Commitment Process

Presented by

Edward B. Luers

October 2008

Interplanetary Network DirectorateDeep Space Network

INTERPLANETARY NETWORK DIRECTORATE

California Institute of Technology

• Webster’s• The act of doing or performing something;• The obligation or pledge to carry out some action or

policy• In the context of DSN’s commitment to missions ……

• It is a promise made by the DSN to provide a service or engineering support to satisfy a Project requirement.

• This promise is basically a business agreement that describes what will be provided, when it will be provided, and at what cost it will be provided.

What is a Commitment?

INTERPLANETARY NETWORK DIRECTORATE

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LifecyclePhases

IMPLEMENTATIONFORMULATION

NASADecisionPoints

PDR CERR

(1) At the end of the prime mission, if an extended mission is approved, the extended mission is still in Phase E.(2) The DSA is a living document and will be reviewed and edited as needed.

08.26.2008

Pre-Phase A:ConceptStudies

Phase A:Concept &

TechnologyDevelopment

APPROVAL

Phase C:Final Design &

Fabrication

Phase B:Preliminary Design

& TechnologyCompletion

Phase D: System Assembly,Integration & Test,

Launch

Phase E:Operations &Sustainment

MCR

NASAProjectReviews

CDR – Critical Design ReviewCERR – Critical Events Readiness ReviewCSR – Concept Study ReportDR – Decommissioning ReviewDSA – DSN Service AgreementEOPM – End of Prime MissionFRR – Flight Readiness Review

KDP – Key Decision Point LOC – Letter of CommitmentMCR – Mission Concept ReviewMDR – Mission Definition ReviewMOA – Memorandum of AgreementORR – Operations Readiness ReviewPDR – Preliminary Design Review

PLAR – Post Launch Assessment ReviewSCMT – Service CommitmentSIR – System Integration ReviewSRR – System Requirements Review

CDR

KDP A KDP DKDP C

SRR MDR

KDP B

Legend

Phase F:Closeout

KDP E

DR

KDP F

Notes

SIR FRR PLARORR

EOPM1, 2

DSN ServiceCommitmentProcess(SCMT)

SCMT #1: Support MissionConcept Development

SCMT #2:Support MissionSystems Prelim

Design

SCMT #3: Support MissionSystems Detailed Design

(Repeat SCMT #3 as required)

SCMT #4: Monitor Commitment Implementation

LOC (proposal phase)MOA (if required)

LOC(CSR)

DSA Draft(PDR)

SignedDSA2

(CDR)

Project Lifecycle

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DSN Service Catalog

DSN User Guide

DSN Telecommunications

Link Design Handbook

DSN 810-005

DSN Service Interface Handbook

DSN 810-007

CCSDS Recommendations

SFCG Recommendations

Mission Definition(Directed)

Mission Proposal

(Competitive)

Mission Plan

Mission Requirements

Document

Ground Segment

Requirements

Interface Control

Document (ICD)

DSN Service Agreement (DSA)

DSN Implementation

Plan (If required)

DSN Network Operations Plan

DSN Detailed Interface Design Document, DSN 820-013• CMD-4-9• OPS-6-13• Radio Sci -0159• Telecom-0161, 0162, 0163, 0172, 0188• TRK-2-18, 2-21, 2-23, 2-33, 2-34• Service Mgt-0168

DSN 810-005

Technical Assistance Agreement (TAA) (If required)

DSN Compatibility Test Documents

• Procedures• Plan• Report

DSN Initial Acquisition Plan

DSN Documentation

Legend

Project Documentation

External Documentation

Public Access

DSN Interface Control Document

(ICD)

DSN Documentation Flow

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Written statement of customer needsMemorandum ofUnderstanding (HQ)InternationalAgreement (HQ)

Consults DSN Services CatalogContact DSN 911 Mission Commitments Office

Customer1

Ofc 911 Mgr

Is JPL the Lead Center for Telecomm andData Acquisition?

