CONFERENCE PROGRAM BOOK - American Bar …€¦ · ABA Section of Dispute Resolution ~ 18th Annual...

1 8 T H A N N U A L S E C T I O N O F D I S P U T E R E S O L U T I O N

I N V O L V E . E V O L V E . R E S O L V E ! S P R I N G C O N F E R E N C E

SHERATON NEW YORK TIMES SQUARE | NEW YORK, NY

APRIL 7-9, 2016 [SYMPOSIUM ON ADR IN THE COURTS ON APRIL 6TH]

CONFERENCE PROGRAM BOOK

Tips for Navigating the Conference | Conference Sponsors | Program At A Glance

Planning Your Meals in Manhattan | Exhibitors and Exhibit Hall Map | Hotel Map

Diamond SponsorsAmerican Arbitration Association | JAMS

ABA Section of Dispute Resolution ~ 18th Annual Spring Conference ~ April 7–9, 2016 ~ New York City

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TABLE OF CONTENTS

Tips for Navigating the Conference Conference App 2 Program Materials 2 Social Media 2 Wireless Internet 2 CLE Forms and Information 3 Planning Your Meals in Manhattan 4

Thank You to Our Sponsors 5

Programs At A Glance 8

Detailed Program Agenda 15

Representation in Mediation Competition 56

Exhibitor Profiles 57

Booth Assignments 63

Exhibit Hall Map 64

CLE How to Get Your CLE Credits 65 UniformCertificationofAttendance 67

Map of Sheraton Meeting Rooms 73

CONFERENCE PROGRAM BOOK

Thank you to the Diamond Sponsors of the 18th Annual ABA Section of Dispute Resolution

Spring Conference


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CONFERENCE APP

• Navigate the conference with your computer or device

• View program materials for the educational programs

• Read presenter biographies

• Search for programs by topics and keywords of interest to you

• Create your own Itinerary

• Look for the ABA Conference Connections e-mails and your Registration materials for information on how to access the App

• For on-site assistance using the Conference App, see the ABA Section of Dispute Resolution Table in the Exhibit Hall (Booth 9)

PROGRAM MATERIALS

The program materials are available to attendees in three electronic formats:

• USB drive (thumb drive) provided to all registrants at the ABA on-site Registration desk

• Online PDF compilation available at http://ambar.org/ADRMaterials

• Conference App The conference App is the most comprehensive source for materials Because of production deadlines the USB and Online PDF Compilation only include materials provided to the ABA by February 15th

The ABA does not provide any printed materials

SOCIAL MEDIA

We encourage conference attendees to use #ABADR2016 on social media to engage others and make the most of their conference:

Twitter: @aba_dr Facebook: https://www.facebook.com/ABADisputeResolution1

WIRELESS INTERNET

The ABA has arranged for wireless internet to be available in the meeting rooms

• Look for the wireless name ABADR and then use password ABADR2016

We cannot guarantee the quality or reliability of the wireless internet in the meeting rooms

TIPS FOR NAVIGATING THE CONFERENCE

Thank you to the Platinum Sponsor of the 18th Annual ABA Section of Dispute Resolution Spring Conference

College of Commercial Arbitrators (CCA)


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CLE FORMS AND INFORMATION

The Uniform Certificate of Attendance for CLE is available in this Conference Program Book and in electronic format at http://ambar.org/DRCLE.Pleaserefertothetopofthecertificateforindividualstatefilinginstructionsandbesuretokeepacopyofthecertificateforyourrecords.DonotreturnyouruniformcertificatetotheABA.

Please note that not all Conference Educational Sessions are CLE sessions The Agenda at a Glance notes whether educational programs are “CLE” or “Not CLE ”

Please take special note that some sessions are not or may not be CLE eligible, depending on your state

Also, different states have different sign-in requirements For many states, signing at the CLE desk near the ABA Registration Desk is the only-sign required

However, New York, Delaware, Illinois, Pennsylvania and Texas Attorneys CLE have additional Requirements:

New York attorneys must sign in and out of each session you attend Delaware and Illinois attorneys must sign in for each session you attend The New York, Delaware and Illinois sign-in/out sheets are available insideeachmeetingroom.TheNewYork,DelawareandIllinoisCertificatesofAttendancesignedbyanABA staff person will be sent within 60 days of the close of the meeting

TeachingCertificatesforIllinois-licensedspeakerswillbeissuedbyABAstaffaftertheconference.

Pennsylvania forms are located at the ABA CLE desk Follow the instructions on the form to complete it Do not return the form to the ABA

Texas scantrons can be obtained at the ABA CLE desk in the ABA Registration Area Return completed Texas scantrons to registration so that the ABA may report your attendance

View additional MCLE information for your state at http://americanbar.org/mcle


Thank you to the Silver Sponsors of the 18th Annual ABA Section of Dispute Resolution Spring Conference

Dispute Resolution Section of the New York State Bar AssociationFINRA

International Academy of MediatorsNational Academy of Distinguished Neutrals (NADN)

SaltmanCenterforConflictResolution,WilliamS.BoydSchoolofLaw


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PLANNING YOUR MEALS IN MANHATTAN

BreakfastThere will be a breakfast available for conference registrants on all four days of the conference Check the Conference Program Book and Conference App for exact breakfast times and locations

Lunch BreaksThere will be lunch breaks each day of the conference Attendees can pre-purchase tickets for lunch at the Sheraton’s Hudson Market as part of your ABA Registration process until pre-conference registration closes on April 1st You can also purchase lunch directly at the Hudson Market bistro at lunch-time each day, assuming the restaurant has available seating The Hudson Market bistro lunch costs $28

Lunch-Arounds: Section Leaders, members, and conference attendees will organize Lunch-Arounds at restaurants in the hotel and other nearby eateries Check the Conference App for the most up to date list of Lunch-Arounds on each day and how to RSVP to lunch-around organizers

DinnerWeencourageyoutoseekouttheterrificrestaurantsofManhattan,whetheryouarelocalorvisitingfromafar.

Dine-Arounds: ABA DR Section members and leaders will be organizing Dine-Arounds if you would like to join your colleagues for a meal Check the Conference App for the most up to date list of Dine-Arounds on each day and how to RSVP to Dine-Around organizers

Friday Awards Reception and Dinner: The ABA Section of Dispute Resolution Awards Dinner will honor the 2016 recipients of the ABA D’Alemberte Raven award, the ABA Lawyer as Problem Solver Award, and the JAMS Foundation Warren Knight Distinguished Service Award The Awards Reception and Dinner is a ticketed event; tickets are $75 00 A limited number of tickets are available

How to Join a Lunch or Dine-AroundView the Conference App to see available lunch and dine-arounds for each day and follow the RSVP instructions for the Lunch and Dine-around(s) that interest you The Conference App is the best source for lunch and dine-arounds

Please be aware that each attendee is responsible for paying his or her own meal costs

Finding a Restaurant• Sheraton Hudson Market Bistro: conference attendees have the option to pre-purchase lunch tickets

for the Hudson Market lunch buffet in the hotel The Lunch buffet at the Hudson Market Bistro costs 28 00 The Hudson Market Bistro is open for breakfast, lunch, and dinner

• There are a number of other restaurant options within the Sheraton: http://www sheratonnewyork com/manhattan-dining

• The Sheraton web site also lists a number of restaurants near the hotel (scroll to the bottom of the attractions on this link): http://www sheratonnewyork com/nyc-attractions

• You can check out the Food Trucks that may be in the vicinity: http://roaminghunger com/

• Open Table and other Web-based restaurant rating and reservation services can also help you identify an option that meets your needs



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SPONSORS


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SPONSORS (continued)


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SPONSORS (continued)


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PROGRAMS AT A GLANCE


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PROGRAMS AT A GLANCE (continued)

ABA Section of Dispute Resolution ~ 17th Annual Spring Conference ~ April 16–18, 2015 ~ Seattle, Washington

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15See the Conference App for Comprehensive Program Materials, Presenter Biographies, and much more.

DETAILED PROGRAM SCHEDULE WEDNESDAY, APRIL 6

Pre-Conference Events The conference events on Wednesday include the Symposium on ADR in the Courts for court ADR administrators, judges, neutrals, and researchers Attendance at the Court Symposium is included in the full conference registration Those who wish to only attend the Symposium programs on Wednesday should purchase a one-day Wednesday conference registration Other Wednesday events include the ABA Law School Representation in Mediation Competition Nationals, the ABA Section of Dispute Resolution Leadership retreat (invitation-only) and the Section Council Meeting (open to all)

Symposium on ADR in the Courts

9:00 AM–9:50 AM . . . . . . . . . . . . . . . . . . . . . . . . . Court Symposium-Opening Program

Court Symposium-1: Mediating Section 1983 Police Misconduct Cases in the Post-Ferguson EraRoom: Empire Ballroom East, 2nd FloorJudge James L Cott, USDC SDNY, will share his experiences both as a federal magistrate judge and a mediator in best handling Section 1983 police misconduct cases in the aftermath of national and highly publicized events which have changed the landscape of resolving these disputes

9:50 AM–10:00 AM . . . . . . . . . . . . . . . . . . . . . . . . . . . . Court Symposium Coffee BreakRoom: Empire Foyer, 2nd Floor

10:00 AM–10:50 AM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Court Symposium Program

Court Symposium-2: Mediating Police-Related Cases in the Post-Ferguson EraRoom: Empire Ballroom East, 2nd FloorThis panel discussion will explore the relationship between police conduct and mediation Panelists will describe the multitude ofwaysthatpeople’sexperienceswithpolicecanintersectwithmediation:throughmediationsbetweenindividualsandofficers;or in a criminal court context where the shadow of a police encounter may impact the dynamics of the mediation; or through theconnectionsbetweencriminalcases(whereofficersserveaswitnesses)andcivilsettlementsunder42U.S.C§1983(whereofficersmaybenamedasdefendants).Rochelle Arms, Global Insight Consulting , New York, NY Lisa Cohen, CCRB-NYC, New York, NY Elizabeth Daitz, New York Police Department, New York, NY Rebecca Price, U S District Court for the SDNY, New York, NY


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WEDNESDAY, APRIL 6 (continued)

See the Conference App for Comprehensive Program Materials, Presenter Biographies, and much more.

11:00 AM–12:10 PM . . . . . . . . . . . . . . . . . . . . Court Symposium Concurrent Programs

Court Symposium-3: Technology in Mediation — Philosophy and Praxis Normative Considerations and Practical Demonstrations in Court-Annexed MediationRoom: Riverside Ballroom, 3rd FloorTechnological advancements are offering revolutionary opportunities to supplement or substitute alternative dispute resolution mechanisms for traditional litigation This program will address the underlying expectations, mechanisms, and guarantees of justice in society as counterpoised to the need for, and the process of, automating and innovating mediation Discussion will center on both highly developed mediation processes, such as telephone mediation, and nascent initiatives, such as the use of video conferencing and telepresence technologies The presentation will include a demonstration of telephone mediation technologies currently in use in federal courts, and discuss the role of practitioners in developing mediation within the courts Frank Laney, US Court of Appeals, 4th Circuit, Cary, NC Dean Leslie, New York Supreme Court/Court Attorney Association of New York, New York, NY

Court Symposium-4: Court-connected Mediation in Europe — Scandinavian and Central European perspectivesRoom: Riverside Suite, 3rd FloorWhyismediationpopularinsomecountriesbutnotinothers,andwhyisthereasignificantvariationinsettlementrates?Howdoesthesetupofcourt-connectedmediationandthelitigationcultureaffectmediationanditsoutcomes?Arethereopenorhiddenincentives/disincentivestoparticipateinmediation?Inthispresentation,wewilldiscusstheuseofcourt-connectedmediationduring the pre-trial stage in four Scandinavian and eight Central European countries Based on a transnational research project, we identify key factors contributing to successful mediation schemes and how court-connected mediation may contribute to changes in the legal culture Lin Adrian, University of Copenhagen, Copenhagen, Denmark, Denmark Anna Nylund, UiT–The Arctic University of Norway, Tromsø, Norway

12:10 PM–2:00 PM . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Court Symposium Lunch Break

Sheraton Hudson Market Bistro Lunch or local Restaurants of your choiceConference attendees have the option of purchasing pre-paid lunch tickets at the Sheraton Hudson Market Bistro Conference registrants may purchase Bistro lunch ticket for $28 as part of your pre-registration process There are a limited number of these hotel bistro lunch tickets available Tickets are only valid for the date of purchase View options for Lunch-Arounds on the Conference App and see the Planning Your Meals in Manhattan page in the Conference Program Book for suggestions on how to identify restaurants

NEW COURT MEDIATION MODEL SURVEYSCourt mediation programs are accountable to many stakeholders who want to see results: time-liness, fairness, resolution. Accurate results require a reliable method of data collection, but such methods are difficult and costly to develop. To fill this need, Resolution Systems Institute and the ABA Section of Dispute Resolution have teamed up to create Court Mediation Model Surveys. This brand new resource, developed by experts and tested in real programs, provides court mediation programs with the instructions, surveys and other forms needed to evaluate their program’s effi-cacy. Visit aboutrsi .org/publications .php for the complete evaluation package.




2:00 PM–3:30 PM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Court Symposium Program

Court Symposium-5: What Does Recent Research Tell Us About Court ADR?Room: Riverside Ballroom, 3rd FloorInthissession,fourseasonedresearcherswillpresentfindingsfromtheircurrentstudiesofcourtADR.Theirworkcoversbothfederal and state courts and addresses some of the most central issues in court ADR programs—what are the outcomes of these procedures, how fair are they, what program characteristics foster perceptions of fairness, what impact do these procedures have onthecourts?Theresearcherswilldiscusstheirfindingsinthecontextofdisputeresolutionsystemdesignandproceduraljustice.They will also discuss the challenges of doing research on court ADR and highlight some of the issues for future research Donna Stienstra, Federal Judicial Center, Washington, DC Donna Shestowsky, UC Davis School of Law, Davis, CA NickWhite,MarylandMediationandConflictResolutionOffice(MACRO),Annapolis,MD Victor Quintanilla, Indiana University School of Law, Bloomington, IN

3:30 PM–3:40 PM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Court Symposium Coffee Break

3:40 PM–5:00 PM . . . . . . . . . . . . . . . . . . . . . . Court Symposium Concurrent Programs

Court Symposium-6: Show Me the Money: Strategies for Supporting ADR ServicesADR Program Sustainability & GrowthRoom: Riverside Ballroom, 3rd FloorAccess to resources is at the heart of ADR programs, however, there is often a disconnect between expressions of support and actual funding What lessons can we take from the intersections of funding and program design that can help us build more sustainableprogramsinthefuture?HowdofundingsourcesimpactdecisionsaboutADRprograms?Manyjudicialsystemsremainundersevereeconomicpressure.ADRprogramsfaceclosureorconsolidationbecauseofinsufficientfunding.Someareflourishingwiththeadditionofstaff,ormediators,theexpansionofservices,orpartnershipswithothercommunityorganizations.DougVanEpps,OfficeofDisputeResolution,Lansing,MI Jill Morris, U S District Court for the Western District of Missouri, Kansas City, MO

Court Symposium-7: ADR in the Courts-A Discussion of Comparative Methodologies by the ExpertsCan Varying Methods of Mediation Work Within the Court Assigned Mediations ModelRoom: Riverside Suite, 3rd FloorThis program brings together four nationally recognized practitioners of differing methodologies of alternative dispute resolution to explain their method of ADR and how it might be applied to and engage court required mediation in a different way Mark Kleiman,LelaLove,KatherineMillerandPeterMillerwithengageinlivelydiscussionswhichwillcoverthebenefitsandobstacles they see in applying their brand of ADR to court ordered mediation This panel will enable the attendee to learn more about varying practice of ADR while seeing how it can be applied to court ordered ADR Debra Vey Voda-Hamilton, HamiltonLaw and Mediation, Armonk, NY Lela Porter Love, Benjamin Cardozo School of Law, New York, New York Mark Kleiman, Community Mediation Services, Jamaica, NY Katherine Miller, The Miller Law Group Collaborative Law & Mediation , New Rochelle, NY Peter Miller, Miller Mediation, Brooklyn, NY

5:00 PM–6:00 PM . . . . . . . . . . . . . . . . Court Symposium Cookie and Coffee ReceptionRoom: Riverside Ballroom, 3rd Floor


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See the Conference App for Comprehensive Program Materials, Presenter Biographies, and much more.

