Commentary on candidate evidence (tasks 1 and 7)

Commentary on candidate evidence (tasks 1 and 7)

Candidate A – Task 1

The candidate was awarded 6 marks.

Social Media

Marks are awarded for:

‘to share stories of how the charity helped someone’

‘they are more like to donate to the charity’

‘the business can reach people internationally’

‘can post regular updates of what they are doing’

‘raise more awareness for the charity’

Maximum 3 marks for this section.

Electronic Communication


Blog

‘allow people to … show where all the donations have helped’

E-mail

‘send emails … to raise awareness of any fundraising events they are

holding’

‘attach the events poster to the email to encourage them to attend’

Website

‘show people on how they can donate’

Maximum 3 marks for this section – one for each type of electronic

communication.



Marks

Available Marks

Awarded

File Management – outline 4T 4T

Corporate Image – describe 3T 3T

TOTAL 7 7

Marks

Available

Marks

Awarded

Advantages of using social media 3T 3T

Description of use of electronic communication 3T 3T

TOTAL 6 6

National 5 Administration and IT Assignment - Commentary Session 2017-18

SQA | www.understandingstandards.org.uk 1 of 15

File Management


‘specific folders to find files’

‘delete junk files’

‘appropriate names on files’

‘ensure all files are backed up regularly’

Corporate Image


‘neat uniforms … helps the customer identify staff’

‘when a customer sends an email to the company, they should have an

automatic response e-mail’

‘the company should have an accurate, well presented letterhead with no

mistakes that can be used regularly’

Candidate B – Task 1


Social Media


‘it allows for two way conversation’

‘allows for the company to share photos or videos’

‘it shows … subscribers or viewers what their up to on a daily basis’

‘the company can post ads or commercials … it is easier and cheaper than

doing it on TV or billboards’

Maximum 3 marks for this section.

Electronic Communication


Blog

‘it can give updates or news about a certain subject’

E-mail

‘using email is a … way to send attachments or messages to various people’

Website

‘a website is used to store general information about the company’

‘it can also have e-commerce which allows for that person to buy off the website’

Maximum 3 marks for this section – one for each type of electronic

communication.

Marks

Available

Marks

Awarded

Advantages of using social media 3T 3T

Description of use of electronic communication 3T 3T

TOTAL 6 6





Marks

Available Marks

Awarded

File Management – outline 4T 3T

Corporate Image – describe 3T 3T

TOTAL 7 6

File Management


‘update anti virus software regularly’

‘delete dead files’

‘use shortcuts’

The candidate was not awarded a mark for ‘update firewall software regularly’

because it is too similar to ‘update anti virus software regularly’.

Corporate Image


‘all employees could be given a specific outfit to wear when working within the

organisation’

‘the organisation should use a slogan that is catchy and stands out’

‘using consistent fonts and colours … to make it stand out to customers’



Commentary on candidate evidence (tasks 2a, 2b and 3)

Candidate A – Task 2a


The candidate was not awarded the recurring meeting or the Walk-a-thon

meeting marks because there is no indication on the printout of the finish time of

either meeting.

Candidate A – Task 2b


The candidate was not awarded the reminder mark because the reminder is not

for the correct meeting. From Task 2a, the Walk-a-thon meeting is on 4 May

2017, however the reminder is for 30 March 2017.

The candidate was not awarded the print mark because the printout is truncated

and does not show which meeting the reminder is being set for.

Marks

Available Marks

Awarded

Recurring meeting – Fundraising Team Meeting –

1000-1130 hours 1R 0R

Walk-a-thon Meeting – 1300-1600 hours 1M 0M

Task – Prepare fundraising packs 1TS 1TS

Print weekly/correct dates – can be on 1 or 2 sheets 1P 1P

TOTAL 4 2

Marks

Available

Marks

Awarded

Reminder set for Walk-a-thon Meeting – 30 minutes 1R 0R

Print meeting in detail view 1P 0P

TOTAL 2 0





Marks

Available Marks

Awarded

Date – Thursday from the e-diary 1D 1D

Time and place of arrival – arrive by – 1245 hours 1A 1A

Time and place of departure – depart after – 1615

hours 1R 1R

Price of return ticket – any return type 1P 0P

Walking directions from Waverley to Head Office – all

or nothing 2D 2D

TOTAL 6 5

The candidate was not awarded the price of return ticket mark because the price

of 2 single tickets has been given, not a return ticket.

Candidate B – Task 2a

The candidate was awarded 1 mark.

The candidate was not awarded the recurring meeting mark because the

meeting recurs at the weekend, and it should just be weekdays.

The candidate was not awarded the Walk-a-thon Meeting mark because the

capitalisation is incorrect.

The candidate was not awarded the task mark because there is no day/date due

in the printout, and it should be due on Monday.

Candidate B – Question 2b


The candidate was not awarded the reminder set mark because a reminder has

not been set for the meeting, a new task has been created.

