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Commissioner’s Dashboard November 2014 Allison Blake, Ph.D., L.S.W Commissioner December 20, 2014 The data contained in this dashboard is considered preliminary and as a result, these figures might be different than the final reported figures. The data is produced for continuous quality improvement across DCF.
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Page 1: Commissioner’s Dashboard November 2014

Commissioner’s Dashboard

November 2014

Allison Blake, Ph.D., L.S.W

Commissioner

December 20, 2014

The data contained in this dashboard is considered preliminary and as a result, these figures might be different

than the final reported figures. The data is produced for continuous quality improvement across DCF.

Page 2: Commissioner’s Dashboard November 2014

90,025 38,578

51,447 17,382

7,040 1,355

42,346 1,553

2,061 Remained in same Living situation 97%

Youth Open with CSOC238,578

10,156

FCP: Total Clients Served318,175 1,613

1,010 Placed out of State 1

28,570 7,241

25,568 DD Related Calls 1,215

3,002 349

13,938 2,743

31% 259

10% 13,720

7 1,453

95% 19%

92% 81%

338

84% 1,221

98% 1,809

84% 27%

15,900 83

3 FCP measures clients served in SBYSP and DV Services. Since Family Success Centers and Home Visitation programs report data in terms of families served, each family is assumed

to have at least one client.4 DoW measures clients served in SAARC and Displaced Homemakers. RPE measures doses or activities provided and does not allow for an unduplicated count of clients served.5 Families served by DCF includes CP&P families and FCP families. FCP families served data has a one month lag. 6

CSOC Children may receive multiple services and are counted multiple times.7 FCP quick facts are based on new clients/families. DoW quick facts are based on new and ongoing clients/families served.8

The cumulative number of human trafficking referrals between November 2013 and November 2014 was 125.

Response Timeliness Residential

2 The definition for "Youth Open with CSOC" reflects youth who are involved and eligible to receive services through CSOC.

Entries to Care

Caseload: Intake SAARC: Clients Served (Jul - Sep 2014)

Caseload: Permanency Displaced Homemaker: Clients Served (Jul - Sep 2014)

Caseload: Adoption New Clients

Subsidized Adoptions/KLG(Includes Subsidized Adoptions and subsidized KLGs)

RPE: Doses/Activities provided at Implementation Sites

(Nov-Jan)1 Some children may be served by both CP&P and CSOC and are over-represented in the final count of children served in the month.

SBYSP: Clients Served (October)

Number of Human Trafficking Referrals8 DV Services: Clients Served (October)

CP&P Quick Facts FCP & DoW Quick Facts7

Hotline Referrals FSCs: Families Served (October)

Monthly Staff Contacts/Children OOH Non-Residential

CPS Reports Home Visiting: Families Served (October)

CWS Referrals

DCF: Families Served in the Month5 PerformCare Calls

CP&P

FCP (Family Success Centers & Home Visiting) Sandy Related Calls

Care Management: Children Served

OOH Behavioral Health Settings: Children Served

DOW: Total Clients Served4 (Monthly Average)

On or About November 30, 2014

DCF At a Glance CSOC6 Quick Facts

DCF: Total Children Served in the Month1 Youth Open with CSOC (unduplicated count)

CP&P: Children/Youth Served DD Eligible Children (unduplicated count)

OOH Setting (< 18) MRSS: Dispatches in the month

In-Home Setting (< 18) MRSS: Interventions (includes prior dispatches)

Youth 18-21

The data contained in this dashboard is considered preliminary and as a result, these figures might be different than the final reported figures.

The data is produced for continuous quality improvement across DCF. 2

Page 3: Commissioner’s Dashboard November 2014

December

2013

November

2014

∆ from

Dec 2013

MSA

Target

Initial FTMs (October 2014) 69% 82% 13% 90%

Quarterly FTMs 54% 81% 27% 90%

Initial Case Plans (October 2014) 97% 95% -3% 95%

Ongoing Case Plans 98% 96% -2% 95%

CW visits Child Monthly (at placement site) 94% 92% -2% 98%

CW visits Child 2x/Mo 1st2Mo (September 2014) 89% 94% 5% 95%

CW visits Parent 2x/Mo 74% 67% -7% 95%

Parent visits Child 4x/Mo1 56% 61% 5% 60%

Response Timeliness 97% 95% -3% 98%

Investigation Timeliness CP&P (September 2014) 63% 76% 13% 98%

Investigation Timeliness IAIU 85% 83% -2% 80%

Ind. Living Assessments 14-18 yrs 96% 83% -13% 95%

Caseloads: Intake 87% 84% -3% 95%

Caseloads: Permanency 95% 98% 3% 95%

Caseloads: Adoption 87% 84% -3% 95%

MSA Updates Comparing December 2013 to November 2014

This table compares performance in the most current month to the last month of the previously published monitoring report (December 2013)

The blue bar indicates DCF performance in the current month. The red bar indicates the difference between

the current performance and the MSA target. Measures with a 30 or 60 day lag are noted next to the description

of the measure.

