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Com120 08 conversation_13ed_part3

Date post: 11-Nov-2014
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Conversation Principles Disclosure Everyday Conversations: Part 3
Transcript
Page 1: Com120 08 conversation_13ed_part3

Conversation

Principles

Disclosure

Everyday Conversations: Part 3

Page 2: Com120 08 conversation_13ed_part3

Everyday Conversations

Small Talk

◦ Topics

◦ Guidelines

Page 3: Com120 08 conversation_13ed_part3

Everyday Conversations

Excuses & Apologies

Page 4: Com120 08 conversation_13ed_part3

Excuses

Purpose / Motive

Page 5: Com120 08 conversation_13ed_part3

Excuses

Types

I didn’t do it (denial)

It wasn’t so bad

(justification)

Yes, but (situation)

Page 6: Com120 08 conversation_13ed_part3

Excuses

What makes an excuse good or bad?

Guidelines

Page 7: Com120 08 conversation_13ed_part3

Apologies

How is an apology different?

Page 8: Com120 08 conversation_13ed_part3

Apologies

Differences

I DID do it It WAS wrong

No “buts”

Page 9: Com120 08 conversation_13ed_part3

Apologies

When are apologies better than excuses?

Guidelines

Page 10: Com120 08 conversation_13ed_part3

Everyday Conversations

•Unqualified or qualified

•Backhanded compliments

•Guidelines for giving

•Accepting compliments

Complimenting

Page 11: Com120 08 conversation_13ed_part3

Everyday Conversations

•Reasons people seek advice

•Meta-advice

•Guidelines for giving

Advice


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