Computer Knowledge : Solved Paper 1. Information on a computer is stored as what ?

(A) Analog data(B) Digital data(C) Modem data(D) Watts data(E) None of theseAns : (B)

2. C, BASIC, COBOL and Java are examples of ……… languages.(A) low-level(B) computer(C) system programming(D) high-level(E) None of theseAns : (D)

3. Most Web sites have a main page, the ………, which acts as a doorway to the rest of the Web site pages.(A) search engine(B) home page(C) browser(D) URL(E) None of theseAns : (B)

4. An email account includes a storage area, often called a(n)—(A) attachment (B) hyperlink(C) mailbox (D) IP address(E) None of theseAns : (C)

5. The ……… is the box that houses the most important parts of a computer system.(A) software(B) hardware(C) input device(D) system unit(E) None of theseAns : (D)

6. What type of computer could be found in a digital watch ?(A) Mainframe computer(B) Supercomputer(C) Embedded computer(D) Notebook computer(E) None of theseAns : (C)

7. What is a modem connected to ?(A) Processor(B) Mother board(C) Printer(D) Phone line(E) None of theseAns : (D)

8. A(n) ……… is a collection of information that determines which files you can access and which settings you use.(A) network(B) user account(C) operating system(D) file system(E) None of theseAns : (B)

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9. The space in your computer that loads and works with data—(A) cache memory(B) CPU(C) megabyte(D) RAM memory(E) ROM memoryAns : (D)

10. ……… hard drives are permanently located inside the system unit and are not designed to be removed, unless they need to be repaired or replaced.(A) Static (B) Internal(C) External (D) Remove(E) None of theseAns : (B)

11. A computer ……… consists of two or more computers and other devices that are connected for the purpose of sharing data and programs.(A) network (B) system(C) workstation (D) device(E) None of theseAns : (A)

12. The taskbar is located—(A) on the Start menu(B) at the bottom of the screen(C) on the Quick Launch toolbar(D) at the top of the screen(E) None of theseAns : (B)

13. Once information is input into a computer, it becomes—(A) objects (B) data(C) ideas (D) facts(E) None of theseAns : (B)

14. Generally, you access the Recycle Bin through an icon located—(A) on the desktop(B) on the hard drive(C) on the shortcut menu(D) in the Properties dialog box(E) None of theseAns : (A)

15. Computer programs are written in a high-level programming language; however, the humanreadable version of a program is called—(A) cache(B) instruction set(C) source code(D) word size(E) None of theseAns : (C)

16. The Recycle Bin stores discarded items until—(A) another user logs on(B) the computer is shut down(C) the end of the day(D) you empty it(E) None of these

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Ans : (D)

17. A ……… is a collection of information saved as a unit.(A) folder (B) file(C) path (D) file extension(E) None of theseAns : (B)

18. Input, output, and processing devices grouped together represent a(n)—(A) mobile device(B) information processing cycle(C) circuit board(D) computer system(E) None of theseAns : (D)

19. One thousand bytes is a—(A) kilobyte (B) megabyte(C) gigabyte (D) terabyte(E) None of theseAns : (E)

20. What part of the computer provides only temporary storage of files ?(A) ROM memory(B) RAM memory(C) Hard drive(D) Mother board(E) ProcessorAns : (B)

21. A(n) ……… backup contains a copy of every program, data, and system file on a computer.(A) restoration (B) bootstrap(C) differential (D) full(E) None of theseAns : (D)

22. Every component of your computer is either—(A) application software or system software(B) software or CPU/RAM(C) hardware or software(D) input devices or output devices(E) None of theseAns : (C)

23. A blinking symbol on the screen that shows where the next character will appear—(A) delete key (B) arrow key(C) cursor (D) return key(E) Esc keyAns : (C)

24. Being ……… means being familiar enough with computers that you understand their capabilities and limitations.(A) computer literate(B) computer competent(C) computer savvy(D) technology literate(E) None of theseAns : (A)

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25. Which of the following could you do to remove a paragraph from a report you had written ?(A) Delete and edit(B) Copy and paste(C) Cut and paste(D) Undo typing(E) Highlight and deleteAns : (E)

26. The computer monitor is which type of device ?(A) Scanning (B) Input(C) Processor (D) Software(E) OutputAns : (E)

27. The arrow keys can be used to—(A) delete text(B) move the cursor in the text that has already been entered(C) save the document(D) move the cursor while deleting text(E) None of theseAns : (B)

28. Numbers in table columns are usually—(A) right-aligned(B) left-aligned(C) justified(D) centered(E) None of theseAns : (A)

29. To indent the first paragraph of your report, you should use this key—(A) esc (B) space bar(C) return key (D) shift key(E) tab keyAns : (E)

30. Each box in a spreadsheet is called a—(A) cell (B) empty space(C) record (D) field(E) tableAns : (A)

31. A small picture that represents something on your screen…such as a(n)—(A) table (B) application(C) photo (D) modem(E) iconAns : (E)

32. When a file is saved for the first time—(A) a copy is automatically printed(B) file name and folder name must be the same(C) it does not need a name(D) it only needs a name if it is not going to be printed(E) it must be given a name to identify itAns : (E)

33. Example of non-numeric data is—

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(A) Employee Name(B) Test score(C) Bank Account No.(D) All of these(E) None of theseAns : (A)

34. Which type of file is created by word processing programs ?(A) Database file(B) Storage file(C) Worksheet file(D) Document file(E) Graphical fileAns : (D)

35. The information you put into the computer is called—(A) directory (B) facts(C) data (D) files(E) outputAns : (C)

36. This can be another word for program—(A) peripheral (B) disk(C) floppy (D) hardware(E) softwareAns : (E)

37. If a previously saved file is edited—(A) it cannot be saved again(B) the changes will automatically be saved in the file(C) the file will only have to be saved again if it is more than one page in length(D) its name must be changed(E) the file must be saved again to store the changesAns : (E)

38. Mr. XYZ wants to send an electronic message to a friend. He should use this type of application—(A) word processing(B) email(C) spreadsheet(D) paper and pencil(E) None of theseAns : (B)

39. To print a document—(A) select the Print command and then select OK(B) select the Ready Printer command then select OK(C) type PRINT and then press Enter(D) close the document, select the Print command, then select OK(E) None of theseAns : (A)

40. Each ……… on a menu performs a specific action.(A) client(B) server(C) node(D) command(E) folderAns : (D)

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Computer Knowledge: Solved Paper

1. Computer uses the……….number system to store data and perform calculations.(A) binary(B) octal(C) decimal(D) hexadecimal(E) None of theseAns : (A)

2. A disk's content that is recorded at the time of manufacture and that cannot be changed or erased by the user is–(A) Memory-only(B) Write-only(C) Once-only(D) Run-only(E) Read-onlyAns : (E)

3. Which of the following can be used to select the entire document ?(A) CTRL+A(B) ALT+F5(C) SHIFT+A(D) CTRL+K(E) CTRL+HAns : (A)