Caseworker visits with Child in Placement (all locations) November: 97%

The data contained in this dashboard is considered preliminary and as a result, these figures might be different than the final reported figures.

The data is produced for continuous quality improvement across DCF. 3

Page 4: Commissioner’s Dashboard November 2014

SECTION I: CHILD PROTECTION & PERMANENCY 5

SECTION II: ADOLESCENT SERVICES 10

SECTION III: INSTITUTIONAL ABUSE INVESTIGATION UNIT 11

SECTION IV: CHILDREN'S SYSTEM OF CARE 12

SECTION V: FAMILY & COMMUNITY PARTNERSHIPS 15

SECTION VI: DIVISION ON WOMEN 16

SECTION VII: TRACKING DATA AFTER SUPERSTORM SANDY 18

SECTION VIII: KEY PERFORMANCE INDICATORS BY CPP LOCAL OFFICE 21

Table of Contents

The data contained in this dashboard is considered preliminary and as a result, these figures might be different than

the final reported figures. The data is produced for continuous quality improvement across DCF. 4

Page 5: Commissioner’s Dashboard November 2014

n for

11/2014

∆ from

11/2013

25,568 -1%

51,447 -1%

43,988 -1%

(52%)

(40%)

(7%)

(1%)

1,022 24%

922 -2%

1,993 -4%

13,907 1%

338 -16%

509 -14%

Entries to Care

Exits from Care

7,459 1%

Data in this chart includes children up to age 20.99

Families Under CP&P Supervision

Children Under CP&P Supervision

Children Receiving CP&P In-Home Services

Children in Subsidized Kinship Legal Guardianship

Children in Subsidized Adoptions

Resource Family (non-Kin)

Resource Family Kinship

CP&P Quick Facts

Section I: Child Protection & Permanency

Group and Residential

Children in CP&P Out-of-Home Placement

Independent Living

Children Legally Free for Adoption (Excludes TPR Appeals)

Finalized Adoptions to date (CY 2014)

10,390

9,465

8,846

7,900

7,171 7,018 7,361 7,330 7,493 7,637 7,671 7,735 7,775 7,660 7,640 7,552 7,548 7,618 7,459

2,000

3,000

4,000

5,000

6,000

7,000

8,000

9,000

10,000

11,000

2006 2007 2008 2009 2010 2011 2012 2013 Jan'14

Feb'14

Mar'14

Apr'14

May'14

Jun'14

Jul'14

Aug'14

Sep'14

Oct'14

Nov'14'

Children in Out-of-Home Placement: Annual Entries, Exits and Monthly Point in Time Populations

Children in Placement-Point in Time Entries Exits

Point In Time data is based on data as of the last day of each month.

The data contained in this dashboard is considered preliminary and as a result, these figures might be different than

the final reported figures. The data is produced for continuous quality improvement across DCF. 5

Page 6: Commissioner’s Dashboard November 2014

59.3%

Section I: Child Protection & Permanency

State Central Registry StatisticsTotal SCR Intakes Recorded in NJ SPIRIT

CPS Reports

CWS Referrals

Non CPS/CWS Child Related Calls

10.2%

13,938

30.5%

93% 93% 94% 93% 95% 97% 97% 96% 95% 95% 96% 96% 95%

61% 63%

72% 77% 79% 76% 75% 76% 75% 76% 76%

30%

40%

50%

60%

70%

80%

90%

100%

Nov2013

Dec2013

Jan2014

Feb2014

Mar2014

Apr2014

May2014

Jun2014

Jul2014

Aug2014

Sep2014

Oct2014

Nov2014

Response and Investigation Timeliness (MSA Target= 98%)

CPS Response Timeliness CPS Investigation Timeliness

Axis begins at 30% to enhance separation.

Investigations have a 60 day lag in reporting.

