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Chapter 7
How People ConstructMeaning
-Summer Biggs
-Gabriella Gonzalez
-Kailey Graybill
-Vivian Rangel
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How People Construct
Meaning
Rules Theory & Constructivism
Extend the general premises of symbolicinteractionism by providing more detailedaccounts of how individuals constructmeanings
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Rules Theory
How humans construct meaning
Coordinated Management of
Meaning Theory (CMM)
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Coordinated Management of
Meaning Theory
Emerged in the 1970s
Is an interpretive theory that assumes human
communication is rule guided and rule following
3 key concepts
Hierarchy of meanings
Rules Logical Force
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Hierarchy of Meanings
Barnett Pearce and
Vernon Cronen (1980)
We rely on a hierarchy ofmeanings to interpret
experiences
6 levels of the hierarchy
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Level 1
CONTENT
CONTENT: Lowest level of
meaning in the hierarchy
We only understand thedictionary meanings of
words
Youre a jerk
Cultural Patterns
Autobiography
Relationships
Episode
SpeechAct
Content
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Level 2
SPEECH ACT
SPEECH ACT: Provides acontext for interpreting theraw content ofcommunication
We take actions when wespeak
Which speech act beingperformed isnt alwaysclear
joking
Cultural Patterns
Autobiography
Relationships
Episode
SpeechAct
Content
Cultural Patterns
Autobiography
Relationships
Episode
SpeechAct
Content
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Level 3
EPISODE
EPISODE: a recurring
routine of interaction thatis structured by rules and
has boundaries.
Larger frames that help us
determine what is inside
and outside of a giveninteraction routine
Friendly banter
Cultural Patterns
Autobiography
Relationships
Episode
SpeechAct
Content
Cultural Patterns
Autobiography
Relationships
Episode
SpeechAct
Content
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Level 4
RELATIONSHIPS
RELATIONSHIPS: Semi
scripted ways we interactwith particular others
How we define a given
relationship provides a
context for interpreting
lower levels
Best friend context
Cultural Patterns
Autobiography
Relationships
Episode
SpeechAct
Content
Cultural Patterns
Autobiography
Relationships
Episode
SpeechAct
Content
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Level 5
AUTOBIOGRAPHIES
AUTOBIOGRAPHY: Anpersonal view of yourselfthat shapes or is shapedby communication
All speech acts andepisodes that areconsistent with anindividuals sense of selfmake up the wholeautobigraphy
I am playful
Cultural Patterns
Autobiography
Relationships
Episode
SpeechAct
Content
Cultural Patterns
Autobiography
Relationships
Episode
SpeechAct
Content
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Level 6
CULTURAL
PATTERNS CULTURAL PATTERNS:
Understanding of the lowerlevels of hierarchy that isshared by particular socialgroups or societies
Because different socialgroups develop distinctcultural patterns,misunderstandingshappen
College friends
Cultural Patterns
Autobiography
Relationships
Episode
SpeechAct
Content
Cultural Patterns
Autobiography
Relationships
Episode
SpeechAct
Content
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Rules
Allow us to make sense of social interaction and
guide our own communication so we can
coordinate meanings with others
1. Constitutive Rules
2. Regulative Rules
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Constitutive Rules
Define what counts as what
What certain actions constitute or mean in a
situation
Example:
kissing and hugging = affection
listening and responding = attentiveness
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Regulative Rules
Tell us when its appropriate to do certain things
and what we should do next in an interaction
Example:
Playful banter-
friends follow regulative rule that says it is
appropriate to match an insult with an insult
Classroom-
student raises hand to speak, regulative rule says it is
not appropriate to insult a teacher or other students
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Logical Force
Cronen and Pearce
The felt obligation to act
What is logical, appropriate, or required in certainsituations
We may feel we must do something because of:
1. Prior actions
2. Desired outcomes
3. Situational demands
4. The desire to change situations
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Strange Loops
Robert Branham and Pearce
Internal conversations where individuals become
trapped in destructive patterns of thinking
Involves hierarchy of meaning
Solution includes altering meanings
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Exemplar- gym
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Critical Assessment of CMM
Theory
1. Unclear Meaning of Rule
Not all rules theorists agree on the meaning of rules
2. Too Ambiguous What are the constitutive rules for defining rules?
What accounts for creativity, innovation, andviolations of convention?
