23 - 26 October

Conference 2013

Exhibitors Guide

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MicrosoftMicrosoft South Africa is a subsidiary of the world’s largest independent software and services provider, and focuses on providing services, solutions and devices that assist government, people and businesses realise their full potential through technology.

A proudly South African company with a Level 2 BBBEE rating, Microsoft SA has been recognised globally as a high-performance region. The company’s long-term sustainability is based on the contribution it makes to the local economy, both through its 7000-strong partner ecosystem and its broad array of citizenship activities - for which it received the Best Corporate Social Responsibility award at the 2011 African Business Awards.

Microsoft South Africa is deeply committed to enabling people and businesses to realise their full potential. It does this in two main ways: developing software that transforms the way people work, learn, and communicate; and using its resources and expertise to build prosperity in this country, both socially and economically. Every day, its people work to help bring social and economic opportunity to millions of South Africans who are not yet realising the benefits of technology.

Microsoft takes its responsibility seriously to make the world of computers more accessible and affordable. It is strongly aligned to Government’s priorities, and is therefore committed to:• Providing access to technology where it is needed most • Running education, skills-development and workplace experience initiatives • Stimulating economic growth and encouraging entrepreneurial thinking

The company was also named CRF Best Employer for 2011 and Deloitte Best Company to Work For in 2010.

SQL Server & Evolution: As the foundation of the cloud-ready information platform, Microsoft SQL Server 2012 will help organizations unlock breakthrough insights across the organization as well as quickly build solutions and extend data across on-premises and public cloud backed by mission critical confidence. Sage Evolution takes advantage of the latest database technologies, utilizing Microsoft®’s SQL Server 2012 or SQLServer 2012 Express Edition. SQL Server provides Evolution with the ability to scale and to support an unlimited number of concurrent users. Additional data integrity is ensured through the use of SQL Server’s transaction rollback feature. Evolution takes advantage of Microsoft SQL Server 2012, for business intelligence that includes enhanced reporting, deeper and more powerful analysis, rich data modeling, master data management capabilities, and full integration with Microsoft Office.

Less time reporting, more time for business on the Golf Course!“The results have exceeded all initial expectations and we continue to see benefits daily as the history data builds up in our data warehouse and business analytics is adopted more across the business”. Michael Faber, FD at Smith Power Equipment

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Business situation

Softline Sage Evolution is the preferred ERP solution at Smith Power while all business reporting requirements are developed manually using Microsoft Excel. This has proved to be an ineffective and time consuming process while questions remained as to the validity of the data. In order to illustrate the benefits and potential business impact of using Business Analytics for Sage from Karabina Software, a proof of concept was delivered.

The process took a morning and relevant feedback was provided on key business areas where benefit and efficiencies could be gained. The team saw immediate opportunity to:• Reduce time on transactional processing and report writing• Free up the finance team to perform data and trend analysis• improve insight into specific areas of the business that would result in improved cash-flow, lower costs and increased sales Solution

The ready-built Business Analytics for Sage Evolution provides for quick and relevant analytics affording business the opportunity to rapidly deploy a full business intelligence environment that is integrated and purpose built for Sage Evolution. Deployment and value realisation takes typically a fraction of the time characteristic of normal BI projects and enables the business to realise immediate efficiencies. The software comes pre-packaged with a number of standard industry reports that can be used within a matter of hours to perform analysis on sales, inventory, orders, accounts payable and accounts receivable. Karabina Software provides close on a hundred measures and metrics to empower its customers to create their own re-usable reports within minutes. Each of these reports is available to the management team through their preferred choice of Excel or a web-based reporting tool.

Results

Says Michael Faber, FD at Smith Power: “The results have exceeded all initial expectations and we continue to see benefits daily as the history data builds up in our data warehouse and business analytics is adopted more across the business. The greatest benefit we have achieved has been from sharing information within the business. Our people have become more engaged by taking on accountability for their respective functions.” Within the first 30-days of implementing Business Analytics, Smith Power has been able to:• streamline strategic and operational reporting to be able to provide business with timeous information• improve operational efficiency• identify missed opportunities we must address with our customers• identify and track inventory levels across warehouses to assist in better order planning

Contactwww.microsoft.com | +27 11 361 9000 | Email: http://support.microsoft.com/gp/cu_sc_emailforms/en-za

Apple to provide text

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About UsSage VIP Payroll is one of the leading developers, implementers and support providers of payroll and Human Resource management software for small to large organisations in Africa. Our software is used in 24 African countries by more than 26 000 companies throughout the continent. Over two million pay packages are calculated using VIP’s software each month. Our high level of focus, keen understanding and in-depth knowledge of the payroll and HR market has enabled us to provide customers with relevant and pragmatic solutions. Our product offerings are used to improve employee performance and ensure legislative compliance, our software and services equip our customers to run their businesses more effectively and overcome the challenges of today’s business environment.

