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Drupal Commons Intro

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Optimize Community Marketing

Social Brand Communities Build strong brand advocates that do your selling for you.

Social Support Communities Improve support, self-service and loyalty by tracking customers across social communities

Social Intranet Take employee collaboration and communications to the next level with deep social connections

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Drupal Commons!

•  Leverages the breadth & depth of the Drupal platform

•  Features fully extensible, open architecture

•  Integrates with your existing technologies

•  Builds completely customizable brand experiences

•  Adapts to future needs at the speed of the web

An Acquia-assembled solution for rapid deployment of internal and external communities that:

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Recognized Leader by Forrester!“Drupal Commons has gained rapid adoption among companies that appreciate the flexibility of the platform to meet marketers’ specific needs.”

“Customers touted Acquia Drupal Commons for its flexibility, ease of use, and high return on investment.”

Acquia + DrupalWhere Great Digital Communities Begin

Agile Resilient Integrated

Future-proof communities that can adapt at the speed of the web

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Personalized community experiences tailored to the individual!

•  Users work the way that best suits them with personal & group dashboards

•  Social bookmarking

•  Curated content

•  Subscriptions to content & discussions

•  The content you care about, front and center Agile

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Future-proof communities that can adapt at the speed of the web!

•  Assemble new capabilities as your community’s needs and technologies change

•  Innovate at the pace of the web, not your vendor’s roadmap

•  Future-proof your communities to handle what comes in the next 6 months or the next 6 years

Agile

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Facilitate discovery!•  Solr faceted search delivers

blazing fast results even at scale

•  Targeted content recommendations help members unearth buried knowledge

•  Search on custom fields to reveal subject matter experts

Agile

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Analytics to help you understand your members and your community!•  Segment members and

identify commonalities •  Understand what content is

working and what isn’t •  Find your Super-users who

are driving the conversation •  Identify advocates and

subject matter experts

Agile

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Daimler chose Drupal Commons to turbo-boost brand loyalty for their product ideation community

Build Advocates

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Fortune 500 Tech Giant!The Challenge"•  Create a developer ecosystem &

sub-brand centered around the company’s products

•  Meet an extremely aggressive deployment timeline

•  Build a consistent, cutting-edge brand

•  Unite a dot-com, knowledgebase and community sites on a single platform

The Result"•  Five product support

communities integrated on a single, scalable brand platform

•  Successful rollout of sites on schedule and on budget

•  Avoided huge license fees •  Lowered cost of business by

selling to developers directly

Acquia + DrupalWhere Great Digital Communities Begin

Agile Resilient Integrated

Scale to the sky on the platform that

supports communities hundreds of

thousands strong

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Rapidly-deployable Community solution!

•  The best modules for community, handpicked by experts

•  Coded and validated by Acquia

•  Supports aggressive deployment timeframes

•  Immediately useful out-of-the-box

•  Springboard to assemble your vision of community, not your vendor’s

Resilient

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Powering communities at scale!•  Proven world-class Drupal hosting in

the Acquia Cloud

•  Trusted by major brands to power some of the largest communities on the web

•  Scales to handle hundreds of thousands of authenticated users

•  99.95% uptime SLA ensures your community is consistently open for business

Resilient

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Focus on community success while we have your back end!

Global Cloud operations support that follows the sun

•  Acquia’s cloud operations expertise becomes yours

• Our team works 24 x 7 x 365 so you don’t have to

• We keep your platform up to date

•  In the event of an outage, we identify the root cause and get the right solution in place quickly

Resilient

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Large Gaming Company!The Challenge"•  Old platform was inflexible and

difficult to customize •  Didn’t feel they owned their

community or their code •  Needed to create scalable

communities to advance their brand and engage their fans

•  Ability to create a branded experience was critical

The Result"•  Community reflecting their

strong brand experience •  Ability to scale to hundreds of

thousands of authenticated users

•  Far greater agility to adapt as their needs change

Acquia + DrupalWhere Great Digital Communities Begin

Agile Resilient Integrated

Assemble your community instead

of coding it, eliminating expensive, slow customizations

Assembled community experiences for rapid deployment

•  Drupal is centered around an open, modular architecture •  Rapidly “assemble” communities from building-blocks

instead of coding them from scratch •  Easily add your existing technologies to the mix

Integrated

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Open platform & open APIs let you integrate community across your entire enterprise!

Analytics Marketing

Automation

CRM Doc Mgmt /

ECM Video

Gamification

Social SSO

Personalization Multivariate Testing

Site Search

Recommendations

Integrated

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Open platform & open APIs let you integrate community across your entire enterprise!

CRM

Video

Gamification

Personalization

Site Search

Acquia Analytics

Acquia Target

ü  supports a wide variety of interaction channels

Integrated

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The ultimate multichannel experience for your community!

•  Similar to Twitter and Facebook, Drupal’s node architecture separates the content from presentation layer

•  Reuse each piece of content across multiple platforms

•  Responsive design adapts and optimizes UX smoothly for any desired form factor

Integrated

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Translation Services with Lingotek!

•  High quality translation and localization

•  Fully integrated and interoperable with Drupal

•  Translate interfaces and content •  Machine translation, outsourced,

crowdsourced •  Translate frequently and fast

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Oxford Saïd Business School solves the world’s biggest problems on Drupal

Thought Into Action

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Fortune 100 Tech Giant!The Challenge"•  Customize and integrate hundreds

of product communities •  280+ page requirements document •  Provide content management

capability in addition to community •  Integrate all their API’s into the

platform •  Support a large, authenticated

community

The Result"•  A flexible, branded community

which can easily grow with their needs

•  Experiences tailored to needs of users as diverse as customers, employees, partners, and developers

•  Integration support for their API’s •  Significant cost savings over

Jive

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Drupal Commons! " Deploy rapidly with an assembled solution " Integrate with your existing technologies " Innovate at the speed of the web

" Leverage the breadth & depth of Drupal platform " Build the community that’s right for you

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Thank you.