COMPANY VISION STATEMENT - jkt.kpkt.gov.myjkt.kpkt.gov.my/jkt/resources/PDF/Persidangan_2015/seminar...

OVERVIEW

COMPANY VISION STATEMENT

2

Interchanges : 104 numbers

Building Toll Plaza : 89 Locations

BuildingRest & Service Area : 24 Locations

Building Layby at Mainline : 45 Locations

BuildingOverhead Bridge Restaurant : 4 Locations

Building Layby at Toll Plaza : 81 Locations

TOTAL : 154 RSA/LB

OVERVIEW

PLUS BERHAD – ASSET MANAGEMENT

3

Drainage : 4991 Culverts Slope : 6756 nos

Structure : 2 Tunnels

Pavement : 4674 Lane Km Structure : 459 Bridges

OVERVIEW

PLUS BERHAD – ASSET MANAGEMENT

4

BENEFIT :

GRADING SYSTEM

TOILET MAINTENANCE

GRADING SYSTEM

OVERVIEW OF

PLUS BERHAD

SEMINAR HARI TANDAS SEDUNIA

PERINGKAT KEBANGSAAN

http://www.google.com.my/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&uact=8&ved=0CAcQjRw&url=http://www.dreamstime.com/illustration/agenda.html&ei=PvIjVanZC4aVuASXxIDoCw&psig=AFQjCNFlWOFsxNIRSbnc6LZxqHulJ24Uhg&ust=1428505500968596


METHODOLOGY

OBJECTIVE

S

SET

STANDARD

QUALITY TOILET

Toilet Maintenance Grading System

METHODOLOGY

OBJECTIVE

S

SET

STANDARD

TOILET MAINTENANCE GRADING SYSTEM

OBJECTIVES

MAIN

OBJECTIVE

S


OBJECTIVES

METHODOLOGY

OBJECTIVE

S

SET

STANDARD


METHODOLOGY

Step

01

Stage

03

Step

02

Step

04

Step

05


METHODOLOGY

METHODOLOGY

OBJECTIVE

S

SET

STANDARD

QUALITY TOILET

Toilet Maintenance Grading System

METHODOLOGY

OBJECTIVE

S

SET

STANDARD


OBJECTIVES

MAIN

OBJECTIVE

S


OBJECTIVES

METHODOLOGY

OBJECTIVE

S

SET

STANDARD


METHODOLOGY

Step

01

Stage

03

Step

02

Step

04

Step

05


METHODOLOGY

Step

01

Stage

03

Step

02

Step

04

Step

05


METHODOLOGY

17

Group A Group B Group C

Constructed or Upgraded in year

between

Year 2009 to 2015.

(Within 7 years)

Constructed or Upgraded in year

between

Year 2002 to 2008.

(Within 7 years)

Constructed or No

Upgrading since

Year 2001.

(more than 14 years)

Step

01 TOILET MAINTENANCE GRADING SYSTEM

METHODOLOGY : GROUPING

Methodology Grouping.pptx

Methodology Grouping.pptx

Step

01

Stage

03

Step

02

Step

04

Step

05


METHODOLOGY

DRY AREA :

ENTRANCE

SEMI-DRY AREA :

HAND WASH AREA

GENERAL FIXTURES :

TISSUE HOUSING / SOAP DISPENSER/ FAN / CEILING

/ STORAGE/ ETC

WATER STORAGE

TANK

SEWERAGE TREATMENT

PLANT

DRY AREA

INDOOR LANDSCAPE

COURTYARD

Step

02

WET AREA :

TOILET CUBICLES

URINALS

SHOWER ROOM


METHODOLOGY : AUDITED ELEMENT

20

WET

AREA

DRY AREA

SEMI- DRY

AREA

WET

AREA

WET

AREA

DRY AREADRY AREA

Step


METHODOLOGY : AUDITED ELEMENT

Step

01

Stage

03

Step

02

Step

04

Step

05


METHODOLOGY

22

Step

03

CLEANLINESS DEFECTS

RATING SYSTEM WEITAGE

ODORLESS 1*

DRYNESS 1

DIRTY – FREE 1

DUST – FREE 1

SHINESS 1

RATING SYSTEM WEITAGE

FUNCTIONALITY * 1*

FAULTY 1

TEXTURE/OUTLOOK 1

TIDINESS (5S CONCEPT) 1

UNIFORMITY /STANDARD 1

5 5


METHODOLOGY : DESIRED SERVICE LEVEL

Methodology Desired Service Level.pptx

Methodology Desired Service Level.pptx

Step

01

Stage

03

Step

02

Step

04

Step

05

Step

04TOILET MAINTENANCE GRADING SYSTEM

METHODOLOGY

24

• Non Compliance to Minimum Standard requirement0

• Significantly Below Minimum Standardrequirement1

• Below Minimum Standard requirement2

• Meets Minimum Standard requirement3

• Exceeds Minimum Standard requirement4

• Significantly Exceeds Minimum Standardrequirement

5

Step

04


METHODOLOGY : SITE ASSESSMENT

Methodology Site Assessment.pptx

Methodology Site Assessment.pptx

25

Step


METHODOLOGY : SITE ASSESSMENT

Step

01

Stage

03

Step

02

Step

04

Step

05


METHODOLOGY

Step

05

27

GROUPOverall (%)