3. Too Broad in Scope CMM tries to explain the whole universe
Fails to provide insight into specific communication
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Constructivism
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Constructivism Theory
Roots of the constructivist theory are symbolic
interactionism and psychologist George Kellys
personal construct theory. Both focus on cognitive process
3 primary concepts of constructivist theory:
Cognitive Schemata
Cognitive Complexity
Person-Centeredness
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Cognitive Schemata
There are 3 additional kinds of knowledge
structure:
Prototypes Personal Constructs
Stereotypes
Scripts (Not a knowledge of structure)
They all work together to make sense of our
experiences.
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Exemplar- cafeteria
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Prototype
Prototypes are ideal or optimal examples of
categories of people, situations, objects, and so
forth. We use prototypes to interpret others who fit into
particular categories.
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Personal Constructs
A mental yardstick that allows us to measure a
phenomenon on a particular dimension.
Personal constructs are bipolar, or opposite,scales of judgment.
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Stereotypes
Stereotypes are predictive
generalizations.
We prophesy what she orhe will do based on the
general group into which
we have classified the
individual.
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Scripts
Not a knowledge structure, but are guides to
actions.
Scripts are a routine of how you interact withdifferent activities. Like the way you talk and
behave.
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Cognitive Complexity
Constructivists believe that people vary in the
complexity, or sophistication, of their interpretive
processes. Cognitive Complexity elaborate on how a persons
interpretive processes are along three dimensions
of differentiation, abstraction, and organization.
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Cognitive Complexity
Differentiation is measured by the number of distinct
interpretations an individual uses to perceive and
describe others.
Abstraction is the extent to which a person interpretsothers in terms of internal motives, personality traits, and
character.
Organization is the degree to which a person notices and
is able to make sense of contradictor behaviors.
Cognitively unsophisticated interpretation
Cognitively more complex explanation
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Exemplar trust fall
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Person-Centeredness
Cognitively complex people are more capable of
engaging in sensitive communication that is
tailored to particular others. A person who is not cognitively complex
A cognitively complex individual
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Internal Validity Questionable
Some scholars arent satisfied with the Role
Category questionnaire that was given
They believe it largely measures vocabulary ratherthan the complexity of a persons interpretations
A person with a large vocabulary could provide
more elaborate descriptions of others than a
person with a limited vocabulary
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Pragmatic Utility is Weak
Constructivist work has not addressed practical
issues
Jesse Delia believes testing constructivism is thegoal of future research
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Theoretical Scope Neglects
Communication
Constructivism is more concerned with cognitive
process than communication
The theory emphasizes the process of perceivingand interpreting interpersonal phenomena
Doesnt explain the link to communication
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In Summary
How we create meaning
Coordinated Management Meaning Theory and
Constructivism
CMM explains the multiple levels of meaning we go
through to make sense of experiences and coordinate
communication
Constructivism emphasizes personal constructs andcognitive complexity to explain how we organize
perceptions
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What is the purpose of the
Hierarchy of Meaning pyramid?
a. To interpret experiences
b. To explain social conventions
c. Show the steps of purging guilt
d. Explain the qualities of good storytelling
e. None of the above
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True or False
According to CMM theorists,
communication is action.
A di t th L i l F th
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According to the Logical Force theory,
which of the following is not a reason
we feel we must act?
a. Prior actions
b. Desired outcomes
c. Guilt
d. Situational demands
e. Desire to change situations
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True or False
Regulative rules tell us when its
appropriate to do certain things,
and what we should do next in an
interaction.
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What is one of the primary
concepts of Constructivist Theory?
a. Cognitive Schema
b. Cognitive Complexity
c. Person- Centeredness
d. None of the above
e. All of the above
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True or False
Prototypes are ideal or optimal
examples of categories of
people, situations, objects, and
so forth.
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What do scholars think the problem with the
Role Category Questionnaire is?
a. The questions were too complex to be answered
b. Only children took part in it
c. It only measured vocabulary
d. There were not enough questions to get an
accurate reading
e. All of the above
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True or False?
The ability to tailor
communication to particularindividuals with whom we
interact is Person-
Centeredness