COMPREHENSIVE FUNCTIONALITY & E911
FIELD TEST SUPPORT SERVICES
Ray Nixon & Associates, Inc. commenced operations as a data communications company at Seattle in March, 1983. We have since continuously provided a variety of products and engineering support services to the old AT&T, McCaw Cellular, AT&T Wireless, Bell South, Southwestern Bell, Ameritech, Southern New England Telephone, Cingular, AT&T, Verizon and others.
Company Background
Prior to focusing entirely on the wireless industry, our customer list included companies and institutions large and small such as American Quarter Horse Association, Asplundh, Bank of New York, Barnett Bank, Betacom, Boatmen’s Bank, Boeing, British Telecom, Celcite, Chase Manhattan, Chaska Public Library, City of Redmond, ConAgra, Cricket Wireless, EDS, Equifax, Ericsson, Federal Prison Systems, Florida National Banks, Ford Motor Company, GTE, General Motors, Hughes Aerospace, IRS, Lawrence-Livermore National Laboratories, Louisiana Pacific, Memorex, Metro PCS, Monsanto, NACN, NYNEX, Optical Telecom, Orion Pictures, Paccar, Peabody Coal, Ralston-Purina, Safeco Insurance, Scan Alert, Solar Turbines, SuperValu Foods, Transamerica, US Air Force, US Marine Corps, US Navy, University of Illinois, University of Washington, UPS, Verizon, Weyerhaeuser and others.
Customer List
We have provided products and services in the United States, Canada, Great Britain, Australia, Mexico, Puerto Rico, U.S. Virgin Islands and British Virgin Islands
Our drive testers are strategically based in 31 states
Our current insurance and charters allow for operations in all 50 states and U.S. possessions
In the last year we have provided drive test support to AT&T in all 50 states, District of Columbia, Puerto Rico and U.S. Virgin Islands
Area of Operations
We have exchanged NDAs with the following: AT&T/McCaw/AWS/Cingular/ATTMO/AT&T Services Lucent Public Safety Systems/SCC/Intrado Lucent/DSC/Alcatel/Alcatel-Lucent Xypoint/TCS Ericsson/SonyEricsson Nortel Motorola Pantech Qualcomm LG and others
Non-Disclosure Agreements
$500k Fidelity Bond $1M Professional Liability $1M Internet Liability $1M Employer Liability $1M Auto Liability $2M Commercial General Liability $5M Excess/Umbrella Coverage Insurance is primary and non-contributory Subrogation is waived
Insurance
We have continuously provided field test services to AWS/Cingular/AT&T Mobility/AT&T Services since May, 1999
More than 80,000 man days in the field supporting FOAs/SOAs, FFAs/SFAs, deployments, migrations, upgrades and reconfigurations
Past Drive Test Projects
We have worked on Wireless Enhanced 911 projects since April, 1997 Entered into agreement with AWS to provide nationwide E911 deployment field testing in October, 2001 Entered into agreement with AWS to provide nationwide E911 deployment field testing as necessary to support the
AWS/FCC Consent Decree of May, 2002 Supported nationwide P0, P.5, P1 and P2 deployments Supported CTO TDOA FOA and FFA Supported CTO EOTD FOA and FFA Supported CTO LNP FOA and FFA Supported TDMA Sunset FOA and FFA Supported CTO CID, ECID and SUPL FOA and FFA Supported CTO 2G/3G AGPS FOA and FFA Supported CTO LG+ FOA and FFA Supported CTO ALU and Ericsson SBHO FOAs and FFAs Supported CTO Inter WLS FFA Supported ATTMO/US Cellular GSM overlay Supported nationwide Project Red, Zodiac, Centennial White Spaces, etc. Supported nationwide ALU/Ericsson AGPS/SBHO/LG+ deployments Supported national ATTMO/Verizon CDMA integration Supported nationwide Ericsson AGPS/SBHO/LG+ deployments Supported nationwide TP Prestonia to Woodcrest replacements Supported nationwide TP Netra 240 to 5220 WLG replacements Supported nationwide LTE CSFB deployments and ECSFB FFA Supported NextGen FFA and deployments Supported nationwide SMLC to SAS, SAS to ESMLC and ESMLC to MME FFAs and deployments Supported ALU/Ericsson/Intrado/TCS VoLTE FFAs and deployments
