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Company Confidential - Copyright 2009 CONFIDENTIALITY NOTICE: The contents of this document including all words, graphics, and other materials contained herein are the exclusive confidential and proprietary property of Top Ladies of Distinction (TLOD), Inc. No portion of the enclosed may be copied, reproduced, transmitted, disseminated, or used in any manner without first obtaining the written permission of TLOD, Inc. Top Ladies of Distinction, Inc. National Strategic Plan October 6, 2009
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Page 1: Company Confidential - Copyright 2009 CONFIDENTIALITY NOTICE: The contents of this document including all words, graphics, and other materials contained.

Company Confidential - Copyright 2009

CONFIDENTIALITY NOTICE: The contents of this document including all words, graphics, and other materials contained herein are the exclusive confidential and proprietary property of Top Ladies of Distinction (TLOD), Inc. No portion of the enclosed may be copied, reproduced, transmitted, disseminated, or used in any manner without first obtaining the written permission of TLOD, Inc.

Top Ladies of Distinction, Inc.

National Strategic Plan

October 6, 2009

Page 2: Company Confidential - Copyright 2009 CONFIDENTIALITY NOTICE: The contents of this document including all words, graphics, and other materials contained.

Company Confidential - Copyright 2006 Hitachi Consulting®

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Summary: Plan Elements

Mission

Goals

To enhance and enrich the lives of youth and adults through national and community based programs and projects. We measure our success by the improved quality of life experienced by the people we serve.

• Increase and Sustain Membership• Raise Funding Levels • Get “Back to the Basics” to Ensure our “Aim is Always

Service”• Build and Maintain an Organizational Infrastructure to

Support Growth

Vision “Empowering Youth and Adults to Provide Exemplary Service with Passion and Purpose”

Page 3: Company Confidential - Copyright 2009 CONFIDENTIALITY NOTICE: The contents of this document including all words, graphics, and other materials contained.

Company Confidential - Copyright 2006 Hitachi Consulting®

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Summary: Plan Elements

Objectives 1. Increase active membership to 4,000 by 20142. Implement a reactivation plan to bring back 5% of membership yearly3. Develop and execute a TLOD Media Outreach Plan 4. Charter 25 new chapters by the end of 2014 5. Fully implement Honorary Membership guidelines

Objective 1: Increase active membership to 4,000 by 2014

Responsibility National 2nd Vice President/National

Membership Chair/Committee

Area Directors

Action Determine growth plan by Area

Develop and Execute Area Growth Plans

Completion Date November 1, 2009 Initial Progress Report:

February 28, 2010

2nd Progress Report:

May 31, 2010

Goal 1 Increase and Sustain Membership

Page 4: Company Confidential - Copyright 2009 CONFIDENTIALITY NOTICE: The contents of this document including all words, graphics, and other materials contained.

Company Confidential - Copyright 2006 Hitachi Consulting®

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Summary: Plan Elements

Objectives 1. Increase active membership to 4,000 by 20142. Implement a Reactivation Plan to bring back 5% of membership yearly3. Develop and execute a TLOD Media Outreach Plan 4. Charter 25 new chapters by the end of 2014 5. Fully implement Honorary Membership guidelines

Goal 1 Increase and Sustain Membership

Objective 2: Implement a Reactivation Plan to bring back 5% of membership each year

Responsibility National 2nd Vice President/National

Membership Committee/Chair

Area Directors

Actions Determine Reactivation Plan by Area

Develop and Execute Area Reactivation Plans

Completion Date November 1, 2009 Initial Progress Report:

February 28, 2010

2nd Progress Report:

May 31, 2010

Page 5: Company Confidential - Copyright 2009 CONFIDENTIALITY NOTICE: The contents of this document including all words, graphics, and other materials contained.

Company Confidential - Copyright 2006 Hitachi Consulting®

5

Summary: Plan Elements

Objectives 1. Increase active membership to 4,000 by 20142. Implement a Reactivation Plan to bring back 5% of membership yearly3. Develop and execute a TLOD Media Outreach Plan 4. Charter 40 new chapters by the end of 2014 5. Fully implement Honorary Membership guidelines

Goal 1 Increase and Sustain Membership

Objective 3: Develop and execute a TLOD Media Outreach Plan

Responsibility National President/1st and 2nd Vice

Presidents

Area Directors

Actions Identify key media outlets to

target/hire a publicist to assist in penetrating

Execute Media Outreach

Plan in Areas

Completion Date February 28, 2010 May 31, 2010

Page 6: Company Confidential - Copyright 2009 CONFIDENTIALITY NOTICE: The contents of this document including all words, graphics, and other materials contained.

