Community Consulting ClubKickoff SessionSeptember 20th, 2007

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Agenda

Club Purpose and Background

Working With Nonprofit Clients – Neel Hajra

Team Introductions

Community Consulting Board Introductions

Mentor Introductions

Next Steps…

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Our mission is to facilitate change and We chose you to make it happen!

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100

150

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Consultants Accepted

The Community Consulting Club donates business experience to nonprofits that would not be able to afford expert advice. MBA & BBA students provide nonprofits with high quality deliverables on projects ranging from marketing plans to financial strategies.

Mission Statement

Only 66% Applicants Accepted

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Leaders Accepted

Only 50% Leaders Accepted

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Agenda

Club Purpose and Background

Working With Nonprofit Clients – Neel Hajra

Team Introductions

Community Consulting Board Introductions

Mentor Introductions

Next Steps…

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What is the Nonprofit Sector?

Defining Characteristics:

1. Formal (institutionalized)2. Private (non-governmental)3. Not profit-distributing (re-invest in mission)4. Self-governing (not controlled by others)5. Voluntary (meaningful level of participation)6. Public Benefit

From: Lester Salamon, “What is the Nonprofit Sector and Why Do We Have It?” in J. Steven Ott (ed.), The Nature of the Nonprofit Sector

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Function of Nonprofit Sector

Service BROAD range of service roles

Advocacy Give voice to wide array of social, political,

environmental, ethnic, and community concerns

Expression & Community Building Individuality, solidarity

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Profile of Nonprofit Sector

1.3 million charities, foundations, and congregations1

11.7 million paid employees (9% of national workforce)2

Volunteers provide equivalent of 9 million FTEs1

73% have budgets less than $500,0003

Only 6.5% have budgets over $5 million3

1 Salamon, The State of Nonprofit America, 2002

2 Independent Sector, Report to Congress and the Nonprofit Sector on Governance, Transparence, and Accountability, 2005

3 National Center for Charitable Statistics, Urban Institute, 2003

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What is a Nonprofit?

“Nonprofit” is a type of corporation “Nonprofit” combines 2 meanings

State nonprofit corporation Federal tax exempt status:

“501(c)(3)” Understanding governance is key

Board

ExecutiveDirector

Staff/Volunteers

Public

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“Public Good”

Eight major categories: Arts, culture, humanities (10.4% of all

nonprofits1) Education & research (18.1%) Environment & animals (3.8%) Health services (13.2%) Human services (33.7%) International & foreign affairs (1.8%) Public & societal benefit (11.9%) Religion (5.6%)

1 National Center for Charitable Statistics, Urban Institute, 2003 (for nonprofits with budgets > $25,000, religious organizations

are under-represented)

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The “Double Bottom Line”

MISSION Harder to measure success Staff management Volunteer management

FINANCIAL Fundraising: grassroots, institutional “Act like a business”? Lack of access to capital or capital markets

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Resources for/about Nonprofits

Visit: NEW:

http://www.new.org http://www.new.org/resourceconnect/

Nonprofit and Public Management Center: http://nonprofit.umich.edu

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Tips for SuCCCess

The Noble Pursuit ofCOMMON SENSE

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Respect the Organization

Different skills and values Opportunity, not impediment Watch the jargon, but don’t

condescendValue goes both ways

Don’t be the hero

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Set Realistic Goals

Under-promise and over-deliver

Things get busy later in semester

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Communicate with Client

Touch base regularly (even if nothing is

happening)

Team leader should be main representative

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Communicate within Team

Everyone should have same info

Everyone should coordinate their activities

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Don’t Cram

It’s an organization, not a final exam

Nonprofit time is valuable Cramming forces compromise

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Tie Up Loose Ends

Deliver all deliverables

Answer all questions

Everyone moves on

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Shameless Plug #1 (sort of…)

NEW’s mission is to HELP NONPROFITS SUCCEED

Four programs: ResourceConnect (resource for CCC!) BoardConnect npServ NEW Center

Learn more at www.new.org

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Shameless Plugs #2 & #3

Workshop: “How to Start a Nonprofit Organization”, Oct. 10, 2:30 PM, 1110 Weill Hall

Class: “Policy and Management in the Nonprofit Sector”, Winter Term 2008 through the Ford School of Public Policy

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Most Important…

Give Value

Get Value

HAVE FUN!!!!

