4th IFC International Private HealthCare
Conference 2011
The Road Ahead: What Next for Emerging
Market Private HealthCare
Company Profiles & Participants
World Bank Headquarters
1818 H Street NW
Washington, DC 20433
May 25-27, 2011
Africa
NIGERIA
Total Health Trust Ltd Total Health Trust Limited (“THT”) was founded in 1997 and commenced operations in the year to June 1998.
It is a leading health maintenance organization (“HMO”) in the emerging managed care sector of the Federal
Republic of Nigeria. With over 230,000 members or subscribers (or about 8% of the estimated population of
the organized private sector with medical insurance coverage) at December, 2010, it is one of the largest
HMO in the Country. THT is a “Medical Doctor- driven “HMO. Liberty Holdings of South Africa took an
investment stake in THT in 2009. The scaled equity investment will be 51% by January 2012. The existing
shareholders of the Company combine the medical services delivery experience of Health Assurance
Consultants Ltd., and individual Nigerian medical doctors; with the insurance resources and reputation of
Leadway Assurance Company Ltd.; the processing systems and the international exposure of Liberty Health
and Liberty Group of South Africa.
In accordance with developments in the Nigerian health insurance sector the Company is registered as a
national HMO under the National Health Insurance Scheme (“NHIS”) as HMO /02, accredited to provide
private pre-paid and national health insurance schemes. THT was reaccredited in 2009. In return for a fixed
prepaid premium, the company; offers, arranges and coordinates the provision of health services and
benefits for members (subscribers and their authorized dependents). Coverage is provided through the
network of contracting providers. Benefits are defined and standardization of the medical care given is
governed by managed care rules and contract. THT provides health care to individuals and corporate
organizations. The Company, leveraging on its provider network, assumes control of the full spectrum of
health care coverage to members during their subscription period. In keeping with its focus on customer
service and promotion of member health, the Company has introduced a range of innovative cost-effective
health plans and tariff structures. THT members can, in some circumstances, also benefit from international
coverage. The provider claims processing and payment are automated through Liberty Health IT software.
The network consists of several (300 Private & 1,550 NHIS) accredited clinics and hospitals where quality of
care is guaranteed via a programmer of continuous service quality monitoring. The network has points of
presence in about 36 states and the Federal Capital Territory. Since it commenced operations in 1998, the
subscriber base of the Company has grown from 230 in June 1999 to 204,000 by June 2009. The company
now provides care to over 160 corporate clients and Federal public officers of Ministry of Foreign Affairs,
Ministry of Education, Ministry of Environment and Nigeria Police among others.
CORPORATE VISION & MISSION
VISION: Total Health Trust will be a national leader in pre-paid health care provision. MISSION: To provide affordable, quality healthcare to our enrolled population in the right setting through an accessible network of health care providers. OUR GOAL To make health care costs affordable To deliver enhanced Customer service To achieve excellent health outcomes for our members
Our Philosophy of Service Excellence: To deliver service with Respect, Compassion, Expertise and Pride. Oladipupo Awosika Chief Executive
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St Nicholas Hospital Private specialist hospital.
Dapo Majekodunmi Medical Director [email protected]
SOUTH AFRICA
Netcare We operate the largest private hospital group, primary care network and medical emergency service in South Africa. Netcare is also the biggest private trainer of emergency personnel and healthcare workers. Netcare aspires to become a global, integrated healthcare organization. Develop and implement successful solutions to provide quality, affordable healthcare to the people of South Africa and globally by inspiring our people, creating new healthcare horizons and delivering value to all stakeholders.Be a leading corporate citizen, proud of our heritage and what we contribute to society.
The South African business
In South Africa, Netcare provides the following services:
Our private hospital and trauma services comprise 53 owned hospitals and 4 managed hospitals, 3 of which are Public Private Partnerships. Netcare has 8,713 registered beds, 319 operating theatres and 87 retail and hospital pharmacies. Netcare’s wholly-owned subsidiary, Netcare 911, operates the largest private emergency service in the country with over 7,8 million insured lives and a fleet of over 200 response vehicles and ambulances, and 3 helicopter and 2 fixed-wing air ambulances.
The Primary Care Division operates medical and dental provider services through Medicross, as well as a managed care organization that focuses on the low income market, extending healthcare to previously uninsured lives through Prime Cure. This includes a national footprint of 108 Medicross and Prime Cure Medicentres, with 41 retail pharmacies and 12 day-theatres. A group of 590 independent doctors and dentists provide comprehensive primary health services to about 3,5 million patients, funded through private medical aid insurance, managed care capitation premiums or self pay arrangements.
o The Prime Cure managed care organisation manages a current cohort of 254,000 capitated lives across 49 medical scheme options, ranging from primary to full risk options. The managed care business manages a designated provider network of more than 10,000 health service providers which includes 3,877 contracted doctors and dentists.
o The Medicross Provider Group was acquired as a 100% subsidiary by the Netcare Group in 2001, and the Prime Cure Group was acquired by Medicross in 2006.
Mari Bruwer Managing Director PPP [email protected]
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Asia
CHINA Shenzhen Mindray Biomedical Electronics Co., Ltd. Products, In-Vitro Diagnostic Products and Medical Imaging Systems. Health care facilities equipped with Mindray’s products can be found in over 190 countries and regions. A sound distribution and service network has been formed with 31 branch offices throughout China, and overseas subsidiaries in Brazil, Canada, France, Germany, India, Indonesia, Italy, Mexico, Netherlands, Russia, Turkey, the UK and the U.S. , Spain, Egypt and Columbia. Additionally, the acquisition of Datascope Corporation's patient monitoring business has added significant direct sales and service capabilities on the ground in the U.S. and Western Europe. Mindray has a global R&D network with research centers in Shenzhen, Beijing, Nanjing, Seattle, New Jersey and Stockholm. Approximately 10% of total revenue has been consistently re-invested into R&D each year. An average of eight new products has annually been introduced to the market over the past seven years. VISION We will make better healthcare solutions more accessible to humanity. In a world where cost and complexity prevent access to better healthcare, we will enable the healthcare industry to provide solutions that put patient care first. MISSION Improve healthcare by optimizing and sharing medical technologies with the world. We are improving healthcare by sharing high quality, easy to use and affordable medical technologies with the world. We do this through an unwavering commitment to integrity, honor and humanity. VALUES To earn the respect and trust of our customers worldwide by continuously finding better solutions across all aspects of our business and to create a performance-driven culture that values integrity and constant improvement.