2 Exit SCMT

Process

Customer referred to the Lead Center

Office 911 Mgr3

MgrOfc 911

Is Project in aconcept ordefinitionphase?

4

Input for DSA (SCMT #2)

FMP: Future-Mission PlanningTMS: Telecommunications and Mission SystemsDSA: DSN Service Agreement

When Project is in design phase, assign a TMS Manager

Office 911 Mgr

TMS Mgr Assigned

10

Customer

Was DSNselected for

ground systemsupport?

7

Signed Letterof Commitment (SCMT #2)

Proceed to SCMT #2

Go to SCMT #5Exception Handling

Proc

Rework Request(SCMT #5)

Support customer durin conceptual and pre- project phases to evaluate alternatives and trade-off regarding ground system support issues, including participation in study team activities, and assistance in refining customer’s operations concept and requirements.

Record any information that can be used as preliminary input to DSA.

FMP Manager

Customer SupportInput for DSA

6 HQ

Assign FMP Manager

Office 911 Mgr

Lead Interface Person Assigned

5

DSN PCCB

CommitmentApproved?

9

TMS Mgr Assignm’t (SCMT #2)

YesNo

With customer, generate Letter of Commitment.This step is optional if not a competed mission

FMP Manager

Letter of Commitment

Rework

Yes

No

Yes

No

InterestedCustomer

(Ext),NASA Directive

SCMT #1

INTERPLANETARY NETWORK DIRECTORATE

California Institute of TechnologySCMT #2

Letter of Commitment (SCMT #1)Input for DSA (SCMT #1)Memorandum of Understanding (HQ)InternationalAgreement (HQ)Project Requirements

Collaborate on drafting/ updating a DSN Service Agreement (DSA)

TMS Mgr may respond to technical questions, provide rough order of magnitude cost estimates, participate in study team activities, and assist in refining customer’s operations concept and requirements

TMS Manager & Customer

Preliminary/ updated DSA

1

DSN PCCB

RequestApproved?

11

TMS ManagerAssigned (SCMT #1)

Request input to refine Preliminary DSA

TMS Mgr2

Produce final DSA

Iterate with Steps 3-8, if required.

TMS Mgr & Customer

9

DSA ready for signature

No

TMS Mgr& Customer

Is DSA acceptableto DSN &

Customer?

Yes

10

Signed DSA with WAs (SCMT #3 & 4, SSD, SCD, SVE)

Sign DSA

DSAApprovers

Signed DSA

12

Perform spectrum analysis, as necessary

JPL Spectrum Manager3

Spectrum Allocation

Perform load analysisUpdate RAP user data base

DSN Resource Allocation Mgr

4

Analysis dataRAP database update

Provide input to DSA

DSN OperationsDDOSO

5

Proceed to

SCMT #3and #4

Go toSCMT

#5Exceptio

nHandling

Proc

TMS Mgr

Alternatesolutionsavailable?

13

67

Spectrum Allocation (SCMT #3 & 4, SVE)

DSN SEsHQ

Needed?

7

Assess customer requirements vs. capabilities/service.Assess DSN design impacts.If significant change to DSN, consult with NASAIf project changes to DSN, draft WAs for SCD work.

DSN SEs

CommitmentModification

Request(customer)

De-commitment Notice (PPP, SSD)Rework Request

6

No

Yes TMS Mgr

Interface with HQ

HQ

Rework

Yes

No

No

INTERPLANETARY NETWORK DIRECTORATE

California Institute of Technology

67

Project Approved andSigned DSA (SCMT #2)

Based on a rework request, or need to update the DSA

TMS Manager & Customer

Draft or Updated DSA

1

Approved Change Request (SCMT #4)

Route draft DSA for review and comment to relevant DSN personnel, such as, SEs, Ops staff, etc.

TMS Manager2

Update DSA

Iterate Steps 3 thru 8 until DSA complete

TMS Manager & Customer

Completed DSA

8

Change Requests for New Capabilities (SSD, SCD)Project Requirements

Approve DSA

DSA Approvers

Approved DSA

11

No

Yes

DSN PCCB

Commitment(CRs)

Approved?

