Community Solutions to Heroin Addiction Challenges
Orlando, Florida
C4
IHI SummitApril 20 – 22, 2017
#IHISummit
Session Objectives
Identify methods for building cross-sector coalitions to
address substance abuse issues that have an impact on
healthcare entities
Provide examples of how disparate community
organizations can take concrete steps to solve complex
community issues
Describe ways to involve those directly affected by
substance abuse (family and caregivers) in the planning
and actions taken to improve prevention and treatment
options in a community
Session Faculty
Matt Guy– President and Owner, Accelerated
Transformation Associates
Lindsay Reeves– Systems of Care Coordinator, Health
Soultions
Change Ideas
Three Levels of Activation:
• Activating individuals:
Community organizing,
storytelling, facilitative
leadership
• Activating organizations:
Community collaboration and
governance
• Activating communities
Understanding community
assets, participatory decision
making
Community Asset Mapping:
A Shift From Needs-Focused Approach
Needs Assets
• Focus on deficiencies • Focus on strengths
• Result in fragmentation of responses to local deficiencies
• Build relationships among people, groups, and organizations
• Make people consumers of services; builds dependence on services
• Identify ways that people and organizations give of their talents and resources
• Give residents little voice in deciding how to address local concerns
• Empower people to be an integral part of the solution to community problems and issues
Asset Based Community Development
(ABCD)
John McKnight and John Kretzman
Built on the notion that communities have
never been built on their deficiencies, rather
on the capacities and assets of the people
and the place.
Does not imply ignoring problems and needs
and throwing out rational, strategic planning;
rather it is a rallying point for collective action.
9
Some Lessons
“You have one mouth and two ears, use
them proportionally”
Decisions are made by the those who show
up.
Assume that you will need to lose a bit of
control for much, much more power.
10
Getting/Keeping People Involved
Stop asking “What’s the matter?”
Start asking “What matters to you?”
*Shamelessly borrowed former former IHI CEO Maureen
Bisognano
“Can you tell us
what people who
live here have
done together to
make things
better?”
13
Building Communities From the Inside Out, 1993
Where It Began…14
Complex issues require complex solutions. This one is going to take the entire
community coming together and working toward a brighter tomorrow.
Multi-Phase Community Public Forum
Exploring: Unpack and Understand the Issues
Wednesday, March 9, 2016 — 5:30 to 7:30 pm
Constructing: Roll Up Your Sleeves and Help Plan
Thursday, March 17, 2016 — 5:30 to 7:30 pm
Moving Forward: Organize Implementation of
Evidence-Based Programs and Practices
Tuesday, May 3, 2016 — 5:30 to 7:30 pm
15
Exploring: Unpack and Understand the
Issues
• Origins of the Problem
• Scope of the Problem
• Costs of the Problem
• Brainstorm Strengths and
Barriers
16
Origins of the Problem
• 12.7% of new illicit drug users began with prescription pain relievers.
• Opioid analgesic (pain reliever) sales increased nearly four-fold between 1999 and 2010
• Four-Fold increase in opioid (narcotic pain medication) overdose deaths
www.SAMHSA.gov 2014 NSDUH Report
17
Origins of the Problem
According to National Institute on Drug Abuse (NIDA):
• Abuse of prescription opioid pain medications such as Oxycontin and Vicodin open the door to heroin abuse.
• Nearly half of young people who inject heroin surveyed in three recent studies reported abusing prescription opioids before starting to use heroin.
• Individuals reported taking up heroin because it is cheaper and easier to obtain than prescription opioids.