Company Confidential - Copyright 2006 Hitachi Consulting®

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Summary: Plan Elements

Objectives

Goal 1 Increase and Sustain Membership

Objective 4: Charter 40 new chapters by the end of 2014

Responsibility National 1st Vice President Area Directors

Actions Develop a yearly (by Area) plan to ensure 40 new chapters are chartered by the end of 2014

Develop and Execute Area chartering plans through the end of 2014, meeting yearly expectations

Completion Date November 1, 2009 Initial Progress Report:

February 28, 2010

2nd Progress Report:

May 31, 2010

1. Increase active membership to 4,000 by 20142. Implement a Reactivation Plan to bring back 5% of membership yearly3. Develop and execute a TLOD Media Outreach Plan 4. Charter 40 new chapters by the end of 2014 5. Fully implement Honorary Membership guidelines

Page 7: Company Confidential - Copyright 2009 CONFIDENTIALITY NOTICE: The contents of this document including all words, graphics, and other materials contained.

Company Confidential - Copyright 2006 Hitachi Consulting®

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Summary: Plan Elements

Objective

Goal 1 Increase and Sustain Membership

1. Increase active membership to 4,000 by 20142. Implement a Reactivation Plan to bring back 5% of membership yearly3. Develop and execute a TLOD Media Outreach Plan 4. Charter 40 new chapters by the end of 2014 5. Fully implement Honorary Membership guidelines

Objective 5: Fully implement Honorary Membership guidelines

Responsibility National President/1st and 2nd

Vice Presidents

Area Directors

Actions Target and engage potential Honorary Members; induct Honorary Members

Provide recommendations for potential Honorary Members; assist in inductions in Areas

Completion Date February 28, 2010

Inductions: TBD

Recommendations to National:

January 11, 2010

Inductions: TBD

Page 8: Company Confidential - Copyright 2009 CONFIDENTIALITY NOTICE: The contents of this document including all words, graphics, and other materials contained.

Company Confidential - Copyright 2006 Hitachi Consulting®

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Summary: Plan Elements

Objectives 1. Develop and execute a strategic engagement plan which facilitates an increase in revenue by 15% each year

2. Obtain TLOD registered trademark and ensure organizational branding3. Conduct one nationally synchronized fundraiser4. Create a program to identify and pursue grants supporting programmatic

thrusts

Goal 2 Raise Funding Levels

Objective 1: Develop and execute a strategic engagement plan which facilitates an increase in revenue by 15% each year

Responsibility

Treasurer National President/1st and 2nd Vice Presidents

TLOD Publicist/ National Committee for Community Partnerships/Chair

Area Directors

Actions Publish yearly revenue accomplishment and determine 15% increase goal for next year

Determine key stakeholders to engage to promote TLOD and increase visibility and support

Develop Strategic Engagement Plan based on Organizational input

Recommend potential key Stakeholders to engage; execute the plan as outlined

Completion Date

October 23, 2010 (Initial)

February 28, 2010 May 31, 2010 Recommend: January 11, 2010

Execute: May 31, 2010

Page 9: Company Confidential - Copyright 2009 CONFIDENTIALITY NOTICE: The contents of this document including all words, graphics, and other materials contained.

Company Confidential - Copyright 2006 Hitachi Consulting®

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Summary: Plan Elements

Objectives

Goal 2 Raise Funding Levels

1. Develop and execute a strategic engagement plan which facilitates an increase in revenue by 15% each year

2. Obtain TLOD registered trademark and ensure organizational branding3. Conduct one nationally synchronized fundraiser4. Create a program to identify and pursue grants supporting programmatic

thrusts

Objective 2: Obtain TLOD registered trademark and ensure organizational branding

Responsibility TLOD Executive Director All TLOD Members

Actions Obtain TLOD registered trademark and ensure organizational branding

Ensure all TLOD branding is apparent and consistent on all correspondence, at all functions, on all clothing items

Completion Date May 31, 2010 May 31, 2010

Page 10: Company Confidential - Copyright 2009 CONFIDENTIALITY NOTICE: The contents of this document including all words, graphics, and other materials contained.

Company Confidential - Copyright 2006 Hitachi Consulting®

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Summary: Plan Elements

Objectives

Goal 2 Raise Funding Levels

1. Develop and execute a strategic engagement plan which facilitates an increase in revenue by 15% each year

2. Obtain TLOD registered trademark and ensure organizational branding3. Conduct one nationally synchronized fundraiser4. Create a program to identify and pursue grants supporting programmatic

thrusts

Objective 3: Conduct one nationally synchronized fundraiser

Responsibility National President TLOD Publicist/National Committee for Community Partnerships/Chair

Area Directors

Actions Obtain TLOD

sponsorship and determine national date to fundraise

Develop TLOP marketing

materials and sponsorship packets

Participate in National

Fundraiser

Completion

Date

January 11, 2010 May 31, 2010 Date: TBD (2010)

Page 11: Company Confidential - Copyright 2009 CONFIDENTIALITY NOTICE: The contents of this document including all words, graphics, and other materials contained.