September 2014: 5% of the Investigations received had a Substantiated finding & an additional 7% had an established finding.

The variation in performance on investigation timeliness in the Fall of 2013 is likely due to the high number of referrals re ceived in October 2013 (see above).

6,513

5,752

6,994

6,516

7,136

6,313

5,449

4,851

6,166

7,095

5,670

4,000

4,500

5,000

5,500

6,000

6,500

7,000

7,500

8,000

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

Tota

l Nu

mb

er

of

Re

ferr

als

CPS & CWS Referrals Assigned to All CP&P Offices

2010 2011 2012 2013 2014

Axis begins at 4,000 to enhance separation of data.

The data contained in this dashboard is considered preliminary and as a result, these figures might be different than

the final reported figures. The data is produced for continuous quality improvement across DCF. 6

Page 7: Commissioner’s Dashboard November 2014

June

2014

Jul

2014

Aug

2014

Sep

2014

Oct

2014

Nov

2014

∆ from

MSA

6 Months

Average

In Home 92% 91% 91% 92% 94% 90% N/A 92%

Out of Home 90% 90% 93% 93% 95% 92% -3% 92%

Section I: Child Protection & PermanencyMonthly Staff Contacts (MSA Target for Out of Home Children = 98%)

MSATarget

Jun2014

Jul2014

Aug2014

Sep2014

Oct2014

Nov2014

Contacts with Child - First TwoMonths In Placement¹

95% 90% 93% 94% 94%

Contacts with Parents - Reun. Goal(2x/month)²

95% 74% 72% 72% 74% 77% 67%

Parent/child Visits - Reun Goal.(4x/month)³ʾ

60% 56% 53% 54% 55% 59% 61%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

Pe

rce

nt

Co

mp

lete

d

Statewide Key Performance Indicators (KPI)

[1] Contacts with Child - First Two Months In Placement: (Sep: n=524) There is a two month lag in this measure. [2] Contacts with Parents - Reun. Goal (2x/month): (Nov: n=3,617 Excludes children who entered/exited in the month (n=198). [3] Parent/child Visits - Reun Goal.(4x/month): (n=3,675) Excludes children who entered/exited in the month. NOTE: Beginning in Nov 2014 and thereafter, data on Parent/Child Visits will be reported based on weekly visitation performan ce, not monthly

N/A N/A

86% 87%

82%

89% 86% 87%

81%

88%

93% 94% 92%

78%

84%

95% 95% 96% 96%

98% 96% 96% 96%

98% 98% 98% 97% 98%

88% 91%

88%

82% 81% 81%

82% 87%

90%

86%

89% 84% 84%

70%

80%

90%

100%

Nov2013

Dec2013

Jan2014

Feb2014

Mar2014

Apr2014

May2014

Jun2014

Jul2014

Aug2014

Sep2014

Oct2014

Nov2014

Caseload Compliance (Individual Worker Level) (MSA Target= 95%)

Intake Permanency AdoptionAxis begins at 70% to enhance separation of data.

Monthly Staff Contacts: In Home (n=21,419), Out-of-Home (n=6,815).

The data contained in this dashboard is considered preliminary and as a result, these figures might be different than

the final reported figures. The data is produced for continuous quality improvement across DCF. 7

Page 8: Commissioner’s Dashboard November 2014

Initial FTMs: (n=358) Compliance excludes children who exited within 30 days of removal.

Initial Case Plans: (n=365) Compliance excludes children who exited. 6 months average for Initial Case Plans is 94%.

Ongoing Case Plans (n=1232) Compliance excludes children who exited in the last six months. 6 months average for Ongoing Case Plans is 97%.

Section I: Child Protection & Permanency

Quarterly FTMs: (n=1710) Compliance excludes children who exited.

64% 69% 68%

75% 77% 77% 80%

74%

81% 79% 79% 82%

52% 55% 60%

63% 69%

76% 80%

79%

73% 78%

79% 80% 81%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

Nov2013

Dec2013

Jan2014

Feb2014

Mar2014

Apr2014

May2014

Jun2014

Jul2014

Aug2014

Sep2014

Oct2014

Nov2014

Initial & Quarterly Family Team Meetings

Initial FTM Quarterly FTM

Initial FTMs have a 30 day lag time for reporting

94%

97%

93% 95%

98% 98%

93% 93% 95%

93%

98%

95%

94%

99%

96% 98% 98% 98% 99% 98%

95%

97% 98% 97%

96%

70%

75%

80%

85%

90%

95%

100%

Nov2013

Dec2013

Jan2014

Feb2014

Mar2014

Apr2014

May2014

Jun2014

Jul2014

Aug2014

Sep2014

Oct2014

Nov2014

Initial & Ongoing Case Plans

Initial Case Plan Ongoing Case Plan

Axis begins at 70% to enhance separation of data.

