureal-lifeexperiencetoputonyourreacutesumeacuteaninternshipputsyouineyesightofpeoplewhoworkinyourfieldofchoiceandtheyaremorelikelytothinkofyouwhenjobopportunitiesarise
ETIQUETTE
OneofthebestwaysoffindingajobistonetworkNetworkingisasuccessfultechniqueinfindingyourfirstinternshiporjoborthroughoutyourentirecareerYoumaynotrealizeitbutyoualready have a network Faculty family and friends may not have a jobforyoubuttheymayknowsomeonewhodoesorhaveusefulinformationaboutacompanyforwhichyouwouldliketoworkNetworkingcanhelpyou
y Learnaboutjobsthatarenotpubliclyadvertised y Learnaboutanemployerrsquoscultureandexpectations y Sharejobleads y Gather information to help you decide if a career is right for you
Integrity |Respect|Responsibility 31
Elevator PitchIfyoursquorelookingforajoboneofthefirsttasksonyourto-dolistshouldbecraftinganidealldquoelevatorpitchrdquoItrsquosthe30-secondspeechthat summarizes who you are what you do and why you are the perfectcandidateYoushouldbeabletogiveyourelevatorpitchatanytimefromajobinterviewtoacocktailpartyconversation
putting together your elevator pitChy Aquickintroduction(namecollegemajor)y Whatareyourcareergoalsy Experience(relevanttoyourgoals)y Whatcanyouoffer(skillsandhowyouwouldbenefitanorganization)
tipsy Keepitshortandsimpley Maintaineyecontacty Haveafirmhandshaketosignalconfidencey Researchthecompanyyoutalkwithy Smilemdashshowyourenthusiasmy Practicepracticepractice
intro
goals
experience
fit
ETIQ
UETT
EImpact Your Future
Complete your reacutesumeacute with a graduate business degree Learn from globally conscious business leaders and renowned faculty Gain career confidence through experiential learning Become part of a distinguished business and alumni community
businessoregonstateedumba 541-737-5510 OSUmBaoregonstateedu
Our Oregon State MBA alumni are leaders thoughtout the stateJoin them
32 College of Business | Career Success Guide
More and more recruiters and employers are using LinkedIntofindandhiretalentMakesureyourLinkedInprofile represents you and sends the right message to yournetworkandpotentialemployers
y Completely fill out your profileandusekeywordssootherscansearchandfindyoueasilyUseaprofessionalorprofessional-qualityheadshotofyoudressedinbusinessattire
y Connect with everyoneConnectwithclassmatesprofessorsfacultypastemployersfamilyfamilyfriendsandmoreYouneverknowhowthoseconnectionswillpayoffFollowcompaniesyouareinterestedinorintheindustriesyouwanttoworkinJoingroupsaswell
y ask for recommendationsTakeadvantageoftheconnectionsyoursquovealreadymadeandaskiftheywillrecommendyouonLinkedIn
y interact with your network SendcommentsoffercongratulationsandldquolikerdquothingssopeopleknowyoursquoreactiveAlsointroducepeopleifyouthinktheyshouldbeconnectedmdashthatmayhelpyouinthefuture
y take advantage of new resources Youcanlistprojectshonorsorganizationsandcoursesyouhavetakensothatyoucanincludeallrelevantexperience
y Find people to network with FindalumniwhoworkinthefieldsandareasyouwanttoworkinReachoutandaskforaninformationalinterview
ETIQUETTE
Integrity |Respect|Responsibility 33
Professional attire is usually classifiedaseitherbusinessprofessionalorbusinesscasualInmostsituationsitisbesttoerr on the side of caution and dressbusinessprofessionalbutbesuretoresearchthecompanyyoursquollbespeakingwithtoknowifsomethingdifferentisexpectedIfyou are interviewing for a creative position in fields such as graphic or apparel design you may have more freedom to dress fashion-forward Researchthecorporatecultureandexpectationsbeforedeciding
Professional Dress
menBusiness professional Formenbusinessprofessionaldressmeansafullsuitbutton-upshirtandtieThesuitshouldbecomprisedofmatchingjacketandslacksThejacketsleevesshouldendatyourwristandthejacketshouldbelongenoughtocoveryourbottomTheshirtshouldbefittedandaplaincoloredorsimplepatternedtieshouldbewornandtiedsoitendsatthecenterofyourbeltShoesshouldbedarkleatherandshouldmatchyourbeltDonotwearacasualbeltwithabusinesssuitDresssocksshouldbeworninacolorthatmatchesthesuitandshouldextendoveryourcalfsoskindoesnotshowwhenyousitdownHairandfacialhairshouldbecleanandwellgroomedJewelryshouldconsistonlyofawatchandsimplerings(suchasaweddingbandorclassring)Removepiercingsandanyotherjewelry
Business CasualBusinesscasualdressincludesslacksorkhakipantsAsuitjacketisnotrequiredbutasportjacketmaybewornDependingonthecompanybusinesscasualmaybeanicebutton-upshirtwithorwithoutatieoralightsweaterApoloshirtissometimesconsideredbusinesscasualWearloafersorleathershoesandalwayswearmatchingsocks(notathleticsocks)Hairandfacialhairshouldbecleanandwell-groomed
womenBusiness professional BusinessprofessionaldressforwomenincludesafullsuitmdashajacketwitheitherslacksoramatchingskirtAskirtshouldbenohigherthananinchaboveyourkneeOverallthesuitshouldbetailoredtoyourbodywithoutbeingtootightUnderneathyourjacketwearabutton-upshirtinaneutralcolorShoesshouldbeclosed-toeinadarkcolortomatchyoursuitHairshouldbecleanandstyledandmakeupshouldbesubtleandneutral
Business CasualBusinesscasualdressismorerelaxedthanbusinessprofessionalSlacksoraskirtarerequiredbutasuitjacketisnotnecessaryCardigansandblousescanbewornontheirownandcanbemorecolorfulthanthesuggestedbusinessattire
ETIQ
UETT
E
34 College of Business | Career Success Guide
Career Success Center (CSC) Events The Career Success Center holds a variety of events throughout the year to help students with their career search and professional development Check theCSCwebsiteatbusinessoregonstateeducareersformoreinformationaboutthedatesandlocationsofevents
inFormation sessions TheCSCworkswithcompaniesinavarietyofindustriestoholdinformationsessionsEachsessionincludesanin-depthdiscussionaboutthecompanyanddifferentcareerpathsavailableandmayoffertheopportunitytomeetrecruitersorleadersafterward
proFessional development worKshopsProfessionaldevelopmentworkshopsthroughouttheacademicyearfeaturereacutesumeacutewritingcoverlettersjobsearchstrategyLinkedInpersonalbrandingandinterviewingskillsTheseworkshopsareagreatwaytohelpyouprepareforyourcareersearch
Career Fairs and hospitality suite CareerfairsareheldeachtermattheCH2MHILLAlumniCenterTheseeventsallowstudentstomeetandnetworkwithmorethan100companiesandlearnaboutinternshipandjobopportunitiesAfterthefairstheCareerSuccessCenterpartnerswithOSUAthleticstohostahospitalitysuitewhererecruiterscanmeetwithbusinessundergraduatesMBAstudentsandstudent-athletesinamoreinformalatmosphereTheeventissimilartoacocktailreceptionwhereyoucannetworkone-on-one
moCK interviews MockinterviewsprovidestudentsanopportunitytopracticeinterviewingtechniqueswithrealcompaniesandhaveaprofessionalreviewoftheirreacutesumeacuteSomeemployersusemockinterviewstorecruitstudentsandemployersreceivethereacutesumeacutesofallstudentswhoparticipateMockinterviewsareheldoncepertermintheacademicyear
Business roundtaBle (Brt) TheBusinessRoundtablemeetsquarterlyinthePortlandareafornetworkingandapresentationbyOregonStatealumniaboutbusinesstopicsMembersoftheBRTmentorbusinessstudentswhoattendTheseeventsmayalsobeheldinSeattleandCorvallis
Bis meet the Firms night (winter term)ThiseventisacareerfairforBISmajorsStudentsshouldattendtolearnmoreaboutinternshipandjobopportunitieswithvariouscompaniesMeettheFirmsalsogivesstudentsachancetoexpandtheirnetworkandlearnaboutpossiblecareerpaths
FinanCe speed dating (Fall term)Thegoalofthiseventistoinformstudentsenteringthefinanceprogramaboutthevarietyofcareerpathsandopportunitiesavailable
sophomore Boot CampTohelppreparesophomoresfortheirinternshipsearchestheSophomoreBootCampisafulldayofcareerexplorationandsearchpreparationItincludesanetworkingopportunityandlunchwithamotivationalspeakerThedayconcludeswithmini-classesoninternshipsearchpreparationincludingreacutesumeacutescoverletterssocialmediabrandingandinterviewingtechniques
aCCounting meet the FirmsThiseventisacareerfairforaccountingstudentsfeaturingpublicaccountingfirmsprivateindustrycompaniesandgovernmentagenciesthatrecruitaccountingmajorsItisheldduringthesecondweekoffallterm
Integrity |Respect|Responsibility 35
Corporate Partners
College of BusinessCollege of Business Career Success Center102 Austin HallcscbusoregonstateeduPhone 541-737-8957 businessoregonstateeducareers Career Guide
OSU_BIZ_JOBSfacebookcomOSUBIZJOBSBIZ_JOBSOSU OSU_BIZ_JOBS OSU_BIZ_JOBS
integrity
respect
responsibility
September 2014
Integrity |Respect|Responsibility 19
step 4 designing
IncorporatethebasicprinciplesandelementsofdesignwhencreatingyourpagelayoutsConsidertheruleofthirds(thirdblankspacethirdtextthirdvisual)
CreatingabrandmarkAbrandmarkisavisualpresentationofyouasyourownbrandThiscanbeasymbollogoiconorrepetitivevisualelementthatispresentedthroughoutyourportfolioBybrandingyourselfyouarecreatingaperceptionaboutwhoyouareandthequalityofworkyoucanproduceBesureyourbrandmarkisvisibleoneverypageandeachpagerepresentsaclearconsistentbrandidentity
REMEMBERYourportfoliodesignshouldbeconsistentwithyourbrandpackage(whichincludesyourreacutesumeacutecoverletterbusinesscardandwebportfolio)Thegoalistohaveaconsistentbrandidentityinallyourwork
step 5 printing
TimetoprintandputitalltogetherOnceyourportfolioiscompletebesuretopracticehandlingitandpresentingyourpages(especiallyifyouchosethelargerportfoliocase)
AnadditionalstepistocreatealeavebehindportfolioforemployersForexamplean85X11rdquoreprintofyourpagesthatareboundtogethercanbeleftbehindwithemployersYoucanalsosaveyourworkonaCDandleaveitbehindMorecommonlyyoucandirectemployerstoyourwebportfolio
PrintingisavailableatOSUStudentMulti-MediaServices(theyscanandprintstudentportfoliopagesfreeofcharge)CorvallisCustomorFedExPortfoliocasescanbepurchasedatportfolios-and-art-casescomorfromotheronlinesources AP
PLYINg
KNOWYOURAUDIENCEThegoalofyourportfolioistoshowyouFITwithintheorganizationyouaretargetingIfthecompanyyouaretargetingisknowntobeinnovativetrendyandfashion-forwardyourportfoliostyleshouldalsobeIfthecompanyismoretraditionalandformalyourportfoliostyleshouldreflectthesamestyle
20 College of Business | Career Success Guide
Cover Letter
Your Street AddressCity State ZIP
Date
First and Last Name of PersonTitleCompanyStreet AddressCity State ZIP
Dear MrMs Last Name
Opening paragraph In the first paragraph state the reason for the letter the specific position you are applying for and indicate how you heard about the position
Second (and possibly third) paragraph Use the next one to two paragraphs to explain why you are interested in the position and the company Use specific examples to show how you are qualified for the position If you have had relevant work experience point out the specific achievements or unique qualifications from those roles If you have experience in your academic classes such as class projects use those examples as well
Closing paragraph The last paragraph should include your desire to personally interview for the position You should also refer the reader to your reacutesumeacute which summarizes your experience and qualifications Close your letter with a statement that will encourage the company to respond
Sincerely
Your Signature
Your NameEnclosure
tips1 CustomizeMakesureeachcoverletteristailoredspecificallytothepositionyouareapplyingfor
2 Be positive TelltheemployerabouttheexperiencesyouhavethatmatchtherequiredqualificationsforthejobDonothighlightqualificationsyoudonothave
3 Be conciseThisisnevertobelongerthanonepage
4 Be honest Donotembellishyouraccomplishmentsskillsorqualifications
5 FormatMakesurethatthefontstylesizeandcolorareuniformforpresentation
6 proofread ThecoverletterisoftenthefirstsampleofyourwritingthatanemployerseesMakesurethatyouproofreadforspellinggrammaticalandpunctuationerrors
APPLYI Ng
The purpose of a cover letter is to introduce yourself and show how your backgroundfitstheparticularpositionandoremployeryouareapplyingtoItprovidesanopportunitytoexpandonpointsfromyourreacutesumeacutethatyoufeelareespeciallynoteworthyorspecifictothejobdescriptionThisisalsowhereyoushouldexplainanythingodd(gapsintimelinelowerGPAetc)
Integrity |Respect|Responsibility 21
AreferencesheetisusedtosharealistofpeoplewhocanelaborateonyourexperienceandskillstopotentialemployersReferencesarenotpartofyourreacutesumeacuteThisisaseparatedocumentPeopletoconsiderhavingonthislistcaninclude
y Pastemployers(bosses)y Professorsy Advisors
a Few things to notey Usethesameheadingasinyourreacutesumeacutey Keepthelistto3-4individualstotaly Theindividualsshouldknowenoughaboutyoutobeabletospeaktoyourcharactery Youshouldchoosethosewhowillpositivelyreflectyourskillsandabilitiesy Askpeoplepermissiontobeareferencepriortoaddingthemtoyourlisty Donotusefriendsorfamilymembersuseonlyprofessionalreferences
References
Your NameAddressPhone numberEmailLinkedIn Address
References
NameJob TitleCompanyAddressPhone numberEmail address
NameJob TitleCompanyAddressPhone numberEmail address
NameJob TitleCompanyAddressPhone numberEmail address
APPL
YINg
22 College of Business | Career Success Guide
Follow up with interviewer(s) send a thank you letter that restates your skills and interest in the company within 24 hours of the interview
intErviEWinGresearch the employer to prepare for your interviewa Current newsb employer initiativesc position you are applying ford Company strengths weaknesses opportunities
and threats (swot analysis)
prepare five or more stories using the star method (see page 24)
make a great impression Be on time dress professionally make eye contact give a firm handshake be positive confident and listen to what the representatives have to say
always ask questions about the employer and position make sure you are not asking about things easily found on their website again do your research also avoid asking about salary and benefits
Integrity |Respect|Responsibility 23
traditional interview Thistypeofinterviewincludesbroad-basedquestionstoseeifthecandidatehastheskillstoperformthejobandtodeterminewhetherornottheyareafitforthecompanyBepreparedtoanswertraditionalinterviewquestionsinastraightforwardmanner
y Whydidyouchooseyourmajory Tellmeaboutyourself(keepthisto2-3minutes)y Whatareyourstrengthsandweaknessesy Whydoyouwanttoworkhere
Behavioral interview
BehavioralinterviewsarebasedontheideathatpastbehavioristhebestindicatoroffutureperformanceManycompaniestodayusethistypeofinterviewQuestionsforbehavioralinterviewsusuallystartwithldquoTellmeaboutatimewhenrdquoWhenansweringandpreparingfortheseinterviewsfollowtheSTARformatonpage24
Case interview CaseinterviewsaretypicallyusedbyconsultingcompaniesinvariousindustriesaswellasbankingandfinancialfirmsThisspecifictypeofinterviewisleveragedtotestthecandidatersquosanalyticalcommunicationproblemsolvingandadaptabilityskillsetsTypesofcaseinterviewsincludewrittencasesbusinesscasesandbrainteasers
phone interviewAphoneinterviewisusuallythefirstinterviewmanycompaniesuseasascreeningprocessforcandidates Hereareafewtips
y UsealandlinewhenpossibleIfyouuseacellphonemakesureyouareinaquietareawithgoodreception
y Providedetailedandspecificanswersjustasyouwouldinpersony Beprepared
video interviewIfyouareinterviewingwithacompanyandareunabletotraveltothesiteavideointerviewmaybearranged
y Dressprofessionallyasyouwouldforanon-siteinterviewy PracticebyrecordingyourselforutilizetheCSCresourcesy Chooseaquietareatointerviewwhereyouwillnotbedisruptedy giveyourselfplentyoftimetosetupequipmentsothatyouarereadytogoatinterviewtime
y Whenspeakingfocusyoureyesonthevideocameranotonyourscreensothatyouappeartomakeeyecontactwiththeinterviewer
inFormational interview Readaboutinformationalinterviewsonpage7
Types of Interviews
INTE
RVIEW
INg
SuccessfullymanaginganinterviewiskeytogettinganyjobTheinterviewprovidesemployerswithanopportunitytogettoknowyourpersonalityandtocloselyexamineyourverbalcommunicationskillsWhatyousaymdashandhowyousayitmdashiscriticaltoanemployerrsquosassessmentofyourldquofitrdquowithacompanyNonverbalbehaviorduringinterviewsisalsoaformofcommunicationAninterviewisanaturallyanxietyproducingsituationInordertodoyourbestmakesureyouprepare and practice Below are several different types of interviews you may experience
24 College of Business | Career Success Guide
Behavioral interview example ldquoDescribeatimewhenyouhadtosolveaproblemrdquo
STAR Method
SitUatiOnDescribethesettinginwhichyourexampletakesplaceWhatwasthesituationWhatwereyoudoingWhowereyouworkingwithWhatwereyouworkingon
Answer ldquoDuring my role as an intern at Company X I was responsible for managing all of the details for events and supervised a group of five for hosting eventsrdquo
taSKExplaintheldquoproblemrdquoandwhatyouneededtoaddressWhatwasthegoalyouwerestrivingforOrtheproblemyouweretryingtosolve
Answer ldquoAfter reviewing past reports I found that event attendance had dropped by 20 over the past few years I wanted to make sure that we brought attendance back uprdquo
aCtiOnTalkthroughthespecificstepsthatyoutookinordertoaddressthetaskathandDemonstrateandmentionskillsthatyouutilizedWhatdidyoudotoresolvetheproblemorreachyourgoal
answer ldquoFirst i collected feedback from past attendees and vendors by sending out a survey i used this to design a new approach that would be more effective in promoting our eventrdquo
rESULtExplainhowyouractionscontributedtotheoverallresultHowdidthestoryendWhatdidyoulearnfromthisexperienceIncludeconcretequantifiabledatatoprovidespecificdetailsinyourresponse
Answer ldquoThe company was able to use the new plan to host a new event By utilizing my strategies we raised attendance by 30 in the first year I learned that it is important to continually adapt strategies to increase participationrdquo
INTERVIEWI Ng
Integrity |Respect|Responsibility 25
leadershipy givemeanexampleofatimewhenyousuccessfullymotivatedotherpeopleunderchallengingcircumstances
y Describeasituationwhereyouusedpersuasiontosuccessfullyconvincesomeonetoseethingsyourway
y givemeaspecificexampleofsomethingyoudidthathelpedbuildenthusiasminothers
Commitment to tasKy Tellmeaboutatimewhenyoufailedtoachievethestatedobjectivegoalinaworkoreducationalsituation
y Tellmeaboutatimewhenyoucompletedaprojectwithminimaldirection
y givemeanexampleofanimportantgoalyouhadtosetandtellmeaboutyourprogressinreachingthatgoal
y Tellmeaboutatimewhenyouhadtogoaboveandbeyondthecallofdutyinordertogetajobdone
proBlem solvingy Tellmeaboutatimewhenyoumadeadecisionanditendedupbeingadisaster
y giveanexampleofatimewhenyouhadtoberelativelyquickincomingtoadecision
y givemeanexampleofatimewhenyouusedyourfact-findingskillstosolveaproblem
y givemeaspecificexampleofatimewhenyouusedgoodjudgmentandlogicinsolvingaproblem
CommuniCation sKillsy Tellusaboutthelastpresentationyouconductedy Tellusaboutatimewhenyoufacilitatedadiscussionthatgotofftrackmdashhowdidyouhandleit
y Tellmeaboutatimewhenyouhadtouseyourpresentationskillstoinfluencesomeonersquosopinion
y Describeatimewhenyouhadtouseyourwrittencommunicationskillstogetanimportantpointacross
Common Interview QuestionseduCationgoals
y Whathasbeenyourrolewithineachoftheextracurricularactivitiesthatyouparticipated
y Howdoyouthinkyouwilluseapplyyourdegreeinyournewjob
y Whataccomplishmentsareyoumostproudofy WehaveaverycompetitivecandidatepoolforourcompanySellmeonwhyyoushouldbeselected
y Howorwhydidyouchooseyourmajory IsyourgPAagoodreflectionofyourperformanceinschool
y Whattypeofpositionareyouinterestediny Whattypesofcampusactivitieshaveyouparticipatedin
teamworKgroup proJeCts y Tellmeofatimewhenyoudisagreedwithateammemberormanager
y Tellmeaboutatimewhenyourealizedinthemiddleofaprojectthatthingswerenotgoingasplannedmdashwhatdidyoudo
y Tellmeaboutasituationwhereyouknewyourboss(oranotherteammember)waswrongyouwererightandhowyoudealtwiththesituation
y Tellofatimewhenyouworkedwithacolleaguewhowasnotcompletinghishershareofthework
y Tellmeaboutatimewhenyouhadadisagreementwithateammemberorcoworker
strengths and weaKnessesy TellmeaboutatimewhenyoushowedpoorjudgmentHowdidyouresolvethissituation
y TellmeastoryofatimeyoudisappointedamanagerorteammemberWhatlessondidyoulearnfromtheexperience
y giveanexampleofhowyouhavebeenabletomotivateyourselftoactionwhenyoujustdidnrsquotfeellikedoingaparticulartask
INTE
RVIEW
INg
26 College of Business | Career Success Guide
Follow-UpFollowupafteraninterviewbysendingathankyoulettertothoseyouinterviewed with within 24 hours You can send a letter through the mail or byemailEmailisthebestwaytoensureitisreceivedinatimelymannerSending a thank you letter through the mail is more formal and appropriate
Applicantrsquos Current AddressCity State ZIP Code
Date of Writing
Ms Jane DoeTitleOrganizationStreet AddressCity State ZIP Code
Dear Ms Doe
1st Paragraph Express appreciation for opportunity mention location and date of interview or meeting make a positive statement about your interest in the organization
2nd Paragraph Emphasize a specific point which will make you stand out in the employerrsquos memory supply any additional information which was omitted from the interview
3rd Paragraph Close with additional appreciation make a positive statement about your qualifications for the position
Sincerely
(your name signed)Type your name
INTERVIEWI Ng
Integrity |Respect|Responsibility 27
Negotiating
CongratulationsAllofyourhardworkhaspaidoffandnowyouhaveajoboffer Here are a few tips when considering the offer
read itThefirststeptoapproachingajobofferistocarefullyreadallofthematerialsentThisincludestheemailtheformaloffer(typicallyaPDFattachedtotheemail)anyotherattachmentsandallrelevantlinksMakesureyouclearlyunderstandy Salary(orhourlywage)y Locationy Startdateandenddate(inthecaseofinternships)y Expensescoveredy Benefits(probablynotincludedinaninternshipoffer)y Contactsy Datetoacceptofferby
write BaCKThenextstepistosendanemailtoyourcontactthankingthemforextendingtheofferConfirmthatyouwillhavearesponseforthembeforethedateindicatedontheofferAtthispointifthereareanyunclearpointsontheofferdonrsquotbeafraidtoaskquestionsinyourresponse
salary negotiatingBeginthenegotiationprocessbyaskingifthejobofferisnegotiableIfyouhaveapreviouslyestablishedlineofcommunicationwithyourcontactthroughthephonegiveherhimacalltoaskhowmuchflexibilitythecompanyhastodiscusssalaryOnceyouhavedeterminedthatitcanbeadjustedthroughnegotiationsdoyourhomeworkHaveagoodsoundreasonfornegotiatingBelowaresomeoftheresourcesthatwillhelpyouestablishanappropriatesalaryrangey NACESalarySurveyTheNationalAssociationofCollegesandEmployers
(naceweborg)producesquarterlysurveysofentry-levelsalaryYoucanusetheNACESalaryCalculatortoestablishasalaryrangebasedonoccupationeducationandlocation
y BureauofLaborStatistics(blsgovblsblswagehtm)TheBLSproducessalarydataonastateregionalandnationallevel
aCCept or deCline the oFFerBynowyouhavethoroughlyreviewedtheofferandconsideredwhetheryoufitwithinthecompanyandthepositionRegardlessofwhetheryouareacceptingordecliningtheofferbesuretodosobothverballyandinwriting
INTE
RVIEW
INg
28 College of Business | Career Success Guide28 College of Business | Career Success Guide
BUSinESS EtiqUEttE
employers rate candidate skills - in order of importance
ability to communicateability to work in a team structureability to make decisions and solve problemsAbilitytoplanorganizeandprioritizeAbilitytoobtainandprocessinformationAbilitytoanalyzequantitativedataTechnical knowledge
Computer proficiency
Abilitytocreateandoreditwrittenreports
Abilitytoinfluenceothers
SourceJobOutlook2013NationalAssociationofCollegesandEmployers
Integrity |Respect|Responsibility 29
BUSinESS EtiqUEttEWhether you are in an interview responding to an email or talking on the phone it is importanttokeepallcommunicationmdashbothverbalandnon-verbalmdashprofessionalTherelaxed tone and correspondence used with friends is not the same as professional communicationatworkorwithbusinessprofessionalsHerearesometipsmakesureyourcommunicationmeetstheprofessionalstandard
Professional Communication
emailing1 include a clear and brief subject line
YoudonrsquotwanttomaketheotherpersonguesswhatyourmessageisaboutThesubjectlineisoftenthedecidingfactorwhetheremailgetsreadordiscardedMakesureyoursubjectlineisclearconciseanddirect
2 always re-read before sendingMakesureyouproofreadyouremailsbeforesendingthemeliminatinganyerrorsthatyourmessagemaycontainandcheckingthetoneoftheemailYouwanttogiveagoodimpressionwhileclearlycommunicatingtheintentofthemessage
3 use a professional email addressIfyouwanttobetakenseriouslyuseanemailaddressappropriateforthejoborpositionWhatmayseemlikeafunnyaddresstoyouandyourfriendsislikelyinappropriatefortheworkplaceandwillbelookeddownuponbypotentialemployers
ETIQ
UETT
Enon-verBal CommuniCation Youmayhaveperfectedyouranswerstointerviewquestionsbutmuchofthefirstimpressionyoumakewillbebasedonnon-verbalcommunicationy Makeeyecontactwiththeinterviewery Afirmhandshakewillexudeconfidenceandcapabilityy Situpstraightwithfeeteitherflatonthefloororanklescrossedy Leanforwardslightlytoappearinterestedandengagedy Relaxyourshouldersy Smileandnodwhilelisteningy Donrsquotcrossyourarmsy Ifyouneedtodosomethingwithyourhandsinterlockyourfingersandholdthem
looselyinyourlaporholdapenandanotepady Donrsquotfidgetoruseexcessiveaggressivegestures
phone Calls and voiCemail1 identify yourself quickly Youdonrsquot
wanttoleavetheotherpersonguessingwhoitisStateyournameandwhereyouarecallingfromtogivecontextforthephonecall
2 have an appropriate voicemailYourvoicemailshouldbeeasytounderstandandappropriateforallcallersStateyourfullnameandphonenumberwithabriefmessageThismayoftenbesomeonersquosfirstimpressionofyousomakeitprofessional
3 Be preparedHaveanotepadandpenreadyfornotesorphonenumbersyoumightneedtojotdownAlsobereadytoaskquestionstoavoidawkwardsilencesinthecallWhencallingoutmakesureyouusedirectcommunicationsothepointofthecallisquicklyunderstood
4 slow downSinceinterviewersareareunabletoreadyourfacialexpressionsandbodylanguageitisimportanttoslowdownyourvocalratetoallowthemtounderstandexactlywhatyouaresayingYouwillalsosoundmoreconfidentandprofessional
5 practice ending your phone callEndingaphonecallcanbeawkwardsopracticehavingaconcisegoodbyeItissuggestedthatyouthanktheinterviewersfortheirtimeandsummarizeanyactionsyouwilltakeafterthecallTrynottoprolongyourgoodbye
4 mind your mannersRemembertherulesyouweretaughtwhenyouwereyoungersuchassayingpleaseandthankyouUsingthesewordsinyouremailswillmakeyousoundmoreprofessionalandrespectfulAddresseveryoneusingthepropertitlesuchasMrMsorDrAtitleisasignofrespectandshouldbeuseduntilyouareotherwiseinstructed
5 respond in a timely manner Respondingwithin24hoursisconsideredproperetiquetteevenifyoujustreplytoacknowledgetheemailandwillgetbacktothemlaterThisshowsyouhavereadtheemailandarebeingproactive
6 avoid using exclamation points WhenwritingaprofessionalemaildpnotoveruseexclamationmarksandboldedwordsWriteyouremailasifyouwerewritingaformallettertosomeoneanduseexclamatorylanguageandsymbolssparinglyEmoticonsorsmileyfacesareneveracceptableinprofessionalemailsLeavethoseforfriendlycommunicationonFacebookortextmessageswithfriendsandfamily
30 College of Business | Career Success Guide
Networking
tips For networKing suCCess1 play the student cardAlumniandothercontactsaremorelikelytowanttohelpyouwhileyoursquorestillastudentIfyouwantto
pickthebrainofsomeonewhoworksintheindustryorrequestaninformationalinterviewnowisthetimetodoitgrowtheserelationshipswhiletherersquosnopressuresothosecontactswillwanttohelpyouwhenyoutransitiontotheworkworld
2 use your friendsrsquo parents as resourcesTheyrsquovegotdecadesofexperienceandareprobablywillingtosharetheirexpertisewithyoumdashandmaybeeventheircontactsStudentstendtooverlooktheirparentsrsquofriendswhenitcomestonetworkingbutparentsareoftenwellconnectedorknowpeoplewhoareAlsolooktorelativesandfamilyfriends
3 get out of the bubbleYoucangetaheadbynetworkingoffcampusLeveragetheCareerSuccessCenterrsquosoff-campusnetworkingopportunitiesCheckoutconferencesinyourfieldoryourlocalChamberofCommerce
4 use linkedinDonrsquotavoidusingLinkedInuntilaftercollegeUseitnowtotrackthenetworkyoursquorebuildingLinkedInrecentlylaunchednewoptionsforstudentsthatmakeiteasytounderstandthisnetworkThereisevenatooltofindalumnifromyouruniversity
5 use twitter strategicallyWhileLinkedInistheprofessionalsocialnetworkTwittercanbeevenmoreusefulforconnectingwithpeopleyouwanttoknowMakealistofpeopleinyourindustrywhoyoulookuptoandusethenetworkstrategicallytoconnectwiththemLikeLinkedInTwittercanhelpyoutakethesestrategiestothenextlevelbecauseitprovidesanopportunitytokeepintouchwiththenetworkyoursquorebuilding
6 get an internshipThisisthemostobviousoptionbutitcanrsquotbeoverstatedThevalueofaninternshipistremendousbothintermsofskillsandcontactsEmployersoftenhirefull-timeworkersfromtheirinternshippoolwhichmeanshavinganinternshipputsyouaheadofotherjobseekersInadditiontogivingyoureal-lifeexperiencetoputonyourreacutesumeacuteaninternshipputsyouineyesightofpeoplewhoworkinyourfieldofchoiceandtheyaremorelikelytothinkofyouwhenjobopportunitiesarise
ETIQUETTE
OneofthebestwaysoffindingajobistonetworkNetworkingisasuccessfultechniqueinfindingyourfirstinternshiporjoborthroughoutyourentirecareerYoumaynotrealizeitbutyoualready have a network Faculty family and friends may not have a jobforyoubuttheymayknowsomeonewhodoesorhaveusefulinformationaboutacompanyforwhichyouwouldliketoworkNetworkingcanhelpyou
y Learnaboutjobsthatarenotpubliclyadvertised y Learnaboutanemployerrsquoscultureandexpectations y Sharejobleads y Gather information to help you decide if a career is right for you
Integrity |Respect|Responsibility 31
Elevator PitchIfyoursquorelookingforajoboneofthefirsttasksonyourto-dolistshouldbecraftinganidealldquoelevatorpitchrdquoItrsquosthe30-secondspeechthat summarizes who you are what you do and why you are the perfectcandidateYoushouldbeabletogiveyourelevatorpitchatanytimefromajobinterviewtoacocktailpartyconversation
putting together your elevator pitChy Aquickintroduction(namecollegemajor)y Whatareyourcareergoalsy Experience(relevanttoyourgoals)y Whatcanyouoffer(skillsandhowyouwouldbenefitanorganization)
tipsy Keepitshortandsimpley Maintaineyecontacty Haveafirmhandshaketosignalconfidencey Researchthecompanyyoutalkwithy Smilemdashshowyourenthusiasmy Practicepracticepractice
intro
goals
experience
fit
ETIQ
UETT
EImpact Your Future
Complete your reacutesumeacute with a graduate business degree Learn from globally conscious business leaders and renowned faculty Gain career confidence through experiential learning Become part of a distinguished business and alumni community
businessoregonstateedumba 541-737-5510 OSUmBaoregonstateedu
Our Oregon State MBA alumni are leaders thoughtout the stateJoin them
32 College of Business | Career Success Guide
More and more recruiters and employers are using LinkedIntofindandhiretalentMakesureyourLinkedInprofile represents you and sends the right message to yournetworkandpotentialemployers
y Completely fill out your profileandusekeywordssootherscansearchandfindyoueasilyUseaprofessionalorprofessional-qualityheadshotofyoudressedinbusinessattire
y Connect with everyoneConnectwithclassmatesprofessorsfacultypastemployersfamilyfamilyfriendsandmoreYouneverknowhowthoseconnectionswillpayoffFollowcompaniesyouareinterestedinorintheindustriesyouwanttoworkinJoingroupsaswell
y ask for recommendationsTakeadvantageoftheconnectionsyoursquovealreadymadeandaskiftheywillrecommendyouonLinkedIn
y interact with your network SendcommentsoffercongratulationsandldquolikerdquothingssopeopleknowyoursquoreactiveAlsointroducepeopleifyouthinktheyshouldbeconnectedmdashthatmayhelpyouinthefuture
y take advantage of new resources Youcanlistprojectshonorsorganizationsandcoursesyouhavetakensothatyoucanincludeallrelevantexperience
y Find people to network with FindalumniwhoworkinthefieldsandareasyouwanttoworkinReachoutandaskforaninformationalinterview
ETIQUETTE
Integrity |Respect|Responsibility 33
Professional attire is usually classifiedaseitherbusinessprofessionalorbusinesscasualInmostsituationsitisbesttoerr on the side of caution and dressbusinessprofessionalbutbesuretoresearchthecompanyyoursquollbespeakingwithtoknowifsomethingdifferentisexpectedIfyou are interviewing for a creative position in fields such as graphic or apparel design you may have more freedom to dress fashion-forward Researchthecorporatecultureandexpectationsbeforedeciding
Professional Dress
menBusiness professional Formenbusinessprofessionaldressmeansafullsuitbutton-upshirtandtieThesuitshouldbecomprisedofmatchingjacketandslacksThejacketsleevesshouldendatyourwristandthejacketshouldbelongenoughtocoveryourbottomTheshirtshouldbefittedandaplaincoloredorsimplepatternedtieshouldbewornandtiedsoitendsatthecenterofyourbeltShoesshouldbedarkleatherandshouldmatchyourbeltDonotwearacasualbeltwithabusinesssuitDresssocksshouldbeworninacolorthatmatchesthesuitandshouldextendoveryourcalfsoskindoesnotshowwhenyousitdownHairandfacialhairshouldbecleanandwellgroomedJewelryshouldconsistonlyofawatchandsimplerings(suchasaweddingbandorclassring)Removepiercingsandanyotherjewelry
Business CasualBusinesscasualdressincludesslacksorkhakipantsAsuitjacketisnotrequiredbutasportjacketmaybewornDependingonthecompanybusinesscasualmaybeanicebutton-upshirtwithorwithoutatieoralightsweaterApoloshirtissometimesconsideredbusinesscasualWearloafersorleathershoesandalwayswearmatchingsocks(notathleticsocks)Hairandfacialhairshouldbecleanandwell-groomed
womenBusiness professional BusinessprofessionaldressforwomenincludesafullsuitmdashajacketwitheitherslacksoramatchingskirtAskirtshouldbenohigherthananinchaboveyourkneeOverallthesuitshouldbetailoredtoyourbodywithoutbeingtootightUnderneathyourjacketwearabutton-upshirtinaneutralcolorShoesshouldbeclosed-toeinadarkcolortomatchyoursuitHairshouldbecleanandstyledandmakeupshouldbesubtleandneutral
Business CasualBusinesscasualdressismorerelaxedthanbusinessprofessionalSlacksoraskirtarerequiredbutasuitjacketisnotnecessaryCardigansandblousescanbewornontheirownandcanbemorecolorfulthanthesuggestedbusinessattire
