Together we grow

01 Orthodoxou Group

Orthodoxou Group 1

index 3 Messages from the Chairman

5 A. About Us(a) Aim and Vision

(b) Memberships

6 B. A History of Success

7 C. Our Companies and Services:

7 (1) Orthodoxou Group of Companies

9 (2) Orthodoxou Travel LCC

11 (3) Orthodoxou Aviation Ltd

15 (4) Orthanna SpLtd

17 (5) Orthanna Aviation SpLtd

19 (6) Intenso Ltd

20 (7) Orthodoxou Employment Bureau Ltd

23 (8) A.Orthodoxou & Son Insurance Agent and Sub Agent Ltd

25 (9) Coffee Island – Franchising

26 (10) Money Transfer

27 (11) Online Services STOKALO.COM.CY

29 D. Our Philosophy

30 E. Our Offices

01 Orthodoxou Group2 Orthodoxou Group

Dear friends,Welcome to Orthodoxou Group of Com-

panies. It is my great pleasure and privi-

lege to introduce you to our Company

Profile.

After more than 18 years in business, we

are proud of our many achievements,

which is the result of the group’s en-

deavour, innovation and hard work.

Thanks to a combination of our talent-

ed, dependable and vastly experienced

personnel and to your enduring support,

we look to the future with great optimism

and a willingness to succeed.

Our ongoing ambition is to further estab-

lish ourselves as an outstanding group

of companies in everything that we do

and to continue to surpass your expec-

tations, offering you the very best prod-

ucts and customer service.

We look forward to our future

together and the pleasure of

working with you.

Antonis OrthodoxouManaging Director

Orthodoxou Group 3

Messages from the Chairman

01 Orthodoxou Group4 Orthodoxou Group

Orthodoxou Group 02

A. About UsSince the very first company of the group was founded in 1995, we have continued to grow and diversify, successfully estab-lishing ourselves in a number of different market sectors. Over the last 18 years, we have developed our businesses to the extent that the group is proud to have companies in a variety of business sec-tors, from travel and aviation to recruit-ment services, insurance and hotel man-agement.

Today, the group consists of seven com-panies, four in Cyprus and three abroad, geographically enhancing our position. All companies together employ more than 200 people under the umbrella of the mother company, Orthodoxou Group of Companies. The global nature of our group, coupled with our close relation-ships with our affiliate companies and associates, continues to offer our cus-tomers the highest level of personal ser-vice, wherever they are. Our ambition is to maintain the group’s growth whilst continuing to offer the competence and customer service that we have historically built our respect on.

a) Aim And VisionOur aim is to continue to build on our rep-utation for quality in all that we do, pro-viding our customers with the best ser-vice from start to finish. Whichever one of our businesses a customer chooses, we have a single common objective: com-plete satisfaction, excellence and value.

As a group, we like to think big and aim high. We believe that success is some-thing to be earned, through long lasting relationships, hard work and through placing the customer first.

Through adhering to this vision and sur-passing customer expectations, our aim is to continue to grow our position and, ultimately, the group’s success.

b) Memberships• Cyprus Tourism Organisation

• IATA Travel Agent

• Association of Cyprus Travel Agents (ACTA)

• Cyprus Chamber of Commerce & Industry

• Larnaca Chamber of Commerce and Industry

• Pan Cyprian Association of Registered Private Recruiting Offices

• Cyprus - Bulgaria Business Association

• SKAL International

• Lufthansa City Center (LCC)

Orthodoxou Group 5

01 Orthodoxou Group

It’s September 1995 and a young entre-preneur decides to open a small office in the village of Xylophagou in Larnaca. That young man is Mr. Antonis Orthodoxou, who would later go on to build the Ortho-doxou Group of Companies as we know it today.

Back then, Mr Orthodoxou was a one-man band, serving a modest number of cus-tomers but with a determined vision for the company’s future. Through his ambition, within two years the company had moved to new premises and was already employ-ing three people.

By the year 2000, the business continued to expand with the opening of another of-fice in Paralimni. By then, the company had doubled its workforce to six. Two years further down the line and a new of-fice branch was opened in Larnaca. Dur-ing these initial seven years, the group had managed to enter the markets of re-cruitment, travel, insurance and other re-lated services.