The data contained in this dashboard is considered preliminary and as a result, these figures might be different than

the final reported figures. The data is produced for continuous quality improvement across DCF. 8

Page 9: Commissioner’s Dashboard November 2014

Section I: Child Protection & Permanency

Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep

0

500

1000

1500

2000

2500

3000

3500

Monthly Cumulative Rate of Referral to Early Intervention Service for Eligible Children

FFY '14Referred

FFY '14Not Referred

FFY '15Referred

FFY '15Not Referred

59%

59%

59%

57%

57%

56%

58%

58%

59%

55%

57%

Eligible Children: Pursuant to the Child Abuse Prevention and Treatment Act (CAPTA) 42 U.S.C.§5106a, a child under three years of age involved in a Substantiated or Established incident of child abuse or neglect, must be referred to the New Jersey Early Intervention System (NJEIS) in his or her county of residence. Rate of Referral: This graph represents the rate of referral by month for the cumulative number of eligible children as a result of investigations completed in the federal fiscal year (October 1, 20XX – September 30, 20XX). Ongoing Data Collection: Referrals are counted on an ongoing basis through the federal fiscal year. As a result data from federal fiscal year 2015 will change from month to month as the referral counts are updated.

47%

The data contained in this dashboard is considered preliminary and as a result, these figures might be different than

the final reported figures. The data is produced for continuous quality improvement across DCF. 9

Page 10: Commissioner’s Dashboard November 2014

2,061

1,642

(57%)

(26%)

(18%)

669

Independent Living

Youth 18-21

Youth 18-21 years old served by CP&P⁴

[5] The terms “out-of-home” and “in-home” may not be appropriate for all 18-21 year olds. Youth identified as “in-home” can either be residing with a

parent/relative, or living independently. Any of these youth may be receiving services. These definitions are currently being reviewed to better understand

how we capture DCF’s work with this population. The goal of this ongoing work is to create three meaningful categories for 18-21 year olds 1) Youth in a

formal out-of-home placement setting, 2) Youth that achieved permanency, and 3) Youth that never achieved permanency.

419

Youth served “In Home” living with a parent/relative or living independently⁵

Youth Receiving Adoption or KLG Subsidy

Family Based Setting

Congregate Care Setting

[4] The data includes all 18-21 year olds who are active participants in an open CP&P case as of the end of the month.

Youth served "Out-of-Home"

Section II: Adolescent Services

OAS Quick Facts

93% 91%

90% 91% 89% 90%

89%

86% 85% 84%

83%

70%

75%

80%

85%

90%

95%

100%

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

Completed Independent Living Assessments of Youth Ages 14-18 years (n= 957)

2013 2014

Axis begins at 70% to enhance separation of data.

The data contained in this dashboard is considered preliminary and as a result, these figures might be different than

the final reported figures. The data is produced for continuous quality improvement across DCF. 10

Page 11: Commissioner’s Dashboard November 2014

Section III: Institutional Abuse Investigation Unit

251 214

317

262

323

262

208

159

224

305

205

0

50

100

150

200

250

300

350

400

450

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

Nu

mb

er

of

Re

po

rts

Pe

r M

on

th

IAIU Child Protective Service Reports

2010 2011 2012 2013 2014

90% 85%

82% 88% 89% 90% 90%

85% 88% 85% 84% 87%

83%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

Nov2013

Dec2013

Jan2014

Feb2014

Mar2014

Apr2014

May2014

Jun2014

Jul2014

Aug2014

Sep2014

Oct2014

Nov2014

IAIU Investigation Timeliness (MSA Target= 80%)

IAIU Timeliness

The data contained in this dashboard is considered preliminary and as a result, these figures might be different than

the final reported figures. The data is produced for continuous quality improvement across DCF. 11

Page 12: Commissioner’s Dashboard November 2014

x2

Section IV: Children’s System of Care

9,434 9,465 9,577

9,947 10,153

10,209 10,248 9,954 9,829 9,859 9,898

10,156

6,000

7,000

8,000

9,000

10,000

11,000

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

Children in Care Management January 2010 - December 2014

2010 2011 2012 2013 2014

Axis begins at 6,000 to enhance separation of data.