Our productsVIP Payroll is geared towards the increasing functionality of payroll systems. The system provides a sophisticated yet uncomplicated solution for any size organisation. The VIP Payroll system provides one integrated solution for payroll and human resource management. The software’s real-time design ensures that payroll processing is faster and more easy to use. VIP Payroll contains the latest legislative changes that enable payroll administrators to make the most accurate and up to date calculations. All of this is combined in a package that can be maintained by updating earnings, deductions and methods.

Supporting our customersThe support service and aftercare we provide to our customers is the cornerstone of our success. We believe we are already the best in our industry at offering customer service, but we want to offer an outstanding experience at every level. Our accredited alliance partners in African countries such as Zimbabwe, Zambia, Malawi, Kenya, Uganda, Rwanda, Tanzania and Nigeria build close working relationships with customers, help to tailor their solutions, deliver large scale implementation, and provide specialist knowledge, on-site support and other added value services.

What makes us different?Businesses need software suppliers in whom they can trust and with whom they can build real relationships for the long-term. What make us different are our people, our complete dedication to doing the right thing by the customer and our commitment to support them to the very best of our ability. We differentiate ourselves from our competition through the experience we deliver to customers. In our business, what matters are people helping other people through technology. We are not led by technology or processes but by our customers’ needs and expectations.

FootprintVIP’s head office is based in Pretoria, South Africa with offices, training centres, consulting services and sales available in the following centres: Johannesburg, Cape Town, Durban, Port Elizabeth, Bloemfontein, East London, Gaborone, Windhoek and Nairobi. We also operate satellite branches in Nelspruit and George.

VisionOur vision is to become the leading provider of world-class HR and payroll solutions on the African continent, achieved through the core purpose of helping other companies manage their employees more successfully by providing superior Payroll & HR solutions.

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Case StudyGAC Nigeria was in need of a payroll and HR solution that would give the company control of its processes with the purpose of enhancing productivity. Thorough investigation and research led to the implementation of VIP Payroll and Premier HR with an additional implementation of Soft line’s Employee Self Service in the pipeline.

Thanks to abundant reserves of oil and gas, Nigeria is considered an emerging market. A member of OPEC since 1971, it is the world’s 12th largest producer of petroleum, and the 8th largest exporter, with petroleum accounting for 80% of Government earnings. However, agitation for better resource control in its main oil producing region, the Niger Delta, represents a challenge for the industry and currently prevents Nigeria from exporting at 100% capacity.

Since 1979, GAC Nigeria has been providing a range of shipping, logistics and marine services at the country’s ports, as well as at oil and gas installations both onshore and offshore Nigeria. We also supply qualified Nigerian crew to the marine industry through GAC Manning Services (Nigeria) Ltd. GAC Nigeria enjoys excellent relations with the Nigerian Port Authority (NPA), Nigerian Maritime & Safety Authority (NIMASA), the Department of Petroleum Resources (DPR) and other Government bodies, and is also an active member in the Shipping Association of Nigeria.

Being a company that specialises in the provision of manpower, GAC Nigeria is utilising the Softline VIP implementation as a means to further improve its service quality, says Gerrit van der Merwe, Finance Manager at GAC Nigeria. “We were previously operating on a manual system, utilising excel spread sheets and hard copy files to administer payroll and HR activities within GAC Nigeria for its 700 employees.”

“The decision to go with Softline VIP was a natural one,” says Van Der Merwe. “Softline VIP is well known for its steadfast selection of products and the company’s reputation for being on top of legislation and regulations within Nigeria, especially with regards to the country’s PAYE system. GAC Nigeria faces unique challenges in our business, specifically when it comes to our workforce, and Softline VIP understood those challenges and geared the implementation to aid us in streamlining and automating our processes to provide us with the necessary control and transparency that GAC Nigeria needs.”

