BIS 220 Computer Applications and Systems WORKSHOP III

RAJI GOGULAPATI, JULY 2014

Workshop II Review

Wireless World

Business Uses of information

Management & Decision Making

Role & Focus of Information Tools

Summary

Your activities for coming week

TOPICS

Workshop II Review

Wireless World

Business Uses of information

Management & Decision Making

Role & Focus of Information Tools

Summary

Your activities for coming week

Topics – Wireless World

ITU Statistics (http://www.itu.int/ict/statistics)

Source: http://www.itu.int/dms_pub/itu-r/opb/rep/R-REP-M.2243-2011-PDF-E.pdf, page 83

Source: http://www.itu.int/dms_pub/itu-r/opb/rep/R-REP-M.2243-2011-PDF-E.pdf, page 76

Source: http://www.itu.int/dms_pub/itu-r/opb/rep/R-REP-M.2243-2011-PDF-E.pdf, page 74

Source: http://www.itu.int/dms_pub/itu-r/opb/rep/R-REP-M.2243-2011-PDF-E.pdf, page 84

Centralized

Client server

Internet (b2b, b2c, xml, soa, web 2.0)

Connectivity evolution

External wireless Connectivity, Individual and Business Or individuals

Value Drivers

Organizing for success

Scenarios for business impact

Questions? Debates ??

Wireless world

Why companies need to understand the potential and possibilities?

Where are we with wireless technologies?

M Device for Enterprise?

Value for organizations

Current state of affairs at organizations

How will this present to the market place?

How are web/ mobile/ wireless apps related?

Human and organizational behavior changes

Closed versus open security issues

Work life balances and boundaries

Smart, context aware users interactions

Generation Z

Wireless and Human Health

Emerging Markets – Prahlad’s fortune at the bottom of the pyramid

Source: Chapter Two, New world of wireless by Scott Snyder

DRIVERS

How does the organization operate?

How much of the work/ operations is done wireless?

Geographic footprint? Other Factors?

Success Factors for wireless in organizations

Discuss, compare and contrast possible future scenarios for industries/ regions

Scenarios for business impact

Workshop II Review

Wireless World

Business Uses of information

Management & Decision Making

Role & Focus of Information Tools

Summary

Your activities for coming week

TOPICS

ORGANIZATIONAL INFORMATION SYSTEMS

What could be the inputs to the organizational database/ information systems?

• Accounting • Finance• Human resources • Production operations • Marketing

What are the functional areas in an

organization?

• ?• ?Lack of

integration

Why BPR? BPR Perspective

Re engineering options

Business Process Reengineering

Operational Business Processes

• Develop new products, services

• Market and sell new products and services

• Order management

• Manage logistics • Provide

customer support

Business Process Perspectives

Infrastructure Business Processes

• Manage performance

• Finance and operations

• Human resources

• Information resources

• Physical assets • Support services

Get Results Re-think to solve problems

Understand Cross functional

nature

Business Process Fundamentals

Vision Change Measure

Current Process To New Process

Business Process Design Concept

Core idea

What business processes are

supported by ERP?

If Not ERP?

• Complete Integration of organization systems

• ?• ?

• ?• ?

Enterprise Resource Planning

ERP Horror stories Hershey’s two

days before Halloween of

1999 – “...It can’t fill its orders Even

as Inventory Grows” – Wall Street Journal

Nike’s installation of i2

Technologies’ supply chain applications

(2001)

Medical Products Maker Invacare’s Oracle ebusiness

suite

http://www.cio.com/article/486284/_Famous_ERP_Disasters_Dustups_and_Disappointments

Influential vendors

• SAP (www.sap.com)• Oracle (PeopleSoft)• Microsoft

Evolution

• web services• SOA, BPM,• Mobile

CASES

• ??

System integration

Data Integration

Best Practices

Cost of computing

ERP Thinking

Workshop II Review

Wireless World

Business Uses of information

Management & Decision Making

Role & Focus of Information Tools

Summary

Your activities for coming week

TOPICS

Intelligence

• Expanding the reach• Leading to a culture of inquiry

Design

• Scientific method with statistical evidence • Context

Choice

• More data sources, better access to results • Ability to scale, better access to results, more user

friendly visual tools

Phases in Corporate decision making process

How does computer support fit in this?

Nature of decisions

Operational control

Management control

Type of decisions

Strategic planning

Decision Making Framework

Workshop II Review

Wireless World

Business Uses of information

Management & Decision Making

Role & Focus of Information Tools

Summary

Your activities for coming week

Topics

Visit Business Intelligence once again!

Business Data Intelligence

“The processes, technologies, and tools needed to turn data into information, information into knowledge into plans that drive profitable business action. Business intelligence encompasses data warehousing, business analytic tools, and content/ knowledge management”

- Data Warehousing Institute

Business Intelligence

Third party application or

custom application?

Tools for data analysis

Determine how decision making

can be embedded in the process

Business Intelligence Environment

Spreadsheets

OLAP

Rules Engines

BI Workings

Statistical Quantitative

Data mining tools

Text mining tools

Simulation Tools

BI Workings

1 •Management Decision Making, IT’s role

2•Business Intelligence Tools

What did we learn in the last twoSections?

Summary

Tools are evolving, converging for consumers, technologists and decision makers

Several business management solutions to conduct business intelligently!

Work on the team assignments

Prepare for your final exam.

Read:

Selected Readings specified in Materials page,Refer to your syllabus for details on activities during the workshop

Your activities for coming week

The chapters recommended from the electronic texts in Materials were used.

Sources of images: http://www.itu.int/ITU-D/ict/statistics/material/graphs/20112/graphs/mob%20cell%2001-11.JPG

http://www.itu.int/itunews/issue/2003/06/thirdgeneration.html

The new world of Wireless by Scott Snyder, Wharton School Publishing for the Wireless technologies portion of the workshop

Source Material Used in Workshop