The relative increase in children in care management is attributable in part to an expansion of populations served. This includes children with developmental

disabilities and children in need of substance abuse treatment.

704 615

899

617

1,232

703 609 598

745 581 557 577 603 538 578

0

200

400

600

800

1,000

1,200

1,400

Children in Care Management by County as of 12/1/2014

(n= 10,156)

The data contained in this dashboard is considered preliminary and as a result, these figures might be different than

the final reported figures. The data is produced for continuous quality improvement across DCF. 12

Page 13: Commissioner’s Dashboard November 2014

*n includes 1 child placed out-of-state.

Section IV: Children’s System of Care

Treatment Home

3%

Detention Alternative 1%

12%

Intensive Residential Treatment

Psychiatric Comm. Residence

Group Home 9%

Residential Treatment Center 29%

Children in Out-of-Home Treatment – October 2014

Out-of-Home Treatment Settings n= 1,613

Specialty Bed 21%

25%

1,735 1758 1759

1728 1715 1684 1673

1623 1619 1631 1613

1,500

1,600

1,700

1,800

1,900

2,000

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

Children in Out of Home Treatment Settings - All Children January 2010 - November 2014

2010 2011 2012 2013 2014

Axis begins at 1,500 to enhance separation of data.

Data does not include DD only children.

1,443 1,296

1,760 1,610

1,693

1,356

831 841

1,544

2,004

1,355

0

500

1,000

1,500

2,000

2,500

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

Mobile Response Stabilization Services (MRSS) Dispatched January 2011 - November 2014

2011 2012 2013 2014

The data contained in this dashboard is considered preliminary and as a result, these figures might be different than

the final reported figures. The data is produced for continuous quality improvement across DCF. 13

Page 14: Commissioner’s Dashboard November 2014

Section IV: Children’s System of Care

9,132 8,190

10,504 9,678 9,766 9,686

7,390

6,489

8,162

9,503

7,241

0

2,000

4,000

6,000

8,000

10,000

12,000

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

Nu

mb

er o

f C

alls

PerformCare Total Calls January 2011 - November 2014

2011 2012 2013 2014

Total Calls is the unduplicated number of calls in the month.

1,650

1,339

1,866 1,949

2,069

2,910

2,060

1,626

1,896 1,732

1,215

0

500

1,000

1,500

2,000

2,500

3,000

3,500

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

Nu

mb

er o

f C

alls

PerformCare Calls Related to Children with Developmental Disabilities January 2013 - November 2014

2013 2014

CSOC changed the methodology for collecting data on DD related calls thus resulting in a higher number of DD related calls. Calls are now counted as DD Related if the call has a “DD Call Reason or Resolution” or if the Child has an open DD tracking element. Calls may be classified as DD and/or Sandy as these numbers are duplicated.

The data contained in this dashboard is considered preliminary and as a result, these figures might be different than

the final reported figures. The data is produced for continuous quality improvement across DCF. 14

Page 15: Commissioner’s Dashboard November 2014

Section V: Family & Community Partnerships

DCF's Strategic Priorities for 2014-2016 include developing a data system for Family & Community Partnership and the Division on Women to ensure the timeliness, consistency and quality of data collected from providers.

2,847

2,297

2,591 2,873

2,042 1,791

3,010 2,515 2,706 2,743

0

1,000

2,000

3,000

4,000

5,000

6,000

7,000

Jan Feb Mar Apr May June July Aug Sep Oct Nov Dec

Family Success Centers - Families Served

2012 2013 2014

Methodology for counting FSC clients changed beginning in July 2013 to only count registered participants.

12,794 12,892

14,752

13,565 13,062

9,613

3,892

2,085

10,302

13,720

0

3,000

6,000

9,000

12,000

15,000

18,000

Jan Feb Mar Apr May June July Aug Sep Oct Nov Dec

School-Based Youth Services Programs - New and Ongoing Clients Served

2012 2013 2014

The data contained in this dashboard is considered preliminary and as a result, these figures might be different than

the final reported figures. The data is produced for continuous quality improvement across DCF. 15

