COMMERCIAL ASSISTANT TO COMMERCIAL SUPERINTENDENT · PDF fileIntroduction of LESCO 1. Company...

CCOOMMMMEERRCCIIAALL AASSSSIISSTTAANNTT TTOO

CCOOMMMMEERRCCIIAALL SSUUPPEERRIINNTTEENNDDEENNTT

(( CC--447700 ))

TTRRAAIINNEEEE’’SS MMAANNUUAALL

Regional Training Center LESCO

TTAABBLLEE OOFF CCOONNTTEENNTTSS

S/n NAME OF TOPIC PAGE NO.

1 WAPDA Organization Structure 1

2. 1. Introduction

2. Brief about Water Wing , Power Wing and Finance Wing 1

3. Introduction of LESCO

1. Company History

2. Vision

3. Mission Statement

5

4. Organization Structure

1. LESCO

2. Manager (O)

3. DY. Manager (OP)

4. Assistant Manager (CS)

5. Assistant Manager (OP)

7

5. Abbreviations 12

6. Commercial Procedure Manual 17

7. New Tariff Codes 15

8. TOD /TOU Billing

1. Definition

2. Peak Off-Peak Timing

3. How to Charge / Bill Maximum Demand under TOD Tariff

22

9. General Definitions

1. Single Part Tariff

2. Two Part Tariff

3. Minimum Charges

4. Billing Demand

5. Variable Charges

6. Maximum Demand

7. Sanctioned Load

8. P0ower Factor

9. Load Factor

10. Month

11. Authority

24

Regional Training Center, LESCO







































































10. Application of Tariffs

1. General Supply consumers, Domestic & Commercial

� Domestic Tariff & Codes

♦ Below 5 KW

♦ 5 KW & Above

♦ Billing of Govt. Offices

� Commercial Tariff & Codes

♦ Below 5 KW

♦ 5 KW & Above (Non TOD/TOU Tariff)

♦ 5 KW & Above (TOD Billing).

26

11. 2. Industrial Supply

� B-1 Sanctioned Load up to 25 KW at 400 / 230 Volts

♦ Below 5 KW, with tariff code 07

♦ 5 KW & Above, with tariff code 09 TOD

� B-2 Sanctioned Load exceeding 25 KW & 500 KW at 400 Volts

♦ Non TOU / TOD Tariff

♦ Time of Use Billing

� B-3 For All Loads up to 500 KW (at 11 KV ,33 KV)

� B-4 For All Loads (at 66 KV ,132 KV)

28

12. 3. Single –Point Supply

� C-1 For supply at 400/ 230 Volts

♦ Sanctioned load less than 5 KW (Non TOD Tariff )

♦ Sanctioned Load 5 KW & up to 500 , (Non TOD Tariff )

� B-2 Sanctioned Load exceeding 25 KW & 500 KW at 400 Volts

♦ Non TOU / TOD Tariff

♦ Time of Use Billing

� B-3 For All Loads up to 500 KW (at 11 KV ,33 KV)

� B-4 For All Loads (at 66 KV ,132 KV)

32

13. 4. Agricultural Supply

� D-1 (a) SCARP less than 5 KW

� D-2 Agricultural Tube Wells (Non TOD)

� D-1 (b) SCRAP and Agricultural 5 KW & Above.

14. 5. Temporary Supply Tariffs.

� E-1(i) Residential Supply

� E-1(ii) Commercial Supply

� E-2 Industrial

15. 6. Seasonal Industrial Supply

� Tariff-F 125 % of relevant Industrial Supply Tariff.








































































16. 7. Tariff G Public Lighting

� G-1 (i) Street Light of Provincial Govt.

� G-1 (ii) Street Light Connection other than those of G-1

17. 8. Tariff H

� H-1

� H-2

18. 9. Tariff I

� Railway traction only.

19. Responsibilities of Commercial Superintendent

� New Connection, Change of Name , Change of Tariff &

Reduction / Extension of Load

� Billing, For All supplies with MDI Meters.

� Control over number of connections ( CP-121)

� Disconnection Procedure.

� Reconnection Procedure.

� Financial Reporting

� Bill Adjustments.

� Custody of Record.

34

20. DUTIES OF BILLING CONTROL SUPERVISOR

� Billing

� Collection- Court order

� Bill Adjustment-General

� Bill Adjustment-Surcharge Late Received Or Lost Scrolls

� Custody of Records

43

21. DUTIES OF DEBTOR CONTROL SUPERVISOR

� Debtors Control

� Bill Adjustment-Unidentified Cash

� Bill Adjustment Journal

� Adjustment-Payment by Installments

� Bill Adjustments-Inter Divisional Journal Adjustment

� Adjustment-Inter Divisional Unidentified Adjustment

� Bill Adjustments-Adjustment of Bad Debts Written Off

� Adjustment-Inter Divisional Transfer of Consumers Accounts from

one Division to an other

� Custody of Records

51

22. New Connection Procedure 66








































































23. Temporary Connection Procedure 72

24. Disconnection Procedure 74

25. Reconnection Policy 76

26. General Rules

� Leave Rules

� Rules for Re-imbursement of medical Charges

� The Pakistan WAPDA Employees (Efficiency & Discipline) Rules

1978

� BEST PRACTISES OF AUDIT

80

27 ELECTRICTY ACT-1910

� Important Sections

� SECTION 24.(Discontinuance of supply to consumer neglecting to

pay charges)

� SECTION 26 A. (Dishonest abstraction or consumption of energy)

� SECTION 39,39A (Theft of energy (Imprisonment/Fine)

� SECTION 54-A. Charges for supply of energy recoverable as arrears

of Land Revenue

� SECTION 54-B. Requisition of Police Assistance.

� SECTION 54-C Bar of Jurisdiction:

� Important Sections with reference

108

28. Pension Rules 112

29. Book of Financial Powers 115

30 Preparation of different type of bills

� LOW POWER PACTOR PENALTY

� Calculation of bill Domestic Tariff TOD/TOU

� Peak Off-Peak Timing

� Calculation of bill Domestic Normal

� Abstract of all kind of Bills

� Calculation of Tariff A-2 (C)

� Calculation of Tariff B-2 TOD



129







































































~ 1 ~

IINNTTRROODDUUCCTTIIOONN OOFF WWAAPPDDAA

WAPDA, the Pakistan Water and Power Development Authority, was created in 1958 as a

Semi-Autonomous Body for the purpose of coordinating and giving a unified direction to the

development of schemes in Water and Power Sections, which were previously being dealt

with, by the respective Electricity and Irrigation department of the Provinces.

CHAIRMAN

MEMBER

POWER

MEMBER

FINANCE

MEMBER

WATER

Secretary







































































~ 2 ~

LIST OF CHAIRMAN WAPDA

Sr. # Name of Chairman From TO

1 Mr. G. Ahmad Khan 10-02-1958 15-12-1958

2 Mr. G. A. Farooq 15-12-1958 01-01-1961

3 Mr. Ghulam Ishaq Khan 02-01-1961 11-04-1966

4 Mr. A.G.N Qazi 11-04-1966 27-05-1969

5 Mr. I.A. Kahn 27-05-1969 30-09-1972

6 Mr. Shah Nawaz Khan 01-10-1972 29-01-1975

7 Maj. Gen. Saeed Tariq 29-01-1975 01-07-1976

8 Maj. Gen. Fazal-i-Razzaq 01-07-1976 30-06-1981

9 Lt. Gen. Ghulam Safdar Butt 01-07-1981 30-06-1987

10 Lt. Gen. Zahid Ali Akbar 01-07-1987 30-06-1992

11 Mr. Mumtaz Hameed 01-07-1992 09-05-1994

12 Mr. Shams-ul-Mulk 09-05-1994 31-10-1995

13 Mr. Bashir Ahmad Abbasi* 31-10-1995 10-11-1995

14 Mr. Khalid Javed 10-11-1995 05-11-1997

15 Mr. Shams –ul- Mulk 05-11-1997 07-10-1998

16 Syed Shahid Hussain ** 08-10-1998 13-11-1998

17 Lt. Gen. Zulfiqar Ali Khan 13-11-1998 12-11-2003

18 Mr. Tariq Hameed 19-11-2003 08-09-2007

19 Mr. Shakeel Durrani 08-09-2007







































































~ 3 ~

MEMBER (WATER)

Sr. # Name of Member From TO

1 Mukhtar Masood (1st

Member) 16-05-1964 16-05-1965

2 Syed Raghib Abbas Shah (Present) 08-05-2008 Up Till Now

MEMBER (POWER)


1 A. R. Qazi (1st

Member) 26-09-1967 10-12-1969

2 Muhammad Qasim Khan (Present) 12-04-2010 Up Till Now

MEMBER (FINANCE)


1 S. M. Raza (1st

Member) 30-05-1959 22-03-1961

2 Syed Nazakat Ali Shah (Present) 21-06-2010 Up Till Now







































































~ 4 ~

WATER WING:

In 1959, WAPDA was created to undertake the task of investigating, planning and executing

schemes for irrigation, drainage, prevention of water logging and reclamation of saline land

as an autonomous body responsible for integrated development of water and power

resources in Pakistan. The organization was also entrusted with the work of implementing

Indus Basin Settlement Plan signed between India and Pakistan in 1960 to develop

replacement works for management of river water and irrigation system. Since then it has

been engaged in building water development projects which include extensive research and

investigation to augment country's water resources

POWER WING:

WAPDA Power Wing (Hydroelectric) is pirating under the generation license granted by the

power regulator ‘NEPRA’, for operation, maintenance and development of hydel power

resources in Pakistan. The installed capacity of existing hydel power plants in operation is

6,444 MW. Major hydro plants include Tarbela (3,478-MW), Ghazi Barotha (1,450-MW),

Mangla (1,000-MW) and Warsak (243-MW). Capacity During the period under review,

WAPDA Power Wing (Hydroelectric) has made available its full capacity of 6,444 MW, with

water outflow limitations.

FINANCE DEPARTMENT:

Finance department deal with the financial purpose of Water and Power Wings. All kinds of

financial matter relates to WAPDA / LESCO deal with the Finance Section.







































































~ 5 ~

IINNTTRROODDUUCCTTIIOONN OOFF LLEESSCCOO

COMPANY HISTORY:

Government of Pakistan approved a strategic plan in 1994 as a consequence the power wing

of WAPDA unbundled into 12-companies for generation, transmission and distribution of

electricity.

Lahore Area Electricity Board was reorganized into corporatized entity Lahore Electricity

Supply Company (LESCO) with effect from 22-03-1998.

VISION:

“To become the leader amongst the all utility companies in Pakistan through customer

satisfaction.”

MISSION STATEMENT:

“LESCO’s mission is to create a customer friendly environment. We glow the lives of our

customers through provision of reliable power supply that will be ensured by employing

latest and emerging technologies. The Customers and business needs will be catered

through automation. LESCO will strive to make the company commercially and financially

prosperous on sustainable basis and will further perform its entrusted role in the national

economy. We consider our human resource as a asset and would endeavor to develop

highly professional, skilled, motivation and satisfied human having ownership of what they

do.”







































































LIST OF CHIEF EXECUTIVE OFFIC

Sr. # Name of C.E.O

1 Brig. Muhammad Tariq Arshad

2 Engr. Zia ul Awan

3 Brig. Riaz Ahmad Toor

4 Engr. Muhammad Bashir Zahid

5 Engr. Muhammad Akram

6 Muhammad Azhar Iqbal

7 Engr. Saleem Akhtar

8 Sharafat Ali Sial

9 Zia-Ul-Latif

10 Engr. Muhammad Saleem

11 Engr. Arshad Rafique

~ 6 ~

LIST OF CHIEF EXECUTIVE OFFICERS

Name of C.E.O From

Brig. Muhammad Tariq Arshad 26-12-1998

11-03-2002

Brig. Riaz Ahmad Toor 15-06-2002

Engr. Muhammad Bashir Zahid 04-01-2004

Engr. Muhammad Akram Araian 26-08-2004

Muhammad Azhar Iqbal 08-10-2009

09-04-2010

30-09-2011

03-09-2012

Muhammad Saleem 19-11-2012

Engr. Arshad Rafique 19-07-2013

ERS

TO

10-03-2002

14-06-2002

03-01-2004

25-08-2004

06-10-2009

09-04-2010

30-09-2011

03-09-2012

19-11-2012

19-07-2013







































































~ 7 ~

DETAILED ORGANIZATION STRUCTURE OF LESCO







































































~ 8 ~

DETAILED ORGANIZATION STRUCTURE (ORGANOGRAM)

MANAGER (OPERTATION)/ SE LESCO

AM(HR)

Section

DEPUTY

Commercial

Manager

Technical

Section

MANAGER (OPERATION)

Steno-I : 01

N/Qasid : 01

Deputy Manager (Operation)

As Per division of Circles

Tehsildar

Recovery

Typist : 01

Elamdar : 01

Assistant Manager (op)

As per

Sub Division of Circles

Assistant Manager

(CS)/R.O

As per

ADMN

Section

Com Asstt : 01

Steno –II : 01

Naib Qasid : 01

HDM-I : 01

Tracer : 02

N/Q : 01

Supdt. : 01

Assistant : 01

Sr. Clerk : 01

Jr. Clerk : 01

CKD/S.G : 01

Sweeper : 01







































































~ 9 ~

DETAILED ORGANIZATION STRUCTURE (ORGANOGRAM)

DEPUTY MANAGER (OPERTATION)/ XEN LESCO

DEPUTY MANAGER

(OPERTATION)/ XEN

Steno-II 01

N/Qasid 01

ADMN Section Accounts Section Technical Section Assistant Manager

(Op)

As per Sub-Division

of Division

Assistant Manager

(CS) / R.O as per

Division

Head Clerk 01

Auditor 01/ Sub-Divn.

Jr. Clerk/ Typist 01

CKD/S.G 01

N/Qasid 01

Sweeper 01

Accounts Officer 01

Accounts Asstt. 01

LS-I 01

Dratsman Gr-II : 01

Tracer 02







































































~ 10 ~

DETAILED ORGANIZATIONAL STRUTURE

THE OFFICE OF ASSTT MANAGER (RO) DISCO (REVISED)

NOTE :

� ES: STANDS FOR ENQUIRY SECTION

� DCS : STANDS FOR DATA CONTROL SUPERVISOR

� PCO: STAND FOR PERSONEL CONPUTER OPRATOR

� C.A IN ADMN SECTION PREFERABLY BE POSTED

HAVING LAW GRADUATE FOR PERFORMANCE OF

ADMN LEGAL AND COMMERCAIL / TARIFF DUTIES.

� C.ASSTT (DCS) 01

� JR.CLERK

� (BILL DESPATCH) 01

ASSTT.MANAGER CUSTOMER SERVICES (R.O)

ADMIN

SECTION

ACCOUNTS

SECTION

COMMERCIAL

SECTION

CONSUMER

RECORD

BILLING CONTROL

SECTION

DEBTORS

CONTROL

COMPUTER

SECTION

STENO-II 01

N/QASID 01

� COMM SUPDT 01

� COMM ASSTT. 01

� ONE COMM ASSTT/

SUB-DIV MAXIMUM

FOUR

� C.ASSTT 01

� LEGAL CLERK 01

� TYPIST/JC 01

� DAFTRI 01

� CHOWKIDAR /

SEC.GUARD 01

� N/Q 02

� SWEEPER 01

� CASHIER 01

� ACCTS OFFICER 01

� ACCTS ASSTT. 01

� 2 COMM ASSTT. WHERE

NFT IS IN OPERATION

� 4 COMM ASSTT WHERE

NFT OR ANY OTHER NOT

IN OPERATION

� ASSTT (CS) 1

� BILLING CONTROL

(CS) / SUB DIV.

� JR CLERK 1

METER

READING

� ASSTT (DCS) 1

� 1C.ASSTT FOR 2

SUB-DIV. OR PART

THEREO FIE HOR 1

SUB DIV.

� DCS 1

� PC

OPERATOR 2

DATA CONTROL

SECTION

� 01 C.ASSTT/

SUB DIVISION







































































~ 11 ~

DETALIED ORGANIZATION STRUCTURE (ORGANOGRAM)

ASSISATANT MANAGER (OPERATION) /SDO LESCO

Note:

� ADDITIONAL REQUIRMANT TO BE MET AGAINST LENGTH OF LINE.NOS OF CONSUMERS AND SUB OFFICES AS PER PEPCO APPROVED YARD STICK AFTER OBTAINING

APPROVAL OF THE AUTHORITIES

� AUTHORITY OF DRIVER /LORRY CLEANERS IN TO BE WORKED OUT AT THE SACLE OF HTV AND LTV VEHICLES

GENERAL

SECTION

METER READING

SECTION

MAINTENANCE &

COMPLAINTS SECTION

� Senior Clerk :01

� Junior Clerk :01

� Record keeper /

� Junior Clerk :01

� Typist/Jr. Clerk :01

� N/Q :01

� CKD/S.G :01

� Sweeper :01

� Supervisor

LS-I/LS-II : 01

� Senior clerk : 01

� Lineman-I : 02

� ALM : 03

� LS-I/LS-II :01

� Lineman-I :02

� ALM :03

� M/R Supervisor : 01

� Meter Reader

� Bill Distributor as per

WAPDA Approved yard

stick

� LS-I : 01

� LS-II : 02

� Lineman-I : 04

� Lineman-II : 08

� ALM : 18

� TCC : 02

CONNECTION

SECTION

ASSISATANT MANAGER (OPERATION) /SDO

DISCONNECTION &

RECONNECTIO

Naib Qasid 01







































































~ 12 ~

AABBBBRREEVVIIAATTIIOONNSS

S/n Abbreviation Stands for

1 L&C.A.D Legal & Corporate Affairs Director

2 L.H.A.P Leave On Half Average Pay

3 L.I.F.O Last In First Out

4 F.I.F.O First In First Out

5 L.O.I Letter Of Indent

6 M&S Monitoring & Surveillance

7 M.C.O Meter Change Order

8 N.I.T Notice Inviting Tender

9 P.C Meter Poly Carbonate Meter

10 P.E.P.Co Pakistan Electric Power Company

11 P.T Power Transformer

12 P.T.O Please Turn Over

13 P.V.C Polyvinyl Vulcanized Cable

14 S&GA Services & General Administration

15 S&I Surveillance & Investigation

16 S.C.A.R.P Salinity Control And Reclamation Project

17 S.C.O Service Connection Order

18 S.J.O Sundry Job Order

19 SS&T Sub Station & Transmission

20 T&P Tools & Plants

21 T.S.G Technical Services Group

22 W.C.S.S WAPDA Central Stationery Store

23 W.C.S.R WAPDA Composite Schedule Rate

24 F.A.S Fuel Adjustment Surcharge

25 T.O.D Time Of Day

26 T.O.U Time Of Unit

27 B.O.Q Bill Of Quantity

28 E.M.B Electrical Measurement Book

29 G.B.H.P Ghazi Brotha Hydro Power Project

30 C.D.R Call Deposit Receipt

31 P.U.C Page Under Consideration

32 F.O.B Free On Board







































































~ 13 ~


33 P&I Protection & Instrumentation

34 F.R.O Fuse Replacement Order

35 A.A.C All Aluminum Conductor

36 C.E.O Chief Executive Officer

37 C.Ex Chief Executive

38 C.M.C Carrier Management Cell

39 C.P.P.A Central Power Purchase Agency

40 D.F.A Draft For Approval

41 N.F.C Noting For Consideration

42 C.C.C Central Control Cell

43 D.O No. Demi Official Number

44 P.P.E Personal Protective Equipment

45 E.H.V Extra High Voltage

46 F.O.B Free On Board

47 M.E.P.Co Electric Power Company

48 H.T High Tension

49 I.R.S.A Indus River System Authority

50 M.C.B Main Circuit Breaker

51 M.C.M Mili Centi Meter

52 M.R.K.S Meter Reader Kalmizon Sheet

53 N.G.S.C New General Service Connection

54 A.W.G American Wire Guage

55 B.W.G British Wire Guage

56 C.B.A Collective Bargaining Agent

57 A.M.C.A Assistant Manager Corporate Account

58 N.E.P.R.A National Electric Power Regulatory Authority

59 S.O.P Standard Operating Procedure

60 TESCO Tribal Electric Supply Company

61 P.P.O Pension Payment Order

62 P.T.W Permit To Work

63 P.E.M.R.A Pakistan Electronic Media Regulatory Authority

64 S.I.S Self Insurance Scheme

65 L.T Low Transmission

66 S&GA Services & General Administration







































































~ 14 ~


67 F.A.S Fuel Adjustment Surcharge

68 W.C.S.R WAPDA Composite Schedule Rate

69 W.C.S.S WAPDA Central Stationery Store

70 T.S.G Technical Services Group

71 M&S Monitoring & Surveillance

72 K.W.H Kilo Watt Hour

73 S&I Surveillance & Investigation

74 S.C.A.R.P Salinity Control And Reclamation Project

75 S.C.O Service Connection Order

76 S.J.O Sundry Job Order

77 SS&T Sub Station & Transmission

78 P.P.E Personal Protective Equipment

79 M.D.I Maximum Demand Indicator

80 N.G.S.C New General Service Connection

81 I.W.A.S.R.I International Water Lodging And Salinity Research Institute

82 J.T.O Job Transfer Order

83 N.I.T Notice Inviting Tender

84 HR&A Human Resources & Administration

85 F.R.O Fuse Replacement Order

86 G.B.H.P Ghazi Brotha Hydro Power Project

87 E.L.R Energy Loss Reduction

88 E&OE Error & Omission Except

89 A.A.C All Aluminum Conductor

90 D.C.M Deputy Commercial Manager







































































~ 15 ~

NNEEWW TTAARRIIFFFF CCOODDEESS Code Name Description Status

DOMESTIC

01 A-1a(01) Sanctioned load less than 5kw No Change


03 A-1b(03)T Sanctioned load 5kw and above No Change

COMMERCIAL


05 A-2b(05) Sanctioned load 5kw and above Non TOD No Change

06 A-2c(06)T Sanctioned load 5kw and above (Time of use) No Change

INDUSTRIAL

07 B1(07) Sanctioned load less than 5kw (at 400/230Volts) No Change

08 B1(08) -do- Discontinued

09 B1b(09)T Sanctioned load 5kw and above TOU (at 400/230Volts) Discontinued

10 B2a(10) Sanctioned load above 25- & up to 500kw (at 400Volts) (Non

TOD)

