Influencing Techniques that Work

Influence• A power to affect persons or events especially power based on prestige

• Causing something without any direct or apparent effort

• Have and exert influence or effect

This workshop

• Defines influence

• How it differs from other behaviours

• The beliefs that drive behaviour

• Influencing Techniques

Influencing• Techniques linked to

• Improve communication

• Challenge others

• Managing difficult people

• Influencing skills

9 Steps to Success1. What do you want to achieve

2. What are the needs of the other/s

3. What approach to use

4. List possible objections

5. Prepare the action plan

9 Steps to Success6. Mental Rehearsal

7. Visualisation

8. Role playing

9. Changing shoes

• We explore and practice all 9

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www.concrew-training.co.uk

Concrew Training Commerce HouseVictoria WayPride ParkDerbyDE24 8ANTelephone: 01332 640 230