4. ……….are 'attempts by individuals to obtain confidential information from you by falsifying their identity.(A) Phishing(B) Computer viruses(C) Spyware scams(D) Viruses(E) None of the aboveAns : (A)

5. Part number, part description, and number of parts ordered are examples of–(A) control(B) output(C) processing(D) feedback(E) inputAns : (E)

6. A Web site's main page is called its–(A) Home Page(B) Browser Page(C) Search Page(D) Bookmark(E) None of theseAns : (A)

7. The simultaneous processing of two or more programs by multiple processors is–(A) multiprogramming(B) multitasking(C) time-sharing(D) multiprocessing(E) None of theseAns : (D)

8. Codes consisting of lines of varying widths or lengths that are computer-readable are known as–(A) an ASCII code(B) a magnetic tape(C) an OCR scanner(D) a bar code(E) None of these

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Ans : (D)

9. To instruct Word to fit the width of a column to the contents of a table automatically, click the button and then point to AutoFit Contents.(A) Fit to Form(B) Format(C) Autosize(D) Contents(E) AutoFitAns : (E)

10. Why is it unethical to share copyrighted files with your friends ?(A) It is not unethical, because it is legal.(B) It is unethical because the files are being given for free.(C) Sharing copyrighted files without permission breaks copyright laws.(D) It is not unethical because the files are being given for free.(E) It is not unethical-anyone can access a computerAns : (C)

11. Reusable optical storage will typica1ly have the acronym–(A) CO(B) DVD(C) ROM(D) RW(E) ROSAns : (D)

12. The most common type of storage devices are–(A) persistent(B) optical(C) magnetic(D) flash(E) steelAns : (D)

13. A device that connects to a network without the use of cables is said to be–(A) distributed(B) free(C) centralized(D) open source(E) None of theseAns : (B)

14. A person who used his or her expertise to gain access to other people's computers to get information illegally or do damage is a–(A) hacker(B) analyst(C) instant messenger(D) programmer(E) spammerAns : (A)

15. To access properties of an object, the mouse technique to use is–(A) dragging(B) dropping(C) right-clicking(D) shift-clicking(E) None of theseAns : (C)

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16. To change selected text to all capital letters, click the change case button, then click–(A) UPPERCASE(B) UPPER ALL(C) CAPS LOCK(D) Lock Upper(E) Large SizeAns : (A)

17. The basic unit of a worksheet into which you enter data in Excel is called a–(A) tab(B) cell(C) box(D) range(E) None of theseAns : (B)

18. You can keep your personal files / folders in–(A) My folder(B) My Documents(C) My Files(D) My Text(E) None of theseAns : (B)

19. In Word you can force a page break–(A) By positioning your cursor at the appropriate place and pressing the F1 key(B) By positioning your cursor at the appropriate place and pressing Ctrl+Enter(C) By using the Insert/Section Break(D) By changing the font size of your document(E) None of theseAns : (B)

20. A DVD is an example of a(n) –(A) hard disk(B) optical disc(C) output device(D) solid-state storage device(E) None of theseAns : (B)

21. The default view in Excel is……….view.(A) Work(B) Auto(C) Normal(D) Roman(E) None of theseAns : (C)

22. The process of transferring files from a computer on the Internet to your computer is called–(A) downloading(B) uploading(C) FTP(D) JPEC(E) downsizingAns : (A)

23. ……….is the process of dividing the disk into tracks and sectors.(A) Tracking(B) Formatting(C) Crashing(D) Allotting(E) None of theseAns : (B)

24. Help Menu is available at which button ?(A) End

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(B) Staft(C) Turnoff(D) Restart(E) RebootAns : (B)

25. The contents of……….are lost when the computer turns off.(A) storage(B) input(C) output(D) memory(E) None of theseAns : (D)

26. When you save to this, your data will remain intact even when the computer is turned off–(A) RAM(B) Motherboard(C) Secondary storage device(D) Primary storage device(E) None of theseAns : (C)

27. A central computer that holds collections of data and programs for many PCs, workstations, and other computers is a(n) –(A) supercomputer(B) minicomputer(C) laptop(D) server(E) None of theseAns : (D)

28. The……….folder retains copies of messages that you have started but are not yet ready to send.(A) Drafts(B) Outbox(C) Address Book(D) Sent Items(E) InboxAns : (B)

29. Grouping and processing all of a firm's transactions at one time is called–(A) a database management system(B) batch processing(C) a real-time system(D) an on-line system(E) None of theseAns : (B)

30. The……….enables you to simultaneously keep multiple Web pages open in one browser window.(A) tab box(B) pop-up helper(C) tab row(D) address bar(E) Esc keyAns : (C)

31. Which ports connect special types of music instruments to sound cards ?(A) BUS(B) CPU(C) USB(D) MIDI(E) MINIAns : (C)

32. You can……….a search by providing more information the search engine can use to select a smaller, more useful set of results.(A) refine

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(B) expand(C) load(D) query(E) slowdownAns : (A)

33. What is the permanent memory built into your computer called ?(A) RAM(B) Floppy(C) CPU(D) CO-ROM(E) ROMAns : (E)

34. What displays the contents of the active cell in Excel ?(A) Name box(B) Row Headings(C) Formula bar(D) Task pane(E) None of theseAns : (A)

35. The piece of hardware that converts your computer's digital signal to an analog signal that can travel over telephone lines is called a–(A) red wire(B) blue cord(C) tower(D) modem(E) None of theseAns : (D)

36. Video processors consist of……….and………., which store and process images.(A) CPU and VGA(B) CPU and memory(C) VGA and memory(D) VGI and DVI(E) None of theseAns : (C)

37. If you want to connect to your own computer through the Internet from another location, you can use–(A) e-mail(B) FTP(C) instant message(D) Telnet(E) None of theseAns : (D)

38. To reload a Web page, press the……….button.(A) Redo(B) Reload(C) Restore(D) Ctrl(E) RefreshAns : (E)

39. This first step in the transaction processing cycle captures business data through various modes such as optical scanning or at an electronic commerce website–(A) Document and report generation(B) Database maintenance(C) Transaction processing startup(D) Data Entry(E) None of theseAns : (D)

40. A(n) ……….is a special visual and audio effect applied in Power-point to text or content.(A) animation

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(B) flash(C) wipe(D) dissolve(E) None of theseAns : (A)

41. When the pointer is positioned on a……….it is shaped like a hand.(A) grammar error(B) Formatting error(C) Screen Tip(D) Spelling error(E) hyperlinkAns : (E)

42. Personal computers can be connected together to form a–(A) server(B) supercomputer(C) network(D) enterprise(E) None of theseAns : (C)

43. A……….is the term used when a search engine returns a Web page that matches the search criteria.(A) blog(B) hit(C) link(D) view(E) successAns : (E)

44. ……….are words that a programming language has set aside for its own use.(A) Control words(B) Control structures(C) Reserved words(D) Reserved keys(E) None of theseAns : (C)