B. A HISTORY OF SUCCESSWell aware that the Cyprus market was relatively modest in size, a decision was taken to expand abroad and, in 2004, the group opened its first travel office in Bul-garia. The group began to specialise in the Bulgarian Market, offering its services for a number of years, something which helped tremendously in gaining experi-ence in overseas markets. This proved to be key in developing the many business partners and associates that the group enjoys today, spread across more than 20 countries.

With a diverse portfolio of businesses, in February 2006 it was decided that the management and administration of the different companies should be housed under one roof. The head office was sub-sequently established in Larnaca, under the management of Orthodoxou Group of Companies, giving the group a consistent identity and a solid framework from which to continue its expansion.

This expansion continues until this day with branches opening in Athienou (2008), Nicosia (2011), an Intenso office (2011) and an Orthanna Aviation office in Sofia, Bulgaria (2013).

6 Orthodoxou Group

Orthodoxou Group 02

C.OUR COMPANIES AND SERVICES

1. Orthodoxou Group of Companies

Orthodoxou Travel LCC

Orthodoxou Aviation Ltd

Orthanna SpLtd (Bulgaria)

Orthanna Aviation SpLtd (Bulgaria)

Intenso Ltd (Bulgaria)

Orthodoxou Employment Bureau Ltd

A. Orthodoxou & Son Insurance Agent

& Sub Agent Ltd

TheCompanies

Orthodoxou Group 7

01 Orthodoxou Group8 Orthodoxou Group

Orthodoxou Group 02

2. Orthodoxou Travel LCCOrthodoxou Travel & Tours is one of the original founding companies of the group, having established itself in 1995. We offer holistic as well as bespoke travel packages to top world destinations that include flights, accommodation and the provision of other travel services, such as entertainment programmes, to both groups and individuals alike. Popular destinations include Italy, Bulgaria, Greece, Romania, amongst many others, and we often arrange all-inclusive special packages, such as ski trips and hunting excur-sions. Our expertise also extends to providing exclusive cruises, as well as the more necessary aspects of travel, such as car hire.

Our trained personnel has vast experience in the travel industry that complements the company’s invalu-able connections both at home and abroad. The international nature of our business is reflected in the fact that we are a multi-lingual company, equipped with the latest fully-computerised booking equipment and systems providing an efficient yet personal service to our customers. This unique combination enables us to provide a range of interesting destinations and packages, at competitive rates and with unparalleled customer service.

• Ensuring and delivery of highly customized and effi-cient travel services to our business clients such as: air tickets, ferry tickets, organized packages, hotel ac-commodation (worldwide), transfers, excursions and tours, car hire etc.

• Cost analysis of travel from destinations and suppliers

• Identification of cost savings

• Rates that fit your budget, from the start to the end of the trip with high quality and security

• Monitoring your account

• Continuous improvement in service standards and ensuring quality of service standards for customer satisfaction

• Undeniable certainty that you are in very good hands, always respecting your budget

• 24 hour service

• Assistance at the Larnaca International Airport.

• Airline reservations and ticketing

• Excursions (home and abroad)

• Sightseeing tours

• Transfers

• Cruise reservations and ticketing

• Car rental

• Hotel reservations

• Group activities, such as sports and cultural events

• Entertainment programmes

• Bespoke group packages

b) Corporate accountsa) Leisure Services

The company has an extensive list of affiliates and cooperates with tour operators from over 20 countries. These include countries such as Italy, Egypt, UK, Israel, Greece, Romania, Bulgaria, Austria and many more. The company’s head office is based in Larnaca, with offices and associates across Cyprus and an affiliated office in Bulgaria.

The company is a registered member of ACTA, an accredited IATA agent and licensed by the Cyprus Tour-ism Organisation.

Starting from 01.09.2010 Orthodoxou Travel & Tours Ltd was ap-pointed as a new Lufthansa City Center in Larnaca.

Our company motto of ‘Our Objective is Your Satisfaction’ governs all that we do.

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Orthodoxou Group 02

3.Orthodoxou Aviation LtdOrthodoxou Aviation is a member of Orthodoxou Group of Companies and a sister company to Orthodoxou Travel

& Tours, with the group having been immersed in travel and tourism since 1995. The Cyprus-based company is

specialized in offering aviation services to travel agents, tour operators, airline companies and individuals.