Yinghong Zheng Director [email protected]
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INDIA
Care Hospitals Care group was founded in 1997 with mission objectives of Quality, Cost, and Access. Built upon core ideology of "Patient First" and "To Practice Medicine As It Should Be" and an "Academic Medical Center" model, Care group is subserving its mission objectives through three entities - Care Hospitals (Healthcare delivery and Clinical Research & Training); Care Foundation (Education, Research, Telemedicine, Care Rural Health Mission, Little Hearts Charity program); and Relisys Medical Devices (indigenous technology platform for stents, catheters, and drug delivery systems to generate cost-effective medical devices). The group has established 12 tertiary care hospitals across 5 states of India. It caters to 1 million out patients and 100,000 in patients. It is piloting cost-effective secondary and primary care delivery models. It is piloting a unique rural health care delivery model leveraging technology and innovative financial instruments. It created a fully integrated technology platform (possible 5th in the world) to offer highly cost-effective.
Dr. Krishna Reddy Nallamalla CEO [email protected]
Everonn Medical Education Everonn Medical Education (EME) is a subsidiary of Everonn Education (Everonn), which is one of the leading education services companies in India, and is listed on the National Stock Exchange. Everonn was recently included in Forbes “Asia’s Best under a Billion” list (2010). Everonn has successfully leveraged technology to become the largest VSAT education network on the planet. Today, Everonn touches over 3 million students per day and is the largest education partner of the Indian Government, having successfully executed numerous PPP projects and having associations with over 16 State Governments. Everonn reaches 6,628 government schools, 1,375 private schools and 1,840 colleges in 27 states across India. EME was incorporated in 2010 in partnership with Dr. Mehta's Hospitals, a 75 years Chennai based multi-specialty hospital group, to establish and impart quality medical education for the entire spectrum for medical, nursing and allied health professionals. EME is promoting network of continuing medical/nursing/allied health education through its ‘Knowledge Network’ program and has partnered with NSDC in training over 800,000 professionals across India. EME is setting up 3 Integrated Healthcare Complexes (Medical, Nursing and Allied Health College, Teaching Hospital and Super Specialty Hospital) in the first phase of development. EME has built partnerships with global healthcare and education institutions to deliver quality education to the healthcare professionals.
Sameer Mehta CEO [email protected] Gulshan Baweja COO [email protected]
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Max India Limited The tertiary care hospitals in South and East Delhi have several Centres of Excellence such as Cardiac Sciences, Oncology, Minimal Access, Metabolic and Bariatric Surgery, Orthopedics & Joint Replacement, Neurosciences, Pediatrics, Obstetrics & Gynecology, Aesthetic & Reconstructive Surgery and Internal Medicine. These are referral centers for patients from all across the region and have achieved benchmarked clinical outcomes for treatment of patients with complex conditions. They are recognized for their patient safety protocols, cutting edge technology, international evidence based protocols and multidisciplinary work culture. Besides making a mark for excellence in patient care, Max Healthcare has also gained credibility and recognition for high-quality of Clinical Research and Education. Over 100 doctors/students are undergoing graduate and post graduate specialized degree programs. Over 50 cutting edge clinical research projects have been conducted. These are sponsored as well as intra mural, investigator led studies. A path breaking genomic study of National significance is being undertaken in collaboration with Imperial College, UK. Other International and National Collaborations are in place, to ensure access to world-class technology.Max Bupa Health Insurance Company Ltd. (www.maxbupa.com) is a Joint Venture between Max India Limited and Bupa, a leading international healthcare provider with over 60 years of healthcare knowledge. Max Bupa brings together a combination of Bupa’s global health insurance expertise and customer service expertise with Max India’s understanding and experience of the Indian health and insurance sectors. Max Bupa is one of the three standalone health insurance companies in India. Driven by a philosophy that promotes ‘Your Health First’, the Company started operations in March 2010 with the mission to help customers’ live healthier and more successful lives. The Company’s vision is to become India’s most admired health insurer with consumer centricity being the key to delivering high quality and consistent service experience. Max Neeman Medical International (MNMI) (www.neeman-medical.com) is a leading provider of clinical research services across the entire value chain of new drug development to global pharmaceutical, biotech and devices companies, both in India and abroad. The Company operates through a dual-shoring model, with marketing based in USA and clinical trial operations in India with 6 regional offices and access to hospitals and health care facilities across India. An ISO 9001:2008 firm, Max Neeman has been awarded 209 trials for global sponsors across wide range of therapeutic areas and has successfully completed 5 US FDA GCP Audits for highest enrollment globally. MNMI operates in five specialization areas and conducts Phase II, III, IV of clinical trial studies through 210 researches at 175 sites across 31 cities in India with access to over 1200 ICH-GCP trained investigators. Max India Foundation (MIF) (www.maxindiafoundation.org) spearheads the CSR initiatives of the Max India Group entities. The Foundation has been working relentlessly in the areas of healthcare, immunization, healthcare and environment in its endeavour to improve the quality of life. MIF operates across the country in association with Max India Group companies and closely involves all employees of the Group. In a short span of about three years, MIF has been able to make a difference to the lives of over 1,20,000 people across more than 260 locations across India. Analjit Singh Chairman & MD [email protected]
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Religare Enterprises Limited Religare is an emerging markets financial services group with a presence across Asia, Africa, Middle East, Europe, and the Americas. In India, Religare’s largest market, the group offers a wide array of products and services including broking, insurance, asset management, lending solutions, investment banking and wealth management. With 10,000-plus employees across multiple geographies, Religare serves over a million clients, including corporate and institutions, high net worth families and individuals, and retail
investors. Amit Varma President Healthcare - Religare Enterprises Limited & Medical Advisor - Fortis Healthcare Global [email protected]
Sabre Capital Sabre Partners India was founded in 2002 by Rajiv Maliwal and leading professionals in the Financial Services industry to build a high quality investment business. The management team has decades of operating and investing experience in Asia and India. Till date Sabre Partners India has invested over $325 million and distributed over $1.6 billion. Over the past 9 years Sabre has worked to identify, invest in and enhance the value of great management teams and businesses, large and small. It originated and led the biggest banking roll ups in India and delivered a return which is rated as the best ever in Asia for this industry. Sabre has led a startup in Asset Management in India as a JV with Temasek, Singapore. It has also built a fund management business, which successfully raised and now manages two Private Equity funds in the infrastructure and healthcare sectors. The healthcare fund has a dedicated capital pool of $50 million, which Sabre is utilizing to back teams who are building healthcare services businesses in India. Sabre also manages an Absolute Return India-focused Hedge Fund.
