Community Engagement Workshop

Community Engagement Community Engagement

WorkshopWorkshop

Deborah Morrison Deborah Morrison

Perfecting Tomorrow Inc.Perfecting Tomorrow Inc.

AgendaAgenda What is Community EngagementWhat is Community Engagement

– DefinitionDefinition– Levels of EngagementLevels of Engagement– Leading Practice PrinciplesLeading Practice Principles

The 5 W’s – things to think about The 5 W’s – things to think about before planning a community before planning a community engagement strategyengagement strategy

– ExercizeExercize

The 5 step Engagement Planning CycleThe 5 step Engagement Planning Cycle

Ten Techniques for Community Ten Techniques for Community Conversations Conversations

ExercizeExercizeTrue or False QuizTrue or False Quiz

__ Community engagement is a __ Community engagement is a mechanism for forcing residents to take mechanism for forcing residents to take responsibility for their communityresponsibility for their community

__An expert is required to carry out __An expert is required to carry out community engagement activitiescommunity engagement activities

__Community engagement requires a __Community engagement requires a long term commitmentlong term commitment

__The key to a successful community __The key to a successful community engagement strategy is fundingengagement strategy is funding

__Leadership from within the __Leadership from within the community is always better than community is always better than leadership from outsideleadership from outside

__Conflict is a sure sign that a __Conflict is a sure sign that a community engagement strategy is not community engagement strategy is not workingworking

Community Engagement Community Engagement is:is:

Working together with community Working together with community members and organizations to members and organizations to address issues of importance and address issues of importance and concern in the community concern in the community

Levels of Community Levels of Community EngagementEngagement

Tamarack InstituteTamarack Institute

Levels of Participation, Levels of Participation, Empowerment and the Need for Empowerment and the Need for Support and Capacity BuildingSupport and Capacity Building

Source: International Association for Public Participation (unknown date)Source: International Association for Public Participation (unknown date)

Low …..…..EMPOWERMENT…..…..High Low …..…..EMPOWERMENT…..…..High INFORMINFORM CONSULTCONSULT INVOLVEINVOLVE COLLABORATECOLLABORATE EMPOWEREMPOWER

Public Public Participation Participation Goal:Goal:


Public Participation Public Participation Goal:Goal:

Public Participation Public Participation Goal:Goal:


To provide To provide balanced and balanced and objective objective information to information to assist the assist the public in public in understanding understanding alternatives alternatives and/or and/or solutionssolutions

To obtain public To obtain public feedback on feedback on analysis, analysis, alternatives alternatives and/or decisionsand/or decisions

To work directly with To work directly with the public throughout the public throughout the process to ensure the process to ensure that public issues and that public issues and concerns are concerns are consistently consistently understood and understood and consideredconsidered

To partner with the To partner with the public in each aspect public in each aspect of the decision of the decision including the including the development of development of alternatives and the alternatives and the identification of the identification of the preferred solutionpreferred solution

To place final To place final decision-making decision-making in the hands of in the hands of the publicthe public

Promise to the Promise to the public:public:

Promise to the Promise to the public:public:

Promise to the public:Promise to the public: Promise to the public:Promise to the public: Promise to the Promise to the public:public:

We will keep We will keep you informedyou informed

We will keep We will keep you informed, you informed, listen to and listen to and acknowledge acknowledge concerns and concerns and provide provide feedback on feedback on how public input how public input influenced the influenced the decisiondecision

We will work with you We will work with you to ensure that your to ensure that your concerns and issues concerns and issues are directly reflected are directly reflected in the alternatives in the alternatives developed and developed and provide feedback on provide feedback on how public input how public input influenced the influenced the decisiondecision

We will look to you for We will look to you for direct advice and direct advice and innovation in innovation in formulating solutions formulating solutions and incorporate your and incorporate your advice and advice and recommendations into recommendations into the decisions to the the decisions to the maximum extent maximum extent possiblepossible

