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Home > Documents > Company Overview Galaxy RAID & NAS Service & Support Q&A Paul Poynter Dir. Prod Dev & Support.

Company Overview Galaxy RAID & NAS Service & Support Q&A Paul Poynter Dir. Prod Dev & Support.

Date post: 18-Dec-2015
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Company Overview • Galaxy RAID & NAS • Service & Support • Q&A Paul Poynter Dir. Prod Dev & Support
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• Company Overview• Galaxy RAID & NAS• Service & Support

• Q&A

Paul PoynterDir. Prod Dev & Support

Rorke Data Company Overview

•Founded in 1985.

•21 years of vertical market solution sales in healthcare, AV broadcast applications and digital surveillance.

•15 years of Design-In, Proof of Concept, Fulfillment, and outsourcing.

•75 employees North America, Europe and Pacific Rim.

•ISO-9001:2000 certificated facility.

•ISO 13485 Medical Device certification in process.

Bell Microproducts Overview

•Rorke was acquired by Bell Micro in May 2000 and functions as a wholly-owned subsidiary of Bell Microproducts.

•$3.5 Billion in Revenue

•Fortune 1000 company

•Corporate Quality policy and ISO Certified

•Global company with locations in North America, Latin America and Europe (BELM on NASDAQ)

Galaxy HDX / HDX2 RAID

Galaxy HDX RAID Product Range• Enclosure capacity: 4, 8, 12, 16 or 24 drives in 1U up to 4U

• Certified support: 250GB, 320Gb, 400GB, 500GB, 750GB

• SATAII and SAS offerings with WD, HGST, & Seagate Drives

• Usable capacity range: 1TB-18TB/system

• Host Interface support: FC, SAS, SCSI or ISCSI

• Single & Dual Redundant RAID Controller Options

• RaidWatch Manager: utility and maintenance tools

Galaxy 24Galaxy 16

Galaxy 12Galaxy 8

750GB drives

• Galaxy HDX 1U 4-Bay RAID– Up to 3TB per system – SCSI Host

• Single Controller U320 SCSI to SATAII

• Galaxy HDX 8-Bay RAID Cube– Up to 6TB per system – SCSI Host

• Single Controller U320 SCSI to SATAII

Galaxy HDX 4-Bay Rack & 8-Bay Tower

Note: These Models do notsupport RAID 6

Galaxy HDX 8-Bay & 12-Bay

• Galaxy HDX 2U 12-Bay RAID– Up to 8TB per system – SCSI Host

• Single Controller U320 SCSI to SATAII – 4GB FC Host

• Single Controller 4GB FC to SATAII

• Galaxy HDX 2U 8-Bay RAID– Up to 6TB per system – SCSI Host

• Single Controller U320 SCSI to SATAII – 4GB FC Host

• Single Controller 4GB FC to SATAII

12 / 8 bay SATA RAIDS willnot upgrade to RAID 6

• Galaxy HDX 4U 24-Bay RAID– Up to 18TB per system – Single Controller U320 SCSI to SATAII– Single and Dual Controller 4GB FC to SATAII – All RAID level support

• Including RAID 6 (dual parity) support

• Galaxy HDX 3U 16-Bay RAID– Up to 12TB per system – SCSI Host

• Single Controller U320 SCSI to SATAII – 4GB FC Host

• Single Controller 4GB FC to SATAII– All RAID level support

• Including RAID 6 (dual parity) support

Galaxy HDX 16-Bay & 24-Bay

SAS Compatible

Q1 ‘07

Galaxy HDX RAIDWatch Manager

• Centralize RAID Subsystem Management

• Wysiwyg GUI Design

• Installs Once, Runs Anywhere

• Three Authorized Access Levels

• Variety Event Notification Ways

– Email, Fax, ICQ, MSN, SMS,

LAN, and SNMP Traps

• Compatible with most popular computer OSes

– Windows, Linux, Solaris, and Mac

operating systems compatible with Java

Runtime 1.4 or higher

Galaxy HDX to HDX2 - What’s New!! • All FC goes to 4Gb backward compatible to 2Gb and 1Gb

• New 400MHZ ASIC is 50% faster than previous 266MHZ

• Hardware RAID6 Standard!

• Raidwatch Lite embedded in ASIC– No software to load!

• 750GB drives increases each enclosure by 50%

• 24 bay dual controller has 8 host connections~~ great for small SANs without a SWITCH

Why Hardware RAID6 ?

• Hardware RAID6

• Up to 2 drive failures without data loss

• Reduces the risks of using large parity groups

• Minimal performance loss compared to RAID5

• Correctly handles bad blocks during rebuild (unlike RAID5!)

• Correctly handles bad blocks during rebuild (unlike RAID5!)

