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Company Confidential - Copyright 2009
CONFIDENTIALITY NOTICE: The contents of this document including all words, graphics, and other materials contained herein are the exclusive confidential and proprietary property of Top Ladies of Distinction (TLOD), Inc. No portion of the enclosed may be copied, reproduced, transmitted, disseminated, or used in any manner without first obtaining the written permission of TLOD, Inc.
Top Ladies of Distinction, Inc.
National Strategic Plan
October 6, 2009
Company Confidential - Copyright 2006 Hitachi Consulting®
2
Summary: Plan Elements
Mission
Goals
To enhance and enrich the lives of youth and adults through national and community based programs and projects. We measure our success by the improved quality of life experienced by the people we serve.
• Increase and Sustain Membership• Raise Funding Levels • Get “Back to the Basics” to Ensure our “Aim is Always
Service”• Build and Maintain an Organizational Infrastructure to
Support Growth
Vision “Empowering Youth and Adults to Provide Exemplary Service with Passion and Purpose”
Company Confidential - Copyright 2006 Hitachi Consulting®
3
Summary: Plan Elements
Objectives 1. Increase active membership to 4,000 by 20142. Implement a reactivation plan to bring back 5% of membership yearly3. Develop and execute a TLOD Media Outreach Plan 4. Charter 25 new chapters by the end of 2014 5. Fully implement Honorary Membership guidelines
Objective 1: Increase active membership to 4,000 by 2014
Responsibility National 2nd Vice President/National
Membership Chair/Committee
Area Directors
Action Determine growth plan by Area
Develop and Execute Area Growth Plans
Completion Date November 1, 2009 Initial Progress Report:
February 28, 2010
2nd Progress Report:
May 31, 2010
Goal 1 Increase and Sustain Membership
Company Confidential - Copyright 2006 Hitachi Consulting®
4
Summary: Plan Elements
Objectives 1. Increase active membership to 4,000 by 20142. Implement a Reactivation Plan to bring back 5% of membership yearly3. Develop and execute a TLOD Media Outreach Plan 4. Charter 25 new chapters by the end of 2014 5. Fully implement Honorary Membership guidelines
Goal 1 Increase and Sustain Membership
Objective 2: Implement a Reactivation Plan to bring back 5% of membership each year
Responsibility National 2nd Vice President/National
Membership Committee/Chair
Area Directors
Actions Determine Reactivation Plan by Area
Develop and Execute Area Reactivation Plans
Completion Date November 1, 2009 Initial Progress Report:
February 28, 2010
2nd Progress Report:
May 31, 2010
Company Confidential - Copyright 2006 Hitachi Consulting®
5
Summary: Plan Elements
Objectives 1. Increase active membership to 4,000 by 20142. Implement a Reactivation Plan to bring back 5% of membership yearly3. Develop and execute a TLOD Media Outreach Plan 4. Charter 40 new chapters by the end of 2014 5. Fully implement Honorary Membership guidelines
Goal 1 Increase and Sustain Membership
Objective 3: Develop and execute a TLOD Media Outreach Plan
Responsibility National President/1st and 2nd Vice
Presidents
Area Directors
Actions Identify key media outlets to
target/hire a publicist to assist in penetrating
Execute Media Outreach
Plan in Areas
Completion Date February 28, 2010 May 31, 2010
Company Confidential - Copyright 2006 Hitachi Consulting®
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Summary: Plan Elements
Objectives
Goal 1 Increase and Sustain Membership
Objective 4: Charter 40 new chapters by the end of 2014
Responsibility National 1st Vice President Area Directors
Actions Develop a yearly (by Area) plan to ensure 40 new chapters are chartered by the end of 2014
Develop and Execute Area chartering plans through the end of 2014, meeting yearly expectations
Completion Date November 1, 2009 Initial Progress Report:
February 28, 2010
2nd Progress Report:
May 31, 2010