ETIQ
UETT
E
34 College of Business | Career Success Guide
Career Success Center (CSC) Events The Career Success Center holds a variety of events throughout the year to help students with their career search and professional development Check theCSCwebsiteatbusinessoregonstateeducareersformoreinformationaboutthedatesandlocationsofevents
inFormation sessions TheCSCworkswithcompaniesinavarietyofindustriestoholdinformationsessionsEachsessionincludesanin-depthdiscussionaboutthecompanyanddifferentcareerpathsavailableandmayoffertheopportunitytomeetrecruitersorleadersafterward
proFessional development worKshopsProfessionaldevelopmentworkshopsthroughouttheacademicyearfeaturereacutesumeacutewritingcoverlettersjobsearchstrategyLinkedInpersonalbrandingandinterviewingskillsTheseworkshopsareagreatwaytohelpyouprepareforyourcareersearch
Career Fairs and hospitality suite CareerfairsareheldeachtermattheCH2MHILLAlumniCenterTheseeventsallowstudentstomeetandnetworkwithmorethan100companiesandlearnaboutinternshipandjobopportunitiesAfterthefairstheCareerSuccessCenterpartnerswithOSUAthleticstohostahospitalitysuitewhererecruiterscanmeetwithbusinessundergraduatesMBAstudentsandstudent-athletesinamoreinformalatmosphereTheeventissimilartoacocktailreceptionwhereyoucannetworkone-on-one
moCK interviews MockinterviewsprovidestudentsanopportunitytopracticeinterviewingtechniqueswithrealcompaniesandhaveaprofessionalreviewoftheirreacutesumeacuteSomeemployersusemockinterviewstorecruitstudentsandemployersreceivethereacutesumeacutesofallstudentswhoparticipateMockinterviewsareheldoncepertermintheacademicyear
Business roundtaBle (Brt) TheBusinessRoundtablemeetsquarterlyinthePortlandareafornetworkingandapresentationbyOregonStatealumniaboutbusinesstopicsMembersoftheBRTmentorbusinessstudentswhoattendTheseeventsmayalsobeheldinSeattleandCorvallis
Bis meet the Firms night (winter term)ThiseventisacareerfairforBISmajorsStudentsshouldattendtolearnmoreaboutinternshipandjobopportunitieswithvariouscompaniesMeettheFirmsalsogivesstudentsachancetoexpandtheirnetworkandlearnaboutpossiblecareerpaths
FinanCe speed dating (Fall term)Thegoalofthiseventistoinformstudentsenteringthefinanceprogramaboutthevarietyofcareerpathsandopportunitiesavailable
sophomore Boot CampTohelppreparesophomoresfortheirinternshipsearchestheSophomoreBootCampisafulldayofcareerexplorationandsearchpreparationItincludesanetworkingopportunityandlunchwithamotivationalspeakerThedayconcludeswithmini-classesoninternshipsearchpreparationincludingreacutesumeacutescoverletterssocialmediabrandingandinterviewingtechniques
aCCounting meet the FirmsThiseventisacareerfairforaccountingstudentsfeaturingpublicaccountingfirmsprivateindustrycompaniesandgovernmentagenciesthatrecruitaccountingmajorsItisheldduringthesecondweekoffallterm
Integrity |Respect|Responsibility 35
Corporate Partners
College of BusinessCollege of Business Career Success Center102 Austin HallcscbusoregonstateeduPhone 541-737-8957 businessoregonstateeducareers Career Guide
OSU_BIZ_JOBSfacebookcomOSUBIZJOBSBIZ_JOBSOSU OSU_BIZ_JOBS OSU_BIZ_JOBS
integrity
respect
responsibility
September 2014
20 College of Business | Career Success Guide
Cover Letter
Your Street AddressCity State ZIP
Date
First and Last Name of PersonTitleCompanyStreet AddressCity State ZIP
Dear MrMs Last Name
Opening paragraph In the first paragraph state the reason for the letter the specific position you are applying for and indicate how you heard about the position
Second (and possibly third) paragraph Use the next one to two paragraphs to explain why you are interested in the position and the company Use specific examples to show how you are qualified for the position If you have had relevant work experience point out the specific achievements or unique qualifications from those roles If you have experience in your academic classes such as class projects use those examples as well
Closing paragraph The last paragraph should include your desire to personally interview for the position You should also refer the reader to your reacutesumeacute which summarizes your experience and qualifications Close your letter with a statement that will encourage the company to respond
Sincerely
Your Signature
Your NameEnclosure
tips1 CustomizeMakesureeachcoverletteristailoredspecificallytothepositionyouareapplyingfor
2 Be positive TelltheemployerabouttheexperiencesyouhavethatmatchtherequiredqualificationsforthejobDonothighlightqualificationsyoudonothave
3 Be conciseThisisnevertobelongerthanonepage
4 Be honest Donotembellishyouraccomplishmentsskillsorqualifications
5 FormatMakesurethatthefontstylesizeandcolorareuniformforpresentation
6 proofread ThecoverletterisoftenthefirstsampleofyourwritingthatanemployerseesMakesurethatyouproofreadforspellinggrammaticalandpunctuationerrors
APPLYI Ng
The purpose of a cover letter is to introduce yourself and show how your backgroundfitstheparticularpositionandoremployeryouareapplyingtoItprovidesanopportunitytoexpandonpointsfromyourreacutesumeacutethatyoufeelareespeciallynoteworthyorspecifictothejobdescriptionThisisalsowhereyoushouldexplainanythingodd(gapsintimelinelowerGPAetc)
Integrity |Respect|Responsibility 21
AreferencesheetisusedtosharealistofpeoplewhocanelaborateonyourexperienceandskillstopotentialemployersReferencesarenotpartofyourreacutesumeacuteThisisaseparatedocumentPeopletoconsiderhavingonthislistcaninclude
y Pastemployers(bosses)y Professorsy Advisors
a Few things to notey Usethesameheadingasinyourreacutesumeacutey Keepthelistto3-4individualstotaly Theindividualsshouldknowenoughaboutyoutobeabletospeaktoyourcharactery Youshouldchoosethosewhowillpositivelyreflectyourskillsandabilitiesy Askpeoplepermissiontobeareferencepriortoaddingthemtoyourlisty Donotusefriendsorfamilymembersuseonlyprofessionalreferences
References
Your NameAddressPhone numberEmailLinkedIn Address
References
NameJob TitleCompanyAddressPhone numberEmail address
NameJob TitleCompanyAddressPhone numberEmail address
NameJob TitleCompanyAddressPhone numberEmail address
APPL
YINg
22 College of Business | Career Success Guide
Follow up with interviewer(s) send a thank you letter that restates your skills and interest in the company within 24 hours of the interview
intErviEWinGresearch the employer to prepare for your interviewa Current newsb employer initiativesc position you are applying ford Company strengths weaknesses opportunities
and threats (swot analysis)
prepare five or more stories using the star method (see page 24)
make a great impression Be on time dress professionally make eye contact give a firm handshake be positive confident and listen to what the representatives have to say
always ask questions about the employer and position make sure you are not asking about things easily found on their website again do your research also avoid asking about salary and benefits
Integrity |Respect|Responsibility 23
traditional interview Thistypeofinterviewincludesbroad-basedquestionstoseeifthecandidatehastheskillstoperformthejobandtodeterminewhetherornottheyareafitforthecompanyBepreparedtoanswertraditionalinterviewquestionsinastraightforwardmanner
y Whydidyouchooseyourmajory Tellmeaboutyourself(keepthisto2-3minutes)y Whatareyourstrengthsandweaknessesy Whydoyouwanttoworkhere
Behavioral interview
BehavioralinterviewsarebasedontheideathatpastbehavioristhebestindicatoroffutureperformanceManycompaniestodayusethistypeofinterviewQuestionsforbehavioralinterviewsusuallystartwithldquoTellmeaboutatimewhenrdquoWhenansweringandpreparingfortheseinterviewsfollowtheSTARformatonpage24
Case interview CaseinterviewsaretypicallyusedbyconsultingcompaniesinvariousindustriesaswellasbankingandfinancialfirmsThisspecifictypeofinterviewisleveragedtotestthecandidatersquosanalyticalcommunicationproblemsolvingandadaptabilityskillsetsTypesofcaseinterviewsincludewrittencasesbusinesscasesandbrainteasers
phone interviewAphoneinterviewisusuallythefirstinterviewmanycompaniesuseasascreeningprocessforcandidates Hereareafewtips
y UsealandlinewhenpossibleIfyouuseacellphonemakesureyouareinaquietareawithgoodreception
y Providedetailedandspecificanswersjustasyouwouldinpersony Beprepared
video interviewIfyouareinterviewingwithacompanyandareunabletotraveltothesiteavideointerviewmaybearranged
y Dressprofessionallyasyouwouldforanon-siteinterviewy PracticebyrecordingyourselforutilizetheCSCresourcesy Chooseaquietareatointerviewwhereyouwillnotbedisruptedy giveyourselfplentyoftimetosetupequipmentsothatyouarereadytogoatinterviewtime
y Whenspeakingfocusyoureyesonthevideocameranotonyourscreensothatyouappeartomakeeyecontactwiththeinterviewer
inFormational interview Readaboutinformationalinterviewsonpage7
Types of Interviews
INTE
RVIEW
INg
SuccessfullymanaginganinterviewiskeytogettinganyjobTheinterviewprovidesemployerswithanopportunitytogettoknowyourpersonalityandtocloselyexamineyourverbalcommunicationskillsWhatyousaymdashandhowyousayitmdashiscriticaltoanemployerrsquosassessmentofyourldquofitrdquowithacompanyNonverbalbehaviorduringinterviewsisalsoaformofcommunicationAninterviewisanaturallyanxietyproducingsituationInordertodoyourbestmakesureyouprepare and practice Below are several different types of interviews you may experience
24 College of Business | Career Success Guide
Behavioral interview example ldquoDescribeatimewhenyouhadtosolveaproblemrdquo
STAR Method
SitUatiOnDescribethesettinginwhichyourexampletakesplaceWhatwasthesituationWhatwereyoudoingWhowereyouworkingwithWhatwereyouworkingon
Answer ldquoDuring my role as an intern at Company X I was responsible for managing all of the details for events and supervised a group of five for hosting eventsrdquo
taSKExplaintheldquoproblemrdquoandwhatyouneededtoaddressWhatwasthegoalyouwerestrivingforOrtheproblemyouweretryingtosolve
Answer ldquoAfter reviewing past reports I found that event attendance had dropped by 20 over the past few years I wanted to make sure that we brought attendance back uprdquo
aCtiOnTalkthroughthespecificstepsthatyoutookinordertoaddressthetaskathandDemonstrateandmentionskillsthatyouutilizedWhatdidyoudotoresolvetheproblemorreachyourgoal
answer ldquoFirst i collected feedback from past attendees and vendors by sending out a survey i used this to design a new approach that would be more effective in promoting our eventrdquo
rESULtExplainhowyouractionscontributedtotheoverallresultHowdidthestoryendWhatdidyoulearnfromthisexperienceIncludeconcretequantifiabledatatoprovidespecificdetailsinyourresponse
Answer ldquoThe company was able to use the new plan to host a new event By utilizing my strategies we raised attendance by 30 in the first year I learned that it is important to continually adapt strategies to increase participationrdquo
INTERVIEWI Ng
Integrity |Respect|Responsibility 25
leadershipy givemeanexampleofatimewhenyousuccessfullymotivatedotherpeopleunderchallengingcircumstances
y Describeasituationwhereyouusedpersuasiontosuccessfullyconvincesomeonetoseethingsyourway
y givemeaspecificexampleofsomethingyoudidthathelpedbuildenthusiasminothers
Commitment to tasKy Tellmeaboutatimewhenyoufailedtoachievethestatedobjectivegoalinaworkoreducationalsituation
y Tellmeaboutatimewhenyoucompletedaprojectwithminimaldirection
y givemeanexampleofanimportantgoalyouhadtosetandtellmeaboutyourprogressinreachingthatgoal
y Tellmeaboutatimewhenyouhadtogoaboveandbeyondthecallofdutyinordertogetajobdone
proBlem solvingy Tellmeaboutatimewhenyoumadeadecisionanditendedupbeingadisaster
y giveanexampleofatimewhenyouhadtoberelativelyquickincomingtoadecision
y givemeanexampleofatimewhenyouusedyourfact-findingskillstosolveaproblem
y givemeaspecificexampleofatimewhenyouusedgoodjudgmentandlogicinsolvingaproblem
CommuniCation sKillsy Tellusaboutthelastpresentationyouconductedy Tellusaboutatimewhenyoufacilitatedadiscussionthatgotofftrackmdashhowdidyouhandleit
y Tellmeaboutatimewhenyouhadtouseyourpresentationskillstoinfluencesomeonersquosopinion
y Describeatimewhenyouhadtouseyourwrittencommunicationskillstogetanimportantpointacross
Common Interview QuestionseduCationgoals
y Whathasbeenyourrolewithineachoftheextracurricularactivitiesthatyouparticipated
y Howdoyouthinkyouwilluseapplyyourdegreeinyournewjob
y Whataccomplishmentsareyoumostproudofy WehaveaverycompetitivecandidatepoolforourcompanySellmeonwhyyoushouldbeselected
y Howorwhydidyouchooseyourmajory IsyourgPAagoodreflectionofyourperformanceinschool
y Whattypeofpositionareyouinterestediny Whattypesofcampusactivitieshaveyouparticipatedin
teamworKgroup proJeCts y Tellmeofatimewhenyoudisagreedwithateammemberormanager
y Tellmeaboutatimewhenyourealizedinthemiddleofaprojectthatthingswerenotgoingasplannedmdashwhatdidyoudo
y Tellmeaboutasituationwhereyouknewyourboss(oranotherteammember)waswrongyouwererightandhowyoudealtwiththesituation
y Tellofatimewhenyouworkedwithacolleaguewhowasnotcompletinghishershareofthework
y Tellmeaboutatimewhenyouhadadisagreementwithateammemberorcoworker
strengths and weaKnessesy TellmeaboutatimewhenyoushowedpoorjudgmentHowdidyouresolvethissituation
y TellmeastoryofatimeyoudisappointedamanagerorteammemberWhatlessondidyoulearnfromtheexperience
y giveanexampleofhowyouhavebeenabletomotivateyourselftoactionwhenyoujustdidnrsquotfeellikedoingaparticulartask
INTE
RVIEW
INg
26 College of Business | Career Success Guide
Follow-UpFollowupafteraninterviewbysendingathankyoulettertothoseyouinterviewed with within 24 hours You can send a letter through the mail or byemailEmailisthebestwaytoensureitisreceivedinatimelymannerSending a thank you letter through the mail is more formal and appropriate
Applicantrsquos Current AddressCity State ZIP Code
Date of Writing
Ms Jane DoeTitleOrganizationStreet AddressCity State ZIP Code
Dear Ms Doe
1st Paragraph Express appreciation for opportunity mention location and date of interview or meeting make a positive statement about your interest in the organization
2nd Paragraph Emphasize a specific point which will make you stand out in the employerrsquos memory supply any additional information which was omitted from the interview
3rd Paragraph Close with additional appreciation make a positive statement about your qualifications for the position
Sincerely
(your name signed)Type your name
INTERVIEWI Ng
Integrity |Respect|Responsibility 27
Negotiating
CongratulationsAllofyourhardworkhaspaidoffandnowyouhaveajoboffer Here are a few tips when considering the offer
read itThefirststeptoapproachingajobofferistocarefullyreadallofthematerialsentThisincludestheemailtheformaloffer(typicallyaPDFattachedtotheemail)anyotherattachmentsandallrelevantlinksMakesureyouclearlyunderstandy Salary(orhourlywage)y Locationy Startdateandenddate(inthecaseofinternships)y Expensescoveredy Benefits(probablynotincludedinaninternshipoffer)y Contactsy Datetoacceptofferby
write BaCKThenextstepistosendanemailtoyourcontactthankingthemforextendingtheofferConfirmthatyouwillhavearesponseforthembeforethedateindicatedontheofferAtthispointifthereareanyunclearpointsontheofferdonrsquotbeafraidtoaskquestionsinyourresponse
salary negotiatingBeginthenegotiationprocessbyaskingifthejobofferisnegotiableIfyouhaveapreviouslyestablishedlineofcommunicationwithyourcontactthroughthephonegiveherhimacalltoaskhowmuchflexibilitythecompanyhastodiscusssalaryOnceyouhavedeterminedthatitcanbeadjustedthroughnegotiationsdoyourhomeworkHaveagoodsoundreasonfornegotiatingBelowaresomeoftheresourcesthatwillhelpyouestablishanappropriatesalaryrangey NACESalarySurveyTheNationalAssociationofCollegesandEmployers
(naceweborg)producesquarterlysurveysofentry-levelsalaryYoucanusetheNACESalaryCalculatortoestablishasalaryrangebasedonoccupationeducationandlocation
y BureauofLaborStatistics(blsgovblsblswagehtm)TheBLSproducessalarydataonastateregionalandnationallevel
aCCept or deCline the oFFerBynowyouhavethoroughlyreviewedtheofferandconsideredwhetheryoufitwithinthecompanyandthepositionRegardlessofwhetheryouareacceptingordecliningtheofferbesuretodosobothverballyandinwriting
INTE
RVIEW
INg
28 College of Business | Career Success Guide28 College of Business | Career Success Guide
BUSinESS EtiqUEttE
employers rate candidate skills - in order of importance
ability to communicateability to work in a team structureability to make decisions and solve problemsAbilitytoplanorganizeandprioritizeAbilitytoobtainandprocessinformationAbilitytoanalyzequantitativedataTechnical knowledge
Computer proficiency
Abilitytocreateandoreditwrittenreports
Abilitytoinfluenceothers
SourceJobOutlook2013NationalAssociationofCollegesandEmployers
Integrity |Respect|Responsibility 29
BUSinESS EtiqUEttEWhether you are in an interview responding to an email or talking on the phone it is importanttokeepallcommunicationmdashbothverbalandnon-verbalmdashprofessionalTherelaxed tone and correspondence used with friends is not the same as professional communicationatworkorwithbusinessprofessionalsHerearesometipsmakesureyourcommunicationmeetstheprofessionalstandard
Professional Communication
emailing1 include a clear and brief subject line
YoudonrsquotwanttomaketheotherpersonguesswhatyourmessageisaboutThesubjectlineisoftenthedecidingfactorwhetheremailgetsreadordiscardedMakesureyoursubjectlineisclearconciseanddirect
2 always re-read before sendingMakesureyouproofreadyouremailsbeforesendingthemeliminatinganyerrorsthatyourmessagemaycontainandcheckingthetoneoftheemailYouwanttogiveagoodimpressionwhileclearlycommunicatingtheintentofthemessage
3 use a professional email addressIfyouwanttobetakenseriouslyuseanemailaddressappropriateforthejoborpositionWhatmayseemlikeafunnyaddresstoyouandyourfriendsislikelyinappropriatefortheworkplaceandwillbelookeddownuponbypotentialemployers
ETIQ
UETT
Enon-verBal CommuniCation Youmayhaveperfectedyouranswerstointerviewquestionsbutmuchofthefirstimpressionyoumakewillbebasedonnon-verbalcommunicationy Makeeyecontactwiththeinterviewery Afirmhandshakewillexudeconfidenceandcapabilityy Situpstraightwithfeeteitherflatonthefloororanklescrossedy Leanforwardslightlytoappearinterestedandengagedy Relaxyourshouldersy Smileandnodwhilelisteningy Donrsquotcrossyourarmsy Ifyouneedtodosomethingwithyourhandsinterlockyourfingersandholdthem
looselyinyourlaporholdapenandanotepady Donrsquotfidgetoruseexcessiveaggressivegestures
phone Calls and voiCemail1 identify yourself quickly Youdonrsquot
wanttoleavetheotherpersonguessingwhoitisStateyournameandwhereyouarecallingfromtogivecontextforthephonecall
2 have an appropriate voicemailYourvoicemailshouldbeeasytounderstandandappropriateforallcallersStateyourfullnameandphonenumberwithabriefmessageThismayoftenbesomeonersquosfirstimpressionofyousomakeitprofessional
3 Be preparedHaveanotepadandpenreadyfornotesorphonenumbersyoumightneedtojotdownAlsobereadytoaskquestionstoavoidawkwardsilencesinthecallWhencallingoutmakesureyouusedirectcommunicationsothepointofthecallisquicklyunderstood
4 slow downSinceinterviewersareareunabletoreadyourfacialexpressionsandbodylanguageitisimportanttoslowdownyourvocalratetoallowthemtounderstandexactlywhatyouaresayingYouwillalsosoundmoreconfidentandprofessional
5 practice ending your phone callEndingaphonecallcanbeawkwardsopracticehavingaconcisegoodbyeItissuggestedthatyouthanktheinterviewersfortheirtimeandsummarizeanyactionsyouwilltakeafterthecallTrynottoprolongyourgoodbye
4 mind your mannersRemembertherulesyouweretaughtwhenyouwereyoungersuchassayingpleaseandthankyouUsingthesewordsinyouremailswillmakeyousoundmoreprofessionalandrespectfulAddresseveryoneusingthepropertitlesuchasMrMsorDrAtitleisasignofrespectandshouldbeuseduntilyouareotherwiseinstructed
5 respond in a timely manner Respondingwithin24hoursisconsideredproperetiquetteevenifyoujustreplytoacknowledgetheemailandwillgetbacktothemlaterThisshowsyouhavereadtheemailandarebeingproactive
6 avoid using exclamation points WhenwritingaprofessionalemaildpnotoveruseexclamationmarksandboldedwordsWriteyouremailasifyouwerewritingaformallettertosomeoneanduseexclamatorylanguageandsymbolssparinglyEmoticonsorsmileyfacesareneveracceptableinprofessionalemailsLeavethoseforfriendlycommunicationonFacebookortextmessageswithfriendsandfamily
30 College of Business | Career Success Guide
Networking
tips For networKing suCCess1 play the student cardAlumniandothercontactsaremorelikelytowanttohelpyouwhileyoursquorestillastudentIfyouwantto
pickthebrainofsomeonewhoworksintheindustryorrequestaninformationalinterviewnowisthetimetodoitgrowtheserelationshipswhiletherersquosnopressuresothosecontactswillwanttohelpyouwhenyoutransitiontotheworkworld
2 use your friendsrsquo parents as resourcesTheyrsquovegotdecadesofexperienceandareprobablywillingtosharetheirexpertisewithyoumdashandmaybeeventheircontactsStudentstendtooverlooktheirparentsrsquofriendswhenitcomestonetworkingbutparentsareoftenwellconnectedorknowpeoplewhoareAlsolooktorelativesandfamilyfriends
3 get out of the bubbleYoucangetaheadbynetworkingoffcampusLeveragetheCareerSuccessCenterrsquosoff-campusnetworkingopportunitiesCheckoutconferencesinyourfieldoryourlocalChamberofCommerce
4 use linkedinDonrsquotavoidusingLinkedInuntilaftercollegeUseitnowtotrackthenetworkyoursquorebuildingLinkedInrecentlylaunchednewoptionsforstudentsthatmakeiteasytounderstandthisnetworkThereisevenatooltofindalumnifromyouruniversity
5 use twitter strategicallyWhileLinkedInistheprofessionalsocialnetworkTwittercanbeevenmoreusefulforconnectingwithpeopleyouwanttoknowMakealistofpeopleinyourindustrywhoyoulookuptoandusethenetworkstrategicallytoconnectwiththemLikeLinkedInTwittercanhelpyoutakethesestrategiestothenextlevelbecauseitprovidesanopportunitytokeepintouchwiththenetworkyoursquorebuilding
6 get an internshipThisisthemostobviousoptionbutitcanrsquotbeoverstatedThevalueofaninternshipistremendousbothintermsofskillsandcontactsEmployersoftenhirefull-timeworkersfromtheirinternshippoolwhichmeanshavinganinternshipputsyouaheadofotherjobseekersInadditiontogivingyoureal-lifeexperiencetoputonyourreacutesumeacuteaninternshipputsyouineyesightofpeoplewhoworkinyourfieldofchoiceandtheyaremorelikelytothinkofyouwhenjobopportunitiesarise
ETIQUETTE
OneofthebestwaysoffindingajobistonetworkNetworkingisasuccessfultechniqueinfindingyourfirstinternshiporjoborthroughoutyourentirecareerYoumaynotrealizeitbutyoualready have a network Faculty family and friends may not have a jobforyoubuttheymayknowsomeonewhodoesorhaveusefulinformationaboutacompanyforwhichyouwouldliketoworkNetworkingcanhelpyou
y Learnaboutjobsthatarenotpubliclyadvertised y Learnaboutanemployerrsquoscultureandexpectations y Sharejobleads y Gather information to help you decide if a career is right for you
Integrity |Respect|Responsibility 31
Elevator PitchIfyoursquorelookingforajoboneofthefirsttasksonyourto-dolistshouldbecraftinganidealldquoelevatorpitchrdquoItrsquosthe30-secondspeechthat summarizes who you are what you do and why you are the perfectcandidateYoushouldbeabletogiveyourelevatorpitchatanytimefromajobinterviewtoacocktailpartyconversation
putting together your elevator pitChy Aquickintroduction(namecollegemajor)y Whatareyourcareergoalsy Experience(relevanttoyourgoals)y Whatcanyouoffer(skillsandhowyouwouldbenefitanorganization)
tipsy Keepitshortandsimpley Maintaineyecontacty Haveafirmhandshaketosignalconfidencey Researchthecompanyyoutalkwithy Smilemdashshowyourenthusiasmy Practicepracticepractice
intro
goals
experience
fit
ETIQ
UETT
EImpact Your Future
Complete your reacutesumeacute with a graduate business degree Learn from globally conscious business leaders and renowned faculty Gain career confidence through experiential learning Become part of a distinguished business and alumni community
businessoregonstateedumba 541-737-5510 OSUmBaoregonstateedu
Our Oregon State MBA alumni are leaders thoughtout the stateJoin them
32 College of Business | Career Success Guide
More and more recruiters and employers are using LinkedIntofindandhiretalentMakesureyourLinkedInprofile represents you and sends the right message to yournetworkandpotentialemployers
y Completely fill out your profileandusekeywordssootherscansearchandfindyoueasilyUseaprofessionalorprofessional-qualityheadshotofyoudressedinbusinessattire
y Connect with everyoneConnectwithclassmatesprofessorsfacultypastemployersfamilyfamilyfriendsandmoreYouneverknowhowthoseconnectionswillpayoffFollowcompaniesyouareinterestedinorintheindustriesyouwanttoworkinJoingroupsaswell
y ask for recommendationsTakeadvantageoftheconnectionsyoursquovealreadymadeandaskiftheywillrecommendyouonLinkedIn
y interact with your network SendcommentsoffercongratulationsandldquolikerdquothingssopeopleknowyoursquoreactiveAlsointroducepeopleifyouthinktheyshouldbeconnectedmdashthatmayhelpyouinthefuture
y take advantage of new resources Youcanlistprojectshonorsorganizationsandcoursesyouhavetakensothatyoucanincludeallrelevantexperience
y Find people to network with FindalumniwhoworkinthefieldsandareasyouwanttoworkinReachoutandaskforaninformationalinterview
ETIQUETTE
Integrity |Respect|Responsibility 33
Professional attire is usually classifiedaseitherbusinessprofessionalorbusinesscasualInmostsituationsitisbesttoerr on the side of caution and dressbusinessprofessionalbutbesuretoresearchthecompanyyoursquollbespeakingwithtoknowifsomethingdifferentisexpectedIfyou are interviewing for a creative position in fields such as graphic or apparel design you may have more freedom to dress fashion-forward Researchthecorporatecultureandexpectationsbeforedeciding
Professional Dress
menBusiness professional Formenbusinessprofessionaldressmeansafullsuitbutton-upshirtandtieThesuitshouldbecomprisedofmatchingjacketandslacksThejacketsleevesshouldendatyourwristandthejacketshouldbelongenoughtocoveryourbottomTheshirtshouldbefittedandaplaincoloredorsimplepatternedtieshouldbewornandtiedsoitendsatthecenterofyourbeltShoesshouldbedarkleatherandshouldmatchyourbeltDonotwearacasualbeltwithabusinesssuitDresssocksshouldbeworninacolorthatmatchesthesuitandshouldextendoveryourcalfsoskindoesnotshowwhenyousitdownHairandfacialhairshouldbecleanandwellgroomedJewelryshouldconsistonlyofawatchandsimplerings(suchasaweddingbandorclassring)Removepiercingsandanyotherjewelry
Business CasualBusinesscasualdressincludesslacksorkhakipantsAsuitjacketisnotrequiredbutasportjacketmaybewornDependingonthecompanybusinesscasualmaybeanicebutton-upshirtwithorwithoutatieoralightsweaterApoloshirtissometimesconsideredbusinesscasualWearloafersorleathershoesandalwayswearmatchingsocks(notathleticsocks)Hairandfacialhairshouldbecleanandwell-groomed
womenBusiness professional BusinessprofessionaldressforwomenincludesafullsuitmdashajacketwitheitherslacksoramatchingskirtAskirtshouldbenohigherthananinchaboveyourkneeOverallthesuitshouldbetailoredtoyourbodywithoutbeingtootightUnderneathyourjacketwearabutton-upshirtinaneutralcolorShoesshouldbeclosed-toeinadarkcolortomatchyoursuitHairshouldbecleanandstyledandmakeupshouldbesubtleandneutral
Business CasualBusinesscasualdressismorerelaxedthanbusinessprofessionalSlacksoraskirtarerequiredbutasuitjacketisnotnecessaryCardigansandblousescanbewornontheirownandcanbemorecolorfulthanthesuggestedbusinessattire
ETIQ
UETT
E
34 College of Business | Career Success Guide
Career Success Center (CSC) Events The Career Success Center holds a variety of events throughout the year to help students with their career search and professional development Check theCSCwebsiteatbusinessoregonstateeducareersformoreinformationaboutthedatesandlocationsofevents
inFormation sessions TheCSCworkswithcompaniesinavarietyofindustriestoholdinformationsessionsEachsessionincludesanin-depthdiscussionaboutthecompanyanddifferentcareerpathsavailableandmayoffertheopportunitytomeetrecruitersorleadersafterward
proFessional development worKshopsProfessionaldevelopmentworkshopsthroughouttheacademicyearfeaturereacutesumeacutewritingcoverlettersjobsearchstrategyLinkedInpersonalbrandingandinterviewingskillsTheseworkshopsareagreatwaytohelpyouprepareforyourcareersearch
Career Fairs and hospitality suite CareerfairsareheldeachtermattheCH2MHILLAlumniCenterTheseeventsallowstudentstomeetandnetworkwithmorethan100companiesandlearnaboutinternshipandjobopportunitiesAfterthefairstheCareerSuccessCenterpartnerswithOSUAthleticstohostahospitalitysuitewhererecruiterscanmeetwithbusinessundergraduatesMBAstudentsandstudent-athletesinamoreinformalatmosphereTheeventissimilartoacocktailreceptionwhereyoucannetworkone-on-one
moCK interviews MockinterviewsprovidestudentsanopportunitytopracticeinterviewingtechniqueswithrealcompaniesandhaveaprofessionalreviewoftheirreacutesumeacuteSomeemployersusemockinterviewstorecruitstudentsandemployersreceivethereacutesumeacutesofallstudentswhoparticipateMockinterviewsareheldoncepertermintheacademicyear
Business roundtaBle (Brt) TheBusinessRoundtablemeetsquarterlyinthePortlandareafornetworkingandapresentationbyOregonStatealumniaboutbusinesstopicsMembersoftheBRTmentorbusinessstudentswhoattendTheseeventsmayalsobeheldinSeattleandCorvallis
Bis meet the Firms night (winter term)ThiseventisacareerfairforBISmajorsStudentsshouldattendtolearnmoreaboutinternshipandjobopportunitieswithvariouscompaniesMeettheFirmsalsogivesstudentsachancetoexpandtheirnetworkandlearnaboutpossiblecareerpaths
FinanCe speed dating (Fall term)Thegoalofthiseventistoinformstudentsenteringthefinanceprogramaboutthevarietyofcareerpathsandopportunitiesavailable
sophomore Boot CampTohelppreparesophomoresfortheirinternshipsearchestheSophomoreBootCampisafulldayofcareerexplorationandsearchpreparationItincludesanetworkingopportunityandlunchwithamotivationalspeakerThedayconcludeswithmini-classesoninternshipsearchpreparationincludingreacutesumeacutescoverletterssocialmediabrandingandinterviewingtechniques
aCCounting meet the FirmsThiseventisacareerfairforaccountingstudentsfeaturingpublicaccountingfirmsprivateindustrycompaniesandgovernmentagenciesthatrecruitaccountingmajorsItisheldduringthesecondweekoffallterm
Integrity |Respect|Responsibility 35
Corporate Partners
College of BusinessCollege of Business Career Success Center102 Austin HallcscbusoregonstateeduPhone 541-737-8957 businessoregonstateeducareers Career Guide
OSU_BIZ_JOBSfacebookcomOSUBIZJOBSBIZ_JOBSOSU OSU_BIZ_JOBS OSU_BIZ_JOBS
integrity
respect
responsibility
September 2014
Integrity |Respect|Responsibility 21
AreferencesheetisusedtosharealistofpeoplewhocanelaborateonyourexperienceandskillstopotentialemployersReferencesarenotpartofyourreacutesumeacuteThisisaseparatedocumentPeopletoconsiderhavingonthislistcaninclude
y Pastemployers(bosses)y Professorsy Advisors
a Few things to notey Usethesameheadingasinyourreacutesumeacutey Keepthelistto3-4individualstotaly Theindividualsshouldknowenoughaboutyoutobeabletospeaktoyourcharactery Youshouldchoosethosewhowillpositivelyreflectyourskillsandabilitiesy Askpeoplepermissiontobeareferencepriortoaddingthemtoyourlisty Donotusefriendsorfamilymembersuseonlyprofessionalreferences
References
Your NameAddressPhone numberEmailLinkedIn Address
References
NameJob TitleCompanyAddressPhone numberEmail address
NameJob TitleCompanyAddressPhone numberEmail address
NameJob TitleCompanyAddressPhone numberEmail address
APPL
YINg
22 College of Business | Career Success Guide
Follow up with interviewer(s) send a thank you letter that restates your skills and interest in the company within 24 hours of the interview
intErviEWinGresearch the employer to prepare for your interviewa Current newsb employer initiativesc position you are applying ford Company strengths weaknesses opportunities
and threats (swot analysis)
prepare five or more stories using the star method (see page 24)
make a great impression Be on time dress professionally make eye contact give a firm handshake be positive confident and listen to what the representatives have to say
always ask questions about the employer and position make sure you are not asking about things easily found on their website again do your research also avoid asking about salary and benefits
Integrity |Respect|Responsibility 23
traditional interview Thistypeofinterviewincludesbroad-basedquestionstoseeifthecandidatehastheskillstoperformthejobandtodeterminewhetherornottheyareafitforthecompanyBepreparedtoanswertraditionalinterviewquestionsinastraightforwardmanner
y Whydidyouchooseyourmajory Tellmeaboutyourself(keepthisto2-3minutes)y Whatareyourstrengthsandweaknessesy Whydoyouwanttoworkhere
Behavioral interview
BehavioralinterviewsarebasedontheideathatpastbehavioristhebestindicatoroffutureperformanceManycompaniestodayusethistypeofinterviewQuestionsforbehavioralinterviewsusuallystartwithldquoTellmeaboutatimewhenrdquoWhenansweringandpreparingfortheseinterviewsfollowtheSTARformatonpage24
Case interview CaseinterviewsaretypicallyusedbyconsultingcompaniesinvariousindustriesaswellasbankingandfinancialfirmsThisspecifictypeofinterviewisleveragedtotestthecandidatersquosanalyticalcommunicationproblemsolvingandadaptabilityskillsetsTypesofcaseinterviewsincludewrittencasesbusinesscasesandbrainteasers
phone interviewAphoneinterviewisusuallythefirstinterviewmanycompaniesuseasascreeningprocessforcandidates Hereareafewtips
y UsealandlinewhenpossibleIfyouuseacellphonemakesureyouareinaquietareawithgoodreception
y Providedetailedandspecificanswersjustasyouwouldinpersony Beprepared
video interviewIfyouareinterviewingwithacompanyandareunabletotraveltothesiteavideointerviewmaybearranged
y Dressprofessionallyasyouwouldforanon-siteinterviewy PracticebyrecordingyourselforutilizetheCSCresourcesy Chooseaquietareatointerviewwhereyouwillnotbedisruptedy giveyourselfplentyoftimetosetupequipmentsothatyouarereadytogoatinterviewtime
y Whenspeakingfocusyoureyesonthevideocameranotonyourscreensothatyouappeartomakeeyecontactwiththeinterviewer
inFormational interview Readaboutinformationalinterviewsonpage7
Types of Interviews
INTE
RVIEW
INg