Mohit Jhawar Investment Manager [email protected]
SAUDI ARABIA
Andalusia Group for Medical Services Hazem Zagzoug Deputy Chairman & CEO [email protected] Walid Elsayed Strategy amd Program Manager [email protected] Mohamed Mohamed Executive Financial Director [email protected]
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SINGAPORE
Healthway Medical Corp Ltd. Healthway Medical Corp Ltd was established in 1990 in Singapore. It has now over 100 clinics/medical centres with over 200 doctors/specialists. Healthway Medical sees over 1 million patients visits a year. Healthway has expanded into China starting in Shanghai in 2009. It has now over 10 centres in Shanghai and Zhengjiang region. IFC became a shareholder in 2010. Healthway wants to develop into a significant healthcare player in Asia.
Hee Sen Jong Executive Director [email protected]
Richard Chandler Corporation Richard Chandler Corporation is a private investment institution that builds sustainable prosperity through investments in financial, social and creative enterprises. Our focus is on education and healthcare, building world-scale businesses on the frontlines of human development. We take an on-the-ground approach to ensure we understand the needs of the critical mass. We use our local understanding to identify the areas of greatest need, and channel that knowledge into scalable and sustainable business solutions.”
Snehal Patel Senior Vice President [email protected]
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UNITED ARAB EMIRATES
Zulekha Hospitals Zulekha Hospital is an established name in the field of healthcare with a proven record in the management of healthcare facilities. The existing multi-specialty Zulekha Hospitals at Sharjah, incorporated in 1992 & Dubai, incorporated in 2002, are multi-specialty hospitals owned and managed by Dr. Zulekha Daud and Mr. Adnan Khamis Al-Talyani. The United Arab Emirates in general has been a reliable healthcare provider since its formation. Over the years, the quality of healthcare services in UAE has kept pace with International Standards as well with the latest medical and diagnostic technologies. Owing to the phenomenal growth in expatriate population, UAE has emerged as the most poignant location supporting the largest middle income group in the Gulf region. The astonishing progress and promise delivered by UAE on the whole has attracted droves of ethnicities with greater aspirations contributing to a ballooning middle income group. The population in the emirate of Sharjah alone has almost doubled in the last decade creating a huge category of primary and secondary healthcare seekers. Accreditations: Zulekha Hospital, Dubai and Sharjah were accorded International accreditation for their high quality health services from Joint Commission International (JCI), USA in the year 2007 and have been reaccredited in the year 2010. JCI is the largest accreditation body in America established to ensure standardized processes and practices in all settings of a healthcare organization. The stringent processes and procedures of JCI ensure Total Quality Service, Total Safety for patients and human capital. After years of rendering quality healthcare, Zulekha Hospital rightly deserved this commendation for its single minded pursuit of a better 'patient experience' (right from the time a patient enters the hospital facility till their discharge and total recovery) in terms of quality of services and safety. With this, Zulekha Hospital stays committed to its vision of becoming the most efficient, competent and courteous provider of comprehensive healthcare in the world. The privilege of becoming one amongst only 150 hospitals in the world to practice such high quality standards of health services shows true endurance. The Zulekha hospital at Sharjah is also the first facility to be awarded JCI quality accreditation in Northern Emirates and lays a milestone for others healthcare providers in the region to emulate. The quality accreditation to Zulekha Hospital, in simple terms, translates to complying with international standard patient procedures and better care. The benefit of JCI processes (for a patient) encompasses total quality of care, awareness and education about their health problem. JCI standard also lays emphasis on patient safety from hospital acquired infections, patient's rights while undergoing medical care and other possible risks. Further the Zulekha Medical Centre at Dubai has been accorded International accreditation for their high quality health services from Joint Commission International (JCI), USA in the year 2009 The Zulekha Healthcare Group is proud of its achievement of the Joint Commission International Accreditation that has helped in pursuing for the Dubai Quality Award in the year 2009. Zulekha Healthcare Group is extremely proud of being a part of our journey towards Service Excellence and Quality Improvement. The Laboratories at Zulekha Dubai are now under the process of getting for ‘CAP accreditation’ (The College of American Pathologists, United States of America). This accreditation demonstrates that the laboratories provide quality care under the auspices of the CAP accreditation program requirements and is a symbol of excellence. Additionally, the founder of our Zulekha Healthcare Group, United Arab Emirates, Dr. Zulekha Daud is currently voted as the Most Powerful and influential Indian Woman in the Gulf in 2010 by Arabian Business Publications. Siraj Master Dy. Director Finance / Internal Audit [email protected] Zanubia Shams Chief Executive Officer [email protected] Taher Shams President [email protected]
Kishan Pakkal Director Operations [email protected] Adil Daud Clinical Professor of Medicine, Director, Melanoma Program [email protected] Pamela Munster Investingational Therapautics Director, Hematology/Oncology [email protected] 8
EUROPE DENMARK Falck Denmark A/S
Falck is a Nordic based organization with business activities in 31 countries on five continents. It consists
of four different business areas, Assistance, Emergency, Healthcare and Training. Falck activities are
directed at preventing accidents and disease,; providing assistance in situations of emergency, accidents
or need ; and helping people move on with their lives after illness or accidents. Falck is the largest
privately owned ambulance company in Europe and also runs extensive ambulance services in the US
and Latin America. Falck provides ambulance services to the general public in close collaboration with
the authorities in 14 countries. Falck is also the largest privately operated fire fighting service in Europe
with activities in nine countries. Globally, Falck is a leader in rescue and safety courses, especially for
staff in the off shore and maritime sector. In addition to this, the chemical industry, fire services, the
aviation industry and military defense are being serviced by Falck at our more than 30 training centers
worldwide. In Denmark, Norway, Sweden, Finland and Estonia, Falck provides a wide range of services
within roadside assistance to corporate customers, public authorities and private households.