Marks

Available Marks

Awarded

Recurring meeting – Fundraising Team Meeting –

1000-1130 hours 1R 0R

Walk-a-thon Meeting – 1300-1600 hours 1M 0M

Task – Prepare fundraising packs 1TS 0TS

Print weekly/correct dates – can be on 1 or 2 sheets 1P 1P

TOTAL 4 1

Marks

Available

Marks

Awarded

Reminder set for Walk-a-thon Meeting – 30 minutes 1R 0R

Print meeting in detail view 1P 0P

TOTAL 2 0



The candidate was not awarded the print mark because the task has been

printed, not the meeting details.



Marks

Available Marks

Awarded

Date – Thursday from the e-diary 1D 1D

Time and place of arrival – arrive by – 1245 hours 1A 1A

Time and place of departure – depart after – 1615

hours 1R 1R

Price of return ticket – any return type 1P 1P

Walking directions from Waverley to Head Office – all

or nothing 2D 2D

TOTAL 6 6



Commentary on candidate evidence (task 4) Candidate A – Task 4


The candidate was not awarded the action buttons mark because the action

buttons cover the main headings on some slides.

The candidate was not awarded the design mark because there is no evidence

of a design on the printout.

The candidate was not awarded the bullets mark because the three highest

fundraising activities are not bulleted.

The candidate was not awarded the keyboarding mark because the footer text

has not been keyed-in.

The candidate was not awarded the handout footer mark because this has been

omitted.

Marks

Available Marks

Awarded

New Slide – (title slide) – charity name 1TS 1TS

Logo – first use 1L 1L

Action Buttons 1A 0A

Design 1D 0D

Slide Numbers at bottom right 1N 1N

Chart – slide 3 1CH 1CH

Bullets – slide 5 1B 0B

Graphic – slide 4 1G 1G

Keyboarding – slide 1 - name of charity; slide 2 -

£44,592.28; slide 5 - Walk-a-thon, Cook up a Storm

and Tea Party; handout footer – Created by

Candidate Name

1K 0K

Move ‘Proposed Events for Next Year’ to be slide 4 1M 1M

Handout footer 1F 0F

Print 6 per page 1P 1P

TOTAL 12 7





The candidate was not awarded the design mark because the design used is

unsuitable as it covers some text in the chart on slide 3.

The keyboarding mark was not awarded because:

the net cash raised figure inserted is incorrect

there is no comma separator in the net cash raised figure

Marks

Available Marks

Awarded

New Slide – (title slide) – charity name 1TS 1TS

Logo – first use 1L 1L

Action Buttons 1A 1A

Design 1D 0D

Slide Numbers at bottom right 1N 1N

Chart – slide 3 1CH 1CH

Bullets – slide 5 1B 1B

Graphic – slide 4 1G 1G

Keyboarding – slide 1 - name of charity; slide 2 -

£44,592.28; slide 5 - Walk-a-thon, Cook up a Storm

and Tea Party; handout footer – Created by

Candidate Name

1K 0K

Move ‘Proposed Events for Next Year’ to be slide 4 1M 1M

Handout footer 1F 1F

Print 6 per page 1P 1P

TOTAL 12 10



Commentary on candidate evidence (tasks 5, 6 and 8) Candidate A – Task 5

The candidate was awarded 2 mark.

The candidate was awarded the fonts mark because there appeared to be 2

fonts (however, this is not very clear).

The candidate was awarded the text formats mark because text is centred,

emboldened and underlined.

The candidate was not awarded the essential information mark because the

twitter address has been omitted.

The candidate was not awarded the keyboarding mark because:

the twitter address was omitted

the address is incorrectly capitalised

‘Andrews’ instead of ‘Andrew’ has been keyed-in in the address

the word ‘compliments’ has been omitted

The candidate was not awarded the presentation mark because:

the word ‘compliments’ has been omitted

it doesn’t look like a compliments slip



Marks

Available Marks

Awarded

Fonts – minimum 2 1F 1F

Text formats – minimum 2 1TF 1TF

Essential information – contact details 1E 0E

Keyboarding 1K 0K

Presentation – size and ‘compliments’ 1P 0P

TOTAL 5 2

Marks

Available Marks

Awarded



Border 1B 0B

Graphic 1G 1G

Keyboarding 2K 0K

Presentation 1P 1P

TOTAL 7 4



The candidate was awarded the fonts mark because the last sentence is a different font from the rest of the poster, so 2 fonts have been used.

The candidate was awarded the text formats mark because:

the font size of some text has been increased

some text has been emboldened

some text has been centred

some text has been underlined

The candidate was not awarded the border mark because the border is not

shown on all sides of the printout.

The candidate was not awarded either keyboarding mark because:

the date is incorrect

there is incorrect capitalisation of the word ‘in’

the dash is omitted after the website

the full stop is omitted in the final sentence



The candidate was not awarded the keyboarding mark because:

the word ‘newsletter’ has been omitted

the newsletter is dated March 2017 instead of May 2017

The date of the Walk-a-thon is incorrect; it should be the last Saturday in July –

however, this was consequential as it was marked incorrect in Task 6.

The candidate was not awarded the graphics mark because this has been

omitted.

