Communicating in SL™

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1: This is an introduction to basic tools and strategies for communicating in Second Life ™ presented to incoming graduate students in the Master of Arts in Learning and Emerging Technologies at SUNY Empire State College. The presentation assumes that the students are already familiar with, and using, the embedded voice tools. The focus is therefore on the wide array of text based communication tools, visual cues, and scripted objects that, combined, create an immersive communication experience. 2: The avatar profile provides important cues on the identity, personality, interests and affiliations of the virtual worlds resident. 3: Newcomers to Second Life™ and other virtual worlds often miss important instructions, notices and communications. Even at a voice faciliated event, important communications are often being shared in a chat box. The primary chat dialog box is opened when you click on the “nearby chat” button at the bottom of your menu. Type directly into the text field at the bottom of your menu bar, or, alternatively, into the opened chat box. 4: Instant Messaging (IM) in SL™ is the same as IM in web, mobile, and social media environments. You have the option to view your chat and IM in various ways 5: Notifications: Newcomers often miss notifications. Look to the top right of your screen. Tiny icons appear to inform you of incoming IM, group communications, objects you are receiving, and other relevant communications. Click on the icon to expand the dialog box. 6: When you click on a notification icon, a dialog box will appear on your screen. Pay attention to the messages they contain in case they provide helpful resources for your classes, events, and experience in the virtual world. 7: Here I discuss the importance of understanding the function of the mini-map. The mini-map shows where to find avatars on the sim. 8: Here is a close up of a mini-map taken in an older version of the Second Life™ viewer. The beacon representing the avatar points North. The green dots (avatars) are congregated in the Northeast corner of the sim. In this case, the avatar needs to slightly rotate direction, and head Northeast. 9: An excerpt from my previous research on community building and communications management on the Isle of Wyrms in Second Life.™ 10: Communicating to create an immersive experience extends beyond the use of voice, text, groups, and gatherings. This level of immersion provides a comprehensive experience that should be our goal in the design of learning experiences. 11: This is a shot of dragons helping dragons in the Isle of Wyrms Cathedral circa 2007. 12: Please feel free to contact me if you have questions. Nicola Marae Allain, Ph. D. [email protected] Communicating in SL™ by Nicola Marae Allain, PhD is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 3.0 Unported License.

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Communicating in SL™ Nicola Marae Allain, PhD MALET Reception January 24, 2013 .

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Communicating in SL™Nicola Marae Allain, PhD

MALET Reception

January 24, 2013

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Profile

Groups

Your Groups, Picks, and Introduction say a lot about who you are in SL. Savvy Slers read profiles.

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Chat Box

You can type in the chat box on your bottom bar, or directly into the chat box. Keep track of chat when you are in SL.

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The same principle applies for IM. Note that I have to toggle between tabs to move from chat to IM and vice versa.

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Notifications

Notifications appear in small boxes at the top of your screen. They inform you of incoming IMS, group chat, group.notices, when you are receiving incoming items, etc.

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Notifications

When you click on notification icons, they enlarge to a dialog box providing more detail.

Note that my chat is also appearing here

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Mini-Map

Note that my chat is also appearing here

The Mini-Map Shows You Where People Are. Green Dots = Avatars

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Follow the Green Dots

Follow the dots to find the people.

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Isle of Wyrms Group Communication Channels:

• Isle of Wyrms Help Forum – Provides 24 hour live assistance drawing from international citizenry.

• Isle of Wyrms Citizen’s Group- Invitation Only, for citizens to chat as they please. Moderated, with rules of engagement.

• Council of Hatchlings, Council of Wyrmlings, Council of Wyrms- Invitation Only, after authentication and by registration. For admin notices only, no chat allowed.

• Isle of Wyrms Conference Hall- Staff Communications Channel. Gives staff immediate access to each other and to IOW highest levels of leadership.

Group Examples

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Immersive Communications Strategies

• Live one-to-one assistance (avatars helping avatars): in-world staffing of places new visitors are most likely to visit. Consider how this might work in providing support for learning experiences.

• 24 h Live Help Forum using a group chat function. How may this be applied in an immersive educational setting?

• Multilingual Notecards dispensed from scripted posters and given out by avatar helpers

• In-World Posters that give out notecard information

• The Herald, a monthly newspaper

• Highly Detailed, Interactive Scripted Objects creating the immersive experience

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Cathedral: The Immersive Experience

Community in ActionDragons assisting Dragons

Nicola Marae Allain, Ph. D., Faculty/Mentor & Academic Area Coordinator, Humanities/Digital MediaCore Faculty, Master of Arts in Learning & Emerging TechnologiesChair, Center Personnel CommitteeCenter for Distance Learning,Empire State College, State University of New York

Ragitake Takakura in Second Life

[email protected]: http://nicolamarae.comTwitter: http://twitter.com/Nicola_Marae

Communicating in SL™ by Nicola Marae Allain, PhD is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 3.0 Unported License.

http://creativecommons.org/licenses/by-nc-sa/3.0/deed.en_US