Our company is manned with experienced, knowledgeable, multilingual personnel ready to offer services to the

highest quality standards.

Provider of a wide range of commercial airline outsourcing services, in the fields of:

– Call Center Services

– Sales & Marketing Aviation Consulting

– Airport Sales Ticketing Office

– Public Relations

– Airport Supervision of flights

– Chartering aircrafts

– IATA BSP Consolidator System (IBCS)

Charter Services: Orthodoxou Aviation is specialized in charter business satisfying the most rigorous business

travel requirements and indulging the most extravagant tastes providing cost effective services to our clients. Let

us know your destination and we will meet and exceed your expectations offering safe, cost effective, relaxing

flights. We have an international network of airline contacts that enable us to source aircrafts worldwide that

offers to our clients the best solution according to their requirements.

Airline Representation: Orthodoxou Aviation acts as an airline representative. The services offered range from

sales & marketing to the supervision of flights at the airport on behalf of airlines. With a dedicated sales force,

Orthodoxou Aviation is able to offer an extensive commercial coverage throughout Cyprus, ensuring a good

distribution of the products within the territory. Additionally we are ready with highly motivated and prepared

professionals with a clear business and client orientation, multilingual staff to offer call centre services on a

24hr/7 day basis serving the public and agencies. Upon request of the airline we act as a representative in front

of government authorities on behalf of the airline.

Airline Clients: Orthodoxou Aviation is proud to have been appointed General Sale Agent of Gulf Air (the

principal flag carrier of the Kingdom of Bahrain), of Blue Air (the Romanian low cost airline), of Smartwings (the

Czech low cost airline) and of Ethiopian Airlines (the flag carrier of Ethiopia and a major airline in Africa), General

Sales Agent of Arkia (Israel’s second largest airline) and Passenger Sales Agent of Air China (one of the key

airlines of China).

IATA BSP Consolidator System: Orthodoxou Aviation Ltd is appointed representative in Cyprus on behalf of

Aviareps in supporting the system. IBCS helps airlines to open up individual market

fare distribution and to increase revenues without the burden of high BSP

joining / running fees. With IBCS airlines have full BSP

membership in a program backed by IATA,

which is especially suited for scheduled

airlines seeking to increase sales in

marginal markets.

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12 Orthodoxou Group

Starting from 02/01/2013 Orthodoxou Aviation Ltd has been appointed as General Sales Agent (GSA) in Cy-prus to market Gulf Air’s Larnaca - Bahrain route as well as the airline’s other destinations. Orthodoxou Aviation is honoured and privileged to include the prestigious carrier Gulf Air to its portfolio. The company is handling Gulf Air’s sales and ticket issuance in the country in addi-tion to promoting the airline’s destinations in the Middle East, Indian Subcontinent and Far East to drive tourism, leisure and corporate travel from Larnaca via Gulf Air’s efficient Bahrain hub.

Founded in 1950, Gulf Air is the proud national carrier of the Kingdom of Bahrain. As a pioneering airline in the Middle East region with over sixty years of experience and expertise in flying people across continents, Gulf Air is today one of the most powerful brands and a name to reckon with in the global aviation industry.

One of the prime objectives of Gulf Air is to connect Bahrain to the Middle East countries and the rest of the

world. As such the airline currently operates the largest network in the Middle East with non-stop flights while providing seamless onward connections to other in-ternational destinations. The airline’s current network stretches from Europe to Asia, connecting 38 cities in 30 countries, with a fleet of 40 aircraft.

In tune with the Kingdom’s economic blue print, ‘Vision 2030’, Gulf Air’s strategy is to build an efficient, com-mercially sustainable and dynamic airline that effectively serves the people and the economy of Bahrain and represents the Kingdom on the world stage. Reflecting the needs and aspirations of its customers, the strategy focuses on three core areas: a targeted, more focused international network; a superior, more consistent prod-uct; and a modern, more efficient fleet that will optimize value. Gulf Air’s goal reflects a commitment to the latest aviation technology complemented by the hallmark Ara-bian hospitality for which the airline is well known.

