Company Summer Project

04/10/2023Niraj Dubey 1

Company Summer Project2008-10

Niraj kumar dubeyDual C

Roll No:08409


@

Formulasys Inc.Head Office-A-201 Koregaon Liberty Phase II ,PUNEGroup HeadOffice- Cupertino ,California ,95014, USA. Tel: +1-408-715-1600. Fax +1-408-580-0920.


1.“ Market Research on impact of recession on Indian IT professionls working in USA”

2. “Data collection of 300 Indian IT professionals on CRM software for recruitement process ”

Project Report Title

04/10/2023 4Niraj Dubey


Headquartered in Pune, Formulasys India is a Group Company of US based Formulasys Inc - one of the fastest growing companies in the Silicon Valley.

Formulasys India designs, develops and implements eBusiness Solutions, Internet Infrastructure products, and co-owned content and commerce websites for specific niche verticals.


Customers range from enterprise Global 1000 companies to emerging Internet companies the world over. We have developed numerous software, eBusiness Solutions and products for our customers. Our overseas focus is on North America, Japan and Europe.

Company thrive on building new-economy solutions and products by intelligent application of current and emerging technologies. Solutions and products marked by velocity, quality and reliability.


Internet Professional Services Internet Content & eCommerce eBusiness Solutions: Projects Offshore Projects

Company provides:


SAP ABAP Technical Business Intelligence COGNOS Extended BI Informatica ORACLE'S Hyperion SAP BusinessObjects

Software and Solutions:


To generate a list of IT professionals working onsite in USA.

To know the impact of recession on job recruitment.

To update the database with collecting information about rate expectations, industry-type of last project done and current location of consultants.

To analyze the function-wise positions of SAP consultants

To analyze the function-wise rate variations of SAP consultants

Objectives


To update the database of onsite SAP and BI professionals working in USA on CRM software.

To understand the functions of CRM software

Identifying key factors related to SAP and BI consultants for bidding

To understand the software preferences of the client organizations for Business Intelligence purpose.


The project will help the Middle men organization in creating the database of the Indian IT professionals working on SAP in USA.

It will help the organization to formulate proper project duration while bidding.

It will help the middlemen organization in assessing the current rates of the IT professionals working on SAP in the USA.

This project will help the organization in understanding the function-wise rates of Indian IT professionals working onsite.

Scope


The project will assist the company while bidding for new projects of SAP.

The project will help assess which technology is in demand currently in BI.

The project will help in submitting right consultants to clients to win the bid.

The project will assist the organization in delivering better services within time.


Sampling Design: The research was conducted on a sample size of 171

Indian IT professionals working on SAP and 158 Indian IT professionals working onsite on BI in USA .

The universe for this study was all the Indian IT professionals working in USA on all the SAP and BI softwares.

The professionals were selected in the order they themselves approached or their resumes were sent to Formulasys Inc, on a first come first serve basis.

A sample of 171 was selected in order to avoid any sampling errors for an actual sample size of 160 professionals.

Research Methodology


◦ Sources and methods of data collection:

Primary data: Data for analysis was collected by telephonic

conversation with these consultants using a structured questionnaire.

Secondary data: Secondary data for understanding the subject

and arriving at a problem statement was collected from internet, books and magazines.


◦ Methods of analysis and statistical techniques:

Initially a factor analysis was conducted in order to arrive at the key factors for the further data collection and analysis.

The data hence collected was analyzed using bar graphs and pie charts.


◦ Scheme of study: The study was conducted in three steps;

A factor analysis to generate key factors. A data analysis based on these key factors. A conclusion was drawn based on these findings.


◦ Limitations of study: The study faces a major limitation of a small

sample size. The authenticity of the engineers is a problem. There were communication barriers due

problem in phone lines as the survey was conducted on a telephone.

The project is related with the Indian IT professionals only and ignores US citizens in the survey.