We will We will implement what implement what you decideyou decide

Low …...NEED FOR SUPPORT AND CAPACITY BUILDING…..High Low …...NEED FOR SUPPORT AND CAPACITY BUILDING…..High

Communication Communication

Communication underpins all collaboration. Effective communication, Communication underpins all collaboration. Effective communication, within a framework of community engagement must be based on a within a framework of community engagement must be based on a pattern of mutual dialogue and respect. Minnesota State Health, citing pattern of mutual dialogue and respect. Minnesota State Health, citing the Annadale Report, contrasts old ways of thinking about the Annadale Report, contrasts old ways of thinking about communication and new ways of thinking about engagement.communication and new ways of thinking about engagement.

CommunicationCommunication EngagementEngagement

Communicate toCommunicate toPublic hearingPublic hearingTalk to, tellTalk to, tellSeeking to establish / protect turfSeeking to establish / protect turf

AuthorityAuthorityInfluencing the like-mindedInfluencing the like-minded

Top downTop downBuilding a hierarchy for decision-Building a hierarchy for decision-makingmakingGoals / strategic planGoals / strategic planProductsProductsPublic relationsPublic relations

Deliberate withDeliberate withCommunity conversationCommunity conversationTalk with, shareTalk with, shareSeeking / finding common Seeking / finding common groundgroundResponsibilityResponsibilityUnderstanding those not like-Understanding those not like-mindedmindedBottom upBottom upEstablishing a stakeholders Establishing a stakeholders networknetworkValues / visionValues / visionProcessProcessPublic or community Public or community engagementengagement

Source: Minnesota State Health (2004)

Trust and RespectTrust and Respect

Trust and respect is the mortar Trust and respect is the mortar that holds together the building that holds together the building block of successful community block of successful community engagementengagement

Especially important when working Especially important when working with populations that have been with populations that have been marginalized or excluded marginalized or excluded

Without trusting relationships the Without trusting relationships the organizer/organizing agency will organizer/organizing agency will be seen as an outsiderbe seen as an outsider

Community Engagement; Community Engagement; is Not a Scienceis Not a Science

Methods are not prescriptiveMethods are not prescriptive What works at one time, may not What works at one time, may not

work the nextwork the next Populations/community is not Populations/community is not

static; they’re alive, ever changingstatic; they’re alive, ever changing Circumstances, faces, challenges, Circumstances, faces, challenges,

assets and demographics are assets and demographics are constantly changingconstantly changing

What remains constant are the What remains constant are the innate needs of security, innate needs of security, connectedness, recognition, connectedness, recognition, meaning, and sense of being/self meaning, and sense of being/self

Leading Practice Leading Practice Principles Principles

Effective community engagement is Effective community engagement is built on trust, goodwill and respect. It built on trust, goodwill and respect. It should be driven by principles not should be driven by principles not shaped by specific techniques.shaped by specific techniques.

9 principles which can help you avoid 9 principles which can help you avoid common mistakescommon mistakes

1.1. Clarity of purposeClarity of purpose2.2. CommitmentCommitment3.3. CommunicationCommunication4.4. EvidenceEvidence5.5. Flexibility and responsivenessFlexibility and responsiveness6.6. TimelinesTimelines7.7. InclusivenessInclusiveness8.8. CollaborationCollaboration9.9. Continuous learningContinuous learning

Things to Consider Before Things to Consider Before EngagementEngagement

An organizing agency must be An organizing agency must be reflective in its approach to reflective in its approach to engagementengagement

Engagement must not be seen as Engagement must not be seen as a sideline to everyday businessa sideline to everyday business

Engagement must not be done to Engagement must not be done to satisfy an ideological or satisfy an ideological or philosophical imperativephilosophical imperative

Engagement must be based on Engagement must be based on vision, relationship building, vision, relationship building, knowledge and learning and actionknowledge and learning and action

Before organizing an engagement Before organizing an engagement strategy consider the 5 W’sstrategy consider the 5 W’s

The 5 W’sThe 5 W’s

Who does the organizing agency Who does the organizing agency want to engage? Who will benefit want to engage? Who will benefit from engagement? from engagement?


