COMMUNICATION FOR TECHNICIANS

UNIT NUMBER: 16

FORMS OF COMMUNICATION

HAND OUT 2

LEARNING OUTCOMESlide 1a Communication for Technicians Unit: 16

Hand Out 2 Prepared by: G.A.Smillie Date: < 10/04/23 >

4 use information and communication technology in engineering applications.

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GRADING CRITERIA

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Slide 1b Communication for Technicians Unit: 16

P1 Interpret simple engineering drawings/circuit diagrams and sketches.

P3 Identify and use appropriate standards, symbols and conventions in the production of engineering drawings.

P4 Communicate information effectively in written work and through verbal methods.

Hand Out 2 Prepared by: G.A.Smillie Date: < 10/04/23 >

By the end of the session you will be able to:

state the various types of communication and their uses;

state the various types of drawings;

state the various types of electronic drawings;

begin to build up your portfolio of work.

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Slide 1c Communication for Technicians Unit: 16

LESSON OBJECTIVES

Hand Out 2 Prepared by: G.A.Smillie Date: < 10/04/23 >

What is communication? Definition: ‘the means by which we convey information.’ Communication can be divided into four main types, each

main type can be further subdivided. The four main types are:

Written Graphical Verbal Other

Discuss in pairs the four main types.

FORMS OF COMMUNICATION

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Slide 2a Communication for Technicians Unit: 16

Hand Out 2 Prepared by: G.A.Smillie Date: < 10/04/23 >

Communication types are: Written

Books Notes

Letters Memos

E-mails Reports

Fax Post-it

Magazines Newspapers

FORMS OF COMMUNICATION

Texting Teletext

Labelling Hieroglyphics Etc.

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Slide 2b Communication for Technicians Unit: 16

Hand Out 2 Prepared by: G.A.Smillie Date: < 10/04/23 >

Communication types are: Graphical

Drawings Sketches

Block Diagrams Flow charts

Exploded views Graphs, Charts, Histograms

Paintings Signs Photo Graphs

FORMS OF COMMUNICATION

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Slide 2c Communication for Technicians Unit: 16

Hand Out 2 Prepared by: G.A.Smillie Date: < 10/04/23 >

Comic Strips Caricatures Oscilloscope Displays Etc.

FORMS OF COMMUNICATION Communication types are:

Verbal Conversation

Talks Lectures

Interviews Phone calls

Consultations Radio

Songs

Talking Books.NEXT

Slide 2d Communication for Technicians Unit: 16

Hand Out 2 Prepared by: G.A.Smillie Date: < 10/04/23 >

Recorded messages Dictaphones Public Address Etc.

FORMS OF COMMUNICATION Communication types are:

Other Body language

Sign Language Braille

Models Traffic Signals Semaphore Smoke Signals

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Slide 2e Communication for Technicians Unit: 16

Hand Out 2 Prepared by: G.A.Smillie Date: < 10/04/23 >

Navigational Lights Fire Alarm Smell Etc.

FORMS OF COMMUNICATION Communication types are:

Mixed Methods

Television (Verbal, graphical and other) Video (Verbal, graphical and other)

Movies (Verbal, graphical and other)

Web Cam (Verbal, graphical and other)

Posters (Written and Graphical) Bill Boards (Written and Graphical) Morse Code (Verbal or Written or Graphical)

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Slide 2f Communication for Technicians Unit: 16

Hand Out 2 Prepared by: G.A.Smillie Date: < 10/04/23 >

Communication is a two way process.

Make sure that the message you are conveying is understood in the way you intended it to be understood.

Communication is more effective by combining different methods to reinforce the message.

In engineering, graphics is an ideal way to convey information.

FORMS OF COMMUNICATION

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Slide 3 Communication for Technicians Unit: 16

Hand Out 2 Prepared by: G.A.Smillie Date: < 10/04/23 >

What is a drawing? Definition:

‘the art of representing by a line’ The forms of drawings can be divided into four main types,

each main type can be further subdivided. The main types are:

Engineering Civil

Artistic Geographical

Discuss in pairs the four main types. NEXT

FORMS OF COMMUNICATIONSlide 4a Communication for Technicians Unit: 16

Hand Out 2 Prepared by: G.A.Smillie Date: < 10/04/23 >

The types of drawings are:

Engineering Mechanical Electrical Electronic

The types of drawings are: Civil Buildings Roads & Bridges

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FORMS OF COMMUNICATIONSlide 4b Communication for Technicians Unit: 16

Hand Out 2 Prepared by: G.A.Smillie Date: < 10/04/23 >

The types of drawings are: Artistic

Paintings Portraits Comic characters Etc.