Softline VIP’s Premier Payroll provides a sophisticated yet uncomplicated solution for the medium to larger organisation, says Gerhard Hartman, the Head of Department for the Africa Division at Softline VIP, part of the Sage Group plc. “Premier Payroll’s real-time design ensures that payroll processing is faster and easier to use and contains the latest legislative changes that enable payroll administrators to make the most accurate and up to date calculations. Premier HR offers a logical and integrated extension to VIP’s payroll offering. The HR offering has fully functional HR capabilities that stretch from job management and document management to fully functional performance management, succession planning, suitability analyses and much more,” says Hartman.

“We are extremely confident about the implementation at GAC Nigeria and are looking forward to the Employee Self Service implementation that is underway. The implementation of VIP Payroll and Premier HR has made a significant change to our processes at GAC Nigeria and I would highly recommend Softline VIP to anyone that is searching for a results driven partner in the payroll and HR space,” concludes Van Der Merwe.

ContactInternational division +27 (0)12 420 7142 sagevip-africa@sagevippayroll.com www.sagepastel-vipafrica.com

KarabinaWith a global focus on helping businesses to achieve success, Karabina Software, removes the complexity of technology, by providing customers with simple, easy-to-use software that can be delivered rapidly with high impact and extreme value. With over 10-years of experience in delivering business technology solutions, we’ve grown to understand the needs and priorities of senior business executives that are involved in today’s growing or developed organisations. Karabina Software is a Software Development and Distribution company that provides simple, easy-to-use software products that will improve business insight and customer intimacy for management of high performing businesses. Our products are designed and packaged to be initiative and to meet specific needs of businesses or industries, enabling rapid deployment and adoption with significant business value and returns. All products are available directly from Karabina Software or through our Karabina Software Certified Partner channel located throughout Africa.

Explore new ways of instantly unlocking business insight embedded in your ERP solution with Business Analytics for Sage Evolution.

Business Analytics for Sage Evolution is rapidly deployed business intelligence and reporting application. It can be implemented within a few hours to reduce the burden of manual report writing and enables you to focus on makingImportant business decisions. Business Analytics for Sage Evolution opens up a new world of possibilities for your organisation to visually interact with your ERP data.

Case Study: Supergroup Van SalesBusiness Situation

Supergroup is a diverse company offering various services to the manufacturing, distribution and convenience goods sectors. Their client, Mars and Wrigley had a specific requirement for the provisioning of a logistics solution to drive their goods to market. An innovative ‘Van Sales’ concept was developed which proved very easy for Supergroup to implement. Reporting and analysis however was a different challenge and the lack of visibility into the van sales environment posed a significant threat to the success of the venture, simply due to the fact that there was no visibility into the key performance areas. This impacted planning, efficiency and demand forecasting making it extremely difficult to understand how Supergroup was delivering against its mandate. Supergroup was effectively in the dark and a solution was urgently needed:

Solution

Business analytics for Sage Evolution is a pre-built, enterprise-grade business analytics product developed specifically for Sage. Given that the underlying ERP was Sage Evolution, Karabina’s product potentially offered the ideal solution. The value lay in the fact that it could be installed, configured and deployed within a day, providing critical insight into the Van Sales business from day one. Says Adrian Lewis, CIO at Supergroup: “It was immediately apparent to me that the product could provide rapid value to the business in a timeframe unprecedented in the BI market today. This is exactly what we needed and Karabina, in collaboration with their Business Partner Trew Solutions, were true to their word in implementing, deploying and showing value within days”

Business Benefits

Adam Smith, GM – Dedicated Solutions Supergroup comments: “Our business needed a BI solution that could provide instant business value without requiring lengthy service deployments and complexity. When we showed our client the results of what the Karabina team were able to achieve in less than a day, nothing they had seen had come close and it was immediately adopted”Business Analytics for Sage Evolution allowed Supergroup to gain immediate visibility into the Van Sales business from a number of perspectives: Debtors, Creditors, Payments, Orders, Sales and Inventory. The multi-dimensional view of these critical operational areas assisted Supergroup to understand behaviours, trends and profitability and in so doing provide strategic insight into which areas of the business required specific focus. More than this, Supergroup was able to report in detail to its customer on sales and profitability per van, product and region and empower them to remotely access this information at any given time. Critical reports are configured to automatically be delivered to key stakeholders so that they have a strategic view of business performance daily. Richard Zoutendyk, Financial Systems Manager Supergroup adds: “The business benefit was plain to see and when coupled with the cost effectiveness, it made this a hugely compelling proposition. The value already derived is significant”