Furthermore, Falck provides a number of other services for the public sector such as transport and
rehabilitation of patients from the public hospital sector as well as operation of assistive
technology centers. Additionally, Falck provides several services for the police and the road authorities
Rob McDonald Managing Director Falck Eurasia [email protected] Jakob Schmidt Vice President [email protected] Christoffer Soederberg Vice President [email protected]
RUSSIAN FEDERATION AVA-Peter Ltd AVA-Peter Ltd is group of private medical clinics, operating in Russia since 1996. From 2001 we cooperate with IFC. A group of medical centers and a hospital operating at the moment in St Petersburg, Russia. It is constructing a new hospital in Kazan, Tatarstan, Russian federation. Ralph Ashorn Chairman of the Board [email protected]
Gleb Mikhailik CEO [email protected]
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GERMANY
KARL STORZ GmbH & Co. KG KARL STORZ is a renowned manufacturer that is well established in all fields of endoscopy and can be considered as market leader in rigid endoscopy. The family held company was founded in 1945 in Tuttlingen, Germany, and has grown to one with a world-wide presence and 5.300 employees. KARL STORZ offers a range of both rigid and flexible endoscopes for a broad variety of applications. Today’s product range also includes fully integrated concepts for the OR and servicing. In addition to products for human medicine, KARL STORZ also manufactures endoscopes, instruments and devices for veterinary medicine and industrial endoscopy.
Peter Laser Executive Director [email protected] NETHERLANDS
Investment Fund for Health in Africa (IFHA) IFHA is a private equity fund focusing on financing private companies active in healthcare in (Sub-Saharan) Africa. IFHA was one of the first funds to invest in the private healthcare sector in Africa and currently has investments in Tanzania, Kenya, Nigeria, and South Africa. Shareholders at the fund are IFC, Pfizer, Goldman Sachs, APG (a Dutch pension fund), FMO, African Development Bank, a group of Dutch multinationals like Heineken, Shell and Unilever. By providing capital, IFHA contributes to the development of healthcare systems in Africa. IFHA is also
active in the field of distribution and production. Onno Schellekens Managing Director [email protected]
Philips Healthcare Philips is a a global company of leading businesses creating value with meaningful innovations that improve people’s health and well-being. Philips Healthcare is dedicated to providing solutions designed around the needs to our customers and patients. We believe we can make a difference by removing boundaries in healthcare with our innovative and affordable technology solutions throughout the entire care cycle. Our key business areas are: Imaging Systems, Home Healthcare Solutions, Clinical Care Systems, Healthcare Informatics and Customer Service
Anouk Vermeer General Manager [email protected]
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TURKEY Bozlu Holding Ismail Dernek Vice President Healthcare Division [email protected]
UNITED KINGDOM Bupa Bupa is a multinational health and care company with approximately 11 million customers in 190 countries, with over 50,000 employees worldwide and had revenues of £7.6 billion in 2010. Bupa is a private company with no shareholders – Bupa's primary concern is for its customers. All profits are reinvested in the company to provide more and better health and care to the increasing number of customers it has around the world. In all cases, Bupa aims to treat and care for its customers as individuals. Bupa provides Private Medical Insurance throughout a number of geographies including the United Kingdom, Spain, Australia, Thailand, Hong Kong, India and Saudi Arabia. Bupa provides Chronic Disease Management services and it operates Hospitals, Medical and Dental Clinics and Care Homes for the elderly.
Christian Wards Development Director, Europe & North America [email protected]
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LATIN AMERICA & CARIBBEAN COLOMBIA Fundación Cardiovascular de Colombia The Cardiovascular Foundation of Colombia (FCV) was created in 1986 with the aim of providing medical treatment to patients with cardiovascular pathologies. FCV main Hospital and headquarters are located in Floridablanca; there are hospitals in other three cities (Santa Marta, Ibague and Manizales). All of our Hospitals provide high complexity health services in areas such as Cardiology, Cardiovascular Surgery, Neurosciences, Orthopedics, Gynecology and intensive care units between others. FCV is a non-profit entity, but at the same time generate his own cash flow to run the business. The Heart Institute of the FCV located in Floridablanca (SS) was the first organization in Colombia to obtain national accreditation ICONTEC. Additionally, in 2009 became the first clinic in Colombia on access to certification from the Joint Commission International. One of its main strengths is the knowledge in Hospital Management, which has given him national recognition.