ABA Section of Dispute Resolution Leadership Meetings

7:30 AM–12:30 PM

Committee Chair and Council Leadership Retreat: Section Leadership Retreat (Private Meeting)Room: Sugar Hill–Lower Level

2:00 PM – 5:00 PM

Leadership Council Meeting: Section of Dispute Resolution Council Meeting (open meeting) Section Council MeetingRoom: Empire Ballroom East, 2nd Floor

ABA Representation in Mediation Competition Nationals Opening Rounds on Wednesday, April 6th

Mediation Competition Round 1: ABA Representation in Mediation Competition Room: Chelsea–Lower Level8:15–8:45 AM Joint orientation for participants, judges and mediators8:45–9:00 AM Separate orientation: participants9:00–9:10 AM Mediators, judges, and participants move to their assigned mediation rooms; participants give mediation

plan to their judges9:10–9:20 AM Judges read representation plans9:20–10:35 AM Mediation sessions10:35 AM Mediators are excused at the end of the mediation session10:35–10:45 AM Teams prepare for self-analysis & judges begin to work on score sheets10:45–11:05 AM Team self-analysis sessions with judges (10 minutes for each team)11:05–11:20 AM Judges complete their score sheets and prepare their remarks for the critique session 11:20–11:50 AM Judges critique team performance and provide feedback (15 minutes for each team)

Mediation Competition Round 2: ABA Representation in Mediation CompetitionRoom: Chelsea–Lower Level1:20–1:45 PM Joint orientation for participants, judges and mediators 1:45–2:00 PM Separate orientation: participants2:00–2:10 PM Participants, judges and mediators move to their assigned rooms; participants give their mediation plan to

their judges2:10–2:20 PM Judges read the representation plans2:20–3:35 PM Mediation sessions occur3:35 PM Mediators are excused at the end of the mediation session3:35–3:45 PM Teams prepare for self-analysis & judges begin to work on the score sheets3:45–4:05 PM Team self-analysis sessions with judges (10 minutes for each team)4:05–4:20 PM Judges complete their score sheets and prepare their remarks for the critique session; the timekeeper then

collects the score sheets4:20 – 4:50 PM Judges critique team performance and provide feedback (15 minutes for each team)



THURSDAY, APRIL 7

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Thursday events include a networking breakfast, opening plenary with Johnston Barkat, United Nations Assistant Secretary-General, and concurrent educational programs throughout the day The day will conclude with a networking reception in the Exhibit Hall and Dine-Arounds for conference attendees wishing to join in evening events outside of the hotel

7:00 AM–8:00 AM . . . . . . . . Thursday Conference Breakfast and Committee MeetingsMetropolitanWest,2ndfloorJoin your fellow conference attendees for a continental breakfast in the Metropolitan West ABA Section of Dispute Resolution Committee Chairs will host meetings at tables throughout the breakfast hall Attendees should feel free to join committee meetings of interest to them Conference newcomers should come by the Newcomers table for a conference welcome and orientation Breakfast Tables: Court ADR Committee Meeting Ethics Committee Meeting International Committee Meeting Online Dispute Resolution Committee Welcome Conference Newcomers

8:00 AM–9:15 AM . . . . . . . . . . . . . . . . . . . . . .Thursday Welcome and Opening PlenaryAfter Breakfast move to the adjacent hotel ballroom for our Conference Welcome and Opening Plenary

Conference WelcomePaulette Brown, President, American Bar AssociationHoward Herman, U S District Court, N D Calif , San Francisco, CA, Chair of the ABA Section of Dispute Resolution

Opening Plenary: The Naked Prince: Conflict, Change & the Art of Collaborative LeadershipRoom: Metropolitan East Large, 2nd Floor Successintoday’sglobalenvironmentrequirescollaborativeandflexibleproblem-solvingthatyieldstargeted,sustainableresults.Thecoreprinciplesofourfieldarebeautifullyalignedwiththisemergentapproachyetamarkeddisconnectexistsbetweenconflictresolutionexpertsandorganizationaldecision-makers.Dr.JohnstonBarkat’sworkasAssistantSecretary-Generalheadingthe United Nations Ombudsman and Mediation Services has often required bridging this gap Reporting directly to the Secretary-Generalandoverseeingeightofficesaroundtheglobe,Dr.Barkatkeenlyunderstandsthechallengesandopportunitiesinherentinuniting disparate stakeholders to affect substantive and durable change Drawing on his background as a mediator, Dr Barkat will reflectontheuntappedpotentialofconflictresolutionasaforceforinspiringleaders,governments,andourworldatlarge.Johnston Barkat, United Nations, New York, NY

9:15 AM–9:30 AM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Coffee Break in the Exhibit HallCentral Park East and West


20 See the Conference App for Comprehensive Program Materials, Presenter Biographies, and much more.

THURSDAY, APRIL 7 (continued)

9:30 AM–10:45 AM . . . . . . . . . . . . . . . . . . . Concurrent Series A Educational Programs

A1: Transforming Impasse from Problem Into Opportunity Room: New York Ballroom West, 3rd Floor Practice Area Track: MediationThis workshop looks at the ways professionals can unwittingly contribute to impasse by framing it as a problem to be (quickly) fixed,ratherthananopportunitytobeexplored.Wewillexaminetheparadigmshiftandskillsrequiredtodecodeandworkwiththe encrypted messages hidden in every impasse Stephen Sulmeyer, Corte Madera, CA

A2: Secrets of Success: Commercial Arbitration, Part I Unique Problems in Commercial Arbitration and Best Practices For Managing Them, Part IThis is the first of the Secrets of Success in Arbitration Programs, presented by the College of Commercial Arbitrators. Join us for just one program, or all five programs scheduled through the day on Thursday, April 7th in the Empire Ballroom East.Room: Empire Ballroom East, 2nd Floor Practice Area Track: Secrets of Success in ArbitrationThis interactive program will address many of the most challenging substantive and procedural issues that arise during the pre-hearingphaseinCommercialarbitrations.Themostexperiencedarbitratorsinthesefieldswilldiscussthesechallenges,invitequestionsanddiscussion,andoffercutting-edgetechniquesformanagingtheuniquedifficultiesthatarbitratorsandadvocatesmay encounter The presenters will alternate roles as Claimant’s counsel, Respondent’s counsel and Arbitrator In each of three segments of the program, counsel will present their respective arguments on the relief requested; the Arbitrator will solicit the views of the Tribunal “wings” – members of the audience – before issuing a ruling and facilitating discussion of the rulings John Byrne, College of Commercial Arbitrators, Brooklyn, NY Richard Silberberg, College of Commercial Arbitrators, New York, New York Harrie Samaras, West Chester, PA

A3: Reflective Practice: Radiate Excellence and Stand Out in the Crowd!Room: Lenox Ballroom, 2nd Floor Practice Area Track: Communications/Neuroscience/PsychologyExcellence mediation is achieved through a combination of hard work and thoughtful analysis The greater understanding we have of ourselves, the better our performance Nicola and Anna combine their expertise in the worlds of coaching and mentoring disputeresolutionpractitionerstobringyouaninteractiveprogrambuildingself-awarenessandreflectivepractice.Asmediators,we are trained to manage our biases and stereotypical thinking; but we are human, and often they impact our interactions without our awareness You will receive intellectual models, tools, discussion and an opportunity to create a new level of learning, designedtobenefityourmediationpractice.Anna Rappaport, Excelleration, LLC, Annandale, VA NicolaHartfield,NicolaHartfieldDisputeResolution,Napier,HawkesBay,NewZealand

A4: The New Normal: Fastforwarding Dispute Systems Design in a ‘Majority-Minority’ WorldRoom: Riverside Ballroom, 3rd Floor Practice Area Track: Dispute Systems DesignThe US is feeling the impact of the shifts in demographic By 2044 the majority of the US population will belong to what is now considered racial minority groups Although dispute resolution professionals are keenly aware of these changes, there is a need to enhance the capacity for addressing the interplay among different worldviews at a systemic level This panel will move this vital conversation forward by focusing on the structural and system design implications of this population shift What points of friction arepresent?HowcanADRprofessionalsaccommodatediverseperspectives?Howtoengagewiththesechallenges?Rafael Gely, University of Missouri School of Law, Columbia, MO Mariana Hernandez Crespo, University of St Thomas School of Law, Minneapolis, MN Jacqueline Font-Guzman, Creighton University School of Law, The Werner Institute, Omaha, NEYanira Aleman-Torres, University of Puerto Rico–Mayaguez, Mayaguez, Puerto Rico




A5: Ready, Set, Resolve: Establishing More Beneficial Preliminary Strategies for Neutrals, Parties and AttorneysAdvanced Design of Effective ProcessesRoom: Riverside Suite, 3rd Floor Practice Area Track: EthicsAlthough much has been focused on mediation, facilitation and arbitration processes, often overlooked are the needed assessments and emphasis on the preliminary elements of these processes Recently, however, neutrals have begun to acknowledge and better understand the importance of preliminary engagements, particularly in terms of assuring that a ‘quality process’ is provided asnotedinethicalprovisions.Addressingmatterssuchasprocessdesignandmodificationsalongwitheffectivepreparationstrategiesaresignificantelementsofsuccessfulprocesses.Thissessionwillengagetheparticipantsininteractivediscussionofstrategies that can ideally lead to greater satisfaction with the process and outcome Kimberlee Kovach, Austin, TX Lonnie Schooler, Jackson & Walker, L L P , Houston, TX Larry Schooler, City of Austin/University of Texas, Austin, TX

A6: ADR Research and the Courts: From Research to RealityUsing Real ADR Research to Develop Court ADR Program Best PracticesRoom: Gramercy–Lower Level Practice Area Track: Court ADR; ADR ResearchThis highly energetic, interactive session will take a look at Maryland’s tremendous ADR research and apply its results to the practical realities of Court ADR programs This session will be presented in two parts: First, we’ll explore the research results in the Maryland study and discuss surprises and results we might have anticipated Second, we will take those results and look at the practicalapplicationintermsofADRprogramdesignandmodification,andeducationalcomponentsforjudges,courtstaff,andADR practitioners Attendees will leave with a better understanding of how research guides practice Jonathan Rosenthal, District Court of Maryland, Annapolis, MD Maureen Denihan, District Court of Maryland, Annapolis, MD Lorig Charkoudian, Community Mediation Maryland, Takoma Park, MD

A7: Want To Be An Even More Effective Negotiator and Mediator?Develop Consultative Selling SkillsRoom: Chelsea–Lower Level Practice Area Track: Negotiation; MediationSellingandNegotiatingrequiremanyofthesameskills.But,whiletherehavebeenveryfewscientificstudiesofnegotiationskills, selling skills have been extensively studied Come learn from Neil Rackham, the progenitor of the largest empirical study of consultative selling skills ever carried out, exactly how consultative selling works This study measured successful communication behaviors of 10,000 sales people on more than 35,000 sales calls all around the world Learn also from Ava Abramowitz, a mediator and GW Law School instructor of negotiations, how practitioners can use the study to improve their negotiation and mediation skills Ava Abramowitz, GW Law School, Washington, DC Neil Rackham, Leesburg, Virginia




9:30 AM–10:45 AM . . . . . . . . . Concurrent Series A Educational Programs (continued)

A8: When It Takes Three to Tango: Employment Counsel as Facilitators of Sustainable SuccessRoom: Empire Ballroom West, 2nd Floor Practice Area Track: Employment and LaborThispanelofleadingin-houseemploymentcounselwillfacilitateadiscussionofapproachestocollaborativeandflexibleproblem-solving approaches to addressing employment issues within their organizations Helena Tavares Erickson, CPR Institute, New York, NY Robert Whitman, Seyfarth Shaw, New York, NY Diane Dann, Senior Vice President, Employment Law, MasterCard Stephen Malone, NBCUniversal Louis G Santangelo, Citi

A9: Revisioning the Role of the LawyerBuilding Creativity, Resiliency, and Healing into PracticeRoom: Sugar Hill–Lower Level Practice Area Track: Legal Practice and ADRIn addition to ADR, other new approaches are quickly gaining ground as lawyers embrace greater roles as healers and peacemakers This interactive program will provide an overview of the integrative law movement that is rapidly growing worldwide and look at two examples: (1) An innovative approach to contract formation that emphasizes sustainable relationships andincludesmechanismsforengagingconflictaspartnersratherthanopponents(2)Theroleforgivenesscanplayinlegaldisputesandhowlawyersandmediatorscanhelpclientsfindhealingandclosurethroughapologyandforgiveness.Participantswill have an opportunity to explore their own visions J Kim Wright, Cutting Edge Law, Location Independent, NA Eileen Barker, Barker Mediation, San Rafael, CA Linda Alvarez, Rockport, TX

A10: Consumer Arbitration/Consumer Financial Protection Bureau Hot Topic programRoom: Bowery–Lower Level Practice Area Track: Arbitration–Domestic & InternationalThe CFPB recently announced its tentative proposals to 1) bar class action waivers in mandatory pre-dispute consumer arbitration clausesincontractsforfinancialservicesandproductsand2)requirereportingregardingarbitrationfilingsandawardsandpotentially make such information public The Section subsequently established the CFPB Review Task Force At this session, some of the Task Force members will provide an overview of the CFPB’s tentative proposals and their status They will also provide an overview of the deliberations and recommendations of the Task Force Then, with the help of Parisa Parsa from the PublicConversationsProject,TaskForcememberswillreflectontheseissuesasindividualsandfroma“within-the-family”“dispute resolution” perspective rather than an “advocacy/debate” perspective, including discussing: what they think that membersofourfield/Sectionneedtounderstand;whetherandwhytheythinktheseissuesareimportantonesforourfield/Section;whetherandwhytheythinkthatmembersofourfield/Sectionfinditdifficulttodiscusstheseissues;andwhattheythinkcan/couldbedonetomakethediscussionlessdifficult—andevenproductive.Nancy Welsh, Penn State University Dickinson Schools of Law, Carlisle, PA Lisa Blomgren Amsler, Indiana University School of Public and Environmental Affairs, Bloomington, IN BruceMeyerson,Phoenix,AZ Homer LaRue, Columbia, Maryland Jean R Sternlight, UNLV School of Law, Las Vegas, NV Louis Burke, Louis F Burke PC, New York, NY F Peter Phillips, New York Law School, Montclair, NJ Parisa Parsa, Public Conversations Project, Boston, MA




10:45 AM–11:00 AM . . . . . . . . . . . . . . . . . . . . . . . . . . . Coffee Break in the Exhibit HallRoom: Central Park East & West, 2nd Floor

11:00 AM–12:15 PM . . . . . . . . . . . . . . . . . . Concurrent Series B Educational Programs

B1: Venting in Mediation: Helpful or Harmful?Busting the venting mythRoom: Lenox Ballroom, 2nd Floor Practice Area Track: Communications/Neuroscience/Psychology; MediationMediatorshavelongbeenencouragedtoletpartiesvent.Whatisventingandwhydomediatorsthinkitishelpful?Wewillexamine evidence from neuroscience and psychology that venting can be either helpful or harmful in the mediation setting We will provide ample time for audience participation to provide examples from practice when venting has been helpful and when it has been harmful Jill Tanz, Chicago Mediation LLC, Chicago, IL Martha McClintock, Chicago, IL

B2: Secrets of Success: International Arbitration, Part 1 Unique Problems in International Arbitration and Best Practices For Managing Them, Part 1This is the second of the Secrets of Success in Arbitration Programs, presented by the College of Commercial Arbitrators. Join us for just one program, or all five programs scheduled through the day on Thursday, April 7th in the Empire Ballroom East.Room: Empire Ballroom East, 2nd Floor Practice Area Track: Secrets of Success in ArbitrationThis interactive program will address many of the most challenging substantive and procedural issues that arise in International arbitrations This program is part 1 of 2 and will focus on the preliminary management conference in international arbitration and how to use it to best effect in addressing issues unique to international arbitrations The most experienced arbitrators in thesefieldswilldiscussthesechallenges,invitequestionsanddiscussion,andoffercutting-edgetechniquesformanagingthedifficultiesthatarbitratorsandadvocatesmayencounter.Edna Sussman, Scarsdale, NY Robert Davidson, JAMS, New York, NY Philip O’Neill, Lincoln, MA Jose Antonio Rodriguez Marquez, Bufete Rodriguez Marquez, S C , Mexico City, Mexico

B3: Mediation Jujutsu — New Developments in Transforming Litigation Techniques into Successful Mediations and Other ADR PracticesRoom: Sugar Hill–Lower Level Practice Area Track: Advocacy in ADRJujutsu is a form of martial arts by which an unarmed party engages in close combat to overcome an armed opponent Effective advocacy in ADR has evolved tremendously in the past decade, and like the art of jujutsu, increasing numbers of litigants are turning toADRtohelpsuccessfullyresolvedisputesthatinvolvepartieswithsignificantdisparityinresourcesandlitigationexperience.This presentation explores new developments and techniques in ADR as consumers of ADR services become more sophisticated advocates within ADR proceedings and ADR providers’ techniques are ever advancing to deliver on these challenges Constance Yu, San Francisco, CA James Warren, Carroll, Warren, and Parker, Jackson, MS




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11:00 AM–12:15 PM . . . . . . . . Concurrent Series B Educational Programs (continued)

B4: Isn’t There a Broader Way: The Emerging Dissatisfaction within the ADR Profession and How to Address itRoom: New York Ballroom West, 3rd Floor Practice Area Track: Tools for TrainersDespite the growth and progress of alternative dispute resolution (ADR) in recent history, there is an emerging dissatisfaction among many in the ADR profession Concerns range from perceived underutilization of ADR and the belief that ADR, and mediationinparticular,isnotfullyunderstoodorappreciatedbysocietyatlarge.ThepossibilitiesfortheADRfieldtoaddressthis dissatisfaction going forward include the same traditional efforts as the past, including the adoption of laws promoting greateruseofADR,confidentialityandqualityassurance.ButthefieldmustlookfornewandbetterwaystobuildmainstreamappreciationforthevalueofADRandtocapitalizeonthetransferableskillsassociatedwithADRandconflictresolution.ThisworkshopoffersafreshperspectiveonpromotingtheuseofADRand,morespecifically,asuggestedpathwaytoachievingwidespread appreciation of ADR Participants will explore the concepts of “exporting” and “embedding” as well as other opportunities to “mainstream” ADR skills SheilaSproule,ManagementAnalyst,OfficeofADRPrograms,NewYorkStateUnifiedCourtSystem,NewYork,NYDanielWeitz,StatewideADRCoordinator,NewYorkStateUnifiedCourtSystem,NewYork,NewYork

B5: The Mediator Rating Game: Mediator Responses to Attorney and Repeat Player PreferencesAre attorney Listservs the new YELP for mediators and how is this new social media shaping mediator behavior?Room: Riverside Suite, 3rd Floor Practice Area Track: EthicsThe question of whether repeat players come out ahead in mediation has inspired on-going debate among mediator enthusiasts and critics More recently, the debate has focused on the role of repeat-player attorneys in shaping mediator behavior (and whether clients—thedisputantsthemselves—arebeingleftoutintheprocess).Thequestionofattorneyinfluenceonmediatorbehaviorhasbecomeevermorepoignantwiththegrowthanddevelopmentoftopic-specificListservs,socialmediasitesdesignedtoserveparticularlegalcommunities.Asmediationbecomesafixtureinlitigants’routetotrial,moreandmorelistservdiscussionisdevoted to commentary regarding skills, biases and general performance of popular mediators Mediators are well-aware of this growingpractice,whichamplifiesthepowerofattorneystomakeorbreakmediatorreputations—atleastamongsomesegmentsof the “demand-side” of the mediation market This panel examines the role of social media in shaping mediator practices and considerswhetherthegrowinginfluenceofattorneypreferencesonmediatorstrategyandapproachrepresentsaParetooptimalre-fashioning of the mediation landscape or a regrettable market failure Susan Exon, University of La Verne, Ontario, CA Ellen Waldman, Thomas Jefferson School of Law, San Diego, CA Victoria Pynchon, She Negotiates Consulting and Training, Los Angeles, CA




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B6: You Too Can Do Empirical ResearchResearch Design and Data Collection in Four Easy StepsRoom: Gramercy–Lower Level Practice Area Track: ResearchResearch doesn’t need to be intimidating Following a broader trend in law, many ADR practitioners and scholars seek to conduct empirical research testing the effectiveness of proposed interventions or studying other questions relevant to understanding or improving ADR procedures Empirical research is more important than ever as government and philanthropic organizations tie funding of dispute resolution programs to proof of effectiveness This session will be part panel and part workshop Panelists will discuss projects that have been funded and tested and then vet proposed audience members’ proposed projects, breaking down research into four easy steps Erin Archerd, University of Detroit Mercy School of Law, Detroit, MI Nancy Welsh, Penn State University Dickinson Schools of Law, Carlisle, PA Donna Shestowsky, UC Davis School of Law, Davis, CA Philip Moses, Center for Appropriate Dispute Resolution in Special Education (CADRE), Eugene, OR

B7: Is Your ADR Safe? Reducing the Risk of Violence Before, During and After SessionsRoom: Empire Ballroom West, 2nd Floor Practice Area Track: MediationMany ADR professionals saw the headlines when an angry mediation participant shot two other participants (an attorney and client)outsideaPhoenixlawfirmin2013.ThattragedyisprobablythemostextremerecentexampleofviolenceinconnectionwithanADRprocess,butunfortunatelyitisnotunique.Inresponsetothisconcern,theAssociationforConflictResolution(ACR)developed guidance on how to promote the safety of ADR practitioners and participants In this session, two of the individuals who drafted the ACR guidance will discuss the key safety advice and lead an interactive discussion of how to implementStephen Kotev, www StephenKotev com, Silver Spring, MD Susan Yates, Resolution Systems Institute, Chicago, IL

