LB5305Tang Wei – April 12607178

CONFLICT

Ren Jie 12614985

Zhang Hao – Leo 12619374

Vu Thi Nhung 12648977

Speaker:

ConflictIntroduction

employer

government

employee

Conflict

ConflictConflict between employees

employer

government

employee

ConflictInterpersonal conflict in office

ConflictWhat is interpersonal conflict

Interpersonal conflicts are struggles which usually arise from contrasting ethics, values, beliefs etc. Conflicts are characterized by defensive climate which gradually ignites the existing struggle between the people.

Conflict

Differing Values

Opposing Interests

Personality Conflicts

Poor Communication

http://smallbusiness.chron.com/causes-conflict-between-employees-organization-157.html

What Causes Conflict Between Employees in an Organization?

Conflict

www.themegallery.com

The Cost of interpersonal Conflict

Strained relationships

Employee turnover

Stress, frustration, and

anxiety

Loss of productivity

Increased client complaints

Conflict

How to Deal With Workplace Conflict Scientifically

Step1: Identify the causes of the workplace conflict.

Step2: Implement a policy of zero-tolerance.

Step3: Communication and work with them

Step4: Emphasize the process, rather than the outcome

ConflictConflict between employee & employer

employer

government

employee

ConflictEmployee & Employer

Causes

Cannot Meet Basic Needs

The compensation paid to the worker is not sufficient to meet what

are considered basic needs

Harassment

One or more employees are victims of harassment

Unequal Employment Opportunity

Losing equity theory in an organization will lead to serious conflict

ConflictCase: Foxconn

ConflictIssues

From January 2010 to May 2010, 13 people jumped to their deaths

that are from 18-24 years

On January 7th, 2011, another fatal fall happened

Work 10 hours a day and 100 hours of overtime per month in a

depressive workplace

Work six days a week with one day off

Earn 2000 Yuan($295) one month

Pay 100,000 Yuan compensation to the family of anyone dying on

site

Conflict continues in Chengdu plant

ConflictDifferent Goals in Workplace

Employer's Interests

Efficiency

Effectiveness

Profitability

Employee’s Interests

Fairness

Respect

Equality

ConflictResolution

Improve employers’ social responsibility and employees’

mental health

Get each side to identify the goals and motivation of the

other

Open the door for negotiations

Discuss in a calm and rational manner to find a solution that

satisfies the majority of requirements for both sides

Use the third party properly, e.g. government, news media,

social warfare organization

ConflictConflict between employers

employer

government

employee

ConflictCharacteristic

The characteristic of conflict between employers, including:

The characteristics of conflict as between employees, such as personal differences, environmental stress and so on

The proper points in here are that the source of conflict between managers do not only come from individual reasons, but also base on the group decisions and demands

Conflict

Article: Why avoiding office conflict is not an option

ConflictSources of conflict

Organizations function by assigning different tasks to different individuals and groups. Not everyone can do everything. Though they operate under the same organizational umbrella, these groups inevitably develop their own points of view, goals, and priorities.

Every group depends on other groups in the organization to do its work. No group can function or succeed on its own.

No organization can do everything that those in it would like to do. Choices must be made. When resources like money, people, space, time, and attention are divvied up, there will always be winners and losers. Obviously, every group wants to win.

Division of labor

Interdependence

Scarce resources

ConflictConsequences

The side with influence: To get what they want Take more and more power in organization Corruption

The side without influence: To lose what they want Take less and less power in organization Corruption

ConflictSolution

My opinion:

to find the chance to try to cooperate with others, based on understanding

Opinion of article:

to create ongoing relationships for

mutual advantage

Influence

Conflict

Conflict in the relationship of the government to employee and employer

Employer

Government

Employee

ConflictThe role of government

The state can influence the nature, quality and direction

of industrial relations directly or indirectly.

Government is both “master and servant or referee”.

Master by virtue of its legislative and control functions

and servant as it has to look after the other  party’s

needs by creating structures and systems to

institutionalize conflict and cooperation and to facilitate

conduct of primary relationships

Conflict

Demobilization and rehabilitation are only the first stepsAbout a third of the world's child soldiers are in Africa. According to a report by the Coalition to Stop the Use of Child Soldiers, a non-governmental alliance that includes Amnesty International and Human Rights Watch, an estimated 300,000 child soldiers, some as young as seven, are actively fighting in 41 countries, with about 120,000 of them in Africa. Another 500,000 children worldwide may be in paramilitary organizations. For those who recruit them, "children are cheap, expendable and easier to condition into fearless killing and unthinking obedience," the report comments.