Page 16: Commissioner’s Dashboard November 2014

Jul-Sep

2013

Oct-Dec

2013

Jan-Mar

2014

Apr-Jun

2014⁶

Jul-Sep

2014⁷

21 21 21 21 21

788 709 786 752 736

597 490 554 408 250

144 133 105 147 182

133 73 63 68 53

1,662 1,405 1,508 1,375 1,221

2,940 3,173 3,386 3,133 2,684

410 375 355 421 405

477 537 464 548 348

Nov-Jan

2013

Feb-April

2013⁶

May-July

2013⁹

Aug-Oct

2013⁶

Nov-Jan

2014⁶

107 128 165 72 83

167 249 135 181 61

Jul-Sep

2014

Oct-Dec

2014

Jan-Mar

2014

Apr-Jun

2014

Jul-Sep

2014

455 431 523 502 481

687 330 316 293 1328

1142 761 839 795 1809

Section VI: Division on Women

Number of New Clients Served

Ongoing Significant Others Served

New Victims Served

Ongoing Victims Served

New Significant Others Served

⁶ Missing information from 1 county.

⁷ DOW reporting requirements changed for this reporting period. 3 counties did not yet submit reports. The method of calculating ongoing victims/significant others and

volunteers changed, resulting in an underestimate for the quarter. This underestimate will be adjusted in a future reporting period.

⁸ RPE reporting requirements are under revision. Data for the Feb-Apr '14 & May-Jul '14 quarters will be available at a later date.

⁹ Missing information from 2 counties. In addition, there are some ongoing data quality issues. DoW Coordinators are providing TA to improve the data going forward.

Volunteer Confidential Sexual Violence Advocates

Total SAARC Served

Hotline/Email Services Provided

Accompaniments

DCF's Strategic Priorities for 2014-2016 include developing a data system for Family & Community Partnership and the Division on Women to ensure

the timeliness, consistency and quality of data collected from providers.

Total Number of SAARC Programs

Total Number of Clients Served

Number of Ongoing Clients Served

Displaced Homemaker Program

Number of Recruitment Presentations & One-Time

Education Sessions

Rape Prevention & Education Programs

(RPE)8

Number of Doses/Activities Provided at

Implementation Sites

932 842 891 899 918

730 563

617 476 303

0

200

400

600

800

1,000

1,200

1,400

1,600

1,800

Jul-Sep2013

Oct-Dec2013

Jan-Mar2014

Apr-Jun 2014⁶

Jul-Sep 2014⁷

Sexual Assault, Abuse and Rape Care Programs (SAARC)

New Clients Ongoing Clients

The data contained in this dashboard is considered preliminary and as a result, these figures might be different than

the final reported figures. The data is produced for continuous quality improvement across DCF. 16

Page 17: Commissioner’s Dashboard November 2014

Section VI: Division on Women

1,215

1,102

1,333 1,344 1,291

1,443

1,243 1,227

1,377 1,453

0

200

400

600

800

1,000

1,200

1,400

1,600

Jan Feb Mar Apr May June July Aug Sep Oct Nov Dec

Domestic Violence Services - Adults and Children Admitted to Residential and Non-Residential Services

Total New Clients

2012 2013 2014

The Domestic Violence data is different from the August 2014 dashboard because of provider data entry changes.

The data contained in this dashboard is considered preliminary and as a result, these figures might be different than

the final reported figures. The data is produced for continuous quality improvement across DCF. 17

Page 18: Commissioner’s Dashboard November 2014

Section VII: Tracking Data after SuperStorm Sandy10 Most Impacted Counties

0

20

40

60

80

100

120

140

160

180

200

CP&P Local Offices with >10% Increase in Referrals Comparing November 2013 to November 2014

Nov 2013 Nov 2014

Red bars indicate a SuperStorm Sandy designated impacted county.

0

5

10

15

20

25

30

35

40

45

Calls to PerformCare from Sandy Affected Families November 2014

Red bars indicate a SuperStorm Sandy designated impacted county.

n=349; Salem county did not receive any calls from Sandy Affected families. There was 1 call that were not attached to any county.

Calls are counted as Sandy Related if the family has ever answered yes to the question “were you affected by Superstore Sandy”.

The data contained in this dashboard is considered preliminary and as a result, these figures might be different than

the final reported figures. The data is produced for continuous quality improvement across DCF. 18

Page 19: Commissioner’s Dashboard November 2014

Section VII: Tracking Data after SuperStorm Sandy10 Most Impacted Counties

0

20

40

60

80

100

120

Atlantic Bergen Cumberland Hudson Middlesex Union

Q3 '13

Q4 '13

Q1 '14

Q2 '14

Q3 '14

Bergen county includes two agencies, but all waiting victims come from one. The waiting list for this agency is group counseling, and the victim is likely to have received crisis counseling. Cape May, Essex, Monmouth & Ocean are not included. They had 2 or fewer DV victims waiting for services during the entire time period.

