+ All Categories
Home > Documents > Compassion Satisfaction and Compassion...

Compassion Satisfaction and Compassion...

Date post: 03-May-2018
Category:
Upload: vokhuong
View: 278 times
Download: 1 times
Share this document with a friend
24
© Beth Hudnall Stamm, 2009. www.ProQOL.org For more information see www.proqol.org Compassion Satisfaction and Compassion Fatigue Or What the $%#& was I thinking Marynne Aaronson
Transcript
Page 1: Compassion Satisfaction and Compassion Fatiguecentervideo.forest.usf.edu/qpi/nevada/compfatigue/1_Compassion...Compassion Satisfaction and Compassion Fatigue Or What the $%#& was I

© Beth Hudnall Stamm, 2009. www.ProQOL.org For more information see www.proqol.org

Compassion Satisfaction and Compassion Fatigue

Or What the $%#& was I thinking Marynne Aaronson

Page 2: Compassion Satisfaction and Compassion Fatiguecentervideo.forest.usf.edu/qpi/nevada/compfatigue/1_Compassion...Compassion Satisfaction and Compassion Fatigue Or What the $%#& was I

© Beth Hudnall Stamm, 2009. www.ProQOL.org © Beth Hudnall Stamm, 2009. www.ProQOL.org

Vocabulary

• Compassion Satisfaction – Positive aspects of working as a helper

• Compassion Fatigue – Negative aspects of working as a helper

• Burnout – Inefficacy and feeling overwhelmed

• Work-related traumatic stress – Primary traumatic stress direct target of event – Secondary traumatic exposure to event due to a

relationship with the primary person

Page 3: Compassion Satisfaction and Compassion Fatiguecentervideo.forest.usf.edu/qpi/nevada/compfatigue/1_Compassion...Compassion Satisfaction and Compassion Fatigue Or What the $%#& was I

© Beth Hudnall Stamm, 2009. www.ProQOL.org

Professional Quality of Life

Compassion Satisfaction • The positive aspects

of helping • “The good stuff”

Compassion Fatigue • The negative aspects of

helping • “The bad stuff’

Page 4: Compassion Satisfaction and Compassion Fatiguecentervideo.forest.usf.edu/qpi/nevada/compfatigue/1_Compassion...Compassion Satisfaction and Compassion Fatigue Or What the $%#& was I

© Beth Hudnall Stamm, 2009. www.ProQOL.org

CS-CF Model

Professional Quality of Life

Compassion Satisfaction

Compassion Fatigue

Burnout Secondary Trauma

Page 5: Compassion Satisfaction and Compassion Fatiguecentervideo.forest.usf.edu/qpi/nevada/compfatigue/1_Compassion...Compassion Satisfaction and Compassion Fatigue Or What the $%#& was I

© Beth Hudnall Stamm, 2009. www.ProQOL.org © Beth Hudnall Stamm, 2009. www.ProQOL.org

Compassion Satisfaction

• The positive aspects of helping – Pleasure and satisfaction derived from working in

helping, care giving systems • May e related to

– Providing care – To the system – Work with colleagues – Beliefs about self – Altruism

Page 6: Compassion Satisfaction and Compassion Fatiguecentervideo.forest.usf.edu/qpi/nevada/compfatigue/1_Compassion...Compassion Satisfaction and Compassion Fatigue Or What the $%#& was I

© Beth Hudnall Stamm, 2009. www.ProQOL.org © Beth Hudnall Stamm, 2009. www.ProQOL.org

Compassion Fatigue

• The negative aspects of helping • The negative aspects of working in helping

systems may be related to – Providing care – To the system – Work with colleagues – Beliefs about self

• Burnout • Work-related trauma

Page 7: Compassion Satisfaction and Compassion Fatiguecentervideo.forest.usf.edu/qpi/nevada/compfatigue/1_Compassion...Compassion Satisfaction and Compassion Fatigue Or What the $%#& was I

© Beth Hudnall Stamm, 2009. www.ProQOL.org © Beth Hudnall Stamm, 2009. www.ProQOL.org

Burnout and STS: Co Travelers

• Burnout – Work-related hopelessness and feelings of

inefficacy • STS

– Work-related secondary exposure to extremely or traumatically stressful events

• Both share negative affect – Burnout is about being worn out – STS is about being afraid

© Beth Hudnall Stamm, 2009. Professional Quality of Life Scale (ProQOL). www.proqol.org. This test may be freely copied as long as (a) author is credited, (b) no changes are made without author authorization, and (c) it is not sold.