1. Increase active membership to 4,000 by 20142. Implement a Reactivation Plan to bring back 5% of membership yearly3. Develop and execute a TLOD Media Outreach Plan 4. Charter 40 new chapters by the end of 2014 5. Fully implement Honorary Membership guidelines
Company Confidential - Copyright 2006 Hitachi Consulting®
7
Summary: Plan Elements
Objective
Goal 1 Increase and Sustain Membership
1. Increase active membership to 4,000 by 20142. Implement a Reactivation Plan to bring back 5% of membership yearly3. Develop and execute a TLOD Media Outreach Plan 4. Charter 40 new chapters by the end of 2014 5. Fully implement Honorary Membership guidelines
Objective 5: Fully implement Honorary Membership guidelines
Responsibility National President/1st and 2nd
Vice Presidents
Area Directors
Actions Target and engage potential Honorary Members; induct Honorary Members
Provide recommendations for potential Honorary Members; assist in inductions in Areas
Completion Date February 28, 2010
Inductions: TBD
Recommendations to National:
January 11, 2010
Inductions: TBD
Company Confidential - Copyright 2006 Hitachi Consulting®
8
Summary: Plan Elements
Objectives 1. Develop and execute a strategic engagement plan which facilitates an increase in revenue by 15% each year
2. Obtain TLOD registered trademark and ensure organizational branding3. Conduct one nationally synchronized fundraiser4. Create a program to identify and pursue grants supporting programmatic
thrusts
Goal 2 Raise Funding Levels
Objective 1: Develop and execute a strategic engagement plan which facilitates an increase in revenue by 15% each year
Responsibility
Treasurer National President/1st and 2nd Vice Presidents
TLOD Publicist/ National Committee for Community Partnerships/Chair
Area Directors
Actions Publish yearly revenue accomplishment and determine 15% increase goal for next year
Determine key stakeholders to engage to promote TLOD and increase visibility and support
Develop Strategic Engagement Plan based on Organizational input
Recommend potential key Stakeholders to engage; execute the plan as outlined
Completion Date
October 23, 2010 (Initial)
February 28, 2010 May 31, 2010 Recommend: January 11, 2010
Execute: May 31, 2010
Company Confidential - Copyright 2006 Hitachi Consulting®
9
Summary: Plan Elements
Objectives
Goal 2 Raise Funding Levels
1. Develop and execute a strategic engagement plan which facilitates an increase in revenue by 15% each year
2. Obtain TLOD registered trademark and ensure organizational branding3. Conduct one nationally synchronized fundraiser4. Create a program to identify and pursue grants supporting programmatic
thrusts
Objective 2: Obtain TLOD registered trademark and ensure organizational branding
Responsibility TLOD Executive Director All TLOD Members
Actions Obtain TLOD registered trademark and ensure organizational branding
Ensure all TLOD branding is apparent and consistent on all correspondence, at all functions, on all clothing items
Completion Date May 31, 2010 May 31, 2010
Company Confidential - Copyright 2006 Hitachi Consulting®
10
Summary: Plan Elements
Objectives
Goal 2 Raise Funding Levels
1. Develop and execute a strategic engagement plan which facilitates an increase in revenue by 15% each year
2. Obtain TLOD registered trademark and ensure organizational branding3. Conduct one nationally synchronized fundraiser4. Create a program to identify and pursue grants supporting programmatic
thrusts
Objective 3: Conduct one nationally synchronized fundraiser
Responsibility National President TLOD Publicist/National Committee for Community Partnerships/Chair
Area Directors
Actions Obtain TLOD
sponsorship and determine national date to fundraise
Develop TLOP marketing
materials and sponsorship packets
Participate in National
Fundraiser
Completion
Date
January 11, 2010 May 31, 2010 Date: TBD (2010)
Company Confidential - Copyright 2006 Hitachi Consulting®
11
Summary: Plan Elements
Objectives
Goal 2 Raise Funding Levels
1. Develop and execute a strategic engagement plan which facilitates an increase in revenue by 15% each year