SuccessfullymanaginganinterviewiskeytogettinganyjobTheinterviewprovidesemployerswithanopportunitytogettoknowyourpersonalityandtocloselyexamineyourverbalcommunicationskillsWhatyousaymdashandhowyousayitmdashiscriticaltoanemployerrsquosassessmentofyourldquofitrdquowithacompanyNonverbalbehaviorduringinterviewsisalsoaformofcommunicationAninterviewisanaturallyanxietyproducingsituationInordertodoyourbestmakesureyouprepare and practice Below are several different types of interviews you may experience
24 College of Business | Career Success Guide
Behavioral interview example ldquoDescribeatimewhenyouhadtosolveaproblemrdquo
STAR Method
SitUatiOnDescribethesettinginwhichyourexampletakesplaceWhatwasthesituationWhatwereyoudoingWhowereyouworkingwithWhatwereyouworkingon
Answer ldquoDuring my role as an intern at Company X I was responsible for managing all of the details for events and supervised a group of five for hosting eventsrdquo
taSKExplaintheldquoproblemrdquoandwhatyouneededtoaddressWhatwasthegoalyouwerestrivingforOrtheproblemyouweretryingtosolve
Answer ldquoAfter reviewing past reports I found that event attendance had dropped by 20 over the past few years I wanted to make sure that we brought attendance back uprdquo
aCtiOnTalkthroughthespecificstepsthatyoutookinordertoaddressthetaskathandDemonstrateandmentionskillsthatyouutilizedWhatdidyoudotoresolvetheproblemorreachyourgoal
answer ldquoFirst i collected feedback from past attendees and vendors by sending out a survey i used this to design a new approach that would be more effective in promoting our eventrdquo
rESULtExplainhowyouractionscontributedtotheoverallresultHowdidthestoryendWhatdidyoulearnfromthisexperienceIncludeconcretequantifiabledatatoprovidespecificdetailsinyourresponse
Answer ldquoThe company was able to use the new plan to host a new event By utilizing my strategies we raised attendance by 30 in the first year I learned that it is important to continually adapt strategies to increase participationrdquo
INTERVIEWI Ng
Integrity |Respect|Responsibility 25
leadershipy givemeanexampleofatimewhenyousuccessfullymotivatedotherpeopleunderchallengingcircumstances
y Describeasituationwhereyouusedpersuasiontosuccessfullyconvincesomeonetoseethingsyourway
y givemeaspecificexampleofsomethingyoudidthathelpedbuildenthusiasminothers
Commitment to tasKy Tellmeaboutatimewhenyoufailedtoachievethestatedobjectivegoalinaworkoreducationalsituation
y Tellmeaboutatimewhenyoucompletedaprojectwithminimaldirection
y givemeanexampleofanimportantgoalyouhadtosetandtellmeaboutyourprogressinreachingthatgoal
y Tellmeaboutatimewhenyouhadtogoaboveandbeyondthecallofdutyinordertogetajobdone
proBlem solvingy Tellmeaboutatimewhenyoumadeadecisionanditendedupbeingadisaster
y giveanexampleofatimewhenyouhadtoberelativelyquickincomingtoadecision
y givemeanexampleofatimewhenyouusedyourfact-findingskillstosolveaproblem
y givemeaspecificexampleofatimewhenyouusedgoodjudgmentandlogicinsolvingaproblem
CommuniCation sKillsy Tellusaboutthelastpresentationyouconductedy Tellusaboutatimewhenyoufacilitatedadiscussionthatgotofftrackmdashhowdidyouhandleit
y Tellmeaboutatimewhenyouhadtouseyourpresentationskillstoinfluencesomeonersquosopinion
y Describeatimewhenyouhadtouseyourwrittencommunicationskillstogetanimportantpointacross
Common Interview QuestionseduCationgoals
y Whathasbeenyourrolewithineachoftheextracurricularactivitiesthatyouparticipated
y Howdoyouthinkyouwilluseapplyyourdegreeinyournewjob
y Whataccomplishmentsareyoumostproudofy WehaveaverycompetitivecandidatepoolforourcompanySellmeonwhyyoushouldbeselected
y Howorwhydidyouchooseyourmajory IsyourgPAagoodreflectionofyourperformanceinschool
y Whattypeofpositionareyouinterestediny Whattypesofcampusactivitieshaveyouparticipatedin
teamworKgroup proJeCts y Tellmeofatimewhenyoudisagreedwithateammemberormanager
y Tellmeaboutatimewhenyourealizedinthemiddleofaprojectthatthingswerenotgoingasplannedmdashwhatdidyoudo
y Tellmeaboutasituationwhereyouknewyourboss(oranotherteammember)waswrongyouwererightandhowyoudealtwiththesituation
y Tellofatimewhenyouworkedwithacolleaguewhowasnotcompletinghishershareofthework
y Tellmeaboutatimewhenyouhadadisagreementwithateammemberorcoworker
strengths and weaKnessesy TellmeaboutatimewhenyoushowedpoorjudgmentHowdidyouresolvethissituation
y TellmeastoryofatimeyoudisappointedamanagerorteammemberWhatlessondidyoulearnfromtheexperience
y giveanexampleofhowyouhavebeenabletomotivateyourselftoactionwhenyoujustdidnrsquotfeellikedoingaparticulartask
INTE
RVIEW
INg
26 College of Business | Career Success Guide
Follow-UpFollowupafteraninterviewbysendingathankyoulettertothoseyouinterviewed with within 24 hours You can send a letter through the mail or byemailEmailisthebestwaytoensureitisreceivedinatimelymannerSending a thank you letter through the mail is more formal and appropriate
Applicantrsquos Current AddressCity State ZIP Code
Date of Writing
Ms Jane DoeTitleOrganizationStreet AddressCity State ZIP Code
Dear Ms Doe
1st Paragraph Express appreciation for opportunity mention location and date of interview or meeting make a positive statement about your interest in the organization
2nd Paragraph Emphasize a specific point which will make you stand out in the employerrsquos memory supply any additional information which was omitted from the interview
3rd Paragraph Close with additional appreciation make a positive statement about your qualifications for the position
Sincerely
(your name signed)Type your name
INTERVIEWI Ng
Integrity |Respect|Responsibility 27
Negotiating
CongratulationsAllofyourhardworkhaspaidoffandnowyouhaveajoboffer Here are a few tips when considering the offer
read itThefirststeptoapproachingajobofferistocarefullyreadallofthematerialsentThisincludestheemailtheformaloffer(typicallyaPDFattachedtotheemail)anyotherattachmentsandallrelevantlinksMakesureyouclearlyunderstandy Salary(orhourlywage)y Locationy Startdateandenddate(inthecaseofinternships)y Expensescoveredy Benefits(probablynotincludedinaninternshipoffer)y Contactsy Datetoacceptofferby
write BaCKThenextstepistosendanemailtoyourcontactthankingthemforextendingtheofferConfirmthatyouwillhavearesponseforthembeforethedateindicatedontheofferAtthispointifthereareanyunclearpointsontheofferdonrsquotbeafraidtoaskquestionsinyourresponse
salary negotiatingBeginthenegotiationprocessbyaskingifthejobofferisnegotiableIfyouhaveapreviouslyestablishedlineofcommunicationwithyourcontactthroughthephonegiveherhimacalltoaskhowmuchflexibilitythecompanyhastodiscusssalaryOnceyouhavedeterminedthatitcanbeadjustedthroughnegotiationsdoyourhomeworkHaveagoodsoundreasonfornegotiatingBelowaresomeoftheresourcesthatwillhelpyouestablishanappropriatesalaryrangey NACESalarySurveyTheNationalAssociationofCollegesandEmployers
(naceweborg)producesquarterlysurveysofentry-levelsalaryYoucanusetheNACESalaryCalculatortoestablishasalaryrangebasedonoccupationeducationandlocation
y BureauofLaborStatistics(blsgovblsblswagehtm)TheBLSproducessalarydataonastateregionalandnationallevel
aCCept or deCline the oFFerBynowyouhavethoroughlyreviewedtheofferandconsideredwhetheryoufitwithinthecompanyandthepositionRegardlessofwhetheryouareacceptingordecliningtheofferbesuretodosobothverballyandinwriting
INTE
RVIEW
INg
28 College of Business | Career Success Guide28 College of Business | Career Success Guide
BUSinESS EtiqUEttE
employers rate candidate skills - in order of importance
ability to communicateability to work in a team structureability to make decisions and solve problemsAbilitytoplanorganizeandprioritizeAbilitytoobtainandprocessinformationAbilitytoanalyzequantitativedataTechnical knowledge
Computer proficiency
Abilitytocreateandoreditwrittenreports
Abilitytoinfluenceothers
SourceJobOutlook2013NationalAssociationofCollegesandEmployers
Integrity |Respect|Responsibility 29
BUSinESS EtiqUEttEWhether you are in an interview responding to an email or talking on the phone it is importanttokeepallcommunicationmdashbothverbalandnon-verbalmdashprofessionalTherelaxed tone and correspondence used with friends is not the same as professional communicationatworkorwithbusinessprofessionalsHerearesometipsmakesureyourcommunicationmeetstheprofessionalstandard
Professional Communication
emailing1 include a clear and brief subject line
YoudonrsquotwanttomaketheotherpersonguesswhatyourmessageisaboutThesubjectlineisoftenthedecidingfactorwhetheremailgetsreadordiscardedMakesureyoursubjectlineisclearconciseanddirect
2 always re-read before sendingMakesureyouproofreadyouremailsbeforesendingthemeliminatinganyerrorsthatyourmessagemaycontainandcheckingthetoneoftheemailYouwanttogiveagoodimpressionwhileclearlycommunicatingtheintentofthemessage
3 use a professional email addressIfyouwanttobetakenseriouslyuseanemailaddressappropriateforthejoborpositionWhatmayseemlikeafunnyaddresstoyouandyourfriendsislikelyinappropriatefortheworkplaceandwillbelookeddownuponbypotentialemployers
ETIQ
UETT
Enon-verBal CommuniCation Youmayhaveperfectedyouranswerstointerviewquestionsbutmuchofthefirstimpressionyoumakewillbebasedonnon-verbalcommunicationy Makeeyecontactwiththeinterviewery Afirmhandshakewillexudeconfidenceandcapabilityy Situpstraightwithfeeteitherflatonthefloororanklescrossedy Leanforwardslightlytoappearinterestedandengagedy Relaxyourshouldersy Smileandnodwhilelisteningy Donrsquotcrossyourarmsy Ifyouneedtodosomethingwithyourhandsinterlockyourfingersandholdthem
looselyinyourlaporholdapenandanotepady Donrsquotfidgetoruseexcessiveaggressivegestures
phone Calls and voiCemail1 identify yourself quickly Youdonrsquot
wanttoleavetheotherpersonguessingwhoitisStateyournameandwhereyouarecallingfromtogivecontextforthephonecall
2 have an appropriate voicemailYourvoicemailshouldbeeasytounderstandandappropriateforallcallersStateyourfullnameandphonenumberwithabriefmessageThismayoftenbesomeonersquosfirstimpressionofyousomakeitprofessional
3 Be preparedHaveanotepadandpenreadyfornotesorphonenumbersyoumightneedtojotdownAlsobereadytoaskquestionstoavoidawkwardsilencesinthecallWhencallingoutmakesureyouusedirectcommunicationsothepointofthecallisquicklyunderstood
4 slow downSinceinterviewersareareunabletoreadyourfacialexpressionsandbodylanguageitisimportanttoslowdownyourvocalratetoallowthemtounderstandexactlywhatyouaresayingYouwillalsosoundmoreconfidentandprofessional
5 practice ending your phone callEndingaphonecallcanbeawkwardsopracticehavingaconcisegoodbyeItissuggestedthatyouthanktheinterviewersfortheirtimeandsummarizeanyactionsyouwilltakeafterthecallTrynottoprolongyourgoodbye
4 mind your mannersRemembertherulesyouweretaughtwhenyouwereyoungersuchassayingpleaseandthankyouUsingthesewordsinyouremailswillmakeyousoundmoreprofessionalandrespectfulAddresseveryoneusingthepropertitlesuchasMrMsorDrAtitleisasignofrespectandshouldbeuseduntilyouareotherwiseinstructed
5 respond in a timely manner Respondingwithin24hoursisconsideredproperetiquetteevenifyoujustreplytoacknowledgetheemailandwillgetbacktothemlaterThisshowsyouhavereadtheemailandarebeingproactive
6 avoid using exclamation points WhenwritingaprofessionalemaildpnotoveruseexclamationmarksandboldedwordsWriteyouremailasifyouwerewritingaformallettertosomeoneanduseexclamatorylanguageandsymbolssparinglyEmoticonsorsmileyfacesareneveracceptableinprofessionalemailsLeavethoseforfriendlycommunicationonFacebookortextmessageswithfriendsandfamily
30 College of Business | Career Success Guide
Networking
tips For networKing suCCess1 play the student cardAlumniandothercontactsaremorelikelytowanttohelpyouwhileyoursquorestillastudentIfyouwantto
pickthebrainofsomeonewhoworksintheindustryorrequestaninformationalinterviewnowisthetimetodoitgrowtheserelationshipswhiletherersquosnopressuresothosecontactswillwanttohelpyouwhenyoutransitiontotheworkworld
2 use your friendsrsquo parents as resourcesTheyrsquovegotdecadesofexperienceandareprobablywillingtosharetheirexpertisewithyoumdashandmaybeeventheircontactsStudentstendtooverlooktheirparentsrsquofriendswhenitcomestonetworkingbutparentsareoftenwellconnectedorknowpeoplewhoareAlsolooktorelativesandfamilyfriends
3 get out of the bubbleYoucangetaheadbynetworkingoffcampusLeveragetheCareerSuccessCenterrsquosoff-campusnetworkingopportunitiesCheckoutconferencesinyourfieldoryourlocalChamberofCommerce
4 use linkedinDonrsquotavoidusingLinkedInuntilaftercollegeUseitnowtotrackthenetworkyoursquorebuildingLinkedInrecentlylaunchednewoptionsforstudentsthatmakeiteasytounderstandthisnetworkThereisevenatooltofindalumnifromyouruniversity
5 use twitter strategicallyWhileLinkedInistheprofessionalsocialnetworkTwittercanbeevenmoreusefulforconnectingwithpeopleyouwanttoknowMakealistofpeopleinyourindustrywhoyoulookuptoandusethenetworkstrategicallytoconnectwiththemLikeLinkedInTwittercanhelpyoutakethesestrategiestothenextlevelbecauseitprovidesanopportunitytokeepintouchwiththenetworkyoursquorebuilding
6 get an internshipThisisthemostobviousoptionbutitcanrsquotbeoverstatedThevalueofaninternshipistremendousbothintermsofskillsandcontactsEmployersoftenhirefull-timeworkersfromtheirinternshippoolwhichmeanshavinganinternshipputsyouaheadofotherjobseekersInadditiontogivingyoureal-lifeexperiencetoputonyourreacutesumeacuteaninternshipputsyouineyesightofpeoplewhoworkinyourfieldofchoiceandtheyaremorelikelytothinkofyouwhenjobopportunitiesarise
ETIQUETTE
OneofthebestwaysoffindingajobistonetworkNetworkingisasuccessfultechniqueinfindingyourfirstinternshiporjoborthroughoutyourentirecareerYoumaynotrealizeitbutyoualready have a network Faculty family and friends may not have a jobforyoubuttheymayknowsomeonewhodoesorhaveusefulinformationaboutacompanyforwhichyouwouldliketoworkNetworkingcanhelpyou
y Learnaboutjobsthatarenotpubliclyadvertised y Learnaboutanemployerrsquoscultureandexpectations y Sharejobleads y Gather information to help you decide if a career is right for you
Integrity |Respect|Responsibility 31
Elevator PitchIfyoursquorelookingforajoboneofthefirsttasksonyourto-dolistshouldbecraftinganidealldquoelevatorpitchrdquoItrsquosthe30-secondspeechthat summarizes who you are what you do and why you are the perfectcandidateYoushouldbeabletogiveyourelevatorpitchatanytimefromajobinterviewtoacocktailpartyconversation
putting together your elevator pitChy Aquickintroduction(namecollegemajor)y Whatareyourcareergoalsy Experience(relevanttoyourgoals)y Whatcanyouoffer(skillsandhowyouwouldbenefitanorganization)
tipsy Keepitshortandsimpley Maintaineyecontacty Haveafirmhandshaketosignalconfidencey Researchthecompanyyoutalkwithy Smilemdashshowyourenthusiasmy Practicepracticepractice
intro
goals
experience
fit
ETIQ
UETT
EImpact Your Future
Complete your reacutesumeacute with a graduate business degree Learn from globally conscious business leaders and renowned faculty Gain career confidence through experiential learning Become part of a distinguished business and alumni community
businessoregonstateedumba 541-737-5510 OSUmBaoregonstateedu
Our Oregon State MBA alumni are leaders thoughtout the stateJoin them
32 College of Business | Career Success Guide
More and more recruiters and employers are using LinkedIntofindandhiretalentMakesureyourLinkedInprofile represents you and sends the right message to yournetworkandpotentialemployers
y Completely fill out your profileandusekeywordssootherscansearchandfindyoueasilyUseaprofessionalorprofessional-qualityheadshotofyoudressedinbusinessattire
y Connect with everyoneConnectwithclassmatesprofessorsfacultypastemployersfamilyfamilyfriendsandmoreYouneverknowhowthoseconnectionswillpayoffFollowcompaniesyouareinterestedinorintheindustriesyouwanttoworkinJoingroupsaswell
y ask for recommendationsTakeadvantageoftheconnectionsyoursquovealreadymadeandaskiftheywillrecommendyouonLinkedIn
y interact with your network SendcommentsoffercongratulationsandldquolikerdquothingssopeopleknowyoursquoreactiveAlsointroducepeopleifyouthinktheyshouldbeconnectedmdashthatmayhelpyouinthefuture
y take advantage of new resources Youcanlistprojectshonorsorganizationsandcoursesyouhavetakensothatyoucanincludeallrelevantexperience
y Find people to network with FindalumniwhoworkinthefieldsandareasyouwanttoworkinReachoutandaskforaninformationalinterview
ETIQUETTE
Integrity |Respect|Responsibility 33
Professional attire is usually classifiedaseitherbusinessprofessionalorbusinesscasualInmostsituationsitisbesttoerr on the side of caution and dressbusinessprofessionalbutbesuretoresearchthecompanyyoursquollbespeakingwithtoknowifsomethingdifferentisexpectedIfyou are interviewing for a creative position in fields such as graphic or apparel design you may have more freedom to dress fashion-forward Researchthecorporatecultureandexpectationsbeforedeciding
Professional Dress
menBusiness professional Formenbusinessprofessionaldressmeansafullsuitbutton-upshirtandtieThesuitshouldbecomprisedofmatchingjacketandslacksThejacketsleevesshouldendatyourwristandthejacketshouldbelongenoughtocoveryourbottomTheshirtshouldbefittedandaplaincoloredorsimplepatternedtieshouldbewornandtiedsoitendsatthecenterofyourbeltShoesshouldbedarkleatherandshouldmatchyourbeltDonotwearacasualbeltwithabusinesssuitDresssocksshouldbeworninacolorthatmatchesthesuitandshouldextendoveryourcalfsoskindoesnotshowwhenyousitdownHairandfacialhairshouldbecleanandwellgroomedJewelryshouldconsistonlyofawatchandsimplerings(suchasaweddingbandorclassring)Removepiercingsandanyotherjewelry
Business CasualBusinesscasualdressincludesslacksorkhakipantsAsuitjacketisnotrequiredbutasportjacketmaybewornDependingonthecompanybusinesscasualmaybeanicebutton-upshirtwithorwithoutatieoralightsweaterApoloshirtissometimesconsideredbusinesscasualWearloafersorleathershoesandalwayswearmatchingsocks(notathleticsocks)Hairandfacialhairshouldbecleanandwell-groomed
womenBusiness professional BusinessprofessionaldressforwomenincludesafullsuitmdashajacketwitheitherslacksoramatchingskirtAskirtshouldbenohigherthananinchaboveyourkneeOverallthesuitshouldbetailoredtoyourbodywithoutbeingtootightUnderneathyourjacketwearabutton-upshirtinaneutralcolorShoesshouldbeclosed-toeinadarkcolortomatchyoursuitHairshouldbecleanandstyledandmakeupshouldbesubtleandneutral
Business CasualBusinesscasualdressismorerelaxedthanbusinessprofessionalSlacksoraskirtarerequiredbutasuitjacketisnotnecessaryCardigansandblousescanbewornontheirownandcanbemorecolorfulthanthesuggestedbusinessattire
ETIQ
UETT
E
34 College of Business | Career Success Guide
Career Success Center (CSC) Events The Career Success Center holds a variety of events throughout the year to help students with their career search and professional development Check theCSCwebsiteatbusinessoregonstateeducareersformoreinformationaboutthedatesandlocationsofevents
inFormation sessions TheCSCworkswithcompaniesinavarietyofindustriestoholdinformationsessionsEachsessionincludesanin-depthdiscussionaboutthecompanyanddifferentcareerpathsavailableandmayoffertheopportunitytomeetrecruitersorleadersafterward
proFessional development worKshopsProfessionaldevelopmentworkshopsthroughouttheacademicyearfeaturereacutesumeacutewritingcoverlettersjobsearchstrategyLinkedInpersonalbrandingandinterviewingskillsTheseworkshopsareagreatwaytohelpyouprepareforyourcareersearch
Career Fairs and hospitality suite CareerfairsareheldeachtermattheCH2MHILLAlumniCenterTheseeventsallowstudentstomeetandnetworkwithmorethan100companiesandlearnaboutinternshipandjobopportunitiesAfterthefairstheCareerSuccessCenterpartnerswithOSUAthleticstohostahospitalitysuitewhererecruiterscanmeetwithbusinessundergraduatesMBAstudentsandstudent-athletesinamoreinformalatmosphereTheeventissimilartoacocktailreceptionwhereyoucannetworkone-on-one
moCK interviews MockinterviewsprovidestudentsanopportunitytopracticeinterviewingtechniqueswithrealcompaniesandhaveaprofessionalreviewoftheirreacutesumeacuteSomeemployersusemockinterviewstorecruitstudentsandemployersreceivethereacutesumeacutesofallstudentswhoparticipateMockinterviewsareheldoncepertermintheacademicyear
Business roundtaBle (Brt) TheBusinessRoundtablemeetsquarterlyinthePortlandareafornetworkingandapresentationbyOregonStatealumniaboutbusinesstopicsMembersoftheBRTmentorbusinessstudentswhoattendTheseeventsmayalsobeheldinSeattleandCorvallis
Bis meet the Firms night (winter term)ThiseventisacareerfairforBISmajorsStudentsshouldattendtolearnmoreaboutinternshipandjobopportunitieswithvariouscompaniesMeettheFirmsalsogivesstudentsachancetoexpandtheirnetworkandlearnaboutpossiblecareerpaths
FinanCe speed dating (Fall term)Thegoalofthiseventistoinformstudentsenteringthefinanceprogramaboutthevarietyofcareerpathsandopportunitiesavailable
sophomore Boot CampTohelppreparesophomoresfortheirinternshipsearchestheSophomoreBootCampisafulldayofcareerexplorationandsearchpreparationItincludesanetworkingopportunityandlunchwithamotivationalspeakerThedayconcludeswithmini-classesoninternshipsearchpreparationincludingreacutesumeacutescoverletterssocialmediabrandingandinterviewingtechniques
aCCounting meet the FirmsThiseventisacareerfairforaccountingstudentsfeaturingpublicaccountingfirmsprivateindustrycompaniesandgovernmentagenciesthatrecruitaccountingmajorsItisheldduringthesecondweekoffallterm
Integrity |Respect|Responsibility 35
Corporate Partners
College of BusinessCollege of Business Career Success Center102 Austin HallcscbusoregonstateeduPhone 541-737-8957 businessoregonstateeducareers Career Guide
OSU_BIZ_JOBSfacebookcomOSUBIZJOBSBIZ_JOBSOSU OSU_BIZ_JOBS OSU_BIZ_JOBS
integrity
respect
responsibility
September 2014
22 College of Business | Career Success Guide
Follow up with interviewer(s) send a thank you letter that restates your skills and interest in the company within 24 hours of the interview
intErviEWinGresearch the employer to prepare for your interviewa Current newsb employer initiativesc position you are applying ford Company strengths weaknesses opportunities
and threats (swot analysis)
prepare five or more stories using the star method (see page 24)
make a great impression Be on time dress professionally make eye contact give a firm handshake be positive confident and listen to what the representatives have to say
always ask questions about the employer and position make sure you are not asking about things easily found on their website again do your research also avoid asking about salary and benefits
Integrity |Respect|Responsibility 23
traditional interview Thistypeofinterviewincludesbroad-basedquestionstoseeifthecandidatehastheskillstoperformthejobandtodeterminewhetherornottheyareafitforthecompanyBepreparedtoanswertraditionalinterviewquestionsinastraightforwardmanner
y Whydidyouchooseyourmajory Tellmeaboutyourself(keepthisto2-3minutes)y Whatareyourstrengthsandweaknessesy Whydoyouwanttoworkhere
Behavioral interview
BehavioralinterviewsarebasedontheideathatpastbehavioristhebestindicatoroffutureperformanceManycompaniestodayusethistypeofinterviewQuestionsforbehavioralinterviewsusuallystartwithldquoTellmeaboutatimewhenrdquoWhenansweringandpreparingfortheseinterviewsfollowtheSTARformatonpage24
Case interview CaseinterviewsaretypicallyusedbyconsultingcompaniesinvariousindustriesaswellasbankingandfinancialfirmsThisspecifictypeofinterviewisleveragedtotestthecandidatersquosanalyticalcommunicationproblemsolvingandadaptabilityskillsetsTypesofcaseinterviewsincludewrittencasesbusinesscasesandbrainteasers
phone interviewAphoneinterviewisusuallythefirstinterviewmanycompaniesuseasascreeningprocessforcandidates Hereareafewtips
y UsealandlinewhenpossibleIfyouuseacellphonemakesureyouareinaquietareawithgoodreception
y Providedetailedandspecificanswersjustasyouwouldinpersony Beprepared
video interviewIfyouareinterviewingwithacompanyandareunabletotraveltothesiteavideointerviewmaybearranged
y Dressprofessionallyasyouwouldforanon-siteinterviewy PracticebyrecordingyourselforutilizetheCSCresourcesy Chooseaquietareatointerviewwhereyouwillnotbedisruptedy giveyourselfplentyoftimetosetupequipmentsothatyouarereadytogoatinterviewtime
y Whenspeakingfocusyoureyesonthevideocameranotonyourscreensothatyouappeartomakeeyecontactwiththeinterviewer
inFormational interview Readaboutinformationalinterviewsonpage7
Types of Interviews
INTE
RVIEW
INg
SuccessfullymanaginganinterviewiskeytogettinganyjobTheinterviewprovidesemployerswithanopportunitytogettoknowyourpersonalityandtocloselyexamineyourverbalcommunicationskillsWhatyousaymdashandhowyousayitmdashiscriticaltoanemployerrsquosassessmentofyourldquofitrdquowithacompanyNonverbalbehaviorduringinterviewsisalsoaformofcommunicationAninterviewisanaturallyanxietyproducingsituationInordertodoyourbestmakesureyouprepare and practice Below are several different types of interviews you may experience
24 College of Business | Career Success Guide
Behavioral interview example ldquoDescribeatimewhenyouhadtosolveaproblemrdquo
STAR Method
SitUatiOnDescribethesettinginwhichyourexampletakesplaceWhatwasthesituationWhatwereyoudoingWhowereyouworkingwithWhatwereyouworkingon
Answer ldquoDuring my role as an intern at Company X I was responsible for managing all of the details for events and supervised a group of five for hosting eventsrdquo
taSKExplaintheldquoproblemrdquoandwhatyouneededtoaddressWhatwasthegoalyouwerestrivingforOrtheproblemyouweretryingtosolve
Answer ldquoAfter reviewing past reports I found that event attendance had dropped by 20 over the past few years I wanted to make sure that we brought attendance back uprdquo
aCtiOnTalkthroughthespecificstepsthatyoutookinordertoaddressthetaskathandDemonstrateandmentionskillsthatyouutilizedWhatdidyoudotoresolvetheproblemorreachyourgoal
answer ldquoFirst i collected feedback from past attendees and vendors by sending out a survey i used this to design a new approach that would be more effective in promoting our eventrdquo
rESULtExplainhowyouractionscontributedtotheoverallresultHowdidthestoryendWhatdidyoulearnfromthisexperienceIncludeconcretequantifiabledatatoprovidespecificdetailsinyourresponse
Answer ldquoThe company was able to use the new plan to host a new event By utilizing my strategies we raised attendance by 30 in the first year I learned that it is important to continually adapt strategies to increase participationrdquo
INTERVIEWI Ng
Integrity |Respect|Responsibility 25
leadershipy givemeanexampleofatimewhenyousuccessfullymotivatedotherpeopleunderchallengingcircumstances
y Describeasituationwhereyouusedpersuasiontosuccessfullyconvincesomeonetoseethingsyourway
y givemeaspecificexampleofsomethingyoudidthathelpedbuildenthusiasminothers
Commitment to tasKy Tellmeaboutatimewhenyoufailedtoachievethestatedobjectivegoalinaworkoreducationalsituation
y Tellmeaboutatimewhenyoucompletedaprojectwithminimaldirection
y givemeanexampleofanimportantgoalyouhadtosetandtellmeaboutyourprogressinreachingthatgoal
y Tellmeaboutatimewhenyouhadtogoaboveandbeyondthecallofdutyinordertogetajobdone
proBlem solvingy Tellmeaboutatimewhenyoumadeadecisionanditendedupbeingadisaster
y giveanexampleofatimewhenyouhadtoberelativelyquickincomingtoadecision
y givemeanexampleofatimewhenyouusedyourfact-findingskillstosolveaproblem
y givemeaspecificexampleofatimewhenyouusedgoodjudgmentandlogicinsolvingaproblem
CommuniCation sKillsy Tellusaboutthelastpresentationyouconductedy Tellusaboutatimewhenyoufacilitatedadiscussionthatgotofftrackmdashhowdidyouhandleit
y Tellmeaboutatimewhenyouhadtouseyourpresentationskillstoinfluencesomeonersquosopinion
y Describeatimewhenyouhadtouseyourwrittencommunicationskillstogetanimportantpointacross
Common Interview QuestionseduCationgoals
y Whathasbeenyourrolewithineachoftheextracurricularactivitiesthatyouparticipated
y Howdoyouthinkyouwilluseapplyyourdegreeinyournewjob
y Whataccomplishmentsareyoumostproudofy WehaveaverycompetitivecandidatepoolforourcompanySellmeonwhyyoushouldbeselected
y Howorwhydidyouchooseyourmajory IsyourgPAagoodreflectionofyourperformanceinschool
y Whattypeofpositionareyouinterestediny Whattypesofcampusactivitieshaveyouparticipatedin
teamworKgroup proJeCts y Tellmeofatimewhenyoudisagreedwithateammemberormanager
y Tellmeaboutatimewhenyourealizedinthemiddleofaprojectthatthingswerenotgoingasplannedmdashwhatdidyoudo
y Tellmeaboutasituationwhereyouknewyourboss(oranotherteammember)waswrongyouwererightandhowyoudealtwiththesituation
y Tellofatimewhenyouworkedwithacolleaguewhowasnotcompletinghishershareofthework
y Tellmeaboutatimewhenyouhadadisagreementwithateammemberorcoworker
strengths and weaKnessesy TellmeaboutatimewhenyoushowedpoorjudgmentHowdidyouresolvethissituation
y TellmeastoryofatimeyoudisappointedamanagerorteammemberWhatlessondidyoulearnfromtheexperience
y giveanexampleofhowyouhavebeenabletomotivateyourselftoactionwhenyoujustdidnrsquotfeellikedoingaparticulartask
INTE
RVIEW
INg
26 College of Business | Career Success Guide
Follow-UpFollowupafteraninterviewbysendingathankyoulettertothoseyouinterviewed with within 24 hours You can send a letter through the mail or byemailEmailisthebestwaytoensureitisreceivedinatimelymannerSending a thank you letter through the mail is more formal and appropriate
Applicantrsquos Current AddressCity State ZIP Code
Date of Writing
Ms Jane DoeTitleOrganizationStreet AddressCity State ZIP Code
Dear Ms Doe
1st Paragraph Express appreciation for opportunity mention location and date of interview or meeting make a positive statement about your interest in the organization
2nd Paragraph Emphasize a specific point which will make you stand out in the employerrsquos memory supply any additional information which was omitted from the interview
3rd Paragraph Close with additional appreciation make a positive statement about your qualifications for the position
Sincerely
(your name signed)Type your name
INTERVIEWI Ng
Integrity |Respect|Responsibility 27
Negotiating
CongratulationsAllofyourhardworkhaspaidoffandnowyouhaveajoboffer Here are a few tips when considering the offer
read itThefirststeptoapproachingajobofferistocarefullyreadallofthematerialsentThisincludestheemailtheformaloffer(typicallyaPDFattachedtotheemail)anyotherattachmentsandallrelevantlinksMakesureyouclearlyunderstandy Salary(orhourlywage)y Locationy Startdateandenddate(inthecaseofinternships)y Expensescoveredy Benefits(probablynotincludedinaninternshipoffer)y Contactsy Datetoacceptofferby
write BaCKThenextstepistosendanemailtoyourcontactthankingthemforextendingtheofferConfirmthatyouwillhavearesponseforthembeforethedateindicatedontheofferAtthispointifthereareanyunclearpointsontheofferdonrsquotbeafraidtoaskquestionsinyourresponse
salary negotiatingBeginthenegotiationprocessbyaskingifthejobofferisnegotiableIfyouhaveapreviouslyestablishedlineofcommunicationwithyourcontactthroughthephonegiveherhimacalltoaskhowmuchflexibilitythecompanyhastodiscusssalaryOnceyouhavedeterminedthatitcanbeadjustedthroughnegotiationsdoyourhomeworkHaveagoodsoundreasonfornegotiatingBelowaresomeoftheresourcesthatwillhelpyouestablishanappropriatesalaryrangey NACESalarySurveyTheNationalAssociationofCollegesandEmployers
(naceweborg)producesquarterlysurveysofentry-levelsalaryYoucanusetheNACESalaryCalculatortoestablishasalaryrangebasedonoccupationeducationandlocation
y BureauofLaborStatistics(blsgovblsblswagehtm)TheBLSproducessalarydataonastateregionalandnationallevel
aCCept or deCline the oFFerBynowyouhavethoroughlyreviewedtheofferandconsideredwhetheryoufitwithinthecompanyandthepositionRegardlessofwhetheryouareacceptingordecliningtheofferbesuretodosobothverballyandinwriting
INTE
RVIEW
INg
28 College of Business | Career Success Guide28 College of Business | Career Success Guide
BUSinESS EtiqUEttE
employers rate candidate skills - in order of importance
ability to communicateability to work in a team structureability to make decisions and solve problemsAbilitytoplanorganizeandprioritizeAbilitytoobtainandprocessinformationAbilitytoanalyzequantitativedataTechnical knowledge
Computer proficiency
Abilitytocreateandoreditwrittenreports
Abilitytoinfluenceothers
SourceJobOutlook2013NationalAssociationofCollegesandEmployers
Integrity |Respect|Responsibility 29
BUSinESS EtiqUEttEWhether you are in an interview responding to an email or talking on the phone it is importanttokeepallcommunicationmdashbothverbalandnon-verbalmdashprofessionalTherelaxed tone and correspondence used with friends is not the same as professional communicationatworkorwithbusinessprofessionalsHerearesometipsmakesureyourcommunicationmeetstheprofessionalstandard
Professional Communication
emailing1 include a clear and brief subject line
YoudonrsquotwanttomaketheotherpersonguesswhatyourmessageisaboutThesubjectlineisoftenthedecidingfactorwhetheremailgetsreadordiscardedMakesureyoursubjectlineisclearconciseanddirect
2 always re-read before sendingMakesureyouproofreadyouremailsbeforesendingthemeliminatinganyerrorsthatyourmessagemaycontainandcheckingthetoneoftheemailYouwanttogiveagoodimpressionwhileclearlycommunicatingtheintentofthemessage
3 use a professional email addressIfyouwanttobetakenseriouslyuseanemailaddressappropriateforthejoborpositionWhatmayseemlikeafunnyaddresstoyouandyourfriendsislikelyinappropriatefortheworkplaceandwillbelookeddownuponbypotentialemployers
ETIQ
UETT
Enon-verBal CommuniCation Youmayhaveperfectedyouranswerstointerviewquestionsbutmuchofthefirstimpressionyoumakewillbebasedonnon-verbalcommunicationy Makeeyecontactwiththeinterviewery Afirmhandshakewillexudeconfidenceandcapabilityy Situpstraightwithfeeteitherflatonthefloororanklescrossedy Leanforwardslightlytoappearinterestedandengagedy Relaxyourshouldersy Smileandnodwhilelisteningy Donrsquotcrossyourarmsy Ifyouneedtodosomethingwithyourhandsinterlockyourfingersandholdthem
looselyinyourlaporholdapenandanotepady Donrsquotfidgetoruseexcessiveaggressivegestures
phone Calls and voiCemail1 identify yourself quickly Youdonrsquot
wanttoleavetheotherpersonguessingwhoitisStateyournameandwhereyouarecallingfromtogivecontextforthephonecall
2 have an appropriate voicemailYourvoicemailshouldbeeasytounderstandandappropriateforallcallersStateyourfullnameandphonenumberwithabriefmessageThismayoftenbesomeonersquosfirstimpressionofyousomakeitprofessional