FCV has been really active in creating additional business units all of them to provide goods and services for the health sector, such us: FCV Telemedicine: created to remotely provide outpatient services in different specialties and
for critical care patients FCV HOSPITAL PRODUCTS: manufactures and sells medical supplies. FCV . COMMERCIAL BUSSINESS UNIT: Imports and distributes medical supplies and equipment. FCV Bioengineering: designs, manufactures and sells biomedical equipment. FCV SOFTWARE FACTORY: designs, develops and sells specialized software for comprehensive
management of hospitals. Its core module is the electronic health record, to which all modules are linked and financial or administrative action. This software has over ten years in the service of the management of large hospitals in Colombia.
FCV CORPORATE UNIVERSITY: through which to manage staff training in medical areas, welfare or administrative action.
At present the FCV has begun construction of a 460 bed Hospital located at 15 minutes from the city of Bucaramanga. All medical specialties will be attended for either, national and international patients. Other facilities included in the project are a building with 450 medical and dental offices, parking tower, Hotel & Convention Center, and a shopping center. Fundacion Cardiovascular de Colombia is a health area organization, which attend antiona and internationals patients, buiding a new hospital and dealing with IFC of Colombia about finance that project.
Victor Casttillo CEO [email protected]
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MEXICO
Ambar Capital Ambar Capital is a private investment firm with interests in the Health Care, Education, Technology, and Real Estate sectors. Our mission is to invest in sustainable projects that have a positive social impact allowing us to grow the value of our investors’ and strategic partners’ investment. Our values and objectives are to: a) Preserve the harmony with all our stakeholders; b) Invest efficiently our investors’ assets;
c) Work with the most advanced and reliable systems;
d) Maintain a strict internal control and accountability;
e) Build successful strategic alliances.
Ambar Capital is constantly looking for new opportunities to develop attractive in-house projects and participate with Seed, Angel, and Venture Capital investments in high growth business opportunities. Our most recent Medical project consists of a 23,000 square meter Medical Complex in Monterrey, Mexico. The medical center is focused on attending the vastly underserved low and middle income sector. The complex consists of a 50 bed hospital, a 100 medical office tower and commercial space to install support services for the Hospital. Mauricio Garcia Director [email protected]
Christus Muguerza Group We are a group of private hospitals 7 in total and a multiple ambulatory first contact clinics,with a total of 4,500.0 employes. Our being and doing are guided by a deep commitment to serve those who need our services according to our values of compassion, generosity of spirit, dignity, empathy and excellence. We are dedicated and committed to extending the healing ministry of Jesus Christ so that we can generate light of hope in patients and their families. This commitment is what moves us to be aware of the need for a comprehensive health system world class in all areas and in every way. We know that excellence is not a goal but a process of continuous improvement, involving also an ongoing commitment to provide the best quality of work life for our employees, and a commitment to make more efficient levels of operating performance and institutional reflected in the financial health of our organization. Our unique experience of over 75 years, combined with the strength of CHRISTUS Health ® system and the excellent geographic presence in the country, allow us to be pioneers and leaders in private health care in Mexico. The leadership is reflected in an exemplary service to our customers and the quality of world-class medicine we provide, it is supported by the best technology in the medical industry. In Group MUGUERZA CHRISTUS ® is committed to bringing this world-class medical care to the needy, while strengthening and supporting the communities in which we operate. We are convinced that private health care quality can’t be the benefit of a few, but as many humans as possible. Constantino Padilla CEO [email protected] Alejandro Canavati CFO [email protected] Horacio Garza CEO Monterrey Region [email protected]
Javier Fernández CEO Monterrey Region [email protected] Jaime García Director of Marketing [email protected]
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MediAccess, Mexico-HMO,PPS,PPO Services in Mexico MediAccess in its 10th anniversary is the sole vertically integrated health provider in the Mexican market. Its health management services deliver quality and innovating solutions to cope with access and coverage necessities throughout the country. MediAccess contributes to care and health assurance using health care models oriented to reducing costs focusing on preventive care. MediAccess HMO model integrates articulated added value services within its TPA, PPO, POS and specialized health insurance structures.
Klaus Wiegandt CEO [email protected]
Rafael Acedo Director [email protected]
The ABC Medical Center IAP The history of the ABC Medical Center is a string of successful events that had positioned the Institution as a leader in the field of private medicine in our country. Leadership that is based on facts that have forged a legacy of strength and quality by the experience of more than 120 years in the industry.The ABC Medical Center has distinguished itself as a non-profit Institution devoted to the highest quality clinical care, education and research and development and implementation of charitable programs, all these elements form the pillars of the Institution. Currently, The ABC Medical Center has two campuses in Mexico City: Observatorio y Santa Fe, which together had an installed capacity of more than 200 beds. The ABC Medical Center with as much national and international certifications such as the one obtained in early 2009 by the Joint Commission International and endorsements in 2008 by the National Health Council, point the institution as a leader and as reference in healthcare system in the region. The ABC Medical Center began in the last five years an ambitious expansion project that began with the opening of the Santa Fe Campus (2004), the Gynecology Obstetrics and Pediatrics Center (2008), the Cancer Center (2009) and the new facilities for the Neuroscience and Orthopedics Centers (2011), all sites devoted to high specialization. For 2011/2013 it is planned to continue the development of the Observatorio Campus which will house the New Hospitalization Building (150 beds). Our mission is focus on:
The promotion, preservation and restoration of health. Providing a safe and quality service, characterized by a patient orientation Providing high-specialty medical services and general medicine for all our patients. Training highly qualified health professionals through diverse programs. Developing public health programs in poor communities.
Our Vision: For general public, being recognized as the leading health system in Mexico and Latin America. For patients and their families, for our effectiveness in promoting, maintaining and restoring
their health, the quality of service and warmth of our attention. For physicians and the scientific community, as the best place in the country to practice
medicine and our ability to develop new high skill professional based on ethics. For our employees, as a place to work which has an atmosphere of commitment to high
performance, collaboration and professional development. For society, for the social impact that our public health program has in poor communities.