B8: Choosing a Path to Success: Business Development Plans for Neutrals“If You Are Failing to Plan, You are Planning to Fail” – Benjamin FranklinRoom: Bowery–Lower Level Practice Area Track: Practice Management and Business DevelopmentFew mediators or arbitrators are getting the quantity or quality of cases that they would like Yet, it is rare for neutrals to start out with a business development plan This panel of mediators and arbitrators at various stages in their careers will share how they plan and prioritize their business development activities, as well as best practices and lessons learned Topics will include how to get on providerpanels,whichcertificationsaremostvaluable,howtoincreasethelikelihoodofbeingselectedbyparties,amongothers.Anna Rappaport, Excelleration, LLC, Annandale, VA Laura Kaster, Princeton, NJ Carole Katz, Pittsburgh, PA Philip Cottone, Property Trust Advisory LLC, Malvern, PA Theodore Cheng, FOX HORAN & CAMERINI LLP, New York, NY




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11:00 AM–12:15 PM . . . . . . . . Concurrent Series B Educational Programs (continued)

B9: No Longer an Experiment: The Evolution of Federal ADRPractitioners reflect on the 20 years since the reenactment of the Administrative Dispute Resolution Act in 1996Room: Riverside Ballroom, 3rd Floor Practice Area Track: GovernmentWhen Congress passed ADRA in 1990, it imposed a 5-year timeframe on the federal ADR experiment With the reenactment of ADRA in 1996, the experiment was deemed successful – and the incorporation of federal ADR endorsed The stage was set to institutionalize federal ADR–but the road to do so was not without challenges Still, practitioners persisted, to the point where some are now pushing ADR boundaries beyond what was imagined This panel brings together practitioners from the “early days” withcuttingedgepractitionerstoreflecton20yearsoffederalADR–andsharethoughtsDeirdre McCarthy Gallagher, Voices of Value, LLC, Rockville, MD David Batson, AlterEcho, Washington, DC JaneJuliano,U.S.OfficeofSpecialCounsel,Washington,DC Cynthia Mazur, Federal Emergency Management Agency, Washington, DC Daniel Rainey, National Mediation Board, Washington , DC

B10: Eat the Frog First: Using Damages as an Effective Tool for Dispute ResolutionCrafting a Precision v. a Scattershot Approach to DamagesRoom: Chelsea–Lower Level Practice Area Track: Dispute Resolution GenerallyToo often, analysis of damages is either intentionally deferred or simply ignored until late in the dispute process As a result, disputesfrequentlyproceedthroughone-size-fits-alltraditionaldiscovery,motions,andothertimeconsumingandexpensiveprocesses without anyone knowing what a case is realistically worth Tailoring the dispute process to implement procedures to effectively address damages early facilitates informed decision-making, leads to early dispute resolution and streamlines the process This panel will provide insights and approaches for using damages as an effective tool in ADR from the perspective of neutrals, in-house counsel and damage expert Nancy Greenwald, Construction Institute, West Hartford, CT Carol Ludington, Ludington Ltd , St Paul, MN Linda Turteltaub, Skanska USA Building Inc , Parsippany, NJ

B11: Arbitration UpdateAn Update on Arbitration Case Law, Legislation, and PolicyRoom: Sutton Place–Lower Level Practice Area Track: Arbitration–Domestic & InternationalThispanelwilldiscussthemostimportantarbitrationissuesofthepastyear,fromtheSupremeCourttodeflatedfootballs.Thispanel will discuss United States Supreme Court rulings dealing with arbitration issues, as well as notable federal and state court decisions This panel will also give an update on legislative and administrative issues relating to arbitration Kristen Blankley, University of Nebraska College of Law, Lincoln, NE Maureen Weston, Pepperdine University School of Law, Malibu, CA Eric Tuchmann, American Arbitration Association, New York, NY Ronald Aronovsky, Southwestern Law School, Los Angeles, CA James Madison, Madison Mediation, Menlo Park, CA

12:15 PM–2:00 PM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Thursday Lunch BreakHudson Market Bistro Lunch or Local Restaurants of your choiceConference attendees have the option of purchasing pre-paid lunch tickets at the Sheraton Hudson Market Bistro Conference registrants may purchase Bistro lunch ticket for $28 as part of your pre-registration process There are a limited number of these hotel bistro lunch tickets available Tickets are only valid for the date of purchase View options for Lunch-Arounds on the Conference




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App and see the Planning Your Meals in Manhattan page in the Conference Program Book for suggestions on how to identify restaurants

1:00 PM–1:45 PM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Thursday Networking 1

Neutrals’ Resume Writing and Website Presentation TipsA Roundtable Discussion for Arbitrators and MediatorsRoom: Sutton Place–Lower LevelJoinrepresentativesoftheAmericanArbitrationAssociationandtheInternationalInstituteforConflictPreventionandResolution (CPR) and fellow neutrals to explore how to enhance your presentation of your professional credentials and expertise as arbitrators and mediators on rosters and websites Bring your own resumes or web descriptions and engage in interactive discussion with others as to their content and presentation styles Gilda Turitz, Sideman & Bancroft LLP, San Francisco, CA Serena Lee, American Arbitration Association, San Francisco, CA Helena Tavares Erickson, CPR Institute, New York, NY

2:00 PM–3:00 PM . . . . . . . . . . . . . . . . . . . . Concurrent Series C Educational Programs

C1: Natural Allies—The Mediator and the OmbudsShared Lessons and Opportunities for CollaborationRoom: Empire Ballroom West, 2nd Floor Practice Area Track: Ombuds; MediationThis program, presented by experienced mediators and ombuds, will discuss the similarities, differences and complimentary roles of mediators and ombuds It will include a comparison of the role of mediation and mediation techniques with the role and approaches usedbyombudswithinconflictmanagementsystems.Itisdesignedtoinformmediatorsaboutombudsprogramstohelpthembetterunderstand what ombuds do and to equip them to advocate for the creation of ombuds programs where appropriate Charles Howard, Shipman & Goodwin LLP, Hartford, CT Natalie Fleury, Milwaukee, WI Caroline Adams, Santa Barbara, CA Michael Steinberg, New York City, NY Janis Schonauer, Costa Mesa, CA

C2: Secrets of Success: International Arbitration, Part 2 Unique Problems in International Arbitration and Best Practices for Managing Them, Part 2This is the third of the Secrets of Success in Arbitration Programs, presented by the College of Commercial Arbitrators. Join us for just one program, or all five programs scheduled through the day on Thursday, April 7th in the Empire Ballroom East.Room: Empire Ballroom East, 2nd Floor Practice Area Track: Secrets of Success in ArbitrationThis interactive program will address many of the most challenging substantive and procedural issues that arise in International arbitrations This program is part 2 of 2 and will focus on the hearing in international arbitration, how it differs from domestic arbitration,andhowbesttomakethepresentationininternationalarbitrations.Themostexperiencedarbitratorsinthesefieldswilldiscussthesechallenges,invitequestionsanddiscussion,andoffercutting-edgetechniquesformanagingthedifficultiesthatarbitrators and advocates may encounter Edna Sussman, Scarsdale, NY Abigail Pessen, NY, NY Elliot Polebaum, Fried Frank LLP, Washington , DC Jose Antonio Rodriguez Marquez, Bufete Rodriguez Marquez, S C , Mexico City, Mexico




2:00 PM–3:00 PM . . . . . . . . . . Concurrent Series C Educational Programs (continued)

C3: Tidying Up Your Toolbox — Part 1A workshop for mediation trainersRoom: New York Ballroom West, 3rd Floor Practice Area Track: Tools for TrainersWhethertrainingnewmediatorsorcorporateclientsinconflictmanagement,trainersintheADRfieldtouttheabilitytoteachnew skills Often skills are bundled to build a “toolbox ” Sometimes the toolboxes we share with trainees become cluttered with toomanytoolsortoolsthatarerarelyused.BasedontheNewYorkStateUnifiedCourtSystem’syearsofexperiencementoringmediation trainers and collectively observing more than 100 basic mediation trainings, this workshop is designed to help trainers:

• reflectontheirskillstrainingcurriculum

• learn the seven stage skills training model used by the most effective trainersDanielKos,NewYorkStateUnifiedCourtSystem,Castleton-on-Hudson,NewYork

C4: A Meditation Practicum for MediatorsUsing Meditation to Enhance Your Skills as a MediatorRoom: Lenox Ballroom, 2nd Floor Practice Area Track: Communications/Neuroscience/Psychology; MediationMediationisoftenverydifficultwork.Mediatorsarecalledupontohelpresolveentrenchedconflictinvolvinghostilityandsometimesviolence.Remainingcalmandgroundedinthefaceofsuchconflictcanbechallenging.Inthisworkshop,participantswilllearnhowaregularcontemplativepracticehelpsamediatortobecomemorepresent,detached,flexibleandfullyawake.Participantswilllearntomeditateandwillalsoexaminethescientificevidencedemonstratingthepositiveeffectsofmeditation.Linda Lazarus, Linda Lazarus, LLC, Washington, DC

C5: Linked In, Conflicted Out–2.0Disclosure Dilemmas for the Modern NeutralRoom: Riverside Suite, 3rd Floor Practice Area Track: EthicsThe ever-expanding reach of social media for communication, marketing, and maintaining connections generates a complex interplay with the ethical obligations of ADR neutrals In this uncharted digital landscape, ADR neutrals must be mindful of their disclosure obligations including tracking their “electronic relationships ” But to what extent must a neutral reveal their activities bothonlineandoffline?Howmayotherstrackourdigitalfootprint?Thispresentationwillexploretheseissuesandothersasalitigator and neutral engage in a frank discussion of their respective positions on these often murky but interesting new digital ethical dilemmas Ruth Glick, Ruth V Glick Mediator and Arbitrator, Burlingame, CA Laura Stipanowich, Smith Currie, Washington, DC

C6: Discovery of Electronically Stored Information Protocols, Problems, and Solutions For a Cost Effective Exchange of ESIRoom: Gramercy–Lower Level Practice Area Track: TechnologyElectronically Stored Information (“ESI”) increasingly contains documents and information necessary to the successful resolution of a dispute It is something that litigants, courts, and ADR professionals struggle with — particularly in weighing the costs of production and review This presentation will suggest protocols to streamline and make cost effective the exchange of ESI, as well as suggestions to resolve disputes concerning ESI production Dean DiPilato, Gilberti, Stinziano, Heintz & Smith PC, Syracuse, NY Jaya Sharma, Madison, WI Allison Skinner, Skinner Neutral Services LLC, Birmingham, AL




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C7: The Next Generation: Law Students Speak Out on ADRRoom: Bowery–Lower Level Practice Area Track: OtherWe hear from professors about teaching ADR in the law schools Now we can hear from the students themselves, reporting whatmodernlegaltrainingisreallylike.Studentsrepresentingclientsincourt-annexedmediation?Studentsmeetingpeersfromaroundtheworldinarbitrationandmediationcompetitions?Studentstapingnegotiationexercises?StudentsparticipatinginFINRAarbitrations?It’snotyourMomma’slawschoolanymore!Participating students from New York Law School: Trina Cornet, Brielle Kilmartin, Darley Maw, Laura Molina, and Kelly Padden

C8: Dispute Resolution in the Medicare ProgramHow Widespread and Effective?Room: Riverside Ballroom, 3rd Floor Practice Area Track: Health CareWithexpendituresexceeding$605billion,over49millionAmericansarebeneficiariesoftheMedicareprogram.Patients,physicians,andhospitalsfindthemselvesinacomplexmazeofrulesandpoliciesthatcreateamultitudeofdisputesrangingfromcoverage and reimbursement to quality of care This panel explores programs operated under HHS auspices to resolve hospital reimbursement disputes and complaints of Medicare patients What dispute resolution techniques do these programs employ andhoweffectivehavetheybeeninresolvingconflictsforpatientsandhospitalsinournation’smedicalcaredeliverysystemsodependentonMedicare?Haavi Morreim, College of Medicine, Univ of TN Health Science Center, Memphis, TN Arthur Peabody, Arthur E Peabody, Jr PLLC, Alexandria, VA Joy Bahnemann, Livanta LLC, Annapolis Junction, MD

C9: First Demands and First Offers—-Striving for a Solid StartThe impact of initial offers/demands on the distributive bargaining processRoom: Chelsea–Lower Level Practice Area Track: MediationThelikelihoodofadisputeresolvingforeithertheplaintiff’sfirstdemandorthedefendant’sfirstofferisalmostnon-existent.Accordingly little if any importance is usually assigned to either of these starting positions This session will explore the reasoningbehindwhyinitialoffersanddemandscanbeofprofoundsignificanceinthepursuitofachievingresolutionthroughthedistributive bargaining processLee Jacobson, Jacobson Hansen and McQuillan, Attorneys at Law, APC, Fresno, CA Elaine Gordon, Gordon ADR, Westbrook, CT Jan Schau, Schau Mediation, Los Angeles, CA Eugene Moscovitch, Judicate West, Los Angeles, Ca

C10: Uniform Collaborative Law Act / RulesThe Uniform Collaborative Law Act / Rules validate the collaborative dispute resolution process, and give structure to the processRoom: Sugar Hill–Lower Level Practice Area Track: Collaborative LawIn 2009, the Uniform Collaborative Law Act was unanimously approved by the Uniform Law Commission In 2010, the Commission adopted court rules which mirror the statute, giving states options to enact the statute, adopt court rules, or a combination thereof The statute, rules or a combination of statute and rules have been enacted in thirteen jurisdictions, applicable toallcivildisputesfivestates,andapplicabletofamilymattersineightstatesandtheDistrictofColumbia.Lawrence R Maxwell, Jr , Collaborative Lawyer-Mediator-Arbitrator, Dallas, TX Harry L Tindall, Tindall & England, PC, Houston, TX Melanie Atha, Cabaniss, Johnston, Gardner, Dumas & O’Neal LLP, Birmingham, AL ZanitaZacks-Gabriel,LawOfficeofZanitaA.Zacks-Gabriel,Erie,PA




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3:00 PM–3:15 PM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Coffee Break in the Exhibit HallRoom: Central Park East & West, 2nd Floor

3:15 PM–4:30 PM . . . . . . . . . . . . . . . . . . . . Concurrent Series D Educational Programs

D1: Checkmate: Early Moves Define Negotiation OutcomesNegotiation Patterns Follow Predictable Social ConventionsRoom: Empire Ballroom West, 2nd Floor Practice Area Track: NegotiationChessgrandmastersreportthatwhileamatchmaylasthours,theboardissetinthefirstfewmoves.Playerssendstrategicsignalsearly and then work for hours to implement their plan while taking account of but not being controlled by their opponent’s moves Theyrelentlesslyruntheirplan.Effectivenegotiatorsalsosendstrongsignalsintheirfirstfewmoves.Comediscusswhyouremphasisshouldbeontheconcessionsbetweenthefirstandsecond(andsecondandthird)rounds.Closingtechniquesaregreat,but no amount of frosting will save an unbaked cake Don Philbin, Picture It Settled, LLC, San Antonio, TX Cari Wint, Bristol-Myers Squibb, New York, NY

D2: Secrets of Success: Commercial Arbitration, Part 2 Unique Problems in Commercial Arbitration and Best Practices for Managing Them, Part 2This is the fourth of the Secrets of Success in Arbitration Programs, presented by the College of Commercial Arbitrators. Join us for just one program, or all five programs scheduled through the day on Thursday, April 7th in the Empire Ballroom East.Room: Empire Ballroom East, 2nd Floor Practice Area Track: Secrets of Success in ArbitrationThis interactive program will address many of the most challenging substantive and procedural issues that arise during hearings inCommercialarbitrations.Themostexperiencedarbitratorsinthesefieldswilldiscussthesechallenges,invitequestionsanddiscussion,andoffercutting-edgetechniquesformanagingtheuniquedifficultiesthatarbitratorsandadvocatesmayencounter.Herbert (Hal) Gray, Atlanta, GA Lawrence D Harris, Washington, DC David Singer, New York, NY

D3: Tidying Up Your Toolbox – Part 2A workshop for mediation trainersRoom: New York Ballroom West, 3rd Floor Practice Area Track: Tools for TrainersWhethertrainingnewmediatorsorcorporateclientsinconflictmanagement,trainersintheADRfieldtouttheabilitytoteachnew skills Often skills are bundled to build a “toolbox ” Sometimes the toolboxes we share with trainees become cluttered with toomanytoolsortoolsthatarerarelyused.BasedontheNewYorkStateUnifiedCourtSystem’syearsofexperiencementoringmediation trainers and collectively observing more than 100 basic mediation trainings, this workshop is designed to help trainers:

• reflectontheirskillstrainingcurriculum

• learn the seven stage skills training model used by the most effective trainersDanielKos,NewYorkStateUnifiedCourtSystem,Castleton-on-Hudson,NY




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D4: Nontraditional Uses of Mediation in HealthcareRoom: Riverside Ballroom, 3rd Floor Practice Area Track: Health Care; MediationConflictresolutioninhealthcarenowextendsfarbeyondmediatinglawsuitsonthecourthousesteps.Healthcaredeliverydemandssuccessful outcomes and reduced costs overall, hence providers are increasingly integrated at every phase of care Effective integration requires enduring relationships among providers, employees, patients and payors, and those relationships require reliable waystoresolveconflictsbeforetheybecomeentrenched.Thispanelwillexplorenon-traditionalusesofmediationinhealthcare,rangingfromprovider-patientconflictsintheclinicalsetting,toemployeeconflicts,todisputessurroundingworkplaceinjuries.Haavi Morreim, College of Medicine, Univ of TN Health Science Center, Memphis, TN Howard Gadlin, National Institutes of Health, Bethesda, MD Arthur Peabody, Arthur E Peabody, Jr PLLC, Alexandria, VA Douglas Witten, Atlanta, GA

D5: Ethical Oversight of the ADR Practitioner: What Happens in Response to Complaints?Room: Riverside Suite, 3rd Floor Practice Area Track: EthicsAs mediation and other forms of mediation mature in the U S and internationally, a subject of growing interest is: How do we implementoversightandaccountabilityforcompliancewithethicalstandardsandpracticeguidelines?Howdoconcernssurface,andwhathappensinresponse?WhataboutvariousADRsettings—court-adjoinedmediationprograms,governmentprograms,Ombuds,privatepractitioners,theinternationalarena?Threehighlyexperiencedpractitioners,allattorney-mediators,fromdifferent ADR arenas, will display information and lead a discussion of audience experience Norval (“John”) Settle, SETTLEment Associates, LLC, Richmond, VA Linda Toyo Obayashi, World Bank Group, Internal Justice System, Washington, DC Cindy Mazur, Federal Emergency Management Agency, Washington, DC

D6: Don’t Name the CowAn Antidote For The Biases Of Advocates In MediationRoom: Lenox Ballroom, 2nd Floor Practice Area Track: Dispute Resolution GenerallyWhen we name the cow, its relationship to us changes and we have a tendency to fall in love with it Similarly, when advocates fall in love with their assessment of the case before them, they are unable to soberly to assess the merits and worth of the case or see alternatives to a judicial resolution Through such biased lenses, there is one way to resolve this case – their way You are invited to this interactive presentation to heighten your sensitivity to your biases and learn how mediators can assist advocates in managing these biases Elayne Greenburg, St John’s University School of law, Queens, NY C Edward Dobbs, Parker, Hudson, Rainer & Dobbs, LLP, Atlanta, GA