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In Closing

The product was implemented within a rapid timeframe rendering immediate value. A project of this scale would typically take weeks to implement, but due to the packaged IP and rapid delivery processes followed - the solution was delivered within days. The implementation assisted the management team to immediately start driving efficiencies. As a result of the implementation, the company now has a strategic platform to drive decision making and value in the business. Business Analytics empowered the customer, service provider and end users to make important decisions through providing consolidated van / warehouse views based on accurate and detailed information. Information such as historical sales, outstanding debt and on-hand inventory has led to more meaningful conversations to address stock turns and working capital management which was not possible before.

ContactWeb: www.karabinasoftware.com | +2711463 8155 | Email: Sales@karabinasoftware.com

Cquential

Cquential SolutionsCQuential Solutions is a Software Development and Distribution company that provides complete solutions for your Supply Chain and Warehousing needs. We combine Great Technology, Modular Functionality and a Highly Scalable Infrastructure to deliver Ap-plications that are Robust, Responsive and Easy to use. Our team of experienced consultants work with our customers to design and implement sustainable Solutions that enable them to respond to the ever-changing operational demands created by an ever-expanding global market.

See Warehouse Run

CQuential WMS is a sophisticated Web-based Warehouse management application that extends your real-time visibility and control of warehouse operations, transforming your warehouse into a service centre, servicing your customers, suppliers, and partners. The WMS provides you with the necessary tools to help analyse and optimise your warehouse operations; including inventory, labour, equipment and space.

A total warehouse managmenet solution

CQuential WMS gives you full control over warehouse processes, managing movements within the warehouse from the point of goods receipt to goods issue and extending further up and down the supply chain to your customers and suppliers. Combining barcode scanning technologies with practical tools for planning, managing, and improving day-to-day warehouse operations, CQuential WMS provides you with a warehousing solution that turns your warehouse into a strategic asset. The WMS keeps your products stored in the correct locations, helps you manage your warehouse resources and measure their effectiveness and ef-ficiency, whilst giving you the opportunity to proactively identify and respond to problems and exceptions.

Key benefits of Cquential WMS for Sage EvolutionImproved AccuracyBarcode scanning with real time verification eliminates errors.

Reduced paperworkElectronic data flow between systems and use of mobile devices to perform warehouse functions like receiving, picking, cycle counting and shipping minimises manual data capture and the amount of printed documents.

Increased ProductivityDynamic task scheduling and real-time monitoring means optimal use of expensive resources.

Higher throughputs Real time prioritisation of warehouse activities, optimises movement of stock through the warehouse.

Improved customer serviceIncreased productivity and higher throughputs means faster response to customer requests.

Cost SavingsImproved efficiency and accuracy relates to dramatic savings in labour, space, equipment and transportation costs.

BackgroundKNR Flatrock, a leading distributor of fast moving mobile communication accessories, found the success of their enterprise seriously threatened due to the inability of their warehouse to maintain service levels demanded by the company’s exponential business growth. More than 4000 stock lines, a lack of warehousing space, processing of returns, increasing stock losses and declining service to distributors within a highly competitive industry demanded a world class WMS (Warehouse Management Sys-tem). In October 2011 they implemented the CQuential WMS to raise their game in face of the competition.

Our products are lifestyle/fashion products

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Inventory Profiling and Product slotting

“One of our previous headaches was the replenishment of stock in the bulk stock area where stock movement is high and we realised that we needed to reconsider the layout of our warehouse. After the CQuential team completed the inventory profiling and product slotting exercise, we rearranged the warehouse into different areas with demarcated locations in each area and minimum stock-on-hand quantities for pick-locations were also defined for each product. The WMS now controls all the replenishment automatically, says Tom”. By making these changes:• Stock location accuracy was improved;• The replenishment of forward picking areas were was improved and • The need for additional warehouse space was reduced.”