Page 8: Compassion Satisfaction and Compassion Fatiguecentervideo.forest.usf.edu/qpi/nevada/compfatigue/1_Compassion...Compassion Satisfaction and Compassion Fatigue Or What the $%#& was I

© Beth Hudnall Stamm, 2009. www.ProQOL.org © Beth Hudnall Stamm, 2009. www.ProQOL.org

Relationships Are Complex

• Multiple spheres – Work environment – “People helped” environment – Personal environment

• Positive (CS) & negative (CF) • Altruism CS can override CF • Compassion Fatigue two parts

– Worn out (BO) common – Frightened, traumatized (STS) rarer but powerful

Page 9: Compassion Satisfaction and Compassion Fatiguecentervideo.forest.usf.edu/qpi/nevada/compfatigue/1_Compassion...Compassion Satisfaction and Compassion Fatigue Or What the $%#& was I

© Beth Hudnall Stamm, 2009. www.ProQOL.org

Complex Relationships

Professional Quality of Life

Compassion Fatigue

Compassion Satisfaction (ProQOL CS)

Work Environment

Client Environment

Personal Environment

Traumatized by work

Secondary Exposure

(ProQOL STS)

Primary Exposure

Frustration Anger

Exhaustion Depressed by Work

Environment (ProQOL Burnout)

Page 10: Compassion Satisfaction and Compassion Fatiguecentervideo.forest.usf.edu/qpi/nevada/compfatigue/1_Compassion...Compassion Satisfaction and Compassion Fatigue Or What the $%#& was I

© Beth Hudnall Stamm, 2009. www.ProQOL.org © Beth Hudnall Stamm, 2009. www.ProQOL.org

People Bring Themselves

• Suicide Prevention workers include people with all types of education, training and income

• Some workers bring with them histories of difficult lives that may include trauma

• Some people have difficult family, economic, or other personal situations

Page 11: Compassion Satisfaction and Compassion Fatiguecentervideo.forest.usf.edu/qpi/nevada/compfatigue/1_Compassion...Compassion Satisfaction and Compassion Fatigue Or What the $%#& was I

© Beth Hudnall Stamm, 2009. www.ProQOL.org © Beth Hudnall Stamm, 2009. www.ProQOL.org

People Bring Themselves

• People bring a past and a present to anything they do – Their schemas and beliefs – Their stigma beliefs – Their social support systems

• Positive support • Negative support

– Their history of trauma and illness – Their families and close others – Their economic situation

Page 12: Compassion Satisfaction and Compassion Fatiguecentervideo.forest.usf.edu/qpi/nevada/compfatigue/1_Compassion...Compassion Satisfaction and Compassion Fatigue Or What the $%#& was I

© Beth Hudnall Stamm, 2009. www.ProQOL.org © Beth Hudnall Stamm, 2009. www.ProQOL.org

Interpreting Scores

• Scores on individual scales tell us about a person’s responses on each of the constructs

• Viewing the combination of scores helps us “paint a picture” of what the person is telling us

• Can be used to track an individual’s CS and CF

Page 13: Compassion Satisfaction and Compassion Fatiguecentervideo.forest.usf.edu/qpi/nevada/compfatigue/1_Compassion...Compassion Satisfaction and Compassion Fatigue Or What the $%#& was I

© Beth Hudnall Stamm, 2009. www.ProQOL.org © Beth Hudnall Stamm, 2009. www.ProQOL.org

Little Switch

Page 14: Compassion Satisfaction and Compassion Fatiguecentervideo.forest.usf.edu/qpi/nevada/compfatigue/1_Compassion...Compassion Satisfaction and Compassion Fatigue Or What the $%#& was I

© Beth Hudnall Stamm, 2009. www.ProQOL.org © Beth Hudnall Stamm, 2009. www.ProQOL.org

What is Resilience

• Resilience is the process of adapting well in the face of adversity, trauma, threats or significant stress.

It is ordinary, not extraordinary Does not mean that you do not experience emotional distress Developing resilience is likely to involve considerable emotional distress

Page 15: Compassion Satisfaction and Compassion Fatiguecentervideo.forest.usf.edu/qpi/nevada/compfatigue/1_Compassion...Compassion Satisfaction and Compassion Fatigue Or What the $%#& was I

© Beth Hudnall Stamm, 2009. www.ProQOL.org © Beth Hudnall Stamm, 2009. www.ProQOL.org

What is Resilience

Resilience is not something you do or do not have.

It involves behaviors, thoughts and actions that can be learned and developed by anyone.