D7: Untying the KnotsTools and Tips for a Great Working GroupRoom: Gramercy–Lower Level Practice Area Track: Dispute Resolution GenerallyThe word “group” comes from knot/tangle in Italian, and it’s very appropriate because dealing with groups may feel at times like responding to a tangled knot Teams and groups may need help with team-building, climate assessments, meeting facilitation, or workingtogetherbetter.Theremayalsobeconflictsthataregettingintheway.Panelistswillsharewaystomeasureteammembers’styles; strategies for assessing the team’s strengths and areas of challenge; climate survey questions; decision making tools; and new ways to collaborate The workshop will be interactive and will demonstrate some of the strategies with the participants Katie Manderson, Department of State, Washington, DC Ramona Buck, Federal Mediation and Conciliation Service, Washington, DC Victor Voloshin, Equal Employment Opportunity Commission, Washington, DC




3:15 PM–4:30 PM . . . . . . . . . . Concurrent Series D Educational Programs (continued)

D8: This Ain’t Litigation: Maximizing Arbitration For You & Your ClientTips & Best Practices For Young Advocates Preparing for Their 1st ArbitrationRoom: Chelsea–Lower Level Practice Area Track: Arbitration–Domestic & InternationalGeared towards litigators who are new to the arbitration process, this lively and practical session will provide both a broad overview of the procedural differences in arbitration (vs litigation) and real-world scenarios on how to provide your clients with anefficientandeffectivearbitrationprocess.Learnfromalitigator,anarbitratorandanationalADRserviceprovideronwhereand how to save time in arbitration, how to avoid common pitfalls and the best practices to incorporate into your practice Serena Lee, American Arbitration Association, San Francisco, CA Brian Farkas, Goetz Fitzpatrick LLP, New York, NY

D9: Keys to a Successful Mentorship Program Hear from all sides of the process: the mentee, mentor and program administrator.Room: Bowery–Lower Level Practice Area Track: Practice Management and Business Development; Young Lawyers and New PractitionersHear about the ADR mentorship opportunities of the American Arbitration Association’s Leon Higginbotham, Jr Fellows Program, the ABA Dispute Resolution Fellowship pilot mentorship initiative , the Weinstein JAMS International Fellowship program, the New York State Bar Association Mentoring Program for Arbitrators established by the Labor and Employment Law Section, and theFinancialIndustryRegulatoryAuthorityandtheInternationalInstituteforConflictPreventionandResolutionpartnershipwithLeadership Council on Legal Diversity new Fellowship in Dispute Resolution for alumnae of LCLD Fellows Program Tracey Frisch, American Arbitration Association, New York, New York Richard Adelman, New York, NY Ellen Bass, JAMS, San Francisco, CA MaraWeinstein,FinancialIndustryRegulatoryAuthority’sOfficeofDisputeResolution,NewYork,NY

D10: Appellate Mediation ToolboxAn Experiential Workshop in Appellate Case Evaluation and Sound DecisionmakingRoom: Sugar Hill–Lower Level Practice Area Track: Court ADR; MediationIn this interactive workshop, Brendon Ishikawa and Dana Curtis, authors of Appellate Mediation: A Guidebook for Mediators and Appellate Attorneys, will explore why appeals challenge the best mediators and demonstrate how both interest-based and case evaluation discussions help parties get unstuck Participants will learn tools to help myopic parties to escape their litigation-obsessed tunnel vision and to act in their best interests: * A framework for appellate case analysis that results in self-persuasion and clear-sightedness * An approach (and worksheets) to assist parties to overcome their biases * Methods to refocus litigation-obsessed parties on their interests (These tools translate to civil trial mediation )Dana Curtis, Dana Curtis Mediation, Sausalito, CA Brendon Ishikawa, Davis, CA

4:30 PM–4:45 PM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Coffee Break in the Exhibit HallCentral Park East & West, 2nd Floor




4:45 PM–6:00 PM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Afternoon Showcase Programs

E1: What Works in Mediation? What Do Mediation Consumers Value in the Process? A “Community Townhall”Room: Metropolitan East Small, 2nd FloorThis session presents an opportunity for Conference attendees to come together and discuss: What do parties and lawyers who usemediationwantfromtheprocess?Whatworksinmediation?Dotheselineup?Whileneutrals,attorneys,trainers,educators,and court administrators may have different perspectives on these questions, they rarely have the opportunity to share experiences and viewpoints Law professors who teach mediation will facilitate discussion, share results of a survey completed by Conference attendees,andsummarizerecentresearchfindingsaboutwhatmediationparticipantswantfromamediatorandtheeffectivenessofspecificmediatorinterventions.Lydia Nussbaum, UNLV Boyd School of Law, Las Vegas, NV Doug Frenkel, University of Pennsylvania Law School, Philadelphia, PA ArtHinshaw,ArizonaStateUniversitySandraDayO’ConnorCollegeofLaw,Phoenix,AZ Deborah Thompson Eisenberg, University of Maryland Francis King Carey School of Law, Baltimore, MD Kelly Browe Olson, University of Arkansas at Little Rock, Little Rock, AR

E2: Secrets of Success: Ethical Problems That Arise in Arbitrations and Strategies for Dealing With Them This is the fifth of the Secrets of Success in Arbitration Programs, presented by the College of Commercial Arbitrators. Join us for just one program, or all five programs scheduled through the day on Thursday, April 7th in the Empire Ballroom East.Room: Empire Ballroom East, 2nd Floor Practice Area Track: Secrets of Success in Arbitration; EthicsThis interactive program will address many of the most challenging ethical conundrums that arise in arbitrations The most experiencedarbitratorsinthesefieldswilldiscussthesechallenges,invitequestionsanddiscussion,andoffercutting-edgetechniquesformanagingtheuniquedifficultiesthatarbitratorsandadvocatesmayencounter.John Holsinger, John R Holsinger, LLC, Hackensack, NJ Eugene Farber, Farber, Pappalardo & Carbonari, White Plains, NY Harold Coleman, Mediation org, Los Angeles, CA Laura Kaster, Princeton, NJ

E3: Tech Driven Dispute Resolution: How Technology Can Enhance Our PracticeRoom: New York Ballroom East, 3rd Floor Practice Area Track: TechnologyJoin us for this interactive exploration of how emerging technologies are changing professions, from IBM Watson’s use of augmented intelligence to ODR (formally known as online dispute resolution) and other technologies that are most appropriate inourfield.Youmightrelyonanalyticsandartificialintelligencetoguideyoutotheclosestcoffeeshoporhottestpairofshoes,buthowareweengagingtheseemergingtechnologiesinourprofession?Thissessionwillleadusthroughamini-hackathontoexplore how we can expand our use of emerging technology to improve our profession via marketing, communication, process, and information Alyson Carrel, Northwestern University School of Law, Chicago, IL Larry Bridgesmith, Vanderbilt University, Nashville, TN Colin Rule, Modria, San Jose, CA Andrew Arruda, Ross Intelligence Ethan Katsh, National Center for Technology and Dispute Resolution, University of Massachusetts Amherst




6:00 PM–7:00 PM . . . . . . . . . . . . . . . . . . . . . . . . . . . . Thursday Networking ReceptionRoom: Exhibit Hall, Central Park East & West, 2nd FloorJoin fellow conference attendees for a reception in the exhibit hall Visit with exhibitors and also look for “Networking Hubs” — practiceareasandaffinitygroupsofinteresttoyou.Networking Hubs:

• ADR in Your Career: Young Litigators

• Crowdsourcing the Negotiator’s Fieldbook

• Arbitrators and Litigators

• Local Law Students and ADR Practitioners

• Minority and LGBTQ Members and Allies

7:30 PM–10:00 PM (approximate) . . . . . . . . . . . . . . . . . . . . . . Thursday Dine-AroundsCommittee chairs and conference attendees have organized dine-arounds The Conference App lists all Dine-Arounds and instructions for how to rsvp for events

Dine-Around for the ABA Section Dispute Resolution Mid-Atlantic Regional Chapter and the Section’s Government CommitteeMiriam Nisbet, Washington, DC

Diversity Committee Dine-AroundThis will be an opportunity for Diversity Committee members and other interested individuals to meet for dinner Jaya Sharma, Madison, WI

International Committee Dine-AroundKim Taylor, JAMS, New York, NY

Mediation Committee Dine-AroundRichard B Lord, Orlando, Florida

Women in Dispute Resolution (WIDR) Dine-AroundConna Weiner, Conna Weiner ADR, Boston, MA

7:30 PM–10:00 PM . . . . . . . . . . .Thursday Evening Event for Young ADR Professionals

Young ADR Professionals: Young ADR Professionals Reception and Karaoke at the New York City Bar AssociationYoung ADR Professionals Reception and Karaoke at the New York City Bar Association New York City Bar AssociationCome meet local dispute resolution colleagues from the New York City Bar Association This spirited reception welcomes young attorneys who are member of the Section or City Bar in practice between 1 and 10 years Law students are encouraged to attend as well Section members will have an opportunity to meet members of the City Bar’s various dispute resolution committees and make valuable connections with New York’s ADR practitioners Following the reception, attendees can participate in karaoke in the City Bar’s majestic Great Hall with fellow young attorneys Located at 42 West 44th Street New York, NY 10036, the City Bar is just blocks away from the Sheraton and surrounded by bars and restaurants This event is co-hosted by the Section of Dispute Resolution,NewYorkCityBarAssociationandCardozoSchoolofLaw’sKukinProgramforConflictResolution.




ABA Representation in Mediation Competition Thursday EventsRepresentation in Mediation Competition Nationals — Semi-FinalsLiberty 1/2, 3rd Floor8:15–8:45 AM Orientation for judges and mediators 8:30 AM Check-in for law students 8:45–9:00 AM Separate orientation: Participants9:00–9:10 AM Participants, judges and mediators move to their assigned rooms; participants give their mediation plans to

their judges9:10–9:20 AM Judges read the representation plans9:20–10:35 AM Mediation sessions10:35 AM Mediators are excused at the end of the mediation session10:35–10:45 AM Teams prepare for self-analysis & judges begin to work on their score sheets10:45–11:05 AM Team self-analysis sessions with judges (10 minutes for each team)11:05–11:20 AM Judges complete their score sheets and prepare their remarks for critique session The timekeeper then

collects the score sheets11:20–11:50 AM Judges critique team performance and provide feedback (15 minutes for each team)

Representation in Mediation Competition Nationals — Final Round1:30–2:00 PM Orientation for judges and mediators2:00–2:10 PM Participants, judges and mediators move to their assigned rooms; participants give their mediation plan to

their judges2:10–2:20 PM Judges read the representation plans2:20–3:35 PM Mediation sessions occur3:35 PM The Mediator is excused at the end of the mediation session3:35–3:45 PM Teams prepare for self-analysis & judges begin to work on the score sheets3:45–4:05 PM Team self-analysis sessions with judges (10 minutes for each team)4:05–4:20 PM Judges complete their score sheets and prepare their remarks for the critique session; the timekeeper then

collects the score sheets4:20–4:50 PM Judges critique team performance and provide feedback (15 minutes for each team)



FRIDAY, APRIL 8

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Friday events include a networking breakfast, opening plenary with Francesca Gino and concurrent educational programs throughout the day The afternoon will conclude with a cookie and coffee reception in the Exhibit Hall Legal Educators Colloquium events will kick off in the late afternoon with the Legal Educators Resource share (open to all interested attendees) Attendees have the opportunity to purchase tickets to the Friday evening Awards Reception and Dinner at the Yale Club of New York

7:00 AM–8:00 AM . . . . . . . . . . .Friday Conference Breakfast and Committee MeetingsMetropolitanWest,2ndfloorJoin your fellow conference attendees for a continental breakfast in the Metropolitan West ABA Section of Dispute Resolution Committee Chairs will host meetings at tables throughout the breakfast hall Attendees should feel free to join committee meetings of interest Breakfast Committee Meetings: Canadian Delegates — Associates Committee Kimberly Cork Diversity Committee Meeting Jaya Sharma, Madison, WI Government Committee Meeting Miriam Nisbet, Washington, DC Mediation Committee Meeting Richard B Lord, Orlando, Florida Ombuds Committee Meeting Charles Howard, Shipman & Goodwin LLP, Hartford, CT Public Policy, Consensus Building, and Democracy Meet-and-Greet and Planning Meeting Jessie Lawrence, Santa Fe, NM Women in Dispute Resolution Committee Meeting

Gilda Turitz, Sideman & Bancroft LLP, San Francisco, CA

8:00 AM–9:15 AM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Friday Morning PlenaryRoom: Metropolitan East Large, 2nd Floor

Presentation of ABA Representation in Mediation Competition ChampionshipBrian Pappas, Michigan State Law, East Lansing, MI

The Science of Making Better DecisionsIn this informative and engaging plenary, Professor Gino will discuss how our brain is hard-wired to make decisions, and how to understand that wiring and become architects of the context of our decisions Gino will explore how inconsistent decisions played out in a wide range of circumstances—in our professional and personal lives and in our organizations What factors will sway our decisionsandwhatcanwedotocorrectforthesubtleinfluencesthatderailourdecisions?Francesca Gino, Harvard Business School, Boston, MA

9:15 AM–9:30 AM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Coffee Break in the Exhibit HallCentral Park East & West, 2nd Floor




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ABA Section of Dispute Resolution MEMBER BENEFITS

The Section of Dispute Resolution is the largest dispute resolution membership organization in the world. We are a diverse collection of lawyers, judges, law students, dispute resolution professionals and international lawyers gathered to increase opportunities for networking and professional development, bridging together unique ideas and perspectives. Our goal is to provide members with accessible, relevant and cutting-edge information, practice tips and skill-building opportunities. The Section is relied upon as a thought-leader in shaping policy that impacts dispute resolution practice in a variety of arenas. Use this opportunity to further your career, join the ABA Section of Dispute Resolution!

Perks of Membership

• Access to 18,000 Dispute Resolution Professionals

• Discounts on CLE Programs

• 25% off Publications

• Networking Opportunities

• Free Professional Development Resources

• Quarterly Dispute Resolution Magazine

• Monthly E-Newsletter

• Free Committee/Task Force Membership



FRIDAY, APRIL 8 (continued)

9:30 AM–10:45 AM . . . . . . . . . . . . . . . . . . . .Concurrent Series F Educational Programs

F1: Inquiry and Emotion: Fundamentals of ADR Practice Room: Union Square–Lower Level Practice Area Track: Communications/Neuroscience/PsychologyFacilitating effective inquiry in mediation is more than just engaging participants in logical analysis This workshop explores the function of questioning in engaging emotional processing of problems, ideas, and possibilities Participants will gain a basic understanding of the role of emotion in decision making how to use questions to engage both feeling and thinking in more effective ways Merri Hanson, Peninsula Mediation & ADR, Williamsburg, VA Meredith Eckles, Peninsula Mediation & ADR, Williamsburg, VATricia Jones, Temple University, Philadelphia, PA

F2: From Local Landowner Disputes to Post-Sandy CollaborationThe Critical Need for Mediation and Consensus Based Solutions to Address Stormwater and FloodingRoom: Bowery–Lower Level Practice Area Track: Public PolicyIncreasinglysevereandfrequentstorms—withimpactsfromlocaltoregionallikeSuperStormSandy—arecausingmoreflooddamageandimpairingwaterqualityinwatershedslargeandsmall.Althoughstormwatermanagementandfloodingareaddressedbyvariousstateandfederallaws,resolutionofrelatedimpactsisdifficultbecausenonpointstormwatersourcesarenoteasilycontrolledandstormwaterflowsoverjurisdictionalboundaries.Thetoolsprovidedbydisputeresolution,includingfacilitationandmediation,offeranopportunitytokeeppartiesoutofcourtandfindcreativeconsensus-basedsolutions.Thispanelwillexplore these issues, then host a discussion with audience participants Lara Fowler, Penn State Law, University Park, PA Jack Ubinger, Duquesne University Center for Environmental Research and Education, Pittsburgh, PA Christopher Kane, Vice President, Chief Counsel, EM Group and AECOM Capital, AECOM, Princeton, NJ JoeSiegel,SeniorAttorney,EnvironmentalCollaborationandConflictResolutionSpecialistwiththeU.S.EPA,Region2, OfficeofRegionalCounselinNewYork

F3: Polarized Communities: Lawyers Making An ImpactHow lawyers can make a difference within their own communities by nontraditional meansRoom: Gramercy–Lower Level Practice Area Track: Social Justice and ADRThepanelistswillsharetheirpersonalstoriestoinspireotherswhofindtheircommunitiesinstrife—placessuchasFerguson,MO, Sanford, FL and Baltimore, MD As our country discusses vital issues of equality and justice, lawyers are looking for ways to do something concrete The increased popularity of “Know Your Rights” forums demonstrates that dialogues that present the opportunity for attorneys to inform members of the community of their rights are useful for individuals and communities alike The U S Department of Justice’s Access to Justice Initiative is another example of attorneys “thinking outside the box” to aid polarized communities Sean Barrett, USDOJ, Washington, DC Grande Lum, former Director the Community Relations Service (CRS) at the USDOJ Tanya Clay House, Civil Rights Law Section of the National Bar Association, Washington, DC Nancy Rogers, Ohio State University, Columbus, OH Harpreet Mokha, Philadelphia, PA Lisa Foster, Washington, DC




9:30 AM–10:45 AM . . . . . . . . . Concurrent Series F Educational Programs (continued)

F4: The Client’s Perspective: ADR Users Share Insights Regarding what Mediators do to make the Process Succeed or FailWhat’s working and what’s not working with mediatorsRoom: New York Ballroom West, 3rd Floor Practice Area Track: Practice Management and Business DevelopmentThis program will feature a high level insider discussion about how mediators manage the mediation process Learn from a panel of lawyers with diverse practices about what makes a good mediator stand out from the pack Gina Miller, JAMS, Los Angeles, CA Mark Travis, Travis ADR Services, LLC, Cookeville, TN Gretchen Freeman Cappio, Keller Rohrback, Seattle, WA Grant Degginger, Lane Powell PC, Seattle, WA Kasey Huebner, Mills Meyers Swartling, Seattle, WA RichardZiegler,Jenner&BlockLLP,NewYork,NY

F5: Faster, Cheaper, Better Arbitration: The Delaware Rapid Arbitration ActRoom: New York Ballroom East, 3rd Floor Practice Area Track: Arbitration–Domestic & InternationalThe DRAA became law in May, 2015 The Act focuses on extremely rapid resolution of business disputes and supplies innovative solutions to common critiques of “traditional” arbitration This panel will explore this new arbitration regime, its optimal uses, and circumstances where it best not used Greg Varallo, Richards, Layton & Finger, P A , Wilmington, DE Louis Burke, Louis F Burke PC, New York, New York Alisa Moen, Dillon Gage, Wilmington, DE Bobby Majumder, Perkins Coie, Dallas, TexasMary Craig Calkins, Kilpatrick Townsend, Beverly Hills, CA

F6: Family Law Arbitration: An Idea Whose Time Has Come? Room: Riverside Suite, 3rd Floor Practice Area Track: FamilyArbitration has been around in the labor and contract area for a long time Within the past twenty years, there have been increasing calls to allow arbitration of family law matters Larry Rute, Associates in Dispute Resolution LLC, Topeka, KS Linda Elrod, Washburn University Law School Children and Family Law Center, Topeka, KS