No Change

12 B2b(12)T Sanctioned load above 25- & up to 500kw (at 400Volts), Time of

use

No Change

13 B3(13) For all load up to 5000Kw (at 11.33kv) Discontinued

14 B3(14)T For all load up to 5000Kw (at 11.33kv) TOU No Change

15 K-2(15) Rawat Lab No Change

16 B4(16) For all Loads (at 66,132kv) Discontinued

17 B4(17)T For all Loads (at 66,132kv) Time of Use No Change

BULK SUPPLY

19 C-1a(19) Sanctioned load less than 5kw No Change

25 C-1b(25) Sanctioned load above 25 & up to 500kw (at 400Volts) Non TOD No Change

26 C-Ic(26)T Sanctioned load above 25 & up to 500kw (at 400Volts) Time of use No Change

28 C-2a(28) Supply at 11,33kv load up to 5000 k w Non TOD No Change

29 C-2b(29)T Supply at 11,33kv load up to 5000 k w Time of use No Change

35 K-1a(35) Azad Jammu and Kashmir Non TOD No Change

36 K-1b(36)T Azad Jammu and Kashmir TOD No Change

37 C-3a(37) Supply at 66,132 k v load above 5000kw No Change

38 C-3b(38)T Time of use No Change







































































~ 16 ~

AGRICULTURAL /SCRAP TUBE WELLS

41 D1-a(41) Agriculture T/Wells Load 5kw and above New

42 D1-a(42) Agriculture T/Wells Load Above 5kw New

43 D1-a(43)T Agriculture T/Wells Load Above 5kw,Time of use New

44 D1-a(44)T Agriculture T/Wells Load Above 5kw,Time of use New

45 D1-b(45)T Scarp T/Wells Load Above 5kw,Time of use No Change

46 D1-a(46) Scarp load up to 5kw Non TOD No Change

47 D2-(47)T Time of Use Special 3 time Spawn meters No Change

48 D2-(48)T Time of Use Special 3 time Spawn meters No Change

49 D2-(49) Agri. T/wells .Sindh &Punjab Non TOD up to 5Kw No Change

50 D1-b(50)T Agri. T/wells. Non TOD above 5Kw No Change

51 D1-b(51)T Agri. T/wells. Non TOD above 5Kw No Change

52 D2-(52) Agri. T/wells. NWFP & Baloch Non TOD upto 5Kw No Change

53 D1-(53)T Agri. T/wells. Non TOD above 5Kw New

54 D1-(54)T Agri. T/wells. Non TOD above 5Kw New

TEMPORARY SUPPLY

55 E-1(55) Temporary Residential Supply No Change

56 E-1(56) Temporary Commercial Supply No Change

58 E-2(58) Temporary Industrial Supply No Change

59 C-1a(59) Temporary Bulk Supply No Change



PUBLIC LIGHTING SUPPLY

72 G-1(72) Street Light

73 G-(73) Street Light

Residential Colonies

76 H-1(76) Colonies attached to Industrial premises, having own T/F

79 H-2(79) Colonies attached to Industrial premises, other

RAILWAY TRACTION

82 I(82) No Change

CO-GENERATIONS

85 J(85) To be Decided







































































~ 17 ~

CCOOMMMMEERRCCIIAALL PPRROOCCEEDDUURREE MMAANNUUAALL

s/n Form #

Form Title

1 CP-01 Register Of Application And Agreement And Abridged Conditions Of Supply

2 CP-01A Movement Sheet Of Application

3 CP-02 Abridged Condition Of Supply

4 CP-03 Application And Agreement Form

5 CP-04 Sub Divisional Officer Service Connection Register

6 CP-04A Priority Register

7 CP-04B Detail Of Capital Contribution Paid By Consumers During The Month

8 CP-04C List Of Cancellation Of Demand Notices

9 CP-05 Service Estimate And Justification Form

10 CP-05B Load Performa

11 CP-05C Service Cost Estimate And Cost Summary

12 CP-05D Justification And Authorization

13 CP-06 Demand Notice For Service Connection Cost

14 CP-06A Demand Notice For Security Deposit

15 CP-07 Wiring Contractor Test Report

16 CP-08 SCO Up to 40 KW

17 CP-08A SCO Above 40kw

18 CP-09 Consumer Meter Reading Card Up to 40-Kw

19 CP-09A Consumer Meter Reading Card Above 40-Kw

20 CP-10 Statement Of Material Used On Electric Works

21 CP-11 Meter Reading Record General Consumers

22 CP-11A Meter Reading % Age Check Register For SDO

23 CP-12 Meter Reading Record Maximum Demand Connection

24 CP-12A Meter Reading % Age Check Register, Ments For Xen/S.E

25 CP-13 Consumers Statistics

26 CP-13A List Of Connection Installed During The Month

27 CP-14 Temporary Disconnection Order

28 CP-15 SDO Temporary Disconnection Register

29 CP-16 Disconnection Order To Remove Equipment







































































~ 18 ~

s/n Form #

Form Title

30 CP-17 SDO Disconnection Order Register

31 CP-17A Register Of Permanently Disconnection Defaulter

32 CP-18 Application For Reconnection And Reconnection Order

33 CP-19 SDO Reconnection Application Register

34 CP-20 SDO Meter reading Program Register

35 CP-21 Meter Reading List General Consumers

36 CP-22 Line Loss, Billing And Arrear Analysis

37 CP-22A Feeder Wise Line Loss Analysis

38 CP-22B 11kv Feeder Wise Unit Register Sent Out From Grid Station

39 CP-22C Grid Station Meter Change Statement

40 CP-22D Feeder Wise Unit Taken / T-F Statement

41 CP-22E Statement Showing Bundled Feeders/Load Shifted From One Feeder To Other

Feeder

42 CP-23 Meter Change Order

43 CP-24 Revenue Office Application Register

44 CP-25 Bank Scroll

45 CP-26 Security Deposit Register

46 CP-27 Consumer Card , maintain in Revenue office

47 CP-34 MDI reading list

48 CP-38 Disconnection Notice

49 CP-41 Return Of Consumer Billing An Collection

50 CP-42 Bank Query Letter

51 CP-45 Deposit Control Account

52 CP-48 Bank Account Recollection

53 CP-48A Bank Account Recollection Of Collection Of Service Connection Cost Demand

Notices

54 CP-48B Bank Account Recollection Of Collection Of Security Deposit Demand Notices

55 CP-49 Collection And Remittance Summary

56 CP-51 Billing Cash Book By Bank Branch

57 CP-52 Bill Adjustment Note

58 CP-58 Rise And Fall Register







































































~ 19 ~

s/n Form #

Form Title

59 CP-58A Discrepancy Report

60 CP-61 List Of Permanently Disconnection Defaulters

61 CP-62A Month Wise Detail Of Arrears

62 CP-63 Electricity Enquiry Register

63 CP-64 Electricity Bill Enquiry

64 CP-65 Register Of Recorder

65 CP-69 Advise Of Tariff /Other Changes

66 CP-70 Consumer’s Bill Dispatch Book

67 CP-71 SDO Demand Notice Register

68 CP-71A Division Office Demand Notice Register

69 CP-72 Cheque Or Bank Draft Receipt Book

70 CP-72A Crossed Cheque Or Bank Draft Register

71 CP-73 SDO Re-Routification And Renumbering Register

72 CP-74 Revenue Office Reconnection Application Register

73 CP-75 Bill Adjustment Notes Register

74 CP-76 Consumer Bill Delivery Book

75 CP-77 Advise To Company Computer Center And R.O About Rejection Of

Application For New Connection

76 CP-78 Meter Movement Register

77 CP-79 Meter Movement Register

78 CP-80 Forwarding Memo For Document To Be Sent To WAPDA Computer Center

79 CP-81 Revenue Office Meter Reading List Register

80 CP-82 Data Batch Register

81 CP-83 Billing Control Register

82 CP-84 Advice To SDO Of Errors In Meter Reading Lists

83 CP-85 Consumer Bill

84 CP-86 Bill For Industrial

85 CP-87 Billing Exception List

86 CP-87A Age Analysis Report Of Billing Exceptions

87 CP-88 Bill Register







































































~ 20 ~

s/n Form #

Form Title

88 CP-88A Billing Assessment

89 CP-88L Ledger Posting

90 CP-88S Bill Adjustment Posted At The Month End

91 CP-89 Heavy Or Credit Balance List

92 CP-90 List Of Estimated Meter Reading

93 CP-90A Age analysis of cases of estimated

94 CP-91 WAPDA employee free Electricity assessment and payment summary

95 CP-92 Employee free electricity summary of allowance by batches

96 CP-93 WAPDA employee update forms

97 CP-94 Statement of unit billed feeder wise within sub-division statement of unit

billed within sub-division

98 CP-95 Billing Summary

99 CP-97 Consumers security deposited list

100 CP-98 Debtors control register

101 CP-99 Forwarding memo bank scrolls

102 CP-100 Daily cash list

103 CP-100A Register showing details of difference

104 CP-101 Weekly collection cash book by bank branches

105 CP-102 Weekly schedule of bank remittance by bank branches

106 CP-102A Remittance adjustment from

107 CP-103 Monthly schedule of weekly remittance by bank branches

108 CP-103A Remittance adjustment processed

109 CP-104 Divisional collection cash book

110 CP-105 List of surcharge levied in error computer input form.

111 CP-106 Weekly cash posted summary

112 CP-107 Unidentified cash list

113 CP-108 Divisional cash analysis summary

114 CP-109 Summary by batches

115 CP-110 Batch debtors ledger

116 CP-111 List od general adjustment processed







































































~ 21 ~

s/n Form #

Form Title

117 CP-111A Monthly report of bill adjustment carried out during the month

118 CP-112 List of disconnection order issued

119 CP-112A Outstanding Disconnection order

120 CP-114 List of outstanding disconnection orders

121 CP-114A Outstanding Disconnection order

122 CP-116 Security Deposit adjustment against debtors or repaid

123 CP-120A Energy debtors arrears analysis

124 CP-121 Consumer Batch Control Book

125 CP-125 Daily Cash Exceptions List

126 CP-126 Weekly List of Cash Received on behalf of other Divisions

127 CP-127 Weekly List of Cash Postings Made by other Divisions

128 CP-128 Monthly list of Cash Received on behalf of other Divisions

129 CP-130 Monthly list of journal Adjustment

130 CP-131 Inter Divisional journal Adjustments for MM/YY

131 CP-132 Inter Divisional unidentified cash adjsutments for MM/YY

132 CP-134 Inter office Transactions processed (Output -Daily)

133 CP-135 Inter office Transactions processed (Output -monthly)

134 CP-136 Master Data Addition /Change Form (Connections upto 40 KW)

135 CP-137 Master Data Addition /Change Form (Connections above 40 KW)

136 CP-138 Consumer Meter Data Change Form

137 CP-139 Unidentified Cash / Debtor's Adjustment Form

138 CP-140 Street Light Addition Replacement / Removal Form

139 CP-149 List of Bad Debts written off

140 CP-152 Security Deposit Received /Adjsuted and repaid (Input)

141 CP-153 Transfer of Consumers Account from one batch to other within same Sub

Division /Division

142 CP-154 Inter Division Transfer of Consumers Account form one Division to other

143 CP-155 Application for reduction of Load

144 CP-156 Application for Extension of Load







































































~ 22 ~

TTOODD//TTOOUU TTAARRIIFFFF BBIILLLLIINNGG

TARIFF:

Means the rates, charges, terms and condition for generation of electric power,

transmission, interconnection, distribution services and sales of electric power to consumers

by LESCO. LESCO will charge only such tariff from consumers as is approved by NEPRA and

duly notified by Government of Pakistan from time to time.

TOD TARIFF:

TIME OF DAY (TOD) metering for various classes has been introduced. The advantage of TOD

metering is that the rates are less in off peak as per schedules of TOD. In addition it also

helps in reducing the PEAK DEMAND on the system.

� TOD mean Time of Day (Tariff)

� TOU means Time of Use (Meter)

TOU METER:

It is a computerized digital meter, having facility to record Peak / Off-Peak consumption in

KWH/KVARH/MDI & Power Factor. This TOU meter save the reading of last 06 month and

the consumer can manage its consumption as per his requirement.

PEAK AND OFF-PEAK TIMING

Peak and Off Peak hours for the application of TOD Tariff shall be the following time period

in a day.

PEAK AND OFF-PEAK TIMING

Month Peak Timing For 4 Hours, Start

from evening (PM)

Off-Peak

Timing

From To From To

Remaining 20

hours

December February 5 9

March May 6 10

June August 7 11

September November 6 10







































































~ 23 ~

HOW TO CHARGE / BILL, MDI (LOAD) UNDER TOD TARIFF

STATUS OFF-PEAK TIMING PEAK TIMING

MDI RECORDED 450 KW 80 KW

FORMULA HOW TO

CHARGE MDI /

LOAD

Formula = MDI recorded * Off-Peak hours

Total Hours in a day

OFF-PEAK MDI= 450 KW

= MDI recorded * Peak Hours


PEAK MDI=80 KW

MDI TO BE BILL = 450*20/24 = 375 KW = 80*4/24 = 13.33 KW







































































~ 24 ~

GGEENNEERRAALL DDEEFFIINNIITTIIOONNSS

1. Single Part Tariff

Under this Tariff only cost of units / minimum charges charged.

2. Two Part Tariff

Under this Tariff consumer is being charged cost of units plus cost of MDI / Load

recorded during the month.

3. Minimum charges:

Means a charges to recover the cost for providing customers service to consumers even

if no energy is consumed during the month.

4. Fixed Charges:

Means the part of sale rate in a two part to be recovered on the basis of billing demand.

5. Billing Demand:

Means the highest of maximum demand recorded in a month except in the case of

agriculture tariff D2 where “Billing Demand“ shall mean the Sanctioned Load.

6. Variable Charges:

Means the sale rate per Kilowatt-hour as a single rate or part of a two–part tariff

applicable to the actual KWh consumed by the consumer during a billing period.

7. Maximum Demand:

Where applicable means the maximum of the demand obtained in any

month measured over successive period each of 30 minutes duration

except in the case of consumption related to Arc Furnace, where

“Maximum Demand shall mean the maximum of the demand obtained in

any month measured over successive period each of 15 minutes duration.







































































~ 25 ~

8. Sanctioned Load:

Where applicable means the load in Kilowatt as applied for by the

consumers and allowed / authorized by the Company for usage by the

consumer.

9. Power Factor:

Means the ratio of KWh to KVAh recorded during the month

or

The ratio of KWh to the square root of sum of square of KWh and KVARh.

2

1

v a r1

p f

k h

k w h

=

+

PF = COS (TAN- (KVARH/KWH))

Load Factor: means the ratio of average load over a designated period to the

peak load in that period;

10. Calculation of Load Factor:

Monthly Load Factor =Unit consumed /(Max Load *730)

11. Authority:

Means NEPRA “The National Electric Power Regulatory Authority”







































































~ 26 ~

AAPPPPLLIICCAATTIIOONN OOFF TTAARRIIFFFFSS

GENERAL SUPPLY CONSUMERS (A-1 & A-2)

A-1 RESIDENTIAL AND GENERAL SERVICES (SINGLE PART TARIFF)

This Tariff is applicable for supply to:

1. Residences.

2. Places of worship Approved religious and charitable institutions,

3. Government and Semi Govt. Offices & Institutions

4. Government Hospitals and Dispensaries,

5. Education institutions.

6. Consumers having Sanctioned load below 5 K.W shell be billed on single –part KWh

rate i-e. A-1 (a) tariff.

7. All Consumers having Sanctioned load 5 K.W and above shall be Billed on Single –

Part TOU billing with Tariff A-1(b) .

Codes Name Description

01 A-1(a) Sanction Load less than 5 K.W

02 A-1(a) Sanction Load less than 5 K.W (Fata)

03 A-1(b)

TOD

Sanction Load 5 K.W and above

MINIMUM CHARGES= S/Phase Rs.75/- ,

3/Phase Rs. 150/-

A-2 COMMERCIAL TARIFF (Single Part & Two Part Tariff)

This tariff is applicable for supply to commercial offices and commercial establishments such

as:

1. Shops

2. Hotels and Restaurants,

3. Petrol Pumps, Service Stations,

4. Compressed Natural Gas filling stations,

5. Private Hospitals/Clinics/Dispensaries,

6. Places of entertainment, Cinemas ,Clubs:

7. Guest Houses/Rest Houses,

8. Offices of Lawyers, Law Associates

• Consumers having Sanctioned load below 5 K.W shell be billed on single –part

KWh rate A-2 (a) Tariff.







































































~ 27 ~

• All new connection having load requirement 5 K.W and above shall be provided

T.O.U meters and shall be billed under tariff A-2(C).

Codes Name Description /TOD Status

04 A-2(a) ( Non TOD)

(Single part Tariff)

Sanction Load less than 5 K.W

05 A-2(b) (Non-TOD)

(Two part Tariff)

Sanction Load 5 K.W and above (Non TOD)

06 A-2(c) TOD,

(Two part Tariff)

Sanction Load 5 K.W and above (TOD,)

MINIMUM CHARGES= S/Phase Rs.175/-

= 3/Phase Rs. 350/-

HOW TO CHARGE / BILL , MDI (LOAD) UNDER TOD TARIFF.



FORMULA HOW

TO CHARGE MDI

/ LOAD

Formula = MDI recorded *Off-Peak hours



= MDI recorded *Peak hours


PEAK MDI=80 KW

MDI TO BE BILL = 450*20/24 =375 KW = 80*4/24 = 13.33 KW







































































~ 28 ~

INDUSTRIAL SUPPLY

Definitions:

1. “Industrial Supply” means a supply for bone fide industrial purpose in factories

including the supply required for the offices and for normal working of the industry

and also for water pumps and tube-wells operating on three phase 400 volts, other

than those meant for the irrigation or reclamation of agricultural.

2. This Tariff shall also be available for consumers having single –metering arrangement

such as

i. Poultry Farms,

ii. Fish Hatcheries and breeding Farms and iii. Software houses.

3. Conditions: (seasonal tariff-F)

• An Industrial consumers shall have the option to switch over to seasonal tariff-F ,

provided his connection is seasonal in nature as define under tariff –f and he

undertake to abide by the terms and conditions of tariff-F

• Seasonal tariff will be applicable from the date of commencement of the season,

as specified by the customers at the time of submitting of the option for Tariff-F.

• Tariff-F consumers will have the option to convert to corresponding Regular

Industrial Tariff and vice versa.

• This option can be exercised, at the time of obtaining a new connection or at the

beginning of the season. Once exercised, the option will remain in force at least

one year.







































































~ 29 ~

INDUSTRIAL SUPPLY. B-1 up to 25 KW (Single Part Tariff)

• B-1 Supply at 400 volts three –Phase and/or 230 volts single phase.

• This Tariff is applicable for supply to Industries having sanction load up to 25 K.W

• Consumers having Sanctioned load below 5 K.W shall be billed on single part KWh With

Tariff Code “07” Non TOD.

• Consumers having Sanctioned Load 5 K.W and above shall be billed on single part

Tariff with Code “09” TOU BILLING.


07 B-1(a) Single Part Tariff Sanction Load less than 5 K.W (Non TOD)

Rate= 10.51 Per unit

09 B-1(b) Single part Tariff

( TOD Billing)

Sanction Load 5 K.W and up to 25a KW

OFF-PEAK = 8.22 Per unit

PEAK= 13.99 Per unit

Note:41.24 % less rate as compare with Peak Hour

MINIMUM CHARGES= Rs. 350/- p/month.

INDUSTRIAL SUPPLY. B-2 Above 25 KW & up to 500 KW (at 400 Volts).

(Two Part Tariff)

1. This Tariff is applicable for supply to Industries having Sanctioned Load Above 25 K.W .

and up to 500 K.W.

2. All Consumers under this Tariff will be billed under TOU Tariff


10 B-2(a) Two Part Tariff Sanction Load above 25 KW and up to 500 K.W (Non

TOD)

Rate= 9.14 Per unit

12 B-2(b) Two part Tariff

(TOU Billing)

Sanction Load above 25 KW and up to 500 K.W ( TOD

Billing)


PEAK= 12.77 Per unit


MINIMUM CHARGES= Rs.2000/ -P/month.







































































~ 30 ~




FORMULA HOW

TO CHARGE MDI

/ LOAD




=MDI recorded *Peak hours


PEAK MDI=80 KW

MDI TO BE BILL = 450*20/24 =375 KW =80*4/24 = 13.33 KW

INDUSTRIAL SUPPLY. B-3 S/Load Above 500 KW to 5000 KW

(at 11 KV and 33 KV)

1. This Tariff is applicable for supply to Industries having Sanctioned Load Above 500 K.W.

and up to 5000 K.W. and also for Industries having Sanctioned above Load 500 K.W or

below who opt receiving supply at 11KV.

2. All B-3 Industrial Consumers shall be billed on the basis of T.O.U tariff


14 B-3( Two Part Tariff)

(TOU/ TOD Billing)

Sanction Load above 500 K.W & up to 5000 K.W

( TOU /TOD Billing)


PEAK = 12.68 Per unit

FIXED CHARGES=380/Per K.W


MINIMUM CHARGES= Rs.50,000/ -P/month.




FORMULA HOW

TO CHARGE MDI

/ LOAD




=MDI recorded x Peak hours


PEAK MDI=80 KW








































































~ 31 ~

INDUSTRIAL B-4 Above 5000 KW & ( For All Load , Supply at 66 KV and

132 KV)

This tariff is applicable for supply to Industries for all loads above 5000 K.W, receiving

supply at 66 KV and 132 KV and also for Industries having load 5000 K.W or below who opt

to receive supply at 66 KV or 132KV.

1. The Grid station required for provision of supply falls within the purview of the

dedicated system under the NEPRA Eligibility Criteria , the supply under this tariff shall

not be available to such a prospective consumer unless he provides , to the satisfaction

and approval of the Company , an independent grid station of his own including Land ,

Building , Transformers ,Circuit Breakers and other necessary equipment and apparatus

if so provided and installed by the Company ,the recovery of cost of service connection

shall be regulated by NEPRA Eligibility Criteria.

2. All B-4 Ind. consumers shall be billed on the basis of TOU/TOD Tariff.


17 B-4 Two part Tariff (TOU

/ TOD Billing)

Sanction Load above 5000 K.W


PEAK = 12.37 Per unit


MINIMUM CHARGES= Rs. 500000/ -P/month.




FORMULA HOW

TO CHARGE MDI

/ LOAD




=MDI recorded*Peak hours


PEAK MDI=80 KW








































































~ 32 ~

Single Point:

Means a supply given at one point;

• To a licensee converted from a bulk supply status (who was procuring power from

LESCO as a consumer prior to grant of license to LESCO) for the purpose of further

distribution within its respective exclusive territory and jurisdiction.

• Mixed load consumer not reselling to any other consumer.

• Such as residential, commercial, tube-wells and others.

Kinds of Bulk Supply:

Tariff Code Name Description

Single Part Tariff (Non TOD)

19 C - 1(a) Sanction load less than 5 KW

25 C - 1(b) Sanction load above 5KW up to 500 KW

28 C - 2 (a) Supply at 11,33 KV up to sanction load 5000 KW

37 C - 3(a) Supply at 66,132KV load above 5000 KW

Two Part Tariff (TOD)

26 C – 1(c): Sanction load above 5KW up to 500 KW

29 C – 2(b):

Supply at 11,33 KV up to sanction load 5000 KW

This Tariff shall not be available to a consumer unless he

provides, satisfaction and approval of the company, his own

Transformer, circuit Breakers etc. as a part of dedicated

distribution system for receiving and controlling supply.

38 C – 3(b):

Supply at 66 KV load above 5000 KW

This Tariff shall not be available to a consumer unless he

provides satisfaction and approval of the company, an

independent grid station of his own including Land, Building,

Transformer, circuit Breakers etc. as a part of dedicated

distribution system for receiving and controlling supply.

The cost of service connection shall be regulated by NEPRA

Eligibility Criteria.







































































~ 33 ~

DDUUTTIIEESS OOFF CCOOMMMMEERRCCIIAALL SSUUPPEERRIINNTTEENNDDEENNTT AASS

PPEERR CCOOMMMMEERRCCIIAALL PPRROOCCEEEEDDUURREE MMAANNUUAALL

New Connection, Change of Name, Change of Tariff,

and Reduction/Extension of Load

Reference Instructions

6.11 Each day receive 2nd copy of CP-Forms 136, 137, 140 and the completed

Consumer's Files from Commercial Assistant Consumer's Records (see para

6.6).

6.12 Check that all formalities for opening a Consumer's Master File in the

Computer Centre have been complied with and that the service rental where

applicable has been correctly calculated and is in accordance with the length

of service shown in the Service Connection Order.

6.13 Receive Computer Master File proof list from the Commercial Assistant Data

Control (CP-Code-08/6.10) Check all details to the copy Forms CP-Form-140

and Consumers Files.

Initial all entries on proof list in token of check.

6.14 Daily arrange rectification of an error In Computer processing by Wapda

Computer Centre through R`.O. Also ensure allotment of correct Account

Numbers against duplicate Account Number contained in proof lists by SDO

in 3 days at the latest and send necessary input to Wapda Computer Centre

following the procedures as per Para’s 6.6 to 6.13. Record action taken

against respective entries in Consumers Files Return Consumers Files to the

Commercial Assistant Consumers Records (CP- Code-08/7 (i)).