Our E911 History
ALU 8.1.5.1 EP5.1 ECB/CMAS deployments RNC/BSC rehomes SGSN/MME pool modifications LA6 MNCL 1.3 LA6 CL5.2.2 IuCS/IuR ATM to IP conversions IuCS/IuPS rehomes RNC/BSC to ATCA rehomes E911 P0/P1/P2 deployments New site builds 2nd/3rd/4th/5th carrier adds Small cell deployments GSM to UMTS trunk swaps PAM to E2 conversions NextGen CPM over IP Ericsson MPS 11.1 EC9a MSN/BSC decomm LAC changes MME L12B/L13A FFA/deployments SMLC F-Link Grooms TAC splits
Recent Drive Test Projects LTE CSFB/ECSFB GSM/UMTS/LTE iDAS/oDAS SGSN NRI 8 Bit SGSN Ericsson W13B HCAS to NCAS LAC Combine COWs and COPs Ericsson SAS 2G/3G FFA/deployments Ericsson AGPS to SAS ALU m10.03 uMGW ALU m10.07 LCP PSAP reroutes BSC F-Links SS7 F-Links UMTS sector splits SGSN SG8 DX330/362 FFA UMTS OBIF Curve WLS Rehomes IuCS/IP link profile augment ESMLC integrations 10.3 SAS to 11.1 ESMLC VoLTE E911 FOA
Full-time professional testers at least 24 years of age with a vested interest in the outcome of the proceedings
Honest, intelligent, courteous, thoughtful and diligent
Proficient in Excel and Outlook Good driving record – no more than one moving
violation in previous three years to get hired – no more than two moving violations in previous three years to remain employed
Drug free No criminal record
Our Drive Testers
More than 1000 test sets including AMPS, TDMA, CDMA, GSM, R99, WCDMA, Blackberry, Blackjack, iPhone 3/3GS/4/4S/5/5C/5S, Android, AMR/non-AMR, TTY, PTT, GPRS, EDGE, HSPA/HSPA+, SUPL, AGPS/non-AGPS, LTE CSFB and VoLTE
Test sets lockable to technologies, bands, control channels, frequency numbers and primary scrambling codes for 1st/2nd/3rd/4th/5th carrier isolation – UMTS and LTE / VoLTE
More than 250 GPS receivers with mapping software More than 100 2G/3G/4G/LTE AirCards
Our Test Equipment
Non-AGPS test sets with dual mode are necessary to test 3G SBHO E911 in accordance with ND-00336
Suppressing the incoming GPS signals to an AGPS test set does not make it a non-AGPS test set or a non-AGPS call
Successfully defeating the incoming GPS signals to an AGPS test set will yield either a Round Trip Timing locate or an E911 Phase 1 return
Proper 3G AGPS E911 calls yield Handset GPS locates with typical uncertainties of 8 meters to 70 meters
Proper 3G non-AGPS E911 calls yield Network TDOA locates with typical uncertainties of 70 meters to 200 meters
Improper 3G non-AGPS calls yield, at best, RTT locates with typical uncertainties of 200 meters to >1 kilometer
Non-AGPS test sets lockable to bands, frequency numbers and primary scrambling codes while in locked or dual mode are necessary to properly test and troubleshoot SBHO
Non-AGPS handsets
We provide all handset and AirCard SIMs with the exception of PSAP Simulator SIMs and Engineering (reserved network) SIMs
Our drivers carry a collection of SIMs including home, roamer, foreign, pre-paid, post-paid, never activated, deactivated, international, etc.
Our drivers carry SIMs with various voice and data plans including micro, mini, nano for iPhone, Android, Blackberry and aircards.
