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Copyright 2011 Timothy M. Chester All Rights Reserved
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Copyright 2011 Timothy M. Chester All Rights Reserved
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Copyright 2011 Timothy M. Chester All Rights Reserved
An Agenda for Change
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Copyright 2011 Timothy M. Chester All Rights Reserved
A Competency Centered Organization
Defines and Approaches their Workin Fundamentally Different Ways
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Copyright 2011 Timothy M. Chester All Rights Reserved
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ValueofCon
tribution
Versatility of Performance
Transformative
Important
Specialists Versalists
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ValueofCon
tribution
Versatility of Performance
Transformative
Important
Specialists Versalists
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ValueofCon
tribution
Versatility of Performance
Transformative
Important
Specialists Versalists
Transformative
Important
Specialists Versalists
Network
Help DeskOperators
AnytimeSupport
EISEnvironments
EIS Functional
Portal
Applications
Sys. Security
SecurityAwareness
Win. AdminsUnix Admins
Facilities
Infrastructure
DBAS
Telephone PBX
Tech Liaisons
Technology&Learning Team
Institutional
Effectiveness
UniversityPlanning
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Copyright 2011 Timothy M. Chester All Rights Reserved
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ValueofContribution
Versatility of Performance
Transformative
Important
Specialists Versalists
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Questions:
1) What are the competencies that distinguish high versus
low performers?
2) What are the competencies to be emphasized in our
areas in order to perform more in an advisory and
consultative role?
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Copyright 2011 Timothy M. Chester All Rights Reserved
Questions / Discussion?
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Copyright 2011 Timothy M. Chester All Rights Reserved
A Competency Centered Organization Will Dramatically
Change their hiring, professionaldevelopment, and retentionpractices
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Copyright 2011 Timothy M. Chester All Rights Reserved
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Copyright 2011 Timothy M. Chester All Rights Reserved
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ValueofContribution
Versatility of Performance
Transformative
Important
Specialists Versalists
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ValueofContribution
Versatility of Performance
Transformative
Important
Specialists Versalists
Transformative
Important
Specialists Versalists
Network
Help DeskOperators
AnytimeSupport
EISEnvironments
EIS Functional
Portal
Applications
Sys. Security
SecurityAwareness
Win. AdminsUnix Admins
Facilities
Infrastructure
DBAS
Telephone PBX
Tech Liaisons
Technology&Learning Team
InstitutionalEffectiveness
UniversityPlanning
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Technical Skills
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Accountability
Technical Skills
Thoroughness
Project Management
Emotional Intelligence
Developing Others
Empowering Others
Process Orientation
Enterprise Knowledge
Teamwork
Process Knowledge
InitiativeProblem Solving
Communication
Building Relationships
Change Advocacy
Strategic Planning
Analytical Thinking
Willingness to Learn
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ValueofContribution
Versatility of Performance
Transformative
Important
Specialists Versalists
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www.accidentialcio.com
www.techqual.org