45. Mobile Commerce is best described as–(A) The use of Kiosks in marketing(B) Transporting products(C) Buying and selling goods/services through wireless handheld devices(D) Using notebook PC's in marketing(E) None of the aboveAns : (C)

46. Which of, the following is a storage device that uses rigid, permanently installed magnetic disks to store data/information–(A) floppy diskette(B) hard disk(C) permanent disk(D) optical disk(E) None of theseAns : (B)

47. The computer abbreviation KB usually means–(A) Key Block(B) Kernel Boot(C) Key Byte(D) Kit Bit(E) Kilo ByteAns : (E)

48. What is the process of copying software programs from secondary storage media to the hard disk called?(A) Configuration(B) Download

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(C) Storage(D) Upload(E) InstallationAns : (D)

49. In Excel……….allows users to bring together copies of work-books that other users have worked on independently.(A) Copying(B) Merging(C) Pasting(D) Compiling(E) None of theseAns : (B)

50. Which of the following are advantages of CD-ROM as a storage media?(A) CD-ROM is an inexpensive way to store large, amount of data and information(B) CD-ROM disks retrieve data and information more quickly than magnetic disks do(C) CD-ROMs make less errors than magnetic media(D) An of the above(E) None of theseAns : (D)

Computer Knowledge : Solved Paper

1. The software tools that enable a user to interact with a computer for specific purposes are known as—(A) Hardware(B) Networked Software(C) Shareware(D) Applications(E) None of theseAns : (D)

2. A………shares hardware, software, and data among authorized users.(A) network(B) protocol(C) hyperlink(D) transmitter(E) None of theseAns : (A)

3. Computer programs are written in a high-level programming language; however, the humanreadable version of a program is called—(A) cache(B) instruction set(C) source code(D) word size(E) None of theseAns : (C)

4. In word processing, an efficient way to move the 3rd paragraph to place it after the 5th paragraph is—(A) copy and paste(B) copy, cut and paste(C) cut, copy and paste(D) cut and paste(E) None of theseAns : (D)

5. Which of the following is not a function of the control unit ?(A) Read instructions(B) Execute instructions(C) Interpret instructions(D) Direct operations(E) None of theseAns : (D)

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6. Software for organizing storage and retrieval of information is a(n)—(A) operating system(B) database(C) database program(D) data warehouse(E) None of theseAns : (C)

7. A set of step-by-step procedures for accomplishing a task is known as a(n)—(A) algorithm(B) hardware program(C) software bug(D) firmware program(E) None of theseAns : (A)

8. Which of the following is not true about RAM ?(A) RAM is a temporary storage area(B) RAM is the same as hard disk storage(C) RAM is volatile(D) Information stored in RAM is gone when you turn the computer off(E) None of theseAns : (B)

9. The main directory of a disk is called the………directory.(A) root(B) sub(C) folder(D) network(E) None of theseAns : (A)

10. The physical arrangement of elements on a page is referred to as a document’s……(A) features(B) format(C) pagination(D) grid(E) None of theseAns : (B)

11. =SUM (B1 : B8) is an example of a—(A) function(B) formula(C) cell address(D) value(E) None of theseAns : (B)

12. Which of the following storage media provides sequential access only ?(A) Floppy disk(B) Magnetic disk(C) Magnetic tape(D) Optical disk(E) None of theseAns : (B)

13. Compilers and translators are one form of—(A) ROM(B) RAM(C) Hard disk(D) Software(E) None of theseAns : (D)

14. Data representation is based on the………number system, which uses two numbers to represent all data.(A) binary

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(B) biometric(C) bicentennial(D) byte(E) None of theseAns : (A)

15. The most common input devices include—(A) Monitor and keyboard(B) Monitor and mouse(C) Mouse and keyboard(D) Printer and mouse(E) None of theseAns : (C)

16. www means—(A) world wide wonder(B) world wide wizard(C) world wide web(D) wide world web(E) None of theseAns : (C)

17. ………processing is used when a large mail-order company accumulates orders and processes them together in one large set.(A) Batch(B) Online(C) Real-time(D) Group(E) None of theseAns : (A)

18. What is the difference between a CD-ROM and a CD-RW ?(A) They are the same—just two different terms used by different manufacturers(B) A CD-ROM can be written to and a CD-RW cannot(C) A CD-RW can be written to, but a CD-ROM can only be read from(D) A CD-ROM holds more information than a CD-RW(E) None of theseAns : (C)

19. Holding the mouse button down while moving an object or text is known as—(A) Moving(B) Dragging(C) Dropping(D) Highlighting(E) None of theseAns : (B)

20. A………is a collection of data that is stored electronically as a series of records in a table.(A) spreadsheet(B) presentation(C) database(D) web page(E) None of theseAns : (C)

21. The………primarily take(s) care of the behind-the-scenes details and manage(s) the hardware.(A) operating system(B) application software(C) peripheral devices(D) hard disk(E) None of theseAns : (A)

22. A……is a professionally designed ‘empty’ document that can be adapted to the user’s needs.(A) file(B) guide

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(C) template(D) user guide file(E) None of theseAns : (C)

23. A group of 8 bits is known as a—(A) Byte(B) Kilobyte(C) Binary digit(D) Megabit(E) None of theseAns : (A)

24. The hardware device commonly referred to as the ‘brain’ of the computer is the—(A) RAM chip(B) Data input(C) CPU(D) Secondary storage(E) None of theseAns : (C)

25. What is the intersection of a column and a row on a worksheet called ?(A) Column(B) Value(C) Address(D) Cell(E) None of theseAns : (D)

26. ………are often delivered to a PC through an e-mail attachment and are often designed to do harm.(A) Viruses(B) Spam(C) Portals(D) Email messages(E) None of theseAns : (A)

27. What is the storage area for e-mail messages called ?(A) A folder(B) A directory(C) A mailbox(D) The hard disk(E) None of theseAns : (C)

28. A desktop computer is also known as a—(A) Palm Pilot(B) PC(C) Laptop(D) Mainframe(E) None of theseAns : (B)

29. When a file contains instructions that can be carried out by the computer, it is often called a(n) ……file.(A) data(B) information(C) executable(D) application(E) None of theseAns : (C)

30. Documents converted to……can be published to the Web.(A) a.doc file(B) http(C) machine language(D) HTML

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(E) None of theseAns : (D)

31. If a user needs information instantly available to the CPU, it should be stored—(A) on a CD(B) in secondary storage(C) in the CPU(D) in RAM(E) None of theseAns : (B)

32. To what temporary area can you store text and other data, and later paste them to another location ?(A) The clipboard(B) ROM(C) CD-ROM(D) The hard disk(E) None of theseAns : (A)

33. In a spreadsheet, a………is a number you will use in a calculation.(A) label(B) cell(C) field(D) value(E) None of theseAns : (D)

34. After slide-directed time, if you want to move ahead automatically, click in……check box in transition of this slide group in tab of animations—(A) Transition timer(B) Automatically opter(C) Transition opter(D) Automatic timer(E) None of theseAns : (B)