F7: ADR Around the World in 75 Minutes Judges and Mediators from Nigeria, Poland, Bangledesh, Mexico and Egypt Share Recent DevelopmentsRoom: Riverside Ballroom, 3rd Floor Practice Area Track: InternationalADR is emerging as a powerful, useful and complementary process to litigation in courts and communities around the world Join judges and mediators from Europe, Latin America, Africa, South East Asia and the Middle East as we compare and contrast the challengesandopportunitiesforchanginglegalandconflictsystemswiththeworkthatunitesus-designingsystemsthathelppeopletalkthroughandresolveconflictsnomatterwhattheoverlyingpoliticalandlegalsystemlookslike.Sheila Purcell, UC Hastings College of the Law, San Francisco, CA MaciejTański,PartnersPolandFoundation,Warsaw,Warsaw,Poland Judge Ahmed Abdelrahman, Supreme Board of Judiciary, Upper Egypt, El Minia, Egypt SrdanSimac,CroatianMediationAssociation,Zagreb,Croatia Mostafa Elsherif, Supreme Board of Judiciary, Economic Court, Cairo, Egypt Claudia Bernard, Ninth Circuit Court of Appeals, San Francisco, CA

F8: Legal Mediations are not only about Money: Mediators and Advocates as Problem SolversDiscussion by Experienced MediatorsRoom: Empire Ballroom East, 2nd Floor Practice Area Track: MediationHasmediationmorphedintojustonemorestepinthelitigationprocessandisnomorethanaprivatesettlementconference?Aretheircreativeoptionsthatarelostandinvisiblebarriersmissedbyadvocatesandmediators?Thispanelwillprobeareaswhereopportunities can be created to break out of the usual legal battle mold The panel consists of preeminent full-time mediators who have seen it all (or mostly so anyhow) and are Distinguished Fellows in the International Academy of Mediators The discussion will be moderated by Professor Hal Abramson, IAM’s Scholar-in-Residence Hal Abramson, Touro Law Center, New York, NY Jerome Weiss, Mediation Inc, Cleveland, OH Birgit Sambeth Glasner, Altenburger LTD legal+tax, Geneva, Switzerland Bennett Picker, Philadelphia, Pennslyvania Susan Hammer, Dispute Resolution Services, Portland, OR

F9: Tips for Terrific & On Target TrainingRoom: Empire Ballroom West, 2nd Floor Practice Area Track: Tools for TrainersIt’sgreattoberecognizedasgreatatwhatyoudo,butwhataboutthatexpectationofgreatnessattrainingothers?Whetherit’sa lunch time hour, a half day, full day, or more, what are effective (and entertaining) ways to structure and deliver professional training?Lecturedoesn’teasilyimproveskill,butneitherdoespracticewithoutexamination,focus,ortiestoanimatingcontent.The program faculty have designed and taught both short and long professional negotiation, mediation, and other targeted skills trainings for more than 25 years We will review training program design “rules” we’ve learned, and demonstrate tricks and tips for engaging the group, winning over skeptics, encouraging the hesitant, making research truths resonate, and building real skills Marjorie Aaron, University of Cincinnati, Cincinnati, OH Dwight Golann, Suffolk University Law School, Boston, MA

10:45 AM–11:00 AM . . . . . . . . . . . . . . . . . . . . . . . . . . Coffee Break in the Exhibit HallCentral Park East & West, 2nd Floor




11:00 AM–12:15 PM . . . . . . . . . . . . . . . . . . Concurrent Series G Educational Programs

G1: UNCITRAL (UN) Treaty Drafting Initiative: Cross-Border Enforcement of Mediated Settlement AgreementsRoom: Riverside Ballroom, 3rd Floor Practice Area Track: InternationalThis panel discussion will bring participants up to date on the UNCITRAL process that has generated much debate among the UN delegations regarding whether there is a need for a treaty comparable to the NY Convention for enforcing arbitration awards, and what should be its key features The substantive debate has focused on ways to serve the twin goals of fairly facilitating enforcementwhilenothamperingtheflexibilityandbenefitsofmediation.ThepanelwillfeatureJamesCastello,memberofUSDelegation and other Delegation and NGO representatives who have been participating in meetings in NY and Vienna Hal Abramson, Touro Law Center, New York, NY James Castello, King & Spalding, Paris, France Deborah Masucci, International Mediation Institute, Brooklyn, NY EL AHDAB Jalal (Jil) , GMPV, Paris, France Ximena Bustamante, Procuraduria General del Estado, Quito, Pichincha, Ecuador

G2: Reflective Practitioner GroupsA Boost to Your Mediation PracticeRoom: New York Ballroom West, 3rd Floor Practice Area Track: MediationSo much of what we do as mediators consists of being attuned to the other participants, parties and counsel We don’t always pay enough attention — either in the moment or afterward — to our own experience of the mediation That can leave us feeling unsureoftheimpactwehavehad,forgoodorforill,anduneasyaboutwhetherwehaveusedourskillseffectively.Reflectivepractitionergroupsgivemediatorsanopportunitytoreflectontheirpracticeinthecompanyofinsightfulandsupportivecolleagues Come explore three group models: the formal California District Court model, the less formal D C Circuit model, and the U S Circuit Courts telephone model And bring a buddy with you so that, on your return, the two of you can develop and implement a model that works in your real world Richard B Lord, Orlando, FL Amy Wind, DC Circuit Court of Appeals, Washington, DC Joel Shapiro, U S Court of Appeals for the Seventh Circuit, Chicago, IL G Daniel Bowling, Curtis and Bowling Mediation, Sausalito, CA

G3: Crisis & Hostage NegotiationLearn The Skills Used By Law Enforcement & Apply It To Your PracticeRoom: Empire Ballroom East, 2nd Floor Practice Area Track: Communications/Neuroscience/PsychologyTheNYPDHostageNegotiationTeamwasthefirsteverlawenforcementteamcreatedintheworld.Duringthissessionyouwilllearn about the various communication and de-escalation techniques that are used by crisis negotiators and have the opportunity to practicespecificskills.Althoughyoumightnotbeengagedinthesetypesofcrisissituations,youwilllearnhowtheskillscanbeappliedtoyourconflictresolutionpractice.Jeff Thompson, NYPD, NYC, NY




G4: Dispositive Motions in Arbitration: When to File and When to Hear ThemAn Interactive Roundtable for Arbitrators and AdvocatesRoom: New York Ballroom East, 3rd Floor Practice Area Track: Arbitration–Domestic & InternationalCounseloftenfileandarbitratorsnowconsiderdispositivemotionswhichmayrequestdismissaloftheentirearbitrationwithoutevidentiary hearings The AAA and other ADR providers have changed their rules to permit such motions in certain circumstances Thisinteractiveroundtablewillfocusonsuchissuesas:Whenisitappropriateforcounseltofileandarbitratorstohearandruleondispositivemotions?Isapreliminaryshowingofprobablesuccessrequiredbeforefilingadispositivemotion?Shouldanevidentiaryhearingbescheduledonsuchamotion?Whatstandardsshouldthearbitratorapplyinrulingonsuchamotion?Edward Lozowicki, Sheppard Mullin Richter & Hampton LLP, San Francisco, CA Dana Welch, welchadr com, San Francisco, CA Gary Benton, Gary Benton Arbitration, Palo Alto, CA

G5: FINRA’s Task Force Report – Shaping Securities Dispute Resolution for the Next 20 Years!Will the recommendations meet your needs as a party or neutral?Room: Sugar Hill–Lower Level Practice Area Track: Securities ADRFINRA formed a group of experts representing viewpoints of public investors, the securities industry, and arbitrators and mediatorstosuggeststrategiestoenhancethetransparency,impartiality,andefficiencyofFINRA’sforum.Membersofthetaskforcewilldiscusshowtheyexpecttheirrecommendationstoshapethefuturelandscapeofsecuritiesdisputeresolution!Audiencemembers will learn how the task force reached consensus on certain issues and why some sticky matters remain unsolved–for now The session will cover the quality of FINRA arbitrators, special procedures for large (and small) claims, and strategies to increase the use of mediation Ken Andrichik, FINRA, New York, NY Barbara Black, Retired Professor of Law – Chair of the Task Force, Roswell , GA Philip Cottone, Property Trust Advisory LLC, Malvern, PA Sandra Grannum, Managing Partner, Davidson & Grannum, LLP, Orangeburg, NY Mark Maddox, Maddox Hargett & Caruso, P C , Fishers, IN

G6: Meanings of Silence: Discovering Sound Tools for Effective Communication in CollaborationRoom: Bowery–Lower Level Practice Area Track: Collaborative Law; Communications, Neuroscience, and PsychologyThe focus will be on collaborative process as a form of communication during which silence is encountered Different meanings andfunctionsofsilencewillbeexplored.Theparticipantswillreflectontheirexperiencewithsilenceanddiscusscaseswheresilence has created an impasse or other challenges Various visual and auditory aids, music, brief movie clips and exercises involving audience participation will be used Anita Dorczak, Westbrook Law & Mediation Centre, Edmonton, Alberta, Canada




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11:00 AM–12:15 PM . . . . . . . . Concurrent Series G Educational Programs (continued)

G7: Reevaluating the Role of Autonomy in ADRLessons from Theory and PracticeRoom: Union Square–Lower Level Practice Area Track: Dispute Resolution GenerallyAutonomy, self-determination, and freedom-of-choice are often extolled as primary virtues of ADR Yet empirical research and our own experience suggest, e g , that parties in mediation sometimes don’t participate meaningfully and that lawyers in arbitration sometimes don’t exercise effective process choices in clause drafting This “theory & practice” panel considers what autonomy means for the law, policy, and practice of ADR We will raise questions such as: How does autonomy both help and hurtADR?Isautonomymorerhetoricthanreality,andifsoisthataproblem?Wheredoesautonomystandinrelationtoothervaluessuchasproceduralfairness?Hiro Aragaki, Loyola Law School, Los Angeles, CA Jennifer Reynolds, The University of Oregon School of Law, Eugene, OR Michael Lewis, JAMS, Inc , Washington, DC Stephen Ware, University of Kansas School of Law, Lawrence, KS Claudia Bernard, Ninth Circuit Court of Appeals, San Francisco, CA

G8: Managing the Evolving Needs of Parties in Government Mediation Mediation is the New FormalRoom: Gramercy–Lower Level Practice Area Track: GovernmentThe evolution of informal real time processes such as coaching, ombudsmanry, and rapid response have led parties to avoid mediation—deeming it “too formalistic”, “formulaic”, and “time consuming ” This interactive panel discussion session will explore meaningful methods to overcome party resistance to mediation and will offer tools to empower parties and attorneys in resolving employment, regulatory, commercial, energy, and other disputes Panelists will discuss methods and tools to use in outreach and the convening process, and will engage participants through interactive short scenarios that will draw upon the tools and methods presented Jennifer Gartlan, Federal Maritime Commission, Washington, DC LoValerie Mullins, National Mediation Board, DC Karen White, National Guard, Arlington, VA Deborah Osborne, Federal Energy Regulatory Commission, Washington, DC

G9: Elder & Adult Family Mediation – Opportunities and Challenges in this Growing FieldRoom: Riverside Suite, 3rd Floor Practice Area Track: FamilyAsthepopulationages,familiesarefacingdifficultdecisionsabouteldercare,livingsituations,familyhomes,andpersonalproperty These decisions can be emotional and challenging even when everyone is “on the same page,” and they become rapidly more complex when there is disagreement in the ranks Learn how Elder Mediation can help, and consider the skill sets needed to offer this increasingly sought-after service Hear about challenges in this practice area, including: determining who needs to be at the table; concerns about capacity; working with multiple stakeholders; geographically dispersed families; and involving other professionals; to name just a few Crystal Thorpe, Elder Decisions, a division of Agreement Resources, LLC, Norwood, MA




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12:15 PM–2:00 PM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Friday Lunch BreakHudson Market Bistro Lunch and local restaurants of your choiceConference attendees have the option of purchasing pre-paid lunch tickets at the Sheraton Hudson Market Bistro Conference registrants may purchase Bistro lunch ticket for $28 as part of your registration process There are a limited number of these hotel bistro lunch tickets available Tickets are only valid for the date of purchase View options for Lunch-Arounds on the Conference App and see the Planning Your Meals in Manhattan page in the Conference Program Book for suggestions on how to identify restaurants

12:30 PM–1:45 PM . . . . . . . . . . . . . . . . . Meeting of Section Boards (private meeting)Room: Lenox Ballroom, 2nd Floor

• Publications Board

• Dispute Resolution Magazine Editorial Board

• Membership Committee

• Section of Dispute Resolution Advisory Committee

1:00 PM–1:45 PM . . . . . . . .Mediation Research Task Force Meeting (private meeting) Room: Sutton Place–Lower Level

2:00 PM–3:00 PM . . . . . . . . . . . . . . . . . . . . Concurrent Series H Educational Programs

H1: Getting what You Asked For: Managing a Fast and Efficient ArbitrationRoom: Empire Ballroom West, 2nd Floor Practice Area Track: Arbitration–Domestic & InternationalExperienced in-house counsel address how to shape and manage an arbitration so that it meets the expectation that arbitration is “faster, better and cheaper” than litigation The panel will address issues to be considered in drafting the arbitration clause, selectinganarbitratororarbitralpanel,definingthescopeofdisclosureandmanagingthearbitrationproceedings.Olivier André, CPR Institute, New York, NY Viren Mascarenhas, King and Spalding, New York, NY AmandaPerez,Pfizer,NewYork,NY Erin Gleason Alvarez, AIG, New York, NY

H2: “She said, He said”Deconstructing a successful mediation when the United States is a partyRoom: Bowery–Lower Level Practice Area Track: GovernmentDepartment of Justice litigators will present two case studies involving an actual mediation, describing their opposing points of view at various stages in the exchange of offers and information They will break at a number of critical junctures when the panel moderator will solicit evaluations and suggestions from the audiences as to alternative moves a mediator could have chosen Each case study will end with a description of the actual results of the mediation and ultimate disposition of the case and each attorney willbrieflyevaluatethemediationprocessandimpactonthecasefromtheirrespectivepointsofJoanna Jacobs, US Department of Justice, Washington, DC




2:00 PM–3:00 PM . . . . . . . . . . Concurrent Series H Educational Programs (continued)

H3: Developing Cultural Competence in MediationRoom: Riverside Ballroom, 3rd Floor Practice Area Track: International; MediationIn today’s world of increasing globalization, mediations bring together parties, counsel and mediators from different countries and backgrounds Inevitably, the participants bring to the mediation world views, expectations and values that are shaped by their national, regional or organizational culture While it is increasingly recognized that such cross-cultural differences contribute to the complexity of mediation, the objective of this presentation is to move beyond this starting point to provide mediators not onlywithpracticalinsightsintohowthesedifferencesmightbeunderstoodbutalsospecificpracticetipsonhowtomanagesuchcultural differences MicheleRiley,ColumbiaUniversity,InternationalCenterforCooperationandConflictResolution,NewYork,NY Stephanie Stobbe, Menno Simons College at University of Winnipeg, Winnipeg, Manitoba, Canada Anupama Ahluwalia, Delhi, India

H4: Case Evaluation Discussions in Civil Court MediationHow to Facilitate Inherently Evaluative DiscussionsRoom: New York Ballroom West, 3rd Floor Practice Area Track: MediationThe negotiation of the settlement of civil litigation often takes the form of positional bargaining, in which the parties try to realize the value of their case as they know it When the parties become locked in their positions, it has become commonplace for civil court mediators to slip into the role of neutral evaluator to help their clients bridge the gap between their positions This session explores a more facilitative approach to helping the parties evaluate their case, principally by the use of well framed and well placed questions Andy Little, Mediation, Inc, Chapel Hill, NC

H5: It’s Only MoneyHow to settle insurance claimsRoom: New York Ballroom East, 3rd Floor Practice Area Track: NegotiationAn interactive discussion of how insurance claims are settled: Consideration of the players involved, the claimant(s), the attorney(s), the insurance company representatives Unique situations in connection with resolution of insurance claims Geographic limitations, cultural limitations or differences between the venue and the location of the insurance company/ adjuster Strategies developed by claimants, by the insurance company/ adjuster Critical Paths of the Insured Dispute Issues between Insurance Company and Insured, how does that affect the claimant’s claim and potential resolution of the ‘underlying’ dispute How to overcome obstacles to resolution as perceived by claimant/ insured/ insurer How to address the ethical concerns between the insurer and insured SherylGoski,LawOfficesSherylMintzGoski,Esq.,Hoboken,NJBonnie Goldsamt, Verona, NJ Thomas Quinn, Wilson Elser Moskowitz Edelman & Dicker LLP, Florham Park, NJ




H6: The Contribution of Experts to MediationRoom: Union Square–Lower Level Practice Area Track: MediationThis highly interactive session will explore the positive contributions experts can bring to mediation success The panel of accomplished experts, advocates, and neutrals will provide practical suggestions and helpful opportunities to best employ experts inbringingeventhemostdifficultdisputestoresolution.Roger M Deitz, New York, NJ Joan Stearns Johnsen, University of Florida Levin College of Law, Gainesville, FL Charles Porten, Weston, CT Patricia Koetting, PKoetting & Associates, Chapel Hill , NC Ross Tulman, Trade Investment Analysis Group, Columbus, OH

H7: The EDR Imperative How to Use Early Dispute Resolution To Minimize Disruption to Your Business and the Cost of LitigationRoom: Gramercy–Lower Level Practice Area Track: Advocacy in ADRThis program will provide an in-depth focus on how the systematic use of EDR processes can reduce the time and cost involved in resolving disputes The panel, moderated by the Chair of the DR Section’s EDR Task Force, includes in-house and outside counsel with extensive EDR experience The panel will discuss why EDR is a critical element in cost-effectively managing disputes,howtoimplementEDRprocesses,andthebenefitsofEDRprograms.ThepanelwillalsosharetheresultsoftheTaskForce’s recent survey which asked attorneys about their views on EDR Anne Jordan, Chicago, IL Kirk Dailey, Google, Inc , Chicago, IL Kurt Hansson, Paul Hastings, New York, NY Daniel Churay, MRC Global, Inc, Houston, TX

H8: ADR Ethics: Hot Topics and Old ChestnutsA Roundtable Conversation in ADR EthicsRoom: Empire Ballroom East, 2nd Floor Practice Area Track: EthicsThis “Roundtable” presentation will be a highly interactive discussion about both emerging and longstanding ethical issues in the fieldofmediation.Issuesthatwillbecoveredincluding:newlegislativeeffortsintheareaofmediatorconfidentiality,mediatorbias, informed consent, and mediator malpractice The four group leaders will be ready to have discussions on these and other issues the ethical practice of mediation Kristen Blankley, University of Nebraska College of Law, Lincoln, NE David Batson, AlterEcho, Washington, DC Daniel Yamshon, Daniel Yamshon, Esq , Sacramento, CA Jacqueline Nolan-Haley, Fordham University Law School, New York, NY