Note:

1. Commercial Superintendent will be personally responsible for non-

rectification of errors by Wapda Computer Centre due to delay/non-

advising of corrections to Wapda Computer Centre.

2. Revenue Officer should also review the proof lists to ensure that the

same are being properly checked and corrective action where necessary

is taken in time.







































































~ 34 ~

Where P.C. is installed, daily check and ensure rectification of errors in

Master File Proof List and error list through CSO and Supervisor P.C. and

obtain confirmation to this effect on Master File Proof List by obtaining

Supervisor P.C's dated signature thereon. Record action taken against

respective item on list.

Note:

Commercial Superintendent will personally ensure rectification of errors

daily and where he will not contact Supervisor P.C. on next working day at

the latest, the proof lists would be assumed to be correct by the

Supervisor P.C.

6.15 Check Input Data Batch Register to ensure that all data sent to the Computer

Centre for processing has been received back.

6.16 Pass Computer Master File Proof List to Commercial Assistant Consumers

Records (CP-Code-08/7 (ii).

Note:

The Computer Master File Proof List also contains the entries in respect of

reconnections. These are checked by the Commercial Assistant Consumer

Records (see CP-15/6).

METER CHANGE

3 Receive daily from Commercial Assistant Consumers Records.

• Meter change orders

• Second copy of CP-Form-138 along with copy of Forwarding Memo (CP-Code-

09/2.2).

3.1 Receive copy of Computer Master File Proof List from the Commercial Assistant Data

Control daily, (CP-Code-09/2.7).

3.2 Receive Master File Proof List with error list produced by P.C. from Commercial

Assistant Data Control (para 2.7).

Check details of meter change to the Master File Proof List. In case of error correct

same with the Commercial Assistant Consumers Records and advise Computer

Canter. Initial all entries on Master File Proof List.

Where P.C. is installed, daily check and ensure rectification of errors in Computer

processing or otherwise through CSOs Supervisor P.C. and obtain confirmation to







































































~ 35 ~

this effect on Master File Proof List from Supervisor P.C., by obtaining his dated

signature thereon. Record corrective action against respective item on list

Note:

Commercial Superintendent will personally ensure rectification of errors daily and

where he will not contact Supervisor P.C., on next working day at the latest, the

proof lists would be assumed to be correct by the Supervisor P.C.

3.3 Pass to Commercial Assistant Consumers Records.

• Copy forwarding memo.

• Meter change orders.

• Computer Center Proof List (CP-Code-09/2.3).

3.4 Pass CP-Form-138 to Commercial Assistant Meter Reading Control (CP-Code-

10/2.9).

Note for Revenue Officer

He will ensure that Master File Proof Lists are checked thoroughly by Commercial

Superintendent and he has taken the corrective action.

BILLING

FOR ALL SUPPLIES WITH MAXIMUM DEMAND INDICATER METERS

3. Computer Centre produces pre-printed Meter Reading Lists (CP-Form-34) and sends

the same to Revenue Office five days before next Meter Reading date.

Revenue Office sends CP-Form-34 to the Sub-Division/XEN for Completion and

return in accordance with Meter Reading schedule. Receive through Revenue Officer

monthly Meter Readings (CP-Form-34) from SDO and XEN along with CP-Form-140.

3.1 Check pre-printed Meter Reading MDI List (CP-Form-34) to ensure that it is complete

in all respects. Also attach CP-Form-140 with the relevant Meter Reading List of

Street Light Connections.

3.2 Follow procedure as laid down in CP-10/2.6 to 2.16 Prepare separate Input Data

Batch File for MDI consumers for each Sub-Division.

3.3 Receive MDI batches from Billing Control Supervisor for detailed check. (CP-Code-

10/2.26).







































































~ 36 ~

3.4 Check Meter Readings to Bill Register, calculation of charges and consumer's bills.

Also check billing exception list and heavy/credit balance list, take corrective action

and record action taken against each item in the lists.

3.5 After detailed checking, pass MDI. batches to R.O. for his detailed checking.

3.6 Receive back MDI batches from R.O. (CP-Code-10/2.41) and arrange for necessary

correction. After corrections are completed, arrange for dispatch of bills.

3.7 File the copy of CP-Form-80 in Input Data Batch File.

3.8 Check that units billed as per Bill Register (CP-Form-88) tally with the units entered

In Column 7 of CP-Form-81. Investigate difference, if any and effect correction.

Note:

(i) The Computer Centre will have agreed the total of units billed with the total

of units in the Meter Reading Lists. There should therefore be no errors if the

Computer Centre control work is accurately performed. Any discrepancy

should be in the entries in CP-Form-81. If an error is found in the Computer

Centre work or in the Meter Reading Lists, report to the Revenue Officer who

will arrange correction after discussion with the Computer Centre.

(ii) Revenue Officer will examine CP-Form-88 on the 3rd day of its receipt to

ensure that corrective action has been taken where necessary in all cases of

differences. Sign CP-Form-88 in token of examination.

6.3 Receive from Commercial Assistant Meter Reading Control Statement of units billed

(Feeder Wise) with in Sub-Division, CP-Form-94 (CP-Code-10/6.2).

6.4 Compare the units billed as per CP-Form-95 (excluding units adjustments printed

thereon) with the Sub-Division Statement of units billed on line losses-Billing and

arrears analysis (CP-Form-22).

6.5 Receive Master File in duplicate from Commercial Assistant Data Control (para-5.4).

Send one copy to SDO and retain 2nd copy as office record.







































































~ 37 ~

Control Over Number of Consumers (CP FORM-121)

9. Control will be exercised in Revenue Office over the total number of consumers

connected in each Sub-Division, by reconciliation with the number of records held on

the Computer Master File and processed for billing.

9.1 At the commencement of these procedures or when the procedures are extended to

new areas, Divisions and Sub-Divisions, whichever is the earlier, prepare CP-Form-

121. Consumer Batch Control Book for each Sub-Division, completing all columns.

9.2 Agree the totals of Columns 3, 4 and 5 with the Computer Centre Records and obtain

signatures of Computer Centre authorized signatory in Column 7 of CP-Form-121.

Sign in Column 8 (para 2.5).

9.3 At the end of each billing cycle amend Columns 3 to 5 for monthly changes using the

following documents:

CP-Form-136. 137 new connections (see CP-08/6.13)

CP-Form-138 reconnections

CP-Form-138 list of executed equipment removal orders.

CP-Form-138 list of executed temporary disconnection orders.

Complete CP-Form-121 as follows :

- Add total number of new consumers to Column 3 (CP-Form-136 and 137).

- Add total number of executed Temporary Disconnection Orders as per CP-Form-

138 to Column 4.

- Deduct total number of reconnections as per CP-Form-138 (after temporary

disconnection) from Column 4.

Add total number of executed equipment removal orders to Column 5 and deduct

from Column 3 (CP-Form-138).

9.4 At the end of each billing cycle, agree totals of CP-Form-121 Columns 3 to 5 to the

summary at the end of the assessment list, CP-Form-88. In the event of any

discrepancy, reconcile figures with the Computer Centre and arrange for corrections

where necessary. After agreement obtain signature of Computer Centre authorized

signatory in Column 7 of CP-Form-121. Sign in Column 8.

Note For Revenue Officer

Each month he should review CP-Form-121 and ensure its proper maintenance and

reconciliation. Sign CP-Form-121 in token of review.







































































~ 38 ~

RECONNECTION

2. Receive request from consumer for reconnection. Prepare Reconnection Application

Form (CP-Form-18) in triplicate, if the Consumer is the same and obtain signatures of

applicant. Where necessary, prepare Demand Notice (CP-Form-06A) for security for

an amount equivalent to previous security that adjusted against arrears or difference

of proceeds.

Note:

If there is a change of name for reconnection a new application form for supply of

energy will have to be filled in and signed by the applicant and all arrears paid.

2.1 Obtain from Billing Control Section the total amount of arrears, if any due,

Minimum/Fixed Charges for the entire periods of discontinuance of supply up to the

date of reconnection or 90 days, whichever is less, and Meter Rent/Service Rent, If

any. for entire period of disconnection up to the date of reconnection. Enter on

application form along with reconnection fee as per RCO Policy.

2.2 Give top copy (CP-Form-18) and top copy (CP-Form-06A) to consumer so that he can

made payment with bank.

2.3 File remaining two copies (CP-Form-18) in "Reconnection Application awaiting

payment" file.

Pass 2nd copy of Demand Notice to General Accounts Clerk and file 3rd copy in

Consumer's File.

Note:

Payment counterfoils from CP-Form-18 returned by bank are processed in the

normal way (see CP-Code-11/3.2). Attend at the Cashier's office each morning when

scrolls and counterfoils have been received from the bank (see CP-Code-11/3.2).

Identify the counterfoils from CP-Form-18 and match them with the Reconnection

Application awaiting payment file (see para 2.3 above)" Remove those which are

paid and stamp each copy "PAID" (two copies). Attend at the Divisional Account.

Office each morning when scrolls and counterfoils have been received from bank

(CP-Code-11/9.) Identify the counterfoils for security from CP-Form-06A and match

them with the 3rd copy retained in the file to ensure that security has been paid by

the consumer.







































































~ 39 ~

Note:

Two copies of CP-Form-18 now become the Reconnection Order.

Note:

The processing of application for Reconnections and Reconnection Orders will be

monitored by the Commercial Superintendent through CF-Form-7 (4A) to be

maintained by him. The Register will be reviewed by Revenue Officer as well.

3.1 Obtain the stamp and signatures of the Revenue Officer on copies 2 and 3 of CP-

Form-18 instructing the Sub-Divisional Officer to reconnect the premises.


Revenue Officer will ensure that all formalities in respect of each Reconnection

Order received for his signature have been observed in accordance with instructions

issued from time to time.

3.2 Enter date of order on CP-Form-112. Send copies 2 and 3 of CP-Form-18 to the Sub-

Divisional Officer (see CP-Code-05/2).

4. Receive 2nd copy of the Reconnection Order from the Sub-Divisional Officer through

Revenue Officer (see CP-Code-05/3.6).

4.1 Enter date of reconnection on CP-Form-112. Check that the meter reading on the

date of reconnection is the same as on date of removal of equipment. If not, advise

the R.O. who will take appropriate action.

4.2 Prepare Computer Input CP-Form-138 in duplicate daily, obtain signatures of the

Revenue Officer in token of his scrutiny.

4.3 Pass on top copy of CP-Form-138 to the Commercial Assistant Data Control and

enter details in CP-Form-82 Columns 1 to 3 (CP-Code-15/5).

4.4 File second copy for checking against Computer Proof List.

4.5 File second copy of CP-Form-18 in the Consumer's File.

6. The Computer Master File Proof List will contain the entries in respect of

reconnections (seeCP-Code-08/6.16).







































































~ 40 ~

6.1 Check all entries in second copy of CP-Form-138 with the Computer Proof List of

reconnection. Initial all entries in Computer Lists after checking.

NOTE FOR COMPUTER CENTRE

Computer will print exception list in cases where the reconnection has been made

without clearing arrears along with Master File Proof List in respect of reconnections.

Receive processed proof list with error list and ensure that Supervisor P.C. has signed

the same. File the proof list and error list along with 2nd copy of CP-Form-138.

FINANCIAL REPORTING

12. Receive CP-Form-22 (7 copies) and CP-Form-22A (6 copies) (Code-16/11.1)

12.1 Check their accuracy on the basis of CP-Form-94 and CP-Form-95. In the event of any

difference, report the same to Revenue Office for arranging correction from

Computer Centre on top priority basis.

12.2 After correction, pass all copies of CP-Form-22 and CP-Form-22A to Revenue Officer

(CP-16/13.00).

BILL ADJUSTMENT

10.11 Receive from Billing Control Supervisor:

-- Forwarding Memo CP-Form-80

-- Bill Adjustment Note (Top copy) CP-Form-52

(CP-Code-18/10.10)

-- Bill Adjustment Note (4th copies) from Commercial Assistant (CP-Code-

18/9.2)

10.12 Check all documents to ensure that they are in accordance with the authorized bill

adjustment note CP-Form-52 and that there has been no alterations on either copy

of the CP-Form-52.

10.13 Take all documents to the Revenue Officer for his scrutiny and signature.

10.14 Send top copies of Forwarding Memo along with relevant CP-Form-52 to the

Commercial Assistant Data Control each day (CP-Code-18/16).

10.15 Receive Daily Computer Proof List of General Adjustment CP-Form-111 from

Commercial Assistant Data Control (CP-Code-10/2.22). Check details of all







































































~ 41 ~

adjustments processed from CP-Form-111 to CP-Form-52 held by Billing Control

Supervisor. Arrange for corrections where necessary. Take proof sheets and copy CP-

Form-52 to the Revenue Officer for his scrutiny. File CP-Form-111 together in date

order.

Where PC is installed at Division, receive proof list of CP-Form-111 with error list

daily through Commercial Assistant Data Control. Check details of all adjustments

processed from CP-Form-111 to CP-Form-52. Arrange rectification of errors through

CSO and Supervisor PC the same day. Record corrective action taken against each

item under his dated signature.

Receive processed proof list and error list to ensure that Supervisor PC has signed

the same. File CP Form-111 and error list together in date order, after getting the

same scrutinized by CSO.

10.16 File 4th copy of CP-Form-52 in serial number order, ensuring that all serial numbers

have been received and dealt with.


At the end of the month, the Revenue Officer will him self check all copies of

Adjustment Notes held in the file of Commercial Superintendent to ensure that the

authorized amount of each Adjustment Note has been correctly printed against

relevant consumers in Bill Register (CP-Form-88). In case of any error or Adjustment

Note having not been printed in CP-Form-88, he will arrange necessary correction.

Revenue Officer will sign all copies of bill Adjustment Notes in the file in token of his

check and ensure that the serial numbers are complete.







































































~ 42 ~

CUSTODY OF RECORD

3.6 Prepare register of records showing all records to be retained in safe custody as

defined by Revenue Officer.

3.7 Sign register with date.

3.8 Report any discrepancies to Revenue Officer as they arise.

3.9 On ceasing to be in charge of section, arrange for records to be checked and taken

over by successor or by the Revenue Officer. Obtain his signature in discharge of your

responsibilities.

3.10 Arrange registers of records to show the responsibilities of each subordinate and

obtain signatures indicating that they are aware of their individual responsibilities.







































































~ 43 ~

DDUUTTIIEESS OOFF BBIILLLLIINNGG CCOONNTTRROOLL SSUUPPEERRVVIISSOORR AASS PPEERR

CCOOMMMMEERRCCIIAALLPPRROOCCEEEEDDUURREE MMAANNNNUUAALL

Billing


2.3 Receive Meter Reading Lists (CP-Form-21) for the next due meter readings

from the Commercial Assistant Data Control (see CP-Code-10/2.2).

2.4 Enter details from lists on to the Revenue Office Meter Reading List Register,

CP-Form-81. Columns 1, 2. and 3.

2.5 Ensure that all lists relating to a particular batch have been received. Enquire

from Computer Centre for any missing lists. Agree total number of entries in

batch with the consumers batch control book total maintained by the

Commercial Superintendent on CP-Form-121 (see CP-Code-10/9.2).

2.6 Pass lists to Commercial Assistant Meter Reading Control for checking of

meter changes (CP-Code-10/2.9). Receive lists back from him and initial

against all meter changes recorded by hand entry on the lists.

2.7 Send Meter Reading Lists to SDO. in accordance with meter reading

programme.

Enter date in register Column 4 of CP-Form-81.

2.8 Receive completed Meter Reading Lists from SDO. Enter date received in

Column 5 of register CP-Form-81. Ensure that all lists have been received

back from SDO. Enquire for any missing lists. Pass lists to Commercial

Assistant Supervisor Meter

Reading Control for checking and enter his name in Column 6. This Supervisor

will be responsible for all Meter Reading Lists in a batch.







































































~ 44 ~


He will ensure that Meter Reading Lists are sent each day to Sub-Division

after completion as per para 2.9.

2.13 Receive Input Data Batch File for Sub-Division and both copies of memo CP-

Form-80 from the Commercial Assistant Meter Reading Control.

2.14 Check that the batch file is complete in all respects and that the number of

entries shown on CP-Form-80 is correct. Ensure that the Commercial

Assistant Meter Reading Control enters the total consumption of each Meter

Reading List in Column 7 of Register CP-Form-81 and date in Column 8. Initial

in Column 9 against each line entry when it has been cleared on each day.

Obtain the signature of the Revenue Officer on (CP-Form-80).

Note:

Revenue Officer should check that batch file is complete and total

consumption entered in Column 8 of CP-Form-81 is correct as per CP-Form-

21. Initial against each entry in Column 10.

2.15 Pass Input Data Batch File and Memo CP-Form-80 to the Commercial

Assistant Data Control. The Commercial Assistant Data Control maintains a

separate Data Batch Register, CP-Form-82 for Input Data Batch Files and their

related Computer Outputs. Enter details of each batch in that register,

Columns 1 and 2 and sign in Column 3 when batches are handed over (see

CP-Code-10/2.17)

2.16 Retain the copy of CP-Form-80 until processing at the Computer Centre is

2.26 Receive from Commercial Assistant Data Control (CP-Code-10/2.20).

• input data batch file

• billing exceptions list (CP-Form-87)

• age analysis report of billing exceptions (CP-Form-87A)

• Bill Register (CP-Form-88)

• heavy/credit balance list (CP-Form-89)

• list of estimated meter readings (CP-Form-90)

• age analysis of cases of estimated readings (CP-Form-90A)

• Wapda employees free electricity (CP-Form-91)

• assessment/payment summary;

• summary by batches (CP-Form-92)

Enter in Columns 1 and 2 of the Billing Control Register CP-Form-83. Check

against Revenue Office/Meter Reading List Register CP-Form-81 that all







































































~ 45 ~

batches due have been received. Pass one copy of CP-Form-90 to R.O. and

one copy of CP-Form-87 & 90 to SDO. Pass one copy of CP-Form-87 and CP-

Form-90A to XEN and one copy to S.E.

Pass all MDI batches to Commercial Superintendent for his detailed check

(CP-Code-10/3.3).

Where P.C. is installed, receive Meter Reading error list from Supervisor P.C.

(para 10.2). Arrange rectification of errors in collaboration with respective

Commercial Assistant Meter Reading Control and other relevant staff of

CSO/SDO office through CSO/Supervisor P.C. the same day.

Note:

(i) Necessary corrective action taken be recorded by the concerned

official against respective item under his dated initials.

(ii) CSO. must ensure settlement/rectification of all errors daily by

exercising due vigilance.

Receive back error list from Supervisor P.C. (para 10.3), check and ensure that

Supervisor P.C. has signed the error list in token of correction. Also receive

processed Input Data Batch File from Commercial Assistant Data Control

(para 2.19). Arrange filing of processed error list in Input Data Batch File.

2.27 File copy of CP-Form-80 in Input Data Batch File. (See CP-Code-10/2.16).

2.28 Check that units billed as per Bill Register CP-Form-88 tally with the units

entered in Column 7 of CP-Form-81. Arrange investigation of difference, if

any, through Commercial Assistant Meter Reading Control who will list the

account-wise difference on the last page of CP-Form-88. Take corrective

action where necessary and record the same against each account number.

Initial against each entry.

Note:

(i) The Computer Centre will have agreed the total of units billed with

the total of units in the Meter Reading Lists. There should therefore

be no error if the Computer Centre Control work is accurately

performed. Any discrepancy should be in the entries in CP-Form-81. If

an error is found in the Computer Centre work or in the Meter

Reading Lists, report to the Revenue Officer who will arrange

correction after discussion with the Computer Centre.







































































~ 46 ~

(ii) Revenue Officer will examine CP-Form-88 on the 3rd day of its receipt

to ensure that corrective action has been taken where necessary in

case of differences. Sign CP-Form-88 In token of examination.

Note:

(iii) The Computer Centre will ensure that following billing exceptions are

invariably listed in CP-Form-87:

• Consumers not billed due to non-availability of meter reading.

• Consumers not billed due to non-availability of Basic Data on

Master File.

• Consumers in whose cases present readings were the same as the

previous readings.

• Consumers in whose cases meter replacement is not available.

• Consumers in whose cases meter readings were supplied in excess

of meter range on Master File.

• Consumers in whose cases present readings were less than the

previous readings (excluding cases of premises locked).

• Tubewells and Industrial consumers in whose cases Fixed

• Charges/Minimum Charges respectively were not billed due to

non-availability of sanctioned load.

• Consumers not billed for want of Multiplying Factor or cases

where zero

• Multiplying Factor has been applied.

• Readings supplied but RCO input not received.

• Reconnection effected without clearing arrears.

• Reconnected but reading not supplied.

• Premises shown locked but readings on one or more meters of

multiple meter premises received.

• Defective code (6) missing for previously defective meter without

any replacement.

• Lock code (4) in case of previously defective meter.

• Defective code (6) is given against premises being shown locked

previously and where two readings (i) actual reading of defective

meter (ii) estimated reading for defective period, are not given.

• Advance units not equal to those recorded in the Meter Reading

List.

• Consumption exceeding high limit.

• Consumption less than low limit.

• Meters shown as temporarily disconnected but reconnected

without authority.

• Meters shown permanently disconnected but illegally re-

connected.







































































~ 47 ~

2.29 Pass Input Data Batch File and CP-Forms-87, 88 and 89 to Commercial

Assistant Billing Control (CP-Code-10/2.30), and enter name of Assistant in

appropriate Columns of CP-Form-83.

Pass on Wapda Employees Free Electricity Assessment and Payment

Summary CP-Form-91 (2 copies) and Employees Free Electricity summary of

allowances by Batches CP-Form-92 Wapda Employees Free Electricity to

Commercial Assistant Billing Control concerned (CP-Code-10/4.1).

2.38 Receive billing exceptions list and the heavy/credit balance list from

Commercial Assistant Billing Control (CP-Code-10/2.35).

2.39 Examine each item on both lists and take necessary corrective action. Enter

details of action taken on lists.

2.40 Pass lists to Revenue Officer (CP-Code-10/2.42).

2.54 The Computer Centre prepares Disconnection Notices perforated with the

next month's bills on expiry of days of grace for payment of last month bill

after all cash paid to that date has been processed. Grace period of 07 days

for payment of outstanding dues of private and Government connections is

allowed.

2.55 Arrange for detachment of notices which must not be sent because of special

orders from the Revenue Officer and record necessary remarks against

relevant entries in the list. Sign the list.

Note:

The Computer prepares notices only for consumers with debit balances on

their accounts and which are not subject to Court Orders or WAPDA Orders

issued by officers competent to suspend disconnections.

FOR ALL SUPPLIES WITH MAXIMUM DEMAND INDICATER (METERS)

Note :

3.9 The Computer Centre will ensure that following billing exceptions are

invariably listed in CP-Form-87:

• Consumers not billed due to non-availability of meter reading.

• Consumers not billed due to non-availability of Basic Data on Master File.

• Consumers in whose cases present readings were the same as the

previous readings.

• Consumers in whose cases meter replacement is not available.







































































~ 48 ~

• Consumers in whose cases meter readings were supplied in excess of

meter range on Master File.

• Consumers in whose cases present readings were less than the previous

readings (excluding cases of premises locked).

• Tube wells and Industrial consumers in whose cases Fixed

Charges/Minimum Charges respectively were not billed due to non-

availability of sanctioned load.

• Consumers not billed for want of Multiplying Factor or cases where zero

Multiplying Factor has been applied.

• Readings supplied but RCO input not received.

• Reconnection effected without clearing arrears.

• Reconnected but reading not supplied.

• Premises shown locked but readings on one or more meters of multiple

meter premises received.

• Defective code (6) missing for previously defective meter without any

replacement.

• Lock code (4) in case of previously defective meter.