WhatWhat What methods will be used for What methods will be used for

engagement? Are certain methods engagement? Are certain methods best suited for certain purposes? best suited for certain purposes? What are the limitations and What are the limitations and benefits of each method? What benefits of each method? What resources are needed? resources are needed?


WhenWhen When and how will the community When and how will the community

be engaged? When will the be engaged? When will the community be available for community be available for engagement and is the organizing engagement and is the organizing agency prepared to meet with the agency prepared to meet with the community on the community’s community on the community’s time schedule?time schedule?


WhereWhere Where will engagement of the Where will engagement of the

community take place? Will it be at community take place? Will it be at a public forum, the local a public forum, the local community centre, over the phone, community centre, over the phone, or at an agency-organized event? or at an agency-organized event?


WhyWhy Why is engagement necessary? Is Why is engagement necessary? Is

it the intention of the organizing it the intention of the organizing agency to inform, consult, involve, agency to inform, consult, involve, collaborate or empower the collaborate or empower the community? community?

Five Step Engagement Five Step Engagement Planning CyclePlanning Cycle

Design and PlanDesign and Plan Prepare and OrganizePrepare and Organize ImplementImplement Follow-up and FeedbackFollow-up and Feedback EvaluateEvaluate

Source: E:\CD Workshops\Evaluation, Community Engagement and Partnerships\Five step Source: E:\CD Workshops\Evaluation, Community Engagement and Partnerships\Five step engagement planning cycle.mhtengagement planning cycle.mht

Design and PlanDesign and Plan

What are the objectives? What are the objectives? Stakeholder analysis - who should Stakeholder analysis - who should

be consulted? be consulted? What are the constraints & What are the constraints &

opportunities? opportunities? What resources are available? What resources are available? What will be the indicators of What will be the indicators of

success? success? Deciding on techniques. Deciding on techniques.


Prepare and OrganizePrepare and Organize

Preparing an action plan Preparing an action plan Where will community Where will community

engagement events be held? engagement events be held? What publicity is needed? What publicity is needed? What information should be given What information should be given

to participants? to participants? Privacy and information Privacy and information

management management Who will run the events? Who will run the events? What are the measurements of What are the measurements of

success? success?


ImplementImplement

What is meant by implementation? What is meant by implementation? Have arrangements been Have arrangements been

confirmed? confirmed? Do presentations need to be Do presentations need to be

rehearsed? rehearsed? What difficulties might be faced? What difficulties might be faced? What strategies are there to deal What strategies are there to deal

with them? with them? Ideas for maximizing the chances of Ideas for maximizing the chances of

success. success.


Follow-up and FeedbackFollow-up and Feedback

Why give feedback and follow up? Why give feedback and follow up? When should feedback and follow When should feedback and follow

up occur? up occur? How should feedback be given? How should feedback be given?


Evaluate Evaluate

What are the benefits of What are the benefits of evaluation? evaluation?

What might an evaluation What might an evaluation consider? consider?

Have evaluation techniques been Have evaluation techniques been selected? selected?

If not, then develop and implement If not, then develop and implement an effective evaluation strategy an effective evaluation strategy based on the above and further based on the above and further reading.reading.


Community Community ConversationsConversations

Ten Techniques for Community ConversationsTen Techniques for Community Conversations

1.1. Conversation CafesConversation Cafes

2.2. Peer to Peer ConversationsPeer to Peer Conversations

3.3. The Top 100 Partners ExerciseThe Top 100 Partners Exercise

4.4. Future Search MeetingsFuture Search Meetings

5.5. Open Space ConversationsOpen Space Conversations

6.6. Appreciative EnquiriesAppreciative Enquiries

7.7. Common meaning QuestionnairesCommon meaning Questionnaires

8.8. Food, Movies, …and ConversationsFood, Movies, …and Conversations

9.9. Giving Voice to PhotosGiving Voice to Photos

10.10.Building Learning CommunitiesBuilding Learning Communities

Source: Source: Community Conversations: Mobilizing the Ideas, Skills, and Passion of Community Conversations: Mobilizing the Ideas, Skills, and Passion of Community Organizations, Governments, Businesses, and People Community Organizations, Governments, Businesses, and People Paul Born, 2009Paul Born, 2009