H9: Trauma Informed Mediation – Implications and Preparation for MediatorsRoom: Riverside Suite, 3rd Floor Practice Area Track: FamilyThis workshop proposes to help mediators recognize how the impacts of trauma might be expressed in mediation and identify strategies for conducting “Trauma Informed Mediation ” Awareness of the prevalence of trauma in mainstream America and its far-reaching impacts arose in part from the ACEs Study (Adverse Childhood Experiences) It has led to the recognition of how important it is to understand the nature and effects of trauma and the needs of those who have experienced it Trauma informed mediators are able to use preparation to help increase participants’ feelings of safety and reduce the risk of their trauma beingZenaZumeta,AnnArbor,MI KarenLargent,LargentMediationandConsulting,Tucson,AZ




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3:00 PM–3:15 PM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Coffee Break in the Exhibit Hall

3:15 PM–4:30 PM . . . . . . . . . . . . . . . . . . . . . Concurrent Series I Educational Programs

I1: The Art and Science of Mediation and Decision Making: Latest WorksLet’s Get (Cautiously) ExcitedRoom: Union Square–Lower Level Practice Area Track: Communications/Neuroscience/PsychologyParticipants will explore key insights derived from studies of the brain, as well as behavioral economics and cognitive behavioral psychology Focus will be placed on the most recent lessons learned from neuroscience including new reasons to remain (cautiously) excited with regard to their impact on cooperation, empathy, problem solving and ethics This workshop will be meaningful to Negotiators,Mediators,Arbitrators,Judges,Lawyersandanyonewhodealsregularlywithconflictanddecisionmaking.DanielWeitz,StatewideADRCoordinator,NewYorkStateUnifiedCourtSystem,NewYork,NY

I2: Calling All Researchers: Is Mediation A Tool for Social Change and Development of Democratic Institutions?Does the introduction of mediation in institutions, such as the courts, work to improve civil society? Experience from Russia and Croatia.Room: Riverside Ballroom, 3rd Floor Practice Area Track: International; Research and ADROur thesis is that introducing mediation in countries with undeveloped democratic institutions has great potential for the development of democratic institutions and social change generally, particularly in societies that don’t have rich democratic traditions Mediation helps to empower citizens and establish the groundwork for a more responsible and responsive attitude of people towards themselves and each other Such sustainable changes in moving towards participatory democracy will only be possible with consistent work at a grass roots and institutional level to introduce mediation mechanisms The experience of Russia and Croatia will be highlighted Tsisana Shamlikashvili, Center for Mediation and Law, Moscow, Russian Federation Lela Porter Love, Benjamin Cardozo School of Law, New York, NY SrdanSimac,CroatianMediationAssociation,Zagreb,Croatia Lisa Blomgren Amsler, Indiana University School of Public and Environmental Affairs, Bloomington, IN

I3: ABA DR Fellows–Bringing the Practice to the PeopleA “Year in Review” PresentationRoom: Gramercy–Lower Level Practice Area Track: Advocacy in ADR; Young Lawyers and New Practitioners in ADRInthispresentation,eachofthefiveinauguralABADRFellowswilldiscusshowtheFellowshiphasallowedthemtobringthepractice of dispute resolution to society at-large i e , “the people ”MichaelAurit,Phoenix,AZ Brittney Alls, ABA DR Fellow, Columbia, SC Bryan Branon, Burlington, VT JoryCanfield,LosAngeles,CA Brian Farkas, Goetz Fitzpatrick LLP, New York, NY




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I4: Hitting the Lavender Ceiling: Exploring the Issues of LGBT and Gender Diversity in the Mediation Profession What’s the Real Problem, and What are the Best Solutions?Room: Sugar Hill–Lower Level Practice Area Track: DiversityOne of the least recognized diversity challenges in the mediation community is the relative absence of any visible gay, lesbian, bisexual or transgender (LGBT) participation This is especially true in the attorney-mediator and commercial mediation environment And, while a majority of mediators in the family law area are women, there also are very few women who do commercial mediation This interactive program will explore the dimensions of this multi-dimensional situation, including an open discussion of career paths, unconscious bias, patterns of exclusion and self-limitations amongst mediators and those who hire them Frederick Hertz, Oakland, CA Mariette Geldenhuys, Attorney and Mediator, Ithaca, NY Jaya Sharma, Madison, WI

I5: Employment Mediation: A View Behind the CurtainRoom: Empire Ballroom East, 2nd Floor Practice Area Track: Employment and LaborMediation has long been a valuable tool for labor and employment lawyers to use to resolve disputes in the workplace, but opportunities to learn the thought process of your adversary and the mediator are rare Join our panel of experts for a discussion, based on a set of vignettes, of how the parties and the mediator: Approach the pre-mediation process The structure of the mediation HandlingdifficultpartiesanddifficultissuesOvercomingimpasseFleshingoutsettlementtermsButtoningdownanagreement.RobertKraus,Kraus&Zuchlewski,NewYork,NY Joan Stearns Johnsen, University of Florida Levin College of Law, Gainesville, FL Jill Rosenberg, Orrick LLP, New York, NY

I6: Circles Sense for Youth and FamiliesRoom: Riverside Suite, 3rd Floor Practice Area Track: FamilyBased on Aboriginal and indigenous traditions, circles create space for people to share, story tell, explore and discover in a waythatfosterssafety,respectandgoodwill.Circlepracticeisafluidandflexibleprocessthatcanbeusedtoenhancemutualunderstanding,helpresolveconflicts,supportproblemsolving,encouragedecisionmaking,deepenrelationships,andmore.Thecircle process provides a framework with the use of circle elements for communities or families to share needs, issues and ideas in anefforttodeterminehowtomoveforwardinrespectful,safeandconstructivewaysthatreflecttheirvaluesElizabeth Vastine, In-Circle Solutions, Inc , London, UK Susan Butterwick, Washtenaw County Trial Court, Ann Arbor, MI

I7: Unpacking, Mapping, and Evaluating ConflictsAnalytical Tools for Resolving Complex Disputes and Enhancing Your PracticeRoom: New York Ballroom West, 3rd Floor Practice Area Track: Dispute Resolution GenerallyMultiple stakeholders, complicated data, differing values, high emotion — there are many factors that make some disputes more difficulttoresolve.Twoattorneyswhohaveworkedwithmanydifferentdisputeresolutionprocedures,conflicts,andissues,frommultipartyregulatoryandcommercialmatterstohighconflictcustodydisputes,shareapproachesforanalyzingthesource,level,andintensityofconflict,andotherfactorsaffectingresolution.Sessionwillincludeinteractiveexercisesapplyingthesetools to various dispute scenarios, and discussion of how these tools can help you expand your practice to include facilitation of stakeholderdialogues,conflictprevention,andconflictcoaching.SarahRead,LawOfficesofSJRead,Columbia,MO Conna Weiner, Conna Weiner ADR, Boston, MA




I8: Why I ‘Hate’ ArbitrationRoom: Empire Ballroom West, 2nd Floor Practice Area Track: Advocacy in ADRA candid in-house panel discussion addressing reasons parties and counsel avoid/resist using arbitration and whether that resistance is driven more by perception or reality Beth Trent, CPR Institute, New York, NY Natalie Reid, Debevoise & Plimpton, New York, NY

I9: Heard Not Seen: Internet Radio for the ADR-MindedFree Resources to Enlighten, Entertain, and Educate with a Dispute Resolution EmphasisRoom: New York Ballroom East, 3rd Floor Practice Area Track: Tools for TrainersLookingforanewsourceofinspirationforyourADRpracticeorintheclassroom?Panelistswillshareonlineresourcesthattheyuse for self-enlightenment, entertainment, and education about dispute resolution Ranging from the high-brow to the hilarious, the audience will be taken on a tour of freely available earworms from guided meditations, to courts of Internet justice, to newscasts suitable for classroom instruction Be prepared to think, laugh, and maybe even cry Links will be provided and audience suggestions will be added afterwards We will also discuss apps for downloading and organizing your growing list of content Rishi Batra, Texas Tech University School of Law, Lubbock, TX Jean R Sternlight, UNLV School of Law, Las Vegas, NV Richard Reuben, University of Missouri School of Law, Columbia, MO Erin Archerd, University of Detroit Mercy School of Law, Detroit, MI

I10: The ‘Yes’ FactorApplying the improv concept of “Yes, And” to sharply improve communication skillsRoom: Sutton Place–Lower Level Practice Area Track: Communications/Neuroscience/PsychologyThrough a series of interactive, thought-provoking, exercises and activities, participants will learn how to apply the improv concept of ‘Yes, And’ to sharply increase positive, effective communication and interpersonal interactions Galen’s high energy presentation will captivate and engage attendees while providing them with powerful skills that can be applied immediately This unique, compelling content is delivered in a dynamic, entertaining way that will have attendees laughing and enjoying this impactful, memorable experience Galen Emanuele, Shift Yes, Bellingham, WA

4:30 PM–5:00 PM . . . . . . .Friday Finale — Coffee and Cookie Break in the Exhibit HallRoom: Central Park East & West, 2nd Floor

4:45 PM–6:00 PM . . . . . . . . . . . . . . . . . . . Legal Educator’s Colloquium Resource Share

Legal Educators’ Resource ShareRoom: Lenox Ballroom, 2nd Floor Practice Area Track: Legal Educators ColloquiumLaw faculty are always looking for good materials to use in their classes Join Professors Bobbi McAdoo and Sharon Press as they once again lead a highly interactive session in which legal educators describe, in a minute or two, a resource they use (could be a website, a simulation, TED talk ) in their classes This session is like an in-person listserv with the opportunity for attendees to follow-up with colleagues in real time Half page handouts are encouraged and all information is collated and posted to the legal educators’ listserv after the conference Sharon Press, Mitchell Hamline School of Law, St Paul, MN Bobbi McAdoo, Mitchell Hamline School of Law, St Paul, MN




5:00 PM–7:00 PM . . . . . . . . . . International Academy of Mediators (Private meeting)Room: New York Ballroom East, 3rd Floor

7:30PM–10:00 PM . . .ABA Section of Dispute Resolution Awards Reception and DinnerTicketed Event – limited number of tickets are available to purchase on the Conference web site: www.ambar.org/spring2016 Yale Club of New York Tickets will be available until March 25th During the Awards Reception and Dinner we will honor and celebrate the 2016 recipients of the ABA D’Alemberte Raven award, the ABA Lawyer as Problem Solver Award, and the JAMS Foundation Warren Knight Distinguished Service Award

The 2016 D’Alemberte Raven Award Honors Laura ChasinThe ABA Section of Dispute Resolution will bestow the 2016 D’Alemberte Raven Award to the late Laura Chasin, the founder of thePublicConversationsProject,anon-profitorganizationpromotingconstructivedialogueonissuesinvolvingclashingvalues,world views, and identities, such as abortion, sexual orientation, immigration, gun safety, and religious tolerance

The 2016 John W. Cooley Lawyer as Problem Solver Award Honors Judith Kaye and the Justice Center of AtlantaThe 2016 ABA Lawyer as Problem Solver Award recipients are the late Judith Kaye and the Justice Center of Atlanta The award is given to individual members of the legal profession and institutions who have exhibited extraordinary skill in either promoting the concept of the lawyer as problem-solver or resolving individual, institutional, community, state, national, or international problems

The JAMS Foundation Honors the New York Peace Institute with the Warren Knight Distinguished Service AwardThe New York Peace Institute, one of the largest and most comprehensive mediation centers in the United States, offers a wide range of training, facilitation and mediation services for individuals and organizations throughout New York City and around the world Since its beginning in 1981 as a mediation program for Safe Horizon, the nation’s leading victims service agency, the New YorkPeaceInstitutehasprovidedconflictresolutionandmediationtrainingforthousandsofindividualsfromallwalksoflife,empowering the people and institutions with which they work to develop creative and durable solutions to their disputes

Thank you to the Patron Sponsors of the 18th Annual ABA Section of Dispute Resolution Spring Conference

Boston Law Collaborative LLCRichard Chernick

Columbia Law SchoolChagit Deitz and Roger M Deitz

Howard Herman and Claudia BernardPenn State’s Dickinson Law

Quinnipiac University School of Law Center on Dispute Resolution

South Texas College of Law Frank Evans CenterforConflictResolution

Texas A&M University School of LawWayne Thorpe

University of Florida, Levin College of Law

University of Oregon School of Law ADR Center



SATURDAY, APRIL 9

The Legal Educators Colloquium is the main event on Saturday The Colloquium is open to all conference attendees – academics, adjuncts, trainers, and teachers Anyone interested in teaching – and learning about – dispute resolution The Colloquium programs are available to all conference attendees who have registered for the full conference Those who wish to attend the Colloquium programs only may purchase a one-day registration for Saturday Please wake up in time for the early morning “sunrise” programs and then join us for the Colloquium Awards Breakfast where we will honor Professor Robert Mnookin with the ABA Scholarly Work Award

7:30 AM–8:45 AM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . LEC Sunrise Programs

Teaching Collaborative Law in Law SchoolsCollaborative Law is presently being taught in a number of law schools as a segment of ADR courses; and in a few law schools as a stand-alone course.Room: Riverside Suite, 3rd FloorThe collaborative dispute resolution process (commonly known as “Collaborative Law”) has its roots in family law The process is being used to resolve disputes arising in other areas of civil law, such as probate, trusts, estates and elder law, healthcare, employment, construction and within religious organizations The Uniform Collaborative Law Act / Rules which codify and give statutory validation to the process, have been enacted in in varying forms in thirteen jurisdictions to date, and are pending in several jurisdictions In the fall 2015 semester, David Hoffman began teaching a three hour course on Collaborative Law at Harvard Law School Lawrence R Maxwell, Jr , Collaborative Lawyer-Mediator-Arbitrator, Dallas, TX David Hoffman, Boston Law Collaborative, Boston, MA Cynthia Hawkins DeBose, Stetson University College of Law, Gulfport, FL Sherrie R Abney, Collaborative Lawyer and Trainer, Carrollton, TX

What I’m Reading, 4Room: Riverside Ballroom, 3rd FloorWhatinspiresus?Forthepastfouryears,the“WhatI’mReading”panelhasfeaturedseveralestablishedADRscholarsandpractitioners speaking about books, articles, movies, music, and any other artwork that they have found inspiring—works that somehow facilitate key insights, bring beauty into practice and research, or make other meaningful connections Each year, this panel seeks to bring together different people from the ADR universe; provide a sense of the breadth of ADR-relevant cultural sources; highlight the diverse literatures that scholars and practitioners may turn to; and compile a reading list Jennifer Reynolds, The University of Oregon School of Law, Eugene, OR Rebecca Hollander-Blumoff, Washington University School of Law, St Louis, MO Michael Colatrella, McGeorge School of Law, Sacramento, CAAmy Glass, Michigan Mediation & Arbitration Services, Kalamazoo, MI Cathy Costantino, Georgetown Law School, Washington, D C Nora Ludviksen, The Table Mediation, Seattle, WA

8:45 AM–9:45 AM . . . . . . . . . . . . . . . . . Legal Educator’s Colloquium Awards BreakfastRoom: New York Ballroom East, 3rd FloorThe Scholarly Work Award will be celebrated during the Legal Educators Colloquium Breakfast on the morning of April 9th, the closing day of the Conference All Conference Attendees are welcome to join the breakfast

ABA Section of Dispute Resolution Award for Outstanding Scholarly Work Honors Professor Robert Mnookin Robert Mnookin, the Samuel Williston Professor of Law at Harvard Law School, Chair of the Program on Negotiation at Harvard Law School, and Director of the Harvard Negotiation Research Project, has been named the 2016 recipient of the ABA Section of Dispute Resolution Award for Outstanding Scholarly Work, which honors individuals whose scholarship has contributed significantlytothefieldofdisputeresolution.



SATURDAY, APRIL 9 (continued)

10:00 AM–11:15 AM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . LEC Series 1

LEC-1A: Teaching Mediation to Law Students: Practice, Theory, and CertificationRoom: Riverside Ballroom, 3rd FloorThe panel will discuss strategies, exercises, role plays, and requirements for effectively teaching the basic mediation class while alsomeetingtherequirementsformediatorcertification.Panelistswillexplorethemosteffectivemeansofintegratingmediatorcertificationintoamediationclassandwhetheritispedagogicallysoundtodosowithintheconstraintsofthetypical14weeksemester.Also,isitimportanttoteachstudentsthetheorybehindmediationorshoulditprimarilybeaskills-basedcourse?Thepanelwillalsodiscussgradingcriteriafortheircoursesincludingwrittenrequirements,videorecordingsandcritiques,finalexams, and pass/fail options Debra Berman, South Texas College of Law, Houston, TXJamesAlfini,SouthTexasCollegeofLaw,Houston,TX Bruce Wettman, South Texas College of Law, Houston, TX Tasha Willis, University of Houston, Houston, TX

LEC-1B: Help! I’ve Been Asked to Teach My ADR Class Online!Room: Riverside Suite, 3rd FloorOnline instruction is increasing in both frequency and student popularity ADR courses are often highly interactive, presenting particular challenges for faculty members asked to teach negotiation or mediation online This session will cover the basics of what to do if you are asked to teach your ADR course online This includes content delivery, use of simulations/activities, facilitating student interaction, assessment, and choice of technology Advanced topics will include culture, creativity, and lessons learned Participants will leave with a road map for planning and executing an online ADR course Brian Pappas, Michigan State Law, East Lansing, MI Noam Ebner, Werner Institute, Creighton University School of Law, Omaha, NE David Larson, Mitchell Hamline School of Law, Saint Paul, MN Eric DeGroff, Regent University School of Law, Virginia Beach, VA

LEC-1C: Teaching Conflict Resolution in the Midst of ConflictRoom: New York Ballroom West, 3rd FloorHowcanweachievemeaningfullearningwhenweteachconflictresolutiontostudentsfromconflictedgroupsinthemidstofanongoingconflict?Thissessionwilladdressthechallengesandmeansofcreatingasignificantlearningandteachingexperienceinmulticulturalandconflict-chargedclasses.Thepresenterswillsharetheirexperiencesteachinginvarioussettings,includingin mixed classrooms of Arab and Jewish students in an Israeli law school Design dilemmas and various didactic methods will be discussed and compared, inviting participants to share their own experiences to enrich the conversation and generate an inventory of effective teaching tools YaelEfron,ZefatLawSchool,Israel,Israel Sharon Press, Mitchell Hamline School of Law , St Paul, MN Michelle LeBaron, Vancouver, Canada Nellie Munin, Jerusalem, Israel Paula Young, DOHA, Qatar

11:15 AM–11:30 AM . . . . . . . . . . . . . . . . . . . Legal Educators Colloquium Coffee BreakRoom: Metropolitan East Foyer, 2nd Floor




11:30 AM–12:45 PM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . LEC Series 2

LEC-2A: Negotiation Courses: Beyond the Roleplay?Expanding your Negotiation Teaching RepertoireRoom: Riverside Ballroom, 3rd FloorWhile roleplays are a core element of almost every negotiation course, are there other, more effective techniques for teaching negotiationskills?Ifroleplaysareused,howcantheybeusedeffectively?Thispaneldiscussionofexperiencednegotiationprofessors will highlight issues with the use of roleplays, offer suggestions on how to best use them, and share exercises that supplement and replace the use of roleplays in the classroom The audience will be encouraged to share their own experience as well This panel will help refresh and enliven your negotiation course and get you beyond the roleplay Rishi Batra, Texas Tech University School of Law, Lubbock, TX Peter Reilly, Texas A&M University School of Law, Fort Worth, TX Andrea Schneider, Marquette University Law School, Milwaukee, WI Lauren Newell, Ohio Northern University, Pettit College of Law, Ada, OH Hiro Aragaki, Loyola Law School, Los Angeles, CA