Productivity and Accuracy of stock picking

“Except for storing and maintaining accurate stock levels on more than 4000 stock items, operational complexities in the ware-house are further amplified by the fact that customer order size and volumes vary significantly throughout the month creating bot-tlenecks in order picking and checking. Our order picking cycle was on average 2, 5 days,” says Tom Cook, Operations manager at KNR Flatrock.

“All picking & checking is now done electronically using handheld scanners and priorities are managed automatically by the WMS, enabling us to pick and check orders faster and more accurately. This increase in stock picking and checking efficiency, de-creased order turnaround times from 48 hours down to 24 hours,” Tom boasts. “Not only is stock picked at a much faster pace, but the orders are also checked into specific delivery boxes per customer. The WMS allocates a tracking number to each box, allowing us to print a packing slip per box and a consolidated invoice for every order. Our outlet network now enjoys improved service levels which in turn lead to increased sales because we can now respond much faster to demand.”

Returns processing

“Because our products are lifestyle/fashion products, a large amount of distributed merchandise is returned for various reasons: failure to sell at particular outlets damaged packaging or defective stock. Efficient handling of returned stock has a significant bearing on our profitability and we were unable to efficiently categorise and handle returned stock with the manual processes we had in place. This resulted in delays processing credit notes, inaccurate stock figures, and redundant stock and consequential losses. Generally speaking, operational costs were increasing and we were losing control over inventory and service levels in the warehouse,” Tom continues.

“The CQuential system was configured to record reason codes for returned stock, providing us with the necessary information on which stock items have to be repackaged or could be redistributed to outlets in other areas where it could be sold. This reduced our stock-losses and discrepancies and provided us with the necessary control over our Returned goods area,” says Tom Accolades to the CQuential team Tom concludes: “CQuential enabled us to more than double stock throughput and reduce the order picking cycles at our warehouse within a very short space of time. We now have the necessary visibility and control over stock and warehouse resources to effectively manage our warehousing operations. The CQuential team was very professional and helpful and the Implementation of the WMS well-organised. Working with the CQuential team was an absolute pleasure.”

Contact:Web: www.cquential.comOffice e-mail: info@cquential.comOffice Telephone: +2711 236-4360 Office Fax: +2711 236-4361Address: 2nd Floor, Block 21C, Woodlands Office Estate, Woodlands Drive, Woodmead, Johannesburg, South AfricaPO Box: 413452, Craighall, Johannesburg 2024.

Our products are lifestyle/fashion products

Job-SYS is a comprehensive and affordable job costing solution that seamlessly integrates with Sage Pastel Accounting. With accurate and consistent quotation and job management, Job-SYS will help you to maximise your business’s productivity and realise your revenue potential. Over 60 South African Job-SYS clients are currently enjoying significant improvements in their cash flow, job visibility, inventory control and cost management. Job-SYS helps you prepare quotations for your customers and prospects while managing your resources, sub-contractors, stock and purchasing. Real time integration with your accounting system means you’ll always have a true view of your business. Sage Pastel Job-SYS will help you:

• View the estimated versus actual costs of each job• Invoice on a fixed amount, percentage or quantity complete basis• Monitor the on-going profitability of each job• Structure multiple projects or task groupings per quote or job• Track sales, maintenance, repair and refurbishment of equipment It will also enable you to:

• Create multiple standard job templates that are used to quickly build consistent quotations and jobs• Define multiple job types with standard quotation formats• View and control outstanding quotes and jobs with customised status tracking• Link unlimited documents in any format to a quote or job and enjoy total visibility into contracts, drawings, specifications etc• Place purchase orders for inventory or individual jobs• Control subcontractors or outwork• Access job history by serial number, unit number, registration number, technicians, project managers and more• Track labour and materials used• Choose to record time spent via barcode scanners or manually, allowing productivity to be monitored• View and account for work in progress• Purchase and track buyouts

ContactShould you be open to exploring the potential business benefits that Job-SYS offers your organisation, kindly contact Mike on 083 380 0880 or 021 785 1446 or e-mail mike@lvmassociates.co.za or visit www.job-sys.co.za.

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Website, mobile site, email marketing, mobile marketing and social media all in one.Use My Webspace to maximise exposure to your web and mobile sites, interact via online social networks and do mobile and email marketing. What is Sage Pastel My Webspace?