• Defective code (6) is given against premises being shown locked

previously and where to readings (i) actual reading of defective meter (ii)

estimated Meter reading for defective period, are not given.

• Advance units not equal to those recorded in the Meter Reading List.

• Consumption exceeding high limit.

• Consumption less than low limit.

• Meters shown as temporarily disconnected but reconnected without

authority.

• Meters shown permanently disconnected but illegally re-connected.

Collection – Court Orders

16.16 Receive top copies of CP-Form-139 from the Commercial Assistant Consumers

Records (CP-Code-11/16.15). Check details with Assessment List .CP-Form-88. Take

corrective action where necessary and sign CP-Form-139 and relevant entries in CP-Form-

88.

16.17 File CP-Form-139 Advice/withdrawal of Court Order in the Data Batch Files in which

the entries were processed.







































































~ 49 ~

Bill Adjustment-General

10.1 Prepare Bill Adjustment Note (CP-Form-52) (4 copies) whenever required by

Enquiry Commercial Assistant (CP-Code-8/8.1). Enter the details of

Adjustment Note in Columns No. 1 to 7 of Bill Adjustment Notes Register (CP-

Form-75). Append his signature in Column No. 8 of the Register give

Adjustment Note (4 copies) alongwith other supporting documents to

Enquiry Commercial Assistant for obtaining approval of the Revenue Officer

for the Adjustment (CP-Code-18/8.2).

10.2 Receive top and 2nd copy of Bill Adjustment Note (CP-Form-52) from the

Enquiries Commercial Assistant(CP-Code-18/8.2).

10.3 Check that adjustment note has been properly authorized and that the

amount adjusted is correct. If not correct in every respect, advise the

Revenue Officer and return the Adjustment Note to him.

10.4 If the Adjustment Note is correct, obtain signature of Revenue Officer in

Column No. 9 of the Register (CP-Form-75) in token of corrections of entry

made there in. Pass 2nd copy of Bill Adjustment Note to Commercial

Assistant Billing Control for preparation of an amended bill (CP-Code-

18/10.5).

At the end of the billing cycle, complete Column No. 10 of the Register (CP-

Form-75) to ensure that all adjustments made in a month have been correctly

incorporated in (Bill Register) (CP-Form-88). In case of any error of

Adjustment Note having not been incorporated, report the matter in writing

to Revenue Officer for arranging necessary rectification (see Note for

Revenue Officer under CP-Code-18/10.16).

10.7 Receive Bill Adjustment Note CP-Form-52 and the amended hill from the

Commercial Assistant Billing Control (CP-Code-18/10.6).

10.8 Check that the amended bill is correct, sign it and pass it to the Enquiries

Commercial Assistant who will arrange its despatch to the consumer (CP-

Code-18/9).

10.9 Each day prepare CP-Form-80 Forwarding Memo, in duplicate and attach it to

Bill Adjustment Notes (Top copies) to be sent as Input.

10.10 Pass to Commercial Superintendent:

-- CP-Form-80 -- CP-Form-52 (Top copies) (CP-Code-18/10.11).

Receive 2nd copy of CP-Form-52 and place in a file to be maintained (para

10.16).







































































~ 50 ~

Bill Adjustment- Surcharge Late Received or Lost

Scrolls

11. The computer prints a List of Surcharge Levied in Error CP-Form 105

whenever it deals with a late received scroll or the duplicate of a lost scroll

(see CP-Code-11 /7).

11.1 Receive two copies of CP-Form-105 from the Commercial Assistant Data

Control (CP-Code-11/4.8).

11.2 Prepare the computer input daily on both copies of CP-Form-105 as follows:

- rule of the last printed entry on the form to prevent subsequent

additional entries.

- sign along side total.

- obtain the signature of the Revenue Officer on both copies.

11.3 Pass top copy of CP-Form-105 to the Commercial Assistant Data Control (CP-

Code-18/16.1).

11.4 After the end of the month check the second copy of CP-Form-105 to the

Assessment Listing CP-Form-88. Report all entries which do not agree to the

Revenue Officer, who will arrange correction.

11.5 File CP-Form-105 in date order.

Custody of Records

3.11 Prepare register of records showing all records to be retained in safe custody

as defined by Revenue Officer.



3.14 On ceasing to be in charge of section, arrange for records to be checked and

taken over by successor or by the Revenue Officer. Obtain his signature in

discharge of your responsibilities.

3.15 Arrange register of records to show the responsibilities of each subordinate

and obtain their signatures indicating that they are aware of their individual

response







































































~ 51 ~

DDUUTTIIEESS OOFF DDEEBBTTOORR CCOONNTTRROOLL SSUUPPEERRVVIISSOORR AASS

PPEERR CCOOMMMMEERRCCIIAALL PPRROOCCEEEEDDUURREE MMAANNUUAALL

Debtors Control


10. A debtors control account is maintained for each billing batch within Sub-

Divisions using CP-Form-45.

10.1 Receive Input Data Batch File from Commercial Assistant Billing Control (CP-

Code- 10/2.37) Enter details on Debtors Control Register CP-Form-98 and

pass on file to the Commercial Assistant Debtors Control (CP-Code-11/11.1).

10.2 Receive from Data Control Assistant/Clerk each week and at the month end

(CP-Code-11/4.9).

Weekly Cash Posted Summary CP-Form-106

Unidentified Cash List along with relevant Counterfoils CP-Form-107

On CP-Form-106, record Sub-Division-wise break up of Divisional total of

Unidentified, Cash and cash posted to other Divisions on the basis of CP-

Form-107 and 126. Pass CP-Form-106 and CP-Form-107 to Commercial

Assistant Debtors Control entering details on CP-Form-98 (CP-Code-11/11.2).

10.3 Receive back CP-Form-106 and CP-Form-107 from Commercial Assistant

Debtors Control (CP-Code-11/11.8).

Receive CP-Form-108, Divisional Cash Analysis Summary CP-Code-11/4.14

and check totals of all CP-Form-106 with those of CP-Form-108 as uder:-

total posted to batch ledgers.

total of unidentified cash

total of reconnection

total of other items - (details)

Sign CP-Form-108, and pass to the Divisional Accountant (CP-Code-11/11.11).

10.4 Pass Unidentified Cash List CP-Form-107 to the Divisional Accountant at the

end of each week and month (CP-Code-11/11.13).







































































~ 52 ~

10.5 File CP-Form-106.

12. Receive from Data Control Commercial Assistant

- Cash Exception List CP-Form-125 (CP-Code-11/4.2).

(alongwith relevant counterfoils)

- Surcharge Summary CP-Form-109 (CP-Code-11/4.10).

- Weekly List of Cash received CP-Form-126 (CP-Code-11/4.2).

on behalf of other Divisions.

12.1 Check CP-Form-125 and attach counterfoils with it. Investigate all cases of

part payments. Report all cases to RO where part payments have been made

by consumers without any authorization. Enter details of all actions taken

against above cases under the advice of the Revenue Officer.

Note:

Revenue Officer will ensure that appropriate action is taken in all cases where

part payments are made without authorization and sign the list.

Pass CP-Form-109 to Debtors Control Commercial Assistant/Clerk entering

details on CP-Form-98 (CP-Code-11/11.6).

12.2 Compare reference numbers where remarks "Excess Posting" are given in CP-

Form-125 with the relevant counterfoils. Where excessive posting is found

due to punching wrong Account number by Computer staff arrange

preparation of adjustment note and despatch of revised bill to the consumer

immediately wherever necessary.

12.3 Compare Batch and account No: where remarks "Unidentified Cash" are

given in CP-Form-125 with the relevant counterfoils. If "Unidentified Cash" is

due to punching or any clerical error including change of account and batch

No. etc. prepare adjustment note observing procedures laid down in pares 12

to 12.8 of CP-Code-18.

14 Receive top copy of all CP-Form-45 from Commercial Assistant Debtors

Control (CP-Code-11/11.10).

14.1 Receive the Batch Debtors Ledgers CP-Form-110 after the end of the month

from the Commercial Assistant Data Control (CP-Code-11/4.12). The ledgers

are prepared as at the end of the last working day in the month.

14.2 Check each batch total, each Sub-Division total and the Division total shown

on CP-Form-110 with the totals on the corresponding CP-Form-45. CP-Form-







































































~ 53 ~

110 should agree with CP-Form-45. If not call Commercial Assistant Debtor

Control concerned and arrange reconciliation. Correct CP-Form-45 if wrong.

Arrange for corrections to CP-Form-110 if on reconciliation it should be found

incorrect. This should be done through the Revenue Officer before

preparation of CP-Form-41. Sign CP-Form-45 and CP-Form-110 in token of

check and reconciliation.

Note for Revenue Officer:

He will contact the Computer Centre and arrange for corrections to computer

data after the disclosed errors have been accepted. This must have top

priority as submission of CP-Form-41 must not be delayed.

14.3 Pass Sub-Division and Division CP-Form-45 and CP-Form-110 to the Divisional

Accountant (CP-Code-11/14.8).

14.4 File remaining copies of CP-Form-45 in one file for the month. Pass CP-Form-

110 (except Divisional Summary) to Commercial Assistant Billing Control for

filing in the Input Data Batch Files (CP-Code-10/2.50). Retain the defaulters

ledger in a separate file for each Sub-Division.

14.5 Receive CP-Form-120-A Energy Debtors Arrears Analysis, from Commercial

Assistant Data Control at the end of each month (CP-Code-11/4.13).

14.6 Check and agree total of energy debtors arrears analysis CP-Form-120A with

the total debtors in CP-Form-88.

14.7 Sign energy debtors arrears analysis CP-Form-120A and pass to the Revenue

Officer (CP-Code-16/5).







































































~ 54 ~

Bill Adjustment-Unidentified Cash

12. Prepare Unidentified Cash Adjustment Form CP-Form-139 (4 copies) on

request of Divisional Accountant (CP-Code-11/13.4). Enter the details of Cash

Adjustment Form in Column Nos. 1 to 7 of the Bill Adjustment Notes Register

(CP-Form-75).

12.1 Ensure that the amount of the adjustment requested relates properly to the

outstanding consumers account by reference to the last debtors ledger print

out or to the assessment list (whichever is the later).

12.2 Sign the Cash Adjustment Form, Also append signature in Column No. 8 of

the register (CP-Form-75). Obtain signature of Revenue Officer on

Adjustment Form in token of authorization and in Column 9 of Register (CP-

Form-75) in token of correctness of entry made therein.

At the end of the billing cycle. Complete Column No. 10 of Register (CP-Form-

75) to ensure that all adjustments made in a month have been correctly

incorporated in unidentified cash listing (CP-Form-107) in case of any error or

Adjustment Form having not been incorporated, report the matter in writing

to RO for arranging necessary rectification (see Note for RO under (CP-Code-

18/12.8).

12.3 Prepare amended bill for consumer, sign it, attach it alongwith the 3rd copy

of CP-Form-139 to the enquiry documents, Pass on all these documents to

the Commercial Assistant Enquiries for despatch to the consumer (CP-Code-

18/14).


Code-18/16.2).

Note: The Computer output is on CP-Form-107 (see CP-Code-11/10.4).

12.5 Pass second copy of CP-Form-139 to the Divisional Accountant (CP-Code-

11/13.5) for checking with Computer Output CP-Form-107.

Copy 4 of CP-Form-139 retained fixed in the book.

NOTE FOR REVENUE OFFICER:

At the end of the month, the Revenue Officer will himself check all copies of

Adjustment Form fixed in the Adjustment Book to ensure that the authorized

amount of each Adjustment has been correctly entered against relevant







































































~ 55 ~

consumer in CP-Form-88. In case of any error or Adjustment Form having not

been printed in CP-Form-88, he will arrange necessary correction. Revenue

Officer will sign all fixed copies of Cash Adjustment Form in token of his check

and ensure that the serial numbers are complete.

Bill Adjustment Journal

13. A Journal Adjustment is used only for correction of wrong cash postings.

13.1 Prepare Debtors Adjustment Form CP-Form-139 (4 copies) on request of

Divisional Accountant (CP-Code-11/13.4). Enter the details of Debtors

Adjustment Form in Columns No. 1 to 7 of Bill Adjustment Notes Register (CP-

Form-75).

13.2 Ensure that the amount of the adjustment requested relates properly to both

the consumers accounts by reference to the last assessment listing CP-Form-

88 and to the daily cash list.

13.3 Sign the Debtors Adjustment Form. Also append Signature in Column No. 8

of the Register (CP-Form-75). Obtain signature of Revenue Officer on

Adjustment Form in token of authorization and in Column No. 9 of Register

(CP-Form-75) in token of correctness of entry made therein.

At the end of billing cycle complete Column No. 10 of Register (CP-Form-75)

for ensuring that all adjustments made in a month have been correctly

incorporated in Bill Register CP-Form-88. In case of any error or Adjustment

Form having not been incorporated, Report the matter in writing to RO for

arranging necessary rectification (see Note For R.O. Under CP-Code-

18/13.10).

13.4 Prepare amended bills for the consumers, sign them, attach them alongwith

3rd copy of CP-Form-139 to the enquiry document. Pass on all these

documents to the Commercial Assistant Enquiries for despatch to the

consumers (CP-Code-18/14).


Code-18/16.2).

13.6 Retain 2nd copy of CP-Form-139 until after the end of the month for checking

against the posting in the debtors ledger.







































































~ 56 ~

13.7 After the end of each cycle, check all copies of CP-Form-139 to the Bill

Register CP-Form-88. Ensure that each debit entry has a corresponding credit

entry against the correct accounts. Initial the lines in the Bill Register.

13.8 Receive Computer Output CP-Form-130 from Commercial Assistant Data

Control (CP-Code-11/4.2). Check that all CP-Form-139 adjustments have been

processed. Pass on CP-Form-130 to Commercial Assistant Debtors Control

(CP-Code-11/11.5).

13.9 File copy of CP-Form-139 in date order. Receive CP-Form-130 from

Commercial Assistant Debtors Control (CP-Code-11/11.7) and place in a file

to be maintained.

13.10 Copy 4 of CP-Form-139 is retained, fixed in the book.




account of each Adjustment Note has been correctly printed against relevant

consumer in CP-Form-88. In case of any error or Adjustment Form having not

been printed in CP-Form-88 he will arrange necessary correction. Revenue

Officer will sign all fixed copies of Debtors Adjustment Form in token of his

check and ensure that serial numbers are complete.







































































~ 57 ~

Bill Adjustment-Payment by Installments

15. Receive letter authorizing payment by installments from competent authority

through the Revenue Officer.

15.1 Prepare in duplicate advice to Computer Centre daily on CP-Form-139

showing the exact number and value of installments required to eliminate

the arrears. Enter all details required including the extended grace date for

the current month's bill if so authorized.

15.2 Enter details of the authorization and sign Form. Obtain signature of Revenue

Officer.

15.3 Pass top copy to Commercial Assistant Data Control for onward transmission

to Computer Center (CP-Code-18/16.3).

15.4 File second copy in serial number order.

Note:

Where arrears are to be paid by installments, the general rules will be equal

installments calculated by the Computer, where there is also a down

payment the amount of this will be indicated and the balance will be paid by

equal installments. The sanctioning authority should follow these rules.

15.5 Receive error list daily from Supervisor P.C. (para 32.7). Check and arrange

rectification of errors through C.S.O and Supervisor P.C. on the same day.

Also record corrective action taken against each item on list under his dated

signature.

15.6 Receive processed error list and ensure that Supervisor P.C. has signed in

token of correction. File list together with 2nd copy of CP-Form-139.

Bill Adjustments-Inter Divisional Journal

Adjustment

17. There may be cases of wrong posting of cash payments received on behalf of

other Divisions. Such consumers complaints will be received in the Enquiry

Section of Revenue Offices in which the consumers falls. Commercial

Assistant Enquiry will pass on the complaints to Debtors Control Supervisor,







































































~ 58 ~

who will initiate action to carry out adjustment called "Inter Divisional Journal

Adjustment".

17.1 Write a letter (Request for adjustment) to Revenue Office receiving the

payment. It must be supported by a photo copy of receipt of collecting bank

(CP-Code-18/18).

17.2 Receive 2nd and 3rd copy of CP-Form-139 from the Revenue Office receiving

the cash(CP-Code-18/18.3).

17.3 Arrange amendment of bill for the consumer and pass on to the Commercial

Assistant Enquiry for despatch to the consumer. Also arrange filing of 2nd

copy of CP-Form-139 in Consumer's File.

17.4 Receive CP-Form-131 from the Commercial Assistant Control (CP-Form-

18/21).


17.5 After the end of the month check 3rd copy of CP-Form 139 received from

cash receiving Revenue Office with CP-Form-88. Initial the entry in CP-Form-

139. Also check with CP-Form-131 so as to ensure that the adjustments have

been correctly processed. Sign CP-Form-139 and CP-Form-131 in token of his

check. File CP-Form-139 in a separate file to be maintained for each year.

At the end of the month, Revenue Officer will himself check Adjustment

Notes in file with Debtors Control Supervisor to ensure that the authorized

amount of Bill Adjustment Forms has been correctly printed in CP-Form-88.

In case of any error or Adjustment Forms having not been printed in the

ledger he will arrange for necessary correction-Revenue Officer will sign all

attached copies of Bill Adjustment Forms in token of his check.

17.6 Arrange posting of credits to the respective Batch Debtors Control Accounts

from CP-Form-131 through Commercial Assistant Debtors Control.. Obtain his

signature against each entry on CP-Form-131 in token of posting (CP-Code-

11/11.7).

FOR REVENUE OFFICER RECEIVING THE CASH:

Pass CP-Form-131 to the Divisional Accountant (CP-Code-18/22).

18. Receive request for adjustment of wrong cash posting alongwith photo-copy

of receipt of collecting bank (CP-Code-18/17.1).







































































~ 59 ~

18.1 Check whether payment appears in CP-Form-100 (Daily Cash List) and has

been posted to wrong Account Number in CP-Form-88. If so, prepare CP-

Form-139 5 copies. Enter the detail in Column Nos. 1 to 7 of Bill Adjustment

Note Register (CP-Form-75). Append signature in Column 8 of the register.

Obtain signature of R.O. on Adjustment Form in token of authorization and in

Column No. 9 of Register (CP-Form-75) in token of correctness of entry made

therein.

18.2 If payment does not appear on CP-Form-100 of scroll, follow the procedure

laid down in para 5.1 and 13.3 of CP-Code-11 respectively. Also advise

Revenue Officer of Consumer Division Accordingly.

18.3 Pass top copy of CP-Form-139 and CP-Form-80 to Commercial Assistant Data

Control (CP-Code-18/19). Send 2nd and 3rd copy of Adjustment Note CP-

Form-139 to the Revenue Officer requesting the adjustment (CP-Code-

18/17.2).

18.4 Receive CP-Form-131 from the Commercial Assistant Data Control (CP-Code-

18/19.1).

18.5 Retain 4th copy of CP-Form-139 untill after the end of the month for checking

against the "debit" posting in CP-Form-88. Initial the entry in CP-Form-88.

Also check with CP-Form-131 so as to ensure that all adjustments have been

processed. Complete Column No. 10 of Register (CP-Form-75). In case of any

error or Adjustment Note having not been processed, report the matter in

writing to Revenue Officer for arranging necessary rectification (see Note for

R.O. under CP-Code-18/13.7).

18.6 Arrange for Commercial Assistant Debtors Control to post correct amount as

(-) entry in CR Column of the respective batch Debtors Control Account (CP-

Form-45). Obtain signature of Commercial Assistant Debtors Control against

each entry on CP-Form-131 as proof of posting corrections.

18.7 Pass on CP-Form-131 to the Divisional Accountant (CP-Code-18/20). Arrange

filing of 4th copy of CP-Form-139 in date order. The 5th copy of CP-Form-139

remains fixed in the book.


Computer will print output of Inter Divisional Journal Adjustments on CP-

Form-131 in duplicate and will send one copy each to the Revenue Office.

Receiving cash and Revenue Office under which consumer falls.







































































~ 60 ~

NOTE FOR REVENUE OFFICER


Adjustment Notes fixed in the Adjustment Book to ensure that the authorized

amount of each Adjustment Note has been correctly printed against relevant

consumer in CP-Form-88. In case of any error or Adjustment Note having not

been entered in CP-Form-88, he will arrange necessary correction. Revenue

Officer will sign all fixed copies of Bill Adjustment Notes in token of his check

and ensure that the serial numbers are complete.

Inter Divisional Unidentified Adjustment

23. There may be cases of cash payments received on behalf of other Divisions

remaining un posted and incorporated as unidentified cash in CP-Form-107 of

the cash receiving Division. Such consumers complaints will be received in

the Enquiry Section of Revenue Office in which consumers fall. Enquiry Clerk

will pass on the complaints to Debtors Control Supervisor, who will initiate

action to carry out adjustment called "Inter Divisional Unidentified Cash

Adjustment".

FOR REVENUE OFFICE ON WHOSE BEHALF CASH IS RECEIVED:

23.1 Write a letter (Request for adjustment) to Revenue Office receiving the

payment. It may be supported by a photo-copy of receipt of collecting bank

(CP-Code-18/24).

23.2 If the payment has been identified by the collecting Division receive 2nd and

3rd copy of CP-Form-139 from the Revenue Office receiving the cash (CP-

Code-18/24.3).

23.3 Arrange for amendment of the consumer bill and pass it on to the

Commercial Assistant. Enquiry for despatch to the consumer. Also arrange

filling of 2nd copy of CP-Form-139 in Consumer's File.

23.4 Receive CP-Form-132 from the Commercial Assistant Data Control (CP-Code

18/27).

23.5 After the end of the month, check 3rd copy of CP-Form-139 received from

cash receiving Revenue Office with the CP-Form-88. Initial the entry in CP-







































































~ 61 ~

Form-88. Also check with CP-Form-132 so as to ensure that the adjustments

have been correctly processed. Sign CP-Form-139 and CP-Form-132 in token

of his check. File CP-Form-139 in a separate file to be maintained for each

year.


At the end of the month, Revenue Officer will himself check Adjustment

Notes in file with Debtors Control Supervisor to ensure that the authorized

amount of each Adjustment Form has been correctly printed in CP-Form-88.

In case of any error or Adjustment Form having not been printed in CP-Form-

88, he will arrange necessary correction. Revenue Officer will sign copies of

Bill Adjustment Forms in token of his check.

23.6 Arrange posting of credits to the respective CP-Form-45 Batch Debtors

Control Accounts from CP-Form-132 through Commercial Assistant Debtors

Control. Obtain his signature against each entry on CP-Form-132 in token of

posting (CP-Code-11/11.7).

23.7 Pass CP-Form-132 to the Divisional Accountant (CP-Code-18/28).

FOR REVENUE OFFICE RECEIVING CASH

24. Receive request for adjustment of cash remaining un-posted alongwith

photo-copy of receipt of collecting bank (CP-Code-18/23.1). Receive request

for adjustment of cash remaining un-posted alongwith photo-copy of receipt

of collecting bank from Revenue Office falling within the jurisdiction of other

Circle/Company (para 17.12 of - CP-Code-11).

24.1 Check whether payment appears in CP-Form-107 and is equal to the amount

on Bank Receipt. If so, prepare CP-Form-139 (5 copies). Enter details in

Column Nos. 1 to 7 of Bill Adjustment Notes Register (CP-Form-75) Append

signature in Column No. 8 of the register. Obtain signature of Revenue Officer

on Adjustment Note in token of authorization in Column No. 9 of register (CP-

Form-75) in token of correctness of entry made their in.

