Why a Learning Commons for O’Kelly?
“Libraries are changing…Library 2.0 could revitalize the
way we serve and interact with our customers (Casey &
Savastinuk, 2006)”
At O’Kelly, we need to provide dedication,
and service that best serves the students!
“It also attempts to reach new
users and better serve current
ones through improved
customer-driven offerings. Each
component by itself is a step
toward better serving our
users…(Casey & Savastinuk, 2006)”
OUR NUMBERS SHOW THERE IS A GREAT NEED!
• Surveys from last year show that there is an increased need for more
technological assistance.
– Out of all the questions: textbook/reserve, general, reference
( how to site) technical (black board to inserting images in PowerPoint)
an estimated 50 % of questions were technical, 30% reference, 20%
general/directional.
30%
50%
20%
QUESTIONS
REFERENCE
TECHNICAL
GENERAL
Windows Movie Maker
*Microsoft Office Picture Manager
Blackboard
Microsoft Office Suite
Scanning
SERVICES PROVIDED:
Location• Ultimate dream is to have
one desk set apart from all
other service desks.
– Causes issues and
distractions when
shared with textbook
desk
• Case in point:
reference joined with
textbooks
It begins to turn into a maze for the one assisting everyone…
Not only does the area become crowded…
Staffing– Our vision is to have
individuals working the IC
desk on a
*trial period from 8 AM - 8 PM
• Commander
• Foster
• Yeager
• Poplar
• Ramos
• Grooms
• Wiggins
*subject to change
Working together, as a team, in
this endeavor will assure that great
service is provided to our patrons!