• Your internet and mobile site that works on all devices• Your online marketing engine for mobile and email campaigns• Your link to social media such as Facebook, Twitter and Linked-in

Why Sage Pastel My Webspace?

Customers and prospects should easily be able to find out:• Who you are, and where• Which products and services you sell• What your operating times are, and how to locate your business Why should you subscribe to Sage Pastel My Webspace?

• Most small to medium-sized businesses don’t have the time to create and maintain an online presence• Marketing campaigns need constant attention• Advertising and marketing agencies are unaffordable• Sage Pastel My Webspace offers you an online presence and a way to market your business easily and affordably. What are the components of Sage Pastel My Webspace?

• A professional internet and mobile site• Newsletter templates and campaign management tools• Email and mobile marketing messaging capability• Designed for SEO (Search Engine Optimisation)• Designed to facilitate keywords and Google Adword campaigns• Simple to understand and use content management facilities• Select from multiple professionally designed themes and colours• Incorporation of your company branding, logo and colours

Flowcentric

Company ProfileFlowCentric Technologies – Business Process Management and Automation Specialists

FlowCentric Technologies is a trusted global provider of Business Process Management (BPM) Solutions. The company develops and provides proprietary BPM software as well as business solutions, workflow, business intelligence, bespoke software systems, providing implementation, consulting and training services. FlowCentric Processware is sold and implemented worldwide, via channel partners. FlowCentric provides strategic support and extensive training to implementation partners and value added resellers. The company has a global presence servicing Africa, Asia, the United Kingdom, Europe and Australasia.

Technical InformationFlowCentric Processware is a Business Process Management Suite built on top of the Microsoft product stack. The FlowCentric suite includes a mixture of web applications, services, Windows applications and repositories; targeting the Microsoft.NET framework and leveraging Microsoft Office and SharePoint, SQL Server and IIS (Internet Information Services). The FlowCentric Process Suite, a .NET 3.5 (SP1)-based Windows Forms application, provides users with a Microsoft Office Visio-driven process designer that, through the aid of ASP.NET (ASMX)-based web services, realises an internet-enabled solution for configuring and administering workflow-enabled solutions. The resulting solutions are accessible to users via many (role-driven) client interfaces.

Case StudyFlowCentric Technologies has successfully implemented an online system for the Abu Dhabi Department of Transport (DOT) to automate receiving, reviewing and responding to No Objection Certificate (NOC) applications for infrastructure work within Abu Dhabi’s Rights of Way. No Objection Certificate (NOC) is the term used to define approvals, granted by Authorities and Service Providers, indicating their requirements have been met and that they have no objection to proceed with work as defined in the NOC application.

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FlowCentric Technologies was approached by international engineering, management and specialist technical services company, Aurecon to develop an online Non-Objection Certification (NOC) System for the Abu Dhabi DOT. The objective of the project was to automate and streamline applications, objections and approvals for roads and infrastructure development. The automated NOC process formed part of a comprehensive solution delivered by Aurecon, to address the Abu Dhabi DOT’s challenges around managing infrastructure development in the rapidly growing city.

Abu Dhabi has experienced tremendous economic, and as a result, infrastructural growth. Managing the applications, approvals and objections around this infrastructure development and related proposals had become very demanding. Backlogs were hampering growth in the city, and the consistent application and governance of procedures was difficult because of the volume, and manual processing of the applications. “The online NOC system FlowCentric developed, automates this entire process, from application to approval stage, ensuring applications are fast-tracked and that all the necessary controls are in place for compliance with DOT regulations,” says Jacques Wessels, CEO of FlowCentric Technologies.

Using the online NOC facilities, developers can submit applications to build roads and infrastructure. The system integrates with a geographical information system (GIS) which provides details of existing infrastructure and possible obstructions to the proposed new infrastructure, it then routes applications to the correct people and departments for assessment. The system also tracks, analyses and reports on the progress of every application, using email to keep the originator informed at each stage. Automated and regular feedback makes it easier for the DOT to manage public expectations.