The ABC Medical Center values are based on: Patient orientation. Warmth. Ethics Professionalism Teamwork Commitment to ABC Medical Center
Rodolfo Velez Treasurer [email protected] 14
Universidad Autónoma de Guadalajara Founded in 1935, the Universidad Autónoma de Guadalajara (“UAG”) is the first private university in Mexico and Latin America. UAG is a non for profit (“Asociación Civil”) enterprise, led by the Leaño Family. The Mexican education sector offers high margins and high growth and the UAG brand is well positioned to take advantage of that opportunity. After 75 years, the alumni base exceeds 120,000. Over 14,000 US medical doctors have graduated from the UAG. UAG primarily provides educational services from elementary through post graduate school. Currently, it teaches approximately 13,200 students, 80% of which are of Mexican origin. Over time, UAG has entered into different ancillary businesses such as real estate, two teaching hospitals, four hotels and one resort. Going forward, the UAG plans to focus its resources in the educational sector and in maintaining and enhancing the value of its real estate holdings. Instituciòn dedicada a la Educaciòn primaria desde el nivel preescolar hasta el nivel de doctorado. Dr. Angel Leaño (“HAL”) hospital began operations in 1973 with 15 rooms and 18 medical specialties. In 1974, it began offering hospitalization services and, subsequently, in 1983, it opened the new hospital consisting of three floors dedicated to hospitalization and general services and a ground floor to general outpatient services. Currently, HAL is a full service hospital that offers 26 medical specialties. It caters mostly to middle and low income customers. As of August 2010, it had 60 doctors on staff, 23 of which were specialists. HAL has a potential capacity of 240 beds. Based on its modular construction, the patient floors can be converted into suites, private rooms, semiprivate or a general ward. Currently the hospital only has 100 beds and a utilization rate of 80%. During 2009, an estimated 600 surgeries and 24,000 consults were performed at the hospital. Established in 1940, as the first site of the school of medicine, Ramon Garibay hospital (“HRG”) specializes in maternity and infant health care. Specifically, it offers gynecology, obstetrics, and pediatrics services. It caters to middle and low income customers. As of August 2010, it had 30 doctors on staff. HRG is located in a two story facility that houses X-ray machines, ultrasound, electroencephalography, normal equipment of three operating rooms, two delivery and recovery rooms, emergency department, pharmacy and café. It has approximately 30 beds and has a utilization rate of 80%. Capacity can be augmented by approximately 50%. During 2009, an estimated 600 surgeries and 12,500 consults were performed at the hospital.
Ismael Romero Pacheco Director de Desarrollo y Operaciones [email protected]
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NICARAGUA Hospital Metropolitano Vivian Pellas Hospital Metropolitano Vivian Pellas is a privately owned general hospital located in Managua, Nicaragua. The facility has been in operation for 7 years and has been recognized as the leading healthcare institution in the country, with ample recognition in the Central American Region and the United States. The hospital obtained Joint Commission Accreditation in June 2010. The quality certification has been an objective since the inauguration of the hospital, in accordance with our Vision to raise the level of quality of healthcare delivered in our country, giving our patients and doctors the highest standards of care in the Region. We take special attention to patient safety and quality of care. Our doctors are highly trained and recognized as leading doctors in many of their fields of specialty. Our staff is continuously trained to maintain the level of quality of care and patient service that we have established. The facility and equipment are also important strengths of our hospital. We have defined as our areas of medical strength orthopedics and trauma, neurology, laparoscopic and bariatric surgery, and cardiology. With financing from IFC, we have recently inaugurated a new cardiovascular center, incorporating a modern cath lab, the only digital equipment in the country. The hospital campus includes a medical office building, the main hospital facility and a Pediatric Burn Unit, which is run by a non for profit organization (APROQUEN) which provides high quality comprehensive care, free of charge, to Nicaraguan and Central American children who have suffered from burns.
Gilberto Guzman CEO [email protected]
PERU Gruposalud del Perú Healthgroup of Peru is a recently established company based on Oncosalud business and aims to establish itself as the leader in integrated health and wellness sector in Peru. To achieve this, we seek to develop health solutions to improve the quality, access and provision of services that make a difference in the lives of individuals and their families, offering solutions through education, prevention and advocacy, to financing and delivering health . Within this framework of our ongoing business to ensure major projects on the side of the business of insurance, Oncosalud sustained growth, which has become a leader in health plan coverage through a plan specialist that has more than 500 000 members and whose intention is to triple its size in the coming years. On the side of the medical service, is already underway to implement the first project delivery through the construction of the Delgado Clinic, a Clinic that will completely change the standards of medical service in the country. In parallel we have other projects among which private initiative approved by ESSALUD and award process to build, equip and manage the Outpatient Center-largest in the Torre Trecca. In addition, the Group's other plans include a network of primary care clinics in Lima and provinces.
Juan Ortiz Development Manager [email protected] 16
Oncosalud Leading health conglomerate in Peru with several projects throughout the country. Owner of leading Cancer Hospital (Oncosalud) with more than 20 years in market experience.
Fernando Olavarria General Manager in Charge [email protected]
MIDDLE EAST & NORTH AFRICA
EGYPT
Al Marasem International Co. Al Marasem Co. is an Egyptian Joint Stock Company, working in General Contracting, Real estate, and started our Healthcare Project in Egypt. Mohamed Abdelmegid Dept. Manager Investment and Business Planning [email protected] Gamal Abdelhafez Chief Financial and Administration Director [email protected]
Alshorouk Hospital Alshorouk hospital is a leading quality certified multispecialty hospital. Our Mission is to provide the best care to all patients at affordable prices. Alshorouk hospital has special centers of excellence in all medical and surgical Specialties. Alshorouk hospital has an outstanding Coronary care, Intensive care, Renal dialysis And Pediatric intensive care units. Topnotch equipments for Radiology, Laboratory and blood bank. The main Acet of Alshorouk hospital is the unpreceded group of consultant Professors.