3 Be preparedHaveanotepadandpenreadyfornotesorphonenumbersyoumightneedtojotdownAlsobereadytoaskquestionstoavoidawkwardsilencesinthecallWhencallingoutmakesureyouusedirectcommunicationsothepointofthecallisquicklyunderstood
4 slow downSinceinterviewersareareunabletoreadyourfacialexpressionsandbodylanguageitisimportanttoslowdownyourvocalratetoallowthemtounderstandexactlywhatyouaresayingYouwillalsosoundmoreconfidentandprofessional
5 practice ending your phone callEndingaphonecallcanbeawkwardsopracticehavingaconcisegoodbyeItissuggestedthatyouthanktheinterviewersfortheirtimeandsummarizeanyactionsyouwilltakeafterthecallTrynottoprolongyourgoodbye
4 mind your mannersRemembertherulesyouweretaughtwhenyouwereyoungersuchassayingpleaseandthankyouUsingthesewordsinyouremailswillmakeyousoundmoreprofessionalandrespectfulAddresseveryoneusingthepropertitlesuchasMrMsorDrAtitleisasignofrespectandshouldbeuseduntilyouareotherwiseinstructed
5 respond in a timely manner Respondingwithin24hoursisconsideredproperetiquetteevenifyoujustreplytoacknowledgetheemailandwillgetbacktothemlaterThisshowsyouhavereadtheemailandarebeingproactive
6 avoid using exclamation points WhenwritingaprofessionalemaildpnotoveruseexclamationmarksandboldedwordsWriteyouremailasifyouwerewritingaformallettertosomeoneanduseexclamatorylanguageandsymbolssparinglyEmoticonsorsmileyfacesareneveracceptableinprofessionalemailsLeavethoseforfriendlycommunicationonFacebookortextmessageswithfriendsandfamily
30 College of Business | Career Success Guide
Networking
tips For networKing suCCess1 play the student cardAlumniandothercontactsaremorelikelytowanttohelpyouwhileyoursquorestillastudentIfyouwantto
pickthebrainofsomeonewhoworksintheindustryorrequestaninformationalinterviewnowisthetimetodoitgrowtheserelationshipswhiletherersquosnopressuresothosecontactswillwanttohelpyouwhenyoutransitiontotheworkworld
2 use your friendsrsquo parents as resourcesTheyrsquovegotdecadesofexperienceandareprobablywillingtosharetheirexpertisewithyoumdashandmaybeeventheircontactsStudentstendtooverlooktheirparentsrsquofriendswhenitcomestonetworkingbutparentsareoftenwellconnectedorknowpeoplewhoareAlsolooktorelativesandfamilyfriends
3 get out of the bubbleYoucangetaheadbynetworkingoffcampusLeveragetheCareerSuccessCenterrsquosoff-campusnetworkingopportunitiesCheckoutconferencesinyourfieldoryourlocalChamberofCommerce
4 use linkedinDonrsquotavoidusingLinkedInuntilaftercollegeUseitnowtotrackthenetworkyoursquorebuildingLinkedInrecentlylaunchednewoptionsforstudentsthatmakeiteasytounderstandthisnetworkThereisevenatooltofindalumnifromyouruniversity
5 use twitter strategicallyWhileLinkedInistheprofessionalsocialnetworkTwittercanbeevenmoreusefulforconnectingwithpeopleyouwanttoknowMakealistofpeopleinyourindustrywhoyoulookuptoandusethenetworkstrategicallytoconnectwiththemLikeLinkedInTwittercanhelpyoutakethesestrategiestothenextlevelbecauseitprovidesanopportunitytokeepintouchwiththenetworkyoursquorebuilding
6 get an internshipThisisthemostobviousoptionbutitcanrsquotbeoverstatedThevalueofaninternshipistremendousbothintermsofskillsandcontactsEmployersoftenhirefull-timeworkersfromtheirinternshippoolwhichmeanshavinganinternshipputsyouaheadofotherjobseekersInadditiontogivingyoureal-lifeexperiencetoputonyourreacutesumeacuteaninternshipputsyouineyesightofpeoplewhoworkinyourfieldofchoiceandtheyaremorelikelytothinkofyouwhenjobopportunitiesarise
ETIQUETTE
OneofthebestwaysoffindingajobistonetworkNetworkingisasuccessfultechniqueinfindingyourfirstinternshiporjoborthroughoutyourentirecareerYoumaynotrealizeitbutyoualready have a network Faculty family and friends may not have a jobforyoubuttheymayknowsomeonewhodoesorhaveusefulinformationaboutacompanyforwhichyouwouldliketoworkNetworkingcanhelpyou
y Learnaboutjobsthatarenotpubliclyadvertised y Learnaboutanemployerrsquoscultureandexpectations y Sharejobleads y Gather information to help you decide if a career is right for you
Integrity |Respect|Responsibility 31
Elevator PitchIfyoursquorelookingforajoboneofthefirsttasksonyourto-dolistshouldbecraftinganidealldquoelevatorpitchrdquoItrsquosthe30-secondspeechthat summarizes who you are what you do and why you are the perfectcandidateYoushouldbeabletogiveyourelevatorpitchatanytimefromajobinterviewtoacocktailpartyconversation
putting together your elevator pitChy Aquickintroduction(namecollegemajor)y Whatareyourcareergoalsy Experience(relevanttoyourgoals)y Whatcanyouoffer(skillsandhowyouwouldbenefitanorganization)
tipsy Keepitshortandsimpley Maintaineyecontacty Haveafirmhandshaketosignalconfidencey Researchthecompanyyoutalkwithy Smilemdashshowyourenthusiasmy Practicepracticepractice
intro
goals
experience
fit
ETIQ
UETT
EImpact Your Future
Complete your reacutesumeacute with a graduate business degree Learn from globally conscious business leaders and renowned faculty Gain career confidence through experiential learning Become part of a distinguished business and alumni community
businessoregonstateedumba 541-737-5510 OSUmBaoregonstateedu
Our Oregon State MBA alumni are leaders thoughtout the stateJoin them
32 College of Business | Career Success Guide
More and more recruiters and employers are using LinkedIntofindandhiretalentMakesureyourLinkedInprofile represents you and sends the right message to yournetworkandpotentialemployers
y Completely fill out your profileandusekeywordssootherscansearchandfindyoueasilyUseaprofessionalorprofessional-qualityheadshotofyoudressedinbusinessattire
y Connect with everyoneConnectwithclassmatesprofessorsfacultypastemployersfamilyfamilyfriendsandmoreYouneverknowhowthoseconnectionswillpayoffFollowcompaniesyouareinterestedinorintheindustriesyouwanttoworkinJoingroupsaswell
y ask for recommendationsTakeadvantageoftheconnectionsyoursquovealreadymadeandaskiftheywillrecommendyouonLinkedIn
y interact with your network SendcommentsoffercongratulationsandldquolikerdquothingssopeopleknowyoursquoreactiveAlsointroducepeopleifyouthinktheyshouldbeconnectedmdashthatmayhelpyouinthefuture
y take advantage of new resources Youcanlistprojectshonorsorganizationsandcoursesyouhavetakensothatyoucanincludeallrelevantexperience
y Find people to network with FindalumniwhoworkinthefieldsandareasyouwanttoworkinReachoutandaskforaninformationalinterview
ETIQUETTE
Integrity |Respect|Responsibility 33
Professional attire is usually classifiedaseitherbusinessprofessionalorbusinesscasualInmostsituationsitisbesttoerr on the side of caution and dressbusinessprofessionalbutbesuretoresearchthecompanyyoursquollbespeakingwithtoknowifsomethingdifferentisexpectedIfyou are interviewing for a creative position in fields such as graphic or apparel design you may have more freedom to dress fashion-forward Researchthecorporatecultureandexpectationsbeforedeciding
Professional Dress
menBusiness professional Formenbusinessprofessionaldressmeansafullsuitbutton-upshirtandtieThesuitshouldbecomprisedofmatchingjacketandslacksThejacketsleevesshouldendatyourwristandthejacketshouldbelongenoughtocoveryourbottomTheshirtshouldbefittedandaplaincoloredorsimplepatternedtieshouldbewornandtiedsoitendsatthecenterofyourbeltShoesshouldbedarkleatherandshouldmatchyourbeltDonotwearacasualbeltwithabusinesssuitDresssocksshouldbeworninacolorthatmatchesthesuitandshouldextendoveryourcalfsoskindoesnotshowwhenyousitdownHairandfacialhairshouldbecleanandwellgroomedJewelryshouldconsistonlyofawatchandsimplerings(suchasaweddingbandorclassring)Removepiercingsandanyotherjewelry
Business CasualBusinesscasualdressincludesslacksorkhakipantsAsuitjacketisnotrequiredbutasportjacketmaybewornDependingonthecompanybusinesscasualmaybeanicebutton-upshirtwithorwithoutatieoralightsweaterApoloshirtissometimesconsideredbusinesscasualWearloafersorleathershoesandalwayswearmatchingsocks(notathleticsocks)Hairandfacialhairshouldbecleanandwell-groomed
womenBusiness professional BusinessprofessionaldressforwomenincludesafullsuitmdashajacketwitheitherslacksoramatchingskirtAskirtshouldbenohigherthananinchaboveyourkneeOverallthesuitshouldbetailoredtoyourbodywithoutbeingtootightUnderneathyourjacketwearabutton-upshirtinaneutralcolorShoesshouldbeclosed-toeinadarkcolortomatchyoursuitHairshouldbecleanandstyledandmakeupshouldbesubtleandneutral
Business CasualBusinesscasualdressismorerelaxedthanbusinessprofessionalSlacksoraskirtarerequiredbutasuitjacketisnotnecessaryCardigansandblousescanbewornontheirownandcanbemorecolorfulthanthesuggestedbusinessattire
ETIQ
UETT
E
34 College of Business | Career Success Guide
Career Success Center (CSC) Events The Career Success Center holds a variety of events throughout the year to help students with their career search and professional development Check theCSCwebsiteatbusinessoregonstateeducareersformoreinformationaboutthedatesandlocationsofevents
inFormation sessions TheCSCworkswithcompaniesinavarietyofindustriestoholdinformationsessionsEachsessionincludesanin-depthdiscussionaboutthecompanyanddifferentcareerpathsavailableandmayoffertheopportunitytomeetrecruitersorleadersafterward
proFessional development worKshopsProfessionaldevelopmentworkshopsthroughouttheacademicyearfeaturereacutesumeacutewritingcoverlettersjobsearchstrategyLinkedInpersonalbrandingandinterviewingskillsTheseworkshopsareagreatwaytohelpyouprepareforyourcareersearch
Career Fairs and hospitality suite CareerfairsareheldeachtermattheCH2MHILLAlumniCenterTheseeventsallowstudentstomeetandnetworkwithmorethan100companiesandlearnaboutinternshipandjobopportunitiesAfterthefairstheCareerSuccessCenterpartnerswithOSUAthleticstohostahospitalitysuitewhererecruiterscanmeetwithbusinessundergraduatesMBAstudentsandstudent-athletesinamoreinformalatmosphereTheeventissimilartoacocktailreceptionwhereyoucannetworkone-on-one
moCK interviews MockinterviewsprovidestudentsanopportunitytopracticeinterviewingtechniqueswithrealcompaniesandhaveaprofessionalreviewoftheirreacutesumeacuteSomeemployersusemockinterviewstorecruitstudentsandemployersreceivethereacutesumeacutesofallstudentswhoparticipateMockinterviewsareheldoncepertermintheacademicyear
Business roundtaBle (Brt) TheBusinessRoundtablemeetsquarterlyinthePortlandareafornetworkingandapresentationbyOregonStatealumniaboutbusinesstopicsMembersoftheBRTmentorbusinessstudentswhoattendTheseeventsmayalsobeheldinSeattleandCorvallis
Bis meet the Firms night (winter term)ThiseventisacareerfairforBISmajorsStudentsshouldattendtolearnmoreaboutinternshipandjobopportunitieswithvariouscompaniesMeettheFirmsalsogivesstudentsachancetoexpandtheirnetworkandlearnaboutpossiblecareerpaths
FinanCe speed dating (Fall term)Thegoalofthiseventistoinformstudentsenteringthefinanceprogramaboutthevarietyofcareerpathsandopportunitiesavailable
sophomore Boot CampTohelppreparesophomoresfortheirinternshipsearchestheSophomoreBootCampisafulldayofcareerexplorationandsearchpreparationItincludesanetworkingopportunityandlunchwithamotivationalspeakerThedayconcludeswithmini-classesoninternshipsearchpreparationincludingreacutesumeacutescoverletterssocialmediabrandingandinterviewingtechniques
aCCounting meet the FirmsThiseventisacareerfairforaccountingstudentsfeaturingpublicaccountingfirmsprivateindustrycompaniesandgovernmentagenciesthatrecruitaccountingmajorsItisheldduringthesecondweekoffallterm
Integrity |Respect|Responsibility 35
Corporate Partners
College of BusinessCollege of Business Career Success Center102 Austin HallcscbusoregonstateeduPhone 541-737-8957 businessoregonstateeducareers Career Guide
OSU_BIZ_JOBSfacebookcomOSUBIZJOBSBIZ_JOBSOSU OSU_BIZ_JOBS OSU_BIZ_JOBS
integrity
respect
responsibility
September 2014
Integrity |Respect|Responsibility 23
traditional interview Thistypeofinterviewincludesbroad-basedquestionstoseeifthecandidatehastheskillstoperformthejobandtodeterminewhetherornottheyareafitforthecompanyBepreparedtoanswertraditionalinterviewquestionsinastraightforwardmanner
y Whydidyouchooseyourmajory Tellmeaboutyourself(keepthisto2-3minutes)y Whatareyourstrengthsandweaknessesy Whydoyouwanttoworkhere
Behavioral interview
BehavioralinterviewsarebasedontheideathatpastbehavioristhebestindicatoroffutureperformanceManycompaniestodayusethistypeofinterviewQuestionsforbehavioralinterviewsusuallystartwithldquoTellmeaboutatimewhenrdquoWhenansweringandpreparingfortheseinterviewsfollowtheSTARformatonpage24
Case interview CaseinterviewsaretypicallyusedbyconsultingcompaniesinvariousindustriesaswellasbankingandfinancialfirmsThisspecifictypeofinterviewisleveragedtotestthecandidatersquosanalyticalcommunicationproblemsolvingandadaptabilityskillsetsTypesofcaseinterviewsincludewrittencasesbusinesscasesandbrainteasers
phone interviewAphoneinterviewisusuallythefirstinterviewmanycompaniesuseasascreeningprocessforcandidates Hereareafewtips
y UsealandlinewhenpossibleIfyouuseacellphonemakesureyouareinaquietareawithgoodreception
y Providedetailedandspecificanswersjustasyouwouldinpersony Beprepared
video interviewIfyouareinterviewingwithacompanyandareunabletotraveltothesiteavideointerviewmaybearranged
y Dressprofessionallyasyouwouldforanon-siteinterviewy PracticebyrecordingyourselforutilizetheCSCresourcesy Chooseaquietareatointerviewwhereyouwillnotbedisruptedy giveyourselfplentyoftimetosetupequipmentsothatyouarereadytogoatinterviewtime
y Whenspeakingfocusyoureyesonthevideocameranotonyourscreensothatyouappeartomakeeyecontactwiththeinterviewer
inFormational interview Readaboutinformationalinterviewsonpage7
Types of Interviews
INTE
RVIEW
INg
SuccessfullymanaginganinterviewiskeytogettinganyjobTheinterviewprovidesemployerswithanopportunitytogettoknowyourpersonalityandtocloselyexamineyourverbalcommunicationskillsWhatyousaymdashandhowyousayitmdashiscriticaltoanemployerrsquosassessmentofyourldquofitrdquowithacompanyNonverbalbehaviorduringinterviewsisalsoaformofcommunicationAninterviewisanaturallyanxietyproducingsituationInordertodoyourbestmakesureyouprepare and practice Below are several different types of interviews you may experience
24 College of Business | Career Success Guide
Behavioral interview example ldquoDescribeatimewhenyouhadtosolveaproblemrdquo
STAR Method
SitUatiOnDescribethesettinginwhichyourexampletakesplaceWhatwasthesituationWhatwereyoudoingWhowereyouworkingwithWhatwereyouworkingon
Answer ldquoDuring my role as an intern at Company X I was responsible for managing all of the details for events and supervised a group of five for hosting eventsrdquo
taSKExplaintheldquoproblemrdquoandwhatyouneededtoaddressWhatwasthegoalyouwerestrivingforOrtheproblemyouweretryingtosolve
Answer ldquoAfter reviewing past reports I found that event attendance had dropped by 20 over the past few years I wanted to make sure that we brought attendance back uprdquo
aCtiOnTalkthroughthespecificstepsthatyoutookinordertoaddressthetaskathandDemonstrateandmentionskillsthatyouutilizedWhatdidyoudotoresolvetheproblemorreachyourgoal
answer ldquoFirst i collected feedback from past attendees and vendors by sending out a survey i used this to design a new approach that would be more effective in promoting our eventrdquo
rESULtExplainhowyouractionscontributedtotheoverallresultHowdidthestoryendWhatdidyoulearnfromthisexperienceIncludeconcretequantifiabledatatoprovidespecificdetailsinyourresponse
Answer ldquoThe company was able to use the new plan to host a new event By utilizing my strategies we raised attendance by 30 in the first year I learned that it is important to continually adapt strategies to increase participationrdquo
INTERVIEWI Ng
Integrity |Respect|Responsibility 25
leadershipy givemeanexampleofatimewhenyousuccessfullymotivatedotherpeopleunderchallengingcircumstances
y Describeasituationwhereyouusedpersuasiontosuccessfullyconvincesomeonetoseethingsyourway
y givemeaspecificexampleofsomethingyoudidthathelpedbuildenthusiasminothers
Commitment to tasKy Tellmeaboutatimewhenyoufailedtoachievethestatedobjectivegoalinaworkoreducationalsituation
y Tellmeaboutatimewhenyoucompletedaprojectwithminimaldirection
y givemeanexampleofanimportantgoalyouhadtosetandtellmeaboutyourprogressinreachingthatgoal
y Tellmeaboutatimewhenyouhadtogoaboveandbeyondthecallofdutyinordertogetajobdone
proBlem solvingy Tellmeaboutatimewhenyoumadeadecisionanditendedupbeingadisaster
y giveanexampleofatimewhenyouhadtoberelativelyquickincomingtoadecision
y givemeanexampleofatimewhenyouusedyourfact-findingskillstosolveaproblem
y givemeaspecificexampleofatimewhenyouusedgoodjudgmentandlogicinsolvingaproblem
CommuniCation sKillsy Tellusaboutthelastpresentationyouconductedy Tellusaboutatimewhenyoufacilitatedadiscussionthatgotofftrackmdashhowdidyouhandleit
y Tellmeaboutatimewhenyouhadtouseyourpresentationskillstoinfluencesomeonersquosopinion
y Describeatimewhenyouhadtouseyourwrittencommunicationskillstogetanimportantpointacross
Common Interview QuestionseduCationgoals
y Whathasbeenyourrolewithineachoftheextracurricularactivitiesthatyouparticipated
y Howdoyouthinkyouwilluseapplyyourdegreeinyournewjob
y Whataccomplishmentsareyoumostproudofy WehaveaverycompetitivecandidatepoolforourcompanySellmeonwhyyoushouldbeselected
y Howorwhydidyouchooseyourmajory IsyourgPAagoodreflectionofyourperformanceinschool
y Whattypeofpositionareyouinterestediny Whattypesofcampusactivitieshaveyouparticipatedin
teamworKgroup proJeCts y Tellmeofatimewhenyoudisagreedwithateammemberormanager
y Tellmeaboutatimewhenyourealizedinthemiddleofaprojectthatthingswerenotgoingasplannedmdashwhatdidyoudo
y Tellmeaboutasituationwhereyouknewyourboss(oranotherteammember)waswrongyouwererightandhowyoudealtwiththesituation
y Tellofatimewhenyouworkedwithacolleaguewhowasnotcompletinghishershareofthework
y Tellmeaboutatimewhenyouhadadisagreementwithateammemberorcoworker
strengths and weaKnessesy TellmeaboutatimewhenyoushowedpoorjudgmentHowdidyouresolvethissituation
y TellmeastoryofatimeyoudisappointedamanagerorteammemberWhatlessondidyoulearnfromtheexperience
y giveanexampleofhowyouhavebeenabletomotivateyourselftoactionwhenyoujustdidnrsquotfeellikedoingaparticulartask
INTE
RVIEW
INg
26 College of Business | Career Success Guide
Follow-UpFollowupafteraninterviewbysendingathankyoulettertothoseyouinterviewed with within 24 hours You can send a letter through the mail or byemailEmailisthebestwaytoensureitisreceivedinatimelymannerSending a thank you letter through the mail is more formal and appropriate
Applicantrsquos Current AddressCity State ZIP Code
Date of Writing
Ms Jane DoeTitleOrganizationStreet AddressCity State ZIP Code
Dear Ms Doe
1st Paragraph Express appreciation for opportunity mention location and date of interview or meeting make a positive statement about your interest in the organization
2nd Paragraph Emphasize a specific point which will make you stand out in the employerrsquos memory supply any additional information which was omitted from the interview
3rd Paragraph Close with additional appreciation make a positive statement about your qualifications for the position
Sincerely
(your name signed)Type your name
INTERVIEWI Ng
Integrity |Respect|Responsibility 27
Negotiating
CongratulationsAllofyourhardworkhaspaidoffandnowyouhaveajoboffer Here are a few tips when considering the offer
read itThefirststeptoapproachingajobofferistocarefullyreadallofthematerialsentThisincludestheemailtheformaloffer(typicallyaPDFattachedtotheemail)anyotherattachmentsandallrelevantlinksMakesureyouclearlyunderstandy Salary(orhourlywage)y Locationy Startdateandenddate(inthecaseofinternships)y Expensescoveredy Benefits(probablynotincludedinaninternshipoffer)y Contactsy Datetoacceptofferby
write BaCKThenextstepistosendanemailtoyourcontactthankingthemforextendingtheofferConfirmthatyouwillhavearesponseforthembeforethedateindicatedontheofferAtthispointifthereareanyunclearpointsontheofferdonrsquotbeafraidtoaskquestionsinyourresponse
salary negotiatingBeginthenegotiationprocessbyaskingifthejobofferisnegotiableIfyouhaveapreviouslyestablishedlineofcommunicationwithyourcontactthroughthephonegiveherhimacalltoaskhowmuchflexibilitythecompanyhastodiscusssalaryOnceyouhavedeterminedthatitcanbeadjustedthroughnegotiationsdoyourhomeworkHaveagoodsoundreasonfornegotiatingBelowaresomeoftheresourcesthatwillhelpyouestablishanappropriatesalaryrangey NACESalarySurveyTheNationalAssociationofCollegesandEmployers
(naceweborg)producesquarterlysurveysofentry-levelsalaryYoucanusetheNACESalaryCalculatortoestablishasalaryrangebasedonoccupationeducationandlocation
y BureauofLaborStatistics(blsgovblsblswagehtm)TheBLSproducessalarydataonastateregionalandnationallevel
aCCept or deCline the oFFerBynowyouhavethoroughlyreviewedtheofferandconsideredwhetheryoufitwithinthecompanyandthepositionRegardlessofwhetheryouareacceptingordecliningtheofferbesuretodosobothverballyandinwriting
INTE
RVIEW
INg
28 College of Business | Career Success Guide28 College of Business | Career Success Guide
BUSinESS EtiqUEttE
employers rate candidate skills - in order of importance
ability to communicateability to work in a team structureability to make decisions and solve problemsAbilitytoplanorganizeandprioritizeAbilitytoobtainandprocessinformationAbilitytoanalyzequantitativedataTechnical knowledge
Computer proficiency
Abilitytocreateandoreditwrittenreports
Abilitytoinfluenceothers
SourceJobOutlook2013NationalAssociationofCollegesandEmployers
Integrity |Respect|Responsibility 29
BUSinESS EtiqUEttEWhether you are in an interview responding to an email or talking on the phone it is importanttokeepallcommunicationmdashbothverbalandnon-verbalmdashprofessionalTherelaxed tone and correspondence used with friends is not the same as professional communicationatworkorwithbusinessprofessionalsHerearesometipsmakesureyourcommunicationmeetstheprofessionalstandard
Professional Communication
emailing1 include a clear and brief subject line
YoudonrsquotwanttomaketheotherpersonguesswhatyourmessageisaboutThesubjectlineisoftenthedecidingfactorwhetheremailgetsreadordiscardedMakesureyoursubjectlineisclearconciseanddirect
2 always re-read before sendingMakesureyouproofreadyouremailsbeforesendingthemeliminatinganyerrorsthatyourmessagemaycontainandcheckingthetoneoftheemailYouwanttogiveagoodimpressionwhileclearlycommunicatingtheintentofthemessage
3 use a professional email addressIfyouwanttobetakenseriouslyuseanemailaddressappropriateforthejoborpositionWhatmayseemlikeafunnyaddresstoyouandyourfriendsislikelyinappropriatefortheworkplaceandwillbelookeddownuponbypotentialemployers
ETIQ
UETT
Enon-verBal CommuniCation Youmayhaveperfectedyouranswerstointerviewquestionsbutmuchofthefirstimpressionyoumakewillbebasedonnon-verbalcommunicationy Makeeyecontactwiththeinterviewery Afirmhandshakewillexudeconfidenceandcapabilityy Situpstraightwithfeeteitherflatonthefloororanklescrossedy Leanforwardslightlytoappearinterestedandengagedy Relaxyourshouldersy Smileandnodwhilelisteningy Donrsquotcrossyourarmsy Ifyouneedtodosomethingwithyourhandsinterlockyourfingersandholdthem
looselyinyourlaporholdapenandanotepady Donrsquotfidgetoruseexcessiveaggressivegestures
phone Calls and voiCemail1 identify yourself quickly Youdonrsquot
wanttoleavetheotherpersonguessingwhoitisStateyournameandwhereyouarecallingfromtogivecontextforthephonecall
2 have an appropriate voicemailYourvoicemailshouldbeeasytounderstandandappropriateforallcallersStateyourfullnameandphonenumberwithabriefmessageThismayoftenbesomeonersquosfirstimpressionofyousomakeitprofessional
3 Be preparedHaveanotepadandpenreadyfornotesorphonenumbersyoumightneedtojotdownAlsobereadytoaskquestionstoavoidawkwardsilencesinthecallWhencallingoutmakesureyouusedirectcommunicationsothepointofthecallisquicklyunderstood
4 slow downSinceinterviewersareareunabletoreadyourfacialexpressionsandbodylanguageitisimportanttoslowdownyourvocalratetoallowthemtounderstandexactlywhatyouaresayingYouwillalsosoundmoreconfidentandprofessional
5 practice ending your phone callEndingaphonecallcanbeawkwardsopracticehavingaconcisegoodbyeItissuggestedthatyouthanktheinterviewersfortheirtimeandsummarizeanyactionsyouwilltakeafterthecallTrynottoprolongyourgoodbye
4 mind your mannersRemembertherulesyouweretaughtwhenyouwereyoungersuchassayingpleaseandthankyouUsingthesewordsinyouremailswillmakeyousoundmoreprofessionalandrespectfulAddresseveryoneusingthepropertitlesuchasMrMsorDrAtitleisasignofrespectandshouldbeuseduntilyouareotherwiseinstructed
5 respond in a timely manner Respondingwithin24hoursisconsideredproperetiquetteevenifyoujustreplytoacknowledgetheemailandwillgetbacktothemlaterThisshowsyouhavereadtheemailandarebeingproactive
6 avoid using exclamation points WhenwritingaprofessionalemaildpnotoveruseexclamationmarksandboldedwordsWriteyouremailasifyouwerewritingaformallettertosomeoneanduseexclamatorylanguageandsymbolssparinglyEmoticonsorsmileyfacesareneveracceptableinprofessionalemailsLeavethoseforfriendlycommunicationonFacebookortextmessageswithfriendsandfamily
30 College of Business | Career Success Guide
Networking
tips For networKing suCCess1 play the student cardAlumniandothercontactsaremorelikelytowanttohelpyouwhileyoursquorestillastudentIfyouwantto
pickthebrainofsomeonewhoworksintheindustryorrequestaninformationalinterviewnowisthetimetodoitgrowtheserelationshipswhiletherersquosnopressuresothosecontactswillwanttohelpyouwhenyoutransitiontotheworkworld
2 use your friendsrsquo parents as resourcesTheyrsquovegotdecadesofexperienceandareprobablywillingtosharetheirexpertisewithyoumdashandmaybeeventheircontactsStudentstendtooverlooktheirparentsrsquofriendswhenitcomestonetworkingbutparentsareoftenwellconnectedorknowpeoplewhoareAlsolooktorelativesandfamilyfriends
3 get out of the bubbleYoucangetaheadbynetworkingoffcampusLeveragetheCareerSuccessCenterrsquosoff-campusnetworkingopportunitiesCheckoutconferencesinyourfieldoryourlocalChamberofCommerce
4 use linkedinDonrsquotavoidusingLinkedInuntilaftercollegeUseitnowtotrackthenetworkyoursquorebuildingLinkedInrecentlylaunchednewoptionsforstudentsthatmakeiteasytounderstandthisnetworkThereisevenatooltofindalumnifromyouruniversity
5 use twitter strategicallyWhileLinkedInistheprofessionalsocialnetworkTwittercanbeevenmoreusefulforconnectingwithpeopleyouwanttoknowMakealistofpeopleinyourindustrywhoyoulookuptoandusethenetworkstrategicallytoconnectwiththemLikeLinkedInTwittercanhelpyoutakethesestrategiestothenextlevelbecauseitprovidesanopportunitytokeepintouchwiththenetworkyoursquorebuilding
6 get an internshipThisisthemostobviousoptionbutitcanrsquotbeoverstatedThevalueofaninternshipistremendousbothintermsofskillsandcontactsEmployersoftenhirefull-timeworkersfromtheirinternshippoolwhichmeanshavinganinternshipputsyouaheadofotherjobseekersInadditiontogivingyoureal-lifeexperiencetoputonyourreacutesumeacuteaninternshipputsyouineyesightofpeoplewhoworkinyourfieldofchoiceandtheyaremorelikelytothinkofyouwhenjobopportunitiesarise
ETIQUETTE
OneofthebestwaysoffindingajobistonetworkNetworkingisasuccessfultechniqueinfindingyourfirstinternshiporjoborthroughoutyourentirecareerYoumaynotrealizeitbutyoualready have a network Faculty family and friends may not have a jobforyoubuttheymayknowsomeonewhodoesorhaveusefulinformationaboutacompanyforwhichyouwouldliketoworkNetworkingcanhelpyou
y Learnaboutjobsthatarenotpubliclyadvertised y Learnaboutanemployerrsquoscultureandexpectations y Sharejobleads y Gather information to help you decide if a career is right for you
Integrity |Respect|Responsibility 31
Elevator PitchIfyoursquorelookingforajoboneofthefirsttasksonyourto-dolistshouldbecraftinganidealldquoelevatorpitchrdquoItrsquosthe30-secondspeechthat summarizes who you are what you do and why you are the perfectcandidateYoushouldbeabletogiveyourelevatorpitchatanytimefromajobinterviewtoacocktailpartyconversation
putting together your elevator pitChy Aquickintroduction(namecollegemajor)y Whatareyourcareergoalsy Experience(relevanttoyourgoals)y Whatcanyouoffer(skillsandhowyouwouldbenefitanorganization)
tipsy Keepitshortandsimpley Maintaineyecontacty Haveafirmhandshaketosignalconfidencey Researchthecompanyyoutalkwithy Smilemdashshowyourenthusiasmy Practicepracticepractice
intro
goals
experience
fit
ETIQ
UETT
EImpact Your Future
Complete your reacutesumeacute with a graduate business degree Learn from globally conscious business leaders and renowned faculty Gain career confidence through experiential learning Become part of a distinguished business and alumni community
businessoregonstateedumba 541-737-5510 OSUmBaoregonstateedu
Our Oregon State MBA alumni are leaders thoughtout the stateJoin them
32 College of Business | Career Success Guide
More and more recruiters and employers are using LinkedIntofindandhiretalentMakesureyourLinkedInprofile represents you and sends the right message to yournetworkandpotentialemployers
y Completely fill out your profileandusekeywordssootherscansearchandfindyoueasilyUseaprofessionalorprofessional-qualityheadshotofyoudressedinbusinessattire
y Connect with everyoneConnectwithclassmatesprofessorsfacultypastemployersfamilyfamilyfriendsandmoreYouneverknowhowthoseconnectionswillpayoffFollowcompaniesyouareinterestedinorintheindustriesyouwanttoworkinJoingroupsaswell
y ask for recommendationsTakeadvantageoftheconnectionsyoursquovealreadymadeandaskiftheywillrecommendyouonLinkedIn
y interact with your network SendcommentsoffercongratulationsandldquolikerdquothingssopeopleknowyoursquoreactiveAlsointroducepeopleifyouthinktheyshouldbeconnectedmdashthatmayhelpyouinthefuture
y take advantage of new resources Youcanlistprojectshonorsorganizationsandcoursesyouhavetakensothatyoucanincludeallrelevantexperience
y Find people to network with FindalumniwhoworkinthefieldsandareasyouwanttoworkinReachoutandaskforaninformationalinterview
ETIQUETTE
Integrity |Respect|Responsibility 33
Professional attire is usually classifiedaseitherbusinessprofessionalorbusinesscasualInmostsituationsitisbesttoerr on the side of caution and dressbusinessprofessionalbutbesuretoresearchthecompanyyoursquollbespeakingwithtoknowifsomethingdifferentisexpectedIfyou are interviewing for a creative position in fields such as graphic or apparel design you may have more freedom to dress fashion-forward Researchthecorporatecultureandexpectationsbeforedeciding
Professional Dress
menBusiness professional Formenbusinessprofessionaldressmeansafullsuitbutton-upshirtandtieThesuitshouldbecomprisedofmatchingjacketandslacksThejacketsleevesshouldendatyourwristandthejacketshouldbelongenoughtocoveryourbottomTheshirtshouldbefittedandaplaincoloredorsimplepatternedtieshouldbewornandtiedsoitendsatthecenterofyourbeltShoesshouldbedarkleatherandshouldmatchyourbeltDonotwearacasualbeltwithabusinesssuitDresssocksshouldbeworninacolorthatmatchesthesuitandshouldextendoveryourcalfsoskindoesnotshowwhenyousitdownHairandfacialhairshouldbecleanandwellgroomedJewelryshouldconsistonlyofawatchandsimplerings(suchasaweddingbandorclassring)Removepiercingsandanyotherjewelry
Business CasualBusinesscasualdressincludesslacksorkhakipantsAsuitjacketisnotrequiredbutasportjacketmaybewornDependingonthecompanybusinesscasualmaybeanicebutton-upshirtwithorwithoutatieoralightsweaterApoloshirtissometimesconsideredbusinesscasualWearloafersorleathershoesandalwayswearmatchingsocks(notathleticsocks)Hairandfacialhairshouldbecleanandwell-groomed
womenBusiness professional BusinessprofessionaldressforwomenincludesafullsuitmdashajacketwitheitherslacksoramatchingskirtAskirtshouldbenohigherthananinchaboveyourkneeOverallthesuitshouldbetailoredtoyourbodywithoutbeingtootightUnderneathyourjacketwearabutton-upshirtinaneutralcolorShoesshouldbeclosed-toeinadarkcolortomatchyoursuitHairshouldbecleanandstyledandmakeupshouldbesubtleandneutral
Business CasualBusinesscasualdressismorerelaxedthanbusinessprofessionalSlacksoraskirtarerequiredbutasuitjacketisnotnecessaryCardigansandblousescanbewornontheirownandcanbemorecolorfulthanthesuggestedbusinessattire
ETIQ
UETT
E
34 College of Business | Career Success Guide
Career Success Center (CSC) Events The Career Success Center holds a variety of events throughout the year to help students with their career search and professional development Check theCSCwebsiteatbusinessoregonstateeducareersformoreinformationaboutthedatesandlocationsofevents
inFormation sessions TheCSCworkswithcompaniesinavarietyofindustriestoholdinformationsessionsEachsessionincludesanin-depthdiscussionaboutthecompanyanddifferentcareerpathsavailableandmayoffertheopportunitytomeetrecruitersorleadersafterward
proFessional development worKshopsProfessionaldevelopmentworkshopsthroughouttheacademicyearfeaturereacutesumeacutewritingcoverlettersjobsearchstrategyLinkedInpersonalbrandingandinterviewingskillsTheseworkshopsareagreatwaytohelpyouprepareforyourcareersearch
Career Fairs and hospitality suite CareerfairsareheldeachtermattheCH2MHILLAlumniCenterTheseeventsallowstudentstomeetandnetworkwithmorethan100companiesandlearnaboutinternshipandjobopportunitiesAfterthefairstheCareerSuccessCenterpartnerswithOSUAthleticstohostahospitalitysuitewhererecruiterscanmeetwithbusinessundergraduatesMBAstudentsandstudent-athletesinamoreinformalatmosphereTheeventissimilartoacocktailreceptionwhereyoucannetworkone-on-one
moCK interviews MockinterviewsprovidestudentsanopportunitytopracticeinterviewingtechniqueswithrealcompaniesandhaveaprofessionalreviewoftheirreacutesumeacuteSomeemployersusemockinterviewstorecruitstudentsandemployersreceivethereacutesumeacutesofallstudentswhoparticipateMockinterviewsareheldoncepertermintheacademicyear
Business roundtaBle (Brt) TheBusinessRoundtablemeetsquarterlyinthePortlandareafornetworkingandapresentationbyOregonStatealumniaboutbusinesstopicsMembersoftheBRTmentorbusinessstudentswhoattendTheseeventsmayalsobeheldinSeattleandCorvallis
Bis meet the Firms night (winter term)ThiseventisacareerfairforBISmajorsStudentsshouldattendtolearnmoreaboutinternshipandjobopportunitieswithvariouscompaniesMeettheFirmsalsogivesstudentsachancetoexpandtheirnetworkandlearnaboutpossiblecareerpaths
