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CComprehensive omprehensive CCommunication ommunication MManagement anagement SSystemystem
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CCMS is an innovative and pioneering communication tool
CCMS has the features of
Bulk SMS Bulk SMS
Automated Fax messagesAutomated Fax messages
eMail managementeMail management
Bulk voice calling & IVRSBulk voice calling & IVRS
Helps in Quick reaction and decision making in response to information received from various sources.Helps in Quick reaction and decision making in response to information received from various sources.
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BULK SMS
GSM Modem and SMS junction compatibilityGSM Modem and SMS junction compatibility
SMS receiver groups managementSMS receiver groups management
Predefined Group selection and forward SMSPredefined Group selection and forward SMS
Authorisation and Authentication of sendersAuthorisation and Authentication of senders
Web based monitoringWeb based monitoring
Web based system reportingWeb based system reporting
Password protected controlPassword protected control
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FAX Management
Automated FAX sending and receivingAutomated FAX sending and receiving
FAX receiver groups managementFAX receiver groups management
Predefined Group selection and forward FAXPredefined Group selection and forward FAX
System keeps trying till the FAX is deliveredSystem keeps trying till the FAX is delivered
Web based monitoring and reportingWeb based monitoring and reporting
SMS based instruction to send a FAX to a numberSMS based instruction to send a FAX to a number
Password protected controlPassword protected control
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Email Management
Sending Bulk eMails to Group of usersSending Bulk eMails to Group of users
Forwarding received E-Mail to different groupsForwarding received E-Mail to different groups
Web based monitoring and reportingWeb based monitoring and reporting
Password protected controlPassword protected control
Sending an E-mail and SMS after a FAX is deliveredSending an E-mail and SMS after a FAX is delivered
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BULK voice calling / IVRS
Web based activation of diallingWeb based activation of dialling
Web based loading of caller listWeb based loading of caller list
Web based call monitoringWeb based call monitoring
Web based system reportingWeb based system reporting
Password protected controlPassword protected control
Call back support for listening to the message through IVRSCall back support for listening to the message through IVRS
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System RequirementsSystem Requirements
Items Description
PC One branded computer System with 1 GB RAM and 80 GB HDD or higher
SMSFor SMS transactions a GSM Sim card and a
GSM Modem.
FAX56000 bps data/voice/fax modem with serial
interface and a dedicated telephone line.
EMAIL To web enable the application Static IP address
from any Internet service provider be obtained.
BULKCALLING
1 Primary Rate Interface (PRI) card & ISDN
Connection with IVRS, G.703 modem pair
OS – Linux fedora core
Database – PostGREsql
Web server – Apache tomcat
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SlNo Description Focus Department(s)
1 Disaster Management Information SystemsState Disaster Management Authorities
2Online Grievance Redressal systems for various Citizen centric Departments.
Municipalities, C2G services
3Reservoir Storage, Canal Network flow monitoring systems
Irrigation
4 Welfare schemes monitoring like mid day meal Welfare Departments
5Welfare Hostels boarders monitoring, stock position
Welfare Departments
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Conducting General Elections to Legislative Assembly Constituency and House of Parliament in Government
Election commissions, District Collectorates
7 Stock movement in civil supplies departmentState civil supplies department
8Weather, Rainfall information from blocks/mandals
Directorate of Economics and statistics departments
Possibilities of usage
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Disaster Management
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Disaster Management - Needs
Critical Flood and Emergency Warnings:Critical Flood and Emergency Warnings: to alert people in advance of possible further threat(s) in order to help them take to alert people in advance of possible further threat(s) in order to help them take preventive measures and/or direct them to safer areas.preventive measures and/or direct them to safer areas.
Information on Relief Measures:Information on Relief Measures: including information on locations and time of relief material distribution, medical including information on locations and time of relief material distribution, medical camps etc.camps etc.
Health alerts:Health alerts: for evacuees/flood victims, including epidemic warnings, medical safeguardsfor evacuees/flood victims, including epidemic warnings, medical safeguardsand first aid, sanitation and hygiene information, location of medical camps etc.and first aid, sanitation and hygiene information, location of medical camps etc.
Providing Accurate Information:Providing Accurate Information: Countering unconfirmed information and rumors that can trigger panic among an Countering unconfirmed information and rumors that can trigger panic among an already disturbed population. It becomes vitally important to maintain the flow of already disturbed population. It becomes vitally important to maintain the flow of authentic and reliable information.authentic and reliable information.
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Elections
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General Elections – Communication requirements
Law and Order SituationLaw and Order Situation
Polling duty allocation informationPolling duty allocation information
Polling personnel dispatched from Distribution CenterPolling personnel dispatched from Distribution Center
Polling personnel reached polling stationsPolling personnel reached polling stations
Hourly Polling percentagesHourly Polling percentages
Closure if Polling and final Polling percentageClosure if Polling and final Polling percentage
Required communication at Reception CenterRequired communication at Reception Center
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SlNo Department/Office Location
1 Chief Secretary Office Hyderabad
2 Disaster Management, Ministry of Home affairs Delhi
3 Intelligence Bereau Delhi, Hyderabad
4 Chief Electoral Office Hyderabad
5 State Board of Technical Education & Training Hyderabad
6 District CollectoratesKadapa, Mahabub Nagar,
Karimnagar, Krishna
7 UNDP Securities Delhi
8 APState Civil Supplies Corporation Limited Hyderabad
9 APAcademy of Rural Development (APARD) Hyderabad
10 Sericulture Department Hyderabad
11 Power Distribution Co. Central & Eastern Hyderabad, Vizag
12 Municipal Corporation of Hyderabad (GHMC) Hyderabad
13 AP State Public Service Commission Hyderabad
14 AP Information Comission Hyderabad
User Departments
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THANK YOUTHANK YOU
Mobile numbers for On demand SMS
Reservoir Storage – 99635 50620
Sericulture - 97047 42555 (seri cb; seri bv)
Information Commission – 99896 55152 (APIC 798 2007)