• Crushing prescription opioid pills to snort or inject the powder provide initiation into these methods
National Institute on Drug Abuse: Heroin. Retrieved from https://www.drugabuse.gov/publications/drugfacts/heroin on March 6, 2016
18
Origins of the Problem: Pueblo County
According to Parkview Medical Center ED doctors:
• At least one ED admission each day has a heroin-related symptom March 4, 2016
• Often, multiple admissions per day have a heroin-related symptomMarch 4, 2016
Parkview Medical Center 2015 Drug-Related Overdose Statistics
• Overdose admissions – 46
• Heroin OD admits – 6
• Overdose ( primary complaint in ED) - 99
• Ingestion (primary complaint in ED) – 203
• Most overdose admissions are complex combination drug admissions
19
Origins of the Problem: Pueblo County
Opioid Related Overdose Deaths
20
0
2
4
6
8
10
12
14
2000-2002 2003-2005 2006-2008 2009-2011 2012-2014
Opioid Overdose Death Rate per 100,000 People
Colorado
Pueblo County
Origins of the Problem: Pueblo County
Heroin Related Overdose Deaths
21
0
1
2
3
4
5
6
2000-2002 2003-2005 2006-2008 2009-2011 2012-2014
Heroin Overdose Death Rate per 100,000 People
Colorado
Pueblo County
Scope of the Problem
Pueblo County Jail Statistics
Approximately 1700+ opiate protocol prisoners per year
Access Point Pueblo: Local Needle Exchange
470 individuals signed up, ~25 new clients each month, 50-
70 avg. exchanges per week, busiest week ~80 exchanges
22
Access Point Pueblo
Data from July 2015- June 2016
23
0
50
100
150
200
250
300
350
400
450
Total Visits
Scope of the Problem
Pueblo Fire Department
140 Narcan uses in 2015
Colorado Public Radio Investigation
Southeastern Colorado makes up 6% of the state population and 18% of the admissions for heroin treatment
Colorado Public Defender’s Office
168,000 cases per year, over 50% are drug related
Pueblo Police Department
Heroin seizures were up 5X in 2015
24
Scope of the Problem
We don’t understand the
true breadth and depth of
how many people are using
heroin in the community
25
Costs of the Problem
Pueblo County Jail Costs
Cost for routine prisoners: $75/day
Cost for opiate protocol prisoners: ~$90/day due to extra
services
Legal Costs
Colorado Public Defender’s annual budget: $86M
More than 50% is drug related
Additional costs incurred from Police and Courts
26
Costs of the Problem
Medical Costs
Attributed to Drug related ER Visits, EMS and Jail OD
Patients, Pueblo Fire Department Narcan use, etc.
HIV and Hepatitis C
18% of HIV cases in Colorado are thought to be linked to
drug use at an estimated lifetime cost of $600,000
60%-80% of Hepatitis C cases are linked and cost
~$100,000 over the lifetime to treat
30
Costs of the Problem
Crime Costs
Many property crimes, burglaries, shop lifting, car break
ins, identity theft, are thought to be drug related
Other Costs
Loss of employment, interrupted employment, ability to
obtain employment, interrupted treatment- risk of OD, start
over, discouragement
31
Constructing: Roll Up Your Sleeves and
Help Plan
• Centralized Position Statement
• Three Distinct Focus Areas
• Strengths/Opportunities
• Brainstorming What Could Be
for Pueblo
32
What Does Success Mean?
The goal is to implement an
integrated, community-wide
system to reduce heroin and
opioid addiction and its negative
effects in Pueblo County.
33
Strengths: Community Prevention Resources
• Parenting classes
• Nonprofits, ie Salvation Army, Posada, etc. known to be good resources and supported throughout the community
• Many services available outside of addiction services: DSS, Catholic Charities, SECAHEC, Wayside Cross, transitional services, etc.