Orthodoxou Aviation is proud to have been ap-pointed as GSA of Romania’s number one low cost airline Blue Air, a modern airline with a fleet consisting of Boeing 737 aircrafts, 737-300 series, 737-400 series and 737-500, with capacities be-tween 126 and 162 seats, offering highly attractive prices to different destinations within Europe.

Since 2008 we have been appointed as the Sole Agent of Blue Air for which we are acting as its representative in Cyprus, taking care of all the commercial and operational aspects such as pro-moting sales and providing a dedicated call centre which includes Romanian speaking personnel for Blue Air’s best customer service

SmartWings, the Czech low-cost carrier, is repre-sented by Orthodoxou Aviation Ltd in Cyprus as General Sales Agency.

Starting from 05/04/2012 our company as an air-line and tourism management specialist under-takes all marketing, sales and ticketing activities in Cyprus aiming to develop and increase passenger

volume from / to Cyprus on SmartWings flights.

SmarWings offers direct connections between Lar-naca and Prague throughout the year All flights are operated by B737-800 aircraft in an economy class configuration with a capacity of 189 seats.

I) Gulf Air

II) Blue Air

III) SmartWings

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As from February 2014, Orthodoxou Avia-tion Ltd has been appointed as General Sales Agent (GSA) in Cyprus to market Ark-ia’s global destinations and mainly Larnaca – Israel route.

ARKIA is Israel’s second largest airline, operating scheduled domestic and interna-tional services as well as charter flights.

The Airline was founded in 1949 and has

been growing ever since. In the year 2007 the airline was awarded a scheduled opera-tor’s license for flights to Larnaca.

The fleet of ARKIA today includes 4 Airbus

A321neo , 2 Boeing 757-300, 2 Embraer 190 & 195 and 5 Atr 72-500 . It serves 25 cities in 16 different countries. Arkia has 3 domestic and 22 international destinations.

Orthodoxou Aviation Ltd has been appoin-ted as Air China’s Passenger’s Sales Agent in Cyprus as from 1st of September 2013.

As of December 31, 2012, Air China (in-cluding its holding companies) owns 461 aircrafts, featuring Boeing and Airbus, with an average age of 6.54 years. It operates 284 passenger routes, including 72 inter-

national routes, 15 regional routes and 197 domestic routes, covering 29 countries and regions, and 145 cities (45 international cit-ies, 4 regions, and 96 domestic cities). In cooperation with Star Alliance member air-lines, its service network is further extended to 1,329 destinations in 194 countries.

V) Air China

V) Arkia Israel Airlines (Arkia)

Ethiopian Airlines, one of the fastest grow-ing airlines companies in Africa, is repre-sented in Cyprus as from 27-01-2012, by Orthodoxou Aviation Ltd Cyprus as General Sales Agent.

Ethiopian Airlines (Ethiopian) is the flag car-rier of Ethiopia. During the past sixty five years, Ethiopian has become one of the continent’s leading carriers, unrivalled in Af-

rica for efficiency and operational success, turning profits for almost all the years of its existence. The airline is also proud of being a member of Star Alliance since December 13, 2011. According to the African Aviation News Portal, Ethiopian Airlines have recent-ly received the Gold Award 2011/2012 as the African Airline of the Year.

V) Ethiopian Airlines

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Orthodoxou Group 02

Orthanna is a well-established tour operator and destination management company spe-cialising in incoming travel to Bulgaria and outgoing travel to Cyprus, as well as organ-ising events on behalf of corporate clients. Since its establishment in 2006, the company head office has been based in Varna, Bul-garia with separate branches in Plovdiv and Sunny Beach. Following many years of experi-ence, the company is uniquely positioned to handle the travel arrangements of individuals and groups with consciousness care and at-tention, with a long established tradition of surpassing the expectations of our customers and partners.

The company values its ability to think uncon-ventionally and to go further than anyone else to ensure the success of an organised event, whatever the objectives and scale of the proj-ect. Understanding our partners and cus-tomers, we work in harmony and unison with them, enabling the success and fulfillment of our collective vision. We take pride in being able to modify and tailor our services in order to adapt according to the bespoke needs of our clients.

The company benefits from a highly-qualified team, a unique working structure and long-term partnerships with tour operators and travel agents across Bulgaria and the Medi-terranean, all of Europe and the Middle East.