Target Customers:USA


USA: 4 geographical regions

Pacificregion Western

mountains Central region

Eastern region


Pacific Region:Indian Timing +30 minutes Weastern Mountains: Region:Indian Timing

+60 minutes Central Region:Indian Timing +90 minutes Eastern Region:Indian Timing +120 minutes

USA Timings:


Initially a Factor analysis was conducted on a sample of 20 IT professionals to generate the key factors to compile the questionnaire.

This was done in order to understand the most important factors to be kept in mind by the middle men organization while bidding for the projects.

First 20 IT consultants were asked if the following factors affect the process of assigning a project to a middlemen organization:

Data Analysis


1. The per hour rate of the consultant.2. The duration of the project.3. The educational qualification of the IT consultant.4. The visa status of the IT professionals.5. The total work experience of the consultants.6. The work experience of the consultants outside

India.7. Sector the consultant has worked for previously. 8. Consultants to be working onsite instead of

offshore.9. The location preferences of the IT consultants.10. The gender of the consultant.11. The size of the team working on the project.12. The profile of the candidate

the key factors


To understand their agreement, Likert scale (5= Strongly Agree, 1= Strongly Disagree ) was used. The results were as under:


Initial Extractionperhourrate

1.000 .731

duration1.000 .548

workex1.000 .736

sector1.000 .622

workingonsite1.000 .455

location1.000 .703

teamsize1.000 .185

profile1.000 .821

After factor analysis:The output is:-

After factor analysis:The output is:- CommunalitiesExtraction Method: Principal Component Analysis

Communalities


Component Initial Eigenvalues Extraction Sums of Squared Loadings Rotation Sums of Squared Loadings

Total % of VarianceCumulative % Total % of Variance

Cumulative % Total

% of Variance

Cumulative %

1

2.022 25.280 25.280 2.022 25.280 25.280 1.736 21.700 21.700

2

1.548 19.348 44.627 1.548 19.348 44.627 1.602 20.030 41.730

3

1.230 15.376 60.003 1.230 15.376 60.003 1.462 18.273 60.003

4.989 12.362 72.365

5.823 10.289 82.654

6.665 8.319 90.972

7.525 6.567 97.539

8.197 2.461 100.000

Total Variance Explained

Total Variance Explained


The Eigen value of rotated factor should be greater than ‘ 1’.Three factors were selected.

1. The per hour rate of the consultants. 2. The duration of the project. 3. The total work experience of the

consultants.


Numbers Percentage

Male(SAP)(BI)

148123

86.5577.00

Female(SAP)(BI)

2335

13.4533.00

Total(SAP)(BI)

171158

100

Number of Male and Female consultants working in USA


60%

33%

7%

GraduatesPost-graduatesDoctorates

Sap consultants:educational qualification , zone-wise, visa status, work experience

33%

19%

8%

40% East zoneCentral zoneMountain zonePacific zone

64%

25%

11%

H1B/H2BL1Green Card

45.61 %

33.33%

21.16%

4-6 years6-8 years8-10 years


SAP Functional

SAP Technical

SAP Administrator

0 10 20 30 40 50 60 70 80 90

function-wise , specialization, rate per hour

PP CRM FICO SCM QM SD MM02468

101214161820

SAP Functional SAP Technical SAP Administration0

102030405060708090

$ 80+$ 60-80$ 40-60


industry-wise breakup

14.04%

25.15%

18.71,%

18.12%

9.94,%

7.6%

6.44,%

Higher Education & ResearchBanking & InsuranceHealthcareManufacturingRetailTelecommunicationsTravel & Logistics


Function-wise , Duration on bench

Functional Technical Administration0

10

20

30

40

50

60

70

80

90

RolloutUpgradeSupportImplementation

0-2 months 2-4 months 4-6 months 6-8 months0

10

20

30

40

50

60

70


Male

Female

0 20 40 60 80 100 120 140

123

35

Number of consultants

BI CONSULTANTS: Male-Female ratio , educational qualification , Visa Status , work experience

