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Competitive Advantage 2

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    CompetitiveCompetitive Advantage 2Advantage 2

    Prof. Rushen Chahal

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    Learning OutcomesLearning Outcomes

    y Understand how core competence and distinctivecapability lead to competitive advantage

    y Understand how the value chain links corecompetences and Porters generic strategy

    y Identify growth options (Ansoffs Growth Matrix)

    y Identify where core competences and strategies canbe used (Ansoffs Growth Matrix)

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    Schools of Thought on CompetitiveSchools of Thought on Competitive

    AdvantageAdvantagey Competitive positioning (Porter)

    y Resource-based (Prahalad & Hamel)

    y L

    earning and Knowledge based

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    ResourceResource--based School of Thoughtbased School of Thought

    (Inside Out)(Inside Out)y Based on work of Prahalad and Hamel

    Development and exploitation of core competences

    Competitive advantage, regardless of industry

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    KnowledgeKnowledge--based School ofbased School of

    ThoughtThought

    Creation and development of new knowledge

    Competitive advantage

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    Frameworks for Sustainable CompetitiveFrameworks for Sustainable Competitive

    AdvantageAdvantage

    y Knowledge-based strategy

    y Generic strategy

    y

    Hybrid strategyy Core competence/distinctive

    capability/resource based strategy

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    KnowledgeKnowledge--based Strategybased Strategy

    Superior Knowledge

    (compared to competitors)

    Core Competences

    Competitive Advantage

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    Knowledge (2 Types)Knowledge (2 Types)

    y Explicit knowledge knowledge whosemeaning is clearly stated, the details ofwhich can be recorded and stored

    Examples: human resource audit, financialanalysis, market research

    y Tacit knowledge unstated, based onindividual knowledge and experience, and

    is difficult to record and store (but is alsodifficult to imitate)

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    Knowledge and CoreKnowledge and Core

    CompetenceCompetencey Core competences can come from Knowledge of customers and their needs

    Knowledge of technology and how to use it

    distinctively

    Knowledge of products and processes

    Knowledge of the business environment

    Knowledge of competitors Knowledge of countries and culture

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    ResourceResource--based School ofbased School of

    Thought (Inside Out)Thought (Inside Out)y Based on work of Prahalad and Hamel

    Development and exploitation of core competences

    Competitive advantage, regardless of industry

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    Prahalad and HamelPrahalad and Hamel

    y Core competence = collective learning of

    the organization, in particular how to co-

    ordinate different production skills and

    integrate multiple streams of technology

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    Prahalad and Hamel: 3 TestsPrahalad and Hamel: 3 Tests

    y 3 tests to identify and develop core

    competences. A core competence

    should:

    Give a business the ability to enterandsuccessfully compete in several markets

    Add greater perceivedvalue to the

    businesss products than that perceived incompetitors products

    Be difficult for competitors to imitate

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    Kay: Distinctive CapabilityKay: Distinctive Capability

    Distinctive capability

    Competitive Advantage

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    Kay: Distinctive CapabilityKay: Distinctive Capability

    y Distinctive capabilities are unique

    characteristics of a business and its

    products, which result from:

    Architecture

    Reputation

    Innovation

    Strategic Assets

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    ArchitectureArchitecture

    y Unique network of internal and external

    relationships = superior performance

    y Relationships with suppliers, distributors

    or customers that competitorsdo not

    have OR the based on the organization

    of the valuechain

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    ReputationReputation

    y Reputation means overall character or

    quality as seen by others

    y The source of reputation can be quality,

    characteristics, design, service, features,

    etc.

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    InnovationInnovation

    y Innovation means a new method, idea or

    device

    y For a business, innovation relates to

    research,design,developmentand

    marketing of new products AND

    y Improvement of value-adding activities

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    Strategic AssetsStrategic Assets

    y Strategic assets are assets an organization

    has which restrictcompetition and

    that lead to competitive advantage

    y Examples: natural monopoly, patents,

    copyrights

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    Core competence, distinctive capability andCore competence, distinctive capability and

    competitive advantagecompetitive advantage

    y Building new core competences or taking

    advantage of existing ones MUST

    consider:

    Customer perceptions

    Uniqueness

    Continuous improvement

    Collaboration Organizational knowledge

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    How can the core competence approach and theHow can the core competence approach and the

    competitive positioning approach be used together?competitive positioning approach be used together?

    y The link between the two approaches =

    valuechain

    y Example: a cost leadership strategy may

    depend on developing core competences

    in value chain activities of procurement,

    operations, inbound and outbound

    logistics and the links of these value chainactivities

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    Where to exploit core competences andWhere to exploit core competences and

    strategiesstrategies

    y Decision on where to compete is based

    on two concepts:

    (1) Strategic direction where to

    employ strategies and use core competences

    (2) Method whatway the strategies

    and core competences will be used

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    Strategic Direction: Ansoff s Growth MatrixStrategic Direction: Ansoff s Growth Matrix

    y Ansoffs Matrix identifies 4 alternatives

    where core competences and generic

    strategies can be used:

    Market penetration

    Market development

    Product development

    Diversification

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    Ansoff Growth MatrixAnsoff Growth Matrix

    Market

    Penetration

    Product

    Development

    MarketDevelopment

    Diversification

    Existing

    New

    Markets

    Existing NewProducts

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    Market PenetrationMarket Penetration

    y Market penetration increase market

    share in existing markets, ie, selling

    existing products to existing customers

    y Based on improving existing core

    competences OR

    y Competence building

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    Market DevelopmentMarket Development

    y Market development entering new

    markets and segments with existing

    products

    y The product is the same, but the audience

    is different

    y Based on competence leveraging OR

    y Competence building

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    Product DevelopmentProduct Development

    y Product development developing new

    products to serve existing markets, ie.,

    develop new products for our existing

    customers

    y Based on improving existing core

    competences OR

    y Competence building

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    DiversificationDiversification

    y Diversification developing new products for newmarkets

    y Can be relateddiversification or unrelateddiversification

    y Related diversification new products and newmarkets, where the markets and/or the products aresimilar to the organizations existingproducts/markets

    y Unrelated diversification completely new productsand new markets


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