2. Obtain TLOD registered trademark and ensure organizational branding3. Conduct one nationally synchronized fundraiser4. Create a program to identify and pursue grants supporting programmatic
thrusts
Objective 4: Create a program to identify and pursue grants supporting
programmatic thrusts
Responsibility National President TLOD Grants Writer
Actions Identify grant opportunities
for TLOD to obtain funding to support programmatic thrusts
Write and submit grants to
fulfill TLOD goals for increased yearly revenue
Completion Date November 1, 2009 Throughout Year, when required
Company Confidential - Copyright 2006 Hitachi Consulting®
12
Summary: Plan Elements
Objectives 1. Increase the percentage of 5 Star Chapters to 100% by 20112. Assess and improve Top Teens of America Program 3. Encourage TLOD Programs instead of activities4. Re-educate members on TLOD/TTA culture
Goal 3 Get “Back to the Basics” to Ensure our “Aim is Always Service”
Objective 1: Increase the percentage of 5 Star Chapters to 100% by 2011
Responsibility National 1st Vice President
Area Directors
Actions Identify Chapters that
have not made 5 Star status, by Area
Develop and implement plan
to increase 5 Star Chapters to 100% by end of 2011
Completion Date November 1, 2009 Initial Progress Report: February 28, 2010
2nd Progress Report:
May 31, 2010
Company Confidential - Copyright 2006 Hitachi Consulting®
13
Summary: Plan Elements
Objectives
Goal 3 Get “Back to the Basics” to Ensure our “Aim is Always Service”
1. Increase the percentage of 5 Star Chapters to 100% by 20112. Assess and improve Top Teens of America Program 3. Encourage TLOD Programs instead of activities4. Re-educate members on TLOD/TTA culture
Objective 2: Assess and improve Top Teen of America Program
Responsibility National Top Teens Director Area Directors
Actions Develop a National Top Teens of America Strategic Plan to address and
improve overall program through 2014
Implement TTA Strategic Plan
Completion Date Initial Progress Report: February 28, 2010
2nd Progress Report:
May 31, 2010
Yearly
Company Confidential - Copyright 2006 Hitachi Consulting®
14
Summary: Plan Elements
Objectives 1. Increase percentage of 5 Star Chapters to 100% by 20142. Assess and improve Top Teens of America Program 3. Encourage TLOD Programs instead of activities4. Re-educate members on TLOD/TTA culture
Goal 3 Get “Back to the Basics” to Ensure our “Aim is Always Service”
Objective 3: Encourage TLOD Programs instead of activities
Responsibility National President Area Directors
Actions Review and refocus TLOD activities where appropriate
Refocus activities as needed
Completion Date Initial Progress Report:
February 28, 2010
2nd Progress Report:
May 31, 2010
Initial Progress Report:
February 28, 2010
2nd Progress Report:
May 31, 2010
Company Confidential - Copyright 2006 Hitachi Consulting®
15
Summary: Plan Elements
Objectives 1. Increase percentage of 5 Star Chapters to 100% by 20142. Assess and improve Top Teens of America Program 3. Encourage TLOD Programs instead of activities4. Maintain rich TLOD/TTA history and culture
Goal 3 Get “Back to the Basics” to Ensure our “Aim is Always Service”
Objective 4: Maintain rich TLOD/TTA history and culture
Responsibility National TLOD/ TTA Historian
TLOD Publicist Area Directors
Actions Capture and record all major TLOD events
Develop a one page quick reference for all
TLOD/TTA members
Ensure newly inducted members have a full
understanding of TLOD/TTA; use governances and review
history at meetings
Completion Date Initial Progress Report: February 28, 2010
2nd Progress Report:
May 31, 2010
Initial Progress Report: February 28, 2010
2nd Progress Report:
May 31, 2010
Throughout the year
Company Confidential - Copyright 2006 Hitachi Consulting®
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Summary: Plan Elements
Objectives 1. Develop and execute the TLOD Knowledge Management and Technology Strategy
2. Determine and maintain Organizational Succession Plans 3. Improve web presence4. Develop an enhanced repository for information5. Secure a permanent TLOD facility