Surveillance of Counties with Unmet Needs for Non-Residential DV Services Domestic Violence Victims Waiting for Non-Residential Services

0

20

40

60

80

100

120

140

Atlantic Bergen Essex Middlesex Monmouth Union

Q3 '13

Q4 '13

Q1 '14

Q2 '14

Q3 '14

Non-admitted clients are offered referrals to other counties. Cape May, Cumberland, Hudson & Ocean are not included. They had 10 or fewer clients not admitted during the entire time period.

County-Level Surveillance of Residential DV Shelters Over Capacity Women and Children Not Admitted to Domestic Violence Shelters Due to Insufficient Space

The data contained in this dashboard is considered preliminary and as a result, these figures might be different than

the final reported figures. The data is produced for continuous quality improvement across DCF. 19

Page 20: Commissioner’s Dashboard November 2014

Section VII: Tracking Data after SuperStorm Sandy10 Most Impacted Counties

735 708

878 909 841

978

755 730

903 981

0

200

400

600

800

1000

1200

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

2011 2012 2013 2014

Domestic Violence Services: Adults and Children Admitted to Residential and Non Residential Services

In Counties Impacted by SuperStorm Sandy

The Domestic Violence data is different from the August 2014 dashboard because of provider data entry changes.

29

38

42

32

33

37 33

30

32 32

0

10

20

30

40

50

60

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

2011 2012 2013 2014

Residential Domestic Violence Programs: Victims' Average Length of Stay (days)

In Counties Impacted by SuperStorm Sandy

The data contained in this dashboard is considered preliminary and as a result, these figures might be different than

the final reported figures. The data is produced for continuous quality improvement across DCF. 20

Page 21: Commissioner’s Dashboard November 2014

Local Office M# 3b M# 4 M# 7a M# 7b M# 10 M# 11 M# 16 M# 17 M# 18 M# 20a¹ M#20bIntake