With the automated NOC system, the Abu Dhabi DOT has eliminated paperwork, administrative bottlenecks and human intervention in terms of information management, while fast-tracking approvals on applications to develop Right of Way requirements. Since implementing the system, it has approved some 1600 applications in accordance with its rules, with the time taken from application to authorisation shortened to an average of 10 working days from previous processing and authorisation time taken from 3-10 weeks. “This project was particularly exciting for FlowCentric as it gave us an opportunity to showcase the bi-directional text support and multi-language capabilities of FlowCentric Processware, as much of the system is optimised for both Arabic and English users.” says Wessels. “FlowCentric’s success with the Abu Dhabi Department of Transport is also a significant leap forward in the pursuit to extend our Business Process Management (BPM) tools into Africa and the Middle East. Our

Contactwww.flowcentric.com | +27 (0)12 347 4488 | za.sales@flowcentric.com

Sage Pastel is South Africa’s leading developer of accounting, payroll, ERP and business software for the small, medium and large enterprise market. Sage Pastel has developed an in-depth knowledge and understanding of the industry, establishing itself as the market leader and the preferred choice of South African business.

As a member of the Sage Group, which is owned by the UK-based Sage Group plc, Sage Pastel is headquartered in Johannes-burg, South Africa, with branches in both Cape Town and Durban. In addition, Sage Pastel has over 4 000 Channel and Business Partners within South Africa and is used by thousands of businesses around the world. About the Sage Group plc

The Sage Group plc is a leading global supplier of business management software solutions and related products and services, principally for small to medium-sized enterprises. Formed in 1981, Sage was floated on the London Stock Exchange in 1989. Sage has 5.8 million customers and more than 14 500 employees worldwide. Sage operates in over 26 countries covering the UK, Europe, North America, South Africa, Australia, India and China. Sage Pastel International

Due to growing demand, Sage Pastel’s international division was formed in the mid 1990s, in order to provide the international market, with a world-class and successful accounting product and service. Today, Sage Pastel products are actively sold in over 50 countries located throughout Africa, Europe, the UK, Middle East, Australia, New Zealand and Asia. With Sage Pastel available in eight languages including English, Afrikaans, Dutch, Danish, German, Icelandic, Italian and Portuguese, businesses across the globe utilise Sage Pastel as a critical business component. Research and Development Philosophy

Sage Pastel’s philosophy has been to allow ‘business to drive technology’ by remaining cognisant of customers’ growing needs and requirements. Significant investment in research and development ensures that we are able to guide our customers through a constantly changing technology landscape. Keeping this in mind, our research and development team works closely with the Sage Pastel support team, who pass on valuable feedback received from customers. This assists the research and development

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team in focusing on developing user-friendly, feature-rich, pragmatic software to meet the needs of our customers. A Sage Pastelcustomer will always feel secure that their investment is backed by an extensive research and development programme. The Sage Pastel Accounting range

The Sage Pastel product range has been developed to provide various solutions for start-up, small, medium and larger sized com-panies. This scalable range includes Sage Pastel My Business, Sage Pastel My Business Online, Sage Pastel Xpress Start-Up, Sage Pastel Xpress, Sage Pastel Partner and Sage Evolution. Regardless of the product choice, Sage Pastel ensures that every business is kept up to date with South Africa’s accounting standards, as well as economic and legislative changes. Sage Pastel Training

Gain the maximum benefit from Sage Pastel’s software by taking advantage of the numerous courses provided at various Sage Pastel Authorised Training Centres (ATCs). Sage Pastel’s ATCs provide customers with basic and advanced end-user training, en-suring businesses get the best returns from their Sage Pastel software. Courses are available for Sage Pastel My Business, Sage Pastel Xpress Start-Up, Sage Pastel Xpress, Sage Pastel Partner and Sage Evolution. Beyond Accounting

Sage Pastel’s brand promise - beyond accounting, is in line with the business philosophy of providing more than ‘just a box of software’. Sage Pastel aims to support the growth of a company and develop an on-going partnership with customers for the long-term.

Contact0861 EVOLUTIONJHB +27 11 304 3530 CT +27 21 522 7400 DBN +27 31 537 7100www.sageevolution.com • evolutionsales@pastel.co.za

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Easily extend your business to the internet. Sage Pastel E-Business provides complete online trading functionality with accounting integration. Boost your sales and empower your customers by opening a Sage Pastel E-Business website today! What is Sage Pastel E-Business?