FinanCe speed dating (Fall term)Thegoalofthiseventistoinformstudentsenteringthefinanceprogramaboutthevarietyofcareerpathsandopportunitiesavailable
sophomore Boot CampTohelppreparesophomoresfortheirinternshipsearchestheSophomoreBootCampisafulldayofcareerexplorationandsearchpreparationItincludesanetworkingopportunityandlunchwithamotivationalspeakerThedayconcludeswithmini-classesoninternshipsearchpreparationincludingreacutesumeacutescoverletterssocialmediabrandingandinterviewingtechniques
aCCounting meet the FirmsThiseventisacareerfairforaccountingstudentsfeaturingpublicaccountingfirmsprivateindustrycompaniesandgovernmentagenciesthatrecruitaccountingmajorsItisheldduringthesecondweekoffallterm
Integrity |Respect|Responsibility 35
Corporate Partners
College of BusinessCollege of Business Career Success Center102 Austin HallcscbusoregonstateeduPhone 541-737-8957 businessoregonstateeducareers Career Guide
OSU_BIZ_JOBSfacebookcomOSUBIZJOBSBIZ_JOBSOSU OSU_BIZ_JOBS OSU_BIZ_JOBS
integrity
respect
responsibility
September 2014
24 College of Business | Career Success Guide
Behavioral interview example ldquoDescribeatimewhenyouhadtosolveaproblemrdquo
STAR Method
SitUatiOnDescribethesettinginwhichyourexampletakesplaceWhatwasthesituationWhatwereyoudoingWhowereyouworkingwithWhatwereyouworkingon
Answer ldquoDuring my role as an intern at Company X I was responsible for managing all of the details for events and supervised a group of five for hosting eventsrdquo
taSKExplaintheldquoproblemrdquoandwhatyouneededtoaddressWhatwasthegoalyouwerestrivingforOrtheproblemyouweretryingtosolve
Answer ldquoAfter reviewing past reports I found that event attendance had dropped by 20 over the past few years I wanted to make sure that we brought attendance back uprdquo
aCtiOnTalkthroughthespecificstepsthatyoutookinordertoaddressthetaskathandDemonstrateandmentionskillsthatyouutilizedWhatdidyoudotoresolvetheproblemorreachyourgoal
answer ldquoFirst i collected feedback from past attendees and vendors by sending out a survey i used this to design a new approach that would be more effective in promoting our eventrdquo
rESULtExplainhowyouractionscontributedtotheoverallresultHowdidthestoryendWhatdidyoulearnfromthisexperienceIncludeconcretequantifiabledatatoprovidespecificdetailsinyourresponse
Answer ldquoThe company was able to use the new plan to host a new event By utilizing my strategies we raised attendance by 30 in the first year I learned that it is important to continually adapt strategies to increase participationrdquo
INTERVIEWI Ng
Integrity |Respect|Responsibility 25
leadershipy givemeanexampleofatimewhenyousuccessfullymotivatedotherpeopleunderchallengingcircumstances
y Describeasituationwhereyouusedpersuasiontosuccessfullyconvincesomeonetoseethingsyourway
y givemeaspecificexampleofsomethingyoudidthathelpedbuildenthusiasminothers
Commitment to tasKy Tellmeaboutatimewhenyoufailedtoachievethestatedobjectivegoalinaworkoreducationalsituation
y Tellmeaboutatimewhenyoucompletedaprojectwithminimaldirection
y givemeanexampleofanimportantgoalyouhadtosetandtellmeaboutyourprogressinreachingthatgoal
y Tellmeaboutatimewhenyouhadtogoaboveandbeyondthecallofdutyinordertogetajobdone
proBlem solvingy Tellmeaboutatimewhenyoumadeadecisionanditendedupbeingadisaster
y giveanexampleofatimewhenyouhadtoberelativelyquickincomingtoadecision
y givemeanexampleofatimewhenyouusedyourfact-findingskillstosolveaproblem
y givemeaspecificexampleofatimewhenyouusedgoodjudgmentandlogicinsolvingaproblem
CommuniCation sKillsy Tellusaboutthelastpresentationyouconductedy Tellusaboutatimewhenyoufacilitatedadiscussionthatgotofftrackmdashhowdidyouhandleit
y Tellmeaboutatimewhenyouhadtouseyourpresentationskillstoinfluencesomeonersquosopinion
y Describeatimewhenyouhadtouseyourwrittencommunicationskillstogetanimportantpointacross
Common Interview QuestionseduCationgoals
y Whathasbeenyourrolewithineachoftheextracurricularactivitiesthatyouparticipated
y Howdoyouthinkyouwilluseapplyyourdegreeinyournewjob
y Whataccomplishmentsareyoumostproudofy WehaveaverycompetitivecandidatepoolforourcompanySellmeonwhyyoushouldbeselected
y Howorwhydidyouchooseyourmajory IsyourgPAagoodreflectionofyourperformanceinschool
y Whattypeofpositionareyouinterestediny Whattypesofcampusactivitieshaveyouparticipatedin
teamworKgroup proJeCts y Tellmeofatimewhenyoudisagreedwithateammemberormanager
y Tellmeaboutatimewhenyourealizedinthemiddleofaprojectthatthingswerenotgoingasplannedmdashwhatdidyoudo
y Tellmeaboutasituationwhereyouknewyourboss(oranotherteammember)waswrongyouwererightandhowyoudealtwiththesituation
y Tellofatimewhenyouworkedwithacolleaguewhowasnotcompletinghishershareofthework
y Tellmeaboutatimewhenyouhadadisagreementwithateammemberorcoworker
strengths and weaKnessesy TellmeaboutatimewhenyoushowedpoorjudgmentHowdidyouresolvethissituation
y TellmeastoryofatimeyoudisappointedamanagerorteammemberWhatlessondidyoulearnfromtheexperience
y giveanexampleofhowyouhavebeenabletomotivateyourselftoactionwhenyoujustdidnrsquotfeellikedoingaparticulartask
INTE
RVIEW
INg
26 College of Business | Career Success Guide
Follow-UpFollowupafteraninterviewbysendingathankyoulettertothoseyouinterviewed with within 24 hours You can send a letter through the mail or byemailEmailisthebestwaytoensureitisreceivedinatimelymannerSending a thank you letter through the mail is more formal and appropriate
Applicantrsquos Current AddressCity State ZIP Code
Date of Writing
Ms Jane DoeTitleOrganizationStreet AddressCity State ZIP Code
Dear Ms Doe
1st Paragraph Express appreciation for opportunity mention location and date of interview or meeting make a positive statement about your interest in the organization
2nd Paragraph Emphasize a specific point which will make you stand out in the employerrsquos memory supply any additional information which was omitted from the interview
3rd Paragraph Close with additional appreciation make a positive statement about your qualifications for the position
Sincerely
(your name signed)Type your name
INTERVIEWI Ng
Integrity |Respect|Responsibility 27
Negotiating
CongratulationsAllofyourhardworkhaspaidoffandnowyouhaveajoboffer Here are a few tips when considering the offer
read itThefirststeptoapproachingajobofferistocarefullyreadallofthematerialsentThisincludestheemailtheformaloffer(typicallyaPDFattachedtotheemail)anyotherattachmentsandallrelevantlinksMakesureyouclearlyunderstandy Salary(orhourlywage)y Locationy Startdateandenddate(inthecaseofinternships)y Expensescoveredy Benefits(probablynotincludedinaninternshipoffer)y Contactsy Datetoacceptofferby
write BaCKThenextstepistosendanemailtoyourcontactthankingthemforextendingtheofferConfirmthatyouwillhavearesponseforthembeforethedateindicatedontheofferAtthispointifthereareanyunclearpointsontheofferdonrsquotbeafraidtoaskquestionsinyourresponse
salary negotiatingBeginthenegotiationprocessbyaskingifthejobofferisnegotiableIfyouhaveapreviouslyestablishedlineofcommunicationwithyourcontactthroughthephonegiveherhimacalltoaskhowmuchflexibilitythecompanyhastodiscusssalaryOnceyouhavedeterminedthatitcanbeadjustedthroughnegotiationsdoyourhomeworkHaveagoodsoundreasonfornegotiatingBelowaresomeoftheresourcesthatwillhelpyouestablishanappropriatesalaryrangey NACESalarySurveyTheNationalAssociationofCollegesandEmployers
(naceweborg)producesquarterlysurveysofentry-levelsalaryYoucanusetheNACESalaryCalculatortoestablishasalaryrangebasedonoccupationeducationandlocation
y BureauofLaborStatistics(blsgovblsblswagehtm)TheBLSproducessalarydataonastateregionalandnationallevel
aCCept or deCline the oFFerBynowyouhavethoroughlyreviewedtheofferandconsideredwhetheryoufitwithinthecompanyandthepositionRegardlessofwhetheryouareacceptingordecliningtheofferbesuretodosobothverballyandinwriting
INTE
RVIEW
INg
28 College of Business | Career Success Guide28 College of Business | Career Success Guide
BUSinESS EtiqUEttE
employers rate candidate skills - in order of importance
ability to communicateability to work in a team structureability to make decisions and solve problemsAbilitytoplanorganizeandprioritizeAbilitytoobtainandprocessinformationAbilitytoanalyzequantitativedataTechnical knowledge
Computer proficiency
Abilitytocreateandoreditwrittenreports
Abilitytoinfluenceothers
SourceJobOutlook2013NationalAssociationofCollegesandEmployers
Integrity |Respect|Responsibility 29
BUSinESS EtiqUEttEWhether you are in an interview responding to an email or talking on the phone it is importanttokeepallcommunicationmdashbothverbalandnon-verbalmdashprofessionalTherelaxed tone and correspondence used with friends is not the same as professional communicationatworkorwithbusinessprofessionalsHerearesometipsmakesureyourcommunicationmeetstheprofessionalstandard
Professional Communication
emailing1 include a clear and brief subject line
YoudonrsquotwanttomaketheotherpersonguesswhatyourmessageisaboutThesubjectlineisoftenthedecidingfactorwhetheremailgetsreadordiscardedMakesureyoursubjectlineisclearconciseanddirect
2 always re-read before sendingMakesureyouproofreadyouremailsbeforesendingthemeliminatinganyerrorsthatyourmessagemaycontainandcheckingthetoneoftheemailYouwanttogiveagoodimpressionwhileclearlycommunicatingtheintentofthemessage
3 use a professional email addressIfyouwanttobetakenseriouslyuseanemailaddressappropriateforthejoborpositionWhatmayseemlikeafunnyaddresstoyouandyourfriendsislikelyinappropriatefortheworkplaceandwillbelookeddownuponbypotentialemployers
ETIQ
UETT
Enon-verBal CommuniCation Youmayhaveperfectedyouranswerstointerviewquestionsbutmuchofthefirstimpressionyoumakewillbebasedonnon-verbalcommunicationy Makeeyecontactwiththeinterviewery Afirmhandshakewillexudeconfidenceandcapabilityy Situpstraightwithfeeteitherflatonthefloororanklescrossedy Leanforwardslightlytoappearinterestedandengagedy Relaxyourshouldersy Smileandnodwhilelisteningy Donrsquotcrossyourarmsy Ifyouneedtodosomethingwithyourhandsinterlockyourfingersandholdthem
looselyinyourlaporholdapenandanotepady Donrsquotfidgetoruseexcessiveaggressivegestures
phone Calls and voiCemail1 identify yourself quickly Youdonrsquot
wanttoleavetheotherpersonguessingwhoitisStateyournameandwhereyouarecallingfromtogivecontextforthephonecall
2 have an appropriate voicemailYourvoicemailshouldbeeasytounderstandandappropriateforallcallersStateyourfullnameandphonenumberwithabriefmessageThismayoftenbesomeonersquosfirstimpressionofyousomakeitprofessional
3 Be preparedHaveanotepadandpenreadyfornotesorphonenumbersyoumightneedtojotdownAlsobereadytoaskquestionstoavoidawkwardsilencesinthecallWhencallingoutmakesureyouusedirectcommunicationsothepointofthecallisquicklyunderstood
4 slow downSinceinterviewersareareunabletoreadyourfacialexpressionsandbodylanguageitisimportanttoslowdownyourvocalratetoallowthemtounderstandexactlywhatyouaresayingYouwillalsosoundmoreconfidentandprofessional
5 practice ending your phone callEndingaphonecallcanbeawkwardsopracticehavingaconcisegoodbyeItissuggestedthatyouthanktheinterviewersfortheirtimeandsummarizeanyactionsyouwilltakeafterthecallTrynottoprolongyourgoodbye
4 mind your mannersRemembertherulesyouweretaughtwhenyouwereyoungersuchassayingpleaseandthankyouUsingthesewordsinyouremailswillmakeyousoundmoreprofessionalandrespectfulAddresseveryoneusingthepropertitlesuchasMrMsorDrAtitleisasignofrespectandshouldbeuseduntilyouareotherwiseinstructed
5 respond in a timely manner Respondingwithin24hoursisconsideredproperetiquetteevenifyoujustreplytoacknowledgetheemailandwillgetbacktothemlaterThisshowsyouhavereadtheemailandarebeingproactive
6 avoid using exclamation points WhenwritingaprofessionalemaildpnotoveruseexclamationmarksandboldedwordsWriteyouremailasifyouwerewritingaformallettertosomeoneanduseexclamatorylanguageandsymbolssparinglyEmoticonsorsmileyfacesareneveracceptableinprofessionalemailsLeavethoseforfriendlycommunicationonFacebookortextmessageswithfriendsandfamily
30 College of Business | Career Success Guide
Networking
tips For networKing suCCess1 play the student cardAlumniandothercontactsaremorelikelytowanttohelpyouwhileyoursquorestillastudentIfyouwantto
pickthebrainofsomeonewhoworksintheindustryorrequestaninformationalinterviewnowisthetimetodoitgrowtheserelationshipswhiletherersquosnopressuresothosecontactswillwanttohelpyouwhenyoutransitiontotheworkworld
2 use your friendsrsquo parents as resourcesTheyrsquovegotdecadesofexperienceandareprobablywillingtosharetheirexpertisewithyoumdashandmaybeeventheircontactsStudentstendtooverlooktheirparentsrsquofriendswhenitcomestonetworkingbutparentsareoftenwellconnectedorknowpeoplewhoareAlsolooktorelativesandfamilyfriends
3 get out of the bubbleYoucangetaheadbynetworkingoffcampusLeveragetheCareerSuccessCenterrsquosoff-campusnetworkingopportunitiesCheckoutconferencesinyourfieldoryourlocalChamberofCommerce
4 use linkedinDonrsquotavoidusingLinkedInuntilaftercollegeUseitnowtotrackthenetworkyoursquorebuildingLinkedInrecentlylaunchednewoptionsforstudentsthatmakeiteasytounderstandthisnetworkThereisevenatooltofindalumnifromyouruniversity
5 use twitter strategicallyWhileLinkedInistheprofessionalsocialnetworkTwittercanbeevenmoreusefulforconnectingwithpeopleyouwanttoknowMakealistofpeopleinyourindustrywhoyoulookuptoandusethenetworkstrategicallytoconnectwiththemLikeLinkedInTwittercanhelpyoutakethesestrategiestothenextlevelbecauseitprovidesanopportunitytokeepintouchwiththenetworkyoursquorebuilding
6 get an internshipThisisthemostobviousoptionbutitcanrsquotbeoverstatedThevalueofaninternshipistremendousbothintermsofskillsandcontactsEmployersoftenhirefull-timeworkersfromtheirinternshippoolwhichmeanshavinganinternshipputsyouaheadofotherjobseekersInadditiontogivingyoureal-lifeexperiencetoputonyourreacutesumeacuteaninternshipputsyouineyesightofpeoplewhoworkinyourfieldofchoiceandtheyaremorelikelytothinkofyouwhenjobopportunitiesarise
ETIQUETTE
OneofthebestwaysoffindingajobistonetworkNetworkingisasuccessfultechniqueinfindingyourfirstinternshiporjoborthroughoutyourentirecareerYoumaynotrealizeitbutyoualready have a network Faculty family and friends may not have a jobforyoubuttheymayknowsomeonewhodoesorhaveusefulinformationaboutacompanyforwhichyouwouldliketoworkNetworkingcanhelpyou
y Learnaboutjobsthatarenotpubliclyadvertised y Learnaboutanemployerrsquoscultureandexpectations y Sharejobleads y Gather information to help you decide if a career is right for you
Integrity |Respect|Responsibility 31
Elevator PitchIfyoursquorelookingforajoboneofthefirsttasksonyourto-dolistshouldbecraftinganidealldquoelevatorpitchrdquoItrsquosthe30-secondspeechthat summarizes who you are what you do and why you are the perfectcandidateYoushouldbeabletogiveyourelevatorpitchatanytimefromajobinterviewtoacocktailpartyconversation
putting together your elevator pitChy Aquickintroduction(namecollegemajor)y Whatareyourcareergoalsy Experience(relevanttoyourgoals)y Whatcanyouoffer(skillsandhowyouwouldbenefitanorganization)
tipsy Keepitshortandsimpley Maintaineyecontacty Haveafirmhandshaketosignalconfidencey Researchthecompanyyoutalkwithy Smilemdashshowyourenthusiasmy Practicepracticepractice
intro
goals
experience
fit
ETIQ
UETT
EImpact Your Future
Complete your reacutesumeacute with a graduate business degree Learn from globally conscious business leaders and renowned faculty Gain career confidence through experiential learning Become part of a distinguished business and alumni community
businessoregonstateedumba 541-737-5510 OSUmBaoregonstateedu
Our Oregon State MBA alumni are leaders thoughtout the stateJoin them
32 College of Business | Career Success Guide
More and more recruiters and employers are using LinkedIntofindandhiretalentMakesureyourLinkedInprofile represents you and sends the right message to yournetworkandpotentialemployers
y Completely fill out your profileandusekeywordssootherscansearchandfindyoueasilyUseaprofessionalorprofessional-qualityheadshotofyoudressedinbusinessattire
y Connect with everyoneConnectwithclassmatesprofessorsfacultypastemployersfamilyfamilyfriendsandmoreYouneverknowhowthoseconnectionswillpayoffFollowcompaniesyouareinterestedinorintheindustriesyouwanttoworkinJoingroupsaswell
y ask for recommendationsTakeadvantageoftheconnectionsyoursquovealreadymadeandaskiftheywillrecommendyouonLinkedIn
y interact with your network SendcommentsoffercongratulationsandldquolikerdquothingssopeopleknowyoursquoreactiveAlsointroducepeopleifyouthinktheyshouldbeconnectedmdashthatmayhelpyouinthefuture
y take advantage of new resources Youcanlistprojectshonorsorganizationsandcoursesyouhavetakensothatyoucanincludeallrelevantexperience
y Find people to network with FindalumniwhoworkinthefieldsandareasyouwanttoworkinReachoutandaskforaninformationalinterview
ETIQUETTE
Integrity |Respect|Responsibility 33
Professional attire is usually classifiedaseitherbusinessprofessionalorbusinesscasualInmostsituationsitisbesttoerr on the side of caution and dressbusinessprofessionalbutbesuretoresearchthecompanyyoursquollbespeakingwithtoknowifsomethingdifferentisexpectedIfyou are interviewing for a creative position in fields such as graphic or apparel design you may have more freedom to dress fashion-forward Researchthecorporatecultureandexpectationsbeforedeciding
Professional Dress
menBusiness professional Formenbusinessprofessionaldressmeansafullsuitbutton-upshirtandtieThesuitshouldbecomprisedofmatchingjacketandslacksThejacketsleevesshouldendatyourwristandthejacketshouldbelongenoughtocoveryourbottomTheshirtshouldbefittedandaplaincoloredorsimplepatternedtieshouldbewornandtiedsoitendsatthecenterofyourbeltShoesshouldbedarkleatherandshouldmatchyourbeltDonotwearacasualbeltwithabusinesssuitDresssocksshouldbeworninacolorthatmatchesthesuitandshouldextendoveryourcalfsoskindoesnotshowwhenyousitdownHairandfacialhairshouldbecleanandwellgroomedJewelryshouldconsistonlyofawatchandsimplerings(suchasaweddingbandorclassring)Removepiercingsandanyotherjewelry
Business CasualBusinesscasualdressincludesslacksorkhakipantsAsuitjacketisnotrequiredbutasportjacketmaybewornDependingonthecompanybusinesscasualmaybeanicebutton-upshirtwithorwithoutatieoralightsweaterApoloshirtissometimesconsideredbusinesscasualWearloafersorleathershoesandalwayswearmatchingsocks(notathleticsocks)Hairandfacialhairshouldbecleanandwell-groomed
womenBusiness professional BusinessprofessionaldressforwomenincludesafullsuitmdashajacketwitheitherslacksoramatchingskirtAskirtshouldbenohigherthananinchaboveyourkneeOverallthesuitshouldbetailoredtoyourbodywithoutbeingtootightUnderneathyourjacketwearabutton-upshirtinaneutralcolorShoesshouldbeclosed-toeinadarkcolortomatchyoursuitHairshouldbecleanandstyledandmakeupshouldbesubtleandneutral
Business CasualBusinesscasualdressismorerelaxedthanbusinessprofessionalSlacksoraskirtarerequiredbutasuitjacketisnotnecessaryCardigansandblousescanbewornontheirownandcanbemorecolorfulthanthesuggestedbusinessattire
ETIQ
UETT
E
34 College of Business | Career Success Guide
Career Success Center (CSC) Events The Career Success Center holds a variety of events throughout the year to help students with their career search and professional development Check theCSCwebsiteatbusinessoregonstateeducareersformoreinformationaboutthedatesandlocationsofevents
inFormation sessions TheCSCworkswithcompaniesinavarietyofindustriestoholdinformationsessionsEachsessionincludesanin-depthdiscussionaboutthecompanyanddifferentcareerpathsavailableandmayoffertheopportunitytomeetrecruitersorleadersafterward
proFessional development worKshopsProfessionaldevelopmentworkshopsthroughouttheacademicyearfeaturereacutesumeacutewritingcoverlettersjobsearchstrategyLinkedInpersonalbrandingandinterviewingskillsTheseworkshopsareagreatwaytohelpyouprepareforyourcareersearch
Career Fairs and hospitality suite CareerfairsareheldeachtermattheCH2MHILLAlumniCenterTheseeventsallowstudentstomeetandnetworkwithmorethan100companiesandlearnaboutinternshipandjobopportunitiesAfterthefairstheCareerSuccessCenterpartnerswithOSUAthleticstohostahospitalitysuitewhererecruiterscanmeetwithbusinessundergraduatesMBAstudentsandstudent-athletesinamoreinformalatmosphereTheeventissimilartoacocktailreceptionwhereyoucannetworkone-on-one
moCK interviews MockinterviewsprovidestudentsanopportunitytopracticeinterviewingtechniqueswithrealcompaniesandhaveaprofessionalreviewoftheirreacutesumeacuteSomeemployersusemockinterviewstorecruitstudentsandemployersreceivethereacutesumeacutesofallstudentswhoparticipateMockinterviewsareheldoncepertermintheacademicyear
Business roundtaBle (Brt) TheBusinessRoundtablemeetsquarterlyinthePortlandareafornetworkingandapresentationbyOregonStatealumniaboutbusinesstopicsMembersoftheBRTmentorbusinessstudentswhoattendTheseeventsmayalsobeheldinSeattleandCorvallis
Bis meet the Firms night (winter term)ThiseventisacareerfairforBISmajorsStudentsshouldattendtolearnmoreaboutinternshipandjobopportunitieswithvariouscompaniesMeettheFirmsalsogivesstudentsachancetoexpandtheirnetworkandlearnaboutpossiblecareerpaths
FinanCe speed dating (Fall term)Thegoalofthiseventistoinformstudentsenteringthefinanceprogramaboutthevarietyofcareerpathsandopportunitiesavailable
sophomore Boot CampTohelppreparesophomoresfortheirinternshipsearchestheSophomoreBootCampisafulldayofcareerexplorationandsearchpreparationItincludesanetworkingopportunityandlunchwithamotivationalspeakerThedayconcludeswithmini-classesoninternshipsearchpreparationincludingreacutesumeacutescoverletterssocialmediabrandingandinterviewingtechniques
aCCounting meet the FirmsThiseventisacareerfairforaccountingstudentsfeaturingpublicaccountingfirmsprivateindustrycompaniesandgovernmentagenciesthatrecruitaccountingmajorsItisheldduringthesecondweekoffallterm
Integrity |Respect|Responsibility 35
Corporate Partners
College of BusinessCollege of Business Career Success Center102 Austin HallcscbusoregonstateeduPhone 541-737-8957 businessoregonstateeducareers Career Guide
OSU_BIZ_JOBSfacebookcomOSUBIZJOBSBIZ_JOBSOSU OSU_BIZ_JOBS OSU_BIZ_JOBS
integrity
respect
responsibility
September 2014
Integrity |Respect|Responsibility 25
leadershipy givemeanexampleofatimewhenyousuccessfullymotivatedotherpeopleunderchallengingcircumstances
y Describeasituationwhereyouusedpersuasiontosuccessfullyconvincesomeonetoseethingsyourway
y givemeaspecificexampleofsomethingyoudidthathelpedbuildenthusiasminothers
Commitment to tasKy Tellmeaboutatimewhenyoufailedtoachievethestatedobjectivegoalinaworkoreducationalsituation
y Tellmeaboutatimewhenyoucompletedaprojectwithminimaldirection
y givemeanexampleofanimportantgoalyouhadtosetandtellmeaboutyourprogressinreachingthatgoal
y Tellmeaboutatimewhenyouhadtogoaboveandbeyondthecallofdutyinordertogetajobdone
proBlem solvingy Tellmeaboutatimewhenyoumadeadecisionanditendedupbeingadisaster
y giveanexampleofatimewhenyouhadtoberelativelyquickincomingtoadecision
y givemeanexampleofatimewhenyouusedyourfact-findingskillstosolveaproblem
y givemeaspecificexampleofatimewhenyouusedgoodjudgmentandlogicinsolvingaproblem
CommuniCation sKillsy Tellusaboutthelastpresentationyouconductedy Tellusaboutatimewhenyoufacilitatedadiscussionthatgotofftrackmdashhowdidyouhandleit
y Tellmeaboutatimewhenyouhadtouseyourpresentationskillstoinfluencesomeonersquosopinion
y Describeatimewhenyouhadtouseyourwrittencommunicationskillstogetanimportantpointacross
Common Interview QuestionseduCationgoals
y Whathasbeenyourrolewithineachoftheextracurricularactivitiesthatyouparticipated
y Howdoyouthinkyouwilluseapplyyourdegreeinyournewjob
y Whataccomplishmentsareyoumostproudofy WehaveaverycompetitivecandidatepoolforourcompanySellmeonwhyyoushouldbeselected
y Howorwhydidyouchooseyourmajory IsyourgPAagoodreflectionofyourperformanceinschool
y Whattypeofpositionareyouinterestediny Whattypesofcampusactivitieshaveyouparticipatedin
teamworKgroup proJeCts y Tellmeofatimewhenyoudisagreedwithateammemberormanager
y Tellmeaboutatimewhenyourealizedinthemiddleofaprojectthatthingswerenotgoingasplannedmdashwhatdidyoudo
y Tellmeaboutasituationwhereyouknewyourboss(oranotherteammember)waswrongyouwererightandhowyoudealtwiththesituation
y Tellofatimewhenyouworkedwithacolleaguewhowasnotcompletinghishershareofthework
y Tellmeaboutatimewhenyouhadadisagreementwithateammemberorcoworker
strengths and weaKnessesy TellmeaboutatimewhenyoushowedpoorjudgmentHowdidyouresolvethissituation
y TellmeastoryofatimeyoudisappointedamanagerorteammemberWhatlessondidyoulearnfromtheexperience
y giveanexampleofhowyouhavebeenabletomotivateyourselftoactionwhenyoujustdidnrsquotfeellikedoingaparticulartask
INTE
RVIEW
INg
26 College of Business | Career Success Guide
Follow-UpFollowupafteraninterviewbysendingathankyoulettertothoseyouinterviewed with within 24 hours You can send a letter through the mail or byemailEmailisthebestwaytoensureitisreceivedinatimelymannerSending a thank you letter through the mail is more formal and appropriate
Applicantrsquos Current AddressCity State ZIP Code
Date of Writing
Ms Jane DoeTitleOrganizationStreet AddressCity State ZIP Code
Dear Ms Doe
1st Paragraph Express appreciation for opportunity mention location and date of interview or meeting make a positive statement about your interest in the organization
2nd Paragraph Emphasize a specific point which will make you stand out in the employerrsquos memory supply any additional information which was omitted from the interview
3rd Paragraph Close with additional appreciation make a positive statement about your qualifications for the position
Sincerely
(your name signed)Type your name
INTERVIEWI Ng
Integrity |Respect|Responsibility 27
Negotiating
CongratulationsAllofyourhardworkhaspaidoffandnowyouhaveajoboffer Here are a few tips when considering the offer
read itThefirststeptoapproachingajobofferistocarefullyreadallofthematerialsentThisincludestheemailtheformaloffer(typicallyaPDFattachedtotheemail)anyotherattachmentsandallrelevantlinksMakesureyouclearlyunderstandy Salary(orhourlywage)y Locationy Startdateandenddate(inthecaseofinternships)y Expensescoveredy Benefits(probablynotincludedinaninternshipoffer)y Contactsy Datetoacceptofferby
write BaCKThenextstepistosendanemailtoyourcontactthankingthemforextendingtheofferConfirmthatyouwillhavearesponseforthembeforethedateindicatedontheofferAtthispointifthereareanyunclearpointsontheofferdonrsquotbeafraidtoaskquestionsinyourresponse
salary negotiatingBeginthenegotiationprocessbyaskingifthejobofferisnegotiableIfyouhaveapreviouslyestablishedlineofcommunicationwithyourcontactthroughthephonegiveherhimacalltoaskhowmuchflexibilitythecompanyhastodiscusssalaryOnceyouhavedeterminedthatitcanbeadjustedthroughnegotiationsdoyourhomeworkHaveagoodsoundreasonfornegotiatingBelowaresomeoftheresourcesthatwillhelpyouestablishanappropriatesalaryrangey NACESalarySurveyTheNationalAssociationofCollegesandEmployers
(naceweborg)producesquarterlysurveysofentry-levelsalaryYoucanusetheNACESalaryCalculatortoestablishasalaryrangebasedonoccupationeducationandlocation
y BureauofLaborStatistics(blsgovblsblswagehtm)TheBLSproducessalarydataonastateregionalandnationallevel
aCCept or deCline the oFFerBynowyouhavethoroughlyreviewedtheofferandconsideredwhetheryoufitwithinthecompanyandthepositionRegardlessofwhetheryouareacceptingordecliningtheofferbesuretodosobothverballyandinwriting
INTE
RVIEW
INg
28 College of Business | Career Success Guide28 College of Business | Career Success Guide
BUSinESS EtiqUEttE
employers rate candidate skills - in order of importance
ability to communicateability to work in a team structureability to make decisions and solve problemsAbilitytoplanorganizeandprioritizeAbilitytoobtainandprocessinformationAbilitytoanalyzequantitativedataTechnical knowledge
Computer proficiency
Abilitytocreateandoreditwrittenreports
Abilitytoinfluenceothers
SourceJobOutlook2013NationalAssociationofCollegesandEmployers
Integrity |Respect|Responsibility 29
BUSinESS EtiqUEttEWhether you are in an interview responding to an email or talking on the phone it is importanttokeepallcommunicationmdashbothverbalandnon-verbalmdashprofessionalTherelaxed tone and correspondence used with friends is not the same as professional communicationatworkorwithbusinessprofessionalsHerearesometipsmakesureyourcommunicationmeetstheprofessionalstandard
Professional Communication
emailing1 include a clear and brief subject line
YoudonrsquotwanttomaketheotherpersonguesswhatyourmessageisaboutThesubjectlineisoftenthedecidingfactorwhetheremailgetsreadordiscardedMakesureyoursubjectlineisclearconciseanddirect
2 always re-read before sendingMakesureyouproofreadyouremailsbeforesendingthemeliminatinganyerrorsthatyourmessagemaycontainandcheckingthetoneoftheemailYouwanttogiveagoodimpressionwhileclearlycommunicatingtheintentofthemessage
3 use a professional email addressIfyouwanttobetakenseriouslyuseanemailaddressappropriateforthejoborpositionWhatmayseemlikeafunnyaddresstoyouandyourfriendsislikelyinappropriatefortheworkplaceandwillbelookeddownuponbypotentialemployers
ETIQ
UETT
Enon-verBal CommuniCation Youmayhaveperfectedyouranswerstointerviewquestionsbutmuchofthefirstimpressionyoumakewillbebasedonnon-verbalcommunicationy Makeeyecontactwiththeinterviewery Afirmhandshakewillexudeconfidenceandcapabilityy Situpstraightwithfeeteitherflatonthefloororanklescrossedy Leanforwardslightlytoappearinterestedandengagedy Relaxyourshouldersy Smileandnodwhilelisteningy Donrsquotcrossyourarmsy Ifyouneedtodosomethingwithyourhandsinterlockyourfingersandholdthem
looselyinyourlaporholdapenandanotepady Donrsquotfidgetoruseexcessiveaggressivegestures
phone Calls and voiCemail1 identify yourself quickly Youdonrsquot
wanttoleavetheotherpersonguessingwhoitisStateyournameandwhereyouarecallingfromtogivecontextforthephonecall
2 have an appropriate voicemailYourvoicemailshouldbeeasytounderstandandappropriateforallcallersStateyourfullnameandphonenumberwithabriefmessageThismayoftenbesomeonersquosfirstimpressionofyousomakeitprofessional
3 Be preparedHaveanotepadandpenreadyfornotesorphonenumbersyoumightneedtojotdownAlsobereadytoaskquestionstoavoidawkwardsilencesinthecallWhencallingoutmakesureyouusedirectcommunicationsothepointofthecallisquicklyunderstood
4 slow downSinceinterviewersareareunabletoreadyourfacialexpressionsandbodylanguageitisimportanttoslowdownyourvocalratetoallowthemtounderstandexactlywhatyouaresayingYouwillalsosoundmoreconfidentandprofessional
5 practice ending your phone callEndingaphonecallcanbeawkwardsopracticehavingaconcisegoodbyeItissuggestedthatyouthanktheinterviewersfortheirtimeandsummarizeanyactionsyouwilltakeafterthecallTrynottoprolongyourgoodbye
4 mind your mannersRemembertherulesyouweretaughtwhenyouwereyoungersuchassayingpleaseandthankyouUsingthesewordsinyouremailswillmakeyousoundmoreprofessionalandrespectfulAddresseveryoneusingthepropertitlesuchasMrMsorDrAtitleisasignofrespectandshouldbeuseduntilyouareotherwiseinstructed
5 respond in a timely manner Respondingwithin24hoursisconsideredproperetiquetteevenifyoujustreplytoacknowledgetheemailandwillgetbacktothemlaterThisshowsyouhavereadtheemailandarebeingproactive
6 avoid using exclamation points WhenwritingaprofessionalemaildpnotoveruseexclamationmarksandboldedwordsWriteyouremailasifyouwerewritingaformallettertosomeoneanduseexclamatorylanguageandsymbolssparinglyEmoticonsorsmileyfacesareneveracceptableinprofessionalemailsLeavethoseforfriendlycommunicationonFacebookortextmessageswithfriendsandfamily
30 College of Business | Career Success Guide
Networking
tips For networKing suCCess1 play the student cardAlumniandothercontactsaremorelikelytowanttohelpyouwhileyoursquorestillastudentIfyouwantto
pickthebrainofsomeonewhoworksintheindustryorrequestaninformationalinterviewnowisthetimetodoitgrowtheserelationshipswhiletherersquosnopressuresothosecontactswillwanttohelpyouwhenyoutransitiontotheworkworld
2 use your friendsrsquo parents as resourcesTheyrsquovegotdecadesofexperienceandareprobablywillingtosharetheirexpertisewithyoumdashandmaybeeventheircontactsStudentstendtooverlooktheirparentsrsquofriendswhenitcomestonetworkingbutparentsareoftenwellconnectedorknowpeoplewhoareAlsolooktorelativesandfamilyfriends
3 get out of the bubbleYoucangetaheadbynetworkingoffcampusLeveragetheCareerSuccessCenterrsquosoff-campusnetworkingopportunitiesCheckoutconferencesinyourfieldoryourlocalChamberofCommerce
4 use linkedinDonrsquotavoidusingLinkedInuntilaftercollegeUseitnowtotrackthenetworkyoursquorebuildingLinkedInrecentlylaunchednewoptionsforstudentsthatmakeiteasytounderstandthisnetworkThereisevenatooltofindalumnifromyouruniversity
5 use twitter strategicallyWhileLinkedInistheprofessionalsocialnetworkTwittercanbeevenmoreusefulforconnectingwithpeopleyouwanttoknowMakealistofpeopleinyourindustrywhoyoulookuptoandusethenetworkstrategicallytoconnectwiththemLikeLinkedInTwittercanhelpyoutakethesestrategiestothenextlevelbecauseitprovidesanopportunitytokeepintouchwiththenetworkyoursquorebuilding
6 get an internshipThisisthemostobviousoptionbutitcanrsquotbeoverstatedThevalueofaninternshipistremendousbothintermsofskillsandcontactsEmployersoftenhirefull-timeworkersfromtheirinternshippoolwhichmeanshavinganinternshipputsyouaheadofotherjobseekersInadditiontogivingyoureal-lifeexperiencetoputonyourreacutesumeacuteaninternshipputsyouineyesightofpeoplewhoworkinyourfieldofchoiceandtheyaremorelikelytothinkofyouwhenjobopportunitiesarise
ETIQUETTE
OneofthebestwaysoffindingajobistonetworkNetworkingisasuccessfultechniqueinfindingyourfirstinternshiporjoborthroughoutyourentirecareerYoumaynotrealizeitbutyoualready have a network Faculty family and friends may not have a jobforyoubuttheymayknowsomeonewhodoesorhaveusefulinformationaboutacompanyforwhichyouwouldliketoworkNetworkingcanhelpyou
y Learnaboutjobsthatarenotpubliclyadvertised y Learnaboutanemployerrsquoscultureandexpectations y Sharejobleads y Gather information to help you decide if a career is right for you
