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Yogini Barot
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Management is the process of optimizing human,
material & financial contributions for the
achievement of organizational goals.
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Management is present every time and everywhere.
Harold Koontz and Heinz Weihrich def:
theprocess of designing and maintaining an
environment in which individuals, working together
in groups, efficiently accomplish selected aims.
Management is an essential tool for any
organization.
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Purpose of management to formulate effective
organizational strategies and to achieve them
efficiently
Deals with internal and external environment Concerned with all resources
Functions include: planning, organizing, directing,
controlling
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Managerial skills and organizational hierarchy
Supervisory Level
Middle Level
TopLevel
Technical Skills
Human Skills
Conceptual skills
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To achieve OST M: Mission O: Objective S Strategies T Tactics
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Internal Environment: Organizational structure
Finance
Marketing
Production Human Resource
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External Environment:
Social and culture
Technical
Economical
Political
Natural
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Science : Developed systematically, observation,
measurement, experimentation.
Management knowledge is developed through
observation, measurement and experimentation. Management cannot be equated with exact science
like physics, chemistry.
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Art :-is understanding how a particular activity can
be done.
Art -> conscious effort and practice.
Management -> continuously analyse environmentand formulate plans and strategies.
Management have to modify the strategies based on
environmental changes.
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A profession should satisfy the following:
Body of Knowledge
Development & updating the knowledge
Professional Journals
Professional Associations
Code of Conduct
Specialised Educational Qualifications
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Administration: Involves policy making, formulation of vision, mission,
objectives and strategies
Is a function of top management. It decides organizational
structure and prepares organizational plans
Management:
Involves executing the plans and strategies and carrying out
various activities determined by Administration
Directs and controls subordinates Is a function of lower level people in company
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According to Peter F. Drucker
Administration:
Governance of non-profit organization
Measured by efficiency in rendering services
Management:
Governance of business organization
Measured by the efficiency in profit making
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According to E.F.L. Branch
Management is a comprehensive and integrated term. It includes planning,
organizing, directing and controlling. It can be classified into two
categories:
1. Administrative Management
Represents top level management pertaining thinking and planning function.
Performs the function of formulation of vision, mission and strategies
2. Operative Management
Represents lower level management covering execution and implementation function
Performs the function of execution, directing and controlling which involves the
contribution of middle level manager and lower level managers
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PLANNING:
Involves selecting missions and objectives as well as the actions to achieve them.
It is a decision making process
Choosing a future course of action from different alternatives.
ORGANIZING:
It is an establishment of intentional structure of roles for people to fill in an
organization
The purpose of an organization structure is to help create an environment for human
performance
It simple means assignment of roles, duties, responsibilities to achieve the goal.
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Formal Authority & Status
Interpersonal Roles1. Figurehead
2. Leader
3. Liaison
Informational Roles1. Monitor
2. Disseminator
3. Spokesman
Decisional Roles1. Entrepreneur
2. Disturbance Handler
3. Resource Allocator
4. Negotiator
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1. FigureheadPerforms ceremonial and symbolic duties such as
greeting visitors, signing legal documents
2. LeaderDirect and motivate subordinates, training,counseling, and communicating with subordinates
3.LiasonMaintain information links both inside and outside
organization; use mail, phone calls, meetings
INFORMATIONAL
1. MonitorSeek and receive information, scan periodicals
and reports, maintain personal contacts2. DisseminatorForward information to other organization
members; send memos and reports, make phone calls
3. SpokespersonTransmit information to outsiders throughspeeches, reports, memos
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Entrepreneur Searches the corporation and its environment for projects to improve
product, process, procedure and structure
Supervisesthe design and implementation of projects
Disturbance Handler Takes corrective actions in times of disturbances or crisis
Resource Allocator
Allocates corporate resourcesby making and/or approving decisions
Negotiator
Represents the corporation in negotiating important agreements
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