In case of request from Revenue Office on Computer falling within the

jurisdiction of another Circle/Company, Check whether payment appears in

CP-Form-107 and is equal to the amount on bank receipt. If so take letter of

Request and CP-Form-107 to Divisional Accountant for issue of Credit Advice

(para 26.1 of CP-Code-18). Obtain Credit Advice from Divisional Accountant

(para 26.1 of CP-Code-18). Prepare CP-Form-139 and Forwarding Memo each

in duplicate. While preparing CP-Form-139. In such cases encircle the word

"Un-identified deletion" on CP-Form-139 all other procedures as for despatch







































































~ 62 ~

to Computer Centre and receipt/checking of related outputs and their proper

filing as provided hereafter, shall be observed. Send Credit Advice through a

Memo (Letter to Revenue Office in response to his request at (para 24.0 of

CP-Code-18).

NOTE FOR COMPUTER:

The Computer Centre will print entries with word "D" on debit side of CP-

Form-107 with the remarks "Record deleted."

24.2 If payment does note appear on CP-Form-100 or scroll, follow procedures laid

down in para 5.1 and 13.3 of CP-Code-11 respectively. Also advice Revenue

Office Consumer's Division accordingly.

24.3 Pass top copy of CP-Form-139 and CP-Form-80 to Commercial Assistant Data

Control (CP-Code-18/25). Send 2nd and 3rd copies of Adjustment Note CP-

Form 139 to the Revenue Officer requesting for adjustment (CP-Code-

18/23.2).

24.4 Receive CP-Form-132 from the Commercial Assistant Data Control (CP-Code-

18/25.1).

24.5 Retain 4th copy of CP-Form-139 until after the end of the month for checking

against the "debit" entry of CP-Form-107 of the respective week also check

with CP-Form-132 so as to ensure that all adjustments have been processed.

Sign CP-Form-107. CP-Form-139 and CP-Form-132, in token of his check.

Complete Column No. 10 of Register (CP-Form-75). In case of any error or any

adjustment note having not been processed report the matter in writing to

R.O. for arranging necessary rectification (see Note for R.O. under CP-Code-

18/24.6).

24.6 Pass on CP-Form-132 alongwith 4th copy of CP-Form-139 to the Divisional

Accountant (CP-Code-18/26). The 5th copy of CP-Form-52 remains fixed in

the book.


Computer will print output of Inter Divisional Unidentified Cash Adjustments

on CP-Form-132 in duplicate and will send one copy each to the Revenue

Office receiving cash and Revenue Office under which consumer falls.







































































~ 63 ~




amount of each Adjustment Form has been correctly printed against relevant

consumer as "Debit" entry in CP-Form-107 of the respective week. In case of

any error or Adjustment Form having not been entered in CP-Form-107 he

will arrange necessary correction. Revenue Officer will sign all fixed copies of

Bill Adjustment Notes in token of his check and ensure that the serial

numbers are complete.

Bill Adjustments-Adjustment of Bad Debts Written Off

29. Receive list of Bad Debts Written Off by the competent authority from

Revenue Office.

29.1 On the last day of the month prepare CP-Form-139 (Bad Debts Written Off) in

duplicate alongwith CP-Form-80 and sign. Also obtain signature of Revenue

Officer on CP-Form-80 and CP-Form-139. Pass top copy of CP-Form-139 and

CP-Form-80 to the Commercial Assistant Data Control and enter details in

Columns 1 to 3 of CP-Form-82.

29.2 Attach second copy CP-Form-80 list of Bad Debts Written Off to second copy

of CP-Form-139 for checking with CP-Form-88 and CP-Form-149.


Computer Centre will ensure that closing balance is wiped off due to

processing of CP-Form-139 and the amount written off is also printed under

column "Bad Debts Written Off" in CP-Form-88 and CP-Form-110 so as to

facilitate checking.

29.3 Receive CP-Form-149 (Bad Debts Written Off Processed) from Commercial

Assistant Data Control and check with CP-Form-88 and CP-Form-139. Sign

these forms in token of check. Arrange posting of Bad Debts Written Off as

minus entry in column "Closing Balance" of CP-Form-45, (Defaulters Batch

Debtors Control Account (CP-Code-11/11.7).

29.4 Pass CP-Form-149 to Divisional Accountant for preparation of CP-Form-41.

(CP-Code-18/31).







































































~ 64 ~

Adjustment-Inter Divisional Transfer of Consumers

Accounts from one Division to an other

34. There may be cases of transfer of consumers from one division to other

division. Balance of Such Accounts as on 1st day of the month will be

transferred by computer to respective (other) Division for issue of electricity

bills for the month referred to above.

FOR DIVISION/REVENUE OFFICE FROM WHERE CONSUMERS ACCOUNTS

ARE TRANSFERRED (OUT)

34.1 Receive CP-Form-154 in duplicate from Commercial Assistant Data Control

(CP-Code-18/33). Take both copies to Commercial Superintendent for

checking with relevant CP-Form-136/137 and other corrective action as per

paras 6.15 and 6.16 of (CP-Code-08). Obtain his initial on both copies in token

of check. Also arrange posting in respective batch Debtors Control Account

CP-Form-45 through Commercial Assistant Debtors Control and obtain his

initial against each entry on CP-Form-153 in token of posting.

34.2 Pass one copy of CP-Form-154 to Divisional Accountant for issuing debit

advices as per Divisional Accounting Manual (CP-Code-18/35).

NOTE FOR COMPUTER

Computer will print 4 copies of CP-Form-154 containing component wise

information. It will send 2 copies each direct to Revenue Officer from where

consumers accounts are transferred out and to which transferred in.

34.3 At the end of the month, check that transfer of consumers accounts

appearing in CP-Form-154 have actually been affected in CP-Form-88 and CP-

Form-110 to ensure its accuracy. Sign in token of check. File 2nd copy of CP-

Form-154 in a separate file to be maintained for each year.


Every month the Revenue Officer will ensure that "Check" as per para 34.3

above has been exercised in letter and spirit.

FOR DIVISION/REVENUE OFFICE TO WHICH CONSUMERS ACCOUNTS ARE

TRANSFERRED (IN)

37. Receive CP-Form-154 in duplicate from Commercial Assistant Data Control

(CP Code-18/36).







































































~ 65 ~

37.1 Pass one Copy of CP-Form-154 to Divisional Accountant for ensuring receipt

of debit advices from the Divisions Transferring consumers accounts as per

CP-Form-154.

37.2 Arrange posting of entries of CP-Form-154 to respective Batch Debtors

Control Account CP-Form-45 through Commercial Assistant Dabtors Control.

Obtain his initial against each entry in token of posting.

37.3 At the end of the month, check that transfer of consumers accounts

appearing in CP-Form-154 have actually been affected in CP-Form-88 and CP-

Form-110 to ensure its accuracy. Sign in token of Check. File 2nd copy of CP-

Form-154 in a separate file to be maintained for each year.


Every month the Revenue Officer will ensure that "Check" as per para 37.3

above has been exercised in letter and spirit.

Custody of Records

3.11 Prepare register of records showing all records to be retained in safe custody

as defined by Revenue Officer.



3.14 On ceasing to be incharge of section, arrange for records to be checked and

taken over by successor or by the Revenue Officer. Obtain his signature in

discharge of your responsibilities.

3.15 Arrange register of records to show the responsibilities of each subordinate

and obtain their signatures indicating that they are aware of their individual

responsibilities.







































































~ 66 ~

PPRROOCCEEDDUURREE OOFF NNEEWW CCOONNNNEECCTTIIOONNSS

Issue of Application Form

• Available free of Cost from Sub-Divisional Office General Section and Designated bank

branches.

• The prospective consumer gets photocopy of form is also allowed

• A booklet" Guide Lines for all Industrial and Bulk Consumers regarding new connections

and complaints, energy conservation" containing an Application and Agreement Form

along with abridged Conditions of Supply is given to a prospective consumer applying for

a new connection above 40 KW by Company/Circle/Divisional Office.

• Consumer submits CP-Form-03 along with the supporting documents i.e. property or

ownership proof, no objection certificate from land/property owner along with

ownership proof etc. to the concerned office and one copy (CP-Form-03) to Company's

Computer Center.

• Company/Circle/Division/Sub-Division maintains a "form register" CP-Form 01 to record

the receipts and issues of the Application, and Agreement Forms and the Abridge

Conditions of Supply.

Note:

• "Whenever Sub-Divisional Clerk goes out of office or is on leave, the SDO shall make

alternate arrangements by deputing another Senior Clerk to record the receipts and

issues of the Application and Agreement Forms and Abridged Conditions of Supply in

the "Application Form Register" to avoid hardship and inconvenience to the

prospective consumer/ For the facility of prospective Consumers, in addition to the

Sub-Divisional Office, A & A Form and Abridged Conditions shall also be made

available in designated bank branches for each Sub-Division."

CP-FORM USED FOR NEW CONNECTION &

BILLING

Sr.# Form # Form Title

1 CP-01 Register Of Application And Agreement And Abridged Conditions Of Supply

2 CP-01A Movement Sheet Of Application

3 CP-02 Abridged Condition Of Supply

4 CP-03 Application And Agreement Form

5 CP-04 Sub Divisional Officer Service Connection Register

6 CP-04A Priority Register

7 CP-04B Detail Of Capital Contribution Paid By Consumers During The Month







































































~ 67 ~

Sr.# Form # Form Title

8 CP-04C List Of Cancellation Of Demand Notices

9 CP-05 Service Estimate And Justification Form

10 CP-05B Load Performa

11 CP-05C Service Cost Estimate And Cost Summary

12 CP-05D Justification And Authorization

13 CP-06 Demand Notice For Service Connection Cost

14 CP-06A Demand Notice For Security Deposit

15 CP-07 Wiring Contractor Test Report

16 CP-08 SCO Up to 40 KW ( NON MDI)

17 CP-08A SCO Above 40kw (MDI)

18 CP-13 Consumers Statistics

19 CP-13A List Of Connection Installed During The Month

20 CP-136 Master Data Addition /Change Form (Connections up to 40 KW) NON MDI

21 CP-137 Master Data Addition /Change Form (Connections above 40 KW) MDI

Processing Applications for New Connections

These are divided into following five categories:-

CATEGORY- 1

General connections for load up to 15 KW.

CATEGORY-2

(a) Tariff B-1 & B-2 for industrial supply tube well connections at 400 Volts for load up to

70 KW.

(b) Other supplies and general connections above 15 KW and up to 40 KW at 400

Volts.

CATEGORY-3

(a) Tariff B-2 for Industrial supply at 400 volts for load above 70 KW but not exceeding

500 KW

(b) Tariff B-3 at 11 KV or 33 KV for load not exceeding 5000 KW.







































































~ 68 ~

CATEGORY-4

(a) Tariff C-1 for Bulk Supply at 400 Volts.

(b) Tariff C-2 for Bulk Supply at 11 KV or 33 KV.

(c) Other supplies and general connections at 11 KV or 33 KV for load not

Exceeding 5000 KW.

CATEGORY-5

(a) Tariff B-4 for Industrial Supply at 66 KV or 132 KV or 220 KV for all loads

(b) Tariff C-3 for Bulk Supply at 66 KV or 132 KV for all loads.

(c) Other supplies and general connections at 66 KV , 132 KV or 220 KV for

all Loads.

General System Description for new connections

• The Application and Agreement Form duly completed is received in Company/Circle

Divisional / Sub-Divisional Office along with the supporting documents.

• Concerned office examines each application to decide whether a connection can be

given in accordance with the standing instructions issued from time to time. If a

connection cannot be given, the Application and Agreement Form is returned to the

applicant with the reasons clearly state on the form.

• If a connection is feasible, the application is accepted for processing and signed on

behalf of the Authority by an official of the concerned office.

Time limit for new connections (in days)

CATEGORY-1 Time limit for processing the connection

CATEGORY-2 53 days

CATEGORY-3 73 days

CATEGORY-4 106 days

General System Description for new connections

A separate service connection register is maintained for each Tariff to register the

application received indicating the seniority position of the application.

1.3 Acknowledged copy of the application duly stamped and signed on behalf of Wapda

indicating the registration number of the application is returned to the applicant.







































































~ 69 ~

1.4 Copies of all the applications are sent to the Revenue Office General Section on the

day following registration.

Issuance of Demand Notices

• An official of the concerned office visits the premises and prepares a service cost

estimate and justification form detailing the connection cost calculation, load

Performa, assessed load, tariff applicable, feeder and existing meter number (if any),

cost to be paid and the security to be deposited by the applicant.

• The application form along with the service cost estimate and justification form is

sent to the competent authority for approval.

Power for Sanctioning Load (including Extension/Reduction in

load)

Issuance of Demand Notices

After the application has been approved, separate Demand Notices are issued to the

applicant, indicating the cost of connection and the Security Deposit to be paid by him. and

the period within which payment is to be made. Recovery of capital cost is specified by the

Authority from time to time.

• 1.8 Duplicate copies of all Demand Notices are sent to the Revenue Office.

Verification of the test report

• When the Demand Notices have been paid and the Wiring Contractor's Test Report has

been received, the site is once again visited by the Connection Section

Supervisor/SDO/XEN/Director (P&E) for verification of the test report after which a

service connection order is prepared and issued.

• A new priority number is given to each application after the Demand Notices has been

paid allocating the final priority of connection in the order in which payment has been

received.

Stores requisitions

• Stores requisitions are prepared in quadruplicate for material required individually for

each Service Connection Order. The materials are issued from the concerned Stores in

advance on the basis of these requisitions. A copy of the requisition is attached to the

Service Connection Order.







































































~ 70 ~

Service Connection Order

• After the connection has been made, the connection date, Meter No., Account No.,

initial reading of the meter, multiplying factor (if any) and C.T. ratio are entered in

Service Connection Order. The copy of stores requisition is compared with the Electrical

Measurement Book to check that materials drawn and installed are in accordance with

the usage. A duplicate copy of Service Connection Order is sent to the Revenue Office

together with a copy of the abstract page (Part-D) of the Service Estimate and

Justification Form and copy of stores requisition.

Individual consumer's file

• The Company/Circle/Division/Sub-Division maintains a file for each application which

after connection becomes the individual consumer's file/Individual consumers files are

held in consumer number order.

Responsibility of SDO regarding new connection

SDO will personally ensure that

1. Revised service rental or Service Connection Cost has been calculated correctly and

paid by the consumers.

2. Ensure proper functioning of meter. Filling in all the columns of Service Connection

Order. & Also complete CP-Form-140 (in duplicate) in respect of Street Light

Connection and attach the same with Service Connection Order.

3. Hand over Consumer's Meter Reading Card (CP-Form-09) to the consumer after

filling in all necessary columns, and signature on CP-Form-08 against the specified

space. Arrange filing of receipt in Consumers File with Senior Clerk Connection

Section.

Sign both copies of completed Service Connection Order. Pass daily both copies

along with Stores Requisition and CP-Form-140 (in respect of Street Light

Connection) attached, to Senior Clerk (see CP-Code-02/13).

4. Ensure that Meter Reading Record Prepare (CP-Form-11). In case of connection

load below 5 K.W & CP-Form 12 in case load above 5 K.W & above.

5. SDO will personally ensure that Service Connection Orders along with Part-D of

Service Estimate and Justification Form and Stores Requisition along with CP- Form-

140 (regarding Street Light Connection) in respect of all new connections Installed on

previous day have been dispatched to Revenue Officer.







































































~ 71 ~

Billing to New Connection

The Revenue Office General Section Receive from Sub-Divisional Office Connection Section,

Divisional Office, Circle Office and DISCO copies of:-

1. Application

2. Demand notice.

3. Part-D of service estimate and justification form.

4. Change notification.

5. and files them in individual Consumers Files.

Billing to New Connection

1.1 The Revenue Office General Section maintains and application register for

connections of all categories.

1.2 The counterfoil of the Paid Demand Notice is received from the bank, and is checked

against the copy of Demand Notice received from the Sub-Divisional office, Circle

Office and Company.

1.3 New connections and changes as advised by the Sub-Divisional Office, Divisional

Office. Circle Office and Company are advised to the Computer Centre on Classified

CP-Forms which are prepared by the Commercial Assistant Consumers Record and

sent to the Computer Centre by him.

1.4 On daily basis all new connections and changes are checked to Computer Centre

proof lists, from the Consumers Individual Files to ensure that the Computer Master

files are correct.

1.5 Computer Centre Proof Lists consist of the following :-

1. Master Data.

2. Master File Addition List.

3. List of duplicate Account numbers.

2. Receive from Sub-Divisional Office Connection Section, Divisional Officer, Circle

Office and DISCO CP-Form-03 of the Application and Agreement Form for connection

of all categories (see CP-Code-2/2.4, 23.4. 24.4 and 25.4).







































































~ 72 ~

TEMPORARY CONNECTION

(a) A temporary electric power supply connection shall be provided by the LESCO

subject to the availability of load and the prevailing rules, when an applicant

demands electric supply for a specific time period not exceeding three months,

which may be further extendable on three-months basis up to 12 months by the load

sanctioning authority subject to clearance of outstanding dues. In case the

connection is to be continued more than 12 months then it will be allowed under

regular tariff upon fulfillment of requisite information as explained for new

connection in Chapter 2.

(b) An applicant may apply for temporary connection for the following purposes:

i) Illumination and lighting for weddings, festival, functions, exhibitions or

national and religious ceremonies etc.

ii) Construction of buildings

iii) Testing of industrial equipments

iv) Any other emergent requirement of temporary nature

Procedure For Application

(a) The applicant shall apply for temporary connection to the competent load

sanctioning Authority as per corresponding regular category of connection.

(b) The applicant shall attach NOC/Authorization from the local Authority (where

applicable) along with the documents as mentioned in the application form.

(c) The sanctioning authority shall approve in accordance with the Eligibility Criteria

Regulations, 2003.

(d) The applicant shall be served with Demand Notice for the cost relating to the

Dedicated Distribution System and security* which will be deposited with the

designated bank. For capital contribution, the terms of Eligibility Criteria regarding

payments shall be applicable.

* The amount against the security shall include:

The amount as per applicable tariff and load equal to the cost of expected

consumption of electricity during the approved temporary connection period.







































































~ 73 ~

(e) LESCO, after the receipt of necessary payment and certificate, shall provide the

electric power connection immediately as per priority maintained for temporary

connections.

(a) LESCO shall provide temporary electric connection to the applicant on his

demand for a specified period and disconnect the same after the expiry of

this period unless extended further on the request of the consumer and

confirmation by the LESCO that the purpose for which temporary

connection is required,

Still exists.

(b) The consumer shall apply for extension in the sanctioned period at least one

week before the expiry of the sanctioned period. The consumer shall pay in

advance as security an amount equal to the expected consumption of the

period applied for extension.

(c) LESCO shall discontinue service without notice whenever it is no longer

temporary in character, or it is used for unauthorized purposes.

(d) After the expiry of the contracted period or after the period when connection

is no more required and is disconnected, the cost of equipment installed for

temporary connection shall be reimbursed to the consumer at depreciated

rates, if it is dismantled and taken over by the LESCO or if it is not

dismantled and is taken over by the LESCO.







































































~ 74 ~

DDIISSCCOONNNNEECCTTIIOONN PPRROOCCEEDDUURREE

DISCONNECTION

A premises is liable to be disconnected if the consumer is a defaulter in making payments of

the energy consumption charges bill(s), or if he is using the electric connection for a purpose

other than for which it was sanctioned, or if he has extended his load beyond the

sanctioned load even after receipt of a notice in this respect from the LESCO.

Disconnection Procedure

a. The consumer shall be bound to pay his energy bill within due date specified in the

bill or with the late payment surcharge if paid after due date, before the issuance of

the next month bill.

b. In case of non payment of the previous month’s electricity bill, LESCO shall

serve a clear 7 days notice to the defaulting consumer to either clear the

outstanding dues with the current bill or face disconnection and penal action.

c. Upon non receipt of payment even after the expiry of the notice period, the

supply of the defaulting premises shall be disconnected. In such cases the

disconnected supply shall not be reconnected or restored by the LESCO until

full payment along with late payment surcharge has been made by the

consumer. The power supply of the consumers who are allowed by the

LESCO to make the payment in installments shall not be disconnected. However,

if a consumer further defaults in making payment of installments, the power supply

of such a consumer shall be disconnected without any further notice and shall only

be restored after receipt of all arrears.

d. The power supply of a defaulting consumer shall not be disconnected who has

lodged a complaint/petition against any wrong billing or any dispute relating to the

payment of energy bill with LESCO, the Electric Inspectors office/ Provincial Office

of Inspection or NEPRA (for all such, proper restraining orders shall be issued).

LESCO shall also not disconnect the supply if a restraining order to this effect has

been issued from any court of law.

e. If a consumer extends his existing load beyond the sanctioned load he shall

be issued a notice along with evidence thereof to apply for extension of load

within one month of the receipt of notice. LESCO shall disconnect the power

supply if the consumer fails to avail this opportunity.







































































~ 75 ~

Disconnection on consumer’s request.

Temporary disconnection of supply is allowed to a consumer on his/her request, for a

period of 30 days subject to the following terms and conditions:-

a. That the consumer has paid the final bill up to the day immediately preceding

the intended date of request for temporary disconnection.

b. That exemption in payment of minimum/fixed charges will be admissible for the

actual period of disconnection subject to a maximum of 30 days consecutive days

during a period of twenty four consecutive months;

c. That no reconnection fees shall be charged if the consumer gets the

connection restored immediately after the expiry of the period of

disconnection allowed to him/her;

d. A seasonal consumer or a consumer whose connection is lying disconnected

shall not be eligible to the allowance given in the temporary disconnection;

e. After the expiry of the period allowed for disconnection as per clause (b) above, the

connection shall be deemed to have been restored for payment of minimum/fixed

charges even if the consumer does not request for reconnection and does not use

electricity. In case the consumer defaults in making the future bills, his/her

connection may be disconnected and equipment installed at his premises to supply

energy be removed after service of notice as per disconnection procedure.

Restoration of supply to such a premises shall also be regulated as per the

Reconnection Policy as given in section 8.3

Procedure:

A consumer who intends to get his / her premises disconnected shall apply to the load

sanctioning Authority of the connection concerned, who will arrange the final bill from the

Revenue Officer concerned. After payment of final bill, the respective load sanctioning

Authority will approve the disconnection. Disconnection for consumers supply shall be

effected through removal of, such facilities to avoid misuse of electricity during the period

of disconnection.







































































~ 76 ~

RREECCOONNNNEECCTTIIOONN PPOOLLIICCYY

The disconnected premises shall be reconnected at the request of the consumer if all

outstanding electricity charges are paid and subject to the following policy.

(a) RECONNECTION POLICY

Disconnected premises shall only be reconnected after recovery of all outstanding

energy consumption charges and Minimum/Fixed Charges as follows:

(A) For General Supply Tariff- A-1 & A-II (single phase only)

Minimum/fixed charges of Rs 100 only for any period.

A

B

C

D

E

For General Supply-Tariff

A-1 & A-II

3-Phase Connections

For Industrial Supply

Tariff (B-1, B-2, B-3, B-4)

For Agriculture tube well

and lift irrigation pumps

Tariff – D

For Flat Rate

Tariff – D-1

a. Minimum/fixed charges for actual period of

disconnection of supply if period of disconnection is

up to ninety days. (+ amount of arrears due up to

date of permanent disconnection).

b. In case the period of disconnection of supply is

more than ninety days and upto three years then the

minimum/fixed charges will be recovered @ one

month for every quarter in addition to the

inimum/fixed charges for ninety days. Period less

than a quarter will be ignored for the purpose of

recovery of minimum//fixed charges (+ amount of

arrears due up to date of permanent disconnection).

c. If the period of disconnection is more than three

years from the date of disconnection, Minimum

fixed charges for the disconnected period beyond

three years from the date of disconnection up to the

date of reconnection shall be recovered in addition

to the charges laid down in (a) and (b) above. The

minimum/fixed charges for period beyond three

years shall be @ one month for every year. Period

less than a year shall be ignored in calculations.

F

G

For Bulk Supply

Tariff (C-1, C-2, C-3)

For Public Lighting

Tariff-G

NIL







































































~ 77 ~

H

For ONE Point supply to

Residential colonies

attached to the premises

of industrial supply

consumers, who have

their own distribution

facility.