Integrity |Respect|Responsibility 31
Elevator PitchIfyoursquorelookingforajoboneofthefirsttasksonyourto-dolistshouldbecraftinganidealldquoelevatorpitchrdquoItrsquosthe30-secondspeechthat summarizes who you are what you do and why you are the perfectcandidateYoushouldbeabletogiveyourelevatorpitchatanytimefromajobinterviewtoacocktailpartyconversation
putting together your elevator pitChy Aquickintroduction(namecollegemajor)y Whatareyourcareergoalsy Experience(relevanttoyourgoals)y Whatcanyouoffer(skillsandhowyouwouldbenefitanorganization)
tipsy Keepitshortandsimpley Maintaineyecontacty Haveafirmhandshaketosignalconfidencey Researchthecompanyyoutalkwithy Smilemdashshowyourenthusiasmy Practicepracticepractice
intro
goals
experience
fit
ETIQ
UETT
EImpact Your Future
Complete your reacutesumeacute with a graduate business degree Learn from globally conscious business leaders and renowned faculty Gain career confidence through experiential learning Become part of a distinguished business and alumni community
businessoregonstateedumba 541-737-5510 OSUmBaoregonstateedu
Our Oregon State MBA alumni are leaders thoughtout the stateJoin them
32 College of Business | Career Success Guide
More and more recruiters and employers are using LinkedIntofindandhiretalentMakesureyourLinkedInprofile represents you and sends the right message to yournetworkandpotentialemployers
y Completely fill out your profileandusekeywordssootherscansearchandfindyoueasilyUseaprofessionalorprofessional-qualityheadshotofyoudressedinbusinessattire
y Connect with everyoneConnectwithclassmatesprofessorsfacultypastemployersfamilyfamilyfriendsandmoreYouneverknowhowthoseconnectionswillpayoffFollowcompaniesyouareinterestedinorintheindustriesyouwanttoworkinJoingroupsaswell
y ask for recommendationsTakeadvantageoftheconnectionsyoursquovealreadymadeandaskiftheywillrecommendyouonLinkedIn
y interact with your network SendcommentsoffercongratulationsandldquolikerdquothingssopeopleknowyoursquoreactiveAlsointroducepeopleifyouthinktheyshouldbeconnectedmdashthatmayhelpyouinthefuture
y take advantage of new resources Youcanlistprojectshonorsorganizationsandcoursesyouhavetakensothatyoucanincludeallrelevantexperience
y Find people to network with FindalumniwhoworkinthefieldsandareasyouwanttoworkinReachoutandaskforaninformationalinterview
ETIQUETTE
Integrity |Respect|Responsibility 33
Professional attire is usually classifiedaseitherbusinessprofessionalorbusinesscasualInmostsituationsitisbesttoerr on the side of caution and dressbusinessprofessionalbutbesuretoresearchthecompanyyoursquollbespeakingwithtoknowifsomethingdifferentisexpectedIfyou are interviewing for a creative position in fields such as graphic or apparel design you may have more freedom to dress fashion-forward Researchthecorporatecultureandexpectationsbeforedeciding
Professional Dress
menBusiness professional Formenbusinessprofessionaldressmeansafullsuitbutton-upshirtandtieThesuitshouldbecomprisedofmatchingjacketandslacksThejacketsleevesshouldendatyourwristandthejacketshouldbelongenoughtocoveryourbottomTheshirtshouldbefittedandaplaincoloredorsimplepatternedtieshouldbewornandtiedsoitendsatthecenterofyourbeltShoesshouldbedarkleatherandshouldmatchyourbeltDonotwearacasualbeltwithabusinesssuitDresssocksshouldbeworninacolorthatmatchesthesuitandshouldextendoveryourcalfsoskindoesnotshowwhenyousitdownHairandfacialhairshouldbecleanandwellgroomedJewelryshouldconsistonlyofawatchandsimplerings(suchasaweddingbandorclassring)Removepiercingsandanyotherjewelry
Business CasualBusinesscasualdressincludesslacksorkhakipantsAsuitjacketisnotrequiredbutasportjacketmaybewornDependingonthecompanybusinesscasualmaybeanicebutton-upshirtwithorwithoutatieoralightsweaterApoloshirtissometimesconsideredbusinesscasualWearloafersorleathershoesandalwayswearmatchingsocks(notathleticsocks)Hairandfacialhairshouldbecleanandwell-groomed
womenBusiness professional BusinessprofessionaldressforwomenincludesafullsuitmdashajacketwitheitherslacksoramatchingskirtAskirtshouldbenohigherthananinchaboveyourkneeOverallthesuitshouldbetailoredtoyourbodywithoutbeingtootightUnderneathyourjacketwearabutton-upshirtinaneutralcolorShoesshouldbeclosed-toeinadarkcolortomatchyoursuitHairshouldbecleanandstyledandmakeupshouldbesubtleandneutral
Business CasualBusinesscasualdressismorerelaxedthanbusinessprofessionalSlacksoraskirtarerequiredbutasuitjacketisnotnecessaryCardigansandblousescanbewornontheirownandcanbemorecolorfulthanthesuggestedbusinessattire
ETIQ
UETT
E
34 College of Business | Career Success Guide
Career Success Center (CSC) Events The Career Success Center holds a variety of events throughout the year to help students with their career search and professional development Check theCSCwebsiteatbusinessoregonstateeducareersformoreinformationaboutthedatesandlocationsofevents
inFormation sessions TheCSCworkswithcompaniesinavarietyofindustriestoholdinformationsessionsEachsessionincludesanin-depthdiscussionaboutthecompanyanddifferentcareerpathsavailableandmayoffertheopportunitytomeetrecruitersorleadersafterward
proFessional development worKshopsProfessionaldevelopmentworkshopsthroughouttheacademicyearfeaturereacutesumeacutewritingcoverlettersjobsearchstrategyLinkedInpersonalbrandingandinterviewingskillsTheseworkshopsareagreatwaytohelpyouprepareforyourcareersearch
Career Fairs and hospitality suite CareerfairsareheldeachtermattheCH2MHILLAlumniCenterTheseeventsallowstudentstomeetandnetworkwithmorethan100companiesandlearnaboutinternshipandjobopportunitiesAfterthefairstheCareerSuccessCenterpartnerswithOSUAthleticstohostahospitalitysuitewhererecruiterscanmeetwithbusinessundergraduatesMBAstudentsandstudent-athletesinamoreinformalatmosphereTheeventissimilartoacocktailreceptionwhereyoucannetworkone-on-one
moCK interviews MockinterviewsprovidestudentsanopportunitytopracticeinterviewingtechniqueswithrealcompaniesandhaveaprofessionalreviewoftheirreacutesumeacuteSomeemployersusemockinterviewstorecruitstudentsandemployersreceivethereacutesumeacutesofallstudentswhoparticipateMockinterviewsareheldoncepertermintheacademicyear
Business roundtaBle (Brt) TheBusinessRoundtablemeetsquarterlyinthePortlandareafornetworkingandapresentationbyOregonStatealumniaboutbusinesstopicsMembersoftheBRTmentorbusinessstudentswhoattendTheseeventsmayalsobeheldinSeattleandCorvallis
Bis meet the Firms night (winter term)ThiseventisacareerfairforBISmajorsStudentsshouldattendtolearnmoreaboutinternshipandjobopportunitieswithvariouscompaniesMeettheFirmsalsogivesstudentsachancetoexpandtheirnetworkandlearnaboutpossiblecareerpaths
FinanCe speed dating (Fall term)Thegoalofthiseventistoinformstudentsenteringthefinanceprogramaboutthevarietyofcareerpathsandopportunitiesavailable
sophomore Boot CampTohelppreparesophomoresfortheirinternshipsearchestheSophomoreBootCampisafulldayofcareerexplorationandsearchpreparationItincludesanetworkingopportunityandlunchwithamotivationalspeakerThedayconcludeswithmini-classesoninternshipsearchpreparationincludingreacutesumeacutescoverletterssocialmediabrandingandinterviewingtechniques
aCCounting meet the FirmsThiseventisacareerfairforaccountingstudentsfeaturingpublicaccountingfirmsprivateindustrycompaniesandgovernmentagenciesthatrecruitaccountingmajorsItisheldduringthesecondweekoffallterm
Integrity |Respect|Responsibility 35
Corporate Partners
College of BusinessCollege of Business Career Success Center102 Austin HallcscbusoregonstateeduPhone 541-737-8957 businessoregonstateeducareers Career Guide
OSU_BIZ_JOBSfacebookcomOSUBIZJOBSBIZ_JOBSOSU OSU_BIZ_JOBS OSU_BIZ_JOBS
integrity
respect
responsibility
September 2014
26 College of Business | Career Success Guide
Follow-UpFollowupafteraninterviewbysendingathankyoulettertothoseyouinterviewed with within 24 hours You can send a letter through the mail or byemailEmailisthebestwaytoensureitisreceivedinatimelymannerSending a thank you letter through the mail is more formal and appropriate
Applicantrsquos Current AddressCity State ZIP Code
Date of Writing
Ms Jane DoeTitleOrganizationStreet AddressCity State ZIP Code
Dear Ms Doe
1st Paragraph Express appreciation for opportunity mention location and date of interview or meeting make a positive statement about your interest in the organization
2nd Paragraph Emphasize a specific point which will make you stand out in the employerrsquos memory supply any additional information which was omitted from the interview
3rd Paragraph Close with additional appreciation make a positive statement about your qualifications for the position
Sincerely
(your name signed)Type your name
INTERVIEWI Ng
Integrity |Respect|Responsibility 27
Negotiating
CongratulationsAllofyourhardworkhaspaidoffandnowyouhaveajoboffer Here are a few tips when considering the offer
read itThefirststeptoapproachingajobofferistocarefullyreadallofthematerialsentThisincludestheemailtheformaloffer(typicallyaPDFattachedtotheemail)anyotherattachmentsandallrelevantlinksMakesureyouclearlyunderstandy Salary(orhourlywage)y Locationy Startdateandenddate(inthecaseofinternships)y Expensescoveredy Benefits(probablynotincludedinaninternshipoffer)y Contactsy Datetoacceptofferby
write BaCKThenextstepistosendanemailtoyourcontactthankingthemforextendingtheofferConfirmthatyouwillhavearesponseforthembeforethedateindicatedontheofferAtthispointifthereareanyunclearpointsontheofferdonrsquotbeafraidtoaskquestionsinyourresponse
salary negotiatingBeginthenegotiationprocessbyaskingifthejobofferisnegotiableIfyouhaveapreviouslyestablishedlineofcommunicationwithyourcontactthroughthephonegiveherhimacalltoaskhowmuchflexibilitythecompanyhastodiscusssalaryOnceyouhavedeterminedthatitcanbeadjustedthroughnegotiationsdoyourhomeworkHaveagoodsoundreasonfornegotiatingBelowaresomeoftheresourcesthatwillhelpyouestablishanappropriatesalaryrangey NACESalarySurveyTheNationalAssociationofCollegesandEmployers
(naceweborg)producesquarterlysurveysofentry-levelsalaryYoucanusetheNACESalaryCalculatortoestablishasalaryrangebasedonoccupationeducationandlocation
y BureauofLaborStatistics(blsgovblsblswagehtm)TheBLSproducessalarydataonastateregionalandnationallevel
aCCept or deCline the oFFerBynowyouhavethoroughlyreviewedtheofferandconsideredwhetheryoufitwithinthecompanyandthepositionRegardlessofwhetheryouareacceptingordecliningtheofferbesuretodosobothverballyandinwriting
INTE
RVIEW
INg
28 College of Business | Career Success Guide28 College of Business | Career Success Guide
BUSinESS EtiqUEttE
employers rate candidate skills - in order of importance
ability to communicateability to work in a team structureability to make decisions and solve problemsAbilitytoplanorganizeandprioritizeAbilitytoobtainandprocessinformationAbilitytoanalyzequantitativedataTechnical knowledge
Computer proficiency
Abilitytocreateandoreditwrittenreports
Abilitytoinfluenceothers
SourceJobOutlook2013NationalAssociationofCollegesandEmployers
Integrity |Respect|Responsibility 29
BUSinESS EtiqUEttEWhether you are in an interview responding to an email or talking on the phone it is importanttokeepallcommunicationmdashbothverbalandnon-verbalmdashprofessionalTherelaxed tone and correspondence used with friends is not the same as professional communicationatworkorwithbusinessprofessionalsHerearesometipsmakesureyourcommunicationmeetstheprofessionalstandard
Professional Communication
emailing1 include a clear and brief subject line
YoudonrsquotwanttomaketheotherpersonguesswhatyourmessageisaboutThesubjectlineisoftenthedecidingfactorwhetheremailgetsreadordiscardedMakesureyoursubjectlineisclearconciseanddirect
2 always re-read before sendingMakesureyouproofreadyouremailsbeforesendingthemeliminatinganyerrorsthatyourmessagemaycontainandcheckingthetoneoftheemailYouwanttogiveagoodimpressionwhileclearlycommunicatingtheintentofthemessage
3 use a professional email addressIfyouwanttobetakenseriouslyuseanemailaddressappropriateforthejoborpositionWhatmayseemlikeafunnyaddresstoyouandyourfriendsislikelyinappropriatefortheworkplaceandwillbelookeddownuponbypotentialemployers
ETIQ
UETT
Enon-verBal CommuniCation Youmayhaveperfectedyouranswerstointerviewquestionsbutmuchofthefirstimpressionyoumakewillbebasedonnon-verbalcommunicationy Makeeyecontactwiththeinterviewery Afirmhandshakewillexudeconfidenceandcapabilityy Situpstraightwithfeeteitherflatonthefloororanklescrossedy Leanforwardslightlytoappearinterestedandengagedy Relaxyourshouldersy Smileandnodwhilelisteningy Donrsquotcrossyourarmsy Ifyouneedtodosomethingwithyourhandsinterlockyourfingersandholdthem
looselyinyourlaporholdapenandanotepady Donrsquotfidgetoruseexcessiveaggressivegestures
phone Calls and voiCemail1 identify yourself quickly Youdonrsquot
wanttoleavetheotherpersonguessingwhoitisStateyournameandwhereyouarecallingfromtogivecontextforthephonecall
2 have an appropriate voicemailYourvoicemailshouldbeeasytounderstandandappropriateforallcallersStateyourfullnameandphonenumberwithabriefmessageThismayoftenbesomeonersquosfirstimpressionofyousomakeitprofessional
3 Be preparedHaveanotepadandpenreadyfornotesorphonenumbersyoumightneedtojotdownAlsobereadytoaskquestionstoavoidawkwardsilencesinthecallWhencallingoutmakesureyouusedirectcommunicationsothepointofthecallisquicklyunderstood
4 slow downSinceinterviewersareareunabletoreadyourfacialexpressionsandbodylanguageitisimportanttoslowdownyourvocalratetoallowthemtounderstandexactlywhatyouaresayingYouwillalsosoundmoreconfidentandprofessional
5 practice ending your phone callEndingaphonecallcanbeawkwardsopracticehavingaconcisegoodbyeItissuggestedthatyouthanktheinterviewersfortheirtimeandsummarizeanyactionsyouwilltakeafterthecallTrynottoprolongyourgoodbye
4 mind your mannersRemembertherulesyouweretaughtwhenyouwereyoungersuchassayingpleaseandthankyouUsingthesewordsinyouremailswillmakeyousoundmoreprofessionalandrespectfulAddresseveryoneusingthepropertitlesuchasMrMsorDrAtitleisasignofrespectandshouldbeuseduntilyouareotherwiseinstructed
5 respond in a timely manner Respondingwithin24hoursisconsideredproperetiquetteevenifyoujustreplytoacknowledgetheemailandwillgetbacktothemlaterThisshowsyouhavereadtheemailandarebeingproactive
6 avoid using exclamation points WhenwritingaprofessionalemaildpnotoveruseexclamationmarksandboldedwordsWriteyouremailasifyouwerewritingaformallettertosomeoneanduseexclamatorylanguageandsymbolssparinglyEmoticonsorsmileyfacesareneveracceptableinprofessionalemailsLeavethoseforfriendlycommunicationonFacebookortextmessageswithfriendsandfamily
30 College of Business | Career Success Guide
Networking
tips For networKing suCCess1 play the student cardAlumniandothercontactsaremorelikelytowanttohelpyouwhileyoursquorestillastudentIfyouwantto
pickthebrainofsomeonewhoworksintheindustryorrequestaninformationalinterviewnowisthetimetodoitgrowtheserelationshipswhiletherersquosnopressuresothosecontactswillwanttohelpyouwhenyoutransitiontotheworkworld
2 use your friendsrsquo parents as resourcesTheyrsquovegotdecadesofexperienceandareprobablywillingtosharetheirexpertisewithyoumdashandmaybeeventheircontactsStudentstendtooverlooktheirparentsrsquofriendswhenitcomestonetworkingbutparentsareoftenwellconnectedorknowpeoplewhoareAlsolooktorelativesandfamilyfriends
3 get out of the bubbleYoucangetaheadbynetworkingoffcampusLeveragetheCareerSuccessCenterrsquosoff-campusnetworkingopportunitiesCheckoutconferencesinyourfieldoryourlocalChamberofCommerce
4 use linkedinDonrsquotavoidusingLinkedInuntilaftercollegeUseitnowtotrackthenetworkyoursquorebuildingLinkedInrecentlylaunchednewoptionsforstudentsthatmakeiteasytounderstandthisnetworkThereisevenatooltofindalumnifromyouruniversity
5 use twitter strategicallyWhileLinkedInistheprofessionalsocialnetworkTwittercanbeevenmoreusefulforconnectingwithpeopleyouwanttoknowMakealistofpeopleinyourindustrywhoyoulookuptoandusethenetworkstrategicallytoconnectwiththemLikeLinkedInTwittercanhelpyoutakethesestrategiestothenextlevelbecauseitprovidesanopportunitytokeepintouchwiththenetworkyoursquorebuilding
6 get an internshipThisisthemostobviousoptionbutitcanrsquotbeoverstatedThevalueofaninternshipistremendousbothintermsofskillsandcontactsEmployersoftenhirefull-timeworkersfromtheirinternshippoolwhichmeanshavinganinternshipputsyouaheadofotherjobseekersInadditiontogivingyoureal-lifeexperiencetoputonyourreacutesumeacuteaninternshipputsyouineyesightofpeoplewhoworkinyourfieldofchoiceandtheyaremorelikelytothinkofyouwhenjobopportunitiesarise
ETIQUETTE
OneofthebestwaysoffindingajobistonetworkNetworkingisasuccessfultechniqueinfindingyourfirstinternshiporjoborthroughoutyourentirecareerYoumaynotrealizeitbutyoualready have a network Faculty family and friends may not have a jobforyoubuttheymayknowsomeonewhodoesorhaveusefulinformationaboutacompanyforwhichyouwouldliketoworkNetworkingcanhelpyou
y Learnaboutjobsthatarenotpubliclyadvertised y Learnaboutanemployerrsquoscultureandexpectations y Sharejobleads y Gather information to help you decide if a career is right for you
Integrity |Respect|Responsibility 31
Elevator PitchIfyoursquorelookingforajoboneofthefirsttasksonyourto-dolistshouldbecraftinganidealldquoelevatorpitchrdquoItrsquosthe30-secondspeechthat summarizes who you are what you do and why you are the perfectcandidateYoushouldbeabletogiveyourelevatorpitchatanytimefromajobinterviewtoacocktailpartyconversation
putting together your elevator pitChy Aquickintroduction(namecollegemajor)y Whatareyourcareergoalsy Experience(relevanttoyourgoals)y Whatcanyouoffer(skillsandhowyouwouldbenefitanorganization)
tipsy Keepitshortandsimpley Maintaineyecontacty Haveafirmhandshaketosignalconfidencey Researchthecompanyyoutalkwithy Smilemdashshowyourenthusiasmy Practicepracticepractice
intro
goals
experience
fit
ETIQ
UETT
EImpact Your Future
Complete your reacutesumeacute with a graduate business degree Learn from globally conscious business leaders and renowned faculty Gain career confidence through experiential learning Become part of a distinguished business and alumni community
businessoregonstateedumba 541-737-5510 OSUmBaoregonstateedu
Our Oregon State MBA alumni are leaders thoughtout the stateJoin them
32 College of Business | Career Success Guide
More and more recruiters and employers are using LinkedIntofindandhiretalentMakesureyourLinkedInprofile represents you and sends the right message to yournetworkandpotentialemployers
y Completely fill out your profileandusekeywordssootherscansearchandfindyoueasilyUseaprofessionalorprofessional-qualityheadshotofyoudressedinbusinessattire
y Connect with everyoneConnectwithclassmatesprofessorsfacultypastemployersfamilyfamilyfriendsandmoreYouneverknowhowthoseconnectionswillpayoffFollowcompaniesyouareinterestedinorintheindustriesyouwanttoworkinJoingroupsaswell
y ask for recommendationsTakeadvantageoftheconnectionsyoursquovealreadymadeandaskiftheywillrecommendyouonLinkedIn
y interact with your network SendcommentsoffercongratulationsandldquolikerdquothingssopeopleknowyoursquoreactiveAlsointroducepeopleifyouthinktheyshouldbeconnectedmdashthatmayhelpyouinthefuture
y take advantage of new resources Youcanlistprojectshonorsorganizationsandcoursesyouhavetakensothatyoucanincludeallrelevantexperience
y Find people to network with FindalumniwhoworkinthefieldsandareasyouwanttoworkinReachoutandaskforaninformationalinterview
ETIQUETTE
Integrity |Respect|Responsibility 33
Professional attire is usually classifiedaseitherbusinessprofessionalorbusinesscasualInmostsituationsitisbesttoerr on the side of caution and dressbusinessprofessionalbutbesuretoresearchthecompanyyoursquollbespeakingwithtoknowifsomethingdifferentisexpectedIfyou are interviewing for a creative position in fields such as graphic or apparel design you may have more freedom to dress fashion-forward Researchthecorporatecultureandexpectationsbeforedeciding
Professional Dress
menBusiness professional Formenbusinessprofessionaldressmeansafullsuitbutton-upshirtandtieThesuitshouldbecomprisedofmatchingjacketandslacksThejacketsleevesshouldendatyourwristandthejacketshouldbelongenoughtocoveryourbottomTheshirtshouldbefittedandaplaincoloredorsimplepatternedtieshouldbewornandtiedsoitendsatthecenterofyourbeltShoesshouldbedarkleatherandshouldmatchyourbeltDonotwearacasualbeltwithabusinesssuitDresssocksshouldbeworninacolorthatmatchesthesuitandshouldextendoveryourcalfsoskindoesnotshowwhenyousitdownHairandfacialhairshouldbecleanandwellgroomedJewelryshouldconsistonlyofawatchandsimplerings(suchasaweddingbandorclassring)Removepiercingsandanyotherjewelry
Business CasualBusinesscasualdressincludesslacksorkhakipantsAsuitjacketisnotrequiredbutasportjacketmaybewornDependingonthecompanybusinesscasualmaybeanicebutton-upshirtwithorwithoutatieoralightsweaterApoloshirtissometimesconsideredbusinesscasualWearloafersorleathershoesandalwayswearmatchingsocks(notathleticsocks)Hairandfacialhairshouldbecleanandwell-groomed
womenBusiness professional BusinessprofessionaldressforwomenincludesafullsuitmdashajacketwitheitherslacksoramatchingskirtAskirtshouldbenohigherthananinchaboveyourkneeOverallthesuitshouldbetailoredtoyourbodywithoutbeingtootightUnderneathyourjacketwearabutton-upshirtinaneutralcolorShoesshouldbeclosed-toeinadarkcolortomatchyoursuitHairshouldbecleanandstyledandmakeupshouldbesubtleandneutral
Business CasualBusinesscasualdressismorerelaxedthanbusinessprofessionalSlacksoraskirtarerequiredbutasuitjacketisnotnecessaryCardigansandblousescanbewornontheirownandcanbemorecolorfulthanthesuggestedbusinessattire
ETIQ
UETT
E
34 College of Business | Career Success Guide
Career Success Center (CSC) Events The Career Success Center holds a variety of events throughout the year to help students with their career search and professional development Check theCSCwebsiteatbusinessoregonstateeducareersformoreinformationaboutthedatesandlocationsofevents
inFormation sessions TheCSCworkswithcompaniesinavarietyofindustriestoholdinformationsessionsEachsessionincludesanin-depthdiscussionaboutthecompanyanddifferentcareerpathsavailableandmayoffertheopportunitytomeetrecruitersorleadersafterward
proFessional development worKshopsProfessionaldevelopmentworkshopsthroughouttheacademicyearfeaturereacutesumeacutewritingcoverlettersjobsearchstrategyLinkedInpersonalbrandingandinterviewingskillsTheseworkshopsareagreatwaytohelpyouprepareforyourcareersearch
Career Fairs and hospitality suite CareerfairsareheldeachtermattheCH2MHILLAlumniCenterTheseeventsallowstudentstomeetandnetworkwithmorethan100companiesandlearnaboutinternshipandjobopportunitiesAfterthefairstheCareerSuccessCenterpartnerswithOSUAthleticstohostahospitalitysuitewhererecruiterscanmeetwithbusinessundergraduatesMBAstudentsandstudent-athletesinamoreinformalatmosphereTheeventissimilartoacocktailreceptionwhereyoucannetworkone-on-one
moCK interviews MockinterviewsprovidestudentsanopportunitytopracticeinterviewingtechniqueswithrealcompaniesandhaveaprofessionalreviewoftheirreacutesumeacuteSomeemployersusemockinterviewstorecruitstudentsandemployersreceivethereacutesumeacutesofallstudentswhoparticipateMockinterviewsareheldoncepertermintheacademicyear
Business roundtaBle (Brt) TheBusinessRoundtablemeetsquarterlyinthePortlandareafornetworkingandapresentationbyOregonStatealumniaboutbusinesstopicsMembersoftheBRTmentorbusinessstudentswhoattendTheseeventsmayalsobeheldinSeattleandCorvallis
Bis meet the Firms night (winter term)ThiseventisacareerfairforBISmajorsStudentsshouldattendtolearnmoreaboutinternshipandjobopportunitieswithvariouscompaniesMeettheFirmsalsogivesstudentsachancetoexpandtheirnetworkandlearnaboutpossiblecareerpaths
FinanCe speed dating (Fall term)Thegoalofthiseventistoinformstudentsenteringthefinanceprogramaboutthevarietyofcareerpathsandopportunitiesavailable
sophomore Boot CampTohelppreparesophomoresfortheirinternshipsearchestheSophomoreBootCampisafulldayofcareerexplorationandsearchpreparationItincludesanetworkingopportunityandlunchwithamotivationalspeakerThedayconcludeswithmini-classesoninternshipsearchpreparationincludingreacutesumeacutescoverletterssocialmediabrandingandinterviewingtechniques
aCCounting meet the FirmsThiseventisacareerfairforaccountingstudentsfeaturingpublicaccountingfirmsprivateindustrycompaniesandgovernmentagenciesthatrecruitaccountingmajorsItisheldduringthesecondweekoffallterm
Integrity |Respect|Responsibility 35
Corporate Partners
College of BusinessCollege of Business Career Success Center102 Austin HallcscbusoregonstateeduPhone 541-737-8957 businessoregonstateeducareers Career Guide
OSU_BIZ_JOBSfacebookcomOSUBIZJOBSBIZ_JOBSOSU OSU_BIZ_JOBS OSU_BIZ_JOBS
integrity
respect
responsibility
September 2014
Integrity |Respect|Responsibility 27
Negotiating
CongratulationsAllofyourhardworkhaspaidoffandnowyouhaveajoboffer Here are a few tips when considering the offer
read itThefirststeptoapproachingajobofferistocarefullyreadallofthematerialsentThisincludestheemailtheformaloffer(typicallyaPDFattachedtotheemail)anyotherattachmentsandallrelevantlinksMakesureyouclearlyunderstandy Salary(orhourlywage)y Locationy Startdateandenddate(inthecaseofinternships)y Expensescoveredy Benefits(probablynotincludedinaninternshipoffer)y Contactsy Datetoacceptofferby
write BaCKThenextstepistosendanemailtoyourcontactthankingthemforextendingtheofferConfirmthatyouwillhavearesponseforthembeforethedateindicatedontheofferAtthispointifthereareanyunclearpointsontheofferdonrsquotbeafraidtoaskquestionsinyourresponse
salary negotiatingBeginthenegotiationprocessbyaskingifthejobofferisnegotiableIfyouhaveapreviouslyestablishedlineofcommunicationwithyourcontactthroughthephonegiveherhimacalltoaskhowmuchflexibilitythecompanyhastodiscusssalaryOnceyouhavedeterminedthatitcanbeadjustedthroughnegotiationsdoyourhomeworkHaveagoodsoundreasonfornegotiatingBelowaresomeoftheresourcesthatwillhelpyouestablishanappropriatesalaryrangey NACESalarySurveyTheNationalAssociationofCollegesandEmployers
(naceweborg)producesquarterlysurveysofentry-levelsalaryYoucanusetheNACESalaryCalculatortoestablishasalaryrangebasedonoccupationeducationandlocation
y BureauofLaborStatistics(blsgovblsblswagehtm)TheBLSproducessalarydataonastateregionalandnationallevel
aCCept or deCline the oFFerBynowyouhavethoroughlyreviewedtheofferandconsideredwhetheryoufitwithinthecompanyandthepositionRegardlessofwhetheryouareacceptingordecliningtheofferbesuretodosobothverballyandinwriting
INTE
RVIEW
INg
28 College of Business | Career Success Guide28 College of Business | Career Success Guide
BUSinESS EtiqUEttE
employers rate candidate skills - in order of importance
ability to communicateability to work in a team structureability to make decisions and solve problemsAbilitytoplanorganizeandprioritizeAbilitytoobtainandprocessinformationAbilitytoanalyzequantitativedataTechnical knowledge
Computer proficiency
Abilitytocreateandoreditwrittenreports
Abilitytoinfluenceothers
SourceJobOutlook2013NationalAssociationofCollegesandEmployers
Integrity |Respect|Responsibility 29
BUSinESS EtiqUEttEWhether you are in an interview responding to an email or talking on the phone it is importanttokeepallcommunicationmdashbothverbalandnon-verbalmdashprofessionalTherelaxed tone and correspondence used with friends is not the same as professional communicationatworkorwithbusinessprofessionalsHerearesometipsmakesureyourcommunicationmeetstheprofessionalstandard
Professional Communication
emailing1 include a clear and brief subject line
YoudonrsquotwanttomaketheotherpersonguesswhatyourmessageisaboutThesubjectlineisoftenthedecidingfactorwhetheremailgetsreadordiscardedMakesureyoursubjectlineisclearconciseanddirect
2 always re-read before sendingMakesureyouproofreadyouremailsbeforesendingthemeliminatinganyerrorsthatyourmessagemaycontainandcheckingthetoneoftheemailYouwanttogiveagoodimpressionwhileclearlycommunicatingtheintentofthemessage
3 use a professional email addressIfyouwanttobetakenseriouslyuseanemailaddressappropriateforthejoborpositionWhatmayseemlikeafunnyaddresstoyouandyourfriendsislikelyinappropriatefortheworkplaceandwillbelookeddownuponbypotentialemployers
ETIQ
UETT
Enon-verBal CommuniCation Youmayhaveperfectedyouranswerstointerviewquestionsbutmuchofthefirstimpressionyoumakewillbebasedonnon-verbalcommunicationy Makeeyecontactwiththeinterviewery Afirmhandshakewillexudeconfidenceandcapabilityy Situpstraightwithfeeteitherflatonthefloororanklescrossedy Leanforwardslightlytoappearinterestedandengagedy Relaxyourshouldersy Smileandnodwhilelisteningy Donrsquotcrossyourarmsy Ifyouneedtodosomethingwithyourhandsinterlockyourfingersandholdthem
looselyinyourlaporholdapenandanotepady Donrsquotfidgetoruseexcessiveaggressivegestures
phone Calls and voiCemail1 identify yourself quickly Youdonrsquot
wanttoleavetheotherpersonguessingwhoitisStateyournameandwhereyouarecallingfromtogivecontextforthephonecall
2 have an appropriate voicemailYourvoicemailshouldbeeasytounderstandandappropriateforallcallersStateyourfullnameandphonenumberwithabriefmessageThismayoftenbesomeonersquosfirstimpressionofyousomakeitprofessional
3 Be preparedHaveanotepadandpenreadyfornotesorphonenumbersyoumightneedtojotdownAlsobereadytoaskquestionstoavoidawkwardsilencesinthecallWhencallingoutmakesureyouusedirectcommunicationsothepointofthecallisquicklyunderstood
4 slow downSinceinterviewersareareunabletoreadyourfacialexpressionsandbodylanguageitisimportanttoslowdownyourvocalratetoallowthemtounderstandexactlywhatyouaresayingYouwillalsosoundmoreconfidentandprofessional
5 practice ending your phone callEndingaphonecallcanbeawkwardsopracticehavingaconcisegoodbyeItissuggestedthatyouthanktheinterviewersfortheirtimeandsummarizeanyactionsyouwilltakeafterthecallTrynottoprolongyourgoodbye
4 mind your mannersRemembertherulesyouweretaughtwhenyouwereyoungersuchassayingpleaseandthankyouUsingthesewordsinyouremailswillmakeyousoundmoreprofessionalandrespectfulAddresseveryoneusingthepropertitlesuchasMrMsorDrAtitleisasignofrespectandshouldbeuseduntilyouareotherwiseinstructed
5 respond in a timely manner Respondingwithin24hoursisconsideredproperetiquetteevenifyoujustreplytoacknowledgetheemailandwillgetbacktothemlaterThisshowsyouhavereadtheemailandarebeingproactive
6 avoid using exclamation points WhenwritingaprofessionalemaildpnotoveruseexclamationmarksandboldedwordsWriteyouremailasifyouwerewritingaformallettertosomeoneanduseexclamatorylanguageandsymbolssparinglyEmoticonsorsmileyfacesareneveracceptableinprofessionalemailsLeavethoseforfriendlycommunicationonFacebookortextmessageswithfriendsandfamily
30 College of Business | Career Success Guide
Networking
tips For networKing suCCess1 play the student cardAlumniandothercontactsaremorelikelytowanttohelpyouwhileyoursquorestillastudentIfyouwantto
pickthebrainofsomeonewhoworksintheindustryorrequestaninformationalinterviewnowisthetimetodoitgrowtheserelationshipswhiletherersquosnopressuresothosecontactswillwanttohelpyouwhenyoutransitiontotheworkworld
2 use your friendsrsquo parents as resourcesTheyrsquovegotdecadesofexperienceandareprobablywillingtosharetheirexpertisewithyoumdashandmaybeeventheircontactsStudentstendtooverlooktheirparentsrsquofriendswhenitcomestonetworkingbutparentsareoftenwellconnectedorknowpeoplewhoareAlsolooktorelativesandfamilyfriends
3 get out of the bubbleYoucangetaheadbynetworkingoffcampusLeveragetheCareerSuccessCenterrsquosoff-campusnetworkingopportunitiesCheckoutconferencesinyourfieldoryourlocalChamberofCommerce
4 use linkedinDonrsquotavoidusingLinkedInuntilaftercollegeUseitnowtotrackthenetworkyoursquorebuildingLinkedInrecentlylaunchednewoptionsforstudentsthatmakeiteasytounderstandthisnetworkThereisevenatooltofindalumnifromyouruniversity
5 use twitter strategicallyWhileLinkedInistheprofessionalsocialnetworkTwittercanbeevenmoreusefulforconnectingwithpeopleyouwanttoknowMakealistofpeopleinyourindustrywhoyoulookuptoandusethenetworkstrategicallytoconnectwiththemLikeLinkedInTwittercanhelpyoutakethesestrategiestothenextlevelbecauseitprovidesanopportunitytokeepintouchwiththenetworkyoursquorebuilding
6 get an internshipThisisthemostobviousoptionbutitcanrsquotbeoverstatedThevalueofaninternshipistremendousbothintermsofskillsandcontactsEmployersoftenhirefull-timeworkersfromtheirinternshippoolwhichmeanshavinganinternshipputsyouaheadofotherjobseekersInadditiontogivingyoureal-lifeexperiencetoputonyourreacutesumeacuteaninternshipputsyouineyesightofpeoplewhoworkinyourfieldofchoiceandtheyaremorelikelytothinkofyouwhenjobopportunitiesarise
ETIQUETTE
OneofthebestwaysoffindingajobistonetworkNetworkingisasuccessfultechniqueinfindingyourfirstinternshiporjoborthroughoutyourentirecareerYoumaynotrealizeitbutyoualready have a network Faculty family and friends may not have a jobforyoubuttheymayknowsomeonewhodoesorhaveusefulinformationaboutacompanyforwhichyouwouldliketoworkNetworkingcanhelpyou
y Learnaboutjobsthatarenotpubliclyadvertised y Learnaboutanemployerrsquoscultureandexpectations y Sharejobleads y Gather information to help you decide if a career is right for you
Integrity |Respect|Responsibility 31
Elevator PitchIfyoursquorelookingforajoboneofthefirsttasksonyourto-dolistshouldbecraftinganidealldquoelevatorpitchrdquoItrsquosthe30-secondspeechthat summarizes who you are what you do and why you are the perfectcandidateYoushouldbeabletogiveyourelevatorpitchatanytimefromajobinterviewtoacocktailpartyconversation
putting together your elevator pitChy Aquickintroduction(namecollegemajor)y Whatareyourcareergoalsy Experience(relevanttoyourgoals)y Whatcanyouoffer(skillsandhowyouwouldbenefitanorganization)
tipsy Keepitshortandsimpley Maintaineyecontacty Haveafirmhandshaketosignalconfidencey Researchthecompanyyoutalkwithy Smilemdashshowyourenthusiasmy Practicepracticepractice
intro
goals
experience
fit
ETIQ
UETT
EImpact Your Future
Complete your reacutesumeacute with a graduate business degree Learn from globally conscious business leaders and renowned faculty Gain career confidence through experiential learning Become part of a distinguished business and alumni community