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Agenda

Club Purpose and Background

Working With Nonprofit Clients – Neel Hajra

Team Introductions

Community Consulting Board Introductions

Mentor Introductions

Next Steps…

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Project Teams

Project LeaderAnn Arbor Street Fair Mark Gillilan

Association for Gender Equity Leadership in Education Alexandra Steele

Harbor Habitat for Humanity Rajesh Pillai

Ann Arbor Learning Community Amy Goodman

American Red Cross Washtenaw County Josh Katz

getDowntown Bill Reeg

The Sphinx Organization Pablo Medina

Alzheimer's Association Sasha Merola

The Heidelberg Project Nathalie Bernal

Vincent York's Jazzistry Joe Ferencz

National Association for Multicultural Education Amy Huang

The Society of St. Vincent DePaul Alisha Blechman

Big Brothers Big Sisters of Washtenaw County Moshe Steinmetz

Packard Community Clinic Anurag Gupta

The Donation Store Ryan Alexander

The NEW Center Crispin Van Buer

Corporation for Skilled Workforce Annie Barton

Riverside Arts Center Siddhartha Karri

Ecology Center Krystal Putnam

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Agenda

Club Purpose and Background

Working With Nonprofit Clients – Neel Hajra

Team Introductions

Community Consulting Board Introductions

Mentor Introductions

Next Steps…

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CCC Executive Board

President

Mark Flynn

VP Education

VPs of Operations

VP BBAsVP Evening MBAs

VP MarketingVP Finance VP Technology

Jay NayegandhiNamit Swaroop

Evan Appleby

Caroline KoskinasFei XuShantanu Dhamija

Brandon RennelsJaydeo Kinikar

Jeremy Zasowski

Matt Taylor

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Project and Ops VP

Project Ops VPAnn Arbor Street Fair Caroline Koskinas

Association for Gender Equity Leadership in Education Caroline Koskinas

Harbor Habitat for Humanity Caroline Koskinas

Ann Arbor Learning Community Caroline Koskinas

American Red Cross Washtenaw County Caroline Koskinas

getDowntown Shantanu Dhamija

The Sphinx Organization Shantanu Dhamija

Alzheimer's Association Shantanu Dhamija

The Heidelberg Project Shantanu Dhamija

Vincent York's Jazzistry Shantanu Dhamija

National Association for Multicultural Education Jeremy Zasowski

The Society of St. Vincent DePaul Jeremy Zasowski

Big Brothers Big Sisters of Washtenaw County Jeremy Zasowski

Packard Community Clinic Jeremy Zasowski

The Donation Store Jeremy Zasowski

The NEW Center Fei Xu

Corporation for Skilled Workforce Fei Xu

Riverside Arts Center Fei Xu

Ecology Center Fei Xu

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Agenda

Club Purpose and Background

Working With Nonprofit Clients – Neel Hajra

Team Introductions

Community Consulting Board Introductions

Working With Your Mentor

Next Steps…

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Who are these Mentors?

Mentors present a resource – use them Expectations:

Initial conference call to narrow scope Revision of Letter of Engagement Midpoint check-in Deliverable revision

Firm Number of Mentors

Accenture 5

A.T. Kearney 6

Diamond 3

Analysis Group 2

Mckinsey and Company 2

Deloitte 2

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Agenda

Club Purpose and Background

Working With Nonprofit Clients – Neel Hajra

Team Introductions

Community Consulting Board Introductions

Working with your Mentor

Next Steps…

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Timeline

TimelineThursday, September 20th (4:45) Kickoff

Week 1Contact host organization and mentor

Tuesday, September 25th (4:45) Training 1: Project Initation 101

Week 2Meet with host organization and work with mentor to narrow scope

Friday, October 5thDraft LOE due to Client/Ops VPs/Mentor

Wednesday, October 10thFinal LOE due to client/Ops VPs/Mentor

Friday, November 2nd Midpoint Check-In

Tuesday. November 6thTraining 2: Data Synthesis and Final Presentations

Friday, November 23rdDraft deliverables due to Ops VPs and Mentors

Friday, December 7thFinal deliverable completed/presented

Tuesday, December 12th CCC Banquet

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Questions?