82%

16% 1%

GraduatePost graduateDoctoral

78%

4%

18%

H1B/H3/H2BL1GC

3% 13%

45%

39%

1 - 3 yrs.3 - 5 yrs.5 - 8 yrs.8 yrs above


consultants on bench , working on

44%

34%

19%1%1%

CognosInformaticaHyperionTeradataCrystal Reports

42%

37%

17%5%

1-4 mths4-8 mths8-12 mths12 and above mths


45-55$/hr 56-65$/hr 66$ and above

010203040506070

47

58

21 No. of consultants

Rate offered, consultants who are not available, their last project, location preferences

9%

66%

25%

1-4 mths4-8 mths8-12 mths12and above mths

15%

11%

20%

54%

EasternCentralMountainPacificAnywhere

12%9%

36%

13%

29%

Health CareHospitalityBanking and InsuaranceTelecommunicationManufacturing


1. technical consultants with updated knowledge came into more demand.

2. being on bench for a few months, most of the consultants were ready to work for rates between $40-60 per hour.

3. maximum number of consultants had been on bench for 2 to 6 months.

4. most of the consultants were willing to relocate anywhere in USA.

5. some of the consultants who are still on projects have applied for a new project.

Conclusion


6. Most of the IT consultants currently working onBI in USA are males

7. The researcher found that the clients preferred graduates over masters or doctoral candidates; this also could be due to the rate asked by these consultants.

8. The industry in which last project done is important while submitting consultant to the client as the client organization looks for the consultants who have specific industry experience.


Update the database with consultant’s information that is important while bidding.

The company can bid more projects that need more technical consultants as there is vast availability of technical consultants.

The company should bid more up gradation projects as most of the ABAP consultants are having last project on up gradation.

As most of the consultants are having last project done in Banking & Insurance, Healthcare and Manufacturing industry, the company should bid more projects in these industries.

The company must accept maximum projects on cognos software as it has maximum demand from the clients.

Suggestions and Recommendations


It is recommended that the company can bid low for those projects that need technical consultants as most of the technical consultants are ready to work at low rates due to recession.

It can be suggested that the company must bid for the projects giving lower rate per hour for the consultants as maximum of the professionals are ready to work at lower rates. This will help the company to generate business during the downturn of the economy.

The researcher can suggest the company to keep the project duration lower as the client companies are not willing to spend more time in implementing the software hence increasing their cost.


The company should not bid those projects that need more number of Administrators because there are only a few administrators available.

The company should bid projects that include implementation of financial accounting and control as there are more FICO consultants available in market.

The company must bid on most of the projects irrespective of the location as the consultants are willing to relocate anywhere in USA.


Free CRM is a web based software solution for customer relationship management and sales force automation .Free CRM is great for contact and lead tracking, sales and contact management, salespipeline management and forecasting, customer service and business management

Data Entry on Free CRM Software:

http://www.freecrm.com/overview/overview.html


Free CRM software and sales team automation tools speed sales and customer service with real-world features that make your jobs easier. With integrated email campaigns, call automation and tracking and group calendaring,

The overall benefits of CRM software include extending the company's value across the firm through data integration, increasing customer retention and loyalty, and responding effectively to competition in the marketplace.

Benefits of CRM Software:-


The Data Entry of all the 300 IT consultants was done in Free CRM Software.

This includes: 1.Personal Details 2.Company Details 3.Contact details 4.Document Details 5.Call,Email,SMS Details


1. How to plan for the marketing research process.

2. How to make market research design. 3. How to do sampling. 4. What are different methods of data

collection and its analysis? 5. What are different measurement

approaches?

Learning from the Project:-


6. How to do global marketing research and what are its changing trends.

7. How to do data entry in CRM Software. 8. How to use CRM Software in organization. 9. Understanding the limitations of market

research. 10. Understanding IT Industry and work

culture of corporate world.


THANK YOU

Date post:	13-Jan-2015
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