businessoregonstateedumba 541-737-5510 OSUmBaoregonstateedu
Our Oregon State MBA alumni are leaders thoughtout the stateJoin them
32 College of Business | Career Success Guide
More and more recruiters and employers are using LinkedIntofindandhiretalentMakesureyourLinkedInprofile represents you and sends the right message to yournetworkandpotentialemployers
y Completely fill out your profileandusekeywordssootherscansearchandfindyoueasilyUseaprofessionalorprofessional-qualityheadshotofyoudressedinbusinessattire
y Connect with everyoneConnectwithclassmatesprofessorsfacultypastemployersfamilyfamilyfriendsandmoreYouneverknowhowthoseconnectionswillpayoffFollowcompaniesyouareinterestedinorintheindustriesyouwanttoworkinJoingroupsaswell
y ask for recommendationsTakeadvantageoftheconnectionsyoursquovealreadymadeandaskiftheywillrecommendyouonLinkedIn
y interact with your network SendcommentsoffercongratulationsandldquolikerdquothingssopeopleknowyoursquoreactiveAlsointroducepeopleifyouthinktheyshouldbeconnectedmdashthatmayhelpyouinthefuture
y take advantage of new resources Youcanlistprojectshonorsorganizationsandcoursesyouhavetakensothatyoucanincludeallrelevantexperience
y Find people to network with FindalumniwhoworkinthefieldsandareasyouwanttoworkinReachoutandaskforaninformationalinterview
ETIQUETTE
Integrity |Respect|Responsibility 33
Professional attire is usually classifiedaseitherbusinessprofessionalorbusinesscasualInmostsituationsitisbesttoerr on the side of caution and dressbusinessprofessionalbutbesuretoresearchthecompanyyoursquollbespeakingwithtoknowifsomethingdifferentisexpectedIfyou are interviewing for a creative position in fields such as graphic or apparel design you may have more freedom to dress fashion-forward Researchthecorporatecultureandexpectationsbeforedeciding
Professional Dress
menBusiness professional Formenbusinessprofessionaldressmeansafullsuitbutton-upshirtandtieThesuitshouldbecomprisedofmatchingjacketandslacksThejacketsleevesshouldendatyourwristandthejacketshouldbelongenoughtocoveryourbottomTheshirtshouldbefittedandaplaincoloredorsimplepatternedtieshouldbewornandtiedsoitendsatthecenterofyourbeltShoesshouldbedarkleatherandshouldmatchyourbeltDonotwearacasualbeltwithabusinesssuitDresssocksshouldbeworninacolorthatmatchesthesuitandshouldextendoveryourcalfsoskindoesnotshowwhenyousitdownHairandfacialhairshouldbecleanandwellgroomedJewelryshouldconsistonlyofawatchandsimplerings(suchasaweddingbandorclassring)Removepiercingsandanyotherjewelry
Business CasualBusinesscasualdressincludesslacksorkhakipantsAsuitjacketisnotrequiredbutasportjacketmaybewornDependingonthecompanybusinesscasualmaybeanicebutton-upshirtwithorwithoutatieoralightsweaterApoloshirtissometimesconsideredbusinesscasualWearloafersorleathershoesandalwayswearmatchingsocks(notathleticsocks)Hairandfacialhairshouldbecleanandwell-groomed
womenBusiness professional BusinessprofessionaldressforwomenincludesafullsuitmdashajacketwitheitherslacksoramatchingskirtAskirtshouldbenohigherthananinchaboveyourkneeOverallthesuitshouldbetailoredtoyourbodywithoutbeingtootightUnderneathyourjacketwearabutton-upshirtinaneutralcolorShoesshouldbeclosed-toeinadarkcolortomatchyoursuitHairshouldbecleanandstyledandmakeupshouldbesubtleandneutral
Business CasualBusinesscasualdressismorerelaxedthanbusinessprofessionalSlacksoraskirtarerequiredbutasuitjacketisnotnecessaryCardigansandblousescanbewornontheirownandcanbemorecolorfulthanthesuggestedbusinessattire
ETIQ
UETT
E
34 College of Business | Career Success Guide
Career Success Center (CSC) Events The Career Success Center holds a variety of events throughout the year to help students with their career search and professional development Check theCSCwebsiteatbusinessoregonstateeducareersformoreinformationaboutthedatesandlocationsofevents
inFormation sessions TheCSCworkswithcompaniesinavarietyofindustriestoholdinformationsessionsEachsessionincludesanin-depthdiscussionaboutthecompanyanddifferentcareerpathsavailableandmayoffertheopportunitytomeetrecruitersorleadersafterward
proFessional development worKshopsProfessionaldevelopmentworkshopsthroughouttheacademicyearfeaturereacutesumeacutewritingcoverlettersjobsearchstrategyLinkedInpersonalbrandingandinterviewingskillsTheseworkshopsareagreatwaytohelpyouprepareforyourcareersearch
Career Fairs and hospitality suite CareerfairsareheldeachtermattheCH2MHILLAlumniCenterTheseeventsallowstudentstomeetandnetworkwithmorethan100companiesandlearnaboutinternshipandjobopportunitiesAfterthefairstheCareerSuccessCenterpartnerswithOSUAthleticstohostahospitalitysuitewhererecruiterscanmeetwithbusinessundergraduatesMBAstudentsandstudent-athletesinamoreinformalatmosphereTheeventissimilartoacocktailreceptionwhereyoucannetworkone-on-one
moCK interviews MockinterviewsprovidestudentsanopportunitytopracticeinterviewingtechniqueswithrealcompaniesandhaveaprofessionalreviewoftheirreacutesumeacuteSomeemployersusemockinterviewstorecruitstudentsandemployersreceivethereacutesumeacutesofallstudentswhoparticipateMockinterviewsareheldoncepertermintheacademicyear
Business roundtaBle (Brt) TheBusinessRoundtablemeetsquarterlyinthePortlandareafornetworkingandapresentationbyOregonStatealumniaboutbusinesstopicsMembersoftheBRTmentorbusinessstudentswhoattendTheseeventsmayalsobeheldinSeattleandCorvallis
Bis meet the Firms night (winter term)ThiseventisacareerfairforBISmajorsStudentsshouldattendtolearnmoreaboutinternshipandjobopportunitieswithvariouscompaniesMeettheFirmsalsogivesstudentsachancetoexpandtheirnetworkandlearnaboutpossiblecareerpaths
FinanCe speed dating (Fall term)Thegoalofthiseventistoinformstudentsenteringthefinanceprogramaboutthevarietyofcareerpathsandopportunitiesavailable
sophomore Boot CampTohelppreparesophomoresfortheirinternshipsearchestheSophomoreBootCampisafulldayofcareerexplorationandsearchpreparationItincludesanetworkingopportunityandlunchwithamotivationalspeakerThedayconcludeswithmini-classesoninternshipsearchpreparationincludingreacutesumeacutescoverletterssocialmediabrandingandinterviewingtechniques
aCCounting meet the FirmsThiseventisacareerfairforaccountingstudentsfeaturingpublicaccountingfirmsprivateindustrycompaniesandgovernmentagenciesthatrecruitaccountingmajorsItisheldduringthesecondweekoffallterm
Integrity |Respect|Responsibility 35
Corporate Partners
College of BusinessCollege of Business Career Success Center102 Austin HallcscbusoregonstateeduPhone 541-737-8957 businessoregonstateeducareers Career Guide
OSU_BIZ_JOBSfacebookcomOSUBIZJOBSBIZ_JOBSOSU OSU_BIZ_JOBS OSU_BIZ_JOBS
integrity
respect
responsibility
September 2014
28 College of Business | Career Success Guide28 College of Business | Career Success Guide
BUSinESS EtiqUEttE
employers rate candidate skills - in order of importance
ability to communicateability to work in a team structureability to make decisions and solve problemsAbilitytoplanorganizeandprioritizeAbilitytoobtainandprocessinformationAbilitytoanalyzequantitativedataTechnical knowledge
Computer proficiency
Abilitytocreateandoreditwrittenreports
Abilitytoinfluenceothers
SourceJobOutlook2013NationalAssociationofCollegesandEmployers
Integrity |Respect|Responsibility 29
BUSinESS EtiqUEttEWhether you are in an interview responding to an email or talking on the phone it is importanttokeepallcommunicationmdashbothverbalandnon-verbalmdashprofessionalTherelaxed tone and correspondence used with friends is not the same as professional communicationatworkorwithbusinessprofessionalsHerearesometipsmakesureyourcommunicationmeetstheprofessionalstandard
Professional Communication
emailing1 include a clear and brief subject line
YoudonrsquotwanttomaketheotherpersonguesswhatyourmessageisaboutThesubjectlineisoftenthedecidingfactorwhetheremailgetsreadordiscardedMakesureyoursubjectlineisclearconciseanddirect
2 always re-read before sendingMakesureyouproofreadyouremailsbeforesendingthemeliminatinganyerrorsthatyourmessagemaycontainandcheckingthetoneoftheemailYouwanttogiveagoodimpressionwhileclearlycommunicatingtheintentofthemessage
3 use a professional email addressIfyouwanttobetakenseriouslyuseanemailaddressappropriateforthejoborpositionWhatmayseemlikeafunnyaddresstoyouandyourfriendsislikelyinappropriatefortheworkplaceandwillbelookeddownuponbypotentialemployers
ETIQ
UETT
Enon-verBal CommuniCation Youmayhaveperfectedyouranswerstointerviewquestionsbutmuchofthefirstimpressionyoumakewillbebasedonnon-verbalcommunicationy Makeeyecontactwiththeinterviewery Afirmhandshakewillexudeconfidenceandcapabilityy Situpstraightwithfeeteitherflatonthefloororanklescrossedy Leanforwardslightlytoappearinterestedandengagedy Relaxyourshouldersy Smileandnodwhilelisteningy Donrsquotcrossyourarmsy Ifyouneedtodosomethingwithyourhandsinterlockyourfingersandholdthem
looselyinyourlaporholdapenandanotepady Donrsquotfidgetoruseexcessiveaggressivegestures
phone Calls and voiCemail1 identify yourself quickly Youdonrsquot
wanttoleavetheotherpersonguessingwhoitisStateyournameandwhereyouarecallingfromtogivecontextforthephonecall
2 have an appropriate voicemailYourvoicemailshouldbeeasytounderstandandappropriateforallcallersStateyourfullnameandphonenumberwithabriefmessageThismayoftenbesomeonersquosfirstimpressionofyousomakeitprofessional
3 Be preparedHaveanotepadandpenreadyfornotesorphonenumbersyoumightneedtojotdownAlsobereadytoaskquestionstoavoidawkwardsilencesinthecallWhencallingoutmakesureyouusedirectcommunicationsothepointofthecallisquicklyunderstood
4 slow downSinceinterviewersareareunabletoreadyourfacialexpressionsandbodylanguageitisimportanttoslowdownyourvocalratetoallowthemtounderstandexactlywhatyouaresayingYouwillalsosoundmoreconfidentandprofessional
5 practice ending your phone callEndingaphonecallcanbeawkwardsopracticehavingaconcisegoodbyeItissuggestedthatyouthanktheinterviewersfortheirtimeandsummarizeanyactionsyouwilltakeafterthecallTrynottoprolongyourgoodbye
4 mind your mannersRemembertherulesyouweretaughtwhenyouwereyoungersuchassayingpleaseandthankyouUsingthesewordsinyouremailswillmakeyousoundmoreprofessionalandrespectfulAddresseveryoneusingthepropertitlesuchasMrMsorDrAtitleisasignofrespectandshouldbeuseduntilyouareotherwiseinstructed
5 respond in a timely manner Respondingwithin24hoursisconsideredproperetiquetteevenifyoujustreplytoacknowledgetheemailandwillgetbacktothemlaterThisshowsyouhavereadtheemailandarebeingproactive
6 avoid using exclamation points WhenwritingaprofessionalemaildpnotoveruseexclamationmarksandboldedwordsWriteyouremailasifyouwerewritingaformallettertosomeoneanduseexclamatorylanguageandsymbolssparinglyEmoticonsorsmileyfacesareneveracceptableinprofessionalemailsLeavethoseforfriendlycommunicationonFacebookortextmessageswithfriendsandfamily
30 College of Business | Career Success Guide
Networking
tips For networKing suCCess1 play the student cardAlumniandothercontactsaremorelikelytowanttohelpyouwhileyoursquorestillastudentIfyouwantto
pickthebrainofsomeonewhoworksintheindustryorrequestaninformationalinterviewnowisthetimetodoitgrowtheserelationshipswhiletherersquosnopressuresothosecontactswillwanttohelpyouwhenyoutransitiontotheworkworld
2 use your friendsrsquo parents as resourcesTheyrsquovegotdecadesofexperienceandareprobablywillingtosharetheirexpertisewithyoumdashandmaybeeventheircontactsStudentstendtooverlooktheirparentsrsquofriendswhenitcomestonetworkingbutparentsareoftenwellconnectedorknowpeoplewhoareAlsolooktorelativesandfamilyfriends
3 get out of the bubbleYoucangetaheadbynetworkingoffcampusLeveragetheCareerSuccessCenterrsquosoff-campusnetworkingopportunitiesCheckoutconferencesinyourfieldoryourlocalChamberofCommerce
4 use linkedinDonrsquotavoidusingLinkedInuntilaftercollegeUseitnowtotrackthenetworkyoursquorebuildingLinkedInrecentlylaunchednewoptionsforstudentsthatmakeiteasytounderstandthisnetworkThereisevenatooltofindalumnifromyouruniversity
5 use twitter strategicallyWhileLinkedInistheprofessionalsocialnetworkTwittercanbeevenmoreusefulforconnectingwithpeopleyouwanttoknowMakealistofpeopleinyourindustrywhoyoulookuptoandusethenetworkstrategicallytoconnectwiththemLikeLinkedInTwittercanhelpyoutakethesestrategiestothenextlevelbecauseitprovidesanopportunitytokeepintouchwiththenetworkyoursquorebuilding
6 get an internshipThisisthemostobviousoptionbutitcanrsquotbeoverstatedThevalueofaninternshipistremendousbothintermsofskillsandcontactsEmployersoftenhirefull-timeworkersfromtheirinternshippoolwhichmeanshavinganinternshipputsyouaheadofotherjobseekersInadditiontogivingyoureal-lifeexperiencetoputonyourreacutesumeacuteaninternshipputsyouineyesightofpeoplewhoworkinyourfieldofchoiceandtheyaremorelikelytothinkofyouwhenjobopportunitiesarise
ETIQUETTE
OneofthebestwaysoffindingajobistonetworkNetworkingisasuccessfultechniqueinfindingyourfirstinternshiporjoborthroughoutyourentirecareerYoumaynotrealizeitbutyoualready have a network Faculty family and friends may not have a jobforyoubuttheymayknowsomeonewhodoesorhaveusefulinformationaboutacompanyforwhichyouwouldliketoworkNetworkingcanhelpyou
y Learnaboutjobsthatarenotpubliclyadvertised y Learnaboutanemployerrsquoscultureandexpectations y Sharejobleads y Gather information to help you decide if a career is right for you
Integrity |Respect|Responsibility 31
Elevator PitchIfyoursquorelookingforajoboneofthefirsttasksonyourto-dolistshouldbecraftinganidealldquoelevatorpitchrdquoItrsquosthe30-secondspeechthat summarizes who you are what you do and why you are the perfectcandidateYoushouldbeabletogiveyourelevatorpitchatanytimefromajobinterviewtoacocktailpartyconversation
putting together your elevator pitChy Aquickintroduction(namecollegemajor)y Whatareyourcareergoalsy Experience(relevanttoyourgoals)y Whatcanyouoffer(skillsandhowyouwouldbenefitanorganization)
tipsy Keepitshortandsimpley Maintaineyecontacty Haveafirmhandshaketosignalconfidencey Researchthecompanyyoutalkwithy Smilemdashshowyourenthusiasmy Practicepracticepractice
intro
goals
experience
fit
ETIQ
UETT
EImpact Your Future
Complete your reacutesumeacute with a graduate business degree Learn from globally conscious business leaders and renowned faculty Gain career confidence through experiential learning Become part of a distinguished business and alumni community
businessoregonstateedumba 541-737-5510 OSUmBaoregonstateedu
Our Oregon State MBA alumni are leaders thoughtout the stateJoin them
32 College of Business | Career Success Guide
More and more recruiters and employers are using LinkedIntofindandhiretalentMakesureyourLinkedInprofile represents you and sends the right message to yournetworkandpotentialemployers
y Completely fill out your profileandusekeywordssootherscansearchandfindyoueasilyUseaprofessionalorprofessional-qualityheadshotofyoudressedinbusinessattire
y Connect with everyoneConnectwithclassmatesprofessorsfacultypastemployersfamilyfamilyfriendsandmoreYouneverknowhowthoseconnectionswillpayoffFollowcompaniesyouareinterestedinorintheindustriesyouwanttoworkinJoingroupsaswell
y ask for recommendationsTakeadvantageoftheconnectionsyoursquovealreadymadeandaskiftheywillrecommendyouonLinkedIn
y interact with your network SendcommentsoffercongratulationsandldquolikerdquothingssopeopleknowyoursquoreactiveAlsointroducepeopleifyouthinktheyshouldbeconnectedmdashthatmayhelpyouinthefuture
y take advantage of new resources Youcanlistprojectshonorsorganizationsandcoursesyouhavetakensothatyoucanincludeallrelevantexperience
y Find people to network with FindalumniwhoworkinthefieldsandareasyouwanttoworkinReachoutandaskforaninformationalinterview
ETIQUETTE
Integrity |Respect|Responsibility 33
Professional attire is usually classifiedaseitherbusinessprofessionalorbusinesscasualInmostsituationsitisbesttoerr on the side of caution and dressbusinessprofessionalbutbesuretoresearchthecompanyyoursquollbespeakingwithtoknowifsomethingdifferentisexpectedIfyou are interviewing for a creative position in fields such as graphic or apparel design you may have more freedom to dress fashion-forward Researchthecorporatecultureandexpectationsbeforedeciding
Professional Dress
menBusiness professional Formenbusinessprofessionaldressmeansafullsuitbutton-upshirtandtieThesuitshouldbecomprisedofmatchingjacketandslacksThejacketsleevesshouldendatyourwristandthejacketshouldbelongenoughtocoveryourbottomTheshirtshouldbefittedandaplaincoloredorsimplepatternedtieshouldbewornandtiedsoitendsatthecenterofyourbeltShoesshouldbedarkleatherandshouldmatchyourbeltDonotwearacasualbeltwithabusinesssuitDresssocksshouldbeworninacolorthatmatchesthesuitandshouldextendoveryourcalfsoskindoesnotshowwhenyousitdownHairandfacialhairshouldbecleanandwellgroomedJewelryshouldconsistonlyofawatchandsimplerings(suchasaweddingbandorclassring)Removepiercingsandanyotherjewelry
Business CasualBusinesscasualdressincludesslacksorkhakipantsAsuitjacketisnotrequiredbutasportjacketmaybewornDependingonthecompanybusinesscasualmaybeanicebutton-upshirtwithorwithoutatieoralightsweaterApoloshirtissometimesconsideredbusinesscasualWearloafersorleathershoesandalwayswearmatchingsocks(notathleticsocks)Hairandfacialhairshouldbecleanandwell-groomed
womenBusiness professional BusinessprofessionaldressforwomenincludesafullsuitmdashajacketwitheitherslacksoramatchingskirtAskirtshouldbenohigherthananinchaboveyourkneeOverallthesuitshouldbetailoredtoyourbodywithoutbeingtootightUnderneathyourjacketwearabutton-upshirtinaneutralcolorShoesshouldbeclosed-toeinadarkcolortomatchyoursuitHairshouldbecleanandstyledandmakeupshouldbesubtleandneutral
Business CasualBusinesscasualdressismorerelaxedthanbusinessprofessionalSlacksoraskirtarerequiredbutasuitjacketisnotnecessaryCardigansandblousescanbewornontheirownandcanbemorecolorfulthanthesuggestedbusinessattire
ETIQ
UETT
E
34 College of Business | Career Success Guide
Career Success Center (CSC) Events The Career Success Center holds a variety of events throughout the year to help students with their career search and professional development Check theCSCwebsiteatbusinessoregonstateeducareersformoreinformationaboutthedatesandlocationsofevents
inFormation sessions TheCSCworkswithcompaniesinavarietyofindustriestoholdinformationsessionsEachsessionincludesanin-depthdiscussionaboutthecompanyanddifferentcareerpathsavailableandmayoffertheopportunitytomeetrecruitersorleadersafterward
proFessional development worKshopsProfessionaldevelopmentworkshopsthroughouttheacademicyearfeaturereacutesumeacutewritingcoverlettersjobsearchstrategyLinkedInpersonalbrandingandinterviewingskillsTheseworkshopsareagreatwaytohelpyouprepareforyourcareersearch
Career Fairs and hospitality suite CareerfairsareheldeachtermattheCH2MHILLAlumniCenterTheseeventsallowstudentstomeetandnetworkwithmorethan100companiesandlearnaboutinternshipandjobopportunitiesAfterthefairstheCareerSuccessCenterpartnerswithOSUAthleticstohostahospitalitysuitewhererecruiterscanmeetwithbusinessundergraduatesMBAstudentsandstudent-athletesinamoreinformalatmosphereTheeventissimilartoacocktailreceptionwhereyoucannetworkone-on-one
moCK interviews MockinterviewsprovidestudentsanopportunitytopracticeinterviewingtechniqueswithrealcompaniesandhaveaprofessionalreviewoftheirreacutesumeacuteSomeemployersusemockinterviewstorecruitstudentsandemployersreceivethereacutesumeacutesofallstudentswhoparticipateMockinterviewsareheldoncepertermintheacademicyear
Business roundtaBle (Brt) TheBusinessRoundtablemeetsquarterlyinthePortlandareafornetworkingandapresentationbyOregonStatealumniaboutbusinesstopicsMembersoftheBRTmentorbusinessstudentswhoattendTheseeventsmayalsobeheldinSeattleandCorvallis
Bis meet the Firms night (winter term)ThiseventisacareerfairforBISmajorsStudentsshouldattendtolearnmoreaboutinternshipandjobopportunitieswithvariouscompaniesMeettheFirmsalsogivesstudentsachancetoexpandtheirnetworkandlearnaboutpossiblecareerpaths
FinanCe speed dating (Fall term)Thegoalofthiseventistoinformstudentsenteringthefinanceprogramaboutthevarietyofcareerpathsandopportunitiesavailable
sophomore Boot CampTohelppreparesophomoresfortheirinternshipsearchestheSophomoreBootCampisafulldayofcareerexplorationandsearchpreparationItincludesanetworkingopportunityandlunchwithamotivationalspeakerThedayconcludeswithmini-classesoninternshipsearchpreparationincludingreacutesumeacutescoverletterssocialmediabrandingandinterviewingtechniques
aCCounting meet the FirmsThiseventisacareerfairforaccountingstudentsfeaturingpublicaccountingfirmsprivateindustrycompaniesandgovernmentagenciesthatrecruitaccountingmajorsItisheldduringthesecondweekoffallterm
Integrity |Respect|Responsibility 35
Corporate Partners
College of BusinessCollege of Business Career Success Center102 Austin HallcscbusoregonstateeduPhone 541-737-8957 businessoregonstateeducareers Career Guide
OSU_BIZ_JOBSfacebookcomOSUBIZJOBSBIZ_JOBSOSU OSU_BIZ_JOBS OSU_BIZ_JOBS
integrity
respect
responsibility
September 2014
Integrity |Respect|Responsibility 29
BUSinESS EtiqUEttEWhether you are in an interview responding to an email or talking on the phone it is importanttokeepallcommunicationmdashbothverbalandnon-verbalmdashprofessionalTherelaxed tone and correspondence used with friends is not the same as professional communicationatworkorwithbusinessprofessionalsHerearesometipsmakesureyourcommunicationmeetstheprofessionalstandard
Professional Communication
emailing1 include a clear and brief subject line
YoudonrsquotwanttomaketheotherpersonguesswhatyourmessageisaboutThesubjectlineisoftenthedecidingfactorwhetheremailgetsreadordiscardedMakesureyoursubjectlineisclearconciseanddirect
2 always re-read before sendingMakesureyouproofreadyouremailsbeforesendingthemeliminatinganyerrorsthatyourmessagemaycontainandcheckingthetoneoftheemailYouwanttogiveagoodimpressionwhileclearlycommunicatingtheintentofthemessage
3 use a professional email addressIfyouwanttobetakenseriouslyuseanemailaddressappropriateforthejoborpositionWhatmayseemlikeafunnyaddresstoyouandyourfriendsislikelyinappropriatefortheworkplaceandwillbelookeddownuponbypotentialemployers
ETIQ
UETT
Enon-verBal CommuniCation Youmayhaveperfectedyouranswerstointerviewquestionsbutmuchofthefirstimpressionyoumakewillbebasedonnon-verbalcommunicationy Makeeyecontactwiththeinterviewery Afirmhandshakewillexudeconfidenceandcapabilityy Situpstraightwithfeeteitherflatonthefloororanklescrossedy Leanforwardslightlytoappearinterestedandengagedy Relaxyourshouldersy Smileandnodwhilelisteningy Donrsquotcrossyourarmsy Ifyouneedtodosomethingwithyourhandsinterlockyourfingersandholdthem
looselyinyourlaporholdapenandanotepady Donrsquotfidgetoruseexcessiveaggressivegestures
phone Calls and voiCemail1 identify yourself quickly Youdonrsquot
wanttoleavetheotherpersonguessingwhoitisStateyournameandwhereyouarecallingfromtogivecontextforthephonecall
2 have an appropriate voicemailYourvoicemailshouldbeeasytounderstandandappropriateforallcallersStateyourfullnameandphonenumberwithabriefmessageThismayoftenbesomeonersquosfirstimpressionofyousomakeitprofessional
3 Be preparedHaveanotepadandpenreadyfornotesorphonenumbersyoumightneedtojotdownAlsobereadytoaskquestionstoavoidawkwardsilencesinthecallWhencallingoutmakesureyouusedirectcommunicationsothepointofthecallisquicklyunderstood
4 slow downSinceinterviewersareareunabletoreadyourfacialexpressionsandbodylanguageitisimportanttoslowdownyourvocalratetoallowthemtounderstandexactlywhatyouaresayingYouwillalsosoundmoreconfidentandprofessional
5 practice ending your phone callEndingaphonecallcanbeawkwardsopracticehavingaconcisegoodbyeItissuggestedthatyouthanktheinterviewersfortheirtimeandsummarizeanyactionsyouwilltakeafterthecallTrynottoprolongyourgoodbye
4 mind your mannersRemembertherulesyouweretaughtwhenyouwereyoungersuchassayingpleaseandthankyouUsingthesewordsinyouremailswillmakeyousoundmoreprofessionalandrespectfulAddresseveryoneusingthepropertitlesuchasMrMsorDrAtitleisasignofrespectandshouldbeuseduntilyouareotherwiseinstructed
5 respond in a timely manner Respondingwithin24hoursisconsideredproperetiquetteevenifyoujustreplytoacknowledgetheemailandwillgetbacktothemlaterThisshowsyouhavereadtheemailandarebeingproactive
6 avoid using exclamation points WhenwritingaprofessionalemaildpnotoveruseexclamationmarksandboldedwordsWriteyouremailasifyouwerewritingaformallettertosomeoneanduseexclamatorylanguageandsymbolssparinglyEmoticonsorsmileyfacesareneveracceptableinprofessionalemailsLeavethoseforfriendlycommunicationonFacebookortextmessageswithfriendsandfamily
30 College of Business | Career Success Guide
Networking
tips For networKing suCCess1 play the student cardAlumniandothercontactsaremorelikelytowanttohelpyouwhileyoursquorestillastudentIfyouwantto
pickthebrainofsomeonewhoworksintheindustryorrequestaninformationalinterviewnowisthetimetodoitgrowtheserelationshipswhiletherersquosnopressuresothosecontactswillwanttohelpyouwhenyoutransitiontotheworkworld
2 use your friendsrsquo parents as resourcesTheyrsquovegotdecadesofexperienceandareprobablywillingtosharetheirexpertisewithyoumdashandmaybeeventheircontactsStudentstendtooverlooktheirparentsrsquofriendswhenitcomestonetworkingbutparentsareoftenwellconnectedorknowpeoplewhoareAlsolooktorelativesandfamilyfriends
3 get out of the bubbleYoucangetaheadbynetworkingoffcampusLeveragetheCareerSuccessCenterrsquosoff-campusnetworkingopportunitiesCheckoutconferencesinyourfieldoryourlocalChamberofCommerce
4 use linkedinDonrsquotavoidusingLinkedInuntilaftercollegeUseitnowtotrackthenetworkyoursquorebuildingLinkedInrecentlylaunchednewoptionsforstudentsthatmakeiteasytounderstandthisnetworkThereisevenatooltofindalumnifromyouruniversity
5 use twitter strategicallyWhileLinkedInistheprofessionalsocialnetworkTwittercanbeevenmoreusefulforconnectingwithpeopleyouwanttoknowMakealistofpeopleinyourindustrywhoyoulookuptoandusethenetworkstrategicallytoconnectwiththemLikeLinkedInTwittercanhelpyoutakethesestrategiestothenextlevelbecauseitprovidesanopportunitytokeepintouchwiththenetworkyoursquorebuilding
6 get an internshipThisisthemostobviousoptionbutitcanrsquotbeoverstatedThevalueofaninternshipistremendousbothintermsofskillsandcontactsEmployersoftenhirefull-timeworkersfromtheirinternshippoolwhichmeanshavinganinternshipputsyouaheadofotherjobseekersInadditiontogivingyoureal-lifeexperiencetoputonyourreacutesumeacuteaninternshipputsyouineyesightofpeoplewhoworkinyourfieldofchoiceandtheyaremorelikelytothinkofyouwhenjobopportunitiesarise
ETIQUETTE
OneofthebestwaysoffindingajobistonetworkNetworkingisasuccessfultechniqueinfindingyourfirstinternshiporjoborthroughoutyourentirecareerYoumaynotrealizeitbutyoualready have a network Faculty family and friends may not have a jobforyoubuttheymayknowsomeonewhodoesorhaveusefulinformationaboutacompanyforwhichyouwouldliketoworkNetworkingcanhelpyou
y Learnaboutjobsthatarenotpubliclyadvertised y Learnaboutanemployerrsquoscultureandexpectations y Sharejobleads y Gather information to help you decide if a career is right for you
Integrity |Respect|Responsibility 31
Elevator PitchIfyoursquorelookingforajoboneofthefirsttasksonyourto-dolistshouldbecraftinganidealldquoelevatorpitchrdquoItrsquosthe30-secondspeechthat summarizes who you are what you do and why you are the perfectcandidateYoushouldbeabletogiveyourelevatorpitchatanytimefromajobinterviewtoacocktailpartyconversation
putting together your elevator pitChy Aquickintroduction(namecollegemajor)y Whatareyourcareergoalsy Experience(relevanttoyourgoals)y Whatcanyouoffer(skillsandhowyouwouldbenefitanorganization)
tipsy Keepitshortandsimpley Maintaineyecontacty Haveafirmhandshaketosignalconfidencey Researchthecompanyyoutalkwithy Smilemdashshowyourenthusiasmy Practicepracticepractice
intro
goals
experience
fit
ETIQ
UETT
EImpact Your Future
Complete your reacutesumeacute with a graduate business degree Learn from globally conscious business leaders and renowned faculty Gain career confidence through experiential learning Become part of a distinguished business and alumni community
businessoregonstateedumba 541-737-5510 OSUmBaoregonstateedu
Our Oregon State MBA alumni are leaders thoughtout the stateJoin them
32 College of Business | Career Success Guide
More and more recruiters and employers are using LinkedIntofindandhiretalentMakesureyourLinkedInprofile represents you and sends the right message to yournetworkandpotentialemployers
y Completely fill out your profileandusekeywordssootherscansearchandfindyoueasilyUseaprofessionalorprofessional-qualityheadshotofyoudressedinbusinessattire
y Connect with everyoneConnectwithclassmatesprofessorsfacultypastemployersfamilyfamilyfriendsandmoreYouneverknowhowthoseconnectionswillpayoffFollowcompaniesyouareinterestedinorintheindustriesyouwanttoworkinJoingroupsaswell
y ask for recommendationsTakeadvantageoftheconnectionsyoursquovealreadymadeandaskiftheywillrecommendyouonLinkedIn
y interact with your network SendcommentsoffercongratulationsandldquolikerdquothingssopeopleknowyoursquoreactiveAlsointroducepeopleifyouthinktheyshouldbeconnectedmdashthatmayhelpyouinthefuture
y take advantage of new resources Youcanlistprojectshonorsorganizationsandcoursesyouhavetakensothatyoucanincludeallrelevantexperience
y Find people to network with FindalumniwhoworkinthefieldsandareasyouwanttoworkinReachoutandaskforaninformationalinterview
ETIQUETTE
Integrity |Respect|Responsibility 33
Professional attire is usually classifiedaseitherbusinessprofessionalorbusinesscasualInmostsituationsitisbesttoerr on the side of caution and dressbusinessprofessionalbutbesuretoresearchthecompanyyoursquollbespeakingwithtoknowifsomethingdifferentisexpectedIfyou are interviewing for a creative position in fields such as graphic or apparel design you may have more freedom to dress fashion-forward Researchthecorporatecultureandexpectationsbeforedeciding
Professional Dress
menBusiness professional Formenbusinessprofessionaldressmeansafullsuitbutton-upshirtandtieThesuitshouldbecomprisedofmatchingjacketandslacksThejacketsleevesshouldendatyourwristandthejacketshouldbelongenoughtocoveryourbottomTheshirtshouldbefittedandaplaincoloredorsimplepatternedtieshouldbewornandtiedsoitendsatthecenterofyourbeltShoesshouldbedarkleatherandshouldmatchyourbeltDonotwearacasualbeltwithabusinesssuitDresssocksshouldbeworninacolorthatmatchesthesuitandshouldextendoveryourcalfsoskindoesnotshowwhenyousitdownHairandfacialhairshouldbecleanandwellgroomedJewelryshouldconsistonlyofawatchandsimplerings(suchasaweddingbandorclassring)Removepiercingsandanyotherjewelry
Business CasualBusinesscasualdressincludesslacksorkhakipantsAsuitjacketisnotrequiredbutasportjacketmaybewornDependingonthecompanybusinesscasualmaybeanicebutton-upshirtwithorwithoutatieoralightsweaterApoloshirtissometimesconsideredbusinesscasualWearloafersorleathershoesandalwayswearmatchingsocks(notathleticsocks)Hairandfacialhairshouldbecleanandwell-groomed
womenBusiness professional BusinessprofessionaldressforwomenincludesafullsuitmdashajacketwitheitherslacksoramatchingskirtAskirtshouldbenohigherthananinchaboveyourkneeOverallthesuitshouldbetailoredtoyourbodywithoutbeingtootightUnderneathyourjacketwearabutton-upshirtinaneutralcolorShoesshouldbeclosed-toeinadarkcolortomatchyoursuitHairshouldbecleanandstyledandmakeupshouldbesubtleandneutral
Business CasualBusinesscasualdressismorerelaxedthanbusinessprofessionalSlacksoraskirtarerequiredbutasuitjacketisnotnecessaryCardigansandblousescanbewornontheirownandcanbemorecolorfulthanthesuggestedbusinessattire
ETIQ
UETT
E
34 College of Business | Career Success Guide
Career Success Center (CSC) Events The Career Success Center holds a variety of events throughout the year to help students with their career search and professional development Check theCSCwebsiteatbusinessoregonstateeducareersformoreinformationaboutthedatesandlocationsofevents
inFormation sessions TheCSCworkswithcompaniesinavarietyofindustriestoholdinformationsessionsEachsessionincludesanin-depthdiscussionaboutthecompanyanddifferentcareerpathsavailableandmayoffertheopportunitytomeetrecruitersorleadersafterward
proFessional development worKshopsProfessionaldevelopmentworkshopsthroughouttheacademicyearfeaturereacutesumeacutewritingcoverlettersjobsearchstrategyLinkedInpersonalbrandingandinterviewingskillsTheseworkshopsareagreatwaytohelpyouprepareforyourcareersearch
Career Fairs and hospitality suite CareerfairsareheldeachtermattheCH2MHILLAlumniCenterTheseeventsallowstudentstomeetandnetworkwithmorethan100companiesandlearnaboutinternshipandjobopportunitiesAfterthefairstheCareerSuccessCenterpartnerswithOSUAthleticstohostahospitalitysuitewhererecruiterscanmeetwithbusinessundergraduatesMBAstudentsandstudent-athletesinamoreinformalatmosphereTheeventissimilartoacocktailreceptionwhereyoucannetworkone-on-one
moCK interviews MockinterviewsprovidestudentsanopportunitytopracticeinterviewingtechniqueswithrealcompaniesandhaveaprofessionalreviewoftheirreacutesumeacuteSomeemployersusemockinterviewstorecruitstudentsandemployersreceivethereacutesumeacutesofallstudentswhoparticipateMockinterviewsareheldoncepertermintheacademicyear
Business roundtaBle (Brt) TheBusinessRoundtablemeetsquarterlyinthePortlandareafornetworkingandapresentationbyOregonStatealumniaboutbusinesstopicsMembersoftheBRTmentorbusinessstudentswhoattendTheseeventsmayalsobeheldinSeattleandCorvallis
Bis meet the Firms night (winter term)ThiseventisacareerfairforBISmajorsStudentsshouldattendtolearnmoreaboutinternshipandjobopportunitieswithvariouscompaniesMeettheFirmsalsogivesstudentsachancetoexpandtheirnetworkandlearnaboutpossiblecareerpaths
FinanCe speed dating (Fall term)Thegoalofthiseventistoinformstudentsenteringthefinanceprogramaboutthevarietyofcareerpathsandopportunitiesavailable
sophomore Boot CampTohelppreparesophomoresfortheirinternshipsearchestheSophomoreBootCampisafulldayofcareerexplorationandsearchpreparationItincludesanetworkingopportunityandlunchwithamotivationalspeakerThedayconcludeswithmini-classesoninternshipsearchpreparationincludingreacutesumeacutescoverletterssocialmediabrandingandinterviewingtechniques
