Jim Link, Chief HR OfficerRandstad North America
Competencies Necessary for HR Professionals
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agenda
• From there to here
• State of the union
• Core HR competencies
• Best kept secrets
• Career pathing
• Professional development/tools and resources
• Q&A
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Jim LinkChief HR Officer, Randstad North America
www.randstadusa.com/workforce360
@JimLinkHR
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my story
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state of the union
The shape of organizations Hierarchical Networks
Sourcing talent Local Global
The possibilities of technology Limited influenceMany new possibilities created by technology, with big speed of change
Expectations of work You mainly work for the moneyPeople are looking for a sense of purpose in work
Can work be fun? A division between work and fun Work should be fun
The changing generations Baby Boomers and Gen X Gen Y and Gen Z
The connection between growth and the size of organizations
Growth of the business and growth of the organization are connected
You can grow while your organization stays small
Change and innovation processes Big transformation programsMany small experiments and incremental change
Source: HR Trend Institute
To…
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% all human resources job categories are projected to
grow between 2008 and 2018 -- much faster than
most occupations
Source: Bureau of Labor Statistics
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state of the union
Data-driven HR –predicative analytics
Engagement still top priority
HR delivers brand value
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HR is at the heart of organizations, connecting People AND Business
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CORE COMPETENCIES
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Think global
GettingPeople onYour Side
Core compentencies: building blocks to success
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think global
A culturally aware and knowledgeable
mindset is crucial to a successful HR
career
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be adaptable
A successful HR professional should be open-minded and accepting of change or opposing perspectives.
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perspective
Shifting your stance changes you.
You take the same set of facts…
shift the vantage point…
and everything looks different.
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strategic thinking
Random
Intuitive
Holistic
Synthesizing
Subjective
Looks at Wholes
RIGHT BRAIN
Logical
Sequential
Rational
Analytical
Objective
Looks at Parts
LEFT BRAIN
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manage risk
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getting peopleon your side
18 Source: SHRM
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world league HR competency framework
leadership
building organizations & developing people
partnering with business leaders &
employees
decisive judgment
business acumen
curiouscourage to challenge
HR intelligence
performance & reward
employee relations &
engagement
organization design &
development
talent management
business essentials
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best kept secrets
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data analysis
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sales
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marketing and communications
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technology
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organizational development
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administrative support
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employee relations
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career pathing
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finance
Mergers and acquisitions
Incentive compensation
Org design
Project management
MARKETING
technology
HRIS
assessments
Labor relations
experiences
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professional development
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“Unless you’re the lead dog, the
scenery never changes.”
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learn your company’s business
know the numbers of the business better than the business leaders
Understand how your product is
produced
Revenue performance
Profit performance
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know your company’s people
be the walking database of employees and culture
Actively manage performance
Actively prescribe development
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own your expertise
Pigeonholing only occurs when you’ve shown you can do nothing else
Recruiting
Employmentlaw
Selection OnboardingComp &benefits
Analytics HRIS OD/Learning
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Professional development for HR
exposure to other functions
specialassignments
Network with peers beyond getting a job
Get a mentor/be a mentor
Volunteer/boards
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most important factors in obtaining next HR job
28%
29%
31%
42%
44%
53%
61%
0% 10% 20% 30% 40% 50% 60% 70%
Source: SHRM
Strategic/critical thinking skills
Leadership skills
Interpersonal communication skills
Work experiences in HR
HR generalist experience
HRCI certification (PHR, SPHR and/or GPHR)
Business acumen
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• SHRM Certified Professional (SHRM-CP) – for early and mid-career
• SHRM Senior Certified Professional (SHRM-SCP) - for senior level practitioners
certifications and training
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mastery
HR pros haven’t
simply practiced their
vocation or
profession…
They’ve mastered it!
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Leadership is the capacity to translate vision…
Leadership is the capacity to translate vision into reality.
– Warren Bennis
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final thoughts
The climate, practices and competitive environment for organizations are changing radically
Understand the generational
composition of your global workforce
Be a human resource innovator
and integrator
Be a technology champion
Develop your business acumen
Be aware of all different areas within
HR – master competencies
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THANK YOU