4. Orthanna SpLtd

b) Our AdvantageSales & Marketing Department

• Management assistance to our destination partners

• Management of long-term contracts

• Studying the changing requirements of our relevant markets

• Providing competitive pricing

• Reservation Department

• Handling the booking queries efficiently

• Making competitive offers

Service Department

• Providing a high-level of customer service, from airport transfers to providing a destination representative service

• Strict quality control and hotel inspections

• Problem solving

Excursion & Events Department

• Organising guided tours and a variety of excursions

• Round trips tailored to the needs of groups or individuals

• Special interests tours

• Meetings, incentives and conventions

• Corporate client provisions

• Weddings & honeymoon packages

• Experience – to serve best our partners and their customers in order to fulfill their ex-pectations;

• Knowledge – to think beyond the conven-tional that will ensure success for event of any scale and purpose

• Flexibility – to modify and to adapt accord-ing to the needs of our partners;

• Comprehension – to follow, maintain and complete the ideas of our partner;

a) Our Strength

Orthodoxou Group 15

5. Orthanna Aviation SpLtd

Aviat

ion S

pLtd

Orthanna Aviation Spltd is a newly established company in Bulgaria.

The company is specialized in offering aviation services to travel agents, tour operators, airline companies and individuals.

Our company is manned with experienced, knowledgeable, multilingual personnel ready to offer services to the highest quality standards.

Provider of a wide range of commercial airline outsourcing services, in the fields of:

• Call Center Services

• Sales & Marketing Aviation Consulting

• Airport Sales Ticketing Office

• Public Relations

• Airport Supervision of flights

• IATA BSP Consolidator System (IBCS)

Orthanna Aviation is appointed offline GSA of the Romanian

Blue Air and the GSA of Cyprus Airways in Bulgaria.

Airline Representation: Orthanna Aviation SpLtd acts as an airline representative. The services offered range from sales & marketing to the supervision of flights on the airport on behalf of airlines. With a dedicated sales force, Orthanna Aviation is able to offer an extensive commercial coverage throughout Bulgaria, ensuring a good distribution of the products within the territory. Additionally we are ready with highly motivated and pre-pared professionals with a clear business and client orientation, multilingual staff to offer call centre services, serving the public and agencies. Upon request of the airline we act as a representative in front of government authorities on behalf of the airline.

Airline Clients: Orthanna Aviation SpLtd is proud to have been appointed General Sale Agent of Blue Air, the number 1 Romanian low cost airline and Cyprus Airways, the flag carrier of Cyprus.

IATA BSP Consolidator System: Orthanna Aviation SpLtd is appointed representative in Bulgaria on behalf of Aviareps in supporting the system. IBCS helps airlines to open up individual market fare distribution and to increase revenues without the burden of high BSP joining / running fees. With IBCS airlines have full BSP membership in a program backed by IATA, which is especially suited for scheduled airlines seeking to increase sales in marginal markets

Orthodoxou Group 17

Cyprus Airways is the national carrier of Cy-prus. The airline was founded in September 1947 and has since played a significant role in the development of the tourist industry and also in the growth of the Cyprus economy.

It forms the backbone of the island’s air trans-port network through the operation of sched-uled services to over 15 destinations in Europe and the Middle East by performing around seven thousand flights and carrying around 1.3 million revenue passengers annually.

Its current fleet consists of seven A320 and two A319 Airbuses. Cyprus Airways uses as its livery the moufflon, a type of wild sheep in-digenous to Cyprus.

The airline is committed towards uncompro-mised customer service and quality product,

providing their valued customers with the highest levels of comfort, care and catering as well as the finest quality of service and per-sonal attention.

Cyprus Airways has alliances and cooperation agreements with major international airlines facilitating numerous possibilities for passen-gers to travel all over the world.

Orthanna Aviation is responsible of all the commercial aspects of the airline in Bulgaria, promoting sales and providing also a dedi-cated call center for Cyprus Airways’s ’s high quality customer service. Our company is also responsible for the supervision of all Cyprus Airways flights operating from Sofia ensuring the smooth operation of the flights.

i) Cyprus Airways

ii) Blue AirOrthanna Aviation is proud to represent Romania’s number one low cost airline Blue Air, a mod-ern airline with a fleet consisting of Boeing 737 aircrafts, 737-300 series, 737-400 series and 737-500, with capacities between 126 and 162 seats, offering very attractive prices to different destinations within Europe.