Tariff-H

Note: For disconnected premises, Meter Rent/Service rent shall be charged (where

applicable) for the entire period of disconnection up to the date of reconnection.

(b) Cost of material to be recovered at the time of reconnection:

a) The material and equipment which is removed from the site as a result of

disconnection shall be kept in the sub divisional office (AMO’s office) for 365

days from the date of disconnection and an entry to this effect shall be made

in a register to be kept for this purpose. It shall be re-installed after payment

of reconnection charges without recovering cost thereof on application for

reconnection within 365 days to be reckoned from the date of disconnection.

If a disconnected consumer does not come forward for reconnection within

365 days from the date of disconnection, then the removed material and

equipment shall be returned to the store. Removed material and equipment

shall be taken on stock and it shall be issued as stock material by the

concerned office.

b) In case a disconnected consumer applies for reconnection after the expiry of

365 days of disconnection but within three years from the date of

disconnection, credit on depreciated value of the removed material shall be

given in the estimate for reconnection provided cost of the removed material

was originally borne by the consumer or it was wholly subsidized by an

external agency outside the LESCO or if such cost had not element of

subsidy by the LESCO. No credit of the cost of the removed material will be

accorded where it was partially subsidized by the LESCO under any

approved package. (Cost of such material and equipment under any partial

scheme will be treated as if cost of the removed material was originally borne

by LESCO and as such no credit for depreciated value of subsidized cost will

be provided).







































































~ 78 ~

c) In case a disconnected consumer applies for reconnection after a period of

three years from the date of disconnection, no credit of the cost of the

removed material shall be accorded, even if he had originally paid the entire

cost of the material and equipment at the time of obtaining connection.

d) In case of reconnection of a disconnected premises where no arrears are

outstanding against the premises and due to some reason serviceable

equipment is available at site, LESCO may utilize such equipment and cost

of such material will not be recovered from the consumer subject to the

satisfaction of the LESCO that the material is genuine, operationally safe

and the equipment has a reasonable serviceable life. On receipt of payments,

LESCO shall issue reconnection orders for implementation by the field

office after fulfilling the formalities as per Reconnection Policy mentioned

above and immediately regularize the billing after execution of reconnection.

SECURITY DEPOSIT AND CHARGES FOR

RECONNECTION

(a) Once a consumer applies for reconnection, he shall be charged security deposit as

per the following policy:

i) For consumers whose security has not been adjusted against the outstanding

arrears and their disconnected period is also less than or equal to 365 days

no additional security deposit shall be charged.

ii) For consumers whose security has been adjusted against the arrears and

their disconnected period is within 365 days or less only the amount of

adjusted security shall be charged.

iii) For consumers whose security has not been adjusted against arrears but their

disconnected period is more than 365 days, for such consumers the

difference in amount between the security deposit already available with the

LESCO and the prevailing rate at the time of reconnection shall be charged.

iv) For consumers whose security has been adjusted against the arrears and

their disconnected period is also more than 365 days, for such consumers the

security at the prevailing rate shall be charged.







































































~ 79 ~

(b) Reconnection fee

Reconnection fee shall be recovered as per following rates for the amount of the

arrears on the basis of which DCO/ERO was affected:

i) For arrears up to Rs. 1000/- Rs. 100/-

ii) For arrears between Rs. 1,001/- and Rs. 5000/- Rs. 300

iii) For arrears between Rs. 5,001/- and Rs. 15000/- Rs. 900/-

iv) For arrears between Rs. 15001/- and Rs. 1 Lac Rs. 2000/-

v) For arrears between Rs. 1 Lac to Rs. 5 Lac Rs. 2500/-

vi) For arrears over Rs. 5 Lac Rs. 10,000/-

vii) For connection disconnected due to other reasons Nil. i.e. disconnected on

technical grounds, for unauthorized Extension in load, or seasonal

consumers disconnected due to season off or disconnected due to misuse

of Applicable Tariff, no reconnection fees shall be charged.

New connection instead of Reconnection:

(c) All the disconnected consumers, having disconnected period of more than three

years shall have the option to apply for new connection in the same premises

subject to clearance of all dues outstanding against previously disconnected

connection. In such cases nothing on account of fixed charges/minimum charges for

disconnected period shall be debited against the premises previously disconnected,

if new connection is sought instead of “Reconnection”. For this purpose the security

amount originally deposited by the consumer shall be adjusted against the arrears of

the previous account number and the arrear bill of balance amount to be served to

the consumer. Upon payment of the balance amount, the consumer can apply for a

new connection as per new connection policy given in Consumer Service Manual. If

any material is available at site or is laying with LESCO against the consumers

premises, the same shall be considered and will be accounted for in preparing the

estimate for the dedicated system of the consumer.

(d) Relief to industrial as well as agricultural tube well consumers shall be given as per

insensitive package introduced from time to time. Consumers are advised to contact

their local LESCO office for further details.

(e) The disconnected consumers whose arrears have partially or totally been set aside

by Courts, Electric Inspectors/ POI, NEPRA or LESCO’s competent authorities or

have been allowed part payments shall be allowed reconnections on deposit of

remaining arrears or their first installment.







































































~ 80 ~

TTHHEE PPAAKKIISSTTAANN WWAAPPDDAA LLEEAAVVEE RRUULLEESS FFOORR WWAAPPDDAA

EEMMPPLLOOYYEEEESS,, 11998822

1. Title: -

These rules may be called the Pakistan WAPDA, Leave Rules for WAPDA employees,

1982.

2. Commencement: -

These rules shall come into force with immediate effect.

3. Application: -

They shall apply to all regular employees of WAPDA except:

a. Deputations from the Central / Provincial Governments.

b. Government servants of Electricity Department transferred to WAPDA.

c. Those engaged on special terms on contract basis.

d. Work charged and contingent establishment and

e. Temporary employees with less than 3-years service.

Note: These shall apply to a probationer who is appointed against a regular post.

4. Grant of Leave:

Leave cannot be claimed as of right. The Authority reserved the right to revoke or

refuse the leave of any description when the exigencies of service so required.

5. Authority to grant leave: -

1-11 19 Grade

12-16 19 Grade

17-18 Appointing Authority / Chief Engineer /Managing director

19 General Manager / 20 Grade Officers / Managing Director

20 Respective Member / Managing Director.

6. Leave Earned:-

All services rendered by a WAPDA employee qualifies him to earn leave but shall not

be earned during the period of leave.

(A WAPDA employee on deputation shall not earn any leave during the period of his

deputation)







































































~ 81 ~

7. Earning and accumulation of leave: -

A WAPDA employee shall earn leave on full pay @ 4 days for every calendar Month

of the period of duty rendered and credited to leave account as “Leave on Full Pay”.

Duty period of 15 days or less in a calendar month being ignored and those of more

than 15 days being treated as a full calendar month for the purpose.

a. If a WAPDA employee proceeds on leave during a calendar month and

returns from it during another calendar month and the period of duty in

either month is more than 15 days, the leave to be credited will be restricted

for one full calendar month.

b. There shall be no maximum limit on the accumulation of such leave.

8. Earning And Accumulation of Leave By Teaching Staff Employed in

WAPDA Schools/ Colleges: -

A member of teaching staff employed in a WAPDA School or College may earn leave

on full pay:

a. When he avails full vacation in a

calendar year

@ 1 day for every calendar month of

duty rendered.

b. When he is prevented from availing

full vacation.

@ 4 days for every calendar month of

duty rendered.

c. When he avails only a part of

vacation.

9. Grant of Leave: -

a. Leave on Full Pay:-

The maximum period of leave on full pay may be granted at one time shall be

as follows:

1. Without Medical certificate 120 days

2. With Medical certificate 180 days

3. On Medical Certificate from Leave a/c in entire service 365 days

Note I.

A WAPDA employee may be granted at a time total leave on full pay on

medical certificate up to 180 days in continuation of leave up to 120 days

without medical certificate.







































































~ 82 ~

Note II.

A WAPDA employee can be granted 365 days leave on medical certificate in

entire service in addition to 180 days leave on medical certificate.

Note III.

Leave taken on medical certificate at various spells will be counted for the

purpose of counting of 365 days.

Note IV.

Leave on medical certificate for 180 days can be granted as many times as

requested by the WAPDA employee.

b. Leave on Half Pay:

a) Leave on full pay may be converted into leave on half pay at the option of

WAPDA employee. The debit to leave account will be at the 1 day of

former for every 2 days of the later. Fraction of ½ counting as 1 full day’s

leave on full pay.

b) The request for such conversion shall be specified by the WAPDA

employee in his application for grant of leave.

At a time, maximum of 5 years leave can be granted on half pay so long as it

is available by conversion in leave account.

10 Leave to be applied in terms of days: -

Leave shall be applied for, expressed, and sanctioned in terms of days.

12. Leave Preparatory to Retirement (LPR): -

The maximum period up to which a WAPDA employee may be granted LPR shall be

365 days. It may be taken subject to availability either on full pay, or partly on full

pay and partly on half pay or entirely on half pay at the discretion of WAPDA

employee.

12A. Encashment of Leave Preparatory to Retirement: -

1. If in case of retirement on superannuation or voluntary retirement on

completion of thirty years qualifying service a WAPDA employee cannot be

granted LPR duly applied for in sufficient time, he will in lieu thereof be granted

lump-sum leave pay for maximum of 180 days on full pay.

2. The payment of leave pay refused to WAPDA employee may be made either in

lump-sum at the time of retirement or may at his option be drawn by him month

wise for the period of leave so refused.

3. For the payment of lump sum payment only “Senior Post Allowance” will be

included in leave.







































































~ 83 ~

4. In case a WAPDA employee on LPR dies before completing 180 days of such

leave, his family shall be entitled to lump-sum payment equal to the period

falling short of 180 days.

12AA Encashment of Leave Preparatory to Retirement: -

1. In case of retirement on superannuation or 30 years qualifying service, unless a

WAPDA employee opts to proceed on LPR, he shall be deemed to have opted for

the encashment of LPR. On receipt of a request for encashment of LPR from a

WAPDA employee, the authority to competent to sanction LPR will issue formal

sanction for the payment of cash compensation, if he undertake in writing to

perform duty of the whole period of 365 days or lesser period, which is due and

admissible.

2. In lieu of such leave, leave pay may be claimed for the actual period of such leave

subject to a maximum of 180 days.

3. If at any time during such period, leave is granted on account of ill-health

supported by Medical certificate or for performance of Hajj; the amount of cash

compensation on account of leave pay shall be reduced by an equal amount

equal to the leave pay for the half of the period of leave so granted. (2 months =

1 month)

12B. Powers to refuse LPR: -

Ordinary LPR shall not be refused. All orders refusing LPR to a WAPDA employee and

re-calling a WAPDA employee from LPR shall be passed only by the authorities

specified below and these authorities shall not further delegate these powers to

another authority.

i. For employees of BPS 17 & above Chairman

ii. For employees of BPS 16 & below Member / M.D. Concerned

12C. Death during LPR: -

In case a WAPDA employee on LPR dies before completing 180 days of such leave,

his family shall be entitled to lump-sum payment equal to the period falling short of

180 days.

13. Recreation Leave: -

Recreation leave may be granted for 15 days (against 10 days casual leave) once in a

calendar year. 15 days recreation leave can also be debited against 10 days leave on

full pay, if so desired by WAPDA employee.

Recreation leave shall not be admissible to WAPDA employee employed to WAPDA

schools / colleges.







































































~ 84 ~

14. Leave Not Due: -

It may be granted on full pay, to be off set against leave to be earned in future, for a

maximum period of 365 days in entire service, subject to the condition that during

the first five years of service, it shall not exceed 90 days in all. Such leave may be

converted into leave on half pay. It shall be granted only when there are reasonable

chances of the WAPDA employee resuming duty.

15. Special Leave: -

A female WAPDA employee on the death of her husband may be granted special

leave on full pay, when applied for not exceeding 130 days. This leave shall not be

debited to her leave account. Special leave will commence from the date of death of

her husband and for this purpose she will have to produce death certificate issued by

the competent authority along with her application for special leave.

16. Maternity Leave: -

a. Maternity leave may be granted to a female WAPDA employee on full pay for a

period which may extend up to the end of 90 days from the date of its

confinement or to the end of 45 days from the date of confinement, whichever is

earlier. Leave granted under this rule will not be debited to the leave account.

b. Maternity leave may not be granted for more than three times in the entire

service of a female WAPDA employee except in the case of female WAPDA

employee employed in any WAPDA school / college.

Maternity leave may by granted in continuation of, or in combination with any

other kind of leave including EOL as may be due and admissible to a female

WAPDA employee.

17. Disability Leave: -

a. Disability leave may be granted outside the leave account on each occasion up to

a maximum of 720 days on medical advice to a WAPDA employee disabled by

injury, ailment, or disease in consequence of duty or official position.

b. The leave salary during disability leave shall be equal to full pay for the first 180

days and on half pay for the remaining period.







































































~ 85 ~

18. Extra ordinary leave (Leave without pay): -

Extraordinary leave without pay may be granted in special circumstances when no

other leave is admissible or when the employee applies in writing for the grant of

this leave.

No leave salary is admissible during EOL.

Service Limit Leave Period

In case of 10 years continuous service 2 years leave

If service is less than 10 years 3 months/12 months on medical ground

19. In Service Death etc: -

In case a WAPDA employee dies or is declared permanently incapacitated for further

services by the Medical Board, a lump-sum payment equal to leave pay up to 180

days out of the leave account shall be made to his family as defined for the purpose

of family pension.

For the purpose of lump sum payment only the “Senior Post Allowance” will be

included in the leave pay so admissible.

20. Leave Ex Pakistan: -

a. Leave ex-Pakistan may be granted on full pay to a WAPDA employee who applies

for such leave or who proceeds abroad during leave. Such leave may be granted

for maximum of 120 days at a time and under disciplinary case not allowed.

b. Leave ex-Pakistan up to 30 days will be sanctioned by the competent authorities

to grant leave as given in Appendix I. Leave ex-Pakistan exceeding 30 days will be

referred to M.D. concerned for sanction provided that 45 days leave ex-Pakistan

for performance of Hajj by air will be sanctioned by leave sanctioning authorities

as laid down in Appendix I on the production of relevant Hajj documents.

20A Leave for Study abroad / within Pakistan: -

Leave for study abroad / within Pakistan shall be sanctioned to a WAPDA employee

for a period of 2 years at a time. For PHD study leave shall be extendable up to

maximum period of 4 ½ years. In case of Doctors for FCPS (Part II/Higher studies) the

study leave be sanctioned up to a maximum period of 3 years. Such leave will be

debit able to the leave account of the employee, any leave not due shall be







































































~ 86 ~

sanctioned as EOL, subject to condition that the employee shall execute a surety

bond to pay on demand to authority Rs. 500,000 + leave salary drawn as liquidated

damages, for failure to report to the authority for duty within a period of 4 weeks

from the date of completion of studies and also serve the authority for a minimum

period of 5 years. Such leave shall be sanctioned by the Member / M.D. concerned.

Seniority will be loosed of the said period.

20B Leave for Study abroad / within Pakistan: -

1. Study leave for higher education be restricted to only those fields, which are

related to WAPDA.

2. Letters of admission of foreign universities be got verified from the universities

before sanction of study leave.

3. Sources of financing for higher education abroad be checked more strictly.

4. Employees on return from abroad must produce their degree and the degree be

got verified from the concerned universities.

21 Leave on Medical Certificate: -

a. Leave applied for on Medical Certificate up to 30 days shall not be ordinarily

be refused provided the medical certificate is signed by one of the following:

WAPDA Medical Officer

Any medical officer authorized by WAPDA.

Medical officer of Government hospital / Dispensaries / CMH

b. If Medical certificate is exceeding 30 days, it will be referred to WAPDA

Medical Board comprising 3 medical officers.

c. No WAPDA employee can return to duty without producing a medical fitness

certificate on prescribed form.

22. Reasons need not to be specified: -

It shall not be necessary to specify the reasons for which leave have been applied so

long that leave is due and admissible to a WAPDA employee.

23. Leave when starts and ends: -

Leave may commence from the day following that on which a WAPDA employee

hands over the charge of his post and may end on the day preceding that on he

resumes duty.







































































~ 87 ~

24. Recall From Leave: -

a. If a WAPDA employee is recalled to duty from any kind of leave that he is

spending away from his Head Quarters, he may be granted a single return

fare + D.A. as admissible.

b. In case the WAPDA employee is recalled to duty and his remaining leave is

cancelled, the fare then admissible shall be for one journey only.

If the return from leave is optional, the WAPDA employee is entitled to no

concession.

25. Overstay after sanctioned leave: -

a. Unless the leave of a WAPDA employee is extended by the leave sanctioning

authority, a WAPDA employee who remains absent after the end of his leave

shall not be entitled to any remuneration for the period of absence and

double the period of such absence shall be debited against his leave account.

b. If there is insufficient credit in his leave account, such debit be adjusted

against future earnings.

26. Any type of leave may be applied: -

A WAPDA employee may apply for any type of leave, which is due and admissible to

him, and it shall not be refused on the ground that another type of leave should be

taken in the particular circumstances. For example an employee may proceed on EOL

followed by leave on half pay and full pay rather than that on full pay, half pay and

without pay.

27. Combination of different types of leave: -

One type of leave can be combined with any other type of leave as admissible to a

WAPDA employee subject to a maximum of 5 years at a time except LPR. A WAPDA

employee shall cease to be an employee, if he remains absent beyond the said

period.

WAPDA employee applying for leave under this rule solemnly affirm and undertake

that during leave he shall not seek employment else where, shall not apply for

extension of leave and shall report on duty after expiry of leave.







































































~ 88 ~

28. WAPDA employee on leave not to join duty without permission

before its expiry: -

A WAPDA employee on leave may not return to duty before the expiry of the period

of leave granted to him unless he is permitted to do so by the authority, which

sanctioned his leave.

29. Leaving of Head Quarter during Gazette holidays: -

A WAPDA employee will not leave his Head quarters during Gazette holidays except

with the prior permission of his immediate superior officer who must undertake the

responsibility of granting such permission.







































































~ 89 ~

RRuulleess ffoorr RReeiimmbbuurrsseemmeenntt ooff MMeeddiiccaall CChhaarrggeess 11997799

Maternity Cases:

Cost of maternity cases will be allowed up to the following maxima, if the delivery is

conducted at residence of employees.

BPS 1-4 Rs. 600/-

5-15 Rs. 800/-

16 and above. Rs. 1,000/-

The employee is entitled to reimbursement of charges subject to production of necessary

documents including a birth certificate issued by a Municipal corporation concerned/union

council concerned. No medicines will be issued at WAPDA’s cost during 7 days after delivery,

as reimbursement of delivery charges cover the cost of medicines used during this period.

Note1:

Twin/multiple deliveries shall constitute and be considered as single delivery for the

purpose of reimbursement. If a WAPDA employee gets the normal/complicated delivery

case conducted in a hospital other than Govt. Civil Hospital, reimbursement will be

admissible at Govt. hospital rates according to entitlement.

Note2:

Reimbursement for Ante-natal/post natal visit fee will be allowed for only one ante-natal

and one post-natal visit.

Note3.

Reimbursement of charges of normal or complicated cases conducted in a govt. hospital will

be admissible according to entitlement. If delivery is conducted in other than govt. hospital

then reimbursement will be at Govt. hospital rate according to entitlement.

Normal Delivery cases conducted in Government hospital / in Private Hospital: -

Reimbursement of normal deliveries in hospital will be limited to a maximum amount of Rs.

4,000 including fee and medicines etc. For complicated cases, the maximum amount will be

Rs.7,000.

Normal Delivery Rs. 4,000, Complicated Cases Rs. 7,000

If referred by WAPDA to other station, traveling allowance allowed and no daily allowance

will be given. Cost of ambulance allowed in case if WAPDA ambulance is not available by

that time.







































































~ 90 ~

Medical Board for treatment abroad: -

• D.G. Medical Services Convener.

• Medical Specialist Member.

• Surgical Specialist Member.

Family:

Means employee’s wife /husband, unemployed legitimate & step Children up to the age of

25-years and un-married and unemployed daughters and parents residing with and

dependant upon the employee. Parents of WAPDA Employee shall be allowed treatment

available on in WAPDA Hospital/Dispensary and not otherwise. Only one wife is entitled to

avail these facilities

Hospital:

Means all WAPDA Indoor /Out door Hospital and dispensaries.

Medical Attendance:

Means attendance in out patient or indoor hospital including such pathological,

bacteriological, radiological or other examinations that are considered essential by the

authorized medical attendant and such consultation with a specialist on the advice of

authorize medical attendant /D.G M.S.

Patient:

Means a WAPDA employee/Govt. Servant from civil Govt. or armed forces who is on

deputation to the authority , including any member of his /her family as defined in these

rules and to whim these rules apply and has fallen ill.

Treatment:

Means use of all medical and surgical facilities available at WAPDA Hospital and dispensaries







































































~ 91 ~

TTHHEE PPAAKKIISSTTAANN WWAAPPDDAA EEMMPPLLOOYYEEEESS ((EEFFFFIICCIIEENNCCYY &&

DDIISSCCIIPPLLIINNEE)) RRUULLEESS 11997788

Short title, Application and commencement: -

1. These rules may be called the Pakistan WAPDA Employees (Efficiency and Discipline)

Rules, 1978.

2. They shall apply to all WAPDA employees except those on probation and those

borne on work charged establishment.

3. They shall come into force at once.

Definition: -

1. “Authority” means Pakistan Water & Power Development Authority.

2. “Appointing Authority” means officer designated as such by any rules or by any

orders of the authority.

3. “Competent Authority” means Authority or the Appointing Authority or an officer

designated by the authority to exercise the powers of competent Authority.

4. “Employee” means a Person who has been directly recruited by the authority or who

has been absorbed in the service of the authority on transfer from, or on termination

of his Lien in his Present Department / Organization.

4A. “Enquiry Committee” means the Enquiry Committee appointed by the Competent

Authority.

5. “Misconduct” includes:

I. Breach of service Discipline or Instructions issued by the Authority.

II. Commission of theft, fraud; dishonesty.

III. Willful insubordination / Disobedience, whether alone or in combination with

others to any lawful and reasonable order of a superior.

IV. Willful damage / Loss of Authority goods / property.

V. Habitual absence without leave or habitual late attendance.

VI. Riotous behaviour or Disorderly behaviour during working hours.

VII. Habitual Negligence or neglect of work.

VIII. Striking work or inciting others to strike work.

IX. Participation in or subscribing in aid of any Political movement/Public

Election.

X. Failure to repay house building or any other loans and advances.

XI. Influence directly for appointment, promotion, transfer, punishment, and

retirement.







































































~ 92 ~

6. “Penalty” means a penalty which may be imposed under these rules.

Grounds for Penalty: - Where an employee in the opinion of a competent Authority:

a. Is inefficient or has ceased to be inefficient.

b. is Guilty of Misconduct or

bb. is guilty of Laxity in control over his subordinates, which facilitated the

commission of misconduct or other offenses by them.

c. is Corrupt or may reasonably, be considered corrupt because –

(i) He has assumed a style of living beyond his ostensible means or

(ii) He has a persistent reputation of being corrupt.

d. (a) is engaged in Subversive activities or is guilty to disclose official

secrets.

(b) provided an employee is found involved in leakage of secret

information regarding tenders / bids, the competent authority shall

impose penalty not less than compulsory retirement or removal from

service.

(C) Competent authority may impose on him one or more penalties

provided that wher an employee is found involved in theft of energy.

The competent authority shall impose penalty not less than dismissal

from service.

Minor Penalties: -

1. Censure

2. Withholding for a specified period, promotion or increment or unfitness for promotion

or financial advancement.

3. Recovery from pay of any pecuniary loss caused to WAPDA by negligence or breach of

orders.