Average ScoreStar Rating

A,B,C 91-100 5 stars

A,B,C 81-90 4 stars

A,B,C 71-80 3 stars

A,B,C 61-70 2 stars

A,B,C 51-60 1 star

A,B,C <51 No star

Step


METHODOLOGY : SCORECARD STAR RATING

28

Layby

CategoryBest In Group

Overall Average

Score (%)Star Rating

Group A(4 Locations)

Sg. Bakap (SB)

Taiping (NB)91

96

Group B(3 Locations)

Bukit Gantang (NB) 83

Group C(6 Locations)

Tikam Batu (SB)

Alor Pongsu (NB)

94

91

Ste

04

“Best In Group”

Location That

Achieved Highest

Star Rating

The “Best In Group”

Location That

Achieved Highest

Score Rating

Step


METHODOLOGY : SCORECARD STAR RATING

http://www.google.com.my/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&uact=8&ved=0CAcQjRw&url=http://www.delawareemploymentlawblog.com/hiring/independent-contractors/&ei=F_EjVfrUFMOIuASCu4CwCQ&psig=AFQjCNEOe2S6k5DjLY7yxtrzGSqUkMtubA&ust=1428505186087899


METHODOLOGY

OBJECTIVE

S

SET

STANDARD


SET STANDARD : BENCHMARK







31


BENCHMARK : TOILET ENTRANCE

32


BENCHMARK : HAND WASH AREA

33


BENCHMARK : HAND WASH AREA

34


BENCHMARK : NAPPY CHANGE ROOM

35


BENCHMARK : PASSAGEWAY & CUBICLES

36


BENCHMARK : SHOWER ROOM & BENCH


BENCHMARK : DISABLED FACILITIES





39


BENCHMARK : LANDSCAPE INDOOR COURTYARD





41


BENCHMARK : WATER STORAGE TANK





43


BENCHMARK : SEWERAGE TREATMENT PLANT





45


BENCHMARK : CHEMICAL STORAGE MANAGEMENT

46

BENEFIT :

GRADING SYSTEM

TOILET MAINTENANCE

GRADING SYSTEM

OVERVIEW OF

PLUS BERHAD

SEMINAR HARI TANDAS SEDUNIA

PERINGKAT KEBANGSAAN



47

5

6

2

31

4

BENEFIT

STAR RATING SYSTEM

RR expenditure_AOP 2016.pptx

Customer's Feedback.pptx

Customer's Feedback.pptx

48

49

2004 Pertubuhan Arkitek Malaysia (PAM)

Honorary Mention for Public & Civic Building : Layby Senawang, N/Sembilan : Layby Kg.Bemban, Melaka

: Layby Pedas-Linggi, N/Sembilan : Layby Tangkak, Johor

2005 Malaysian Highway Authority Award

Best Highway Concessionaire : RSA and Layby Management

2006 Quality Restroom Association Malaysia (QRAM) :Under Ministry of Housing and Local Government Award

Best Toilet Design : Tapah RSA South Bound, Perak

2007 Malaysian Highway Authority Award

Best Highway Concessionaire : Customer Satisfaction Level

2008 Ministry of Housing and Local Government Award : Quality Toilet Award

• Gold Award : Tapah RSA South Bound, Perak

• Silver Award : Dengkil RSA North Bound, Selangor

• Bronze Award : Tapah RSA North Bound, Perak

2009 Perak Tourism Association

Premier Award : Sg Perak RSA North Bound, Perak

: Sg Perak RSA South Bound, Perak

2010 Ministry of Housing and Local Government Award

Gold Award Anugerah Tandas Bersih : Tapah RSA South Bound, Perak

2014 Ministry of Housing and Local Government Award : Quality Toilet Award

• Gold Award – Simpang Pulai Layby South Bound, Perak

• Silver Award – Pagoh RSA North Bound, Johor

• Bronze Award – Ladang Bikam Layby South Bound, Perak

50

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COMPANY VISION STATEMENT - jkt.kpkt.gov.myjkt.kpkt.gov.my/jkt/resources/PDF/Persidangan_2015/seminar...

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