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Connecting at the CORE: Community Online Resources
for Engagement – Site Creation and Administration
Mary Teslow, MLIS, RHIAeLearning Faculty Fellow
Jeff KiskaSystem Administrator
Western Carolina UniversityJuly 11. 2007
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Regional Comprehensive University
Part of UNC System Rural WNC Enrollment: 8,665 Faculty: 450
About WCU
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About WNC
Mountains Blue Ridge, AT
Great Smoky Appalachian Values
Neighborliness and Hospitality Personalism – getting along Sense of Place Heritage Handout
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Appalachia > Online
Gifts of Appalachia Sense of Place Pioneering Spirit
Appalachian authors Jim Wayne Miller Ron Rash
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From one-room to online
Pioneer one-room school houses Anderson, et. al1 reflect on these
pioneer, one-teacher schools: Many grades Many subjects Other duties,
like lighting the stove Creating community of learners Older students help with younger
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From one-room to online
Anderson, et. al continues: “These various teaching
functions are now being replicated in the new “pioneering” context, that of online learning, …
Facing similar challenges: Teaching presence Creating warmth and
community
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What are CORE sites?
An approach to the pioneer challenge Bb site specific to a program Community resource center
Variety of approaches Individual names & designs Graduate & Undergraduate Distance Ed & Campus-based
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CORE Examples
Nursing Homeplace
Human Resources Student Center
Athletic Training Clinical Ed for students Clinical Ed for instructors
Health Information Administration HIA Community
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What might be offered?
Communication With faculty and students A continuing presence Across the program Maintain alumni contact
Group Manager Discussions by year, etc.
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Group Manager
-- Discussions by year,
juniors, seniors, grads
-- Easy to re-label
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What might be offered?
Program information and advising Application status Handbook, book lists, etc. Anonymous surveys
Mentoring Peer-to-peer Guest Speakers Alumni
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What might be offered?
Student Club Meetings Volunteer opportunities
Opportunities Profiles of clinical sites Jobs & internships
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CORE vs. a Website
Website Lack of communication tools More difficult to faculty Less controlled access
CORE site Familiar to faculty and students Site appears in their list Familiar with tools and functions
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Benefits: Students
Adds to a “sense of place” Provides community of
continuity Place to ask questions of
faculty/peers / alumni Eases anxieties about classes
and other program details
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Benefits: Students
Easy to Use program “One Stop” Appears on student course list Uses same tool as classes
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Benefits: Students
Students express high
enthusiasm right from
the start
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Benefits: Faculty
Swan3 affirms Anderson’s position: “Current research … seems to
indicate a heightened need for instructor activity and interaction in online environments…”
CORE sites provide an opportunity to enhance faculty presence.
Using Bb builds on current skills Uses same tool as teaching Easy to maintain, Saves time
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Benefits: Faculty
Three faculty roles shift online: Cognitive, Affective, Managerial
Coppola, et. al (2001) “Teaching Presence”
(direct instruction, facilitating discourse, and design and organization)Anderson, et. al (2001)
As content becomes more complex, new tools are needed for the managerial and affective roles.
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Benefits: Faculty
WebCat Water Cooler CORE site for online faculty
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Benefits: University
Adds to a “sense of place” Supports connections and
engagement Supports retention
Supports accreditation (SACS) Quality Enhancement Plan (QEP) Synthesis: A Pathway to
Intentional Learning
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The Key? Singing the Same Song
Mountain Heritage Day @ WCU
Queen Family, Mountain folk music
Mary Jane & Henry
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We are Catamounts
And just about everythingincludes a “cat”
Our Blackboard Vista 4 Enterprisenicknamed WebCat
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Technical: System
Blackboard Vista 4 Enterprise Hosted by Blackboard WCU part of a UNC consortium
CORE sites use Account management Existing authentication Consolidation of tools
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Technical: CORE Management
Developing guidelines eLearning Faculty Fellow
Shared Support WebCat Water Cooler
Creation requests currently informal E-mail/call us to setup a section Request form likely in the
future
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Technical: CORE Requests
Adding students is simplified Section instructor can enroll and
unenroll students, faculty, alumni For large groups, where the list
can be identified by certain criteria, we can use Banner extracts to populate these easily (with a custom script • (i.e. all students in a particular course
or group of courses, all students that are part of a particular program, etc)
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Technical: Context Hierarchy
Currently all CORE sections reside within a single course (called CORE) Users can easily identify
CORE courses in theirWebCat listing
Group together
Future may include multiple courses For different departments/programs
so that we can give select users the ability to create their own
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Technical: Guest Accounts
Created on a per-request basis non-university individuals Currently using email address
Future automation possible Like CORE section requests,
as time goes on this may be streamlined into an automated process if the need exists.
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Summary
CORE sites provide many benefits For students, faculty, university Enhancing a “sense of place” Beyond section-level engagement
Demands on staff can be minimized Using guidelines Having lead faculty perform some
site management functions Automation opportunities
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What’s Ahead
Currently 9 CORE sites Plan to promote in 2007-08 Site management strategies
Plans for SoTL project Faculty learning community
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References
1. Anderson, T., Rourke, L., Garrison, D. R. & Archer, W. (2001) Assessing teaching presence in a computer conferencing context. Seattle, WA: Paper presented at the annual meeting of the American Educational Research Association.
2. Coppola, N. W., Hiltz, S. R. & Rotter, N. (2001) Becoming a virtual professor: pedagogical roles and ALN. HICSS 2001 Proceedings, IEEE Press.
3. Swan, K. (2002). Building learning Communities in online Courses: The importance of interaction. Education, Communication and Information, 2(1), 23-49.
Connecting at the CORE: Community Online Resources
for Engagement – Site Creation and Administration
Western Carolina UniversityJuly 11. 2007
Contact InformationMary Teslow [email protected]
Jeff Kiska [email protected]