Major Penalties: -

1. Reduction to a lower post or to a lower stage in a time scale.

2. Compulsory retirement

3. Removal from Service.

4. Dismissal from service.

Removal from service does not, but dismissal from service, does disqualify for future

employment.







































































~ 93 ~

Inquiry Procedure: -

The following procedure shall be observed when a WAPDA employee is proceeded against

under these rules:

In case where a Wapda employee is accused of subversion, corruption, or misconduct, the

competent Authority may require him to proceed on leave or suspend him provided that

any continuation of such leave or suspension shall require approval of next higher authority

after every three months.

1. While under suspension, the employee shall inform about his movements and shall

not leave his station without permission in writing of the appointing authority.

2. The competent Authority shall decide whether inquiry should be conducted through

an inquiry officer or inquiry committee.

3. If the competent Authority decides that it is not necessary to have an inquiry

conducted through an inquiry officer or committee, he shall –

a. by order in writing, inform the accused of the action proposed to be taken in

regard to him and the grounds of action and

b. Give him an opportunity to submit a written explanation against the action

proposed to be taken, within a period of not more than 14 days from the day

of explanation letter has been communicated to him, and will also require

the accused to state at the same time in his written explanation whether he

desires to be heard in person.

4. On receipt of report of enquiry officer or enquiry committee, the competent

authority shall consider the same and if on such consideration he is of the tentative

opinion that a penalty be imposed upon the accused he shall provisionally determine

the penalty to be imposed, and shall so inform the accused, supply him a copy of

report and call upon him to show cause within a reasonable time (7-14 days from the

day notice has been served 8on him), why the penalty imposed be not imposed. The

competent authority shall take into consideration the cause shown by the accused,

hear him in person and determine whether charge has been proved and then shall

pass such orders as he may deem proper.







































































~ 94 ~

Procedure to be observed when an Inquiry Officer or

Committee is to be appointed: -

Where an inquiry officer or inquiry committee is to be appointed, the competent authority

shall:

1. Frame a charge and communicate it to the accused together with the statements of

allegations explaining the charge and of any other relevant circumstances which are

proposed to be taken into consideration.

2. Require the accused within a reasonable time (7-14 days) to put in a written defence

and to state at the same time whether he desires to be heard in person.

3. The inquiry officer or committee shall inquire into the circumstances and may

examine the oral or documentary evidence in defence of the accused.

4. The inquiry officer or committee shall hear the case from day to day and no

adjournment shall be given except for the reasons to be recorded in writing.

However every adjournment with reasons shall be reported to the competent

authority. Normally no adjournment shall be for more than a week.

5. Where the inquiry officer or committee is satisfied that the accused is hampering or

attempting to hamper the progress of the inquiry, he or it shall administer a warning

and if thereafter, he or it is satisfied that the accused is acting in disregard of the

warning, he or it shall record a finding to that effect and proceed to complete the

inquiry in such manner as he or it thinks best suite to do substantial justice.

6. The inquiry officer or committee shall within 10 days of the conclusion of the

proceedings or such longer period as may be allowed by the competent authority

submit his or its findings and the grounds thereof to the competent authority.

Procedure for dealing with inefficient and habitual malingerers:

If an employee does not perform his duties diligently or is an inefficient worker or is a

habitual malingerer, that, is, a late comer, a willful absentee from duty, or avoids his duties

on false pretences a written warning shall be given to him by his immediate superior and if

he fails to reform himself, a report shall be made within a period of 2 months from the date

of the notice of the warning to the officer named below, who may after obtaining his

explanation, impose on him the penalty of stoppage of increment, for a period of one year,

without cumulative effect.







































































~ 95 ~

Action Authority: -

Grade 1-15 By the superior officer of grade 17 and higher grades.

16 & above 18 or who is 2 steps higher in grade to the employee.

Procedure of Show cause or charge sheet: -

The letter of explanation shall be sent to the accused at the last known address through

courier service or through registered mail with acknowledgement due. In case the letter is

received back with a report of refusal or received by the family members and reply not

received within a period of 10 days it shall be presumed that the notice has been duly

served on the accused.

Power to order Medical examination as to mental or bodily infirmity: -

Where it is proposed to proceed against an employee on the ground of inefficiency by

reason of infirmity of mind or body, the competent authority may at any stage require an

employee to undergo a medical examination by a Medical Board or Medical Officer of the

authority. The competent Authority may remove or retire an employee from service by

giving him a reasonable opportunity of showing cause within a period of 7-14 days.

Procedure of Inquiry against officer lent to Provincial/ Central Govt. etc.

In case the services of employee lent to a Provincial / Central Government, the borrowing

Authority shall have the powers of competent Authority for the purpose of placing him

under suspension or requiring him to proceed on leave and of initiating proceedings against

him under these rules: provided that borrowing authority shall forthwith inform the

authority which has lent his services, of the circumstances leading to the order of his

suspension or the commencement of the proceedings, as the case may be.

The borrowing authority shall obtain prior approval of the WAPDA before taking any action

under these rules against a WAPDA employee of NPS 17 or above.

If in the light of the findings of the proceedings taken against the WAPDA employee, the

borrowing authority is of the opinion that any penalty should be imposed on him, it shall

transmit to the lending authority the record of the proceedings and thereupon the lending

authority (WAPDA) shall take action as prescribed in these rules.







































































~ 96 ~

Appeal: -

1. An employee on whom a penalty is imposed shall have a right to appeal to the

authority next above the competent authority. An Appellate authority may enhance,

remit or reduce the penalty imposed by the competent authority. An employee, on

whom the appellate authority has imposed higher penalty than the one appealed

against, shall have a right of further appeal to the next higher officer or to the

authority.

2. The appeal shall comply with the following requirements:

a. It shall contain all material; statements and grounds relied upon and shall be

complete in itself.

b. It shall specify the relief desired.

c. It shall be submitted through proper channel.

d. It shall be made within two months of the date on which orders were passed.

3. The appeal shall be forwarded, as soon as possible to the appellate authority with all

relevant records and with the comments of the officer against whose order the

appeal has been filed.

4. The appellate authority shall consider:

a. Whether the facts on which the orders were based have been established.

b. Whether the facts established afford sufficient ground for taking action.

c. Whether the penalty imposed is excessive, adequate or inadequate.

d. There has been substantial compliance of these rules and after such

consideration shall pass such orders as it thinks proper.

Note: In case where the appellate authority to decides to enhance the penalty imposed by

the competent authority, a Show Cause notice will be issued and the accused / appellate

will be given an opportunity of being heard in person.

Revision:

The following authorities may either on receipt of specific reference or of their own motion

at any time call for any case in which proceedings may have been instituted under these

rules and pass such orders including orders reversing acquittal or enhancing the penalty

imposed as they may deem fit and orders so passed shall be final.







































































~ 97 ~

A Authority Disciplinary cases relating to G.M., Chief Engineers, S.Es.,

Senior Engineers and officers of equivalent status.

B Respective

Members/M.D.

Disciplinary cases concerning junior Engineers and officers of

equivalent status and all employees in BPS 1-16.

Note: In case where the above authorities decide to enhance the penalty imposed by the

competent authority, a Show Cause notice will be issued and the accused will be given an

opportunity of being heard in person.

Ex-Parte Action: -

In case the accused does not furnish his defense reply within stipulated period, then he is to

be proceeded against ex-parte and this is made amply clear in to the accused employee in

the explanation letter / charge sheet.

If accused refuse to receive explanation letter / charge report then ex-parte action may be

taken without issuing fresh explanation letter.

Recommendation by Inquiry Officers: -

Inquiry officers sometimes also make their recommendations regarding the imposition of

major or minor penalty, which is not proper. This should be left to the discretion of the

competent authority.







































































~ 98 ~

SAMPLE OF LETTER OF EXPLAINATION

Sub: LETTER OF EXPLANATION UNDER RULES-5(IV) OF PAKISTAN WAPDA E&D RULES 1978

While working as SDO in Ali Raza Abad Sub Division Lahore during 2000-01, you

committed the following acts of omission and commission on your part amounting to mis-

conduct:-

“Being SDO Ali Raza Abad Sub Division LESCO, ,it is your responsibility that ERO No.

3075-40 dated 01-10-2001 having sanctioned load 290 KW against Reference 1221-

09461376-26, handed over to Mr.Bashir Hussain Naeem for implementation but you did not

pursue the matter and due to your negligency the said LS failed to remove LESCO /WAPDA

material from site due to which you provided the opportunity of RCO without recovering

the cost of material caused heavy monetary loss to the Company in the shape of Rs. 1.540

(million) as pointed out by Audit Party office of the D.G Audit WAPDA Sunny view Lahore

vide his Draft Para No.02/2010 based on Advance Para No.2(746) for the period 2008-09

regarding violation of RCO policy which tantamount to misconduct. Hence loss sustained to

Company is recoverable from you.

By virtue of above, you have been found guilty of misconduct in this case.

I, Chief Executive Officer LESCO as a “Competent Authority” have considered the

case under Clause-5(i)(iv)(a) of Pakistan LESCO/WAPDA Employees (E&D) Rules,1978,

applicable to you and upon such consideration decided to issue to you a Show Cause Notice.

You are, therefore, hereby directed under Rule-5(i)(iv)(b) ibid, to Show Cause Notice, in

writing, within 14(Fourteen) days the receipt of this letter, why all or any of the penalties

described in Rule-4 ibid, Should not be imposed upon you.

Your explanation should reach the undersigned within the aforesaid period, failing which it

shall be presumed that you have declined to offer the same and exparte action will be taken

against you.

CHIEF EXECUTIVE OFFICER

LESCO H/Q LAHORE

To

Mr. Mian Abdul Waheed

the then SDO Ali Raza Abad Sub Division

Now Xen Transport WAPDA House Lahore.

NO._________________ dated______________2011







































































~ 99 ~

SAMPLE FOR SHOW CAUSE NOTICE OFFICE ORDER

OFFICE ORDER NO.________________ DATED____-_____- 2010

READ: Acknowledged copy of Letter of Explanation served upon Mr.

__________________ Meter Reader ______________ Sub Division LESCO Lahore vide this

Office No._________________ dated _________

READ: Defence Reply dated ___________

READ: Acknowledged copy of Show Cause Notice (Final) bearing this office No._________

dated _________

READ: Defence reply dated __________

READ: Personal hearing dated ____________

ORDER

Consequent upon the consideration of defence reply tendered by Mr._______ Meter

Reader A.I.Town Sub Division LESCO Lahore, and examination of above mentioned

documents besides heard him in person on ________ 2010. The official has been found

guilty of the charged leveled against him.

I Engr: Raja Mehmood Ahmed, Executive Engineer Allama Iqbal Town Division LESCO Lahore

as a “Competent Authority have therefore decided the case under Rule-4(b)(ii) as under:-

EXECUTIVE ENGINEER

A.I.TOWN DIVISION LESCO LTD

LAHORE

Endst:- No.__________________ Dated_______- - 2010

Copy of the above is forwarded for information and necessary action to the:-

1. Sub Divisional Officer __________

2. Divisional Accountant A.I.Town Division LESCO Lahore.

3. Official concerned.

EXECUTIVE ENGINEER


LAHORE







































































~ 100 ~

SAMPLE OF SUSPENSION ORDER

OFFICER ORDER NO.________________/ DATED ____/ 12 / 2010

Mr. Rana Zahid Qadeer , Meter Reader, Awan Town Sub Divn. LESCO Lahore

is hereby placed under suspension on account of misconduct with immediate effect

and attached with Divisional Office till further order. During his suspension period he

will be entitled to draw pay and allowances as admissible to him under the rules.

EXECUTIVWE ENGINEER


LAHORE

Endst No _______________ Dated ____/ 12 / 2010

Copy Forwarded to:-

1. The Superintending Engineer Central Circle , LESCO Lahore.

2. The Asstt: Manager (O), Awan Town Divn. Lahore. He is advised to prepare Draft

Show Cause Notice as allegations leveled against him by you and submit the same to

this office for further action.

3. The Divisional Accounts Officer, A.I.Town Division, LESCO Ltd Lahore.

4. Official concerned.

EXECUTIVE ENGINEER


LAHORE







































































~ 101 ~

BBEESSTT PPRRAACCTTIISSEESS OOFF AAUUDDIITT

• An Audit can be compared to an annual checkup with the doctor to ensure a clean bill of

health

• Almost every Organization whether it is a privately held business or a public sector entity

prepares financial reports.

• Organization have a legitimate need for an independent, unbiased assessment of

activities. Audit provides management with confirmation of excellent performance that

can be internally bench marked by the rest of the organization.

• 85 % of the problems in a workplace can be improved only by management improving

the work system. Audit can be positive tool for finding the opportunities for continuous

improvement.

• There are two kinds of audit: Internal Audit and External Audit. External Audit is

performed by an Auditor who does not have any ties with the Organization whereas

internal audit is performed by the Auditor from within the Organization.

• Auditable record is required to be kept in tidy manner. This should be made available to

the Auditor as and when required so that he / she is in a better position to express his /

her opinion on financial statement/ financial transactions.

• Head of the office should be available in the office during currency of audit so that the

observations raised are replied and the issues are resolved through meeting, if required

INTERNAL AUDIT

Internal Audit is a continuous process of reviewing and appraising all business activities

pertaining to accounting, financial and other operations. It is conducted for providing a day

to day information to the management so that an appropriate action can be taken

immediately before it has become too late. The Chief Auditor and other staff of the Internal

Audit Department are appointed by the management itself. Hence they are directly

responsible to the management. The main aim of internal audit is to build up sound and

satisfactory internal control system in the organization and consequently minimize the audit

work of the External auditor.







































































~ 102 ~

Role of Audit

A) To provide safeguard against frauds and wastage of public money.

B) To provide assistance / guidance for application of rules / regulations in financial

matters.

C) To see that rules / regulations and instructions issued from time to time for carrying

out financial transactions and keeping of accounts books are implemented in letter

and spirit.

D) To pursue recovery of outstanding dies.

Kind of Audit

• Statutory Audit

• Commercial Audit

• Internal Audit

• Audit of sales Tax by Federal Board of Revenue

• External Audit

External Audit

• The Auditor General of Pakistan is constitutional head of Supreme Audit Institution of

Pakistan. Director General , Audit is representative of the Auditor General of Pakistan

who conduct audit of WAPDA formation. • Regulatory Audit

• Propriety Audit

• Performance Audit

• Certification Audit

AUDIT POINTS:

• Audit observations

• Inspection report / Summary Para’s

• Advance Para

• Draft Para

• Audit Report







































































~ 103 ~

Govt. Audit Formation

• Local Departmental Accounts Committee (LDAC)

• Memorandum for Departmental Accounts Committee (MFDAC)

• Departmental Accounts Committee (DAC)

• Public Accounts Committee (PAC)

Composition Of Local DAC

1) Deputy Director , O/O the D.G Audit WAPDA

2) Senior Audit Officer , O/O the Deputy Chief Auditor / Manager Internal Audit.

3) Deputy Director (Admin) of concerned Company.

Composition Of Departmental Accounts Committee (DAC)

Secretary Ministry of W & P / PAO Convener

Chairman WAPDA Member

Member (Power) WAPDA Member

Member (Water) WAPDA Member

Member (Finance) WAPDA Secretary/Member

D.G Audit WAPDA Member

Financial Adviser W & P Member

Composition of MFDAC (DAC)

Joint Secretary Ministry of W & P / PAO Convener

Member (Finance) WAPDA Secretary/Member

Chief Auditor WAPDA Member

D.G Audit WAPDA Member

Financial Adviser W & P Member







































































~ 104 ~

Internal Audit System

• Internal audit of WAPDA and companies is conducted by the respective Audit parties

and Local Audit Parties of Chief Auditor, Wapda and Managers , Internal Audit of

Respective Company

• Audit of WAPDA formation is conducted through the following audit parties:-

1. Local Audit Parties:

These Parties audit the electricity consumers bills/ records maintained by

Revenue Officer of DISCOs Company.

2. Audit Parties:

These Parties audit the account of the officers of XENs and all others officers

of Distribution branches of Power Wing, GSO Organization, Hydro/ Thermal

Gas Power Stations and Common Services.







































































~ 105 ~

AUDIT OBSERVATIONS

Local Audit Parties:

• Issue Audit Notes on day to day basis.

• RO /CSO return third copy of audit note on weekly basis after acceptance adjustment

note and date is recorded on the audit note

• Disputed audit notes to be discussed jointly by R.O and XEN with Audit on weekly basis.

• In case of difference of opinion persists, the audit notes will be referred by WEN to

SE/CE for discussion.

• AUDIT OBSERVATIONS

Audit Parties:

• Two copies of Audit observations are prepared, one for the auditee and the other for

audit record.

• Audit observation are issued daily to the office under inspection for remarks and return

after two days of its issue.

• Audit observation to be discussed with the officer in charge in the presence of next

senior officer from executive and audit on the last day of Inspection.

• Issue of Inspection report.

KIND OF AUDIT

Statutory audit:

The Auditor General of Pakistan is constitutional head of Supreme Audit Institution of

Pakistan. Director General , Audit is representative of the Auditor General of Pakistan who

conduct audit of WAPDA formation.

Advance Para’s:

Advance Para’s containing serious irregularities are issued. Replies are required to be sent to

Audit within four weeks.

Draft Para’s:

If satisfactory reply is not sent within 4 weeks, the advance converted into Draft Para.







































































~ 106 ~

Draft Audit Report:

Draft Audit Report is issued to the Secretary, Ministry of Water and Power who is also

Principal Account officer. Draft Audit Report is discussed in DAC meeting. Draft Para s can

be settled by the DAC or even by the D.G WAPDA Audit himself.

Audit Report:

• Director General WAPDA audit compiles report and sends to the Auditor –General of

Pakistan who after signing it , sends to the President of Pakistan .

• The said report is ultimately handed over to the Public Account Committee which is the

standing committee of the Parliament.

• Before the report is discussed in the P.A.C meeting , the PAO i.e. Secretary Ministry of

Water & Power is required to conduct D.A.C meeting and discussed audit Para's.

• If D.A.C is convinced that reply is satisfactory, D.A.C will recommend to PAC to settle the

Para. D.A.C on its own cannot settle the para contained in the Audit Report.

Local Departmental Account Committee.

Local Departmental Account Committee was formed through an agreement between

Chairman WAPDA and Director General WAPDA Audit. This committee discussed and settles

the advance Para’s.

Commercial Audit:

The Firm of Chartered Accountants conduct of accounts of Companies.

Audit of Sales Tax by Federal Board of Revenue.

Sales tax collected from the consumers is remitted to the Federal Board of Revenue . FBR

has its Audit Directorate. They examine that sales tax has correctly been levied , collected

and remitted to FBR.

Regulatory Audit

Financial transactions in which rules have been violated are categorized under Regulatory

Audit

Propriety Audit

When there was no need of incurring expenditure on purchase of material etc. and when

abnormal rates have been allowed even by the competent sanctioning authority, these

financial transactions shall be categorized under propriety audit.







































































~ 107 ~

Performance Audit:

Through performance Audit it is seen that resources placed at the disposal of Project

Directors etc. have been utilized

• Efficiently ,Effectively ,Economically.

It is further seen that the project has achieved targets.

Certificate Audit:

Through certification Audit, correctness of accounts compiled by the accounting units is

seen. Materiality level i.e. extent of tolerance of errors is fixed. Normally it is between 0.5%

to 2.0% of expenditure.

• If extent of procedural errors is less than or equal fixed materiality level , unqualified

certificate is issued.

• If extent of procedural errors is more than the fixed materially level ,qualified

certificate is issued.







































































~ 108 ~

EELLEECCTTRRIICCTTYY AACCTT--11991100

Aerial Line:

An Electricity supply line which is placed above the ground & in open air.

Ampere:

Unit of electricity current

Area of Supply:

The area within which above a license is for the time being, authorized by his license to

supply energy

Current:

An electrical circuit forming a system or branch of system

Conductor:

An electrical conductor arranged to be electrically connected to a system.

Consumer:

Any pension who is supplied with energy by a license is called consumer.

Danger:

Danger to health, life and limb from shock, burn, explosion to an attendant.

Dead:

Disconnected from any live system and earthed

Energy:

Electrical energy when generated, transmitted & supplied or used for any purpose.

Earthling System:

An electrical system in which all the conductors are earthed

Volt:

Means a unit of electromotive force and the electric pressure

Watt:

Means a unit of power and is the energy expanded per second by an electric current of one

ampere under an electric pressure of one volt.







































































~ 109 ~

IMPORTANT SECTION

SECTION 24.

(Discontinuance of supply to consumer neglecting to pay charges)

This section specifies under what circumstance the Licensee is entitle to disconnect supply

The Licensee may disconnect on failure energy charges or a sum other than such charges

Before disconnection not less than seven clear days notice shall be given to the consumer

SECTION 26 A.

(Dishonest abstraction or consumption of energy)

SECTION 39,39A

(Theft of energy (Imprisonment/Fine)

Whoever installs or uses any device contrivance or artificial means for dishonest

abstraction, consumption or use , shall be punished with imprisonment of either

description for a term which may extend to three years or with fine which may extend to

five thousand rupees or both; and the existence of any device artificial means for such

abstraction.

SECTION 54-A.

Charges for supply of energy recoverable as arrears of Land Revenue

SECTION 54-B.

Requisition of Police Assistance.

SECTION 54-C Bar of Jurisdiction:

Whereas a Licensee gives a notice referred to in sub-section (1) of section 24 or disconnect

supply of energy to a premises under the provision of this Act , no Court shall make an

order prohibiting the Licensee from disconnection supply of energy to the premises or

requiring him to restore supply of energy to such premises







































































~ 110 ~

CHECKING INSTALLED LOAD - 2 METHODS

Three Watt Meter Method

In this method three meters are inserted individually in each phase and the algebraic sum of

their reading gives the total power consumed by the three phase Load. In LESCO Field staff

rarely use this method as Watt meters are not provided in any Sub Division.

This method is generally used by the LESCO officials in the field as well as in the Sub Division

because Meters are available in almost all Sub Division. It is both easy and safe to do. The

Current and Voltage of the Load is read through a Clip on Meter and the Power Factor is

taken from the nearly factory or Grid station where P.F Meters are installed.

The Calculations are made through the Formula:-

√3 V *I *P.F /1000=Power in Kilowatts







































































~ 111 ~

Punishments

Sr. # Subject Section

1 Aerial Lines 18

2 Compensation for damage 19

3 Power for license to enter premises & to remove filling or other

apparatus 20

4 Charges for energy to be made without undue preference 23

5 Meter 26

6 Dishonest distribution PF consumption of energy 26-A

7 Theft of energy 39

8 Service of Notice 53

9 Sealing of Meter 31

10 Line Crossing or approaching each other 74

11 Federal Electricity Board 36-A

12 Appointment of electrical Inspector 36

13 Penalty for installation of artificial 39-A

14 Recovery of sums /amounts recoverable under certain procedure 54

15

If a consumer files any suit in Court of law on protest he will pay full

payment. In Civil Court on full Payment. In Case of Electric Inspector

50 % payment

54-C







































































~ 112 ~

PPEENNSSIIOONN Pension is a monthly regular benefit which a employer /organization awarded to his

employee who retires from duty /service after a prescribed period or he deserves for

retirement according to rules /regulations of any other Department / employer.

Classification of Pension

Pensions are divided into following class’s

1. Compensation Pension

Compensation pension is granted to WAPDA Employee on a/c of abolition of his

regular post without alternative suitable employment being provided to him.

2. Invalid Pension

Invalid Pension is awarded to such WAPDA employee who bodily or mentally

incapacitated for further service on production of Medial Certificate issued by

WAPDA Medical Board or invalid Committee constituted by the Authority.

3. Disability Pension

Disability pension is granted to a WAPDA employee due to disability during service

/duty with the condition that this disability is due to service in WAPDA .This pension

is passed on the recommendations of WAPDA Medical Board.