(APA Help Center)

Page 16: Compassion Satisfaction and Compassion Fatiguecentervideo.forest.usf.edu/qpi/nevada/compfatigue/1_Compassion...Compassion Satisfaction and Compassion Fatigue Or What the $%#& was I

© Beth Hudnall Stamm, 2009. www.ProQOL.org © Beth Hudnall Stamm, 2009. www.ProQOL.org

Characteristics of Resilient People

• Understand that set backs are a part of life • Have an internal locus of control • Strong problem solving skills • Strong social connections • See themselves as survivors not victim • Able to ask for help

Page 17: Compassion Satisfaction and Compassion Fatiguecentervideo.forest.usf.edu/qpi/nevada/compfatigue/1_Compassion...Compassion Satisfaction and Compassion Fatigue Or What the $%#& was I

© Beth Hudnall Stamm, 2009. www.ProQOL.org © Beth Hudnall Stamm, 2009. www.ProQOL.org

Factors in Resilience

• A combination of factors contributes to resilience. Many studies show that the primary factor in resilience is having caring and supportive relationships within and outside the family. Relationships that create love and trust, provide role models and offer encouragement and reassurance help bolster a person's resilience.

Page 18: Compassion Satisfaction and Compassion Fatiguecentervideo.forest.usf.edu/qpi/nevada/compfatigue/1_Compassion...Compassion Satisfaction and Compassion Fatigue Or What the $%#& was I

© Beth Hudnall Stamm, 2009. www.ProQOL.org © Beth Hudnall Stamm, 2009. www.ProQOL.org

Several additional factors are

• The capacity to make realistic plans and take steps to carry them out.

• A positive view of yourself and confidence in your strengths and abilities.

• Skills in communication and problem solving. • The capacity to manage strong feelings and impulses. • All of these are factors that people can develop in

themselves.

Page 19: Compassion Satisfaction and Compassion Fatiguecentervideo.forest.usf.edu/qpi/nevada/compfatigue/1_Compassion...Compassion Satisfaction and Compassion Fatigue Or What the $%#& was I

© Beth Hudnall Stamm, 2009. www.ProQOL.org © Beth Hudnall Stamm, 2009. www.ProQOL.org

Strategies

• Make Connections • Avoid seeing crises as insurmountable

problems • Accept that change is a part of living • Move toward your goals • Take Decisive action • Look for opportunities for Self Discovery

Page 20: Compassion Satisfaction and Compassion Fatiguecentervideo.forest.usf.edu/qpi/nevada/compfatigue/1_Compassion...Compassion Satisfaction and Compassion Fatigue Or What the $%#& was I

© Beth Hudnall Stamm, 2009. www.ProQOL.org © Beth Hudnall Stamm, 2009. www.ProQOL.org

Strategies

• Build positive beliefs about yourself and abilities

• Keep things in perspective • Maintain a hopeful outlook • Take care of yourself • Make everyday meaningful • Learn from experience • Find a sense of purpose in your life

Page 21: Compassion Satisfaction and Compassion Fatiguecentervideo.forest.usf.edu/qpi/nevada/compfatigue/1_Compassion...Compassion Satisfaction and Compassion Fatigue Or What the $%#& was I

© Beth Hudnall Stamm, 2009. www.ProQOL.org © Beth Hudnall Stamm, 2009. www.ProQOL.org

Staying Flexible

• Letting yourself experience strong emotions, and also realizing when you may need to avoid experiencing them at times in order to continue functioning.

• Stepping forward and taking action to deal with your problems and meet the demands of daily living, and also stepping back to rest and reenergize yourself.

• Spending time with loved ones to gain support and encouragement, and also nurturing yourself.

• Relying on others, and also relying on yourself.

Page 22: Compassion Satisfaction and Compassion Fatiguecentervideo.forest.usf.edu/qpi/nevada/compfatigue/1_Compassion...Compassion Satisfaction and Compassion Fatigue Or What the $%#& was I

© Beth Hudnall Stamm, 2009. www.ProQOL.org © Beth Hudnall Stamm, 2009. www.ProQOL.org

Resiliency Planning

• Individual, personally – The ProQOL can help you plan where to put your

energy to increase our resilience • Organizational planning

– Can help organizations find ways to maximize the positive aspects and reduce the negative aspects of helping

• Supportive Supervision – The ProQOL can be used as information for

discussions

Page 23: Compassion Satisfaction and Compassion Fatiguecentervideo.forest.usf.edu/qpi/nevada/compfatigue/1_Compassion...Compassion Satisfaction and Compassion Fatigue Or What the $%#& was I

© Beth Hudnall Stamm, 2009. www.ProQOL.org © Beth Hudnall Stamm, 2009. www.ProQOL.org

WWW.PROQOL.ORG For More Information:

Page 24: Compassion Satisfaction and Compassion Fatiguecentervideo.forest.usf.edu/qpi/nevada/compfatigue/1_Compassion...Compassion Satisfaction and Compassion Fatigue Or What the $%#& was I

© Beth Hudnall Stamm, 2009. www.ProQOL.org © Beth Hudnall Stamm, 2009. www.ProQOL.org


Recommended