Company Confidential - Copyright 2006 Hitachi Consulting®

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Summary: Plan Elements

Objectives

Goal 2 Raise Funding Levels

1. Develop and execute a strategic engagement plan which facilitates an increase in revenue by 15% each year

2. Obtain TLOD registered trademark and ensure organizational branding3. Conduct one nationally synchronized fundraiser4. Create a program to identify and pursue grants supporting programmatic

thrusts

Objective 4: Create a program to identify and pursue grants supporting

programmatic thrusts

Responsibility National President TLOD Grants Writer

Actions Identify grant opportunities

for TLOD to obtain funding to support programmatic thrusts

Write and submit grants to

fulfill TLOD goals for increased yearly revenue

Completion Date November 1, 2009 Throughout Year, when required

Page 12: Company Confidential - Copyright 2009 CONFIDENTIALITY NOTICE: The contents of this document including all words, graphics, and other materials contained.

Company Confidential - Copyright 2006 Hitachi Consulting®

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Summary: Plan Elements

Objectives 1. Increase the percentage of 5 Star Chapters to 100% by 20112. Assess and improve Top Teens of America Program 3. Encourage TLOD Programs instead of activities4. Re-educate members on TLOD/TTA culture

Goal 3 Get “Back to the Basics” to Ensure our “Aim is Always Service”

Objective 1: Increase the percentage of 5 Star Chapters to 100% by 2011

Responsibility National 1st Vice President

Area Directors

Actions Identify Chapters that

have not made 5 Star status, by Area

Develop and implement plan

to increase 5 Star Chapters to 100% by end of 2011

Completion Date November 1, 2009 Initial Progress Report: February 28, 2010

2nd Progress Report:

May 31, 2010

Page 13: Company Confidential - Copyright 2009 CONFIDENTIALITY NOTICE: The contents of this document including all words, graphics, and other materials contained.

Company Confidential - Copyright 2006 Hitachi Consulting®

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Summary: Plan Elements

Objectives

Goal 3 Get “Back to the Basics” to Ensure our “Aim is Always Service”

1. Increase the percentage of 5 Star Chapters to 100% by 20112. Assess and improve Top Teens of America Program 3. Encourage TLOD Programs instead of activities4. Re-educate members on TLOD/TTA culture

Objective 2: Assess and improve Top Teen of America Program

Responsibility National Top Teens Director Area Directors

Actions Develop a National Top Teens of America Strategic Plan to address and

improve overall program through 2014

Implement TTA Strategic Plan

Completion Date Initial Progress Report: February 28, 2010

2nd Progress Report:

May 31, 2010

Yearly

Page 14: Company Confidential - Copyright 2009 CONFIDENTIALITY NOTICE: The contents of this document including all words, graphics, and other materials contained.

Company Confidential - Copyright 2006 Hitachi Consulting®

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Summary: Plan Elements

Objectives 1. Increase percentage of 5 Star Chapters to 100% by 20142. Assess and improve Top Teens of America Program 3. Encourage TLOD Programs instead of activities4. Re-educate members on TLOD/TTA culture

Goal 3 Get “Back to the Basics” to Ensure our “Aim is Always Service”

Objective 3: Encourage TLOD Programs instead of activities

Responsibility National President Area Directors

Actions Review and refocus TLOD activities where appropriate

Refocus activities as needed

Completion Date Initial Progress Report:

February 28, 2010

2nd Progress Report:

May 31, 2010

Initial Progress Report:

February 28, 2010

2nd Progress Report:

May 31, 2010

Page 15: Company Confidential - Copyright 2009 CONFIDENTIALITY NOTICE: The contents of this document including all words, graphics, and other materials contained.

Company Confidential - Copyright 2006 Hitachi Consulting®

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Summary: Plan Elements

Objectives 1. Increase percentage of 5 Star Chapters to 100% by 20142. Assess and improve Top Teens of America Program 3. Encourage TLOD Programs instead of activities4. Maintain rich TLOD/TTA history and culture

Goal 3 Get “Back to the Basics” to Ensure our “Aim is Always Service”

Objective 4: Maintain rich TLOD/TTA history and culture

Responsibility National TLOD/ TTA Historian

TLOD Publicist Area Directors

Actions Capture and record all major TLOD events

Develop a one page quick reference for all

TLOD/TTA members

Ensure newly inducted members have a full

understanding of TLOD/TTA; use governances and review

history at meetings

Completion Date Initial Progress Report: February 28, 2010

2nd Progress Report:

May 31, 2010

Initial Progress Report: February 28, 2010

2nd Progress Report:

May 31, 2010

Throughout the year

Page 16: Company Confidential - Copyright 2009 CONFIDENTIALITY NOTICE: The contents of this document including all words, graphics, and other materials contained.