Sage Pastel E-Business allows you to create a fully hosted website to use in any of the following ways:• An online product catalogue• “On Account” trading with existing customers• Online credit card processing for cash sales• Allow customers to view their transactions and drill down into source transactions It allows you to use the information that you have already captured in your accounting system to populate your website to avoid having to replicate data capture between your accounting system and your website. As you receive orders or quote requests, these are automatically imported into the accounting system and as you change informa-tion (e.g. product prices) in the accounting system, these are automatically updated on your website. Websites are fully hosted and template-driven allowing you to easily create a professional website without the need for in-house web-development skills in your business. While the template-driven approach makes it easy for anyone to create a Pastel E-Business website, more advanced users can also customise the appearance of their websites in many different ways. What are the business benefits of Pastel Sage E-Business?

• Trade with your customers on the internet• Increase efficiency• Empower your customers by giving them access to their information like statements and previous invoices• Promote your business, products and prices 24/7 anywhere in the world• Mobile friendly• Facebook integration• Sales representatives can place orders and access vital sales information while on the road How does it work?

Pastel E-Business consists of 2 components, an integration module which you install at your business and a hosted online store that receives information from the integration module to generate your website. When orders are placed on the website, the integration module receives those orders and imports them into your accounting system. Where can I go to find out more?

Visit the Sage Pastel E-Business website at www.pastelebusiness.com or e-mail ebusinesssales@pastel.co.za. JHB +27 11 304 3801 • CT +27 21 522 7400 • DBN +27 31 537 7100www.pastelebusiness.com • ebusinesssales@pastel.co.za • mobi.pastel.co.za

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Committed to developing the right training solution for your needs. Sage Pastel offers a range of product training solutions to ensure that you are proficient in the use of your accounting software, ERP software or business software. Whether you are a professional and an already experienced Sage Pastel user or just a beginner, Sage Pastel’s training solutions will assist you in contributing to your company’s overall success, and you’ll feel more confident while getting maximum use out of your accounting software. All courses are designed to give students hands on, practical accounting software training in a classroom environment. Furthermore, training is provided through our Sage Pastel Authorised Training Centres (ATCs), with highly experienced trainers providing you with the knowledge and guidance you require during the course. Why attend Sage Pastel training?

Sage Pastel Accounting is accredited as a Quality Assurance Partner (QAP) with FASSET, the Seta for Finance, Accounting and Management Consulting as well as other Financial Services.• Sage Pastel Accounting knowledge and experience is frequently demanded by employers• Our Authorised Training Centres provide hands on, practical training in a classroom environment• All certified trainers have an extensive understanding of Sage Pastel products and provide a high standard of training• After completing the assessment you will receive a Sage Pastel competency certificate• In excess of 50% of existing Sage Pastel customers do not make use of the feature-rich functionality in Sage Pastel products• You’ll be one step ahead of others when seeking employment in the accounting industry The value of a Sage Pastel Certification

Obtaining a Sage Pastel certification should be a priority as it proves the following:• A Sage Pastel certification is a globally accepted means of assessing an essential set of abilities• When employees are confident using Sage Pastel, they will deliver a significant return on investment back to their employer• A Sage Pastel certificate is evidence that an employee is competent enough to perform the tasks assigned to him/her• Certification shows the determination and ability of an employee to complete a task• A Sage Pastel certification allows employees to apply their skills immediately after completing accreditation training Completing a Sage Pastel Assessment

To make it easier for you, all Sage Pastel assessments are now ONLINE. This means:• You can write your assessment in your own time• You can write the assessment in the comfort of your own home (as long as you have a PC with internet access) FASSET Accreditation

Training can be done at any of our 500 Authorised Training Centres nationally which are all FASSET accredited. Our accreditation number is QAP/585/008.

The main benefit of being accredited as a Quality Assurance Partner by FASSET is quality assurance for customers. FASSET continually monitors the delivery of quality assurance with respect to the courses for which Sage Pastel has beenaccredited. In addition to the quality assurance provided by FASSET accreditation, training attendees who pass their assessments will gain credits toward a formal qualification and employers will be eligible to claim back the training costs in line with the Skills Development Levy Act.

SA Contact Details

0861 EVOLUTION

JHB +27 11 304 3530 CT +27 21 522 7400 DBN +27 31 537 7100

evolutionsales@Sage.co.za

International Contact Details

Intl Tel: +27 11 304 3400

info@sageSage.com