35. All are included in removable media except the following—(A) CD-ROMs(B) Diskette(C) DVDs(D) High disk drive(E) None of theseAns : (D)

36. If you open some menu and then decide that you do not want to select some option, then click the menu title again or press the…… key to layout the menu.(A) shift(B) tab(C) escape(D) F1(E) None of theseAns : (C)

37. Using the……process, it is easy to change the name of the file.(A) transforming(B) crash(C) renaming(D) retagging(E) None of theseAns : (C)

38. ………view shows that how will content on printed page, alongwith footer and margin header, appear.(A) Draft(B) Full screen reading(C) Outline(D) Page layout

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(E) None of theseAns : (D)

39. Using………, the text can be entered and edited very efficiently.(A) spreadsheet(B) typewriter(C) word processing programme(D) desktop publishing programme(E) None of theseAns : (D)

40. Other folders, named subfolders, can remain in the folders while creating hierarchical structure—(A) Mini folder(B) Teard folder(C) Subfolders(D) Object(E) None of theseAns : (C)

41. By using slide………, the characteristics of the fonts of all the slides in presentation, can be changed.(A) theme(B) icon(C) master(D) style(E) None of theseAns : (B)

42. Though several programmers can be opened simultaneously yet only…………programmed can be active.(A) four(B) three(C) two(D) one(E) None of theseAns : (B)

43. Straight and Uniform margins on both the sides indicate that there is …………in the document.(A) full justification(B) full alignment(C) left justification(D) right justification(E) None of theseAns : (A)

44. Among the typical computer programming languages used today, the following is not included in—(A) C++(B) JAVA(C)Visual Basic.NET(D) Machine language(E) None of theseAns : (D)

45. In table in excel, there are typical labels alongwith……(A) Letters(B) Numbers(C) Names(D) Formulae(E) None of theseAns : (B)

46. ………….makes available the commands to righten the software. Instructions are translated step-by-step and executed by the processor so that some objective can be achieved or some problem can be solved.(A) Software patch(B) Al language(C) Presentation language(D) Programming language(E) None of these

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Ans : (C)

47. As you create documents, graphs and pictures your computer holds the data in—(A) Restore file(B) Backup drive(C) Clip board(D) Memory(E) None of theseAns : (D)

48. Which of the following terms is used for the form in which the word will appear on the page ?(A) Text formatting(B) Character formatting(C) Point size(D) Type face(E) None of theseAns : (A)

49. ……….helps to capture the raw data and enter into the computer system.(A) CPU(B) Integrated circuit(C) Input device(D) Motherboard(E) None of theseAns : (C)

50. The following are included in the world programme ………….Title Bar, Ribbon, Status Bar, Views, Document workspace.(A) Window(B) Browser(C) Explorer(D) Website(E) None of theseAns : (A)

Computer Knowledge : Solved Paper

1. You can keep your personal files/folders in—(A) My folder(B) My Documents(C) My Files(D) My Text(E) None of theseAns : (B)

2. The primary purpose of software is to turn data into—(A) Web sites(B) Information(C) Programs(D) Objects(E) None of theseAns : (B)

3. A directory within a directory is called—(A) Mini Directory(B) Junior Directory(C) Part Directory(D) Sub Directory(E) None of theseAns : (D)

4. A compiler translates a program written in a high-level language into—(A) Machine language(B) An algorithm

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(C) A debugged program(D) Java(E) None of theseAns : (A)

5. When you turn on the computer, the boot routine will perform this test—(A) RAM test(B) Disk drive test(C) Memory test(D) Power-on self-test(E) None of theseAns : (B)

6. A ……is a unique name that you give to a file of information.(A) device letter(B) folder(C) filename(D) filename extension(E) None of theseAns : (D)

7. Hardware includes—(A) all devices used to input data into a computer(B) sets of instructions that a computer runs or executes(C) the computer and all the devices connected to it that are used to input and output data(D) all devices involved in processing information including the central processing unit, memory and storage(E) None of theseAns : (D)

8. A ……… contains specific rules and words that express the logical steps of an algorithm.(A) programming language(B) syntax(C) programming structure(D) logic chart(E) None of theseAns : (A)

9. All the deleted files go to—(A) Recycle Bin(B) Task Bar(C) Tool Bar(D) My Computer(E) None of theseAns : (A)

10. The simultaneous processing of two or more programs by multiple processors is—(A) Multiprogramming(B) Multitasking(C) Time-sharing(D) Multiprocessing(E) None of theseAns : (D)

11. The secret code that restricts entry to some programs—(A) Password(B) Passport(C) Entry-code(D) Access-code(E) None of theseAns : (A)

12. Computers use the ……… number system to store data and perform calculations.(A) binary(B) octal(C) decimal(D) hexadecimal

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(E) None of theseAns : (A)

13. The main function of the ALU is to—(A) Perform arithmetic and logical operations(B) Store data and information for future use(C) Control computer output, such as printing(D) Monitor all computer activities(E) None of theseAns : (A)

14. ……is the process of carrying out commands.(A) Fetching(B) Storing(C) Executing(D) Decoding(E) None of theseAns : (C)

15. Softcopy is the intangible output, so then what is hardcopy ?(A) The physical parts of the computer(B) The printed parts of the computer(C) The printed output(D) The physical output devices(E) None of theseAns : (C)

16. A(n) ……… is a program that makes the computer easier to use.(A) utility(B) application(C) operating system(D) network(E) None of theseAns : (A)

17. A complete electronic circuit with transistors and other electronic components on a small silicon chip is called a(n)—(A) Workstation(B) CPU(C) Magnetic disk(D) Integrated circuit(E) None of theseAns : (D)

18. Computer systems are comprised of—(A) Hardware, programs, processors, procedures and people(B) Hardware, programs, information, people and procedures(C) Hardware, programs, information, people and networks(D) Hardware, software, procedures, networks and people(E) None of theseAns : (D)

19. An error in a computer program—(A) Crash(B) Power Failure(C) Bug(D) Virus(E) None of theseAns : (C)

20. What is output ?(A) What the processor takes from the user(B) What the user gives to the processor(C) What the processor gets from the user(D) What the processor gives to the user(E) None of these

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Ans : (D)

21. The person who writes and tests computer programs is called a—(A) programmer(B) computer scientist(C) software engineer(D) project developer(E) None of theseAns : (A)

22. A set of instructions telling the computer what to do is called—(A) mentor(B) instructor(C) compiler(D) program(E) None of theseAns : (D)

23. What menu is selected to print ?(A) Edit(B) Special(C) File(D) Tools(E) None of theseAns : (C)

24. What is backup ?(A) Adding more components to your network(B) Protecting data by copying it from the original source to a different destination(C) Filtering old data from the new data(D) Accessing data on tape(E) None of theseAns : (B)

