Company History Global Tecnologia em Reparos was founded back on July 1996, focusing his activities on the Pay TV segment, repairing all kind of electronic devices for the DTH (Satellite), Cable TV, and MMDS markets in Brazil. Located in the city of São Paulo, Global delivers today its maintenance services to all the major operators in Brazil, not only due its service quality, but also due to the fact that Global is an authorized repair center for the major hardware suppliers on the market : Motorola Broadband, Scientific Atlanta, Thomson Multimedia and Eastern Electronics for instance. Global therefore always applies original electronic components and follows standard engineering procedures developed by the original manufacturer.
Transcript
Company History
Global Tecnologia em Reparos was founded back on July 1996, focusing his activities on the Pay TV segment, repairing all kind of electronic devices for the DTH (Satellite), Cable TV, and MMDS markets in Brazil.
Located in the city of São Paulo, Global delivers today its maintenance services to all the major operators in Brazil, not only due its service quality, but also due to the fact that Global is an authorized repair center for the major hardware suppliers on the market : Motorola Broadband, Scientific Atlanta, Thomson Multimedia and Eastern Electronics for instance. Global therefore always applies original electronic components and follows standard engineering procedures developed by the original manufacturer.
Company HistoryOur relationship with the original
equipment manufacturer allows us to access up-to-dated software and hardware elements, assuring our customers to receive its equipment repaired according the best practices, recommended by the manufacturers itself, keeping in touch with the technology evolution.
Regularly audited by the engineering sector from the original manufacturer, Global Tecnologia em Reparos holds outstanding position on Quality & Reliability area. Management and statistical reports are supplied by Global for every item, for booth: customer and manufacturer, allowing complete tracking of each individual equipment regarding warranty, components and services applied.
Company Policy : Quality
Our main goal is the excellency on service provisioning, allowing innovative and up-to-dated techniques to satisfy our customers, associates, workers and the general society.
In order to accomplish that we committed to :
• Improve always our service quality ;• Stimulate the team-work, consolidated by training and cooperative
participation. • Raise the necessary investments to the continuous growing of the
company to meet our customers and shareholder expectations;• Honesty, Transparency and Sincerity on the relationship with our
suppliers, customers, workers and associates;• Search for continuous improvement on our quality system;• Respect and dedicate ourselves to the complete satisfaction of our
customers . Álvaro Vilella
Director
Company Structure
Services provided
Set Top Box repair : Analog and digital
Warehouse, Logistics & importation
Gear line repair : Trunk amplifiers, line extenders, RF amplifiers in general
Experienced professionals and appropriated laboratory instruments integrated to a management system allows the best quality on repairing Analog and Digital Set Top boxes as also remote controls.
Services : Transmission network
Maintenance line dedicated to repair and calibration of network RF amplifiers and optical devices from Scientific Atlanta and Motorola.
Services : Integration and repair on Headend systems
We are fully prepared to help any operator to fix, test or integrated any Headend elements, as also to supply remote technical support. We may also provide training on demand.
Services : SMD rework and workstations
Laboratory for SMD applications and rework.
Services: Logistics and Warehouse
Logistics and Warehouse
Product line : Repair
MotorolaMotorola
Scientific AtlantaScientific Atlanta
ThomsonThomson
EasternEastern
Aich electronicsAich electronics
MotorolaMotorola
“Decoders / IRDs” IRDs ( Professional line )
Set Top Boxes in general
“TNS”Line Amplifiers
“CM”Cable Modem
Product line : Repair
“Headend”Modulators, Video & Channel processors, etc