Test SIMs
We work frequently with AT&T and Jon Northup’s group to provision, re-provision or troubleshoot PSAP Simulator SIMs for a variety of purposes
We provide real-time interpretation of returns and long-term analysis
PSAP Simulator SIMs
We provide Alta Vista-trained personnel to man stations in certain PSAPs for the purpose of relieving additional burden on PSAP operators due to E911 testing
PSAP Staff Augmentation
We provide FTP servers for data transfer testing
We provide Cat 3 through Cat 8 devices We provide multi-RAB test devices
Data Testing
We provide a SPOC/project coordinator to each project We maintain an extensive library of GSM, UMTS and LTE sites together
with site IDs, sectors, azimuths, bands, control channels, frequency numbers and primary scrambling codes
We have the ability to turn 5MB data dumps into maps viewable in a variety of software within seconds
We commonly work from build designs, CIQs, TVWs and/or SSKs We attend all planning meetings, go-no-go calls and maintenance
window bridges Depending on the market and vendor (whether ALU or Ericsson and the
services purchased from them) we provide neighbor cell interdependencies, affected site lists, island site identification, cut orders, cut plans, test plans, route plans and maps
We provide IRAT, IuR, LAC, SGSN, SMLC, etc. handovers Depending on the market and affected PSAPs, we provide PSAP
coordination and scheduling
Rehome Mission Planning
Depending on the market and activity, we host AT&T maintenance window bridges, ensure the graceful and timely execution and completion of the MOP, and immediately notify appropriate parties of any issues
In markets where we do not provide AT&T maintenance window bridge hosting, we provide driver bridges and test project coordinators
Pre-testing completed and drivers on driver bridge at least 90 minutes prior to cut Coordinator on AT&T bridge at least 45 minutes prior to cut We provide full-time M2L/L2M operators Coordinator provides progress reports at least every 30 minutes Coordinator immediately reports issues Coordinator works with driver to isolate issue Coordinator and driver work with all appropriate ATTMO employees, contractors,
vendors and PSAPs to troubleshoot issue Coordinator works with driver to verify issue resolution Coordinator reports completion of testing Coordinator compiles and provides all records of testing including E911 call logs Coordinator provides daily reports, market reports or tracker updates as desired by
the Project Manager Depending on the market and activity, we provide post-rehome KPI monitoring All records archived in at least two locations for at least two years
Rehome Mission Execution
We provide complete E911 LG+/AGPS/SBHO/CSFB/VoLTE testing for new site builds, carrier additions, sector splits, COWs, COPs, DASs, etc.
We assign full-time SPOC/project coordinator for each area SPOC/project coordinator drives sites when only a few sites are ready
and no immediate launch date SPOC deploys drivers as needed for larger launches or tighter
schedules SPOC coordinates locking/unlocking sites SPOC works with drivers to identify and isolates issues SPOC coordinates as appropriate with DT, Scout, RF, Operations,
Ericsson, ALU, TruPosition, Intrado, TCS, etc. to troubleshoot SPOC verifies issue resolution Provides daily reports together with E911 call logs for Siterra Maintains PSAP simulator SIM and Engineering SIM inventory Maintains RNA tracker and provides PM tracker assistance Facilitates 100% on-time launch of ready sites
Expansion Sites & Carrier Adds
Provided project management and field test support for LTE Phase 1 (data only), Phase 2 (CSFB) & Phase 3 (VoLTE) FOAs and FFAs
Tested more than 15,000 LTE sites in 82 markets
Tested LTE at more than 500 2G/3G/4G private/enterprise DAS sites
E911 live tested more than 850 PSAPs within LTE footprint
LTE
We provide on-demand services - we are ready when you are
We work on your schedule – we are ready when you are
We expect your schedule to change – we are ready when you are
You need not notify us of schedule changes – we were at the meeting
We are ready when you are
Always at the Ready
Benefits
Our team is the best trained, best equipped, best supported, best paid and best motivated in the business
Value
Drivers are more efficient which lowers cost per site Issues are identified at the lowest cost point in planning,
pre-test and post-test phases Issues are properly isolated by thorough symptom
recognition which readily identifies issue owner and speeds troubleshooting
Fewer cancellations and rollbacks Helps to keep your projects on schedule and on budget Ensures good customer experience first time, every time
Thank you for your time and consideration