aCCounting meet the FirmsThiseventisacareerfairforaccountingstudentsfeaturingpublicaccountingfirmsprivateindustrycompaniesandgovernmentagenciesthatrecruitaccountingmajorsItisheldduringthesecondweekoffallterm
Integrity |Respect|Responsibility 35
Corporate Partners
College of BusinessCollege of Business Career Success Center102 Austin HallcscbusoregonstateeduPhone 541-737-8957 businessoregonstateeducareers Career Guide
OSU_BIZ_JOBSfacebookcomOSUBIZJOBSBIZ_JOBSOSU OSU_BIZ_JOBS OSU_BIZ_JOBS
integrity
respect
responsibility
September 2014
30 College of Business | Career Success Guide
Networking
tips For networKing suCCess1 play the student cardAlumniandothercontactsaremorelikelytowanttohelpyouwhileyoursquorestillastudentIfyouwantto
pickthebrainofsomeonewhoworksintheindustryorrequestaninformationalinterviewnowisthetimetodoitgrowtheserelationshipswhiletherersquosnopressuresothosecontactswillwanttohelpyouwhenyoutransitiontotheworkworld
2 use your friendsrsquo parents as resourcesTheyrsquovegotdecadesofexperienceandareprobablywillingtosharetheirexpertisewithyoumdashandmaybeeventheircontactsStudentstendtooverlooktheirparentsrsquofriendswhenitcomestonetworkingbutparentsareoftenwellconnectedorknowpeoplewhoareAlsolooktorelativesandfamilyfriends
3 get out of the bubbleYoucangetaheadbynetworkingoffcampusLeveragetheCareerSuccessCenterrsquosoff-campusnetworkingopportunitiesCheckoutconferencesinyourfieldoryourlocalChamberofCommerce
4 use linkedinDonrsquotavoidusingLinkedInuntilaftercollegeUseitnowtotrackthenetworkyoursquorebuildingLinkedInrecentlylaunchednewoptionsforstudentsthatmakeiteasytounderstandthisnetworkThereisevenatooltofindalumnifromyouruniversity
5 use twitter strategicallyWhileLinkedInistheprofessionalsocialnetworkTwittercanbeevenmoreusefulforconnectingwithpeopleyouwanttoknowMakealistofpeopleinyourindustrywhoyoulookuptoandusethenetworkstrategicallytoconnectwiththemLikeLinkedInTwittercanhelpyoutakethesestrategiestothenextlevelbecauseitprovidesanopportunitytokeepintouchwiththenetworkyoursquorebuilding
6 get an internshipThisisthemostobviousoptionbutitcanrsquotbeoverstatedThevalueofaninternshipistremendousbothintermsofskillsandcontactsEmployersoftenhirefull-timeworkersfromtheirinternshippoolwhichmeanshavinganinternshipputsyouaheadofotherjobseekersInadditiontogivingyoureal-lifeexperiencetoputonyourreacutesumeacuteaninternshipputsyouineyesightofpeoplewhoworkinyourfieldofchoiceandtheyaremorelikelytothinkofyouwhenjobopportunitiesarise
ETIQUETTE
OneofthebestwaysoffindingajobistonetworkNetworkingisasuccessfultechniqueinfindingyourfirstinternshiporjoborthroughoutyourentirecareerYoumaynotrealizeitbutyoualready have a network Faculty family and friends may not have a jobforyoubuttheymayknowsomeonewhodoesorhaveusefulinformationaboutacompanyforwhichyouwouldliketoworkNetworkingcanhelpyou
y Learnaboutjobsthatarenotpubliclyadvertised y Learnaboutanemployerrsquoscultureandexpectations y Sharejobleads y Gather information to help you decide if a career is right for you
Integrity |Respect|Responsibility 31
Elevator PitchIfyoursquorelookingforajoboneofthefirsttasksonyourto-dolistshouldbecraftinganidealldquoelevatorpitchrdquoItrsquosthe30-secondspeechthat summarizes who you are what you do and why you are the perfectcandidateYoushouldbeabletogiveyourelevatorpitchatanytimefromajobinterviewtoacocktailpartyconversation
putting together your elevator pitChy Aquickintroduction(namecollegemajor)y Whatareyourcareergoalsy Experience(relevanttoyourgoals)y Whatcanyouoffer(skillsandhowyouwouldbenefitanorganization)
tipsy Keepitshortandsimpley Maintaineyecontacty Haveafirmhandshaketosignalconfidencey Researchthecompanyyoutalkwithy Smilemdashshowyourenthusiasmy Practicepracticepractice
intro
goals
experience
fit
ETIQ
UETT
EImpact Your Future
Complete your reacutesumeacute with a graduate business degree Learn from globally conscious business leaders and renowned faculty Gain career confidence through experiential learning Become part of a distinguished business and alumni community
businessoregonstateedumba 541-737-5510 OSUmBaoregonstateedu
Our Oregon State MBA alumni are leaders thoughtout the stateJoin them
32 College of Business | Career Success Guide
More and more recruiters and employers are using LinkedIntofindandhiretalentMakesureyourLinkedInprofile represents you and sends the right message to yournetworkandpotentialemployers
y Completely fill out your profileandusekeywordssootherscansearchandfindyoueasilyUseaprofessionalorprofessional-qualityheadshotofyoudressedinbusinessattire
y Connect with everyoneConnectwithclassmatesprofessorsfacultypastemployersfamilyfamilyfriendsandmoreYouneverknowhowthoseconnectionswillpayoffFollowcompaniesyouareinterestedinorintheindustriesyouwanttoworkinJoingroupsaswell
y ask for recommendationsTakeadvantageoftheconnectionsyoursquovealreadymadeandaskiftheywillrecommendyouonLinkedIn
y interact with your network SendcommentsoffercongratulationsandldquolikerdquothingssopeopleknowyoursquoreactiveAlsointroducepeopleifyouthinktheyshouldbeconnectedmdashthatmayhelpyouinthefuture
y take advantage of new resources Youcanlistprojectshonorsorganizationsandcoursesyouhavetakensothatyoucanincludeallrelevantexperience
y Find people to network with FindalumniwhoworkinthefieldsandareasyouwanttoworkinReachoutandaskforaninformationalinterview
ETIQUETTE
Integrity |Respect|Responsibility 33
Professional attire is usually classifiedaseitherbusinessprofessionalorbusinesscasualInmostsituationsitisbesttoerr on the side of caution and dressbusinessprofessionalbutbesuretoresearchthecompanyyoursquollbespeakingwithtoknowifsomethingdifferentisexpectedIfyou are interviewing for a creative position in fields such as graphic or apparel design you may have more freedom to dress fashion-forward Researchthecorporatecultureandexpectationsbeforedeciding
Professional Dress
menBusiness professional Formenbusinessprofessionaldressmeansafullsuitbutton-upshirtandtieThesuitshouldbecomprisedofmatchingjacketandslacksThejacketsleevesshouldendatyourwristandthejacketshouldbelongenoughtocoveryourbottomTheshirtshouldbefittedandaplaincoloredorsimplepatternedtieshouldbewornandtiedsoitendsatthecenterofyourbeltShoesshouldbedarkleatherandshouldmatchyourbeltDonotwearacasualbeltwithabusinesssuitDresssocksshouldbeworninacolorthatmatchesthesuitandshouldextendoveryourcalfsoskindoesnotshowwhenyousitdownHairandfacialhairshouldbecleanandwellgroomedJewelryshouldconsistonlyofawatchandsimplerings(suchasaweddingbandorclassring)Removepiercingsandanyotherjewelry
Business CasualBusinesscasualdressincludesslacksorkhakipantsAsuitjacketisnotrequiredbutasportjacketmaybewornDependingonthecompanybusinesscasualmaybeanicebutton-upshirtwithorwithoutatieoralightsweaterApoloshirtissometimesconsideredbusinesscasualWearloafersorleathershoesandalwayswearmatchingsocks(notathleticsocks)Hairandfacialhairshouldbecleanandwell-groomed
womenBusiness professional BusinessprofessionaldressforwomenincludesafullsuitmdashajacketwitheitherslacksoramatchingskirtAskirtshouldbenohigherthananinchaboveyourkneeOverallthesuitshouldbetailoredtoyourbodywithoutbeingtootightUnderneathyourjacketwearabutton-upshirtinaneutralcolorShoesshouldbeclosed-toeinadarkcolortomatchyoursuitHairshouldbecleanandstyledandmakeupshouldbesubtleandneutral
Business CasualBusinesscasualdressismorerelaxedthanbusinessprofessionalSlacksoraskirtarerequiredbutasuitjacketisnotnecessaryCardigansandblousescanbewornontheirownandcanbemorecolorfulthanthesuggestedbusinessattire
ETIQ
UETT
E
34 College of Business | Career Success Guide
Career Success Center (CSC) Events The Career Success Center holds a variety of events throughout the year to help students with their career search and professional development Check theCSCwebsiteatbusinessoregonstateeducareersformoreinformationaboutthedatesandlocationsofevents
inFormation sessions TheCSCworkswithcompaniesinavarietyofindustriestoholdinformationsessionsEachsessionincludesanin-depthdiscussionaboutthecompanyanddifferentcareerpathsavailableandmayoffertheopportunitytomeetrecruitersorleadersafterward
proFessional development worKshopsProfessionaldevelopmentworkshopsthroughouttheacademicyearfeaturereacutesumeacutewritingcoverlettersjobsearchstrategyLinkedInpersonalbrandingandinterviewingskillsTheseworkshopsareagreatwaytohelpyouprepareforyourcareersearch
Career Fairs and hospitality suite CareerfairsareheldeachtermattheCH2MHILLAlumniCenterTheseeventsallowstudentstomeetandnetworkwithmorethan100companiesandlearnaboutinternshipandjobopportunitiesAfterthefairstheCareerSuccessCenterpartnerswithOSUAthleticstohostahospitalitysuitewhererecruiterscanmeetwithbusinessundergraduatesMBAstudentsandstudent-athletesinamoreinformalatmosphereTheeventissimilartoacocktailreceptionwhereyoucannetworkone-on-one
moCK interviews MockinterviewsprovidestudentsanopportunitytopracticeinterviewingtechniqueswithrealcompaniesandhaveaprofessionalreviewoftheirreacutesumeacuteSomeemployersusemockinterviewstorecruitstudentsandemployersreceivethereacutesumeacutesofallstudentswhoparticipateMockinterviewsareheldoncepertermintheacademicyear
Business roundtaBle (Brt) TheBusinessRoundtablemeetsquarterlyinthePortlandareafornetworkingandapresentationbyOregonStatealumniaboutbusinesstopicsMembersoftheBRTmentorbusinessstudentswhoattendTheseeventsmayalsobeheldinSeattleandCorvallis
Bis meet the Firms night (winter term)ThiseventisacareerfairforBISmajorsStudentsshouldattendtolearnmoreaboutinternshipandjobopportunitieswithvariouscompaniesMeettheFirmsalsogivesstudentsachancetoexpandtheirnetworkandlearnaboutpossiblecareerpaths
FinanCe speed dating (Fall term)Thegoalofthiseventistoinformstudentsenteringthefinanceprogramaboutthevarietyofcareerpathsandopportunitiesavailable
sophomore Boot CampTohelppreparesophomoresfortheirinternshipsearchestheSophomoreBootCampisafulldayofcareerexplorationandsearchpreparationItincludesanetworkingopportunityandlunchwithamotivationalspeakerThedayconcludeswithmini-classesoninternshipsearchpreparationincludingreacutesumeacutescoverletterssocialmediabrandingandinterviewingtechniques
aCCounting meet the FirmsThiseventisacareerfairforaccountingstudentsfeaturingpublicaccountingfirmsprivateindustrycompaniesandgovernmentagenciesthatrecruitaccountingmajorsItisheldduringthesecondweekoffallterm
Integrity |Respect|Responsibility 35
Corporate Partners
College of BusinessCollege of Business Career Success Center102 Austin HallcscbusoregonstateeduPhone 541-737-8957 businessoregonstateeducareers Career Guide
OSU_BIZ_JOBSfacebookcomOSUBIZJOBSBIZ_JOBSOSU OSU_BIZ_JOBS OSU_BIZ_JOBS
integrity
respect
responsibility
September 2014
Integrity |Respect|Responsibility 31
Elevator PitchIfyoursquorelookingforajoboneofthefirsttasksonyourto-dolistshouldbecraftinganidealldquoelevatorpitchrdquoItrsquosthe30-secondspeechthat summarizes who you are what you do and why you are the perfectcandidateYoushouldbeabletogiveyourelevatorpitchatanytimefromajobinterviewtoacocktailpartyconversation
putting together your elevator pitChy Aquickintroduction(namecollegemajor)y Whatareyourcareergoalsy Experience(relevanttoyourgoals)y Whatcanyouoffer(skillsandhowyouwouldbenefitanorganization)
tipsy Keepitshortandsimpley Maintaineyecontacty Haveafirmhandshaketosignalconfidencey Researchthecompanyyoutalkwithy Smilemdashshowyourenthusiasmy Practicepracticepractice
intro
goals
experience
fit
ETIQ
UETT
EImpact Your Future
Complete your reacutesumeacute with a graduate business degree Learn from globally conscious business leaders and renowned faculty Gain career confidence through experiential learning Become part of a distinguished business and alumni community
businessoregonstateedumba 541-737-5510 OSUmBaoregonstateedu
Our Oregon State MBA alumni are leaders thoughtout the stateJoin them
32 College of Business | Career Success Guide
More and more recruiters and employers are using LinkedIntofindandhiretalentMakesureyourLinkedInprofile represents you and sends the right message to yournetworkandpotentialemployers
y Completely fill out your profileandusekeywordssootherscansearchandfindyoueasilyUseaprofessionalorprofessional-qualityheadshotofyoudressedinbusinessattire
y Connect with everyoneConnectwithclassmatesprofessorsfacultypastemployersfamilyfamilyfriendsandmoreYouneverknowhowthoseconnectionswillpayoffFollowcompaniesyouareinterestedinorintheindustriesyouwanttoworkinJoingroupsaswell
y ask for recommendationsTakeadvantageoftheconnectionsyoursquovealreadymadeandaskiftheywillrecommendyouonLinkedIn
y interact with your network SendcommentsoffercongratulationsandldquolikerdquothingssopeopleknowyoursquoreactiveAlsointroducepeopleifyouthinktheyshouldbeconnectedmdashthatmayhelpyouinthefuture
y take advantage of new resources Youcanlistprojectshonorsorganizationsandcoursesyouhavetakensothatyoucanincludeallrelevantexperience
y Find people to network with FindalumniwhoworkinthefieldsandareasyouwanttoworkinReachoutandaskforaninformationalinterview
ETIQUETTE
Integrity |Respect|Responsibility 33
Professional attire is usually classifiedaseitherbusinessprofessionalorbusinesscasualInmostsituationsitisbesttoerr on the side of caution and dressbusinessprofessionalbutbesuretoresearchthecompanyyoursquollbespeakingwithtoknowifsomethingdifferentisexpectedIfyou are interviewing for a creative position in fields such as graphic or apparel design you may have more freedom to dress fashion-forward Researchthecorporatecultureandexpectationsbeforedeciding
Professional Dress
menBusiness professional Formenbusinessprofessionaldressmeansafullsuitbutton-upshirtandtieThesuitshouldbecomprisedofmatchingjacketandslacksThejacketsleevesshouldendatyourwristandthejacketshouldbelongenoughtocoveryourbottomTheshirtshouldbefittedandaplaincoloredorsimplepatternedtieshouldbewornandtiedsoitendsatthecenterofyourbeltShoesshouldbedarkleatherandshouldmatchyourbeltDonotwearacasualbeltwithabusinesssuitDresssocksshouldbeworninacolorthatmatchesthesuitandshouldextendoveryourcalfsoskindoesnotshowwhenyousitdownHairandfacialhairshouldbecleanandwellgroomedJewelryshouldconsistonlyofawatchandsimplerings(suchasaweddingbandorclassring)Removepiercingsandanyotherjewelry
Business CasualBusinesscasualdressincludesslacksorkhakipantsAsuitjacketisnotrequiredbutasportjacketmaybewornDependingonthecompanybusinesscasualmaybeanicebutton-upshirtwithorwithoutatieoralightsweaterApoloshirtissometimesconsideredbusinesscasualWearloafersorleathershoesandalwayswearmatchingsocks(notathleticsocks)Hairandfacialhairshouldbecleanandwell-groomed
womenBusiness professional BusinessprofessionaldressforwomenincludesafullsuitmdashajacketwitheitherslacksoramatchingskirtAskirtshouldbenohigherthananinchaboveyourkneeOverallthesuitshouldbetailoredtoyourbodywithoutbeingtootightUnderneathyourjacketwearabutton-upshirtinaneutralcolorShoesshouldbeclosed-toeinadarkcolortomatchyoursuitHairshouldbecleanandstyledandmakeupshouldbesubtleandneutral
Business CasualBusinesscasualdressismorerelaxedthanbusinessprofessionalSlacksoraskirtarerequiredbutasuitjacketisnotnecessaryCardigansandblousescanbewornontheirownandcanbemorecolorfulthanthesuggestedbusinessattire
ETIQ
UETT
E
34 College of Business | Career Success Guide
Career Success Center (CSC) Events The Career Success Center holds a variety of events throughout the year to help students with their career search and professional development Check theCSCwebsiteatbusinessoregonstateeducareersformoreinformationaboutthedatesandlocationsofevents
inFormation sessions TheCSCworkswithcompaniesinavarietyofindustriestoholdinformationsessionsEachsessionincludesanin-depthdiscussionaboutthecompanyanddifferentcareerpathsavailableandmayoffertheopportunitytomeetrecruitersorleadersafterward
proFessional development worKshopsProfessionaldevelopmentworkshopsthroughouttheacademicyearfeaturereacutesumeacutewritingcoverlettersjobsearchstrategyLinkedInpersonalbrandingandinterviewingskillsTheseworkshopsareagreatwaytohelpyouprepareforyourcareersearch
Career Fairs and hospitality suite CareerfairsareheldeachtermattheCH2MHILLAlumniCenterTheseeventsallowstudentstomeetandnetworkwithmorethan100companiesandlearnaboutinternshipandjobopportunitiesAfterthefairstheCareerSuccessCenterpartnerswithOSUAthleticstohostahospitalitysuitewhererecruiterscanmeetwithbusinessundergraduatesMBAstudentsandstudent-athletesinamoreinformalatmosphereTheeventissimilartoacocktailreceptionwhereyoucannetworkone-on-one
moCK interviews MockinterviewsprovidestudentsanopportunitytopracticeinterviewingtechniqueswithrealcompaniesandhaveaprofessionalreviewoftheirreacutesumeacuteSomeemployersusemockinterviewstorecruitstudentsandemployersreceivethereacutesumeacutesofallstudentswhoparticipateMockinterviewsareheldoncepertermintheacademicyear
Business roundtaBle (Brt) TheBusinessRoundtablemeetsquarterlyinthePortlandareafornetworkingandapresentationbyOregonStatealumniaboutbusinesstopicsMembersoftheBRTmentorbusinessstudentswhoattendTheseeventsmayalsobeheldinSeattleandCorvallis
Bis meet the Firms night (winter term)ThiseventisacareerfairforBISmajorsStudentsshouldattendtolearnmoreaboutinternshipandjobopportunitieswithvariouscompaniesMeettheFirmsalsogivesstudentsachancetoexpandtheirnetworkandlearnaboutpossiblecareerpaths
FinanCe speed dating (Fall term)Thegoalofthiseventistoinformstudentsenteringthefinanceprogramaboutthevarietyofcareerpathsandopportunitiesavailable
sophomore Boot CampTohelppreparesophomoresfortheirinternshipsearchestheSophomoreBootCampisafulldayofcareerexplorationandsearchpreparationItincludesanetworkingopportunityandlunchwithamotivationalspeakerThedayconcludeswithmini-classesoninternshipsearchpreparationincludingreacutesumeacutescoverletterssocialmediabrandingandinterviewingtechniques
aCCounting meet the FirmsThiseventisacareerfairforaccountingstudentsfeaturingpublicaccountingfirmsprivateindustrycompaniesandgovernmentagenciesthatrecruitaccountingmajorsItisheldduringthesecondweekoffallterm
Integrity |Respect|Responsibility 35
Corporate Partners
College of BusinessCollege of Business Career Success Center102 Austin HallcscbusoregonstateeduPhone 541-737-8957 businessoregonstateeducareers Career Guide
OSU_BIZ_JOBSfacebookcomOSUBIZJOBSBIZ_JOBSOSU OSU_BIZ_JOBS OSU_BIZ_JOBS
integrity
respect
responsibility
September 2014
32 College of Business | Career Success Guide
More and more recruiters and employers are using LinkedIntofindandhiretalentMakesureyourLinkedInprofile represents you and sends the right message to yournetworkandpotentialemployers
y Completely fill out your profileandusekeywordssootherscansearchandfindyoueasilyUseaprofessionalorprofessional-qualityheadshotofyoudressedinbusinessattire
y Connect with everyoneConnectwithclassmatesprofessorsfacultypastemployersfamilyfamilyfriendsandmoreYouneverknowhowthoseconnectionswillpayoffFollowcompaniesyouareinterestedinorintheindustriesyouwanttoworkinJoingroupsaswell
y ask for recommendationsTakeadvantageoftheconnectionsyoursquovealreadymadeandaskiftheywillrecommendyouonLinkedIn
y interact with your network SendcommentsoffercongratulationsandldquolikerdquothingssopeopleknowyoursquoreactiveAlsointroducepeopleifyouthinktheyshouldbeconnectedmdashthatmayhelpyouinthefuture
y take advantage of new resources Youcanlistprojectshonorsorganizationsandcoursesyouhavetakensothatyoucanincludeallrelevantexperience
y Find people to network with FindalumniwhoworkinthefieldsandareasyouwanttoworkinReachoutandaskforaninformationalinterview
ETIQUETTE
Integrity |Respect|Responsibility 33
Professional attire is usually classifiedaseitherbusinessprofessionalorbusinesscasualInmostsituationsitisbesttoerr on the side of caution and dressbusinessprofessionalbutbesuretoresearchthecompanyyoursquollbespeakingwithtoknowifsomethingdifferentisexpectedIfyou are interviewing for a creative position in fields such as graphic or apparel design you may have more freedom to dress fashion-forward Researchthecorporatecultureandexpectationsbeforedeciding
Professional Dress
menBusiness professional Formenbusinessprofessionaldressmeansafullsuitbutton-upshirtandtieThesuitshouldbecomprisedofmatchingjacketandslacksThejacketsleevesshouldendatyourwristandthejacketshouldbelongenoughtocoveryourbottomTheshirtshouldbefittedandaplaincoloredorsimplepatternedtieshouldbewornandtiedsoitendsatthecenterofyourbeltShoesshouldbedarkleatherandshouldmatchyourbeltDonotwearacasualbeltwithabusinesssuitDresssocksshouldbeworninacolorthatmatchesthesuitandshouldextendoveryourcalfsoskindoesnotshowwhenyousitdownHairandfacialhairshouldbecleanandwellgroomedJewelryshouldconsistonlyofawatchandsimplerings(suchasaweddingbandorclassring)Removepiercingsandanyotherjewelry
Business CasualBusinesscasualdressincludesslacksorkhakipantsAsuitjacketisnotrequiredbutasportjacketmaybewornDependingonthecompanybusinesscasualmaybeanicebutton-upshirtwithorwithoutatieoralightsweaterApoloshirtissometimesconsideredbusinesscasualWearloafersorleathershoesandalwayswearmatchingsocks(notathleticsocks)Hairandfacialhairshouldbecleanandwell-groomed
womenBusiness professional BusinessprofessionaldressforwomenincludesafullsuitmdashajacketwitheitherslacksoramatchingskirtAskirtshouldbenohigherthananinchaboveyourkneeOverallthesuitshouldbetailoredtoyourbodywithoutbeingtootightUnderneathyourjacketwearabutton-upshirtinaneutralcolorShoesshouldbeclosed-toeinadarkcolortomatchyoursuitHairshouldbecleanandstyledandmakeupshouldbesubtleandneutral
Business CasualBusinesscasualdressismorerelaxedthanbusinessprofessionalSlacksoraskirtarerequiredbutasuitjacketisnotnecessaryCardigansandblousescanbewornontheirownandcanbemorecolorfulthanthesuggestedbusinessattire
ETIQ
UETT
E
34 College of Business | Career Success Guide
Career Success Center (CSC) Events The Career Success Center holds a variety of events throughout the year to help students with their career search and professional development Check theCSCwebsiteatbusinessoregonstateeducareersformoreinformationaboutthedatesandlocationsofevents
inFormation sessions TheCSCworkswithcompaniesinavarietyofindustriestoholdinformationsessionsEachsessionincludesanin-depthdiscussionaboutthecompanyanddifferentcareerpathsavailableandmayoffertheopportunitytomeetrecruitersorleadersafterward
proFessional development worKshopsProfessionaldevelopmentworkshopsthroughouttheacademicyearfeaturereacutesumeacutewritingcoverlettersjobsearchstrategyLinkedInpersonalbrandingandinterviewingskillsTheseworkshopsareagreatwaytohelpyouprepareforyourcareersearch
Career Fairs and hospitality suite CareerfairsareheldeachtermattheCH2MHILLAlumniCenterTheseeventsallowstudentstomeetandnetworkwithmorethan100companiesandlearnaboutinternshipandjobopportunitiesAfterthefairstheCareerSuccessCenterpartnerswithOSUAthleticstohostahospitalitysuitewhererecruiterscanmeetwithbusinessundergraduatesMBAstudentsandstudent-athletesinamoreinformalatmosphereTheeventissimilartoacocktailreceptionwhereyoucannetworkone-on-one
moCK interviews MockinterviewsprovidestudentsanopportunitytopracticeinterviewingtechniqueswithrealcompaniesandhaveaprofessionalreviewoftheirreacutesumeacuteSomeemployersusemockinterviewstorecruitstudentsandemployersreceivethereacutesumeacutesofallstudentswhoparticipateMockinterviewsareheldoncepertermintheacademicyear
Business roundtaBle (Brt) TheBusinessRoundtablemeetsquarterlyinthePortlandareafornetworkingandapresentationbyOregonStatealumniaboutbusinesstopicsMembersoftheBRTmentorbusinessstudentswhoattendTheseeventsmayalsobeheldinSeattleandCorvallis
Bis meet the Firms night (winter term)ThiseventisacareerfairforBISmajorsStudentsshouldattendtolearnmoreaboutinternshipandjobopportunitieswithvariouscompaniesMeettheFirmsalsogivesstudentsachancetoexpandtheirnetworkandlearnaboutpossiblecareerpaths
FinanCe speed dating (Fall term)Thegoalofthiseventistoinformstudentsenteringthefinanceprogramaboutthevarietyofcareerpathsandopportunitiesavailable
sophomore Boot CampTohelppreparesophomoresfortheirinternshipsearchestheSophomoreBootCampisafulldayofcareerexplorationandsearchpreparationItincludesanetworkingopportunityandlunchwithamotivationalspeakerThedayconcludeswithmini-classesoninternshipsearchpreparationincludingreacutesumeacutescoverletterssocialmediabrandingandinterviewingtechniques
aCCounting meet the FirmsThiseventisacareerfairforaccountingstudentsfeaturingpublicaccountingfirmsprivateindustrycompaniesandgovernmentagenciesthatrecruitaccountingmajorsItisheldduringthesecondweekoffallterm
Integrity |Respect|Responsibility 35
Corporate Partners
College of BusinessCollege of Business Career Success Center102 Austin HallcscbusoregonstateeduPhone 541-737-8957 businessoregonstateeducareers Career Guide
OSU_BIZ_JOBSfacebookcomOSUBIZJOBSBIZ_JOBSOSU OSU_BIZ_JOBS OSU_BIZ_JOBS
integrity
respect
responsibility
September 2014
Integrity |Respect|Responsibility 33
Professional attire is usually classifiedaseitherbusinessprofessionalorbusinesscasualInmostsituationsitisbesttoerr on the side of caution and dressbusinessprofessionalbutbesuretoresearchthecompanyyoursquollbespeakingwithtoknowifsomethingdifferentisexpectedIfyou are interviewing for a creative position in fields such as graphic or apparel design you may have more freedom to dress fashion-forward Researchthecorporatecultureandexpectationsbeforedeciding
Professional Dress
menBusiness professional Formenbusinessprofessionaldressmeansafullsuitbutton-upshirtandtieThesuitshouldbecomprisedofmatchingjacketandslacksThejacketsleevesshouldendatyourwristandthejacketshouldbelongenoughtocoveryourbottomTheshirtshouldbefittedandaplaincoloredorsimplepatternedtieshouldbewornandtiedsoitendsatthecenterofyourbeltShoesshouldbedarkleatherandshouldmatchyourbeltDonotwearacasualbeltwithabusinesssuitDresssocksshouldbeworninacolorthatmatchesthesuitandshouldextendoveryourcalfsoskindoesnotshowwhenyousitdownHairandfacialhairshouldbecleanandwellgroomedJewelryshouldconsistonlyofawatchandsimplerings(suchasaweddingbandorclassring)Removepiercingsandanyotherjewelry
Business CasualBusinesscasualdressincludesslacksorkhakipantsAsuitjacketisnotrequiredbutasportjacketmaybewornDependingonthecompanybusinesscasualmaybeanicebutton-upshirtwithorwithoutatieoralightsweaterApoloshirtissometimesconsideredbusinesscasualWearloafersorleathershoesandalwayswearmatchingsocks(notathleticsocks)Hairandfacialhairshouldbecleanandwell-groomed
womenBusiness professional BusinessprofessionaldressforwomenincludesafullsuitmdashajacketwitheitherslacksoramatchingskirtAskirtshouldbenohigherthananinchaboveyourkneeOverallthesuitshouldbetailoredtoyourbodywithoutbeingtootightUnderneathyourjacketwearabutton-upshirtinaneutralcolorShoesshouldbeclosed-toeinadarkcolortomatchyoursuitHairshouldbecleanandstyledandmakeupshouldbesubtleandneutral
Business CasualBusinesscasualdressismorerelaxedthanbusinessprofessionalSlacksoraskirtarerequiredbutasuitjacketisnotnecessaryCardigansandblousescanbewornontheirownandcanbemorecolorfulthanthesuggestedbusinessattire
ETIQ
UETT
E
34 College of Business | Career Success Guide
Career Success Center (CSC) Events The Career Success Center holds a variety of events throughout the year to help students with their career search and professional development Check theCSCwebsiteatbusinessoregonstateeducareersformoreinformationaboutthedatesandlocationsofevents
inFormation sessions TheCSCworkswithcompaniesinavarietyofindustriestoholdinformationsessionsEachsessionincludesanin-depthdiscussionaboutthecompanyanddifferentcareerpathsavailableandmayoffertheopportunitytomeetrecruitersorleadersafterward
proFessional development worKshopsProfessionaldevelopmentworkshopsthroughouttheacademicyearfeaturereacutesumeacutewritingcoverlettersjobsearchstrategyLinkedInpersonalbrandingandinterviewingskillsTheseworkshopsareagreatwaytohelpyouprepareforyourcareersearch
Career Fairs and hospitality suite CareerfairsareheldeachtermattheCH2MHILLAlumniCenterTheseeventsallowstudentstomeetandnetworkwithmorethan100companiesandlearnaboutinternshipandjobopportunitiesAfterthefairstheCareerSuccessCenterpartnerswithOSUAthleticstohostahospitalitysuitewhererecruiterscanmeetwithbusinessundergraduatesMBAstudentsandstudent-athletesinamoreinformalatmosphereTheeventissimilartoacocktailreceptionwhereyoucannetworkone-on-one
moCK interviews MockinterviewsprovidestudentsanopportunitytopracticeinterviewingtechniqueswithrealcompaniesandhaveaprofessionalreviewoftheirreacutesumeacuteSomeemployersusemockinterviewstorecruitstudentsandemployersreceivethereacutesumeacutesofallstudentswhoparticipateMockinterviewsareheldoncepertermintheacademicyear
Business roundtaBle (Brt) TheBusinessRoundtablemeetsquarterlyinthePortlandareafornetworkingandapresentationbyOregonStatealumniaboutbusinesstopicsMembersoftheBRTmentorbusinessstudentswhoattendTheseeventsmayalsobeheldinSeattleandCorvallis
Bis meet the Firms night (winter term)ThiseventisacareerfairforBISmajorsStudentsshouldattendtolearnmoreaboutinternshipandjobopportunitieswithvariouscompaniesMeettheFirmsalsogivesstudentsachancetoexpandtheirnetworkandlearnaboutpossiblecareerpaths
FinanCe speed dating (Fall term)Thegoalofthiseventistoinformstudentsenteringthefinanceprogramaboutthevarietyofcareerpathsandopportunitiesavailable
sophomore Boot CampTohelppreparesophomoresfortheirinternshipsearchestheSophomoreBootCampisafulldayofcareerexplorationandsearchpreparationItincludesanetworkingopportunityandlunchwithamotivationalspeakerThedayconcludeswithmini-classesoninternshipsearchpreparationincludingreacutesumeacutescoverletterssocialmediabrandingandinterviewingtechniques
aCCounting meet the FirmsThiseventisacareerfairforaccountingstudentsfeaturingpublicaccountingfirmsprivateindustrycompaniesandgovernmentagenciesthatrecruitaccountingmajorsItisheldduringthesecondweekoffallterm
Integrity |Respect|Responsibility 35
Corporate Partners
College of BusinessCollege of Business Career Success Center102 Austin HallcscbusoregonstateeduPhone 541-737-8957 businessoregonstateeducareers Career Guide
OSU_BIZ_JOBSfacebookcomOSUBIZJOBSBIZ_JOBSOSU OSU_BIZ_JOBS OSU_BIZ_JOBS
integrity
respect
responsibility
September 2014
34 College of Business | Career Success Guide
Career Success Center (CSC) Events The Career Success Center holds a variety of events throughout the year to help students with their career search and professional development Check theCSCwebsiteatbusinessoregonstateeducareersformoreinformationaboutthedatesandlocationsofevents
inFormation sessions TheCSCworkswithcompaniesinavarietyofindustriestoholdinformationsessionsEachsessionincludesanin-depthdiscussionaboutthecompanyanddifferentcareerpathsavailableandmayoffertheopportunitytomeetrecruitersorleadersafterward
proFessional development worKshopsProfessionaldevelopmentworkshopsthroughouttheacademicyearfeaturereacutesumeacutewritingcoverlettersjobsearchstrategyLinkedInpersonalbrandingandinterviewingskillsTheseworkshopsareagreatwaytohelpyouprepareforyourcareersearch
Career Fairs and hospitality suite CareerfairsareheldeachtermattheCH2MHILLAlumniCenterTheseeventsallowstudentstomeetandnetworkwithmorethan100companiesandlearnaboutinternshipandjobopportunitiesAfterthefairstheCareerSuccessCenterpartnerswithOSUAthleticstohostahospitalitysuitewhererecruiterscanmeetwithbusinessundergraduatesMBAstudentsandstudent-athletesinamoreinformalatmosphereTheeventissimilartoacocktailreceptionwhereyoucannetworkone-on-one
moCK interviews MockinterviewsprovidestudentsanopportunitytopracticeinterviewingtechniqueswithrealcompaniesandhaveaprofessionalreviewoftheirreacutesumeacuteSomeemployersusemockinterviewstorecruitstudentsandemployersreceivethereacutesumeacutesofallstudentswhoparticipateMockinterviewsareheldoncepertermintheacademicyear
Business roundtaBle (Brt) TheBusinessRoundtablemeetsquarterlyinthePortlandareafornetworkingandapresentationbyOregonStatealumniaboutbusinesstopicsMembersoftheBRTmentorbusinessstudentswhoattendTheseeventsmayalsobeheldinSeattleandCorvallis
Bis meet the Firms night (winter term)ThiseventisacareerfairforBISmajorsStudentsshouldattendtolearnmoreaboutinternshipandjobopportunitieswithvariouscompaniesMeettheFirmsalsogivesstudentsachancetoexpandtheirnetworkandlearnaboutpossiblecareerpaths
FinanCe speed dating (Fall term)Thegoalofthiseventistoinformstudentsenteringthefinanceprogramaboutthevarietyofcareerpathsandopportunitiesavailable
sophomore Boot CampTohelppreparesophomoresfortheirinternshipsearchestheSophomoreBootCampisafulldayofcareerexplorationandsearchpreparationItincludesanetworkingopportunityandlunchwithamotivationalspeakerThedayconcludeswithmini-classesoninternshipsearchpreparationincludingreacutesumeacutescoverletterssocialmediabrandingandinterviewingtechniques
aCCounting meet the FirmsThiseventisacareerfairforaccountingstudentsfeaturingpublicaccountingfirmsprivateindustrycompaniesandgovernmentagenciesthatrecruitaccountingmajorsItisheldduringthesecondweekoffallterm
Integrity |Respect|Responsibility 35
Corporate Partners
College of BusinessCollege of Business Career Success Center102 Austin HallcscbusoregonstateeduPhone 541-737-8957 businessoregonstateeducareers Career Guide
OSU_BIZ_JOBSfacebookcomOSUBIZJOBSBIZ_JOBSOSU OSU_BIZ_JOBS OSU_BIZ_JOBS
integrity
respect
responsibility
September 2014
Integrity |Respect|Responsibility 35
Corporate Partners
College of BusinessCollege of Business Career Success Center102 Austin HallcscbusoregonstateeduPhone 541-737-8957 businessoregonstateeducareers Career Guide
OSU_BIZ_JOBSfacebookcomOSUBIZJOBSBIZ_JOBSOSU OSU_BIZ_JOBS OSU_BIZ_JOBS
integrity
respect
responsibility
September 2014
College of BusinessCollege of Business Career Success Center102 Austin HallcscbusoregonstateeduPhone 541-737-8957 businessoregonstateeducareers Career Guide
OSU_BIZ_JOBSfacebookcomOSUBIZJOBSBIZ_JOBSOSU OSU_BIZ_JOBS OSU_BIZ_JOBS
integrity
respect
responsibility
September 2014