Ten Techniques for Ten Techniques for Community Conversations:Community Conversations:

1 - 1 - Conversation CafesConversation CafesAll change begins with people conversing, All change begins with people conversing, exchanging ideas, feelings, and thoughtsexchanging ideas, feelings, and thoughts

Provide the chance to voice personal Provide the chance to voice personal stories, hopes and fears with each otherstories, hopes and fears with each other

TIPS FOR A GREAT CONVERSATIONTIPS FOR A GREAT CONVERSATION

–Focus on the important stuffFocus on the important stuff–Accept and acknowledge each person Accept and acknowledge each person

as an equalas an equal–Speak with your heart and mindSpeak with your heart and mind–Watch for and eliminate judgementsWatch for and eliminate judgements–Listen, understand and open to new Listen, understand and open to new

vistas and abandon pre-conceived vistas and abandon pre-conceived notionsnotions

–Breathe deep to provide time for Breathe deep to provide time for thinking and reflectionthinking and reflection

–Share collective discoveriesShare collective discoveries


1 - 1 - Conversation CafesConversation Cafes

– Plan an entertaining environment: Plan an entertaining environment: decorations, tunes, good lighting and decorations, tunes, good lighting and refreshmentsrefreshments

– Create “menu” of open ended questions Create “menu” of open ended questions

– Have at least 2 rounds of table conversations Have at least 2 rounds of table conversations related to topics of interest related to topics of interest

– Aim for a holistic flow avoiding a business or Aim for a holistic flow avoiding a business or formal approach that can hamper the spirit of formal approach that can hamper the spirit of conversation conversation

– – Debrief the event together by regrouping to Debrief the event together by regrouping to

original table and have the groups spend original table and have the groups spend fifteen minutes identifying three to five ideas fifteen minutes identifying three to five ideas to share with the larger groupto share with the larger group


2 – Peer to Peer2 – Peer to Peer Conversation Conversation

Peer to Peer Conversation Peer to Peer Conversation – Ideas gathered from peers often exceed Ideas gathered from peers often exceed

abilities of top consultantsabilities of top consultants

STEPS FOR A PEER TO PEER STEPS FOR A PEER TO PEER CONVERSATIONCONVERSATION – Questioner share a challenge or issue and ask Questioner share a challenge or issue and ask

for specific feedbackfor specific feedback– Peers ask precise questions for clarification Peers ask precise questions for clarification

and details for 10 minutes and then another 10 and details for 10 minutes and then another 10 minutes on “how” and “why” questions.minutes on “how” and “why” questions.

– Questioner is to sit, listen for 30 minutes Questioner is to sit, listen for 30 minutes without speaking while peers discuss the issuewithout speaking while peers discuss the issue

– End with a reflection by questioner on what End with a reflection by questioner on what was learnedwas learned

– Share ideas gleaned from peer input and Share ideas gleaned from peer input and conversationsconversations


3 – The Top 100 Partners Exercise 3 – The Top 100 Partners Exercise

The Top 100 Partners ExerciseThe Top 100 Partners Exercise– Who are the top 100 people or organizations Who are the top 100 people or organizations

most able to create changes?most able to create changes?

STEPS TO HOLD THE 100 PARTNERS STEPS TO HOLD THE 100 PARTNERS EXERCISE EXERCISE

1.1. Name potentially interested and suitable Name potentially interested and suitable candidatescandidates

2.2. Rank your list by sector Rank your list by sector 3.3. Rank your list by specific criteria:Rank your list by specific criteria:4.4. Research your prospect list to priortize Research your prospect list to priortize

who to ask first. Customize your request who to ask first. Customize your request so they can see the benefits and need for so they can see the benefits and need for their participation. their participation.

