Why Are They Important?

Why are competencies important?How do you show senior execs what’s been

accomplished?

In systems termsLearning is an expensive INPUTCompetency is the OUTPUT

Competency (mapped to organization goals) is a key measure of ROI in learning

 Systematic tracking of competency is an outcome based

way of showing the pay back you get from your investment in human capital?

Why are competencies important?Increasing regulation requires organizations to track

and have auditable records of critical competency acquisition for:

health and safety compliance ISO pharmaceutical industry food processing nuclear and financial industry registered professionals etc.

Many regulators require periodic recertification of critical competencies; can you track the need for recertification in any month?

Why are competencies important?Systematic use of competency-based structures and formal competency assessment processes will reduce subjective judgments of capability and enhance and encourage a wide spread “learning culture”.

LMS vs. CMS

LMS vs. CMSFor twenty years the

predominant focus of information technology applied in the learning environment has been Learning Management Systems (LMS). An LMS “automates the administration of learning events”

In 2010 you need more than an LMS.

LMS vs. CMSThe focus today is

assuring competence and monitoring investments in Human Capital. A Competency Management System (CMS) “automates processes that enhance and verify competence”.

What processes?Tracking attainmentTracking assessmentTracking need for

recertificationMonitoring and

mentoring developmentetc.

Tools for Tracking & Verification of Competency

Tools for Tracking & VerificationThere is a market-ready, proven, solution for

managing competency:

Demo of SkilSure® to follow.

Has your organization already made a serious investment and commitment to an LMS?

A well-designed CMS will handle transfer of appropriate data and work with legacy learning material already operating within an LMS!

What are the results from measuring monitoring and tracking competency?

Reduced learner drop out Faster completion of learning path Performance based assessment Improved consistency between

assessors Accurate auditable records of

competency Useful management reports Management of learning embedded in

operations Mentoring culture is established Better (auditable) records

A last word…Most Managers have already more on their plate than

they can reasonably get done in a productive day so they prioritize and they prioritize on the basis of…

“What gets measured (i.e. reported on to their boss) gets done.”

If you have a system to track, assess, and report on competence you will embed a “learning culture” within your organization.