DO NOW!• First we review the TEST- but do this now:

– Take out a piece of paper and…– Title it Conflict Resolution.– Copy the following TALK Strategy on that page.

TALK• T - Take time out • A - Allow each person to tell their side without

interruption• L - Let each person ask questions• K - Keep brainstorming to find a solution

Conflict ResolutionBY: Mr. Mader

Can you stare at this person and see if he

turns his head?

9-003

Connect the nine dots using four straight lines.Connect the 9 dots using 4 straight lines and without picking up your pen or pencil.

The Answer

Conflict• Disagreement between

people with opposing viewpoints, ideas, or goals

Reasons for Conflict• Resources

–Sharing and Borrowing• Values

–Beliefs and Ideals• Emotional Needs

–Belonging and Respect

• On the following slides identify which reason for conflict is illustrated.– Remember you only have three options:

• Resources• Values• Emotional Needs

Why Conflicts Escalate• Anger development

(Physical Changes)• Bullying and teasing

(Ideally walk away proper way to deal)

• Group pressure (Group influence on a dispute)

• Alcohol and other drugs (30 % of violent crimes involve alcohol)

Principles of Conflict Resolution1. Compromise give up something in order

to reach a solution that satisfies everyone.

2. Mediation process in which a third person, a mediator, helps those in conflict find a solution.

3. Win-win solution agreement that gives each party something they want.

Be sure you are familiar with the top of the Responses to Conflict tree:Avoidance, Diffusion and Confrontation.Which would you never want to do?

TALK Strategy (Compromise) TALK

• T - Take time out • A - Allow each person

to tell their side without interruption

• L - Let each person ask questions

• K - Keep brainstorming to find a solution

Win - Win Solution (Mediation)

1. Parties in conflict agree to negotiate

2. Mediator listens to both sides

3. Wants and needs are clarified

4. Brainstorm solutions5. Parties choose a

solution in which they agree

6. Evaluate solutions

World War One

The Treaty of Versailles