Ten Techniques for Ten Techniques for Community Conversations:Community Conversations:4 – Future Search Meetings 4 – Future Search Meetings

This is a planning meeting to help people quickly This is a planning meeting to help people quickly transform capability for action into action transform capability for action into action

TIPS FOR USING FUTURE SEARCHTIPS FOR USING FUTURE SEARCH– Invite a cross-section of all parties Invite a cross-section of all parties – Explore the whole issue before focusing on Explore the whole issue before focusing on

one single elementone single element– Develop common ground and highlight the Develop common ground and highlight the

futurefuture– Urge full attendance. Limit part-time Urge full attendance. Limit part-time

participantsparticipants– Meet under healthy conditions with spacious Meet under healthy conditions with spacious

rooms, healthy snacks and meals with rooms, healthy snacks and meals with adequate breaksadequate breaks

– Work over 3 days with two nights of good sleep Work over 3 days with two nights of good sleep for time to digest everything for time to digest everything

– Ask for voluntary public commitments to Ask for voluntary public commitments to specific next steps before people leavespecific next steps before people leave

– Formulating the questions is very important. Formulating the questions is very important. Allow input into the questionsAllow input into the questions


55 – Open Space – Open Space Conversation Conversation

FOUR KEY PRINCIPLES OF OPEN SPACE FOUR KEY PRINCIPLES OF OPEN SPACE

– Whoever comes are the right people Whoever comes are the right people – Whatever happens is the only thing to happenWhatever happens is the only thing to happen– Whenever it starts, it was meant to startWhenever it starts, it was meant to start– When it’s over, it’s overWhen it’s over, it’s over


55 – Open Space – Open Space Conversation Conversation

TIPS FOR HOLDING AN OPEN SPACE TIPS FOR HOLDING AN OPEN SPACE CONVERSATIONCONVERSATION

– Allow people the space and time to grow Allow people the space and time to grow familiar with each otherfamiliar with each other

– Allow people time and opportunity to identify Allow people time and opportunity to identify themesthemes

– Trust people to self-organizeTrust people to self-organize– Ensure adequate break out space is availableEnsure adequate break out space is available– Passion is the true motivator for people to Passion is the true motivator for people to

engageengage– Trust people will talk when given the chanceTrust people will talk when given the chance– The Law of Two Feet leaves people free to The Law of Two Feet leaves people free to

leave conversations if they feel they aren’t leave conversations if they feel they aren’t learning or contributinglearning or contributing

Ten Techniques for Ten Techniques for Community Conversations:Community Conversations:66 – Appreciative Enquiries – Appreciative Enquiries

Appreciative EnquiriesAppreciative Enquiries

–When conversation is seen as a series When conversation is seen as a series of connected stories, it can help to seek of connected stories, it can help to seek possibilities in solving problems. Search possibilities in solving problems. Search for the best in people, organizations and for the best in people, organizations and the world around as opposed problem the world around as opposed problem seeking, diagnosing and fixing.seeking, diagnosing and fixing.

–Essentially appreciative enquiry Essentially appreciative enquiry reframes conversations away from reframes conversations away from problems to ones seeking possibilitiesproblems to ones seeking possibilities

–Adapt to whatever works for the group, Adapt to whatever works for the group, taking notes on success stories, taking notes on success stories, opportunities and possibilities opportunities and possibilities

The Cycle of Appreciative The Cycle of Appreciative InquiryInquiry

DEFINITION: Decide what to learn DEFINITION: Decide what to learn about.about.

DELIVERY DESTINY: Create the DELIVERY DESTINY: Create the appropriate innovations based on the appropriate innovations based on the hypotheses of the previous phase.hypotheses of the previous phase.

DISCOVERY: Conduct an inquiry into DISCOVERY: Conduct an inquiry into the topic and assemble learnings.the topic and assemble learnings.