Orthanna Aviation takes care of all the commercial aspects, promoting sales and providing also a dedicated call center for Blue Air’s best customer service.

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lntenso Ltd is a specialized company in management of hotels and holiday properties in Bulgaria.Our main goal is to provide our clients a range of services at professional level. We realize the high responsibility of this mission - to protect their interests. You can be sure, by choosing lntenso as your trusted partner, your holiday property will be in the right hands.

All complexes are connected into an unified res-ervation system operated by “Marketing, sales and reservations” department - based at the company’s headquarters in hotel Mercury, Sun-ny Beach. We have effective working systems for control and motivation of staff, that are going to ensure the best services to guests in each of the entrusted complexes. Hotel Management helps you maximize the return on hospitality invest-ments with hotel management, asset manage-ment, operations and consulting, and special services such as receivership and strategies for repositioning your property or hotel company.

Sales & Marketing Management provides sales training, marketing communications expertise, and public relations support to expand aware-ness, brand recognition, and reach, in order to boost occupancy and revenue. Under this option we take care for complete management, which consists ofthe following:

• Preparing, implementing and running the whole price policy

• Promotions and advertising campaigns

• Direct sales, market forecasts and analysis

• Negotiating with tour operators, tour agen-cies and corporate clients

• Develop and follow an effective marketing policy for the promotion of the complex

• To find, use and develop the full potential of the complex

• Reservation management with own Opera-tor’s structure

• Other activities necessary for reaching maxi-mum occupancy and target income levels.

lntenso Ltd is determined to set the stan-dard for integrity, quality and services in management and marketing services for hotels and resorts, strongly believing that people make the difference. Our clients and partners in the hospitality industry di-rectly benefit from the knowledge, skills, resourcefulness, and bench strength of the team we created. Our organizational structure is designed to keep us respon-sive, resourceful,and entrepreneurial as a company. The team is committed to the in-creasing of hotel ROI while also identifying potential revenue-generating opportunities that are relevant and advantageous.

• Hotel management

• Sales and Marketing Management

• Revenue Management and e-Commerce

• Brand Management and Quality Assur-ance

• Planning and Positioning

• Renovation and Construction

• Human Resources

• Training and Professional Development

6. Intenso Ltd

a) Services & Solutions

c) Our Philosophy

b) Main Directions

Orthodoxou Group 19

The four star Hotel Mercury has been in-novated in 2010. It’s located in the heart

of Sunny Beach Resort and only 80 meters away from the fine sands and right along the “Alley of Art”. Sur-rounded by many restaurants, bars, night clubs and casinos, the hotel’s

location satisfies each different need of entertainment.

Hotel Mercury offers accommodation in 120 spacious rooms and 10 one-bedroom apartments. Each room is equipped with individual A/C, Satellite TV, Radio and tele-phone. Bathtub and showers in the bath-rooms with hairdryer and emergency call phone. Each room disposes a balcony with two chairs and a table

Hotel Viand is a new luxury hotel, located right on the sandy coastline in the central

area of Sunny Beach Resort. Nearby guests may enjoy, being at their dis-

posal, children’s entertainment cen-tre, shops, restaurants, bars, night clubs and casinos.

The hotel is a six floor building, with

two elevators, restaurant with terrace look-ing to the beach and lobby bar. The complex offers 118 units – double rooms, studios and one-bedroom apartments. The rooms are spacious, comfortable, fully equipped and modernly furnished.

Poseidon is a three star hotel-condo type, featuring extremely good location in the

luxury north part of Sunny Beach. Apart-hotel Poseidon offers to every family

unique comfort of an independent holiday in an apartment complex

and high quality hotel services.

One of the most luxurious apartment hotels, apart-hotel Poseidon shapes its priorities, placing a guiding role to the

family comfort.

The great location allows our guests to enjoy concurrently the quiet environment, spacious green areas, close to the beach – about 200 meters. And a 5 - 10 minute walk reveals the endless entertainment op-tions of Sunny Beach and the surroundings, as well as variety of shops. Each guest of apart-hotel Poseidon is pleasantly sur-prised by the spacious lounge artistically contemplated in ancient style – atrium type. Here starts our care for you.

