Communication And how to effectively use it

Introduction

https://www.youtube.com/watch?v=32WjO7IiHpI

https://www.youtube.com/watch?v=77K-iXlRVhw

Communication

It is defined as the act of using words, sounds, signs, or behaviors to express or exchange information.

Types of Communication

Passive

Doesn’t offer opposition

Assertive

Direct and respectful

Agressive

Hostel and unfriendly

Listening Skills

Active Listening Showing that you are interested in the conversation

Eye contact No distractions

Engaged in conversation○“really?”○“Uh-huh”○“No way!!!”○“Tell me about…”

Body Language

Expressing your thoughts through facial expressions, gestures and posture Opening your eyes wide Scratching your head Rolling your eyes Standing up straight and tall Winking

Social Edict

Knowing your audienceProximityToneSlangBody languagePresentation (personal appearance)

Communication Perception Scenario

In your groups you will be given a scenario

You and your group members need to discuss what type of communication would be use in each situation.

Your group will then create a skit using the type of communication that was agreed upon in your group.

Guided Questions

How does Maslow’s Heirarchy affect your communication?How do your communication skills affect peoples perception of you?How does affective communication = success?