Goal 4 Build and Maintain an Organizational Infrastructure toSupport Growth
Objective 1: Develop and execute the TLOD Knowledge Management and Technology Strategy
Responsibility National IT
Committee/Executive Director
National IT Chair/Executive
Director/TLOD Membership
Actions Develop the TLOD Knowledge Management and Technology
Strategy
Implement the TLOD Knowledge Management and Technology
Strategy
Completion Date Initial Progress Report:
February 28, 2010
2nd Progress Report:
May 31, 2010
November 2, 2009
Company Confidential - Copyright 2006 Hitachi Consulting®
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Summary: Plan Elements
Objectives
Goal 4 Build and Maintain an Organizational Infrastructure toSupport Growth
Objective 2: Determine and maintain Organizational Succession Plans
Responsibility National President/1st and 2nd Vice Presidents
Area Directors
Actions Develop the TLOD Organizational Succession Plan
Implement the TLOD Organizational Succession Plan and develop Area level plans
Completion Date Initial Progress Report: February 28,
2010
2nd Progress Report:
May 31, 2010
Implement:
When Appropriate
Develop:
August 30, 2010
1. Develop and execute the TLOD Knowledge Management and Technology Strategy
2. Determine and maintain Organizational Succession Plans 3. Improve web presence4. Develop an enhanced repository for information5. Secure a permanent TLOD facility
Company Confidential - Copyright 2006 Hitachi Consulting®
18
Summary: Plan Elements
Objectives
Goal 4 Build and Maintain an Organizational Infrastructure toSupport Growth
Objective 3: Improve web presence
Responsibility National IT/Website
Committee/Chair
National IT/Website
Committee/Chair/National President
Actions Review current TLOD National website and recommend
changes/improvements
Approve new design and improvements to National
website
Completion Date Initial Progress Report:
February 28, 2010
2nd Progress Report:
May 31, 2010
August 30, 2010
1. Develop and execute the TLOD Knowledge Management and Technology Strategy
2. Determine and maintain Organizational Succession Plans 3. Improve web presence4. Develop an enhanced repository for information5. Secure a permanent TLOD facility
Company Confidential - Copyright 2006 Hitachi Consulting®
19
Summary: Plan Elements
Objectives
Goal 4 Build and Maintain an Organizational Infrastructure toSupport Growth
Objective 4: Develop a repository for information
Responsibility National IT Committee National IT
Committee/National President
Actions Research and propose “best”
database for TLOD
Approve database to store
pertinent TLOD membership information and archives
Completion Date Initial Progress Report: February 28, 2010
2nd Progress Report:
May 31, 2010
August 30, 2010
1. Develop and execute the TLOD Knowledge Management and Technology Strategy
2. Determine and maintain Organizational Succession Plans 3. Improve web presence4. Develop an enhanced repository for information5. Secure a permanent TLOD facility
Company Confidential - Copyright 2006 Hitachi Consulting®
20
Summary: Plan Elements
Objectives
Goal 4 Build and Maintain an Organizational Infrastructure toSupport Growth
Objective 5: Secure a permanent TLOD facility
Responsibility Finance Committee/Site
Selection Committee
Site Selection
Committee
TLOD Membership
Actions Determine the financial feasibility of purchasing a TLOD facility in 2010
Research and propose “best” location and type facility/building for a TLOD Headquarters
Approve recommendation to purchase/building location and type facility
Completion Date Initial Progress Report: February 28, 2010
2nd Progress Report:
May 31, 2010
Initial Progress Report: February 28, 2010
2nd Progress Report:
May 31, 2010
August 30, 2010
(if feasible)
1. Develop and execute the TLOD Knowledge Management and Technology Strategy
2. Determine and maintain Organizational Succession Plans 3. Improve web presence4. Develop an enhanced repository for information5. Secure a permanent TLOD facility