8/13/2019 Comtec Corporate Profile 2012

1/8

8/13/2019 Comtec Corporate Profile 2012

2/8

ABOUT COMTEC

Comtec is a trusted provider of IT Infrastructure, Datacentre and Communications solutions.

We adopt technologies from leading vendors to deliver innovative, cost-effective information

and communications technology solutions for SMB, mid-market and enterprise clients. We are

accredited to both provide and support multi-vendor solutions to meet any business challenge.

Established in 1994, our reputation is based on our outstanding industry knowledge and an understanding of both the

challenges that face our clients and the vast array of technologies available to them. We deliver a competitive advantage

to our clients by implementing exible, scalable and cost-effective technology solutions.

Comtec provides a comprehensive consultancy, design, implementation and support service that

complements a portfolio of products from some of the worlds leading technology vendors.

TECHNOLOGY PARTNERS

Here at Comtec we choose to partner with the worlds leading providers of hardware and software solutions

for IT infrastructure, communications and datacentre and were justiably proud of the number, and level,

of accreditations that our technical team holds. This enables us to provide truly independent advice and to

design, deliver and support best-in-class solutions.

In addition to our tier 1 partners, we work with a wide variety of leading technology vendors:

8/13/2019 Comtec Corporate Profile 2012

3/8

COMTEC SERVICES

Comtec is dedicated to delivering best-in-class technology by leveraging the latest

innovations from leading vendors to deliver intelligent, cost effective solutions that

meet the needs of businesses of all sizes.

Comtec services and solutions are designed with your business in mind. We aim to provide exible,

scalable and efcient solutions that will enable improved business performance. Were also committedto lowering the total cost of technology ownership with innovative solutions for server consolidation, data/

voice convergence, scalable disaster recovery, reduced energy consumption and capital expenditure.

Comtec provides a range of comprehensive technology infrastructure solutions, applications and services

for IT, networking, datacentre/server room, security, power and cooling. We understand that every

business has its own, unique requirements and design solutions to meet your specic needs, whether you

maintain your own on-premise infrastructure or opt for a managed or cloud computing solution.

Comtec offers next-generation Ethernet and IP voice connectivity services, leveraging the infrastructure of

BTs 21st Century Network, that deliver higher-speeds, exible bandwidth and quality of service at lower

costs.

COMTEC MANAGED SERVICES

Comtec Managed Services provide organisations with the

exibility, expertise and resources to maximise the valueof their ICT adoption. Unlike many service providers, the

Comtec range of bespoke managed services is provided

entirely by in-house resource. By maintaining the skills

internally, we are able to offer improved responsiveness

and accountability.

Virtual Data Management

Offsite Back Up

Business Continuity

Managed Email

Cloud/Hosted Services

CUSTOMER COMMITMENT

Technology is our domain and were committed to making it work for you. Whatever your business objectives, our highly

experienced consultants and engineers are available to advise you on your short or long-term technology goals.

We take the time to understand your business and propose solutions that address your challenges and t your strategy;

we wont just recommend technology for technologys sake.

Were dedicated to building strong relationships with both our clients and our technology partners so whatever your ICT

requirement, on-premise, managed or hosted, why not give us a call?

The extensive knowledge of our technical team is

underwritten by our investment in technology. Our

state-of-the-art 24/7 Network Operations Centre (NOC)

provides round-the-clock, proactive systems monitoring

and management; ensuring systems availability and

performance.

Our award-winning datacentre was designed and built as

proof of our APC expertise. It features the very latest in

energy efcient design and technology, including a hot-

aisle containment cube, driving down the cost of power and

cooling. Disaster recovery, security, back up and business

continuity are provided by mirrored facilities in London,

Swindon and New York.

8/13/2019 Comtec Corporate Profile 2012

4/8

CAPABILITIES

End-to-end technology infrastructure solutions,

applications and services for:

IT

networking

storage

security

client servers

application management

Support for workforce mobility and desktop virtualisation

Custom designed conguration and testing facilities

ISO 9001 Quality approved company

Lowering the total cost of technology ownership with

solutions for server consolidation, data & voice

convergence, scalable disaster recovery, reduced

energy expenditure and capital investment

Improved business performance through faster,

more reliable access to business critical data

and applications

A single point of contact for all your technology

needs IT, server room infrastructure, network,

voice and security

Access to technology and vendor specic

expertise; keeping you up-to-date with the

complexities of technology and systems operationto ensure that IT solutions work for your organisation

IT INFRASTRUCTURE

As a leading provider of core IT infrastructure solutions, our reputation has been built on

our proven ability to establish a thorough understanding of the needs of our customers.