Mohsen Mahgoub Board member for financial Affairs [email protected] Mustafa Lofty Aboelnasr Board member [email protected]
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As-Salam International Hospital Fahad Khater Chairman [email protected]
TUNISIA
Amen Santé Amen Santé is a leading private hospital (includes also clinics, as defined under Tunisian regulation) owner and operator in the Tunisian healthcare sector with more than 15 years experience operating private hospitals and having a leading share in the private hospital bed market. Amen Santé plans to continue to grow the capacity, scope of services, and geographic footprint of its current hospital business in Tunisia (including through investments in a clinic facility in Beja and a 339 bed hospital in Tunis, currently under construction); and expand its geographic footprint into neighboring markets in Northern and Sub-Saharan Africa (including possibly Algeria, Libya, Mauritania, Mali, Gabon, Chad and Niger) through various arrangements including but not limited to pre-hospitalization clinical services, hospital management services, and private-public partnership arrangements during the next two to three years. Amen Santé and IFC are about to enter into a partnership to cooperate together to achieve the international expansion plans of Amen Santé.
Maher BEN AHMED Secretary General [email protected]
Tokushukai Medical Corporation Lotfi Boumediene Representative [email protected]
ISRAEL DIR Technologies DIR is based on mature security and defense high-end technology developed by SCD. Has a strong IP position regarding PAT, Package Integrity and Counterfeit Drug Detection. The technology is being succesfully validated by HAS Singapore (since March 2010) with a success ratio over 90 percent. The final results were presented by the HAS at the sixth Global Forum, London 2011 (http://www.pharma-anticounterfeiting.com/ The technology is being evaluated by the Nigerian NAFDAC since January 2011 and is considered as one of the promising technology layers in Nigeria. DIR Imaging Technology enables high throughput and customization.
Eran Sinbar VP Technologies [email protected]
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NORTH AMERICA
USA American Hospital Management Company The American Hospital Management Company (AHMC) provides turn-key, outsourced administrative and management services to hospitals and health systems. AHMC is the most experienced hospital administrator, project planner, medical equipment procurer, developer and advisory company in the Global market today. AHMC provides individual services, turn-key services and total solutions. Unique to AHMC is the experience and success with Private-Public Hospital Partnerships as well as with academic, teaching hospitals. American Hospital Management Company is based in Washington DC and is a diversified international healthcare system whose focus is on the administration, management, and development of world-class hospitals and healthcare systems. Founded in 1998, AHMC has grown into the leading international hospital management and administration outsourcing company.
Randall Arlett CEO & Managing Director [email protected]
Anadach Group Anadach Group is a global healthcare strategic firm focusing on providing innovative advice and services to clients and partners interested in transforming healthcare systems in emerging markets and developing economies.The mission of Anadach is to dramatically improve access to quality healthcare services and products in emerging countries by enhancing the solutions to major challenges facing healthcare organizations. Anadach is operational in both emerging and developed economies.
Egbe Osifo-Dawodu Partner [email protected]
Asian Healthcare Fund India-focused private equity fund. Sanuj Ravindran Managing Director [email protected]
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Banyan Global Banyan Global is a small, women-owned development consulting firm, founded on the principle that
integrating expertise and experience from the development community and private sector will achieve a
broad and lasting impact. We operate seamlessly within four practice areas: inclusive financial services,
market systems and enterprise development, food security and health sector development. We have
cross-cutting expertise working on gender issues, in conflict-affected environments and with vulnerable
populations.
Banyan Global brings together a unique team of professionals with international development and private sector experience. Banyan Global has worked in more than 35 countries, serving clients in Africa, Asia, Eastern Europe and Eurasia, Latin America, and the Middle East. Banyan Global has worked as a subcontractor to DAI on a number of projects Kimberley McKeon Associate [email protected] CURE Healthcare Management Services Building upon 13 years of CURE’s operational excellence and the founder’s 40 years of healthcare management experience, CURE Healthcare Management Services (CHMS) was founded as a response to global requests for CURE’s international healthcare expertise in: • Facility and operational design services • Facility start-up services • Hospital management services • Training programs CHMS adds value to its partners’ endeavors by providing first-world expertise in analyzing the healthcare needs of a country, implementing a plan to meet those needs from an operational and/or facilities perspective, and then managing every facet of the day-today activities of the hospital or program. The organization’s ability to bring specialized knowledge of key service areas to each project sets CHMS apart from all other providers.
Mark Bush COO [email protected]
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Development Finance International, Inc Development Finance International, Inc. (DFI), a global consultancy firm headquartered in Bethesda,
MD, and with offices in Manila, New Delhi, and London, works with private companies and non-profit
organizations interested in expanding market share and global reach by leveraging the roughly $20
billion yearly commitment to health by the International Funding Organizations such as the World Bank,
the regional development banks, the Global Fund, the US Global Health Initiative including PEPFAR and
PMI, and the President’s US Export Initiative. DFI’s expertise includes immunization, non-communicable
disease, nutrition, malaria, ICT in health, medical technology, and strengthening of laboratory networks
in public health. With a focus on impact, DFI’s innovative approach includes new product market
development, sales and market growth support, stakeholder and development fund mapping, and
strategic positioning.
DFI also supports the promotion of client offerings through partnerships to increase access to high
impact health interventions in both middle and low income countries. DFI has led initiatives that focus
academia, political and economic institutions engagement in health and ensure metrics to achieve high-
impact results.
Pat Mears Director [email protected] Siri Raasch Associate [email protected]
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Florida Hospital Celebration Health Celebration Health - Serving the residents of Central Florida, and patients from around the world, Florida Hospital Celebration Health is a 112-bed, state-of-the-art hospital that serves as a showcase of innovation and excellence in healthcare. Our reputation for delivering highly efficient, patient-focused and cost effective care allows us to achieve optimum health and wellness for patients with an emphasis on healing the whole person - mind, body and spirit. Florida Hospital Celebration Health is part of the Florida Hospital network, which is operated by the Seventh-day Adventist Church. Serving much of the Southeastern United States, the Caribbean and South America, the Adventist Health System operates 44 hospitals in 10 states, making it the largest protestant, not-for-profit healthcare systems in the country.