• Community develops resources and places where needed
• Addicts helping addicts recover
• Nursing schools with students
• Community willing to work together in solving problems, dedicated folks willing to address the issue
• Awareness of the issue is improving
• Efforts to address the stigma about behavioral health
• Many alternates to drugs: nature center, tennis courts, basketball slabs, bike trails, skate park
35
Strengths: Providers and Treatment Centers
• Two hospitals, Parkview, St. Mary Corwin, acute medical care is excellent
• Dr. Pollack has Medicaid eligible slots available for treatment
• Parkview Chemical Dependency Unit: Accudetox trained specialists, integrated dual diagnosis program, 12-step recovery community, aftercare
• Prescription Drug Monitoring Program to find out what a patient has been prescribed
• Narcan available at local pharmacies
• Large support of treatment providers, ie Crossroads, Health Solutions, Pueblo Community Health Center, Circle Program, Victory Outreach Pueblo, El Pueblo Adolescent Treatment Community, Addicts to Athletes, counselors and outpatient treatment options
• Access Point Pueblo (Needle Exchange) serves as a point of access for those who want help
• In-house treatment program at the County Jail
36
Strengths: Law Enforcement
• Builds relationships with youth in high schools
• Actively trying to stop the supply of drugs
• Collaborative effort with DA to implement holistic
approach
• Drug courts, veterans court and mental health court
• Equipped officers with Narcan
37
What could be…
Pueblo is a place that supports addicts looking for
treatment options through the availability of treatment
centers and Medication Assisted Treatment
The community is educated about the harmful effects of
heroin and opioid use and prevention for younger
generations becomes a primary goal
Law enforcement is equipped with proper community
support resources to impact those looking for help
Peer support becomes commonplace with a strong
support network of addicts helping addicts
38
Moving Forward: Organize Implementation
of Action Plans and Measurement Strategy
• Focus Area Goals/Objectives
• Addition of Community
Members Focus Group
• Measurement Strategy
39
Community Prevention Resources
Goal: The community prevention and resource group will
provide education and resources to reduce opioid and
heroin addiction and its negative effects in Pueblo County.
Initiatives:
• Community-wide speaker series
• Focusing on bringing awareness to the work of the Heroin Task
Force
• Speaker events will feature leaders of the focus area groups
40
Providers and Treatment Centers
Goal: As clinicians, we believe it is our duty to educate the
public about the epidemic's impact on individuals, families
and the community, while improving the availability and
quality of prevention and treatment options based on the
best available scientific evidence.
All people with an addiction disorder deserve treatment.
Treatment must be immediately available with a low
threshold for entry. Treatment options must be flexible
enough to address the varied situations of people, yet
comprehensive. Every person seeking help, should be
treated with the utmost care and respect.
41
“Our Place”
Initiatives:• The key features of Our Place:
• Open 24/7 so when people are ready to quit they can get help
• Accessible to anyone seeking help for themselves or loved ones
• Focal point for EMS and law enforcement to bring appropriate addicts
• Center for a Police Assisted Addiction Recovery Initiative (PAARI) program
• Source of information about and access to available treatment options
• On-site case managers able to talk with and direct addicts to appropriate treatment
• Detoxification facilities and protocols for initiation of acudetox
• Medication assisted treatment (MAT) will be available from part-time, community providers
• a. Standardized intake process
• b. Patient management protocols
• c. EMR per DEA requirements
• d. Billing for providers
• Behavioral health counseling – if not on-site, access to it in a timely manner
• Space for support groups and education forums for providers, patients and families
42
Law Enforcement
Goal: Continue collaboration to improve interactions
between law enforcement and substance abusers.
Initiatives:
• Diversion Program
• Modeled after LEAD in Seattle, WA
• Barriers associated with law enforcement jurisdiction
• Comprehensive Law Enforcement Plan
• Plan and procedure for dealing with addiction that is appropriate
and effective for Pueblo.
43
Community Members
Goal: Provide a safe space for community members to share their
stories about barriers and solutions associated with the issue
Initiatives:
• Community Partnerships
• Existing community groups
• Family Support Resources
44
Measurement Strategy
Outcome Metrics for Heroin Task Force
Number of Overdose Deaths per year
Number of Opioid Protocol Prisoners per month
Number of Unduplicated Needle Exchange Clients per
month
Number of Narcan Uses by First Responders per month
45
• State-Wide Initiatives
• Medication Assisted Treatment Expansion
• Accudetox Expansion• Community Collaborations
• Law Enforcement Diversion and Treatment
• Additional Resource for Access Point Pueblo
47
Successes
Contact Info
Matt GuyPresident and Owner, Accelerated Transformation Associates
719.248.7010
Lindsay ReevesSystems of Care Coordinator, Health Solutions
719.252.9443
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