DREAM: Generalize those learnings DREAM: Generalize those learnings into an image of how the organization into an image of how the organization would function if those learnings were would function if those learnings were fully alive.fully alive.

DESIGN: Develop hypotheses about DESIGN: Develop hypotheses about how to translate these learnings into the how to translate these learnings into the organization’s social architecture.organization’s social architecture.

Source: Pegasus Communications, Inc. #PL-2020Source: Pegasus Communications, Inc. #PL-2020


77 – Common Meaning Questionnaires – Common Meaning Questionnaires – What needs to be said will be communicated What needs to be said will be communicated

when listeners are ready to hearwhen listeners are ready to hear

– Questionnaires help find the common meaningQuestionnaires help find the common meaning

TIPS FOR USING COMMON MEANING TIPS FOR USING COMMON MEANING QUESTIONNAIRESQUESTIONNAIRES– Deconstruct a purpose statement by creating a Deconstruct a purpose statement by creating a

meaning question for each significant concept meaning question for each significant concept

– Common meaning is a unique approach for Common meaning is a unique approach for people to then be deliberate and focused on people to then be deliberate and focused on exploring common words and concepts exploring common words and concepts building common understanding building common understanding

– A great method for forming new collaborativesA great method for forming new collaboratives

77 – Common Meaning Questionnaires – Common Meaning Questionnaires

Example - When bringing people together with Example - When bringing people together with diverse backgrounds, the following questions diverse backgrounds, the following questions might be helpful as a guide:might be helpful as a guide:

– What does together mean to meWhat does together mean to me– What does building mean to meWhat does building mean to me– What does together, building mean to meWhat does together, building mean to me– What does vibrant mean to meWhat does vibrant mean to me– What does world class mean to meWhat does world class mean to me– What does community mean to meWhat does community mean to me– What does art community mean to meWhat does art community mean to me– What does a vibrant world-class arts What does a vibrant world-class arts

community mean to mecommunity mean to me– Below, using all of the colours available, draw Below, using all of the colours available, draw

your vision of a world-class communityyour vision of a world-class community– Describe your pictureDescribe your picture– Use three words to describe the feelings your Use three words to describe the feelings your

picture evokespicture evokes– Share three ideas we could do together to Share three ideas we could do together to

realize your visionrealize your vision


8 – Food, Movies and Conversations8 – Food, Movies and Conversations

A progressive dinner and for each course at various A progressive dinner and for each course at various community locations like schools, daycares, cultural community locations like schools, daycares, cultural centers, hospitals, collaborative kitchens etc. centers, hospitals, collaborative kitchens etc. Huddle with colleagues to ask one simple question: Huddle with colleagues to ask one simple question: “What does this experience mean for our work?”“What does this experience mean for our work?”

Have a wealthy, influential person invite people to Have a wealthy, influential person invite people to dinner, introduce your work, announce why he or dinner, introduce your work, announce why he or she supports the work and then you present more she supports the work and then you present more about the issue over dessert. Everyone converses.about the issue over dessert. Everyone converses.

Potlucks create the best conversations. Bringing Potlucks create the best conversations. Bringing food to share opens hearts. food to share opens hearts.

Movies also open the heart and mind to stimulating Movies also open the heart and mind to stimulating fascinating conversations. Find a suitable movie for fascinating conversations. Find a suitable movie for the topic needing discussion, set out the popcorn in the topic needing discussion, set out the popcorn in a comfortable environment along with markers and a comfortable environment along with markers and flipchartsflipcharts

Ten Techniques for Ten Techniques for Community Conversations:Community Conversations:9 – Giving Voice to Photos 9 – Giving Voice to Photos

Photography can amplify visions and experiencesPhotography can amplify visions and experiencesThere are three goalsThere are three goals

– Enable people to record and reflect on their Enable people to record and reflect on their community’s strengths and problems.community’s strengths and problems.