4. Retiring Pension

A retiring pension is granted to a WAPDA employee who not being eligible for

superannuation pension:-

i) Opts to retire after 25 years qualifying service or

ii) compulsory retired from service by the Authority competent to remove him

form service on grounds of misconduct ,corruption or any the reason.

5. Superannuation Pension:-

A superannuation pension is granted to WAPDA employee who retires from service

on or after attaining the age of superannuation fixed by the Authority time to time.







































































~ 113 ~

6. Family Pension:-

i) In case of death of a WADA employee during service , gratuity in lieu of ¼ of

the gross pension will be allowed in addition to 75 % of the gorses pension to

the widow of deceased for the whole life till the condition of remarriage

ii) % in case of death after retirement family pension is admissible to the widow

@ 50 % of the pension

iii)- In case of death of widow family pension is admissible to her daughter till her

marriage or child up to age of 18-years.

Calculation of Pension:-

Gross Pension = Qualifying Service x Basic Salary x 7

300

Commutation: = 35 % of Gross Pension x12xno.of age factor

Net Pension = 65 % of Gross Pension x 4 adhoc increments

Gratuity

Service gratuity granted to the employee which retired or removed from service for any

reason and his qualifying service is 5-Years to 10 years, he may be granted a gratuity not

exceeding 1 month basic salary for each completed year of qualifying service .If retirement

is due to invalidation or employee dies in service the rate of gratuity shall be one & half

month basic pat for each completed year of service.

Superannuation age:

This limit of age determined by a employer/department for retiring of his employee now-a-

days this limit is 60 years.







































































~ 114 ~

PENSION CALCULATION RATES

AGE NEW RATE AGE NEW RATE

20 40.5043 41 24.5406

21 397341 42 23.9126

22 38.9653 43 23.184

23 38.1974 44 22.4713

24 37.4307 45 21.7592

25 36.6651 46 21.0538

26 35.9006 47 20.3555

27 35.1372 48 19.6653

28 34.375 49 18.9841

29 33.6143 50 18.3129

30 32.8071 51 17.5626

31 32.0974 52 17.005

32 31.3412 53 16.371

33 30.5869 54 15.7517

34 29.8343 55 15.1478

35 29.0841 56 14.5602

36 28.3362 57 13.9888

37 27.5908 58 13.434

38 26.8482 59 12.8953

39 26.1009 60 12.3719

40 25.3728 61 11.8632







































































~ 115 ~

BBOOOOKK OOFF FFIINNAANNCCIIAALL PPOOWWEERRSS Every officer / Manager has to carry out some decisions in a organization / Department

which could not be possible when he has no powers. Due to Financial Powers, he is allow to

do decision under his competency.

There are 02- Types of Powers:

a. Administrative Powers:

In administrative powers officer can transfer, promoted, suspend and remove from

service.. These matters have no direct link with financial matters

b. Financial Powers:

Financial Powers has direct link with the sanction / Approval of the competent

Authority regarding payments.

i) Section X dealing with powers of officers for contingent

Expenditures.

Contingent Expenditures:

Contingent expenditure comprises those charges which are incidental to the management

of an office and includes the cost of stationery, postage, telegram, furniture, advertisement,

office rent, books and periodical charges on account of hot and cold weather, contingent

establishment, liveries, repairs to furniture, taxi hire on duty connected with the office and

other similar petty charges. This shall also include all those miscellaneous expenses that are

not specifically covered in the delegation of financial powers book.







































































~ 116 ~

Nature Of Powers Competent Authority Monetary Limit

10.1.1

10.1.2

Purchase of stationery

articles with

quotations.

Purchase of stationery

articles without

quotations.

Chief Executive Officer

Technical, Finance, HR/Admn. Operation

Directors

Managers/SE

XEN

SDO/RO



Directors

Managers/SE

Xen

SDO/RO

Full Powers

Rs. 1 Lac

Rs. 25,000 at a time


Rs. 2,500 at a time

Rs. 50,000


Rs. 5,000 at a time

Rs. 2,500 at a time

RS. 500 at a time

10.2 Transport in emergent

case when company

transport is not

available.



Directors

Managers/SE

Full Powers as per actual

expenditures.

As per actual

expenditures up to a

maximum of Rs. 10,000 at

a time.

As per actual

expenditures up to a

maximum of Rs. 5,000 at a

time.

10.3.1

10.3.2

Hiring of residential

buildings for officers

and subordinates

working under them.

Non-residential

buildings for official

use.

BOD



Directors

Managers/SE



Directors

Managers/SE

Full Powers

Rs. 50,000 /Month

Rs. 20,000 /Month

Rs. 10,000 /Month

Full Powers

Rs. 20,000 /Month

Rs. 10,000 /Month

10.4 Electricity, water

charges, duties and

taxes for office

buildings



Directors

Managers/SE

Xen

SDO/RO

Full Powers

Full Powers

Full Powers

Full Powers

Full Powers

10.5.1

Postage, telegram and

telephone charges

including courier

charges, e-mail

connections.



Directors

Managers/SE

Xen

SDO/RO

Full Powers

Full Powers

Full Powers

Full Powers

Full Powers







































































~ 117 ~

10.5.2 Sanction of telephone

connections/ mobile

phone, internet & E-

mail connections


Full Powers

10.6

Purchase and repair of

drawing and surveying

instruments, furniture

and office equipment

including training

aids/material, spare

heaters, room

coolers/water coolers,

air conditioners and air

conditioning plants.



Directors

Managers/SE

Full Powers

Rs. 1 Lac in each case

Rs. 50,000 in each case

10.7

Entering into

maintenance

agreement on annual

basis for above items

(Except calculators and

Bi-Cycles)



Directors

Managers/SE

Full Powers

Rs. 0.2 million P.A.

Rs. 0.1 million P.A.

10.8

Purchase of liveries Chief Executive Officer Full Powers subject to the

standard and scale laid

down by BOD.

10.9

Printing Charges Chief Executive Officer


Directors

Managers/SE

Full Powers

Rs. 50,000 in each case.


10.10 Copying and

translation charges

payable on

documents obtained

from other officers

including charges for

photocopies.



Directors

Managers/SE

Xen

SDO/RO

Full Powers

Full Powers

Full Powers

Full Powers

Full Powers

10.11 Purchase of Daily

Newspapers and Tech.

Periodicals for official

use.



Directors

Managers/SE

Xen

SDO/RO

Full Powers

Full Powers

Full Powers,Subject to

maximum of 2 News

papers and 1 tech.

journal.

Full Powers,Subject to

maximum of 2 News

papers

One Newspaper only







































































~ 118 ~

10.12 Purchase of Tech.

publications, reports

specification and maps

tech. books and such

other books as

facilitate office

business.



Directors

Managers/SE

Full Powers

Rs. 50,000

Rs. 10,000

10.13 Purchase of Tech., non-

tech.

publications/books/per

iodical/journal/magazin

es and other printed

literature as may be

recommended by the

Chairman/Members

and library

Management

Committee for the

company library.



Directors

Full Powers

Full Powers

10.14 Advertisement

charges



Directors

Managers/SE

XEN

Full Powers




10.15 Charges for

remittance of pay and

allowances of

establishment by

money order/bank

draft/pay order

through courier.

Managers/SE

XEN

Full Powers

Full Powers

10.16 Expenditure on

binding work

Managers/SE

XEN

Full Powers subject to a

maximum of Rs. 30,000.

Full Powers subject to a

maximum of Rs. 15,000.

10.17 Purchase of Ferro

chemicals, Ammonia

Liquor, Ammonia

paper and

reproduction supplies

including toners

Ribbons/Cartridges for

PC’s.



Directors

Managers/SE

XEN

Full Powers

Rs. 100,000 P.A.

Rs. 50,000 P.A.

Rs. 10,000 P.A.







































































~ 119 ~

10.18 Purchase of service

postage stamps.



Directors

Managers/SE

XEN

SDO/RO

Full Powers

Full Powers

Rs. 10,000.

Rs. 5,000.

Rs. 2,000.

10.19 Purchase of service

postage stamps.



Directors

Managers/SE

XEN

SDO/RO

Full Powers as per

instructions by BOD from

time to time

Do

Do

Do

Do

10.20 Other contingent

expenditure not

covered under

specific items (Non

recurring)



Directors

Managers/SE

XEN





Section-XII dealing with powers of officers for payment under court orders, refund of

deposit, rectification of errors or mistakes etc. in electricity bills, suspension of electricity

dues, recovery of electricity dues by installments, waiver of surcharge levied due to non-

payment or part payment of electricity bills, write off of irrecoverable electricity dues and

waiver off audit objections and write off of other irrecoverable amount etc.

12.1.1

12.1.2

Payment under Court

order. (Judicial &

Quasi Judicial Forums)

Refund of deposit

through Court orders.



Directors

Managers/SE

XEN

SDO/RO



Directors

Managers/SE

XEN

SDO/RO

Full Powers

Rs. 200,000

Rs. 100,000

Rs. 50,000

Rs. 25,000

Full Powers

Rs. 200,000

Rs. 100,000

Rs. 50,000

Rs 25,000







































































~ 120 ~

Running Connections:

12.2.1

Suspension of recovery of

electricity dues in respect

of electricity bills under

dispute (where dispute

has arisen apparently on

genuine technical grounds

or due to wrong

application of tariff or

fault of the department

and that bills under

dispute can not be

corrected or revised

without obtaining

detailed

report/comments from

the Sub Divisional

officers/RO and XEN

concerned through the

usual channel where

necessary.


Director Customer Services

Managers/SE

XEN

SDO/RO

Full Powers

For a maximum period of 60

days for bills up to Rs. 1

million


Month for bills up to Rs. 0.5

Million.


Month for bills up to Rs. 0.1

Million.


Month for bills up to Rs.

5,000.

12.2.2

Recovery of arrears

(Excluding Current

consumption charges) of

electricity dues by

installments in respect of

electricity bills containing

accumulated

consumption charges or

of under assessment in

the past which are not

disputed by the consumer

and where the fault of not

billing the consumer for a

actual consumption

regularly every month or

of under assessment in

the past lies with the

department.



Manager (CS)/ SEs

XEN

SDO/RO

Full Powers

Rs. 1 million for a maximum of

12 equally monthly

installments.

4 equal monthly

installments for arrears up to

Rs. 200,000.

3 equal monthly


Rs. 25,000

3 equal monthly


Rs. 10,000

12.2.3

Recovery of electricity

dues by installments from

Govt. and Semi Govt.

Departments/ Institutions

and local bodies.



Manager (CS)/ SEs

XEN

SDO/RO

Full Powers

Full powers for a maximum of

12 equal monthly

installments.

Full powers for a maximum of

6 equal monthly installments.

Maximum of 3 equal monthly

installments.

Maximum of 3 equal monthly

installments.







































































~ 121 ~

3- Rectification in Billing.

12.3.1

Rectification of

incorrect entry in an

electricity bill

regarding tariff

applicable, sanctioned

load and maximum

demand.



Manager (CS)/ SEs

Xen

Full Powers up to the Limit

of their load sanctioning

authority.

12.3.2

Rectification of

arithmetical error or

clerical mistake or

incorrect entry in

electricity bill

regarding old meter

reading, new meter

reading and advance

consumption.

ROs/SDOs

Full Powers

12.3.3

Rectification of

arithmetical error or

clerical mistake or

incorrect entry in

electricity bill

regarding any arrears

amount shown

therein but already

paid by the consumer.

ROs/SDOs

Full Powers

12.4

Extension in due date

of payment of

electricity bill.



Manager (CS)/ SEs

XEN

SDOs /ROs

Full Powers up to 10 days.

For a maximum of 5 days

for bills up to Rs. 0.5

Million.


for bills up to Rs. 200,000.











































































~ 122 ~

12.5

Recovery of electricity

dues outstanding

against previous

disconnected

consumers by

installments where

the prospective

applicants for supply

undertake to pay the

arrears by easy

installments along

with their current

consumption charges

as a condition

precedent to restoring

supply to their

premises.



Manager (CS)/ SEs

XEN

SDOs

Full Powers.

Maximum of 6 equally

installments for arrears up

to Rs. 1 million.



to Rs. 500,000.



to Rs. 100,000.



to Rs. 20,000.

12.6

Waiver of surcharge

due to non-payment

or part payment of

electricity bills on

account of

departmental faults.



Manager (CS)/ SEs

XEN

SDOs

Full Powers.




Rs. 500 in each case.

12.7

Waiver of

irrecoverable

electricity dues.



Manager (CS)/ SEs

XEN

SDOs

Full Powers.





12.8.1

Waiver of internal

audit objection and

write off irrecoverable

amount.


Joint Committee of Finance Director,

Director Customer Services, and

Manager Internal Audit.

Full Powers.

Rs. 20,000.

12.8.2

Waiver of internal

audit objections of the

local audit parties

pertaining to

application of tariff,

under charges,

sanctioned load and

maximum demand.


Manager (CS)/ SEs

XEN

Full Powers.

Rs. 0.1 Million in each

case.








































































~ 123 ~

PPRREEPPAARRAATTIIOONN OOFF DDIIFFFFEERREENNTT TTYYPPEE OOFF BBIILLLLSS

Power Factor:

Means the ratio of KWh to KVAh recorded during the month

or

The ratio of KWh to the square root of sum of square of KWh and KVARh.

2

1

v a r1

p f

k h

k w h

=

+

PF=COS(TAN- (KVARH/KWH))

Load Factor:

Means the ratio of average load over a designated period to the peak load in that

period;

LOW POWER PACTOR PENALTY

Average Power Factor of a consumer at the point of supply shall not be less than 90 Percent.

In the event of said Power factor falling below 90 Percent , the consumer shall pay a Penalty

of two percent increase in the Fixed charges corresponding to one percent decrease in the

power factor below 90 percent. The Fixed charges for the purpose of calculating the penalty

for lower factor shall however , be determined with reference to maximum demand during

the month.

Example

1. Standard Power Factor = .90

2. Power Factor achieved= .76

3. Low Power Factor = 0.90-0.76=.14

4. Formula to calculate LPF Penalty =

LPF * 2 * Fixed Charges * MDI ® (in case of TOD billing MDI bill)







































































~ 124 ~

CALCULATION OF BILL TARIFF A-1(b), 03 TOD

Status Off

Peak Peak Total Remarks

TARIFF

RATE A-1(b)

KWH 5960 1540 7500

Reading /Data Provided by

SDO/XEN/S.E for billing

purpose

O/PEAK 8.22

KVARH 7140 1260 8400 PEAK 13.99

MDI ® 47.6 26.8 74.4 F/CHARGES 0

MDI

for fix charges 40 4 44

MDI TO BE BILL,

PEAK HOUR=MDI ®*4/24

OFF-PEAK =MDI®*20/24

I/TAX 0%

MDI

for LPF penalty 40.00 4 44 GST

16%

P.F 0.64 0.77 0.67 =COS(ATAN(KVARH/KWH)) E/DUTY 1.50%

L.P.F 0.26 0.13 0.23 =(P.F STANDARD 0.90) -

(P.F OBTAIN) NJS 0.1

V/CHARGES 48991 21545 70536 Rate given Minimum

Charges

S/P 75/-

3/P 150/-F/CHARGES 0 0 0 F/C *MDI charged

LPF PENALTY 0 0 0 ,=LPF*2*F/Charges*MDI

©

Electricity Duty 735 323 1058 V/Charges *1.50 %

NJS 596 154 750 Units *.10

I/TAX 0 0 0 =(V/C+F/C+LP

Penalty)*5/100

GST 7956 3499 11455 = (V/C+F/C+LP Penalty +

E/D)*16/100

TOTAL 58278 25521 83799

L.F 0.20 0.53 0.23 =KWH Consumption/(MDI

(b) *730)

HOURS 4.80 12.72 8.76







































































~ 125 ~

PEAK & OFF-PEAK TIMING

MONTH PEAK TIMING (4 Hours)

OFF PEAK TIMING (20 Hours)

DEC TO FEB 5 PM TO 9PM , (04 HOURS) REMAINING 20 HOURS OF THE DAY

MAR TO MAY 6 PM TO 10 PM , (04 HOURS) REMAINING 20 HOURS OF THE DAY

JUN TO AUG 7 PM TO 11 PM , (04 HOURS) REMAINING 20 HOURS OF THE DAY

SEPT TO NOV 6 PM TO 10 PM , (04 HOURS) REMAINING 20 HOURS OF THE DAY







































































~ 126 ~

HOW TO PREPARE A-1 DOMESTIC BILL

DOMESTIC CONNECTION BELOW 5 KW. (NON TOD)

UNITS SLAB RATE REMARKS.

1 TO 50 2.00 per unit

1 TO 100 5.79 per unit 579.00

101 TO 300 (200) 8.11 per unit 1622.00 (2201) -232

301 TO 700 (400) 12.33 per unit 4932.00 (7133) -1498

Above 700 15.07 per unit 4521.00 (11654) -3416

Minimum charges: S/Phase=Rs 75/- 3/P = 150/- Per month

ACTIVITY No.1. Units.-----Starting Time. -------Ending Time-----

S.NO DISCRIPTION AMOUNT REMARKS

01 Variable Charges Rate as given above

02 Electricity Duty 1.50 % of S.No.1

03 NJ Surcharge 0.10 Paisa per unit.

04 GST 16 % of(S.No.1 & 2 )

05 Total

ACTIVITY No.2. Units.-----Starting Time. ------Ending Time------

01 Variable Charges

02 Electricity Duty 1.50 % of S.No.1

03 NJ Surcharge 0.10 Paisa per unit.

04 GST 16 % of(S.No.1 & 2 )

05 Total







































































~ 127 ~

ABSTRACT HOW TO PREPARE THE BILL

TARIFF

RATE A-1(b) A-2 (C) B-2 B-3 TOD B-4 TOD

O/PEAK 8.22 8.01 8.01 7.75 7.46

PEAK 13.99 13.2 12.77 12.68 12.37

F/CHARGES 0.00 400 400 380 360

I/TAX 0.00 10% 5% 5% 5%

GST 16% 16% 16% 16% 16%

E/DUTY 1.50% 1.50% 1% 1% 1%

NJS 0.1 0.1 0.1 0.1 0.1

Minimum

Charges

S/ Phase Rs. 75/

3/P Rs.350/-

S/P 175/-

3/P 350/- Rs.2000/- Rs.50000/- Rs.500000/-







































































~ 128 ~

CALCULATION OF BILL TARIFF A-2(c), 06 TOD

Status Off Peak Peak Total Remarks

KWH 5960 1540 7500 Reading/Data Provided by

SDO/XEN/S.E for billing purpose KVARH 7140 1260 8400

MDI (R) 47.6 26.8 74.4

MDI (R)

for fix charges 40 4 44 MDI TO BE BILL ,

PEAK HOUR=MDI (R) x 4/24

OFF-PEAK =MDI(R) x 20/24 MDI (R)

for LPF penalty 40.00 4 44

P.F 0.64 0.77 0.67 = COS(ATAN(KVARH/KWH))

L.P.F 0.26 0.13 0.23 = (P.F STANDARD 0.90) -(P.F OBTAIN)

V/CHARGES 47740 20328 68068 Rate given

F/CHARGES 16000 1600 17600 F/C x MDI charged

LPF PENALTY 8320 416 8736 =LPF x 2 x F/Charges x MDI (C)

Electricity Duty 716 305 1021 V/Charges x 1.00 %

NJS 596 154 750 Units x 0.10

I/TAX 7206 2234 9440 =(V/C+F/C+LP Penalty) x 5/100

GST 11644 3624 15268 =(V/C+F/C+LP Penalty +E/D ) x 16/100

TOTAL 92222 28661 120883

L.F 0.20 0.53 0.23 =KWH Consumption/(MDI (b) *730)

HOURS 4.80 12.72 8.76







































































~ 129 ~

CALCULATION OF MDI TOD BILL B-2(B)

Status Off

Peak

Peak Total Remarks TARIFF

RATE

B-2

TOD

KWH 5960 1540 7500



purpose

O/PEAK 8.01

KVARH 7140 1260 8400 PEAK 12.77

MDI (R) 47.6 26.8 74.4 F/

CHARGES 400

MDI (R)


I/TAX 5%

MDI (R)

for LPF penalty 40.00 4 44

GST 16%

P.F 0.64 0.77 0.67 =COS(ATAN(KVARH/KWH)) E/DUTY 1%

L.P.F 0.26 0.13 0.23 = (P.F Standard 0.90)

- (P.F OBTAIN) NJS 0.1


Charges Rs.2000/-

F/CHARGES 16000 1600 17600 F/C *MDI charged

LPF Penalty 8320 416 8736 = LPF*2*F/Charges*MDI (R)

Electricity Duty 477 197 674 V/Charges *1.00 %

NJS 596 154 750 Units *.10

I/TAX 3603 1084 4687 =(V/C+F/C+LP Penalty)*5/100

GST 11606 3501 15107 =(V/C+F/C+LP

Penalty+E/D)*16/100

TOTAL 88342 26618 114960

L.F 0.20 0.53 0.23 =KWH Consumption/(MDI (b)

x 730)

4.80 12.72 8.76







































































~ 130 ~

CALCULATION OF BILL TARIFF B-3(b), 14 TOD

Status Off


TARIFF

RATE

B-3

TOD

KWH 956360 315400 1271760



purpose

O/PEAK 7.75

KVARH 636542 215405 851947 PEAK 12.68

MDI (R) 4476.2 3260 7736.2 F/

CHARGES 380

MDI (R)


MDI TO BE BILL,

PEAK HOUR=MDI(R) x 4/24

OFF-PEAK =MDI(R) x 20/24

I/TAX 5%

MDI (R)


16%


L.P.F 0.07 0.07 0.07 =(P.F STANDARD 0.90)



Charges Rs.50000/-

F/CHARGES 1417400 206340 1623740 F/C *MDI charged

LPF Penalty 198436 28888 227324 = LPF x 2 x F/Charges x MDI (R)

Electricity Duty 74118 39993 114111 V/Charges x 1.00 %

NJS 95636 31540 127176 Units x 0.10


GST 1456279 683919 2140198 =(V/C+F/C+LP Penalty+E/D) x

16/100

TOTAL 11105040 5201677 16306717

L.F 0.35 0.80 0.41 =KWH Consumption/(MDI (b)

x 730)

8.40 19.20 13.80







































































~ 131 ~

CALCULATION OF BILL TARIFF B-4(b), 17 TOD

Status Off


TARIFF

RATE B-4 TOD

KWH 956360 315400 1271760


SDO/XEN/S.E for billing purpose

O/PEAK 7.46

KVARH 636542 215405 851947 PEAK 12.37

MDI (R) 4476.2 3260 7736.2 F/

Charges 360

MDI (R)


MDI TO BE BILL,

PEAK HOUR= MDI (R) x 4/24

OFF-PEAK = MDI (R) x 20/24

I/TAX 5%

MDI (R)


16%


L.P.F 0.07 0.07 0.07 =(P.F STANDARD 0.90)



Charges Rs.500000/-

F/CHARGES 1342800 195480 1538280 F/C X MDI charged

LPF PENALTY 187992 27367 215359 = LPF x 2 x F/Charges x MDI (C)

ELECTRICITY

DUTY 71344 39015 110359

V/Charges x 1.00 %

NJS 95636 31540 127176 Units x 0.10


GST 1397853 666138 2063991 =(V/C+F/C+LP Penalty

+E/D)*16/100

TOTAL 10663333 5067255 15730588

L.F 0.35 0.80 0.41 =KWH Consumption/(MDI (b) x

730)

8.40 19.20 13.80







































































~ 132 ~







































































Date post:	15-Mar-2018
Category:	Documents
Upload:	vanphuc
View:	215 times
Download:	3 times

COMMERCIAL ASSISTANT TO COMMERCIAL SUPERINTENDENT · PDF fileIntroduction of LESCO 1. Company...

Documents