Photo: ©UNICEF / Giacomo Pirozzi

http://www.un.org/ecosocdev/geninfo/afrec/vol15no3/153chil2.htm

The road from soldier back to child

The article

Conflict

http://teacher.scholastic.com/scholasticnews/indepth/upfront/features/index.asp?article=f090307_African_Soldiers

Analysis

Conflict

More than 500,000 children under-18 have been recruited into state and non-state armed groups in over 85 countries worldwide.

Children make for cheap and obedient fighters, and are easier - because of their youth and inexperience - to mould into effective and expendable combatants.

Analysis

Conflict

http://www.aft.org/newspubs/periodicals/ae/winter0506/singer.cfm

CHILDREN INVOLVED IN MERCENARY MARKET

Conflict

Conflict

Politic

Society

Economic

The continent’s conflicts no end The unstable government

The high level of poverty

The high rate of violence, disorder, orphan, disease, famine ..

Lack of education system

CAUSE

Conflict

THE EFFECTS ON CHILRREN

Suffer the ill treatment and sexual exploitation

Witness or commit atrocities

Have psycho-social disturbances

CONSEQUENCE

SOCIETY PAYS A HIGH PRICE

Reduce societies' human and economic development

Danger of future cycles of conflict and damaging the chances of

peaceful, stable democracy that are demonstrably linked to human

and social well-being.

Conflict

The UN-Security Council must ensure that the optional protocol is fully implemented by governments.

Those who recruit children must be prosecuted by the International Court.

Governments must promote dialogue between the conflict parties. Peace agreements must include measures for the release and

rehabilitation of child soldiers. Appropriate support must be provided for the children affected, in

order to reduce their suffering and to promote their integration into society.

There must be an immediate demobilization of all child soldiers. More money must be provided within the framework of development

co-operation for the integration of former child solders into society.

RESOLUTION

Conflict

Conflict

Conflict is unavoidable

Conflict contain itself both advantages and disadvantages

The key point is to manage the conflict which must base on interest not position

CONCLUSION

Conflict

www.themegallery.com

References

Demand Media Natalie Grace. (n.d.). What Causes Conflict Between

Employees in an Organization? Retrieved 11 29, 2011, from chron.com:

http://smallbusiness.chron.com/causes-conflict-between-employees-organizatio

n-157.html

IANS. (2008, 08 20). Seniors more prone to interpersonal conflicts. Retrieved 11

29, 2011, from Thaindian News:

http://www.thaindian.com/newsportal/world-news/seniors-more-prone-to-interper

sonal-conflicts_10086336.html

Sandilands, T. (n.d.). How to Deal With Workplace Conflict Scientifically.

Retrieved 11 29, 2011, from chron.com:

http://smallbusiness.chron.com/deal-workplace-conflict-scientifically-21664.html

Conflict

www.themegallery.com

References

Clifford, C. (2011, May 5). Foreign Policy Association . Retrieved 11 24, 2011,

from Child Soldiers Continue to be Recruted in Central African Republic:

http://foreignpolicyblogs.com/2011/05/05/child-soldiers-continue-to-be-recruted-i

n-central-african-republic/

Government armed forces . (n.d.). Retrieved 11 19, 2011, from Child Soldier

International : http://www.child-soldiers.org/childsoldiers/child-soldiers

The road from soldier back to child. (2001, October ). Retrieved 11 21, 2011,

from Africa Recovery :

http://www.un.org/ecosocdev/geninfo/afrec/vol15no3/153chil2.htm

Victim and Perpetrator in one. (n.d.). Retrieved 11 25, 2011, from Kindernothilfe:

http://en.kindernothilfe.org/Rubrik/Topics/Child+Soldiers/Facts+and+figures.html

Conflict

www.themegallery.com

References

http://www.ehow.com/info_8089041_workplace-conflicts-between-employer-em

ployee.html

http://news.softpedia.com/news/Foxconn-Suicides-Resume-Conflict-Erupts-at-C

hengdu-Plant-178429.shtml

http://www.bbc.co.uk/news/10182824

CNN Money. (2011, 7 14). Why avoiding office conflict is not an option.

Retrieved 11 15, 2011, from cnn.com:

http://management.fortune.cnn.com/2011/07/14/why-avoiding-office-conflict-is-n

ot-an-option/