Our Hotels

I) Mercury 4* Hotel

II) Viand 4* Hotel

III) Poseidon 3* Hotel

01 Orthodoxou Group

Orthodoxou Employment Bureau is one of the largest recruitment agencies in its field, placing more than 2000 people in jobs every year. The company is truly international in its strategy, employing people from both EU and non-EU countries. We are also experts in recruiting people from the Far-East, from countries such as India, China, Vietnam, Sri Lanka and the Philippines.

The company has vast experience across a range of sectors and through all levels of seniority, with business associates across 20 different countries and expert knowledge of markets such as agriculture and farming, cleaning, the butchery sector, hospitality, building and construction, engineering and many others.

Our staff understand the specific requirements of these sectors and save businesses time and money by only providing them with prospective candi-dates that are well-qualified for their vacancies. The company’s dedicated website allows both employers and employees to screen through prospec-tive opportunities using the online search facilities.

Our service is total in that we provide all the necessary procedures con-nected with the employment of foreign personnel, including approving em-ployment contracts, social insurance registration, securing bank guarantees, documentation and visa renewals. We even issue air tickets to employees and arrange for airport transfers, as well as providing any necessary medical analysis.

As a private Employment and Recruitment Agency, we are fully licensed by the Ministry of Labour and Social Insurance of the Government of Cyprus. We are also a member of the Pan Cyprian Association of Registered Private Recruiting Offices.

The personal, efficient and reliable service we provide is why our company philosophy states that we’re here to ‘Grow Your Business.’

7.Orthodoxou Employment Bureau Ltd

20 Orthodoxou Group

Orthodoxou Group 02

Our experienced personnel

is always ready to assist in

finding employees in the

following categories:

• Agriculture and Farm Labour

• Housemaids

• Cleaners

• Butchers

• Restaurant and Hotel staff

• Builders

• Technicians – Engineers

• Medical staff – Nurses

• Care takers

• Bakery personnel

• Others

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8. A. Orthodoxou & Son Insurance Agent & Sub Agent LtdA.Orthodoxou & Son Insurance Agent & Sub Agent Ltd,member of Orthodoxou Group

of Companies, provides insurance services since 1995 and is fully licensed by the

Cyprus Register of Insurance Companies. The company works very successfully with

reputable insurance firms. It offers a wide range of insurance services such as:

• Medical insurance to foreign personnel

• Motor Vehicles

• Fire and Theft

• Personal Accident

• Employers Liability

• Public Liability

• Marine insurance

• Life insurance

• Multi Business Insurance

• Travel Insurance

• Home Insurance

Our trusted name, personal service and competitive rates have ensured the company

a large share of the market place. Furthermore, our continued expansion has seen

our portfolio increase by 20% every year over the last five years and that looks set to

continue, with customers trusting our brand reputation.

Orthodoxou Group 23

24 Orthodoxou Group

9. Coffee Island – Franchising

Part of our philosophy is to be flexible and continue to be versatile

in order achieve progress and growth. With this in mind, Orthodoxou

Group is entering the Catering and Entertainment market by acquiring

the franchising rights to open a Coffee Island shop in Larnaca, at

Faneromenis Avenue.

Coffee Island is a Greek franchise chain of coffee shops. Since the

year of establishment, 1999, it has experienced a rapid and steady

development, having now 184 stores in Greece and abroad.

Coffee Island’s success is based on excellent quality of material, on

modern production facilities and of course based on the expertise and

dedication of the people of Coffee Island, offering you 62 different

varieties of coffee.

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01 Orthodoxou Group26 Orthodoxou Group

10.Money Transfer

All of the offices within the group provide money transfer services

across different global currencies.

Acting as an agency to reputable organisations that specialise in this field, we are able to combine com-petitive exchange rates with our trusted local expertise and knowledge to provide our customers with complete satisfaction.

The provision of this service enables our customers to easily transfer their savings or earnings abroad or to make payments for goods outside of their country of residence. Additionally, the service works in unison with the group’s international staffing capability, which recruits more than 2000 people every year to work in Cyprus. The majority of these individuals require our money transfer service to both regularly send money back to their home countries and to transfer the money that they bring with them to Cyprus.

