Compelling Examples of UC as an Application Platform

Contextual Collaboration

Embed Presence & Click to Communicate• Communicator Automation API• UC AJAX SDK• UC Client API 1.0 SDK

Embed PIM Information• Exchange Web Services

Build Communications Client• UC Client API 1.0 SDK• UC AJAX SDK

Business ProcessCommunications

Send Alerts & Notifications • UC Managed API 1.0 SDK

Query Presence• UC AJAX SDK

Do Outbound Calls• Speech Server (2007) SDK

AnywhereInformation Access

Automated Agents (Bots)• UC Managed API 1.0 SDK

Speech Self Service• Speech Server (2007) SDK

Which API or SDK for what Functionality?

UC Enabled Design

*NDA content from Albert Kooiman’s UC205 presentation at TechReady 6

Automated Agents

Response Bot in Managed Code

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UC Enabled Clinical ApplicationsLeveraging existing investments to do more

Nortel UC plug-infor OCS

*Content is from Nortel, must be credited

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Personnel / Asset Tracking with Location TechnologySolution Overview

Application Domain

RFID / WiFiOCS 2007

Server2

1

3

5

6

4

Active Directory

WSS 3.0

MOC

Dual Mode Device or RFID tag

Dual Mode Device

*Content is from Nortel, must be credited

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Fixed Mobile Convergence / Virtual Worker Healthcare Processes Affected

• Provide mobile IM and presence capabilities for anywhere collaboration

• Increase emergency response effectiveness by locating the closest health care workers

• Track and analyze user patterns to improve care delivery

• Cost effective solution to provide home care workers, night staff, campus operations with enhanced security

*Content is from Nortel, must be credited

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Fixed Mobile Convergence / Virtual Worker Solution Overview

Supervisor

“Lone workers”

Microsoft Office Communicator Mobile (COMO)

GPS

Microsoft Office Communicator Client

Active Directory

Web Services

(Location, Presence, Click to Call)

Location Inputs

Presence Inputs

Database

PBX

LAN/WAN

*Content is from Nortel, must be credited

WAVE and Communicator• ActiveX control – WAVE Web Communicator is an ActiveX control that easily integrates

into Office Communicator 2005 and 2007• Single sign on – WAVE integrates with Active Directory and users are automatically

signed into a WAVE domain when Office Communicator is started• Alert notification - Channels can be configured to display a small popup window

whenever an alert is generated. • Land mobile radios – users can tune into radio channels thru WAVE• Instant Replay - The Audio Activity Graph displays a history of audio received on the

channel and is particularly useful in those instances where you have stepped away from your desk and audio is received in your absence.

• Voice ports – remote users can dial into WAVE channels from phones and participate on WAVE channels

• WAVE SDK – Developers can create customized WAVE plugins and automation for integration with Office Communicator

• Simple deployment – integration configurations with Office Communicator can be deployed via Active Directory Group Policy, System Management Server, or Windows logon scripts

• Agency interoperability – WAVE Domain Registrar enables agency to publish communication channels for other agencies to subscribe and participate on

*Content is from Twisted Pair, must be credited

WAVE and Office Communicator

Channel Volume

Channel Panning

Audio Device Selection

Push to Talk ButtonRadio power selection

Radio channel selection

Channel activity

Current person talking

Alert button

Audio alert selection

User nameUser status Hot key mapping Audio properties

Audio activity

Alert channel

Radio channel

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