Caseload

Atlantic East 97% 65% 93% 89% 100% 99% 94% 92% 71% 64% 78% 59%

Atlantic West 94% 59% 80% 79% 91% 98% 93% 92% 70% 73% 82% 42%

Bergen Central 91% 75% 92% 96% 99% 100% 98% 94% 79% 69% 87% 95%

Bergen South 92% 67% 91% 94% 99% 100% 96% 92% 79% 68% 83% 96%

Burlington East 89% 68% 72% 79% 98% 98% 91% 88% 73% 72% 86% 77%

Burlington West 97% 72% 83% 78% 96% 99% 93% 90% 81% 64% 81% 84%

Camden Central 95% 63% 64% 60% 84% 96% 86% 92% 68% 50% 65% 84%

Camden East 95% 70% 71% 67% 97% 98% 91% 96% 79% 59% 74% 99%

Camden North 87% 61% 61% 45% 97% 97% 88% 91% 78% 62% 77% 83%

Camden South 97% 79% 71% 58% 99% 99% 98% 97% 67% 64% 77% 93%

Cape May 89% 82% 80% 79% 99% 95% 92% 91% 70% 70% 80% 93%

Cumberland East 83% 76% 53% 58% 92% 96% 87% 95% 54% 56% 63% 91%

Cumberland West 89% 54% 79% 79% 98% 99% 95% 94% 74% 64% 75% 92%

Essex Central 99% 97% 59% 65% 91% 96% 89% 95% 67% 56% 64% 99%

Essex North 98% 78% 55% 54% 83% 96% 84% 92% 71% 63% 79% 97%

Essex South 97% 85% 54% 52% 91% 92% 95% 92% 64% 57% 74% 99%

Gloucester East 92% 58% 86% 79% 93% 91% 90% 92% 70% 53% 74% 75%

Gloucester West 96% 87% 73% 66% 90% 98% 93% 95% 75% 67% 82% 92%

Hudson Central 86% 57% 84% 88% 98% 98% 95% 94% 76% 68% 81% 73%

Hudson North 98% 86% 89% 88% 89% 96% 98% 96% 85% 71% 86% 97%

Hudson South 90% 47% 72% 57% 97% 96% 92% 92% 71% 67% 80% 67%

Hudson West 83% 63% 90% 82% 95% 97% 91% 83% 71% 56% 71% 83%

Hunterdon 100% 90% 81% 91% 100% 100% 96% 88% 84% 73% 83% 100%

Mercer North 96% 70% 91% 92% 92% 99% 94% 92% 78% 65% 80% 92%

Mercer South 96% 65% 93% 91% 97% 98% 93% 96% 81% 70% 84% 99%

Middlesex Central 95% 74% 53% 83% 100% 95% 93% 90% 74% 62% 75% 90%

Middlesex Coastal 96% 93% 80% 88% 95% 97% 97% 94% 73% 62% 79% 77%

Middlesex West 94% 71% 80% 74% 81% 94% 93% 93% 61% 58% 69% 90%

Monmouth North 91% 71% 42% 51% 97% 99% 93% 91% 62% 56% 70% 76%

Monmouth South 95% 74% 74% 61% 98% 99% 91% 94% 73% 60% 71% 46%

Morris East 97% 88% 100% 95% 100% 100% 100% 96% 80% 77% 88% 97%

Morris West 98% 78% 78% 77% 84% 98% 96% 93% 75% 78% 83% 95%

Newark Center City 96% 90% 71% 64% 92% 97% 91% 93% 70% 54% 72% 96%

Newark Northeast 96% 86% 86% 70% 96% 96% 97% 92% 82% 67% 84% 85%

Newark South 94% 89% 89% 76% 96% 100% 96% 89% 66% 50% 73% 84%

Ocean North 96% 62% 73% 74% 95% 95% 94% 95% 73% 63% 80% 96%

Ocean South 98% 78% 63% 59% 98% 99% 93% 92% 62% 66% 71% 88%

Passaic Central 96% 64% 61% 66% 93% 98% 85% 87% 66% 69% 77% 68%

Passaic North 96% 85% 86% 83% 97% 100% 93% 94% 76% 68% 79% 86%

Salem 92% 53% 51% 56% 79% 95% 90% 96% 76% 68% 83% 88%

Somerset 98% 78% 65% 75% 99% 99% 91% 92% 70% 63% 72% 95%

Sussex 97% 68% 74% 64% 100% 97% 95% 98% 71% 61% 79% 81%

Union Central 96% 84% 68% 71% 95% 98% 99% 93% 73% 53% 70% 98%

Union East 94% 70% 89% 90% 98% 99% 95% 92% 80% 69% 84% 99%

Union West 98% 75% 90% 81% 93% 100% 99% 87% 78% 62% 79% 99%

Warren 92% 60% 71% 52% 88% 92% 82% 82% 59% 62% 64% 99%

Statewide 94% 73% 76% 72% 95% 97% 93% 92% 72% 63% 77% 87%

Measure # Final

Target

M# 3b 98%

M# 4 98%

M# 7a. 90%

M# 7b. 90%

M# 10 95%

M# 11 95%

M# 16 95%

M# 17 98%

M# 18 95%

M# 20a 60%

M# 20b 85%

Intake Caseload 95%

Parent-Child Visits (bi-weekly) Dec '13 - Nov '14

Intake Worker Caseload Dec '13 - Nov '14

Met Target Within 10% of Meeting Target < 60% of Final Target

Monthly Wkr-Child Visits at the Placement Site (Includes Out of State Children) Dec '13 - Nov '14

Wkr-Parent Visits (Reunification goal; 2x monthly) Dec '13 - Nov '14

Parent-Child Visits (weekly) Average weekly visits for 12 weeks. 9/13/14-11/29/14

Case Plans (initial) Nov '13 - Oct '14

Case Plans (ongoing) Dec '13 - Nov '14

Wkr-Child Visits (first 2 months OOHP) Oct '13 - Sep '14

Timeliness of Completion (investigations in 60 days) Oct '13 - Sep '14

FTM (initial) Nov '13 - Oct '14

FTM (quarterly) Dec '13- Nov '14

Key Performance Indicators by CPP Local Office

December '13 - November '14(Unless otherwise indicated in the footnote table)

¹Note: Compliance for Parent-Child Weekly Visits is now measured by percent of children with weekly visits averaged over 12 weeks.

Description of the Measure Time Period Analyzed

Timeliness of Response (investigations commenced in required response time) Dec '13 - Nov '14

The data contained in this dashboard is considered preliminary and as a result, these figures might be different

than the final reported figures. The data is produced for continuous quality improvement across DCF. 21


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