LEC-2B: The Reflective Practitioner: Incorporating Mindfulness in the ADR Curriculum in Law SchoolsRoom: Riverside Suite, 3rd FloorThis session explores the experiences of law faculty who have incorporated mindfulness and other contemplative practices into their law school teaching, with particular applicability to ADR courses Presenters discuss their goals, their practical approaches, and their perspectives on how mindfulness can enhance student learning The session also provides an opportunity to experience mindfulness exercises for the classroom Charity Scott, Georgia State University College of Law, Atlanta, GA Richard Reuben, University of Missouri School of Law, Columbia, MO Rachel Wohl, Baltimore, MD Austin Charles, Georgia State University College of Law, Atlanta, GA

LEC-2C: Teaching about Ombuds Programs in Dispute Resolution CoursesA Report from the Law School Outreach Task Force of the Ombuds CommitteeRoom: New York Ballroom West, 3rd FloorThe Ombuds Committee has created a task force, including several members who have presented lectures or taught courses at law schools, to develop course lectures, PowerPoint presentations, suggested reading lists and other resource materials, and a listing of knowledgeable ombuds throughout the country to assist law professors in teaching about the different types of ombuds programs as part of ADR systems design or introductory dispute resolution courses This program will present the work product of the Task Force for comment and seek feedback from the legal educators present at the Saturday session Charles Howard, Shipman & Goodwin LLP, Hartford, CT Natalie Fleury, Milwaukee, WI Caroline Adams, Santa Barbara, CA

12:45 PM–2:15 PM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Saturday Lunch BreakHudson Market Bistro Lunch –or Local Restaurants of your choiceConference attendees have the option of purchasing pre-paid lunch tickets at the Sheraton Hudson Market Bistro Conference registrants may purchase Bistro lunch ticket for $28 as part of your registration process There are a limited number of these hotel bistro lunch tickets available Tickets are only valid for the date of purchase View options for Lunch-Arounds on the Conference App and see the Planning Your Meals in Manhattan page in the Conference Program Book for suggestions on how to identify restaurants




2:15 PM–3:30 PM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . LEC-Shoptalk

Preparing students for the future of dispute resolution:Skating to “where the puck is going, not where it’s been”Room: Empire Ballroom East, 2nd FloorWayne Gretzky, the hockey star, said he always tried to skate “to where the puck is going to be, not where it has been ” Analogizingthe“puck”tothedisputeresolutionfield,thisprogramwilladdresswherewearegoingandhow,aslegaleducators,we can best prepare our students to “skate” there Through active audience participation, it will explore forces changing the disputeresolutionfield,thepossiblenatureoflegalanddisputeresolutionpracticeinthefuture,andhowthisshouldaffectourteaching We will collect ideas from the audience, which we will disseminate after the conference Lydia Nussbaum, UNLV Boyd School of Law, Las Vegas, NV Cynthia Alkon, Texas A&M University School of Law, Fort Worth, TX Noam Ebner, Werner Institute, Creighton University School of Law, Omaha, NE John Lande, University of Missouri School of Law, Columbia, MO

3:30 PM–4:30 PM . . . . . . . . . . . . . . . . . . . . . Legal Educators Cookie and Coffee FinaleRoom: Metropolitan East Foyer, 2nd Floor

Join Us Next Year!

2017 SPRING CONFERENCE IN SAN FRANCISCO, CA

April 20–22, 2017

Pre-Conference events on April 19th

San Francisco Hyatt Regency


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AMERICAN BAR ASSOCIATION 2015–16 NATIONAL REPRESENTATION IN MEDIATION COMPETITION

The Competition provides an environment in which law students can learn and demonstrate their advocacy skills and model appropriate preparation for and representation of a client in mediation The competition is designed to familiarize law student participantswithadvocacyskillsinalternativedisputeresolutionprocesses,specificallymediation.Thejudgingcriteriaaredesigned to reward those participants who use an effective combination of advocacy skills and a problem-solving approach inthemediation.TheRepresentationinMediationCompetitionwasfirstheldasaNationalABACompetitionin2000.Inthepast seventeen years, over one thousand law students have participated in the regional and national competitions and countless numbers of practitioners from local communities have served as competition judges and mediators Conference attendees are invited to attend the National Round of the Competition that is held in conjunction with the conference here in New York on April 6-7 Look for the detailed schedule the Program-At-A-Glance

LAW SCHOOLS COMPETING IN THE 2015–16 REPRESENTATION IN MEDIATION COMPETITIONAmerican University Washington College of LawBenjamin N. Cardozo School of Law (Regional Host)Brooklyn Law SchoolChapman University School of Law (Regional Host)Chicago-Kent College of LawEmory University School of LawFaulkner University, Thomas Goode Jones School of LawFordham University School of Law** Georgetown University Law Center (Regional Host)Hofstra University Maurice A Deane School of LawLiberty University School of Law**Marquette University Law SchoolMitchell Hamline School of LawNew England School of LawNorthern Illinois University College of LawQuinnipiac University School of Law (Regional Host)Regent University School of Law Rutgers School of Law-Camden** Rutgers School of Law-NewarkSamford University, Cumberland School of LawSandra Day O’Connor College of Law, Arizona State UniversitySeattle University School of LawSouth Texas College of LawSt John’s University School of LawStetson University College of LawSturm College of Law, University of Denver

Texas A&M University School of Law (Regional Host)**The John Marshall Law SchoolThe Ohio State University, Moritz College of LawThomas Jefferson School of LawTulane University Law SchoolUniversity of California, Berkeley, School of Law**University of California, DavisUniversity of California, Hastings College of the Law**University of Houston Law CenterUniversity of Idaho College of LawUniversity of La Verne College of LawUniversity of Maryland Francis King Carey School of Law University of New York at Buffalo School of LawUniversity of Memphis, Cecil C. Humphreys School of Law (Regional Host)University of Missouri School of LawUniversity of Oklahoma College of LawUniversity of Oregon School of LawUniversity of Richmond School of LawUniversity of South Dakota School of LawUniversity of Utah, S. J. Quinney College of Law University of Washington (Regional Host)**Washington and Lee University School of Law (Regional Host)**Washington University School of Law (Regional Host)**William & Mary School of Law

2015–16 COMPETITION COORDINATING COMMITTEE:Co-Chair, Brian Pappas, Michigan State University Law School, East Lansing, MICo-Chair, Eric A. DeGroff, Regent University School of Law, Virginia Beach, VA

Vice-Chair, Lauren Newell, Ohio Northern University, Ada, OHRishi Batra, Texas Tech University School of Law

Alexandra Buenaventura Gillet, Connecticut Judicial Branch, Bridgeport, CTMariana Hernandez Crespo, University of St Thomas School of Law, Minneapolis, MN

Rae Kyritsi,CenterforConflictResolution,Chicago,ILKelly Navarro, John Marshall Law School, Chicago, IL

Gail E. Silverstein, University of California Hastings College of the Law, San Francisco, CA

** Denotes the schools that that will advance to the Competition Nationals. Not all National Competitors were identified as of the time the Conference Program Book was printed.


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EXHIBITOR PROFILES

The Exhibit Hall is located in Central Park East & West

EXHIBIT HALL HOURS:Thursday, April 7 7:00 am – 7:00 pm Friday, April 8 7:00 am – 5:00 pm

ABA Authors and Publications Table. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Booth # 8Address: 1050 Connecticut Ave NW, Suite 400, Washington, DC 20036Phone: (202) 662-1680Web: http://www americanbar org/groups/dispute_resolution/publications htmlCome by to see recent and classic publications from the ABA Section of Dispute Resolution and meet with ABA Authors and Publications staff Peruse the newest publication from the ABA Section of Dispute Resolution, Appellate Mediation: A Guidebook for Mediators and Appellate Attorneys, as well as other recent publications, including Sharing a Mediator’s Powers by Dwight Golann, Psychology for Lawyers, by Jennifer Robbennolt and Jean Sternlight, Lawyering with Planned Early Negotiation by John Lande, Making Money Talk by J Anderson Little, and The Organizational Ombudsman by Charles Howard

ABA Section of Dispute Resolution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Booth # 9Address: 1050 Connecticut Ave NW, Suite 400, Washington, DC 20036Phone: (202) 662-1680Web: www americanbar org/groups/dispute_resolution htmlLearnaboutmemberbenefitsfromtheABAandSectionofDisputeResolution.Makesureyouareawareoffreeresourcesfromthe Section, including publications, teleconferences, and webinars Learn how to access the ABA membership database and ABA directories of women and minority neutrals Take a tour of the National Clearinghouse for Mediator Ethical Opinions, an online resource created by the Section’s Ethics Committee Pick up a copy of the winter issue of Dispute Resolution Magazine on the topic of Mediation Practice: Challenges and New Horizons

ABA Section of Dispute Resolution Committees. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Booth # 7Address: 1050 Connecticut Ave NW, Suite 400, Washington, DC 20036Phone: (202) 662-1680Web: http://www americanbar org/groups/dispute_resolution/committees_task_forces htmlStop by and talk with Section of Dispute Resolution Council Members and Committee Chairs about what the Section can do to meettheneedsoftoday’sdisputeresolutionprofessionals.Wantmoreinformationoncommitteeresourcesandprojects?WanttobeinvolvedinSectionofDisputeResolutionCommittees?Ourcommitteescovereveryareaofdisputeresolutionpractice,frommediation to arbitration, Intellectual Property to Health Care Get involved in a Section Committee to make connections and make the most of your membership

American Arbitration Association . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Booth # 16Address: 120 Broadway, Floor 21, New York, NY 10271Phone: 212-716-5800Web: www adr orgTheAmericanArbitrationAssociation(AAA),isanot-for-profitorganizationwithofficesthroughouttheU.S.AAAhasalonghistoryandexperienceinthefieldofalternativedisputeresolution,providingservicestoindividualsandorganizationswhowishtoresolveconflictsoutofcourt.


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EXHIBITOR PROFILES

Benjamin N. Cardozo School of Law at Yeshiva University . . . . . . . . . . . . . . . . . . . . . . . . . . . Booth # 14KukinProgramforConflictResolutionandCardozoJournalofConflictResolutionAddress: 55 Fifth Avenue, New York, NY 10003Phone: 212-790-0200Web:http://www.cardozo.yu.edu/programs-centers/kukin-program-conflict-resolutionTheKukinProgramforConflictResolutionatCardozoLawSchoolisapioneeroflegaleducationindisputeresolution.USNews and World Report has placed Cardozo among the top ten dispute resolution programs in the country Cardozo offers an LL.M.inDisputeResolutionandAdvocacy;aCertificateinDisputeResolutionforJ.D.students;clinicalandcourseofferingsin negotiation, mediation, arbitration, and disputing processes; a Dispute Resolution Society; and an ADR Competition Team TheCardozoJournalofConflictResolutionpublishesthreeeditionsannually,hostscutting-edgesymposia,andsponsorstheInternational Advocate for Peace Award

Center for Negotiation and Dispute Resolution, UC Hastings College of the Law . . . . . . . . . Booth # 11Address: 100 McAllister Street, Suite 408, San Francisco, CA 94102Phone: 415-581-8941Web: http://cndr uchastings eduThe Center for Negotiation and Dispute Resolution based at UC Hastings College of the Law is one of the top Dispute Resolution Centers in the country, providing experiential education and scholarship to students, attorneys and practitioners In addition to approximately 20 courses in ADR, a Mediation Clinic, a world class ADR and Negotiation Team and a Concentration in Civil LitigationandDisputeResolutiontheCenterpresentscertificateprogramstolawyersandjudgesfromaroundtheworld,bothinMediation and in Court ADR Systems Design The Center hosts conferences and workshops for scholars at which practitioners share teaching techniques, research and case studies

Commercial Dispute Resolution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Booth # 21Address: 59 Tanner Street, London SE1 3PL, UKPhone: +44 207 367 0720Web: https://www cdr-news comCommercial Dispute Resolution (CDR) is a unique, premium online and print platform for litigation and arbitration specialists worldwide CDR provides incisive analysis of the latest trends in litigation, arbitration and ADR, litigation funding, white-collar crime, competition law, covering the entire spectrum of dispute resolution in one publication Our conferences cover the major issues affecting the dispute resolution arena, bringing together general counsel from leading industry sectors with partners from internationallawfirms.Togetherwithonlineandprintcoverageofthesame,whetherinourbi-monthlyprintedition,freeweeklyNewsletter, or online Expert View series, we offer contributors a powerful way of their demonstrating expertise to potential clients

Dispute Resolution Institute, Mitchell Hamline School of Law. . . . . . . . . . . . . . . . . . . . . . . . . Booth # 15Address: 875 Summit Avenue, St Paul, MN 55105Phone: 651-695-7677Web: http://mitchellhamline edu/dispute-resolution-instituteIn a world drawn ever closer by globalization yet still fractured by historical and cultural division, understanding and managing conflictiscritical.ThroughtheDisputeResolutionInstitute,weteachmediationbecauseitprovidesauniqueperspectiveonmutual understanding and creative problem-solving We teach the art of negotiation because it is central to both making and saving deals We teach arbitration because it is the global forum of choice for business


59

EXHIBITOR PROFILES

Dispute Resolution Section of the New York State Bar Association . . . . . . . . . . . . . . . . . . . . . Booth # 13Address: One Elk Street, Albany, NY 12207Phone: 518-487-5674Web: http://www nysba org/DRS

• Acts as a forum to address key issues and analyze and promote legislation in areas of concern to practitioners and users of varying dispute resolution processes;

• Providesneutralsandadvocatescontinuinglegaleducationandtrainingtobetterappreciate,developandrefineskillsinthese processes;

• Offers an opportunity to consider and comment on ethical issues affecting practice;

• Affords a venue for practitioners, neutrals, law school faculty and students, and dispute resolution providers to network and exchange ideas;

• Sharpens the skills of recently-trained mediators through our Mentoring program;

• Furnishes access and information about dispute resolution to other members of the Bar and the public; and

• Offers training as a mediator and arbitrator

Edwards Mediation Academy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Booth # 18Address: 1550G Tiburon Blvd , Suite 623, Tiburon, CA 94920Phone: 877-927-1362Web: https://edwardsmediationacademy comEdwards Mediation Academy is an online mediation training program incorporating the skills and expertise of the leading commercial mediators in the US and lessons drawn from other experts in the related disciples of neurobiology, psychotherapy and insurance Programs blend the best of theory and practice making use of interactive learning techniques Our initial course, AdvancedMediation,isdesignedspecificallyforthosemediatorsintentontakingtheirpracticetothenextlevel.Inthenearfuture we will introduce additional courses geared towards beginning mediators, ADR practitioners and attorneys looking to better understand the process

Family Dispute Resolution (FDR) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Booth # 20Address: 400 Main Street Stamford CT 06901Phone: 203-356-0192Web: http://www ypfallonlaw com

FINRA. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Booth # 4Address: 165 Broadway, New York, NY 10006Phone: 301-590-6500Web:http://www.finra.org/arbitration-and-mediation/apply-nowFINRAisanindependentnot-for-profitorganization,authorizedbyCongress,toprotectAmerica’sinvestorsbyensuringthesecurities industry operates fairly and honestly We also operate the largest securities dispute resolution forum in the world to facilitateintheresolutionofmonetary,non-monetary,andbusinessdisputesbetweeninvestors,brokeragefirms,andindividualbrokers FINRA annually administers between 3,000 and 8,500 arbitrations per year


60

EXHIBITOR PROFILES

JAMS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Booth # 19Address: 1920 Main Street, Suite 300, Irvine, CA 92614Phone: 800-352-5267Web: www jamsadr comFounded in 1979, JAMS is the largest private provider of Alternative Dispute Resolution (ADR) services With Resolution Centers worldwide, JAMS and its more than 300 neutrals are responsible for resolving thousands of cases each year ranging insize,industryandcomplexity,typicallyachievingresultsmoreefficientlyandcosteffectivelythanthroughlitigation.JAMSneutrals are skilled in all ADR processes including mediation, arbitration, special master, discovery referee, project neutral and dispute review board work JAMS may be reached at 800-352-5267 or on the web at www jamsadr com

Marquette University Law School Dispute Resolution Program . . . . . . . . . . . . . . . . . . . . . . . Booth # 10Address: 1215 W Michigan St , Milwaukee, Wisconsin 53233Phone: 414-288-7090Web: https://law marquette edu/programs-degrees/dispute-resolutionRecognizing that arbitration, mediation, client counseling, and negotiation are critical skills, Marquette Law School has offered ADR courses for nearly two decades Take a small claims mediation clinic started in 1999 and add cutting-edge conferences, a globally regarded Restorative Justice Initiative, classes taught by internationally recognized faculty and adjuncts who practice whattheyteach,plustheCertificateinAlternativeDisputeResolutioninLawanduniqueexperienceslikethe2016JanuarytriptoCuba, the biennial spring break trip to Israel, numerous internships and client skills competitions, and you can see why Marquette is a recognized leader in law school ADR education

National Academy of Distinguished Neutrals (NADN). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Booth # 17Address: 104 Churchill Way, W Palm Beach, FL 33411Phone: 813-600-3678Web: www nadn orgThe National Academy of Distinguished Neutrals (NADN) is a professional association whose membership consists of attorneys distinguishedbytheirhands-onexperienceinthefieldofcivil&commercialconflictresolution,andbytheircommitmenttomethods of alternative dispute resolution With over 900 members throughout the United States, NADN is the largest invite-only ADR organization in the nation NADN makes our roster of litigator-reviewed mediators & arbitrators available online at no cost to visitors - simply search our website for professionals with pertinent case experience, ADR expertise, or by preferred region NADN is also proud ADR Partner to the DRI (Defense Research Institute) and AAJ (American Association for Justice)

Ohio State Journal on Dispute Resolution. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Booth # 2Address: 55 West 12th Avenue, Columbus, Ohio 43210-1391Phone: 614-292-7170Web: http://moritzlaw osu edu/students/groups/osjdrTheOhioStateJournalonDisputeResolution,nowinitsthirty-firstyear,isastudent-runpublicationofTheOhioStateUniversityMichaelE.MoritzCollegeofLaw.Formanyyears,OSJDRhasbeenproudtoserveastheofficiallawjournaloftheABA Section of Dispute Resolution


61

EXHIBITOR PROFILES

The OurFamilyWizard website . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Booth # 6Address: 1302 Second Street Northeast, Suite 200, Minneapolis, MN 55413Phone: 1-866-755-9991Web: https://www ourfamilywizard comDiscovercommunicationtechnologydesignedspecificallyforfamilycourtsthatreducesmanyofthechallengesfoundinhighconflictcustodycases.OurFamilyWizard.comprovidessafe,secure,andeasytousetoolsforfamiliesandfamilylawprofessionals alike Using this technology will reduce the “he said she said,” and the likelihood of custody cases coming back into the courtroom Come learn about the tools for parents, Judges, and other family law professionals that are increasing the transparency in family communication