Geographical Maps Town Plans Topographical Etc. NEXT

FORMS OF COMMUNICATIONSlide 4c Communication for Technicians Unit: 16

Hand Out 2 Prepared by: G.A.Smillie Date: < 10/04/23 >

Engineering Drawings: Consist of:

Mechanical Electrical Electronic

Electronic drawings consist of: Block Diagrams Circuit Diagrams Board Layout and Component Layout Component Diagrams

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FORMS OF COMMUNICATIONSlide 5a Communication for Technicians Unit: 16

Hand Out 2 Prepared by: G.A.Smillie Date: < 10/04/23 >

Typical Block Diagram

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FORMS OF COMMUNICATIONSlide 5b Communication for Technicians Unit: 16

Hand Out 2 Prepared by: G.A.Smillie Date: < 10/04/23 >

Typical Circuit Diagram

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FORMS OF COMMUNICATIONSlide 5c Communication for Technicians Unit: 16

Hand Out 2 Prepared by: G.A.Smillie Date: < 10/04/23 >

Typical Board Layout

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FORMS OF COMMUNICATIONSlide 5d Communication for Technicians Unit: 16

Hand Out 2 Prepared by: G.A.Smillie Date: < 10/04/23 >

Typical component diagrams for Integrated Circuits.

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FORMS OF COMMUNICATIONSlide 5e Communication for Technicians Unit: 16

Hand Out 2 Prepared by: G.A.Smillie Date: < 10/04/23 >

For effective communication:

Make sure that the message you are conveying is understood in the way you intended it to be understood.

combine different communication methods to reinforce the message.

For engineering applications:

Graphics is ideal method to convey information.

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FORMS OF COMMUNICATIONSlide 6 Communication for Technicians Unit: 16

Hand Out 2 Prepared by: G.A.Smillie Date: < 10/04/23 >

Exercise.

Q1. From the types of communication discussed identify, with reasons, the method of communication that you consider most appropriate in each of the following situations.

a.) Making an appointment to see a doctor.b.) Apologising for forgetting your sisters birthday.c.) Directing a friend to a restaurant in the next town.d.) Selling your car.

HOMEWORK

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Slide 7a Communication for Technicians Unit: 16

Hand Out 2 Prepared by: G.A.Smillie Date: < 10/04/23 >

Exercise.Q2. Complete the table given below by placing a tick against

the applicability of different forms of communication in relation to fitting a plug to the electric cable on a portable appliance.

HOMEWORK

Highly Possibly Not

Situation Applicable Applicable Applicable

A written instruction sheet

A verbal commentry supplied

on a cassette tape.

A sequence of diagrams

with brief text

A fl ow chart that lsits each

of the steps required

A video tape. NEXT

Slide 7b Communication for Technicians Unit: 16

Hand Out 2 Prepared by: G.A.Smillie Date: < 10/04/23 >

Exercise.

Q3. Describe two forms of non-verbal communication and give examples of a situation in which each might be used.

HOMEWORK

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Slide 7c Communication for Technicians Unit: 16

Hand Out 2 Prepared by: G.A.Smillie Date: < 10/04/23 >

Q1. Name the four types of communication.

Verbal Graphical Written Other

Q2. Name the four types of drawings.

Engineering Civil Artistic Geographical

CONSOLIDATION

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Slide 8a Communication for Technicians Unit: 16

Hand Out 2 Prepared by: G.A.Smillie Date: < 10/04/23 >

Q3. Name the four types of electronic drawings.

Block Diagram Circuit Diagram Board layout and Component layout Component diagram

CONSOLIDATION

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Slide 8b Communication for Technicians Unit: 16

Hand Out 2 Prepared by: G.A.Smillie Date: < 10/04/23 >

FORMS OF COMMUNICATION

END

UNIT NUMBER: 22

HAND OUT 3

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COMMUNICATION FOR TECHNICIANS