Orthodoxou Group 02

11. Online services - STOKALO.COM.CYExtending the group’s travel and tourism expertise and following in our pursuit to de-liver an ever more efficient and flexible service to our customers and partners, Ortho-doxou Group of Companies is pleased to announce it’s new online booking system. The website portal offers travelers worldwide a secure and convenient way to search for and book flights, accommodation and travel packages.

Features of the system include:

• Flight booking The online system has been designed to give customers accurate and live infor-mation about a wide selection of flights to destinations throughout the world, using an array of different reputable airlines.

• Hotel booking One of stokalo.com.cy’s main functions is the provision of a flexible, easy and secure way for holiday makers around the world to choose the very best in accommodation to shape their perfect holiday. Whether it is a luxury 5-star resort, an affordable studio apartment, a relaxing family retreat or a party haven, customers are able to have the lowest prices. This is thanks to a custom-de-

signed system that is unique in going

beyond

standard pricing by taking into account special rates and discounts provided from our close partners due to our long-term relationships over the years.

• Packages Our many years of experience in the in-dustry enables the team at stokalo.com.cy to hand-pick the very best holiday destinations and transport options for the discerning traveler that demands a full range of package options and ser-vices.

It’s available 24-hours-a-day, 7-days-a-week with our customer service team on hand to provide expert support and advice.

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D. Our PhilosophyThe economic world and the businesses it supports are continually changing. This

change is often rapid and, sometimes, unexpected. At Orthodoxou Group of Compa-

nies, we believe in the importance of readiness in facing all the modern challenges of

a successful business, and we understand what it takes to turn these challenges we

face into opportunities.

To ensure that we continue to achieve progress and growth, our experience tells us

that it is important to be realistic and pragmatic, to understand the world around us

and to evaluate on a daily basis our own business and the markets that we succeed

in. Through collectively making every endeavour to stay a step ahead of market de-

velopments and through taking pride in the services and products that we offer, we

believe that we are uniquely positioned to face a changing business landscape and

the opportunities it presents us with.

Through all this, the satisfaction of our customers remains our primary motivation.

Through our unparalleled knowledge of our markets, our long-established global re-

lationships and the highly-trained, personal approach of the individuals within our

group, we believe we will continue to achieve our aims and objectives whilst serving

those of our customers and partners in the very best possible way.

Orthodoxou Group 29

30 Orthodoxou Group

Head office44 United Nations Str.6042 Larnaca, CyprusTel. + 357 24 841000Fax. + 357 24 841005

Nicosia26C Griva Digeni Ave.1066 NicosiaTel. +357 22 765998Fax. +357 22 767670

Larnaca International AirportTel. + 357 24 008490Fax. + 357 24 008492

Paralimni38, 1st April Street5281 ParalimniTel. +357 23 742225Fax. +357 23 742227

Xylophagou84 Anastasi Manoli7525 Xylophagou, CyprusTel. + 357 24 726400Fax. + 357 24726455

E.Our Offices

Websites

www.orthodoxou.comwww.orthanna.comwww.intenso.bg

Emails

info@orthodoxou.com.cyoffice@orthanna.comsales@intenso.bg

Cyprus National Number

77 77 17 67

Coffee Island FranchiseMariandel Building 100 Faneromenis Avenue, 6031 Larnaca

Cyprus Bulgaria

Varna22A Todor Ikonomov Str.9000 Varna, BulgariaTel. +359 5268 9180Fax.+359 5268 9183

Sunny BeachComplex Sunny Beach 8240 Sunny Beach, BulgariaTel. +359 885490010

Sofia9 - 11 Maria LouisaSofia 1000Tel. +359 2418 3573Fax.+359 2465 4789

Orthodoxou Group 31

SOFIA

VARNA

BURGAS

BULGARIA

CYPRUS

LARNACA

NICOSIA

LARNACAINTERNATIONAL AIRPORT

XYLOPHAGOU

PARALIMNI

COFFEE ISLAND - FRANCHISE

32 Orthodoxou Group

SOFIA

VARNA

BURGAS

BULGARIA

CYPRUS

LARNACA

NICOSIA

LARNACAINTERNATIONAL AIRPORT

XYLOPHAGOU

PARALIMNI

COFFEE ISLAND - FRANCHISE

Orthodoxou Group 33

www.orthodoxou.com