Marks

Available Marks

Awarded

Insert text from file – 1I for first insertion and 1I for all

other insertions accurate 2I 2I

Keyboarding – Newsletter, Scotland Cares, May

20XX, Walk-a-thon, Kelso, last Saturday in July 20XX,

Target £5,000 1K 0K

Graphic 1G 0G


Logo – only award if correctly inserted in tasks, 5

(comp slip) and 6 (poster) 1L 1L

Presentation – must look like a newsletter and on one

page 1P 0P

TOTAL 7 4



The candidate was awarded the text formats mark because:

the font of some text has been changed

the main heading size has been increased

the main heading has been centred

the first paragraph has been emboldened


the printout does not look like a newsletter

the word ‘newsletter’ has been omitted





The candidate was not awarded either keyboarding mark because:

the date is incorrect

the word ‘information’ was incorrectly capitalised in the last sentence

the full stop is omitted from the last sentence

Marks

Available Marks

Awarded



Essential information – contact details 1E 1E

Keyboarding 1K 1K

Presentation – size and ‘compliments’ 1P 1P

TOTAL 5 5

Marks

Available Marks

Awarded



Border 1B 1B

Graphic 1G 1G

Keyboarding 2K 0K

Presentation 1P 1P

TOTAL 7 5





The candidate was not awarded the keyboarding mark because the format of

the date is incorrect in the first sentence.

The date of the Walk-a-thon is incorrect, it should be the last Saturday in July –

however, this was consequential as it was marked incorrect in Task 6.


the printout does not look like a newsletter

the Walk-a-thon information is inserted in the North area information

Marks

Available Marks

Awarded

Insert text from file – 1I for first insertion and 1I for all

other insertions accurate 2I 2I

Keyboarding – Newsletter, Scotland Cares, May

20XX, Walk-a-thon, Kelso, last Saturday in July 20XX,

Target £5,000 1K 0K

Graphic 1G 1G


Logo – only award if correctly inserted in tasks, 5

(comp slip) and 6 (poster) 1L 1L

Presentation – must look like a newsletter and on one

page 1P 0P

TOTAL 7 5



Commentary on candidate evidence (tasks 9a, 9b and 10)

Candidate A – Task 9a


The insert rows mark was not awarded because it was not done.

The keyboarding mark was not awarded because there is no first table to key

labels in to.

The presentation mark was not awarded because the footer was omitted. The

candidate also included 2017 in the heading.

Candidate A – Task 9b


Marks Available

Marks Awarded

Insert rows for Participant and No of Laps – space for participant must be larger than the space for no of laps. Must be at least 1.5LS

1R 0R

Shade – row 1 of sponsor table 1S 1S Adding all rows for sponsors – must be consistent with row 2

1R 1R

Keyboarding – labels in first table and numbering of each row in second table

1K 0K

Presentation and print on one page 1P 0P TOTAL 5 2

Marks

Available

Marks

Awarded

Evidence of – Urgent 1U 1U

Correct Attachment – must be Word icon 1A 1A

Keyboarding – subject, start, sensible message and

close 1K 1K

Print evidence of sending 1S 1S

TOTAL 4 4





The print mark was not awarded because the logo is clipped in both the merge

and merged printouts.

Candidate B – Task 9a


The insert rows mark was not awarded because the depth of the row was not

deep enough.

The shade mark was not awarded because only the cell is shaded, not the row

required.

The presentation mark was not awarded because the footer was omitted. The

candidate also included 2017 in the heading.

Candidate B – Task 9b


Marks

Available Marks

Awarded

Insert Scotland Cares and enlarge 1H 1H

Mail merge: Participants Mail merge: Total Raised per Participant

1M 1M

1M 1M

Keyboarding – spacing before/after merged fields 1K 1K

Print merge fields/print merged certificate 1P 0P

TOTAL 5 4

Marks Available

Marks Awarded

Insert rows for Participant and No of Laps – space for participant must be larger than the space for no of laps. Must be at least 1.5LS

1R 0R

Shade – row 1 of sponsor table 1S 0S Adding all rows for sponsors – must be consistent with row 2

1R 1R

Keyboarding – labels in first table and numbering of each row in second table

1K 1K

Presentation and print on one page 1P 0P TOTAL 5 2

Marks

Available

Marks

Awarded

Evidence of – Urgent 1U 1U

Correct Attachment – must be Word icon 1A 0A

Keyboarding – subject, start, sensible message and

close 1K 0K

Print evidence of sending 1S 1S

TOTAL 4 2



The correct attachment mark was not awarded because there is no evidence

that it is a word document.

The keyboarding mark was not awarded because there is no start in the e-mail

message.



The keyboarding mark was not awarded because there is no full stop at the end

of the last sentence.

The print mark was not awarded because the logo is clipped in both the merge

and merged printouts.

Marks

Available

Marks

Awarded

Insert Scotland Cares and enlarge 1H 1H

Mail merge: Participants Mail merge: Total Raised per Participant

1M 1M

1M 1M

Keyboarding – spacing before/after merged fields 1K 0K

Print merge fields/print merged certificate 1P 0P

TOTAL 5 3



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Commentary on candidate evidence (tasks 1 and 7)

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