• Correctly handles bad blocks during rebuild (unlike RAID5!)

HDX2 Benchmark Comparison TestsSingle RAID Controller Tested (dual controller = ~ 2x)

Shows I/O Improvement of up Shows I/O Improvement of up to 40% over previous HDX to 40% over previous HDX generation!generation!

Galaxy HDX2 RAIDA Quick Look at

UpcomingProduct in Q1!

12bay 4Gb FC<>SATA 266Mhz

8bay 4Gb FC<>SATA 266Mhz

266>400Mhz 2 Cntlr 16bayFC<>SATA

No Expansion

2 Cntlr 12bay FC<>SAS 266 400Mhz ver TBD

SAS-EXP

FC

host

>S

AS

/SA

TA

FC

host >

SA

TA

iSC

SI

SAS-EXP

16bay ISCSI<>SATA 400Mhz

12bay ISCSI<>SATA 266Mhz

2 Cntlr 24bay FC<>SAS/SATA 400Mhz TBD

2Cntlr 16bay FC<>SAS/SATA 400Mhz

266Mhz>400Mhz 2 Cntlr 24bayFC<>SATA

FC<>SAS RAID HEAD UNIT TBD

16bay SCSI<>SATA 400Mhz

SC

SI h

ost >

SA

TA

16bay SCSI<>SCSI EOL

12bay SCSI<>SCSI EOL

SA

S h

ost >

S

AS

/SA

TA

SAS ExpansionSAS expansion

No Daisy Chai Support

No Daisy Chain Support

SCSI>SATA continuesSCSI>SATA continues

24bay SCSI<>SATA 266 continues

266Mhz>400Mhz 12 bay SCSI<>SATA

266Mhz>400Mhz 8 bay SCSI<>SATA

266Mhz 4bay SCSI<>SATA

266Mhz>400Mhz 8bay SCSI<>SATA Cube

400Mhz 24bay SAS<>SAS/SATA

SAS expansion

400Mhz 2Cntlr 16bay SAS<>SAS/SATA400Mhz 2Cntlr 16bay SAS<>SAS/SATA

400Mhz 2Cntlr 12bay SAS<>SAS/SATA WO exp400Mhz 2Cntlr 12bay SAS<>SAS/SATA WO exp

400Mhz 2Cntlr 16bay SAS<>SAS/SATA400Mhz 2Cntlr 16bay SAS<>SAS/SATA

6x FC-4G Channels

Same Layout as ASIC266

Same Layout as ASIC266

SBOD

6x FC-4G Channels

PLUS -2x SAS (wide)

Channels

FC

host to

FC

driv

es

266Mhz 2Gb> 400Mhz 4Gb 16bay 2 Cntlr FC<>FC w/SAS exp

266Mhz 2Gb> 400Mhz 4Gb 2 Cntlr 6 channel FC<>FC Raid Head w/ SAS exp

266Mhz 2Gb> 400Mhz 4Gb 2 Cntlr SBOD FC exp

Galaxy LX2 & WX2 NAS

Galaxy LX2 (linux) & WX2 (Windows) NAS

2U up to 6TB

3U up to 12TB

5U up to 18TB

• Quick Installation

• SATAII w/Hardware RAID6

• Redundant Power & Cooling

• 1Gbit & 10Gbit Support

• Browser-Based Mgt.

• Snapshot & Replication Options

Service & Support

Pre & Post Sales Tech Support and Service

– Rorke Engineering team• Engineer to Sales ratio is 1 to 1.• Engineers engaged in process from design-in to

support.• Provide critical communication to all business

divisions involved.• Software OS certifications on Solaris, LINUX,

Windows, OSX.• Hardware certifications on HP, Sun, Microsoft.

– SOW-Statement of Work • Work directly with clients through SOW process.• Basis for Work Instructions, Support options.

– Custom Solution Options

• ESD Compliant Facility• ISO Certified• Extensive Product Testing• Robust Drive Qualification & Cert Program• Direct Relationships with all Mfg.• Pre-Configured Setup

World-Class Integration

Professional Services

• Customized & flexible service agreements

• Installation and Training

• Call Center with Support Force online support options

• Advance replacement to onsite 24x7 options

• Contracted phone, pager, & web support

• Extended equipment warranty options

• US and Europe customer support centers

Business DecisionsWhy customers buy from Rorke

• Rorke - We SERVICE what we sell.

• Vast product line options

– Best of Breed Product Approach

• Pre & Post Sales Support & Applications Eng.

• Bell Microproducts parent company

• Vertical market focus- Digital Publishing / Rich Media

Content

- Medical Imaging

- Video Post Production/Editing

- Broadcast Archive

- Digital Surveillance

Thank You

Q&A


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