25. The term bit is short for—(A) Megabyte(B) Binary language(C) Binary digit(D) Binary number(E) None of theseAns : (C)

26. A saved document is referred to as a—(A) file(B) word(C) folder(D) project(E) None of theseAns : (A)

27. Specialized programs that assist users in locating information on the Web are called—(A) Information engines(B) Search engines(C) Web browsers(D) Resource locators(E) None of theseAns : (B)

28. An application program has which one of the following functions ?(A) It specifies the informationprocessing procedures required by a particular informationprocessing job(B) It controls the input/output and storage functions of the computer system(C) It provides various support services for the computer system(D) It supervises the operations of the CPU(E) None of theseAns : (A)

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29. In page preview mode—(A) You can see all pages of your document(B) You can only see the page you are currently working(C) You can only see pages that do not contain graphics(D) You can only see the title page of your document(E) None of theseAns : (A)

30. An operating system that can do multitasking means that—(A) The operating system can divide up work between several CPUs(B) Several programs can be operated concurrently(C) Multiple people can use the computer concurrently(D) All of the above(E) None of theseAns : (B)

31. The quickest and easiest way in Word, to locate a particular word or phrase in a document is to use the ……… command.(A) Replace(B) Find(C) Lookup(D) Search(E) None of theseAns : (B)

32. What is the default file extension for all Word documents ?(A) WRD(B) TXT(C) DOC(D) FIL(E) None of theseAns : (C)

33. With a CD you can—(A) Read(B) Write(C) Read and Write(D) Either Read or Write(E) None of theseAns : (C)

34. A collection of interrelated records is called a—(A) Utility file(B) Management information system(C) Database(D) Spreadsheet(E) None of theseAns : (C)

35. To move to the beginning of a line of text, press the ……… key.(A) PageUp(B) A(C) Home(D) Enter(E) None of theseAns : (C)

36. The term ‘user interface’ refers to—(A) What the user sees on the screen and how they can interact with it(B) How the operating system responds to user commands(C) the means by which the user interacts with the peripheral devices on the computer(D) The monitor that is available for the computer(E) None of theseAns : (A)

37. The background of any Word document—

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(A) Is always white colour(B) Is the colour you preset under the Options menu(C) Is always the same for the entire document(D) Can have any colour you choose(E) None of theseAns : (D)

38. Reusable optical storage will typically have the acronym—(A) CD(B) DVD(C) ROM(D) RW(E) None of theseAns : (D)

39. For creating a document, you use ……… command at File Menu.(A) Open(B) Close(C) New(D) Save(E) None of theseAns : (C)

40. The contents of ……… are lost when the computer turns off.(A) storage(B) input(C) output(D) memory(E) None of theseAns : (D)

41. Grouping and processing all of a firm’s transactions at one time is called—(A) A database management system(B) Batch processing(C) A real-time system(D) An on-line system(E) None of theseAns : (C)

42. A printer is this kind of device—(A) Input(B) Word processing(C) Processing(D) Output(E) None of theseAns : (D)

43. Text in a column is generally aligned—(A) Justified(B) Right(C) Center(D) Left(E) None of theseAns : (D)

44. What type of device is a computer mouse ?(A) Input(B) Output(C) Software(D) Storage(E) None of theseAns : (A)

45. In Excel, Charts are created using which option ?(A) Chart Wizard(B) Pivot Table

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(C) Pie Chart(D) Bar Chart(E) None of theseAns : (A)

46. What is the permanent memory built into your computer called ?(A) RAM(B) ROM(C) CPU(D) CD-ROM(E) None of theseAns : (B)

47. If text was highlighted and ‘Edit’ ‘Copy’ was clicked, what would happen ?(A) Text would be copied from the document and placed in the clipboard(B) Text would be removed from the document and placed in the clipboard(C) Text from the clipboard would be placed in the document at the place where the cursor is blinking(D) (B) and (C) above(E) None of theseAns : (A)

48. You can start Microsoft Word by using ……… button.(A) New(B) Start(C) Program(D) Control Panel(E) None of theseAns : (C)

49. You click at B to make the text—(A) Italics(B) Underlined(C) Italics and Underlined(D) Bold(E) None of theseAns : (D)

50. The……becomes different shapes depending on the task you are performing.(A) Active tab(B) Insertion point(C) Mouse pointer(D) Ribbon(E) None of theseAns : (C)

Computer Knowledge : Solved Paper

1. A………typically connects personal computers within a very limited geographical area, usually within a single building.(A) LAN(B) BAN(C) TAN(D) NAN(E) None of theseAns : (A)

2. Computers manipulate data in many ways, and this manipulation is called—(A) utilizing(B) batching(C) upgrading(D) processing(E) None of theseAns : (D)

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3. An e-mail address typically consists of a user ID followed by the ……… sign and the name of the e-mail server that manages the user’s electronic post office box.(A) @(B) #(C) &(D) *(E) None of theseAns : (A)

4. Software applies……, also called algorithms, to process data.(A) arithmetic(B) procedures(C) objects(D) rules(E) None of theseAns : (A)

5. A file extension is separated from the main file name with a(n) ……, but no spaces.(A) question mark(B) exclamation mark(C) underscore(D) period(E) None of theseAns : (E)

6. An ad hoc query is a—(A) pre-planned question(B) pre-scheduled question(C) spur-of-the-moment question(D) question that will not return any results(E) None of theseAns : (B)

7. A Web ……… consists of one or more Web pages located on a Web server.(A) hub(B) site(C) story(D) template(E) None of theseAns : (B)

8. A computer ……… is a set of program instructions that can attach itself to a file, reproduce itself, and spread to other files.(A) worm(B) virus(C) trojan horse(D) phishing scam(E) None of theseAns : (B)

9. The desktop contains small graphics called—(A) windows(B) logos(C) icons(D) pictures(E) None of theseAns : (C)

10. C, BASIC, COBOL, and Java are examples of ……… languages.(A) low-level(B) computer(C) system programming(D) high-level(E) None of theseAns : (D)

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11. A(n)………camera is a peripheral device used to capture still images in a digital format that can be easily transferred into a computer and manipulated using graphics software.(A) digital(B) analog(C) classic(D) film(E) None of theseAns : (A)

12. ……makes it possible for shoppers to make purchases using their computers.(A) E-world(B) E-commerce(C) E-spend(D) E-business(E) None of theseAns : (D)

13. Networks are monitored by security personnel and supervised by ………who set(s) up accounts and passwords for authorized network users.(A) IT managers(B) the government(C) network administrators(D) password administrators(E) None of theseAns : (C)

14. Application software is designed to accomplish—(A) real-world tasks(B) computer-centric tasks(C) gaming tasks(D) operating system tasks(E) None of theseAns : (D)

15. A telephone number, a birth date, and a customer name are all examples of—(A) a record(B) data(C) a file(D) a database(E) None of theseAns : (D)

16. The human-readable version of a program is called—(A) source code(B) program code(C) human code(D) system code(E) None of theseAns : (D)

17. A ……… computer (also referred to as a laptop), is a small, lightweight personal computer that incorporates the screen, the keyboard, storage, and processing components into a single portable unit.(A) notebook(B) journal(C) diary(D) briefcase(E) None of theseAns : (A)