10

Go toSCMT #5ExceptionHandling

Proc

TMS Mgr

Alternatesolutionsavailable?

12

No

Yes

Proceed to

SCMT #4

CommitmentModification Request

(customer)De-commitment

Notice (PPP, SSD)Rework Request

(SCMT #4, 5)

Update spectrum analysis, as necessary

JPL Spectrum Manager3

Spectrum Allocation & data

Perform load analysisUpdate RAP user data base

DSN Resource Allocation Mgr

4

Analysis dataRAP database update

Provide input to DSA

DSN Operations5

Provide DMR input on tech needs

TDI Rep7

Technology Transfer Agreements

No

TMS Mgr& Customer

Is DSA acceptableto DSN &

Customer?

Yes

9

Rework

Approved DSA (to SCMT #4, SSD, SCD, SVE)Mission Summary

Spectrum Allocation (SCMT #4, SVE)

DSN SEs6

DSN Req’ts changes or design impactsUpdated Work Agreements,draft task plan

HQ

Re-assess customer requirements vs. capabilities/services.Refine DSN design impactsIf changes required to DSN,refine WAs for SCD work &draft task plan. If significant change to DSN, consult with NASA

SCMT #3

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DSA (Draft & Final) (SCMT #3)

Budget Direct Effort Plan (PPP)

Task plans associated with commitment (SCD)Service Scheduling (SVE)

Monitors commitment execution and customer satisfaction metricsReports status (PMR, etc.)Invokes DSN Readiness Review Board prior to launch and DSNproject support activities

TMS Manager

Progress and Status ReportsReview Reports

2

Progress and Status Reports (customer)Review Reports (customer)Provide operations/

SVE with signed DSA (draft/ final) for action

TMS Manager1

Monitors implementation status and metricsReports status (PMR, etc.)

TMS Manager

Progress and Status Reports

6

Yes

TMS Mgr

Doescommitment

involve changesto DSN?

3Provide SCD withsigned DSA (draft/ final) for action

TMS Mgr4

Provide SSD withsigned DSA (draft/ final) for action

TMS Mgr5

TMS Mgr

Is there a change in project or

problems with agreements that

requiresrework?

7

NoYes Generate Rework

Request

TMS Mgr

Rework Request

8

Rework Request (SCMT #3)

Progress and Status Reports

(customer)

(Continue monitoring appropriate activities)

Monitor Operations

Monitor Developments

ProjectApproved andSigned DSA (SCMT #2)

Internal Programmatic

Reports (DSN) HQ Reports (NASA HQ)

Internal Programmatic

Reports (DSN)HQ Reports (NASA

HQ)

Service Scheduling (SVE)Process Metrics needed for monitoring function

(SVE )

Process Metrics needed for monitoring function

(SSD and/or SCD)

SCMT #4

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Exit SCMT

Process

DSN

Does DSN concur that an alternate system/ approach

is preferable?

1

Report status to GPMC

Customer &Office 920 Mgr

Status

2

NoNo

YesYes

Rework(in SCMT #1,

#2, or #3)

From SCMT #1, 2, or 3

GPMCReview

Alternate systemusage

approved?

3

HQ

Status (GPMC or NASA HQ)

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GSFC Process Flow

Formulation Phase

Implementation Phase

Operations Phase

Start

Customer contacts NIMO

NIMO assigns a GSFC NIM

Customer & NIM work reqs

NIMO updates HQ NIM

monthly on customer base

Customer needs within capabilities No

Yes

NIMO notifies HQ

NIM

HQ SCaN & NIMO work to identify

additional resources

Resources identified

Resources not found

Stop

Configure networks

Customer reqs. defined &

agreement signed

Test networksTesting identifies

additional requirements

Support Mission

Evaluate

Networks ready to support

End

NIMO updates HQ on network status