Communication…What is it???

The Definition for this Class

a process by which information is

exchanged between

individuals through a common system of symbols, signs,

or behavior

The Communication Model

Message

Feedback

Sender/Receiver

Encodes/ Decodes messages

Sender/Receiver

Encodes/ Decodes messages

Channel

NOISE – psychological, physical or semantic

Context

Definitions in the Communication Model

• Context – environment where communication is taking placeIncludes:– Occasion– People– Task– Place (+/-)– Time– Relationship between communicators

• Climate (tone)

Definitions in the Communication Model

• Sender– the person who transmits and encodes the message

-encoding is putting the message into words, pictures, or gestures

Definitions in the Communication Model

• Message – The Information that is exchanged between communicators– Conveys meaning and feeling

Definitions in the Communication Model

• Channel – the method, or medium, used to communicate information

Can You Think of some Channels of Communication?

Examples include:– e-mail– Face-to-face– Telephone

Definitions in the Communication Model

• Noise/Interference – anything that disrupts communication– Physical (can be heard or felt)– Psychological (in your head)– Semantic (language)

Noise can be Internal or External

It can also happen at any point in the communication process

Barriers in the Communication Process

• A barrier is any obstacle that blocks communication– Attitudinal– Social– Educational– Cultural– Environmental

Definitions in the Communication Model

• Receiver- the person who intercepts the message and then decodes or interprets it

• Decoding- interpreting or making sense of the sender’s message

Definitions in the Communication Model

• Feedback- Response to the message

Can be verbal or nonverbal

Characteristics of a Competent Communicator

• Ethical• Responsible• Accessible

The Communication Model

Sender/Receiver

Encodes/ Decodes messages

Sender/Receiver

Encodes/ Decodes messages

Message

Feedback

Channel

NOISE – psychological, physical or semantic

Context

Types of Communication

5 kinds we will study this semester

Intrapersonal Communication

• Communication within yourself used to think about things, reason, and decide meaning

• Includes self-esteem

• All Communication begins at this level

Interpersonal Communication

• Takes place between two people and allows you to engage in relationships

• After intrapersonal communication, you use this type of communication most often each day

Small Group Communication

Formal or informal communication between three or more people

Public Communication

One person communicating to many

• Examples include: a teacher lecturing in class, a politician giving a campaign speech, a minister presenting a sermon

Mass Communication

• Distribution of messages to a large number of people by means of modern technologies

• Examples of mass media include:*Radio * Magazines

*Television * Newspapers

*Film * Internet