18. ……… is the result produced by a computer.(A) Data(B) Memory(C) Output(D) Input(E) None of these

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Ans : (C)

19. Programs such as Internet Explorer that serve as navigable windows into the Web are called—(A) Hypertext(B) Networks(C) Internet(D) Web browsers(E) None of theseAns : (D)

20. A ……… is a device that not only provides surge protection, but also furnishes your computer with battery backup power during a power outage.(A) surge strip(B) USB(C) UPS(D) battery strip(E) None of theseAns : (C)

21. When you save to ………, your data will remain intact even when the computer is turned off.(A) RAM(B) motherboard(C) secondary storage device(D) primary storage device(E) None of theseAns : (C)

22. The motherboard is the—(A) circuit board that houses peripheral devices(B) same as the CPU chip(C) the first chip that is accessed when the computer is turned on(D) circuit board that contains a CPU and other chips(E) None of theseAns : (D)

23. A computer-intensive problemruns on a—(A) server(B) main frame(C) supercomputer(D) super PC(E) None of theseAns : (C)

24. A(n)……converts and executesone statement at a time.(A) compiler(B) interpreter(C) converter(D) instructions(E) None of theseAns : (B)

25. The term ……… designates equipment that might be added to a computer system to enhance its functionality.(A) digital device(B) system add-on(C) disk pack(D) peripheral device(E) None of theseAns : (D)

26. Approximately how many bytes make one megabyte ?(A) One thousand(B) Ten thousand(C) One hundred(D) One million(E) None of these

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Ans : (D)

27. What is MP3 ?(A) A mouse(B) A Printer(C) A Sound format(D) A Scanner(E) None of theseAns : (C)

28. All the deleted files go to—(A) Recycle Bin(B) Task Bar(C) Tool Bar(D) My Computer(E) None of theseAns : (A)

29. ……… this is the act of copying or downloading a program from a network and making multiple copies of it.(A) Network piracy(B) Plagiarism(C) Software piracy(D) Site-license piracy(E) None of theseAns : (C)

30. A directory within a directory is called—(A) Mini Directory(B) Junior Directory(C) Part Directory(D) Sub Directory(E) None of theseAns : (D)

31. Which is the best definition of a software package ?(A) An add-on for your computer such as additional memory(B) A set of computer programs used for a certain function such as word processing(C) A protection you can buy for a computer(D) The box, manual and license agreement that accompany commercial software(E) None of theseAns : (B)

32. In MICR, C stands for ……….(A) Code(B) Colour(C) Computer(D) Character(E) None of theseAns : (D)

33. Fax machines and imaging systems are examples of—(A) bar-code readers(B) imaging systems(C) scanning devices(D) pen-based systems(E) None of theseAns : (B)

34. When writing a document, you can use the ……… feature to find an appropriate word or an alternative word if you find yourself stuck for the right word.(A) dictionary(B) word finder(C) encyclopedia(D) thesaurus(E) None of these

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Ans : (A)

35. Which key is used in combination with another key to perform a specific task ?(A) Function(B) Control(C) Arrow(D) Space bar(E) None of theseAns : (B)

36. A disk’s content that is recorded at the time of manufacture and that cannot be changed or erased by the user is—(A) read-only(B) memory-only(C) run-only(D) write-only(E) None of theseAns : (A)

37. In an information system, alphanumeric data normally takes the form of—(A) Sentences and paragraphs(B) Numbers and alphabetical characters(C) Graphic shapes and figures(D) Human voice and other sounds(E) None of theseAns : (B)

38. A Website’s main page is called its—(A) home page(B) browser page(C) search place(D) bookmark(E) None of theseAns : (A)

39. When installing ………, the user must copy and usually decompress program files from a CDROM or other medium to the hard disk.(A) programming software(B) system hardware(C) applications hardware(D) applications software(E) None of theseAns : (A)

40. A collection of interrelated files in a computer is a—(A) file manager(B) field(C) record(D) database(E) None of theseAns : (D)

41. A ……… computer is a large and expensive computer capable of simultaneously processing data for hundreds or thousands of users.(A) server(B) mainframe(C) desktop(D) tablet(E) None of theseAns : (B)

42. The trend in computer systems is toward the use of graphical user interfaces (GUIs). In these operating systems, a trackball is described as—(A) a roller ball which moves the cursor(B) a pen-shaped device which allows data to be entered through the CRT screen(C) a figure which resembles a familiar office device

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(D) an outdated input device(E) None of theseAns : (A)

43. Various applications and documents are represented on the Windows desktop by—(A) Symbols(B) Labels(C) Graphs(D) Icons(E) None of theseAns : (D)

44. What is usually used for displaying information at public places ?(A) Monitors(B) Overhead Projections(C) Monitors and Overhead Projections(D) Touch Screen Kiosks(E) None of theseAns : (D)

45. The real business and competitive value of information technology lies in—(A) The software applications that are used by many companies(B) The capabilities of the software and value of the information a business acquires and uses(C) The infrastructure of hardware, networks, and other IT facilities that are commonly used by many companies(D) The capabilities of the hardware and the speed at which it processes information(E) None of theseAns : (B)

46. Companies use which of the following vendors to provide access to software and services rather than purchasing the applications and maintaining the applications themselves ?(A) Open source vendors(B) Alliances(C) Application service providers(D) All of the above(E) None of theseAns : (C)

47. Which one of the following would be considered as a way that a computer virus can enter a computer system ?(A) Opening an application previously installed on the computer(B) Borrowed copies of software(C) Viewing a website without causing any additional transactions(D) Running antivirus programs(E) None of theseAns : (B)

48. Collecting personal information and effectively posing as another individual is known as the crime of—(A) spooling(B) dentity theft(C) spoofing(D) hacking(E) None of theseAns : (B)

49. The first step in the transaction processing cycle is—(A) database operations(B) audit(C) data entry(D) user inquiry(E) None of theseAns : (C)

50. In the information systems concept, the output function involves—(A) Capturing and assembling elements that enter the system to be processed(B) Transformation processes that convert input into output

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(C) Transferring elements that have been produced by a transformation process to their ultimate destination(D) Monitoring and evaluating feedback to determine whether a system is moving toward the achievement of its goal(E) None of theseAns : (A)

Marketing and Computer Knowledge : Solved Paper 1. Four of the following five are alike in a certain way and so form a group. Which is the one that does

not belong to the group ?1. Marketing function includes—(A) Designing new products(B) Advertisements(C) Publicity(D) After sales service(E) All of theseAns : (E)

2. Lead generation can be resorted to by browsing—(A) Telephone directories(B) Yellow pages(C) Internet sites(D) List of existing customers(E) All of theseAns : (E)

3. Effective selling skills depend on—(A) Effective lead generation(B) Sales Call Planning(C) Territory Allocation(D) Effective communication skills(E) All of theseAns : (E)