Company Confidential - Copyright 2006 Hitachi Consulting®

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Summary: Plan Elements

Objectives 1. Develop and execute the TLOD Knowledge Management and Technology Strategy

2. Determine and maintain Organizational Succession Plans 3. Improve web presence4. Develop an enhanced repository for information5. Secure a permanent TLOD facility

Goal 4 Build and Maintain an Organizational Infrastructure toSupport Growth

Objective 1: Develop and execute the TLOD Knowledge Management and Technology Strategy

Responsibility National IT

Committee/Executive Director

National IT Chair/Executive

Director/TLOD Membership

Actions Develop the TLOD Knowledge Management and Technology

Strategy

Implement the TLOD Knowledge Management and Technology

Strategy

Completion Date Initial Progress Report:

February 28, 2010

2nd Progress Report:

May 31, 2010

November 2, 2009

Page 17: Company Confidential - Copyright 2009 CONFIDENTIALITY NOTICE: The contents of this document including all words, graphics, and other materials contained.

Company Confidential - Copyright 2006 Hitachi Consulting®

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Summary: Plan Elements

Objectives

Goal 4 Build and Maintain an Organizational Infrastructure toSupport Growth

Objective 2: Determine and maintain Organizational Succession Plans

Responsibility National President/1st and 2nd Vice Presidents

Area Directors

Actions Develop the TLOD Organizational Succession Plan

Implement the TLOD Organizational Succession Plan and develop Area level plans

Completion Date Initial Progress Report: February 28,

2010

2nd Progress Report:

May 31, 2010

Implement:

When Appropriate

Develop:

August 30, 2010

1. Develop and execute the TLOD Knowledge Management and Technology Strategy

2. Determine and maintain Organizational Succession Plans 3. Improve web presence4. Develop an enhanced repository for information5. Secure a permanent TLOD facility

Page 18: Company Confidential - Copyright 2009 CONFIDENTIALITY NOTICE: The contents of this document including all words, graphics, and other materials contained.

Company Confidential - Copyright 2006 Hitachi Consulting®

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Summary: Plan Elements

Objectives

Goal 4 Build and Maintain an Organizational Infrastructure toSupport Growth

Objective 3: Improve web presence

Responsibility National IT/Website

Committee/Chair

National IT/Website

Committee/Chair/National President

Actions Review current TLOD National website and recommend

changes/improvements

Approve new design and improvements to National

website

Completion Date Initial Progress Report:

February 28, 2010

2nd Progress Report:

May 31, 2010

August 30, 2010

1. Develop and execute the TLOD Knowledge Management and Technology Strategy

2. Determine and maintain Organizational Succession Plans 3. Improve web presence4. Develop an enhanced repository for information5. Secure a permanent TLOD facility

Page 19: Company Confidential - Copyright 2009 CONFIDENTIALITY NOTICE: The contents of this document including all words, graphics, and other materials contained.

Company Confidential - Copyright 2006 Hitachi Consulting®

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Summary: Plan Elements

Objectives

Goal 4 Build and Maintain an Organizational Infrastructure toSupport Growth

Objective 4: Develop a repository for information

Responsibility National IT Committee National IT

Committee/National President

Actions Research and propose “best”

database for TLOD

Approve database to store

pertinent TLOD membership information and archives

Completion Date Initial Progress Report: February 28, 2010

2nd Progress Report:

May 31, 2010

August 30, 2010

1. Develop and execute the TLOD Knowledge Management and Technology Strategy

2. Determine and maintain Organizational Succession Plans 3. Improve web presence4. Develop an enhanced repository for information5. Secure a permanent TLOD facility

Page 20: Company Confidential - Copyright 2009 CONFIDENTIALITY NOTICE: The contents of this document including all words, graphics, and other materials contained.

Company Confidential - Copyright 2006 Hitachi Consulting®

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Summary: Plan Elements

Objectives

Goal 4 Build and Maintain an Organizational Infrastructure toSupport Growth

Objective 5: Secure a permanent TLOD facility

Responsibility Finance Committee/Site

Selection Committee

Site Selection

Committee

TLOD Membership

Actions Determine the financial feasibility of purchasing a TLOD facility in 2010

Research and propose “best” location and type facility/building for a TLOD Headquarters

Approve recommendation to purchase/building location and type facility

Completion Date Initial Progress Report: February 28, 2010

2nd Progress Report:

May 31, 2010

Initial Progress Report: February 28, 2010

2nd Progress Report:

May 31, 2010

August 30, 2010

(if feasible)

1. Develop and execute the TLOD Knowledge Management and Technology Strategy

2. Determine and maintain Organizational Succession Plans 3. Improve web presence4. Develop an enhanced repository for information5. Secure a permanent TLOD facility


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