Understanding the underlying challenges and business objectives that drive the need

for technology allows us to design and implement innovative, cost-effective and scalable

solutions for businesses of all sizes.

VALUE

8/13/2019 Comtec Corporate Profile 2012

5/8

DATACENTRE

As a long-standing datacentre specialist and Elite Partner to Schneider Electric, we provide

intelligent eco-structures and services that address a range of strategic IT and business

objectives. Our solutions provide high-availability power, cooling, management and monitoring

to meet service level agreements and guaranteed uptime requirements for all types of

organisations, large or small.

CAPABILITIES

Efcient on-demand datacentres, server rooms andcommunications rooms

Modular and scalable network critical physical

infrastructure

Right-sized power and cooling for virtualisation and

high-density environments

Comprehensive monitoring and management tools

Consultancy, assessment, design and build services

Efcient, reliable power and cooling

Remote management capabilities via Comtecs

24/7 NOC

Datacentre, server room and communications roomrelocation services

Reduce the threat of downtime and keep yourfacilities operating optimally

Anticipate and respond to the demands placed

upon network-critical physical infrastructure

Constant visibility, vigilance and intervention to

protect IT investments

Increase power and cooling capacity with a

smaller footprint

Minimise energy costs and help meet Carbon

Reduction Commitments (CRC)

Turn any room into a world-class datacentre or

extend the life of an existing facility

Next generation WAN connectivity utilising the

infrastructure of BTs 21st century network

VALUE

8/13/2019 Comtec Corporate Profile 2012

6/8

CAPABILITIES

Voice & Data Connectivity

Intelligent Network Services

Unied Communications

Contact Centre

Cloud-Based Telephony

Business Mobile

Signicant reduction in on-going communication

expenditure through reducing costs for voice, data

and mobile connections and usage

Increase in staff productivity by providing them with

the tools that enable them to communicate more

efciently and effectively

Improvement in customer satisfaction through

greater accessibility to the right person rst time to

handle their enquiry

A reduction in both the complexity and management

overhead by creating a single, unied

communication infrastructure across all ofces and

remote workers

COMMUNICATIONS

Comtec help organisations to design implement and optimise highly effective business

communications. We do this by combining best-in-breed communications technologies with our

highly exible, reliable and scalable voice and data connectivity services.

At the heart of our capability is our core communication network that enables us to deliver any voice and data

service to any location. Our experience and investment in this core infrastructure allows us to deliver the highest

levels of reliability and exibility at truly competitive rates.

We help our clients to make a step-change in the way they communicate and collaborate through a range of Unied

Communications, Contact Centre and Business Mobile solutions that we provide as either an on-premise or fully

hosted and managed service.

VALUE

8/13/2019 Comtec Corporate Profile 2012

7/8

MAINTENANCE & SUPPORT

Our range of IT, network and voice support services have been designed to enable you

to operate your information and communications technologies as cost-effectively and

efciently as possible. Our team of highly accredited experts are dedicated to helping

you ensure the continuity of your business-critical applications

IT servers, storage and PC support, including data backups and application software updates

IT ofce applications support, including email, antivirus, anti-spam, content ltering

Server virtualisation support, including Citrix, VMware and associated infrastructure

Data and IP network support, including routers, switches, rewalls, DNS, DHCP, WINS

Voice, IP-PBXs and contact centre solutions support, including voicemail and call recording

Whether you require basic system maintenance and support, or proactive monitoring with real-time response,

we have the depth of experience and the in-house expertise to handle all of your requirements.

Comtecs support services range from pre-purchased bundled hours of support through to a fully outsourced

IT service. We can be your engineer, IT expert or IT department.

CAPABILITIES

Flexible support options:

Annual contracts, paid monthly, with standard

8 hours onsite support per month

Pre-purchased telephone, remote and on-site support

Reactive on-demand pay-as-you-go services

Support for dedicated areas or combined IT, network

and voice support

Help desk and user support, by phone or email

Online visibility of tickets

Proactive, remote monitoring and management

Management of hardware inventories, product

warranties and software licences.

Improved uptime and availability through dened

service levels, proactive management, telephone

and on-site support

Increased exibility and reduced total cost of

ownership (TCO) by relieving your organisation

of the burden of day to day management and

maintenance of your IT, network and voice assets

Predictable monthly costs make IT budgeting

simpler

Accessing expertise (technology and vendor

specic) to keep you up to date with the

complexities of technology and systems operation.

VALUE

8/13/2019 Comtec Corporate Profile 2012

8/8

infrastructure | datacentre | communications

T: 0800 008 7599

E: info@comtec.com

www.comtec.com

Head Ofce

Comtec House

Albert Road North

Reigate

Surrey

RH2 9EL

CONTACT US