4. Market Information means—(A) Knowledge level of marketing staff(B) Information about marketing staff(C) Information regarding Share market(D) Knowledge of related markets(E) All of theseAns : (D)

5. Marketing channels mean—(A) Delivery period(B) Delivery time(C) Delivery outlets(D) Delivery place(E) All of theseAns : (E)

6. ‘Buyer Resistance’ means—(A) Buyer’s interest in the product being sold(B) Buyer fighting with the seller(C) Buyer’s hesitation in buying the product(D) Buyer becoming a seller(E) Buyer buying the productAns : (C)

7. Marketing is the function of—(A) Sales persons(B) Production Department(C) Planning Department(D) Team leaders(E) A collective function of all staffAns : (E)

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8. A DSA means—(A) Direct Service Agency(B) Direct Selling Agent(C) Double Selling Agent(D) Distribution Agency(E) None of theseAns : (B)

9. Service Marketing is resorted to in—(A) All manufacturing companies(B) All production houses(C) Export units(D) Insurance companies and banks(E) All of theseAns : (D)

10. Marketing is—(A) A skilled person’s job(B) A one day function(C) A one time act(D) Required only when a new product is launched(E) None of theseAns : (A)

11. Market share refers to—(A) Share market prices(B) Price fluctuation in the market(C) Share issue floated by the company(D) Share of wallet(E) Share of business of the company as compared to peersAns : (E)

12. Service Marketing is the same as—(A) Internet marketing(B) Telemarketing(C) Internal Marketing(D) Relationship Marketing(E) All of theseAns : (D)

13. Current Accounts can be freely opened by ………… Find the incorrect answer.(A) All NRIs(B) All businessmen(C) Government departments(D) Firms and Companies(E) HUFsAns : (E)

14. Buyer Resistance can be overcome by—(A) Cordial relation between buyer and seller(B) Good negotiation(C) Persuasive communication(D) Good after sales service(E) All of theseAns : (A)

15. Cross-selling is useful for canvassing—(A) Current Accounts(B) Fixed Deposit Accounts(C) Student loans(D) Car loans(E) All of theseAns : (E)

16. Market segmentation helps to determine—

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(A) Target groups(B) Sale price(C) Profit levels(D) Product life cycle(E) All of theseAns : (A)

17. The target group for Car loans is—(A) Auto manufacturing companies(B) Car dealers(C) Taxi drivers(D) Car purchasers(E) All of theseAns : (E)

18. The best promotional tool in any marketing is—(A) e-promotion(B) Public Relations(C) Viral marketing(D) Word of mouth publicity(E) AdvertisementsAns : (E)

19. Customisation results in—(A) Customer exodus(B) Customer retention(C) Customer complaints(D) All of these(E) None of theseAns : (B)

20. The target group for Education Loans is—(A) All parents(B) All Professors(C) All Research Scholars(D) All Tutorial Colleges(E) All College StudentsAns : (E)

21. Find the correct sentence.(A) Higher the price, higher are the sales(B) More sales persons lead to more sales(C) Mission statement is part of a Market Plan(D) Better sales incentives means better performance(E) All customers are profitable customersAns : (C)

22. Good marketing strategy envisages good and proper—(A) Product development(B) Promotion and Distribution(C) Pricing(D) Relationship management(E) All of theseAns : (E)

23. Savings Accounts can be opened by—(A) All individuals fulfilling KYC norms(B) All individuals earning more than Rs. 1,00,000 per annum(C) All individuals above the age of 18(D) All salaried persons only(E) All students below the age of 18Ans : (C)

24. Situation Analysis is useful for—(A) SWOT Analysis(B) Analysis of Sales person’s performances

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(C) Analysis of capital markets(D) All of these(E) None of theseAns : (A)

25. Information that comes from an external source and fed into computer software is called—(A) Input(B) Output(C) Throughput(D) Reports(E) None of theseAns : (A)

26. With a CD you can—(A) Read(B) Write(C) Neither Read nor Write(D) Both Read and Write(E) None of theseAns : (D)

27. Errors in a computer program are referred to as—(A) bugs(B) mistakes(C) item overlooked(D) blunders(E) None of theseAns : (A)

28. Which of the following are computers that can be carried around easily ?(A) Laptops(B) Supercomputers(C) PCs(D) Minicomputers(E) None of theseAns : (A)

29. What menu is selected to change font and style ?(A) Tools(B) File(C) Format(D) Edit(E) None of theseAns : (C)

30. Where is the disk put in a computer ?(A) In the hard drive(B) In the disk drive(C) Into the CPU(D) In the modem(E) None of theseAns : (B)

31. A computer’s hard disk is—(A) an arithmetic and logical unit(B) computer software(C) operating system(D) computer hardware(E) None of theseAns : (D)

32. A compiler is used to translate a program written in—(A) a low level language(B) a high level language(C) assembly language(D) machine language

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(E) None of theseAns : (B)

33. In programming, you use the following keys—(A) Arrow keys(B) Function keys(C) Alpha keys(D) page up and Page Down keys(E) None of theseAns : (A)

34. Which keys enable the input of numbers quickly ?(A) Function keys(B) The numeric keypad(C) Ctrl, shift and alt(D) Arrow keys(E) None of theseAns : (B)

35. Files are organized by storing them in—(A) tables(B) databases(C) folders(D) graphs(E) None of theseAns : (C)

36. The secret code that restricts entry to some programs—(A) entry-code(B) passport(C) password(D) access-code(E) None of theseAns : (C)

37. Advertisements are not required in—(A) Public Sector banks(B) Private Sector banks(C) Government concerns(D) Profit making companies(E) None of theseAns : (C)

38. The most common method of entering text and numerical data into a computer system is through the use of a—(A) plotter(B) scanner(C) printer(D) keyboard(E) None of theseAns : (D)

39. Computer programs are also known as—(A) operating systems(B) documents(C) peripherals(D) applications(E) None of theseAns : (D)

40. A collection of unprocessed items is ………(A) information(B) data(C) memory(D) reports(E) None of these

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Ans : (B)

41. ……… is when the more powerhungry components, such as the monitor and the hard drive, are put in idle.(A) Hibernation(B) Power down(C) Standby mode(D) The shutdown procedure(E) None of theseAns : (C)

42. ……… is the process of dividing the disk into tracks and sectors.(A) Tracking(B) Formatting(C) Crashing(D) Allotting(E) None of theseAns : (B)

43. A saved document is referred to as a ………(A) file(B) word(C) folder(D) project(E) None of theseAns : (A)

44. Which of the following is the largest unit of storage ?(A) GB(B) KB(C) MB(D) TB(E) None of theseAns : (D)

45. The operating system is the most common type of ……… software.(A) communication(B) application(C) system(D) word-processing(E) None of theseAns : (B)

46. A ……… is approximately one billion bytes.(A) kilobyte(B) bit(C) gigabyte(D) megabyte(E) None of theseAns : (C)

47. A scanner scans—(A) Pictures(B) Text(C) Both Pictures and Text(D) Neither Pictures nor Text(E) None of theseAns : (C)