– Promote dialogue about important issuesPromote dialogue about important issues– Engage policy makers to learn that the experts Engage policy makers to learn that the experts

and the grassroots people may disagree on and the grassroots people may disagree on what is importantwhat is important

TIPS FOR USING PHOTOS TO HOLD TIPS FOR USING PHOTOS TO HOLD CONVERSATIONCONVERSATION– Distribute camerasDistribute cameras– Each person takes many pictures which have Each person takes many pictures which have

meaning to the photographer meaning to the photographer – If no time, you can organize a treasure hunt If no time, you can organize a treasure hunt

around a theme and have people take picturesaround a theme and have people take pictures– As people think about the issue, they explain As people think about the issue, they explain

why they took the photos they did. why they took the photos they did.


10 – Building Learning Communities10 – Building Learning Communities

This type of community is where people This type of community is where people naturally create a learning community as they naturally create a learning community as they work, learn and plan together towards achieving work, learn and plan together towards achieving a better community. There are three key areas a better community. There are three key areas to the basic structure of a community of to the basic structure of a community of practice:practice:

1.1. Domain – creating a common identityDomain – creating a common identity

2.2. Community – include the people who care Community – include the people who care about and interact with the issues related to about and interact with the issues related to the domain. The community creates the social the domain. The community creates the social fabric of learningfabric of learning

3.3. Practice – this is the specific knowledge that Practice – this is the specific knowledge that the community develops, shares and the community develops, shares and maintainsmaintains


10 – Building Learning Communities10 – Building Learning Communities

In a learning community, leaders might In a learning community, leaders might experience:experience:

– a sense of common goals as they spend time a sense of common goals as they spend time together sharing stories, experiences, and together sharing stories, experiences, and insightsinsights

– Generative learning – moving from a place of Generative learning – moving from a place of association to trust. A trusting space is association to trust. A trusting space is developed and a state of common inquirydeveloped and a state of common inquiry

– Turning answers into questions – every Turning answers into questions – every learner is a teacher and vice versa. Every learner is a teacher and vice versa. Every interaction is an opportunity to evoke interaction is an opportunity to evoke generative learninggenerative learning

Profile of TechniquesProfile of TechniquesHighlighted techniquesHighlighted techniques Some other techniquesSome other techniques

1. Inform1. Inform

1.1. MeetingMeeting

2.2. Public noticePublic notice

3.3. WebsiteWebsite

4.4. Written Written

Discussion paperDiscussion paperExhibitionExhibitionPromotion Promotion

2. Consult2. Consult

1.1.Citizens’ panelCitizens’ panel

2.2.Community information and Community information and feedback sessionfeedback session

3.3.FacilitationFacilitation

4.4.Focus groupFocus group meeting meeting

5.5.Public hearingPublic hearing

6.6.QuestionnaireQuestionnaire Website Website

Community needs analysisCommunity needs analysisNetworkingNetworkingStrategic questioningStrategic questioning

3. Involve3. Involve

Facilitation Facilitation

1.1.Planning focus meetingPlanning focus meeting

2.2.Precinct committeePrecinct committee

NetworkingNetworkingReview sessionReview sessionStrategic questioningStrategic questioning

4. Collaborate4. Collaborate

1.1.Advisory committeeAdvisory committee

2.2.Charette Charette Facilitation Facilitation

3.3.Policy round tablePolicy round table

4.4.Regional forumRegional forum

5.5.Search conferenceSearch conference

Strategic questioningStrategic questioning

5. Empower5. Empower1.1.Citizens’ juryCitizens’ jury Search Conference Search Conference

Joint ventureJoint venture

Source http://tamarackcommunity.ca/g3s136.html

Rules of EngagementRules of EngagementJim DiersJim Diers

Have funHave fun

Start where people areStart where people are

Strive for resultsStrive for results

Utilize People’s strengthsUtilize People’s strengths

Celebrate success and recognize Celebrate success and recognize caring neighbourscaring neighbours

Deborah Morrison Deborah Morrison

Perfecting Tomorrow Inc.Perfecting Tomorrow Inc.

780 490-6645780 490-6645

[email protected]

mailto:[email protected]

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