Nicholson Center for Surgical Advancement- Giving medical professionals worldwide hands-on and virtual experience with the latest tools, technologies, and treatments, the Florida Hospital Nicholson Center for Surgical Advancement (NCSA) is a state-of-the-art educational and training facility. One of the finest medical education centers of its kind, NCSA has trained more than 23,000 clinical learners (primarily physicians) since it was first established in 2001. Visitors to our campus in Central Florida or those participating in virtual training sessions, have the opportunity to master leading-edge minimally invasive and robotic surgical skills; these skills help greatly improve patient outcomes and increase the quality of care in medical practice.
Keith Kim, MD Medical Doctor [email protected] Vickie White AVP Strategy & Innovation [email protected] Nicholas Archer Administrative Director Strategy & Market Development [email protected] Inter-American Development Bank The Inter-American Development Bank supports efforts by Latin America and the Caribbean countries to reduce poverty and inequality. We aim to bring about development in a sustainable, climate-friendly way. Established in 1959, we are the largest source of development financing for Latin America and the Caribbean, with a strong commitment to achieve measurable results, increased integrity, transparency and accountability. We have an evolving reform agenda that seeks to increase our development impact in the region. While we are a regular bank in many ways, we are also unique in some key respects. Besides loans, we also provide grants, technical assistance and do research. Our shareholders are 48 member countries, including 26 Latin American and Caribbean borrowing members, who have a majority ownership of the IDB. The IDB supports private sector investment in the health sector through the Structured and Corporate Finance Department. Peter Stevenson Principal Investment Officer [email protected]
Sumiyo Shinomiya Associate Investment Officer [email protected]
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Joint Commission International Joint Commission International is the global resource for health services quality and safety improvement through accreditation, education and technical assistance. Gary Filerman. Ph.D. Advisor [email protected]
Medtronic Inc. Medtronic founded just after World War II in Minneapolis where headquarters are currently located. Involved in Cardiology, but the past 10 years has gone through an intense acquisitive phase, giving Medtronic the most highly diversified scale and extent of business in the meical technology industry. Officially, the world's largest purely medical technology company, at nearly $17 billion in sales revenue as of April 2011, with commercial activities in over 120 countries. Medtronic is classified as “Fortune 200” company (#160 in 2010). On June 1, 2010, Medtronic, on Barron’s 500 List from position 195 in 2009 to Nr 6 in 2010. Education plays a key role at Medtronic, with constant interaction with medical practitioners worldwide to educate them about innovations and use of medical technology.
Trevor Gunn Sr. Director, International Relations [email protected] Justin Koester Consultant, International Relations [email protected]
MenaCare Healthcare Development & Investment Company. specializing in investing , planning and setting up new healthcare facilities around the world. William Kaafarani Managing Director [email protected]
Nueterra International Nueterra International will leverage the experience of Nueterra Healthcare and its U.S. partners to bring innovative health care delivery models to the Middle East and other parts of the world, with the goal of improving the quality of health care services to people everywhere.
Kevin Standefer CFO [email protected]
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Pharmaceutical Security Institute (PSI) The Pharmaceutical Security Institute is a not-for-profit, membership organization dedicated to:
Protecting the Public Health.
Sharing Information on the Counterfeiting of Pharmaceuticals
Initiating Enforcement Actions through the Appropriate Authorities
Sebastian Mollo di Massa Intelligence Director [email protected]
PHM International, Inc Informing. Connecting. Advising. PHM International is independently positioned to provide information, networking opportunities, and independent advisory services to companies in the healthcare sector and the world’s emerging markets. The monthly PHM Emerging Markets Healthcare Monitor is a professional publication devoted exclusively to healthcare developments and transactions in emerging and frontier markets. The target audience includes institutional investors, private equity firms, international banks, and health sector executives. GHAN, the Global Health Access® Network is a professional online network connecting hospital executives in the world’s emerging markets.PHM International also provides advisory services to corporate boards and senior executives in the global healthcare sector.PHM Macedonia, LLC is a licensee of PHM International.
Hank Kearney President [email protected]
Pricewaterhouse Cooper PwC focuses on audit and assurance, tax and advisory services. Additionally, in the US, PwC concentrates on 16 key industries and provides targeted services that include — but are not limited to — human resources, deals, forensics, and consulting services. We help resolve complex issues and identify opportunities.
Carolina Galvao Global Healthcare, PPPs [email protected] Rana Mehta Executive Director [email protected] Cliff Bleustein Director / Health Industries Advisory [email protected]
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Results for Development Gina Lagomarsino Managing Director [email protected]
Sproxil Sproxil provides world-class brand protection for emerging markets through software and services that work anywhere there are mobile phones. Simple, easy to use and with no consumer capital investment, Sproxil offers a comprehensive anti-counterfeiting strategy for cash-based societies. Delivering automatic protection, simple labels and robust back-end analytics with its Mobile Product Authentication™ (MPA™) solution, Sproxil enables consumers to text message an item-unique code for a rapid response that confirms a brand’s genuineness. Our patented solution also helps companies connect directly to their consumers through customized text message responses – such as disease management tips – and ads that specifically target those demographics with known buying behaviors. Alden Zecha CFO & Strategist [email protected]
Star Care Health Network Mission is to deliver quality, family life to middle and low income families with meaningful, affordable and quality care focused on chronic diseases including diabetes & hypertension. Drivers of this strategy include clinical protocols integrated into cutting edge technology to turnaround existing 50 bed (average) hospitals with ownership and lease model. Deliver local healthcare that is affordable, quality driven and outcome focused with physician and employee ESOP and institutional partnerships.
Ravi Shakamuri Chief Executive Officer [email protected]
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