48. Dumb terminals have terminals and—(A) Mouse(B) Speakers(C) Keyboard(D) Mouse or Speakers(E) None of theseAns : (C)

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49. The portion of the CPU that coordinates the activities of all the other computer components is the—(A) motherboard(B) coordination board(C) control unit(D) arithmetic logic unit(E) None of theseAns : (C)

50. A repair for a known software bug, usually available at no charge on the Internet, is called a(n)—(A) version(B) patch(C) tutorial(D) FAQ(E) None of theseAns : (B)

SBI - Clerk Recruitment Exam., 2009Marketing Aptitude/Computer Knowledge 1. A keyboard is this kind of device—(A) black(B) input(C) output(D) word Processing(E) None of theseAns : (B)

2. IT stands for—(A) information Technology(B) integrated Technology(C) intelligent Technology(D) interesting Technology(E) None of theseAns : (A)

3. Which of the following refers to the fastest, biggest and most expensive computers ?(A) Personal Computers(B) Supercomputers(C) Laptops(D) Notebooks(E) None of theseAns : (B)

4. A collection of related information sorted and dealt with as a unit is a—(A) disk(B) data(C) file(D) floppy(E) None of theseAns : (C)

5. The process of a computer receiving information from a server on the Internet is known as—(A) pulling(B) pushing(C) downloading(D) transferring(E) None of theseAns : (C)

6. Which part of the computer helps to store information ?(A) Disk drive(B) Keyboard(C) Monitor(D) Printer

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(E) None of theseAns : (A)

7. ………………is the process of carrying out commands.(A) Fetching(B) Storing(C) Executing(D) Decoding(E) None of theseAns : (C)

8. The role of a………generally is to determine a buyer’s needs and match it to the correct hardware and software.(A) computer Scientist(B) computer sales representative(C) computer consultant(D) corporate trainer(E) None of theseAns : (B)

9. Which of the following groups consist of only output devices ?(A) Scanner, Printer, Monitor(B) Keyboard, Printer, Monitor(C) Mouse, Printer, Monitor(D) Plotter, Printer, Monitor(E) None of theseAns : (D)

10. The rectangular area of the screen that displays a program, data, and/or information is a—(A) title bar(B) button(C) dialog box(D) window(E) None of theseAns : (D)

11. A(n)………contains commands that can be selected.(A) pointer(B) menu(C) icon(D) button(E) None of theseAns : (B)

12. An error is also known as—(A) bug(B) debug(C) cursor(D) icon(E) None of theseAns : (A)

13. Arithmetic Operations—(A) involve matching one data item to another to determine if the first item is greater than, equal to, or less than the other item(B) sort data items according to standard, predefined criteria in ascending order or descending order(C) use conditions with operators such as AND, OR and NOT(D) include addition, subtraction, multiplication and division(E) None of theseAns : (D)

14. Sending an e-mail is similar to—(A) picturing an event(B) narrating a story(C) writing a letter(D) creating a drawing

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(E) None of theseAns : (C)

15. Promotion in Marketing means—(A) passing an examination(B) elevation from one grade to another(C) selling the products through various means(D) selling the product in specific areas(E) None of theseAns : (C)

16. Microsoft Word is an example of—(A) an operating system(B) a processing device(C) application software(D) an input device(E) None of theseAns : (B)

17. Sources of Sales Leads are—(A) Data Mining(B) Market Research(C) Media Outlets(D) Promotional Programs(E) All of theseAns : (E)

18. Any data or instruction entered into the memory of a computer is considered as—(A) storage(B) output(C) input(D) information(E) None of theseAns : (A)

19. Which part of the computer displays the work done ?(A) RAM(B) printer(C) monitor(D) ROM(E) None of theseAns : (C)

20. One of the methods for Market Monitoring is—(A) to watch TV serials(B) to discuss with other sales persons(C) to monitor media outlets(D) All of these(E) None of theseAns : (C)

21. Market Expansion means—(A) hiring more staff(B) firing more staff(C) buying more products(D) buying more companies(E) None of theseAns : (E)

22. A series of instructions that tells a computer what to do and how to do it is called a—(A) program(B) command(C) user response(D) processor(E) None of theseAns : (A)

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23. Effective marketing helps in—(A) developing new products(B) creating a competitive environment(C) building demand for products(D) All of these(E) None of theseAns : (D)

24. Which is the part of a computer that one can touch and feel ?(A) Hardware(B) Software(C) Programs(D) Output(E) None of theseAns : (A)

25. A Call in Marketing means—(A) to phone the customers(B) to visit the customers(C) to visit the marketing site(D) to call on prospective customers(E) None of theseAns : (D)

26. Delivery Channel means—(A) maternity wards(B) handing over the products to the buyers(C) places where products are made available to the buyers(D) All of these(E) None of theseAns : (C)

27. Processing involves—(A) inputting data into a computer system(B) transforming input into output(C) displaying output in a useful manner(D) providing relevant answers(E) None of theseAns : (B)

28. One of the following is a target group for the marketing of Internet Banking.(A) All the customers(B) All the educated customers(C) All the computer educated customers(D) Only creditors(E) All of theseAns : (C)

29. Innovation mean—(A) Product Designing(B) New ideas(C) Impulse(D) Both (A) and (B)(E) None of theseAns : (D)

30. One of the following is a target group for the marketing of educational loan.(A) All the customers(B) Students(C) Only poor students(D) Students having promising educational track record(E) All of theseAns : (B)

31. Service after sale is not the function of—

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(A) Marketing staff(B) Seller(C) Director of the company(D) Employees of the company(E) All of the above are wrongAns : (A)

32. If done through………the rural marketing would be more effective.(A) fairs(B) village fairs(C) door to door campaign(D) All of these(E) None of theseAns : (B)

33. Market Survey means—(A) Market Research(B) Market Planning(C) Marketing Strategies(D) Market Monitering(E) All of theseAns : (A)

34. ………can be done through digital Banking ?(A) Mobile phone(B) Internet(C) Telephone(D) All of these(E) None of theseAns : (A)

35. A good seller should have the following quality/qualities ?(A) Devotion to the work(B) Submissive(C) Sympathy(D) All of these(E) None of theseAns : (D)

36. The rural marketing is not required because—(A) rural people do not understand marketing(B) its not practical from the cost point of view(C) it is sheer wastage of time(D) All are wrong(E) All are correctAns : (D)

37. Planned-cost service means—(A) Costly products(B) Extra profit on the same cost(C) Extra work by seller(D) All of these(E) None of theseAns : (B)

38. Internet marketing means—(A) Self-marketing(B) Core Groups monitering(C) Employees marketing(D) All of these(E) None of theseAns : (E)

39. The aim of successful marketing is—(A) to increase the sale(B) to increase the profit

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(C) to increase the output of sellers(D) All of these(E) None of theseAns : (D)

40. The networking becomes……through networking.(A) very difficult(B) dull(C) easy(D) has no role in marketing(E) None of theseAns : (C)

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