Pepperdine Law - Straus Institute for Dispute Resolution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Booth # 3Address:24255PacificCoastHighway,Malibu,CA90263-4633Phone: 310- 506-4655Web: http://law pepperdine edu/strausPepperdine University’s Straus Institute for Dispute Resolution provides professional training and academic programs in dispute resolutionincludingtheLLMprograms,MastersinDisputeResolution(MDR)andCertificateinDisputeResolution.Straushaslong been considered to have one of the best, most comprehensive ADR programs in the United States, complemented by the AAALibrary,theworld’slargestcollectionofconflictresolutionresources.Withcoursesofferedinoneweek,two-weekendandfull semester formats, students can go through at their own pace and complete the program from locations across the US Now offering part-time courses in Nashville, Tennessee

Program on Negotiation at Harvard Law School . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Booth # 1Address: Pound Hall 501, 1563 Massachusetts Avenue, Cambridge, Massachusetts 02138Phone: 617-495-1684Web: http://www pon harvard eduThe Program on Negotiation (PON) is a research program at Harvard Law School We offer trainings in negotiation and mediation as well as publications, case studies and roleplays for teachers and practitioners At PON, we are committed to developing the theory and practice of negotiation, to nurturing the next generation of negotiation teachers and scholars, and to helping students become more effective negotiators We accomplish this through research, seminars, courses, conferences, publications and special events We invite you to stop by our booth to learn more

Quinnipiac University School of Law Center on Dispute Resolution . . . . . . . . . . . . . . . . . . . . Booth # 12Address: 370 Bassett Road, North Haven, CTPhone: 203-582-3291Web: http://www quinnipiac edu/academics/colleges-schools-and-departments/school-of-law/centers/center-on-dispute-resolutionQuinnipiac University School of Law’s Center on Dispute Resolution integrates the theory and practice of dispute resolution by creating opportunities for both dispute resolution professionals and law students to enhance both knowledge and skills We host workshops and statewide symposia to bring academic discourse to the law school and to the practicing community; we provide trainings to the outside legal and DR community in mediation and negotiation; and we host both a statewide mediation association and a direct service agriculture mediation program The Center collaborates closely with, and helps support, the law student organization, the Society for Dispute Resolution


62

EXHIBITOR PROFILES

Resolution Systems Institute . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Booth # 5Address: 11 E Adams Street, Ste 500, Chicago, IL 60603Phone: 312-922-6475Web: www aboutRSI orgResolutionSystemsInstituteisauniquenon-profitorganizationwhosemissionistostrengthenjusticebyenhancingcourtADRsystems RSI helps court ADR programs function effectively while giving parties a greater voice in resolving their disputes RSI does this through their CourtADR org Resource Center, a wide variety of publications (such as reports, articles, the monthly Court ADR Connection newsletter and their award-winning blog Just Court ADR) and by providing expert services to court professionals and ADR practitioners nationwide RSI works directly with state and federal courts in Illinois and across the country to design, manage and evaluate court ADR programs RSI also designs and conducts specialized and advanced training for mediators Since 2013, they have administered court-connected mortgage foreclosure mediation programs throughout northern Illinois,andin2016,willlaunchtheirfirstchildprotectionmediationprogram.MoreinformationisavailableatAboutRSI.orgorby contacting info@AboutRSI org

Thank you to the Friends of the 18th Annual ABA Section of Dispute Resolution Spring Conference

Ava AbramowitzADROfficeofHarrieSamaras

Ahlers & Cressman PLLCJimAlfini

Kenneth AndrichikLouis F Burke PC

Cardozo Law School – KukinProgramforConflictResolution

Alyson CarrelKimberly Cork, ADR Chambers –

Toronto, CanadaPhil Cottone

Charles W CrumptonBenjamin G Davis, University of Toledo

School of LawDispute Resolution Institute,

Mitchell Hamline School of LawRuth V Glick

Nancy Wiegers GreenwaldCharles L HowardJoanna M Jacobs

Joan Stearns Johnsen, University of Florida, Levin College of Law

Vik KapoorLawrence Meeting Resources –

Jessie LawrenceRichard B Lord

Lela P LoveDebbie MasucciBruce Meyerson

Lawrence R MillsArthur E Peabody, Jr PLLCGeetha Ravindra, Mediator, International Monetary Fund

Susan Grody RubenMyra Selby, Partner, Ice Miller

Joseph B StulbergEdna Sussman

Kimberly TaylorBeth Trent

Nancy A WelshStuartM.WidmanandWidmanLawOfficesLLC


63

EXHIBITOR BOOTH ASSIGNMENTS

ABA Authors and Publications Table 8

ABA Section of Dispute Resolution 9

ABA Section of Dispute Resolution Committees 7

American Arbitration Association 16

Benjamin N Cardozo School of Law at Yeshiva University – KukinProgramforConflictResolutionandCardozoJournalofConflictResolution

14

Center for Negotiation and Dispute Resolution, UC Hastings College of the Law 11

Commercial Dispute Resolution 21

Dispute Resolution Institute, Mitchell Hamline School of Law 15

Dispute Resolution Section of the New York State Bar Association 13

Edwards Mediation Academy 18

Family Dispute Resolution (FDR) 20

FINRA 4

JAMS 19

Marquette University Law School Dispute Resolution Program 10

National Academy of Distinguished Neutrals (NADN) 17

Ohio State Journal on Dispute Resolution 2

The OurFamilyWizard website 6

Pepperdine Law - Straus Institute for Dispute Resolution 3

Program on Negotiation at Harvard Law School -- James F Kerwin and Shiona Sommerville 1

Quinnipiac University School of Law Center on Dispute Resolution 12

Resolution Systems Institute 5


64

EXHIBIT HALL MAP


65

CLE


66

CLE


67

CLE


68

Session Summary

Title

Date Start

Time End Time

Duration

IL Credit

NY Credit

Mediation Competition Round 1: Competition Orientation

Apr 06, 2016

08:15 AM

09:00 AM

45 minutes

General 0.75

General 0.5

Mediating Section 1983 Police Misconduct Cases in the Post-Ferguson Era

Apr 06, 2016

09:00 AM

09:50 AM

50 minutes

General 0.75

General 1.0

Mediation Competition Round 1: Mediation Sessions

Apr 06, 2016

09:00 AM

10:35 AM

95 minutes

General 1.5

General 1.5

Mediation Competition Round 1: Analysis and Critique

Apr 06, 2016

10:35 AM

11:50 AM

75 minutes

General 1.25

General 1.5

Technology in Mediation -- Philosophy and Praxis

Apr 06, 2016

11:00 AM

12:10 PM

70 minutes

General 1.0

General 1.0

Mediation Competition Round 2: Orientation

Apr 06, 2016

01:20 PM

02:00 PM

40 minutes

General 0.5

General 0.5

Mediation Competition Round 2: Mediation Sessions

Apr 06, 2016

02:00 PM

03:35 PM

95 minutes

General 1.5

General 1.5

Mediation Competition Round 2: Analysis and Critique

Apr 06, 2016

03:35 PM

04:50 PM

75 minutes

General 1.25

General 1.5

ADR in the Courts-A Discussion of Comparative Methodologies by the Experts

Apr 06, 2016

03:40 PM

05:00 PM

80 minutes

General 1.25

General 1.5

Mediation Competition Semi-Finals: Competition Orientation

Apr 07, 2016

08:15 AM

09:00 AM

45 minutes

General 0.75

General 0.5

Mediation Competition Semi-Finals: Mediation Sessions

Apr 07, 2016

09:00 AM

10:35 AM

95 minutes

General 1.5

General 1.5

ADR Research and the Courts: From Research to Reality

Apr 07, 2016

09:30 AM

10:45 AM

75 minutes

General 1.25

General 1.5

Consumer Arbitration/CFPB Hot Topic program

Apr 07, 2016

09:30 AM

10:45 AM

75 minutes

General 1.25

General 1.5

Ready, Set, Resolve: Establishing More Beneficial Preliminary Strategies for Neutrals, Parties and Attorneys

Apr 07, 2016

09:30 AM

10:45 AM

75 minutes

Ethics/ Professionalism 1.25


Revisioning the Role of the Lawyer

Apr 07, 2016

09:30 AM

10:45 AM

75 minutes

General 1.25

General 1.5

Secrets of Success: Unique Problems in Commercial Arbitration and Best Practices For Managing Them – I

Apr 07, 2016

09:30 AM

10:45 AM

75 minutes

General 1.25

General 1.5

The New Normal: Fastforwarding Dispute Systems Design in a ‘Majority-Minority’ World

Apr 07, 2016

09:30 AM

10:45 AM

75 minutes

General 1.25

General 1.5

Transforming Impasse From Problem Into Opportunity

Apr 07, 2016

09:30 AM

10:45 AM

75 minutes

General 1.25

General 1.5

CLE


69

CLE

When it Takes Three to Tango: Employment Counsel as Facilitators of Sustainable Success

Apr 07, 2016

09:30 AM

10:45 AM

75 minutes

General 1.25

General 1.5

Mediation Competition Semi-Finals: Analysis & Critique

Apr 07, 2016

10:35 AM

11:50 AM

75 minutes

General 1.25

General 1.5

Arbitration Update

Apr 07, 2016

11:00 AM

12:15 PM

75 minutes



Eat the Frog First: Using Damages as an Effective Tool for Dispute Resolution

Apr 07, 2016

11:00 AM

12:15 PM

75 minutes

General 1.25

General 1.5

Mediation Jujutsu -- New Developments in Transforming Litigation Techniques into Successful Mediations and Other ADR

Apr 07, 2016

11:00 AM

12:15 PM

75 minutes



Secrets of Success: Unique Problems in International Arbitration and Best Practices For Managing Them – I

Apr 07, 2016

11:00 AM

12:15 PM

75 minutes

General 1.25

General 1.5

The Mediator Rating Game: Mediator Responses to Attorney and Repeat Player Preferences

Apr 07, 2016

11:00 AM

12:15 PM

75 minutes



Venting in Mediation: Helpful or Harmful?

Apr 07, 2016

11:00 AM

12:15 PM

75 minutes



You Too Can Do Empirical Research

Apr 07, 2016

11:00 AM

12:15 PM

75 minutes

General 1.25

General 1.5

Mediation Competition Finals: Orientation for Judges & Mediators

Apr 07, 2016

01:30 PM

02:00 PM

30 minutes

General 0.5

General 0.5

Discovery of Electronically Stored Information

Apr 07, 2016

02:00 PM

03:00 PM

60 minutes

General 1.0

General 1.0

Dispute Resolution in the Medicare Program

Apr 07, 2016

02:00 PM

03:00 PM

60 minutes



Linked In, Conflicted Out - 2.0

Apr 07, 2016

02:00 PM

03:00 PM

60 minutes



Mediation Competition Finals: Mediation Sessions

Apr 07, 2016

02:00 PM

03:35 PM

95 minutes

General 1.5

General 1.5

Secrets of Success: Unique Problems in International Arbitration and Best Practices For Managing Them – II

Apr 07, 2016

02:00 PM

03:00 PM

60 minutes

General 1.0

General 1.0

Uniform Collaborative Law Act / Rules

Apr 07, 2016

02:00 PM

03:00 PM

60 minutes



Checkmate: Early Moves Define Negotiation Outcomes

Apr 07, 2016

03:15 PM

04:30 PM

75 minutes



Don't Name the Cow

Apr 07, 2016

03:15 PM

04:30 PM

75 minutes



Ethical Oversight of the ADR Practitioner:

Apr 07, 2016

03:15 PM

04:30 PM

75 minutes



Nontraditional Uses of Mediation in Healthcare

Apr 07, 2016

03:15 PM

04:30 PM

75 minutes



Secrets of Success: Unique Problems in Commercial Arbitration and Best Practices For Managing Them – II

Apr 07, 2016

03:15 PM

04:30 PM

75 minutes

General 1.25

General 1.5


70

This Ain't Litigation: Maximizing Arbitration For You & Your Client

Apr 07, 2016

03:15 PM

04:30 PM

75 minutes



Untying the Knots

Apr 07, 2016

03:15 PM

04:30 PM

75 minutes

General 1.25

General 1.5

Mediation Competition Finals: Analysis & Critique

Apr 07, 2016

03:35 PM

04:50 PM

75 minutes

General 1.25

General 1.5

Secrets of Success: Ethical Problems That Arise in Arbitrations and Strategies for Dealing With Them

Apr 07, 2016

04:45 PM

06:00 PM

75 minutes



What Works in Mediation? What Do Mediation Consumers Value in the Process?

Apr 07, 2016

04:45 PM

06:00 PM

75 minutes

General 1.25

General 1.5

Family Law Arbitration: An Idea Whose Time Has Come?

Apr 08, 2016

09:30 AM

10:45 AM

75 minutes

General 1.25

General 1.5

Faster, Cheaper, Better Arbitration: The Delaware Rapid Arbitration Act

Apr 08, 2016

09:30 AM

10:45 AM

75 minutes

General 1.25

General 1.5

From Local Landowner Disputes to Post-Sandy Collaboration: The Critical Need for Mediation and Consensus Based Solutions to Address Stormwater and Flooding

Apr 08, 2016

09:30 AM

10:45 AM

75 minutes

General 1.25

General 1.5

Legal Mediations are not only about Money: Mediators and Advocates as Problem Solvers

Apr 08, 2016

09:30 AM

10:45 AM

75 minutes



The Client’s Perspective: ADR Users Share Insights Regarding what Mediators do to make the Process Succeed or Fail

Apr 08, 2016

09:30 AM

10:45 AM

75 minutes

General 1.25

General 1.5

Tips for Terrific & On Target Training

Apr 08, 2016

09:30 AM

10:45 AM

75 minutes

General 1.25

General 1.5

Dispositive Motions in Arbitration: When to File and When to Hear Them

Apr 08, 2016

11:00 AM

12:15 PM

75 minutes

General 1.25

General 1.5

FINRA’s Task Force Report – Shaping Securities Dispute Resolution for the Next 20 Years!

Apr 08, 2016

11:00 AM

12:15 PM

75 minutes

General 1.25

General 1.5

Managing the Evolving Needs of Parties in Government Mediation

Apr 08, 2016

11:00 AM

12:15 PM

75 minutes

General 1.25

General 1.5

Reevaluating the Role of Autonomy in ADR

Apr 08, 2016

11:00 AM

12:15 PM

75 minutes

General 1.25

General 1.5

UNCITRAL (UN) Treaty Drafting Initiative: Cross-Border Enforcement of Mediated Settlement Agreements

Apr 08, 2016

11:00 AM

12:15 PM

75 minutes

General 1.25

General 1.5

ADR Ethics: Hot Topics and Old Chestnuts

Apr 08, 2016

02:00 PM

03:00 PM

60 minutes



Developing Cultural Competence in Mediation

Apr 08, 2016

02:00 PM

03:00 PM

60 minutes



Getting what You Asked For: Managing a Fast and Efficient Arbitration

Apr 08, 2016

02:00 PM

03:00 PM

60 minutes

General 1.0

General 1.0

It's Only Money

Apr 08, 2016

02:00 PM

03:00 PM

60 minutes



CLE


71

The Contribution of Experts to Mediation

Apr 08, 2016

02:00 PM

03:00 PM

60 minutes



The EDR Imperative

Apr 08, 2016

02:00 PM

03:00 PM

60 minutes

General 1.0

General 1.0

“She said, He said”

Apr 08, 2016

02:00 PM

03:00 PM

60 minutes

General 1.0

General 1.0

Employment Mediation: A View Behind the Curtain

Apr 08, 2016

03:15 PM

04:30 PM

75 minutes



Heard Not Seen: Internet Radio for the ADR-Minded

Apr 08, 2016

03:15 PM

04:30 PM

75 minutes

General 1.25 General 1.5

The Art and Science of Mediation and Decision Making: Latest Works

Apr 08, 2016

03:15 PM

04:30 PM

75 minutes



Unpacking, Mapping, and Evaluating Conflicts

Apr 08, 2016

03:15 PM

04:30 PM

75 minutes

General 1.25

General 1.5

Why I 'Hate' Arbitration

Apr 08, 2016

03:15 PM

04:30 PM

75 minutes

General 1.25

General 1.5

Teaching Collaborative Law in Law Schools

Apr 09, 2016

07:30 AM

08:45 AM

75 minutes

Ethics/Professionalism 1.25

Ethics/Professionalism 1.5

Help! I've Been Asked to Teach My ADR Class Online!

Apr 09, 2016

10:00 AM

11:15 AM

75 minutes

General 1.25

General 1.5

Total Credit Hours

Ethics/Professionalism 25.75 General 55.25

Ethics/Professionalism 29.5 General 63.0

CLE


72

SAVE THE DATE

APRIL 20-22

2017100+ Educational Programs

Multiple Networking Opportunities

Symposium on ADR in the Courts

Legal Educators Colloquium

“Secrets of Success” Arbitration Series

19th Annual Section of Dispute Resolution

SPRING CONFERENCE SAN FRANCISCO S A N F R A N C I S C O H YAT T R E G E N C Y | S A N F R A N C I S C O , C A

Pre-Conference Events

April 19thLearn More americanbar.org/dispute


73

HOTEL MAP

THIRD FLOOR

NEW YORK BALLROOM

EAST WEST

CARNEGIE

RIVERSIDE BALLROOM

RIVERSIDE SUITE

1

LIBERTY

2

LIBERTY 3

LIBERTY 4

LIBERTY

RIV

ER

SID

E/L

IBE

RT

Y F

OY

ER

5

NEW YORK/CARNEGIE FOYER

Fifty-Second Street

Sev

enth

Ave

nu

e

CARNEGIEEAST WEST

Fifty-Third Street


74

HOTEL MAP

SECOND FLOOR

EMPIRE BALLROOM

LENOX BALLROOM

CENTRAL PARK EAST

CENTRALPARKWEST

EAST WEST

EAST WEST

METROPOLITAN FOYER

Fifty-Second Street

Sev

enth

Ave

nu

e

Fifty-Third Street

Stage

METROPOLITAN BALLROOM


75

HOTEL MAP

Sugar Hill Chelsea

Elevators

Bus

ines

sC

ente

r

Women’sMen’s

Pre-Function Area

ReceptionDesk

BryantPark

ColumbusCircle

Pre-Function

Area

Bowery Gramercy Flatiron

Broadway

Ante-room

Turtle BayMurray Hill

Sutton Place

Union SquarePre-Function Area

Elev

ator

sWomen’s

Men’s

Health Club

MadisonSquare


76

NOTES

Top 10 ADR Program

2013 & 2011 Otis Award

for Excellence in Mediation Education

International

Court ADR Institute

Mediation Clinic

World-Class ADR Competition Team

Civil Litigation and Dispute Resolution

Concentration

LL.M for Foreign Lawyers with ADR Specialization

ADR Externship Program

Symposia, Conferences

& MCLE

Worldwide Training & Consulting

e x p e r i e n t i a l

i n t e r n a t i o n a l

i n n o v a t i v e

C N D R . U C H A S T I N G S . E D U

FOLLOW US @ UCHCNDR

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